Virgin Media outages and service status in Lincoln, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lincoln, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Aug 1, 10:22 PM GMT+1.
- Internet (67%)
- Wi-fi (33%)
The latest reports from users having issues in Lincoln come from postal codes LN6 and LN1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 7: Problems at Virgin Media
Virgin Media is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: Lincoln, and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln
|
Internet | 5 days ago |
|
Lincoln
|
Wi-fi | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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Matthew Cooper (@Matthew56242945) reported from Carlton on Trent, EnglandVirgin Media fixed the phone issue, a local fault, so I rang Royal Mail to get my money back. The phone went out again during the call. If I was a person with anxiety and depression issues this might be a major problem. Oh wait, I am a person.....
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Toby Stephenson (@tobystephenson) reported from Lincoln District, England@mrwilliamstokes He couldn’t be clearer that he’s asking for a repayable loan not free money. The media really have their heart set on pulling Virgin apart. People are terrible too, we make our own beds that we have to sleep in - E.g. flying Ryanair now because we put nicer airlines out of biz.
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia So what your saying is your doing the minimum required by the regulator, and failing your vulnerable customers. As previously stated VM will be mentioned in courts when people are pressing their emergency assist numbers and get a VM message saying their call can’t be connected!
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Richard Fox (@richardfox92) reported from Carlton on Trent, England@virginmedia service failed again, love the status blurb "we know the problem and an engineer is on his way to sort by 1800 today"😅😂 all services gone why not just reroute us.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia @dev101 Your on-call Network support, who had to wait 18 hours to be sent the ticket, and then he had to endure 4 hours on the phone to India. 2 other households in area also affected. Offer of compensation £0 (issue occurred 15:30 17/9, finally rectified 18:30 19/9).
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Imp & Angel (@ImpAngel1) reported from North Hykeham, EnglandExtremely frustrated and disappointed at the very poor service we're receiving from @vmbusiness as we bring five new phone contracts over from EE. No reply to emails, no returned tel calls. #unacceptable
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia It took until 18:30 for your engineer to call me. Even now the service keeps dropping out ....I hope your techs onto the problem
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Jay (@jaynlaura) reported from Lincoln District, England@virginmedia currently been sat hold for 20 mins trying to help my gran as your team have failed in their service for her. She is currently without working services and a 20 minute wait on the phone is not acceptable
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Matt Benson (@MattBenson1) reported from Lincoln District, England@virginmedia Hi - nope. Thats the issue, no response on the text service and the call centre just gets into a loop and I can’t book anyone. Help!
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John Gidman (@GiddyG) reported from Bracebridge Heath, England@virginmedia My router is on, *********** light is showing, but no devices in my house can connect to the Internet. I rebooted the router, and still no Internet. Post code is LN4. Please advise re any local or national issues and next steps. Needs fixing ASAP.
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Louise Mirwitch (@louisemirwitch) reported from Lincoln District, England@virginmedia Please let me know what I should press to get through to support. The options are totally garbled
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@SimonTa44447286 @virginmedia @simonkeenan007 With my discounts, my monthly payment was £63, end of discounts £169 + £4 price rise (discounts due to outage 18 months ago). Spent an hour haggling ... revises price to £68.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Still here waiting for the restoration of the internet service I pay you to provide.
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Ceefit (@ceeo) reported from Carlton on Trent, England@virginmedia Its intermitant last few times its the whole unit fault not working
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Pessimistic Palace Fan (@matthew_poole30) reported from Balderton, England@virginmedia sort it out lads, about to go into national lockdown and have to work from home and your service has gone down. ******* class that
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Adam Butler (@AdamSButler65) reported from Southrey, England@MichaelLCrick @TomaszPalmer @RogerMi17980111 @virginmedia And the reality is (sadly) that when someone in your position posts stuff like this, it does carry much more clout than the average person who is being let down by these big companies. Power to you Michael.
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Danicka (@copycatcabe) reported from Carlton on Trent, England@virginmedia I have been trying to get in touch with no luck message the engineer numbers and your own message service with nothing back from either one all I want is my internet installing
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IntARMedia | Catalyst Channel Creator (@IntARMedia) reported from Lincoln District, EnglandWatching our #virginmedia router box have a red light rav whilst down which also means no tv as house has no working arial
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Is it an instructional twitch of all customer service officers, to say "I am sorry ....", wouldn't it be better if your organisation actually did something about it? So it becomes the exception and is not the norm?
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Ceefit (@ceeo) reported from Carlton on Trent, England@virginmedia Internet speeds up and down or not on at all. 2 hours on phone to be cut off! Not happy I've got work to complete. Your customer service is poor! #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Naughty_But_Nice_Angel (@WomanWithAWomb) reported@Rugster_CDS @DianneProc24557 @Starlink I now pay £40, going to to £56. I'm with Virgin Media. I can't afford to be fussy as I have a very bad credit score 😭
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Jacqueline Bolton (@JacquelineBolto) reported@virginmedia My private messages don't appear to be being sent. Am having to use phone data to message you. We live in Surrey. Not prepared to give my postcode here. No Internet since 5am. Independent sites say there is an outage that would cover our area.
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Iain Sykes (@iainsykes2014) reported@virginmedia appalling service, since I logged a complaint over a week ago, no one has responded at all. I even messaged you via X and the conversation on your side has run dry.
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Dide (@dide_oluwa) reported@virginmedia Search shows no outage in my area How do you explain the lack of cell signal on multiple devices using your network
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Monica Allan (@MonicaAllan1) reported@virginmedia It look like our outage in NW1 will be fixed by the 31st August? Surely that cannot be correct? We have have been without broadband and TV for 3 days now?
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sirkeirstalin (@stalinoverlord) reported@biggle1908 I've been with Virgin Media since they were called NTL. I did switch to BT for a spell, but the speed was **** in comparison; I soon went back to Virgin Media. This is just for the internet, though.
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Amrit Phull (@Amrit_Phull) reported@virginmedia I have now received three seperate text messages saying the problem has been fixed, when it clearly hasn’t……..I’m still offline. Not only is your service terrible, you add to that deceptive and wrongful communication to your customers. I expect compensation
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Trina S 💙 (@BrownEyedGirlGB) reported@virginmedia Resolution estimate was 15:08. It’s not intermittent it’s totally out and the resolution estimate has moved 4 times and is now tomorrow evening. Right above the service status issue box is a box saying it’s time to renew, look at contract options. No chance. 4/4.
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Dadaldo (@HRH_Duke_of_Url) reportedVirgin Media are the worst. They strong armed me into a ****** deal to take out an O2 sim for £5 a month just to get affordable broadband. Now when my broadband's down, which happens weekly, I check their online service checker and it bounces me to a virgin02 sign in page.
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Bo Duddley (@VallaNils13872) reported@virginmedia I’m in the unenviable position of having my broadband with virgin and my mobile with O2 I currently have internet cutting out constantly and a phone that can’t get a signal in the backwaters of Cambridge and I pay for this awful service