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Virgin Media outages and service status in Lincoln, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Lincoln, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Aug 27, 2:21 PM GMT+1.
  • 57% Internet (57%)
  • 14% E-mail (14%)
  • 14% Wi-fi (14%)
  • 14% Phone (14%)

The latest reports from users having issues in Lincoln come from postal codes LN6 and LN1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lincoln, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 28: Problems at Virgin Media

Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lincoln, England

The most recent Virgin Media outage reports came from the following cities: Newark on Trent, and Lincoln.

CityProblem TypeReport Time
Newark on Trent Phone 1 day ago
Lincoln Internet 9 days ago
Lincoln Internet 9 days ago
Lincoln Internet 9 days ago
Newark on Trent E-mail 10 days ago
Newark on Trent Wi-fi 12 days ago

Nearby cities with recent reports

Newark on Trent

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lincoln, England

Latest outage, problems and issue reports in Lincoln and nearby locations:

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Issues in Lincoln

  • barmouth9
    Mark Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐏 (@barmouth9) reported from Carlton on Trent, England

    @virginmedia Thanks for the steer to your Indian call centre ,they very helpfully tell me to remain patient until the outage is resolved unfortunately they couldn’t tell me if 21 days and counting is a record maybe you have other forms of enlightenment.

  • ceeo
    Ceefit (@ceeo) reported from Carlton on Trent, England

    @virginmedia Internet speeds up and down or not on at all. 2 hours on phone to be cut off! Not happy I've got work to complete. Your customer service is poor! #virginmedia

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia I have been offered the opportunity to complain, but as a customer of 20+ years I am aware complaints tend to get ignored. At its worst speed was down to 0.5Mega bits per second ... At its best (for 20 minutes or so) maybe 150Mega bits per second. Paying for 200Mbps .....

  • danwhite33
    Dan White (@danwhite33) reported from Balderton, England

    @virginmedia super hub 3 is not so super anymore, more lights flashing than the Christmas tree and a WiFi range as long as my arm, been intermittent problems since Friday. No one answers your phones and I can’t access my account online 😡 #virginmedia #broadband Grrrrrrrr

  • chris_litcons
    chris whitney (@chris_litcons) reported from Lincoln District, England

    @virginmedia Waited 30 minutes on hold and then you cut me off before I could speak. None of your options work to get my internet problem sorted.

  • anthonycockayne
    Anthony Cockayne (@anthonycockayne) reported from Carlton on Trent, England

    @virginmedia will you sort your broadband issues out! Been two days now with no or intermittent service NG5 Area

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia This was 14 days ago (17/09/2020), and I cannot remember the website, and the network engineer advised (19/09/202) me it might 24 hours before it settled .... Since then it's been variable ....

  • wilsmadein85
    Nathan Wilson (@wilsmadein85) reported from Gainsborough, England

    @virginmedia Tried ringing at the weekend and kept being sent to the website. Your customer service is as much use as a chocolate fire guard

  • louisemirwitch
    Louise Mirwitch (@louisemirwitch) reported from Lincoln District, England

    @virginmedia Please let me know what I should press to get through to support. The options are totally garbled

  • SkyAlicry
    AlicrySky (@SkyAlicry) reported from Lincoln District, England

    @virginmedia After an hour and ten minutes of appalling noise the woman who put us back on hold disconnected us. Five minutes into the new call and all we want to do now is cancel the contract that you’ve failed to provide.

  • SkyAlicry
    AlicrySky (@SkyAlicry) reported from Lincoln District, England

    @virginmedia I gave in and decided to call. 30 minutes listening to the worst quality music ever! And counting... :’( @virginmedia sucks *****

  • loobilou
    heathermayfield (@loobilou) reported from Balderton, England

    Could a twitter friend give me the number to phone Virgin Media -the internet is down and Newark’s rubbishy 3 G never loads anything in my phone.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Er no, if you had read the thread in its entirety, you will see that I said I was getting someone to look at how to organise the internal network on the house, and I would be leaving at the end of my contract, in 17 months. I would not recommend Virgins services to anyone.

  • my_minxy
    MyMinxy (@my_minxy) reported from Lincoln District, England

    @virginmedia Engineer came Friday, still no service on the phone for 10 hrs to 18 people Saturday, you closed my complaint with £10 credit that I never agreed to, yet still no service waiting for another engineer… my complaint IS NOT RESOLVED @virginmedia

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia The only response is they have given up and will let me out of my contract early. Not a great response for a customer of well over 20 years

  • bellyncfc
    supanotts (@bellyncfc) reported from Carlton on Trent, England

    @virginmedia my broadband has been crap for 3 weeks now,had an engineer friday,says he's done what he can and to see how it is,in a nutshell its the same....shite sometimes 110 meg sometimes like now 15 meg(on 4g for this) im sick and tired now and would like to cancel my contrac

  • bellyncfc
    supanotts (@bellyncfc) reported from Carlton on Trent, England

    @virginmedia I have now tried a laptop on wired and that varies from 110 meg down to 30meg..i really need a engineer to sort this! I have done all your resents,power downs x 3.i have been promised call backs which never came,I'm sick to death of being fobbed off tbh I need out this contract !

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia I have not made any changes, and I have a Hub 3, and a pair of 5 year old TiVo boxes, one of which is having problems playing back things that have been recorded. But as I don't want waste an hour if my time in a queue, I shall just look forward to the end of the contract ....

  • IntARMedia
    IntARMedia | Catalyst Channel Creator (@IntARMedia) reported from Lincoln District, England

    Watching our #virginmedia router box have a red light rav whilst down which also means no tv as house has no working arial

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • alibee2006
    Alison Baddley (Ali) 🇬🇧 (@alibee2006) reported

    @TVKev Omg that's all we need. It's bad enough talking to a bot when you phone companies like Virgin Media. Sorry I didn't get that. My response whilst going nuts. Human please NOW! How the hell are the elderly and vulnerable supposed to cope with this?! Human receptionists NOT AI.

  • AshmoreWalton
    Chance Walton-Ashmore (he/him) (@AshmoreWalton) reported

    @virginmedia after asking to change my payment date 4 times and extra on the chat and app. Also being told it’s been changed. Now I’m told it cannot be done due to a system issue and maximum amount of changes have been taken. It hasn’t been changed. Terrible customer service.

  • Find_truth4all
    The Great Socrates (@Find_truth4all) reported

    @virginmedia This new 360 box update forcing the home screen on startup is terrible. Give us an option to boot straight to live TV!

  • LeighHutch90
    Leigh Gow (@LeighHutch90) reported

    @coophos @virginmedia It’s terrible isn’t it.

  • AmandaFrazee12
    Amanda Frazee 💜💙🦁🦁AVFC (@AmandaFrazee12) reported

    @DianeRusse58708 @virginmedia That is naughty Diane when you are paying for a service

  • cluer_graham
    G C (@cluer_graham) reported

    @GlasgowSaint @Hamishbutter @virginmedia Was given an upgrade with our tv package & latest wi fi .Nothing but trouble , dreading the call to report a problem on our 2nd box.

  • lightbody
    Lightbody 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@lightbody) reported

    @virginmedia please please please can you replace my ancient 11 year old Hub 3. It doesn't play nice with my modern Nest WiFi Pro mesh system. It wasn't very good when it was new! Customer services won't help because it's not actually broken!

  • jhargie4
    john (@jhargie4) reported

    @o2 @Virgin @virginmedia CEO Lutz Schueler your organisation cannot send me my Complaint Deadlock letter yet quick enough to SMS details of upcoming events and tickets that’s available. Where is your customer care!!!!

  • KrisTaylor1992
    Kris (@KrisTaylor1992) reported

    @ryantegan @skytv Cancel, then sign up in your partners name as a new customer. I do this with Virgin Media. I went from £58 to £28 and kept me as a customer. Best case retentions will offer you a better deal, worst case your partner gets new customer discounts.

  • WeAreOpenreach
    Openreach (@WeAreOpenreach) reported

    @RDadpour Good Morning Reza, Thanks for contacting Openreach today regarding your query, If you have not used a provider that uses the Openreach network for more then 2 year (i.e. City Fibre/ Virgin Media) What happens the address gets de-activated from our network but it will still (1/2)