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Virgin Media outages and service status in Lincoln, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Lincoln, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lincoln, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lincoln, England

The most recent Virgin Media outage reports came from the following cities: North Hykeham, Newark on Trent, and Lincoln.

CityProblem TypeReport Time
Newark on Trent Internet 2 months ago
Lincoln TV 2 months ago
Lincoln Internet 2 months ago
Lincoln Wi-fi 2 months ago
Lincoln Wi-fi 2 months ago
Newark on Trent Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lincoln, England

Latest outage, problems and issue reports in Lincoln and nearby locations:

  • CoddNicholas
    nick c (@CoddNicholas) reported from Lincoln District, England

    @virginmedia help no phone service in Lincoln can’t phone you off mobile or home phone tried on line site no help at all

  • louisemirwitch
    Louise Mirwitch (@louisemirwitch) reported from Lincoln District, England

    @virginmedia Please let me know what I should press to get through to support. The options are totally garbled

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.

  • Davith03257086
    Davith (@Davith03257086) reported from Lincoln District, England

    @virginmedia Fastest broadband provider my arse. Tour broadband is ****. I pay for 100mbps and barley get a tenth of that. So stop your lying

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia not happy #VirginMedia landline forcibly converted to digital line after “fault” broadband outage 1am this morning sets off lifeline phone line warning. The point of having a big red emergency button is when there’s an emergency you press it and it calls for HELP!

  • barmouth9
    Mark Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐏 (@barmouth9) reported from Carlton on Trent, England

    @virginmedia Thanks ,yes I’ve had several updates on completion of work pre Xmas it was 6pm most days . Since then it was 3:30 yesterday , definitely today , and one of your highly trained customer agents advises me it will be 3:30 tomorrow ,unless of course you know something ?

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia I have not made any changes, and I have a Hub 3, and a pair of 5 year old TiVo boxes, one of which is having problems playing back things that have been recorded. But as I don't want waste an hour if my time in a queue, I shall just look forward to the end of the contract ....

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Nice to see that you "Customer Services" are maintaining their historic levels of poor service. My contract comes to an end on the 19th of this month, I am wondering why I want stay with you. .... You were near bottom Uswitches recommended list

  • spice2001
    Tom Spice (@spice2001) reported from Carlton on Trent, England

    @jack108986 @virginmedia Seems lots of people are having the same problem. I’d go on channel 100 and hope by the time McGregor is on they’d fixed the issue.

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    A recorded voice saying sorry only calls to an emergency number are allowed is not much help of your lying on the floor only able to press your emergency lanyard! @virginmedia urgent training is required to ensure people aren’t left in this situation. #unacceptable #LivesAtRisk

  • obendorf
    Simon Obendorf (@obendorf) reported from Lincoln District, England

    @virginmedia No. Trying to upgrade to a faster broadband-only plan. Chat can’t do it because cancelling the landline I don’t use is heretical. Fastest broadband speeds require me to take a SIM I don’t want or need. Online tries to push a TV service. No one listens. Customer fumes.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Is it an instructional twitch of all customer service officers, to say "I am sorry ....", wouldn't it be better if your organisation actually did something about it? So it becomes the exception and is not the norm?

  • lexyfj_
    Lexy F-J 🦊 (@lexyfj_) reported from Lincoln District, England

    @virginmedia hello, I'm having an issue signing into my online account, I've tried resetting my password and have entered the correct information multiple times, it says that the site doesn't recognise my account/password. Can you please advise?

  • barmouth9
    Mark Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐏 (@barmouth9) reported from Carlton on Trent, England

    @virginmedia hi been a new customer since 9/12 still not connected due to an outage is this a record ?

  • djn2911
    Obi-Dan (@djn2911) reported from Carlton on Trent, England

    My @virginmedia wifi does not reach my bedroom and they are not selling anymore of their new mesh network pods so i am thinking of leaving them. Any recommendations for good wifi providers?

  • Davith03257086
    Davith (@Davith03257086) reported from Lincoln District, England

    @virginmedia Can you please tell me why your broadband is so rubbish it can't even support me streaming a game of the PlayStation network?. It happens every day all day. Sort it out

  • lexyfj_
    Lexy F-J 🦊 (@lexyfj_) reported from Lincoln District, England

    @virginmedia Thanks for the reply. I've only got one account with you and have used the same email - I have been receiving emails about my bills & offers etc but can't sign in online.

  • dheight1990
    Daniel height (@dheight1990) reported from Cherry Willingham, England

    @virginmedia any chance you can come fix my broadband sooner than monday? Upgraded to your new hub 5.0 only for it to fail 5 days later ? I pay good money for this service for which im not receiving ? Not really acceptable

  • Tim_Arnold1977
    Tim (@Tim_Arnold1977) reported from Carlton on Trent, England

    @virginmedia Yes. It's odd, it's like I've still got some service but it comes up 'no internet connection' when I go to Google etc.

  • barmouth9
    Mark Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐏 (@barmouth9) reported from Carlton on Trent, England

    @virginmedia Thanks for the steer to your Indian call centre ,they very helpfully tell me to remain patient until the outage is resolved unfortunately they couldn’t tell me if 21 days and counting is a record maybe you have other forms of enlightenment.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tvlvt_
    TVL (@tvlvt_) reported

    How the hell am I going to keep the kids entertained whilst I work when we have no Internet. @virginmedia - help!!

  • Onlymehi
    only me (@Onlymehi) reported

    @virginmedia spoke to customer services who transferring me to technical team after failed attempts to fix tv box remotely. Been on hold now 20 minutes waiting for someone to answer. Call in total just under one hour

  • Hishaminho_
    Hisham (@Hishaminho_) reported

    @usman2lost Don’t even ask bro virgin media are just the worst

  • tvlvt_
    TVL (@tvlvt_) reported

    @virginmedia is there a known outage for the B64 cradley heath postal code? I have ran the test on your app and it tells me there is a network error but on the main page it says no known errors!

  • KatrinaMCollier
    Katrina Collier (She/Her) 🇦🇺🇬🇧 (@KatrinaMCollier) reported

    @virginmedia Worst comes to worst... my TV is on @SkyUK, thankfully!

  • sregan61
    Shaun Regan (@sregan61) reported

    @virginmedia We need to start talking about compensation for a service not provided.

  • markiespice
    Markie (@markiespice) reported

    @virginmedia is it normal policy to default a customer without advising them (in writing) of this prior to defaulting them (especially with a credit agency) or giving them an opportunity to rectify issue before going to collections? Or do you enjoy ruining peoples lives?

  • sirbiro
    Biro (@sirbiro) reported

    @virginmedia seriously, what on earth is happening with your broadband?! After over 24h outage on Thursday to Friday now there's another outage with resolution time tonight. Seriously, I'm in Brighton city centre, how is your service this bad. How am I supposed to work like this?

  • rmhaslam
    Rod Haslam (@rmhaslam) reported

    @virginmedia having been a customer of VM and even NYNEX, never had a problem until resent drops in Mbs. Told VM would send new 4th Router in an effort to resolve but still not received the router. Only get 14mbs in the bedroom of my bungalow yet told everything’s ok

  • HannahM36893228
    Hannah Mayo (@HannahM36893228) reported

    @virginmedia Hi, my internet is painfully slow and keeps cutting out. I work from home and can’t get anything done. Please can someone help me 😖