Virgin Media Outage Report in Cherry Willingham, Lincolnshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cherry Willingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cherry Willingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cherry Willingham, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Wi-fi | ||
TV | ||
TV |
Community Discussion
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Virgin Media Issues Reports Near Cherry Willingham, England
Latest outage, problems and issue reports in Cherry Willingham and nearby locations:
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia Your web app says there is no problem, but your telephone diagnostic services says there is? Which is correct?
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia Er no, if you had read the thread in its entirety, you will see that I said I was getting someone to look at how to organise the internal network on the house, and I would be leaving at the end of my contract, in 17 months. I would not recommend Virgins services to anyone.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia Second day running, get to 4pm and the internet crashes ... Unfortunately I do not have the luxury to stop work and try to fix it
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AlicrySky (@SkyAlicry) reported from Lincoln District, England
@virginmedia I’ve given up. You’ve failed yet again to provide what I we needed. I’m not surprised. Virgin Media is fast becoming synonymous with this lack of service. I do NOT recommend you to friends and family.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia Also perhap if you read the full thread, it would help.
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Jon Page (@JonLPage) reported from Lincoln District, England
@virginmedia Hello! Do you have any update on the intermittency issues in LN5?
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia I have been offered the opportunity to complain, but as a customer of 20+ years I am aware complaints tend to get ignored. At its worst speed was down to 0.5Mega bits per second ... At its best (for 20 minutes or so) maybe 150Mega bits per second. Paying for 200Mbps .....
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia @KazH50 Can you tell me what the issues are in Lincoln, speed down to 2Mbs ... Paying for 200Mbs
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia @dev101 Your on-call Network support, who had to wait 18 hours to be sent the ticket, and then he had to endure 4 hours on the phone to India. 2 other households in area also affected. Offer of compensation £0 (issue occurred 15:30 17/9, finally rectified 18:30 19/9).
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia Still here waiting for the restoration of the internet service I pay you to provide.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia My Daught is having significant problems with her IPAD as result, and using her phones data (no we are not Virgin phones), which is costing her, when your network falters, I then switch to my NHS phone and use its data, and my simply uses her work phone ...both essential workers.
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AlicrySky (@SkyAlicry) reported from Lincoln District, England
@virginmedia I didn’t know I could use the forums to terminate my contract.
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Imp & Angel (@ImpAngel1) reported from North Hykeham, England
Extremely frustrated and disappointed at the very poor service we're receiving from @vmbusiness as we bring five new phone contracts over from EE. No reply to emails, no returned tel calls. #unacceptable
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AlicrySky (@SkyAlicry) reported from Lincoln District, England
Oh look no internet again. Thanks @virginmedia Someone recommend a new service provider please because I’ve truly had enough :(
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia This was 14 days ago (17/09/2020), and I cannot remember the website, and the network engineer advised (19/09/202) me it might 24 hours before it settled .... Since then it's been variable ....
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia Because I wouldn't connect a laptop to an unknown (to me) website, through the router, where the could alledgely monitor connection speeds. When your engineer visited he had to escalate the issue to your network team. Because I had 1 downstream & 1 upstream not the 24 down and 4.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia Ok Virginmedia, the WiFi extender for which paying for (installed on 27th May 2020) has ceased working, this may or may not be as a result of the issues from the weekend or not, but before the issues started, it worked, afterwards it didn't. How do I get it replaced?
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AlicrySky (@SkyAlicry) reported from Lincoln District, England
@virginmedia After an hour and ten minutes of appalling noise the woman who put us back on hold disconnected us. Five minutes into the new call and all we want to do now is cancel the contract that you’ve failed to provide.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia It took until 18:30 for your engineer to call me. Even now the service keeps dropping out ....I hope your techs onto the problem
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AlicrySky (@SkyAlicry) reported from Lincoln District, England
@virginmedia I gave in and decided to call. 30 minutes listening to the worst quality music ever! And counting... :’( @virginmedia sucks *****
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lateral flo brady (@FloBradyy) reported
@virginmedia Hi KF, thanks for swift response. Her laptop (HP + Windows 10) is the only device unable to connect - seems to be a well-reported issue on community forums
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David Silva (@davidslv) reported
@virginmedia I can’t access that, I need someone to fix our problem fast
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Geørge Hall ||-// (@weegeo25_hall) reported
@virginmedia It's both just not working I cant do anything now since I'm at work gonna see how it is when I'm home
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𝐘𝐀𝐍𝐀 ♔ (@YanaTamima) reported
@virginmedia I’m sorry you had to read such horrifying tweets, but you guys honestly need to step your game up with your WiFi connection. Everyday I use and abuse my mobile data bc the WIFI is always lacking and my friends assume I’m just being slow in the head 😪
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Paul Munro (@PJFMunro) reported
@virginmedia I got a complaint reference C-1302211521. And an email that said education given. I was told there was work going on in my area. But this is not true when I log in and see my account. Thanks
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KR@HFC1875 (@hibezzz) reported
@virginmedia Tried that , also a waste of time , what happened to actually speaking to the paying customer, honestly I give up
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Joe Kinton (@JoeKinton) reported
@virginmedia Nothing. They keep shoving my call to different departments, I spend ages on call waiting for each person to pick up, but no one finds a solution.
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James Willden (@WilldenJames) reported
@virginmedia Hi I’ve in the phone to virgin again. This has now been extended till 10/3/21 for resolution. F007904093 is apparently the job number. I’m resetting the box and calling 150 everyday, when Virgin don’t switch my phone line off. I have a complaint already raised c-2611202080
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p (@pembz_) reported
@virginmedia Unfortunately rebooting the box has not fixed the problem and it is still ongoing.
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Stuart Henry-Warby (@stuw222) reported
@virginmedia WiFi signal - waiting for pods still - waiting for tv box to be moved to a different room. All have a history of bad communication and Custer service