Virgin Media outages and service status in Lincoln, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 10 outage signals in the last 24 hours around Lincoln, including 10 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 14, 8:30 PM GMT+1.
- TV (57%)
- Internet (29%)
- Total Blackout (7%)
- Wi-fi (7%)
The latest reports from users having issues in Lincoln come from postal codes LN6 , LN1 and LN5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: Lincoln, Newark on Trent, and Gainsborough.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln
|
TV | 5 hours ago |
|
Lincoln
|
TV | 8 hours ago |
|
Lincoln
|
TV | 12 hours ago |
|
Lincoln
|
TV | 13 hours ago |
|
Newark on Trent
|
TV | 13 hours ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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Chris Ekins (@chrisekins01) reported from Lincoln District, EnglandI will not be ordering a movie from @virginmedia store ever again. Ordered a movie and never received the dvd. Every time I try to talk to someone about it I get different excuses why I haven’t received the dvd. #badcustomerservice #virginmedia
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Lexy F-J 🦊 (@lexyfj_) reported from Lincoln District, England@virginmedia Thanks for the reply. I've only got one account with you and have used the same email - I have been receiving emails about my bills & offers etc but can't sign in online.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Ok Virginmedia, the WiFi extender for which paying for (installed on 27th May 2020) has ceased working, this may or may not be as a result of the issues from the weekend or not, but before the issues started, it worked, afterwards it didn't. How do I get it replaced?
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Clive Burt (@Clive_Burt) reported from North Hykeham, EnglandGetting fed up with organisations using Covid as an excuse for poor customer response #virginmedia
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Matthew Cooper (@Matthew56242945) reported from Carlton on Trent, EnglandVirgin Media fixed the phone issue, a local fault, so I rang Royal Mail to get my money back. The phone went out again during the call. If I was a person with anxiety and depression issues this might be a major problem. Oh wait, I am a person.....
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Nathan Wilson (@wilsmadein85) reported from Boultham, England@virginmedia Every time i ring we get told to visit the website then the phone goes dead. And your still taking money for my dad's mobile! I'm amazed how incompetent your services are, do you get special training so you can be this crap?
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia It’s intermittent. Not off often enough to be called no service or you’d have to pay us back for the lack of service but not on long enough to be much use.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia @dev101 Your on-call Network support, who had to wait 18 hours to be sent the ticket, and then he had to endure 4 hours on the phone to India. 2 other households in area also affected. Offer of compensation £0 (issue occurred 15:30 17/9, finally rectified 18:30 19/9).
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Mark Jones 🏴🐏 (@barmouth9) reported from Carlton on Trent, England@virginmedia Thanks for the steer to your Indian call centre ,they very helpfully tell me to remain patient until the outage is resolved unfortunately they couldn’t tell me if 21 days and counting is a record maybe you have other forms of enlightenment.
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Richard Adams (@Pogit) reported from Lincoln District, EnglandAny update to the Digital Landline faults in #Lincoln @virginmedia. I’m told the cancellation my services for the 1st April has been cancelled why is this? Why are 150 trying to upsell me @VMO2News products when your core products don’t work! +3wks without a landline @Ofcom help
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Jay (@jaynlaura) reported from Lincoln District, England@virginmedia currently been sat hold for 20 mins trying to help my gran as your team have failed in their service for her. She is currently without working services and a 20 minute wait on the phone is not acceptable
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia You can tell it's the weekend when your SONOS speaker is not able to stream radio on a consistent basis, due to intermittent internet problems, which I reported two weeks ago, got a visit on the following Wednesday, got told the installation was poor and left.
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Jon Page (@JonLPage) reported from Lincoln District, England@virginmedia Hello! Do you have any update on the intermittency issues in LN5?
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Dave (@davemabbott1984) reported from Carlton on Trent, England@StevenKiberton @virginmedia But when the internet n tv goes down fur even 30 seconds everyone’s on socials via mobile moaning thy can’t watch re runs of Jeremy Kyle or lose women
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia The biggest problem is you do t know how they work, installers don’t know how to check they work and more importantly no one seems to understand why they’re NEEDED! They will be why someone dies and Virgin WILL be named in the courts at a guilty party!
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia So what your saying is your doing the minimum required by the regulator, and failing your vulnerable customers. As previously stated VM will be mentioned in courts when people are pressing their emergency assist numbers and get a VM message saying their call can’t be connected!
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia @KazH50 Can you tell me what the issues are in Lincoln, speed down to 2Mbs ... Paying for 200Mbs
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Jessica Boatright (@oh_so_boatie) reported from Lincoln District, England@virginmedia Yes, issues showing. I've had to go to a cafe to work - so now as well as lost hours of income I'm down bus fare and refreshments so that I can use the the WiFi.
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Davith (@Davith03257086) reported from Lincoln District, England@virginmedia Can you please tell me why your broadband is so rubbish it can't even support me streaming a game of the PlayStation network?. It happens every day all day. Sort it out
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Ben Dentith 🔰 (@BenDentith0690) reported from Carlton on Trent, EnglandFault v210 on my TiVo box @virginmedia. All on demand services are down in NG4.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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McDonald (@McAbc1977) reported@MadeleineEbbs57 @MalachySteenson Virgin media are literally paid taxpayer money to be sympathetic to the official line on this and many other issues.
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Colin (@burgcolin) reportedWhat’s going on virgin media !! Picture breaking up & bad reception
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Stewart Hawtin (@HawtinStewart) reported@virginmedia And the compensation for this? We already pay a fortune for the service. Where’s your back up plan for when services go down?
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Elle (@D_Elle_530) reported@sean_m_dale @virginmedia Good luck with that! I lost tv and internet service connection for over 24 hours couple months ago and got nothing #virginmedia
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Ally Mason (@allym08) reported@virginmedia ML3 not working. Heavy pixilation and channels not available.
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caileachcrubach (@caileachcrubach) reported@virginmedia I sincerely hope you remove any charges for the outage time scale. Bloody awful 'service'.
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kevin wye (@kevy1962) reported@virginmedia Your customer service is awful been trying to get in contact for hours .. as I’m an old fogey and not very good with computers it would be nice to get a human to talk to
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Graham Joyce 🏴🦋 (@g_joyce) reported@virginmedia @docrussjackson Seems to be nationwide…I have the same issue in Edinburgh
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Charity Sherratt (@chazsherratt) reported@virginmedia can someone advise if the customer service phone line is down. It is saying it is out of service. Multiple phone calls to sort my account. Not impressed or happy. Wish I moved to @skytv now
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Amz (@amyc5621) reported@virginmedia down again, can't access tv services. #Alwaysanissue #Notvformetoday