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Virgin Media Outage Report in Lincoln, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Lincoln, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Lincoln, England

The most recent Virgin Media outage reports came from the following cities: North Hykeham, Newark on Trent, and Lincoln.

CityProblem TypeReport Time
Newark on Trent Internet 1 month ago
Lincoln TV 2 months ago
Lincoln Internet 2 months ago
Lincoln Wi-fi 2 months ago
Lincoln Wi-fi 2 months ago
Newark on Trent Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lincoln, England

Latest outage, problems and issue reports in Lincoln and nearby locations:

  • oh_so_boatie
    Jessica Boatright (@oh_so_boatie) reported from Lincoln District, England

    Not a great start to Monday - @virginmedia is down, mobile hotspot not working, and as a freelancer who doesn't get paid when I don't work, losing much needed income while things are ££££ is very irritating 😞

  • Matthew56242945
    Matthew Cooper (@Matthew56242945) reported from Carlton on Trent, England

    Virgin Media fixed the phone issue, a local fault, so I rang Royal Mail to get my money back. The phone went out again during the call. If I was a person with anxiety and depression issues this might be a major problem. Oh wait, I am a person.....

  • Davith03257086
    Davith (@Davith03257086) reported from Lincoln District, England

    @virginmedia any chance of you sorting out the broadband issue in and around Lincoln. It's been going on for a couple of hours

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia That’s not true that why they now allow calls to other urgent services for priority vulnerable customers such as gas, water electric police and medical urgent but not emergency numbers the trouble is this doesn’t allow calls to hone help and life lines though they should!

  • mickyrichards27
    Micky Richards (@mickyrichards27) reported from Lincoln District, England

    @virginmedia Yes. I never seem to get anywhere with that. That's why I called.

  • mickyrichards27
    Micky Richards (@mickyrichards27) reported from Lincoln District, England

    @virginmedia can someone DM me about a complaint.about moving home and not able to get services for a while even though I was told I could

  • my_minxy
    MyMinxy (@my_minxy) reported from Lincoln District, England

    @virginmedia Engineer came Friday, still no service on the phone for 10 hrs to 18 people Saturday, you closed my complaint with £10 credit that I never agreed to, yet still no service waiting for another engineer… my complaint IS NOT RESOLVED @virginmedia

  • mickyrichards27
    Micky Richards (@mickyrichards27) reported from Lincoln District, England

    @virginmedia I've had it with your Internet. WiFi is atrocious. Disconnected and stored away. Getting sky tomorrow. Can't cancel virgin as in contract. Even had a new router...

  • Jasoncarl79
    Jason (Kin3tic) (@Jasoncarl79) reported from South Muskham, England

    @virginmedia No it’s not fixed , come on get this sorted. Your broadband speed may be fast but it is so erratic and always at half speed or dropping in and out, today it’s been awful’

  • etheridg
    john etheridge (@etheridg) reported from Lincoln District, England

    @virginmedia,I'm John etheridge,I've rung you twice now,yesterday+today+you've cut me off,this is disgusting!not v.professional,not keen about yr firm anymore,customer service is crap,please cancel my broadband/,phone now+cancel coming to me on the 15th of this month!I'm annoyed

  • my_minxy
    MyMinxy (@my_minxy) reported from Lincoln District, England

    @virginmedia on the phone now for 3rd time as get cut off, no internet and NO HELP, it’s been over 24hrs now, I need the internet

  • EmcdNotts
    Erin McDaid (@EmcdNotts) reported from Carlton on Trent, England

    @virginmedia Going round in circles using 'support' options listed on App. Our broadband has been intermittent since yesterday afternoon. Restarted hub 3 times. Test still showing intermittent fault. Why do you make it so difficult to contact someone to check it's being sorted?

  • oh_so_boatie
    Jessica Boatright (@oh_so_boatie) reported from Lincoln District, England

    @virginmedia Yes, issues showing. I've had to go to a cafe to work - so now as well as lost hours of income I'm down bus fare and refreshments so that I can use the the WiFi.

  • RichardFarrell8
    Richard Farrell (@RichardFarrell8) reported from Carlton on Trent, England

    Looking for advice. Trying to cancel @virginmedia as they keep saying I owe them £168 but they should have credited me £70 but they have debited me instead. Made several calls over the past weeks to no joy. Logged a formal complaint to no avail. Advice is much appreciated 🤯

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia The only response is they have given up and will let me out of my contract early. Not a great response for a customer of well over 20 years

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia The biggest problem is you do t know how they work, installers don’t know how to check they work and more importantly no one seems to understand why they’re NEEDED! They will be why someone dies and Virgin WILL be named in the courts at a guilty party!

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia I’m still getting Mail saying it needs updating, but more importantly installers and CS need to ensure they’re installed correctly and why they’re needed. It’s not just for 999. 999 can take hours to attend Jane down the street can be here in minutes.

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia So what your saying is your doing the minimum required by the regulator, and failing your vulnerable customers. As previously stated VM will be mentioned in courts when people are pressing their emergency assist numbers and get a VM message saying their call can’t be connected!

  • EmcdNotts
    Erin McDaid (@EmcdNotts) reported from Carlton on Trent, England

    @virginmedia Thanks - will do if it persists but it would be so much easier to have live help or an email link rather than focusing on pushing the 'community' to help ourselves.

  • wilsmadein85
    Nathan Wilson (@wilsmadein85) reported from Boultham, England

    @virginmedia Every time i ring we get told to visit the website then the phone goes dead. And your still taking money for my dad's mobile! I'm amazed how incompetent your services are, do you get special training so you can be this crap?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Gina_Hen92
    Gina H (@Gina_Hen92) reported

    @virginmedia No there aren’t. What is the number and method so I can contact customer services / get an engineer out to solve this issue??

  • andycrayford
    Andy Crayford (@andycrayford) reported

    @virginmedia 2/2 seems that you dont care about current customers and want to get as much money from them as posible. Also i find the person on the phone who I talk to really rude and not very helpful

  • GripperTake68
    gripper (@GripperTake68) reported

    @virginmedia why can't anyone sort out a replacement tv box , absolutely garbage, will be cancelling

  • garygts85
    gary thompson (@garygts85) reported from Norwich, England

    Oh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband

  • 20Marymdonald
    Mary Donald (@20Marymdonald) reported

    Has anyone else noticed a distinct slowdown in Virgin Media’s WiFi speed since we were told that we were to be getting a ‘free upgrade?’ For a company specialising in communications, their customer service is impossible to access. It’s a costly service, consumers deserve better.

  • danielciornei
    DC (@danielciornei) reported

    @virginmedia No, and issue is no longer present.

  • IanBorrett
    ian (@IanBorrett) reported

    @virginmedia I finally have broadband, which I have been waiting for since moving in on 12 February. But according to both engineers (Stefan and Dave) who have worked on this issue today, it is only a quick fix and will remain susceptible to breaking down again until a solution is found.

  • AvieDelta
    Avie Delta (@AvieDelta) reported

    @doctorrs2h3 I'm having issues with them too. Not answering questions. I called them at 7.30am they said it would be sorted at 11am. Still no joy, and not giving a time that they expect it to be fixed #virginmedia @virginmedia

  • landlockeddown
    Landlockeddown (@landlockeddown) reported

    @virginmedia Come on Virgin, internet down all day in Ayrshire but apparently you are reporting it as sorted in the media. still down!

  • Erika_Muller123
    Erika Muller (@Erika_Muller123) reported

    @MartinSLewis £22.95/month with Vodafone. I found this over your website. Before that I paid almost double as much for a very similar service from Virgin Media.