Virgin Media Outage Report in Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nottinghamshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottinghamshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Sutton in Ashfield and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Internet | |
| Mansfield |
Internet | |
| Mansfield |
Wi-fi | |
| Mansfield |
Internet | |
| Mansfield |
TV | |
| Mansfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nottinghamshire, England
Latest outage, problems and issue reports in Nottinghamshire and nearby locations:
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia It’s an issue with the broadband, kept getting passed back and forth between departments until eventually one of the colleagues dropped the call. I managed to get a manager on the phone in the end but it took way too long for what the problem actually was.
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Ben Dentith 🔰
(@BenDentith0690) reported
from
Carlton on Trent, England
@bucklandmatthew @virginmedia It’s really poor, I feel like you just spend most of your time going around in circles with them. Status page will say no issue, troubleshoot page says issue and to turn everything off. You do so and it still doesn’t work and you get the same message from the TS again.
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia The issue hasn’t been resolved yet but they’re attempting to, I have to wait and see what it’s going to be like over the next couple of days
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Richard Fox
(@richardfox92) reported
from
Carlton on Trent, England
@SkyUK was thinking of leaving @virginmedia but you broadband speed is way to slow even though BT say they can give 300 MB with ultra fast fibre. Now thinking doing a split tv with sky bb with vm. 😭
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Richard Fox
(@richardfox92) reported
from
Carlton on Trent, England
@virginmedia so still waiting for my return call about escalating a billing dispute, that was started Tuesday. Very poor service once again, and to be told in the call you can send an engineer to see if its crossed wires at a one off charge of £90 that's taking the ****.
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B&M Installations
(@BMInstallations) reported
from
Nottinghamshire, England
We are having problems with our phone lines today, we’re assured by @vmbusiness that an engineer is working to fix the problem but for now please call 07711576968 to reach us
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Ben Dentith
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia The only solution you provide is to miss precisely what I pay you for, so you can get it fixed in time for me to watch in the main, what I don’t want to watch. You have no solutions beyond telling your customers to suck it up whilst you hoard extortionate subscription fees.
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Kerry Turner
(@4goggas) reported
from
Nottinghamshire, England
@The_Crust @virginmedia I had that pain for several years. Moved house & got a new, shiny hub. I don’t even know what the two different bands are any more. Never see them pop up. For ages VMBB told me that my hub was up to date. Not.
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Ben Dentith
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia Hi, as mentioned I have already tried these steps and I still do not have any internet access. Everything was ok until there appeared to be work being done on the box on our street last night. Been v poor and now not working ever since.
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Ben Dentith 🔰
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia There was a fault that had an estimated fix of Tuesday at 18.00. We have had complete loss of connection like we had done before but now it’s intermittent and keeps dropping out. Issues since Sunday now, the fact we are on Friday is something of a joke.
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Rebekka
(@Rebekka35194230) reported
from
Mansfield Woodhouse, England
@virginmedia hi is there a problem with the phone line because I can’t ring out and I am getting texted messages
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David A Slack
(@cannabicyclol) reported
from
Carlton on Trent, England
Why @virginmedia does your service status say broadband in NG5 is fine when it clearly is not (again!) - as confirmed by your offshore support team.
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Phillip Robottom
(@PhilRobottom) reported
from
Blidworth, England
@virginmedia When you’ve been on hold since 7.42pm then you get cut off after 1hr 3mins of waiting. Awful Awful Awful. This is only the fifth attempt to correct a long term existing customer. As per awful advertisements on TV shall we try and disguise ourselves as new customers!
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Ben Dentith
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia broadband seems to be down in NG4, Nottingham.
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Ashley neville
(@Ashneville1970) reported
from
Annesley, England
@virginmedia poor services yet again, been on the phone listening to some shocking music for half hour and still waiting!!
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Andy Yates.
(@Andyy680) reported
from
Mansfield Woodhouse, England
@kevin0u @ASK_des @GMB @LBC I'd love to but here in the east kids I can't get it on the DAB radio and they aren't on the @virginmedia network.
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Diana Brown
(@dibr150201) reported
from
Ravenshead, England
@McGiff @virginmedia And me. Internet down for three days and can’t get through. This happened a few weeks ago and I found the complaints 08000521474 I think 08436580676 is switch board. It worked then. Trying again tomorrow. I am a big fan carol.
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Daniel Palfi
(@danielpalfi) reported
from
Annesley, England
@virginmedia our internet is down for good 20 mins, the lights going crazy on modem and the 4th light flashing green! NG178ET
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Ben Dentith 🔰
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia No, I’m on the super hub 2ac. I have got no wired connections and so am not/cannot check them. The box is working fine as is the internet through the box so I assume the problem is just with the WiFi.
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Ben Dentith 🔰
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia Given that I can access the internet through the TiVo box I’d think the wired connection is ok. This is happening frequently now and there is never an issue shown on the status page but is often an issue when I run the troubleshoot. I’m increasingly fed up with the service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Fee
(@c4kky) reported
@virginmedia Evening. This seems to be an ongoing thread. As per my previous messages, I had my broadband and telephone with Now Tv and never failed once. Sadly now I have signed up for your "Super reliable" broadband it "FAILS" every day! I'm not impressed!
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James Stenton.
(@Stento1867) reported
@AJBMort82 @virginmedia I spent a full week on that service! Waiting 24/48 hours for replies and then it just kept sending me back to the start.
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Tony Lowe
(@tlowey1951) reported
@virginmedia . I wrote to the complaints department in December received a letter from you saying you would look into my complaint have had a letter saying you will contact me heard nothing from you. My package went up £40 from a deal I had and no way to change it.
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Akehurst
(@Akehurst_Sam) reported
Anyone Else Been Having Major Problems With #VirginMedia Recently? @VirginMedia
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pat
(@StoodUpTooFast) reported
@shellzenner @virginmedia Can you plug a network cable into the Virginia box and see if that works without interruption?
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Jaq Avery
(@JaqAvery) reported
@virginmedia I am in desperate need of a call back. I need to cancel my contract but the phone line keeps cutting off part way through my call. I am leaving the country shortly and need to arrange return of my equipment before then.
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Ian Jeffray
(@ianjeffray) reported
@virginmedia No, you are continuing to lie. You raised my bill by OVER TWENTY PERCENT just last month, and sent me a letter today saying you were going to increase it A FURTHER THIRTEEN PERCENT. You have refused all and any form of contact with me since December. @ofcom won't help either.
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Angryoldman
(@Adrianfstrain) reported
@virginmedia please advise how I end my broadband contract. I cannot login to my account nor contact anyone via customer service. Which postal or email address should I use to give notice.
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Phil clement
(@psclement) reported
@Deborah_08 @virginmedia I don’t think they know how to fix it. The wife and I are both working from home and the kids are meant to be schooling online but it’s impossible atm as we all keep getting cut off.
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Roger G
(@RogerG83019966) reported
@virginmedia @LozzaFox Haha - I has this BS too, I even tried to cancel after it was evident nobody could fix the problem or even confirm it was being dealt with. I was passed around for another two hours and had to give up after 5+ hours on the phone. The whole company is a sham.