Virgin Media Outage Report in Bracebridge Heath, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bracebridge Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bracebridge Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Bracebridge Heath, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent and Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
TV | |
| Lincoln |
Internet | |
| Newark on Trent |
Phone | |
| Lincoln |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bracebridge Heath, England
Latest outage, problems and issue reports in Bracebridge Heath and nearby locations:
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia being shifted from technician to technician to technician.....no resolution ...on the phone for nearly an hour
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Major problems in Lincoln .... BT turned service off to green box!
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David A Slack
(@cannabicyclol) reported
from
Carlton on Trent, England
First class service from @virginmedia DVR box had ‘green screen of death’. Reported Wednesday, new upgraded V6 box arrived Thursday. Installed and working! Well done @virginmedia
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supanotts
(@bellyncfc) reported
from
Carlton on Trent, England
@virginmedia my broadband has been crap for 3 weeks now,had an engineer friday,says he's done what he can and to see how it is,in a nutshell its the same....shite sometimes 110 meg sometimes like now 15 meg(on 4g for this) im sick and tired now and would like to cancel my contrac
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Anthony Cockayne
(@anthonycockayne) reported
from
Carlton on Trent, England
@virginmedia will you sort your broadband issues out! Been two days now with no or intermittent service NG5 Area
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Anthony Cockayne
(@anthonycockayne) reported
from
Carlton on Trent, England
@virginmedia Having connection problems in Nottingham NG5 Area all day App says that service is good but no connection at all now
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Amy
(@amyxpxx) reported
from
Lincoln District, England
@virginmedia I would like to cancel my contract it’s finished September 11th
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
I think I’m done with the bullshit from @virginmedia I can’t take another day of having to reboot or reconnect just to get online on my own home only to have them **** the entire thing with a firmware update. My old dial up was faster than the service we receive.
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supanotts
(@bellyncfc) reported
from
Carlton on Trent, England
@virginmedia can someone help me pls,I'm sick off trying to get help for over a week about my broadband
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Matt Benson
(@MattBenson1) reported
from
Lincoln District, England
@virginmedia Hi - nope. Thats the issue, no response on the text service and the call centre just gets into a loop and I can’t book anyone. Help!
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Still here waiting for the restoration of the internet service I pay you to provide.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
Getting fed up with organisations using Covid as an excuse for poor customer response #virginmedia
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I have that already, and the issue exists in the middle floor, which is why I want to get a booster for that floor, and also enable my laptop to plugged in on that floor, in the office that I have
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Issues in Lincoln
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chris whitney
(@chris_litcons) reported
from
Lincoln District, England
@virginmedia Waited 30 minutes on hold and then you cut me off before I could speak. None of your options work to get my internet problem sorted.
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Amy
(@amyxpxx) reported
from
Lincoln District, England
@virginmedia hi, I would like to cancel my contract it will be ending September.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia @KazH50 Can you tell me what the issues are in Lincoln, speed down to 2Mbs ... Paying for 200Mbs
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supanotts
(@bellyncfc) reported
from
Carlton on Trent, England
@virginmedia I have now tried a laptop on wired and that varies from 110 meg down to 30meg..i really need a engineer to sort this! I have done all your resents,power downs x 3.i have been promised call backs which never came,I'm sick to death of being fobbed off tbh I need out this contract !
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chris whitney
(@chris_litcons) reported
from
Lincoln District, England
@virginmedia No one has replied to the text. Spent hours on it ourselves and Googled the problem. Virgin media were no help at all.
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Marc Hanheide
(@MarcHanheide) reported
from
Lincoln District, England
@virginmedia tried calling you for 40 minutes now, no luck. Broadband issue in LN1 area. Can ping external servers but your DNS servers (194.168.4.100) is not responding/working. All our devices are affected, but service status says all good. Rebooted everything. Fix please!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shane Jackman
(@shanejackman23) reported
@virginmedia I have been without the Internet all day I have tried everything to get it sorted but online it says there is no problem in my area of Sheffield what is going on and when will it be fixed I need it up and running.
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Mark Oliver
(@McHilti) reported
@virginmedia All mail has been either ignored or responded to with no suitable advice for my issue. Telephone - no help. I'm not talking about hanging up after 5 or 10 minutes. Even well over an hour of waiting doesn't help. Twitter - no help. It goes in One Month (19/02/2021). Court it is.
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Julia Bainbridge
(@JulesFlint) reported
@virginmedia How can I contact you if I don’t have all the sign in details? Caught in vicious loop (then your website crashes) and need a booster.
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LB Photography
(@PhotoLeaB16) reported
from
Nuneaton, England
@virginmedia please help. My internet went down around 1:30 today & I still cannot get online. I’ve just spoken to my MIL & their’s has gone down as well. Postcode area is CV10. I can’t get online to check as my husband is the account holder & he is in hospital. My daughter need
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Mo 🇮🇪🇸🇩
(@MoTheBeastt) reported
virgin media is terrible
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Declan McGreevy
(@mcgreevy_declan) reported
So I ring @virginmedia and they put me on hold for half an hour and when I get through they hang up. Horrible customer service !
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Lucy Lu
(@lucylovesmetal) reported
@virginmedia I'm currently getting 76.61mbps download and 0.44mbps upload via my cabled in laptop, so it looks like the problem may have returned?
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jimda1
(@J4mesda1) reported
@virginmedia your phone lines dont work, the people on the other end of live chathave taken 3 hours to help me out, still not sorted. I just had one person cancel my premium sports subscription without my consent and pass me off to another department who will take another 3 hours
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The London Taxt Trasnsport Co
(@TheLondonTaxiTr) reported
@virginmedia can you explain your one gig broad band is slower than the 350mb and is more expensive a@d to try to get help with this new router is like trying to get hold of lord lucan. Maybe I should just stop paying and see if you contact me
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Daniel Cowap
(@Dcowap21) reported
@virginmedia Do you ever answer the phones or chat? My brother is trying to get hold of you has been for the past 3 days, your quick enough to take peopels money but not quick enough to help!