Virgin Media Outage Report in Bracebridge Heath, Lincolnshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bracebridge Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bracebridge Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Bracebridge Heath, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
TV | |
| Newark on Trent |
Total Blackout | |
| Lincoln |
Internet | |
| Lincoln |
||
| Lincoln |
||
| Newark on Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bracebridge Heath, England
Latest outage, problems and issue reports in Bracebridge Heath and nearby locations:
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
Getting fed up with organisations using Covid as an excuse for poor customer response #virginmedia
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chris whitney
(@chris_litcons) reported
from
Lincoln District, England
@virginmedia No one has replied to the text. Spent hours on it ourselves and Googled the problem. Virgin media were no help at all.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia It took until 18:30 for your engineer to call me. Even now the service keeps dropping out ....I hope your techs onto the problem
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supanotts
(@bellyncfc) reported
from
Carlton on Trent, England
@virginmedia I have now tried a laptop on wired and that varies from 110 meg down to 30meg..i really need a engineer to sort this! I have done all your resents,power downs x 3.i have been promised call backs which never came,I'm sick to death of being fobbed off tbh I need out this contract !
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I have that already, and the issue exists in the middle floor, which is why I want to get a booster for that floor, and also enable my laptop to plugged in on that floor, in the office that I have
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Because I wouldn't connect a laptop to an unknown (to me) website, through the router, where the could alledgely monitor connection speeds. When your engineer visited he had to escalate the issue to your network team. Because I had 1 downstream & 1 upstream not the 24 down and 4.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia @KazH50 Can you tell me what the issues are in Lincoln, speed down to 2Mbs ... Paying for 200Mbs
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supanotts
(@bellyncfc) reported
from
Carlton on Trent, England
@virginmedia can someone help me pls,I'm sick off trying to get help for over a week about my broadband
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Ok Virginmedia, the WiFi extender for which paying for (installed on 27th May 2020) has ceased working, this may or may not be as a result of the issues from the weekend or not, but before the issues started, it worked, afterwards it didn't. How do I get it replaced?
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Issues in Lincoln
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chris whitney
(@chris_litcons) reported
from
Lincoln District, England
@virginmedia Waited 30 minutes on hold and then you cut me off before I could speak. None of your options work to get my internet problem sorted.
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Amy
(@amyxpxx) reported
from
Lincoln District, England
@virginmedia hi, I would like to cancel my contract it will be ending September.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Major problems in Lincoln .... BT turned service off to green box!
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia @dev101 Your on-call Network support, who had to wait 18 hours to be sent the ticket, and then he had to endure 4 hours on the phone to India. 2 other households in area also affected. Offer of compensation £0 (issue occurred 15:30 17/9, finally rectified 18:30 19/9).
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supanotts
(@bellyncfc) reported
from
Carlton on Trent, England
@virginmedia my broadband has been crap for 3 weeks now,had an engineer friday,says he's done what he can and to see how it is,in a nutshell its the same....shite sometimes 110 meg sometimes like now 15 meg(on 4g for this) im sick and tired now and would like to cancel my contrac
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Amy
(@amyxpxx) reported
from
Lincoln District, England
@virginmedia I would like to cancel my contract it’s finished September 11th
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Still here waiting for the restoration of the internet service I pay you to provide.
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Imp & Angel
(@ImpAngel1) reported
from
North Hykeham, England
Extremely frustrated and disappointed at the very poor service we're receiving from @vmbusiness as we bring five new phone contracts over from EE. No reply to emails, no returned tel calls. #unacceptable
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David A Slack
(@cannabicyclol) reported
from
Carlton on Trent, England
First class service from @virginmedia DVR box had ‘green screen of death’. Reported Wednesday, new upgraded V6 box arrived Thursday. Installed and working! Well done @virginmedia
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia being shifted from technician to technician to technician.....no resolution ...on the phone for nearly an hour
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Rodgers
(@alexrodgers119) reported
@virginmedia Thanks for your reply, I haven't had a chance to test it this morning. Last night I couldnt get a consistent wired connection from 21:00 to 23:30 & the WiFi speed was also very poor. Upload speed was particularly rough. Just renewed my contract so not overly impressed 😕
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Harneet Singh Bains
(@HarneetBains) reported
@virginmedia Starting to regret moving to VM. Never had such a poor experience with any other provider before. What good is having thr fastest speeds when the broadband is down altogether multiple days over a short period? Thats 3 days of work that have been impacted for me in a month alone
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Sreeni Reddy
(@sreeni_d) reported
@VMO2News @virginmedia @goodthingsfdn Can you get the paid service right first? Internet is down, diagnostics page says there is an issue in the area, and will be fixed by 3pm???? Are you kidding?
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Andy Salmon 🐟
(@fish01551) reported
@SkyHelpTeam Have sky sports via virgin media and want to watch on tablet. Had sky sports tv app and could sign in via virgin to watch but now saying not compatible. Tablet is Android 9 , is it only only android 10 now ?
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Adam Scott Kennedy
(@birdpretavoler) reported
Not very often I venture onto Twitter these days but today I’m here to call out @virginmedia for the worst customer service EVER!!! Simple task of cancelling a contract… nightmare! AVOID AVOID AVOID! F**king LIVID here 🤬
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Andy Salmon 🐟
(@fish01551) reported
@albion_gaming customer of sky sports via virgin media - was working other day now says incompatible with device
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PlanYour.Website
(@planyourwebsite) reported
@Simon_Clemson @VMO2News @virginmedia Simon, what area are you in? our CEO is in Burton-on-Trent and has had no service since 9am 4th August.
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Ian
(@iToon9) reported
@virginmedia A replacement hub but the issue is outside the house not the hub I had this same issue around 5 weeks ago… Now I have to work in the office because the connection is unstable not very safe really 👌🏼
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Charlie Parkes
(@t2nafish) reported
@virginmedia I was better off with 20MB broadband with PlusNet than this **** 350MB fibre. Intermittent speeds, router shut downs. Had 3 engineers out and still can’t fix the problem. Just get told to follow the link on the text message. Total cowboys!
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rockshah
(@rockshahuk) reported
Another day another @virginmedia broadband outage. 3 days in a row