Virgin Media Outage Report in Scunthorpe, North Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Scunthorpe come from postal codes DN16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Scunthorpe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Scunthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Scunthorpe, North Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Scunthorpe.
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
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| Scunthorpe |
TV | |
| Scunthorpe |
TV | |
| Scunthorpe |
Internet | |
| Scunthorpe |
TV | |
| Scunthorpe |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Scunthorpe, England
Latest outage, problems and issue reports in Scunthorpe and nearby locations:
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Veronica Dennant
(@VeronicaDennant) reported
from
Scunthorpe, England
@virginmedia let's hope you are as good as your word to reconnect by 10am No service last evening either Not good
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Nick Curry. 19&6 🏆
(@nickcurry74) reported
from
Scunthorpe, England
@virginmedia Is there a problem with the apps, iPlayer, amazon prime, more4 etc, none of them will work.
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Vicki Holmes
(@VMHolmes83) reported
from
Scunthorpe, England
@virginmedia shocking service from you, just been on the phone for over 50 mins trying to sort my shocking internet speed only to be cut off & no call back. Told nothing they can do and your checks show everything is fine. What am I paying £79 for when I’m not getting the service
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CheekyLion :O
(@acheekylion) reported
from
Scunthorpe, England
@virginmedia It was mobile phone signal, it's been intermittent all morning. Currently I have 4g, but it's been fluctuating from no signal to 4g and back.
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Paul wilson
(@paulscunny) reported
from
Scunthorpe, England
@virginmedia still having wifi problems, months later still being fobbed off, now a problem in my area but your own website says it ok. How much longer will it take to get sorted.
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David Green 💙
(@DavidGr42957774) reported
from
Scotter, England
@mouthwaite @virginmedia Tamzin, have you asked the school if there is any support available with WiFi? I know my college used done funds to provide dongles with access. Worth asking. A teacher.
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andy stones
(@andy_stones) reported
from
Scunthorpe, England
@virginmedia internets been terrible tonight, cost me, lost £££ Scunthorpe DN17
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George🪐
(@GeoSandersonn) reported
from
Bottesford, England
virgin media must be down again because she hasn’t replied to my message in 63 hours.
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CheekyLion :O
(@acheekylion) reported
from
Scunthorpe, England
@virginmedia I did this multiple times this morning, and tried my Sim in another phone. It looks like I'm starting to get constant 4g now *fingers crossed* but that was 8hours of intermittent service.
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Darren Barton
(@Darren_Barton19) reported
from
Crosby, England
@si1774 @DanRob86 @virginmedia No mate it's owned by Liberty Global which is why it goes up every year and the service gets worse. Mind you he takes a cut for using his name.
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Ken
(@kenhercock) reported
from
Scunthorpe, England
@djrwilliams @virginmedia Been on hold 17 minutes and counting trying to cancel.arseholes !
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Darren Barton
(@Darren_Barton19) reported
from
Crosby, England
@virginmedia I only have broadband. Can't get a signal on mobile. I am just fed up of the constant price rises £3.50 each year, we have been with you since it was NTL never had another internet provider, feel that loyal customers are taken for a ride.
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steve mounsor-shaw 💙💛
(@stevelufc01) reported
from
Scunthorpe, England
@virginmedia why is it so hard speaking to anyone there? been on phone waiting for an hour and nothing,just incessantly awful music wife has major issues with her email,its been locked,hacked we believe
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Jim Palmer
(@jimpalmer38) reported
from
Scunthorpe, England
@virginmedia Very unhappy with you this morning. In the summer I agreed a 12 month contract for a fixed price. In November you increased the price by £4, I complained & got it down to the correct price. Now it's gone back up by £4 and the person I spoke to said he can't reduce it
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Elijah Draven Knight
(@ElijahDraven) reported
from
Scunthorpe, England
@bt_uk @SkyUK @virginmedia can you offer a cheaper broadband than my current supplier I get 80mgb for £35 a month not on a deal for that either try hard to gain another customer will anyone try
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andy stones
(@andy_stones) reported
from
Scunthorpe, England
@virginmedia Don’t know but a lot of people aren’t very happy with the service, drops out more than it’s in service, maybe a UPD issue on virgins system
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Jim Palmer
(@jimpalmer38) reported
from
Scunthorpe, England
After all the years I've been with you I expect better service than this. You make mistakes and it costs me money. Pathetic @virginmedia
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Leigh Herrick
(@Fatpepe1) reported
from
Bottesford, England
@virginmedia moved house, moved my subscription, engineer came yesterday and still no service. Rang customer services, on hold for 59 minutes and then cut off. Amazing service 👍🏼👎🏻👎🏻👎🏻
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neil mumby
(@Neil_mumby) reported
from
Scunthorpe, England
@virginmedia @Virgin @richardbranson no phone coverage for most of the da, I understand you might get technical issues but this length of time, come on you can do better #switchitoffandonagain
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Jayne Rutter
(@JayneLouise_94) reported
from
Scunthorpe, England
Great so my Virgin Media wifi is down and now I can’t get Vodafone 4G on my phone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia It is a media issue, I sent off the documents over a month ago confirming new account holder , no reply or confirmation this has been actioned at all. Weeks on end trying to sort one issue that should be easy is unacceptable
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JC
(@last_centurion) reported
from
Borough of Torbay, England
@tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations
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dean torris
(@deantorris) reported
from
Romford, England
@pete_spirotech @virginmedia Good idea Pete 😂. Never thought of that 👌
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Kirsty Rennie
(@KirstyKirstyy) reported
from
Dundee, Scotland
@virginmedia absolute joke. Been stuck on hold for 30 minutes with the same crap songs playing on loop. What is going on, surely a company as big as yours has enough staff to provide support to your customers.
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hollibob
(@hollibob) reported
from
Doncaster, England
@virginmedia well virgin I gave just phoned customer service because I want to leave only to be told I can’t do it over the phone as there too busy but can do it by letter WOW very 21st century
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Amy Hughes
(@Amymariehughes1) reported
from
Walkden, England
I hate @TalkTalk so much. I wish @virginmedia didn't cost so much.. at least they don't put the phone down on people when their customers want to speak to the manager!!! FUMING!!!!
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Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia (2) so tried to confirm. Chat service just kept repeating same thing 5 times - despite my explanation that none of options applied. Then tried Tel call & after rigmarole of security got cut off. No engineer, day wasted and parcel only just available to collect now.
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!
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PriPri
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.
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Nick Warhurst
(@NickNwarhurst) reported
from
Sheffield, England
@virginmedia the company that’s only looks after new customers, not long serving ones. Me: paying £34 for vivid100. New customers £29 or £34 for vivid200. VM customer services, well you can have vivid200 for only £54. 😳🤬