Virgin Media Outage Report in Lincoln, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Lincoln come from postal codes LN2 and LN5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (17%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (3%)
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: Lincoln and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
Internet | |
| Newark on Trent |
||
| Lincoln |
||
| Lincoln |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
-
Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia I’m still getting Mail saying it needs updating, but more importantly installers and CS need to ensure they’re installed correctly and why they’re needed. It’s not just for 999. 999 can take hours to attend Jane down the street can be here in minutes.
-
Jessica Boatright
(@oh_so_boatie) reported
from
Lincoln District, England
Not a great start to Monday - @virginmedia is down, mobile hotspot not working, and as a freelancer who doesn't get paid when I don't work, losing much needed income while things are ££££ is very irritating 😞
-
Davith
(@Davith03257086) reported
from
Lincoln District, England
@virginmedia any chance of you sorting out the broadband issue in and around Lincoln. It's been going on for a couple of hours
-
Micky Richards
(@mickyrichards27) reported
from
Lincoln District, England
@virginmedia I need to talk to a human... my WiFi is s**t Tried customer services all I get is automated push 1 if yes etc etc
-
Richard Farrell
(@RichardFarrell8) reported
from
Carlton on Trent, England
Looking for advice. Trying to cancel @virginmedia as they keep saying I owe them £168 but they should have credited me £70 but they have debited me instead. Made several calls over the past weeks to no joy. Logged a formal complaint to no avail. Advice is much appreciated 🤯
-
Micky Richards
(@mickyrichards27) reported
from
Lincoln District, England
@virginmedia Yes. I never seem to get anywhere with that. That's why I called.
-
MyMinxy
(@my_minxy) reported
from
Lincoln District, England
@virginmedia Engineer came Friday, still no service on the phone for 10 hrs to 18 people Saturday, you closed my complaint with £10 credit that I never agreed to, yet still no service waiting for another engineer… my complaint IS NOT RESOLVED @virginmedia
-
Nathan Wilson
(@wilsmadein85) reported
from
Boultham, England
@virginmedia Every time i ring we get told to visit the website then the phone goes dead. And your still taking money for my dad's mobile! I'm amazed how incompetent your services are, do you get special training so you can be this crap?
-
john etheridge
(@etheridg) reported
from
Lincoln District, England
@virginmedia,I'm John etheridge,I've rung you twice now,yesterday+today+you've cut me off,this is disgusting!not v.professional,not keen about yr firm anymore,customer service is crap,please cancel my broadband/,phone now+cancel coming to me on the 15th of this month!I'm annoyed
-
Micky Richards
(@mickyrichards27) reported
from
Lincoln District, England
@virginmedia I've had it with your Internet. WiFi is atrocious. Disconnected and stored away. Getting sky tomorrow. Can't cancel virgin as in contract. Even had a new router...
-
Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia The biggest problem is you do t know how they work, installers don’t know how to check they work and more importantly no one seems to understand why they’re NEEDED! They will be why someone dies and Virgin WILL be named in the courts at a guilty party!
-
Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia The only response is they have given up and will let me out of my contract early. Not a great response for a customer of well over 20 years
-
Matthew Cooper
(@Matthew56242945) reported
from
Carlton on Trent, England
Virgin Media fixed the phone issue, a local fault, so I rang Royal Mail to get my money back. The phone went out again during the call. If I was a person with anxiety and depression issues this might be a major problem. Oh wait, I am a person.....
-
Nathan Wilson
(@wilsmadein85) reported
from
Gainsborough, England
@virginmedia Tried ringing at the weekend and kept being sent to the website. Your customer service is as much use as a chocolate fire guard
-
Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia So what your saying is your doing the minimum required by the regulator, and failing your vulnerable customers. As previously stated VM will be mentioned in courts when people are pressing their emergency assist numbers and get a VM message saying their call can’t be connected!
-
Erin McDaid
(@EmcdNotts) reported
from
Carlton on Trent, England
@virginmedia Thanks - will do if it persists but it would be so much easier to have live help or an email link rather than focusing on pushing the 'community' to help ourselves.
-
Erin McDaid
(@EmcdNotts) reported
from
Carlton on Trent, England
@virginmedia Going round in circles using 'support' options listed on App. Our broadband has been intermittent since yesterday afternoon. Restarted hub 3 times. Test still showing intermittent fault. Why do you make it so difficult to contact someone to check it's being sorted?
-
MyMinxy
(@my_minxy) reported
from
Lincoln District, England
@virginmedia on the phone now for 3rd time as get cut off, no internet and NO HELP, it’s been over 24hrs now, I need the internet
-
Jessica Boatright
(@oh_so_boatie) reported
from
Lincoln District, England
@virginmedia Yes, issues showing. I've had to go to a cafe to work - so now as well as lost hours of income I'm down bus fare and refreshments so that I can use the the WiFi.
-
Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia That’s not true that why they now allow calls to other urgent services for priority vulnerable customers such as gas, water electric police and medical urgent but not emergency numbers the trouble is this doesn’t allow calls to hone help and life lines though they should!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
andy thomson
(@btanosh) reported
@virginmedia Still no good or help for senior customers , absolutely terrible
-
668
(@beerchipssex) reported
@virginmedia honestly the worst customer service ever, I want to cancel my by sport package and they do everything they can to try and stop you
-
Raj Deshpande 🍒
(@rajdeshpande16) reported
@virginmedia fix your wifi
-
Mohit Dhingra
(@mohdhingra) reported
@virginmedia wifi not working, router busted. No engineer available till next week. Poor service, unhelpful agent, completely unacceptable.
-
eQz Lukeyrr 🇷🇺
(@Lukeyrr) reported
@virginmedia Can u fix ur WiFi been on packet loss for the last week
-
Trevor Douch
(@trevodevo) reported
@virginmedia My father who is 95 years of age has had a mobile phone with Virgin for many years. Since moving he has been unable to use the phone and can hardly every get a signal? His post code is DY6 0NL. Is there a problem in this area? Any assistance would be much appreciated
-
Ian cantlow
(@i_cants) reported
@virginmedia I've been waiting over an hour now for your so called customer service expert, more like an avoiding expert that's virgin full stop!!!
-
Grant Battersby
(@JustGrantHere) reported
So @virginmedia are charging me £240 because they can't provide their service at the home I'm moving to. At the start they charged £50 set up fee even though I had to set it up myself, and now I've got to send back all equipment or be charged even more! Scumbag bastards.
-
andy kulina
(@kulinauk) reported
@virginmedia Yes they were useless. Waited 20 mins for someone to confirm yes indeed, the technician didnt turn up. Can I please get a direct number to call to sort? I have been a customer for 14 years
-
stacey mapstone
(@stacey78) reported
@virginmedia fix your internet!!! It’s getting ridiculous!!! Outages for over a month! No responses to complaints!!, your service is a joke