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Virgin Media

Virgin Media Outage Report in Scunthorpe, North Lincolnshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Scunthorpe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Scunthorpe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Scunthorpe, England

Latest outage, problems and issue reports in Scunthorpe and nearby locations:

  • Darren_Barton19
    Darren Barton (@Darren_Barton19) reported from Crosby, England

    @virginmedia I only have broadband. Can't get a signal on mobile. I am just fed up of the constant price rises £3.50 each year, we have been with you since it was NTL never had another internet provider, feel that loyal customers are taken for a ride.

  • paulscunny
    Paul wilson (@paulscunny) reported from Scunthorpe, England

    @virginmedia I tweeted you back in January after months of phone calls and we are still no further on still have the same problem

  • Fatpepe1
    Leigh Herrick (@Fatpepe1) reported from Bottesford, England

    @virginmedia moved house, moved my subscription, engineer came yesterday and still no service. Rang customer services, on hold for 59 minutes and then cut off. Amazing service 👍🏼👎🏻👎🏻👎🏻

  • acheekylion
    CheekyLion :O (@acheekylion) reported from Scunthorpe, England

    @virginmedia I did this multiple times this morning, and tried my Sim in another phone. It looks like I'm starting to get constant 4g now *fingers crossed* but that was 8hours of intermittent service.

  • stevelufc01
    steve mounsor-shaw 💙💛 (@stevelufc01) reported from Scunthorpe, England

    @virginmedia why is it so hard speaking to anyone there? been on phone waiting for an hour and nothing,just incessantly awful music wife has major issues with her email,its been locked,hacked we believe

  • LittleFobo
    Emma Steeper (@LittleFobo) reported from Scunthorpe, England

    @virginmedia why will any login not accept my email address you email my bill too, or accept my account number from the bill u send to the email address it won’t accept!! Absolutely shocking!!!!!

  • jimpalmer38
    Jim Palmer (@jimpalmer38) reported from Crosby, England

    @virginmedia is there an outage in the Scunthorpe area? My set top boxes are flashing and I can't access my email or the internet

  • PaulClaridge77
    Paul Claridge (@PaulClaridge77) reported from Crosby, England

    @virginmedia in the past few months in the L23 area your service has been nothing short of shocking…. As someone working from home & needing WiFi to work I’ve recently decided to leave, unfortunately my replacement service can’t be installed in May though. What went wrong?

  • JayneLouise_94
    Jayne Rutter (@JayneLouise_94) reported from Scunthorpe, England

    Great so my Virgin Media wifi is down and now I can’t get Vodafone 4G on my phone.

  • paulscunny
    Paul wilson (@paulscunny) reported from Scunthorpe, England

    @virginmedia still having wifi problems, months later still being fobbed off, now a problem in my area but your own website says it ok. How much longer will it take to get sorted.

  • paulscunny
    Paul wilson (@paulscunny) reported from Scunthorpe, England

    @virginmedia So all the phone calls we made over this means nothing, surely it will be on record either way and someone should see theres a problem, sounds like we been pasted between another pillar and post.

  • GeoSandersonn
    George🪐 (@GeoSandersonn) reported from Bottesford, England

    virgin media must be down again because she hasn’t replied to my message in 63 hours.

  • Darren_Barton19
    Darren Barton (@Darren_Barton19) reported from Crosby, England

    @si1774 @DanRob86 @virginmedia No mate it's owned by Liberty Global which is why it goes up every year and the service gets worse. Mind you he takes a cut for using his name.

  • DavidGr42957774
    David Green 💙 (@DavidGr42957774) reported from Scotter, England

    @mouthwaite @virginmedia Tamzin, have you asked the school if there is any support available with WiFi? I know my college used done funds to provide dongles with access. Worth asking. A teacher.

  • nickcurry74
    Nick Curry. 19&6 🏆 (@nickcurry74) reported from Scunthorpe, England

    @virginmedia Is there a problem with the apps, iPlayer, amazon prime, more4 etc, none of them will work.

  • andy_stones
    andy stones (@andy_stones) reported from Scunthorpe, England

    @virginmedia Don’t know but a lot of people aren’t very happy with the service, drops out more than it’s in service, maybe a UPD issue on virgins system

  • paulscunny
    Paul wilson (@paulscunny) reported from Scunthorpe, England

    @chaserileyuk @virginmedia 7 weeks you lucky we're had wifi problems for over a year and still not sorted out

  • kenhercock
    Ken (@kenhercock) reported from Scunthorpe, England

    @djrwilliams @virginmedia Been on hold 17 minutes and counting trying to cancel.arseholes !

  • Drmalrob062
    Malcolm Roberts (@Drmalrob062) reported from Scunthorpe, England

    @Banksie23Robert Yep, that's was the only response I got, through Twitter! The rest of virgin media comms are down, or waiting queue for 45min plus only to be told "we are aware and our engineers are working on it".

  • andy_stones
    andy stones (@andy_stones) reported from Scunthorpe, England

    @virginmedia internets been terrible tonight, cost me, lost £££ Scunthorpe DN17

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JordiMonPMM
    Jordi Mon (@JordiMonPMM) reported

    @virginmedia Just did. Not working.

  • andybullwba
    andy b (@andybullwba) reported

    @virginmedia But how is that right you are knowingly charging for a service you haven’t provided then keeping peoples money for an extra 45 days it’s bordering fraud, and why did you advisor say my bill would only be for the 4 days !!! If your policy is to charge for the whole month ???

  • StephenHarker3
    Stephen Harker (@StephenHarker3) reported

    @virginmedia Experienced truly appalling customer service. Twice delayed my Internet installation date w/o giving a new date. Phone up and apparently giving your full bank account details is a good security question or they won't help you. It should be simple

  • Mr_kalam
    Mohammed Abdul Kalam (@Mr_kalam) reported

    @virginmedia ‘We are sorry that your are having intermittent phone, broadband Tv issues in the RM11 area. Our engineers are working to fix this but as this is a complex issue it is taking longer than expected’ This has been the message for a number of weeks now!

  • Phesnet
    Stephen Holland #FBPE #Rejoin #FBPA (@Phesnet) reported

    @Sarah_ElizaM @virginmedia Had the same problem early this morning.

  • charmi_88
    Charmaine Hatch (@charmi_88) reported

    @virginmedia The box was apparently never on the order! I would like to speak to someone in your complaints department is their a telephone number for this?

  • NickHancox_
    Nick Hancox (@NickHancox_) reported

    @virginmedia Ring the same number we rang before, or text a bot. This is just completely unacceptable. And for what it is worth, that number is a still a bot talking about Hub issues and hasn't gone through to anyone.

  • andybullwba
    andy b (@andybullwba) reported

    @virginmedia Which can take up2 28 days !! You wonder why your customer retention is so poor ????? It’s because of your service it’s shocking !!! One of the worst decisions I ever made moving to virgin !!

  • RogerLarcombe
    Roger Larcombe (@RogerLarcombe) reported

    @virginmedia Your are joking right ? You don’t think I looked before wasting 2 hours on the phone to eventually be ‘call dropped’. I have not had a single 24 Hours since the non service was installed without multiple random drop outs for 15-20 mins a go. Wasted many calls and chats too

  • Mr_kalam
    Mohammed Abdul Kalam (@Mr_kalam) reported

    @virginmedia I have. Your service status page says that there are no known issues. Your automated phone operator does say that there are issues in the area. This is completely unacceptable. Virgin are the worst broadband provider I’ve had.