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Virgin Media

Virgin Media Outage Report in South Muskham, Nottinghamshire, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in South Muskham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Muskham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near South Muskham, England

The most recent Virgin Media outage reports came from the following cities: North Hykeham, Newark on Trent, and Lincoln.

CityProblem TypeReport Time
Newark on Trent Internet 1 month ago
Lincoln TV 2 months ago
Lincoln Internet 2 months ago
Lincoln Wi-fi 2 months ago
Lincoln Wi-fi 2 months ago
Newark on Trent Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near South Muskham, England

Latest outage, problems and issue reports in South Muskham and nearby locations:

  • xxjessiedavis
    🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    @virginmedia Hi! My wifi is very slow and keeps cutting in and out plus I never get a good signal with my wifi at the other side of the house in which case I need a wifi booster, and my phone I have a contract with you and the signal is awful!! I should be getting 5g but I don’t!!

  • Lencal03
    Lencal (@Lencal03) reported from Nottinghamshire, England

    @virginmedia Says no issues

  • xxjessiedavis
    🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    Virgin media are absolutely diabolical!!!! No end of problems all the time and now have no wifi!!! That’s it I’m moving providers!! 😡😡 @virginmedia

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia That’s not true that why they now allow calls to other urgent services for priority vulnerable customers such as gas, water electric police and medical urgent but not emergency numbers the trouble is this doesn’t allow calls to hone help and life lines though they should!

  • mickyrichards27
    Micky Richards (@mickyrichards27) reported from Lincoln District, England

    @virginmedia I've had it with your Internet. WiFi is atrocious. Disconnected and stored away. Getting sky tomorrow. Can't cancel virgin as in contract. Even had a new router...

  • Matthew56242945
    Matthew Cooper (@Matthew56242945) reported from Carlton on Trent, England

    Virgin Media fixed the phone issue, a local fault, so I rang Royal Mail to get my money back. The phone went out again during the call. If I was a person with anxiety and depression issues this might be a major problem. Oh wait, I am a person.....

  • mocktanza
    Mark 🏳️‍🌈🇺🇦 (@mocktanza) reported from Nottinghamshire, England

    @virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed

  • oh_so_boatie
    Jessica Boatright (@oh_so_boatie) reported from Lincoln District, England

    @virginmedia Yes, issues showing. I've had to go to a cafe to work - so now as well as lost hours of income I'm down bus fare and refreshments so that I can use the the WiFi.

  • RichardFarrell8
    Richard Farrell (@RichardFarrell8) reported from Carlton on Trent, England

    Looking for advice. Trying to cancel @virginmedia as they keep saying I owe them £168 but they should have credited me £70 but they have debited me instead. Made several calls over the past weeks to no joy. Logged a formal complaint to no avail. Advice is much appreciated 🤯

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia The biggest problem is you do t know how they work, installers don’t know how to check they work and more importantly no one seems to understand why they’re NEEDED! They will be why someone dies and Virgin WILL be named in the courts at a guilty party!

  • xxjessiedavis
    🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    @virginmedia No, it keeps saying there no problems but there is.

  • my_minxy
    MyMinxy (@my_minxy) reported from Lincoln District, England

    @virginmedia on the phone now for 3rd time as get cut off, no internet and NO HELP, it’s been over 24hrs now, I need the internet

  • Lencal03
    Lencal (@Lencal03) reported from Nottinghamshire, England

    @virginmedia Please… Please… Please… ******* sort your **** out

  • emroo21
    Emily Rooke (@emroo21) reported from Nottinghamshire, England

    @virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!

  • etheridg
    john etheridge (@etheridg) reported from Lincoln District, England

    @virginmedia,I'm John etheridge,I've rung you twice now,yesterday+today+you've cut me off,this is disgusting!not v.professional,not keen about yr firm anymore,customer service is crap,please cancel my broadband/,phone now+cancel coming to me on the 15th of this month!I'm annoyed

  • my_minxy
    MyMinxy (@my_minxy) reported from Lincoln District, England

    @virginmedia Engineer came Friday, still no service on the phone for 10 hrs to 18 people Saturday, you closed my complaint with £10 credit that I never agreed to, yet still no service waiting for another engineer… my complaint IS NOT RESOLVED @virginmedia

  • oh_so_boatie
    Jessica Boatright (@oh_so_boatie) reported from Lincoln District, England

    Not a great start to Monday - @virginmedia is down, mobile hotspot not working, and as a freelancer who doesn't get paid when I don't work, losing much needed income while things are ££££ is very irritating 😞

  • Davith03257086
    Davith (@Davith03257086) reported from Lincoln District, England

    @virginmedia any chance of you sorting out the broadband issue in and around Lincoln. It's been going on for a couple of hours

  • xxjessiedavis
    🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    @virginmedia It’s not working I’m trying on my laptop and still nothing!!

  • AntonioAsh89
    AntonioAsh (@AntonioAsh89) reported from Nottinghamshire, England

    @falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • holby781
    holby78 (@holby781) reported

    @virginmedia Can connect but slow, is it normal to have the red solid light on my router? Thought it was white usually

  • nmicklewright
    ❤️Nikki Micklewright (@nmicklewright) reported

    @virginmedia BBC1 HD not working

  • Rbrbrb1114
    RBRB14 (@Rbrbrb1114) reported

    @virginmedia You can shove your generic replies up your arse as well. Maybe some customer service training for the whole company would change the terrible reputation that you have.

  • UmziAFC
    Umera (@UmziAFC) reported

    Oh #virginmedia is lucky the match tonight is on Amazon Prime. This TV outage is a piss take. Not a single channel working,sort it asap @virginmedia

  • localdriver2
    localdriver (@localdriver2) reported

    @virginmedia Thanks for the STOCK COPIED AND PASTED twit. @WhichUK please include the use of stock twits in your #CustomerService metrics & their relevance to the enquiry (this reply has no bearing on the fact VM will not be compensating it's customers for the lack of paid for TV Service).

  • Ian1603
    Ian1558 (@Ian1603) reported

    @virginmedia @TyrellLadyo But why just cut us off. I am looking to cancel

  • sam_lilja
    Sam Lilja (@sam_lilja) reported

    @virginmedia The website was down, but service seems to be back. Thanks for your diligence in getting it restored!

  • Rachyfryo
    Rachael Fry (@Rachyfryo) reported

    @virginmedia I hope you will be refunding your customers for a days loss of service today.

  • Rockchic65
    LM❤ (@Rockchic65) reported

    @SharonFindlay13 @Seons_Le @virginmedia No, we pay for the highest speed broadband they have actually.. And I only expect to receive the service I pay for. Thanks for your expertise though.

  • SimonJCar
    Simon John Carpenter (@SimonJCar) reported

    Is it just me or are there others who would rather face dismemberment by a halberd-wielding Viking than try and use Virgin Media’s Customer Service?