Virgin Media Outage Report in Bracebridge Heath, Lincolnshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bracebridge Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bracebridge Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bracebridge Heath, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
Phone | |
| Lincoln |
Phone | |
| Lincoln |
Phone | |
| Lincoln |
TV | |
| Newark on Trent |
Internet | |
| Newark on Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bracebridge Heath, England
Latest outage, problems and issue reports in Bracebridge Heath and nearby locations:
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Imp & Angel
(@ImpAngel1) reported
from
North Hykeham, England
Extremely frustrated and disappointed at the very poor service we're receiving from @vmbusiness as we bring five new phone contracts over from EE. No reply to emails, no returned tel calls. #unacceptable
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Your web app says there is no problem, but your telephone diagnostic services says there is? Which is correct?
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia This was 14 days ago (17/09/2020), and I cannot remember the website, and the network engineer advised (19/09/202) me it might 24 hours before it settled .... Since then it's been variable ....
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Also perhap if you read the full thread, it would help.
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia After an hour and ten minutes of appalling noise the woman who put us back on hold disconnected us. Five minutes into the new call and all we want to do now is cancel the contract that you’ve failed to provide.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Second day running, get to 4pm and the internet crashes ... Unfortunately I do not have the luxury to stop work and try to fix it
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I’ve given up. You’ve failed yet again to provide what I we needed. I’m not surprised. Virgin Media is fast becoming synonymous with this lack of service. I do NOT recommend you to friends and family.
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I gave in and decided to call. 30 minutes listening to the worst quality music ever! And counting... :’( @virginmedia sucks *****
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Jon Page
(@JonLPage) reported
from
Lincoln District, England
@virginmedia Hello! Do you have any update on the intermittency issues in LN5?
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I do get fed up with @virginmedia platitudes and inability to solve why I have poor connections speed, down to 28kbs at the moment, but your Helpdesk, after I waited 45 minutes, do not consider this to be a problem. Try downloading a 100Mb spreadsheet at that speed.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I have been offered the opportunity to complain, but as a customer of 20+ years I am aware complaints tend to get ignored. At its worst speed was down to 0.5Mega bits per second ... At its best (for 20 minutes or so) maybe 150Mega bits per second. Paying for 200Mbps .....
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I didn’t know I could use the forums to terminate my contract.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Because I wouldn't connect a laptop to an unknown (to me) website, through the router, where the could alledgely monitor connection speeds. When your engineer visited he had to escalate the issue to your network team. Because I had 1 downstream & 1 upstream not the 24 down and 4.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I do really get fed up with VirginMedias poor service and platitudes. The speed on my internet connection is down less than 56kb, but your Helpdesk technicians consider this to be a problem
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia It’s intermittent. Not off often enough to be called no service or you’d have to pay us back for the lack of service but not on long enough to be much use.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia @dev101 Your on-call Network support, who had to wait 18 hours to be sent the ticket, and then he had to endure 4 hours on the phone to India. 2 other households in area also affected. Offer of compensation £0 (issue occurred 15:30 17/9, finally rectified 18:30 19/9).
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Er no, if you had read the thread in its entirety, you will see that I said I was getting someone to look at how to organise the internal network on the house, and I would be leaving at the end of my contract, in 17 months. I would not recommend Virgins services to anyone.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia My Daught is having significant problems with her IPAD as result, and using her phones data (no we are not Virgin phones), which is costing her, when your network falters, I then switch to my NHS phone and use its data, and my simply uses her work phone ...both essential workers.
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Pessimistic Palace Fan
(@matthew_poole30) reported
from
Balderton, England
@virginmedia sort it out lads, about to go into national lockdown and have to work from home and your service has gone down. ******* class that
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
Oh look no internet again. Thanks @virginmedia Someone recommend a new service provider please because I’ve truly had enough :(
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Will Headley
(@WillHeadley1) reported
2nd commute this week imminent because... @virginmedia broken again
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Kate Smith
(@lucybod) reported
Why is the picture on @virginmedia TV pixilating on a lot of channels. Considering it’s coming down a cable. Very annoying as I am paying so much for the privilege. My other TV which is free doesn’t pixilate.
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Luise Pirie
(@FuelledByGin) reported
Well @milkandmore Your customer communications and service is frankly on a par with @virginmedia 👎🏼 Dreadfully disappointing and way below adequate! No notice of delivery change, changed online order and still delivered.... Wasted milk, no apology or refund! Appauling!
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andrew kemp
(@Andrewkemp5Kemp) reported
@virginmedia could you please explain why everytime I get a "speed boost" as you call it it has the opposite effect and makes my internet laggy and slow for about 3 weeks
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davidscholefield
(@mike_from_san_d) reported
@nigeynugs @RussInCheshire Obviously you have never tried to talk to Virgin Media....
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adam
(@adammmm___) reported
@virginmedia please sort the **** state of wifi you provide before i actually end it all
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Schnipps
(@CitizenSchnipps) reported
Hi @virginmedia . Just got a txt from you saying that an engineer will be coming by today to pick up our old router. The last telephone support person I spoke with told us to discard it, so we do not have it any more. How do I cancel the appointment?
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Mitchlivsey
(@mitchlivsey3) reported
@virginmedia How is it there are so many people with issues & downtime that you aren't even Presenting that there is an issue on your Twitter or website? Let alone providing us that have the issue with Compensation for your absolutely not the "Most reliable WiFi ever".
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tara davies
(@taradav96203149) reported
Trust me on this, never EVER use @virginmedia. The customer service is appalling and they will not take responsibility for their own mistakes! Their ineptitude and lack of communication has left me hugely out of pocket. DON’T USE THEM!!!
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Mr H
(@silestanix) reported
Just been told @virginmedia that this problem will be fixed at 5:30PM...! That is a WHOLE working day! Pardon my language man but what ********? And then you don't want to compensate for us having to use our mobile data by knocking a few quid off the bill! Absolutely horrendous.