Virgin Media outages and service status in Sandiacre, England

Problems in the last 24 hours in Sandiacre, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sandiacre, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandiacre, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Loughborough, and Derby.

City	Problem Type	Report Time
Nottingham	Internet	12 hours ago
Nottingham	Internet	2 days ago
Nottingham	TV	3 days ago
Ilkeston	Total Blackout	3 days ago
Nottingham	Internet	4 days ago
Loughborough	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sandiacre, England

Latest outage, problems and issue reports in Sandiacre and nearby locations:

• 
  National Forest E-Bike Holidays (@Ebike_holidays) reported 2 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia Everyone is very apologetic but that doesn’t help give a vulnerable old lady the peace of mind that her son is available at the other end of the phone, should something happen.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 4 minutes ago from Wilford, England

  @virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence

• 
  Mark Simms (@marksimms3) reported 4 minutes ago from Selston, England

  I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

• 
  Emily Rooke (@emroo21) reported 6 minutes ago from Woodthorpe, England

  @virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.

• 
  li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported 6 minutes ago from Swadlincote, England

  @virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is

• 
  Luketh (@Luketh13ttv) reported 14 minutes ago from Heanor and Loscoe, England

  Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

• 
  haasty kawa (@haasty_kawa) reported 15 minutes ago from Derby, England

  @virginmedia I’m not happy at all. My internet has been down since last night till now . I have tried to call customer service and it would straight decline it . I tried going on the website but still it won’t let me . As I work from home . Here is the area DE248ET

• 
  Chris Maltby (@ChrisMaltby) reported 24 minutes ago from West Bridgford, England

  @virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent

• 
  Sushrut (@Sushrutuk) reported 28 minutes ago from West Bridgford, England

  @virginmedia - is there a red button issue on sky sports?

• 
  paulwitneyphoto (@paulwitneyphoto) reported 31 minutes ago from Ruddington, England

  @virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 31 minutes ago from Eastwood, England

  @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

• 
  richard taylor (@richardtaylor37) reported 32 minutes ago from Stapleford, England

  @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

• 
  Nigel Hudson (@nghudson) reported 38 minutes ago from West Bridgford, England

  @Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.

• 
  Fazal Rehman (@breadf2man) reported 41 minutes ago from Loughborough, England

  @virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor

• 
  paulwitneyphoto (@paulwitneyphoto) reported 44 minutes ago from Ruddington, England

  @virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!

• 
  Matt Triggs (@mjtriggs) reported 47 minutes ago from West Bridgford, England

  @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

• 
  Lee Smith (@lee0510) reported 49 minutes ago from Ilkeston, England

  @virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.

• 
  Fazal Rehman (@breadf2man) reported 53 minutes ago from Loughborough, England

  @virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 53 minutes ago from Wilford, England

  @virginmedia 40 mins on and no update - are your staff actively working on restoring service ?

• 
  Daz_NFFC 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@NFFCDaz) reported 55 minutes ago from New Basford, England

  @virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BH (@Welshyyyyy) reported 2 minutes ago

  @keithapearson @virginmedia Couldn't agree more, awful company to deal with

• 
  dustbin hoffman (@Dazzle72Nolan) reported 5 minutes ago

  @virginmedia why is my box suddenly experiencing problems nothing changed at my end and yes I have tried resetting etc

• 
  Ben C (@BenChubb4) reported 7 minutes ago

  @virginmedia Ive now been told that to get my ticket number, they will need to raise a new ticket further delaying the original problem resolution date. That cannot be true and doesn’t work like that in other organisations who use tickets and escalation points through a CRM system

• 
  entrustTMF (@entrustTMF) reported 8 minutes ago

  @virginmedia Hello. Broadband/internet has been down for a while this morning(three separate devices not working since mid morning). Is there a general outage or is this likely to be a local, to me, issue? In Scotland Thanks for any assistance you can give

• 
  dustbin hoffman (@Dazzle72Nolan) reported 10 minutes ago

  @virginmedia why is my box suddenly experiencing problems nothing changed at my end and yes I have tried resetting etc

• 
  Andres Copeland (@andrescopeland) reported 10 minutes ago

  @virginmedia do you have any issues in the beckenham / bromley area? Both Internet and TV went down, tried restarting etc but not working.

• 
  jason morgan (@Jason29wctb) reported 16 minutes ago

  @virginmedia Called vm as much use as chocolate frying pan , same thing every time pinhole reset ,we need engineer at your house, and no problem 20 visits last year 2 in last 3 weeks , faulty Internet for 11 years , retention team tomorrow

• 
  Paul Groadey (@PGroadey19230) reported 16 minutes ago

  @vmbusiness AGAIN ....LOCKED OUT MY ACCOUNT SINCE 02 WANTED ANOTHER E MAIL ...... I AM 1 OF "THOUSANDS" COMPLAINING ABOUT THIS ISSUE ! BIGGEST MESS UP SINCE THE 02 MERGE. IF CUSTOMERS HAVE NOTHING TO DO WITH 02 IE A SIM OR PHONE WHY DO PEOPLE NEED A BACK UP E MAIL FOR 02 ?

• 
  entrustTMF (@entrustTMF) reported 17 minutes ago

  @virginmedia I assumed that by the way they seem to move about so frequently and wildly. What I would REALLY like to know is if somebody is ACTUALLY physically addressing the problem and genuinely working on it? I was asked to DM you yesterday, which I did, but haven't had ANY reply to that

• 
  Adz (@MrAdz259) reported 19 minutes ago

  @virginmedia I was informed by a customer service rep, that my service would be disconnected on April 16th, after notifying on March 16th, that I had switched providers via one touch switch.