Virgin Media

Virgin Media Outage Report in Newark on Trent, Nottinghamshire, England

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The latest reports from users having issues in Newark on Trent come from postal codes NG24.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newark on Trent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newark on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Newark on Trent, Nottinghamshire, England 12/29/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Newark on Trent, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Newark on Trent, Lincoln and Grantham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewark on Trent Internet
United KingdomNewark on Trent Internet
United KingdomNewark on Trent Internet
United KingdomLincoln Internet
United KingdomLincoln Internet
United KingdomLincoln Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newark on Trent, England

Latest outage, problems and issue reports in Newark on Trent and nearby locations:

  • MS__Estates MS Estates (@MS__Estates) reported from Nottinghamshire, England

    @vmbusiness is there a problem in the NG7 area please?

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia please see attached bill was paid just printed tbis off all other pages are in a file will email when I get the file out been with you for years still got tv and broadband home phone not working mobile on EE

  • hellstorm86 Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, England

    @virginmedia No local issues as mentioned but random disconnects for 10-15 min.

  • richardcclark Richard Clark (@richardcclark) reported from Nottinghamshire, England

    @virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail

  • campinginwinter Alan (@campinginwinter) reported from Nottinghamshire, England

    Fake @virginmedia call regarding my Internet....made a mistake saying " he loved me " WTF !!!! 🤬!!!!!

  • TraceyWAbbott Tracey Abbott (@TraceyWAbbott) reported from Grantham, England

    @virginmedia Did you have issues in the NG31-8RN area with broadband yesterday evening ?we had no internet even after a re-boot

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia I have not made any changes, and I have a Hub 3, and a pair of 5 year old TiVo boxes, one of which is having problems playing back things that have been recorded. But as I don't want waste an hour if my time in a queue, I shall just look forward to the end of the contract ....

  • SteveSulley1 Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    @CambridgeRed @virginmedia total rip off … you sell us all …sky sports at an extra cost but can’t get the full service .. it’s distressful…Not good enough SS

  • lexyfj_ Lexy F-J 🦊 (@lexyfj_) reported from Lincoln District, England

    @virginmedia Thanks for the reply. I've only got one account with you and have used the same email - I have been receiving emails about my bills & offers etc but can't sign in online.

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia I’m just trying to figure out if it is still an area problem

  • louisemirwitch Louise Mirwitch (@louisemirwitch) reported from Lincoln District, England

    @virginmedia Please let me know what I should press to get through to support. The options are totally garbled

  • hellstorm86 Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, England

    @virginmedia for the past 2 weeks during the day I get 1-2 internet disconnect issues for 15 minutes at a time. No known issues in the area. How do I get this sorted?

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?

  • Pogit Richard Adams (@Pogit) reported from Lincoln District, England

    @O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.

  • lexyfj_ Lexy F-J 🦊 (@lexyfj_) reported from Lincoln District, England

    @virginmedia hello, I'm having an issue signing into my online account, I've tried resetting my password and have entered the correct information multiple times, it says that the site doesn't recognise my account/password. Can you please advise?

  • Tim_Arnold1977 Tim (@Tim_Arnold1977) reported from Carlton on Trent, England

    @virginmedia Yes. It's odd, it's like I've still got some service but it comes up 'no internet connection' when I go to Google etc.

  • barmouth9 Mark Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐏 (@barmouth9) reported from Carlton on Trent, England

    @virginmedia hi been a new customer since 9/12 still not connected due to an outage is this a record ?

  • CoddNicholas nick c (@CoddNicholas) reported from Lincoln District, England

    @virginmedia help no phone service in Lincoln can’t phone you off mobile or home phone tried on line site no help at all

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment

  • hellstorm86 Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, England

    I am stick to death of @virginmedia today. My internet has dropped out 3 times today for 10-15 min at a time. No service issues in the area just router / connection falling on its arse. Happening loads in the past month

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SAMAD_007 samad abdus (@SAMAD_007) reported

    Ever since I got my @virginmedia phone contact the network has been absolutely terrible and I’m paying £50 for it something needs to be done about it otherwise it needs to be cancelled!! 😡

  • simonrim simonrimmer (@simonrim) reported

    @virginmedia was promised a call back about my broken box my 6pm. Still no call.

  • RoisinGrasby Róisín Grasby (@RoisinGrasby) reported

    @virginmedia OK. As my service started on 24th November 2022, I presume the 14 day cooling off period starts from then, so I'm within my rights to cancel at no cost?

  • KellyGibbins8 Kelly (@KellyGibbins8) reported

    @virginmedia 3EL it was working then suddenly went and I have rebooted my router and this hasn’t fixed the issue

  • NGaimster Gaimster1 (@NGaimster) reported

    @RyanStoker97 @virginmedia please @virginmedia help a grinder out

  • jeffmag1 Jeff Maguire (@jeffmag1) reported

    @NiecyOKeeffe @michaelmcg1934 Unless you can go on to another physical network provider (like Virgin Media, for example) you are unlikely to get any faster speed. Your speed depends on the length if the line from the serving exchange. A new provider will use the same physical pair( copper line).no speed diff

  • therealfooksie Simon Fookes (@therealfooksie) reported

    Hey @virginmedia when is my broadband being reconnected? Terrible service to a loyal long-standing customer. Hours on the phone with no explanation of why you disconnected my service even though you continue to collect my direct debit. Still waiting for a supervisor to call me!

  • nbradshaw9 Neil Bradshaw (@nbradshaw9) reported

    @virginmedia booked in for 2 weeks to switch from BT broadband today....texted at 2pm that installation cancelled till 03/01/2023.....not even the decency to ring.....great first impressions for a new customer.....will be sharing with loads of friends dont touch Virgin Media.

  • cdm131 Carol Newsham (@cdm131) reported

    @virginmedia how do I make a complaint of trespass & criminal damage? I opened my front door yesterday to find a Virgin contractor had dug a trench in garden & drilled a hole through my wall. He was meant to be at a property over 3 miles away. I’m not a customer & will never be.

  • DavidMHeathcote David Heathcote (@DavidMHeathcote) reported

    @virginmedia any idea why our Wi-Fi is down in HD3, please?