Virgin Media outages and service status in Lincoln, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lincoln, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (67%)
- Wi-fi (33%)
The latest reports from users having issues in Lincoln come from postal codes LN6 and LN1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: Lincoln, and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln
|
Internet | 11 days ago |
Community Discussion
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Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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MyMinxy (@my_minxy) reported from Lincoln District, England@virginmedia on the phone now for 3rd time as get cut off, no internet and NO HELP, it’s been over 24hrs now, I need the internet
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia I do really get fed up with VirginMedias poor service and platitudes. The speed on my internet connection is down less than 56kb, but your Helpdesk technicians consider this to be a problem
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia I’ve given up. You’ve failed yet again to provide what I we needed. I’m not surprised. Virgin Media is fast becoming synonymous with this lack of service. I do NOT recommend you to friends and family.
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Jon Page (@JonLPage) reported from Lincoln District, England@virginmedia Hello! Do you have any update on the intermittency issues in LN5?
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Anthony Cockayne (@anthonycockayne) reported from Carlton on Trent, England@virginmedia will you sort your broadband issues out! Been two days now with no or intermittent service NG5 Area
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia I didn’t know I could use the forums to terminate my contract.
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Adam Butler (@AdamSButler65) reported from Southrey, England@MichaelLCrick @TomaszPalmer @RogerMi17980111 @virginmedia And the reality is (sadly) that when someone in your position posts stuff like this, it does carry much more clout than the average person who is being let down by these big companies. Power to you Michael.
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Micky Richards (@mickyrichards27) reported from Lincoln District, England@virginmedia I need to talk to a human... my WiFi is s**t Tried customer services all I get is automated push 1 if yes etc etc
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia The only response is they have given up and will let me out of my contract early. Not a great response for a customer of well over 20 years
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Erin McDaid (@EmcdNotts) reported from Carlton on Trent, England@virginmedia Thanks - will do if it persists but it would be so much easier to have live help or an email link rather than focusing on pushing the 'community' to help ourselves.
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Ceefit (@ceeo) reported from Carlton on Trent, England@virginmedia Internet speeds up and down or not on at all. 2 hours on phone to be cut off! Not happy I've got work to complete. Your customer service is poor! #virginmedia
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john etheridge (@etheridg) reported from Lincoln District, England@virginmedia,I'm John etheridge,I've rung you twice now,yesterday+today+you've cut me off,this is disgusting!not v.professional,not keen about yr firm anymore,customer service is crap,please cancel my broadband/,phone now+cancel coming to me on the 15th of this month!I'm annoyed
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia I’m still getting Mail saying it needs updating, but more importantly installers and CS need to ensure they’re installed correctly and why they’re needed. It’s not just for 999. 999 can take hours to attend Jane down the street can be here in minutes.
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AlicrySky (@SkyAlicry) reported from Lincoln District, EnglandOh look no internet again. Thanks @virginmedia Someone recommend a new service provider please because I’ve truly had enough :(
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia It’s intermittent. Not off often enough to be called no service or you’d have to pay us back for the lack of service but not on long enough to be much use.
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Paul Saxby (@lightpro) reported from Balderton, England@virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..
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Marc Hanheide (@MarcHanheide) reported from Lincoln District, England@virginmedia tried calling you for 40 minutes now, no luck. Broadband issue in LN1 area. Can ping external servers but your DNS servers (194.168.4.100) is not responding/working. All our devices are affected, but service status says all good. Rebooted everything. Fix please!
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Tom Spice (@spice2001) reported from Carlton on Trent, England@jack108986 @virginmedia Seems lots of people are having the same problem. I’d go on channel 100 and hope by the time McGregor is on they’d fixed the issue.
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Simon Obendorf (@obendorf) reported from Lincoln District, England@virginmedia No. Trying to upgrade to a faster broadband-only plan. Chat can’t do it because cancelling the landline I don’t use is heretical. Fastest broadband speeds require me to take a SIM I don’t want or need. Online tries to push a TV service. No one listens. Customer fumes.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Because I wouldn't connect a laptop to an unknown (to me) website, through the router, where the could alledgely monitor connection speeds. When your engineer visited he had to escalate the issue to your network team. Because I had 1 downstream & 1 upstream not the 24 down and 4.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Wright (@ncfcandywright) reported@virginmedia why does my online account have a button telling me to look at my renewal offers but when I click on it I get 'customer exclusion' in the address bar and get told to call? 70ish days until my contract ends
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Tracy (@tracybet) reported@Alexarmstrong @GBNEWS Major UK mobile network operators like Vodafone, Virgin Media O2,Tesco Mobile don't make direct cash donations to refugee charities, but instead donate technological equipment, free data, connectivity packages directly to refugees & asylum seekers through partnerships.
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Brandon 🏴🦢 (@Brandon16FC) reported@virginmedia @D4N7O Not working still
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steppa (@steppaCS) reported@wixinho @virginmedia literally 3rd time ive had this issue at different properties, you'd think theyd be able to do it right first, second? no, third time
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Wix (@wixinho) reported@steppaCS @virginmedia They’re so ****. Since moving back I’m on EE and never had any issues other than a day outage when they were doing maintenance on the area.
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Keiran Griffiths (@Keiran_Mark) reported@vdaybabygirl85 @rayquannnnnnn @virginmedia Keeps dropping out? Which VM Hub do you have? I've just got upgraded free from the hub 3 to hub 5 and so far haven't had any drop outs. Give the customer services a call and ask for an engineer (free) and when they come, it's ifs the hub 3, they'll change it for free.
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Game of the People (@GameofthePeople) reported@virginmedia is the Clients Support Team a bona fida Virgin media account?
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Davie G 🇬🇧 (@fredbeare) reported@biggle1908 Wouldnt touch virgin media witha barge pole, agreed to join them then customer service set in was apallingso pulled out
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Yampy Yamyam (@YampyYamYam) reported@biggle1908 Bloody awful. Been with virgin media for years. Last 12 months internet constantly crashing or really slow andthey doubled our renewal . Ditched them for EE. 24 quid a month with great speed
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It's Ahmad (@AhmadX_Official) reportedIn 2003, 68-year-old Stan Beaton said goodbye to his beloved wife, Ruby, after she lost her battle with cancer. Among all the memories she left behind, one became his greatest treasure, a simple voicemail recorded on their home answering machine, preserving the sound of her voice. For years, Stan kept the same phone service for one reason alone: he was terrified that changing providers might erase that recording. Whenever grief became too heavy, he would play the message, finding comfort in hearing Ruby speak once again. Then, without warning, everything changed. During a routine system upgrade by Virgin Media, the voicemail was accidentally deleted. Stan later described the heartbreak: "When I realized it was gone, it felt like I had lost my wife a second time." Once the company understood what had happened, they launched an extraordinary recovery effort. Around a dozen engineers dedicated three full days to retrieving a single voicemail. They combed through archived systems, aging servers and backup files, comparing the task to finding a needle in a haystack. Despite the odds, they refused to stop searching. Against all expectations, they found it. When Stan learned how many people had worked tirelessly to recover his recording, he was overwhelmed. "All those people… just to help me? I never imagined a company would go to such lengths," he said. Then came the moment he had almost given up hope of experiencing again. Ruby's familiar voice filled the room: "Stan and Ruby are not available right now. Please leave your name and number, and we'll get back to you." Tears quickly welled up in his eyes. "Amazing… absolutely amazing," he whispered. With deep gratitude, he later said: "I thought I would never hear her voice again. They gave me back something I believed was gone forever. They made an old man incredibly happy." Sometimes the greatest treasures aren't money or possessions. They're the few precious seconds of a loved one's voice memories that can comfort a heart for a lifetime.