Virgin Media Outage Report in Lincoln, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Lincoln come from postal codes LN6 and LN5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent and Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent |
Internet | |
| Newark on Trent |
Internet | |
| Newark on Trent |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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nick c
(@CoddNicholas) reported
from
Lincoln District, England
@virginmedia help no phone service in Lincoln can’t phone you off mobile or home phone tried on line site no help at all
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Davith
(@Davith03257086) reported
from
Lincoln District, England
@virginmedia Can you please tell me why your broadband is so rubbish it can't even support me streaming a game of the PlayStation network?. It happens every day all day. Sort it out
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Louise Mirwitch
(@louisemirwitch) reported
from
Lincoln District, England
@virginmedia Please let me know what I should press to get through to support. The options are totally garbled
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Lexy F-J 🦊
(@lexyfj_) reported
from
Lincoln District, England
@virginmedia hello, I'm having an issue signing into my online account, I've tried resetting my password and have entered the correct information multiple times, it says that the site doesn't recognise my account/password. Can you please advise?
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia not happy #VirginMedia landline forcibly converted to digital line after “fault” broadband outage 1am this morning sets off lifeline phone line warning. The point of having a big red emergency button is when there’s an emergency you press it and it calls for HELP!
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia hi been a new customer since 9/12 still not connected due to an outage is this a record ?
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia Thanks for the steer to your Indian call centre ,they very helpfully tell me to remain patient until the outage is resolved unfortunately they couldn’t tell me if 21 days and counting is a record maybe you have other forms of enlightenment.
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
Any update to the Digital Landline faults in #Lincoln @virginmedia. I’m told the cancellation my services for the 1st April has been cancelled why is this? Why are 150 trying to upsell me @VMO2News products when your core products don’t work! +3wks without a landline @Ofcom help
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Nathan Wilson
(@wilsmadein85) reported
from
Gainsborough, England
@virginmedia Tried ringing at the weekend and kept being sent to the website. Your customer service is as much use as a chocolate fire guard
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia Thanks ,yes I’ve had several updates on completion of work pre Xmas it was 6pm most days . Since then it was 3:30 yesterday , definitely today , and one of your highly trained customer agents advises me it will be 3:30 tomorrow ,unless of course you know something ?
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I have not made any changes, and I have a Hub 3, and a pair of 5 year old TiVo boxes, one of which is having problems playing back things that have been recorded. But as I don't want waste an hour if my time in a queue, I shall just look forward to the end of the contract ....
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Lexy F-J 🦊
(@lexyfj_) reported
from
Lincoln District, England
@virginmedia Thanks for the reply. I've only got one account with you and have used the same email - I have been receiving emails about my bills & offers etc but can't sign in online.
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
A recorded voice saying sorry only calls to an emergency number are allowed is not much help of your lying on the floor only able to press your emergency lanyard! @virginmedia urgent training is required to ensure people aren’t left in this situation. #unacceptable #LivesAtRisk
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Nathan Wilson
(@wilsmadein85) reported
from
Boultham, England
@virginmedia Every time i ring we get told to visit the website then the phone goes dead. And your still taking money for my dad's mobile! I'm amazed how incompetent your services are, do you get special training so you can be this crap?
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Nice to see that you "Customer Services" are maintaining their historic levels of poor service. My contract comes to an end on the 19th of this month, I am wondering why I want stay with you. .... You were near bottom Uswitches recommended list
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Daniel height
(@dheight1990) reported
from
Cherry Willingham, England
@virginmedia any chance you can come fix my broadband sooner than monday? Upgraded to your new hub 5.0 only for it to fail 5 days later ? I pay good money for this service for which im not receiving ? Not really acceptable
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Davith
(@Davith03257086) reported
from
Lincoln District, England
@virginmedia Fastest broadband provider my arse. Tour broadband is ****. I pay for 100mbps and barley get a tenth of that. So stop your lying
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Tim
(@Tim_Arnold1977) reported
from
Carlton on Trent, England
@virginmedia Yes. It's odd, it's like I've still got some service but it comes up 'no internet connection' when I go to Google etc.
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Micky Richards
(@mickyrichards27) reported
from
Lincoln District, England
@virginmedia I need to talk to a human... my WiFi is s**t Tried customer services all I get is automated push 1 if yes etc etc
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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your pal sal
(@Shadysunhat) reported
@virginmedia All of your own diagnostics are indicating it’s an issue with connection and not our hub, but offers no solutions.
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Nigel Shepherd
(@topfamilylawyer) reported
@virginmedia you've sent me an email saying my contract is due to expire. I need to discuss options but call waiting times are unmanageable and the link you sent me to online help on package/offers takes me to a message that says that's not available online! Please advise.
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Customer Service
(@vmbusinesshelp) reported
@JordanHall_dev @vmbusiness Hi Jordan, I am sorry you feel this way, if you are a business customer, please send us a DM @vmbusinesshelp with your account number, business name and full billing address so we can help you further. Thanks !
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your pal sal
(@Shadysunhat) reported
@virginmedia Out of interest, what’s justification for no call centre support? I know many companies are doing this remotely during pandemic so I don’t understand why there is no human support because of COVID? Surely this is the time we need home BB support more than ever?
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WEEZY
(@Weezy_IPD) reported
@virginmedia Correct they said this last time everything looked fine on the app the they said underlying issue i didnt even know about
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Tina Campbell
(@Tmutley71) reported
@virginmedia your live chat service is ****! 3 times this morning my chat has been cut off and “Terri the triage bot” reappears incredibly frustrating
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Jack Mendel
(@Mendelpol) reported
@virginmedia The right thing to do, is to tell a customer 'your contract has ended, and after this date, you're going to be charged this amount'. Now trying to navigate your site to figure out when I need to cancel - so I'm not left without internet
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Scott Douglas
(@scottgdouglas) reported
@virginmedia Check my Case No (1212201507) for full details. Since I had to explain it. In full. To at least four separate people during the horrendous torture session passing for telephone customer service. Sorry to sound snarky, but easily *the worst* "support" I have ever experienced.
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Marcus Parry
(@MarcusParry9) reported
@FozzyDoesThings I’ve got one of the virgin media booster thing and plugs into my socket then Ethernet to the PlayStation I tried that last night and didn’t have many issues so will see what it’s like the next few days
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Scott Douglas
(@scottgdouglas) reported
@virginhelp @Virgin @virginmedia Can I suggest someone DMs me? I know of at least two *vital* Government freephone numbers that seem to be completely inaccessable from Virgin landlines. My reward for trying to report this was almost four hours (FFS!) on hold on your customer support lines.