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Virgin Media outages and service status in Lincoln, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Lincoln, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and E-mail.
  • The most recent signal from this area was received May 21, 3:23 PM GMT+1.
  • 56% TV (56%)
  • 25% Internet (25%)
  • 6% E-mail (6%)
  • 6% Total Blackout (6%)
  • 6% Wi-fi (6%)

The latest reports from users having issues in Lincoln come from postal codes LN6 , LN1 and LN5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lincoln, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 22: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lincoln, England

The most recent Virgin Media outage reports came from the following cities: Lincoln, Newark on Trent, and Gainsborough.

CityProblem TypeReport Time
Lincoln E-mail 22 hours ago
Lincoln TV 4 days ago
Lincoln TV 8 days ago
Lincoln TV 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lincoln, England

Latest outage, problems and issue reports in Lincoln and nearby locations:

  • tobystephenson
    Toby Stephenson (@tobystephenson) reported from Lincoln District, England

    @mrwilliamstokes He couldn’t be clearer that he’s asking for a repayable loan not free money. The media really have their heart set on pulling Virgin apart. People are terrible too, we make our own beds that we have to sleep in - E.g. flying Ryanair now because we put nicer airlines out of biz.

  • JamesAlexKirby
    James Alexander Kirby (@JamesAlexKirby) reported from Skellingthorpe, England

    @AndyPearson68 @helgy2 @NEZZY80 @virginmedia @SkyUK @btsportfootball going tomorrow. £22 a month and only had for the @premierleague Got to pay £64 for to cancel contract early. Bastards.

  • ceeo
    Ceefit (@ceeo) reported from Carlton on Trent, England

    @virginmedia Its intermitant last few times its the whole unit fault not working

  • chris_litcons
    chris whitney (@chris_litcons) reported from Lincoln District, England

    @virginmedia No one has replied to the text. Spent hours on it ourselves and Googled the problem. Virgin media were no help at all.

  • EmcdNotts
    Erin McDaid (@EmcdNotts) reported from Carlton on Trent, England

    @virginmedia Going round in circles using 'support' options listed on App. Our broadband has been intermittent since yesterday afternoon. Restarted hub 3 times. Test still showing intermittent fault. Why do you make it so difficult to contact someone to check it's being sorted?

  • SkyAlicry
    AlicrySky (@SkyAlicry) reported from Lincoln District, England

    @virginmedia I’ve given up. You’ve failed yet again to provide what I we needed. I’m not surprised. Virgin Media is fast becoming synonymous with this lack of service. I do NOT recommend you to friends and family.

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.

  • HannGrenade__
    Hannah Stevenson (@HannGrenade__) reported from Lincoln District, England

    sky can't guarantee us at least 40gb of Internet we will be released from our contract. We no longer want this awful Internet and would very much like to go back to @virginmedia

  • chrisekins01
    Chris Ekins (@chrisekins01) reported from Lincoln District, England

    I will not be ordering a movie from @virginmedia store ever again. Ordered a movie and never received the dvd. Every time I try to talk to someone about it I get different excuses why I haven’t received the dvd. #badcustomerservice #virginmedia

  • richardfox92
    Richard Fox (@richardfox92) reported from Carlton on Trent, England

    @virginmedia what's happened to our tv service no programs and can't even open your web 🤬🤬

  • oh_so_boatie
    Jessica Boatright (@oh_so_boatie) reported from Lincoln District, England

    @virginmedia Yes, issues showing. I've had to go to a cafe to work - so now as well as lost hours of income I'm down bus fare and refreshments so that I can use the the WiFi.

  • Funkygibbi
    George Gibbins (@Funkygibbi) reported from Lincoln District, England

    Changing ISP to Virginmedia; the stress & hours of my life lost, trying to resolve issues trying to register an account, & porting home phone number WOW! I'm informed their systems are unique, this = hassle. #virginmedia #consumers #shoponline

  • Tim_Arnold1977
    Tim (@Tim_Arnold1977) reported from Carlton on Trent, England

    @virginmedia Yes. It's odd, it's like I've still got some service but it comes up 'no internet connection' when I go to Google etc.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Still here waiting for the restoration of the internet service I pay you to provide.

  • ceeo
    Ceefit (@ceeo) reported from Carlton on Trent, England

    @virginmedia Internet speeds up and down or not on at all. 2 hours on phone to be cut off! Not happy I've got work to complete. Your customer service is poor! #virginmedia

  • CoddNicholas
    nick c (@CoddNicholas) reported from Lincoln District, England

    @virginmedia help no phone service in Lincoln can’t phone you off mobile or home phone tried on line site no help at all

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia This was 14 days ago (17/09/2020), and I cannot remember the website, and the network engineer advised (19/09/202) me it might 24 hours before it settled .... Since then it's been variable ....

  • mickyrichards27
    Micky Richards (@mickyrichards27) reported from Lincoln District, England

    @virginmedia I've had it with your Internet. WiFi is atrocious. Disconnected and stored away. Getting sky tomorrow. Can't cancel virgin as in contract. Even had a new router...

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Is it an instructional twitch of all customer service officers, to say "I am sorry ....", wouldn't it be better if your organisation actually did something about it? So it becomes the exception and is not the norm?

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia I have been offered the opportunity to complain, but as a customer of 20+ years I am aware complaints tend to get ignored. At its worst speed was down to 0.5Mega bits per second ... At its best (for 20 minutes or so) maybe 150Mega bits per second. Paying for 200Mbps .....

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jph1962
    OfficialJohnHarrison AWMM 3838 (@jph1962) reported

    @Benleo @virginmedia One other issue they never mention, is if you leave any email addresses die after 3 months. For some people not an issue, however I’ve used theirs for 10 years all my contacts use it, even banks, shops etc.

  • pcarrollmusic1
    Pete Carroll (@pcarrollmusic1) reported

    @virginmedia Absolutely despicable. My elderly parents had problems too when they first signed up to them, then they had to navigate their call centre speak from India to resolve it. They're not that good and don't care

  • adrianjustone
    Adrian (@adrianjustone) reported

    @TonyDabell @mark_wootten @virginmedia I agree , I’m with virgin media they are the worst company , they offer nothing to their loyal customers .

  • dollDCFC
    Dermot O'Leary (@dollDCFC) reported

    @Benleo I know this will be of little conciliation to you but I recently had an issue with my @virginmedia broadband. It required a new Hub. I phoned on a Tuesday late afternoon and they booked a call out for the Thursday PM. They arrived on time and fitted the new Hub. I had no issues.

  • PaulUtd16
    Paul (@PaulUtd16) reported

    @TonyDabell @mark_wootten @virginmedia 100% virgin are absolutely atrocious! Customer service skills of Darth Vader!

  • DeeJarv34798927
    Dee Jarvis 🟪⬜️🟩🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@DeeJarv34798927) reported

    @Benleo @virginmedia My experience - engineer comes in to fix box. Tells me to put 'dog away!' I say 'no, she won't come into the lounge or bother you' 'Tea, coffee?' I say 'No' 'Water, fruit juice?' I add 'Fruit, fruit' he says I return with apple & banana He grabs both & puts them in his bag 🤨😖

  • IanCockerill2
    I.C (@IanCockerill2) reported

    @O2 @virginmedia has anyone else experienced a further decline in customer care since O2 was taken over by the dreadful Virgin Group?

  • badcorpse
    Matthew Kennedy (@badcorpse) reported

    @Benleo Stay away from Virgin Media and you will be happier for it trust me. Clear someone in an office somewhere has said we can offer **** customer service that costs X from India or good customer service from the UK that costs Y and they have went with X

  • AkashElite1
    Elite Akash (en elite class) (@AkashElite1) reported

    @virginmedia @fernrix I once had virgin broadband and thank god I didn’t renew my contract. Your customer service is pathetic !

  • KrYpt923317
    KrYpt (@KrYpt923317) reported

    @Benleo Disgusting customer service. I’ve had many issues with then. Financial Ombudsman Service have always helped, but now they’ve changed regulators, who are almost as bad as VM. Virgin Media just hiding behind a great product.