Virgin Media Outage Report in Cherry Willingham, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cherry Willingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cherry Willingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Cherry Willingham, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln.
City | Problem Type | Report Time |
---|---|---|
Lincoln | Total Blackout | |
Lincoln | TV | |
Lincoln | Wi-fi | |
Lincoln | Internet | |
Lincoln | ||
Lincoln | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cherry Willingham, England
Latest outage, problems and issue reports in Cherry Willingham and nearby locations:
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Jonathan Garner
(@jongarner_spurs) reported
from
Waddington, England
@virginmedia why have I still not got my problem resolved! 😡 Engineers have been, waited for appropriate fix, still no engineer or phone call. I’ve been talking with a helpline for 30 minutes today, and now I’ve got to wait an hour! for another phone call. 😡 I’ve taken the day
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George Gibbins
(@Funkygibbi) reported
from
Lincoln District, England
Changing ISP to Virginmedia; the stress & hours of my life lost, trying to resolve issues trying to register an account, & porting home phone number WOW! I'm informed their systems are unique, this = hassle. #virginmedia #consumers #shoponline
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Justin (Kandi Kane) Hussey
(@cutechub69) reported
from
Lincoln District, England
@virginmedia I was told they were sorry and they were working on getting the problem fixed as soon as possible and he was going to sort out a goodwill gesture of a reduction on my next bill!
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
Anyone else in Lincoln have no broadband, the service and information is atrocious @virginmedia #virginmedia #outage #outrage
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Holly
(@HollyByrne_) reported
from
Lincoln District, England
Really disappointed with our @virginmedia WiFi router, it’s hardly worked this whole week and last time I rang to ask a question they were really rude 😡
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Adam Butler
(@AdamSButler65) reported
from
Southrey, England
@MichaelLCrick @TomaszPalmer @RogerMi17980111 @virginmedia And the reality is (sadly) that when someone in your position posts stuff like this, it does carry much more clout than the average person who is being let down by these big companies. Power to you Michael.
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Chris Ekins
(@chrisekins01) reported
from
Lincoln District, England
I will not be ordering a movie from @virginmedia store ever again. Ordered a movie and never received the dvd. Every time I try to talk to someone about it I get different excuses why I haven’t received the dvd. #badcustomerservice #virginmedia
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Justin (Kandi Kane) Hussey
(@cutechub69) reported
from
Lincoln District, England
@virginmedia A few weeks ago I had to contact you a number of times about my failing broadband in my area I was promised I would have a reduction in my bill and this has not happened also the amount of calls I had to make to sort out the problem has resulted in a bill of £47
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Hayley Toyne
(@Baybury) reported
from
Branston, England
So frustrated with @virginmedia service tonight, been on phone for over 40 minutes, broadband speed of 15 mbps not the 200 we upgraded too!!!!! And no getting the customer service rep to understand we have been complaining since Friday. #poorcustomerservice #hellosky
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Jay
(@jaynlaura) reported
from
Lincoln District, England
@virginmedia currently been sat hold for 20 mins trying to help my gran as your team have failed in their service for her. She is currently without working services and a 20 minute wait on the phone is not acceptable
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
@virginmedia the broadband is down in Lincoln, yet you’re website says it’s fine , I’ve just wasted 40 minutes trying to get that confirmation via a mobile conversation, you don’t want people to ring you that is why the contact numbers as so hidden, now you want £ 4.80 more
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Jay
(@jaynlaura) reported
from
Lincoln District, England
@virginmedia 1 hour on the phone with your technician making out it was a fault my end thanks for the worst customer service experience yet. The only thing that keeps me with your service is that no one else offers 350+ meg
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Edward Croft
(@EdwardCroft19) reported
from
Lincoln District, England
@virginmedia I’ve attempted to speak with your team and somehow never get through to anyone, just an automated service telling me to wait to be connected. Hence resorting to tweeting.
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
Any news on broadband outage in #Lincoln @virginmedia please someone contact me with any news whatsoever
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Justin (Kandi Kane) Hussey
(@cutechub69) reported
from
Lincoln District, England
@virginmedia Still no reply I’ve sent messages in all Social media platforms as well as emails, I refuse to call the number anymore because it’s already cost me £47 in pound charges trying to sort out my connection issues, I’m feeling very let down by your service at the moment!
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Hayley Toyne
(@Baybury) reported
from
Branston, England
@virginmedia No thanks, I’m done. Literally spent hours on the phone to your customer services and I’ve had enough.
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Jonathan Garner
(@jongarner_spurs) reported
from
Waddington, England
for your services, not for these problems to occur. Whilst I think of it too. I’m very very disgruntled at the level of customer loyalty. Come on @virginmedia you can and should do better! 😡😡😡😡
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Grez Nicholson
(@greznic) reported
from
Skellingthorpe, England
@virginmedia any problems in the LN6 area, your connection keeps dropping
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JAY/NFFC
(@souljacker1974) reported
from
Lincoln District, England
@virginmedia I’m sick of paying for WiFi that dose not work #crap
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
@virginmedia @Emsus1979 Define large number of users @virginmedia , you haven’t listed the pronoun the website because you don’t want to admit this is a huge problem, your customer service is a disgrace #cancelvirginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gagan S
(@Gagan_gss) reported
@virginmedia Never had an engineer visit. Last in touch couple of months ago.
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M&VPincher
(@MVpincher) reported
@virginmedia i'm having trouble watching sky sports on my phone and ipad via the virgin tv app.Can you get in touch and let me know what i have to do to watch it?Thanks.
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John
(@John69960488) reported
@virginmedia No transparency just “there’s issues in your area, our engineers are working hard to fix it”
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Graham Greenwood MSc #FBPE #FBPPR #FBPA #RejoinEU
(@graham669) reported
@SkyHelpTeam @DarrenMillenium 36 mb/s is appallingly slow, my connection, with Virgin Media is 270 mb/s
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Haylesbellz
(@HayleyP1974) reported
@virginmedia my elderly parents phone lines not working, they have been fobbed off with there’s no fault on the line. They’ve missed a call out for their boiler and are awaiting a call regarding my dads cancer treatment, what is the best way for them to get this sorted urgently
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Mimi Ben
(@MimiBenTahiti) reported
@virginmedia @Banshees_Movie I moved to virgin media a few months back and have had constant issues with our TV. Told I’ll have to pay £25 for a technician to come out & told I’ll not get any refund for the weeks it’s been out of service as the internet was working even though TV was not. Shocking service.
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Sir Very Sceptical
(@GadgetManBob) reported
@virginmedia Hi. Broadband down E11 area. Checked service status - no faults. Test on hub cannot run. Restarted hub just flashing green. Help!
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Jamie Robinson
(@jamo_1905) reported
@virginmedia - any chance of providing me with a router that doesn’t **** itself every 24hrs requiring a full restart? Thanks
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Alexthehuman2 🐙
(@TheRealATH2) reported
Seems like I get amazed with all sorts of offers from other Cable competitors every single work day 💀 £27 for M500 as new Customer Offer from HyperOptics? 🗿That's insane, @virginmedia seems like there's some catch up!
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Caron Jones
(@CJaay) reported
@virginmedia Its wireless new hub delivered Tuesday as issues with old one no idea what type light on front is white