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Virgin Media

Virgin Media Outage Report in Scunthorpe, North Lincolnshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Scunthorpe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Scunthorpe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Scunthorpe, England

Latest outage, problems and issue reports in Scunthorpe and nearby locations:

  • VeronicaDennant
    Veronica Dennant (@VeronicaDennant) reported from Scunthorpe, England

    @virginmedia let's hope you are as good as your word to reconnect by 10am No service last evening either Not good

  • JayneLouise_94
    Jayne Rutter (@JayneLouise_94) reported from Scunthorpe, England

    Great so my Virgin Media wifi is down and now I can’t get Vodafone 4G on my phone.

  • acheekylion
    CheekyLion :O (@acheekylion) reported from Scunthorpe, England

    @virginmedia I did this multiple times this morning, and tried my Sim in another phone. It looks like I'm starting to get constant 4g now *fingers crossed* but that was 8hours of intermittent service.

  • andy_stones
    andy stones (@andy_stones) reported from Scunthorpe, England

    @virginmedia Don’t know but a lot of people aren’t very happy with the service, drops out more than it’s in service, maybe a UPD issue on virgins system

  • Neil_mumby
    neil mumby (@Neil_mumby) reported from Scunthorpe, England

    @virginmedia @Virgin @richardbranson no phone coverage for most of the da, I understand you might get technical issues but this length of time, come on you can do better #switchitoffandonagain

  • jimpalmer38
    Jim Palmer (@jimpalmer38) reported from Scunthorpe, England

    @virginmedia Very unhappy with you this morning. In the summer I agreed a 12 month contract for a fixed price. In November you increased the price by £4, I complained & got it down to the correct price. Now it's gone back up by £4 and the person I spoke to said he can't reduce it

  • kenhercock
    Ken (@kenhercock) reported from Scunthorpe, England

    @djrwilliams @virginmedia Been on hold 17 minutes and counting trying to cancel.arseholes !

  • DavidGr42957774
    David Green 💙 (@DavidGr42957774) reported from Scotter, England

    @mouthwaite @virginmedia Tamzin, have you asked the school if there is any support available with WiFi? I know my college used done funds to provide dongles with access. Worth asking. A teacher.

  • jimpalmer38
    Jim Palmer (@jimpalmer38) reported from Scunthorpe, England

    After all the years I've been with you I expect better service than this. You make mistakes and it costs me money. Pathetic @virginmedia

  • stevelufc01
    steve mounsor-shaw 💙💛 (@stevelufc01) reported from Scunthorpe, England

    @virginmedia why is it so hard speaking to anyone there? been on phone waiting for an hour and nothing,just incessantly awful music wife has major issues with her email,its been locked,hacked we believe

  • andy_stones
    andy stones (@andy_stones) reported from Scunthorpe, England

    @virginmedia internets been terrible tonight, cost me, lost £££ Scunthorpe DN17

  • ElijahDraven
    Elijah Draven Knight (@ElijahDraven) reported from Scunthorpe, England

    @bt_uk @SkyUK @virginmedia can you offer a cheaper broadband than my current supplier I get 80mgb for £35 a month not on a deal for that either try hard to gain another customer will anyone try

  • nickcurry74
    Nick Curry. 19&6 🏆 (@nickcurry74) reported from Scunthorpe, England

    @virginmedia Is there a problem with the apps, iPlayer, amazon prime, more4 etc, none of them will work.

  • GeoSandersonn
    George🪐 (@GeoSandersonn) reported from Bottesford, England

    virgin media must be down again because she hasn’t replied to my message in 63 hours.

  • acheekylion
    CheekyLion :O (@acheekylion) reported from Scunthorpe, England

    @virginmedia It was mobile phone signal, it's been intermittent all morning. Currently I have 4g, but it's been fluctuating from no signal to 4g and back.

  • Fatpepe1
    Leigh Herrick (@Fatpepe1) reported from Bottesford, England

    @virginmedia moved house, moved my subscription, engineer came yesterday and still no service. Rang customer services, on hold for 59 minutes and then cut off. Amazing service 👍🏼👎🏻👎🏻👎🏻

  • Darren_Barton19
    Darren Barton (@Darren_Barton19) reported from Scunthorpe, England

    @iamscuk @Wayne_James1 @PlayApex @virginmedia @bt_uk Hahaha you would think you used to help out in a phone shop @iamscuk

  • Darren_Barton19
    Darren Barton (@Darren_Barton19) reported from Crosby, England

    @si1774 @DanRob86 @virginmedia No mate it's owned by Liberty Global which is why it goes up every year and the service gets worse. Mind you he takes a cut for using his name.

  • Darren_Barton19
    Darren Barton (@Darren_Barton19) reported from Crosby, England

    @virginmedia I only have broadband. Can't get a signal on mobile. I am just fed up of the constant price rises £3.50 each year, we have been with you since it was NTL never had another internet provider, feel that loyal customers are taken for a ride.

  • VMHolmes83
    Vicki Holmes (@VMHolmes83) reported from Scunthorpe, England

    @virginmedia shocking service from you, just been on the phone for over 50 mins trying to sort my shocking internet speed only to be cut off & no call back. Told nothing they can do and your checks show everything is fine. What am I paying £79 for when I’m not getting the service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • molly_lyon
    Molly Lyon (@molly_lyon) reported

    @virginmedia why will the live chat never connect me to a sales assistant? Tried multiple times in the last few weeks on different devices, always sends me back to the triage bot over and over and never sends me to an actual customer service person?

  • JollyMiser
    Andy (@JollyMiser) reported

    @virginmedia No. It didn’t. It was crap

  • RunninOnEmptee
    Runnin On Empty (@RunninOnEmptee) reported

    Unless your entire family are able & willing to park their arses on top of a @Virginmedia hub, literally, then don't bother, my Wifi signal is as strong as a Cuppa tea without a tea bag? So daily unstable. Another day lost?🤓

  • Stuart__Baron
    Stuart Baron (@Stuart__Baron) reported

    @virginmedia There clearly was as lots of people had this issue on Twitter but nothing on your site. It seemed to magically come back by about 11am though without any technical intervention by me.

  • sellors1
    Jim Sellors (@sellors1) reported

    @virginmedia Problem resolved by lunchtime today, thanks

  • lxgan18
    😬 (@lxgan18) reported

    kill yourself no matter what your Internet is terrible even when upgrading it just gets worse @virginmedia

  • mikey_qpr
    Mikey (@mikey_qpr) reported

    @tbyrne67 @virginmedia I’m in w3 area also and internet and tv were down no tv seems fine but the internet is down and also the phone line.

  • Searan15
    Saeran the Wanderer 💙 (@Searan15) reported

    @virginmedia You can't use that link, as it says you have to sign in. When you sign in, it takes you to the test I ran. Just ran it again. Same error. My BB is back up, but thought you guys should know of this error at your end.

  • Haddy51
    Sarah Haddock (@Haddy51) reported

    @virginmedia That is the plan when they get home. Still rubbish service though.

  • Haddy51
    Sarah Haddock (@Haddy51) reported

    No tv or internet service since 12:30 @virginmedia are useless. They best sort the phone line issue soon cause that's clearly causing problems. Not the only one in this area having problems. 😡