Virgin Media outages and service status in Lincoln, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lincoln, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent, and Lincoln.
Community Discussion
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Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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Jon Page (@JonLPage) reported from Lincoln District, England@virginmedia Hello! Do you have any update on the intermittency issues in LN5?
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia @Sonos I don't want meaningless "Sorry for the poor service" what I want is it to be fixed, and fixed permanently, and to be supplied with what I am paying for, which is a stable 200Mbs service.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia I have been offered the opportunity to complain, but as a customer of 20+ years I am aware complaints tend to get ignored. At its worst speed was down to 0.5Mega bits per second ... At its best (for 20 minutes or so) maybe 150Mega bits per second. Paying for 200Mbps .....
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia not happy #VirginMedia landline forcibly converted to digital line after “fault” broadband outage 1am this morning sets off lifeline phone line warning. The point of having a big red emergency button is when there’s an emergency you press it and it calls for HELP!
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia After an hour and ten minutes of appalling noise the woman who put us back on hold disconnected us. Five minutes into the new call and all we want to do now is cancel the contract that you’ve failed to provide.
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Micky Richards (@mickyrichards27) reported from Lincoln District, England@virginmedia I've had it with your Internet. WiFi is atrocious. Disconnected and stored away. Getting sky tomorrow. Can't cancel virgin as in contract. Even had a new router...
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supanotts (@bellyncfc) reported from Carlton on Trent, England@virginmedia I have now tried a laptop on wired and that varies from 110 meg down to 30meg..i really need a engineer to sort this! I have done all your resents,power downs x 3.i have been promised call backs which never came,I'm sick to death of being fobbed off tbh I need out this contract !
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Richard Adams (@Pogit) reported from Lincoln District, EnglandAny update to the Digital Landline faults in #Lincoln @virginmedia. I’m told the cancellation my services for the 1st April has been cancelled why is this? Why are 150 trying to upsell me @VMO2News products when your core products don’t work! +3wks without a landline @Ofcom help
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Jay (@jaynlaura) reported from Lincoln District, England@virginmedia currently been sat hold for 20 mins trying to help my gran as your team have failed in their service for her. She is currently without working services and a 20 minute wait on the phone is not acceptable
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia This was 14 days ago (17/09/2020), and I cannot remember the website, and the network engineer advised (19/09/202) me it might 24 hours before it settled .... Since then it's been variable ....
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia That’s not true that why they now allow calls to other urgent services for priority vulnerable customers such as gas, water electric police and medical urgent but not emergency numbers the trouble is this doesn’t allow calls to hone help and life lines though they should!
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Erin McDaid (@EmcdNotts) reported from Carlton on Trent, England@virginmedia Thanks - will do if it persists but it would be so much easier to have live help or an email link rather than focusing on pushing the 'community' to help ourselves.
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Chris Ekins (@chrisekins01) reported from Lincoln District, EnglandI will not be ordering a movie from @virginmedia store ever again. Ordered a movie and never received the dvd. Every time I try to talk to someone about it I get different excuses why I haven’t received the dvd. #badcustomerservice #virginmedia
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Davith (@Davith03257086) reported from Lincoln District, England@virginmedia Can you please tell me why your broadband is so rubbish it can't even support me streaming a game of the PlayStation network?. It happens every day all day. Sort it out
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Richard Fox (@richardfox92) reported from Carlton on Trent, England@virginmedia what's happened to our tv service no programs and can't even open your web 🤬🤬
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AlicrySky (@SkyAlicry) reported from Lincoln District, EnglandI think I’m done with the bullshit from @virginmedia I can’t take another day of having to reboot or reconnect just to get online on my own home only to have them **** the entire thing with a firmware update. My old dial up was faster than the service we receive.
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Edward Croft (@EdwardCroft19) reported from Lincoln District, England@virginmedia I’ve attempted to speak with your team and somehow never get through to anyone, just an automated service telling me to wait to be connected. Hence resorting to tweeting.
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Mark Jones 🏴🐏 (@barmouth9) reported from Carlton on Trent, England@virginmedia Thanks ,yes I’ve had several updates on completion of work pre Xmas it was 6pm most days . Since then it was 3:30 yesterday , definitely today , and one of your highly trained customer agents advises me it will be 3:30 tomorrow ,unless of course you know something ?
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MyMinxy (@my_minxy) reported from Lincoln District, England@virginmedia Engineer came Friday, still no service on the phone for 10 hrs to 18 people Saturday, you closed my complaint with £10 credit that I never agreed to, yet still no service waiting for another engineer… my complaint IS NOT RESOLVED @virginmedia
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Hannah Stevenson (@HannGrenade__) reported from Lincoln District, Englandsky can't guarantee us at least 40gb of Internet we will be released from our contract. We no longer want this awful Internet and would very much like to go back to @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy (@andyosb) reported@Ofcom @virginmedia did exactly the same thing to me back in 2019! It was - and still is - the worst customer service experience of my life (and I'm now 65). It was just so glad to escape them eventually. They're utter scum. Do yourself a favour & don't go anywhere near this company.
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Gary Freemantle (@Gary_Freemantle) reported@virginmedia in light of @Ofcom ruling, will you now be refunding the 6 months you continued to take from my bank account by DD after I moved house and cancelled out of contract? Especially as even after a 4 hour call you were still transferring me to ‘someone who could help’
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Tommy Jones (@TommyJonesUK) reported@TheGriftReport Virgin Media fined £28m for trapping customers like hostages who can’t cancel. Their service is slower than rigor mortis, but leaving? Harder than faking your own death to escape.
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Tom (@tomofsydenham) reported@Ofcom Good. Virgin media have dreadful customer service. I am very glad to no longer be a customer of theirs.
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Shiv is a velociraptor🥢🪷🐿️ ㉧㉣㉣🪭 (@Shiv_who_burns) reported@ToddCoxeter @virginmedia Prime signed me up to some channel and I never asked for it
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Vocal and Proud (@Vocalandproudx) reportedThe £28 million fine by @Ofcom was long overdue. Hopefully, it sends a clear message to @virginmedia and the rest of the industry that making it difficult for customers to cancel simply isn’t acceptable.
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Ailsa (@Ailsa56202286) reported(Part 2/4)It absolutely wasn't. As five medical students finishing university and being dispersed across the country, there was no practical way to continue using Virgin Media. We called to cancel... and were hit with a £450 early termination charge. We simply couldn't afford it
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Pirate (@pirate1100) reported@MartinSLewis Virgin Media are terrible, I had the phone package removed years ago as they kept billing me for calls I hadn’t made. If you don’t renew broadband contract they charge you extortionate fees. Terrible company.
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Coaster Addict (@Andrew_TRP) reported@MoneySavingExp I’ll never use Virgin Media again. Moved house in 2024 when I was out of contract, they put me on a new 18 months contract without telling me. No email, no letter. Complaints come to nothing. Terrible company.
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Mitesh Patel (@mitzpatel85) reported@Channel4News Don’t think £28m justifies their actions.. if they were deliberately putting customers on hold and dropping call while they tried to cancel, the fine should be £1bn - absolutely pathetic from Virgin Media