Virgin Media Outage Report in Southrey, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southrey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Southrey, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
TV | |
| Lincoln |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southrey, England
Latest outage, problems and issue reports in Southrey and nearby locations:
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Chris Ekins
(@chrisekins01) reported
from
Lincoln District, England
I will not be ordering a movie from @virginmedia store ever again. Ordered a movie and never received the dvd. Every time I try to talk to someone about it I get different excuses why I haven’t received the dvd. #badcustomerservice #virginmedia
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Jay
(@jaynlaura) reported
from
Lincoln District, England
@virginmedia currently been sat hold for 20 mins trying to help my gran as your team have failed in their service for her. She is currently without working services and a 20 minute wait on the phone is not acceptable
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Hannah Allen
(@Hannie02Allen) reported
from
Lincoln District, England
@virginmedia how many times are you going to pass me off to other departments or hang up on me! Not to mention create a bill that does not exist. #hadenough #virginmedia #ofcom
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Hannah Allen
(@Hannie02Allen) reported
from
Lincoln District, England
@virginmedia what is your plan to help consumers who are now having to claim from the government and will struggle to pay their payments for their packages and unsure when the next bit of money will be.
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Hannah Allen
(@Hannie02Allen) reported
from
Lincoln District, England
Wow 😮 so trying to sort out my @virginmedia account due to pad day date has changed and I get the phone put down on me I was angry before the call started as @virginmedia wont listen to us now I’m pissed. #sortyourselvesoutvirginmedia #poorcustomerservice #hangupkings
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
Oh look no internet again. Thanks @virginmedia Someone recommend a new service provider please because I’ve truly had enough :(
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Toby Stephenson
(@tobystephenson) reported
from
Lincoln District, England
@mrwilliamstokes He couldn’t be clearer that he’s asking for a repayable loan not free money. The media really have their heart set on pulling Virgin apart. People are terrible too, we make our own beds that we have to sleep in - E.g. flying Ryanair now because we put nicer airlines out of biz.
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Matt Benson
(@MattBenson1) reported
from
Lincoln District, England
@virginmedia Hi - nope. Thats the issue, no response on the text service and the call centre just gets into a loop and I can’t book anyone. Help!
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Amy
(@amyxpxx) reported
from
Lincoln District, England
@virginmedia I would like to cancel my contract it’s finished September 11th
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Amy
(@amyxpxx) reported
from
Lincoln District, England
@virginmedia hi, I would like to cancel my contract it will be ending September.
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chris whitney
(@chris_litcons) reported
from
Lincoln District, England
@virginmedia Waited 30 minutes on hold and then you cut me off before I could speak. None of your options work to get my internet problem sorted.
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chris whitney
(@chris_litcons) reported
from
Lincoln District, England
@virginmedia No one has replied to the text. Spent hours on it ourselves and Googled the problem. Virgin media were no help at all.
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
I think I’m done with the bullshit from @virginmedia I can’t take another day of having to reboot or reconnect just to get online on my own home only to have them **** the entire thing with a firmware update. My old dial up was faster than the service we receive.
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Jonathan Garner
(@jongarner_spurs) reported
from
Waddington, England
@_Pealos @virginmedia ******* awful mate!
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Jon Page
(@JonLPage) reported
from
Lincoln District, England
@virginmedia Hello! Do you have any update on the intermittency issues in LN5?
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JAY/NFFC
(@souljacker1974) reported
from
Lincoln District, England
@virginmedia I’m sick of paying for WiFi that dose not work #crap
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John Gidman
(@GiddyG) reported
from
Bracebridge Heath, England
@virginmedia My router is on, *********** light is showing, but no devices in my house can connect to the Internet. I rebooted the router, and still no Internet. Post code is LN4. Please advise re any local or national issues and next steps. Needs fixing ASAP.
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Matthew Jones
(@mattxjones) reported
from
Lincoln District, England
@virginmedia It wasn’t - I just want to add sky sports to my package, but I can’t online and the automated telephone service doesn’t work
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Marc Hanheide
(@MarcHanheide) reported
from
Lincoln District, England
@virginmedia tried calling you for 40 minutes now, no luck. Broadband issue in LN1 area. Can ping external servers but your DNS servers (194.168.4.100) is not responding/working. All our devices are affected, but service status says all good. Rebooted everything. Fix please!
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Hannah Stevenson
(@HannGrenade__) reported
from
Lincoln District, England
sky can't guarantee us at least 40gb of Internet we will be released from our contract. We no longer want this awful Internet and would very much like to go back to @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki
(@nikki_randall_) reported
@virginmedia can you sort your customer service out. 2-3 hour wait which is now 26 hours ago on your WhatsApp chat help, no one answers the phone and the chat via the app is down!! 🤬😡
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Accidental Tourist
(@Arthur_James999) reported
@virginmedia That’s bollocks. You have deliberately set a cut off date that could not be achieved waiting for a response on the phone. Complaint to FCA and ombudsman is already initiated. See you in court; you will lose.
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Lynne
(@Lynne19875155) reported
@virginmedia what's happening with the Internet? Ours keeps disconnecting us. Not a happy customer
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Davinder Singh
(@LallyDav) reported
@virginmedia So not sure why your representative said I should have already heard back. Is it also your policy not to send any emails to acknowledge that a complaint has been received?
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Fionn Leitch
(@_UrbanDiva_) reported
@virginmedia day 3 of no-one dealing with my cancellation. Seems your WhatsApp support has now fallen off and I am still no further forward with cancelling my account. Customer service is really at it’s all time low.
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Pedro Oliveira
(@pedrofouruk) reported
from
Birmingham, England
I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia
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em 💙❤️💚💛
(@emilypaffett_) reported
Imagine complaining to @virginmedia for months about the WiFi being terrible and random bills coming out of no where for them to suddenly cut off our wifi in the middle of the night and disconnect us lol, hey BT how’re you ✋🏻
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Matt
(@moriraaca) reported
@virginmedia just won a contest for the WORST password policy: - 6 chars is "too short"... - ... but >10 is "too long" ... - ... even though the input's maxlength is 15 - must start with letter (why limit entropy even more...) - oh and I had to reverse engineer *all of this*.
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Fionn Leitch
(@_UrbanDiva_) reported
@virginmedia It did not. Still waiting. Day 3!! Appalled at this. WhatsApp support seems to have now fallen off.
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Davinder Singh
(@LallyDav) reported
@virginmedia So was promised that I will have my number by this morning and this was 100%. Nothing ever goes wrong in that process is what I was told. guess what…. Still my issue not resolved…