Virgin Media outages and service status in Mackworth, England

Problems in the last 24 hours in Mackworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mackworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mackworth, England

The most recent Virgin Media outage reports came from the following cities: Derby, Burton upon Trent, Swadlincote, and Ilkeston.

City	Problem Type	Report Time
Derby	TV	2 days ago
Burton upon Trent	TV	3 days ago
Derby	TV	3 days ago
Derby	TV	3 days ago
Derby	TV	4 days ago
Derby	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Mackworth, England

Latest outage, problems and issue reports in Mackworth and nearby locations:

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 5 seconds ago from Eastwood, England

  @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

• 
  Rebecca Ward (@HistoricCatLady) reported 2 minutes ago from Mackworth, England

  @virginmedia what’s going on? I can’t even get onto your website for the service tracker using my phone data! I could really use an update here so that I can actually work!

• 
  Stuart Windle (@stuwin1) reported 2 minutes ago from Stenson Fields, England

  @virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend

• 
  John D (@Jdd535) reported 3 minutes ago from Stapleford, England

  Any chance virgin media can sort their network out.. paying for over 300mbps n only getting 46mbps!! #VirginMediaoutage #virginmediauk #virginmedia

• 
  DJ Dan-E-D (@DannyD678) reported 4 minutes ago from Felley, England

  @virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 4 minutes ago from Eastwood, England

  @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

• 
  haasty kawa (@haasty_kawa) reported 6 minutes ago from Derby, England

  @virginmedia I'm not at all satisfied. Since last night until now, my internet has been down. When I attempted to contact customer service, it flatly refused. I attempted to access the page, but it is still blocking me. I am self-employed. The region DE248ET is shown here. Fix it asap

• 
  kate kells (@katephus) reported 7 minutes ago from Ilkeston, England

  @virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises

• 
  Michael Wallage (@Chops_Wallage) reported 16 minutes ago from Ripley, England

  @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

• 
  matt downing (@mattdowning5) reported 19 minutes ago from Selston, England

  @virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you

• 
  Tony P (@WorTony) reported 23 minutes ago from Selston, England

  Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

• 
  austen blakemore (@austenblakemore) reported 25 minutes ago from Stapleford, England

  My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed

• 
  RIGGO (@rigg0o) reported 26 minutes ago from Eastwood, England

  Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

• 
  Tom Prince (@rokagainstass) reported 27 minutes ago from Castle Donington, England

  @virginmedia GREAT SO THE RESOLUTION TIME HAS CHANGED TO 15:55 from 11:55 . #rubbishservice #givemebackbt #dialup #virgin

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 30 minutes ago from Ilkeston, England

  @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 34 minutes ago from Eastwood, England

  @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

• 
  John Byrne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@derbytrim) reported 36 minutes ago from Belper, England

  @virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.

• 
  Sinead Bacon👩🏼‍⚕️ (@prinnysinead) reported 40 minutes ago from Kegworth, England

  @virginmedia need to sort their shit out, we’ve had shitty on off WiFi for months now 🙄🙄

• 
  Jonathan Ibbotson (@jeibbotson) reported 46 minutes ago from Castle Donington, England

  @virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown

• 
  Dave Maran (@DaveMaran) reported 55 minutes ago from Brinsley, England

  @virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ChildrensBookSequels - Sarah Corcoran (@ChiBkSequels) reported 9 minutes ago

  @virginmedia please don't use Yodel @yodel241653 as a courier service. Pods not delivered today. Van stopped outside, and as I opened the front door he drove off without delivering the parcel. Now got to cancel plans for tomorrow to wait for parcel. Please don't use Yodel.

• 
  Simon Parry (@sparry951) reported 12 minutes ago

  @virginmedia In laws have NO TV again this evening. Status checker says there is a TV issue, LE2 9AA

• 
  Daniel Clein 🔶️🌸🎗🇪🇺 (@cleinofficial) reported 13 minutes ago

  Today's burning question: what is the worst broadband supplier in the UK, and why is it Virgin Media?

• 
  John M (@john1mccarthy) reported 13 minutes ago

  @virginmedia A phone call about a complaint resolution

• 
  Gemma Murphy (@GemmaMurphyxxx) reported 14 minutes ago

  @virginmedia Been off nearly 24 hours. My nannan is elderly and she cant watch anything. She lives alone and pays a lot for this service. Its ridiculous.

• 
  flipper (@flipper865) reported 15 minutes ago

  @virginmedia if any money leaves my account in the way of a penalty after our recorded telephone call where Virgin agreed to collect said parcel i will cancel my DD and take this further! Thanks

• 
  Drew Sheridan (@DrewSheridan1) reported 17 minutes ago

  @virginmedia Still does not help with the fact had no tv for 3 days and possibly for another 3 days !.

• 
  Marttech Solutions (@MarttechSol) reported 21 minutes ago

  Virgin Media now have an ETA of 11:05am today to get these issues fixed. The Service Status tool now appears to be working for the vast majority of people.

• 
  Poli 🤌 (@CryptoPoli) reported 23 minutes ago

  @virginmedia have got to be the worst Customer Service I've ever had to deal with. 9 days of no internet, no email or text communication from them on the repairs, endless phone calls to them, missed engineer dates, rescheduled engineer visits without being informed. THE WORST!

• 
  Steve Justa (@SteveJusta) reported 25 minutes ago

  @virginmedia To everyone with no tv channels - try switching your box off for 2 min then on again. Mine's not worked since thursday. The service checker this morning STILL says there's problems, but i've just reset the box and it's back on