Virgin Media Outage Report in Sandiacre, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sandiacre, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sandiacre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Sandiacre, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Swadlincote, Nottingham, Derby, Ilkeston, Ripley and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Swadlincote |
Internet | |
| Nottingham |
TV | |
| Nottingham |
Internet | |
| Nottingham |
TV | |
| Derby |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sandiacre, England
Latest outage, problems and issue reports in Sandiacre and nearby locations:
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@virginmedia could you tell me what’s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? It’s pixelating & unwatchable a lot of the time
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Tuesdy Burgin
(@TuesdyB) reported
from
Ilkeston, England
@virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.
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Jade Lewis
(@JadeLewis92) reported
from
Felley, England
@virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy
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Neil else
(@Neilelse1974) reported
from
Chellaston, England
@virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !
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HaloOolee
(@lolom5m5) reported
from
West Bridgford, England
@virginmedia I moved to new house and I’m struggling with moving my internet. No one help me, live chat , phone call, moving team 💔💔. Each services have transferred me to other by answer machine !!!! What happened !!!
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Gurcharan (Guch) Manku
(@guchmanku) reported
from
West Bridgford, England
Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...
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Mark Haydock
(@MarkHaydock5) reported
from
West Bridgford, England
@StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.
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Laura Plumbley
(@LauraPlumbley) reported
from
Kimberley, England
@virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted
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Trent
(@endpete) reported
from
Radcliffe on Trent, England
@virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍
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Patricio R. Sanchez
(@psanchezc) reported
from
Beeston, England
@virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds
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Carly
(@CarlyssWorld) reported
from
West Bridgford, England
@virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?
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Rikki Walker
(@rikkiwalker) reported
from
Annesley, England
Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ahenkli Davul Zurna
(@Ahenkli1) reported
@virginmedia Dear all, I would express my complete dissatisfaction with VM for their total incompetence & extremely poor lever of service. We have called in 7 times over 6 weeks in order to obtain an amazon prime code number, still no joy. This is an absolute joke! a/c 6649070901
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Bobb
(@Bobb18605768) reported
@virginmedia your WiFi and the service around your WiFi is so so shite how am I paying so much money for me to be using this shite WiFi id like to speak to someone and know what’s going on with my bloody service !
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tinkerbell
(@red_queenie666) reported
@virginmedia I have done everything, I was told to and now my TV isn't working and hasnt been resolved for a week, none of my previous issues were logged but I was told id automatically hear from ofcom and 9 months later im still waiting and was lold I couldn't get a supervisor
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Bobb
(@Bobb18605768) reported
@sophieoneil @virginmedia All these ****** pricks care about is money I can’t believe we’re all dumb enough to be using virgin media the most overrated wifi and service company ever
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Haider Raza
(@mh_raza) reported
@virginmedia @virginmedia did I not mention earlier that your fault team is saying fault can't be fixed, they can't even send an engineer because the fault is in the area. Your contract team can't cancel the contract unless engineer is there 3 times in a month. What a great service strategy
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bruv moment 🇬🇧
(@72lampost) reported
@virginmedia No it’s nothing to do with my area, it’s the fact that you have no Cody working at customer service during a time where everyone’s needs internet. You’re thieves and crooks, should have gone with sky instead.
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Becky
(@Trev_vamp) reported
@virginmedia Thank you for your help. But I still have the same problems. Your company as a whole is avoiding fixing my issue. Please can someone contact me asap. I have resigned to the fact that this is the only physical way to get a response from your company as no one rings me back.
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TNR PHOTO
(@TNRphotos) reported
@virginmedia Funnily no issues however I have broadband quality monitor data which shows constant spikes in latency and packet loss
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Haider Raza
(@mh_raza) reported
@virginmedia @virginmedia your reply is aligned with the replies I am getting. Do you understand that area fault can't be fixed according to you before Feb 2021 and I can't be without internet until then. Whats the solution?
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tinkerbell
(@red_queenie666) reported
@virginmedia I am just off the phone to your customer service staff and I'm in tears, the problems with broadband have not been logged and have had nothing done after numerous calls that apparently also haven't been logged for over a year witch I find very hard to beleve