Virgin Media Outage Report in Ruddington, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ruddington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ruddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ruddington, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Melton Mowbray, Loughborough and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Melton Mowbray |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Phone | |
| Nottingham |
TV | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ruddington, England
Latest outage, problems and issue reports in Ruddington and nearby locations:
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia No they were both rude and put the phone down .
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon
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Rob Parker
(@roberto85) reported
from
Beeston, England
@virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.
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andrew💫
(@PantherAS90) reported
from
Clifton, England
@virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK
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Big Gas
(@BigGasson44) reported
from
Awsworth, England
@virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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Kate J
(@katej1984) reported
from
Sandiacre, England
@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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Dr Alex Stavrinides
(@Dr_Stav) reported
from
West Bridgford, England
Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
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Matt H
(@forestmatth79) reported
from
Wilford, England
@virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough
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Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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michael quinn
(@mike_overthere) reported
@virginmedia @SouthamptonFC @NSP_teachers just had 2 bills 1 aweek ago my payment gone up another now and its gone up again £31.50 wtf for 50meg bb cant pay this so im going to post office its a lot cheaper
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Natalie
(@Natalieshill) reported
@virginmedia Yes no problem, that would be good. Thanks
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Todger Strunk
(@XitUp) reported
@virginmedia have you started throttling our internet again? It’s gone **** since my wife refused to pay the price increase you chucked out a week after we’d signed with you.
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lisa lavelle
(@lisalavelle20) reported
@virginmedia @SouthamptonFC @NSP_teachers Awful company I want to cancel my services but you make it impossible 😡
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Sharon Iddon
(@SharonAnnIddon) reported
@virginmedia I recently started a new contract for broadband and line rental. My first bill is incorrect. I’ve contacted your CS team three times and raised 2 separate complaints and the resolution-a credit has still not been applied to my account. Where do I go from here?
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Mick K
(@kneebs76) reported
@virginmedia Thanks, I’ve been occasionally checking that for the past couple of years and have left my details on the ‘keeping in touch’ page..my current broadband contract is up for renewal soon and was hoping you’d know if your service was going to be available anytime soon, I guess not...
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Chimpy12321 (twitch)
(@EGreenhill1) reported
@virginmedia The issue is, Virgin Media decides ive had enough upload speed for the day and cuts me off... I have phoned that number and a robot tells me they are very sorry for the issues and there is NO repair date scheduled.
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Ross Wilcox
(@Rossi2k) reported
@virginmedia So @virginmedia Even when I do why you ask, respond to emails and provide evidence and info you STILL cannot do what you promise! Are you just waiting for me to give up on the complaint? Cause believe me I’m not! Please follow through on what you promised and a manager contact me
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Przemyslaw Antoszczyk
(@ptma_1) reported
@virginmedia @Ofcom I went through all those tips multiple times outcome.your customer service apparently decided to order for us some sort of booster? No booster, no change, rubbish WiFi like it was. Just don’t bother as you don’t want or know how to help. We will go with @Ofcom #moneyfornothing
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Steven W.
(@1SteveW) reported
@CaptainAshZ @virginmedia Exactly the same issue in Southampton as well, if you hear any news or updates can you let me know?