Virgin Media Outage Report in Bracebridge Heath, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bracebridge Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bracebridge Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bracebridge Heath, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent and Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent |
Internet | |
| Lincoln |
TV | |
| Lincoln |
Internet | |
| Lincoln |
Wi-fi | |
| Lincoln |
Wi-fi | |
| Newark on Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bracebridge Heath, England
Latest outage, problems and issue reports in Bracebridge Heath and nearby locations:
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Hannah Allen
(@Hannie02Allen) reported
from
Lincoln District, England
@virginmedia what is your plan to help consumers who are now having to claim from the government and will struggle to pay their payments for their packages and unsure when the next bit of money will be.
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James Alexander Kirby
(@JamesAlexKirby) reported
from
Skellingthorpe, England
@AndyPearson68 @helgy2 @NEZZY80 @virginmedia @SkyUK @btsportfootball going tomorrow. £22 a month and only had for the @premierleague Got to pay £64 for to cancel contract early. Bastards.
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Toby Stephenson
(@tobystephenson) reported
from
Lincoln District, England
@mrwilliamstokes He couldn’t be clearer that he’s asking for a repayable loan not free money. The media really have their heart set on pulling Virgin apart. People are terrible too, we make our own beds that we have to sleep in - E.g. flying Ryanair now because we put nicer airlines out of biz.
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Matthew Jones
(@mattxjones) reported
from
Lincoln District, England
@virginmedia It wasn’t - I just want to add sky sports to my package, but I can’t online and the automated telephone service doesn’t work
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Matt Benson
(@MattBenson1) reported
from
Lincoln District, England
@virginmedia Hi - nope. Thats the issue, no response on the text service and the call centre just gets into a loop and I can’t book anyone. Help!
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Hannah Allen
(@Hannie02Allen) reported
from
Lincoln District, England
Wow 😮 so trying to sort out my @virginmedia account due to pad day date has changed and I get the phone put down on me I was angry before the call started as @virginmedia wont listen to us now I’m pissed. #sortyourselvesoutvirginmedia #poorcustomerservice #hangupkings
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Chris Ekins
(@chrisekins01) reported
from
Lincoln District, England
I will not be ordering a movie from @virginmedia store ever again. Ordered a movie and never received the dvd. Every time I try to talk to someone about it I get different excuses why I haven’t received the dvd. #badcustomerservice #virginmedia
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Hannah Stevenson
(@HannGrenade__) reported
from
Lincoln District, England
sky can't guarantee us at least 40gb of Internet we will be released from our contract. We no longer want this awful Internet and would very much like to go back to @virginmedia
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Jonathan Garner
(@jongarner_spurs) reported
from
Waddington, England
@_Pealos @virginmedia ******* awful mate!
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Miss Danielle ⭐ ⭐
(@Miss_Danielle82) reported
from
Carlton on Trent, England
Really can't wait for @virginmedia to come out and connect our services tomorrow. Just hope the problems they've been having are all sorted now.
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John Gidman
(@GiddyG) reported
from
Bracebridge Heath, England
@virginmedia My router is on, *********** light is showing, but no devices in my house can connect to the Internet. I rebooted the router, and still no Internet. Post code is LN4. Please advise re any local or national issues and next steps. Needs fixing ASAP.
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Paul Saxby
(@lightpro) reported
from
Balderton, England
@virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..
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JAY/NFFC
(@souljacker1974) reported
from
Lincoln District, England
@virginmedia I’m sick of paying for WiFi that dose not work #crap
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Dave
(@davemabbott1984) reported
from
Carlton on Trent, England
@StevenKiberton @virginmedia But when the internet n tv goes down fur even 30 seconds everyone’s on socials via mobile moaning thy can’t watch re runs of Jeremy Kyle or lose women
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Ben Dentith 🔰
(@BenDentith0690) reported
from
Carlton on Trent, England
Fault v210 on my TiVo box @virginmedia. All on demand services are down in NG4.
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Grez Nicholson
(@greznic) reported
from
Skellingthorpe, England
@virginmedia any problems in the LN6 area, your connection keeps dropping
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N 🥀
(@TashaHall) reported
from
Carlton on Trent, England
Getting to th elast 5 minutes of #KillingEve and my #virginmedia has bloody gone down 😭
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Hannah Allen
(@Hannie02Allen) reported
from
Lincoln District, England
@virginmedia how many times are you going to pass me off to other departments or hang up on me! Not to mention create a bill that does not exist. #hadenough #virginmedia #ofcom
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Danicka
(@copycatcabe) reported
from
Carlton on Trent, England
@virginmedia I have been trying to get in touch with no luck message the engineer numbers and your own message service with nothing back from either one all I want is my internet installing
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Richard Fox
(@richardfox92) reported
from
Carlton on Trent, England
@virginmedia why is my speed down from 500 Mbs to 92.8 when your system states nothing wrong in my area 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Palmer
(@jimpalmer38) reported
from
Crosby, England
@virginmedia is there an outage in the Scunthorpe area? My set top boxes are flashing and I can't access my email or the internet
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Tim Whytehead
(@mr_fitzpottle) reported
@virginmedia I’ve been able to send emails the whole time, it’s only receiving emails that has been a problem.
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aoife o’really spooky👻
(@aoiforeilly) reported
@virginmedia my office @Lensmen_Visual has been without internet for a week now, and no one has been able to get in contact to try to fix it. As a photography and video production company this greatly affects our productivity with communicating with clients and uploading projects
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The Unknown One 🇯🇲
(@_Unknown_He) reported
@virginmedia you ok? The internet seems to be down (again)
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Rich
(@Mr_R1card0) reported
@virginmedia I think you need to make it clear to your people on service desk as this could have wasted an engineer's visit.
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DAVID WATKINSON
(@DavewockyDAVID) reported
@virginmedia @playpet1 Iv hardly ever had problems with Virgin… just the high price of entertainment,I’m on the lowest package and that’s £85 per month
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Zoë Catlin
(@ZoeCatlinEvents) reported
@virginmedia Customers aren't being notified in a clear and timely way at all. That's the whole point of the tweet... The complaint isn't that you're cutting the service. It's that you haven't told the account holders or considered the impact on vulnerable people who don't have family help.
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Tilly's Mum
(@lawes7878) reported
@virginmedia It says there is potentially a problem with cables coming into our house so one would assume that won't fix itself in the 24 hrs you ask customers to wait however I don't have the time or patience to sort out yet another WiFi problem with @virginmedia
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Hassan
(@HassanKhwaja29) reported
@umarharoon_ @virginmedia I've got the VM 200Mb plan and it's really unstable too. Unless you have ethernet connected for all your devices it's really annoying.
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William Davies
(@Cwn_annwn_minis) reported
@virginmedia I have a quick-installation package that was due on Sat 09/10 that hasn't arrived. Yodel hasn't provided me with a tracking number or two hour time slot,despite a text saying it was on its way. I rely on the internet for my income and have been without it. Please fix