Virgin Media Outage Report in Sandiacre, Derbyshire, England

Problems in the last 24 hours in Sandiacre, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sandiacre, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Sandiacre, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Derby, and Loughborough.

City	Problem Type	Report Time
Ilkeston	Internet	2 days ago
Nottingham	Wi-fi	2 days ago
Derby	Internet	3 days ago
Nottingham	TV	4 days ago
Ilkeston	Wi-fi	4 days ago
Nottingham	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sandiacre, England

Latest outage, problems and issue reports in Sandiacre and nearby locations:

• 
  Nigel Hudson (@nghudson) reported 9 minutes ago from West Bridgford, England

  @Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 9 minutes ago from Eastwood, England

  When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

• 
  Fazal Rehman (@breadf2man) reported 17 minutes ago from Loughborough, England

  Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits

• 
  Gerry White SEO geek (@dergal) reported 18 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia I tried - I assume it doesn't work on a mobile!?

• 
  Sushrut (@Sushrutuk) reported 20 minutes ago from West Bridgford, England

  @virginmedia - is there a red button issue on sky sports?

• 
  Fazal Rehman (@breadf2man) reported 22 minutes ago from Loughborough, England

  @virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband

• 
  Fazal Rehman (@breadf2man) reported 30 minutes ago from Loughborough, England

  @virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 32 minutes ago from Eastwood, England

  @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

• 
  Dane (@Forest_Dane) reported 33 minutes ago from Beeston, England

  @marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though

• 
  Gerry White SEO geek (@dergal) reported 33 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?

• 
  Luketh (@Luketh13ttv) reported 39 minutes ago from Heanor and Loscoe, England

  Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

• 
  Derbydog (@derbydog1976) reported 40 minutes ago from Stenson Fields, England

  @virginmedia @virginhelp is there a problem with the internet as mine has just dropped off

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 45 minutes ago from Ilkeston, England

  @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

• 
  Fazal Rehman (@breadf2man) reported 45 minutes ago from Loughborough, England

  @virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint

• 
  Steve Barlow (@red_dog14) reported 47 minutes ago from West Bridgford, England

  @dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.

• 
  Fazal Rehman (@breadf2man) reported 50 minutes ago from Loughborough, England

  @virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor

• 
  Nigel Hudson (@nghudson) reported 53 minutes ago from West Bridgford, England

  Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.

• 
  Luketh (@Luketh13ttv) reported 55 minutes ago from Heanor and Loscoe, England

  @virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 56 minutes ago from Eastwood, England

  @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

• 
  Simon Noone (@NooneSimon) reported 57 minutes ago from Ruddington, England

  @virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Corcoran (@mattyboy69er) reported 2 minutes ago

  @virginmedia @DangleLager The issues are your fault because your doing works on the service, yet again you did not notify anyone living in the area, hopefully you will be refunding us for lack of service.

• 
  Maria do Gozário (@MariaGozario) reported 2 minutes ago

  @VirginMediaIE is the worst Internet provider in Ireland, they customer support is horrible, they advertise is beautiful and cute but it doesn't reflect the reality of this company. Coming to Ireland the suggestion I will give you, stay away from them. @virginmedia

• 
  Phoebe Eloise (@ElloitsPhoebo) reported 4 minutes ago

  @virginmedia put in my VM sim but I haven’t got any service? Can’t call because I have no signal… it’s been more than half an hour.

• 
  Georgina Michaelides (@Mrs_Porgy) reported 5 minutes ago

  @virginmedia Hi again, it's now been three weeks and still no solution. Your phone lines just have automated messages unfortunately. Please advise

• 
  Paul (@Deep_diver_uk) reported 9 minutes ago

  @virginmedia They say mast fault, march22 and estimated fix April then June latest 29th July. This is not acceptable cant cancel as will affect mums contract with VM, so she’s paying for substandard service. What good will contacting them do she has contract with you which you have passed on

• 
  Barbara (@Barmel75) reported 10 minutes ago

  Love when I start streaming and 35 mins into it my wifi goes down. Thanks @virginmedia

• 
  Jill Gristwood💙#IstandwithNHSstaff💙 (@gw4) reported 12 minutes ago

  @virginmedia please tell me how I can get hold of a Wi-Fi booster! Tried via the app, the website, the chat service and I even resorted to phoning! Got nowhere….

• 
  Georgina Michaelides (@Mrs_Porgy) reported 14 minutes ago

  Anyone else having trouble with @virginmedia in #sw11? No Internet for three weeks and no real answers from Virgin. Have been told it's area wide...

• 
  DangleLager (@DangleLager) reported 14 minutes ago

  @Chris_avfc_85 @virginmedia Thanks Chris. How thoughtful of Virgin to not tell their customers that they’ll be massively inconvenienced. If I’d known I could’ve gone to the office. Terrible customer service.

• 
  Paul (@Deep_diver_uk) reported 15 minutes ago

  @virginmedia hi my mum has just signed up to new VMcontract with added Volts O2 but the mobile doesn’t work O2 said working on it it’s been a fault 4 months, can I cancel the O2 part of contract without effecting VM Part?