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Virgin Media outages and service status in Lincoln, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Lincoln, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • 60% Internet (60%)
  • 20% Total Blackout (20%)
  • 20% Wi-fi (20%)

The latest reports from users having issues in Lincoln come from postal codes LN1 , LN5 and LN6 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lincoln, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 9: Problems at Virgin Media

Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lincoln, England

The most recent Virgin Media outage reports came from the following cities: Lincoln, Gainsborough, and North Hykeham.

CityProblem TypeReport Time
Lincoln Total Blackout 8 days ago
Lincoln Internet 8 days ago
Lincoln Internet 8 days ago
Lincoln Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lincoln, England

Latest outage, problems and issue reports in Lincoln and nearby locations:

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia That’s not true that why they now allow calls to other urgent services for priority vulnerable customers such as gas, water electric police and medical urgent but not emergency numbers the trouble is this doesn’t allow calls to hone help and life lines though they should!

  • oh_so_boatie
    Jessica Boatright (@oh_so_boatie) reported from Lincoln District, England

    Not a great start to Monday - @virginmedia is down, mobile hotspot not working, and as a freelancer who doesn't get paid when I don't work, losing much needed income while things are ££££ is very irritating 😞

  • SkyAlicry
    AlicrySky (@SkyAlicry) reported from Lincoln District, England

    @virginmedia It’s intermittent. Not off often enough to be called no service or you’d have to pay us back for the lack of service but not on long enough to be much use.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    Getting fed up with organisations using Covid as an excuse for poor customer response #virginmedia

  • EdwardCroft19
    Edward Croft (@EdwardCroft19) reported from Lincoln District, England

    @virginmedia I’ve attempted to speak with your team and somehow never get through to anyone, just an automated service telling me to wait to be connected. Hence resorting to tweeting.

  • mickyrichards27
    Micky Richards (@mickyrichards27) reported from Lincoln District, England

    @virginmedia Yes. I never seem to get anywhere with that. That's why I called.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Still here waiting for the restoration of the internet service I pay you to provide.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia @Sonos I don't want meaningless "Sorry for the poor service" what I want is it to be fixed, and fixed permanently, and to be supplied with what I am paying for, which is a stable 200Mbs service.

  • AdamSButler65
    Adam Butler (@AdamSButler65) reported from Southrey, England

    @MichaelLCrick @TomaszPalmer @RogerMi17980111 @virginmedia And the reality is (sadly) that when someone in your position posts stuff like this, it does carry much more clout than the average person who is being let down by these big companies. Power to you Michael.

  • HannGrenade__
    Hannah Stevenson (@HannGrenade__) reported from Lincoln District, England

    sky can't guarantee us at least 40gb of Internet we will be released from our contract. We no longer want this awful Internet and would very much like to go back to @virginmedia

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    Any update to the Digital Landline faults in #Lincoln @virginmedia. I’m told the cancellation my services for the 1st April has been cancelled why is this? Why are 150 trying to upsell me @VMO2News products when your core products don’t work! +3wks without a landline @Ofcom help

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Issues in Lincoln

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia not happy #VirginMedia landline forcibly converted to digital line after “fault” broadband outage 1am this morning sets off lifeline phone line warning. The point of having a big red emergency button is when there’s an emergency you press it and it calls for HELP!

  • loobilou
    heathermayfield (@loobilou) reported from Balderton, England

    Could a twitter friend give me the number to phone Virgin Media -the internet is down and Newark’s rubbishy 3 G never loads anything in my phone.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Because I wouldn't connect a laptop to an unknown (to me) website, through the router, where the could alledgely monitor connection speeds. When your engineer visited he had to escalate the issue to your network team. Because I had 1 downstream & 1 upstream not the 24 down and 4.

  • ceeo
    Ceefit (@ceeo) reported from Carlton on Trent, England

    @virginmedia Yes one minute its on then off the service for internet is very poor. It says we need an engineer !

  • jaynlaura
    Jay (@jaynlaura) reported from Lincoln District, England

    @virginmedia currently been sat hold for 20 mins trying to help my gran as your team have failed in their service for her. She is currently without working services and a 20 minute wait on the phone is not acceptable

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia @KazH50 Can you tell me what the issues are in Lincoln, speed down to 2Mbs ... Paying for 200Mbs

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia I have been offered the opportunity to complain, but as a customer of 20+ years I am aware complaints tend to get ignored. At its worst speed was down to 0.5Mega bits per second ... At its best (for 20 minutes or so) maybe 150Mega bits per second. Paying for 200Mbps .....

  • bellyncfc
    supanotts (@bellyncfc) reported from Carlton on Trent, England

    @virginmedia my broadband has been crap for 3 weeks now,had an engineer friday,says he's done what he can and to see how it is,in a nutshell its the same....shite sometimes 110 meg sometimes like now 15 meg(on 4g for this) im sick and tired now and would like to cancel my contrac

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CherylChau1029
    Cheryl Chau (@CherylChau1029) reported

    @VirginMedia Help! 🚨 24hr+ OUTAGE and billing error (£33.99 quote vs £78 email). Waited 2 hours on phone with no answer. Fix this or I will cancel under the 14-day cooling-off period. #VirginMedia #CustomerService

  • Omersaeela
    👾 (@Omersaeela) reported

    Hi @VirginMedia, my account has been locked and I’ve been trying to contact support for 2 days now with no response. Calls are not being answered at all. I urgently need help setting up my new WiFi device. This level of support is really disappointing. Have no option 👎

  • crispinlewis
    Chip Lewis (@crispinlewis) reported

    @Huxleypiguk @virginmedia Bob, I’ve had the same issue for the last 3 hours! Beyond a joke!! Any luck?

  • Liafreytre
    Tre (@Liafreytre) reported

    @AndrewW12290183 @virginmedia They never send them. Still have old crap of theirs from years ago.

  • rossmckinley
    Ross McKinley (@rossmckinley) reported

    Yet more shockingly poor service from @virginmedia. Long standing customer but have been trying for three months now to change my package and can’t because three times now I’ve been told I’ll be called and haven’t! Literally don’t care about their customers at all

  • junie1954
    June Tobin (@junie1954) reported

    @virginmedia customer service is awful. Cannot find an easy way to contact you. Please would someone resolve this issue for us.

  • kevin0403
    Kevin Burke (@kevin0403) reported

    @virginmedia can you tell me what your issue is? Over a week to try and speak to someone and no further forward, currently been in a queue for over 3hrs?

  • CaroleWinter
    Carole Winter (@CaroleWinter) reported

    @virginmedia can you answer my call please. Been holding for over an hour. Your website does not resolve my issue of rubbish broadband

  • samstephens_96
    Sam Stephens (@samstephens_96) reported

    @virginmedia please can you check your DMs? I have tried contacting your customer service on all other platforms with no avail

  • Omersaeela
    👾 (@Omersaeela) reported

    Hey @virginmedia Its been 2 days my account is locked and not getting any response from support after calling them for hours how can i cancel my services and get new wifi ?