Virgin Media outages and service status in Scunthorpe, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Scunthorpe, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Phone.
- TV (71%)
- Internet (14%)
- Phone (14%)
The latest reports from users having issues in Scunthorpe come from postal codes DN16 and DN17 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Scunthorpe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Scunthorpe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Scunthorpe, England
The most recent Virgin Media outage reports came from the following cities: Scunthorpe.
Community Discussion
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Virgin Media Issues Reports Near Scunthorpe, England
Latest outage, problems and issue reports in Scunthorpe and nearby locations:
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Darren Barton (@Darren_Barton19) reported from Crosby, England@si1774 @DanRob86 @virginmedia No mate it's owned by Liberty Global which is why it goes up every year and the service gets worse. Mind you he takes a cut for using his name.
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Darren Barton (@Darren_Barton19) reported from Scunthorpe, England@iamscuk @Wayne_James1 @PlayApex @virginmedia @bt_uk Hahaha you would think you used to help out in a phone shop @iamscuk
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andy stones (@andy_stones) reported from Scunthorpe, England@virginmedia Don’t know but a lot of people aren’t very happy with the service, drops out more than it’s in service, maybe a UPD issue on virgins system
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Paul wilson (@paulscunny) reported from Scunthorpe, England@virginmedia still having wifi problems, months later still being fobbed off, now a problem in my area but your own website says it ok. How much longer will it take to get sorted.
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George🪐 (@GeoSandersonn) reported from Bottesford, Englandvirgin media must be down again because she hasn’t replied to my message in 63 hours.
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Paul wilson (@paulscunny) reported from Scunthorpe, England@virginmedia I tweeted you back in January after months of phone calls and we are still no further on still have the same problem
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Jim Palmer (@jimpalmer38) reported from Scunthorpe, England@virginmedia Very unhappy with you this morning. In the summer I agreed a 12 month contract for a fixed price. In November you increased the price by £4, I complained & got it down to the correct price. Now it's gone back up by £4 and the person I spoke to said he can't reduce it
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Leigh Herrick (@Fatpepe1) reported from Bottesford, England@virginmedia moved house, moved my subscription, engineer came yesterday and still no service. Rang customer services, on hold for 59 minutes and then cut off. Amazing service 👍🏼👎🏻👎🏻👎🏻
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neil mumby (@Neil_mumby) reported from Scunthorpe, England@virginmedia @Virgin @richardbranson no phone coverage for most of the da, I understand you might get technical issues but this length of time, come on you can do better #switchitoffandonagain
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Darren Barton (@Darren_Barton19) reported from Crosby, England@virginmedia I only have broadband. Can't get a signal on mobile. I am just fed up of the constant price rises £3.50 each year, we have been with you since it was NTL never had another internet provider, feel that loyal customers are taken for a ride.
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Phillip Lloyd (@PhillipLL) reported from Scotter, England@MCNEATofficial smashing the @virginmedia advert. UKG never dies.
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CheekyLion :O (@acheekylion) reported from Scunthorpe, England@virginmedia It was mobile phone signal, it's been intermittent all morning. Currently I have 4g, but it's been fluctuating from no signal to 4g and back.
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Vicki Holmes (@VMHolmes83) reported from Scunthorpe, England@virginmedia shocking service from you, just been on the phone for over 50 mins trying to sort my shocking internet speed only to be cut off & no call back. Told nothing they can do and your checks show everything is fine. What am I paying £79 for when I’m not getting the service
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Jim Palmer (@jimpalmer38) reported from Scunthorpe, EnglandAfter all the years I've been with you I expect better service than this. You make mistakes and it costs me money. Pathetic @virginmedia
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Sam Walker (@SamWalker03) reported from Scunthorpe, England@virginmedia awful CS from yourselves. Mis information given regarding cancellation and your refusal to honour it. Hung up on several time as well!
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Joe Bradley (@Joeisbald) reported from Bottesford, England@virginmedia can someone answer the phone and not hang up please.
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CheekyLion :O (@acheekylion) reported from Scunthorpe, England@virginmedia I did this multiple times this morning, and tried my Sim in another phone. It looks like I'm starting to get constant 4g now *fingers crossed* but that was 8hours of intermittent service.
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David Green 💙 (@DavidGr42957774) reported from Scotter, England@mouthwaite @virginmedia Tamzin, have you asked the school if there is any support available with WiFi? I know my college used done funds to provide dongles with access. Worth asking. A teacher.
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Paul wilson (@paulscunny) reported from Scunthorpe, England@virginmedia So all the phone calls we made over this means nothing, surely it will be on record either way and someone should see theres a problem, sounds like we been pasted between another pillar and post.
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Paul Claridge (@PaulClaridge77) reported from Crosby, England@virginmedia in the past few months in the L23 area your service has been nothing short of shocking…. As someone working from home & needing WiFi to work I’ve recently decided to leave, unfortunately my replacement service can’t be installed in May though. What went wrong?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sodium (@sodiumlights) reportedSo, my @virginmedia hub died on Thursday. Finally worked out how to call them yesterday. Today a guy comes out to fix it but can't. Just got a message saying they'll be here on TUESDAY. Until then, no internet or TV. And no changes to the heating. Or the cat flap...
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JHenderson (@j_henderson__) reported@virginmedia since 9.15pm yesterday we’ve been without tv & internet, now they’ve just text saying 2pm tomorrow to be fixed. Nearly 2 days to fix an issue is disgraceful customer service. Again we’ll be looking to switch to Sky or BT. Virgin Media are useless.
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cari_lou (@swlondonraised) reported@virginmedia Yes it was working then just cut out again this is a joke
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Shaun (@RockerSBM) reported@virginmedia Hi guys I decided to go back with you guys after 2 yearsafter I was with you for 16 years before that but I've had problems after problems the rep guy sold me that the connection was 2gig down and up to! It's not even sent the contract to the wrong email.
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Ali@Makely (@MakelyStudio) reported10 years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at some of the world's most recognised brands. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. Now I build the same systems for funded startups.
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Ian Lewis (@IanLewis299) reported@virginmedia Are your call centre staff incentivised to handle complaints? I've just had someone raise a complaint and resolve it, despite me telling them explicitly I did not want a complaint resolved. Seems sketchy.
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Soli (@oisoli) reported@virginmedia we are getting no internet and the app says it’s our kits connection but that is all good and still won’t work after following your steps? Any help or updates?
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adrian adrian (@adrianatkins196) reported@BBCTomEdwards @virginmedia London at its best a transport network that dont want customers.
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Ian Lewis (@IanLewis299) reported@virginmedia Sorry, I've worded that badly. I meant I didn't even want to raise a complaint. I told them not to raise it, and they have done anyway, and resolved it. They also told me not to fill in the survey as my issue (not a complaint!) isn't yet resolved so it wouldn't look bad on them!
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John O’Brennan (@JohnOBrennan2) reported@wattzez @ConorGallaghe_r @IrishTimes That is completely untrue. I was on Virgin Media TV Tuesday talking about the issue. Just before that programme RTE’s Prime Time did a segment. It is being very widely discussed.