Virgin Media Outage Report in Newark on Trent, Nottinghamshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Newark on Trent come from postal codes NG24.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newark on Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newark on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Newark on Trent, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln, Grantham and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
Internet | |
| Lincoln |
Internet | |
| Grantham |
Internet | |
| Lincoln |
TV | |
| Newark on Trent |
Internet | |
| Grantham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newark on Trent, England
Latest outage, problems and issue reports in Newark on Trent and nearby locations:
-
Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia The issue hasn’t been resolved yet but they’re attempting to, I have to wait and see what it’s going to be like over the next couple of days
-
Peter Walker
(@woolly80) reported
from
Nottinghamshire, England
@virginmedia I accept it will take some time for you to get to the bottom of any complaint. What we would like is a service we're paying good money for to actually work and not have to wait another week for it to possibly be fixed. Tell me I'm not being reasonable here.
-
Sophie
(@Soph115) reported
from
Bracebridge Heath, England
@virginmedia We took the new deal online which included a television for being a new customer. Therefore, we got a second box fitted & 4 months later, still NO TV. For the first month, the box didn’t work properly & we were promised a discount of our monthly bill & that didn’t happen either.
-
Hannah Stevenson
(@HannGrenade__) reported
from
Lincoln District, England
Disgusting service from @virginmedia, moved home and told package would stay the same, now been slapped with a bill for TRIPLE what we pay!!! After 20 minutes of the phone the customers services lady cannot explain where all the charges come from!! DISPICABLE!!!
-
Ben Dentith
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia broadband seems to be down in NG4, Nottingham.
-
Steve Sulley
(@SteveSulley1) reported
from
Nottinghamshire, England
Unbelievable.. World Cup final and @virginmedia Internet down .. phones Down and TV down .. in Wollaton Nottingham #getitsorted #ineedarebate #thisisnotNYC
-
Peter Walker
(@woolly80) reported
from
Nottinghamshire, England
@virginmedia We have already given you a complaint number see, earlier tweets. We have added today's debacle to this so we should get a response within 7 days.
-
B&M Installations
(@BMInstallations) reported
from
Nottinghamshire, England
We are having problems with our phone lines today, we’re assured by @vmbusiness that an engineer is working to fix the problem but for now please call 07711576968 to reach us
-
David A Slack
(@cannabicyclol) reported
from
Carlton on Trent, England
Why @virginmedia does your service status say broadband in NG5 is fine when it clearly is not (again!) - as confirmed by your offshore support team.
-
Ben Dentith
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia The only solution you provide is to miss precisely what I pay you for, so you can get it fixed in time for me to watch in the main, what I don’t want to watch. You have no solutions beyond telling your customers to suck it up whilst you hoard extortionate subscription fees.
-
Ben Dentith
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia Hi, as mentioned I have already tried these steps and I still do not have any internet access. Everything was ok until there appeared to be work being done on the box on our street last night. Been v poor and now not working ever since.
-
Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia It’s an issue with the broadband, kept getting passed back and forth between departments until eventually one of the colleagues dropped the call. I managed to get a manager on the phone in the end but it took way too long for what the problem actually was.
-
Richard Fox
(@richardfox92) reported
from
Carlton on Trent, England
@virginmedia so still waiting for my return call about escalating a billing dispute, that was started Tuesday. Very poor service once again, and to be told in the call you can send an engineer to see if its crossed wires at a one off charge of £90 that's taking the ****.
-
Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.
-
tomus 🦆🦆🦆🦆🦆
(@tomthecrook) reported
from
Radcliffe on Trent, England
@virginmedia broadband down yet again for the 6th time this week. No faults in our area on the website 🙄🙄 sort it out
-
Peter Walker
(@woolly80) reported
from
Nottinghamshire, England
Got to hand it to @virginmedia they excel themselves on their levels of customer service 👏. Hour and a half on the phone only for them to confirm what we knew all along, faulty box! Believe it'll be coming via Stork in the next week or so. Pity is everyone else's cs is the same
-
Chris North
(@1_NewarkOutlaw) reported
from
Balderton, England
25% off my Virgin media bill... I think they keep you on hold & pass you around hoping you will hang up... #GoodMorning
-
joanne clinton
(@jojoclinton) reported
from
Lincoln District, England
@virginmedia Your missing the point-I’m no longer a customer I want my emails back and account closed. Cyber Crime are involved and this is ridiculous #shameonyou @virginmedia @BBCWatchdog #blackmail
-
Mark Butterworth
(@markyb82) reported
from
Nottinghamshire, England
@virginmedia I'm trying to give notice to cancel my mobile contract with you but no one on the phones is actually able to help, turns out they never updated my address now hung up on me #fail #customerservice
-
2Kanes⭐⭐⭐⭐⭐⭐
(@JusTWriGhT92x) reported
from
Nottinghamshire, England
@notcharlietwigg @virginmedia The amount of bust ups I've had with VM if be kicking off to ****
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Wayne Colegate
(@WayneColegate1) reported
@virginmedia And that's the number I'm currently on hold to. Can I ask, all your replies? You simply could have dealt with my enquiry yourself. Very poor service from virgin when a customer wishes to cancel
-
Tiarnan
(@TD9Games) reported
@virginmedia Cancel my plan as I can't get through on the phone
-
kazzie
(@kazzie222) reported
@virginmedia No it’s fine il just cancel my direct debit and wait for Virgin to contact me , customer service is shocking and not helpful at all !! On your online community chat it states numerous times that the hub need replacing , why can you not just replace the hub
-
Ted Smith
(@uktedsmith) reported
@virginmedia I know!!! Your website online chat forces you to move to Whattsapp and then everything crawls along - but the phone line keeps failing after 30 mins wait. Not sure what to do about this replacement emergency backup line
-
Lucas Ball
(@LucasBall2211) reported
@virginmedia Said there was issues with broadband, it told me to check cables/restart, have done so and WiFi now isn’t even coming up as a network option on my phone. Saying need to send a technician on next stage. Service level across the company is below par and would recommend any other
-
ReddishShift
(@ReddishShift) reported
@virginmedia I've been stuck on hold for over an hour waiting to talk to a person. Your service is ridiculous
-
Lara Thornton
(@larathorntonx) reported
@virginmedia Having ongoing issues trying to get Virgin Media installed. Three failed attempts and no solution yet after months. Been on hold since 10am this morning and still no response.
-
ReddishShift
(@ReddishShift) reported
@virginmedia Yes. It takes hours to get through to you, and when I did I got no help with a fault. Have now had internet installed by a competitor, and just want to cancel Virgin. I bet if I phoned up to take out broadband it wouldn't take this long
-
Allan Shave
(@Shavesy82) reported
@virginmedia your customer service is appalling! My dad waited over a week for a call back and it didn't come. So he called again and the line was bad and someone at Virgin said we'll call you straight back... they didn't... again!! I've never seen anything like it!
-
Lucas Ball
(@LucasBall2211) reported
@virginmedia This has been an ongoing issues for weeks, just the last week or two has been particularly bad. Told more than once on the phone there was no issue despite our IP diagnostics (Virgin page) saying different less than an hour ago.