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Virgin Media

Virgin Media outages and service status in Ripley, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Ripley, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 8, 4:04 PM GMT+1.
  • 71% TV (71%)
  • 23% Internet (23%)
  • 4% Wi-fi (4%)
  • 1% E-mail (1%)
  • 1% Total Blackout (1%)

The latest reports from users having issues in Ripley come from postal codes DE5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ripley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 8: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ripley, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Derby, Ilkeston, Ripley, Alfreton, Gedling District, Sutton in Ashfield, and Kirkby in Ashfield.

CityProblem TypeReport Time
Nottingham Internet 5 hours ago
Nottingham TV 2 days ago
Nottingham Internet 4 days ago
Mansfield Internet 4 days ago
Nottingham Internet 5 days ago
Derby TV 5 days ago

Nearby cities with recent reports

Nottingham

4 recent signals

5 hours ago
Mansfield

1 recent signals

4 days ago
Derby

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ripley, England

Latest outage, problems and issue reports in Ripley and nearby locations:

  • NoGuyTest786
    NoGuyTest (@NoGuyTest786) reported from West Bridgford, England

    @virginmedia @virginhelp any help with this yet?

  • arabella0404
    Francesca novilla (@arabella0404) reported from Derbyshire, England

    @virginmedia your broadband is awful. Never works. Tried to call customer support, there is no number. Tried to check on internet for some help and it's very confusing. Very unhappy customer.

  • Sushrutuk
    Sushrut (@Sushrutuk) reported from West Bridgford, England

    @virginmedia - is there a red button issue on sky sports?

  • acmtix
    𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

  • BEN_GR33N
    Ben Green (@BEN_GR33N) reported from Derbyshire, England

    @virginmedia whats going on with your network, just lost TV and internet in DE area.

  • ilsonnut43
    adrian dilks (@ilsonnut43) reported from Ilkeston, England

    @virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?

  • mjtriggs
    Matt Triggs (@mjtriggs) reported from West Bridgford, England

    @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

  • barmylad34
    leigh.butler 🐏 (@barmylad34) reported from Derbyshire, England

    Anyone else got blank tv from @virginmedia ? Usual service of not supplying!

  • nghudson
    Nigel Hudson (@nghudson) reported from West Bridgford, England

    @Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.

  • 64derby
    paul (@64derby) reported from Duffield, England

    @virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help

  • DaveHarwood1
    Dave Harwood (@DaveHarwood1) reported from South Normanton, England

    @virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers

  • richardtaylor37
    richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Awful service today, WiFi up and down. Always in the middle of important calls!

  • derbydog1976
    Derbydog (@derbydog1976) reported from Stenson Fields, England

    @virginmedia @virginhelp is there a problem with the internet as mine has just dropped off

  • davidjamesdj
    DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported from Rainworth, England

    @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

  • WorTony
    Tony P (@WorTony) reported from Selston, England

    Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

  • emroo21
    Emily Rooke (@emroo21) reported from Woodthorpe, England

    @virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.

  • BigGasson44
    Big Gas (@BigGasson44) reported from Awsworth, England

    @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Yolandae
    BeKind (@Yolandae) reported

    @virginmedia I did, but it’s still not working. The estimated repair time has been changed numerous times, yet the issue remains unresolved.

  • djraw123
    jane rawlings (@djraw123) reported

    @virginmedia The worst service provider ever ! This is the final straw ! You steal people’s money !

  • me_marifi
    Marifi (@me_marifi) reported

    . @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP

  • TobiasSlender
    tobias slender (@TobiasSlender) reported

    @virginmedia I’ve had no internet for 2 days and every time I call im placed on hold for ever then cut of, not very good customer service

  • chibs9184x
    Becky (@chibs9184x) reported

    @virginmedia need to speak to you lot about something. Been told one thing by your customer service agent, and this hasn’t been followed through (do have copy of the web chat to prove this also!) 😤

  • ThisisJWB
    jwb (@ThisisJWB) reported

    @virginmedia outage in my area going on for days practically zero upload speed

  • GPRO2023
    Gareth (@GPRO2023) reported

    @virginmedia I want a call from a manager ASAP as I am sick of all your empty promises and poor customer journey. I've been trying to get this resolved the past 3 weeks!!!

  • Peerabeee
    TB (@Peerabeee) reported

    @virginmedia I can't send direct messages right now; I've shared all the information, I don't understand why you keep asking for DMs. Please cancel my contract immediately due to the service you're failing to provide. @Ofcom #VirginMedia #Ofcom #Broadband

  • geofn3751
    Geoff Naylor (@geofn3751) reported

    @virginmedia intermittent broadband service in our area for the past week, told it will take another week to fix. Want to change service provider but told must pay a penalty for early termination (for a service they are unable to provide?). Great customer service.

  • MrsReidteaches
    Kerrie Reid (@MrsReidteaches) reported

    @virginmedia @O2 I just want to speak to a real person about my locked account but can't get past the first part of automated phone service 🤬 not impressed. Who can help please?