Virgin Media outages and service status in Bracebridge Heath, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Bracebridge Heath, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 31, 6:42 PM GMT+1.
- TV (59%)
- Internet (18%)
- Wi-fi (12%)
- E-mail (6%)
- Total Blackout (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bracebridge Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bracebridge Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 2: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bracebridge Heath, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent, and Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent
|
TV | 2 days ago |
|
Lincoln
|
Total Blackout | 3 days ago |
|
Lincoln
|
Internet | 6 days ago |
|
Lincoln
|
Internet | 8 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Bracebridge Heath, England
Latest outage, problems and issue reports in Bracebridge Heath and nearby locations:
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Nice to see that you "Customer Services" are maintaining their historic levels of poor service. My contract comes to an end on the 19th of this month, I am wondering why I want stay with you. .... You were near bottom Uswitches recommended list
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia @Sonos I don't want meaningless "Sorry for the poor service" what I want is it to be fixed, and fixed permanently, and to be supplied with what I am paying for, which is a stable 200Mbs service.
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Nathan Wilson (@wilsmadein85) reported from Boultham, England@virginmedia Every time i ring we get told to visit the website then the phone goes dead. And your still taking money for my dad's mobile! I'm amazed how incompetent your services are, do you get special training so you can be this crap?
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia I didn’t know I could use the forums to terminate my contract.
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MyMinxy (@my_minxy) reported from Lincoln District, England@virginmedia Engineer came Friday, still no service on the phone for 10 hrs to 18 people Saturday, you closed my complaint with £10 credit that I never agreed to, yet still no service waiting for another engineer… my complaint IS NOT RESOLVED @virginmedia
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia After an hour and ten minutes of appalling noise the woman who put us back on hold disconnected us. Five minutes into the new call and all we want to do now is cancel the contract that you’ve failed to provide.
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Jay (@jaynlaura) reported from Lincoln District, England@virginmedia currently been sat hold for 20 mins trying to help my gran as your team have failed in their service for her. She is currently without working services and a 20 minute wait on the phone is not acceptable
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Is it an instructional twitch of all customer service officers, to say "I am sorry ....", wouldn't it be better if your organisation actually did something about it? So it becomes the exception and is not the norm?
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Davith (@Davith03257086) reported from Lincoln District, England@virginmedia Fastest broadband provider my arse. Tour broadband is ****. I pay for 100mbps and barley get a tenth of that. So stop your lying
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia I have been offered the opportunity to complain, but as a customer of 20+ years I am aware complaints tend to get ignored. At its worst speed was down to 0.5Mega bits per second ... At its best (for 20 minutes or so) maybe 150Mega bits per second. Paying for 200Mbps .....
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Ceefit (@ceeo) reported from Carlton on Trent, England@virginmedia Its intermitant last few times its the whole unit fault not working
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Micky Richards (@mickyrichards27) reported from Lincoln District, England@virginmedia Yes. I never seem to get anywhere with that. That's why I called.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia My Daught is having significant problems with her IPAD as result, and using her phones data (no we are not Virgin phones), which is costing her, when your network falters, I then switch to my NHS phone and use its data, and my simply uses her work phone ...both essential workers.
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heathermayfield (@loobilou) reported from Balderton, EnglandCould a twitter friend give me the number to phone Virgin Media -the internet is down and Newark’s rubbishy 3 G never loads anything in my phone.
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ian day (@ianday79) reported from Carlton on Trent, England@RacingMainline You've just deleted me, but I replied straight away. I had two chats open and one was to you and the other to virgin media as I was upgrading my TV service but I said no thanks to you and not to virgin but u got me all wrong!
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supanotts (@bellyncfc) reported from Carlton on Trent, England@virginmedia my broadband has been crap for 3 weeks now,had an engineer friday,says he's done what he can and to see how it is,in a nutshell its the same....shite sometimes 110 meg sometimes like now 15 meg(on 4g for this) im sick and tired now and would like to cancel my contrac
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Richard Fox (@richardfox92) reported from Carlton on Trent, England@virginmedia what's happened to our tv service no programs and can't even open your web 🤬🤬
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia I’ve given up. You’ve failed yet again to provide what I we needed. I’m not surprised. Virgin Media is fast becoming synonymous with this lack of service. I do NOT recommend you to friends and family.
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Miss Danielle ⭐ ⭐ (@Miss_Danielle82) reported from Carlton on Trent, EnglandReally can't wait for @virginmedia to come out and connect our services tomorrow. Just hope the problems they've been having are all sorted now.
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Matthew Cooper (@Matthew56242945) reported from Carlton on Trent, EnglandVirgin Media fixed the phone issue, a local fault, so I rang Royal Mail to get my money back. The phone went out again during the call. If I was a person with anxiety and depression issues this might be a major problem. Oh wait, I am a person.....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richy (@MTFC_RIch) reported@OliverGMcManus @virginmedia Happened to me a few yrs ago. We had 3 wks outage, which they said was due to a part failing and would take 3 wks to get a new part. Left as soon as contract up and found a deal less than half what they were charging for same service
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SP1CYGAMIN (@SP1CYGAMIN) reported@virginmedia hi, my wife is struggling to access her account, she's tried resetting her password and whatnot and still can't get into her account, any help with this would be appreciated, thank you
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Iso (@Isomniax) reported@OliverGMcManus @virginmedia Pretty sure they’ve actually broken contract here
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lew (@trippinlmao) reported.@SkyHelpTeam reyt so when am sat playing ranked play and my internet goes off what compensation do i get? lost sr cos ur **** ******* service i’ve told virgin media they’re **** but they never once did me ***** in the middle of night did they
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RR (@Conquistadur) reported@OliverGMcManus @virginmedia Just leave them they'll never get the money of you anyhow, and there's no way they can stop you leaving. Just sign up with a new company that will come to your house and install an order with no problems.. you are already disconnected, so there's nothing they can do.
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Joy Harris (@bengalisgirl) reported@virginmedia My tv screen has message saying Network out of range days of no service for hour upon hour
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Blain (@Blaaiin) reportedHi @virginmedia, I have been passed from pillow to post since yesterday morning and have been lied to about an appointment that was booked for someone to come to my property and repair my internet and TV services. How do I escalate this? Honestly, the service is a shambles!
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Chidi Ebere (@okaibedi) reportedVirgin media @virginmedia your network won’t let me enjoy the #UCLFinal. I have never been this terrified before!!!
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Anne (@annewitha_e) reported@virginmedia Trying to phone about changing my contract but going round in circles on your robotic so called 'help' line. When it gives the option I want,I say 'YES' amazingly the robot says, Sorry I didn't get that! Is that because I want to remove some services?
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Tom Penfold (@tommyplop) reportedAwful service from @virgin media again