Virgin Media Outage Report in Newark on Trent, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newark on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newark on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Newark on Trent, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln, Grantham and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
Internet | |
| Grantham |
Internet | |
| Lincoln |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newark on Trent, England
Latest outage, problems and issue reports in Newark on Trent and nearby locations:
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia To be sent another SMS and have the call ended? Awful service!
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Charlotte 🐨
(@fryingpantheist) reported
from
Nottinghamshire, England
@virginmedia I’m just trying to figure out if it is still an area problem
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia Thanks for the steer to your Indian call centre ,they very helpfully tell me to remain patient until the outage is resolved unfortunately they couldn’t tell me if 21 days and counting is a record maybe you have other forms of enlightenment.
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia The link says I can message you but no way to actually message you. This customer service is awful!
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia NO BECAUSE YOU HAVE BECOME UNCONTACTABLE A KING TERM CUSTOMER SINCE AROUND 1999 AND TREAT ME NOW LIKE SOMETHING YOU HAVE WIPED OFF THE BOTTOM OF YOUR SHOE HOME PHONE NOT WORKED FOR ABOUT 3 YEARS BUT STILL BEEN PAID FOR I SHOULD BE REFUNDED FOR THAT MAYBE I WILL CONTACT T.S.
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia I have told you I have John! This is so frustrating! To repeat. I called last night, you sent me a SMS with a link that I followed (and did nothing to help!) and ended the call!
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia hi been a new customer since 9/12 still not connected due to an outage is this a record ?
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Nice to see that you "Customer Services" are maintaining their historic levels of poor service. My contract comes to an end on the 19th of this month, I am wondering why I want stay with you. .... You were near bottom Uswitches recommended list
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia any reason why I have been struggling for weeks to access Sky Sports Football and Cricket in HD. Fancy giving me a refund for not providing a service I pay top whack for?
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Tracey Abbott
(@TraceyWAbbott) reported
from
Grantham, England
@virginmedia Did you have issues in the NG31-8RN area with broadband yesterday evening ?we had no internet even after a re-boot
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia How can they be better connected when they have no working email and now no chat or Customer Service anynore been withtbem since 1999 Branson a Billionaire and can't have Customer Service via email anymore just public twitter, phone premium rate number no credit can't phone
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia Thanks ,yes I’ve had several updates on completion of work pre Xmas it was 6pm most days . Since then it was 3:30 yesterday , definitely today , and one of your highly trained customer agents advises me it will be 3:30 tomorrow ,unless of course you know something ?
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nick c
(@CoddNicholas) reported
from
Lincoln District, England
@virginmedia help no phone service in Lincoln can’t phone you off mobile or home phone tried on line site no help at all
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Robert Dingwall 🏴 🇪🇺 Reunite
(@rwjdingwall) reported
from
Nottinghamshire, England
@virginmedia Not a password problem. Login works fine via email clients on desktop and phone. Changed about 2 weeks ago in response to previous problem and worked fine then.
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Marcus sharp
(@Marcussharp10) reported
from
Nottinghamshire, England
@bamford_tony @virginmedia mine always going down worst Internet provider going
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Robert Dingwall 🏴 🇪🇺 Reunite
(@rwjdingwall) reported
from
Nottinghamshire, England
@virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService
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Davith
(@Davith03257086) reported
from
Lincoln District, England
@virginmedia Can you please tell me why your broadband is so rubbish it can't even support me streaming a game of the PlayStation network?. It happens every day all day. Sort it out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Lowther
(@JackLowther) reported
Anyone else having issues with @virginmedia Internet? Ours has been going on and off all day
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia Please can you explain why broadband has gone down in the London N1 area and what you are doing to remedy this? I have an urgent deadline to hit and currently have no internet access ...
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Sarah
(@sraaahcollision) reported
@virginmedia > "Yes, we cancelled the engineer" > I DID NOT ASK YOU TO CANCEL THE ENGINEER >"Ok, we'll book you another one" > Engineer does not visit > Ring up again > "Sorry , we can't book another engineer because the previous visit is still open"
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Brian Jacobs
(@brianj49) reported
@virginmedia Yes via their chat facility. They told me the driver's transmitter was not working. They couldn't call him. Then they cut me off.
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sajeed xec
(@Sajeed_B) reported
@virginmedia I have repeatedly been made to do that since November it resolved the issue for a day or two and then it reoccurs. When I call back they make me go through the same troubleshooting steps it's just all one big circle.
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Hendrick_Yong
(@HendrickYong) reported
@virginmedia Nope, no power outage. It’s happening on a daily basis. At first it wasn’t noticeable but it’s getting more often 😓
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Sheila Bell
(@sith_hypno) reported
@virginmedia @piperj50 Called 150 on 3 occasions today and on each was put through to yet another department each time due to 'issues'. Currently on text help and been on hold for well over an hour now.
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sajeed xec
(@Sajeed_B) reported
@virginmedia Yes I have and it shows there's no issues but please understand this isn't me complaining just about today but the ongoing poor performance since November and all I'm told to do are reboots.
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Andrew Rooney
(@arooney1990) reported
@virginmedia your service is ******* shite
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MarketsSquawk
(@MarketsSquawk) reported
@virginmedia have made me feel really unimportant. They’ve advertised their 360 box (perfect for my new UHD tv) for new customers but not me? I have every single tv channel, phone, a mobile and 200mbps broadband through them. My contract ends in May. @skytv can you help?