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Virgin Media

Virgin Media outages and service status in Scunthorpe, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Scunthorpe, including 1 direct report.
  • The most common problems reported in this area mention TV and Internet.
  • The most recent signal from this area was received May 21, 9:25 PM GMT+1.
  • 83% TV (83%)
  • 17% Internet (17%)

The latest reports from users having issues in Scunthorpe come from postal codes DN17 and DN16 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Scunthorpe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Scunthorpe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 22: Problems at Virgin Media

Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Scunthorpe, England

The most recent Virgin Media outage reports came from the following cities: Scunthorpe.

CityProblem TypeReport Time
Scunthorpe Internet 20 hours ago

Community Discussion

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Virgin Media Issues Reports Near Scunthorpe, England

Latest outage, problems and issue reports in Scunthorpe and nearby locations:

  • jimpalmer38
    Jim Palmer (@jimpalmer38) reported from Scunthorpe, England

    @virginmedia Very unhappy with you this morning. In the summer I agreed a 12 month contract for a fixed price. In November you increased the price by £4, I complained & got it down to the correct price. Now it's gone back up by £4 and the person I spoke to said he can't reduce it

  • jimpalmer38
    Jim Palmer (@jimpalmer38) reported from Scunthorpe, England

    After all the years I've been with you I expect better service than this. You make mistakes and it costs me money. Pathetic @virginmedia

  • Darren_Barton19
    Darren Barton (@Darren_Barton19) reported from Scunthorpe, England

    @iamscuk @Wayne_James1 @PlayApex @virginmedia @bt_uk Hahaha you would think you used to help out in a phone shop @iamscuk

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Scunthorpe, England

    @virginmedia awful CS from yourselves. Mis information given regarding cancellation and your refusal to honour it. Hung up on several time as well!

  • PhillipLL
    Phillip Lloyd (@PhillipLL) reported from Scotter, England

    @MCNEATofficial smashing the @virginmedia advert. UKG never dies.

  • Drmalrob062
    Malcolm Roberts (@Drmalrob062) reported from Scunthorpe, England

    @Banksie23Robert Yep, that's was the only response I got, through Twitter! The rest of virgin media comms are down, or waiting queue for 45min plus only to be told "we are aware and our engineers are working on it".

  • VeronicaDennant
    Veronica Dennant (@VeronicaDennant) reported from Scunthorpe, England

    @virginmedia let's hope you are as good as your word to reconnect by 10am No service last evening either Not good

  • PaulClaridge77
    Paul Claridge (@PaulClaridge77) reported from Crosby, England

    @virginmedia in the past few months in the L23 area your service has been nothing short of shocking…. As someone working from home & needing WiFi to work I’ve recently decided to leave, unfortunately my replacement service can’t be installed in May though. What went wrong?

  • Fatpepe1
    Leigh Herrick (@Fatpepe1) reported from Bottesford, England

    @virginmedia moved house, moved my subscription, engineer came yesterday and still no service. Rang customer services, on hold for 59 minutes and then cut off. Amazing service 👍🏼👎🏻👎🏻👎🏻

  • LittleFobo
    Emma Steeper (@LittleFobo) reported from Scunthorpe, England

    @virginmedia why will any login not accept my email address you email my bill too, or accept my account number from the bill u send to the email address it won’t accept!! Absolutely shocking!!!!!

  • andy_stones
    andy stones (@andy_stones) reported from Scunthorpe, England

    @virginmedia Don’t know but a lot of people aren’t very happy with the service, drops out more than it’s in service, maybe a UPD issue on virgins system

  • paulscunny
    Paul wilson (@paulscunny) reported from Scunthorpe, England

    @virginmedia I tweeted you back in January after months of phone calls and we are still no further on still have the same problem

  • stevelufc01
    steve mounsor-shaw 💙💛 (@stevelufc01) reported from Scunthorpe, England

    @virginmedia why is it so hard speaking to anyone there? been on phone waiting for an hour and nothing,just incessantly awful music wife has major issues with her email,its been locked,hacked we believe

  • andy_stones
    andy stones (@andy_stones) reported from Scunthorpe, England

    @virginmedia internets been terrible tonight, cost me, lost £££ Scunthorpe DN17

  • JayneLouise_94
    Jayne Rutter (@JayneLouise_94) reported from Scunthorpe, England

    Great so my Virgin Media wifi is down and now I can’t get Vodafone 4G on my phone.

  • Neil_mumby
    neil mumby (@Neil_mumby) reported from Scunthorpe, England

    @virginmedia @Virgin @richardbranson no phone coverage for most of the da, I understand you might get technical issues but this length of time, come on you can do better #switchitoffandonagain

  • nickcurry74
    Nick Curry. 19&6 🏆 (@nickcurry74) reported from Scunthorpe, England

    @virginmedia Is there a problem with the apps, iPlayer, amazon prime, more4 etc, none of them will work.

  • Darren_Barton19
    Darren Barton (@Darren_Barton19) reported from Crosby, England

    @si1774 @DanRob86 @virginmedia No mate it's owned by Liberty Global which is why it goes up every year and the service gets worse. Mind you he takes a cut for using his name.

  • acheekylion
    CheekyLion :O (@acheekylion) reported from Scunthorpe, England

    @virginmedia It was mobile phone signal, it's been intermittent all morning. Currently I have 4g, but it's been fluctuating from no signal to 4g and back.

  • jimpalmer38
    Jim Palmer (@jimpalmer38) reported from Crosby, England

    @virginmedia is there an outage in the Scunthorpe area? My set top boxes are flashing and I can't access my email or the internet

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Novemberpoppy82
    Poppyfields18 (@Novemberpoppy82) reported

    @virginmedia why on earth is my internet so slow. Only been with you 2 months and it is terrible for the past 3 days. My son is trying to revise for his GCSEs for 2 exams tomorrow and this is not good. Nothing will load. Get this sorted asap

  • PaulUtd16
    Paul (@PaulUtd16) reported

    @TonyDabell @mark_wootten @virginmedia 100% virgin are absolutely atrocious! Customer service skills of Darth Vader!

  • j0nfuzz
    @j0nfuzz.me (@j0nfuzz) reported

    @JMRGBY_ @virginmedia Don’t forget to have that reflected in your service charge

  • Chriss_m
    Chríss (@Chriss_m) reported

    @emma_blingo @Benleo @virginmedia Very, very common. I don’t know a single person who gets the speed (consistently) that they’re actually paying for. This, I think, is a huge scandal that’s never really looked at.

  • xTHEDROIDx
    Richard (@xTHEDROIDx) reported

    @virginmedia I'm trying to link my parents virgin media o2 account with a virgin media account, but when I do this, it's asking us to sign in with an email address we do not have access to. I've tried calling your customer services and they can't understand me.

  • brexit_blue
    Gordon (@brexit_blue) reported

    @Benleo @virginmedia Try dealing with @SkyUK Ben. Indian Call Centre! No words! After 30+ years as a Sky customer our Sky contract was terminated in December all because we moved home and needed a Sky Stream box instead of Q but cost increase was staggering so terminated. Never heard from Sky again.

  • PuzzlerSharpe
    Tom Sharpe 🇬🇧🇺🇦🇮🇱🤷🏼‍♂️🖕🤬 (@PuzzlerSharpe) reported

    @LouiseMensch @virginmedia @Benleo They’ve worked brilliantly for me for 20 years. Enormous companies have very different user experiences at the margins. I’m sorry to hear about Ben’s and hope that they care enough about service delivery to fix it before it damages their brand.

  • Mccartney2Phil
    Phil NSNO (@Mccartney2Phil) reported

    @virginmedia there has been issues with the set top/TV since May 18th and it's still not fixed...why ?

  • Sidwinder75
    Simon Dwinder (@Sidwinder75) reported

    @Benleo @virginmedia Seriously, just cancel that crap.

  • RobLawler840229
    Rob Lawler (@RobLawler840229) reported

    @virginmedia had no service since the 13th May and just been told that the problem won’t be fixed until the 26th May after being pushed back from the 20th do I qualify for the auto compensation ??