Virgin Media Outage Report in Lincoln, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: North Hykeham, Newark on Trent and Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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Lexy F-J 🦊
(@lexyfj_) reported
from
Lincoln District, England
@virginmedia Thanks for the reply. I've only got one account with you and have used the same email - I have been receiving emails about my bills & offers etc but can't sign in online.
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Ceefit
(@ceeo) reported
from
Carlton on Trent, England
@virginmedia Yes one minute its on then off the service for internet is very poor. It says we need an engineer !
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Louise Mirwitch
(@louisemirwitch) reported
from
Lincoln District, England
@virginmedia Please let me know what I should press to get through to support. The options are totally garbled
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Tom Spice
(@spice2001) reported
from
Carlton on Trent, England
@jack108986 @virginmedia Seems lots of people are having the same problem. I’d go on channel 100 and hope by the time McGregor is on they’d fixed the issue.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I do get fed up with @virginmedia platitudes and inability to solve why I have poor connections speed, down to 28kbs at the moment, but your Helpdesk, after I waited 45 minutes, do not consider this to be a problem. Try downloading a 100Mb spreadsheet at that speed.
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Obi-Dan
(@djn2911) reported
from
Carlton on Trent, England
My @virginmedia wifi does not reach my bedroom and they are not selling anymore of their new mesh network pods so i am thinking of leaving them. Any recommendations for good wifi providers?
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Ceefit
(@ceeo) reported
from
Carlton on Trent, England
@virginmedia Internet speeds up and down or not on at all. 2 hours on phone to be cut off! Not happy I've got work to complete. Your customer service is poor! #virginmedia
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Tim
(@Tim_Arnold1977) reported
from
Carlton on Trent, England
@virginmedia Yes. It's odd, it's like I've still got some service but it comes up 'no internet connection' when I go to Google etc.
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia hi been a new customer since 9/12 still not connected due to an outage is this a record ?
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia @Sonos I don't want meaningless "Sorry for the poor service" what I want is it to be fixed, and fixed permanently, and to be supplied with what I am paying for, which is a stable 200Mbs service.
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Daniel height
(@dheight1990) reported
from
Cherry Willingham, England
@virginmedia any chance you can come fix my broadband sooner than monday? Upgraded to your new hub 5.0 only for it to fail 5 days later ? I pay good money for this service for which im not receiving ? Not really acceptable
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Ceefit
(@ceeo) reported
from
Carlton on Trent, England
@virginmedia Its intermitant last few times its the whole unit fault not working
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I have not made any changes, and I have a Hub 3, and a pair of 5 year old TiVo boxes, one of which is having problems playing back things that have been recorded. But as I don't want waste an hour if my time in a queue, I shall just look forward to the end of the contract ....
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia You can tell it's the weekend when your SONOS speaker is not able to stream radio on a consistent basis, due to intermittent internet problems, which I reported two weeks ago, got a visit on the following Wednesday, got told the installation was poor and left.
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GIBBO
(@ONLYONEGIBBO) reported
from
Waddington, England
So @virginmedia refused to let @SkyUK transfer our landline so now all services have been removed by SKY. How can people work from home when you give a fix date of 3 December - thus needs sorting now - no TV, no WiFi no phone
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Simon Obendorf
(@obendorf) reported
from
Lincoln District, England
@virginmedia No. Trying to upgrade to a faster broadband-only plan. Chat can’t do it because cancelling the landline I don’t use is heretical. Fastest broadband speeds require me to take a SIM I don’t want or need. Online tries to push a TV service. No one listens. Customer fumes.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Is it an instructional twitch of all customer service officers, to say "I am sorry ....", wouldn't it be better if your organisation actually did something about it? So it becomes the exception and is not the norm?
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Lexy F-J 🦊
(@lexyfj_) reported
from
Lincoln District, England
@virginmedia hello, I'm having an issue signing into my online account, I've tried resetting my password and have entered the correct information multiple times, it says that the site doesn't recognise my account/password. Can you please advise?
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.
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nick c
(@CoddNicholas) reported
from
Lincoln District, England
@virginmedia help no phone service in Lincoln can’t phone you off mobile or home phone tried on line site no help at all
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex crane
(@Dirtyegg) reported
@virginmedia Hi, we called again and we now have an engineer visiting tomorrow. I don’t know why it has taken so many attempts to get to this stage, but hopefully this can mean a resolution! Wireless.. apparently too many devices. But when modem mode isn’t working after a few minutes
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Maxbo
(@Maxbo30575975) reported
@virginmedia I have reported this to support and have raised a complaint. The problem is when dealing with Virgin Media support in private they use every trick in the book from gaslighting to bait and switch to straight up lying, which is really unpleasant so I'd rather talk in public.
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Marcus
(@MHarringtonnn) reported
Virgin media have to be the worst internet providers. ******* awful
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technogogo
(@technogogo) reported
@virginmedia Same on a PC. And with Firefox. I also now know what the problem is. I’ll tell you when my final bill refund cheque arrives. I believe it can take up to 30 days.
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Ollie
(@Alphapage784) reported
@virginmedia Morning Virgin! I have attempted to contact your customer services for the last week to no gain. I wish to cancel my contract within the 14 day cooling off period. I've been waiting on whatsapp for 3 days with no help and rung countless times. #badcustomerservice
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Lance Carter
(@LanceJCarter) reported
@virginmedia We've been trying to close our account with you since our contract ended in November. We sent you a letter. We've spent hours on the phone to your off-shore call centre. Still you keep billing us for a service we're not using. How do we make it end?
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Alan B
(@AlanBsafc) reported
@virginmedia Been doing it for days in Sunderland, worst provider in the world £47 for nowt
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Lance Carter
(@LanceJCarter) reported
@virginmedia There is no way to cancel our package online. Your website says to write a letter (which we've done) or call the call-centre (which we've done several times) and still we keep getting billed, months later. I just want somebody to confirm that our account is closed.
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Lee (default/contemporary)
(@NotTheOswald) reported
@virginmedia Hi, was asked if I could we chat to resolve an issue at 10am ... It's 10:05? Thanks
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A R
(@ryan451970) reported
If its anything like thier crap broadband i wouldn't bother @virginmedia