Virgin Media outages and service status in Southrey, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Southrey, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and TV.
- The most recent signal from this area was received Sep 5, 6:26 PM GMT+1.
- Internet (60%)
- E-mail (20%)
- TV (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Southrey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southrey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Southrey, England
The most recent Virgin Media outage reports came from the following cities: Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln
|
TV | 2 days ago |
|
Lincoln
|
2 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Southrey, England
Latest outage, problems and issue reports in Southrey and nearby locations:
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Clive McCarthy🇪🇺 (@interaction0410) reported from Lincoln District, England@virginmedia the broadband is down in Lincoln, yet you’re website says it’s fine , I’ve just wasted 40 minutes trying to get that confirmation via a mobile conversation, you don’t want people to ring you that is why the contact numbers as so hidden, now you want £ 4.80 more
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Adam Butler (@AdamSButler65) reported from Southrey, England@MichaelLCrick @TomaszPalmer @RogerMi17980111 @virginmedia And the reality is (sadly) that when someone in your position posts stuff like this, it does carry much more clout than the average person who is being let down by these big companies. Power to you Michael.
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia I didn’t know I could use the forums to terminate my contract.
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Lexy F-J 🦊 (@lexyfj_) reported from Lincoln District, England@virginmedia hello, I'm having an issue signing into my online account, I've tried resetting my password and have entered the correct information multiple times, it says that the site doesn't recognise my account/password. Can you please advise?
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia I’m still getting Mail saying it needs updating, but more importantly installers and CS need to ensure they’re installed correctly and why they’re needed. It’s not just for 999. 999 can take hours to attend Jane down the street can be here in minutes.
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia That’s not true that why they now allow calls to other urgent services for priority vulnerable customers such as gas, water electric police and medical urgent but not emergency numbers the trouble is this doesn’t allow calls to hone help and life lines though they should!
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Micky Richards (@mickyrichards27) reported from Lincoln District, England@virginmedia I need to talk to a human... my WiFi is s**t Tried customer services all I get is automated push 1 if yes etc etc
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia The biggest problem is you do t know how they work, installers don’t know how to check they work and more importantly no one seems to understand why they’re NEEDED! They will be why someone dies and Virgin WILL be named in the courts at a guilty party!
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Simon Obendorf (@obendorf) reported from Lincoln District, England@virginmedia No. Trying to upgrade to a faster broadband-only plan. Chat can’t do it because cancelling the landline I don’t use is heretical. Fastest broadband speeds require me to take a SIM I don’t want or need. Online tries to push a TV service. No one listens. Customer fumes.
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Jonathan Garner (@jongarner_spurs) reported from Waddington, England@virginmedia Do not let the Country down tonight! No disruption to any of the services from 18:00 until 23:00 tonight!!! Or prepare for a backlash from your customers. #UEFAChampionsLeaguefinal #thfc #coys @SpursOfficial #nontravellingfan
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john etheridge (@etheridg) reported from Lincoln District, England@virginmedia,I'm John etheridge,I've rung you twice now,yesterday+today+you've cut me off,this is disgusting!not v.professional,not keen about yr firm anymore,customer service is crap,please cancel my broadband/,phone now+cancel coming to me on the 15th of this month!I'm annoyed
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia So what your saying is your doing the minimum required by the regulator, and failing your vulnerable customers. As previously stated VM will be mentioned in courts when people are pressing their emergency assist numbers and get a VM message saying their call can’t be connected!
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Daniel height (@dheight1990) reported from Cherry Willingham, England@virginmedia any chance you can come fix my broadband sooner than monday? Upgraded to your new hub 5.0 only for it to fail 5 days later ? I pay good money for this service for which im not receiving ? Not really acceptable
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🔱ayne (@castiger14) reported from Lincoln District, EnglandSo @virginmedia are doing a discounted deal plus £100 credit for ex service people who have the DDS card , very good of them if they didn’t tell me that it can only be done online!! So if you’ve served your country and decide to call them on the phone , tough! @discounts_mod
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AlicrySky (@SkyAlicry) reported from Lincoln District, EnglandI think I’m done with the bullshit from @virginmedia I can’t take another day of having to reboot or reconnect just to get online on my own home only to have them **** the entire thing with a firmware update. My old dial up was faster than the service we receive.
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Richard Adams (@Pogit) reported from Lincoln District, EnglandAny update to the Digital Landline faults in #Lincoln @virginmedia. I’m told the cancellation my services for the 1st April has been cancelled why is this? Why are 150 trying to upsell me @VMO2News products when your core products don’t work! +3wks without a landline @Ofcom help
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MyMinxy (@my_minxy) reported from Lincoln District, England@virginmedia on the phone now for 3rd time as get cut off, no internet and NO HELP, it’s been over 24hrs now, I need the internet
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Hannah Stevenson (@HannGrenade__) reported from Lincoln District, EnglandTerrible service from @virginmedia, was told Internet would be on by 9am today, activated line, nothing happened, customer services made me jump through hoops and had the most disgusting attitude, then been palmed off with the old "it's been reset, give it an hour". Disgraceful.
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Davith (@Davith03257086) reported from Lincoln District, England@virginmedia any chance of you sorting out the broadband issue in and around Lincoln. It's been going on for a couple of hours
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Holly (@HollyByrne_) reported from Lincoln District, EnglandReally disappointed with our @virginmedia WiFi router, it’s hardly worked this whole week and last time I rang to ask a question they were really rude 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Caz (@caz_fizz) reported@MelJanie @virginmedia Virgin made all customer care off shore and made us all redundant, just so they can save money...but in the process are losing their customers.
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Our Electric World (@O_E_W) reported@TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.
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Kevin B (@kevgasandhtg) reported@virginmedia do anyone actually work at your company, or are you all just bots , trying to sort out a issue with the service
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1965 Blue 1878 (@noimspartakus) reported@virginmedia do you have any issues in WA9? My internet has gone down 😡
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Damian Hastie (@DamianHastie) reported@virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!
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John 🏴🇬🇧 (@John_Of_Eng) reported@virginmedia your app and customer service are absolutely dreadful. I only want to change a direct debit date for Christs sake.
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Jenny Do Nascimento (@jdonascimento) reported@virginmedia I moved house on August 28th and Virgin has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. #Sutton #England #SOS
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Irate_Jobbie (@Irate_Jobbie) reported@AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.
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Steve (@Northvein) reported@virginmedia hi … looks like you have an outage in LS25 (Garforth, Leeds) :(
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Martyn Lucas (@Martyn_Lucas) reported@virginmedia @iainsymac Really poor update! You need to get rid of it