Virgin Media Outage Report in Ripley, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ripley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Ripley, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Ilkeston, Derbyshire and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Wi-fi | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Nottingham |
||
| Ilkeston |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ripley, England
Latest outage, problems and issue reports in Ripley and nearby locations:
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DigitalHazard
(@DigitalHazard) reported
from
Derbyshire, England
@virginmedia @c_dobstar DE21 myself, found this tweet through a search, it's down here as well, rebooting the modem works for 5 mins then died, can't remember login stuff.
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KaiQom 🎮⚽️
(@KaiQom) reported
from
Derbyshire, England
@virginmedia it seems will be getting my vote when I switch mobile in a few weeks time. Please tell me you'll have some decent deals to help make the switch easier! 🤣
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manicmum
(@dacurrie1) reported
from
Derbyshire, England
@virginmedia Your internet service is shockingly slow today
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia all my services are down and estimated repair is today at 6pm on the virgin media app. That’s all well and good if I wasn’t self isolating. It’s day 3 and driving me mad already not being able to leave the house. This will tip me over the edge
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Zak Winfield
(@zakwinfield) reported
from
Derbyshire, England
Everybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they won’t do anything really to help those who have the full package 🤔👎 @virginmedia
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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Priah 🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
Anyone else having issue with @virginmedia
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia The loss of service registration doesn't even work!
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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Stuart Windle
(@stuwin1) reported
from
Stenson Fields, England
@virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dingdinghopkin @winnits @virginmedia Product good, terrible company.
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.
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Paul
(@teaguestar) reported
from
Clifton, England
@virginmedia Your customer service ( that’s a complete trade description act wording) are shocking . 40 mins waiting cut off twice . Garbage
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia My mum and dad are having issues with you guys. The broadband has been very slow yet they pay for 350, the upload speed is half the download which says it all. A technician came out and tried to install a new TiVo box, they have been charged £30 even though he didn’t
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James Watts
(@james_watts) reported
from
Sandiacre, England
@virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia It's been like this for a while. I cannot rely on the service at all.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Jane Morris
(@laura_j_morris) reported
@virginmedia Done this several times and it never gets resolved
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Mark Clark
(@x_clarky_x) reported
@virginmedia @TimRobinsonTV @virginmedia any chance you read the post and reply to the actual opening post? Just a touch rude to ignore it completely and reply to a commenter!
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Adam Kennedy
(@adamrobertk) reported
@virginmedia Service is ok. Had a few issues in recent weeks where the connection has gone down but by the time I've actuay got through to someone it's fixed itself (normally after an hour)... Oh and the 12.5% price increase this year is also fantastic
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Jules Perks
(@mrs_skrep) reported
@virginmedia And we raised a complaint only to be told by email minutes later it’s been resolved. So much for loyal customers
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Mr Thomas
(@maddogman17) reported
@virginmedia Hello, It doesn't allow me to login nor reset a password. Could you chase up the call that I am waiting for? I can give you my account number if it helps? Hopefully there are notes on my file.
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Adam Kennedy
(@adamrobertk) reported
@virginmedia I did call on the price increase, twice, cut off both times and lodged a complaint on it (no response). The service checker is useless as it often shows no issues, and when I eventually get through to your support, they can't do anything as by that time it's corrected itself
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Craig Taylor
(@Craigsheesh) reported
@virginmedia C-120121865 is the open complaint it doesn’t show Tuesdays phone call
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Stuart Edwards
(@edbowski) reported
@virginmedia thanks for ignoring me, and making your customer service impossible to speak to. Two days incredibly slow and patchy broadband and can't speak to anyone.
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immy7600
(@dinozzo7600) reported
@virginmedia any one else having internet issues with the broadband cutting out. It’s every 30mins now
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Jules Perks
(@mrs_skrep) reported
@virginmedia But I had been about it going up £5 from £85.50 on 1/3/21 which prompted my call on 21st. Now it’s going up because of my call yesterday as I’ve a second box which I’ve had the entire time. I get stuff goes up but don’t treat customers like this and don’t lie #plentymoreproviders