Virgin Media Outage Report in Eastwood, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eastwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eastwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Eastwood, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Mansfield, Kirkby in Ashfield, Sutton in Ashfield, Ilkeston and Ripley.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
TV | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eastwood, England
Latest outage, problems and issue reports in Eastwood and nearby locations:
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Simon Noone
(@NooneSimon) reported
from
Ruddington, England
@virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?
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gerisays
(@activist84) reported
from
Beeston, England
When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia 3rd time today. Can someone help me please?
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
Goodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.
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Ash Stanley
(@Ashur_Stanley) reported
from
Derbyshire, England
@virginmedia About old equipment which I sent back two years ago when in left your service
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia my contract runs out next month been on phone, best deal for my current service you can offer is £120. Sorry guys I aint paying that for existing service which dont offer top spec equipment and speeds that new customers get. Time to move on, sure sky can offer better
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted
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Stu84®️™️
(@StagsStu84) reported
from
Mansfield Woodhouse, England
@virginmedia hi, my TiVo v6 remote has became laggy & slow to respond, I’ve put fresh batteries in this morning & just reset the v6 box via the settings menu but to no avail. Any suggestions? Thanks
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
Quite an electrical storm here. The thunder is terrifying Becky and virgin media has just gone down. She’s pacing and panting furiously poor thing.
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
After waiting in all afternoon and cancelling a social occasion and delivering a customer’s potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, it’s a good job I work from home 😡
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adam birch
(@AdamBirch92) reported
from
Mansfield Woodhouse, England
@virginmedia I have not been able to use my internet for the majority of our contract. I contacted you multiple times to be advised to pay an additional £5 per month for a better service to now find I am being charged £56?! I am in my cooling off period and i wish to CANCEL.
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ana
(@yozhikyozhik) reported
@idkjia_ @virginmedia I feel youuuu. We pay extra to get faster resolution on line issues but it makes no difference if they fix it tonight or tomorrow if I lag out of every game for two hours 🥲🥲
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Aston
(@Astonn1995) reported
@virginmedia I am downloading another browser to see if thats the problem
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Alex Dawson-Smith
(@alexds36) reported
@virginmedia A full month without internet and I have just been told, for some unknown reason I do not qualify for the automated compensation scheme!! The customer service and assistance from Virgin throughout this period has been the worst i've recieved from any company i've dealt with!!
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Nina L Villa 🇬🇧
(@NinaLVilla) reported
@virginmedia why is it impossible to contact you? Need to disconnect my service so the person who has bought my house can connect but it’s impossible to get through and I can’t help or live chat.
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Not THAT Mr.T
(@SalfordBazza) reported
@virginmedia Service status page says no knows issues whenever I look on it, I did do the run a test thing a couple of times but nothing seemed to happen. I'm assuming it's the broadband as the TV is connected via ethernet and the apps on there stop working too
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Ji
(@idkjia_) reported
@yozhikyozhik @virginmedia that’s so bad 😭😭
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Max
(@klugermax) reported
@virginmedia Yeah I figured as much. I specifically asked the question when I spoke to your team and they told me it would be “evening”. It’s added a lot of stress to our move day because we don’t get a good 4G signal in the house.
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Cris
(@Fagur3) reported
@virginmedia No, only that it was a "problem in the system". Each time I ask for a written explanation or any of the promises in an email been told that the system doesn't allow them to do so. Sounds to me like you have the perfect system with no accountability.
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harry pottle
(@harry_pottle) reported
@virginmedia Here is a prime example of going around in circles, your company know the issue, your move
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Bob Humphrey
(@Humphreybob) reported
@MarkMerryweath1 @virginmedia The UK based staff are. Problem now is talking to anyone. I have spent 2 half days trying to lig a tech call. Because my broadband is working I can't get to anyone...