Virgin Media

Virgin Media Outage Report in Carlton on Trent, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Carlton on Trent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carlton on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Carlton on Trent, Nottinghamshire, England 05/07/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Carlton on Trent, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Lincoln and Newark on Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomLincoln Phone
United KingdomLincoln Internet
United KingdomNewark on Trent Internet
United KingdomLincoln Internet
United KingdomLincoln TV
United KingdomLincoln TV

Community Discussion

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Virgin Media Issues Reports Near Carlton on Trent, England

Latest outage, problems and issue reports in Carlton on Trent and nearby locations:

  • Marcussharp10 Marcus sharp (@Marcussharp10) reported from Nottinghamshire, England

    @bamford_tony @virginmedia mine always going down worst Internet provider going

  • thedanwhite Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia just to let you know I have made the payment I said I would make, now I am going to write my letters about your Atrocious Customer Service after 23 Years to #Citizensadvice, #TradingStandards, #Ofcom

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help

  • thedanwhite Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia The link says I can message you but no way to actually message you. This customer service is awful!

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia not sure if I told you but I do have the log of my chat today with your so called helper who did not help at all, it is printed out for anyone to see when I take legal Action regarding no Customer Service email like #EE do #Attrocious #CustomerService 23 years

  • thedanwhite Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia I have told you I have John! This is so frustrating! To repeat. I called last night, you sent me a SMS with a link that I followed (and did nothing to help!) and ended the call!

  • thedanwhite Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia any reason why I have been struggling for weeks to access Sky Sports Football and Cricket in HD. Fancy giving me a refund for not providing a service I pay top whack for?

  • rwjdingwall Robert Dingwall 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported from Nottinghamshire, England

    @virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Nice to see that you "Customer Services" are maintaining their historic levels of poor service. My contract comes to an end on the 19th of this month, I am wondering why I want stay with you. .... You were near bottom Uswitches recommended list

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia How can they be better connected when they have no working email and now no chat or Customer Service anynore been withtbem since 1999 Branson a Billionaire and can't have Customer Service via email anymore just public twitter, phone premium rate number no credit can't phone

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia just to remind you I do not get paid from Universal Credit until 11th March so can't make any payment until then 23 Years a Customer and last time Kath could not help me, if you cut me off I have no way of paying bill, got no money until 11th had to use foodbank

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia NO BECAUSE YOU HAVE BECOME UNCONTACTABLE A KING TERM CUSTOMER SINCE AROUND 1999 AND TREAT ME NOW LIKE SOMETHING YOU HAVE WIPED OFF THE BOTTOM OF YOUR SHOE HOME PHONE NOT WORKED FOR ABOUT 3 YEARS BUT STILL BEEN PAID FOR I SHOULD BE REFUNDED FOR THAT MAYBE I WILL CONTACT T.S.

  • thedanwhite Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia To be sent another SMS and have the call ended? Awful service!

  • Pogit Richard Adams (@Pogit) reported from Lincoln District, England

    A recorded voice saying sorry only calls to an emergency number are allowed is not much help of your lying on the floor only able to press your emergency lanyard! @virginmedia urgent training is required to ensure people aren’t left in this situation. #unacceptable #LivesAtRisk

  • Pogit Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia not happy #VirginMedia landline forcibly converted to digital line after “fault” broadband outage 1am this morning sets off lifeline phone line warning. The point of having a big red emergency button is when there’s an emergency you press it and it calls for HELP!

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    What a conplete waste of time Virgin Media are now a Customer for 23 years and treat you like something they wiped off the bottom of there shoe all this Kath was wanting to do was not help me with finances regarding my bill but wanting to get my home phone fixed so I can ring..

  • Davith03257086 Davith (@Davith03257086) reported from Lincoln District, England

    @virginmedia Fastest broadband provider my arse. Tour broadband is ****. I pay for 100mbps and barley get a tenth of that. So stop your lying

  • Davith03257086 Davith (@Davith03257086) reported from Lincoln District, England

    @virginmedia Can you please tell me why your broadband is so rubbish it can't even support me streaming a game of the PlayStation network?. It happens every day all day. Sort it out

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • speedmont david montgomery (@speedmont) reported

    @virginmedia I have 2 playstation 4s and for the past 4 days I can't connect to network ? Everything else is connected in the house ,other than the PS4's they can't find the router

  • philwaud philwaud (@philwaud) reported

    @virginmedia No it's worse. 87meg down today.

  • Jennie3583 Jennifer Cunningham (@Jennie3583) reported

    @virginmedia Internet is down AGAIN! You seem to be having a number of problems recently???

  • mich121011 Michele (@mich121011) reported

    @virginmedia no internet again in Harlow! Absolute joke! No refund for loss of service 😡 this is becoming a regular occurrence and the price we pay is astronomical!

  • StephenBolton13 Stephen Bolton (@StephenBolton13) reported

    Here’s a radical idea. Maybe certain companies (@virginmedia @SkyGroup and so on) whose business is communications, could make it easier to contact them to sort out queries. And maybe websites could be more customer focused rather than product driven. Just a thought

  • inothalliday Toni 🐼 (@inothalliday) reported

    What broadband provider is best for working from home? I use @virginmedia atm but my wifi has been down all day today meaning I can’t work. I feel like virgin is too unreliable to use if you work from home.

  • konventional57 ghana ba (@konventional57) reported

    So apparently @virginmedia do not have a COMPLAINTS DEPARTMENT that would address my issue. I need to email the BACK OFFICE team so I can get a response!!! #unbelievable #virginmedia

  • scottinlondon1 scottinlondon (@scottinlondon1) reported

    @virginmedia I didn't mention my feelings, John. I commented on how it's consistently difficult to get in touch with someone. The service is bad, you didn't even comment on any of the difficulties mentioned in the original tweet. Please don't bother replying with a useless pasted response.

  • DakaraSpawnBlk Dakara_Spawn_Blk (@DakaraSpawnBlk) reported

    @virginmedia I'm requesting a complaints procedure form or something so I can take my grievances higher. The website is like a broken GPS.

  • oterwill OT (@oterwill) reported

    @virginmedia For 12 days it needs to stay open to the elements? We’ve been a customer for nearly a decade, but the only time we’ve ever needed help, the service has been horrible. Except when upgrading or spending more money- you are very happy to help then pretty quickly