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Virgin Media

Virgin Media Outage Report in Scunthorpe, North Lincolnshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Scunthorpe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Scunthorpe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Scunthorpe, England

Latest outage, problems and issue reports in Scunthorpe and nearby locations:

  • andy_stones
    andy stones (@andy_stones) reported from Scunthorpe, England

    @virginmedia Don’t know but a lot of people aren’t very happy with the service, drops out more than it’s in service, maybe a UPD issue on virgins system

  • jimpalmer38
    Jim Palmer (@jimpalmer38) reported from Crosby, England

    @virginmedia is there an outage in the Scunthorpe area? My set top boxes are flashing and I can't access my email or the internet

  • paulscunny
    Paul wilson (@paulscunny) reported from Scunthorpe, England

    @virginmedia still having wifi problems, months later still being fobbed off, now a problem in my area but your own website says it ok. How much longer will it take to get sorted.

  • Darren_Barton19
    Darren Barton (@Darren_Barton19) reported from Crosby, England

    @si1774 @DanRob86 @virginmedia No mate it's owned by Liberty Global which is why it goes up every year and the service gets worse. Mind you he takes a cut for using his name.

  • SamWalker03
    Sam Walker (@SamWalker03) reported from Scunthorpe, England

    @virginmedia awful CS from yourselves. Mis information given regarding cancellation and your refusal to honour it. Hung up on several time as well!

  • nickcurry74
    Nick Curry. 19&6 🏆 (@nickcurry74) reported from Scunthorpe, England

    @virginmedia Is there a problem with the apps, iPlayer, amazon prime, more4 etc, none of them will work.

  • PhillipLL
    Phillip Lloyd (@PhillipLL) reported from Scotter, England

    @MCNEATofficial smashing the @virginmedia advert. UKG never dies.

  • LittleFobo
    Emma Steeper (@LittleFobo) reported from Scunthorpe, England

    @virginmedia why will any login not accept my email address you email my bill too, or accept my account number from the bill u send to the email address it won’t accept!! Absolutely shocking!!!!!

  • Darren_Barton19
    Darren Barton (@Darren_Barton19) reported from Crosby, England

    @virginmedia I only have broadband. Can't get a signal on mobile. I am just fed up of the constant price rises £3.50 each year, we have been with you since it was NTL never had another internet provider, feel that loyal customers are taken for a ride.

  • paulscunny
    Paul wilson (@paulscunny) reported from Scunthorpe, England

    @virginmedia So all the phone calls we made over this means nothing, surely it will be on record either way and someone should see theres a problem, sounds like we been pasted between another pillar and post.

  • Fatpepe1
    Leigh Herrick (@Fatpepe1) reported from Bottesford, England

    @virginmedia moved house, moved my subscription, engineer came yesterday and still no service. Rang customer services, on hold for 59 minutes and then cut off. Amazing service 👍🏼👎🏻👎🏻👎🏻

  • Drmalrob062
    Malcolm Roberts (@Drmalrob062) reported from Scunthorpe, England

    @Banksie23Robert Yep, that's was the only response I got, through Twitter! The rest of virgin media comms are down, or waiting queue for 45min plus only to be told "we are aware and our engineers are working on it".

  • GeoSandersonn
    George🪐 (@GeoSandersonn) reported from Bottesford, England

    virgin media must be down again because she hasn’t replied to my message in 63 hours.

  • paulscunny
    Paul wilson (@paulscunny) reported from Scunthorpe, England

    @virginmedia I tweeted you back in January after months of phone calls and we are still no further on still have the same problem

  • stevelufc01
    steve mounsor-shaw 💙💛 (@stevelufc01) reported from Scunthorpe, England

    @virginmedia why is it so hard speaking to anyone there? been on phone waiting for an hour and nothing,just incessantly awful music wife has major issues with her email,its been locked,hacked we believe

  • PaulClaridge77
    Paul Claridge (@PaulClaridge77) reported from Crosby, England

    @virginmedia in the past few months in the L23 area your service has been nothing short of shocking…. As someone working from home & needing WiFi to work I’ve recently decided to leave, unfortunately my replacement service can’t be installed in May though. What went wrong?

  • andy_stones
    andy stones (@andy_stones) reported from Scunthorpe, England

    @virginmedia internets been terrible tonight, cost me, lost £££ Scunthorpe DN17

  • paulscunny
    Paul wilson (@paulscunny) reported from Scunthorpe, England

    @chaserileyuk @virginmedia 7 weeks you lucky we're had wifi problems for over a year and still not sorted out

  • DavidGr42957774
    David Green 💙 (@DavidGr42957774) reported from Scotter, England

    @mouthwaite @virginmedia Tamzin, have you asked the school if there is any support available with WiFi? I know my college used done funds to provide dongles with access. Worth asking. A teacher.

  • JayneLouise_94
    Jayne Rutter (@JayneLouise_94) reported from Scunthorpe, England

    Great so my Virgin Media wifi is down and now I can’t get Vodafone 4G on my phone.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • warboys53
    ohhappydays53 (@warboys53) reported

    @virginmedia @YODELhell @Kirk_Jonathon Can’t you cancel your contract? I know it doesn’t solve your problem but it looks like Virgin are happy to wash their hands of it. Like most companies they only do something when it starts costing them money.

  • XdXfX3
    XdXfX (@XdXfX3) reported

    @virginmedia Apparently there is no issue. We have rebooted, reset and followed all the online guides but we still have no WiFi. Apparently an engineer at the exchange resolved the issue yesterday but several reboots and 12 hours later still no WiFi

  • Martin_Thomas
    Martin Thomas (@Martin_Thomas) reported

    @virginmedia - something changed in the web safe settings in the last few days. All media content on @twitter were showing as conten not available. The only fix was to turn off the “Child Safe” in the web safe settings. Please investigate as this is not an ideal approach.

  • kayldavenport
    kaley 🏁 (@kayldavenport) reported

    @virginmedia so why is it now saying ‘no issues in area’ when we STILL don’t have internet??

  • HeardCustomer
    Never Heard of Customer service (@HeardCustomer) reported

    @virginmedia Under what section should I lo bad customer service and call back never returned?

  • Potatoes274
    Andrew N (@Potatoes274) reported

    @virginmedia Have had nothing but trouble with your internet all morning - what's going on? Reading, Berkshire area.

  • LaurenLozDavies
    Lauren 🦩 (@LaurenLozDavies) reported

    Hey @virginmedia every video on my twitter feed isn't working stating "content unavailable" I was able to fix this on my phone by disconnecting from the WIFI but the problem persists on my laptop which I can't disconnect from the WiFi. How can you fix this?

  • kategiffard
    Kate Hall (@kategiffard) reported

    @virginmedia Exchanging messages is not having a verbal conversation. I need assurances this will be resolved to my satisfaction today. Disappointing customer service so far.

  • XdXfX3
    XdXfX (@XdXfX3) reported

    @virginmedia customer service is so bad. No WiFi since Thursday and still no closer to being fixed. The call centre staff are useless and have no idea what they are doing just hurry you off the line. #shouldofstayedwithsky

  • kategiffard
    Kate Hall (@kategiffard) reported

    @virginmedia I’ve dialled this number twice and you are unable to speak to a human being on it. It refers to online constantly. Poor.