Virgin Media Outage Report in Ruddington, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ruddington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ruddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ruddington, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Loughborough, Nottingham, Coalville and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Wi-fi | |
| Loughborough |
TV | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Total Blackout | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ruddington, England
Latest outage, problems and issue reports in Ruddington and nearby locations:
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.
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Teresa Budworth
(@TeresaBudworth) reported
from
Quorn, England
52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.
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Dane
(@Forest_Dane) reported
from
Beeston, England
@marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though
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Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits
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Simon Noone
(@NooneSimon) reported
from
Ruddington, England
@virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
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Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.
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Sushrut
(@Sushrutuk) reported
from
West Bridgford, England
@virginmedia - is there a red button issue on sky sports?
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint
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Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!
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Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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N10TownCrier
(@N10TownCrier) reported
@virginmedia nothing about your service is working. I have had no broadband, TV or phone all day today. Your service status page isn’t working and nor is the link that your system texted me. What’s happening in N10 and when will it be fixed?
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Richard Stanton
(@Mr_Harlequin) reported
@virginmedia Great. Call that number and tells me there is a problem. Well duh - I know that. No indication of when it will be resolved. With so many of us relying so heavily on our broadband at the moment, two outages in one week - days after notifying of a price rise - is unacceptable.
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Paul
(@paulhewlett1983) reported
Try to pay online, website not working, try to pay on the phone, takes my money and says it’s having technical issues ! Now got to sit on hold to be told pay again or services might be cut off! Shambles of a company @virginmedia
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Ann-Marie Rice
(@AnnMari64983015) reported
@virginmedia please can you advise why wifi is awful, keep getting kicked out and when I try to contact and check my status, I'm advised "you're working on some cool new things and I can't contact you" In a day where we now need more working from home access, this is not great!!
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Kelsey
(@Jugdar013) reported
@virginmedia Sorry, I wasn't around. Can we discuss packages now? The website is still broken and diverts me the second the store page loads
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David Cheetham
(@CheetsS18) reported
@virginmedia Yes, distance from router is definitely not the issue.
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Neil-Get The Tories Out🇨🇵🏴🇪🇺
(@CentricNeil) reported
@virginmedia @jwmurphy That is one hike. What percentage increase is it? By the way, you're an existing customer, you've already paid for their continued investment.
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The Environmental Worrier
(@WorrierThe) reported
@virginmedia website crap as expected - none of the Help functions work
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Blackcanine65
(@blackcanine65) reported
@NadineDorries @virginmedia @O2 This is garbage of course, as others point out. The real question is: did the other mobile providers incentivise (ie bribe) the Tory government to look the other way while they jacked up roaming charges?
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Phil Tregear
(@PhilTregear) reported
@NadineDorries @virginmedia @O2 Do you really think your electorate are so stupid as to believe this BS? Shame on you.