Virgin Media Outage Report in Lincoln, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: North Hykeham, Newark on Trent, and Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 months ago |
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TV | 2 months ago |
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Internet | 2 months ago |
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Wi-fi | 2 months ago |
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Wi-fi | 2 months ago |
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Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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Ben Dentith (@BenDentith0690) reported from Carlton on Trent, England@virginmedia The only solution you provide is to miss precisely what I pay you for, so you can get it fixed in time for me to watch in the main, what I don’t want to watch. You have no solutions beyond telling your customers to suck it up whilst you hoard extortionate subscription fees.
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Ben Dentith 🔰 (@BenDentith0690) reported from Carlton on Trent, England@bucklandmatthew @virginmedia It’s really poor, I feel like you just spend most of your time going around in circles with them. Status page will say no issue, troubleshoot page says issue and to turn everything off. You do so and it still doesn’t work and you get the same message from the TS again.
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Ben Dentith 🔰 (@BenDentith0690) reported from Carlton on Trent, England@virginmedia Given that I can access the internet through the TiVo box I’d think the wired connection is ok. This is happening frequently now and there is never an issue shown on the status page but is often an issue when I run the troubleshoot. I’m increasingly fed up with the service.
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🌜 B E K A 🌛 (@itsbeka91) reported from Boultham, England@virginmedia Internet is ******* shocking. Every week we have connection issues and never any refunds for payment. Absolute joke. Will be swiftly looking for a new provider
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Ben Dentith 🔰 (@BenDentith0690) reported from Carlton on Trent, England@virginmedia No, I’m on the super hub 2ac. I have got no wired connections and so am not/cannot check them. The box is working fine as is the internet through the box so I assume the problem is just with the WiFi.
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🔱ayne (@castiger14) reported from Lincoln District, EnglandSo @virginmedia are doing a discounted deal plus £100 credit for ex service people who have the DDS card , very good of them if they didn’t tell me that it can only be done online!! So if you’ve served your country and decide to call them on the phone , tough! @discounts_mod
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Jay (@jaynlaura) reported from Lincoln District, England@virginmedia 1 hour on the phone with your technician making out it was a fault my end thanks for the worst customer service experience yet. The only thing that keeps me with your service is that no one else offers 350+ meg
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Richard Fox (@richardfox92) reported from Carlton on Trent, England@virginmedia so still waiting for my return call about escalating a billing dispute, that was started Tuesday. Very poor service once again, and to be told in the call you can send an engineer to see if its crossed wires at a one off charge of £90 that's taking the ****.
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joanne clinton (@jojoclinton) reported from Lincoln District, England@virginmedia Your missing the point-I’m no longer a customer I want my emails back and account closed. Cyber Crime are involved and this is ridiculous #shameonyou @virginmedia @BBCWatchdog #blackmail
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Jonathan Garner (@jongarner_spurs) reported from Waddington, Englandfor your services, not for these problems to occur. Whilst I think of it too. I’m very very disgruntled at the level of customer loyalty. Come on @virginmedia you can and should do better! 😡😡😡😡
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Ben Dentith (@BenDentith0690) reported from Carlton on Trent, England@virginmedia broadband seems to be down in NG4, Nottingham.
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Sophie (@Soph115) reported from Bracebridge Heath, England@virginmedia We took the new deal online which included a television for being a new customer. Therefore, we got a second box fitted & 4 months later, still NO TV. For the first month, the box didn’t work properly & we were promised a discount of our monthly bill & that didn’t happen either.
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David A Slack (@cannabicyclol) reported from Carlton on Trent, EnglandWhy @virginmedia does your service status say broadband in NG5 is fine when it clearly is not (again!) - as confirmed by your offshore support team.
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Ben Dentith (@BenDentith0690) reported from Carlton on Trent, England@virginmedia Hi, as mentioned I have already tried these steps and I still do not have any internet access. Everything was ok until there appeared to be work being done on the box on our street last night. Been v poor and now not working ever since.
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Hayley Toyne (@Baybury) reported from Branston, EnglandSo frustrated with @virginmedia service tonight, been on phone for over 40 minutes, broadband speed of 15 mbps not the 200 we upgraded too!!!!! And no getting the customer service rep to understand we have been complaining since Friday. #poorcustomerservice #hellosky
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Hayley Toyne (@Baybury) reported from Branston, England@virginmedia No thanks, I’m done. Literally spent hours on the phone to your customer services and I’ve had enough.
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Jonathan Garner (@jongarner_spurs) reported from Waddington, England@virginmedia why have I still not got my problem resolved! 😡 Engineers have been, waited for appropriate fix, still no engineer or phone call. I’ve been talking with a helpline for 30 minutes today, and now I’ve got to wait an hour! for another phone call. 😡 I’ve taken the day
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Ben Dentith 🔰 (@BenDentith0690) reported from Carlton on Trent, England@virginmedia There was a fault that had an estimated fix of Tuesday at 18.00. We have had complete loss of connection like we had done before but now it’s intermittent and keeps dropping out. Issues since Sunday now, the fact we are on Friday is something of a joke.
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Holly (@HollyByrne_) reported from Lincoln District, EnglandReally disappointed with our @virginmedia WiFi router, it’s hardly worked this whole week and last time I rang to ask a question they were really rude 😡
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Richard Fox (@richardfox92) reported from Carlton on Trent, England@SkyUK was thinking of leaving @virginmedia but you broadband speed is way to slow even though BT say they can give 300 MB with ultra fast fibre. Now thinking doing a split tv with sky bb with vm. 😭
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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linda goodwin (@momgoodone) reported@virginmedia well what utter disgusting service from your call operators #rippedoff#noway
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Gwennan Thomas (@GwennanThomas) reported@virginmedia WiFi OK now, thanks. BUT most of working day Friday you failed to provide service and on 789 presented outage as necessary for "improved service"! I had to use almost 1GB data to WFH. Am with Virgin Media & Mobile but you're "afraid" you can't compensate me/reinstate data used?
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A Brown (@Ash_spurs) reported@virginmedia Done all that over and over. The issue is promise of call backs, never happen, paying for a service I'm not getting, cant get an engineer,online help is useless. NO CALL BACKS AFTER PROMISING X4 TIMES NOW.What am I meant to do with this faulty equipment? @Ofcom disgusting service
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Julian Perkins (@JulianPerkins1) reported@virginmedia I did that yesterday. 1 hour and 15 minutes on my day off to talk to someone who admitted towards the end of the call that it was their first day and couldn’t tell me what it was for. I’m not calling again and have now raised a formal complaint.
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mr baldy (@Omen_66) reported@virginmedia So after phoning for the 6th time the person I spoken to told me the pod hasn’t been activated. Wait 15 minutes n try again. Waited a hour And it still doesn’t work so back on the phone. Your customer service is rather incompetent
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KrazyKiwi (@SharonMC68) reported@virginmedia Ok router just reset itself again.... we need help. I can't work from home like this... this is totally unacceptable
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That Heaton Mess (@GavHeaton) reported@virginmedia We have WiFi blackspots around the house and not had a working phone line for maybe over a year. I managed to book for an engineer on the website to come and visit for the phone line but still doesn't help the WiFi. I tried order a booster/pods but it says non available.
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Mohamed (@Mohd101) reportedOver the call @virginmedia admit that there is an issue in my area but they don’t want to send any documented communication to avoid any liability. Unprofessional!
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Chris Sanders (@Chrissanders13) reported@virginmedia Nope - only that I have to call back every day until it’s fixed and then that should sort all my problems - brilliant !!
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Shepltfc (@shepltfc) reportedRebooted my router at half-time, in the hope we were so slow due to my poor Virgin Media service.