Virgin Media Outage Report in Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nottinghamshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottinghamshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent, Kirkby in Ashfield, Mansfield, Sutton in Ashfield and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent |
Phone | |
| Kirkby in Ashfield |
TV | |
| Mansfield |
TV | |
| Mansfield |
Internet | |
| Mansfield |
Wi-fi | |
| Mansfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nottinghamshire, England
Latest outage, problems and issue reports in Nottinghamshire and nearby locations:
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia NO BECAUSE YOU HAVE BECOME UNCONTACTABLE A KING TERM CUSTOMER SINCE AROUND 1999 AND TREAT ME NOW LIKE SOMETHING YOU HAVE WIPED OFF THE BOTTOM OF YOUR SHOE HOME PHONE NOT WORKED FOR ABOUT 3 YEARS BUT STILL BEEN PAID FOR I SHOULD BE REFUNDED FOR THAT MAYBE I WILL CONTACT T.S.
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Stu84®️™️
(@StagsStu84) reported
from
Mansfield Woodhouse, England
@virginmedia hi I keep getting error code v53 on my TiVo v6, rebooted, checked connections are ok but to no avail. Had this problem for months but problem is getting worse, please advise. Thanks
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService
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Robert Dingwall 🏴 🇪🇺 Reunite
(@rwjdingwall) reported
from
Nottinghamshire, England
@virginmedia Not a password problem. Login works fine via email clients on desktop and phone. Changed about 2 weeks ago in response to previous problem and worked fine then.
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Robert Dingwall 🏴 🇪🇺 Reunite
(@rwjdingwall) reported
from
Nottinghamshire, England
@virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.
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Marcus sharp
(@Marcussharp10) reported
from
Nottinghamshire, England
@bamford_tony @virginmedia mine always going down worst Internet provider going
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Charlotte 🐨
(@fryingpantheist) reported
from
Nottinghamshire, England
@virginmedia I’m just trying to figure out if it is still an area problem
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia The link says I can message you but no way to actually message you. This customer service is awful!
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia any reason why I have been struggling for weeks to access Sky Sports Football and Cricket in HD. Fancy giving me a refund for not providing a service I pay top whack for?
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia Thanks ,yes I’ve had several updates on completion of work pre Xmas it was 6pm most days . Since then it was 3:30 yesterday , definitely today , and one of your highly trained customer agents advises me it will be 3:30 tomorrow ,unless of course you know something ?
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Charlotte 🐨
(@fryingpantheist) reported
from
Nottinghamshire, England
@virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia Thanks for the steer to your Indian call centre ,they very helpfully tell me to remain patient until the outage is resolved unfortunately they couldn’t tell me if 21 days and counting is a record maybe you have other forms of enlightenment.
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia How can they be better connected when they have no working email and now no chat or Customer Service anynore been withtbem since 1999 Branson a Billionaire and can't have Customer Service via email anymore just public twitter, phone premium rate number no credit can't phone
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia To be sent another SMS and have the call ended? Awful service!
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia hi been a new customer since 9/12 still not connected due to an outage is this a record ?
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Steve Sulley
(@SteveSulley1) reported
from
Nottinghamshire, England
@CambridgeRed @virginmedia total rip off … you sell us all …sky sports at an extra cost but can’t get the full service .. it’s distressful…Not good enough SS
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia I have told you I have John! This is so frustrating! To repeat. I called last night, you sent me a SMS with a link that I followed (and did nothing to help!) and ended the call!
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Charlotte 🐨
(@fryingpantheist) reported
from
Nottinghamshire, England
@virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nansaidh
(@Nansaidh3) reported
@virginmedia I have no sevice on my is there a problem or is my phone?
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sally fisher
(@SFisher74) reported
@VMO2News @virginmedia Would not recommend Virgin. Had more problems with them than we ever had with sky and BT together. No WiFi for 3 days - “due to an outage” they say. How is this acceptable? Terrible service.
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Joan Whitaker
(@WhitakerJoan) reported
@bobharrisuk @virginmedia I am having the same problem. 10 days and several hours on the phone. Still no email.
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JoJo
(@a_lil_bear) reported
@virginmedia Yes. Spoken to the call centre as well… same story EVERY time ‘we are working on it’. How long will it take to fix? It’s effecting numerous systems in my house!
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Ryanjoegilbert@outlook.com
(@RJG9090) reported
@virginmedia my Internet wasn't working this morning. I have tried the service status which tells me to wait 24 hours. I have reset my hub, factory reset my hub and the light on the hub is white but no device is working. Followed all your guides online too.
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Joan Whitaker
(@WhitakerJoan) reported
@VMO2News @virginmedia Is this why you seem unable to fix faults.
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KayJay
(@KayJay242111) reported
@virginmedia interesting conversation with your helpdesk. My 'super' hub 3 is experiencing intermittent WiFi issues with signal drop outs; Nothing they can do... really? You only guarantee ethernet and not WiFi? Thanks(!) Maybe I should reconsider supplier?
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Gurvinder Sethi
(@gsethi2003) reported
@virginmedia @curlylew06 @richardbranson No point raising complaints as you just ignore them or offer tiny compensation for the trouble caused. Virgin Media getting worse each year
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Diana
(@Diana80824998) reported
@virginmedia I have spoken to one of your staff but he could/ would not cancel it but was trying to sell me more broadband which I do not need. He said he would call back but that didn’t happen. I have come up against a brick wall. Please provide an email address so that I can cancel this.
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Gurvinder Sethi
(@gsethi2003) reported
@Ed6114 @virginmedia No it's exactly the service you have given Ed, me and a lot of other customers. Your customer service is absolutely awful as 8s your comppaimts handling procedure.