Virgin Media

Virgin Media Outage Report in Carlton on Trent, Nottinghamshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Carlton on Trent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carlton on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Carlton on Trent, Nottinghamshire, England 10/30/2025 13:20

October 30: Problems at Virgin Media

Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Carlton on Trent, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Lincoln, Newark on Trent and Retford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLincoln TV
United KingdomNewark on Trent Internet
United KingdomLincoln Internet
United KingdomRetford Internet
United KingdomLincoln Internet
United KingdomLincoln Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Carlton on Trent, England

Latest outage, problems and issue reports in Carlton on Trent and nearby locations:

  • Wilko0103 Will (@Wilko0103) reported from Nottinghamshire, England

    @virginmedia There is no fault listed on the website yet when we call we get an automated message saying there's been problems in our area, we can't even use the internet due to the connection being awful

  • interaction0410 Clive McCarthy🇪🇺 (@interaction0410) reported from Lincoln District, England

    Anyone else in Lincoln have no broadband, the service and information is atrocious @virginmedia #virginmedia #outage #outrage

  • ianday79 ian day (@ianday79) reported from Carlton on Trent, England

    @RacingMainline You've just deleted me, but I replied straight away. I had two chats open and one was to you and the other to virgin media as I was upgrading my TV service but I said no thanks to you and not to virgin but u got me all wrong!

  • danwhite33 Dan White (@danwhite33) reported from Balderton, England

    @virginmedia super hub 3 is not so super anymore, more lights flashing than the Christmas tree and a WiFi range as long as my arm, been intermittent problems since Friday. No one answers your phones and I can’t access my account online 😡 #virginmedia #broadband Grrrrrrrr

  • Wilko0103 Will (@Wilko0103) reported from Nottinghamshire, England

    @virginmedia I've been suffering from 20-40% packet loss on my broadband for 2 weeks now, I've called up the service team multiple times and I've been given a different date on which it will be fixed 28th,29th,31st and now the 4th I'd like some clarity with what's happening

  • markyb82 Mark Butterworth (@markyb82) reported from Nottinghamshire, England

    @timmy5686 @virginmedia Yeah been there before, the complaint takes just as long but they prob will not charge you for the downtime and call it compensation. Good luck in getting it sorted 😊

  • thepixelgrid Tom Jepson (@thepixelgrid) reported from Nottinghamshire, England

    @virginmedia The postcode check shows no issue but, when there are two engineers (I hope) outside fiddling in the junction box and my hardware test says there’s no signal coming in I imaging it’s probably ***** for now. Really not ideal...

  • cutechub69 Justin (Kandi Kane) Hussey (@cutechub69) reported from Lincoln District, England

    @virginmedia A few weeks ago I had to contact you a number of times about my failing broadband in my area I was promised I would have a reduction in my bill and this has not happened also the amount of calls I had to make to sort out the problem has resulted in a bill of £47

  • richardfox92 Richard Fox (@richardfox92) reported from Carlton on Trent, England

    @virginmedia why is it every couple of days I have to reboot my V6 box so I can watch Amazon Prime. Never have this problem on my PC nor android phone 😡😡😡

  • TAPatto Tom Patterson (@TAPatto) reported from Nottinghamshire, England

    Today's @virginmedia update: I've had 2 separate phone calls from different members of the Customer Retention Team asking if I want to sign back up with them or add any other services to the open phone line. Errrrr..... NO! 😡

  • interaction0410 Clive McCarthy🇪🇺 (@interaction0410) reported from Lincoln District, England

    @virginmedia @Emsus1979 Define large number of users @virginmedia , you haven’t listed the pronoun the website because you don’t want to admit this is a huge problem, your customer service is a disgrace #cancelvirginmedia

  • Funkygibbi George Gibbins (@Funkygibbi) reported from Lincoln District, England

    Changing ISP to Virginmedia; the stress & hours of my life lost, trying to resolve issues trying to register an account, & porting home phone number WOW! I'm informed their systems are unique, this = hassle. #virginmedia #consumers #shoponline

  • thepixelgrid Tom Jepson (@thepixelgrid) reported from Nottinghamshire, England

    @jbjon @virginmedia Fix by 7pm or so the service status page says... I’m not counting my chickens, TBH. 4G tethering seems to be pretty swift for now.

  • thepixelgrid Tom Jepson (@thepixelgrid) reported from Nottinghamshire, England

    I get back from my meetings in town only to find @virginmedia are messing with the internet outside and I’ve got no service. I should have stayed in the co-working space...

  • cutechub69 Justin (Kandi Kane) Hussey (@cutechub69) reported from Lincoln District, England

    @virginmedia I was told they were sorry and they were working on getting the problem fixed as soon as possible and he was going to sort out a goodwill gesture of a reduction on my next bill!

  • CarolSaysThings Carol ✨ (@CarolSaysThings) reported from Nottinghamshire, England

    @rahman_younus @virginmedia I’m with three as well, and it’s been a bloody awful week 😒

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia Then you can continue imagining how disappointed I am and look forward to my cancelling your contract at the 1st available opportunity. I, on the other hand, can only imagine that your competitors enjoy your customer service standards far more than I have.

  • interaction0410 Clive McCarthy🇪🇺 (@interaction0410) reported from Lincoln District, England

    Any news on broadband outage in #Lincoln @virginmedia please someone contact me with any news whatsoever

  • jamawoki Matt (@jamawoki) reported from Nottinghamshire, England

    @virginmedia Hey there! Thanks for replying. No I waited another 40 mins and then gave up - I rang this morning but of course I’ve had to go to work and they can’t help me unless at home lol. I was upgraded to 200mb but only ever get 40 (once 212!) :(

  • cutechub69 Justin (Kandi Kane) Hussey (@cutechub69) reported from Lincoln District, England

    @virginmedia Still no reply I’ve sent messages in all Social media platforms as well as emails, I refuse to call the number anymore because it’s already cost me £47 in pound charges trying to sort out my connection issues, I’m feeling very let down by your service at the moment!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • popok35 Popok 3-5 (@popok35) reported

    Reminder to NEVER go with @VirginMedia, lost complete service out of the blue, had to argue to get engineer booked, 10d later engineer confirm issue come from VM, then dknt hear from VM. Call again myself and argue to get engineer to fix it, appt booked for 7 days later.. 1/2

  • simmo1024 spuoɯɯɪS əʌəʇS (@simmo1024) reported

    @virginmedia Except I have used 48mb. Which unless no one uses their mobile phones whatsoever (e.g. like me) is unlikely to take me into the top 20%. Just tone down your marketing.

  • 17RyanGarratt Ryan (@17RyanGarratt) reported

    @virginmedia why do i consistently not get the internet speeds that I pay for every month & why is it impossible to contact someone via your website. Please help solve this issue

  • Siobhan_83 Siobhan (@Siobhan_83) reported

    @virginmedia I don’t understand how every other house in my street with Virgin doesn’t have an outage but we do? We’ve had this before and were told it was an outage but it was a problem with our cable. The service status page says it’s not available right now. I’d like this looked at again

  • GemmaKirwan2 Gemma Kirwan (@GemmaKirwan2) reported

    @virginmedia terrible terrible service!! Take money out of your account and then lie about it. Do not use them

  • popok35 Popok 3-5 (@popok35) reported

    Not the first time I lost complete service for no reason. Last time lasted weeks and was because @VirginMedia assigned my customer ID to a new customer... absolute horrible customer service too, never been satisfied with VM and only gotten issues eventhough I am on the top packag

  • ClemmittDavid David Clemmitt (@ClemmittDavid) reported

    a pin hole reset too many times to remember! After a replacement hub and two engineer visits it's still down. It's down right now apparently due to another stability issue. Please @virginmedia sort it out! If anyone else is having this problem please let me know and retweet.

  • pottycow1629 valerie smith (@pottycow1629) reported

    Well took over a month to cancel Virgin Media but after @EE couldn't even be bothered to come connect us up, we have had to go back to Virgin @EE you failed to connect the equipment

  • ShipBrief James M. Turner KC (@ShipBrief) reported

    @virginmedia @dreabecker For great broadband and customer service, @zeninternet is your friend. Not as cheap as some others, but then not as cheap, either.

  • WORGANN Wren (@WORGANN) reported

    @virginmedia No, will try this as it’s turned off again today and keeps saying no internet. Honestly, this is awful. Wish I’d stayed with my other provider!