Virgin Media Outage Report in Cherry Willingham, Lincolnshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cherry Willingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cherry Willingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cherry Willingham, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
TV | |
| Lincoln |
Internet | |
| Lincoln |
Wi-fi | |
| Lincoln |
Wi-fi | |
| Lincoln |
Phone | |
| Lincoln |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Cherry Willingham, England
Latest outage, problems and issue reports in Cherry Willingham and nearby locations:
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Nice to see that you "Customer Services" are maintaining their historic levels of poor service. My contract comes to an end on the 19th of this month, I am wondering why I want stay with you. .... You were near bottom Uswitches recommended list
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I do get fed up with @virginmedia platitudes and inability to solve why I have poor connections speed, down to 28kbs at the moment, but your Helpdesk, after I waited 45 minutes, do not consider this to be a problem. Try downloading a 100Mb spreadsheet at that speed.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia @Sonos I don't want meaningless "Sorry for the poor service" what I want is it to be fixed, and fixed permanently, and to be supplied with what I am paying for, which is a stable 200Mbs service.
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I’ve given up. You’ve failed yet again to provide what I we needed. I’m not surprised. Virgin Media is fast becoming synonymous with this lack of service. I do NOT recommend you to friends and family.
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I gave in and decided to call. 30 minutes listening to the worst quality music ever! And counting... :’( @virginmedia sucks *****
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I do really get fed up with VirginMedias poor service and platitudes. The speed on my internet connection is down less than 56kb, but your Helpdesk technicians consider this to be a problem
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I have not made any changes, and I have a Hub 3, and a pair of 5 year old TiVo boxes, one of which is having problems playing back things that have been recorded. But as I don't want waste an hour if my time in a queue, I shall just look forward to the end of the contract ....
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Daniel height
(@dheight1990) reported
from
Cherry Willingham, England
@virginmedia any chance you can come fix my broadband sooner than monday? Upgraded to your new hub 5.0 only for it to fail 5 days later ? I pay good money for this service for which im not receiving ? Not really acceptable
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia You can tell it's the weekend when your SONOS speaker is not able to stream radio on a consistent basis, due to intermittent internet problems, which I reported two weeks ago, got a visit on the following Wednesday, got told the installation was poor and left.
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GIBBO
(@ONLYONEGIBBO) reported
from
Waddington, England
So @virginmedia refused to let @SkyUK transfer our landline so now all services have been removed by SKY. How can people work from home when you give a fix date of 3 December - thus needs sorting now - no TV, no WiFi no phone
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia After an hour and ten minutes of appalling noise the woman who put us back on hold disconnected us. Five minutes into the new call and all we want to do now is cancel the contract that you’ve failed to provide.
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Louise Mirwitch
(@louisemirwitch) reported
from
Lincoln District, England
@virginmedia Please let me know what I should press to get through to support. The options are totally garbled
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.
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Simon Obendorf
(@obendorf) reported
from
Lincoln District, England
@virginmedia No. Trying to upgrade to a faster broadband-only plan. Chat can’t do it because cancelling the landline I don’t use is heretical. Fastest broadband speeds require me to take a SIM I don’t want or need. Online tries to push a TV service. No one listens. Customer fumes.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Is it an instructional twitch of all customer service officers, to say "I am sorry ....", wouldn't it be better if your organisation actually did something about it? So it becomes the exception and is not the norm?
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nick c
(@CoddNicholas) reported
from
Lincoln District, England
@virginmedia help no phone service in Lincoln can’t phone you off mobile or home phone tried on line site no help at all
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia It’s intermittent. Not off often enough to be called no service or you’d have to pay us back for the lack of service but not on long enough to be much use.
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Lexy F-J 🦊
(@lexyfj_) reported
from
Lincoln District, England
@virginmedia hello, I'm having an issue signing into my online account, I've tried resetting my password and have entered the correct information multiple times, it says that the site doesn't recognise my account/password. Can you please advise?
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I didn’t know I could use the forums to terminate my contract.
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Lexy F-J 🦊
(@lexyfj_) reported
from
Lincoln District, England
@virginmedia Thanks for the reply. I've only got one account with you and have used the same email - I have been receiving emails about my bills & offers etc but can't sign in online.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mirgin Vedia
(@MartinMuir8) reported
@Simmy41 @virginmedia Morning. We ran a diagnostic check on the box registered at the address & found some, outlandish content. We think there is a software issue due to the ‘one where she’s also playing the flute, during’. We will attempt to mend the problem, remotely…if u could also seek help?
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Side Hustle King
(@welshmoneyblog) reported
@virginmedia Yes and you are trying to charge me an additional £25 to help sort things out. Not going to happen. So whenever there is a fault on the line or with broadband that isn’t the customers fault, you have the nerve to try charge us £25 per visit. What a muppet company! Cancel time
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Trish O’Neill
(@Trishy_ONeill) reported
@virginmedia I’ve been on to the team and logged the query. As per my original tweet the issue was logged and no response. The hold time for customer service is ridiculous and then no follow up. Will be moving my business if not resolved this week. Going on 3 weeks now
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Side Hustle King
(@welshmoneyblog) reported
@virginmedia I will be reviewing your scam my company and putting it all over my blog coz the public needs to know all about Virgin media and they crappy services and rude call centre staff and technician call out scams
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zig
(@ziggys_revenge) reported
@virginmedia Yeah my online account, I've been unable to set up the account to sign in as the email is associated with an old account.
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Gill Atkinson
(@gillatkinson36) reported
Did virgin media have Internet problems yesterday & all evening ? Plymouth area...
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Tuhin Dasgupta 💙
(@Afxguru) reported
@virginmedia Yes but yesterday was really up and down all day. I've reset the router multiple times. Let's see how this morning goes.
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Heather Kerr (she/her)
(@fluvialheather) reported
@virginmedia Being told it is not valid? Despite claiming the quote within 7 days? So you think this is acceptable service, would you be okay with this? I think not. (2/2)
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DPG
(@Roger_Wilco93) reported
@virginmedia No issues, according to that.
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Mrs G
(@miss_e_elliott) reported
@virginmedia Ours has been down for 6 working days already so I want confirmation this will happen