Virgin Media outages and service status in Lincoln, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lincoln, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent, and Lincoln.
Community Discussion
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Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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John Gidman (@GiddyG) reported from Bracebridge Heath, England@virginmedia My router is on, *********** light is showing, but no devices in my house can connect to the Internet. I rebooted the router, and still no Internet. Post code is LN4. Please advise re any local or national issues and next steps. Needs fixing ASAP.
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia That’s not true that why they now allow calls to other urgent services for priority vulnerable customers such as gas, water electric police and medical urgent but not emergency numbers the trouble is this doesn’t allow calls to hone help and life lines though they should!
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Ceefit (@ceeo) reported from Carlton on Trent, England@virginmedia Yes one minute its on then off the service for internet is very poor. It says we need an engineer !
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Erin McDaid (@EmcdNotts) reported from Carlton on Trent, England@virginmedia Going round in circles using 'support' options listed on App. Our broadband has been intermittent since yesterday afternoon. Restarted hub 3 times. Test still showing intermittent fault. Why do you make it so difficult to contact someone to check it's being sorted?
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Jay (@jaynlaura) reported from Lincoln District, England@virginmedia currently been sat hold for 20 mins trying to help my gran as your team have failed in their service for her. She is currently without working services and a 20 minute wait on the phone is not acceptable
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Imp & Angel (@ImpAngel1) reported from North Hykeham, EnglandExtremely frustrated and disappointed at the very poor service we're receiving from @vmbusiness as we bring five new phone contracts over from EE. No reply to emails, no returned tel calls. #unacceptable
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia being shifted from technician to technician to technician.....no resolution ...on the phone for nearly an hour
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Ben Dentith 🔰 (@BenDentith0690) reported from Carlton on Trent, EnglandFault v210 on my TiVo box @virginmedia. All on demand services are down in NG4.
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supanotts (@bellyncfc) reported from Carlton on Trent, England@virginmedia I have now tried a laptop on wired and that varies from 110 meg down to 30meg..i really need a engineer to sort this! I have done all your resents,power downs x 3.i have been promised call backs which never came,I'm sick to death of being fobbed off tbh I need out this contract !
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia I’ve given up. You’ve failed yet again to provide what I we needed. I’m not surprised. Virgin Media is fast becoming synonymous with this lack of service. I do NOT recommend you to friends and family.
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Richard Fox (@richardfox92) reported from Carlton on Trent, England@virginmedia what's happened to our tv service no programs and can't even open your web 🤬🤬
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia I have not made any changes, and I have a Hub 3, and a pair of 5 year old TiVo boxes, one of which is having problems playing back things that have been recorded. But as I don't want waste an hour if my time in a queue, I shall just look forward to the end of the contract ....
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Richard Adams (@Pogit) reported from Lincoln District, EnglandA recorded voice saying sorry only calls to an emergency number are allowed is not much help of your lying on the floor only able to press your emergency lanyard! @virginmedia urgent training is required to ensure people aren’t left in this situation. #unacceptable #LivesAtRisk
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Richard Adams (@Pogit) reported from Lincoln District, England@O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.
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James Alexander Kirby (@JamesAlexKirby) reported from Skellingthorpe, England@AndyPearson68 @helgy2 @NEZZY80 @virginmedia @SkyUK @btsportfootball going tomorrow. £22 a month and only had for the @premierleague Got to pay £64 for to cancel contract early. Bastards.
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Amy (@amyxpxx) reported from Lincoln District, England@virginmedia hi, I would like to cancel my contract it will be ending September.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia @KazH50 Can you tell me what the issues are in Lincoln, speed down to 2Mbs ... Paying for 200Mbs
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Matt Benson (@MattBenson1) reported from Lincoln District, England@virginmedia Hi - nope. Thats the issue, no response on the text service and the call centre just gets into a loop and I can’t book anyone. Help!
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia I didn’t know I could use the forums to terminate my contract.
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MyMinxy (@my_minxy) reported from Lincoln District, England@virginmedia Engineer came Friday, still no service on the phone for 10 hrs to 18 people Saturday, you closed my complaint with £10 credit that I never agreed to, yet still no service waiting for another engineer… my complaint IS NOT RESOLVED @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy (@andyosb) reported@Ofcom @virginmedia did exactly the same thing to me back in 2019! It was - and still is - the worst customer service experience of my life (and I'm now 65). I was just so relieved to escape them eventually. They're utter scum. Do yourself a favour & don't go anywhere near this company
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Keith A Pearson (@keithapearson) reported@MartinSLewis By far the worst company I've had the misfortune of dealing with in recent years. If Ofcom truly had any teeth, it'd ban Virgin Media from operating in our telecoms sector. A truly dreadful company.
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Adrian Kesby (@kesbyac) reported@O2 I just want to change tariff to 10GB plan. I’m with Virgin Media so that becomes 20GB which is perfectly adequate. Sim Onlys are circa £15 which is fine but was told in store that I can’t port my number on the same network!
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Slimfit (@iSlimfit) reportedWhat’s it with UK 🇬🇧 Neobanks launching Mobile network business? Revolut Mobile: runs on the Vodafone network. Now Monzo Mobile is launching too and will run on the Virgin Media O2 network.
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Liam (@kestrel89B) reported@BBCNews @virginmedia make it so difficult to actually speak with a human. They love a #bot chat. Always upping the #contract and never actually have a valid reason. #virginmedia
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Amii not Amy 🇬🇾 🏴 (@AmiiEvlynB) reportedDear @virginmedia why is my broadband keep dropping out today!! I get it’s hot but I can’t hand hot and bored!!! HELP!!!
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Lyn Prodger (she/her) (@Prodgey) reported@virginmedia I’ve just sent you yet another DM. Same one I’ve sent countless times with no resolution or response.
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Mehrdad Yousefi (@MY21_Oracle) reportedOfcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the UK telecoms group had likely mishandled millions of customer calls.
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Tesco Mobile (@tescomobile) reported@Laraisthecroft1 @virginmedia Hi Lara, I am so sorry to hear you have been having issues with your signal. Is this in all areas? - Zoie
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Disco Dave (@DiscooDave1969) reported@BBCNews @virginmedia I am disappointed the fine is not higher. Let this be a warning to anyone thinking of moving to them. They will offer a great 12 month deal and then double the price in year 2 and making it extremely possible to cancel.