Virgin Media outages and service status in Lincoln, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lincoln, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent, and Lincoln.
Community Discussion
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Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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Jay (@jaynlaura) reported from Lincoln District, England@virginmedia currently been sat hold for 20 mins trying to help my gran as your team have failed in their service for her. She is currently without working services and a 20 minute wait on the phone is not acceptable
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia @Sonos I don't want meaningless "Sorry for the poor service" what I want is it to be fixed, and fixed permanently, and to be supplied with what I am paying for, which is a stable 200Mbs service.
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Paul Saxby (@lightpro) reported from Balderton, England@virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Er no, if you had read the thread in its entirety, you will see that I said I was getting someone to look at how to organise the internal network on the house, and I would be leaving at the end of my contract, in 17 months. I would not recommend Virgins services to anyone.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Also perhap if you read the full thread, it would help.
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chris whitney (@chris_litcons) reported from Lincoln District, England@virginmedia No one has replied to the text. Spent hours on it ourselves and Googled the problem. Virgin media were no help at all.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia being shifted from technician to technician to technician.....no resolution ...on the phone for nearly an hour
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Dave (@davemabbott1984) reported from Carlton on Trent, England@StevenKiberton @virginmedia But when the internet n tv goes down fur even 30 seconds everyone’s on socials via mobile moaning thy can’t watch re runs of Jeremy Kyle or lose women
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Ceefit (@ceeo) reported from Carlton on Trent, England@virginmedia Its intermitant last few times its the whole unit fault not working
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chris whitney (@chris_litcons) reported from Lincoln District, England@virginmedia Waited 30 minutes on hold and then you cut me off before I could speak. None of your options work to get my internet problem sorted.
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia I gave in and decided to call. 30 minutes listening to the worst quality music ever! And counting... :’( @virginmedia sucks *****
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AlicrySky (@SkyAlicry) reported from Lincoln District, EnglandOh look no internet again. Thanks @virginmedia Someone recommend a new service provider please because I’ve truly had enough :(
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Simon Obendorf (@obendorf) reported from Lincoln District, England@virginmedia No. Trying to upgrade to a faster broadband-only plan. Chat can’t do it because cancelling the landline I don’t use is heretical. Fastest broadband speeds require me to take a SIM I don’t want or need. Online tries to push a TV service. No one listens. Customer fumes.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@SimonTa44447286 @virginmedia @simonkeenan007 With my discounts, my monthly payment was £63, end of discounts £169 + £4 price rise (discounts due to outage 18 months ago). Spent an hour haggling ... revises price to £68.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia I have that already, and the issue exists in the middle floor, which is why I want to get a booster for that floor, and also enable my laptop to plugged in on that floor, in the office that I have
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Mark Jones 🏴🐏 (@barmouth9) reported from Carlton on Trent, England@virginmedia hi been a new customer since 9/12 still not connected due to an outage is this a record ?
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Adam Butler (@AdamSButler65) reported from Southrey, England@MichaelLCrick @TomaszPalmer @RogerMi17980111 @virginmedia And the reality is (sadly) that when someone in your position posts stuff like this, it does carry much more clout than the average person who is being let down by these big companies. Power to you Michael.
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Micky Richards (@mickyrichards27) reported from Lincoln District, England@virginmedia I need to talk to a human... my WiFi is s**t Tried customer services all I get is automated push 1 if yes etc etc
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Is it an instructional twitch of all customer service officers, to say "I am sorry ....", wouldn't it be better if your organisation actually did something about it? So it becomes the exception and is not the norm?
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Micky Richards (@mickyrichards27) reported from Lincoln District, England@virginmedia I've had it with your Internet. WiFi is atrocious. Disconnected and stored away. Getting sky tomorrow. Can't cancel virgin as in contract. Even had a new router...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun (@shauny67) reported@virginmedia @StevePi15233586 The issue would be their servers potentially blocked the account for some reason like too manh attempts to loginSuggest forget Virgin Mail set up a Gmail account & when finally get in forward to Gmail in meantime send the people that would contact you the new Gmail email address
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glyn jacko#fbpe (@jackochirpchirp) reported@virginmedia OMG listening on the news and radio how bad you really are not looking forward to cancellation as it looks like you still pursue people but forewarned is forearmed
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d f (@ToddCoxeter) reported@Shiv_who_burns @virginmedia Rude, no? I swear that, for Virgin, mumbling in accents in a noisy call centre is a deliberate tactic. Anyhow. I switched to basically a business broadband. It's both a bit dear, and cheaper than those pirates.
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magdi abdelhadi (@maegdi) reported"Virgin Media has been fined £28 million by the regulator for repeatedly preventing customers from cancelling contracts. We hear from someone who experienced that. Plus legal expert from consumer group Which?" BBC prog. Avoid @virginmedia customer disservice based in India
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Ibam (@imzyii) reported@virginmedia I dont want to DM just listen and sort your phone line options out to make it easier for us customer to get through to the relevant teams without having to speak to a stupid voice recognition system
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Andy (@andyosb) reported@Ofcom @virginmedia did exactly the same thing to me back in 2019! It was - and still is - the worst customer service experience of my life (and I'm now 65). I was just so relieved to escape them eventually. They're utter scum. Do yourself a favour & don't go anywhere near this company
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Christian Smith (@SmithChristian4) reported@lukerobins @virginmedia I can stomach the £2 difference in offering, not sure if it’s area based, but a £14 offer for an existing customer when a new one gets it much cheaper is where I draw the line. Virgin I DM’d you as requested and you’re yet to come back to me….
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Kingofsalemsdaughter (@salemsdaughters) reportedMishandling calls isnt reserved for virgin media but the NHS and all their staff members. I received a long awaited call from 111 regarding my toddler. Id like to note its very late and he is now asleep. Before id even said hello after answering the phone call she rudely asked if i can hear her not even saying hello herself. That was an indication the rest of the call was going to be pointless. WTF?
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Barry Stevens (@BarryStevens75) reported@virginmedia @virginmedia message sent midday today and no response not the best customer care
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Pirate (@pirate1100) reported@MartinSLewis Virgin Media are terrible, I had the phone package removed years ago as they kept billing me for calls I hadn’t made. If you don’t renew broadband contract they charge you extortionate fees. Terrible company.