Virgin Media

Virgin Media Outage Report in Lincoln, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Lincoln come from postal codes LN2, LN6, LN1 and LN5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lincoln, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lincoln, England 02/18/2026 05:10

February 18: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lincoln, England

The most recent Virgin Media outage reports came from the following cities: Lincoln and Newark on Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomLincoln TV
United KingdomLincoln Internet
United KingdomLincoln Wi-fi
United KingdomLincoln Wi-fi
United KingdomNewark on Trent Internet
United KingdomLincoln Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lincoln, England

Latest outage, problems and issue reports in Lincoln and nearby locations:

  • my_minxy MyMinxy (@my_minxy) reported from Lincoln District, England

    @virginmedia on the phone now for 3rd time as get cut off, no internet and NO HELP, it’s been over 24hrs now, I need the internet

  • mickyrichards27 Micky Richards (@mickyrichards27) reported from Lincoln District, England

    @virginmedia I've had it with your Internet. WiFi is atrocious. Disconnected and stored away. Getting sky tomorrow. Can't cancel virgin as in contract. Even had a new router...

  • EmcdNotts Erin McDaid (@EmcdNotts) reported from Carlton on Trent, England

    @virginmedia Thanks - will do if it persists but it would be so much easier to have live help or an email link rather than focusing on pushing the 'community' to help ourselves.

  • etheridg john etheridge (@etheridg) reported from Lincoln District, England

    @virginmedia,I'm John etheridge,I've rung you twice now,yesterday+today+you've cut me off,this is disgusting!not v.professional,not keen about yr firm anymore,customer service is crap,please cancel my broadband/,phone now+cancel coming to me on the 15th of this month!I'm annoyed

  • Pogit Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia The biggest problem is you do t know how they work, installers don’t know how to check they work and more importantly no one seems to understand why they’re NEEDED! They will be why someone dies and Virgin WILL be named in the courts at a guilty party!

  • Jasoncarl79 Jason (Kin3tic) (@Jasoncarl79) reported from South Muskham, England

    @virginmedia No it’s not fixed , come on get this sorted. Your broadband speed may be fast but it is so erratic and always at half speed or dropping in and out, today it’s been awful’

  • Matthew56242945 Matthew Cooper (@Matthew56242945) reported from Carlton on Trent, England

    Virgin Media fixed the phone issue, a local fault, so I rang Royal Mail to get my money back. The phone went out again during the call. If I was a person with anxiety and depression issues this might be a major problem. Oh wait, I am a person.....

  • oh_so_boatie Jessica Boatright (@oh_so_boatie) reported from Lincoln District, England

    @virginmedia Yes, issues showing. I've had to go to a cafe to work - so now as well as lost hours of income I'm down bus fare and refreshments so that I can use the the WiFi.

  • wilsmadein85 Nathan Wilson (@wilsmadein85) reported from Boultham, England

    @virginmedia Every time i ring we get told to visit the website then the phone goes dead. And your still taking money for my dad's mobile! I'm amazed how incompetent your services are, do you get special training so you can be this crap?

  • mickyrichards27 Micky Richards (@mickyrichards27) reported from Lincoln District, England

    @virginmedia Yes. I never seem to get anywhere with that. That's why I called.

  • RichardFarrell8 Richard Farrell (@RichardFarrell8) reported from Carlton on Trent, England

    Looking for advice. Trying to cancel @virginmedia as they keep saying I owe them £168 but they should have credited me £70 but they have debited me instead. Made several calls over the past weeks to no joy. Logged a formal complaint to no avail. Advice is much appreciated 🤯

  • Pogit Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia So what your saying is your doing the minimum required by the regulator, and failing your vulnerable customers. As previously stated VM will be mentioned in courts when people are pressing their emergency assist numbers and get a VM message saying their call can’t be connected!

  • mickyrichards27 Micky Richards (@mickyrichards27) reported from Lincoln District, England

    @virginmedia can someone DM me about a complaint.about moving home and not able to get services for a while even though I was told I could

  • Pogit Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia I’m still getting Mail saying it needs updating, but more importantly installers and CS need to ensure they’re installed correctly and why they’re needed. It’s not just for 999. 999 can take hours to attend Jane down the street can be here in minutes.

  • my_minxy MyMinxy (@my_minxy) reported from Lincoln District, England

    @virginmedia Engineer came Friday, still no service on the phone for 10 hrs to 18 people Saturday, you closed my complaint with £10 credit that I never agreed to, yet still no service waiting for another engineer… my complaint IS NOT RESOLVED @virginmedia

  • Davith03257086 Davith (@Davith03257086) reported from Lincoln District, England

    @virginmedia any chance of you sorting out the broadband issue in and around Lincoln. It's been going on for a couple of hours

  • EmcdNotts Erin McDaid (@EmcdNotts) reported from Carlton on Trent, England

    @virginmedia Going round in circles using 'support' options listed on App. Our broadband has been intermittent since yesterday afternoon. Restarted hub 3 times. Test still showing intermittent fault. Why do you make it so difficult to contact someone to check it's being sorted?

  • Pogit Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia That’s not true that why they now allow calls to other urgent services for priority vulnerable customers such as gas, water electric police and medical urgent but not emergency numbers the trouble is this doesn’t allow calls to hone help and life lines though they should!

  • Pogit Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia The only response is they have given up and will let me out of my contract early. Not a great response for a customer of well over 20 years

  • oh_so_boatie Jessica Boatright (@oh_so_boatie) reported from Lincoln District, England

    Not a great start to Monday - @virginmedia is down, mobile hotspot not working, and as a freelancer who doesn't get paid when I don't work, losing much needed income while things are ££££ is very irritating 😞

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LizTray Liz Tray (@LizTray) reported

    @virginmedia Why didn't you just check further and see that the issue was fixed? You know I'm in N8. You could check your own page on my behalf and then you'd know. Honestly, Virgin have the most useless social channel known on earth.

  • RPGHopper William Leitch (@RPGHopper) reported

    @virginmedia On average we have between 13 and 17 devices connected. The teams solution was simply to cut down on what we’re using. Or pay for a higher line. Most devices are smart devices (Echo dots) or phones.

  • benrobart 「Ben Ⓥ」 (@benrobart) reported

    @virginmedia Like I said, I'm not paying in arrears, so it's on you to stop the service once I stop paying. Virgin have breached the contract by not offering anywhere near the promised service, so it's a free get-out clause for me! I'll be back tomorrow to report yet more shoddy service👍

  • IamNotTevez That ObsoleteMule (@IamNotTevez) reported

    @virginmedia It says the service is ok, we are restarting the hub every few hours (the hub 3 is absolute garbage), if you check I'm complaining about the hub 3 every other month. We are also paying for virgin boosters that do nothing

  • benmevans Ben Evans (@benmevans) reported

    @virginmedia I'm not on Virgin Mobile so can't dial 150. When I dial 0345 454 1111, option two is Virgin Mobile. That can't be right? I've gone through the necessary steps by phoning customer services and it's lead back to where I was at the start of this conversation.

  • JeremyMilnes Jeremy Milnes (@JeremyMilnes) reported

    @virginmedia Thanks but I really don’t want to waste any more time. I appreciate your speedy replies. Pity your customer service team aren’t as polite or as quick to respond.

  • BD4___ Jennifer Dean 🦇 (@BD4___) reported

    @virginmedia If i go online and register as a new customer i can put it in my name. What more complications can there be? Im not responsible for payment of the bill and you wont let me be so if i stop paying there isnt much you can do about it.

  • G6nnc Glenn Cooper (@G6nnc) reported

    @virginmedia when are you going to sort out the hub 4 issues? I need the WiFi pods, and not in stock, and the Virgin Connect app won't work with hub 4. Useless.

  • Johncouk John (@Johncouk) reported

    @virginmedia how come I see an advert offering new customers the same broadband I am on for a lot less and also including £75 voucher?!? Is that a bad joke or just the usual slap in the face for existing loyal customers?

  • StevenMcMahon78 Steven McMahon (@StevenMcMahon78) reported

    @virginmedia what is the best number to discuss the fibre broadband you supply to my property as it really is not up to the standard I expect or pay for when attempting to work from home. Since the beginning of this year the service has unfortunately been "terrible"!!!