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Virgin Media outages and service status in Lincoln, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Lincoln, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • 59% TV (59%)
  • 18% Internet (18%)
  • 12% Wi-fi (12%)
  • 6% E-mail (6%)
  • 6% Total Blackout (6%)

The latest reports from users having issues in Lincoln come from postal codes LN6 , LN1 and LN5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lincoln, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lincoln, England

The most recent Virgin Media outage reports came from the following cities: Newark on Trent, Lincoln, and Gainsborough.

CityProblem TypeReport Time
Newark on Trent TV 9 days ago
Lincoln Total Blackout 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lincoln, England

Latest outage, problems and issue reports in Lincoln and nearby locations:

  • Jasoncarl79
    Jason (Kin3tic) (@Jasoncarl79) reported from South Muskham, England

    @virginmedia No it’s not fixed , come on get this sorted. Your broadband speed may be fast but it is so erratic and always at half speed or dropping in and out, today it’s been awful’

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia I do really get fed up with VirginMedias poor service and platitudes. The speed on my internet connection is down less than 56kb, but your Helpdesk technicians consider this to be a problem

  • GiddyG
    John Gidman (@GiddyG) reported from Bracebridge Heath, England

    @virginmedia My router is on, *********** light is showing, but no devices in my house can connect to the Internet. I rebooted the router, and still no Internet. Post code is LN4. Please advise re any local or national issues and next steps. Needs fixing ASAP.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia @Sonos I don't want meaningless "Sorry for the poor service" what I want is it to be fixed, and fixed permanently, and to be supplied with what I am paying for, which is a stable 200Mbs service.

  • BenDentith0690
    Ben Dentith 🔰 (@BenDentith0690) reported from Carlton on Trent, England

    Fault v210 on my TiVo box @virginmedia. All on demand services are down in NG4.

  • my_minxy
    MyMinxy (@my_minxy) reported from Lincoln District, England

    @virginmedia Engineer came Friday, still no service on the phone for 10 hrs to 18 people Saturday, you closed my complaint with £10 credit that I never agreed to, yet still no service waiting for another engineer… my complaint IS NOT RESOLVED @virginmedia

  • chris_litcons
    chris whitney (@chris_litcons) reported from Lincoln District, England

    @virginmedia Waited 30 minutes on hold and then you cut me off before I could speak. None of your options work to get my internet problem sorted.

  • wilsmadein85
    Nathan Wilson (@wilsmadein85) reported from Boultham, England

    @virginmedia Every time i ring we get told to visit the website then the phone goes dead. And your still taking money for my dad's mobile! I'm amazed how incompetent your services are, do you get special training so you can be this crap?

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia The only response is they have given up and will let me out of my contract early. Not a great response for a customer of well over 20 years

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia This was 14 days ago (17/09/2020), and I cannot remember the website, and the network engineer advised (19/09/202) me it might 24 hours before it settled .... Since then it's been variable ....

  • mickyrichards27
    Micky Richards (@mickyrichards27) reported from Lincoln District, England

    @virginmedia Yes. I never seem to get anywhere with that. That's why I called.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Ok Virginmedia, the WiFi extender for which paying for (installed on 27th May 2020) has ceased working, this may or may not be as a result of the issues from the weekend or not, but before the issues started, it worked, afterwards it didn't. How do I get it replaced?

  • copycatcabe
    Danicka (@copycatcabe) reported from Carlton on Trent, England

    @virginmedia I have been trying to get in touch with no luck message the engineer numbers and your own message service with nothing back from either one all I want is my internet installing

  • barmouth9
    Mark Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐏 (@barmouth9) reported from Carlton on Trent, England

    @virginmedia Thanks ,yes I’ve had several updates on completion of work pre Xmas it was 6pm most days . Since then it was 3:30 yesterday , definitely today , and one of your highly trained customer agents advises me it will be 3:30 tomorrow ,unless of course you know something ?

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia It took until 18:30 for your engineer to call me. Even now the service keeps dropping out ....I hope your techs onto the problem

  • barmouth9
    Mark Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐏 (@barmouth9) reported from Carlton on Trent, England

    @virginmedia hi been a new customer since 9/12 still not connected due to an outage is this a record ?

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia My Daught is having significant problems with her IPAD as result, and using her phones data (no we are not Virgin phones), which is costing her, when your network falters, I then switch to my NHS phone and use its data, and my simply uses her work phone ...both essential workers.

  • souljacker1974
    JAY/NFFC (@souljacker1974) reported from Lincoln District, England

    @virginmedia I’m sick of paying for WiFi that dose not work #crap

  • SkyAlicry
    AlicrySky (@SkyAlicry) reported from Lincoln District, England

    @virginmedia After an hour and ten minutes of appalling noise the woman who put us back on hold disconnected us. Five minutes into the new call and all we want to do now is cancel the contract that you’ve failed to provide.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • leolionmark
    😊🎬🎥🔴Mark Anthony🔴📺📷😊 (@leolionmark) reported

    @GGNDRiRock @virginmedia Had to go to apps and sign in again, what am i paying @virginmedia for to avoid all this crap!

  • Yolandae
    BeKind (@Yolandae) reported

    @virginmedia I did, but it’s still not working. The estimated repair time has been changed numerous times, yet the issue remains unresolved.

  • juliefount
    julie fountain (@juliefount) reported

    @virginmedia please please do not ring customer services you are given incorrect false promises !

  • Rav_Jagdev
    Rav Jagdev (@Rav_Jagdev) reported

    @virginmedia Absolute lying bast*rd of a company. New customer lied to and led up the garden path. Disgusting customer service and not receiving the service I wanted or am now being ripped off for. Engineer visit confirmed my suspicions. Just wait until Monday!

  • IanLewis299
    Ian Lewis (@IanLewis299) reported

    @virginmedia Are your call centre staff incentivised to handle complaints? I've just had someone raise a complaint and resolve it, despite me telling them explicitly I did not want a complaint resolved. Seems sketchy.

  • sodiumlights
    Sodium (@sodiumlights) reported

    So, my @virginmedia hub died on Thursday. Finally worked out how to call them yesterday. Today a guy comes out to fix it but can't. Just got a message saying they'll be here on TUESDAY. Until then, no internet or TV. And no changes to the heating. Or the cat flap...

  • jon_pearce
    Jon P (@jon_pearce) reported

    Need to log on to @virginmedia to cancel my contract and the website appears to not work when using their broadband 🤔. Somewhat convenient that.

  • Hugorelly
    Hugh Terry 💙 (@Hugorelly) reported

    I'm sorry but I can't seem to pick up @rewindtvuk via @virginmedia 😒 Could you fix it for me please?

  • abdullah17801
    abdullah (@abdullah17801) reported

    @virginmedia Hi , I’m really disappointed for the customer service standard, I have been charged twice double my bill and I have contacted the customer service team they promised me to solve the problem and call me back in week time. Somehow now more than 10 days and no one call

  • PGreenwoodCBFM
    Philip Greenwood (@PGreenwoodCBFM) reported

    @virginmedia please help. My wife has had her email account compromised. What do we need to do. 🙏🤞