Virgin Media

Virgin Media Outage Report in Ripley, Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ripley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ripley, Derbyshire, England 03/18/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ripley, Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Kirkby in Ashfield, Derby, Mansfield, Alfreton, Sutton in Ashfield and Ilkeston.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham TV
United KingdomKirkby in Ashfield TV
United KingdomNottingham TV
United KingdomNottingham Wi-fi
United KingdomDerby Wi-fi
United KingdomDerby Internet

Community Discussion

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Virgin Media Issues Reports Near Ripley, England

Latest outage, problems and issue reports in Ripley and nearby locations:

  • stoneyboyblue David stone (@stoneyboyblue) reported from Mansfield Woodhouse, England

    @virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK

  • jph1962 OfficialJohnHarrison (@jph1962) reported from West Bridgford, England

    @virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail

  • bond_gary gary 'uk' bond (@bond_gary) reported from Hilton, England

    @RockandRollSue @virginmedia I got rid my contract with virgin due to a bad reception, it took three months... each time I contacted them to cancel( when I could get through) they said it was all sorted, but they hadn’t done a thing, in the end I agreed to going pay as you go and just never used it again.

  • JaceFowler Jason Fowler (@JaceFowler) reported from Annesley, England

    @virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service

  • manics1975 darrell bush (@manics1975) reported from Mansfield Woodhouse, England

    What's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔

  • mattdowning5 matt downing (@mattdowning5) reported from Selston, England

    @virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed

  • nfourtythree Nathaniel Hammond (@nfourtythree) reported from West Bridgford, England

    @virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too

  • nfourtythree Nathaniel Hammond (@nfourtythree) reported from West Bridgford, England

    @virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30

  • IamSpooksDad Steven Wild (@IamSpooksDad) reported from Derbyshire, England

    @virginmedia Guys I think you have a pretty major broadband outage in the West Yorkshire area. The amount of tweets coming suddenly stopped last nightaround 10ish. Hope that helps #dcfc

  • smithy_steel sam steel (@smithy_steel) reported from Stapleford, England

    Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡

  • shent Matt (@shent) reported from Derbyshire, England

    @virginmedia Hi, there’s nothing wrong with my service, the connection is perfect, it’s just the router/modem (Hub 3.0) GUI that’s very very poor.

  • modpies Darrin (@modpies) reported from Hucknall under Huthwaite, England

    @ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.

  • hollibob hollibob (@hollibob) reported from Stapleford, England

    @virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service

  • shent Matt (@shent) reported from Derbyshire, England

    @virginmedia Hi, my equipment is irrelevant, the GUI on the routers admin page is just terribly slow, I’ve tried two different pcs, different browsers, even my phone, it’s the router/modem configuration pages are shocking slow to respond to any form of user input.

  • midgetgem1980 MelanieSmith (@midgetgem1980) reported from Heanor and Loscoe, England

    @virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs

  • Frizzx PriPri (@Frizzx) reported from Mansfield Woodhouse, England

    @virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.

  • niijonodhg Jono Bradley (@niijonodhg) reported from Ilkeston, England

    I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.

  • smithy_steel sam steel (@smithy_steel) reported from Beeston, England

    @virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Richard59075069 kingy (@Richard59075069) reported

    @virginmedia It drops really low and then sumtime a cuts out, we’ve had loads off problems with it the last couple off weeks

  • grimsbymike Mike Day (@grimsbymike) reported

    @virginmedia Can you ask Hetty to call me again please as the complaint is still not resolved. Spoke to someone yesterday who said he would explain to a colleague and they would sort. When I was put through the colleague (after 15 mins) had no idea and then cut me off.

  • Sleepyparadise Helen T (@Sleepyparadise) reported

    @virginmedia No just that there has been an issue since February 10th at our local box but that is not what is affecting me. They did not install my internet correctly and now they won't fix it.

  • Disgusted_TW James M Isted (@Disgusted_TW) reported

    @virginmedia without a doubt the worst call centre I've ever had the misfortune of having to deal with :(

  • jamescohu James Cohu (@jamescohu) reported

    @Mr_Saurabh_Rana @virginmedia They’re literally copy and pasting answers now aren’t they? Possibly the worst customer service I’ve seen from a big company, this entire feed is a joke

  • Marty03724137 Marty (@Marty03724137) reported

    @virginmedia please help , I want to end my contract with Virgin and my contract is out next month . Why is it so stressfully hard to do ! For a communications company you are a disgrace

  • simonecas Simone Castello (@simonecas) reported

    .@virginmedia How can I email a query/complaint? Chat bot is driving me crazy.

  • PhilSkelly67 Phil Skelton (@PhilSkelly67) reported

    Now unable to sign in to @virginmedia at all, how convenient that nobody can sign in to register a loss of service complaint. TV, Broadband and landline been down since 9am this morning. When I could sign in the expected "fix time" was 7.45 pm, again very convenient.

  • CarlDooley Carl (@CarlDooley) reported

    @virginmedia So I have a contracted start date. You can’t meet it and your only solution is to leave your customer with nothing? No consideration to the current pandemic with people working from home and their livelihoods? Extremely, extremely poor. @Ofcom @Schuelel

  • Sanj99083115 Sanj (@Sanj99083115) reported

    @virginmedia It doesn't connect. The hotspots are displayed, and tells you that it will automatically connect when it's near one. It doesn't matter how close I am it doesn't connect. However, looking at the Wi-Fi network list, a virgin media network is visable, and within range.