Virgin Media Outage Report in Southrey, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southrey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Southrey, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
Total Blackout | |
| Lincoln |
TV | |
| Lincoln |
Wi-fi | |
| Lincoln |
Internet | |
| Lincoln |
||
| Lincoln |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southrey, England
Latest outage, problems and issue reports in Southrey and nearby locations:
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MyMinxy
(@my_minxy) reported
from
Lincoln District, England
@virginmedia Engineer came Friday, still no service on the phone for 10 hrs to 18 people Saturday, you closed my complaint with £10 credit that I never agreed to, yet still no service waiting for another engineer… my complaint IS NOT RESOLVED @virginmedia
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia not happy #VirginMedia landline forcibly converted to digital line after “fault” broadband outage 1am this morning sets off lifeline phone line warning. The point of having a big red emergency button is when there’s an emergency you press it and it calls for HELP!
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Davith
(@Davith03257086) reported
from
Lincoln District, England
@virginmedia Fastest broadband provider my arse. Tour broadband is ****. I pay for 100mbps and barley get a tenth of that. So stop your lying
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
A recorded voice saying sorry only calls to an emergency number are allowed is not much help of your lying on the floor only able to press your emergency lanyard! @virginmedia urgent training is required to ensure people aren’t left in this situation. #unacceptable #LivesAtRisk
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Daniel height
(@dheight1990) reported
from
Cherry Willingham, England
@virginmedia any chance you can come fix my broadband sooner than monday? Upgraded to your new hub 5.0 only for it to fail 5 days later ? I pay good money for this service for which im not receiving ? Not really acceptable
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john etheridge
(@etheridg) reported
from
Lincoln District, England
@virginmedia,I'm John etheridge,I've rung you twice now,yesterday+today+you've cut me off,this is disgusting!not v.professional,not keen about yr firm anymore,customer service is crap,please cancel my broadband/,phone now+cancel coming to me on the 15th of this month!I'm annoyed
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Jessica Boatright
(@oh_so_boatie) reported
from
Lincoln District, England
@virginmedia Yes, issues showing. I've had to go to a cafe to work - so now as well as lost hours of income I'm down bus fare and refreshments so that I can use the the WiFi.
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GIBBO
(@ONLYONEGIBBO) reported
from
Waddington, England
So @virginmedia refused to let @SkyUK transfer our landline so now all services have been removed by SKY. How can people work from home when you give a fix date of 3 December - thus needs sorting now - no TV, no WiFi no phone
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Louise Mirwitch
(@louisemirwitch) reported
from
Lincoln District, England
@virginmedia Please let me know what I should press to get through to support. The options are totally garbled
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Simon Obendorf
(@obendorf) reported
from
Lincoln District, England
@virginmedia No. Trying to upgrade to a faster broadband-only plan. Chat can’t do it because cancelling the landline I don’t use is heretical. Fastest broadband speeds require me to take a SIM I don’t want or need. Online tries to push a TV service. No one listens. Customer fumes.
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Davith
(@Davith03257086) reported
from
Lincoln District, England
@virginmedia Can you please tell me why your broadband is so rubbish it can't even support me streaming a game of the PlayStation network?. It happens every day all day. Sort it out
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Nathan Wilson
(@wilsmadein85) reported
from
Boultham, England
@virginmedia Every time i ring we get told to visit the website then the phone goes dead. And your still taking money for my dad's mobile! I'm amazed how incompetent your services are, do you get special training so you can be this crap?
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Lexy F-J 🦊
(@lexyfj_) reported
from
Lincoln District, England
@virginmedia hello, I'm having an issue signing into my online account, I've tried resetting my password and have entered the correct information multiple times, it says that the site doesn't recognise my account/password. Can you please advise?
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MyMinxy
(@my_minxy) reported
from
Lincoln District, England
@virginmedia on the phone now for 3rd time as get cut off, no internet and NO HELP, it’s been over 24hrs now, I need the internet
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Micky Richards
(@mickyrichards27) reported
from
Lincoln District, England
@virginmedia I need to talk to a human... my WiFi is s**t Tried customer services all I get is automated push 1 if yes etc etc
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
Any update to the Digital Landline faults in #Lincoln @virginmedia. I’m told the cancellation my services for the 1st April has been cancelled why is this? Why are 150 trying to upsell me @VMO2News products when your core products don’t work! +3wks without a landline @Ofcom help
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Jessica Boatright
(@oh_so_boatie) reported
from
Lincoln District, England
Not a great start to Monday - @virginmedia is down, mobile hotspot not working, and as a freelancer who doesn't get paid when I don't work, losing much needed income while things are ££££ is very irritating 😞
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Lexy F-J 🦊
(@lexyfj_) reported
from
Lincoln District, England
@virginmedia Thanks for the reply. I've only got one account with you and have used the same email - I have been receiving emails about my bills & offers etc but can't sign in online.
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nick c
(@CoddNicholas) reported
from
Lincoln District, England
@virginmedia help no phone service in Lincoln can’t phone you off mobile or home phone tried on line site no help at all
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Swain
(@EnhancedAR) reported
@virginmedia can someone please help with an issue I have as not getting very far with your online chat service
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Louis Neethling
(@deafdirector) reported
@virginmedia another 4 days without wifi. Apparently fixed at 4pm today. And yet still no wifi. How can people run businesses when you don’t fix your broadband issues promptly?
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BritishProblems
(@BritComplaints) reported
It took me 90 mins to cancel my Virgin Media contract. Avoid this company.
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Heavy Metal Thunder
(@KernowLeeds22) reported
@MrPMHarrison @virginmedia Thanks for the heads up; was tempted as they’ve sent the thing round saying their now available in my area. Will avoid like the plague hearing nowt but bad things about @virginmedia
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Tom Huddleston
(@TomHuddleston_) reported
@MrPMHarrison @virginmedia Oh yes, years ago. Talk talk now, never had a problem bar a handful of very brief outages.
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Steve
(@AtlasWrestling) reported
@virginmedia I did follow the steps but there was no help. It appears to just be this channel.
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dave stead
(@defebe) reported
@MrPMHarrison @manueky @virginmedia Err. nowt to do with Branson. the owners pay for that name ( and it came from the old mobile company). Blame Liberty Global and Telefónica. ( Am I the only vm customer "happy" with them?)
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Dan Connolly
(@DanConWembley) reported
@virginmedia @vkurup18 I have had the same issue for three weeks. Was told by Virgin media that the problem would be resolved by 4pm today but the app still doesn’t work across all platforms.
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Dave Dicken
(@Davey_D1982) reported
@virginmedia HELP !! All lights on front of v6 box are flashing, what does this mean? I’ve checked for faults in area, but all is good. Please advise
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Phil Harrison
(@MrPMHarrison) reported
@TomHuddleston_ @virginmedia Did you switch? I think we'll have to. Our router keeps malfunctioning. And I've just spent an utterly pointless half-hour on the phone with a person who basically didn't believe me and refused to accept that anything was wrong. Basically calling me a liar. **** them.