Virgin Media Outage Report in Newark on Trent, Nottinghamshire, England
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The latest reports from users having issues in Newark on Trent come from postal codes NG24.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newark on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newark on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Newark on Trent, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Grantham, Lincoln and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Grantham |
Wi-fi | |
| Grantham |
||
| Grantham |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
Internet | |
| Newark on Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newark on Trent, England
Latest outage, problems and issue reports in Newark on Trent and nearby locations:
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia any reason why I have been struggling for weeks to access Sky Sports Football and Cricket in HD. Fancy giving me a refund for not providing a service I pay top whack for?
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia The link says I can message you but no way to actually message you. This customer service is awful!
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Nice to see that you "Customer Services" are maintaining their historic levels of poor service. My contract comes to an end on the 19th of this month, I am wondering why I want stay with you. .... You were near bottom Uswitches recommended list
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Louise Mirwitch
(@louisemirwitch) reported
from
Lincoln District, England
@virginmedia Please let me know what I should press to get through to support. The options are totally garbled
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nick c
(@CoddNicholas) reported
from
Lincoln District, England
@virginmedia help no phone service in Lincoln can’t phone you off mobile or home phone tried on line site no help at all
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia hi been a new customer since 9/12 still not connected due to an outage is this a record ?
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia I have told you I have John! This is so frustrating! To repeat. I called last night, you sent me a SMS with a link that I followed (and did nothing to help!) and ended the call!
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!
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Robert Dingwall 🏴 🇪🇺 Reunite
(@rwjdingwall) reported
from
Nottinghamshire, England
@virginmedia Not a password problem. Login works fine via email clients on desktop and phone. Changed about 2 weeks ago in response to previous problem and worked fine then.
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Charlotte 🐨
(@fryingpantheist) reported
from
Nottinghamshire, England
@virginmedia I’m just trying to figure out if it is still an area problem
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Charlotte 🐨
(@fryingpantheist) reported
from
Nottinghamshire, England
@virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?
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Charlotte 🐨
(@fryingpantheist) reported
from
Nottinghamshire, England
@virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment
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Marcus sharp
(@Marcussharp10) reported
from
Nottinghamshire, England
@bamford_tony @virginmedia mine always going down worst Internet provider going
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia To be sent another SMS and have the call ended? Awful service!
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.
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Steve Sulley
(@SteveSulley1) reported
from
Nottinghamshire, England
@CambridgeRed @virginmedia total rip off … you sell us all …sky sports at an extra cost but can’t get the full service .. it’s distressful…Not good enough SS
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia Thanks for the steer to your Indian call centre ,they very helpfully tell me to remain patient until the outage is resolved unfortunately they couldn’t tell me if 21 days and counting is a record maybe you have other forms of enlightenment.
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia Thanks ,yes I’ve had several updates on completion of work pre Xmas it was 6pm most days . Since then it was 3:30 yesterday , definitely today , and one of your highly trained customer agents advises me it will be 3:30 tomorrow ,unless of course you know something ?
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Tracey Abbott
(@TraceyWAbbott) reported
from
Grantham, England
@virginmedia Did you have issues in the NG31-8RN area with broadband yesterday evening ?we had no internet even after a re-boot
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Robert Dingwall 🏴 🇪🇺 Reunite
(@rwjdingwall) reported
from
Nottinghamshire, England
@virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Caoimhe B-O'K
(@ms_caoimhe) reported
@VirginMediaIE Flashing green light. Reset numerous times since it went down. Can I get confirmation of an area issue, nature of issue, estimate to resolution and compensation plans for those if day’s loss of earnings please? No luck contacting your Cust service. #virginmediadown #virginmedia
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Gav Farr
(@GavFarr) reported
WOW! Never have I dealt with a company as incompetent as @virginmedia before in my life. Their customer service is disgusting and I find it incredible that they can continue to trade. Criminal and fraudulent behaviour - advertising and then delivering nothing like promised
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Catherine Carragher
(@CathCarragher) reported
@virginmedia Hi. No activation number on the box. Still not connected, despite many calls and WhatsApp messages to support team. It seems difficult to join Virgin 🤨
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Ben Cordy
(@bencordy) reported
@virginmedia Yeah unfortunately I've tried that hence trying the social media team and raising a formal complaint. The complaint has been singed off as referred to self help without any contact with us which is incredibly frustrating.
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Paul Pepper
(@paulpepper) reported
@virginmedia please can you help. My connection was incorrectly cut off 6 days ago when I added a new connection to another property. VM support have tried to reconnect me 4 times and I STILL don't have a connection. HELP! Please!
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Karen O'Shea
(@kazlyons) reported
Problems with our @virginmedia box for tv, internet etc yesterday on #BankHolidayMonday. Technical support by text which was perfect & technician on our doorstep (wearing a mask for duration) at 9:30am this morning. Excellent customer service.
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Mani
(@kalaimani1982) reported
@virginmedia My wired connection is only to the TV for OTT. Sometimes had connectivity issues but I refresh Internet connection and seems working after refresh
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!
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Zico
(@Ziko_90) reported
But they are more than happy to take our money every month even though we ain't getting our moneys worth. So many on my estate have @virginmedia & they have the same problem & they just feed us lies. Just come & fix this area.
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Caoimhe B-O'K
(@ms_caoimhe) reported
@VirginMediaIE @markbokeeffe What’s the point Craig, really?Dire comms,undoubtedly not your personal fault but terrible reflection on @VirginMediaIE .An outage that lasts a work day is in my mind a major incident and should be treated as such. How do we lodge formal complaint? #virginmediadown #virginmedia