1. Home
  2. Companies
  3. Virgin Media
  4. Scunthorpe, England
Virgin Media

Virgin Media Outage Report in Scunthorpe, North Lincolnshire, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Scunthorpe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Scunthorpe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Scunthorpe, England

Latest outage, problems and issue reports in Scunthorpe and nearby locations:

  • Darren_Barton19
    Darren Barton (@Darren_Barton19) reported from Scunthorpe, England

    @iamscuk @Wayne_James1 @PlayApex @virginmedia @bt_uk Hahaha you would think you used to help out in a phone shop @iamscuk

  • Darren_Barton19
    Darren Barton (@Darren_Barton19) reported from Crosby, England

    @virginmedia I only have broadband. Can't get a signal on mobile. I am just fed up of the constant price rises £3.50 each year, we have been with you since it was NTL never had another internet provider, feel that loyal customers are taken for a ride.

  • GeoSandersonn
    George🪐 (@GeoSandersonn) reported from Bottesford, England

    virgin media must be down again because she hasn’t replied to my message in 63 hours.

  • JayneLouise_94
    Jayne Rutter (@JayneLouise_94) reported from Scunthorpe, England

    Great so my Virgin Media wifi is down and now I can’t get Vodafone 4G on my phone.

  • Darren_Barton19
    Darren Barton (@Darren_Barton19) reported from Crosby, England

    @si1774 @DanRob86 @virginmedia No mate it's owned by Liberty Global which is why it goes up every year and the service gets worse. Mind you he takes a cut for using his name.

  • andy_stones
    andy stones (@andy_stones) reported from Scunthorpe, England

    @virginmedia Don’t know but a lot of people aren’t very happy with the service, drops out more than it’s in service, maybe a UPD issue on virgins system

  • andy_stones
    andy stones (@andy_stones) reported from Scunthorpe, England

    @virginmedia internets been terrible tonight, cost me, lost £££ Scunthorpe DN17

  • Neil_mumby
    neil mumby (@Neil_mumby) reported from Scunthorpe, England

    @virginmedia @Virgin @richardbranson no phone coverage for most of the da, I understand you might get technical issues but this length of time, come on you can do better #switchitoffandonagain

  • stevelufc01
    steve mounsor-shaw 💙💛 (@stevelufc01) reported from Scunthorpe, England

    @virginmedia why is it so hard speaking to anyone there? been on phone waiting for an hour and nothing,just incessantly awful music wife has major issues with her email,its been locked,hacked we believe

  • nickcurry74
    Nick Curry. 19&6 🏆 (@nickcurry74) reported from Scunthorpe, England

    @virginmedia Is there a problem with the apps, iPlayer, amazon prime, more4 etc, none of them will work.

  • jimpalmer38
    Jim Palmer (@jimpalmer38) reported from Scunthorpe, England

    @virginmedia Very unhappy with you this morning. In the summer I agreed a 12 month contract for a fixed price. In November you increased the price by £4, I complained & got it down to the correct price. Now it's gone back up by £4 and the person I spoke to said he can't reduce it

  • VMHolmes83
    Vicki Holmes (@VMHolmes83) reported from Scunthorpe, England

    @virginmedia shocking service from you, just been on the phone for over 50 mins trying to sort my shocking internet speed only to be cut off & no call back. Told nothing they can do and your checks show everything is fine. What am I paying £79 for when I’m not getting the service

  • acheekylion
    CheekyLion :O (@acheekylion) reported from Scunthorpe, England

    @virginmedia It was mobile phone signal, it's been intermittent all morning. Currently I have 4g, but it's been fluctuating from no signal to 4g and back.

  • VeronicaDennant
    Veronica Dennant (@VeronicaDennant) reported from Scunthorpe, England

    @virginmedia let's hope you are as good as your word to reconnect by 10am No service last evening either Not good

  • Fatpepe1
    Leigh Herrick (@Fatpepe1) reported from Bottesford, England

    @virginmedia moved house, moved my subscription, engineer came yesterday and still no service. Rang customer services, on hold for 59 minutes and then cut off. Amazing service 👍🏼👎🏻👎🏻👎🏻

  • acheekylion
    CheekyLion :O (@acheekylion) reported from Scunthorpe, England

    @virginmedia I did this multiple times this morning, and tried my Sim in another phone. It looks like I'm starting to get constant 4g now *fingers crossed* but that was 8hours of intermittent service.

  • jimpalmer38
    Jim Palmer (@jimpalmer38) reported from Scunthorpe, England

    After all the years I've been with you I expect better service than this. You make mistakes and it costs me money. Pathetic @virginmedia

  • kenhercock
    Ken (@kenhercock) reported from Scunthorpe, England

    @djrwilliams @virginmedia Been on hold 17 minutes and counting trying to cancel.arseholes !

  • Joeisbald
    Joe Bradley (@Joeisbald) reported from Bottesford, England

    @virginmedia can someone answer the phone and not hang up please.

  • ElijahDraven
    Elijah Draven Knight (@ElijahDraven) reported from Scunthorpe, England

    @bt_uk @SkyUK @virginmedia can you offer a cheaper broadband than my current supplier I get 80mgb for £35 a month not on a deal for that either try hard to gain another customer will anyone try

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • webberhead
    Ricky Webber (@webberhead) reported

    @virginmedia So you want me to be available for more or less the whole working day after I spent all evening trying to get this fixed? Can you narrow that window so I can plan around my work accordingly? Also can you send me an email for whoever is in charge of customer services?!

  • GazRobinson1
    SSGR (@GazRobinson1) reported

    @virginmedia I keep getting cut off trying to order another WiFi pod… can anyone help! Cheers

  • Dorchesterblue
    John Jones (@Dorchesterblue) reported

    @virginmedia You obviously can’t help from here then

  • bechodpanad
    Miss Jones (@bechodpanad) reported

    @virginmedia ordered a replacement remote last month..nothing has arrived and it’s very frustrating! Help!

  • CrystalCattx
    Crystal♡ (@CrystalCattx) reported

    I think the highlight of my day has to be that I shouted ‘Capital give me the cash’ down the phone to a Virgin Media customer service guy 🙃 @CapitalOfficial

  • DonnaMumOfThree
    Donna Murphy (@DonnaMumOfThree) reported

    @virginmedia having issues with wifi dropping out upstairs. I've rebooted and done a reset on the hub but still the connection drops out or doesn't connect. I'm not impressed as all I get told is to reset which doesn't work

  • Grace78766
    Grace Richards (@Grace78766) reported

    @virginmedia it was paid in full but the issue is that it should never have had to been paid in. It was,due to pressure from debt collection agencies and credit score concerns. This should be refunded to me since as previously stated, I paid for internet for months on end which didn’t work.

  • aiyrah__
    Aiyrah (@aiyrah__) reported

    @virginmedia hi why is the wifi not working… it says it will be fixed tomorrow at 2:20pm which is not ideal as I have an online exam at 9am

  • Dorchesterblue
    John Jones (@Dorchesterblue) reported

    @virginmedia your customer service is pathetic, 30 minutes on chat waiting for a response….zilch, nada , nothing , zero.

  • m1k3ydan
    Haynsie (@m1k3ydan) reported

    @virginmedia my broadband is down once again in rg6, says it’s suppose to be up at 6pm, now it’s 8pm!! Now having to use my 3G more than normal, will you be reimbursing my 3G cost? #annoyed