Virgin Media Outage Report in Carlton on Trent, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carlton on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carlton on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Carlton on Trent, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
Internet | |
| Newark on Trent |
Internet | |
| Lincoln |
||
| Lincoln |
Internet | |
| Lincoln |
Wi-fi | |
| Newark on Trent |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carlton on Trent, England
Latest outage, problems and issue reports in Carlton on Trent and nearby locations:
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tim A▪︎I▪︎kin ᒡ◯ᵔ◯ᒢ
(@tim_aikin) reported
from
Nottinghamshire, England
Are companies hiding behind the #dataprotection act because of poor ill thought out protocols? I've just experienced this trying to sort out no phone service for my Mother trying to get them to test the line for her panic alarm! @virginmedia get your act together!
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Steve
(@SteSsilver900) reported
from
Nottinghamshire, England
@virginmedia Dont offer help then.
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Thomas Jenkins
(@hellstorm86) reported
from
Nottinghamshire, England
I am stick to death of @virginmedia today. My internet has dropped out 3 times today for 10-15 min at a time. No service issues in the area just router / connection falling on its arse. Happening loads in the past month
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I have not made any changes, and I have a Hub 3, and a pair of 5 year old TiVo boxes, one of which is having problems playing back things that have been recorded. But as I don't want waste an hour if my time in a queue, I shall just look forward to the end of the contract ....
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MS Estates
(@MS__Estates) reported
from
Nottinghamshire, England
@vmbusiness is there a problem in the NG7 area please?
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Is it an instructional twitch of all customer service officers, to say "I am sorry ....", wouldn't it be better if your organisation actually did something about it? So it becomes the exception and is not the norm?
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Lexy F-J 🦊
(@lexyfj_) reported
from
Lincoln District, England
@virginmedia hello, I'm having an issue signing into my online account, I've tried resetting my password and have entered the correct information multiple times, it says that the site doesn't recognise my account/password. Can you please advise?
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Thomas Jenkins
(@hellstorm86) reported
from
Nottinghamshire, England
@virginmedia for the past 2 weeks during the day I get 1-2 internet disconnect issues for 15 minutes at a time. No known issues in the area. How do I get this sorted?
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Tim
(@Tim_Arnold1977) reported
from
Carlton on Trent, England
@virginmedia Yes. It's odd, it's like I've still got some service but it comes up 'no internet connection' when I go to Google etc.
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Maisie Johnson
(@MaisieJohnso) reported
from
Nottinghamshire, England
@virginmedia Thanks for getting back to me! I saw the link to the status checker in your reply to someone else, ran it and somehow fixed it. Still a mystery as to why it went off suddenly but good to know I can get help with a tweet!
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia please see attached bill was paid just printed tbis off all other pages are in a file will email when I get the file out been with you for years still got tv and broadband home phone not working mobile on EE
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Craggy 🔴⚪️
(@radfordred) reported
from
Nottinghamshire, England
You got some Indian bloke phoning me from 01912120386 telling me my Internet got a problem with passwords? @virginmedia
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Richard Clark
(@richardcclark) reported
from
Nottinghamshire, England
@virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail
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steve
(@GI35ON) reported
from
Ollerton and Boughton, England
@virginmedia can you tell me if there are any issues in my area please.... I have no internet no tv and no phone.
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amy simpson
(@amy_jo_23) reported
from
Nottinghamshire, England
@skytv is there any jointing offers? Could someone contact me please? I’m with @virginmedia but they wany me to pay more a month for a service that is useless the internet is shocking!!! My contract is up so time to leave!
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Alan
(@campinginwinter) reported
from
Nottinghamshire, England
Fake @virginmedia call regarding my Internet....made a mistake saying " he loved me " WTF !!!! 🤬!!!!!
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Thomas Jenkins
(@hellstorm86) reported
from
Nottinghamshire, England
@virginmedia No local issues as mentioned but random disconnects for 10-15 min.
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Maisie Johnson
(@MaisieJohnso) reported
from
Nottinghamshire, England
@virginmedia how do I find out or report if there’s a problem with the internet in my area.
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Obi-Dan
(@djn2911) reported
from
Carlton on Trent, England
My @virginmedia wifi does not reach my bedroom and they are not selling anymore of their new mesh network pods so i am thinking of leaving them. Any recommendations for good wifi providers?
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Lexy F-J 🦊
(@lexyfj_) reported
from
Lincoln District, England
@virginmedia Thanks for the reply. I've only got one account with you and have used the same email - I have been receiving emails about my bills & offers etc but can't sign in online.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ang Crowley 💙
(@angie79crowley) reported
@virginmedia how can you justify intermittent wifi due to a major technical problem for almost 3 weeks,w54ar really unacceptable in a work from home environment
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Amy
(@princessaammyyy) reported
@HENRYD8TH @virginmedia 3 months?! ********
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Sam Cooper
(@samc83) reported
@Kiweddd @Joseph30414778 @DisneyPlusUK What is the deal with Virgin Media’s Go service. I noticed quite a few titles on both Virgin and Disney Plus
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Ashley
(@AjRead96) reported
@virginmedia internet has been off since 9:30 this morning, there was a engineer outside the box and said there was loads of issues.(online checker said nothing of the sort)He’s since gone, and the internet is still off. Any ideas of how long this will be down for?(Bradford area)
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Tom Ellins
(@tomellins) reported
@virginmedia No services are available in our area apparently. Even though you still sell them on your website. I was promised a resolution by last Friday. The complaint was via phone. Can someone contact me to get this resolved? Shocking customer service on the phone lines.
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Ben Pearman
(@BenPearman31) reported
@virginmedia Of course I have called your team, today was the 6th complaint I have made. The complaint has been forwarded to the area field manager AGAIN (third time lucky) so hopefully they can find time to contact me.
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gareth
(@gareth85986631) reported
@vmbusinesshelp All this messing around when I am or rather was paying for a business service with an 12 hour sla. Very poor performance from #vmbusiness I have to say.
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Ang Crowley 💙
(@angie79crowley) reported
@virginmedia Yes i have its showing no issue but when i phone virgin telling me major technical fault in the area that is being worked on, unacceptable
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Krishnan Ramachandran
(@KrishnanRamach8) reported
@virginmedia After being a loyal customer since 2015, the one time I face a serious issue I'm being given robotic replies and a run-around both on the phone and on chat. I've finally decided my loyalty to virgin is not worth an hour every day with a customer service agent.
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Steve Day
(@neyo) reported
from
Manchester, England
@Netflixhelps I haven’t but I’ve streamed it via Virgin Media and EE’s mobile network, so it feels it’s not likely to be that? Can you or someone on the team try streaming it on iOS and letting me know if it works?