Virgin Media Outage Report in Scunthorpe, North Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Scunthorpe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Scunthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Scunthorpe, North Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Scunthorpe.
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
TV | |
| Scunthorpe |
TV | |
| Scunthorpe |
Internet | |
| Scunthorpe |
Phone | |
| Scunthorpe |
Internet | |
| Scunthorpe |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Scunthorpe, England
Latest outage, problems and issue reports in Scunthorpe and nearby locations:
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steve mounsor-shaw 💙💛
(@stevelufc01) reported
from
Scunthorpe, England
@virginmedia why is it so hard speaking to anyone there? been on phone waiting for an hour and nothing,just incessantly awful music wife has major issues with her email,its been locked,hacked we believe
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Vicki Holmes
(@VMHolmes83) reported
from
Scunthorpe, England
@virginmedia shocking service from you, just been on the phone for over 50 mins trying to sort my shocking internet speed only to be cut off & no call back. Told nothing they can do and your checks show everything is fine. What am I paying £79 for when I’m not getting the service
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CheekyLion :O
(@acheekylion) reported
from
Scunthorpe, England
@virginmedia It was mobile phone signal, it's been intermittent all morning. Currently I have 4g, but it's been fluctuating from no signal to 4g and back.
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CheekyLion :O
(@acheekylion) reported
from
Scunthorpe, England
@virginmedia I did this multiple times this morning, and tried my Sim in another phone. It looks like I'm starting to get constant 4g now *fingers crossed* but that was 8hours of intermittent service.
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Jim Palmer
(@jimpalmer38) reported
from
Scunthorpe, England
@virginmedia Very unhappy with you this morning. In the summer I agreed a 12 month contract for a fixed price. In November you increased the price by £4, I complained & got it down to the correct price. Now it's gone back up by £4 and the person I spoke to said he can't reduce it
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andy stones
(@andy_stones) reported
from
Scunthorpe, England
@virginmedia internets been terrible tonight, cost me, lost £££ Scunthorpe DN17
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Darren Barton
(@Darren_Barton19) reported
from
Crosby, England
@si1774 @DanRob86 @virginmedia No mate it's owned by Liberty Global which is why it goes up every year and the service gets worse. Mind you he takes a cut for using his name.
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Elijah Draven Knight
(@ElijahDraven) reported
from
Scunthorpe, England
@bt_uk @SkyUK @virginmedia can you offer a cheaper broadband than my current supplier I get 80mgb for £35 a month not on a deal for that either try hard to gain another customer will anyone try
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neil mumby
(@Neil_mumby) reported
from
Scunthorpe, England
@virginmedia @Virgin @richardbranson no phone coverage for most of the da, I understand you might get technical issues but this length of time, come on you can do better #switchitoffandonagain
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andy stones
(@andy_stones) reported
from
Scunthorpe, England
@virginmedia Don’t know but a lot of people aren’t very happy with the service, drops out more than it’s in service, maybe a UPD issue on virgins system
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Veronica Dennant
(@VeronicaDennant) reported
from
Scunthorpe, England
@virginmedia let's hope you are as good as your word to reconnect by 10am No service last evening either Not good
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Joe Bradley
(@Joeisbald) reported
from
Bottesford, England
@virginmedia can someone answer the phone and not hang up please.
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George🪐
(@GeoSandersonn) reported
from
Bottesford, England
virgin media must be down again because she hasn’t replied to my message in 63 hours.
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Jim Palmer
(@jimpalmer38) reported
from
Scunthorpe, England
After all the years I've been with you I expect better service than this. You make mistakes and it costs me money. Pathetic @virginmedia
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Darren Barton
(@Darren_Barton19) reported
from
Crosby, England
@virginmedia I only have broadband. Can't get a signal on mobile. I am just fed up of the constant price rises £3.50 each year, we have been with you since it was NTL never had another internet provider, feel that loyal customers are taken for a ride.
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Darren Barton
(@Darren_Barton19) reported
from
Scunthorpe, England
@iamscuk @Wayne_James1 @PlayApex @virginmedia @bt_uk Hahaha you would think you used to help out in a phone shop @iamscuk
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Nick Curry. 19&6 🏆
(@nickcurry74) reported
from
Scunthorpe, England
@virginmedia Is there a problem with the apps, iPlayer, amazon prime, more4 etc, none of them will work.
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Ken
(@kenhercock) reported
from
Scunthorpe, England
@djrwilliams @virginmedia Been on hold 17 minutes and counting trying to cancel.arseholes !
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Leigh Herrick
(@Fatpepe1) reported
from
Bottesford, England
@virginmedia moved house, moved my subscription, engineer came yesterday and still no service. Rang customer services, on hold for 59 minutes and then cut off. Amazing service 👍🏼👎🏻👎🏻👎🏻
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Jayne Rutter
(@JayneLouise_94) reported
from
Scunthorpe, England
Great so my Virgin Media wifi is down and now I can’t get Vodafone 4G on my phone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Howard AYO
(@Howardaayo) reported
@virginmedia That's where I have been trying to get support, but imagine they keep you waiting for a whole day and weeks without responses. Some of these experiences could amount to a breach of contract.
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Rhianon McAulay♀
(@Ryceryce) reported
@virginmedia internet went down around 13:45. Spoke to Customer Service was told engineer would be with me in 4hours. 4 hours later no engineer. Called back, rudest agent ever, enjoying his crisps down the phone, then tells me it’s not my hub but my area.
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SquidersGaming
(@SquidersGaming) reported
Virgin media was fine all day then just takes a huge **** for no reason 🤌
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gryofrey
(@gryofrey) reported
@virginmedia your customer service is atrocious, I called to cancel service after waiting to be out of contract to avoid early cancel fees only to get hit with higher charge and extra £25 for final month AFTER cancelling
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Richard Anderson 💙
(@MrRichAnderson) reported
@virginmedia To be honest it's my belief that some of my equipment is out of date and could do with being replaced. Sadly it seems that isn't an option and my patience has run out with it. I will call customer services again and look to take my business elsewhere.
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Joel Slade
(@jsladee17) reported
@virginmedia i can connect to stuff but in my voice call my voice is robot like and when i try to play games with friends i get removed from the game due to connection issues
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Joanne Ellis
(@breeze1jo) reported
@virginmedia They haven’t they keep saying they have sorted the problem but they haven’t. I have made numerous phone calls since Saturday, 4 today and it’s still not sorted. Would really like to talk to someone who can really help.
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UKPREPPINGSHOP
(@uk_prepping) reported
@DalePCooper @virginmedia They sold out to usa hedge funds couple years ago hence the scaling back of Service but costs going up...disgrace
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Ellis Stokes-hone
(@Ellis_sthone) reported
@virginmedia Already done this, says you hope to fix it by 23:05... says you have found a fault.. hope this gets foxed asap
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Mike Allen
(@Mic_Allen) reported
@virginmedia trying to get disconnected from VM under the price change rules is a horrendous process, but it will be so worth it never having to deal with the terrible customer service ever again