Virgin Media Outage Report in Carlton on Trent, Nottinghamshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carlton on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carlton on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Carlton on Trent, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
TV | |
| Newark on Trent |
Total Blackout | |
| Lincoln |
Internet | |
| Lincoln |
||
| Lincoln |
||
| Newark on Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carlton on Trent, England
Latest outage, problems and issue reports in Carlton on Trent and nearby locations:
-
Assunta
(@blahblah68) reported
from
Nottinghamshire, England
@virginmedia how long does it take for you to respond to an email complaint? And how can I speak with a real Virgin Media person without being cut off or being sent texts directing me to online help 😤
-
AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia After an hour and ten minutes of appalling noise the woman who put us back on hold disconnected us. Five minutes into the new call and all we want to do now is cancel the contract that you’ve failed to provide.
-
Ceefit
(@ceeo) reported
from
Carlton on Trent, England
@virginmedia Yes one minute its on then off the service for internet is very poor. It says we need an engineer !
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I have heard from EE again this morning, from their Head Office by email as my phone still says no sim, and emergency calls only, they are now saying maybe #virginmedia have locked it to their network, as far as I am aware it was unlocked to all networks explain?
-
AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I’ve given up. You’ve failed yet again to provide what I we needed. I’m not surprised. Virgin Media is fast becoming synonymous with this lack of service. I do NOT recommend you to friends and family.
-
Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I do get fed up with @virginmedia platitudes and inability to solve why I have poor connections speed, down to 28kbs at the moment, but your Helpdesk, after I waited 45 minutes, do not consider this to be a problem. Try downloading a 100Mb spreadsheet at that speed.
-
Ceefit
(@ceeo) reported
from
Carlton on Trent, England
@virginmedia Internet speeds up and down or not on at all. 2 hours on phone to be cut off! Not happy I've got work to complete. Your customer service is poor! #virginmedia
-
Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I do really get fed up with VirginMedias poor service and platitudes. The speed on my internet connection is down less than 56kb, but your Helpdesk technicians consider this to be a problem
-
Cameron Clark
(@Camclarky) reported
from
Nottinghamshire, England
@virginmedia hi guys, my TV box has lost all its power, tried calling the phone line but all the automated service cut me off saying our service is normal.
-
AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia It’s intermittent. Not off often enough to be called no service or you’d have to pay us back for the lack of service but not on long enough to be much use.
-
GIBBO
(@ONLYONEGIBBO) reported
from
Waddington, England
So @virginmedia refused to let @SkyUK transfer our landline so now all services have been removed by SKY. How can people work from home when you give a fix date of 3 December - thus needs sorting now - no TV, no WiFi no phone
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia can you please tell me if you have any #issues in the #Bulwell area my #Broadband does not seen to be working and the last bill was paid on the date just before the end of the month Thanks Keith
-
Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia have called everyday for weeks keep getting cut off! Have tried the text service and got no where! Contacted via FB/Twitter and nothing. Internet is slow-non existent and TV has been glitching for months! No idea where else to turn as impossible to speak to anyone!
-
AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I didn’t know I could use the forums to terminate my contract.
-
AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
Oh look no internet again. Thanks @virginmedia Someone recommend a new service provider please because I’ve truly had enough :(
-
AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I gave in and decided to call. 30 minutes listening to the worst quality music ever! And counting... :’( @virginmedia sucks *****
-
amy simpson
(@amy_jo_23) reported
from
Nottinghamshire, England
Shock @virginmedia is down!!! Honestly worse company ever
-
Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia @Sonos I don't want meaningless "Sorry for the poor service" what I want is it to be fixed, and fixed permanently, and to be supplied with what I am paying for, which is a stable 200Mbs service.
-
Ceefit
(@ceeo) reported
from
Carlton on Trent, England
@virginmedia Its intermitant last few times its the whole unit fault not working
-
Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia You can tell it's the weekend when your SONOS speaker is not able to stream radio on a consistent basis, due to intermittent internet problems, which I reported two weeks ago, got a visit on the following Wednesday, got told the installation was poor and left.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Oliver Queen 🏹
(@BrownArsenal) reported
@virginmedia I have complaints to make,due to the appalling broadband and costumer service provided 😤
-
A
(@NowMeToday) reported
@virginmedia The bureaucracy is evident, Virgin is at fault as I was not informed of an outage that was planned. Not matter what your policy says, facts are indeed facts and the fact is Virgin is wrong. A customer leaving Virgin speaks volumes to your policies towards customers.
-
Nik Eleftheriou
(@nik_eleftheriou) reported
@virginmedia it’s been 4 days without broadband and nobody in customer service seems to know how to fix this. Any chance we can get someone to look into it or escalate? Feels like Virgin support has stopped caring at this point.
-
Daza1970@hotmail.com
(@Daza1970hotmai1) reported
@virginmedia customer service worst I have ever experienced. I ordered broadband and TV in November with conformation that the cable had to be buried 12" deep. Agreed at placement of order. Almost surface mounted. Still not connected 9 calls (>6 hr) and 3 missed appointments.
-
Anjanette
(@anjpav) reported
@virginmedia been left on hold by customer service for 50 mins and counting - been charged 1 year of fees for a service I didn't have - great service! #ripoffVM
-
Chikumo
(@adiaryofachik) reported
@virginmedia Apparently there should be no issues and yet here we are...
-
Entityx-x
(@Entityxxxx) reported
@virginmedia Your internet & customer service are FCKING dreadful.
-
⚓LOUIE⚓
(@loopyfc) reported
@virginmedia Hi yes. I need technical support and promised call backs & no help,
-
Darcy Dewar
(@DarcyDewar) reported
@virginmedia your service is UTTER DIABOLICAL just now! Since MONDAY - no Internet yet when I call I’m told a different reason each time! Meant to be an engineer here tonight and no show! On hold for over an hour to be hung up on when I argue my point🤬
-
daysofspeed
(@daysofspeed) reported
@northernsky67 @virginmedia I turned the TV and phone off as never touch them. The OOMPH upload speeds are ace. Down, pff.