Virgin Media outages and service status in Lincoln, England
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- Virgin Media generated 0 outage signals in the last 24 hours around Lincoln, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent, and Lincoln.
Community Discussion
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Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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chris whitney (@chris_litcons) reported from Lincoln District, England@virginmedia Waited 30 minutes on hold and then you cut me off before I could speak. None of your options work to get my internet problem sorted.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia This was 14 days ago (17/09/2020), and I cannot remember the website, and the network engineer advised (19/09/202) me it might 24 hours before it settled .... Since then it's been variable ....
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia I do really get fed up with VirginMedias poor service and platitudes. The speed on my internet connection is down less than 56kb, but your Helpdesk technicians consider this to be a problem
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Lexy F-J 🦊 (@lexyfj_) reported from Lincoln District, England@virginmedia Thanks for the reply. I've only got one account with you and have used the same email - I have been receiving emails about my bills & offers etc but can't sign in online.
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Jason (Kin3tic) (@Jasoncarl79) reported from South Muskham, England@virginmedia No it’s not fixed , come on get this sorted. Your broadband speed may be fast but it is so erratic and always at half speed or dropping in and out, today it’s been awful’
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Simon Obendorf (@obendorf) reported from Lincoln District, England@virginmedia No. Trying to upgrade to a faster broadband-only plan. Chat can’t do it because cancelling the landline I don’t use is heretical. Fastest broadband speeds require me to take a SIM I don’t want or need. Online tries to push a TV service. No one listens. Customer fumes.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Ok Virginmedia, the WiFi extender for which paying for (installed on 27th May 2020) has ceased working, this may or may not be as a result of the issues from the weekend or not, but before the issues started, it worked, afterwards it didn't. How do I get it replaced?
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Clive Burt (@Clive_Burt) reported from North Hykeham, EnglandGetting fed up with organisations using Covid as an excuse for poor customer response #virginmedia
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia It took until 18:30 for your engineer to call me. Even now the service keeps dropping out ....I hope your techs onto the problem
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Your web app says there is no problem, but your telephone diagnostic services says there is? Which is correct?
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Chris Ekins (@chrisekins01) reported from Lincoln District, EnglandI will not be ordering a movie from @virginmedia store ever again. Ordered a movie and never received the dvd. Every time I try to talk to someone about it I get different excuses why I haven’t received the dvd. #badcustomerservice #virginmedia
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Miss Danielle ⭐ ⭐ (@Miss_Danielle82) reported from Carlton on Trent, EnglandReally can't wait for @virginmedia to come out and connect our services tomorrow. Just hope the problems they've been having are all sorted now.
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Micky Richards (@mickyrichards27) reported from Lincoln District, England@virginmedia I've had it with your Internet. WiFi is atrocious. Disconnected and stored away. Getting sky tomorrow. Can't cancel virgin as in contract. Even had a new router...
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Amy (@amyxpxx) reported from Lincoln District, England@virginmedia hi, I would like to cancel my contract it will be ending September.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia My Daught is having significant problems with her IPAD as result, and using her phones data (no we are not Virgin phones), which is costing her, when your network falters, I then switch to my NHS phone and use its data, and my simply uses her work phone ...both essential workers.
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Erin McDaid (@EmcdNotts) reported from Carlton on Trent, England@virginmedia Thanks - will do if it persists but it would be so much easier to have live help or an email link rather than focusing on pushing the 'community' to help ourselves.
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Richard Adams (@Pogit) reported from Lincoln District, EnglandA recorded voice saying sorry only calls to an emergency number are allowed is not much help of your lying on the floor only able to press your emergency lanyard! @virginmedia urgent training is required to ensure people aren’t left in this situation. #unacceptable #LivesAtRisk
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Mark Jones 🏴🐏 (@barmouth9) reported from Carlton on Trent, England@virginmedia hi been a new customer since 9/12 still not connected due to an outage is this a record ?
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia So what your saying is your doing the minimum required by the regulator, and failing your vulnerable customers. As previously stated VM will be mentioned in courts when people are pressing their emergency assist numbers and get a VM message saying their call can’t be connected!
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Paul Saxby (@lightpro) reported from Balderton, England@virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robb Pickard (@PourMeAGin) reported@skytv never met a system so unfit for purpose. The latency on Sky Glass causing freezing is awful. To be told no solution is BS. Cannot wait for contract to be over so can leave. Maybe @virginmedia will make a decent offer to rejoin.
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Lyn Prodger (she/her) (@Prodgey) reported@virginmedia Also now called the 0800 outage line you gave me which says there is no problem in the area
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Keivin Crane (@kcranebda) reported@virginmedia being called out! A word of advice. Do NOT use their one switch system. This system is NOT one switch. They promise you get to keep things like your old number. That’s a lie. Poor customer service. They don’t keep their promises. They should run for PM of the UK!
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G99 (@G99____) reported@BingoBertie @RichardLXXII @virginmedia Worst advice ever!! This is not un agreed discounts will have ended
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Hatz (@DevilHatman) reported@virginmedia The formal complaint is already submitted. I'm not going back and forth on X too.
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Conor Swifty (@ConorSwifty) reported@virginmedia Hello Virgin the issue I had got resolved after 40 mins until Clarissa decided to do her job. I'm hoping she gets looked into & gave proper training & help people who have Learning difficulties/disabilities as we struggle to understand stuff but she rather take advantage
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Stoneycat ≅ 🏳️🌈💚🏳️⚧️ (@stoneycatt) reported@ClaimDeparx7p0 No chance. Making a fake account to try and get info out of people trying to fix a problem is pretty ******. Are you aware they are doing this @virginmedia ?
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FITZ (@hannah_fitz1) reported@virginmedia what an appalling service you provide 😡 customer experience is shocking and only getting worse. Teams don’t talk to each other and complaints process is laughable. Get me to Sky. #terrible
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🇯🇲🇬🇧 (@ThanyiaMoore) reported@virginmedia shocking... WiFi just drops off when it feels like it. No notice, nothing. Can you fix up please, we pay too much 😩
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Craig Peachey (@mrpeach1985) reportedSince the power cut on Saturday my @virginmedia broadband has been poor. Constant connection drops. Missed Kanes winner coz of it! Raging!