Virgin Media Outage Report in Newark on Trent, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Newark on Trent come from postal codes NG24.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newark on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newark on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Newark on Trent, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent, Grantham and Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent |
Internet | |
| Grantham |
Internet | |
| Lincoln |
Wi-fi | |
| Lincoln |
||
| Lincoln |
||
| Lincoln |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newark on Trent, England
Latest outage, problems and issue reports in Newark on Trent and nearby locations:
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Jason (Kin3tic)
(@Jasoncarl79) reported
from
South Muskham, England
@virginmedia No it’s not fixed , come on get this sorted. Your broadband speed may be fast but it is so erratic and always at half speed or dropping in and out, today it’s been awful’
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia The only response is they have given up and will let me out of my contract early. Not a great response for a customer of well over 20 years
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Davith
(@Davith03257086) reported
from
Lincoln District, England
@virginmedia any chance of you sorting out the broadband issue in and around Lincoln. It's been going on for a couple of hours
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Emily Rooke
(@emroo21) reported
from
Nottinghamshire, England
@virginmedia Thank you. There are no problems in the area but my internet isn’t working. Have checked cables and rebooted several times.
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia I’m still getting Mail saying it needs updating, but more importantly installers and CS need to ensure they’re installed correctly and why they’re needed. It’s not just for 999. 999 can take hours to attend Jane down the street can be here in minutes.
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia That’s not true that why they now allow calls to other urgent services for priority vulnerable customers such as gas, water electric police and medical urgent but not emergency numbers the trouble is this doesn’t allow calls to hone help and life lines though they should!
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??
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Micky Richards
(@mickyrichards27) reported
from
Lincoln District, England
@virginmedia Yes. I never seem to get anywhere with that. That's why I called.
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia The biggest problem is you do t know how they work, installers don’t know how to check they work and more importantly no one seems to understand why they’re NEEDED! They will be why someone dies and Virgin WILL be named in the courts at a guilty party!
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Erin McDaid
(@EmcdNotts) reported
from
Carlton on Trent, England
@virginmedia Thanks - will do if it persists but it would be so much easier to have live help or an email link rather than focusing on pushing the 'community' to help ourselves.
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Micky Richards
(@mickyrichards27) reported
from
Lincoln District, England
@virginmedia can someone DM me about a complaint.about moving home and not able to get services for a while even though I was told I could
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia So what your saying is your doing the minimum required by the regulator, and failing your vulnerable customers. As previously stated VM will be mentioned in courts when people are pressing their emergency assist numbers and get a VM message saying their call can’t be connected!
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Richard Farrell
(@RichardFarrell8) reported
from
Carlton on Trent, England
Looking for advice. Trying to cancel @virginmedia as they keep saying I owe them £168 but they should have credited me £70 but they have debited me instead. Made several calls over the past weeks to no joy. Logged a formal complaint to no avail. Advice is much appreciated 🤯
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I NeedADream-Z2Choir
(@castusthered) reported
from
Nottinghamshire, England
If you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one
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Erin McDaid
(@EmcdNotts) reported
from
Carlton on Trent, England
@virginmedia Going round in circles using 'support' options listed on App. Our broadband has been intermittent since yesterday afternoon. Restarted hub 3 times. Test still showing intermittent fault. Why do you make it so difficult to contact someone to check it's being sorted?
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Tony Roe
(@tonyroe) reported
from
Nottinghamshire, England
@virginmedia I’m not thinking I’ve decided. And the obstacles you put in the way from complaining about poor service to wanting to leave mean I’m very unlikely to return…so not very wise really. Thank you for the postal address.
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Micky Richards
(@mickyrichards27) reported
from
Lincoln District, England
@virginmedia I've had it with your Internet. WiFi is atrocious. Disconnected and stored away. Getting sky tomorrow. Can't cancel virgin as in contract. Even had a new router...
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David Bennington
(@therealbenno) reported
from
Grantham, England
@virginmedia please help. We have an engineer booked for Monday. How do I cancel it as I've spent 20 mins on the phone pressing buttons and getting no where
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@virginmedia This service was not offered so yes I’d be free for a webchat
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Emily Rooke
(@emroo21) reported
from
Nottinghamshire, England
@virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@jsbilsbrough) reported
@virginmedia I appreciate your response, but your company is owned by a major investment company - so saying that you need to invest in your network seems like a poor excuse.
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Alex
(@Alex_J_22) reported
@virginmedia My Mum Doesn't Know Her Account Number So She Can't Log In To Her Account, Also We Think The E-Mail Address Associated With The Account Is One We No Longer Use, And I Can't Get Through To Anyone To Help
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Daz
(@darrellac) reported
@james_chang @virginmedia Yes it is bad I can’t wait to move but to who as they seem to all as bad
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CHAMP19NS OF ENGLAND ******
(@shxmv) reported
WFH with a virgin media wifi is probably the most unreliable thing ever... ****** **** 🤬
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Barney J Spigel
(@spigelsound) reported
@virginmedia is there anything you can do to help me? I can't spend much longer listening to awfully compressed bad pop music wondering if someone is going to answer at any given moment.
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Adam mason
(@AMason90) reported
@virginmedia still no contact....... can you please get someone from your customer service to contact me the service you provide is shocking
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Steve Moulton
(@StephenRMoulton) reported
@virginmedia come on guys! Sort out internet etc on SK9!! 2 days of issues!
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Ali Hill
(@aligee2379) reported
@virginmedia Says good service -but that’s cos it working right now!
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Laura Wells
(@Lewellsie) reported
@virginmedia I am disgusted with your customer service & service in general. I'm having problems logging into my account as it's set up with an old e-mail & the ONLY way to get help is to call a number I will be charged for. I used the text service MONTHS ago & never had a reply
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Steelo
(@SteeloPlays) reported
@virginmedia how have you guys got customer services so badly wrong right now? Have you literally furloughed your entire department? Impossible to get a response over phone, email or live chat. Absolute sham-*****. #virginmedia