Virgin Media outages and service status in Lincoln, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 0 outage signals in the last 24 hours around Lincoln, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (60%)
- Total Blackout (20%)
- Wi-fi (20%)
The latest reports from users having issues in Lincoln come from postal codes LN1 , LN5 and LN6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lincoln, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lincoln, England
The most recent Virgin Media outage reports came from the following cities: Lincoln, and Gainsborough.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 11 days ago |
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Internet | 11 days ago |
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Internet | 11 days ago |
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Internet | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lincoln, England
Latest outage, problems and issue reports in Lincoln and nearby locations:
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Second day running, get to 4pm and the internet crashes ... Unfortunately I do not have the luxury to stop work and try to fix it
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Matthew Cooper (@Matthew56242945) reported from Carlton on Trent, EnglandVirgin Media fixed the phone issue, a local fault, so I rang Royal Mail to get my money back. The phone went out again during the call. If I was a person with anxiety and depression issues this might be a major problem. Oh wait, I am a person.....
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Miss Danielle ⭐ ⭐ (@Miss_Danielle82) reported from Carlton on Trent, EnglandReally can't wait for @virginmedia to come out and connect our services tomorrow. Just hope the problems they've been having are all sorted now.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia I have not made any changes, and I have a Hub 3, and a pair of 5 year old TiVo boxes, one of which is having problems playing back things that have been recorded. But as I don't want waste an hour if my time in a queue, I shall just look forward to the end of the contract ....
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Adam Butler (@AdamSButler65) reported from Southrey, England@MichaelLCrick @TomaszPalmer @RogerMi17980111 @virginmedia And the reality is (sadly) that when someone in your position posts stuff like this, it does carry much more clout than the average person who is being let down by these big companies. Power to you Michael.
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Daniel height (@dheight1990) reported from Cherry Willingham, England@virginmedia any chance you can come fix my broadband sooner than monday? Upgraded to your new hub 5.0 only for it to fail 5 days later ? I pay good money for this service for which im not receiving ? Not really acceptable
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Imp & Angel (@ImpAngel1) reported from North Hykeham, EnglandExtremely frustrated and disappointed at the very poor service we're receiving from @vmbusiness as we bring five new phone contracts over from EE. No reply to emails, no returned tel calls. #unacceptable
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Tom Spice (@spice2001) reported from Carlton on Trent, England@jack108986 @virginmedia Seems lots of people are having the same problem. I’d go on channel 100 and hope by the time McGregor is on they’d fixed the issue.
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia The only response is they have given up and will let me out of my contract early. Not a great response for a customer of well over 20 years
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Erin McDaid (@EmcdNotts) reported from Carlton on Trent, England@virginmedia Thanks - will do if it persists but it would be so much easier to have live help or an email link rather than focusing on pushing the 'community' to help ourselves.
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia After an hour and ten minutes of appalling noise the woman who put us back on hold disconnected us. Five minutes into the new call and all we want to do now is cancel the contract that you’ve failed to provide.
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supanotts (@bellyncfc) reported from Carlton on Trent, England@virginmedia I have now tried a laptop on wired and that varies from 110 meg down to 30meg..i really need a engineer to sort this! I have done all your resents,power downs x 3.i have been promised call backs which never came,I'm sick to death of being fobbed off tbh I need out this contract !
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Ben Dentith 🔰 (@BenDentith0690) reported from Carlton on Trent, EnglandFault v210 on my TiVo box @virginmedia. All on demand services are down in NG4.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Major problems in Lincoln .... BT turned service off to green box!
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JAY/NFFC (@souljacker1974) reported from Lincoln District, England@virginmedia I’m sick of paying for WiFi that dose not work #crap
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Nathan Wilson (@wilsmadein85) reported from Gainsborough, England@virginmedia Tried ringing at the weekend and kept being sent to the website. Your customer service is as much use as a chocolate fire guard
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John Gidman (@GiddyG) reported from Bracebridge Heath, England@virginmedia My router is on, *********** light is showing, but no devices in my house can connect to the Internet. I rebooted the router, and still no Internet. Post code is LN4. Please advise re any local or national issues and next steps. Needs fixing ASAP.
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MyMinxy (@my_minxy) reported from Lincoln District, England@virginmedia on the phone now for 3rd time as get cut off, no internet and NO HELP, it’s been over 24hrs now, I need the internet
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Richard Fox (@richardfox92) reported from Carlton on Trent, England@virginmedia what's happened to our tv service no programs and can't even open your web 🤬🤬
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia That’s not true that why they now allow calls to other urgent services for priority vulnerable customers such as gas, water electric police and medical urgent but not emergency numbers the trouble is this doesn’t allow calls to hone help and life lines though they should!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AG (@AlbertoGiovino) reported@virginmedia new customer here. Great customer service when you wanted my business. Now: Still not Wi-Fi-boosters are contracted to give. Impossible to get through to an agent, instead going in circles with your automated number. Web-messaging not responding. What do I do?
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Jeff Smith (@jeffsmithspurs) reported@virginmedia Hi I’m desperate to talk to someone regarding my broadband as it’s cancelling but I need it to continue. I cannot get through on WhatsApp, phone or through the chat. Can you help this is critical for me. I’m a long term customer and have been on hold for two days!
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Andy Duncan (@andyduncan84) reported@virginmedia I’m having problems with your newly installed service. Your chat service is rubbish & I’ve been on hold for over 45mins! This is not a great start! Someone better get in touch with me soon or I’ll be cancelling my direct debit!
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June Tobin (@junie1954) reported@virginmedia customer service is awful. Cannot find an easy way to contact you. Please would someone resolve this issue for us.
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Steve McKenna 🇮🇪🇬🇧🐕💚 (@SteveMcKenna2) reported@virginmedia On pushing the private message button nothing happens. I'm trying to give 30 days notice to remove Sky Sports and TNT Sports. Your service has been so appalling today I'm considering leaving altogether.
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Abby Brown (@the_only_abi) reported@BarbaraQCrow @virginmedia I had a good experience with them a couple of weeks ago too! Wanted to cancel as contract ending and prices going up (a lot!), did it via online chat and got same contract for less than we were paying. None of this messing about etc.
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Adam Kieran Fellows (@fellowska) reported@virginmedia and just as I bloody expected, phone gets put down. Absolutely a ******* joke. Been waiting for you to get back to me since Thursday on WhatsApp, your bot can’t put me through to an agent either. Disgraceful customer service
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Colin (@burgcolin) reported@virginmedia no Netflix or apps working! Rang but still not working
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a (@Peter_ldn_ire) reported@virginmedia I’ve been on phone trying to speak to someone for over an hour waiting / web chat is not not working - what is going on
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Alex Murray (@bravemongoose) reportedHi @virginmedia I am trying to cancel my account, but no one is answering your phones and your web chat totally broken. Do I really have to send you a letter to cancel?!