Virgin Media Outage Report in Lincoln District, Lincolnshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lincoln District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lincoln District, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: North Hykeham, Newark on Trent and Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lincoln District, England
Latest outage, problems and issue reports in Lincoln District and nearby locations:
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Your web app says there is no problem, but your telephone diagnostic services says there is? Which is correct?
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I do get fed up with @virginmedia platitudes and inability to solve why I have poor connections speed, down to 28kbs at the moment, but your Helpdesk, after I waited 45 minutes, do not consider this to be a problem. Try downloading a 100Mb spreadsheet at that speed.
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GIBBO
(@ONLYONEGIBBO) reported
from
Waddington, England
So @virginmedia refused to let @SkyUK transfer our landline so now all services have been removed by SKY. How can people work from home when you give a fix date of 3 December - thus needs sorting now - no TV, no WiFi no phone
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I gave in and decided to call. 30 minutes listening to the worst quality music ever! And counting... :’( @virginmedia sucks *****
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I do really get fed up with VirginMedias poor service and platitudes. The speed on my internet connection is down less than 56kb, but your Helpdesk technicians consider this to be a problem
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I have been offered the opportunity to complain, but as a customer of 20+ years I am aware complaints tend to get ignored. At its worst speed was down to 0.5Mega bits per second ... At its best (for 20 minutes or so) maybe 150Mega bits per second. Paying for 200Mbps .....
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Because I wouldn't connect a laptop to an unknown (to me) website, through the router, where the could alledgely monitor connection speeds. When your engineer visited he had to escalate the issue to your network team. Because I had 1 downstream & 1 upstream not the 24 down and 4.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia This was 14 days ago (17/09/2020), and I cannot remember the website, and the network engineer advised (19/09/202) me it might 24 hours before it settled .... Since then it's been variable ....
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Also perhap if you read the full thread, it would help.
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I didn’t know I could use the forums to terminate my contract.
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Pessimistic Palace Fan
(@matthew_poole30) reported
from
Balderton, England
@virginmedia sort it out lads, about to go into national lockdown and have to work from home and your service has gone down. ******* class that
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I’ve given up. You’ve failed yet again to provide what I we needed. I’m not surprised. Virgin Media is fast becoming synonymous with this lack of service. I do NOT recommend you to friends and family.
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia It’s intermittent. Not off often enough to be called no service or you’d have to pay us back for the lack of service but not on long enough to be much use.
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
Oh look no internet again. Thanks @virginmedia Someone recommend a new service provider please because I’ve truly had enough :(
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Er no, if you had read the thread in its entirety, you will see that I said I was getting someone to look at how to organise the internal network on the house, and I would be leaving at the end of my contract, in 17 months. I would not recommend Virgins services to anyone.
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia After an hour and ten minutes of appalling noise the woman who put us back on hold disconnected us. Five minutes into the new call and all we want to do now is cancel the contract that you’ve failed to provide.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Second day running, get to 4pm and the internet crashes ... Unfortunately I do not have the luxury to stop work and try to fix it
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia @Sonos I don't want meaningless "Sorry for the poor service" what I want is it to be fixed, and fixed permanently, and to be supplied with what I am paying for, which is a stable 200Mbs service.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia My Daught is having significant problems with her IPAD as result, and using her phones data (no we are not Virgin phones), which is costing her, when your network falters, I then switch to my NHS phone and use its data, and my simply uses her work phone ...both essential workers.
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Jon Page
(@JonLPage) reported
from
Lincoln District, England
@virginmedia Hello! Do you have any update on the intermittency issues in LN5?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🇮🇹Coach White Hart Prince✨
(@_Flirtram_) reported
@craig_dw @virginmedia Schoolboy to use them. Their service is hopeless bruv
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Wayne Bradbury
(@typohell) reported
@JKBowley @virginmedia @Antony59592160 Hi fella, just switched my mums from Virgin - shocking customer service. Good luck 🤞
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R
(@RochieW4) reported
@virginmedia And people will receive a discount I their bill for yet another outage then! Bad service as always
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TekNeil ™
(@TekNeil) reported
@virginmedia You're not listening/reading. Have you read ANY of the previous tweets? YOUR WEBSITE IS FULL OF ****. I can refresh and there's an issue, refresh again & there's no issue. But guess what? one gigabit IS NOT 0-200 which I'm getting every day, I'm calling you clowns every day. GTF
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rosie
(@rosieevans16) reported
@virginmedia I never tried to contact you via email to cancel it was to complain about your poor customer service. Please give me a number I can call to discuss the issues I have had with your company
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Glittery Brontosaurus
(@SparklySauropod) reported
@virginmedia Why am I being charged a late fee of £7.50? Set up a direct debit with you last month (which your staff didn't implement), no email saying a bill was due, and boom, late fee! Trying to make a complaint online and been waiting 15 minutes to talk to an agent. Wtf? 😡
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joanne scott
(@joscott36) reported
@virginmedia I am at my wits end with the broadband. I am regularly having problems with it. At this moment in time my hub is flashing green. I have done a hard reset and it’s still not working. I am getting fed up for paying for a service that I am not getting.
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joanne scott
(@joscott36) reported
@virginmedia I’ve checked the status and my area is fine. I’ve now had to book an engineer to come and take a look. I’ve had nothing but problems either with the hub or the tv box.
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chrisccolin
(@morganherwing67) reported
@virginmedia Just answer in full my online complaint
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Pete Duffill
(@ptdffll) reported
@virginmedia without broadband and tv services in the SO16 area, for about 26 hours now, the 3rd estimated completion time for the known fault has just passed…. No update? Any ideas? The phone customer service operator, was only able to clarify it was down to outages