Virgin Media Outage Report in Lincoln, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: North Hykeham, Newark on Trent and Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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Hannah Stevenson
(@HannGrenade__) reported
from
Lincoln District, England
Disgusting service from @virginmedia, moved home and told package would stay the same, now been slapped with a bill for TRIPLE what we pay!!! After 20 minutes of the phone the customers services lady cannot explain where all the charges come from!! DISPICABLE!!!
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Ñøřţß🏳️🌈🇪🇺🧜♂️🧜♀️🔶️
(@NorThor78) reported
from
Lincoln District, England
Just spent £4.99 on virgin movies to watch All Is True (Shakespeare film) and it was the biggest waste of money ever. Also, the whole film played without a hitch on @virginmedia, yet a half hour show I tried to watch on @NetflixUK stopped 4 times cos a signal 'wasn't found...'🤔
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia It’s an issue with the broadband, kept getting passed back and forth between departments until eventually one of the colleagues dropped the call. I managed to get a manager on the phone in the end but it took way too long for what the problem actually was.
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Londoner (of House Targaryen)
(@sibonski) reported
from
Carlton on Trent, England
@virginmedia make me an offer; TV and Broadband (BT are crap)
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Jonathan Garner
(@jongarner_spurs) reported
from
Waddington, England
@virginmedia Do not let the Country down tonight! No disruption to any of the services from 18:00 until 23:00 tonight!!! Or prepare for a backlash from your customers. #UEFAChampionsLeaguefinal #thfc #coys @SpursOfficial #nontravellingfan
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joanne clinton
(@jojoclinton) reported
from
Lincoln District, England
@virginmedia Your missing the point-I’m no longer a customer I want my emails back and account closed. Cyber Crime are involved and this is ridiculous #shameonyou @virginmedia @BBCWatchdog #blackmail
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Ben Dentith
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia Hi, as mentioned I have already tried these steps and I still do not have any internet access. Everything was ok until there appeared to be work being done on the box on our street last night. Been v poor and now not working ever since.
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Hannah Stevenson
(@HannGrenade__) reported
from
Lincoln District, England
@virginmedia get on the call, he went silent again and then suddenly started discussing the issue again. Terrible staff!!!! Your audits clearly aren't working.
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia The issue hasn’t been resolved yet but they’re attempting to, I have to wait and see what it’s going to be like over the next couple of days
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Ken Oliver
(@kenozz1) reported
from
Reepham, England
@andrew_maxfield @virginmedia They are truly awful everywhere you look for help they fob you off trying to end your contract is just impossible Beware
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Ben Dentith
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia The only solution you provide is to miss precisely what I pay you for, so you can get it fixed in time for me to watch in the main, what I don’t want to watch. You have no solutions beyond telling your customers to suck it up whilst you hoard extortionate subscription fees.
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Hannah Stevenson
(@HannGrenade__) reported
from
Lincoln District, England
Terrible service from @virginmedia, was told Internet would be on by 9am today, activated line, nothing happened, customer services made me jump through hoops and had the most disgusting attitude, then been palmed off with the old "it's been reset, give it an hour". Disgraceful.
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Chris North
(@1_NewarkOutlaw) reported
from
Balderton, England
25% off my Virgin media bill... I think they keep you on hold & pass you around hoping you will hang up... #GoodMorning
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Sophie
(@Soph115) reported
from
Bracebridge Heath, England
@virginmedia We took the new deal online which included a television for being a new customer. Therefore, we got a second box fitted & 4 months later, still NO TV. For the first month, the box didn’t work properly & we were promised a discount of our monthly bill & that didn’t happen either.
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Ben Dentith
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia broadband seems to be down in NG4, Nottingham.
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karen best
(@karenbest2) reported
from
Carlton on Trent, England
@virginmedia We’ve been trying to cancel all our services with you since Monday and give up as no one is picking up m. Trying now and 10 minutes in and still in a queue!! Ridiculous!
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Sarah @ Handmade Teddy Bears, Cards and Gifts
(@All_Handmade) reported
from
Lincoln District, England
@virginmedia I have no mobile broadband or text service. Lincoln UK. I've rebooted my phone and nothing's changed.
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David A Slack
(@cannabicyclol) reported
from
Carlton on Trent, England
Why @virginmedia does your service status say broadband in NG5 is fine when it clearly is not (again!) - as confirmed by your offshore support team.
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Mason
(@ajmason1986) reported
from
Carlton on Trent, England
Are we going to be reimbursed for this down time @virginmedia #virginmobile
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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A
(@abdullahimo98) reported
@virginmedia can you fix your **** internet
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Dan
(@thatdamnqa) reported
I feel sorry for the poor mobile network engineers who now have to shift everyone on Virgin Media mobile off EE and onto o2 Because neither of those two companies have a track record of previous mergers and acquisitions 🙃
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Leanne Cleave
(@Leanne_Cleave) reported
@virginmedia Other companies offer WiFi boosters free of charge to customers with this kind of problem and it is a problem that has become worse since virgin upgraded their WiFi cables. Your technical team aren't able to help which is why I was put through to your complaints team
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Jackie Touray
(@Tourayjax) reported
@ElaineW30559995 @virginmedia @O2 I’ve been with virgin for 8 years and never had an issue where I think they are great
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Gina
(@ggmon76) reported
@virginmedia Wow I must be really unlucky with my timings then as everyone that can't help me seems to be needing a scheduled break!
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Claire Elkin
(@claireelkin) reported
@virginmedia No Internet OX10 but your website is showing no issues. Lots of people affected after a recent power outage. Help!!!! :)
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Mike
(@Bootfit) reported
@virginmedia No - you can't select them, it only lists them. Plus on the network diagnostic tool page there are several other similarly named devices that have 'low signal strength, please move it closer to Hub 3.0.' - I don't know what these devices are.
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ari
(@ariixoxo) reported
@virginmedia And again I can only say that the customer service is shockingly unhelpful after being on the phone for an hour! Will cancel the contract and leave virgin media now.
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DaCow
(@dcowley19692) reported
@96Swinger @virginmedia @O2 Yes - Virgin have awful customer service.
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Claire Elkin
(@claireelkin) reported
@virginmedia At least 10 people I know locally have the same issue. There was a power outage a while ago (approx 2pm) and none of us have Internet since then. I have tried all the support tips on your site already. There is something wrong......