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Virgin Media

Virgin Media Outage Report in Scotter, Lincolnshire, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Scotter, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Scotter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Virgin Media

Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Scotter, England

Latest outage, problems and issue reports in Scotter and nearby locations:

  • stevelufc01
    steve mounsor-shaw 💙💛 (@stevelufc01) reported from Scunthorpe, England

    @virginmedia why is it so hard speaking to anyone there? been on phone waiting for an hour and nothing,just incessantly awful music wife has major issues with her email,its been locked,hacked we believe

  • jimpalmer38
    Jim Palmer (@jimpalmer38) reported from Scunthorpe, England

    After all the years I've been with you I expect better service than this. You make mistakes and it costs me money. Pathetic @virginmedia

  • JayneLouise_94
    Jayne Rutter (@JayneLouise_94) reported from Scunthorpe, England

    Great so my Virgin Media wifi is down and now I can’t get Vodafone 4G on my phone.

  • kenhercock
    Ken (@kenhercock) reported from Scunthorpe, England

    @djrwilliams @virginmedia Been on hold 17 minutes and counting trying to cancel.arseholes !

  • andy_stones
    andy stones (@andy_stones) reported from Scunthorpe, England

    @virginmedia Don’t know but a lot of people aren’t very happy with the service, drops out more than it’s in service, maybe a UPD issue on virgins system

  • GeoSandersonn
    George🪐 (@GeoSandersonn) reported from Bottesford, England

    virgin media must be down again because she hasn’t replied to my message in 63 hours.

  • jimpalmer38
    Jim Palmer (@jimpalmer38) reported from Scunthorpe, England

    @virginmedia Very unhappy with you this morning. In the summer I agreed a 12 month contract for a fixed price. In November you increased the price by £4, I complained & got it down to the correct price. Now it's gone back up by £4 and the person I spoke to said he can't reduce it

  • acheekylion
    CheekyLion :O (@acheekylion) reported from Scunthorpe, England

    @virginmedia It was mobile phone signal, it's been intermittent all morning. Currently I have 4g, but it's been fluctuating from no signal to 4g and back.

  • DavidGr42957774
    David Green 💙 (@DavidGr42957774) reported from Scotter, England

    @mouthwaite @virginmedia Tamzin, have you asked the school if there is any support available with WiFi? I know my college used done funds to provide dongles with access. Worth asking. A teacher.

  • Neil_mumby
    neil mumby (@Neil_mumby) reported from Scunthorpe, England

    @virginmedia @Virgin @richardbranson no phone coverage for most of the da, I understand you might get technical issues but this length of time, come on you can do better #switchitoffandonagain

  • nickcurry74
    Nick Curry. 19&6 🏆 (@nickcurry74) reported from Scunthorpe, England

    @virginmedia Is there a problem with the apps, iPlayer, amazon prime, more4 etc, none of them will work.

  • Darren_Barton19
    Darren Barton (@Darren_Barton19) reported from Crosby, England

    @virginmedia I only have broadband. Can't get a signal on mobile. I am just fed up of the constant price rises £3.50 each year, we have been with you since it was NTL never had another internet provider, feel that loyal customers are taken for a ride.

  • andy_stones
    andy stones (@andy_stones) reported from Scunthorpe, England

    @virginmedia internets been terrible tonight, cost me, lost £££ Scunthorpe DN17

  • ElijahDraven
    Elijah Draven Knight (@ElijahDraven) reported from Scunthorpe, England

    @bt_uk @SkyUK @virginmedia can you offer a cheaper broadband than my current supplier I get 80mgb for £35 a month not on a deal for that either try hard to gain another customer will anyone try

  • acheekylion
    CheekyLion :O (@acheekylion) reported from Scunthorpe, England

    @virginmedia I did this multiple times this morning, and tried my Sim in another phone. It looks like I'm starting to get constant 4g now *fingers crossed* but that was 8hours of intermittent service.

  • Fatpepe1
    Leigh Herrick (@Fatpepe1) reported from Bottesford, England

    @virginmedia moved house, moved my subscription, engineer came yesterday and still no service. Rang customer services, on hold for 59 minutes and then cut off. Amazing service 👍🏼👎🏻👎🏻👎🏻

  • VeronicaDennant
    Veronica Dennant (@VeronicaDennant) reported from Scunthorpe, England

    @virginmedia let's hope you are as good as your word to reconnect by 10am No service last evening either Not good

  • Darren_Barton19
    Darren Barton (@Darren_Barton19) reported from Crosby, England

    @si1774 @DanRob86 @virginmedia No mate it's owned by Liberty Global which is why it goes up every year and the service gets worse. Mind you he takes a cut for using his name.

  • Darren_Barton19
    Darren Barton (@Darren_Barton19) reported from Scunthorpe, England

    @iamscuk @Wayne_James1 @PlayApex @virginmedia @bt_uk Hahaha you would think you used to help out in a phone shop @iamscuk

  • VMHolmes83
    Vicki Holmes (@VMHolmes83) reported from Scunthorpe, England

    @virginmedia shocking service from you, just been on the phone for over 50 mins trying to sort my shocking internet speed only to be cut off & no call back. Told nothing they can do and your checks show everything is fine. What am I paying £79 for when I’m not getting the service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • springviewer
    John Edgar (@springviewer) reported from Wigan, England

    @virginmedia not on all channels, I’ve turned the box off and very much doubt I’ll be turning it back on with such a poor service lately

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia I don’t have a landline or a Virgin phone, I don’t want to rack up a huge phonebill calling you to sort out an issue on your side. I’ve now performed a factory reset and still not working. So I’ve ran the broadband test from my Virgin Media page and it says the equipment is off.

  • gmanzie
    graham manzie (@gmanzie) reported from Dundee, Scotland

    @virginmedia cant get broadband connected been flashing green for an hour and a half even though when i check my services it sats there are no problems with the broadband seevice in my area

  • trickyvondickie
    Tricky (@trickyvondickie) reported from Kensington, England

    @virginmedia trying your text service now

  • keithward329
    keith nigel ward (@keithward329) reported from Bournemouth, England

    @virginmedia kept on phone for about an hour, no answer, TV faults for over a month in the Bournemouth area, answering the phone would help or get proper engineers to work for you, as being owned by a yank company, obviously don't give a toss, cancelling DD

  • kellydyke08
    Kelly Dyke (@kellydyke08) reported from Southend-on-Sea, England

    @virginmedia checked the website apparently no issues in my area, yet tv and WiFi keeps going off 👎🏻👎🏻

  • TheLumster
    Liam (@TheLumster) reported from Plympton, England

    @virginmedia - in the phone re-arranging my package! Service agreed, operative transferred me and there I sat for 1 hour! Rang back - waited 15 mins for another operative so I rang off. #PissPoor

  • nigelrandall55
    Nigel randall (@nigelrandall55) reported from Royal Tunbridge Wells, England

    @virginmedia Sorry no help at all , service in my area tells me broadband is good ! But hub is flashing green with green arrows as well I have tried everything from the help contact .

  • brucerisk
    bruce findlay (@brucerisk) reported from Edinburgh, Scotland

    @virginmedia Trying to raise a complaint is made extremely difficult when you're put on hold for 26 minutes and then get cut off as the phone also breaks down. Virgin really need to fix their @virginmedia services, before attempting space travel.

  • HBurnett28
    Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.