Virgin Media Outage Report in South Muskham, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Muskham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Muskham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near South Muskham, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
TV | |
| Newark on Trent |
Internet | |
| Newark on Trent |
Internet | |
| Newark on Trent |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near South Muskham, England
Latest outage, problems and issue reports in South Muskham and nearby locations:
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
A recorded voice saying sorry only calls to an emergency number are allowed is not much help of your lying on the floor only able to press your emergency lanyard! @virginmedia urgent training is required to ensure people aren’t left in this situation. #unacceptable #LivesAtRisk
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia not sure if I told you but I do have the log of my chat today with your so called helper who did not help at all, it is printed out for anyone to see when I take legal Action regarding no Customer Service email like #EE do #Attrocious #CustomerService 23 years
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia just to remind you I do not get paid from Universal Credit until 11th March so can't make any payment until then 23 Years a Customer and last time Kath could not help me, if you cut me off I have no way of paying bill, got no money until 11th had to use foodbank
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I see another automated bill came through today for £278.25 how the hell do you cowboys get that price YOU CUT ME OFF 2ND APRIL 2022 SO USED NO SERVICES ANOTHER BILL FOR THE POLICE TODAY GOT NO MONEY 23 YEARS WITH YOU & NO HELP EXCEPT RING 0345 PREMIUM RATE
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Davith
(@Davith03257086) reported
from
Lincoln District, England
@virginmedia Fastest broadband provider my arse. Tour broadband is ****. I pay for 100mbps and barley get a tenth of that. So stop your lying
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🦋💜J e s s i e 💜🦋
(@xxjessiedavis) reported
from
Nottinghamshire, England
Virgin media wifi is unbelievable!!!!! The amount of problems , and wifi going off nearly every day!!! I have had enough 😤😖 @virginmedia
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
Any update to the Digital Landline faults in #Lincoln @virginmedia. I’m told the cancellation my services for the 1st April has been cancelled why is this? Why are 150 trying to upsell me @VMO2News products when your core products don’t work! +3wks without a landline @Ofcom help
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I see I have had another npreply email today about an outstanding overdue balance, I have tried to ask you for help, but you refuse and you cut me off 2nd April so you can't charge for april, so today letter will be in the post with this threat to The Police
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I tell you what I will do I will send another letter to Sherwood Lidge and tell them how I am being treated after 23 Years a Customer and you have no Customer Service, no email and not interested in Customers only automated robots soon as in work I will switch I can't use it now
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia ask Kath she knows it is going into the hands of The Police now the 7 days are up so a letter will be in the post today with all the Evidence, I will be switching then to EE who have helped me out, and have Excellent Customer Service I have had my phone and wi-fi for ages at EE
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Matthew Cooper
(@Matthew56242945) reported
from
Carlton on Trent, England
Virgin Media fixed the phone issue, a local fault, so I rang Royal Mail to get my money back. The phone went out again during the call. If I was a person with anxiety and depression issues this might be a major problem. Oh wait, I am a person.....
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia Had that and got no where you had your chance and blown it read the log from Kath and you will see how she treated me, if I was her boss she would have been sacked on the spot 3 years ago I reported home phone not working number gone bone idle Kath tried I said NO
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia @HardyShorses These are trying to charge me for a Months Services after they cut me off 2nd April want over £270 now I have put it in the hands of the police with them since 1999 they are corrupt & No Customer Service now, they will get what I owe as & when I can afford on U.C. using foodbank
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia not happy #VirginMedia landline forcibly converted to digital line after “fault” broadband outage 1am this morning sets off lifeline phone line warning. The point of having a big red emergency button is when there’s an emergency you press it and it calls for HELP!
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Micky Richards
(@mickyrichards27) reported
from
Lincoln District, England
@virginmedia I need to talk to a human... my WiFi is s**t Tried customer services all I get is automated push 1 if yes etc etc
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia just to let you know I have made the payment I said I would make, now I am going to write my letters about your Atrocious Customer Service after 23 Years to #Citizensadvice, #TradingStandards, #Ofcom
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I AM SICK AND TIRED OF THESE CONSTANT BILLS REMEMBER I HAVE ALL LOGS I HOPE YOU LOSE LOTS MORE CUSTOMERS THROUGH YOUR THREATS YOU HAVE NO CUSTOMER SERVICE WHATSOEVER KATH REFUSED TO HELP GET OFF YOUR BACKSIDE AND DEAL WITH PROBLEMS NOT LEAVE IT TO A ROBOT YOU DON'T DESERVE CUSTOM
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David Groom
(@groomyxs) reported
from
Ollerton and Boughton, England
@R_M_Jewellery @ComplainingCow Do most service providers not offer internet without a landline? I thought it was common practice nowadays. I know Virgin media have been doing it for years as a standalone service but not within their packages so much.
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia Already tried YOU REFUSED TO HELP, AFTER 23 YEARS YOU ARE HISTORY NOW YET ANOTHER NO REPLY THREAT TODAY YOU CUT ME OFF 2ND APRIL YOU CAN'T CHARGE FOR APRIL AS POLICE WILL TELL YOU WHEN THEY GET MY LETTER AND THREATS GOODBYE
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Nathan Wilson
(@wilsmadein85) reported
from
Boultham, England
@virginmedia Every time i ring we get told to visit the website then the phone goes dead. And your still taking money for my dad's mobile! I'm amazed how incompetent your services are, do you get special training so you can be this crap?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lucie Buchi
(@lucieAbuchi) reported
@CarolineTroy @virginmedia it's a pain indeed.. but before that I had 3 years of super service with them! problems started this year, with the price increase..
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Ella Cornwall
(@CornwallElla) reported
@virginmedia No, we don’t currently have an open complaint. We were told that our complaint over the phone had been logged.
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Chris
(@Christhefish86) reported
@virginmedia I've done this about 30 times, it's always the first thing I'm asked to do and it never makes a difference
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Alan Douglas
(@tidyboiler) reported
Just registered a formal complaint with @virginmedia How can you agree a new 18 month contract both verbally and subsequently & satisfactorily in writing only to then be debited a different & higher amount? Now Customer Relations refusing to credit back! #standuptobullies
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Gemma Baird
(@Gemmaebaird) reported
@virginmedia Already made multiple complaints, they just get closed without a resolution ‘in error’ it achieved nothing and I’m still out of pocket
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H
(@NearLegalJones) reported
@virginmedia Yesterday. Your systems were down so they were going to call back. It’s very difficult to get through to you guys.
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Helen T
(@Sleepyparadise) reported
@virginmedia The complaint is regarding my installation and the intermittent fault that you keep saying doesn't exist and yet every time I speak to someone you tell me there is on going work since February 10th in my area. I paid for the installation and it has not been done properly.
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Fadel Soliman
(@FadelSoliman) reported
@virginmedia your colleague told me last night that there is noise on the cable and that by 3 PM today it will be solved the problem persists until now I am a new customer and since the router was installed 5 days ago I haven't been able to use the service for 1 hr.
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Caroline Troy
(@CarolineTroy) reported
@lucieAbuchi @virginmedia Not AGAIN Lucie 😭🤬😡 @virginmedia are renowned in #Medway for having poor service. I hope you get it sorted quickly!
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Katiejayne pratchett
(@Katiejayneprat1) reported
Is there a problem with virgin mobile today as apps keep crashing, Google search bar doesn't work and links do not open @virginmedia