Virgin Media Outage Report in Eastwood, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Eastwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eastwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Eastwood, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Ilkeston, Mansfield, Alfreton, Skegby, Ripley, Belper and Sutton in Ashfield.
City | Problem Type | Report Time |
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TV | ||
Wi-fi | ||
Internet | ||
Internet | ||
Wi-fi | ||
Internet |
Community Discussion
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Virgin Media Issues Reports Near Eastwood, England
Latest outage, problems and issue reports in Eastwood and nearby locations:
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Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England
After waiting in all afternoon and cancelling a social occasion and delivering a customer’s potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, it’s a good job I work from home 😡
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gerisays (@activist84) reported from Beeston, England
When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄
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Nigel Hudson (@nghudson) reported from West Bridgford, England
Goodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.
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Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England
@virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.
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Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England
@virginmedia hi, my TiVo v6 remote has became laggy & slow to respond, I’ve put fresh batteries in this morning & just reset the v6 box via the settings menu but to no avail. Any suggestions? Thanks
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Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England
@virginmedia If an engine light comes on in your car but it still drives badly, do you ignore it? She even offered to send me a longer cable so I could move the box. For £99. For some coax cable! I don’t know why I bothered renewing my contract. Utter waste of time. Virgin sucks.
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England
@virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?
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Steve Barlow (@red_dog14) reported from West Bridgford, England
@dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.
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Simon Noone (@NooneSimon) reported from Ruddington, England
@virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England
@virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England
@virginmedia my contract runs out next month been on phone, best deal for my current service you can offer is £120. Sorry guys I aint paying that for existing service which dont offer top spec equipment and speeds that new customers get. Time to move on, sure sky can offer better
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England
@virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers
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Nigel Hudson (@nghudson) reported from West Bridgford, England
@Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.
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adam birch (@AdamBirch92) reported from Mansfield Woodhouse, England
@virginmedia I have not been able to use my internet for the majority of our contract. I contacted you multiple times to be advised to pay an additional £5 per month for a better service to now find I am being charged £56?! I am in my cooling off period and i wish to CANCEL.
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Ash Stanley (@Ashur_Stanley) reported from Derbyshire, England
@virginmedia About old equipment which I sent back two years ago when in left your service
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Nigel Hudson (@nghudson) reported from West Bridgford, England
Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.
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Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England
Quite an electrical storm here. The thunder is terrifying Becky and virgin media has just gone down. She’s pacing and panting furiously poor thing.
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England
@virginmedia 3rd time today. Can someone help me please?
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England
@virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today
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Ken Godber (@GodberKen) reported from Annesley, England
@virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Si.. (@MachinegunSi) reported
Hey @virginmedia do you think you can go a day without multiple disconnections? Your service is awful
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Char (@ProbablyNotChar) reported
@virginmedia is it normal that for over the past 8-10 hours in the Swindon area that i've been having the internet go down in 2-3 minute intervals for 3-4 minutes consistently?
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Cam Mitchell (@camzapoppin) reported
@virginmedia Aaannnddd it’s down AGAIN. This is getting absolutely ridiculous.
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Lee Spencer (@Lee1Spencer) reported
@virginmedia Not to be rude , but your whole team are brilliant at saying sorry , but rubbish at fixing the issues. This has been going on for at least 18 months . ! Please book me a engineer to come and sort it otherwise I’m off
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Gemma (@EFC_Gem) reported
@MachinegunSi @virginmedia Sky are just as bad mate. I wonder when everyone goes back to office working if it will improve...?
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Atish (@AtishSwali) reported
@virginmedia I pay you for service at my folks house house, broadband and a phone line When the broadband doesn't work it's workable but when the essential landline phone stops working that's another matter, your EMERGENCY call line says it's CLOSED they can't even dial 999, WTF
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Sophie Nash (@SophieGraceNash) reported
Hi @virginmedia - I was supposed to get a call back within 24 hours about my complaint (by 4pm today) and I didn’t receive one. This is the 5th time when I have not received a call back in the specified time - what else can I do? The ref is C-2004211559
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Sachin Kumar (@KSachlfc) reported
@virginmedia shocking WiFi ....every day is a problem...today down for almost a day!#virginmedia
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Harry (@Harriso56428506) reported
@virginmedia I’d like to make a complaint about virgin boosters that stop working after 3weeks this will be my 3rd set.
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Reaktor4Pablo (@Reaktor4P) reported
@Gazzavert @virginmedia I did that myself, got the score wrong every round, hype as **** though!