Virgin Media Outage Report in South Muskham, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in South Muskham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Muskham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near South Muskham, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln and Newark on Trent.
City | Problem Type | Report Time |
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TV | ||
Total Blackout | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near South Muskham, England
Latest outage, problems and issue reports in South Muskham and nearby locations:
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia It took until 18:30 for your engineer to call me. Even now the service keeps dropping out ....I hope your techs onto the problem
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia @KazH50 Can you tell me what the issues are in Lincoln, speed down to 2Mbs ... Paying for 200Mbs
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David A Slack (@cannabicyclol) reported from Carlton on Trent, England
First class service from @virginmedia DVR box had ‘green screen of death’. Reported Wednesday, new upgraded V6 box arrived Thursday. Installed and working! Well done @virginmedia
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia Issues in Lincoln
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Matthew Nash (@MJNashy) reported from Nottinghamshire, England
@virginmedia Im trying to pay my bill over the phone. Keeps asking for acc details then cutting me off. Then pressed # to receive a text message - not received a message yet. Can anyone help?
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia Still here waiting for the restoration of the internet service I pay you to provide.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia Ok Virginmedia, the WiFi extender for which paying for (installed on 27th May 2020) has ceased working, this may or may not be as a result of the issues from the weekend or not, but before the issues started, it worked, afterwards it didn't. How do I get it replaced?
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
Getting fed up with organisations using Covid as an excuse for poor customer response #virginmedia
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia Major problems in Lincoln .... BT turned service off to green box!
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toni 🌸 (@antoniaff17) reported from Nottinghamshire, England
2nd online seminar of the year = absolute fail. I couldn't hear anyone on the call and the wifi decided to drop the call for about 10 minutes. @virginmedia disappointed. Final year of uni not looking good
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supanotts (@bellyncfc) reported from Carlton on Trent, England
@virginmedia my broadband has been crap for 3 weeks now,had an engineer friday,says he's done what he can and to see how it is,in a nutshell its the same....shite sometimes 110 meg sometimes like now 15 meg(on 4g for this) im sick and tired now and would like to cancel my contrac
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia Because I wouldn't connect a laptop to an unknown (to me) website, through the router, where the could alledgely monitor connection speeds. When your engineer visited he had to escalate the issue to your network team. Because I had 1 downstream & 1 upstream not the 24 down and 4.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia This was 14 days ago (17/09/2020), and I cannot remember the website, and the network engineer advised (19/09/202) me it might 24 hours before it settled .... Since then it's been variable ....
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia Er no, if you had read the thread in its entirety, you will see that I said I was getting someone to look at how to organise the internal network on the house, and I would be leaving at the end of my contract, in 17 months. I would not recommend Virgins services to anyone.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia being shifted from technician to technician to technician.....no resolution ...on the phone for nearly an hour
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia My Daught is having significant problems with her IPAD as result, and using her phones data (no we are not Virgin phones), which is costing her, when your network falters, I then switch to my NHS phone and use its data, and my simply uses her work phone ...both essential workers.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia Also perhap if you read the full thread, it would help.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia I have been offered the opportunity to complain, but as a customer of 20+ years I am aware complaints tend to get ignored. At its worst speed was down to 0.5Mega bits per second ... At its best (for 20 minutes or so) maybe 150Mega bits per second. Paying for 200Mbps .....
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia @dev101 Your on-call Network support, who had to wait 18 hours to be sent the ticket, and then he had to endure 4 hours on the phone to India. 2 other households in area also affected. Offer of compensation £0 (issue occurred 15:30 17/9, finally rectified 18:30 19/9).
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Imp & Angel (@ImpAngel1) reported from North Hykeham, England
Extremely frustrated and disappointed at the very poor service we're receiving from @vmbusiness as we bring five new phone contracts over from EE. No reply to emails, no returned tel calls. #unacceptable
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England
@virginmedia Wi-Fi still down.
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Manish (@manish_te) reported
@virginmedia Again internet down. What is happening ? #VirginMediaoutage
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Abdulaziz Mohammed (@Azizius1) reported
@virginmedia Fix the ******* internet for **** sake
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Heineken (@Heineke68559282) reported
@virginmedia Nope. Mine’s still down and your website is down too.
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Gemma Cruickshank (@corys_muma) reported
@virginmedia Gone down again?? No broadband for the last 25 minutes.
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Jen English (BeesKneesVintageEmporium) (@mseEDC) reported
@virginmedia Still not working for me (Stevenage). No broadband or phone!
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Rob (@robmilbs) reported
@virginmedia Internet is down for the second time today?! Does this service justify a 24% price increase from the 1st May??
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Pastey (@Pastey_88) reported
@virginmedia My Internet has gone down... and now it's flashing blue!! #virginmediadown
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Spartans feast fish and chips (@CosiesI) reported
@virginmedia has the broadband gone down again ??
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Mike Summers (@MikeSummers1343) reported
@virginmedia I think you have completely missed my point. I understand that things will go wrong from time to time, my point was that you need to improve your information sharing with customers. Telling us there is a problem hours after the event is not helpful.