Virgin Media Outage Report in Gainsborough, Lincolnshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gainsborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gainsborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Gainsborough, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
TV | |
| Lincoln |
Internet | |
| Lincoln |
Wi-fi | |
| Lincoln |
Wi-fi | |
| Lincoln |
Phone | |
| Lincoln |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gainsborough, England
Latest outage, problems and issue reports in Gainsborough and nearby locations:
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia How many different contact methods do I have to try?? You’re the third method (phone, text, Twitter)& you too won’t/can’t help....
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia Three days to answer a text is some kind of busy! Do you think maybe you’re busy because people can’t get their issues sorted & need to keep ringing back over & over again?
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@samuk29 @virginmedia It’s unbelievable how bad the customer service is, I’m actually happy with the product but the customer service for sorting my problem out is shocking!
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia A week ago your nan rang on Monday & said he’d ring back on Wednesday but never did, your guy this afternoon said he’d call me if he cut me off which he did but didn’t call 🤔
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Dennis Ward 🏴
(@Wardyology) reported
from
Armthorpe, England
@virginmedia I haven’t got a phone signal in Doncaster are you doing maintenance in the area?
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Grez Nicholson
(@greznic) reported
from
Skellingthorpe, England
@virginmedia any problems in the LN6 area, your connection keeps dropping
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Dennis Ward 🏴
(@Wardyology) reported
from
Armthorpe, England
@virginmedia Why haven’t I had a signal all day are you doing maintenance in the Doncaster area?
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George🪐
(@GeoSandersonn) reported
from
Bottesford, England
virgin media must be down again because she hasn’t replied to my message in 63 hours.
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David Green 💙
(@DavidGr42957774) reported
from
Scotter, England
@mouthwaite @virginmedia Tamzin, have you asked the school if there is any support available with WiFi? I know my college used done funds to provide dongles with access. Worth asking. A teacher.
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James Alexander Kirby
(@JamesAlexKirby) reported
from
Skellingthorpe, England
@AndyPearson68 @helgy2 @NEZZY80 @virginmedia @SkyUK @btsportfootball going tomorrow. £22 a month and only had for the @premierleague Got to pay £64 for to cancel contract early. Bastards.
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia can you tell your complaints dept that I’m going to cancel my direct debit in an attempt to get them to ring me back please been waiting all week & tried twice today & they cut me off both times
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Leigh Herrick
(@Fatpepe1) reported
from
Bottesford, England
@virginmedia moved house, moved my subscription, engineer came yesterday and still no service. Rang customer services, on hold for 59 minutes and then cut off. Amazing service 👍🏼👎🏻👎🏻👎🏻
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Joe Bradley
(@Joeisbald) reported
from
Bottesford, England
@virginmedia can someone answer the phone and not hang up please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒
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Mark
(@Vass88) reported
@virginmedia again, loss of service and hopeless customer support, Time to move over to @SkyUK Fibre but will it be the same infrastructure borrowed off VM?
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Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@virginmedia We're not prepared to spend hours on webchat we've wasted enough time this week on the phone and webchat and the tv service is still not working! Awful customer service and we are paying £££££ for a service we can't get!!!
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Liz
(@lizdixon77) reported
@virginmedia Is this also your excuse for your poor customer service at your service centres as well?
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aminata
(@natleah_) reported
@virginmedia I think it's a question of wifi strength, not the router being connected to the internet. We never have issues in the living room (the room the router is in)
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Bota
(@BotaF12016) reported
@virginmedia you have no idea what customers experience going through your over saturated website just to report an issue so don't say sorry
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Richard Unstead
(@RichardUnstead) reported
@virginmedia Called back, we found a resolution, still a customer. Thanks.
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Tamas Toth
(@DaydreamPainter) reported
@virginmedia It all sounds good. I wish that this is how you would operate in real life, but it isn’t. They just lie about anything so you get off the line and they got no “unresolved” issues under their name. Where are the managers that were supposed to call me back???!!!
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Jane Mackenzie
(@JaneJjmack) reported
@virginmedia Feel free to listen to the hour long conversation with your customer service guy, refusing to let me cancel our services unless you could see what deals there were. I refused as there was no way we were staying he then insisted on knowing what deal we were getting from BT,
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David
(@dave_caller) reported
@virginmedia Update. So after several calls during the week/weekend I finally got through to someone who has fixed my broadband issue. Ended up with them sending a few signals to our hub and told to disconnect all devices for 24hours. It’s back on this morning after 7 days without 👍