Virgin Media Outage Report in Mackworth, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mackworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mackworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (23%)
-
Wi-fi (13%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Mackworth, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Ilkeston, Alfreton, Swadlincote, Burton upon Trent, Ripley and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Wi-fi | |
| Derby |
Wi-fi | |
| Ilkeston |
Internet | |
| Derby |
Internet | |
| Derby |
Internet | |
| Ilkeston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mackworth, England
Latest outage, problems and issue reports in Mackworth and nearby locations:
-
Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia Thanks for the reply. On both occasions there's apparently been no issues, and none shown again this morning. It's more the fact that even though it happened twice in a week, and having waited on hold for 30min each time, I just get told to call back if it happens again.
-
Amazon Aquatics
(@AmazonAquatics1) reported
from
Ripley, England
@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
-
Ethan Clarke
(@stigzy) reported
from
Ilkeston, England
@VirginMediaCorp @mdw1989 We're also very sorry we didn't inform you a newer hub model was available years ago, & that you've been paying us for a really shit slow model. Corrected it for you @virginmedia 👍🏼. (They gave me £50 off my bill for the same thing Mike, don't let them get away without compo)
-
austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@BBCWatchdog I’ve had nothing but problems with our Virgin Media wifi
-
𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
-
Juebb
(@juliebuxtonberr) reported
from
Ilkeston, England
@virginmedia my red button for sky sports isn’t working please help ! #nffc
-
Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia It doesn't feel like paying £50+ a month for no fancy services (basic TV and broadband) this is great customer service.
-
𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia The loss of service registration doesn't even work!
-
𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
-
austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@virginmedia Without sounding rude I’ve lost interest in anyone from Virgin media helping me, I get absolutely no where every time :-(
-
James Watts
(@james_watts) reported
from
Sandiacre, England
@virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.
-
𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
-
𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
-
Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
-
Emma-Louise ⚽️🔴⚪
(@emseditorial) reported
from
Sandiacre, England
Red button not working on @virginmedia, bloody typical. Can't wait to be rid tbh 🙄 #nffc
-
ryan tobin
(@razzo1) reported
from
Eastwood, England
@virginmedia sort football out on redbutton #awful
-
Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia No issues reported and yet again I can't access any on demand TV tonight.
-
Sinead Bacon👩🏼⚕️
(@prinnysinead) reported
from
Kegworth, England
@virginmedia need to sort their shit out, we’ve had shitty on off WiFi for months now 🙄🙄
-
𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia It's been like this for a while. I cannot rely on the service at all.
-
Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sue Lees 💙💜
(@sue_lees) reported
@virginmedia I was a Virgin mobile customer but don't understand why I got an email today with nil balance invoice. Tried to log in but it tells me I don't know my own email address, the one you just sent the nil bill to!
-
GastronautLab
(@gastronautTV) reported
Day 4 of trying to cancel my @virginmedia broadband and still no-one will answer my messages. Today I've been waiting 4.5 hours so far. Each day I have to give up at some point to eat. Come on, people. Just not good enough.
-
Metal Gear Ray
(@RayTheJedi) reported
@virginmedia Sorry is just empty words. Refund me my money back for this month, as I have paid for a service that has not been delivered.
-
AmyLouise
(@GriffithsAmy) reported
@virginmedia I was sold a package for £29 last month, due to the price hike. I have had my dd come out today and you took £48.51! Then a colleague told me they can no longer find the deal and it can't be applied due to a 'technical issue' how is this my fault?Completely mis-sold
-
Sam Barry
(@mrsambarry) reported
@virginmedia I just gave up after 1 hour. I don't need to manage my account, I want to ask about a number that called me to discuss my Virgin Media account as they had my info but came up as a 'dangerous' number when I googled it. Can you help me please?
-
Andy C #FBPE
(@AndyRFCCharman) reported
@virginmedia Thanks. I understand that. I also tweeted @VirginHelp who have yet to respond. I trust the ‘help’ actually means something and they aren’t also just a PR exercise. Incidentally VMs refusal to provide anything but (poor) offshore phone support is hardly ‘account specific’.
-
B TR
(@ReidBst) reported
@virginmedia @virginmedia - please let me know how I can web chat with someone who can help with the installation?
-
Muberra ayling
(@AylingMuberra) reported
@virginmedia My contract is ending next month and I am trying to cancel it.
-
leah_x
(@leahcoleypants) reported
@virginmedia all I want is to cancel my account is that too much to ask I don’t want to keep speaking to Punjab’s, brothers sister in dubai to be put back to dave in London I just want to cancel 🙄🙄
-
Karl Swanborough
(@Swanborough888) reported
@SkyHelpTeam No attempts at keeping a long standing customer? No “can we talk about it”…. This is the sort of service I’ve expected. Perhaps @virginmedia would make for a better service provider? Can’t believe it’s ending this way 💔