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Virgin Media

Virgin Media Outage Report in Lincoln, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Lincoln, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Lincoln, England

The most recent Virgin Media outage reports came from the following cities: North Hykeham, Newark on Trent, and Lincoln.

CityProblem TypeReport Time
Newark on Trent Internet 2 months ago
Lincoln TV 2 months ago
Lincoln Internet 2 months ago
Lincoln Wi-fi 2 months ago
Lincoln Wi-fi 2 months ago
Newark on Trent Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lincoln, England

Latest outage, problems and issue reports in Lincoln and nearby locations:

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia I do really get fed up with VirginMedias poor service and platitudes. The speed on my internet connection is down less than 56kb, but your Helpdesk technicians consider this to be a problem

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia I do get fed up with @virginmedia platitudes and inability to solve why I have poor connections speed, down to 28kbs at the moment, but your Helpdesk, after I waited 45 minutes, do not consider this to be a problem. Try downloading a 100Mb spreadsheet at that speed.

  • ceeo
    Ceefit (@ceeo) reported from Carlton on Trent, England

    @virginmedia Yes one minute its on then off the service for internet is very poor. It says we need an engineer !

  • SkyAlicry
    AlicrySky (@SkyAlicry) reported from Lincoln District, England

    @virginmedia I didn’t know I could use the forums to terminate my contract.

  • ceeo
    Ceefit (@ceeo) reported from Carlton on Trent, England

    @virginmedia Internet speeds up and down or not on at all. 2 hours on phone to be cut off! Not happy I've got work to complete. Your customer service is poor! #virginmedia

  • lexyfj_
    Lexy F-J 🦊 (@lexyfj_) reported from Lincoln District, England

    @virginmedia Thanks for the reply. I've only got one account with you and have used the same email - I have been receiving emails about my bills & offers etc but can't sign in online.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia @Sonos I don't want meaningless "Sorry for the poor service" what I want is it to be fixed, and fixed permanently, and to be supplied with what I am paying for, which is a stable 200Mbs service.

  • spice2001
    Tom Spice (@spice2001) reported from Carlton on Trent, England

    @jack108986 @virginmedia Seems lots of people are having the same problem. I’d go on channel 100 and hope by the time McGregor is on they’d fixed the issue.

  • SkyAlicry
    AlicrySky (@SkyAlicry) reported from Lincoln District, England

    @virginmedia I’ve given up. You’ve failed yet again to provide what I we needed. I’m not surprised. Virgin Media is fast becoming synonymous with this lack of service. I do NOT recommend you to friends and family.

  • SkyAlicry
    AlicrySky (@SkyAlicry) reported from Lincoln District, England

    @virginmedia After an hour and ten minutes of appalling noise the woman who put us back on hold disconnected us. Five minutes into the new call and all we want to do now is cancel the contract that you’ve failed to provide.

  • ceeo
    Ceefit (@ceeo) reported from Carlton on Trent, England

    @virginmedia Its intermitant last few times its the whole unit fault not working

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia I have not made any changes, and I have a Hub 3, and a pair of 5 year old TiVo boxes, one of which is having problems playing back things that have been recorded. But as I don't want waste an hour if my time in a queue, I shall just look forward to the end of the contract ....

  • ONLYONEGIBBO
    GIBBO (@ONLYONEGIBBO) reported from Waddington, England

    So @virginmedia refused to let @SkyUK transfer our landline so now all services have been removed by SKY. How can people work from home when you give a fix date of 3 December - thus needs sorting now - no TV, no WiFi no phone

  • lexyfj_
    Lexy F-J 🦊 (@lexyfj_) reported from Lincoln District, England

    @virginmedia hello, I'm having an issue signing into my online account, I've tried resetting my password and have entered the correct information multiple times, it says that the site doesn't recognise my account/password. Can you please advise?

  • SkyAlicry
    AlicrySky (@SkyAlicry) reported from Lincoln District, England

    @virginmedia It’s intermittent. Not off often enough to be called no service or you’d have to pay us back for the lack of service but not on long enough to be much use.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia You can tell it's the weekend when your SONOS speaker is not able to stream radio on a consistent basis, due to intermittent internet problems, which I reported two weeks ago, got a visit on the following Wednesday, got told the installation was poor and left.

  • djn2911
    Obi-Dan (@djn2911) reported from Carlton on Trent, England

    My @virginmedia wifi does not reach my bedroom and they are not selling anymore of their new mesh network pods so i am thinking of leaving them. Any recommendations for good wifi providers?

  • obendorf
    Simon Obendorf (@obendorf) reported from Lincoln District, England

    @virginmedia No. Trying to upgrade to a faster broadband-only plan. Chat can’t do it because cancelling the landline I don’t use is heretical. Fastest broadband speeds require me to take a SIM I don’t want or need. Online tries to push a TV service. No one listens. Customer fumes.

  • Tim_Arnold1977
    Tim (@Tim_Arnold1977) reported from Carlton on Trent, England

    @virginmedia Yes. It's odd, it's like I've still got some service but it comes up 'no internet connection' when I go to Google etc.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Is it an instructional twitch of all customer service officers, to say "I am sorry ....", wouldn't it be better if your organisation actually did something about it? So it becomes the exception and is not the norm?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • djeddiek
    Ed (@djeddiek) reported

    @virginmedia Good bit of counter balance to having THE ABSOLUTE WORST CUSTOMER SERVICE i've ever experienced, BAR NONE! Jokers

  • Samanth32789588
    #hellomynameis Samantha Miller (@Samanth32789588) reported from Liverpool, England

    @virginmedia Hello @virginmedia it hasn’t worked 👋🏻 SOS 🆘 I need access to my email account again please that you locked to help us.

  • mi6730i
    muji (@mi6730i) reported

    @virginmedia why is your data so damn slow

  • afreakofnature
    Elizabeth Taylor (@afreakofnature) reported

    @virginmedia been trying to cancel my contract since last week. Spent hours on the phone to just be left on hold and hung up on. I need to speak to someone immediately.

  • oldskoolkiddy
    Mike Fletcher (@oldskoolkiddy) reported

    @virginmedia 8 hour wait on the text service today to speak to a real person!

  • visho___
    Vish Sahnan (@visho___) reported

    @virginmedia As per the messages and calls - someone to look at and sort out the property damage. I guess only you guys could send someone to install internet to a property where you’ve already installed internet!

  • KeenanJ122
    Keenanjohnson (@KeenanJ122) reported

    @virginmedia Customer service is awful, I don't know who deemed this the "Most reliable WiFi ever" but they need their head checking.

  • Jsamahood
    John Mahood (@Jsamahood) reported

    @virginmedia so providing 0.1mb upload doesn’t equal loss of service?

  • Nicole_Baker
    Coley B (@Nicole_Baker) reported

    @becky_vs_world @VirginRadioUK @virginmedia have the worst customer service... It's shocking. I put a complaint in about their customer service in November 2020! I'm still waiting. Disgrace #poorservice #badcustomerrelations

  • Samanth32789588
    #hellomynameis Samantha Miller (@Samanth32789588) reported from Liverpool, England

    @virginmedia Your Customer Service really is so bad...looks like another hour long phone-call AGAIN with probably somebody AGAIN, who doesn’t know what they’re talking about. Definitely taking our customer else where after this 😡