Virgin Media outages and service status in Bracebridge Heath, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Bracebridge Heath, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- Internet (50%)
- Total Blackout (25%)
- TV (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bracebridge Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bracebridge Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bracebridge Heath, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent, and Lincoln.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bracebridge Heath, England
Latest outage, problems and issue reports in Bracebridge Heath and nearby locations:
-
Anthony Cockayne (@anthonycockayne) reported from Carlton on Trent, England@virginmedia will you sort your broadband issues out! Been two days now with no or intermittent service NG5 Area
-
AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia I’ve given up. You’ve failed yet again to provide what I we needed. I’m not surprised. Virgin Media is fast becoming synonymous with this lack of service. I do NOT recommend you to friends and family.
-
Clive Burt (@Clive_Burt) reported from North Hykeham, EnglandGetting fed up with organisations using Covid as an excuse for poor customer response #virginmedia
-
Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia That’s not true that why they now allow calls to other urgent services for priority vulnerable customers such as gas, water electric police and medical urgent but not emergency numbers the trouble is this doesn’t allow calls to hone help and life lines though they should!
-
Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia @Sonos I don't want meaningless "Sorry for the poor service" what I want is it to be fixed, and fixed permanently, and to be supplied with what I am paying for, which is a stable 200Mbs service.
-
supanotts (@bellyncfc) reported from Carlton on Trent, England@virginmedia I have now tried a laptop on wired and that varies from 110 meg down to 30meg..i really need a engineer to sort this! I have done all your resents,power downs x 3.i have been promised call backs which never came,I'm sick to death of being fobbed off tbh I need out this contract !
-
nick c (@CoddNicholas) reported from Lincoln District, England@virginmedia help no phone service in Lincoln can’t phone you off mobile or home phone tried on line site no help at all
-
Richard Adams (@Pogit) reported from Lincoln District, England@O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.
-
Jay (@jaynlaura) reported from Lincoln District, England@virginmedia currently been sat hold for 20 mins trying to help my gran as your team have failed in their service for her. She is currently without working services and a 20 minute wait on the phone is not acceptable
-
Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia being shifted from technician to technician to technician.....no resolution ...on the phone for nearly an hour
-
Danicka (@copycatcabe) reported from Carlton on Trent, England@virginmedia I have been trying to get in touch with no luck message the engineer numbers and your own message service with nothing back from either one all I want is my internet installing
-
Paul Saxby (@lightpro) reported from Balderton, England@virginmedia I know you had to close most of your call centres but why couldn’t your staff work from home, like the rest of us. Your comms are crap... just saying..
-
Toby Stephenson (@tobystephenson) reported from Lincoln District, England@mrwilliamstokes He couldn’t be clearer that he’s asking for a repayable loan not free money. The media really have their heart set on pulling Virgin apart. People are terrible too, we make our own beds that we have to sleep in - E.g. flying Ryanair now because we put nicer airlines out of biz.
-
Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Is it an instructional twitch of all customer service officers, to say "I am sorry ....", wouldn't it be better if your organisation actually did something about it? So it becomes the exception and is not the norm?
-
Anthony Cockayne (@anthonycockayne) reported from Carlton on Trent, England@virginmedia Having connection problems in Nottingham NG5 Area all day App says that service is good but no connection at all now
-
Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia So what your saying is your doing the minimum required by the regulator, and failing your vulnerable customers. As previously stated VM will be mentioned in courts when people are pressing their emergency assist numbers and get a VM message saying their call can’t be connected!
-
Grez Nicholson (@greznic) reported from Skellingthorpe, England@virginmedia any problems in the LN6 area, your connection keeps dropping
-
Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Your web app says there is no problem, but your telephone diagnostic services says there is? Which is correct?
-
Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia I have been offered the opportunity to complain, but as a customer of 20+ years I am aware complaints tend to get ignored. At its worst speed was down to 0.5Mega bits per second ... At its best (for 20 minutes or so) maybe 150Mega bits per second. Paying for 200Mbps .....
-
Imp & Angel (@ImpAngel1) reported from North Hykeham, EnglandExtremely frustrated and disappointed at the very poor service we're receiving from @vmbusiness as we bring five new phone contracts over from EE. No reply to emails, no returned tel calls. #unacceptable
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kari 💋🤍 (@KariJaexo) reportedIts time to switch Wifi from Virgin Media cause why the 2 days im WFH im getting wifi issues!!!!!!!!!
-
Urban Groove (@Urban__Groove) reported@virginmedia I f***** HATE virgin media, i cant wait till my contract ends with you, Causing me stress by giving other 02 permission to set up a direct debit when i never instructed you too! BASTARDS! 😡
-
Lynne (@lynne_thomson2) reported@PaulMcDade7 @virginmedia Seems like the whole of Clackmannanshire is down
-
aldo (@ukaldo2) reported@virginmedia Ok which area was that, You've not asked, it's clear your customer service levels are poor!
-
Serenity Solo Studios (@SerenitySoloDev) reportedVirgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.
-
Jackson Steele (@WindKar148977) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies🇨🇦🇶🇦🇨🇦🇶🇦🇨🇦🇶🇦
-
Louise Ford (@pixiepoppett) reported@virginmedia my internet a d tv are down can u tell me how long this will be
-
ROBOT (@ROBOTkombucha) reported@virginmedia @emmamcl_xo Crap service - always going down, and they never refund you..
-
Nolan (@nolan1874) reported@virginmedia is the internet down in DY10 Worcestershire?
-
Sandy Moore (@SandyMo45739639) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV41 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 😳