Virgin Media outages and service status in Annesley, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Annesley, including 1 direct report.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 9, 11:42 AM GMT+1.
- Internet (88%)
- Wi-fi (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Annesley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Annesley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Annesley, England
The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Ilkeston, Mansfield, Chesterfield, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Derby
|
Wi-fi | 1 hour ago |
|
Nottingham
|
Internet | 12 hours ago |
|
Nottingham
|
Wi-fi | 20 hours ago |
|
Ilkeston
|
Internet | 1 day ago |
|
Derby
|
Internet | 2 days ago |
|
Nottingham
|
Internet | 5 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Annesley, England
Latest outage, problems and issue reports in Annesley and nearby locations:
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sam steel (@smithy_steel) reported from Beeston, England@virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all
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OfficialJohnHarrison (@jph1962) reported from West Bridgford, England@virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail
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Gary Moore (@Gary_Moore14) reported from Chesterfield, England@bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢
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Lisa (@lisahaywood10) reported from Eastwood, England@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since
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Nathaniel Hammond (@nfourtythree) reported from West Bridgford, England@virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30
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Gareth Morgan (@gm6016) reported from Nottinghamshire, EnglandWifi down again for third time in two weeks. Not good enough @virginmedia.
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.
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MJL (@mjlangrish) reported from Nottinghamshire, EnglandImpressive that @virginmedia customer service is so bad that by the time you get past the 20 minute hold they’ve closed!!
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Andrea Hodgkinson 💚 (@andie1105) reported from Nottinghamshire, England@virginmedia You are doing exactly the same as the people in the phone. Pretending to help but telling me to call the same number. You’re just sending me round in circles. Your customer service is terrible. It’s a complete waste of time!
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Darren Fuller (@dazfuller) reported from West Hallam, England@virginmedia And that information is exactly the problem and the thing which needs reviewing by your security teams. It's terrible advice!
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Andrea Hodgkinson 💚 (@andie1105) reported from Nottinghamshire, England@virginmedia No I wasn’t. The customer service girl seemed very unsure as to how to proceed. I explained more than once that it was brand new. I explained my neighbour had VM and I connect to a hotspot when outside.
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hollibob (@hollibob) reported from Stapleford, England@virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service
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MelanieSmith (@midgetgem1980) reported from Heanor and Loscoe, England@virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs
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Nathaniel Hammond (@nfourtythree) reported from West Bridgford, England@virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too
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Bal Sanghera (@BalSanghera) reported from Nottinghamshire, England@Ofcom @virginmedia Low and behold I got a SMS stating they identified a network issue and it has now been resolved. Really wish @virginmedia trained thier call centre agents better. Back online thanks👍
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PriPri (@Frizzx) reported from Mansfield Woodhouse, England@virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.
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Darrin (@modpies) reported from Hucknall under Huthwaite, England@ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.
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Mikey Lappin (@mjlappo) reported from Nottinghamshire, England@virginmedia Thank you for getting back to me. I wanted to look at changing my package, however given the level of customer service I feel it’s best to move to another provider. I should be getting a call back from a Manager today. Fingers crossed 🤞🏼
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michelle levick (@shell163) reported from Chesterfield, England@virginmedia That would be me then, no service since lunchtime!!
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sam steel (@smithy_steel) reported from Stapleford, EnglandHad @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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joe 2.0 (@Joe_Cody) reported@virginmedia I rang up to cancel but when I typed the required characters for my password I was told it was wrong. However I am using that password to access my account online
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Carl Ward (@CarlWar39707411) reported@virginmedia hi 8ve come on holiday to Spain but ot keeps saying I'm not registered on network and I can get a single
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SteveB (@SPB69) reported@virginmedia I've heard nothing, I rang to lodge a complaint, spoke to a lady called Heather who said there was nothing new on the system. I've had no contact since.
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Sharon (@Smeod) reported@mhairicatherine @virginmedia @virginmedia has the worst customer service ever. They make you wonder whether you'd rather live without broadband! Appalling. I had 5 hr convo. Nothing was resolved. Made a complaint in writing. Resolution after 10 day wait was to call customer services!!! Case closed. Grrr!
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KITTY 🌿 (@Fullmet4lKitty) reported@virginmedia But I get that every day. And because it’s okay again when it reaches 24hours it resets. Last night it said the link was down for maintenance so I couldn’t even try it. Honestly I’ve not had one full day where there hasn’t been an issue so far. It’s horrendous.
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Gareth Coates 💙 (@GarethECoates) reported@virginmedia @BernardThresher ZR, Bernard has already been dealing with this since 8:00am; what makes you think making a phone call and starting the process again is a good idea? As a VM customer, I know it doesn't matter which channel used; trying to resolve any issues that arise is horrific.
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Stewart (@archie_82) reported@vmo2business Is this the same Virgin Media that switched my mobile contract to @O2 who can’t even provide a 4G service in busy areas? Sort the basics out before bigging yourselves up
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J Stuart Ridyard (@JStuartRidyard) reported@virginmedia Lol, I'm not sure the point of having this conversation. I literally said above that it was the IT support tickets that I was chasing... Perhaps you could read more than a single post in a thread before replying?
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Gavin Minton (@GavinMinton) reported@virginmedia who can help us with our installation? If has been delayed and been on the phone for 1 hour, being passed to multiple people and no-one has a clue!
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Mary Meacham 🌻☮️ (@MaryPlanAhead) reported@vmbusiness we moved to a business line over a week ago. Our landline no has not yet been transferred and the BB didn’t work for four days last week. Today it is not working again. disgraceful service who do I speak to re either speedy repair or moving back to residential