Virgin Media Outage Report in Sandiacre, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sandiacre, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sandiacre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Sandiacre, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Swadlincote, Nottingham, Derby, Belper, Loughborough, Ilkeston and Ripley.
| City | Problem Type | Report Time |
|---|---|---|
 Swadlincote |
Internet | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Phone | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sandiacre, England
Latest outage, problems and issue reports in Sandiacre and nearby locations:
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Neil Johnson
(@neilmjohnson72) reported
from
Ashby-de-la-Zouch, England
@virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia The loss of service registration doesn't even work!
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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Stuart Windle
(@stuwin1) reported
from
Stenson Fields, England
@virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend
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Chris Seddon
(@_Chris_Seddon_) reported
from
Melbourne, England
Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia It's been like this for a while. I cannot rely on the service at all.
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dingdinghopkin @winnits @virginmedia Product good, terrible company.
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Sinead Bacon👩🏼⚕️
(@prinnysinead) reported
from
Kegworth, England
@virginmedia need to sort their shit out, we’ve had shitty on off WiFi for months now 🙄🙄
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Paul
(@teaguestar) reported
from
Clifton, England
@virginmedia Your customer service ( that’s a complete trade description act wording) are shocking . 40 mins waiting cut off twice . Garbage
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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Amazon Aquatics
(@AmazonAquatics1) reported
from
Ripley, England
@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
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James Watts
(@james_watts) reported
from
Sandiacre, England
@virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia No issues reported and yet again I can't access any on demand TV tonight.
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JayBhojani
(@MrBhojani) reported
from
Loughborough, England
@virginmedia £160 a month for you to be shit.
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Charlie Bethel
(@charlie_bethel) reported
from
Beeston, England
@virginmedia Very very poor customer service
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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Charlie Bethel
(@charlie_bethel) reported
from
Beeston, England
@virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Harrison
(@tinyhaz) reported
@virginmedia @Ofcom all you do is say sorry I want action. A resolution.
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beagz
(@b3agz) reported
@virginmedia Okay so Virgin have acknowledged the problem is on their end, as expected, now we have to wait another five hours to get the Internet back. I've tried complaining about this, the resolution was "apologise to customer". I just want the bloody service we're paying for.
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Jason Holland
(@jasonholland) reported
@virginmedia I’m being emailed as though I have Virgin Media TV, which I don’t. Last year someone put an email address for me when they started a new contract. The new ‘help’ website lacks any help… who do I contact?
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Parma Dhillon
(@parmadhillon) reported
@virginmedia help! Massive issues with getting a refund on a residential accounts I have been overpaying for the last 2 years !! The 0345 454 1111 number is useless !! Transferred- cut off- rude staff- please help !!!
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Sheena Raichura
(@sheena900) reported
@virginmedia I did call you team on this number on several occasions but my issue has still not been resolved. Your technical team spend an hour with me every time I call to go through diagnostics, however the issue still remains. Can anyone else help me?
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M a a r i e s
(@MaariesHanif) reported
@virginmedia We are trying to give our notice as our new provider started this week. I called today. Several times but as soon as we reach the disconnections department and pass security the call ends. Before we get the chance to ask to cancel our services
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Michael Ranaldo
(@MichaelJRanaldo) reported
Honestly @virginmedia can just jog on. Can’t wait to cancel.
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ADR Investors
(@adrinvestors) reported
@virginmedia Connection is completely down again! I have no confidence they will do anything over the phone!
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Michael Ranaldo
(@MichaelJRanaldo) reported
Honestly @virginmedia can just jog on. Cant wait to cancel.
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alison
(@aliecoomber) reported
@virginmedia I rcd an email today saying complaint C-1604211808 was resolved but the resolution was left blank. I have had no contact from virgin and I don’t know which complaint it relates to (and it DEFINITELY isn’t resolved)The priority is not the overpayments but the default in my record!