Virgin Media outages and service status in Lincoln, England

Problems in the last 24 hours in Lincoln, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lincoln, England

The most recent Virgin Media outage reports came from the following cities: Lincoln, Newark on Trent, and Gainsborough.

City	Problem Type	Report Time
Lincoln	E-mail	16 hours ago
Lincoln	TV	4 days ago
Lincoln	TV	7 days ago
Lincoln	TV	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lincoln, England

Latest outage, problems and issue reports in Lincoln and nearby locations:

• 
  Clive Burt (@Clive_Burt) reported 1 minute ago from North Hykeham, England

  @virginmedia @dev101 Your on-call Network support, who had to wait 18 hours to be sent the ticket, and then he had to endure 4 hours on the phone to India. 2 other households in area also affected. Offer of compensation £0 (issue occurred 15:30 17/9, finally rectified 18:30 19/9).

• 
  Grez Nicholson (@greznic) reported 12 minutes ago from Skellingthorpe, England

  @virginmedia any problems in the LN6 area, your connection keeps dropping

• 
  Matthew Cooper (@Matthew56242945) reported 12 minutes ago from Carlton on Trent, England

  Virgin Media fixed the phone issue, a local fault, so I rang Royal Mail to get my money back. The phone went out again during the call. If I was a person with anxiety and depression issues this might be a major problem. Oh wait, I am a person.....

• 
  Micky Richards (@mickyrichards27) reported 12 minutes ago from Lincoln District, England

  @virginmedia Yes. I never seem to get anywhere with that. That's why I called.

• 
  Matthew Jones (@mattxjones) reported 14 minutes ago from Lincoln District, England

  @virginmedia It wasn’t - I just want to add sky sports to my package, but I can’t online and the automated telephone service doesn’t work

• 
  Clive Burt (@Clive_Burt) reported 17 minutes ago from North Hykeham, England

  @virginmedia My Daught is having significant problems with her IPAD as result, and using her phones data (no we are not Virgin phones), which is costing her, when your network falters, I then switch to my NHS phone and use its data, and my simply uses her work phone ...both essential workers.

• 
  Mark Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐏 (@barmouth9) reported 19 minutes ago from Carlton on Trent, England

  @virginmedia Thanks ,yes I’ve had several updates on completion of work pre Xmas it was 6pm most days . Since then it was 3:30 yesterday , definitely today , and one of your highly trained customer agents advises me it will be 3:30 tomorrow ,unless of course you know something ?

• 
  Clive Burt (@Clive_Burt) reported 24 minutes ago from North Hykeham, England

  @virginmedia being shifted from technician to technician to technician.....no resolution ...on the phone for nearly an hour

• 
  Clive Burt (@Clive_Burt) reported 25 minutes ago from North Hykeham, England

  @virginmedia Also perhap if you read the full thread, it would help.

• 
  Clive Burt (@Clive_Burt) reported 29 minutes ago from North Hykeham, England

  @virginmedia Is it an instructional twitch of all customer service officers, to say "I am sorry ....", wouldn't it be better if your organisation actually did something about it? So it becomes the exception and is not the norm?

• 
  Clive Burt (@Clive_Burt) reported 30 minutes ago from North Hykeham, England

  @virginmedia I have not made any changes, and I have a Hub 3, and a pair of 5 year old TiVo boxes, one of which is having problems playing back things that have been recorded. But as I don't want waste an hour if my time in a queue, I shall just look forward to the end of the contract ....

• 
  AlicrySky (@SkyAlicry) reported 35 minutes ago from Lincoln District, England

  @virginmedia I didn’t know I could use the forums to terminate my contract.

• 
  Toby Stephenson (@tobystephenson) reported 38 minutes ago from Lincoln District, England

  @mrwilliamstokes He couldn’t be clearer that he’s asking for a repayable loan not free money. The media really have their heart set on pulling Virgin apart. People are terrible too, we make our own beds that we have to sleep in - E.g. flying Ryanair now because we put nicer airlines out of biz.

• 
  Clive Burt (@Clive_Burt) reported 42 minutes ago from North Hykeham, England

  @virginmedia I have been offered the opportunity to complain, but as a customer of 20+ years I am aware complaints tend to get ignored. At its worst speed was down to 0.5Mega bits per second ... At its best (for 20 minutes or so) maybe 150Mega bits per second. Paying for 200Mbps .....

• 
  AlicrySky (@SkyAlicry) reported 44 minutes ago from Lincoln District, England

  I think I’m done with the bullshit from @virginmedia I can’t take another day of having to reboot or reconnect just to get online on my own home only to have them **** the entire thing with a firmware update. My old dial up was faster than the service we receive.

• 
  Daniel height (@dheight1990) reported 51 minutes ago from Cherry Willingham, England

  @virginmedia any chance you can come fix my broadband sooner than monday? Upgraded to your new hub 5.0 only for it to fail 5 days later ? I pay good money for this service for which im not receiving ? Not really acceptable

• 
  Chris Ekins (@chrisekins01) reported 53 minutes ago from Lincoln District, England

  I will not be ordering a movie from @virginmedia store ever again. Ordered a movie and never received the dvd. Every time I try to talk to someone about it I get different excuses why I haven’t received the dvd. #badcustomerservice #virginmedia

• 
  David A Slack (@cannabicyclol) reported 53 minutes ago from Carlton on Trent, England

  First class service from @virginmedia DVR box had ‘green screen of death’. Reported Wednesday, new upgraded V6 box arrived Thursday. Installed and working! Well done @virginmedia

• 
  Richard Adams (@Pogit) reported 53 minutes ago from Lincoln District, England

  @virginmedia So what your saying is your doing the minimum required by the regulator, and failing your vulnerable customers. As previously stated VM will be mentioned in courts when people are pressing their emergency assist numbers and get a VM message saying their call can’t be connected!

• 
  Dave (@davemabbott1984) reported 58 minutes ago from Carlton on Trent, England

  @StevenKiberton @virginmedia But when the internet n tv goes down fur even 30 seconds everyone’s on socials via mobile moaning thy can’t watch re runs of Jeremy Kyle or lose women

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gail hendry (@gail_hendry) reported 2 minutes ago

  @virginmedia 17th may. I received a response today but it has not answered my questions or resolved the issue. Thank you

• 
  godisgood (@ed2dfc1b030e4cb) reported 2 minutes ago

  @Benleo @virginmedia I went to the ombudsman who was great I got £75 compo after virgin still took higher monthly rate after I cancelled 4 months before they’re the worst of the worst Indian call centre don’t get back when they said wasted hours

• 
  (((Tim from Radio Clash))) 🌈 🏳️‍🌈💛🤍💜🖤 (@radioclashblog) reported 2 minutes ago

  Sadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.

• 
  D (@idczn) reported 2 minutes ago

  The only contract I ever signed with Virgin Media was in 2018, and it continues to this day. I have never changed or upgraded it; I only occasionally tried to report home network connection issues. It turns out that in November 2024, a two-year contract was accepted, which I only found out about in 2025 when I wanted to cancel their services. I couldn't leave them XD However, checking who did this on my behalf and when (because it certainly wasn't me) was impossible, as I had no way to log into my Virgin account Now I cansee- the accepted contract has different number? There is no any signature of mine- and information that was sent to e-mail: back then controlled by hacker

• 
  Dave (@DaveWW1877) reported 4 minutes ago

  Has anyone else received horrendous Customer Service from @virginmedia regarding the handling of complaints. ?

• 
  COYS (@KAY7COYS) reported 6 minutes ago

  @virginmedia are the worst internet provider. Wouldn’t recommend at all.

• 
  Michael Clarkson (@ria_747) reported 8 minutes ago

  @Stephencheatley @virginmedia Just get freeview or freesat, Stephen. I’ve got Virgin media broadband and to be fair I’ve never had any problems.

• 
  Laura Flavell (@LauraFlavell1) reported 9 minutes ago

  @virginmedia Please can u let me know if Virgin emails are down? I can’t log into my account. I get this: “Your Virgin Media Mail account is currently unavailable. This is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us

• 
  BigK (@KelvinFavell) reported 13 minutes ago

  @virginmedia is there an issue sending out a 360 upgrade box? Told it takes up to 7 days. It is now 12.

• 
  Dee Jarvis 🟪⬜️🟩🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@DeeJarv34798927) reported 14 minutes ago

  @Benleo @virginmedia My experience - engineer comes in to fix box. Tells me to put 'dog away!' I say 'no, she won't come into the lounge or bother you' 'Tea, coffee?' I say 'No' 'Water, fruit juice?' I add 'Fruit, fruit' he says I return with apple & banana He grabs both & puts them in his bag 🤨😖