Virgin Media outages and service status in Scunthorpe, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Scunthorpe, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- The most recent signal from this area was received May 21, 9:25 PM GMT+1.
- TV (83%)
- Internet (17%)
The latest reports from users having issues in Scunthorpe come from postal codes DN17 and DN16 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Scunthorpe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Scunthorpe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Scunthorpe, England
The most recent Virgin Media outage reports came from the following cities: Scunthorpe.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 days ago |
Community Discussion
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Virgin Media Issues Reports Near Scunthorpe, England
Latest outage, problems and issue reports in Scunthorpe and nearby locations:
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Darren Barton (@Darren_Barton19) reported from Scunthorpe, England@iamscuk @Wayne_James1 @PlayApex @virginmedia @bt_uk Hahaha you would think you used to help out in a phone shop @iamscuk
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Paul wilson (@paulscunny) reported from Scunthorpe, England@virginmedia So all the phone calls we made over this means nothing, surely it will be on record either way and someone should see theres a problem, sounds like we been pasted between another pillar and post.
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CheekyLion :O (@acheekylion) reported from Scunthorpe, England@virginmedia It was mobile phone signal, it's been intermittent all morning. Currently I have 4g, but it's been fluctuating from no signal to 4g and back.
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Jim Palmer (@jimpalmer38) reported from Scunthorpe, EnglandAfter all the years I've been with you I expect better service than this. You make mistakes and it costs me money. Pathetic @virginmedia
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Darren Barton (@Darren_Barton19) reported from Crosby, England@virginmedia I only have broadband. Can't get a signal on mobile. I am just fed up of the constant price rises £3.50 each year, we have been with you since it was NTL never had another internet provider, feel that loyal customers are taken for a ride.
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Sam Walker (@SamWalker03) reported from Scunthorpe, England@virginmedia awful CS from yourselves. Mis information given regarding cancellation and your refusal to honour it. Hung up on several time as well!
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Darren Barton (@Darren_Barton19) reported from Crosby, England@si1774 @DanRob86 @virginmedia No mate it's owned by Liberty Global which is why it goes up every year and the service gets worse. Mind you he takes a cut for using his name.
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Elijah Draven Knight (@ElijahDraven) reported from Scunthorpe, England@bt_uk @SkyUK @virginmedia can you offer a cheaper broadband than my current supplier I get 80mgb for £35 a month not on a deal for that either try hard to gain another customer will anyone try
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Jayne Rutter (@JayneLouise_94) reported from Scunthorpe, EnglandGreat so my Virgin Media wifi is down and now I can’t get Vodafone 4G on my phone.
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Phillip Lloyd (@PhillipLL) reported from Scotter, England@MCNEATofficial smashing the @virginmedia advert. UKG never dies.
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Vicki Holmes (@VMHolmes83) reported from Scunthorpe, England@virginmedia shocking service from you, just been on the phone for over 50 mins trying to sort my shocking internet speed only to be cut off & no call back. Told nothing they can do and your checks show everything is fine. What am I paying £79 for when I’m not getting the service
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Leigh Herrick (@Fatpepe1) reported from Bottesford, England@virginmedia moved house, moved my subscription, engineer came yesterday and still no service. Rang customer services, on hold for 59 minutes and then cut off. Amazing service 👍🏼👎🏻👎🏻👎🏻
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Paul wilson (@paulscunny) reported from Scunthorpe, England@chaserileyuk @virginmedia 7 weeks you lucky we're had wifi problems for over a year and still not sorted out
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Paul wilson (@paulscunny) reported from Scunthorpe, England@virginmedia still having wifi problems, months later still being fobbed off, now a problem in my area but your own website says it ok. How much longer will it take to get sorted.
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Jim Palmer (@jimpalmer38) reported from Scunthorpe, England@virginmedia Very unhappy with you this morning. In the summer I agreed a 12 month contract for a fixed price. In November you increased the price by £4, I complained & got it down to the correct price. Now it's gone back up by £4 and the person I spoke to said he can't reduce it
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George🪐 (@GeoSandersonn) reported from Bottesford, Englandvirgin media must be down again because she hasn’t replied to my message in 63 hours.
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neil mumby (@Neil_mumby) reported from Scunthorpe, England@virginmedia @Virgin @richardbranson no phone coverage for most of the da, I understand you might get technical issues but this length of time, come on you can do better #switchitoffandonagain
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steve mounsor-shaw 💙💛 (@stevelufc01) reported from Scunthorpe, England@virginmedia why is it so hard speaking to anyone there? been on phone waiting for an hour and nothing,just incessantly awful music wife has major issues with her email,its been locked,hacked we believe
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Paul wilson (@paulscunny) reported from Scunthorpe, England@virginmedia I tweeted you back in January after months of phone calls and we are still no further on still have the same problem
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David Green 💙 (@DavidGr42957774) reported from Scotter, England@mouthwaite @virginmedia Tamzin, have you asked the school if there is any support available with WiFi? I know my college used done funds to provide dongles with access. Worth asking. A teacher.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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HRCastle (@hrcastle) reported@virginmedia is there an issue in BH21 area? I’ve given up trying to speak to a human on phone or live chat. I’ve had WiFi issues for the past week.
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Anumcara (@Anumcaras) reported@virginmedia I will be in touch by Monday. I’ve just discovered two layers of payments added to my credit file. Although there was no services connected because your call centre signed me up with an engineer. Knowing I was leaving the country and I needed the internet for my cctv. I was reluctant but rejoined sky and your call centre refused to cancel and persuaded me to move the account to a different address. An address that’s under renovation and empty. There’s something afoot about how all this has been handled and I will be requesting my credit file is amended with your support. Going forth I will update publicly on this thread any success or failures I have with these issues.
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Andy Golds (@andyg81) reported@virginmedia Already spoke to the helpline engineer booked (again) for the second time in 3 week Paying a lot of money for a service we can’t use !!!!!
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James Mcgowan (@mcgowan_mcgowan) reported@virginmedia no services at all at G74 has any issues been reported.?
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Alloqui Strix (@AlloquiStrix) reported@virginmedia Still no refund though! Seems like what you said about registering an outage (which I did on the website) - and my in-law's registered as well, resulted in nothing being refunded to either. When should this be expected?
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Basquildol 💙 (@basquildol) reported@virginmedia been on the same DM thread for 3 & a half hrs now , still no resolution and the last person who responded 17 mins ago answered the wrong query, pls can someone who has proper answers respond? Thanks
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Vicky Leigh (@vickiferris) reportedTry to speak to customer services to confirm what is happening. Ask for a call back. They will not. They tell me I should have had a new box already (the wrong one). To me means the envelope or new 360 box has not been actioned despite being told it has been (6) @virginmedia
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Ben Grant (@MrBenGrant) reported@willywillett @virginmedia Had a similar issue with an engineer, they booked an appointment for 4-7pm on a Saturday and it turned out they engineers stop at 5. So the engineer wasn’t able to get to me. They came a few days later and said they would never come after 5 on a Saturday
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Moto Moto (@woke_leftie) reportedDear @Ofcom i want to make a complaint about @virginmedia , their sales team are devious and not very truthful
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just me (@PHILROOKS) reported@virginmedia @kimtaylor18 Like what....what can you actually do to help this customer...nowt. it sounds good but be honest, people will respect you more