Virgin Media outages and service status in Ripley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Ripley, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ripley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ripley, England
The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Ilkeston, Mansfield, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Derby
|
Wi-fi | 31 minutes ago |
|
Nottingham
|
Internet | 12 hours ago |
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Nottingham
|
Wi-fi | 19 hours ago |
|
Ilkeston
|
Internet | 1 day ago |
|
Derby
|
Internet | 2 days ago |
|
Nottingham
|
Internet | 5 days ago |
Community Discussion
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Virgin Media Issues Reports Near Ripley, England
Latest outage, problems and issue reports in Ripley and nearby locations:
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falafel&taters (@falafeltaters) reported from Derbyshire, England@virginmedia About loosing connection all the time, and about the bill, 2 different answers, used to be a good customer service, after 10 years with, I'm really thinking of leaving you.
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Ashley neville (@Ashneville1970) reported from Annesley, England@virginmedia poor services yet again, been on the phone listening to some shocking music for half hour and still waiting!!
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Daniel Palfi (@danielpalfi) reported from Annesley, England@virginmedia our internet is down for good 20 mins, the lights going crazy on modem and the 4th light flashing green! NG178ET
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Andy Yates. (@Andyy680) reported from Mansfield Woodhouse, England@kevin0u @ASK_des @GMB @LBC I'd love to but here in the east kids I can't get it on the DAB radio and they aren't on the @virginmedia network.
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Denis Schluppeck (@schluppeck) reported from West Bridgford, England@virginmedia - you need to up your game! my experience today: terrible customer service and head-in-the-sand about some real issues affecting several 🏘 along the road (area ref 30). I really doubt the 99.96% uptime and 200Mbps* (*conditions apply) is even close to real world.
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Allison Briers (@tizzy_woo) reported from Stapleford, England@virginmedia That's the installations team, and they put me on hold again. Please give me an email address so I can put my notice in writing. It's pretty terrible that to cancel my contract I have to do a twitter conversation with you because I can't get through on the phone!
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Richard Weedon (@richweedon77) reported from Derbyshire, England@virginmedia what is going on with your service in DE3. Rubbish service all last week and when we phoned told not enough people in the area had complained. Now no internet this evening. This is getting beyond a joke
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Andy Greatbatch (@Baltimorebound1) reported from Derbyshire, England@virginmedia 45 mins so far being passed around different teams to get some resolution to a complaint raised 2 weeks ago, with no response!! Currently on hold again because you can never get through to speak to someone without a 15-20 min wait!! And a 30 quid increase in my bill!
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Mark Simms (@marksimms3) reported from Selston, EnglandWow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each
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Rebecca Hatch (@hatch_rebecca) reported from Ruddington, England@virginmedia very disappointed in your customer service, unhelpful, defensive and unbothered is best way to describe it. Was on fence about leaving but this has pushed a decision. Always had great things to say about virgin so this is definitely a let down
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Diana Brown (@dibr150201) reported from Ravenshead, England@McGiff @virginmedia And me. Internet down for three days and can’t get through. This happened a few weeks ago and I found the complaints 08000521474 I think 08436580676 is switch board. It worked then. Trying again tomorrow. I am a big fan carol.
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Phillip Robottom (@PhilRobottom) reported from Blidworth, England@virginmedia When you’ve been on hold since 7.42pm then you get cut off after 1hr 3mins of waiting. Awful Awful Awful. This is only the fifth attempt to correct a long term existing customer. As per awful advertisements on TV shall we try and disguise ourselves as new customers!
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falafel&taters (@falafeltaters) reported from Derbyshire, England@charrcelia @virginmedia Exactly the same problem here, bad service but more increase in billing
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Mark Simms (@marksimms3) reported from Selston, England@bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..
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Allison Briers (@tizzy_woo) reported from Stapleford, England@virginmedia No, the operator confirmed my only option was to cancel as he couldn't reduce the price, so I asked him to formally cancel my contract, he put me on hold and never came back! After 45 minutes I hung up. Thanks for replying btw 😊
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Richard Weedon (@richweedon77) reported from Derbyshire, England@virginmedia why do I keep having to tweet you regarding you appalling broadband. Again your service is down in DE3 area and I may have to go into work rather than work from home like I should be
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Jon (@jonrileynffc) reported from Selston, England@virginmedia No faults. Other channels fine. Just sky sports quality is terrible
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Paul E (@jedimaster1982) reported from Derbyshire, EnglandAnnoying intermittent BB and TV loss of service in the Derby area by @virginmedia at the moment.
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Jon (@jonrileynffc) reported from Selston, England@virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕
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Dave Maran (@DaveMaran) reported from Brinsley, England@virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren (@Misssripper) reported@virginmedia OK it doesnt work on a browser am on a phone now.
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CycleNotts² (@CycleNott) reported@virginmedia I think it was the Wi-Fi connect app that was the problem. Managed to connect devices without the app. According to the app reviews it needs serious work. I was told on the phone it can take up to 48hrs to connect.🤔🤔
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Steve Hopkins (@stevehopkins68) reported@virginmedia Engineer was booked last week and the call back was supposed to explain why there was a no show. I’ve been advised now that I have to wait until the 19th for an engineer now. I’ve officially logged a complaint now
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Rationalist44 (@rationalist44) reported@virginmedia > systems which would clearly tell you, when VM is on fact at fault/ and in breach of its own contract, and not the customer. A decent company would have a manager call or mail to say sorry: you don't even admit the identity of any managers -- no one will EVER give >>
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Scott Cunnington (@StumpyC94) reported@virginmedia Those options are how I've raised this but it still doesn't help with getting my issue resolved to be honest. Can be 7 days if I hear back
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the pompey pope (@thePompeyPope) reported@virginmedia Not really 1st agent advised me to contact VM thru the VM app! And that the complaint was showing open at her end. 2nd agent told me to wait for the 30 days and that the complaints was showing closed, as it does on my account & in yesterday's email. Great help they were
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MJ (@mickyjayuk) reportedOh my god, the @virginmedia hub 5 is a pile of ****. 7 years with a hub 3 and not one single problem. Two weeks with a hub 5 and it's broken 27 times, been replaced once, second one has now died. I've had to do 6 factor resets this morning.
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Stephen Knight 🎙️ (@GSpellchecker) reported@SChristyJones @virginmedia It isn't. My dad was at mine to watch the football on Saturday. Full 5g signal. I couldn't even get 5g in my area with virgin when I COULD get mobile internet
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Stephen Knight 🎙️ (@GSpellchecker) reported@mart_brooks @virginmedia I've been with BT Broadband/TV the last few months. Excellent service
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Emily S (@EmilySteph2) reported@virginmedia Same problem again today with wifi dropping out! No issues on the service page. I work from home, it’s not good enough!