Virgin Media Outage Report in Ollerton and Boughton, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ollerton and Boughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ollerton and Boughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Ollerton and Boughton, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Sutton in Ashfield, Newark on Trent and Retford.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Internet | |
| Mansfield |
TV | |
| Mansfield |
TV | |
| Mansfield |
TV | |
| Sutton in Ashfield |
TV | |
| Newark on Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ollerton and Boughton, England
Latest outage, problems and issue reports in Ollerton and Boughton and nearby locations:
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karen best
(@karenbest2) reported
from
Carlton on Trent, England
@virginmedia We’ve been trying to cancel all our services with you since Monday and give up as no one is picking up m. Trying now and 10 minutes in and still in a queue!! Ridiculous!
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darrell bush
(@manics1975) reported
from
Mansfield Woodhouse, England
What's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔
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Bal Sanghera
(@BalSanghera) reported
from
Nottinghamshire, England
@Ofcom @virginmedia Low and behold I got a SMS stating they identified a network issue and it has now been resolved. Really wish @virginmedia trained thier call centre agents better. Back online thanks👍
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Londoner (of House Targaryen)
(@sibonski) reported
from
Carlton on Trent, England
@virginmedia make me an offer; TV and Broadband (BT are crap)
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Jo Thornley
(@jothornley22) reported
from
Farndon, England
@virginmedia you clearly don't want my business. Want to take up your new offer for full package. Have phoned 3 times & advised only outbound team can deal. Been on hold again for over an hour tonight and online chat agent can't help. Can't waste any more time on this - #poor 😡
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Mikey Lappin
(@mjlappo) reported
from
Nottinghamshire, England
@virginmedia Thank you for getting back to me. I wanted to look at changing my package, however given the level of customer service I feel it’s best to move to another provider. I should be getting a call back from a Manager today. Fingers crossed 🤞🏼
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Phil Tomlinson
(@ambassador_phil) reported
from
Nottinghamshire, England
@virginmedia You are quite simply not listening to my complaint. Thank you but let’s end this convo and I will phone ‘customer retention’.
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Gareth Morgan
(@gm6016) reported
from
Nottinghamshire, England
Wifi down again for third time in two weeks. Not good enough @virginmedia.
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Andrea Hodgkinson 💚
(@andie1105) reported
from
Nottinghamshire, England
@virginmedia No I wasn’t. The customer service girl seemed very unsure as to how to proceed. I explained more than once that it was brand new. I explained my neighbour had VM and I connect to a hotspot when outside.
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Benji
(@BenjaminBoothe) reported
from
Nottinghamshire, England
@virginmedia are very sorry that it is the customers fault that they can no longer provide a service in the area they're moving to. Because of this it's ok 2 charge a customer an early disconnection fee even if they don't wish 2 cancel. Virgin Media I respect your hustle👏🏿👏🏿 😂😂
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Mason
(@ajmason1986) reported
from
Carlton on Trent, England
Are we going to be reimbursed for this down time @virginmedia #virginmobile
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MJL
(@mjlangrish) reported
from
Nottinghamshire, England
Impressive that @virginmedia customer service is so bad that by the time you get past the 20 minute hold they’ve closed!!
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Jason Fowler
(@JaceFowler) reported
from
Annesley, England
@virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service
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Ian
(@speedyred711) reported
from
Nottinghamshire, England
@psychospen @NMBLAKE @ourlauzy @SkyHelpTeam @virginmedia I'm with virgin and never need to speak to customer service It works properly all the time
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PriPri
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.
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David stone
(@stoneyboyblue) reported
from
Mansfield Woodhouse, England
@virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK
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Andrea Hodgkinson 💚
(@andie1105) reported
from
Nottinghamshire, England
@virginmedia You are doing exactly the same as the people in the phone. Pretending to help but telling me to call the same number. You’re just sending me round in circles. Your customer service is terrible. It’s a complete waste of time!
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David Dring
(@davidrdring) reported
from
Mansfield Woodhouse, England
There's a special place in hell for Virgin Media's barely English speaking customer service team
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ian day
(@ianday79) reported
from
Carlton on Trent, England
@virginmedia Cannot believe how badly we've been treated!! Shocking service! We have an open complaint yet no one has contacted us. 240minutes on the phone and no one knew what to do! Now have no TV or Internet for three days!
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Chris
(@chriskeeton) reported
from
Nottinghamshire, England
@alandavies1 @virginmedia That's an incredibly accurate description of my experience as well. Not only do they pass you from pillar to post, and know nothing about what each has told the customer, they also don't acknowledge anything UK customer center tells you. You're called a liar and no one helps.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian F
(@mashie1964) reported
@_Pealos @virginmedia I was with Virgin media & they were awful. Lots of outages, slow speeds (took them two years to recognise my router was too old for the fibre) & crap customer service. Been with BT for years now. Far superior
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Fatgirlslim75
(@KellyForrest75) reported
@virginmedia Eventually I threatened to leave and was put through to tech not sure off issue is permanently resolved I was also told to use the IVR to accept a retention discount but it has disappeared so on hold again!
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Bill_
(@b_m1066) reported
@virginmedia There are no issues in the area... please can you investigate further.
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Nick Latham
(@paramedic1950) reported
@virginmedia Has my Virgin mobile carrier swamped from EE to O2, my signal is almost none existence now yet you keep telling me coverage is normal, O2 is rubbish on my area,
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Katie
(@Katie88L) reported
@virginmedia please can you confirm the number for the text messaging service for broadband customers. I rang the 0345 number earlier and got the option to deal with my query via text. I don't know I can trust the number texting. Please help!
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Penny Hawkesworth
(@PennyHawkeswort) reported
@virginmedia After 4 hours I managed a text conversation which resolved my problem until my contract ends mid July
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.
(@twalesO) reported
@virginmedia Well no, how do I get my service back?
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David P
(@DavidP_radical) reported
@virginmedia Just experienced the most appalling effort at customer service from VM regards a problem with my router. #tryharder
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Mrs Cusick
(@rachel46611) reported
@virginmedia Shocking customer service from @virginmedia. Cadent accepted responsibility - virgin should pay us the compensation and then claim it back from Cadent
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Jo Evans
(@justmejo2) reported
@virginmedia @virginmedia that'd be fine if you hadn't offered to keep my price the same: £38 to £55 isn't what you sold me. That alongside a complaint you haven't bothered to answer. So far you are really excelling in customer service.