Virgin Media

Virgin Media Outage Report in Lincoln, England

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The latest reports from users having issues in Lincoln come from postal codes LN6 and LN5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lincoln, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lincoln, England 01/26/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lincoln, England

The most recent Virgin Media outage reports came from the following cities: Lincoln and Newark on Trent.

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City Problem Type Report Time
United KingdomLincoln Phone
United KingdomLincoln Phone
United KingdomLincoln Phone
United KingdomLincoln TV
United KingdomNewark on Trent Internet
United KingdomNewark on Trent Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lincoln, England

Latest outage, problems and issue reports in Lincoln and nearby locations:

  • barmouth9 Mark Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐏 (@barmouth9) reported from Carlton on Trent, England

    @virginmedia hi been a new customer since 9/12 still not connected due to an outage is this a record ?

  • lexyfj_ Lexy F-J 🦊 (@lexyfj_) reported from Lincoln District, England

    @virginmedia hello, I'm having an issue signing into my online account, I've tried resetting my password and have entered the correct information multiple times, it says that the site doesn't recognise my account/password. Can you please advise?

  • ceeo Ceefit (@ceeo) reported from Carlton on Trent, England

    @virginmedia Yes one minute its on then off the service for internet is very poor. It says we need an engineer !

  • louisemirwitch Louise Mirwitch (@louisemirwitch) reported from Lincoln District, England

    @virginmedia Please let me know what I should press to get through to support. The options are totally garbled

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Is it an instructional twitch of all customer service officers, to say "I am sorry ....", wouldn't it be better if your organisation actually did something about it? So it becomes the exception and is not the norm?

  • Davith03257086 Davith (@Davith03257086) reported from Lincoln District, England

    @virginmedia Can you please tell me why your broadband is so rubbish it can't even support me streaming a game of the PlayStation network?. It happens every day all day. Sort it out

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia I have not made any changes, and I have a Hub 3, and a pair of 5 year old TiVo boxes, one of which is having problems playing back things that have been recorded. But as I don't want waste an hour if my time in a queue, I shall just look forward to the end of the contract ....

  • djn2911 Obi-Dan (@djn2911) reported from Carlton on Trent, England

    My @virginmedia wifi does not reach my bedroom and they are not selling anymore of their new mesh network pods so i am thinking of leaving them. Any recommendations for good wifi providers?

  • Davith03257086 Davith (@Davith03257086) reported from Lincoln District, England

    @virginmedia Fastest broadband provider my arse. Tour broadband is ****. I pay for 100mbps and barley get a tenth of that. So stop your lying

  • barmouth9 Mark Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐏 (@barmouth9) reported from Carlton on Trent, England

    @virginmedia Thanks ,yes I’ve had several updates on completion of work pre Xmas it was 6pm most days . Since then it was 3:30 yesterday , definitely today , and one of your highly trained customer agents advises me it will be 3:30 tomorrow ,unless of course you know something ?

  • barmouth9 Mark Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐏 (@barmouth9) reported from Carlton on Trent, England

    @virginmedia Thanks for the steer to your Indian call centre ,they very helpfully tell me to remain patient until the outage is resolved unfortunately they couldn’t tell me if 21 days and counting is a record maybe you have other forms of enlightenment.

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Nice to see that you "Customer Services" are maintaining their historic levels of poor service. My contract comes to an end on the 19th of this month, I am wondering why I want stay with you. .... You were near bottom Uswitches recommended list

  • obendorf Simon Obendorf (@obendorf) reported from Lincoln District, England

    @virginmedia No. Trying to upgrade to a faster broadband-only plan. Chat can’t do it because cancelling the landline I don’t use is heretical. Fastest broadband speeds require me to take a SIM I don’t want or need. Online tries to push a TV service. No one listens. Customer fumes.

  • Tim_Arnold1977 Tim (@Tim_Arnold1977) reported from Carlton on Trent, England

    @virginmedia Yes. It's odd, it's like I've still got some service but it comes up 'no internet connection' when I go to Google etc.

  • Pogit Richard Adams (@Pogit) reported from Lincoln District, England

    @O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.

  • lexyfj_ Lexy F-J 🦊 (@lexyfj_) reported from Lincoln District, England

    @virginmedia Thanks for the reply. I've only got one account with you and have used the same email - I have been receiving emails about my bills & offers etc but can't sign in online.

  • ceeo Ceefit (@ceeo) reported from Carlton on Trent, England

    @virginmedia Its intermitant last few times its the whole unit fault not working

  • CoddNicholas nick c (@CoddNicholas) reported from Lincoln District, England

    @virginmedia help no phone service in Lincoln can’t phone you off mobile or home phone tried on line site no help at all

  • dheight1990 Daniel height (@dheight1990) reported from Cherry Willingham, England

    @virginmedia any chance you can come fix my broadband sooner than monday? Upgraded to your new hub 5.0 only for it to fail 5 days later ? I pay good money for this service for which im not receiving ? Not really acceptable

  • spice2001 Tom Spice (@spice2001) reported from Carlton on Trent, England

    @jack108986 @virginmedia Seems lots of people are having the same problem. I’d go on channel 100 and hope by the time McGregor is on they’d fixed the issue.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • santezmusic Santez (@santezmusic) reported

    @scousehawkeye @virginmedia They don’t help at all, absolutely useless

  • lizwm lizwm (@lizwm) reported

    @virginmedia Not really good customer service in this difficult time when we have to work at home.

  • KamilMPoet Kamil.M.Poet (@KamilMPoet) reported

    Can someone from @virginmedia reply. My wifi is down and your customer service is appaulingly bad. Considering switching to a less crap service.

  • jeff20six Jeff Halls (@jeff20six) reported

    @virginmedia my issue is now 10 months old!!! When can I expect I to be sorted? How do I claim a refund for payment for a service I’ve not been getting? Is there an ombudsman for comms companies because this has to be sorted quickly now

  • seanainmcguigan Seanáin ☘️🏳️‍🌈 (@seanainmcguigan) reported

    @virginmedia been having intermittent WiFi since first week of December. One of your engineers came on 6th dec to try fix and couldn’t. Said they would send someone else and never did. Still dropping out every hour or so during work calls I need someone to fix this ASAP. DM me.

  • smartarce Spiteful evil (@smartarce) reported

    @KNY_89 @virginmedia And your justification for a price raise is that your sending 1B on your service it looks like we are paying for it but CLEARLY not getting it shocking service

  • LimitedBTW Limited (@LimitedBTW) reported

    @virginmedia is the worst internet provider moving to BT

  • Daddomas DA (@Daddomas) reported

    @virginmedia So only way is to put it through as a complaint? There's no web form on 'thinking of leaving us'. Seems like more work for the complaints team (it's not a complaint, I can just get 1000mb fibre from another provider for the same price!)

  • entrustTMF entrustTMF (@entrustTMF) reported

    @virginmedia Can anyone help? Called earlier and got through after 25 minutes, however phone battery died due to length of time on call. Tried to call back and says: we're all busy, try calling another time. Will original operative call me back? How do I get thro' to somebody??

  • Tracyda29505952 Tracy davies (@Tracyda29505952) reported

    @virginmedia The router isn’t strong enough to cover the house. Had to buy a booster. Can’t get a signal outside or upstairs. Signal stops when microwave or boiler comes on!!. Speed test at peak times are ridiculously slow. Never had this problem with old provider