Virgin Media Outage Report in South Muskham, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in South Muskham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Muskham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near South Muskham, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln and Newark on Trent.
City | Problem Type | Report Time |
---|---|---|
Lincoln | Total Blackout | |
Lincoln | TV | |
Newark on Trent | TV | |
Lincoln | Wi-fi | |
Lincoln | Internet | |
Lincoln |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near South Muskham, England
Latest outage, problems and issue reports in South Muskham and nearby locations:
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Peter Walker
(@woolly80) reported
from
Nottinghamshire, England
Got to hand it to @virginmedia they excel themselves on their levels of customer service 👏. Hour and a half on the phone only for them to confirm what we knew all along, faulty box! Believe it'll be coming via Stork in the next week or so. Pity is everyone else's cs is the same
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Andrea Hodgkinson 💚
(@andie1105) reported
from
Nottinghamshire, England
@virginmedia You are doing exactly the same as the people in the phone. Pretending to help but telling me to call the same number. You’re just sending me round in circles. Your customer service is terrible. It’s a complete waste of time!
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Jonathan Garner
(@jongarner_spurs) reported
from
Waddington, England
@virginmedia Do not let the Country down tonight! No disruption to any of the services from 18:00 until 23:00 tonight!!! Or prepare for a backlash from your customers. #UEFAChampionsLeaguefinal #thfc #coys @SpursOfficial #nontravellingfan
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💜Olivia💜
(@Olivia_M94) reported
from
Bingham, England
Instagram down, and rockstar severs (GTA Online) and psn network, tf people! A few weeks back I was virgin media, and Snapchat and insta, now insta again and this... wtf is happening to the internet 🤔
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Sarah @ Handmade Teddy Bears, Cards and Gifts
(@All_Handmade) reported
from
Lincoln District, England
@virginmedia I have no mobile broadband or text service. Lincoln UK. I've rebooted my phone and nothing's changed.
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Londoner (of House Targaryen)
(@sibonski) reported
from
Carlton on Trent, England
@virginmedia make me an offer; TV and Broadband (BT are crap)
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Mason
(@ajmason1986) reported
from
Carlton on Trent, England
Are we going to be reimbursed for this down time @virginmedia #virginmobile
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Ian
(@speedyred711) reported
from
Nottinghamshire, England
@psychospen @NMBLAKE @ourlauzy @SkyHelpTeam @virginmedia I'm with virgin and never need to speak to customer service It works properly all the time
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Malc Shenton
(@shennty) reported
from
East Bridgford, England
@virginmedia It's important information regarding my Mother's account I need to cancel. I will not be elaborating further on here
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David O'Hanlon
(@calmspacecoach) reported
from
Nottinghamshire, England
@virginmedia By the way, This is the 8th conversation about this issue, plus two phone calls and three visits to your shop
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David O'Hanlon
(@calmspacecoach) reported
from
Nottinghamshire, England
@virginmedia Worst mobile suppliers ever. Utterly fecking useless.
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Ñøřţß🏳️🌈🇪🇺🧜♂️🧜♀️🔶️
(@NorThor78) reported
from
Lincoln District, England
Just spent £4.99 on virgin movies to watch All Is True (Shakespeare film) and it was the biggest waste of money ever. Also, the whole film played without a hitch on @virginmedia, yet a half hour show I tried to watch on @NetflixUK stopped 4 times cos a signal 'wasn't found...'🤔
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Peter Walker
(@woolly80) reported
from
Nottinghamshire, England
@virginmedia I accept it will take some time for you to get to the bottom of any complaint. What we would like is a service we're paying good money for to actually work and not have to wait another week for it to possibly be fixed. Tell me I'm not being reasonable here.
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Hannah Stevenson
(@HannGrenade__) reported
from
Lincoln District, England
@virginmedia get on the call, he went silent again and then suddenly started discussing the issue again. Terrible staff!!!! Your audits clearly aren't working.
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2Kanes⭐⭐⭐⭐⭐⭐
(@JusTWriGhT92x) reported
from
Nottinghamshire, England
@notcharlietwigg @virginmedia The amount of bust ups I've had with VM if be kicking off to ****
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MJL
(@mjlangrish) reported
from
Nottinghamshire, England
Impressive that @virginmedia customer service is so bad that by the time you get past the 20 minute hold they’ve closed!!
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karen best
(@karenbest2) reported
from
Carlton on Trent, England
@virginmedia We’ve been trying to cancel all our services with you since Monday and give up as no one is picking up m. Trying now and 10 minutes in and still in a queue!! Ridiculous!
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Benji
(@BenjaminBoothe) reported
from
Nottinghamshire, England
@virginmedia are very sorry that it is the customers fault that they can no longer provide a service in the area they're moving to. Because of this it's ok 2 charge a customer an early disconnection fee even if they don't wish 2 cancel. Virgin Media I respect your hustle👏🏿👏🏿 😂😂
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David O'Hanlon
(@calmspacecoach) reported
from
Nottinghamshire, England
@virginmedia Tried that. Nothing happens. Never mind, I'm sure I can find another mobile provider
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Hannah Stevenson
(@HannGrenade__) reported
from
Lincoln District, England
Terrible service from @virginmedia, was told Internet would be on by 9am today, activated line, nothing happened, customer services made me jump through hoops and had the most disgusting attitude, then been palmed off with the old "it's been reset, give it an hour". Disgraceful.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Taylor
(@Fatty_Matty_34) reported
@virginmedia Part 5: Said goodbye very rudely then hung up. I’ve never in my life been treated so appallingly as a customer from any company.
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Becky
(@Trev_vamp) reported
@virginmedia I received it on 09/01/21 at 9.23pm when I had complete loss of internet and then I text again yesterday when my landline stopped working and got the same message at 5.22pm and I sent another today because I’m still having problems and got the same message at 1.24pm !
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yaz
(@yasminneee3) reported
@virginmedia the worst
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trixie
(@LongJayne) reported
@virginhelp @virginmedia My cable is broken! No virgin mobile ...can't call 150 as phone obviously not working...over 18hrs myself and husband holding on seperate mobiles...keep being sent to a bot!!
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Daniel Blundell
(@bigdan89) reported
@virginmedia O I’m sorry that is not a good enough. A full public apology and acknowledgement that you failed on your customer services is required. It shows how bad it is as your asking me what the call was about. This whole thread tells you what was being discuss3 when promised a call.
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Kazzkazz 🇬🇧🇬🇧🇬🇧 #iamtommy
(@kazzkazz39) reported
@virginmedia can you tell me if there are any issues in the BR5 area please. My mum cannot use her WiFi to work, has phoned you and u said I wld so a reset thing but it’s still not working. She’s tried calling again but given up with an hours wait!
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Brian Dunn
(@bjbear72) reported
@virginmedia Have tried to resolve an issue now for 2 days but today was the final insult. Waited on the online chat approx 40 mins only to be told to hold for another 15 mins whilst the agent goes for a break. Can someone PM me ASAP
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Adam Phillips
(@adamphillips193) reported
@virginmedia you have the worst customer service chat ever I've been hanging on for over 4 hours now. #CustomerService #poorcustomerservice
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Pablo
(@pyrcroft) reported
@virginmedia May I also suggest you look at previous tweets from and you will see what the issue is and how it is still not resolved and I want it escalated as I have spent days and days with your guys and still not resolved..
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Chloe Firkins
(@ChloeFirkins) reported
4 hours for an existing customer to get through to Virgin Media but to get through to Sales and to set anything up with them it takes seconds before I am talking to old Janet! #CustomerService #Joke