Virgin Media Outage Report in Southrey, Lincolnshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southrey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Southrey, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
TV | |
| Lincoln |
Internet | |
| Horncastle |
Internet | |
| Lincoln |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southrey, England
Latest outage, problems and issue reports in Southrey and nearby locations:
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Toby Stephenson
(@tobystephenson) reported
from
Lincoln District, England
@mrwilliamstokes He couldn’t be clearer that he’s asking for a repayable loan not free money. The media really have their heart set on pulling Virgin apart. People are terrible too, we make our own beds that we have to sleep in - E.g. flying Ryanair now because we put nicer airlines out of biz.
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George Gibbins
(@Funkygibbi) reported
from
Lincoln District, England
Changing ISP to Virginmedia; the stress & hours of my life lost, trying to resolve issues trying to register an account, & porting home phone number WOW! I'm informed their systems are unique, this = hassle. #virginmedia #consumers #shoponline
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Justin (Kandi Kane) Hussey
(@cutechub69) reported
from
Lincoln District, England
@virginmedia Still no reply I’ve sent messages in all Social media platforms as well as emails, I refuse to call the number anymore because it’s already cost me £47 in pound charges trying to sort out my connection issues, I’m feeling very let down by your service at the moment!
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
@virginmedia @Emsus1979 Define large number of users @virginmedia , you haven’t listed the pronoun the website because you don’t want to admit this is a huge problem, your customer service is a disgrace #cancelvirginmedia
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Hannah Stevenson
(@HannGrenade__) reported
from
Lincoln District, England
sky can't guarantee us at least 40gb of Internet we will be released from our contract. We no longer want this awful Internet and would very much like to go back to @virginmedia
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Jay
(@jaynlaura) reported
from
Lincoln District, England
@virginmedia currently been sat hold for 20 mins trying to help my gran as your team have failed in their service for her. She is currently without working services and a 20 minute wait on the phone is not acceptable
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Hannah Allen
(@Hannie02Allen) reported
from
Lincoln District, England
Wow 😮 so trying to sort out my @virginmedia account due to pad day date has changed and I get the phone put down on me I was angry before the call started as @virginmedia wont listen to us now I’m pissed. #sortyourselvesoutvirginmedia #poorcustomerservice #hangupkings
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John Gidman
(@GiddyG) reported
from
Bracebridge Heath, England
@virginmedia My router is on, *********** light is showing, but no devices in my house can connect to the Internet. I rebooted the router, and still no Internet. Post code is LN4. Please advise re any local or national issues and next steps. Needs fixing ASAP.
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Chris Ekins
(@chrisekins01) reported
from
Lincoln District, England
I will not be ordering a movie from @virginmedia store ever again. Ordered a movie and never received the dvd. Every time I try to talk to someone about it I get different excuses why I haven’t received the dvd. #badcustomerservice #virginmedia
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JAY/NFFC
(@souljacker1974) reported
from
Lincoln District, England
@virginmedia I’m sick of paying for WiFi that dose not work #crap
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
@virginmedia the broadband is down in Lincoln, yet you’re website says it’s fine , I’ve just wasted 40 minutes trying to get that confirmation via a mobile conversation, you don’t want people to ring you that is why the contact numbers as so hidden, now you want £ 4.80 more
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Hannah Allen
(@Hannie02Allen) reported
from
Lincoln District, England
@virginmedia what is your plan to help consumers who are now having to claim from the government and will struggle to pay their payments for their packages and unsure when the next bit of money will be.
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Hannah Allen
(@Hannie02Allen) reported
from
Lincoln District, England
@virginmedia how many times are you going to pass me off to other departments or hang up on me! Not to mention create a bill that does not exist. #hadenough #virginmedia #ofcom
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
Anyone else in Lincoln have no broadband, the service and information is atrocious @virginmedia #virginmedia #outage #outrage
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Edward Croft
(@EdwardCroft19) reported
from
Lincoln District, England
@virginmedia I’ve attempted to speak with your team and somehow never get through to anyone, just an automated service telling me to wait to be connected. Hence resorting to tweeting.
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Adam Butler
(@AdamSButler65) reported
from
Southrey, England
@MichaelLCrick @TomaszPalmer @RogerMi17980111 @virginmedia And the reality is (sadly) that when someone in your position posts stuff like this, it does carry much more clout than the average person who is being let down by these big companies. Power to you Michael.
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Matthew Jones
(@mattxjones) reported
from
Lincoln District, England
@virginmedia It wasn’t - I just want to add sky sports to my package, but I can’t online and the automated telephone service doesn’t work
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Justin (Kandi Kane) Hussey
(@cutechub69) reported
from
Lincoln District, England
@virginmedia I was told they were sorry and they were working on getting the problem fixed as soon as possible and he was going to sort out a goodwill gesture of a reduction on my next bill!
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Justin (Kandi Kane) Hussey
(@cutechub69) reported
from
Lincoln District, England
@virginmedia A few weeks ago I had to contact you a number of times about my failing broadband in my area I was promised I would have a reduction in my bill and this has not happened also the amount of calls I had to make to sort out the problem has resulted in a bill of £47
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
Any news on broadband outage in #Lincoln @virginmedia please someone contact me with any news whatsoever
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stickystix
(@Stickystix2) reported
@virginmedia So basically if I don't get on the waiting list I will have to carry on paying full price for a slap dash service. Quality.
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Karl Mercer ✡️🇬🇧
(@KarlMercer9) reported
I have never had such a worse time calling @virginmedia I have been lied to again. I am getting a tech visit but now im not but I still am. The fault in the area then told wasnt a fault that is now a fault and to top it off a tech call in 4 hours. I am confused. HELP ME!!!!!!!
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Biancaaa ✨
(@Biancaaa89) reported
@virginmedia second time in 3 months you've overcharges me for services since I renewed my contract. Can I cancel my services. I've had enough of this terrible customer service
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Calum
(@justcalum123) reported
@virginmedia I have called your wayleave number 15 times now. Cut off every time. I can see from historic tweets this is not a new issue but an ongoing failure. Why would I give consent if you don't even have the basic courtesy to respond to my calls seeking clarification?
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Ant Forrest
(@AntForrest) reported
@El_Emiratis @virginmedia I’ve never come across any company as bad. I reported the issue on day one in feb and still no resolve. I’ve sent to 3rd party review and heard nothing from them either so might have to be ombudsmen next. Shocking customer service from @virginmedia
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Pete Wilkinson
(@wilkinsonpete) reported
@virginmedia one of your employees has just cut me off for not having my account number . Your service has been a disgrace. Tv has not worked properly for months yet your quite happy to take my money . Can I make official complaint pls
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Arindam Chaudhuri
(@vascularis) reported
@virginmedia Customer service was awful yesterday, mixed messages from 4 different people I spoke to over >40 minutes when I only had one simple request as a UO customer! Now getting the run-around via the chat service-bot-another member-another bot!! Any chance of a direct chat?
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taxilez
(@taxilez) reported
@virginmedia Told you I can’t and this is the answer I always get. As it your way of getting out of the problem I obviously have with the broadband speeds if it’s 200 coming in it shouldn’t drop that much when I’m holding the phone next to the hub!!!!!
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Susan Gill
(@SusanGi98116810) reported
@virginmedia Another outage??
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David Moore
(@ClassicMoore) reported
@virginmedia the broadband connection has been awful in our street for the last 2 weeks now. The neighbours are experiencing it too. Please can you give me the number of who I call to sort it out (not someone who is going to send me through a load of diagnostics)