Virgin Media Outage Report in Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nottinghamshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottinghamshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Kirkby in Ashfield, Mansfield, Sutton in Ashfield, Newark on Trent and Worksop.
City | Problem Type | Report Time |
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TV | ||
Phone | ||
Internet | ||
Internet | ||
TV | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nottinghamshire, England
Latest outage, problems and issue reports in Nottinghamshire and nearby locations:
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England
@virginmedia I have tried 2 or 3 times this morning to try and pay my bill, I could not find my p/w so had to reset and it kept timing out and I was not on long tried on computer and phone will try later when I get up please advise if problem your end Thanks
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tim A▪︎I▪︎kin ᒡ◯ᵔ◯ᒢ (@tim_aikin) reported from Nottinghamshire, England
Are companies hiding behind the #dataprotection act because of poor ill thought out protocols? I've just experienced this trying to sort out no phone service for my Mother trying to get them to test the line for her panic alarm! @virginmedia get your act together!
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I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England
Internet absolute garbage all week again @virginmedia in NG3 . And yes I’ve reset it over and over . Definitely time to give up and find something better
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Mark Bell (@67BLADE) reported from Barlborough, England
@virginmedia I finally got through to a real person via text today and booked a landline appointment, although It’s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.
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Maisie Johnson (@MaisieJohnso) reported from Nottinghamshire, England
@virginmedia Thanks for getting back to me! I saw the link to the status checker in your reply to someone else, ran it and somehow fixed it. Still a mystery as to why it went off suddenly but good to know I can get help with a tweet!
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I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England
@Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3
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Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England
@chlosharpp @virginmedia @neckdurp Did you get through yet? Ridiculous when you only want to transfer your service to your new flat! 🙄
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Mark Bell (@67BLADE) reported from Barlborough, England
@virginmedia I need to speak to customer services about a mis sold installation
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Sean (@WafcSean) reported from Nottinghamshire, England
Imagine your internet going off at 2 minutes past the hour every single hour like clockwork and having to listen to Virgin Media play crap pop music down the phone for 30 minutes to probably not even fix it. 🙄
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PoGo TL: 47 (@brenden_yemm) reported from Worksop, England
@virginmedia FIX YOUR ****! WE PAY £200 A ******* MONTH FOR YOUR WIFI TO BE LIKE DOGSHIT
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Maisie Johnson (@MaisieJohnso) reported from Nottinghamshire, England
@virginmedia how do I find out or report if there’s a problem with the internet in my area.
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Graham Cooper (@GrahamCooper61) reported from Mansfield Woodhouse, England
@virginmedia how much will I owe if I cancel now. my contract ends in may please
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Mark Bell (@67BLADE) reported from Barlborough, England
@virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.
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kevin lees (@lees_vi) reported from Nottinghamshire, England
@LeslieH24367191 @YorkshireLady3 @afneil There’s already a petition targeting companies like virgin media asking them not to advertise on it(and it’s not even running yet) I know what I’d do if I was a virginmedia customer if they did
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England
@virginmedia I am still trying to pay my bill, I have been since earlier this morning, just tried on a laptop and as soon as I click on pay now it comes up with message your session has timed out please help Thanks
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Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England
@virginmedia hi, my TiVo v6 remote has became laggy & slow to respond, I’ve put fresh batteries in this morning & just reset the v6 box via the settings menu but to no avail. Any suggestions? Thanks
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Ken Godber (@GodberKen) reported from Annesley, England
@virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.
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Steve Battlemuch (@Battlemuch4WW) reported from Nottinghamshire, England
@virginmedia - losing any faith here - an hour on hold on Friday and another hour today. Appreciate the issues with staff working hours but you need a better way for customers to engage. I’m trying to address an increase from £43 to £59 for broadband costs! Maybe it’s time I left
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I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England
@michelepotter11 @virginmedia Yeh same problem we’re having. Everyday the same
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Ken Godber (@GodberKen) reported from Annesley, England
@virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Stacey (@rstacey51) reported
@virginmedia Done… how many days do I have to cancel my new contract?
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Andy Quinn (@AndyQuinn_Fire) reported
@KGthaComedian Virgin media are possibly the most hideous company you will ever have to deal with. Robbing, rude liars. Until you come on Twitter and they want to be your best friend.
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KevinT (@SorarelyMinted) reported
@virginmedia I have issues at least once a week and I’m always told about work in my area, this is not an issue on my end as I have run through the procedures you send over about 6 times, unfortunately in the area I live there are little in way of alternatives otherwise I’d already have left
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Dennis Baldwin (@DennyBaldwin) reported
@virginmedia Not from what they have been told but we were told by yourselves to give them a date which you provided to cancel and it would be switched over and then it was installed last Friday and still haven’t had anything about the old number being transferred
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Ellison (@Ellison_Griff) reported
@virginmedia @KGthaComedian How about! Can you fix his internet Now!
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Rachel (@loveisapill) reported
@virginmedia I didn't think a Thursday evening would be a busy period, when is a quiet period or best to call? We want to cancel our package, we've found a better deal elsewhere
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Richard Bunkham (@RichardBunkham) reported
@virginmedia @virginmedia I’ve been trying to talk to customer services been cut off after 1 hour 11 mins now on hold again for 45 mins any chance u will ever answer ?
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David (@Oxfordshire12) reported
@virginmedia are you guys having issues in the OX12 area of Oxfordshire, we've had a couple of outages recently and it has started again this evening.
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RK Wildlife Photo 💙 (@rkwildlifephoto) reported
@MikeEllis65 @virginmedia Virgin customer service is appalling, thankfully they closed the shop in my town, the staff there were downright insulting, literally. I use Virgin for broadband and have no problem service since I use ethernet, their wifi is completely useless and they don't care!
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patricia abbott (@ravinlooneymum9) reported
@virginmedia how do I complain? I’ve had terrible customer service when I first tried to open up a phone contract on the 21st March Only to be lied to, hung up on and spoken to like I’m a child and when I asked to speak to someone senior was told I wouldn’t be able to? Ridiculous