Virgin Media outages and service status in Lincoln, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lincoln, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (60%)
- Total Blackout (20%)
- Wi-fi (20%)
The latest reports from users having issues in Lincoln come from postal codes LN1 , LN5 and LN6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: Lincoln, Gainsborough, and North Hykeham.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln
|
Total Blackout | 7 days ago |
|
Lincoln
|
Internet | 8 days ago |
|
Lincoln
|
Internet | 8 days ago |
|
Lincoln
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia I do get fed up with @virginmedia platitudes and inability to solve why I have poor connections speed, down to 28kbs at the moment, but your Helpdesk, after I waited 45 minutes, do not consider this to be a problem. Try downloading a 100Mb spreadsheet at that speed.
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Obi-Dan (@djn2911) reported from Carlton on Trent, EnglandMy @virginmedia wifi does not reach my bedroom and they are not selling anymore of their new mesh network pods so i am thinking of leaving them. Any recommendations for good wifi providers?
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Erin McDaid (@EmcdNotts) reported from Carlton on Trent, England@virginmedia Going round in circles using 'support' options listed on App. Our broadband has been intermittent since yesterday afternoon. Restarted hub 3 times. Test still showing intermittent fault. Why do you make it so difficult to contact someone to check it's being sorted?
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Mark Jones 🏴🐏 (@barmouth9) reported from Carlton on Trent, England@virginmedia hi been a new customer since 9/12 still not connected due to an outage is this a record ?
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Mark Jones 🏴🐏 (@barmouth9) reported from Carlton on Trent, England@virginmedia Thanks ,yes I’ve had several updates on completion of work pre Xmas it was 6pm most days . Since then it was 3:30 yesterday , definitely today , and one of your highly trained customer agents advises me it will be 3:30 tomorrow ,unless of course you know something ?
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Nice to see that you "Customer Services" are maintaining their historic levels of poor service. My contract comes to an end on the 19th of this month, I am wondering why I want stay with you. .... You were near bottom Uswitches recommended list
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supanotts (@bellyncfc) reported from Carlton on Trent, England@virginmedia can someone help me pls,I'm sick off trying to get help for over a week about my broadband
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia @dev101 Your on-call Network support, who had to wait 18 hours to be sent the ticket, and then he had to endure 4 hours on the phone to India. 2 other households in area also affected. Offer of compensation £0 (issue occurred 15:30 17/9, finally rectified 18:30 19/9).
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia I’m still getting Mail saying it needs updating, but more importantly installers and CS need to ensure they’re installed correctly and why they’re needed. It’s not just for 999. 999 can take hours to attend Jane down the street can be here in minutes.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia I have not made any changes, and I have a Hub 3, and a pair of 5 year old TiVo boxes, one of which is having problems playing back things that have been recorded. But as I don't want waste an hour if my time in a queue, I shall just look forward to the end of the contract ....
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Ok Virginmedia, the WiFi extender for which paying for (installed on 27th May 2020) has ceased working, this may or may not be as a result of the issues from the weekend or not, but before the issues started, it worked, afterwards it didn't. How do I get it replaced?
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Micky Richards (@mickyrichards27) reported from Lincoln District, England@virginmedia Yes. I never seem to get anywhere with that. That's why I called.
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Ceefit (@ceeo) reported from Carlton on Trent, England@virginmedia Its intermitant last few times its the whole unit fault not working
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Imp & Angel (@ImpAngel1) reported from North Hykeham, EnglandExtremely frustrated and disappointed at the very poor service we're receiving from @vmbusiness as we bring five new phone contracts over from EE. No reply to emails, no returned tel calls. #unacceptable
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Jessica Boatright (@oh_so_boatie) reported from Lincoln District, EnglandNot a great start to Monday - @virginmedia is down, mobile hotspot not working, and as a freelancer who doesn't get paid when I don't work, losing much needed income while things are ££££ is very irritating 😞
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia I gave in and decided to call. 30 minutes listening to the worst quality music ever! And counting... :’( @virginmedia sucks *****
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john etheridge (@etheridg) reported from Lincoln District, England@virginmedia,I'm John etheridge,I've rung you twice now,yesterday+today+you've cut me off,this is disgusting!not v.professional,not keen about yr firm anymore,customer service is crap,please cancel my broadband/,phone now+cancel coming to me on the 15th of this month!I'm annoyed
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Matt Benson (@MattBenson1) reported from Lincoln District, England@virginmedia Hi - nope. Thats the issue, no response on the text service and the call centre just gets into a loop and I can’t book anyone. Help!
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George Gibbins (@Funkygibbi) reported from Lincoln District, EnglandChanging ISP to Virginmedia; the stress & hours of my life lost, trying to resolve issues trying to register an account, & porting home phone number WOW! I'm informed their systems are unique, this = hassle. #virginmedia #consumers #shoponline
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Simon Obendorf (@obendorf) reported from Lincoln District, England@virginmedia No. Trying to upgrade to a faster broadband-only plan. Chat can’t do it because cancelling the landline I don’t use is heretical. Fastest broadband speeds require me to take a SIM I don’t want or need. Online tries to push a TV service. No one listens. Customer fumes.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Moderately Sarcastic (@ForkYeah07) reported@Chris44gUK @virginmedia Is that so? This is bad news ****
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Steve Furniss (@SteveFurni7742) reported@virginmedia Having spent 90 minutes awaiting a call at 8am without any response this morning & viewing your very poor chat bot service, i have to say your customer service is now the poorest ever from an existing customer of over 30 years. I will try again on sunday to resolve my issue
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Isla (@saoirseisla) reported@virginmedia 10 straight days. No WiFi/tv channels. No, it’s not an area outage,it started as one but now it’s a major issue affecting my connection.I’ve been on the app but it says no outage issues in my area. No one can seem to tell me when it will be fixed. I work from home and need wifi
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Steven (@Steven12109) reported@virginmedia ....and as for your AI.... Who created that - it's nearly as bad as that repulsive Epstein Island like, owner of yours !
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TJKEY (@kytmlm) reported@cee4cat Don’t need internet, good thing really cos @virginmedia is down again this morning
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✨ Sammie | Artist | Tattoo apprentice ✨ (@sammie_does_art) reported@virginmedia does anyone actually answer your customer service phone? 🙄
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GrAnd944 (@GAnd944) reported@virginmedia Status update now trying to blame my kit again when you've already acknowledged there's a problem locally over the phone. No updates or tracking for the issue. Can't work *or* relax atm without. Please provide an actual update.
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Nick Riedlinger (@nickried) reported@virginmedia is there a way to renew my service without spending 3 hours on a Web chat and 2 and a half hours on phone calls because the price and content of my product keeps being changed by your various agents?
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*carly* RN DN (@CarlyBoo78) reported@virginmedia been trying to get through to your customer service line for over 5 hours in the past 2 days!!! Chatbot useless! Can’t get on the app. You have taken an extra £122.00 on top of our usual bill this month and we can’t speak to anyone about it! Poor, poor service!!
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Chris McLaren-Edge. (@Chrisgme62) reported@virginmedia explain to me why I received an update of payment starting 26th April of £55.50 month then get a bill of £82.67. Can find no reason for thisYour useless customer service don't even answer when phone absolute rubbish help with Terribot.