Virgin Media Outage Report in Annesley, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Annesley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Annesley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Annesley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Ilkeston, Chesterfield, Nottingham, Mansfield, Sutton in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
||
| Ilkeston |
Wi-fi | |
| Derby |
Total Blackout | |
| Chesterfield |
Phone | |
| Nottingham |
Wi-fi | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Annesley, England
Latest outage, problems and issue reports in Annesley and nearby locations:
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TheRealCraig
(@AnIndividualist) reported
from
Annesley, England
Hey @virginmedia been on hold for over 20 minutes. Is there any other way I can cancel my package. Thanx
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Charlotte 🐨
(@fryingpantheist) reported
from
West Bridgford, England
@virginmedia Okay, so on Thursday we were told to cancel the order and reorder it. We’ve done that so that we could pick it up today and have heard nothing about the delivery. Also, the person we spoke to over the phone on Thursday called us liars over the price we paid.
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Steve Sulley
(@SteveSulley1) reported
from
Nottinghamshire, England
Unbelievable.. World Cup final and @virginmedia Internet down .. phones Down and TV down .. in Wollaton Nottingham #getitsorted #ineedarebate #thisisnotNYC
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Dave Maran
(@DaveMaran) reported
from
Brinsley, England
@virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.
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Mark Simms
(@marksimms3) reported
from
Selston, England
Wow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each
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Richard Williams
(@rlswilliams) reported
from
Eastwood, England
.@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔
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Diana Brown
(@dibr150201) reported
from
Ravenshead, England
@virginmedia I will try but why do you think I am on twitter gave up on 150 after35 minutes and no reply from chat room. There doesn’t appear to be a customer service.
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Andy Yates.
(@Andyy680) reported
from
Mansfield Woodhouse, England
@kevin0u @ASK_des @GMB @LBC I'd love to but here in the east kids I can't get it on the DAB radio and they aren't on the @virginmedia network.
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Jon
(@jonrileynffc) reported
from
Selston, England
@virginmedia No faults. Other channels fine. Just sky sports quality is terrible
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Phillip Robottom
(@PhilRobottom) reported
from
Blidworth, England
@virginmedia When you’ve been on hold since 7.42pm then you get cut off after 1hr 3mins of waiting. Awful Awful Awful. This is only the fifth attempt to correct a long term existing customer. As per awful advertisements on TV shall we try and disguise ourselves as new customers!
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Mark Simms
(@marksimms3) reported
from
Selston, England
@bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..
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Jon
(@jonrileynffc) reported
from
Selston, England
@virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕
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Martyn Bowler 🇪🇺 #FBPE
(@MartynBowler) reported
from
Mansfield Woodhouse, England
@virginmedia so the password reset function on the website is down. Decide to call you but “we are busy and can’t take your call. Ring back after 8am tomorrow” want to introduce my daughter who has just bought a house but thinking of going elsewhere myself
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Martyn Bowler 🇪🇺 #FBPE
(@MartynBowler) reported
from
Mansfield Woodhouse, England
@virginmedia I want to introduce my daughter who has bought a house. £29 a month for tv, broadband & talk weekend. Website is down to reset my password for the referral and the offer ends at midnight.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.
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Mark Butterworth
(@markyb82) reported
from
Nottinghamshire, England
@virginmedia I'm trying to give notice to cancel my mobile contract with you but no one on the phones is actually able to help, turns out they never updated my address now hung up on me #fail #customerservice
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B&M Installations
(@BMInstallations) reported
from
Nottinghamshire, England
We are having problems with our phone lines today, we’re assured by @vmbusiness that an engineer is working to fix the problem but for now please call 07711576968 to reach us
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Kerry Turner
(@4goggas) reported
from
Nottinghamshire, England
@The_Crust @virginmedia I had that pain for several years. Moved house & got a new, shiny hub. I don’t even know what the two different bands are any more. Never see them pop up. For ages VMBB told me that my hub was up to date. Not.
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Richard Williams
(@rlswilliams) reported
from
Eastwood, England
Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔
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Peter Walker
(@woolly80) reported
from
Nottinghamshire, England
@virginmedia We have already given you a complaint number see, earlier tweets. We have added today's debacle to this so we should get a response within 7 days.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jason
(@JasonLTFC) reported
@virginmedia Called up Friday to sort out WIFI signal and still no better. I can only get a signal in the room that has the router in. Every other room goes straight to 4G yet your Virgin Media Connect lies by saying it’s great in every room.
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ℒ aura~jane
(@lauraedgoose_) reported
@virginmedia tv box completely not working, can’t get any channels, tried calling and got hung up on?
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Freedom of Thought
(@gaddaarmodi) reported
@virginmedia your website is ****. can't login and can't see my bills or payments.
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Lady Karminsky
(@LKarminsky) reported
@virginmedia is there a common issue with accessing @netflix on the app or channel? Tries to start but goes back to the menu. Any way to fix? I can’t see any info on your website. Tnx
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Preriit Souda
(@preriit2131) reported
@virginmedia And your internet service fails again. Why can’t you create a proper cable line
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Void LDOE
(@VoidLdoe) reported
@virginmedia , internet hasnt been working for the last 2 weeks , used to have 250 mb download and 25 upload on a speed test , now its 2 mb download and 1 mb upload. Came once to "fix" it and nothing changed... very dissapointed
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Ryan
(@TweetsFailMe) reported
@PremierTVHelp I'm being billed 12.99 (price seems to match virgin package) but I moved and left virgin in January. How do I stop this payment as I don't have virgin media and if i try and login to your website it says there is no account for my email?
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Daniel
(@Dannn0401) reported
@virginmedia And yet you still don't service my area after many years of requests
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Emma L Fowler
(@jivequeen_emma) reported
@virginmedia Thanks for the sympathy and apology but I need an actual resolution to this please? I'm stuck with a faulty device for the next 3 years on my contract with you unless I pay to fix it!!! Which is absurd as I didnt ask for a faulty device!!!
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Steven Fulton
(@FreakOutITGeek) reported
@brionycullin @virginmedia They provide(d) new “oomph” customers with a 4G sim so that when/if their internet goes down they can use that. They don’t supply it to existing or renewing customers for some reason. 🤬