Virgin Media outages and service status in Lincoln, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lincoln, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 27, 7:30 PM GMT+1.
- TV (50%)
- Internet (28%)
- Wi-fi (11%)
- E-mail (6%)
- Total Blackout (6%)
The latest reports from users having issues in Lincoln come from postal codes LN1 , LN6 and LN5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: Lincoln, Newark on Trent, and Gainsborough.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln
|
Internet | 3 days ago |
|
Lincoln
|
Internet | 5 days ago |
Community Discussion
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Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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Dan White (@danwhite33) reported from Balderton, England@virginmedia super hub 3 is not so super anymore, more lights flashing than the Christmas tree and a WiFi range as long as my arm, been intermittent problems since Friday. No one answers your phones and I can’t access my account online 😡 #virginmedia #broadband Grrrrrrrr
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Micky Richards (@mickyrichards27) reported from Lincoln District, England@virginmedia can someone DM me about a complaint.about moving home and not able to get services for a while even though I was told I could
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Ceefit (@ceeo) reported from Carlton on Trent, England@virginmedia Its intermitant last few times its the whole unit fault not working
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Danicka (@copycatcabe) reported from Carlton on Trent, England@virginmedia I have been trying to get in touch with no luck message the engineer numbers and your own message service with nothing back from either one all I want is my internet installing
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia So what your saying is your doing the minimum required by the regulator, and failing your vulnerable customers. As previously stated VM will be mentioned in courts when people are pressing their emergency assist numbers and get a VM message saying their call can’t be connected!
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Second day running, get to 4pm and the internet crashes ... Unfortunately I do not have the luxury to stop work and try to fix it
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MyMinxy (@my_minxy) reported from Lincoln District, England@virginmedia Engineer came Friday, still no service on the phone for 10 hrs to 18 people Saturday, you closed my complaint with £10 credit that I never agreed to, yet still no service waiting for another engineer… my complaint IS NOT RESOLVED @virginmedia
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Clive Burt (@Clive_Burt) reported from North Hykeham, EnglandGetting fed up with organisations using Covid as an excuse for poor customer response #virginmedia
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Micky Richards (@mickyrichards27) reported from Lincoln District, England@virginmedia I need to talk to a human... my WiFi is s**t Tried customer services all I get is automated push 1 if yes etc etc
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supanotts (@bellyncfc) reported from Carlton on Trent, England@virginmedia my broadband has been crap for 3 weeks now,had an engineer friday,says he's done what he can and to see how it is,in a nutshell its the same....shite sometimes 110 meg sometimes like now 15 meg(on 4g for this) im sick and tired now and would like to cancel my contrac
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia I have been offered the opportunity to complain, but as a customer of 20+ years I am aware complaints tend to get ignored. At its worst speed was down to 0.5Mega bits per second ... At its best (for 20 minutes or so) maybe 150Mega bits per second. Paying for 200Mbps .....
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Davith (@Davith03257086) reported from Lincoln District, England@virginmedia Can you please tell me why your broadband is so rubbish it can't even support me streaming a game of the PlayStation network?. It happens every day all day. Sort it out
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Micky Richards (@mickyrichards27) reported from Lincoln District, England@virginmedia Yes. I never seem to get anywhere with that. That's why I called.
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia I’ve given up. You’ve failed yet again to provide what I we needed. I’m not surprised. Virgin Media is fast becoming synonymous with this lack of service. I do NOT recommend you to friends and family.
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Chris Ekins (@chrisekins01) reported from Lincoln District, EnglandI will not be ordering a movie from @virginmedia store ever again. Ordered a movie and never received the dvd. Every time I try to talk to someone about it I get different excuses why I haven’t received the dvd. #badcustomerservice #virginmedia
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chris whitney (@chris_litcons) reported from Lincoln District, England@virginmedia Waited 30 minutes on hold and then you cut me off before I could speak. None of your options work to get my internet problem sorted.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Still here waiting for the restoration of the internet service I pay you to provide.
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Richard Adams (@Pogit) reported from Lincoln District, EnglandA recorded voice saying sorry only calls to an emergency number are allowed is not much help of your lying on the floor only able to press your emergency lanyard! @virginmedia urgent training is required to ensure people aren’t left in this situation. #unacceptable #LivesAtRisk
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Imp & Angel (@ImpAngel1) reported from North Hykeham, EnglandExtremely frustrated and disappointed at the very poor service we're receiving from @vmbusiness as we bring five new phone contracts over from EE. No reply to emails, no returned tel calls. #unacceptable
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia @dev101 Your on-call Network support, who had to wait 18 hours to be sent the ticket, and then he had to endure 4 hours on the phone to India. 2 other households in area also affected. Offer of compensation £0 (issue occurred 15:30 17/9, finally rectified 18:30 19/9).
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gordon Stewart (@gozzie83) reported@virginmedia How do I lock it down so people watching can’t add things to my bill without me knowing? I haven’t had an email or anything even to confirm it happened so is there an additional way to stop it happening in future?
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d_f1888 (@df1888) reported@virginmedia @LutzSchueler Shocking customer service from VM. Next step will be contacting the communications ombudsman
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Steven Byron (@StevenByro) reported@virginmedia what is the update on the broadband please. Ours has been intermittent for the last two weeks I’m unable to work and my partner is also unable to work. We have called multiple times and get told there’s been a fire causing the problem and told to wait 48 hours?
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Mark Sutherland * (@markenello) reported@BrianNicholso16 @virginmedia Their customer service is appalling, I've told them i am leaving and the date, which is my contract end date so they have sent me a bill for beyond that on out of contract fees
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Richard Davies FRSA (@radavies_art) reportedDear @virginmedia I’ve had no TV signal for almost a month. When I contacted you, I was twice left on hold for over an hour; when I finally spoke to someone, I was assured reception would be restored within 24hrs, that was two weeks ago!
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Bill Y (@BillY18201250) reported@PeteUK7 @virginmedia #Vodafone did this to me with my dad's estate. 2months left on a 24month. Gimme the money and kit back. Then had the cheek to try and upsell the package during the call. I lost it on that one. Think its time #ofcom cracked down on bereavement account closure tactics.
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john oxley (@oxosbase) reported@virginmedia I’m continuing to suffer with picture breakup on the TV and the internet keeps dropping out. When are you going to sort these problems out ?
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the_beeb_23 (@thebeeb_23) reported@virginmedia a little man from virgin media just rocked up at the door to explore opportunities to get our business back. How poor is the customer relationship software that they don’t have on record that pricing, service and delivery was so bog awful I will never go back?
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Mrs c (@w47carr) reportedWhen you have to use 4g because @virginmedia is down due to storm 😡😡
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Lawrence Landray (@Glawsloz) reportedSo I now have to wait until Monday evening before @virginmedia will send an engineer out to sort our Hub4 issue. A weekend without the internet. So all our home devices and appliances that need internet connection are now unusable for weekend