Virgin Media Outage Report in Lincoln, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: North Hykeham, Newark on Trent and Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent |
Internet | |
| Lincoln |
TV | |
| Lincoln |
Internet | |
| Lincoln |
Wi-fi | |
| Lincoln |
Wi-fi | |
| Newark on Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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Simon Obendorf
(@obendorf) reported
from
Lincoln District, England
@virginmedia No. Trying to upgrade to a faster broadband-only plan. Chat can’t do it because cancelling the landline I don’t use is heretical. Fastest broadband speeds require me to take a SIM I don’t want or need. Online tries to push a TV service. No one listens. Customer fumes.
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Obi-Dan
(@djn2911) reported
from
Carlton on Trent, England
My @virginmedia wifi does not reach my bedroom and they are not selling anymore of their new mesh network pods so i am thinking of leaving them. Any recommendations for good wifi providers?
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Lexy F-J 🦊
(@lexyfj_) reported
from
Lincoln District, England
@virginmedia Thanks for the reply. I've only got one account with you and have used the same email - I have been receiving emails about my bills & offers etc but can't sign in online.
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Daniel height
(@dheight1990) reported
from
Cherry Willingham, England
@virginmedia any chance you can come fix my broadband sooner than monday? Upgraded to your new hub 5.0 only for it to fail 5 days later ? I pay good money for this service for which im not receiving ? Not really acceptable
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia Thanks for the steer to your Indian call centre ,they very helpfully tell me to remain patient until the outage is resolved unfortunately they couldn’t tell me if 21 days and counting is a record maybe you have other forms of enlightenment.
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nick c
(@CoddNicholas) reported
from
Lincoln District, England
@virginmedia help no phone service in Lincoln can’t phone you off mobile or home phone tried on line site no help at all
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia hi been a new customer since 9/12 still not connected due to an outage is this a record ?
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Lexy F-J 🦊
(@lexyfj_) reported
from
Lincoln District, England
@virginmedia hello, I'm having an issue signing into my online account, I've tried resetting my password and have entered the correct information multiple times, it says that the site doesn't recognise my account/password. Can you please advise?
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Ceefit
(@ceeo) reported
from
Carlton on Trent, England
@virginmedia Its intermitant last few times its the whole unit fault not working
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Tim
(@Tim_Arnold1977) reported
from
Carlton on Trent, England
@virginmedia Yes. It's odd, it's like I've still got some service but it comes up 'no internet connection' when I go to Google etc.
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Ceefit
(@ceeo) reported
from
Carlton on Trent, England
@virginmedia Internet speeds up and down or not on at all. 2 hours on phone to be cut off! Not happy I've got work to complete. Your customer service is poor! #virginmedia
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Ceefit
(@ceeo) reported
from
Carlton on Trent, England
@virginmedia Yes one minute its on then off the service for internet is very poor. It says we need an engineer !
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Tom Spice
(@spice2001) reported
from
Carlton on Trent, England
@jack108986 @virginmedia Seems lots of people are having the same problem. I’d go on channel 100 and hope by the time McGregor is on they’d fixed the issue.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Nice to see that you "Customer Services" are maintaining their historic levels of poor service. My contract comes to an end on the 19th of this month, I am wondering why I want stay with you. .... You were near bottom Uswitches recommended list
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia Thanks ,yes I’ve had several updates on completion of work pre Xmas it was 6pm most days . Since then it was 3:30 yesterday , definitely today , and one of your highly trained customer agents advises me it will be 3:30 tomorrow ,unless of course you know something ?
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Louise Mirwitch
(@louisemirwitch) reported
from
Lincoln District, England
@virginmedia Please let me know what I should press to get through to support. The options are totally garbled
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Davith
(@Davith03257086) reported
from
Lincoln District, England
@virginmedia Can you please tell me why your broadband is so rubbish it can't even support me streaming a game of the PlayStation network?. It happens every day all day. Sort it out
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Is it an instructional twitch of all customer service officers, to say "I am sorry ....", wouldn't it be better if your organisation actually did something about it? So it becomes the exception and is not the norm?
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I have not made any changes, and I have a Hub 3, and a pair of 5 year old TiVo boxes, one of which is having problems playing back things that have been recorded. But as I don't want waste an hour if my time in a queue, I shall just look forward to the end of the contract ....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Ryder
(@mrmarkryder) reported
@virginmedia Hi, waited until 29th Jan. Rebooted and reset Hub. There is no improvement. I cannot make calls and Virgin have a recorded message saying they cant take calls. Can someone update me on the network in KT6 5HR please
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Debbie
(@pots1005) reported
@virginmedia really bad connection day today. Not happy hope some compensation will be awarded as working from home and rely on good connections
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ZizkovClaret
(@D0bryDan) reported
@MrKehoe79 @MrMutantes @virginmedia Tbh night as well find the chief execs publicly listed address and send it there in the form of a complaint. Youll get acknowledgement and they tend to have more power
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Jim
(@IDontThinkSoJim) reported
@virginmedia Why am I greeted with "I'm sorry, We can't......" when I phone your customer service number? Price increases and can't answer the phone??
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Chris Dixon
(@chris_ian_dixon) reported
@virginmedia loyal customer thinking of leaving you because I cannot speak to anyone who knows what they are talking about and keep getting passed from pillar to post. Have sensible conversations with your loyal customers who want to extend their service.
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Zoe Hobday
(@zoe_hobday) reported
@virginmedia ordered bb in Nov & told 3w install. Today you sent domestic installers to our business property for the 2nd time & again were not permitted to dig on our land so hubby is doing it himself. cust service dept think this is ok - where do I send the bill for his time?
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David Westgarth
(@DJWestgarth) reported
@LucyGoesDating @virginmedia The best thing about these letters is they tell you how great they think their service is, thereby justifying said price increase. I’m the customer. I should decide!
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Jim
(@IDontThinkSoJim) reported
@virginmedia @platts_planet @virginmedia I'm also unable to contact support. Please can you provide a number that works?
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Paul
(@crazypeas1) reported
@virginmedia so I complained online and never heard a thing. I’ve now got an email saying as I didn’t respond to a response to my complaint it’s now closed. never got a response. Sounds like your shutting complaints to meet KPI’s. Shocking customer service. Ongoing since 08/20
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Arash
(@ArashPersia) reported
@virginmedia been trying to call your customer services dept all day and it keeps hanging up on me advising that you are busy and try again later . I desperately need to speak to you regarding my account