Virgin Media Outage Report in Lincoln, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent and Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent |
Internet | |
| Newark on Trent |
Internet | |
| Newark on Trent |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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🔱ayne
(@castiger14) reported
from
Lincoln District, England
So @virginmedia are doing a discounted deal plus £100 credit for ex service people who have the DDS card , very good of them if they didn’t tell me that it can only be done online!! So if you’ve served your country and decide to call them on the phone , tough! @discounts_mod
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Ben Dentith
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia Hi, as mentioned I have already tried these steps and I still do not have any internet access. Everything was ok until there appeared to be work being done on the box on our street last night. Been v poor and now not working ever since.
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia The issue hasn’t been resolved yet but they’re attempting to, I have to wait and see what it’s going to be like over the next couple of days
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.
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Sophie
(@Soph115) reported
from
Bracebridge Heath, England
@virginmedia We took the new deal online which included a television for being a new customer. Therefore, we got a second box fitted & 4 months later, still NO TV. For the first month, the box didn’t work properly & we were promised a discount of our monthly bill & that didn’t happen either.
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David A Slack
(@cannabicyclol) reported
from
Carlton on Trent, England
Why @virginmedia does your service status say broadband in NG5 is fine when it clearly is not (again!) - as confirmed by your offshore support team.
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Ben Dentith
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia broadband seems to be down in NG4, Nottingham.
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Ben Dentith
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia The only solution you provide is to miss precisely what I pay you for, so you can get it fixed in time for me to watch in the main, what I don’t want to watch. You have no solutions beyond telling your customers to suck it up whilst you hoard extortionate subscription fees.
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🌜 B E K A 🌛
(@itsbeka91) reported
from
Boultham, England
@virginmedia Internet is ******* shocking. Every week we have connection issues and never any refunds for payment. Absolute joke. Will be swiftly looking for a new provider
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Ken Oliver
(@kenozz1) reported
from
Reepham, England
@andrew_maxfield @virginmedia They are truly awful everywhere you look for help they fob you off trying to end your contract is just impossible Beware
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Chris North
(@1_NewarkOutlaw) reported
from
Balderton, England
25% off my Virgin media bill... I think they keep you on hold & pass you around hoping you will hang up... #GoodMorning
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joanne clinton
(@jojoclinton) reported
from
Lincoln District, England
@virginmedia Your missing the point-I’m no longer a customer I want my emails back and account closed. Cyber Crime are involved and this is ridiculous #shameonyou @virginmedia @BBCWatchdog #blackmail
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Hannah Stevenson
(@HannGrenade__) reported
from
Lincoln District, England
Disgusting service from @virginmedia, moved home and told package would stay the same, now been slapped with a bill for TRIPLE what we pay!!! After 20 minutes of the phone the customers services lady cannot explain where all the charges come from!! DISPICABLE!!!
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Ben Dentith 🔰
(@BenDentith0690) reported
from
Carlton on Trent, England
@bucklandmatthew @virginmedia It’s really poor, I feel like you just spend most of your time going around in circles with them. Status page will say no issue, troubleshoot page says issue and to turn everything off. You do so and it still doesn’t work and you get the same message from the TS again.
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Hannah Stevenson
(@HannGrenade__) reported
from
Lincoln District, England
@virginmedia get on the call, he went silent again and then suddenly started discussing the issue again. Terrible staff!!!! Your audits clearly aren't working.
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Ben Dentith 🔰
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia Given that I can access the internet through the TiVo box I’d think the wired connection is ok. This is happening frequently now and there is never an issue shown on the status page but is often an issue when I run the troubleshoot. I’m increasingly fed up with the service.
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Richard Fox
(@richardfox92) reported
from
Carlton on Trent, England
@virginmedia so still waiting for my return call about escalating a billing dispute, that was started Tuesday. Very poor service once again, and to be told in the call you can send an engineer to see if its crossed wires at a one off charge of £90 that's taking the ****.
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Ñøřţß🏳️🌈🇪🇺🧜♂️🧜♀️🔶️
(@NorThor78) reported
from
Lincoln District, England
Just spent £4.99 on virgin movies to watch All Is True (Shakespeare film) and it was the biggest waste of money ever. Also, the whole film played without a hitch on @virginmedia, yet a half hour show I tried to watch on @NetflixUK stopped 4 times cos a signal 'wasn't found...'🤔
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Hannah Stevenson
(@HannGrenade__) reported
from
Lincoln District, England
Terrible service from @virginmedia, was told Internet would be on by 9am today, activated line, nothing happened, customer services made me jump through hoops and had the most disgusting attitude, then been palmed off with the old "it's been reset, give it an hour". Disgraceful.
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia It’s an issue with the broadband, kept getting passed back and forth between departments until eventually one of the colleagues dropped the call. I managed to get a manager on the phone in the end but it took way too long for what the problem actually was.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Garbushian
(@husofgarbushian) reported
@virginmedia i absolutely checked for issues and there is an issue in our post code since sunday that i keep being told is being fixed by an engineer who always seems to know what the problem is and is always on the way - but somehow 3x days have passed and the engineer has not fixed the prob
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holly
(@hgear_) reported
@virginmedia another 45 minute phone call and still no confirmation whether I have cancelled my account or not, first contact to do this was 30.04.22! I’ve been charged £108 since for a service I no longer use!
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JAY
(@jay28453803) reported
@virginmedia After I confirmed I don’t want another package I was told they cannot help me by text and I need to wait to be put through to a different agent. Then they’d roped replying. Seriously am I n allowed to leave. This must be illegal surely!!!
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Darren Draper
(@ashesmod) reported
@virginmedia why do you fail to collect my return equipment... charge me a £65 bill for you failing to collect it, postpone the next agreed collection, send out a refund by cheque to old address, then will take 30-40 days needed to send out a new one
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Lokendra Thakor
(@LokendraThakor) reported
@virginmedia So what should I do now? You got to appreciate I am without internet and for someone who works from home it is very difficult. I need a solution mate. Can you ask the team to update me with next steps asap.
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Phil Harrison
(@PJH_two) reported
@virginmedia trying to get hold of you for two days now. Your customer service is a disgrace. When can I speak to someone
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Daniel Herrmann
(@herrmann14) reported
@virginmedia You keep overcharging me £15 every other month! It’s not good enough! How can I make a complaint?! Really not good enough with money being tight! 🤬😡
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Kevin Kane 🇺🇦🏳️🌈
(@kevin2kane) reported
@virginmedia Sharing that you are crap with other people who already know isn’t going to help one bit. All I need is someone to work out why my internet isn’t working and get it sorted. Is that too much to ask???
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Kirsteen McNish
(@kirsteenmcnish) reported
@virginmedia Haha, Guess what? The whole street has done! After being left on hold for 45 minutes they tell me again today its “another local area outage, we understand your frustration but we are working on it” and sorry but you won’t have internet yet again no service until 1.50am. So…
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SWKRO
(@KRO1975) reported
@virginmedia Fairs fair the problem is resolved and the agent was also able to assist with the primary problem by getting appropriate authorisation for a non standard resolution.