Virgin Media Outage Report in Lincoln, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Lincoln come from postal codes LN6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: North Hykeham, Newark on Trent and Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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Obi-Dan
(@djn2911) reported
from
Carlton on Trent, England
My @virginmedia wifi does not reach my bedroom and they are not selling anymore of their new mesh network pods so i am thinking of leaving them. Any recommendations for good wifi providers?
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia hi been a new customer since 9/12 still not connected due to an outage is this a record ?
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.
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Ceefit
(@ceeo) reported
from
Carlton on Trent, England
@virginmedia Its intermitant last few times its the whole unit fault not working
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Davith
(@Davith03257086) reported
from
Lincoln District, England
@virginmedia Can you please tell me why your broadband is so rubbish it can't even support me streaming a game of the PlayStation network?. It happens every day all day. Sort it out
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia Thanks for the steer to your Indian call centre ,they very helpfully tell me to remain patient until the outage is resolved unfortunately they couldn’t tell me if 21 days and counting is a record maybe you have other forms of enlightenment.
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Davith
(@Davith03257086) reported
from
Lincoln District, England
@virginmedia Fastest broadband provider my arse. Tour broadband is ****. I pay for 100mbps and barley get a tenth of that. So stop your lying
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia not happy #VirginMedia landline forcibly converted to digital line after “fault” broadband outage 1am this morning sets off lifeline phone line warning. The point of having a big red emergency button is when there’s an emergency you press it and it calls for HELP!
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia Thanks ,yes I’ve had several updates on completion of work pre Xmas it was 6pm most days . Since then it was 3:30 yesterday , definitely today , and one of your highly trained customer agents advises me it will be 3:30 tomorrow ,unless of course you know something ?
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Is it an instructional twitch of all customer service officers, to say "I am sorry ....", wouldn't it be better if your organisation actually did something about it? So it becomes the exception and is not the norm?
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Tim
(@Tim_Arnold1977) reported
from
Carlton on Trent, England
@virginmedia Yes. It's odd, it's like I've still got some service but it comes up 'no internet connection' when I go to Google etc.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I have not made any changes, and I have a Hub 3, and a pair of 5 year old TiVo boxes, one of which is having problems playing back things that have been recorded. But as I don't want waste an hour if my time in a queue, I shall just look forward to the end of the contract ....
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Nice to see that you "Customer Services" are maintaining their historic levels of poor service. My contract comes to an end on the 19th of this month, I am wondering why I want stay with you. .... You were near bottom Uswitches recommended list
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Lexy F-J 🦊
(@lexyfj_) reported
from
Lincoln District, England
@virginmedia Thanks for the reply. I've only got one account with you and have used the same email - I have been receiving emails about my bills & offers etc but can't sign in online.
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nick c
(@CoddNicholas) reported
from
Lincoln District, England
@virginmedia help no phone service in Lincoln can’t phone you off mobile or home phone tried on line site no help at all
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Simon Obendorf
(@obendorf) reported
from
Lincoln District, England
@virginmedia No. Trying to upgrade to a faster broadband-only plan. Chat can’t do it because cancelling the landline I don’t use is heretical. Fastest broadband speeds require me to take a SIM I don’t want or need. Online tries to push a TV service. No one listens. Customer fumes.
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Daniel height
(@dheight1990) reported
from
Cherry Willingham, England
@virginmedia any chance you can come fix my broadband sooner than monday? Upgraded to your new hub 5.0 only for it to fail 5 days later ? I pay good money for this service for which im not receiving ? Not really acceptable
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Tom Spice
(@spice2001) reported
from
Carlton on Trent, England
@jack108986 @virginmedia Seems lots of people are having the same problem. I’d go on channel 100 and hope by the time McGregor is on they’d fixed the issue.
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Lexy F-J 🦊
(@lexyfj_) reported
from
Lincoln District, England
@virginmedia hello, I'm having an issue signing into my online account, I've tried resetting my password and have entered the correct information multiple times, it says that the site doesn't recognise my account/password. Can you please advise?
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Louise Mirwitch
(@louisemirwitch) reported
from
Lincoln District, England
@virginmedia Please let me know what I should press to get through to support. The options are totally garbled
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Robson
(@MiaRobson7) reported
@virginmedia I have just called them and once again was put through to about 2 different people who could not help. I was then put through to Niko from pre installation team who was extremely unhelpful. Can a manager call me?
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Heavenly Commandress
(@myauntybunts) reported
@virginmedia Sorted. I advised that l had other things to do so could only wait a short while but l ended up on hold for about an hour until l gave up. The first service rep then called me again to ask if l had managed to close my account(!)
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Heavenly Commandress
(@myauntybunts) reported
@virginmedia Hi, your one of your service representatives rang me this morning regarding an account for an address l haven't lived at since Nov 2021. I told her that l had notified yourselves that l had moved house but wasn't able to cancel the contract as the cancellation fee was too high
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Selene Graves
(@Selenegraves85) reported
@JimSterling @virginmedia Crazy seeing all these people and their horror stories with virgin media. I've been with them for yonks and never had an issue. Guess I got lucky.
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Jan van Brügge
(@jvanbruegge) reported
It is clear that they just do not want my business. Went with @virginmedia now where this was not an issue, next week I will finally have internet in my flat
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Adam Southall
(@FluffiestOtaku) reported
@Abstruse @JimSterling @virginmedia I've been told by Frontier that we would have broadband service in our area soon...that was 12 years ago (even got flyers in the mail) ...still waiting for any ISPs to come to my area...the only one that is close, won't expand to me, so I'm stuck using 4Glte for now.
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Gaz
(@Aiden_MCFC) reported
@virginmedia I assume I'll be compensated for this poor service then. It will be 3 days without WiFi through no fault of my own. Not to mention a whole day wasted trying to sort it out!
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Heavenly Commandress
(@myauntybunts) reported
@virginmedia I then called your customer service line in the hopes of getting this rectified and after l had explained the issue, they guy said your first rep shouldn't have called me as this essentially has nothing to do with me. One again l was asked to hold the line whilst he got this s
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🏳️🌈 🇬🇧 🇪🇺 Carl Denis 🇪🇺 🇬🇧 🏳️🌈
(@TisMeCarl) reported
Poor Lads from @VirginMedia... Thought they’d just be left in peace to put the box on the outside of the house, then pin the cable to our house 🏡 Got them pull up all the paving slabs to bury their cable. They were probably annoyed, but didn’t show it & they did what I’d asked
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Andy Higgins
(@andyhiggins10) reported
@virginmedia The contract in my name and starting a new one in my wife’s name, taking full advantage of the new customer offer,