Virgin Media Outage Report in Sandiacre, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sandiacre, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sandiacre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sandiacre, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Ilkeston, Swadlincote and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Derby |
Internet | |
| Derby |
Internet | |
| Ilkeston |
Internet | |
| Derby |
Wi-fi | |
| Ilkeston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sandiacre, England
Latest outage, problems and issue reports in Sandiacre and nearby locations:
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Mr T O'regan
(@Taidhgh) reported
from
Beeston, England
@virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning
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Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.
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Paul Witney
(@bgspixpaul) reported
from
Ruddington, England
@virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia just had call from 'Harry' in London, your technical department. Apparently I'm having issues with broadband speed... His employer ID was 194, apparently? He was shouty, in very loud place, couldn't tell me who I was. Please look into number 01323897224. Infuriating.
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DJ Dan-E-D
(@DannyD678) reported
from
Felley, England
@virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.
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Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
@virginmedia have you got problems in area 30? My connection keeps dropping out!
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Stephen
(@StephenKFrost1) reported
from
Eastwood, England
@virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.
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Marie Reynolds
(@portergill) reported
from
Clifton, England
@virginmedia any known problems ng11 area. I can’t run a test it keeps failing, internet constantly dropping out tonight. Problems on and off for about a week now
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Amanda
(@imageprincess) reported
from
West Bridgford, England
Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi can’t get email either on phone lap top - is server down- live in NG12
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩
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Marie Reynolds
(@portergill) reported
from
Clifton, England
@virginmedia hi trying to call 150 from my landline to discuss my account and the number just disconnects. Please help
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Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.
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tia carter🥑
(@_teecarts) reported
from
Eastwood, England
virgin media is down in my area so looks like i can’t work👏🏼
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Ruth Machin
(@ruth_machin) reported
from
Burton Joyce, England
@virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕
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Katy Oliver
(@k28ykaty) reported
from
Sandiacre, England
@virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!
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Michael Wallage
(@Chops_Wallage) reported
from
Ripley, England
@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
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Mark Simms
(@marksimms3) reported
from
Selston, England
I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.
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Laura Coxon
(@looby1376) reported
from
Ruddington, England
@virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dame Helen
(@Helena_Hxx) reported
@virginmedia I think we should end this conversation, you're not understanding my issue at all & I'm just getting more annoyed.
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𝓔𝓵𝓮𝓷𝓲 𝓚𝔂𝓻𝓲𝓪𝔃𝓲
(@EleniKyriazi) reported
@virginmedia I am not pleased that you have lied to me again. @Ofcom I am sorry to tag you once more but @virginmedia is misleading/lying to customers and causing great anxiety issues. How can I escalate the complaint I have made to you? Thank you
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The Paradine
(@the_paradine) reported
@virginmedia I did and he said me !MIGHT! be able to pop over. This is just not good enough. 1 week of bad internet now no internet.
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Danny Lush
(@Danny_Lush) reported
@virginmedia @virginmedia you know things are bad when at the start of a zoom or teams meeting you have to apologise in advance as you're with Virgin so will probably be cut off during the meeting
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Matt
(@TrueGilbertine) reported
@virginmedia There are multiple tweets on the same subject/issue. I would say this is a @virginmedia issue. I will phone up if you answer the phone...
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Charlotte Audrey
(@charloteaudrey) reported
If you’re missing love island, just ring virgin media and stay on hold to them for 30 mins, the soundtrack is basically giving slow mo ‘party’ scene.
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Paul Douglass
(@dougbowski) reported
@virginmedia Just called, automated message. You ran a test and there’s no issues. Yet I’m still staring at a screen telling me I’m connected to my router but there’s no connectivity. 3 separate devices all saying the same!!
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Kate
(@ABritishSparkle) reported
Anyone got any recommendations for broadband? I'm literally done with Virgin media. Costs me a fortune and the Internet goes off at least once a day. We don't even watch the TV because that's a bag of crap an all.
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Paul Douglass
(@dougbowski) reported
@virginmedia Tried both an makes no difference. Issue is with both but mostly with wi-fi. I keep trying to get an updated hub but have been told I can’t. Get emails about getting the a newer hub but then get told I’m not eligible. I’ve a booster in the house which isn’t helping either.
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Dorothy Teresa (aka Tess in the #AmWriting world)
(@WordsOfTess) reported
@virginmedia Can you help me with a problem please? Your website is sending me around in circles and the Bot is very confused.