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Virgin Media

Virgin Media Outage Report in Lincoln, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Lincoln, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Lincoln, England

The most recent Virgin Media outage reports came from the following cities: North Hykeham, Newark on Trent, and Lincoln.

CityProblem TypeReport Time
Newark on Trent Internet 1 month ago
Lincoln TV 2 months ago
Lincoln Internet 2 months ago
Lincoln Wi-fi 2 months ago
Lincoln Wi-fi 2 months ago
Newark on Trent Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lincoln, England

Latest outage, problems and issue reports in Lincoln and nearby locations:

  • bellyncfc
    supanotts (@bellyncfc) reported from Carlton on Trent, England

    @virginmedia I have now tried a laptop on wired and that varies from 110 meg down to 30meg..i really need a engineer to sort this! I have done all your resents,power downs x 3.i have been promised call backs which never came,I'm sick to death of being fobbed off tbh I need out this contract !

  • chris_litcons
    chris whitney (@chris_litcons) reported from Lincoln District, England

    @virginmedia No one has replied to the text. Spent hours on it ourselves and Googled the problem. Virgin media were no help at all.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia @KazH50 Can you tell me what the issues are in Lincoln, speed down to 2Mbs ... Paying for 200Mbs

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia I have that already, and the issue exists in the middle floor, which is why I want to get a booster for that floor, and also enable my laptop to plugged in on that floor, in the office that I have

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Issues in Lincoln

  • anthonycockayne
    Anthony Cockayne (@anthonycockayne) reported from Carlton on Trent, England

    @virginmedia will you sort your broadband issues out! Been two days now with no or intermittent service NG5 Area

  • bellyncfc
    supanotts (@bellyncfc) reported from Carlton on Trent, England

    @virginmedia my broadband has been crap for 3 weeks now,had an engineer friday,says he's done what he can and to see how it is,in a nutshell its the same....shite sometimes 110 meg sometimes like now 15 meg(on 4g for this) im sick and tired now and would like to cancel my contrac

  • amyxpxx
    Amy (@amyxpxx) reported from Lincoln District, England

    @virginmedia hi, I would like to cancel my contract it will be ending September.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    Getting fed up with organisations using Covid as an excuse for poor customer response #virginmedia

  • MattBenson1
    Matt Benson (@MattBenson1) reported from Lincoln District, England

    @virginmedia Hi - nope. Thats the issue, no response on the text service and the call centre just gets into a loop and I can’t book anyone. Help!

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Still here waiting for the restoration of the internet service I pay you to provide.

  • SkyAlicry
    AlicrySky (@SkyAlicry) reported from Lincoln District, England

    I think I’m done with the bullshit from @virginmedia I can’t take another day of having to reboot or reconnect just to get online on my own home only to have them **** the entire thing with a firmware update. My old dial up was faster than the service we receive.

  • amyxpxx
    Amy (@amyxpxx) reported from Lincoln District, England

    @virginmedia I would like to cancel my contract it’s finished September 11th

  • cannabicyclol
    David A Slack (@cannabicyclol) reported from Carlton on Trent, England

    First class service from @virginmedia DVR box had ‘green screen of death’. Reported Wednesday, new upgraded V6 box arrived Thursday. Installed and working! Well done @virginmedia

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia being shifted from technician to technician to technician.....no resolution ...on the phone for nearly an hour

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Major problems in Lincoln .... BT turned service off to green box!

  • bellyncfc
    supanotts (@bellyncfc) reported from Carlton on Trent, England

    @virginmedia can someone help me pls,I'm sick off trying to get help for over a week about my broadband

  • MarcHanheide
    Marc Hanheide (@MarcHanheide) reported from Lincoln District, England

    @virginmedia tried calling you for 40 minutes now, no luck. Broadband issue in LN1 area. Can ping external servers but your DNS servers (194.168.4.100) is not responding/working. All our devices are affected, but service status says all good. Rebooted everything. Fix please!

  • anthonycockayne
    Anthony Cockayne (@anthonycockayne) reported from Carlton on Trent, England

    @virginmedia Having connection problems in Nottingham NG5 Area all day App says that service is good but no connection at all now

  • chris_litcons
    chris whitney (@chris_litcons) reported from Lincoln District, England

    @virginmedia Waited 30 minutes on hold and then you cut me off before I could speak. None of your options work to get my internet problem sorted.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nerdychocobo
    Schrödinger's Boy (@nerdychocobo) reported

    @JimSterling @virginmedia I've been waiting for almost 2 months for @Plusnet to activate my internet after they falsely flagged our apartment as a new account instead of an existing one and automatically shut it down

  • Stygmata1977
    Daniel Strangward (@Stygmata1977) reported

    @JimSterling @virginmedia Similar happened to me, cancelled and got another supplier installed within 48 hours. Virgin Media are the absolute pits, the very worst ISP by some considerable margin.

  • timplumb
    Tim Plumb (@timplumb) reported

    @virginmedia Connection speed here has gone from bad (5Mbps) yesterday to worse (roughly 500kbs) today. Most of the time things just timeout. Can you point me towards a page to report the issue please?

  • JuJulesberry
    Jules 💙 (@JuJulesberry) reported

    @virginmedia yep even had two lengthy watsapp chats with your agents one Thursday and one yesterday one said it was a connectivity issue that would be resolved in 24hrs and the other told me to do the pen reset test and booked an engineer for wed 31st ... 7 days after last connection!!

  • MozFreak
    SmithsFreakery (formerly MozFreakery) (@MozFreak) reported

    @virginmedia This is the problem. You take your customers for idiots and keep taking the money.

  • LV13324211
    LV (@LV13324211) reported

    @virginmedia Are you serious? What will a fourth engineer be able to advise that's different from the other 3 engineer visits? The previous 3 confirmed it's a cabinet side issue, yet they are unable to resolve?

  • profKayW
    Darlink 🔗 (@profKayW) reported

    @virginmedia No indication of time, as yet .. just that “engineers are working to fix the issue as soon as possible”.. day 3 .. we wait

  • MozFreak
    SmithsFreakery (formerly MozFreakery) (@MozFreak) reported

    @virginmedia You’re presumably not expecting me to wait 23 hours when it’s clear what the issue is?

  • arronkray
    Arron Kray (@arronkray) reported

    @LeoVK @JimSterling @virginmedia 100% agree! Their customer service is pretty bad, but the internet itself is solid.

  • andyhiggins10
    Andy Higgins (@andyhiggins10) reported

    @virginmedia Poor customer service, why do Virgin media prioritise new customers over loyal customers, is this not discriminatory 🤔