Virgin Media Outage Report in Mackworth, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mackworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mackworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Mackworth, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Burton upon Trent, Swadlincote, Alfreton, Ilkeston and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Burton upon Trent |
TV | |
| Burton upon Trent |
Total Blackout | |
| Derby |
||
| Derby |
Phone | |
| Derby |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Mackworth, England
Latest outage, problems and issue reports in Mackworth and nearby locations:
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Dave Harwood
(@DaveHarwood1) reported
from
South Normanton, England
@virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?
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John D
(@Jdd535) reported
from
Stapleford, England
Any chance virgin media can sort their network out.. paying for over 300mbps n only getting 46mbps!! #VirginMediaoutage #virginmediauk #virginmedia
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haasty kawa
(@haasty_kawa) reported
from
Derby, England
@virginmedia I'm not at all satisfied. Since last night until now, my internet has been down. When I attempted to contact customer service, it flatly refused. I attempted to access the page, but it is still blocking me. I am self-employed. The region DE248ET is shown here. Fix it asap
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haasty kawa
(@haasty_kawa) reported
from
Derby, England
@virginmedia I’m not happy at all. My internet has been down since last night till now . I have tried to call customer service and it would straight decline it . I tried going on the website but still it won’t let me . As I work from home . Here is the area DE248ET
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Michael Sarjeant
(@sarjeantm01) reported
from
Burton upon Trent, England
@toik1961 @virginmedia I think there was something all our Internet dropped out now our #alexa network is not working #internetoutage
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Rebecca Ward
(@HistoricCatLady) reported
from
Mackworth, England
@virginmedia what’s going on? I can’t even get onto your website for the service tracker using my phone data! I could really use an update here so that I can actually work!
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Michael Sarjeant
(@sarjeantm01) reported
from
Burton upon Trent, England
@virginmedia Yes it must have shorted itself overnight @virginmedia can I please cancel the engineer?
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Michael Sarjeant
(@sarjeantm01) reported
from
Burton upon Trent, England
@virginmedia We have an engineer booked for Monday but I don't believe this is really acceptable with the amount of money we pay each month we should be able to expect a service which works, I understand there will be issues but over 3 hours later nothing?
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Michael Sarjeant
(@sarjeantm01) reported
from
Burton upon Trent, England
When you have a smart house and your @virginmedia #Wifi goes down so nothing is working 😳 now the kids are moaning at no tablets, @PlayStation or @xboxuk there is only so many times I can reboot the hub...... #internetdown
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John D
(@Jdd535) reported
from
Stapleford, England
Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia
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Koa
(@kokiekola) reported
from
Awsworth, England
@virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.
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John D
(@Jdd535) reported
from
Stapleford, England
Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises
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Big Gas
(@BigGasson44) reported
from
Awsworth, England
@virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs
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li.iam🏳️🌈👬♥️
(@Liammanning2u) reported
from
Swadlincote, England
@virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is
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li.iam🏳️🌈👬♥️
(@Liammanning2u) reported
from
Swadlincote, England
@virginmedia can someone help me
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Kate J
(@katej1984) reported
from
Sandiacre, England
@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
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Tony P
(@WorTony) reported
from
Selston, England
Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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B Farn
(@aaronfarny_b) reported
from
Ilkeston, England
Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?
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Dave Martin
(@flyingscotsmin1) reported
from
Eastwood, England
@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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emma_tr4_rhinos🦏🇬🇧
(@emma_tr4_rhinos) reported
No sound for full 80 mins no attempt to fix or let us no @SkySports @virginmedia joke of a service
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David Holmes
(@Sherl06303) reported
@virginmedia Guess what - a bit more weather about and Sky Sports Cricket goes down again. Done all the “it’s your fault/reboot” stuff to no avail. Virgin Media really are pants sometimes.
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Alex Cossor
(@alexcossor) reported
@virginmedia @KeithFollett I have same issue - on cable TV on virgin media TV box
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Chris Avery
(@ChrisAv11542658) reported
@IndieB78 @SkySports @virginmedia Come on. SKY, can you change the channel it's on, 504 still not working
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Larry
(@Larry_200885) reported
Anyone having issues with @SkySports on @virginmedia ? Keeps going off but other channels are fine.
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Dominic DEAN 📸
(@ddphotograph) reported
Its like living in the dark ages here in Kent. No internet from @virginmedia and no phone signal from @o2
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DanUyi
(@Dd_iyi) reported
@virginmedia I am being bombarded by your sales agents trying to sell one package or the other to me in disguise to extend my contract. Immediately I tell them about the poor service, they hang up the phone right away. I'll advise people to avoid virgin media -they are out for the money.
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Serhat Ay
(@serhat_ay_) reported
@virginmedia Doesn’t make any sense,it’s like that for like 4 months-never get stable broadband connection.Even except that auto message there is nothing doing,even didn’t asked where I am reaching from!I still texting this reply from my bloody mobile internet! Virgin Media-never ever again!
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Ivy Mukherjee
(@JellyIvy) reported
@virginmedia @statusisdown virgin media internet is down since last night. its the 3rd time happening in the last 2 weeks. The customer support team is unhelpful to say the least. Engineer was supposed to come last weekend, but never showed up and never sent a single communication. Why am I paying so much to you if you are going to be down for days?
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Debra Tomlin
(@tomlin56408) reported
I want everyone to know I have been a virgin media customer for over 15 years. My virginmedia TV service stopped working in March 2025. I logged this with this bots. Thought something would be done. Did the whole thing turn of by switch wait then turn back on. No joy. Logged the