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Virgin Media outages and service status in Lincoln, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Lincoln, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Sep 5, 6:26 PM GMT+1.
  • 38% Internet (38%)
  • 25% E-mail (25%)
  • 13% Wi-fi (13%)
  • 13% TV (13%)
  • 13% Phone (13%)

The latest reports from users having issues in Lincoln come from postal codes LN6 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lincoln, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lincoln, England

The most recent Virgin Media outage reports came from the following cities: Lincoln, and Newark on Trent.

CityProblem TypeReport Time
Lincoln TV 5 days ago
Lincoln E-mail 5 days ago
Newark on Trent Phone 14 days ago

Community Discussion

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Virgin Media Issues Reports Near Lincoln, England

Latest outage, problems and issue reports in Lincoln and nearby locations:

  • EmcdNotts
    Erin McDaid (@EmcdNotts) reported from Carlton on Trent, England

    @virginmedia Going round in circles using 'support' options listed on App. Our broadband has been intermittent since yesterday afternoon. Restarted hub 3 times. Test still showing intermittent fault. Why do you make it so difficult to contact someone to check it's being sorted?

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia I have not made any changes, and I have a Hub 3, and a pair of 5 year old TiVo boxes, one of which is having problems playing back things that have been recorded. But as I don't want waste an hour if my time in a queue, I shall just look forward to the end of the contract ....

  • mickyrichards27
    Micky Richards (@mickyrichards27) reported from Lincoln District, England

    @virginmedia I've had it with your Internet. WiFi is atrocious. Disconnected and stored away. Getting sky tomorrow. Can't cancel virgin as in contract. Even had a new router...

  • BenDentith0690
    Ben Dentith 🔰 (@BenDentith0690) reported from Carlton on Trent, England

    Fault v210 on my TiVo box @virginmedia. All on demand services are down in NG4.

  • ceeo
    Ceefit (@ceeo) reported from Carlton on Trent, England

    @virginmedia Yes one minute its on then off the service for internet is very poor. It says we need an engineer !

  • cannabicyclol
    David A Slack (@cannabicyclol) reported from Carlton on Trent, England

    First class service from @virginmedia DVR box had ‘green screen of death’. Reported Wednesday, new upgraded V6 box arrived Thursday. Installed and working! Well done @virginmedia

  • RichardFarrell8
    Richard Farrell (@RichardFarrell8) reported from Carlton on Trent, England

    Looking for advice. Trying to cancel @virginmedia as they keep saying I owe them £168 but they should have credited me £70 but they have debited me instead. Made several calls over the past weeks to no joy. Logged a formal complaint to no avail. Advice is much appreciated 🤯

  • GiddyG
    John Gidman (@GiddyG) reported from Bracebridge Heath, England

    @virginmedia My router is on, *********** light is showing, but no devices in my house can connect to the Internet. I rebooted the router, and still no Internet. Post code is LN4. Please advise re any local or national issues and next steps. Needs fixing ASAP.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia @dev101 Your on-call Network support, who had to wait 18 hours to be sent the ticket, and then he had to endure 4 hours on the phone to India. 2 other households in area also affected. Offer of compensation £0 (issue occurred 15:30 17/9, finally rectified 18:30 19/9).

  • chrisekins01
    Chris Ekins (@chrisekins01) reported from Lincoln District, England

    I will not be ordering a movie from @virginmedia store ever again. Ordered a movie and never received the dvd. Every time I try to talk to someone about it I get different excuses why I haven’t received the dvd. #badcustomerservice #virginmedia

  • souljacker1974
    JAY/NFFC (@souljacker1974) reported from Lincoln District, England

    @virginmedia I’m sick of paying for WiFi that dose not work #crap

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia So what your saying is your doing the minimum required by the regulator, and failing your vulnerable customers. As previously stated VM will be mentioned in courts when people are pressing their emergency assist numbers and get a VM message saying their call can’t be connected!

  • Hannie02Allen
    Hannah Allen (@Hannie02Allen) reported from Lincoln District, England

    Wow 😮 so trying to sort out my @virginmedia account due to pad day date has changed and I get the phone put down on me I was angry before the call started as @virginmedia wont listen to us now I’m pissed. #sortyourselvesoutvirginmedia #poorcustomerservice #hangupkings

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Ok Virginmedia, the WiFi extender for which paying for (installed on 27th May 2020) has ceased working, this may or may not be as a result of the issues from the weekend or not, but before the issues started, it worked, afterwards it didn't. How do I get it replaced?

  • dheight1990
    Daniel height (@dheight1990) reported from Cherry Willingham, England

    @virginmedia any chance you can come fix my broadband sooner than monday? Upgraded to your new hub 5.0 only for it to fail 5 days later ? I pay good money for this service for which im not receiving ? Not really acceptable

  • lexyfj_
    Lexy F-J 🦊 (@lexyfj_) reported from Lincoln District, England

    @virginmedia hello, I'm having an issue signing into my online account, I've tried resetting my password and have entered the correct information multiple times, it says that the site doesn't recognise my account/password. Can you please advise?

  • chris_litcons
    chris whitney (@chris_litcons) reported from Lincoln District, England

    @virginmedia Waited 30 minutes on hold and then you cut me off before I could speak. None of your options work to get my internet problem sorted.

  • Funkygibbi
    George Gibbins (@Funkygibbi) reported from Lincoln District, England

    Changing ISP to Virginmedia; the stress & hours of my life lost, trying to resolve issues trying to register an account, & porting home phone number WOW! I'm informed their systems are unique, this = hassle. #virginmedia #consumers #shoponline

  • SkyAlicry
    AlicrySky (@SkyAlicry) reported from Lincoln District, England

    I think I’m done with the bullshit from @virginmedia I can’t take another day of having to reboot or reconnect just to get online on my own home only to have them **** the entire thing with a firmware update. My old dial up was faster than the service we receive.

  • lightpro
    Paul Saxby (@lightpro) reported from Balderton, England

    @virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • leeharding1980
    Lord Lee Harding (@leeharding1980) reported

    @virginmedia Hello.... The Sky Sports News channel on the Sky Sports app is lagging and the audio keeps cutting out... I've contacted Sky, they told me to contact you as the account is a Virgin Media... Can you help?

  • s4m1rk23
    SK (@s4m1rk23) reported

    @james_bull8 DM me my brother works for Virgin media - he’ll put your whole package down guaranteed (internet + TV Package). Your getting scammed 😭😭

  • andybearz
    dEBT shredder (@andybearz) reported

    @robert_grieve @virginmedia Yup Terrible customer service Seems to be once they have you signed up they no longer give a ****

  • StevenAdams2
    Steven Adams (@StevenAdams2) reported

    @virginmedia hi can I say that Callum your engineer in Peterborough was a great help We had been without TV for a week spent hours on the phone trying to sort it out. He visited and within an hour it was all working again

  • MizzCQ
    Crystal Q (@MizzCQ) reported

    @virginmedia LION S1, E4 appears to be @NatGeo LION S1, E1. Can you please fix this.

  • Borgle1
    M-O-O-N (@Borgle1) reported

    @caz_fizz @MelJanie @virginmedia Virgin are terrible now. Since the Welsh and North East staff were laid off. The overseas workers are untrained and promise the earth but deliver nothing and cause hours of phone calls for issues that could and should be solved in 3 minutes.

  • AlisonBaines4
    Alison Baines (@AlisonBaines4) reported

    @virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?

  • daviesa02
    Alex Davies (@daviesa02) reported

    @virginmedia an engineer visited over the weekend to install my broadband, but the external work wasn’t finished. CS booked another engineer for today, but they don’t need them anymore because the roadworks are is being completed today. £25 to cancel myself, can this be sorted?

  • sergiopani62
    sergio pani (@sergiopani62) reported

    @virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.

  • chewytheleftie
    Chris Tindall (@chewytheleftie) reported

    @alan_reddish @sibelian62 @virginmedia They are a terrible company for internet. Fortunately for us we have plenty of their direct rivals who we use instead now after they made it clear our custom was of no interest to them