Virgin Media outages and service status in Bracebridge Heath, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Bracebridge Heath, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (75%)
- Total Blackout (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bracebridge Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bracebridge Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bracebridge Heath, England
The most recent Virgin Media outage reports came from the following cities: Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln
|
Total Blackout | 11 days ago |
|
Lincoln
|
Internet | 11 days ago |
|
Lincoln
|
Internet | 11 days ago |
|
Lincoln
|
Internet | 13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Bracebridge Heath, England
Latest outage, problems and issue reports in Bracebridge Heath and nearby locations:
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Simon Obendorf (@obendorf) reported from Lincoln District, England@virginmedia No. Trying to upgrade to a faster broadband-only plan. Chat can’t do it because cancelling the landline I don’t use is heretical. Fastest broadband speeds require me to take a SIM I don’t want or need. Online tries to push a TV service. No one listens. Customer fumes.
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Richard Adams (@Pogit) reported from Lincoln District, England@O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia I’ve given up. You’ve failed yet again to provide what I we needed. I’m not surprised. Virgin Media is fast becoming synonymous with this lack of service. I do NOT recommend you to friends and family.
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Dan White (@danwhite33) reported from Balderton, England@virginmedia super hub 3 is not so super anymore, more lights flashing than the Christmas tree and a WiFi range as long as my arm, been intermittent problems since Friday. No one answers your phones and I can’t access my account online 😡 #virginmedia #broadband Grrrrrrrr
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Because I wouldn't connect a laptop to an unknown (to me) website, through the router, where the could alledgely monitor connection speeds. When your engineer visited he had to escalate the issue to your network team. Because I had 1 downstream & 1 upstream not the 24 down and 4.
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Mark Jones 🏴🐏 (@barmouth9) reported from Carlton on Trent, England@virginmedia hi been a new customer since 9/12 still not connected due to an outage is this a record ?
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Lexy F-J 🦊 (@lexyfj_) reported from Lincoln District, England@virginmedia Thanks for the reply. I've only got one account with you and have used the same email - I have been receiving emails about my bills & offers etc but can't sign in online.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Your web app says there is no problem, but your telephone diagnostic services says there is? Which is correct?
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Davith (@Davith03257086) reported from Lincoln District, England@virginmedia Can you please tell me why your broadband is so rubbish it can't even support me streaming a game of the PlayStation network?. It happens every day all day. Sort it out
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Adam Butler (@AdamSButler65) reported from Southrey, England@MichaelLCrick @TomaszPalmer @RogerMi17980111 @virginmedia And the reality is (sadly) that when someone in your position posts stuff like this, it does carry much more clout than the average person who is being let down by these big companies. Power to you Michael.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Still here waiting for the restoration of the internet service I pay you to provide.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Ok Virginmedia, the WiFi extender for which paying for (installed on 27th May 2020) has ceased working, this may or may not be as a result of the issues from the weekend or not, but before the issues started, it worked, afterwards it didn't. How do I get it replaced?
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Richard Fox (@richardfox92) reported from Carlton on Trent, England@virginmedia what's happened to our tv service no programs and can't even open your web 🤬🤬
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Anthony Cockayne (@anthonycockayne) reported from Carlton on Trent, England@virginmedia Having connection problems in Nottingham NG5 Area all day App says that service is good but no connection at all now
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Richard Fox (@richardfox92) reported from Carlton on Trent, England@virginmedia why is it every couple of days I have to reboot my V6 box so I can watch Amazon Prime. Never have this problem on my PC nor android phone 😡😡😡
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Ceefit (@ceeo) reported from Carlton on Trent, England@virginmedia Internet speeds up and down or not on at all. 2 hours on phone to be cut off! Not happy I've got work to complete. Your customer service is poor! #virginmedia
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Nice to see that you "Customer Services" are maintaining their historic levels of poor service. My contract comes to an end on the 19th of this month, I am wondering why I want stay with you. .... You were near bottom Uswitches recommended list
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia The only response is they have given up and will let me out of my contract early. Not a great response for a customer of well over 20 years
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Ceefit (@ceeo) reported from Carlton on Trent, England@virginmedia Its intermitant last few times its the whole unit fault not working
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Toby Stephenson (@tobystephenson) reported from Lincoln District, England@mrwilliamstokes He couldn’t be clearer that he’s asking for a repayable loan not free money. The media really have their heart set on pulling Virgin apart. People are terrible too, we make our own beds that we have to sleep in - E.g. flying Ryanair now because we put nicer airlines out of biz.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neha Patel (@Nehajp1) reported@virginmedia Nope still waiting for a resolution
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CaperZz (@zZrepaC) reportedWhat ******** is going on with virgin media! Cant ring, cant chat on webchat, cant speak via whatsapp, cant acess the app, paid my bill ages ago an still the services are not back on! An not 1 ******* thing on socials about a issue @virginmedia
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globalfireforum (@globalfireforum) reported@obbsie @virginmedia Very strange - must be something behind such an outage? Not seen anything of significance yet
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Simon Gallagher (@SiGallagher) reported@virginmedia It’s now 3 hours. Why has there been no message anywhere about the server issue affecting the site and the app?
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Shye Ahmed (@shyeahmed) reported@virginmedia I have been trying to contact VM since Thursday to sort out contract. Waited on the phone 2+ hours and got disconnected. Then spoke to someone saying they have technical issues. Now my bill has been issued at a higher price because I cant get through to you 😡
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Adam Kieran Fellows (@fellowska) reported@virginmedia and just as I bloody expected, phone gets put down. Absolutely a ******* joke. Been waiting for you to get back to me since Thursday on WhatsApp, your bot can’t put me through to an agent either. Disgraceful customer service
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lisa kitching (@lisakitching1) reported@virginmedia I literally tried all day yesterday to get through to someone, web chat and WhatsApp weren’t working . How are we supposed to get support if can’t contact anyone
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John Cameron (@bhoyjohn1888) reportedDear Lord. How crap is Virgin media customer service?
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Rob 👑 (@rob_king) reportedThis really is boring @virginmedia. I returned my kit on 26th April with your vendor (Yodel) per your instructions. It’s been stuck in there network and now you’ve charged me for it. Even though you can see I’ve sent it (I provided all the details to customer services on WhatsApp). I won’t be taking a credit, I’ll be disputing the charge. You have no right to charge me for the equipment when it’s with your courier and I have evidenced that to customer services.
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ester83 (@Ester_Laura83) reported@Dominiho7 @virginmedia same, thought I'd be able to use the inpost locker down the road, we've 3 evri drop off shops in the village but min 25 min to a yodel one.