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Virgin Media outages and service status in Carlton on Trent, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Carlton on Trent, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 27, 7:30 PM GMT+1.
  • 50% TV (50%)
  • 25% Internet (25%)
  • 15% Wi-fi (15%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Carlton on Trent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carlton on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 30: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Carlton on Trent, England

The most recent Virgin Media outage reports came from the following cities: Lincoln, Retford, Southwell, and Newark on Trent.

CityProblem TypeReport Time
Lincoln Internet 3 days ago
Lincoln Internet 5 days ago
Retford TV 7 days ago
Southwell Wi-fi 7 days ago

Nearby cities with recent reports

Lincoln

2 recent signals

3 days ago
Retford

1 recent signals

7 days ago
Southwell

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Carlton on Trent, England

Latest outage, problems and issue reports in Carlton on Trent and nearby locations:

  • GI35ON
    steve (@GI35ON) reported from Ollerton and Boughton, England

    @virginmedia can you tell me if there are any issues in my area please.... I have no internet no tv and no phone.

  • castusthered
    I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    Internet absolute garbage all week again @virginmedia in NG3 . And yes I’ve reset it over and over . Definitely time to give up and find something better

  • amy_jo_23
    amy simpson (@amy_jo_23) reported from Nottinghamshire, England

    @skytv is there any jointing offers? Could someone contact me please? I’m with @virginmedia but they wany me to pay more a month for a service that is useless the internet is shocking!!! My contract is up so time to leave!

  • thedanwhite
    Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia any reason why I have been struggling for weeks to access Sky Sports Football and Cricket in HD. Fancy giving me a refund for not providing a service I pay top whack for?

  • lees_vi
    kevin lees (@lees_vi) reported from Nottinghamshire, England

    @LeslieH24367191 @YorkshireLady3 @afneil There’s already a petition targeting companies like virgin media asking them not to advertise on it(and it’s not even running yet) I know what I’d do if I was a virginmedia customer if they did

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    A recorded voice saying sorry only calls to an emergency number are allowed is not much help of your lying on the floor only able to press your emergency lanyard! @virginmedia urgent training is required to ensure people aren’t left in this situation. #unacceptable #LivesAtRisk

  • oh_so_boatie
    Jessica Boatright (@oh_so_boatie) reported from Lincoln District, England

    Not a great start to Monday - @virginmedia is down, mobile hotspot not working, and as a freelancer who doesn't get paid when I don't work, losing much needed income while things are ££££ is very irritating 😞

  • claireglenton
    Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia I don’t have one that I can see. I shall make another complaint and also include how king it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.

  • claireglenton
    Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia even your text message service is cutting me off now. I really don’t know how to get in touch with anyone! I just need my WiFi to work!!!

  • wilsmadein85
    Nathan Wilson (@wilsmadein85) reported from Boultham, England

    @virginmedia Every time i ring we get told to visit the website then the phone goes dead. And your still taking money for my dad's mobile! I'm amazed how incompetent your services are, do you get special training so you can be this crap?

  • Davith03257086
    Davith (@Davith03257086) reported from Lincoln District, England

    @virginmedia Can you please tell me why your broadband is so rubbish it can't even support me streaming a game of the PlayStation network?. It happens every day all day. Sort it out

  • mickyrichards27
    Micky Richards (@mickyrichards27) reported from Lincoln District, England

    @virginmedia I need to talk to a human... my WiFi is s**t Tried customer services all I get is automated push 1 if yes etc etc

  • ceejay278
    Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England

    @chlosharpp @virginmedia @neckdurp Did you get through yet? Ridiculous when you only want to transfer your service to your new flat! 🙄

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia The biggest problem is you do t know how they work, installers don’t know how to check they work and more importantly no one seems to understand why they’re NEEDED! They will be why someone dies and Virgin WILL be named in the courts at a guilty party!

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia just to remind you I do not get paid from Universal Credit until 11th March so can't make any payment until then 23 Years a Customer and last time Kath could not help me, if you cut me off I have no way of paying bill, got no money until 11th had to use foodbank

  • xxjessiedavis
    🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    @virginmedia Hi! My wifi is very slow and keeps cutting in and out plus I never get a good signal with my wifi at the other side of the house in which case I need a wifi booster, and my phone I have a contract with you and the signal is awful!! I should be getting 5g but I don’t!!

  • Lencal03
    Lencal (@Lencal03) reported from Nottinghamshire, England

    @virginmedia Says no issues

  • MaisieJohnso
    Maisie Johnson (@MaisieJohnso) reported from Nottinghamshire, England

    @virginmedia Thanks for getting back to me! I saw the link to the status checker in your reply to someone else, ran it and somehow fixed it. Still a mystery as to why it went off suddenly but good to know I can get help with a tweet!

  • djn2911
    Obi-Dan (@djn2911) reported from Carlton on Trent, England

    My @virginmedia wifi does not reach my bedroom and they are not selling anymore of their new mesh network pods so i am thinking of leaving them. Any recommendations for good wifi providers?

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Glawsloz
    Lawrence Landray (@Glawsloz) reported

    So I now have to wait until Monday evening before @virginmedia will send an engineer out to sort our Hub4 issue. A weekend without the internet. So all our home devices and appliances that need internet connection are now unusable for weekend

  • df1888
    d_f1888 (@df1888) reported

    @virginmedia @LutzSchueler We’ve been trying to have VM install fibre bb to our home after multiple postponements, numerous phone calls, raising 3 complaints, even emailing the CEO office(who haven’t responded) we are still waiting for the service to be installed.

  • GMCC_Diane
    Diane Elebert-Morgan (@GMCC_Diane) reported

    @virginmedia loving the even further dial down of our broadband as we enter InTo the last few days of contract with you! You already turned it down after the first 8 weeks so we had to upgrade! We have never used you before and we will never use you again! Good riddance!

  • StevenByro
    Steven Byron (@StevenByro) reported

    @virginmedia With respect it’s been 2 weeks. Everyone seems to be reporting the same issue and you keep giving them different stories if you look down the replies and you’re yet to put out any sort of official statement.

  • Notts52
    Mo (@Notts52) reported

    @BBCNews It is if you're a Virgin Media Customer with 360 box, even if you don't have TNT Sports. 👍 @footballontnt

  • Th3Crusad3r
    Knightmare Fuelhausen (@Th3Crusad3r) reported

    @virginmedia Internet down, nobody has come to install my new media sets and your phone line crashes and cuts off when trying to call you Message me immediately

  • smurraycomposer
    Steve Murray Music (@smurraycomposer) reported

    @virginmedia Sent an email ad for Wifi Pods. Clicked the link — can't buy one. Googled it — same issue. You're actively losing sales from your own marketing. Someone needs to audit your funnels urgently - you're losing money.

  • cleggy1966
    Simon (@cleggy1966) reported

    @virginmedia customer service is an absolute shambles. Had an appointment with an engineer for this morning due to issues in HD4 and because the wider issue has been resolved, you cancelled my appointment and didn’t even tell me. I had a separate issue to the outage. Shocking

  • mozrover
    Andrew Morrison (@mozrover) reported

    @virginmedia broadband is off again 3rd time this week showing a outage again,not good this

  • NEILWILLIAMSON9
    NEIL WILLIAMSON(NED) (@NEILWILLIAMSON9) reported

    @virginmedia What a disgrace of a company terrible customer service. Trying to speak someone is a nightmare