Virgin Media

Virgin Media Outage Report in Ruddington, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ruddington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ruddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ruddington, Nottinghamshire, England 09/16/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (26%)

    TV (26%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ruddington, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Loughborough, Coalville, Melton Mowbray and Ripley.

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City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham TV
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomLoughborough Internet
United KingdomIlkeston Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ruddington, England

Latest outage, problems and issue reports in Ruddington and nearby locations:

  • NooneSimon Simon Noone (@NooneSimon) reported from Ruddington, England

    @virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?

  • TweetFlicker Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

  • breadf2man Fazal Rehman (@breadf2man) reported from Loughborough, England

    @virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor

  • pdenno Paul Dennison (@pdenno) reported from Beeston, England

    @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

  • richardtaylor37 richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

  • Luketh13ttv Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

  • JohnPuxty John Puxty (@JohnPuxty) reported from Ilkeston, England

    @JPBOLDY @virginmedia I am also getting this problem

  • TeresaBudworth Teresa Budworth (@TeresaBudworth) reported from Quorn, England

    52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

  • Sushrutuk Sushrut (@Sushrutuk) reported from West Bridgford, England

    @virginmedia - is there a red button issue on sky sports?

  • nghudson Nigel Hudson (@nghudson) reported from West Bridgford, England

    Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.

  • MissBeBop Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

  • nghudson Nigel Hudson (@nghudson) reported from West Bridgford, England

    @Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia how do I report a problem with our wifi and tivo box

  • MissBeBop Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

  • richardtaylor37 richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

  • iRacing74 DJ Knight 🇬🇧 (@iRacing74) reported from Sandiacre, England

    With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

  • breadf2man Fazal Rehman (@breadf2man) reported from Loughborough, England

    @virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint

  • Forest_Dane Dane (@Forest_Dane) reported from Beeston, England

    @marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though

  • Luketh13ttv Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    @virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulFen60088158 Paul Fenton (@PaulFen60088158) reported

    @virginmedia why is your service so appalling in the wa3 area. Internet and tv down again!!!! It flashes on for a minute and then stays off. Really not good enough

  • yodulit 🇹🇿 (@yodulit) reported

    @virginhelp @JudieannRose @virginmedia I doubt you will receive help to whoever was “tagged”. This is just constant abuse of failure to provide legitimate service for the amount that they are charging every month.

  • GPTester Gary Tester (@GPTester) reported

    ffs @virginmedia sort this connection problems out!!

  • JudieannRose JJ Barnes 🦋 (@JudieannRose) reported

    Hey @virginhelp you’ve got a damn cheek texting me to tell me I’m using up all my data when my job needs the internet and the only reason I’m using my data is because you’re not providing the service I pay for. #virginmedia

  • swansnews Planet Swans ⚽ (@swansnews) reported

    So today alone @virginmedia have hung up on me on the phone, promised a manager call back that never happened and lied about their opening hours. Quality customer service...

  • CoximusPrime1 Coxy (@CoximusPrime1) reported

    @virginmedia broadband down yet again in the SM7 area. This 'service' you're providing is getting abysmal and no longer fit for purpose.

  • PwincessTash natasha (@PwincessTash) reported

    @virginmedia @virginhelp internet has been down for 3days, I have twice spoken to someone who advised to turn on and off, the 2nd was unable to Find my account &3rd was told to follow a link and instructions which I’ve been doing the last three days anyway - what’s going on ?

  • QuintRuden Tabula Rasa (@QuintRuden) reported

    @virginmedia I am trying to pay must bill from the 7th you poor inefficient service is not allowing me to pay my account is 8244195030001 Ac 22 I call your number th3 call is cut after telling me go on line go online and after entering my details told service experiencing issues

  • LeithMotive Carbon. Based. (@LeithMotive) reported

    Has @virginmedia gone down again?

  • robley84 Daniel Robley (@robley84) reported

    @virginmedia your internet is hands down the worst product on the market. That’s not just internet providers. It never works, and the odd time it does it can only ever support one device. Even mobiles struggle. #abysmal