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Virgin Media Outage Report in Lincoln, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Lincoln, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Lincoln, England

The most recent Virgin Media outage reports came from the following cities: North Hykeham, Newark on Trent, and Lincoln.

CityProblem TypeReport Time
Newark on Trent Internet 2 months ago
Lincoln TV 2 months ago
Lincoln Internet 2 months ago
Lincoln Wi-fi 2 months ago
Lincoln Wi-fi 2 months ago
Newark on Trent Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lincoln, England

Latest outage, problems and issue reports in Lincoln and nearby locations:

  • CoddNicholas
    nick c (@CoddNicholas) reported from Lincoln District, England

    @virginmedia help no phone service in Lincoln can’t phone you off mobile or home phone tried on line site no help at all

  • oh_so_boatie
    Jessica Boatright (@oh_so_boatie) reported from Lincoln District, England

    @virginmedia Yes, issues showing. I've had to go to a cafe to work - so now as well as lost hours of income I'm down bus fare and refreshments so that I can use the the WiFi.

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Nice to see that you "Customer Services" are maintaining their historic levels of poor service. My contract comes to an end on the 19th of this month, I am wondering why I want stay with you. .... You were near bottom Uswitches recommended list

  • Davith03257086
    Davith (@Davith03257086) reported from Lincoln District, England

    @virginmedia Can you please tell me why your broadband is so rubbish it can't even support me streaming a game of the PlayStation network?. It happens every day all day. Sort it out

  • etheridg
    john etheridge (@etheridg) reported from Lincoln District, England

    @virginmedia,I'm John etheridge,I've rung you twice now,yesterday+today+you've cut me off,this is disgusting!not v.professional,not keen about yr firm anymore,customer service is crap,please cancel my broadband/,phone now+cancel coming to me on the 15th of this month!I'm annoyed

  • oh_so_boatie
    Jessica Boatright (@oh_so_boatie) reported from Lincoln District, England

    Not a great start to Monday - @virginmedia is down, mobile hotspot not working, and as a freelancer who doesn't get paid when I don't work, losing much needed income while things are ££££ is very irritating 😞

  • Davith03257086
    Davith (@Davith03257086) reported from Lincoln District, England

    @virginmedia Fastest broadband provider my arse. Tour broadband is ****. I pay for 100mbps and barley get a tenth of that. So stop your lying

  • Matthew56242945
    Matthew Cooper (@Matthew56242945) reported from Carlton on Trent, England

    Virgin Media fixed the phone issue, a local fault, so I rang Royal Mail to get my money back. The phone went out again during the call. If I was a person with anxiety and depression issues this might be a major problem. Oh wait, I am a person.....

  • barmouth9
    Mark Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐏 (@barmouth9) reported from Carlton on Trent, England

    @virginmedia Thanks for the steer to your Indian call centre ,they very helpfully tell me to remain patient until the outage is resolved unfortunately they couldn’t tell me if 21 days and counting is a record maybe you have other forms of enlightenment.

  • dheight1990
    Daniel height (@dheight1990) reported from Cherry Willingham, England

    @virginmedia any chance you can come fix my broadband sooner than monday? Upgraded to your new hub 5.0 only for it to fail 5 days later ? I pay good money for this service for which im not receiving ? Not really acceptable

  • wilsmadein85
    Nathan Wilson (@wilsmadein85) reported from Gainsborough, England

    @virginmedia Tried ringing at the weekend and kept being sent to the website. Your customer service is as much use as a chocolate fire guard

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    A recorded voice saying sorry only calls to an emergency number are allowed is not much help of your lying on the floor only able to press your emergency lanyard! @virginmedia urgent training is required to ensure people aren’t left in this situation. #unacceptable #LivesAtRisk

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    Any update to the Digital Landline faults in #Lincoln @virginmedia. I’m told the cancellation my services for the 1st April has been cancelled why is this? Why are 150 trying to upsell me @VMO2News products when your core products don’t work! +3wks without a landline @Ofcom help

  • mickyrichards27
    Micky Richards (@mickyrichards27) reported from Lincoln District, England

    @virginmedia I need to talk to a human... my WiFi is s**t Tried customer services all I get is automated push 1 if yes etc etc

  • wilsmadein85
    Nathan Wilson (@wilsmadein85) reported from Boultham, England

    @virginmedia Every time i ring we get told to visit the website then the phone goes dead. And your still taking money for my dad's mobile! I'm amazed how incompetent your services are, do you get special training so you can be this crap?

  • barmouth9
    Mark Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐏 (@barmouth9) reported from Carlton on Trent, England

    @virginmedia hi been a new customer since 9/12 still not connected due to an outage is this a record ?

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia not happy #VirginMedia landline forcibly converted to digital line after “fault” broadband outage 1am this morning sets off lifeline phone line warning. The point of having a big red emergency button is when there’s an emergency you press it and it calls for HELP!

  • my_minxy
    MyMinxy (@my_minxy) reported from Lincoln District, England

    @virginmedia on the phone now for 3rd time as get cut off, no internet and NO HELP, it’s been over 24hrs now, I need the internet

  • barmouth9
    Mark Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐏 (@barmouth9) reported from Carlton on Trent, England

    @virginmedia Thanks ,yes I’ve had several updates on completion of work pre Xmas it was 6pm most days . Since then it was 3:30 yesterday , definitely today , and one of your highly trained customer agents advises me it will be 3:30 tomorrow ,unless of course you know something ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AllyJ00
    Ally James 💙 (@AllyJ00) reported

    @virginmedia Thanks for your msg, however this isn’t a once off, this is a regular occurrence. Unforts the customer service on website makes it impossible to speak to anyone to get fixed, hence why I am leaving end of the month.

  • rlonguk
    Richard Long (@rlonguk) reported

    @virginmedia Thanks. That says “no known issues” - I’ll wait and see if it happens again tomorrow.

  • Chrlsstchrls
    Charles St Charles (@Chrlsstchrls) reported

    Don’t understand how virgin media routers can be such poor quality. No signal through a single wall between livingroom and bedroom….

  • Beccaboo961
    Rebecca jennings (@Beccaboo961) reported

    @virginmedia can you sort your **** out? I've had no Internet or TV for 4 days this week!! What am I even paying money for?

  • LucySharppp
    Lucy Sharp (@LucySharppp) reported

    @TomParker @virginmedia It’s awful in biggin hill too, the router is in my dads room and the signal is only 2 bars in my bedroom next door

  • marc1box
    marc (@marc1box) reported

    @leonagraham @virginmedia Are you sure it's the Internet and not the WiFi? I'm a @virginmedia customer but WiFi in the house is not provided by their hub as uts useless . Get a tri/quad-band netgear router or two

  • WBALukey
    Luke Waterhouse (@WBALukey) reported

    @virginmedia @Rich25101980 Useless they are mines been down for 2 hours

  • Rich25101980
    Rich 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Rich25101980) reported

    @virginmedia Ran the tests… still no internet! Engineer visit booked for Wednesday, which was the earliest available… still doesn’t help when you’re supposed to work from home though 😡

  • Lalalax
    Laxmi Kerai (@Lalalax) reported

    @virginmedia Hello, it's now been 4 months, I've chased the email alias 3 times and I still haven't had a response. This is the worst customer service experience I've ever had. It feels like no one wants to respond to my query or help me.

  • cartybhoy
    🇵🇸🇵🇸🇵🇸Raymond Carty 💙🇵🇸🇵🇸🇵🇸🇵🇸 (@cartybhoy) reported

    @carty1888 @virginmedia Just trying to cancel but can’t even get through and then we can see about the sky option