Virgin Media Outage Report in Newark on Trent, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Newark on Trent come from postal codes NG24.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newark on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newark on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Newark on Trent, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln, Newark on Trent and Grantham.
City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newark on Trent, England
Latest outage, problems and issue reports in Newark on Trent and nearby locations:
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AlicrySky (@SkyAlicry) reported from Lincoln District, England
@virginmedia It’s intermittent. Not off often enough to be called no service or you’d have to pay us back for the lack of service but not on long enough to be much use.
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amy simpson (@amy_jo_23) reported from Nottinghamshire, England
Shock @virginmedia is down!!! Honestly worse company ever
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I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England
@jeremycorbyn Don’t tell @virginmedia my wifi is **** as it is without more using it
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Ceefit (@ceeo) reported from Carlton on Trent, England
@virginmedia Internet speeds up and down or not on at all. 2 hours on phone to be cut off! Not happy I've got work to complete. Your customer service is poor! #virginmedia
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Assunta (@blahblah68) reported from Nottinghamshire, England
@virginmedia how long does it take for you to respond to an email complaint? And how can I speak with a real Virgin Media person without being cut off or being sent texts directing me to online help 😤
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AlicrySky (@SkyAlicry) reported from Lincoln District, England
@virginmedia I’ve given up. You’ve failed yet again to provide what I we needed. I’m not surprised. Virgin Media is fast becoming synonymous with this lack of service. I do NOT recommend you to friends and family.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia @Sonos I don't want meaningless "Sorry for the poor service" what I want is it to be fixed, and fixed permanently, and to be supplied with what I am paying for, which is a stable 200Mbs service.
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Ceefit (@ceeo) reported from Carlton on Trent, England
@virginmedia Its intermitant last few times its the whole unit fault not working
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AlicrySky (@SkyAlicry) reported from Lincoln District, England
@virginmedia After an hour and ten minutes of appalling noise the woman who put us back on hold disconnected us. Five minutes into the new call and all we want to do now is cancel the contract that you’ve failed to provide.
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Ceefit (@ceeo) reported from Carlton on Trent, England
@virginmedia Yes one minute its on then off the service for internet is very poor. It says we need an engineer !
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England
@virginmedia I have heard from EE again this morning, from their Head Office by email as my phone still says no sim, and emergency calls only, they are now saying maybe #virginmedia have locked it to their network, as far as I am aware it was unlocked to all networks explain?
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Claire Glenton (@claireglenton) reported from Nottinghamshire, England
@virginmedia We have tried this and have got nowhere. @MartinSLewis are Virgin Media on your radar for poor service and terrible customer service. @broadbanduk this service from VM is non-existent and there is no way to contact them for a reliable solution.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia You can tell it's the weekend when your SONOS speaker is not able to stream radio on a consistent basis, due to intermittent internet problems, which I reported two weeks ago, got a visit on the following Wednesday, got told the installation was poor and left.
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Cameron Clark (@Camclarky) reported from Nottinghamshire, England
@virginmedia hi guys, my TV box has lost all its power, tried calling the phone line but all the automated service cut me off saying our service is normal.
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GIBBO (@ONLYONEGIBBO) reported from Waddington, England
So @virginmedia refused to let @SkyUK transfer our landline so now all services have been removed by SKY. How can people work from home when you give a fix date of 3 December - thus needs sorting now - no TV, no WiFi no phone
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AlicrySky (@SkyAlicry) reported from Lincoln District, England
@virginmedia I didn’t know I could use the forums to terminate my contract.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia I do get fed up with @virginmedia platitudes and inability to solve why I have poor connections speed, down to 28kbs at the moment, but your Helpdesk, after I waited 45 minutes, do not consider this to be a problem. Try downloading a 100Mb spreadsheet at that speed.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia I do really get fed up with VirginMedias poor service and platitudes. The speed on my internet connection is down less than 56kb, but your Helpdesk technicians consider this to be a problem
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Claire Glenton (@claireglenton) reported from Nottinghamshire, England
@virginmedia have called everyday for weeks keep getting cut off! Have tried the text service and got no where! Contacted via FB/Twitter and nothing. Internet is slow-non existent and TV has been glitching for months! No idea where else to turn as impossible to speak to anyone!
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England
@virginmedia can you please tell me if you have any #issues in the #Bulwell area my #Broadband does not seen to be working and the last bill was paid on the date just before the end of the month Thanks Keith
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ang Crowley 💙 (@angie79crowley) reported
@virginmedia how can you justify intermittent wifi due to a major technical problem for almost 3 weeks,w54ar really unacceptable in a work from home environment
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Amy (@princessaammyyy) reported
@HENRYD8TH @virginmedia 3 months?! ********
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Sam Cooper (@samc83) reported
@Kiweddd @Joseph30414778 @DisneyPlusUK What is the deal with Virgin Media’s Go service. I noticed quite a few titles on both Virgin and Disney Plus
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Ashley (@AjRead96) reported
@virginmedia internet has been off since 9:30 this morning, there was a engineer outside the box and said there was loads of issues.(online checker said nothing of the sort)He’s since gone, and the internet is still off. Any ideas of how long this will be down for?(Bradford area)
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Tom Ellins (@tomellins) reported
@virginmedia No services are available in our area apparently. Even though you still sell them on your website. I was promised a resolution by last Friday. The complaint was via phone. Can someone contact me to get this resolved? Shocking customer service on the phone lines.
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Ben Pearman (@BenPearman31) reported
@virginmedia Of course I have called your team, today was the 6th complaint I have made. The complaint has been forwarded to the area field manager AGAIN (third time lucky) so hopefully they can find time to contact me.
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gareth (@gareth85986631) reported
@vmbusinesshelp All this messing around when I am or rather was paying for a business service with an 12 hour sla. Very poor performance from #vmbusiness I have to say.
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Ang Crowley 💙 (@angie79crowley) reported
@virginmedia Yes i have its showing no issue but when i phone virgin telling me major technical fault in the area that is being worked on, unacceptable
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Krishnan Ramachandran (@KrishnanRamach8) reported
@virginmedia After being a loyal customer since 2015, the one time I face a serious issue I'm being given robotic replies and a run-around both on the phone and on chat. I've finally decided my loyalty to virgin is not worth an hour every day with a customer service agent.
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Steve Day (@neyo) reported from Manchester, England
@Netflixhelps I haven’t but I’ve streamed it via Virgin Media and EE’s mobile network, so it feels it’s not likely to be that? Can you or someone on the team try streaming it on iOS and letting me know if it works?