Virgin Media Outage Report in Gainsborough, Lincolnshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gainsborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gainsborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Gainsborough, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln and Gainsborough.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
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| Lincoln |
Internet | |
| Lincoln |
Wi-fi | |
| Lincoln |
TV | |
| Lincoln |
TV | |
| Lincoln |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Gainsborough, England
Latest outage, problems and issue reports in Gainsborough and nearby locations:
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David Groom
(@groomyxs) reported
from
Ollerton and Boughton, England
@R_M_Jewellery @ComplainingCow Do most service providers not offer internet without a landline? I thought it was common practice nowadays. I know Virgin media have been doing it for years as a standalone service but not within their packages so much.
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Micky Richards
(@mickyrichards27) reported
from
Lincoln District, England
@virginmedia I've had it with your Internet. WiFi is atrocious. Disconnected and stored away. Getting sky tomorrow. Can't cancel virgin as in contract. Even had a new router...
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia So what your saying is your doing the minimum required by the regulator, and failing your vulnerable customers. As previously stated VM will be mentioned in courts when people are pressing their emergency assist numbers and get a VM message saying their call can’t be connected!
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MyMinxy
(@my_minxy) reported
from
Lincoln District, England
@virginmedia on the phone now for 3rd time as get cut off, no internet and NO HELP, it’s been over 24hrs now, I need the internet
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Jessica Boatright
(@oh_so_boatie) reported
from
Lincoln District, England
@virginmedia Yes, issues showing. I've had to go to a cafe to work - so now as well as lost hours of income I'm down bus fare and refreshments so that I can use the the WiFi.
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Nathan Wilson
(@wilsmadein85) reported
from
Gainsborough, England
@virginmedia Tried ringing at the weekend and kept being sent to the website. Your customer service is as much use as a chocolate fire guard
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia I’m still getting Mail saying it needs updating, but more importantly installers and CS need to ensure they’re installed correctly and why they’re needed. It’s not just for 999. 999 can take hours to attend Jane down the street can be here in minutes.
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
A recorded voice saying sorry only calls to an emergency number are allowed is not much help of your lying on the floor only able to press your emergency lanyard! @virginmedia urgent training is required to ensure people aren’t left in this situation. #unacceptable #LivesAtRisk
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia That’s not true that why they now allow calls to other urgent services for priority vulnerable customers such as gas, water electric police and medical urgent but not emergency numbers the trouble is this doesn’t allow calls to hone help and life lines though they should!
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Davith
(@Davith03257086) reported
from
Lincoln District, England
@virginmedia Fastest broadband provider my arse. Tour broadband is ****. I pay for 100mbps and barley get a tenth of that. So stop your lying
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Phillip Lloyd
(@PhillipLL) reported
from
Scotter, England
@MCNEATofficial smashing the @virginmedia advert. UKG never dies.
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Davith
(@Davith03257086) reported
from
Lincoln District, England
@virginmedia any chance of you sorting out the broadband issue in and around Lincoln. It's been going on for a couple of hours
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Jessica Boatright
(@oh_so_boatie) reported
from
Lincoln District, England
Not a great start to Monday - @virginmedia is down, mobile hotspot not working, and as a freelancer who doesn't get paid when I don't work, losing much needed income while things are ££££ is very irritating 😞
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Nathan Wilson
(@wilsmadein85) reported
from
Boultham, England
@virginmedia Every time i ring we get told to visit the website then the phone goes dead. And your still taking money for my dad's mobile! I'm amazed how incompetent your services are, do you get special training so you can be this crap?
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john etheridge
(@etheridg) reported
from
Lincoln District, England
@virginmedia,I'm John etheridge,I've rung you twice now,yesterday+today+you've cut me off,this is disgusting!not v.professional,not keen about yr firm anymore,customer service is crap,please cancel my broadband/,phone now+cancel coming to me on the 15th of this month!I'm annoyed
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia not happy #VirginMedia landline forcibly converted to digital line after “fault” broadband outage 1am this morning sets off lifeline phone line warning. The point of having a big red emergency button is when there’s an emergency you press it and it calls for HELP!
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MyMinxy
(@my_minxy) reported
from
Lincoln District, England
@virginmedia Engineer came Friday, still no service on the phone for 10 hrs to 18 people Saturday, you closed my complaint with £10 credit that I never agreed to, yet still no service waiting for another engineer… my complaint IS NOT RESOLVED @virginmedia
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
Any update to the Digital Landline faults in #Lincoln @virginmedia. I’m told the cancellation my services for the 1st April has been cancelled why is this? Why are 150 trying to upsell me @VMO2News products when your core products don’t work! +3wks without a landline @Ofcom help
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia The biggest problem is you do t know how they work, installers don’t know how to check they work and more importantly no one seems to understand why they’re NEEDED! They will be why someone dies and Virgin WILL be named in the courts at a guilty party!
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Micky Richards
(@mickyrichards27) reported
from
Lincoln District, England
@virginmedia I need to talk to a human... my WiFi is s**t Tried customer services all I get is automated push 1 if yes etc etc
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tomh51
(@TCH5122) reported
@virginmedia OK so you can't help me. I can't get through on the phone line. The text message service doesn't respond. Nobody from your company will call me. How is it actually possible to get anything resolved then?
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In2town Lifestyle Magazine
(@In2townmagazine) reported
Thank you for all the complaints about @virginmedia we will be following them up. If you think virgin is the only service out there then please check other better services. Virgin are expensive and their customer service is one of the worst
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🌹
(@srk_xxx) reported
@virginmedia Your service status page is showing 4G in my area with no issues but I’ve been without service for over an hour now
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Si
(@Si_Hickster) reported
@virginmedia Its underhand how difficult you make it to even workout which option takes you to the disconnection team. Never known anything like this.
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Jenna G
(@j3nnag) reported
@virginmedia Cause that would be the logical solution when my complaint is about a broken hub which is preventing me having broadband.
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Andy Brick
(@exeus) reported
@virginmedia still down in AL7 but according to your system “no broadband issues”. I beg to differ.
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Metin Hüseyin 🦋
(@MetinHuseyin) reported
@virginmedia Logging into my account was where this trek started. There is an outage on the Service Status finally. There was not one there for the first two days of dead landline. Someone - not a bot - finally got in touch with me to tell me the outage will be repaired by 6pm today.
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Andy Brick
(@exeus) reported
@virginmedia And we are down again.
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Jenna G
(@j3nnag) reported
@virginmedia I also love the fact that I have no broadband and you’re telling me to log into something online to fix it. THANK THE LORD for my @ThreeUK mobile phone, else non of the customer service options your bots keep suggesting would be accessible
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John Spencer
(@JohnSpencerTV) reported
Worst thing about virginmedia IS there Leave dept. They're like 90s curry's salesmen, barrow boys. They're all about the verbal, haggle, confrontation. But that is alien to UK life. We don't go in shops and haggle the price of everything. The Retention dept ARE the disincentive.