Virgin Media Outage Report in Ripley, Derbyshire, England
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The latest reports from users having issues in Ripley come from postal codes DE5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ripley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Ripley, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Mansfield, Kirkby in Ashfield, Sutton in Ashfield, Ilkeston and Ripley.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Nottingham |
Internet | |
| Nottingham |
TV | |
| Derby |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Ripley, England
Latest outage, problems and issue reports in Ripley and nearby locations:
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.
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Deborah Marshall 💙
(@deb_the_dj) reported
from
Sandiacre, England
@virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia
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Mark Simms
(@marksimms3) reported
from
Selston, England
I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.
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NoGuyTest
(@NoGuyTest786) reported
from
West Bridgford, England
@virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad
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Dom
(@dombodde) reported
from
Derbyshire, England
@virginmedia rang up today to cancel my account as I’ve moved house, transferred from one person to another, after a hour on hold, three rings then line went dead!! What’s going on???
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RIGGO
(@rigg0o) reported
from
Eastwood, England
Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom
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Rachel
(@RachelOTstudent) reported
from
Derbyshire, England
@virginmedia Also, TV uses Ethernet cable, so it isn’t even WiFi that’s the problem......
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adrian dilks
(@ilsonnut43) reported
from
Ilkeston, England
@virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?
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paul
(@64derby) reported
from
Duffield, England
@virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help
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Marie Reynolds
(@portergill) reported
from
Clifton, England
@virginmedia hi trying to call 150 from my landline to discuss my account and the number just disconnects. Please help
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Michael Wallage
(@Chops_Wallage) reported
from
Ripley, England
@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.
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NoGuyTest
(@NoGuyTest786) reported
from
West Bridgford, England
@virginmedia @virginhelp any help with this yet?
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tia carter🥑
(@_teecarts) reported
from
Eastwood, England
virgin media is down in my area so looks like i can’t work👏🏼
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Lee thorn
(@leethorn2011) reported
from
Derbyshire, England
@virginmedia 3 days of intermittent broadband this week, pervious weeks the same thanks virgin moved from Sky to you. Service is awful
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PriPri🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia worst WiFi ever! How am I meant to work when the WiFi keeps cutting out! 🤬
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Paul Witney
(@bgspixpaul) reported
from
Ruddington, England
@virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!
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Graham Cooper
(@GrahamCooper61) reported
from
Mansfield Woodhouse, England
@virginmedia how much will I owe if I cancel now. my contract ends in may please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rosie
(@LesterKnopf95) reported
@virginmedia You already sent me that link and I told you that it says there are no issues. I need the speeds I pay for or to be let out the contract without charges as I work from home. I'm having to use my phone data as a hotspot.
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Alison🏴🦄🦕
(@WeeScotUnicorn) reported
@virginmedia That doesn't entirely answer my question John with all due respect. I asked what the issue was that it went from routine maintenance that would be finished by 3pm to a 3-5 day problem.
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Robin
(@rb776) reported
@virginmedia Tbh the WiFi signal isn't always the best full stop. Side issue: I also don't get why I have a line rental charge for no landline? 💷
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Anthony Eamens
(@anteamens) reported
@virginmedia Hello, we did indeed. We were told everything would be fine but there would be a £20 admin fee. 1 month later, we now have a new contract (We didn't agree to) no promotional sign up offer and an increased bill! Customer service teams have not been helpful at all.
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Roberts
(@xdmailoxd) reported
@virginmedia No internet connection with neither. Wi-Fi or Ethernet. Flashing green and solid green Wi-Fi symbol. Service status on your web says fine. Went through your guide there as well. No success…
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Babs 🐝⌛️🦋
(@BabsSheKing) reported
@virginmedia That's not an apology. I'm not reporting my feelings to you, I'm letting you know my connection is affected too. My feelings don't come into it. I know you can't access customer accounts. You already know your service has issues. What 'help' do I need?
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Aidan Finch
(@MrAidanFinch) reported
@virginmedia The wifi in the house has been down for about 45 minutes. Is there an issue?
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The Player
(@paulmonger) reported
@virginmedia Hi. I currently pay the internet bill. I need to put it into my housemate’s name (who owns the house) as I might be moving out. Is this easily done without loss of service? Thank you.
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coleen Mellor
(@MellorColeen) reported
@virginmedia So after being set up at the next door house, and having another account set up, the technician come and install@it last Friday, to have internet until 11am today to be told after 3 and half hours on the phone and numerous people hang up on me that one of your staff cancelled it.
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Alison🏴🦄🦕
(@WeeScotUnicorn) reported
@virginmedia Which would have been easier to say in the first place instead of the snarky response to a customer who is frustrated at being stuck in the house during a heatwave without access to their services.