Virgin Media Outage Report in Ripley, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ripley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Ripley, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Derby, Kirkby in Ashfield, Belper, Mansfield, Sutton in Ashfield and Ripley.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Phone | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ripley, England
Latest outage, problems and issue reports in Ripley and nearby locations:
-
Lisa Pitt
(@lisa_c_pitt) reported
from
Gotham, England
@virginmedia can I cancel all services, new contract started 14th Nov. New changes dont take effect until 8th dec.
-
KaiQom 🎮⚽️
(@KaiQom) reported
from
Derbyshire, England
@virginmedia it seems will be getting my vote when I switch mobile in a few weeks time. Please tell me you'll have some decent deals to help make the switch easier! 🤣
-
Charlie Bethel
(@charlie_bethel) reported
from
Beeston, England
@virginmedia Very very poor customer service
-
James Watts
(@james_watts) reported
from
Sandiacre, England
@virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.
-
Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
-
𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia It's been like this for a while. I cannot rely on the service at all.
-
manicmum
(@dacurrie1) reported
from
Derbyshire, England
@virginmedia Your internet service is shockingly slow today
-
𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
-
DigitalHazard
(@DigitalHazard) reported
from
Derbyshire, England
@virginmedia @c_dobstar DE21 myself, found this tweet through a search, it's down here as well, rebooting the modem works for 5 mins then died, can't remember login stuff.
-
Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
-
andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia My mum and dad are having issues with you guys. The broadband has been very slow yet they pay for 350, the upload speed is half the download which says it all. A technician came out and tried to install a new TiVo box, they have been charged £30 even though he didn’t
-
𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
-
𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia The loss of service registration doesn't even work!
-
Stuart Windle
(@stuwin1) reported
from
Stenson Fields, England
@virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend
-
Charlie Bethel
(@charlie_bethel) reported
from
Beeston, England
@virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls
-
Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dingdinghopkin @winnits @virginmedia Product good, terrible company.
-
Paul
(@teaguestar) reported
from
Clifton, England
@virginmedia Your customer service ( that’s a complete trade description act wording) are shocking . 40 mins waiting cut off twice . Garbage
-
𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
-
Amazon Aquatics
(@AmazonAquatics1) reported
from
Ripley, England
@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
-
𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sam
(@samKnowles27) reported
@virginmedia have to be the least customer friendly business there has ever been….. you can’t downgrade your services without signing into a 18 month contract but you can upgrade ***** nilly #shambles #willbemovingtosky #TERRIBLE
-
Lee
(@Lee60444480) reported
@virginmedia are the worst company ever. I am trying to get them to replace a faulty TV box. They want to increase my monthly bill and charge me £35 for a box
-
Derek Douglas
(@pye1903) reported
@virginmedia are you able to tell me when the SNR issue in ML92PR will be resolved, twice i have been on the phine, twoce i habe been hing up on so no reason, i am approaching the point where i will be cancelling and chucking that router in the bin
-
Sarah ✨
(@sarah_fender) reported
@virginmedia trying to sign up for Priority - it’s making me use my dads email which is linked to our account - only issue is it won’t allow us to login OR reset the password. Have tried on MULTIPLE occasions. Please help! Can I sign up with my email using our account details??
-
Jodie O'Rourke
(@jodieorourke) reported
Only problem @virginmedia is that you haven’t been trying to contact me. You’ve just sent these SMS messages on repeat without calling or leaving a message. Perhaps try calling and I’ll pick up?
-
Poppy
(@gleavesrobot) reported
@virginmedia internet hasn’t worked at all for 24 hours. Absolute joke considering the price you charge. Yet on the service check it says all is fine but when I phone it says there is an issue and I can’t even speak to a person? Just all automated
-
Debbie Gilbert
(@VivaDebi) reported
@virginmedia can you stop hounding me for equipment I have never had! We have called 5 times to speak to someone and emailed you but you just ignore us! Worst service EVER we have sent back all we had! I am I despair with your appalling non exsistent customer service #virginmedia
-
Emma Thornbury
(@EmmaThornbury1) reported
@virginmedia your customer service is shocking!
-
Kev Fish Salmon
(@htafc65) reported
@virginmedia DMAX came back to life 5~10 minutes into the next program (Naked & Afraid XL) so fault lasted about 40 minutes - multiple refreshes of the web-page failed to fix the fault. I check several other channels and found Discovery Science was also frozen.
-
Paul Stokes
(@Stokesie) reported
@virginmedia Thanks. Ever since an outage last week, our 5Ghz signal has been patchy 92Ghz fine). I managed to improve it slightly by disabling channel optimisation but it's still limited and slow to connect. We now also have a new hotspot signal that takes priority but doesn't work...