Virgin Media Outage Report in Cherry Willingham, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cherry Willingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cherry Willingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 30: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Cherry Willingham, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
TV | |
| Lincoln |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
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| Lincoln |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cherry Willingham, England
Latest outage, problems and issue reports in Cherry Willingham and nearby locations:
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Major problems in Lincoln .... BT turned service off to green box!
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia This was 14 days ago (17/09/2020), and I cannot remember the website, and the network engineer advised (19/09/202) me it might 24 hours before it settled .... Since then it's been variable ....
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
Getting fed up with organisations using Covid as an excuse for poor customer response #virginmedia
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Jon Page
(@JonLPage) reported
from
Lincoln District, England
@virginmedia Hello! Do you have any update on the intermittency issues in LN5?
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia being shifted from technician to technician to technician.....no resolution ...on the phone for nearly an hour
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Because I wouldn't connect a laptop to an unknown (to me) website, through the router, where the could alledgely monitor connection speeds. When your engineer visited he had to escalate the issue to your network team. Because I had 1 downstream & 1 upstream not the 24 down and 4.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I have been offered the opportunity to complain, but as a customer of 20+ years I am aware complaints tend to get ignored. At its worst speed was down to 0.5Mega bits per second ... At its best (for 20 minutes or so) maybe 150Mega bits per second. Paying for 200Mbps .....
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia My Daught is having significant problems with her IPAD as result, and using her phones data (no we are not Virgin phones), which is costing her, when your network falters, I then switch to my NHS phone and use its data, and my simply uses her work phone ...both essential workers.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Your web app says there is no problem, but your telephone diagnostic services says there is? Which is correct?
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Issues in Lincoln
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia @dev101 Your on-call Network support, who had to wait 18 hours to be sent the ticket, and then he had to endure 4 hours on the phone to India. 2 other households in area also affected. Offer of compensation £0 (issue occurred 15:30 17/9, finally rectified 18:30 19/9).
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Er no, if you had read the thread in its entirety, you will see that I said I was getting someone to look at how to organise the internal network on the house, and I would be leaving at the end of my contract, in 17 months. I would not recommend Virgins services to anyone.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Still here waiting for the restoration of the internet service I pay you to provide.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Also perhap if you read the full thread, it would help.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Second day running, get to 4pm and the internet crashes ... Unfortunately I do not have the luxury to stop work and try to fix it
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia It took until 18:30 for your engineer to call me. Even now the service keeps dropping out ....I hope your techs onto the problem
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia @KazH50 Can you tell me what the issues are in Lincoln, speed down to 2Mbs ... Paying for 200Mbs
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Ok Virginmedia, the WiFi extender for which paying for (installed on 27th May 2020) has ceased working, this may or may not be as a result of the issues from the weekend or not, but before the issues started, it worked, afterwards it didn't. How do I get it replaced?
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I have that already, and the issue exists in the middle floor, which is why I want to get a booster for that floor, and also enable my laptop to plugged in on that floor, in the office that I have
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Imp & Angel
(@ImpAngel1) reported
from
North Hykeham, England
Extremely frustrated and disappointed at the very poor service we're receiving from @vmbusiness as we bring five new phone contracts over from EE. No reply to emails, no returned tel calls. #unacceptable
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Green
(@_dannygreen) reported
@virginmedia broadband down in PO5 in Portsmouth. Your own status check service doesn't even seem to work either. What's going on.
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Rachel
(@rachee_lou) reported
@virginmedia No I haven't, I will do that but i shouldnt have to resubmit my 3 complaints - can you just fix the website please?
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Paul Cooke
(@PC75UK) reported
@virginmedia I renewed for 1gb broadband that is worse than the slow speed. I also agreed £49.50 and you gave me free SIM card (which I won’t be using but that was the deal) I now see you are charging me £49.50 on one DD and £10 for o2 on another DD. The sim was meant to be free.
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Jedi Avenger 🖤✊🏿🏳️🌈🏴🇺🇦♿💛
(@avenger_grey) reported
@virginmedia WiFi constantly drops, at least once a day. I'm paying you nearly £70 a month for high speed but it never gets any where near it. I'm paying for a service I'm not getting. Can't get through to tech support.
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Smiley Mike
(@Mike87794888) reported
Can someone from Virgin Media please contact me. My contract is about to rise astronomically and I want to cancel my renewal. I can't get hold of anyone via the website. Cheers!
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Ronkabet
(@Ronkabet) reported
@virginmedia Hi, usual issue i get every year where our wifi stops working properly. Can you send a new router please. I have rebooted/checked firmware and changed channels. It's a known issue. What details do you need?
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Gareth Sibthorpe
(@iTechPro2012) reported
@virginmedia Ok that’s fine, i’ll give your customer services another call and explain i’ve spoken to you about it.
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J Rodriguez
(@RodriguezMayn) reported
@virginmedia After you announced the fault. You scheduled it for today as the problem was meant to be fixed yesterday. Apparently it's going to be fixed on the 19th now
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Chris Bolus (Radio Asahartz)
(@radioasahartz) reported
@andyfinlay07 @virginmedia Trouble is, no other provider can even match that half speed in this area. #rockandahardplace
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Jessica
(@Jessica42437038) reported
@virginmedia Can someone PLEASE tell me how to get help from this SHOCKING service as a new customer it’s DISGUSTING