Virgin Media

Virgin Media Outage Report in Eastwood, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Eastwood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eastwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Eastwood, Nottinghamshire, England 12/09/2025 18:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Eastwood, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Derby, Ilkeston, Nottingham, Mansfield, Matlock, Sutton in Ashfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby E-mail
United KingdomIlkeston Wi-fi
United KingdomDerby Total Blackout
United KingdomNottingham Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Eastwood, England

Latest outage, problems and issue reports in Eastwood and nearby locations:

  • cwis75 Chris hesketh (@cwis75) reported from Clifton, England

    @virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK

  • Kathryn_Cook1 Kathryn Cook (@Kathryn_Cook1) reported from Derbyshire, England

    @virginmedia Rubbish. I live in a cottage with minimal phone signal and 4g so rely on wifi. It’s down regularly and impacts my work as well as TV etc. Who would you recommend I move to?

  • SteveB2Notts Steve B (@SteveB2Notts) reported from Clifton, England

    @virginmedia @Virgin Fix PPV Boxing now !

  • Baddileyram grumpy man (@Baddileyram) reported from Derbyshire, England

    @virginmedia 6:30. 30 mins after time slot. Engineer brilliant apologetic, sadly telephone customer service not so good. But at least I'm online this evening.

  • cwis75 Chris hesketh (@cwis75) reported from Clifton, England

    @virginmedia No they were both rude and put the phone down .

  • katej1984 Kate J (@katej1984) reported from Sandiacre, England

    @virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?

  • WorTony Tony P (@WorTony) reported from Selston, England

    Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

  • flyingscotsmin1 Dave Martin (@flyingscotsmin1) reported from Eastwood, England

    @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

  • barmylad34 leigh.butler 🐏 (@barmylad34) reported from Derbyshire, England

    @virginmedia why are you still not providing tv services today? Blackout!

  • nick_allgood N1CK 4LL666D (@nick_allgood) reported from Derbyshire, England

    Waiting for the @dcfcofficial takeover is as painful as waiting for @virginmedia to deliver the phone I ordered on the 3rd May. So putting this out there - always been happy with Virgin but what’s the best mobile network cause it looks like I’ll be moving.

  • rainworthgord Gordon Foster (@rainworthgord) reported from Rainworth, England

    @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

  • robhollanduk Rob Holland ⚽️🏐 (@robhollanduk) reported from West Bridgford, England

    Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

  • IPSiara Ian Siara (@IPSiara) reported from Beeston, England

    @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

  • mjtriggs Matt Triggs (@mjtriggs) reported from West Bridgford, England

    @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Tupton, England

    @virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail

  • aaronfarny_b B Farn (@aaronfarny_b) reported from Ilkeston, England

    Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

  • barmylad34 leigh.butler 🐏 (@barmylad34) reported from Derbyshire, England

    Anyone else got blank tv from @virginmedia ? Usual service of not supplying!

  • davidjamesdj DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported from Rainworth, England

    @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewminsky Andrew Minsky ACA (@andrewminsky) reported

    @virginmedia This is ridiculous. Why should I wait hours on a phone for you to provide me a service I pay for?

  • hedgefundguru Andy Anderson (@hedgefundguru) reported

    @virginmedia every other time i try to watch a movie on prime, netflix or disney the service is crap. Stop/start. God knows why i pay over £1200 a year for this rubbish

  • lorr1e1 Lorrie (@lorr1e1) reported

    @virginmedia Now i have a NEW problem, Email turned up today made adjustments to our box, checked upstairs said the signal is quite low and ordered some pods, said there would be not charge to me because she is ordering them now i just got an email stating you are now charging i'm DISGUSTED

  • JohnRelen1 Badmanners (@JohnRelen1) reported

    @virginmedia I am still holding on whilst they find someone so I can understand what they,and I mean no disrespect but I have very poor hearing and I cannot download the contract as I cannot find it on my mobile

  • G_Renard Guillaume Renard (@G_Renard) reported

    @virginmedia And issues again tonight. Is this the higher the price the poorest the service? Can’t honestly see any improvement over the last few years yet the bills nearly doubled in three years…

  • michaelcarr26 mcarr (@michaelcarr26) reported

    @virginmedia sick of constantly off on off on off on to get internet counting down to end of contract to get rid...

  • paulinespelman Polly P (@paulinespelman) reported

    @virginmedia Our WiFi is absolutely awful! We increased it and it is actually worse. It’s so bad, it’s causing us stress and we pay a lot of money to you. We are seriously looking into cancelling everything and starting a fresh with someone else.

  • bruce_boutell Bruce Boutell (@bruce_boutell) reported

    @ut5 @virginmedia I received the cable. And was told to wait for notification. Which I never got? Then my phone was cut off. Only realised when I picked up the phone and it was dead. Now my phone is on the floor next to a bunch of wires. Rather than in the living room where it was useful.

  • Jelliottcoleman Joseph Elliott-Coleman (@Jelliottcoleman) reported

    @virginmedia Apparently there's a service outage in my area. I'm still not very impressed that my appointment was cancelled without notice nor that I to ask whether the engineer was still on route. AND that I'll be without service for another two days.

  • LukeelkinsTV Luke Elkins💙 (@LukeelkinsTV) reported

    Anyone else had issues with @virginmedia internet tonight no struggled to get any connection for last few hours