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Virgin Media outages and service status in Newark on Trent, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 11 outage signals in the last 24 hours around Newark on Trent, including 11 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received May 14, 8:30 PM GMT+1.
  • 63% TV (63%)
  • 25% Internet (25%)
  • 6% Total Blackout (6%)
  • 6% Wi-fi (6%)

The latest reports from users having issues in Newark on Trent come from postal codes NG24 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newark on Trent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newark on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newark on Trent, England

The most recent Virgin Media outage reports came from the following cities: Lincoln, Grantham, and Newark on Trent.

CityProblem TypeReport Time
Lincoln TV 3 hours ago
Lincoln TV 6 hours ago
Lincoln TV 10 hours ago
Grantham TV 10 hours ago
Lincoln TV 10 hours ago
Newark on Trent TV 11 hours ago

Nearby cities with recent reports

Lincoln

8 recent signals

3 hours ago
Grantham

2 recent signals

10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newark on Trent, England

Latest outage, problems and issue reports in Newark on Trent and nearby locations:

  • sumnersport1
    Michael Sumner (@sumnersport1) reported from Grantham, England

    @virginmedia do you have an issues with the Internet in the grantham Area? Keeps dropping out in and out and the kids are having a meltdown because fortnite keeps going off!

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia not happy #VirginMedia landline forcibly converted to digital line after “fault” broadband outage 1am this morning sets off lifeline phone line warning. The point of having a big red emergency button is when there’s an emergency you press it and it calls for HELP!

  • wilsmadein85
    Nathan Wilson (@wilsmadein85) reported from Boultham, England

    @virginmedia Every time i ring we get told to visit the website then the phone goes dead. And your still taking money for my dad's mobile! I'm amazed how incompetent your services are, do you get special training so you can be this crap?

  • mikeystorey
    🇲​🇮​🇨​🇭​🇦​🇪​🇱​ (@mikeystorey) reported from Grantham, England

    @virginmedia I’m an existing customer and it wants me to start a new order for a package?

  • barmouth9
    Mark Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐏 (@barmouth9) reported from Carlton on Trent, England

    @virginmedia Thanks ,yes I’ve had several updates on completion of work pre Xmas it was 6pm most days . Since then it was 3:30 yesterday , definitely today , and one of your highly trained customer agents advises me it will be 3:30 tomorrow ,unless of course you know something ?

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia I’m still getting Mail saying it needs updating, but more importantly installers and CS need to ensure they’re installed correctly and why they’re needed. It’s not just for 999. 999 can take hours to attend Jane down the street can be here in minutes.

  • thedanwhite
    Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!

  • fryingpantheist
    Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?

  • hellstorm86
    Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, England

    @virginmedia for the past 2 weeks during the day I get 1-2 internet disconnect issues for 15 minutes at a time. No known issues in the area. How do I get this sorted?

  • hellstorm86
    Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, England

    @virginmedia No local issues as mentioned but random disconnects for 10-15 min.

  • radfordred
    Craggy 🔴⚪️ (@radfordred) reported from Nottinghamshire, England

    You got some Indian bloke phoning me from 01912120386 telling me my Internet got a problem with passwords? @virginmedia

  • hellstorm86
    Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, England

    I am stick to death of @virginmedia today. My internet has dropped out 3 times today for 10-15 min at a time. No service issues in the area just router / connection falling on its arse. Happening loads in the past month

  • CoddNicholas
    nick c (@CoddNicholas) reported from Lincoln District, England

    @virginmedia help no phone service in Lincoln can’t phone you off mobile or home phone tried on line site no help at all

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I tell you what I will do I will send another letter to Sherwood Lidge and tell them how I am being treated after 23 Years a Customer and you have no Customer Service, no email and not interested in Customers only automated robots soon as in work I will switch I can't use it now

  • EmcdNotts
    Erin McDaid (@EmcdNotts) reported from Carlton on Trent, England

    @virginmedia Thanks - will do if it persists but it would be so much easier to have live help or an email link rather than focusing on pushing the 'community' to help ourselves.

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia The only response is they have given up and will let me out of my contract early. Not a great response for a customer of well over 20 years

  • ceejay278
    Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England

    @chlosharpp @virginmedia @neckdurp Did you get through yet? Ridiculous when you only want to transfer your service to your new flat! 🙄

  • mickyrichards27
    Micky Richards (@mickyrichards27) reported from Lincoln District, England

    @virginmedia I need to talk to a human... my WiFi is s**t Tried customer services all I get is automated push 1 if yes etc etc

  • castusthered
    I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    Internet absolute garbage all week again @virginmedia in NG3 . And yes I’ve reset it over and over . Definitely time to give up and find something better

  • mocktanza
    Mark 🏳️‍🌈🇺🇦 (@mocktanza) reported from Nottinghamshire, England

    @virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • premitrom
    Premitrom (@premitrom) reported

    @TheMorrisLand It was down for a couple of hours after 10:30 but came back. But only for an hour or so. Now 13:08 the problem has returned #virginmedia

  • richardVB70
    Richard Veale Bult 🇨🇦 🇬🇧🇪🇺🇵🇸🕊️ (@richardVB70) reported

    @virginmedia why did I see a notice by accident about on June 2nd I'm going to have upgrade to your new TV service. Didn't tell me by email or post. How do I get through to retention dept?

  • praetorian1369
    ross paterson (@praetorian1369) reported

    @virginmedia TV is not working started pixelated, but after restarting box every channel saying not authorised, plus anytime i try contacting them on any of their numbers or on line chat telling me my account not found. Would be nice if you could update your main page letting people know what is happening and why your contact numbers wont work

  • Blair4DFC
    Blair (@Blair4DFC) reported

    @virginmedia Why not put a message on the TV saying that? Lots of your customers will think its an issue on their end. I've turned off and on and changed HDMI cables This sort of thing happens quite a bit when you're watching in apps and you turn off the box whilst in the app.

  • Chrisgill95
    Chris Gill (@Chrisgill95) reported

    @virginmedia It's a joke. I sign into my account to check service... then tells me (from within my account) I don't have one. Sort it!

  • Seelsya_
    Seelsy (@Seelsya_) reported

    @virginmedia Issue here too. Pixelated.

  • andywithey_andy
    Andy withey (@andywithey_andy) reported

    @virginmedia My phone has gone down too hope I don’t need my lifeline ? Tried phoning just get cut off ? Disgraceful leaving me at risk 😡

  • darrenwhitehall
    Darren Whitehall (@darrenwhitehall) reported

    @virginmedia can someone tell why is my tv service not working . None of telephone number for the company seem are not working either and network status does not either this is absolutely terrible customer service

  • Letterlout
    Letter Lout (@Letterlout) reported

    @virginmedia Good because it’s terrible right now

  • athomaswrites
    Andrew Thomas (@athomaswrites) reported

    @virginmedia Yup - my bill (Teesside) has gone up about a tenner, but my service is worse than ever. I'm seriously considering Starlink...