1. Home
  2. Companies
  3. Virgin Media
  4. Scunthorpe, England
Virgin Media

Virgin Media Outage Report in Scunthorpe, North Lincolnshire, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Scunthorpe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Scunthorpe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Scunthorpe, England

Latest outage, problems and issue reports in Scunthorpe and nearby locations:

  • DavidGr42957774
    David Green 💙 (@DavidGr42957774) reported from Scotter, England

    @mouthwaite @virginmedia Tamzin, have you asked the school if there is any support available with WiFi? I know my college used done funds to provide dongles with access. Worth asking. A teacher.

  • LittleFobo
    Emma Steeper (@LittleFobo) reported from Scunthorpe, England

    @virginmedia why will any login not accept my email address you email my bill too, or accept my account number from the bill u send to the email address it won’t accept!! Absolutely shocking!!!!!

  • PhillipLL
    Phillip Lloyd (@PhillipLL) reported from Scotter, England

    @MCNEATofficial smashing the @virginmedia advert. UKG never dies.

  • Drmalrob062
    Malcolm Roberts (@Drmalrob062) reported from Scunthorpe, England

    @Banksie23Robert Yep, that's was the only response I got, through Twitter! The rest of virgin media comms are down, or waiting queue for 45min plus only to be told "we are aware and our engineers are working on it".

  • paulscunny
    Paul wilson (@paulscunny) reported from Scunthorpe, England

    @chaserileyuk @virginmedia 7 weeks you lucky we're had wifi problems for over a year and still not sorted out

  • paulscunny
    Paul wilson (@paulscunny) reported from Scunthorpe, England

    @virginmedia So all the phone calls we made over this means nothing, surely it will be on record either way and someone should see theres a problem, sounds like we been pasted between another pillar and post.

  • jimpalmer38
    Jim Palmer (@jimpalmer38) reported from Crosby, England

    @virginmedia is there an outage in the Scunthorpe area? My set top boxes are flashing and I can't access my email or the internet

  • Fatpepe1
    Leigh Herrick (@Fatpepe1) reported from Bottesford, England

    @virginmedia moved house, moved my subscription, engineer came yesterday and still no service. Rang customer services, on hold for 59 minutes and then cut off. Amazing service 👍🏼👎🏻👎🏻👎🏻

  • kenhercock
    Ken (@kenhercock) reported from Scunthorpe, England

    @djrwilliams @virginmedia Been on hold 17 minutes and counting trying to cancel.arseholes !

  • JayneLouise_94
    Jayne Rutter (@JayneLouise_94) reported from Scunthorpe, England

    Great so my Virgin Media wifi is down and now I can’t get Vodafone 4G on my phone.

  • stevelufc01
    steve mounsor-shaw 💙💛 (@stevelufc01) reported from Scunthorpe, England

    @virginmedia why is it so hard speaking to anyone there? been on phone waiting for an hour and nothing,just incessantly awful music wife has major issues with her email,its been locked,hacked we believe

  • paulscunny
    Paul wilson (@paulscunny) reported from Scunthorpe, England

    @virginmedia I tweeted you back in January after months of phone calls and we are still no further on still have the same problem

  • andy_stones
    andy stones (@andy_stones) reported from Scunthorpe, England

    @virginmedia Don’t know but a lot of people aren’t very happy with the service, drops out more than it’s in service, maybe a UPD issue on virgins system

  • andy_stones
    andy stones (@andy_stones) reported from Scunthorpe, England

    @virginmedia internets been terrible tonight, cost me, lost £££ Scunthorpe DN17

  • Darren_Barton19
    Darren Barton (@Darren_Barton19) reported from Crosby, England

    @virginmedia I only have broadband. Can't get a signal on mobile. I am just fed up of the constant price rises £3.50 each year, we have been with you since it was NTL never had another internet provider, feel that loyal customers are taken for a ride.

  • PaulClaridge77
    Paul Claridge (@PaulClaridge77) reported from Crosby, England

    @virginmedia in the past few months in the L23 area your service has been nothing short of shocking…. As someone working from home & needing WiFi to work I’ve recently decided to leave, unfortunately my replacement service can’t be installed in May though. What went wrong?

  • paulscunny
    Paul wilson (@paulscunny) reported from Scunthorpe, England

    @virginmedia still having wifi problems, months later still being fobbed off, now a problem in my area but your own website says it ok. How much longer will it take to get sorted.

  • GeoSandersonn
    George🪐 (@GeoSandersonn) reported from Bottesford, England

    virgin media must be down again because she hasn’t replied to my message in 63 hours.

  • Darren_Barton19
    Darren Barton (@Darren_Barton19) reported from Crosby, England

    @si1774 @DanRob86 @virginmedia No mate it's owned by Liberty Global which is why it goes up every year and the service gets worse. Mind you he takes a cut for using his name.

  • nickcurry74
    Nick Curry. 19&6 🏆 (@nickcurry74) reported from Scunthorpe, England

    @virginmedia Is there a problem with the apps, iPlayer, amazon prime, more4 etc, none of them will work.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BradBterry
    Brad Terry (@BradBterry) reported

    @virginmedia Yes, they explained it’s not their problem and have taken £186.08 from me. I’m astonished that @virginmedia treat people in this way. I would have happily kept the service if it could have been provided. Disgusted to say the least.

  • JonMilner94
    Jonathan Milner (@JonMilner94) reported

    @virginmedia I honestly don't recall unless I forgot to write it down in which case is there a way for me to find this out? I signed up through compare the market that then sent me to the virgin website

  • PlWireless
    PLWireless (@PlWireless) reported

    @virginmedia How about you find out which drop off point is wrong in your system and fix it? How about you have a call centre that doesn't require an hour of my time to get through? These 2 alone have cost me more than your 40 quid non return fee. But you won't fix these things will you?

  • DelGir1s
    Delgirls (@DelGir1s) reported

    @virginmedia Thank you tried that but just chatbots exactly same as your online service just full of robots and telephone Is hours waiting around for then to be disconnected from the queue! Paid for a service I didn’t receive but I bet Virgin be quick enough to contact if I stopped paying!!

  • jody_green76
    Jody Green (@jody_green76) reported

    @virginmedia Today I called and someone else couldn’t help and now waiting for my 3rd Callback but no idea when that will be.

  • inmonopinion
    Kevin (@inmonopinion) reported

    @virginmedia How do you suggest I get resolution to a problem that’s lasted months and does not seem to get anywhere near to resolution. I’ve rang 50 times with no joy..you have my account number if you look you’ll see the myriad of problems, you also have my number, if you care show it!

  • ADerwin20
    Ann.derwin20@gmail.com (@ADerwin20) reported

    Hi Virginia media, can someone please phone me in relation to a complaint, I've been 2 months trying to resolve, I'm still being charged for a mobi planet premium number scam and cannot get anyone from virgin media to contact me. Thank you

  • Triiicki_
    Triiicki (@Triiicki_) reported

    @virginmedia No problem! Any chance I could get my internet back on now? :)

  • Ti_Knee
    TiKnee Tears (@Ti_Knee) reported

    @aermachipips @virginmedia I’m still waiting , a month on , to receive ANY help in obtaining a basic service I am paying through the nose for

  • JonMilner94
    Jonathan Milner (@JonMilner94) reported

    @virginmedia Yes I am and would appreciate this getting sorted as soon as possible. I tried speaking to someone earlier but they asked for my secure password when ringing virgin yet I was never asked to set up a secure code when creating my account so may need to fix that too.