Virgin Media Outage Report in Annesley, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Annesley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Annesley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Annesley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield, Selston, Derby and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Wi-fi | |
| Chesterfield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Annesley, England
Latest outage, problems and issue reports in Annesley and nearby locations:
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia Tried to renew deal, promised a price but never sent contract following call, called back and next advisor offered higher price. Eventually agreed to honor initial offer but then sent through a contract for wrong amount. Wasted 2 hrs waiting on online chat today.
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Ian 🔴⚪️🔴🏴🇹🇷
(@ismith1968) reported
from
Nottinghamshire, England
You get an email from @virginmedia saying your latest bill is ready when for the last 2 weeks the internet has been off & on more times than a light switch with no mention of compensation for the reduced service.......very poor
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Graeme Dixon
(@GraemeDixon_) reported
from
West Bridgford, England
@virginmedia down again.
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VEGANOO Ⓥ
(@veganoo) reported
from
Nottinghamshire, England
@virginmedia your customer service people for Virgin Mobile UK are hopeless! Over 3 hours now for a simple request. Keep getting passed to wrong department and waiting for an answer all over again!
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CARLA LUCAS
(@ccielucas) reported
from
Pleasley, England
@BenJamesPhotos @virginmedia Was with Virgin & initially happy with the service. Their customer services were dreadful when I wanted to cancel to go to Sky who were alot cheaper. No loyalty was shown at all & that is the one thing Sky has proved they have an abudance off during a hugely difficult 18 months.
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Mary Oliver
(@Mary_C_Oliver) reported
from
Beeston, England
@virginmedia Also, the number is not working
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Carly
(@CarlyssWorld) reported
from
West Bridgford, England
@virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke
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John Byrne 🏴
(@derbytrim) reported
from
Belper, England
@virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.
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DjAaryAnnaleise🇯🇲💕
(@aaryannax) reported
from
Nottinghamshire, England
virgin media down again? lol i’m tired
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Gurcharan (Guch) Manku
(@guchmanku) reported
from
West Bridgford, England
Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...
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Christopher Galazka
(@ChrisG_TSU) reported
from
Mansfield Woodhouse, England
Surprise surprise Virgin Media is down again 😑
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Kizzy 🦇 Puckmigo23
(@Kizztronice) reported
from
Awsworth, England
@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I am trying to send an email with some serious issues of what I think is hacking coming from a #friends #phone #texts with #links and #login #pasword but you don't have a #working #email #CustomerService #attrocious
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP
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Cameron Clark
(@Camclarky) reported
from
Nottinghamshire, England
Virgin media have ruined my night, whole thing goes down 5 minutes before kick off!
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia spoken to 3 advisors over recent weeks to resolve contract issues, none of them did what they said they would. promised a manager callback 2 weeks ago, never happened. Made a complaint using online form 12 days ago and not been acknowledged. Hopeless!
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Simeon
(@simelynch) reported
from
Nottinghamshire, England
was gonna say this long weekend was a good excuse to catch up on some stuff but no i’m a virgin media customer!!!
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Patricio R. Sanchez
(@psanchezc) reported
from
Nottinghamshire, England
@virginmedia @0rochi I’m with the same issue. All looking normal but no able to open any website and mobiles desconnected too!
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🔥 𝓙𝓾𝓷𝓮𝓬𝓱𝓲 𝓒𝓪𝓻𝓽𝓮𝓻®️❄️🚀🇯🇲
(@JUNIORC4RT1ER) reported
from
Nottinghamshire, England
Pmsl blaming virgin media on having no signal LMFAO 😆 #NS10v10
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Patricio R. Sanchez
(@psanchezc) reported
from
Beeston, England
@virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@matthewdbooth) reported
@virginmedia @vmbusinesshelp I don't want to chase to a customer service agent who didn't call back. Because they NEVER call back. I didn't want to talk to them in the first place. I just wanted the SIM card I ordered with my broadband months ago.
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Matt
(@matthewdbooth) reported
@virginmedia @vmbusinesshelp I don't want phone calls from your collections department because your customer service agent didn't set up my direct debit immediately so it didn't get paid in the first month.
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Ian Dennis
(@iandhd) reported
@basialo @virginmedia Yes their customer service is appalling. I've been in the same cycle of trying to renegotiate my 84 year old mothers contract as it went up by 30 quid a month! Just get passed from team to team and then have to start over every day with the same questions. Infuriating!
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Steph Sims
(@steelysteph) reported
@virginmedia After a long wait on WhatsApp, I finally had a decent conversation with one of your Customer Relations team. He understood my needs and produced a very suitable deal which I have accepted. Just a shame that loyal customers have to go through this process to every 18 months.
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Boyd Dubber
(@BoydDubber) reported
@virginmedia That’s what I’ve been waiting on since 08/2020! So you are saying I should ask for a callback from a manager to discuss my complaint about never having received a callback from a manager to discuss my original complaint despite being told 12 times I would. 🤯 Worst company ever.
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Ana21
(@Ana2154323274) reported
@virginmedia I still think thats highly unfair as how am i supposed to know that there's an issue processing the order unless someone from virgin media tells me? I only found out once i called to enquire why the date had passed but i hadnt heard anything. That doesnt seem right or fair to me
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Henry Walsh
(@h2walsh) reported
@virginmedia Hi I am still trying to cancel my account 10 days later. Is there another way to do this?
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giorgia
(@lucapavel) reported
@virginmedia I heard horror stories regarding customer service..but Mon i called, waiting only 10 min. I have been give for today, a person to sort out the problem (thanks Cameron 47713) Absolutely 💯 service, router working, WiFi everything done in 30 minutes visit. Thank you
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John
(@John_P_McD) reported
@virginmedia why isn't your contact webform working? Just spent half an hour writing complaint about utterly diabolical service but it doesn't work, it doesn't submit anything. Why not? Don't your customers deserve better when you CS is so awful?
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Alban Kastrati
(@banikastrati96) reported
So upset about customer service at @virginmedia and @YodelOnline. Long story short, I ordered one phone a MONTH ago, yodel delivered it to someone else... After one month of communication now they decided to make me pay for a phone that I have never received!!! Unbelievable!!!!