Virgin Media Outage Report in Lincoln, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent and Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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Danicka
(@copycatcabe) reported
from
Carlton on Trent, England
@virginmedia I have been trying to get in touch with no luck message the engineer numbers and your own message service with nothing back from either one all I want is my internet installing
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James Alexander Kirby
(@JamesAlexKirby) reported
from
Skellingthorpe, England
@AndyPearson68 @helgy2 @NEZZY80 @virginmedia @SkyUK @btsportfootball going tomorrow. £22 a month and only had for the @premierleague Got to pay £64 for to cancel contract early. Bastards.
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Marc Hanheide
(@MarcHanheide) reported
from
Lincoln District, England
@virginmedia tried calling you for 40 minutes now, no luck. Broadband issue in LN1 area. Can ping external servers but your DNS servers (194.168.4.100) is not responding/working. All our devices are affected, but service status says all good. Rebooted everything. Fix please!
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Chris Ekins
(@chrisekins01) reported
from
Lincoln District, England
I will not be ordering a movie from @virginmedia store ever again. Ordered a movie and never received the dvd. Every time I try to talk to someone about it I get different excuses why I haven’t received the dvd. #badcustomerservice #virginmedia
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Toby Stephenson
(@tobystephenson) reported
from
Lincoln District, England
@mrwilliamstokes He couldn’t be clearer that he’s asking for a repayable loan not free money. The media really have their heart set on pulling Virgin apart. People are terrible too, we make our own beds that we have to sleep in - E.g. flying Ryanair now because we put nicer airlines out of biz.
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Hannah Allen
(@Hannie02Allen) reported
from
Lincoln District, England
@virginmedia what is your plan to help consumers who are now having to claim from the government and will struggle to pay their payments for their packages and unsure when the next bit of money will be.
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Miss Danielle ⭐ ⭐
(@Miss_Danielle82) reported
from
Carlton on Trent, England
Really can't wait for @virginmedia to come out and connect our services tomorrow. Just hope the problems they've been having are all sorted now.
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Hannah Stevenson
(@HannGrenade__) reported
from
Lincoln District, England
sky can't guarantee us at least 40gb of Internet we will be released from our contract. We no longer want this awful Internet and would very much like to go back to @virginmedia
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Dave
(@davemabbott1984) reported
from
Carlton on Trent, England
@StevenKiberton @virginmedia But when the internet n tv goes down fur even 30 seconds everyone’s on socials via mobile moaning thy can’t watch re runs of Jeremy Kyle or lose women
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Hannah Allen
(@Hannie02Allen) reported
from
Lincoln District, England
Wow 😮 so trying to sort out my @virginmedia account due to pad day date has changed and I get the phone put down on me I was angry before the call started as @virginmedia wont listen to us now I’m pissed. #sortyourselvesoutvirginmedia #poorcustomerservice #hangupkings
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Matthew Jones
(@mattxjones) reported
from
Lincoln District, England
@virginmedia It wasn’t - I just want to add sky sports to my package, but I can’t online and the automated telephone service doesn’t work
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Anthony Cockayne
(@anthonycockayne) reported
from
Carlton on Trent, England
@virginmedia Having connection problems in Nottingham NG5 Area all day App says that service is good but no connection at all now
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Hannah Allen
(@Hannie02Allen) reported
from
Lincoln District, England
@virginmedia how many times are you going to pass me off to other departments or hang up on me! Not to mention create a bill that does not exist. #hadenough #virginmedia #ofcom
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Ben Dentith 🔰
(@BenDentith0690) reported
from
Carlton on Trent, England
Fault v210 on my TiVo box @virginmedia. All on demand services are down in NG4.
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Richard Fox
(@richardfox92) reported
from
Carlton on Trent, England
@virginmedia why is my speed down from 500 Mbs to 92.8 when your system states nothing wrong in my area 🤬
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Jonathan Garner
(@jongarner_spurs) reported
from
Waddington, England
@_Pealos @virginmedia ******* awful mate!
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N 🥀
(@TashaHall) reported
from
Carlton on Trent, England
Getting to th elast 5 minutes of #KillingEve and my #virginmedia has bloody gone down 😭
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Paul Saxby
(@lightpro) reported
from
Balderton, England
@virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..
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Matt Benson
(@MattBenson1) reported
from
Lincoln District, England
@virginmedia Hi - nope. Thats the issue, no response on the text service and the call centre just gets into a loop and I can’t book anyone. Help!
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John Gidman
(@GiddyG) reported
from
Bracebridge Heath, England
@virginmedia My router is on, *********** light is showing, but no devices in my house can connect to the Internet. I rebooted the router, and still no Internet. Post code is LN4. Please advise re any local or national issues and next steps. Needs fixing ASAP.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Arsenal Tone
(@NorthBankTone) reported
@virginmedia no,kept getting cut off after 1 hour and then after 45mins.We tried online chat to no avail. Now we are trying through Whatsapp. As of 6pm today we are waiting for customer relations. I'll DM our details if you could look into it id be very grateful.
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Colin Haynes
(@colin_haynes) reported
@virginmedia Exactly my problem. Agent called to allegedly follow up on a problem and proceeded to sell me a service. Your agent! Leaving me with a problem and a very negative experience. Poor! 30 years a customer - let’s see if we can get to 31!
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Simon Hilton
(@hiltonsimon) reported
It took TEN HOURS with @VirginMedia customer service today to get to the point where I cancelled my broadband, TV and phone account with them out of utter frustration.
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Mark Williamson
(@MarkWil31487089) reported
@virginmedia Yes comes on for a couple of minutes and then off again for several hours but your customer service told me not to contact them again until the 8th May 🐍
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Roome 🇩🇰
(@Dylan_G_Roome) reported
Any of my twitter friends help me. I replaced my Virgin Media TV box today but no me remote won’t work, how to connect???
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Liam Burrow
(@Nisswonga) reported
@virginmedia are an absolute ******* joke! Cutting my TV&Wifi off whilst investigating a complaint! 3 o’clock I had a call with a manager to investigate and settle the complaint, told me he’d ring me back in 15 minutes, still waiting 6 hours later! Absolute joke! Absolute ****!
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Claire Andrew
(@ClaireAndrew25) reported
@virginmedia I need an issue resolved ! My mums new equipment got delivered today and she has plugged it in and nothing. We need this resolved my mum has just lost my dad abs this is the last thing she needs to be dealing with. Your service has been an absolutely shocking disgrace
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stuart.j.glen
(@fatlad99) reported
@virginmedia And there in lies the issue @virginmedia, what you need is a bit of proactive customer service. If you wanted to really do something you have all the information you need. If you really cared you would. I’m sure someone in your company has the right access.
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The Bostonian
(@Bostonian7019) reported
@virginmedia If it had been later at night, after telephone banking advisors finish for the night & my p.c. had a problem, what would I have been able to do? Nothing.
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sq
(@squarris) reported
@virginmedia We’ve been without wifi for two days now. Wired internet is working and wifi is broken.