Virgin Media Outage Report in Lincoln District, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lincoln District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lincoln District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 20: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Lincoln District, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent and Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent |
Internet | |
| Lincoln |
TV | |
| Newark on Trent |
Internet | |
| Lincoln |
||
| Lincoln |
TV | |
| Lincoln |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lincoln District, England
Latest outage, problems and issue reports in Lincoln District and nearby locations:
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IntARMedia | Catalyst Channel Creator
(@IntARMedia) reported
from
Lincoln District, England
Watching our #virginmedia router box have a red light rav whilst down which also means no tv as house has no working arial
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Jason (Kin3tic)
(@Jasoncarl79) reported
from
South Muskham, England
@virginmedia No it’s not fixed , come on get this sorted. Your broadband speed may be fast but it is so erratic and always at half speed or dropping in and out, today it’s been awful’
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Micky Richards
(@mickyrichards27) reported
from
Lincoln District, England
@virginmedia can someone DM me about a complaint.about moving home and not able to get services for a while even though I was told I could
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Micky Richards
(@mickyrichards27) reported
from
Lincoln District, England
@virginmedia Yes. I never seem to get anywhere with that. That's why I called.
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Erin McDaid
(@EmcdNotts) reported
from
Carlton on Trent, England
@virginmedia Thanks - will do if it persists but it would be so much easier to have live help or an email link rather than focusing on pushing the 'community' to help ourselves.
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Erin McDaid
(@EmcdNotts) reported
from
Carlton on Trent, England
@virginmedia Going round in circles using 'support' options listed on App. Our broadband has been intermittent since yesterday afternoon. Restarted hub 3 times. Test still showing intermittent fault. Why do you make it so difficult to contact someone to check it's being sorted?
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia The only response is they have given up and will let me out of my contract early. Not a great response for a customer of well over 20 years
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia I’m still getting Mail saying it needs updating, but more importantly installers and CS need to ensure they’re installed correctly and why they’re needed. It’s not just for 999. 999 can take hours to attend Jane down the street can be here in minutes.
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia So what your saying is your doing the minimum required by the regulator, and failing your vulnerable customers. As previously stated VM will be mentioned in courts when people are pressing their emergency assist numbers and get a VM message saying their call can’t be connected!
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia The biggest problem is you do t know how they work, installers don’t know how to check they work and more importantly no one seems to understand why they’re NEEDED! They will be why someone dies and Virgin WILL be named in the courts at a guilty party!
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia That’s not true that why they now allow calls to other urgent services for priority vulnerable customers such as gas, water electric police and medical urgent but not emergency numbers the trouble is this doesn’t allow calls to hone help and life lines though they should!
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Richard Farrell
(@RichardFarrell8) reported
from
Carlton on Trent, England
Looking for advice. Trying to cancel @virginmedia as they keep saying I owe them £168 but they should have credited me £70 but they have debited me instead. Made several calls over the past weeks to no joy. Logged a formal complaint to no avail. Advice is much appreciated 🤯
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Micky Richards
(@mickyrichards27) reported
from
Lincoln District, England
@virginmedia I've had it with your Internet. WiFi is atrocious. Disconnected and stored away. Getting sky tomorrow. Can't cancel virgin as in contract. Even had a new router...
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Davith
(@Davith03257086) reported
from
Lincoln District, England
@virginmedia any chance of you sorting out the broadband issue in and around Lincoln. It's been going on for a couple of hours
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MyMinxy
(@my_minxy) reported
from
Lincoln District, England
@virginmedia Engineer came Friday, still no service on the phone for 10 hrs to 18 people Saturday, you closed my complaint with £10 credit that I never agreed to, yet still no service waiting for another engineer… my complaint IS NOT RESOLVED @virginmedia
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MyMinxy
(@my_minxy) reported
from
Lincoln District, England
@virginmedia on the phone now for 3rd time as get cut off, no internet and NO HELP, it’s been over 24hrs now, I need the internet
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Jessica Boatright
(@oh_so_boatie) reported
from
Lincoln District, England
@virginmedia Yes, issues showing. I've had to go to a cafe to work - so now as well as lost hours of income I'm down bus fare and refreshments so that I can use the the WiFi.
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Jessica Boatright
(@oh_so_boatie) reported
from
Lincoln District, England
Not a great start to Monday - @virginmedia is down, mobile hotspot not working, and as a freelancer who doesn't get paid when I don't work, losing much needed income while things are ££££ is very irritating 😞
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john etheridge
(@etheridg) reported
from
Lincoln District, England
@virginmedia,I'm John etheridge,I've rung you twice now,yesterday+today+you've cut me off,this is disgusting!not v.professional,not keen about yr firm anymore,customer service is crap,please cancel my broadband/,phone now+cancel coming to me on the 15th of this month!I'm annoyed
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Matthew Cooper
(@Matthew56242945) reported
from
Carlton on Trent, England
Virgin Media fixed the phone issue, a local fault, so I rang Royal Mail to get my money back. The phone went out again during the call. If I was a person with anxiety and depression issues this might be a major problem. Oh wait, I am a person.....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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S4C 🏴
(@S4C) reported
@MelinJack @virginmedia If everything seems to be up to date in your settings, we’d suggest that you do a full reboot, to try and restore the service.
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Nelse Steve
(@NelsonSteve07) reported
@virginmedia Can I just have some Internet that I pay for please? Had to take a day's leave today as could not WFH as planned. It's been 24hrs of poor service!!! Yet you send me texts saying it's been resolved......liars !!!
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D
(@MelinJack) reported
@S4C @virginmedia Yeah had the update but still not working, it hasn’t now for the last 3 or 4 live games, it must be a Virgin problem as I said freesat and freeview working, never mind I’ll stay with the Welsh language it’s fine
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D
(@MelinJack) reported
@S4C English commentary still not working on @virginmedia but working fine on my freesat box, is it incompatible? Used to work but hasn’t for the last couple of months.
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Max
(@MaxHanaghan) reported
@virginmedia Its ridiculous. Every day service site says it'll be fixed by 'a time' Then it goes off again Latest was fixed by today at 4pm. It came back on. Its off again & now service page says fixed by 12pm TOMORROW Thats FOUR days on & off. Its unacceptable Postcode is SR4 8JW
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Ash Beck
(@Ash_seck) reported
@virginmedia Having internet at a set price shouldn’t be this difficult and stressful. I don’t get why Virgin want to make it literally impossible for me to stay with them. It seems like a god awful business model to me but you do you I guess.
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Ms King 🌍✌️
(@ms_king65100) reported
@virginmedia No. That seems to be the repetitive problem from your customer service, hence my tweet. Publicly & privately, your customer service is horrendous. I'm still in ur complaints process & had to report u to the @ICOnews for failing to respond to a DSAR. Then u closed the complaint.
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Andy
(@Andymcwhirter74) reported
@__Samantha8 @virginmedia Their top speed broadband is great when it works, Samantha. Just hope u get a decent signal for it
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spursporn
(@spursporn) reported
@virginmedia And again another night of intermittent signal in my area ,don't bother sending ya ****** link
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Josh Richards
(@JoshR1988) reported
@virginmedia You can help. Just be nice to speak to a human rather than your woeful automated service All I want to know is can I book an engineer to look at my internet but it’s so hard to speak to someone!!