Virgin Media Outage Report in Lincoln, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Lincoln come from postal codes LN2, LN6 and LN1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent and Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent |
Internet | |
| Lincoln |
TV | |
| Lincoln |
Internet | |
| Lincoln |
Wi-fi | |
| Lincoln |
Wi-fi | |
| Newark on Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I have been offered the opportunity to complain, but as a customer of 20+ years I am aware complaints tend to get ignored. At its worst speed was down to 0.5Mega bits per second ... At its best (for 20 minutes or so) maybe 150Mega bits per second. Paying for 200Mbps .....
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I have that already, and the issue exists in the middle floor, which is why I want to get a booster for that floor, and also enable my laptop to plugged in on that floor, in the office that I have
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Amy
(@amyxpxx) reported
from
Lincoln District, England
@virginmedia I would like to cancel my contract it’s finished September 11th
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia being shifted from technician to technician to technician.....no resolution ...on the phone for nearly an hour
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Ok Virginmedia, the WiFi extender for which paying for (installed on 27th May 2020) has ceased working, this may or may not be as a result of the issues from the weekend or not, but before the issues started, it worked, afterwards it didn't. How do I get it replaced?
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
Getting fed up with organisations using Covid as an excuse for poor customer response #virginmedia
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Issues in Lincoln
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supanotts
(@bellyncfc) reported
from
Carlton on Trent, England
@virginmedia can someone help me pls,I'm sick off trying to get help for over a week about my broadband
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supanotts
(@bellyncfc) reported
from
Carlton on Trent, England
@virginmedia I have now tried a laptop on wired and that varies from 110 meg down to 30meg..i really need a engineer to sort this! I have done all your resents,power downs x 3.i have been promised call backs which never came,I'm sick to death of being fobbed off tbh I need out this contract !
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Because I wouldn't connect a laptop to an unknown (to me) website, through the router, where the could alledgely monitor connection speeds. When your engineer visited he had to escalate the issue to your network team. Because I had 1 downstream & 1 upstream not the 24 down and 4.
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chris whitney
(@chris_litcons) reported
from
Lincoln District, England
@virginmedia No one has replied to the text. Spent hours on it ourselves and Googled the problem. Virgin media were no help at all.
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supanotts
(@bellyncfc) reported
from
Carlton on Trent, England
@virginmedia my broadband has been crap for 3 weeks now,had an engineer friday,says he's done what he can and to see how it is,in a nutshell its the same....shite sometimes 110 meg sometimes like now 15 meg(on 4g for this) im sick and tired now and would like to cancel my contrac
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Amy
(@amyxpxx) reported
from
Lincoln District, England
@virginmedia hi, I would like to cancel my contract it will be ending September.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia It took until 18:30 for your engineer to call me. Even now the service keeps dropping out ....I hope your techs onto the problem
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Imp & Angel
(@ImpAngel1) reported
from
North Hykeham, England
Extremely frustrated and disappointed at the very poor service we're receiving from @vmbusiness as we bring five new phone contracts over from EE. No reply to emails, no returned tel calls. #unacceptable
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Major problems in Lincoln .... BT turned service off to green box!
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Still here waiting for the restoration of the internet service I pay you to provide.
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David A Slack
(@cannabicyclol) reported
from
Carlton on Trent, England
First class service from @virginmedia DVR box had ‘green screen of death’. Reported Wednesday, new upgraded V6 box arrived Thursday. Installed and working! Well done @virginmedia
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia @dev101 Your on-call Network support, who had to wait 18 hours to be sent the ticket, and then he had to endure 4 hours on the phone to India. 2 other households in area also affected. Offer of compensation £0 (issue occurred 15:30 17/9, finally rectified 18:30 19/9).
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia @KazH50 Can you tell me what the issues are in Lincoln, speed down to 2Mbs ... Paying for 200Mbs
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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KingLear
(@Followe67362989) reported
@sleepless_leon @VirginMediaIE @virginmedia I have no doubt that Suzanne is doing her best with the info she has. Unfortunately she is the frontline customer contact and the only person we can deal with.
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Justine
(@justinewat12) reported
@virginmedia Yes i have checked… could be down until 4pm.. will you be paying me a days lost work?
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Nicola Davidson
(@NicolaD21295051) reported
@virginmedia How you deal with issues / complaints is what a company is judged on and you’ve failed. The fact you have to send lots of boosters out ( as told by your cos agent) shows your service is either inferior or a money making scheme for the boosters to increase the monthly charge
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ClareLouiseSimmonds
(@Clare_Simmonds) reported
@virginmedia It is, however I’ve still not been compensated for the outage (like I thought). “Automatic” compensation supposedly🙄
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Paul B | Reform democratic system of UK
(@Paul_Briley) reported
@virginmedia Several times. But this morning I have now been able to get the information. Oh, and the internet is back up and running. You clearly need to add extra juice to your help pages when your broadband service breaks.
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Neelam Patel
(@neelampatel80) reported
@Gem_Dx @virginmedia @NetflixUK It’s a complete joke. I have been told I would get a cheque I have this on email. Yet every agent I speak too claims I am lying and yet no one wants to see the email. I have been in this horrible situation since July to no resolve. I am still waiting for returns envelope too
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Darren
(@druled) reported
@virginmedia I am still left with shocking speeds after everything we did yesterday. Bouncing between 10 and 30Mb down and under 1Mb up. I’ve checked all cabling, set hub back from modem mode, to router, and back again. All that did was stabilise the bouncing, the speed is still much slower.
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Unknown
(@Unknown44057350) reported
@virginmedia @virginmedia have you got an update on this issue as it’s still not been updated yet thanks
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chloe bailey
(@chloelizbailey) reported
@virginmedia The complaint website isn’t working
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Jackie Patel
(@jackiep72394188) reported
@virginmedia I have called up twice in the last 2 months to ask for a new power cable for my virgin box. First you sent a new remote control and I haven’t had anything after the last call. Was on the phone for half an hour each time. Please help.