Virgin Media Outage Report in Lincoln, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: North Hykeham, Newark on Trent and Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent |
Internet | |
| Lincoln |
TV | |
| Lincoln |
Internet | |
| Lincoln |
Wi-fi | |
| Lincoln |
Wi-fi | |
| Newark on Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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chris whitney
(@chris_litcons) reported
from
Lincoln District, England
@virginmedia No one has replied to the text. Spent hours on it ourselves and Googled the problem. Virgin media were no help at all.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Because I wouldn't connect a laptop to an unknown (to me) website, through the router, where the could alledgely monitor connection speeds. When your engineer visited he had to escalate the issue to your network team. Because I had 1 downstream & 1 upstream not the 24 down and 4.
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Imp & Angel
(@ImpAngel1) reported
from
North Hykeham, England
Extremely frustrated and disappointed at the very poor service we're receiving from @vmbusiness as we bring five new phone contracts over from EE. No reply to emails, no returned tel calls. #unacceptable
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia @KazH50 Can you tell me what the issues are in Lincoln, speed down to 2Mbs ... Paying for 200Mbs
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Amy
(@amyxpxx) reported
from
Lincoln District, England
@virginmedia I would like to cancel my contract it’s finished September 11th
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
Getting fed up with organisations using Covid as an excuse for poor customer response #virginmedia
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Issues in Lincoln
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Major problems in Lincoln .... BT turned service off to green box!
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I have that already, and the issue exists in the middle floor, which is why I want to get a booster for that floor, and also enable my laptop to plugged in on that floor, in the office that I have
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David A Slack
(@cannabicyclol) reported
from
Carlton on Trent, England
First class service from @virginmedia DVR box had ‘green screen of death’. Reported Wednesday, new upgraded V6 box arrived Thursday. Installed and working! Well done @virginmedia
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Still here waiting for the restoration of the internet service I pay you to provide.
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Amy
(@amyxpxx) reported
from
Lincoln District, England
@virginmedia hi, I would like to cancel my contract it will be ending September.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia being shifted from technician to technician to technician.....no resolution ...on the phone for nearly an hour
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia It took until 18:30 for your engineer to call me. Even now the service keeps dropping out ....I hope your techs onto the problem
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supanotts
(@bellyncfc) reported
from
Carlton on Trent, England
@virginmedia can someone help me pls,I'm sick off trying to get help for over a week about my broadband
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supanotts
(@bellyncfc) reported
from
Carlton on Trent, England
@virginmedia my broadband has been crap for 3 weeks now,had an engineer friday,says he's done what he can and to see how it is,in a nutshell its the same....shite sometimes 110 meg sometimes like now 15 meg(on 4g for this) im sick and tired now and would like to cancel my contrac
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia @dev101 Your on-call Network support, who had to wait 18 hours to be sent the ticket, and then he had to endure 4 hours on the phone to India. 2 other households in area also affected. Offer of compensation £0 (issue occurred 15:30 17/9, finally rectified 18:30 19/9).
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Ok Virginmedia, the WiFi extender for which paying for (installed on 27th May 2020) has ceased working, this may or may not be as a result of the issues from the weekend or not, but before the issues started, it worked, afterwards it didn't. How do I get it replaced?
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supanotts
(@bellyncfc) reported
from
Carlton on Trent, England
@virginmedia I have now tried a laptop on wired and that varies from 110 meg down to 30meg..i really need a engineer to sort this! I have done all your resents,power downs x 3.i have been promised call backs which never came,I'm sick to death of being fobbed off tbh I need out this contract !
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chris whitney
(@chris_litcons) reported
from
Lincoln District, England
@virginmedia Waited 30 minutes on hold and then you cut me off before I could speak. None of your options work to get my internet problem sorted.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TheFourhead
(@TFourhead) reported
@virginmedia As a business it's just shocking how little real customer service you offer, you'd rather lose a customer for life than help them out just a small amount??? Can't understand it personally
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Saurabh_Penkar
(@saurabh_penkar) reported
@virginmedia Thats fine..atleast 3 call centre employee have told me they will call if and when they have update...upto Virgin when want to fix the issue or IF they want to fix the issue....I am now getting used to live without Virgin connectivity...
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James Harrison
(@JNH77) reported
@virginmedia This morning. Every time someone calls the system is either down or there’s some other issue. I’m gobsmacked by the service levels. Enough is enough, calling Sky today
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Kathryn Chard
(@Chard2Kathryn) reported
@beatieedney @virginmedia I agree . I have had no access to my mailbox for two weeks. Promised tech help but nothing and they are useless on the phone. Have almost given up
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Tribe67
(@Tribe671) reported
@virginmedia Hardware issues
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Moray Pringle
(@MorayPringle) reported
@virginmedia I’ve given you my complaint reference number and you have my full name - this should allow the complaints department to find my case. Please write to them and ask them to email me? That’s not an unreasonable request I don’t think
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clementp
(@clement_palle) reported
@virginmedia My neighbour called from his side and they first booked an engineer to visit his flat and then cancelled saying it’s a local issue
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Sathya Ramkumar
(@sath_nq) reported
@virginmedia Hi my internal complaint number is 116912_21947 will this help? Yes I live above ground floor I’m also billed and amount taken from my account even though I am yet to get service. Do you recommend to stop direct debit?
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James Harrison
(@JNH77) reported
@virginmedia It’s a service issue. The direct debit was set up to O2 for a SIM card that I specifically said I didn’t want. How can someone set up a direct debit on my account with my authorisation or knowledge? That is shocking
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clementp
(@clement_palle) reported
@virginmedia hi our Broadband is down for 3rd day now and it’s a locality issue where several households in Sutton area are affected but your poor customer services keeps asking us to reset the router or reboot the devices. They are not even transferring the calls to a Manager.