Virgin Media Outage Report in Lincoln, England
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The latest reports from users having issues in Lincoln come from postal codes LN2, LN6, LN1 and LN5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent and Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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Jonathan Garner
(@jongarner_spurs) reported
from
Waddington, England
@virginmedia why have I still not got my problem resolved! 😡 Engineers have been, waited for appropriate fix, still no engineer or phone call. I’ve been talking with a helpline for 30 minutes today, and now I’ve got to wait an hour! for another phone call. 😡 I’ve taken the day
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Hayley Toyne
(@Baybury) reported
from
Branston, England
So frustrated with @virginmedia service tonight, been on phone for over 40 minutes, broadband speed of 15 mbps not the 200 we upgraded too!!!!! And no getting the customer service rep to understand we have been complaining since Friday. #poorcustomerservice #hellosky
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Jay
(@jaynlaura) reported
from
Lincoln District, England
@virginmedia 1 hour on the phone with your technician making out it was a fault my end thanks for the worst customer service experience yet. The only thing that keeps me with your service is that no one else offers 350+ meg
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🔱ayne
(@castiger14) reported
from
Lincoln District, England
So @virginmedia are doing a discounted deal plus £100 credit for ex service people who have the DDS card , very good of them if they didn’t tell me that it can only be done online!! So if you’ve served your country and decide to call them on the phone , tough! @discounts_mod
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Jonathan Garner
(@jongarner_spurs) reported
from
Waddington, England
for your services, not for these problems to occur. Whilst I think of it too. I’m very very disgruntled at the level of customer loyalty. Come on @virginmedia you can and should do better! 😡😡😡😡
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Ben Dentith
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia The only solution you provide is to miss precisely what I pay you for, so you can get it fixed in time for me to watch in the main, what I don’t want to watch. You have no solutions beyond telling your customers to suck it up whilst you hoard extortionate subscription fees.
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Sophie
(@Soph115) reported
from
Bracebridge Heath, England
@virginmedia We took the new deal online which included a television for being a new customer. Therefore, we got a second box fitted & 4 months later, still NO TV. For the first month, the box didn’t work properly & we were promised a discount of our monthly bill & that didn’t happen either.
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Richard Fox
(@richardfox92) reported
from
Carlton on Trent, England
@SkyUK was thinking of leaving @virginmedia but you broadband speed is way to slow even though BT say they can give 300 MB with ultra fast fibre. Now thinking doing a split tv with sky bb with vm. 😭
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Ben Dentith 🔰
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia No, I’m on the super hub 2ac. I have got no wired connections and so am not/cannot check them. The box is working fine as is the internet through the box so I assume the problem is just with the WiFi.
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joanne clinton
(@jojoclinton) reported
from
Lincoln District, England
@virginmedia Your missing the point-I’m no longer a customer I want my emails back and account closed. Cyber Crime are involved and this is ridiculous #shameonyou @virginmedia @BBCWatchdog #blackmail
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Ben Dentith
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia broadband seems to be down in NG4, Nottingham.
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Richard Fox
(@richardfox92) reported
from
Carlton on Trent, England
@virginmedia so still waiting for my return call about escalating a billing dispute, that was started Tuesday. Very poor service once again, and to be told in the call you can send an engineer to see if its crossed wires at a one off charge of £90 that's taking the ****.
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Ben Dentith 🔰
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia Given that I can access the internet through the TiVo box I’d think the wired connection is ok. This is happening frequently now and there is never an issue shown on the status page but is often an issue when I run the troubleshoot. I’m increasingly fed up with the service.
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Holly
(@HollyByrne_) reported
from
Lincoln District, England
Really disappointed with our @virginmedia WiFi router, it’s hardly worked this whole week and last time I rang to ask a question they were really rude 😡
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Ben Dentith 🔰
(@BenDentith0690) reported
from
Carlton on Trent, England
@bucklandmatthew @virginmedia It’s really poor, I feel like you just spend most of your time going around in circles with them. Status page will say no issue, troubleshoot page says issue and to turn everything off. You do so and it still doesn’t work and you get the same message from the TS again.
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🌜 B E K A 🌛
(@itsbeka91) reported
from
Boultham, England
@virginmedia Internet is ******* shocking. Every week we have connection issues and never any refunds for payment. Absolute joke. Will be swiftly looking for a new provider
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Ben Dentith 🔰
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia There was a fault that had an estimated fix of Tuesday at 18.00. We have had complete loss of connection like we had done before but now it’s intermittent and keeps dropping out. Issues since Sunday now, the fact we are on Friday is something of a joke.
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David A Slack
(@cannabicyclol) reported
from
Carlton on Trent, England
Why @virginmedia does your service status say broadband in NG5 is fine when it clearly is not (again!) - as confirmed by your offshore support team.
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Ben Dentith
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia Hi, as mentioned I have already tried these steps and I still do not have any internet access. Everything was ok until there appeared to be work being done on the box on our street last night. Been v poor and now not working ever since.
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Hayley Toyne
(@Baybury) reported
from
Branston, England
@virginmedia No thanks, I’m done. Literally spent hours on the phone to your customer services and I’ve had enough.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Callum
(@BigCal) reported
@virginmedia I would like someone to take ownership of the issues and see this through, but this doesn’t seem to be part of your customer support setup. Everything is reactive hence why ‘I will send them an email and they should respond within 48hrs’ appears to be an acceptable response.
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Paul Dreczko #FBPE 🇵🇱 🇪🇺
(@Paul_D1963) reported
@virginmedia Why don't Virgin allow loyal customers chose best deals online? Seems the cheapest deals are only available to new customers. What is the point of #VirginMedia having a website if I have to phone the company who only mention the system is down when I say I want a cheaper deal
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99 Problems But 55 Ain't 1
(@laudrupsleftpeg) reported
@spinksy_afc @virginmedia Same issue trying to call an EE number, says number has been dialed incorrectly. Phoned customer service and they say that are aware, so why has this note been announced on social media?
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Chas
(@ChizleTheBimble) reported
@virginmedia I couldnt get in touch with anyone, and i havent heard anyone else talk about this issue neither.
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That Heaton Mess
(@GavHeaton) reported
@spinksy_afc @virginmedia I'm also having same issue
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Cheryl Gillett
(@ChezzerG) reported
@virginmedia I understand what you are saying but it does not solve our problem even now we having problems not good this issue is if one of us needs each other when out can't reach each other as I see you are not providing a full service looks like you can't sort need to complain ombudsmen
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Callum
(@BigCal) reported
@virginmedia How are@you supposed to contact the ‘forum teams’ and why would they be able to do something that the installation teams can’t? Why does it take the customer to do all the leg work to try and find out what is happening with the account? If there are problems why can’t 1/2
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ellie mck
(@eleanormckeown) reported
@virginmedia Yes phone still not working
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Part Cyborg ♿⚢🏳️🌈
(@Pandoranitemare) reported
@virginmedia arbitrarily terminated my very elderly dad's emergency mobile phone! Now it has credit on it he can't get back & they won't talk about it without a password he doesn't know. Or they expect an old man who can barely remember his name to pass security questions
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max
(@max_sherburne) reported
@virginmedia the issue is your staff not calling back when they promise to…..