Virgin Media Outage Report in Southrey, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southrey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (40%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Southrey, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln and Horncastle.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
TV | |
| Lincoln |
Internet | |
| Horncastle |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southrey, England
Latest outage, problems and issue reports in Southrey and nearby locations:
-
Jonathan Garner
(@jongarner_spurs) reported
from
Waddington, England
@_Pealos @virginmedia ******* awful mate!
-
Amy
(@amyxpxx) reported
from
Lincoln District, England
@virginmedia I would like to cancel my contract it’s finished September 11th
-
Amy
(@amyxpxx) reported
from
Lincoln District, England
@virginmedia hi, I would like to cancel my contract it will be ending September.
-
Jon Page
(@JonLPage) reported
from
Lincoln District, England
@virginmedia Hello! Do you have any update on the intermittency issues in LN5?
-
Hannah Allen
(@Hannie02Allen) reported
from
Lincoln District, England
Wow 😮 so trying to sort out my @virginmedia account due to pad day date has changed and I get the phone put down on me I was angry before the call started as @virginmedia wont listen to us now I’m pissed. #sortyourselvesoutvirginmedia #poorcustomerservice #hangupkings
-
AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia It’s intermittent. Not off often enough to be called no service or you’d have to pay us back for the lack of service but not on long enough to be much use.
-
AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
I think I’m done with the bullshit from @virginmedia I can’t take another day of having to reboot or reconnect just to get online on my own home only to have them **** the entire thing with a firmware update. My old dial up was faster than the service we receive.
-
Simon Obendorf
(@obendorf) reported
from
Lincoln District, England
@virginmedia No. Trying to upgrade to a faster broadband-only plan. Chat can’t do it because cancelling the landline I don’t use is heretical. Fastest broadband speeds require me to take a SIM I don’t want or need. Online tries to push a TV service. No one listens. Customer fumes.
-
chris whitney
(@chris_litcons) reported
from
Lincoln District, England
@virginmedia Waited 30 minutes on hold and then you cut me off before I could speak. None of your options work to get my internet problem sorted.
-
AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I gave in and decided to call. 30 minutes listening to the worst quality music ever! And counting... :’( @virginmedia sucks *****
-
Marc Hanheide
(@MarcHanheide) reported
from
Lincoln District, England
@virginmedia tried calling you for 40 minutes now, no luck. Broadband issue in LN1 area. Can ping external servers but your DNS servers (194.168.4.100) is not responding/working. All our devices are affected, but service status says all good. Rebooted everything. Fix please!
-
AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I didn’t know I could use the forums to terminate my contract.
-
chris whitney
(@chris_litcons) reported
from
Lincoln District, England
@virginmedia No one has replied to the text. Spent hours on it ourselves and Googled the problem. Virgin media were no help at all.
-
Matt Benson
(@MattBenson1) reported
from
Lincoln District, England
@virginmedia Hi - nope. Thats the issue, no response on the text service and the call centre just gets into a loop and I can’t book anyone. Help!
-
AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia After an hour and ten minutes of appalling noise the woman who put us back on hold disconnected us. Five minutes into the new call and all we want to do now is cancel the contract that you’ve failed to provide.
-
John Gidman
(@GiddyG) reported
from
Bracebridge Heath, England
@virginmedia My router is on, *********** light is showing, but no devices in my house can connect to the Internet. I rebooted the router, and still no Internet. Post code is LN4. Please advise re any local or national issues and next steps. Needs fixing ASAP.
-
GIBBO
(@ONLYONEGIBBO) reported
from
Waddington, England
So @virginmedia refused to let @SkyUK transfer our landline so now all services have been removed by SKY. How can people work from home when you give a fix date of 3 December - thus needs sorting now - no TV, no WiFi no phone
-
AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
Oh look no internet again. Thanks @virginmedia Someone recommend a new service provider please because I’ve truly had enough :(
-
AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I’ve given up. You’ve failed yet again to provide what I we needed. I’m not surprised. Virgin Media is fast becoming synonymous with this lack of service. I do NOT recommend you to friends and family.
-
Matthew Jones
(@mattxjones) reported
from
Lincoln District, England
@virginmedia It wasn’t - I just want to add sky sports to my package, but I can’t online and the automated telephone service doesn’t work
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Claire
(@Clairescats1) reported
@virginmedia No delivery reports, Bluetooth won't connect, maps won't load, all relevant locations, notifications are on, Samsung reset all network settings, still nothing, the agent I spoke to said if new Sim doesn't change anything to call back..cont...
-
Don McAneny
(@donmcaneny) reported
@virginmedia My wife's email has been unavailable since 10th August. Explained twice to customer service that its important but told there is a problem with 'some' emails. Issue is definitely Virgin as can't access through website, app or email client.
-
Tara McBrien
(@tars87) reported
@Virgin @Shawnintheuk15 @virginmedia To be honest if I contact them again, they will just tell me the same thing as before, there is an outage in my area and will promise a fix time which will evidently move along a few hours over and over again!
-
Adam Atkin
(@atkinleeds) reported
@virginmedia @donmcaneny Your email doesn't work....its not rocket science...whilst you're at it, sort mine too
-
Nick hamilton
(@nickham303) reported
@VirginMedia_TV @BoyGeorge Hi George, not sure if you have any sway but virgin media are refusing to pay a court order I have against them. Hopefully you can help? Cheers Nick
-
Ian C 🇬🇧🥰🇮🇱🇺🇲🇨🇦🇦🇺🇳🇿🇯🇵
(@IanC_yesitsme) reported
Hi @virginmedia can you please explain why I haven't had broadband in my area EN9.... for the last 3 days. You telephone hotline doesn't know what the issue is... It's very frustrating without an actual scheduled date that the service will return...
-
Kelly Mehmet
(@kelly_mehmet) reported
@virginmedia had no service since Thursday morning, impossible to get through to customer services and been waiting for over an hour to speak to an operator online. When is the issue in EN9 actually going to get resolved so we can access the service we are paying for?
-
Frank Amoako-Gyampah
(@Frank_Amoako) reported
@virginmedia Just the wifi as we don’t use wire in the house .. it’s really terrible. Does the boosters help ?
-
Kat Tew
(@kat_tew) reported
@virginmedia Understand that times can change. But putting a fix time of a rolling 2hr time is laughable. Could someone actually pick up the phone and call the people trying to fix it and ask for a proper time frame and a statement of fact as to what went wrong?
-
Andy Saw
(@andysaw) reported
@virginmedia And another weekend and more loss of service and despite starting an official complaint last weekend and being promised a response by Tuesday, absolutely nothing from Virgin. This is not a service, it’s an embarrassment.