Virgin Media Outage Report in Southrey, Lincolnshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southrey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Southrey, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
Internet | |
| Lincoln |
TV | |
| Lincoln |
Internet | |
| Lincoln |
Phone | |
| Lincoln |
Internet | |
| Lincoln |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southrey, England
Latest outage, problems and issue reports in Southrey and nearby locations:
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Sophie
(@Soph115) reported
from
Bracebridge Heath, England
@virginmedia We took the new deal online which included a television for being a new customer. Therefore, we got a second box fitted & 4 months later, still NO TV. For the first month, the box didn’t work properly & we were promised a discount of our monthly bill & that didn’t happen either.
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
Anyone else in Lincoln have no broadband, the service and information is atrocious @virginmedia #virginmedia #outage #outrage
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Jonathan Garner
(@jongarner_spurs) reported
from
Waddington, England
@virginmedia why have I still not got my problem resolved! 😡 Engineers have been, waited for appropriate fix, still no engineer or phone call. I’ve been talking with a helpline for 30 minutes today, and now I’ve got to wait an hour! for another phone call. 😡 I’ve taken the day
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
@virginmedia @Emsus1979 Define large number of users @virginmedia , you haven’t listed the pronoun the website because you don’t want to admit this is a huge problem, your customer service is a disgrace #cancelvirginmedia
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Holly
(@HollyByrne_) reported
from
Lincoln District, England
Really disappointed with our @virginmedia WiFi router, it’s hardly worked this whole week and last time I rang to ask a question they were really rude 😡
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Ñøřţß🏳️🌈🇪🇺🧜♂️🧜♀️🔶️
(@NorThor78) reported
from
Lincoln District, England
Just spent £4.99 on virgin movies to watch All Is True (Shakespeare film) and it was the biggest waste of money ever. Also, the whole film played without a hitch on @virginmedia, yet a half hour show I tried to watch on @NetflixUK stopped 4 times cos a signal 'wasn't found...'🤔
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Ken Oliver
(@kenozz1) reported
from
Reepham, England
@andrew_maxfield @virginmedia They are truly awful everywhere you look for help they fob you off trying to end your contract is just impossible Beware
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Hannah Stevenson
(@HannGrenade__) reported
from
Lincoln District, England
Terrible service from @virginmedia, was told Internet would be on by 9am today, activated line, nothing happened, customer services made me jump through hoops and had the most disgusting attitude, then been palmed off with the old "it's been reset, give it an hour". Disgraceful.
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
Any news on broadband outage in #Lincoln @virginmedia please someone contact me with any news whatsoever
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🌜 B E K A 🌛
(@itsbeka91) reported
from
Boultham, England
@virginmedia Internet is ******* shocking. Every week we have connection issues and never any refunds for payment. Absolute joke. Will be swiftly looking for a new provider
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Hannah Stevenson
(@HannGrenade__) reported
from
Lincoln District, England
Disgusting service from @virginmedia, moved home and told package would stay the same, now been slapped with a bill for TRIPLE what we pay!!! After 20 minutes of the phone the customers services lady cannot explain where all the charges come from!! DISPICABLE!!!
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Hayley Toyne
(@Baybury) reported
from
Branston, England
So frustrated with @virginmedia service tonight, been on phone for over 40 minutes, broadband speed of 15 mbps not the 200 we upgraded too!!!!! And no getting the customer service rep to understand we have been complaining since Friday. #poorcustomerservice #hellosky
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Hannah Stevenson
(@HannGrenade__) reported
from
Lincoln District, England
@virginmedia get on the call, he went silent again and then suddenly started discussing the issue again. Terrible staff!!!! Your audits clearly aren't working.
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
@virginmedia the broadband is down in Lincoln, yet you’re website says it’s fine , I’ve just wasted 40 minutes trying to get that confirmation via a mobile conversation, you don’t want people to ring you that is why the contact numbers as so hidden, now you want £ 4.80 more
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Justin (Kandi Kane) Hussey
(@cutechub69) reported
from
Lincoln District, England
@virginmedia A few weeks ago I had to contact you a number of times about my failing broadband in my area I was promised I would have a reduction in my bill and this has not happened also the amount of calls I had to make to sort out the problem has resulted in a bill of £47
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Jay
(@jaynlaura) reported
from
Lincoln District, England
@virginmedia 1 hour on the phone with your technician making out it was a fault my end thanks for the worst customer service experience yet. The only thing that keeps me with your service is that no one else offers 350+ meg
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Hayley Toyne
(@Baybury) reported
from
Branston, England
@virginmedia No thanks, I’m done. Literally spent hours on the phone to your customer services and I’ve had enough.
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🔱ayne
(@castiger14) reported
from
Lincoln District, England
So @virginmedia are doing a discounted deal plus £100 credit for ex service people who have the DDS card , very good of them if they didn’t tell me that it can only be done online!! So if you’ve served your country and decide to call them on the phone , tough! @discounts_mod
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Jonathan Garner
(@jongarner_spurs) reported
from
Waddington, England
for your services, not for these problems to occur. Whilst I think of it too. I’m very very disgruntled at the level of customer loyalty. Come on @virginmedia you can and should do better! 😡😡😡😡
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joanne clinton
(@jojoclinton) reported
from
Lincoln District, England
@virginmedia Your missing the point-I’m no longer a customer I want my emails back and account closed. Cyber Crime are involved and this is ridiculous #shameonyou @virginmedia @BBCWatchdog #blackmail
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nagood
(@Nagood01) reported
@virginmedia Yes the 26th is the fix date they've been told, but they've heard a previous fix date only to see that move twice! So I suggest if it moves again you might end up losing a whole street of customers.
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Karl Carney
(@carney6times) reported
@virginmedia It regularly freezes, regularly have recordings issue CS2200 in the middle of watching, is sluggish to move around and decides to switch the tele back on in the middle of the night randomly.
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I̶r̶r̶i̶t̶a̶t̶i̶n̶g̶_̶l̶l̶a̶m̶a̶ 💀
(@LlamaIrritating) reported
@virginmedia If its not why does that model have so many issues compared to its predecessor, sadly playing the (I can relate game) doesn't work all the time. You may have it but doesn't mean it's having the same issues, either that or the main wall outlet being so old itself is the cause?
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C h r i s • B a r n e s
(@o0_barnesy_0o) reported
@virginmedia If I reboot the router it takes ages for the wifi network to be joinable, it usually comes up with no signal or it’s not in range even though some equipment trying to connect is in the same room
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Ian Bousfield
(@Bousyian) reported
@virginmedia any reason why your main help line just doesn't pick up at all - For a communications company its as bad as it gets !
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Marianna
(@Mariann42308688) reported
@virginmedia can somebody please follow up my complaint? Your gear is on its way back to you and direct debit cancelled but I would still like resolution. The £300 you want from me for a week's worth of broadband supply and my cancellation due to awful signal are hard to ignore.
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Ryan S McDonald
(@R_McD29) reported
@virginmedia Hi - I’m terminating my contract as can’t get Virgin media at my new address. What evidence/support do you need for this to avoid paying the termination fee? Thanks, Ryan
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Matt LJ 🇺🇦
(@MattRLJ) reported
@virginmedia What a surprise silence. Profiteering at the worst possible time in our country. Grocers etc are doing their best to maintain prices, your business triple customers that want to stay what new customers get…. Well done
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Robert G Edge (Ex Labour Party Member)
(@RobertGEdge) reported
@HousingandCare @KevinPascoe This month, due to being £400 down on my take home pay, I haven't paid my council tax, Virgin media bill, car insurance, and ran out of money last week, ran out of food yesterday, this is due to being long term sickness due to pulmonary fibrosis and cerebral haemorrhages....
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Shaun Morris
(@ShaunMorris4) reported
Trying to find a way to contact @virginmedia when you have an issue to resolve is even harder than trying to get a straight and honest answer out of Boris Johnson. The company clearly has no interest is resolving customers problems.