Virgin Media Outage Report in Southrey, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southrey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Southrey, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
Phone | |
| Lincoln |
Phone | |
| Lincoln |
Phone | |
| Lincoln |
TV | |
| Lincoln |
Internet | |
| Lincoln |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southrey, England
Latest outage, problems and issue reports in Southrey and nearby locations:
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chris whitney
(@chris_litcons) reported
from
Lincoln District, England
@virginmedia No one has replied to the text. Spent hours on it ourselves and Googled the problem. Virgin media were no help at all.
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Amy
(@amyxpxx) reported
from
Lincoln District, England
@virginmedia I would like to cancel my contract it’s finished September 11th
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Matt Benson
(@MattBenson1) reported
from
Lincoln District, England
@virginmedia Hi - nope. Thats the issue, no response on the text service and the call centre just gets into a loop and I can’t book anyone. Help!
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Hannah Allen
(@Hannie02Allen) reported
from
Lincoln District, England
Wow 😮 so trying to sort out my @virginmedia account due to pad day date has changed and I get the phone put down on me I was angry before the call started as @virginmedia wont listen to us now I’m pissed. #sortyourselvesoutvirginmedia #poorcustomerservice #hangupkings
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Jonathan Garner
(@jongarner_spurs) reported
from
Waddington, England
@_Pealos @virginmedia ******* awful mate!
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Hannah Allen
(@Hannie02Allen) reported
from
Lincoln District, England
@virginmedia what is your plan to help consumers who are now having to claim from the government and will struggle to pay their payments for their packages and unsure when the next bit of money will be.
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Matthew Jones
(@mattxjones) reported
from
Lincoln District, England
@virginmedia It wasn’t - I just want to add sky sports to my package, but I can’t online and the automated telephone service doesn’t work
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Jay
(@jaynlaura) reported
from
Lincoln District, England
@virginmedia currently been sat hold for 20 mins trying to help my gran as your team have failed in their service for her. She is currently without working services and a 20 minute wait on the phone is not acceptable
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chris whitney
(@chris_litcons) reported
from
Lincoln District, England
@virginmedia Waited 30 minutes on hold and then you cut me off before I could speak. None of your options work to get my internet problem sorted.
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John Gidman
(@GiddyG) reported
from
Bracebridge Heath, England
@virginmedia My router is on, *********** light is showing, but no devices in my house can connect to the Internet. I rebooted the router, and still no Internet. Post code is LN4. Please advise re any local or national issues and next steps. Needs fixing ASAP.
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Marc Hanheide
(@MarcHanheide) reported
from
Lincoln District, England
@virginmedia tried calling you for 40 minutes now, no luck. Broadband issue in LN1 area. Can ping external servers but your DNS servers (194.168.4.100) is not responding/working. All our devices are affected, but service status says all good. Rebooted everything. Fix please!
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Toby Stephenson
(@tobystephenson) reported
from
Lincoln District, England
@mrwilliamstokes He couldn’t be clearer that he’s asking for a repayable loan not free money. The media really have their heart set on pulling Virgin apart. People are terrible too, we make our own beds that we have to sleep in - E.g. flying Ryanair now because we put nicer airlines out of biz.
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Chris Ekins
(@chrisekins01) reported
from
Lincoln District, England
I will not be ordering a movie from @virginmedia store ever again. Ordered a movie and never received the dvd. Every time I try to talk to someone about it I get different excuses why I haven’t received the dvd. #badcustomerservice #virginmedia
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Adam Butler
(@AdamSButler65) reported
from
Southrey, England
@MichaelLCrick @TomaszPalmer @RogerMi17980111 @virginmedia And the reality is (sadly) that when someone in your position posts stuff like this, it does carry much more clout than the average person who is being let down by these big companies. Power to you Michael.
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JAY/NFFC
(@souljacker1974) reported
from
Lincoln District, England
@virginmedia I’m sick of paying for WiFi that dose not work #crap
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George Gibbins
(@Funkygibbi) reported
from
Lincoln District, England
Changing ISP to Virginmedia; the stress & hours of my life lost, trying to resolve issues trying to register an account, & porting home phone number WOW! I'm informed their systems are unique, this = hassle. #virginmedia #consumers #shoponline
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
I think I’m done with the bullshit from @virginmedia I can’t take another day of having to reboot or reconnect just to get online on my own home only to have them **** the entire thing with a firmware update. My old dial up was faster than the service we receive.
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Hannah Allen
(@Hannie02Allen) reported
from
Lincoln District, England
@virginmedia how many times are you going to pass me off to other departments or hang up on me! Not to mention create a bill that does not exist. #hadenough #virginmedia #ofcom
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Edward Croft
(@EdwardCroft19) reported
from
Lincoln District, England
@virginmedia I’ve attempted to speak with your team and somehow never get through to anyone, just an automated service telling me to wait to be connected. Hence resorting to tweeting.
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Hannah Stevenson
(@HannGrenade__) reported
from
Lincoln District, England
sky can't guarantee us at least 40gb of Internet we will be released from our contract. We no longer want this awful Internet and would very much like to go back to @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James the Electrician ⚡
(@jamesifoster) reported
from
Spelthorne District, England
@virginmedia Our Internet is down TW18, Staines-upon-Thames
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Ivan Illich
(@IvanIllich) reported
@virginmedia why put me on hold forever without warning when I thought your customer service rep was sorting
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pb
(@pbharrogate) reported
I’m in the middle of a broadband nightmare. Over 12 hours wasted @virginmedia and still no closer to a solution. Utterly unbelievable bad customer service
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Dr Jo Heaton
(@microjology) reported
@virginmedia I appreciate it isn’t your doing JS, but when nobody ever answers the customer care phone number, social media seems to be the only route to raise an issue
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Chris
(@cmcconnell1983) reported
@virginmedia So what good are you then, and why did you contact me like you could help me?
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🛡🪓Vikingtrader🪓🛡
(@Vikingtrader4) reported
@Ash_Hirani @virginmedia Isn't virgin media, just the old ntl or am I wrong, ntl was crap just like virgin, you cant rebrand ****.
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Mr Connolly
(@MrLConnolly) reported
@Melocan61 @virginmedia It is deliberate! They hung up on us twice today when trying to speak to customer services, and we are brand new customers! Appalling
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Tim Saunders
(@WorldofTim2) reported
@virginmedia Service still rubbish, has been for months. I'm still waiting for the call back from Wednesday. I was told that it would be within 2 hours... #useless #virginmediadown
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Steven Robinson
(@scrabsy) reported
@virginmedia I’ve had a few from the ‘Microsoft technical support’ one or two from ‘Sky broadband technical support’
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Jason Brown
(@Jay_McB) reported
@virginmedia you have calling over WiFi, when can my @Google Pixel 4a get it enabled. The #pixel4A support WiFi calling on other networks. Am I going to have to move to receive it. The Pixel 4a was one of the most popular phones got around Christmas. #googlepixel #wificalling