Virgin Media Outage Report in Gainsborough, Lincolnshire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Gainsborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gainsborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Gainsborough, England
The most recent Virgin Media outage reports came from the following cities: Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln
|
TV | 2 months ago |
|
Lincoln
|
Internet | 2 months ago |
|
Lincoln
|
Wi-fi | 2 months ago |
|
Lincoln
|
Wi-fi | 2 months ago |
|
Lincoln
|
Phone | 3 months ago |
|
Lincoln
|
Phone | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gainsborough, England
Latest outage, problems and issue reports in Gainsborough and nearby locations:
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George🪐 (@GeoSandersonn) reported from Bottesford, Englandvirgin media must be down again because she hasn’t replied to my message in 63 hours.
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Paul Milnes (@apmilnes) reported from Armthorpe, England@virginmedia A week ago your nan rang on Monday & said he’d ring back on Wednesday but never did, your guy this afternoon said he’d call me if he cut me off which he did but didn’t call 🤔
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Paul Milnes (@apmilnes) reported from Armthorpe, England@samuk29 @virginmedia It’s unbelievable how bad the customer service is, I’m actually happy with the product but the customer service for sorting my problem out is shocking!
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Joe Bradley (@Joeisbald) reported from Bottesford, England@virginmedia can someone answer the phone and not hang up please.
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Leigh Herrick (@Fatpepe1) reported from Bottesford, England@virginmedia moved house, moved my subscription, engineer came yesterday and still no service. Rang customer services, on hold for 59 minutes and then cut off. Amazing service 👍🏼👎🏻👎🏻👎🏻
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Paul Milnes (@apmilnes) reported from Armthorpe, England@virginmedia can you tell your complaints dept that I’m going to cancel my direct debit in an attempt to get them to ring me back please been waiting all week & tried twice today & they cut me off both times
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Grez Nicholson (@greznic) reported from Skellingthorpe, England@virginmedia any problems in the LN6 area, your connection keeps dropping
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Paul Milnes (@apmilnes) reported from Armthorpe, England@virginmedia Three days to answer a text is some kind of busy! Do you think maybe you’re busy because people can’t get their issues sorted & need to keep ringing back over & over again?
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James Alexander Kirby (@JamesAlexKirby) reported from Skellingthorpe, England@AndyPearson68 @helgy2 @NEZZY80 @virginmedia @SkyUK @btsportfootball going tomorrow. £22 a month and only had for the @premierleague Got to pay £64 for to cancel contract early. Bastards.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Fletcher (@Twefletch) reported@virginmedia I need to contact you. I have tried by chat (what a terrible service). I just rang, you answered the phone and hung up immediately. I am livid. How are you going to help me?
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Gemma Perlin (@gemmaperlin) reported@virginmedia hello my booster on the wifi has not been working for a while whenever I call the helpline I just get the automated service which says it is running tests but doesn't fix it. Please could you help? Thanks
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Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England@virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..
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Ellis (@EllisJBH) reported@virginmedia I was told an engineer was doing work in the area to resolve the issue, but this has been going on for weeks and I have read online multiple engineers have been out to the area. I would just like some clarity as to what is actually going on.
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Paul Campbell (@Paulzzo) reported@virginmedia Hello! Your virgin media technician Tom (ID 76917) came to my house on the 2nd Feb and rewired a faulty cable resolving all issues. I haven't recieved a survey for him?? He did a cracking job and don't want him to miss out on good feedback and most likely commission
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Lewis ☻ 𓃰 (@Lewisinho) reported@virginmedia yo my guys what’s going on we’ve had a line fault twice in the last month and it’s preventing me from working - had no issues in the last 5 or so years and now it’s a shambles all of a sudden?
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gabriellehoad (@gabriellehoad) reportedThere are some lovely, competent people working for @virginmedia but what good is that when their wider customer service model sucks?
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Dan Horler (@DanHorler) reported@virginmedia Hi. Thanks for your reply. It is everywhere. The technical team have said it is a problem with the routing of the number. But they haven’t updated my ticket for 9 days now. I really need this sorting out
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TerraceFabulous (@TerraceFabulous) reported@virginmedia No, I’m not logging into yet another waste of time. I’m leaving Virgin. Why are you on Twitter? You don’t solve anything just tell me to call the number that never gets answered. Waste of time. Can I dm you?
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Ross (@rosslaaaa) reported@virginmedia do you wanna sort the terrible internet in our house instead of fobbing us off with a daft robot, telling us all is fine? The signal is disgraceful.