Virgin Media outages and service status in Bracebridge Heath, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Bracebridge Heath, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bracebridge Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bracebridge Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bracebridge Heath, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent, and Lincoln.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bracebridge Heath, England
Latest outage, problems and issue reports in Bracebridge Heath and nearby locations:
-
AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia I’ve given up. You’ve failed yet again to provide what I we needed. I’m not surprised. Virgin Media is fast becoming synonymous with this lack of service. I do NOT recommend you to friends and family.
-
supanotts (@bellyncfc) reported from Carlton on Trent, England@virginmedia can someone help me pls,I'm sick off trying to get help for over a week about my broadband
-
Hannah Allen (@Hannie02Allen) reported from Lincoln District, EnglandWow 😮 so trying to sort out my @virginmedia account due to pad day date has changed and I get the phone put down on me I was angry before the call started as @virginmedia wont listen to us now I’m pissed. #sortyourselvesoutvirginmedia #poorcustomerservice #hangupkings
-
Clive Burt (@Clive_Burt) reported from North Hykeham, EnglandGetting fed up with organisations using Covid as an excuse for poor customer response #virginmedia
-
Richard Adams (@Pogit) reported from Lincoln District, England@O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.
-
Nathan Wilson (@wilsmadein85) reported from Boultham, England@virginmedia Every time i ring we get told to visit the website then the phone goes dead. And your still taking money for my dad's mobile! I'm amazed how incompetent your services are, do you get special training so you can be this crap?
-
Hannah Stevenson (@HannGrenade__) reported from Lincoln District, Englandsky can't guarantee us at least 40gb of Internet we will be released from our contract. We no longer want this awful Internet and would very much like to go back to @virginmedia
-
-
MyMinxy (@my_minxy) reported from Lincoln District, England@virginmedia on the phone now for 3rd time as get cut off, no internet and NO HELP, it’s been over 24hrs now, I need the internet
-
Matt Benson (@MattBenson1) reported from Lincoln District, England@virginmedia Hi - nope. Thats the issue, no response on the text service and the call centre just gets into a loop and I can’t book anyone. Help!
-
chris whitney (@chris_litcons) reported from Lincoln District, England@virginmedia No one has replied to the text. Spent hours on it ourselves and Googled the problem. Virgin media were no help at all.
-
Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia The biggest problem is you do t know how they work, installers don’t know how to check they work and more importantly no one seems to understand why they’re NEEDED! They will be why someone dies and Virgin WILL be named in the courts at a guilty party!
-
Mark Jones 🏴🐏 (@barmouth9) reported from Carlton on Trent, England@virginmedia Thanks ,yes I’ve had several updates on completion of work pre Xmas it was 6pm most days . Since then it was 3:30 yesterday , definitely today , and one of your highly trained customer agents advises me it will be 3:30 tomorrow ,unless of course you know something ?
-
Louise Mirwitch (@louisemirwitch) reported from Lincoln District, England@virginmedia Please let me know what I should press to get through to support. The options are totally garbled
-
Edward Croft (@EdwardCroft19) reported from Lincoln District, England@virginmedia I’ve attempted to speak with your team and somehow never get through to anyone, just an automated service telling me to wait to be connected. Hence resorting to tweeting.
-
chris whitney (@chris_litcons) reported from Lincoln District, England@virginmedia Waited 30 minutes on hold and then you cut me off before I could speak. None of your options work to get my internet problem sorted.
-
David A Slack (@cannabicyclol) reported from Carlton on Trent, EnglandFirst class service from @virginmedia DVR box had ‘green screen of death’. Reported Wednesday, new upgraded V6 box arrived Thursday. Installed and working! Well done @virginmedia
-
Richard Fox (@richardfox92) reported from Carlton on Trent, England@virginmedia why is it every couple of days I have to reboot my V6 box so I can watch Amazon Prime. Never have this problem on my PC nor android phone 😡😡😡
-
John Gidman (@GiddyG) reported from Bracebridge Heath, England@virginmedia My router is on, *********** light is showing, but no devices in my house can connect to the Internet. I rebooted the router, and still no Internet. Post code is LN4. Please advise re any local or national issues and next steps. Needs fixing ASAP.
-
Richard Fox (@richardfox92) reported from Carlton on Trent, England@virginmedia service failed again, love the status blurb "we know the problem and an engineer is on his way to sort by 1800 today"😅😂 all services gone why not just reroute us.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Adam Luxon (@adam_luxon) reported@theashrb It isn’t at all and they’ll still think they can get away with it. The government should intervene in this matter to ensure that all public goods cannot outsource their customer service. A few months ago, I had a horrible call with virgin media after my contract finished
-
Saint of Portsmouth (@PortsmouthSaint) reported@virginmedia thanks for my internet not working at all after moving house. No England match for me tonight. Cancelling my contract and will fight you all the way if you try and charge me
-
Alex Burton (@AlexBass08) reportedMore issues with @virginmedia. My nan was out of contract and they repeatedly called with "better deals". She wanted to lower her bill but ended up paying more after being sold 500Mb broadband and Sky Cinema. She lives alone. I called back and said it felt like elder abuse. Why?
-
Dr A (@thetweetslayer) reported03337331234 This is the only number on your website Its been off for more than a week What Virginmedia-esque dystopian crap customer support is this????
-
Dr Amir Hamid (@DrAmirHamid) reported@virginmedia 2nd time in a month there has been a disruption in broadband. Poor
-
ABDUL (@MrMufc77) reported@virginmedia absolutely joke of a service fault with your system no tv for the england game
-
JR (@Dadyougeek) reportedNo @virginmedia internet since Wednesday afternoon, engineer yesterday said someone needs to come out and fix something between box and house and we’re meant to do this yesterday! No show from them and nothing so far today! #shambles
-
ROBERT DEAR (@kipianitblisi) reported@MichelleBeckett @SkyUK @VodafoneUK If you expect poor service from Virgin Media you will not be disappointed.
-
RC (@JpgukNas) reportedCalling up the company is crap as well bc idk my login details. And they're always busy. (Virgin Media)
-
1836golf tour (@1836golftour) reported@MichelleBeckett @SkyUK @VodafoneUK Had the same experience with Virgin Media. They`re a disgrace 3 months down the line.