Virgin Media outages and service status in Lincoln, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lincoln, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (75%)
- Total Blackout (25%)
The latest reports from users having issues in Lincoln come from postal codes LN1 , LN5 and LN6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: Lincoln, and Gainsborough.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln
|
Total Blackout | 12 days ago |
|
Lincoln
|
Internet | 13 days ago |
|
Lincoln
|
Internet | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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heathermayfield (@loobilou) reported from Balderton, EnglandCould a twitter friend give me the number to phone Virgin Media -the internet is down and Newark’s rubbishy 3 G never loads anything in my phone.
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Imp & Angel (@ImpAngel1) reported from North Hykeham, EnglandExtremely frustrated and disappointed at the very poor service we're receiving from @vmbusiness as we bring five new phone contracts over from EE. No reply to emails, no returned tel calls. #unacceptable
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Ok Virginmedia, the WiFi extender for which paying for (installed on 27th May 2020) has ceased working, this may or may not be as a result of the issues from the weekend or not, but before the issues started, it worked, afterwards it didn't. How do I get it replaced?
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supanotts (@bellyncfc) reported from Carlton on Trent, England@virginmedia I have now tried a laptop on wired and that varies from 110 meg down to 30meg..i really need a engineer to sort this! I have done all your resents,power downs x 3.i have been promised call backs which never came,I'm sick to death of being fobbed off tbh I need out this contract !
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Jessica Boatright (@oh_so_boatie) reported from Lincoln District, England@virginmedia Yes, issues showing. I've had to go to a cafe to work - so now as well as lost hours of income I'm down bus fare and refreshments so that I can use the the WiFi.
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supanotts (@bellyncfc) reported from Carlton on Trent, England@virginmedia my broadband has been crap for 3 weeks now,had an engineer friday,says he's done what he can and to see how it is,in a nutshell its the same....shite sometimes 110 meg sometimes like now 15 meg(on 4g for this) im sick and tired now and would like to cancel my contrac
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David A Slack (@cannabicyclol) reported from Carlton on Trent, EnglandFirst class service from @virginmedia DVR box had ‘green screen of death’. Reported Wednesday, new upgraded V6 box arrived Thursday. Installed and working! Well done @virginmedia
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Hannah Allen (@Hannie02Allen) reported from Lincoln District, England@virginmedia how many times are you going to pass me off to other departments or hang up on me! Not to mention create a bill that does not exist. #hadenough #virginmedia #ofcom
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Because I wouldn't connect a laptop to an unknown (to me) website, through the router, where the could alledgely monitor connection speeds. When your engineer visited he had to escalate the issue to your network team. Because I had 1 downstream & 1 upstream not the 24 down and 4.
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supanotts (@bellyncfc) reported from Carlton on Trent, England@virginmedia can someone help me pls,I'm sick off trying to get help for over a week about my broadband
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Richard Farrell (@RichardFarrell8) reported from Carlton on Trent, EnglandLooking for advice. Trying to cancel @virginmedia as they keep saying I owe them £168 but they should have credited me £70 but they have debited me instead. Made several calls over the past weeks to no joy. Logged a formal complaint to no avail. Advice is much appreciated 🤯
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Your web app says there is no problem, but your telephone diagnostic services says there is? Which is correct?
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Mark Jones 🏴🐏 (@barmouth9) reported from Carlton on Trent, England@virginmedia Thanks ,yes I’ve had several updates on completion of work pre Xmas it was 6pm most days . Since then it was 3:30 yesterday , definitely today , and one of your highly trained customer agents advises me it will be 3:30 tomorrow ,unless of course you know something ?
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Matt Benson (@MattBenson1) reported from Lincoln District, England@virginmedia Hi - nope. Thats the issue, no response on the text service and the call centre just gets into a loop and I can’t book anyone. Help!
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia The biggest problem is you do t know how they work, installers don’t know how to check they work and more importantly no one seems to understand why they’re NEEDED! They will be why someone dies and Virgin WILL be named in the courts at a guilty party!
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Richard Adams (@Pogit) reported from Lincoln District, EnglandA recorded voice saying sorry only calls to an emergency number are allowed is not much help of your lying on the floor only able to press your emergency lanyard! @virginmedia urgent training is required to ensure people aren’t left in this situation. #unacceptable #LivesAtRisk
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Nathan Wilson (@wilsmadein85) reported from Gainsborough, England@virginmedia Tried ringing at the weekend and kept being sent to the website. Your customer service is as much use as a chocolate fire guard
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Jessica Boatright (@oh_so_boatie) reported from Lincoln District, EnglandNot a great start to Monday - @virginmedia is down, mobile hotspot not working, and as a freelancer who doesn't get paid when I don't work, losing much needed income while things are ££££ is very irritating 😞
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Micky Richards (@mickyrichards27) reported from Lincoln District, England@virginmedia can someone DM me about a complaint.about moving home and not able to get services for a while even though I was told I could
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Louise Mirwitch (@louisemirwitch) reported from Lincoln District, England@virginmedia Please let me know what I should press to get through to support. The options are totally garbled
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ESK7RADIO (@ESK7RADIO) reported@virginmedia ok it’s been over a week now 2 calls to customer support and I’m still locked out off my account which is stopped me using my app .
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Owain (@OCP_84) reportedMy experience dealing with @virginmedia has been nothing short of shambolic. Was with Virgin for years on £93 for full package inc. 2boxes + @tntsports. 2 years on, they want £150 to retain me as a "valuable" customer. However, if I cancel - create new a/c; it's £114
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Andy W (@AndrewW12290183) reported@virginmedia I have just got off the phone from Virgin customer services who assures me and engineer will collect the equipment on Friday. After 35 years as a Virgin customer I am very disapointed in the poor service I have recieved. Again why do I need to apply for a returns package ?
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Chip Lewis (@crispinlewis) reported@katybye007 @virginmedia Ive been waiting 3 hours!!!!! Need to renew/cancel contract urgently. This is beyond a joke!!!!!!!
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Edward King (@A7ESK) reportedRight @virginmedia 3 calls in the customer service came through the same procedure and you still haven’t unblocked me so I can watch stuff on the app. What is going on seriously?. and this is almost week three.
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Rob Swain 🇬🇧🏴 (@RobSwain76580) reported@virginmedia @MikeHenry58 Following that you get transferred to different depts that still can’t help you. Your customer support is absolutely terrible!
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Dgjbear (@Dgjbear1) reported@bravemongoose @virginmedia You won’t get a reply from X either. They are simply closed. I’m guessing the company is close to collapse. I’m trying to cancel my contract to after 25 years
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Salmongymnast (@Danny_f1_fan) reported@virginmedia tq2 area no internet total blackout. Third day now. No fix
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Tim Fry (@lipsyfry) reported@VMO2News @O2 @virginmedia **** network do not waste your money
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Dgjbear (@Dgjbear1) reported@virginmedia @DeeEmCee28 Direct messaging here doesn’t help. There are automated responses.