Virgin Media Outage Report in Lincoln, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: North Hykeham, Newark on Trent, and Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent
|
Internet | 2 months ago |
|
Lincoln
|
TV | 2 months ago |
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Lincoln
|
Internet | 2 months ago |
|
Lincoln
|
Wi-fi | 2 months ago |
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Lincoln
|
Wi-fi | 2 months ago |
|
Newark on Trent
|
Internet | 2 months ago |
Community Discussion
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Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Second day running, get to 4pm and the internet crashes ... Unfortunately I do not have the luxury to stop work and try to fix it
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia I do get fed up with @virginmedia platitudes and inability to solve why I have poor connections speed, down to 28kbs at the moment, but your Helpdesk, after I waited 45 minutes, do not consider this to be a problem. Try downloading a 100Mb spreadsheet at that speed.
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia I’ve given up. You’ve failed yet again to provide what I we needed. I’m not surprised. Virgin Media is fast becoming synonymous with this lack of service. I do NOT recommend you to friends and family.
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AlicrySky (@SkyAlicry) reported from Lincoln District, EnglandOh look no internet again. Thanks @virginmedia Someone recommend a new service provider please because I’ve truly had enough :(
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia I gave in and decided to call. 30 minutes listening to the worst quality music ever! And counting... :’( @virginmedia sucks *****
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Because I wouldn't connect a laptop to an unknown (to me) website, through the router, where the could alledgely monitor connection speeds. When your engineer visited he had to escalate the issue to your network team. Because I had 1 downstream & 1 upstream not the 24 down and 4.
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia After an hour and ten minutes of appalling noise the woman who put us back on hold disconnected us. Five minutes into the new call and all we want to do now is cancel the contract that you’ve failed to provide.
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Imp & Angel (@ImpAngel1) reported from North Hykeham, EnglandExtremely frustrated and disappointed at the very poor service we're receiving from @vmbusiness as we bring five new phone contracts over from EE. No reply to emails, no returned tel calls. #unacceptable
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Also perhap if you read the full thread, it would help.
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia It’s intermittent. Not off often enough to be called no service or you’d have to pay us back for the lack of service but not on long enough to be much use.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia @dev101 Your on-call Network support, who had to wait 18 hours to be sent the ticket, and then he had to endure 4 hours on the phone to India. 2 other households in area also affected. Offer of compensation £0 (issue occurred 15:30 17/9, finally rectified 18:30 19/9).
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Your web app says there is no problem, but your telephone diagnostic services says there is? Which is correct?
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia I didn’t know I could use the forums to terminate my contract.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia I have been offered the opportunity to complain, but as a customer of 20+ years I am aware complaints tend to get ignored. At its worst speed was down to 0.5Mega bits per second ... At its best (for 20 minutes or so) maybe 150Mega bits per second. Paying for 200Mbps .....
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Er no, if you had read the thread in its entirety, you will see that I said I was getting someone to look at how to organise the internal network on the house, and I would be leaving at the end of my contract, in 17 months. I would not recommend Virgins services to anyone.
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Jon Page (@JonLPage) reported from Lincoln District, England@virginmedia Hello! Do you have any update on the intermittency issues in LN5?
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia My Daught is having significant problems with her IPAD as result, and using her phones data (no we are not Virgin phones), which is costing her, when your network falters, I then switch to my NHS phone and use its data, and my simply uses her work phone ...both essential workers.
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Pessimistic Palace Fan (@matthew_poole30) reported from Balderton, England@virginmedia sort it out lads, about to go into national lockdown and have to work from home and your service has gone down. ******* class that
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia I do really get fed up with VirginMedias poor service and platitudes. The speed on my internet connection is down less than 56kb, but your Helpdesk technicians consider this to be a problem
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia This was 14 days ago (17/09/2020), and I cannot remember the website, and the network engineer advised (19/09/202) me it might 24 hours before it settled .... Since then it's been variable ....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Effie Fenton (@effiefenton) reported from Edinburgh, Scotland@virginmedia it would be a great idea if you could save priority installation slots for those in greatest need, like those with disabilities who need a phone line installed for a telecare service. So they don't have to wait a month. Just a thought.
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Baa Bar Jinks (@jinks_bar) reportedI was warned by @BTGroup that @virginmedia Customer Service were bad. I thought they can't be that bad, but OMG they're even worse. I wasted 40 minutes yesterday to be told to phone the same number again - no thanks. Been waiting an hour for an online chat. Dreadful.
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L ✨ 🇪🇺. BLM. FreePalestine- mostly INACTIVE (@mentyb_queen) reported******* detest being with @virginmedia internet regularly dropping or slowing down only for ‘no reported problems in area’ when I try to test Always seems affected after it rains too
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Karl (@karlstoney) reportedSo @virginmedia we moved to a non virgin area, we confirmed you'd cancel the service. The notes on the account show that agreement but it was never actioned, now my partner has a missed payment on her credit record, and a debt collection company chasing. What are you playing at?
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KITTY 🕸️ (@Fullmet4lKitty) reported@virginmedia It’s stable for now, but the moment it rains it has issues. I mentioned this last time someone came out to check it, but guessing it was overlooked as it keeps happening.
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Jon (@jon_Oncecontent) reported@virginmedia WORST COMPANY IN THE WORLD EVER!! - I THOUGHT BT WERE BAD YOU ARE TERRIBLE!!! I KNOW ITS POINTLESS SAYING IT ON HERE BECAUSE YOU CAN’T DO ANYTHING!! HOPELESS HOPELESS HOPELESS!!!!
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Natalie (@natsmith101098) reported@virginmedia I have used this phone number and it just says there is a “complex issue” but no date as to when it should b fixed by
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N17 Club (@N17Club) reported@virginmedia worst ever wifi provider 2hours to get to speak to a human that I couldn’t understand her accent... and refused to book me a technician...2 years of ongoing wifi issues and still not fixed... Bt and sky just as bad. Can anyone out here recommend a guaranteed wifi
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Col Gray 🤘🏻 (@pixelscol) reported@virginmedia Every 18 months I have to go through hoops to try and even get close to the SAME price you give your new customers You expect me to pay £25 a month more! I've been a broadband customer of yours since you purchased Blueyonder. 20+ years Is loyalty worth nothing?
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James Smith (@JamesRef8) reported@virginmedia can you provide a telephone number to speak to a real person for my broadband issues. I don’t need the txt message telling me I can book an engineer with updates telling me there are signal issues. Thats not the problem which started before the signal issues arose