Virgin Media Outage Report in Eastwood, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Eastwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eastwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Eastwood, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Mansfield, Sutton in Ashfield, Clay Cross, Ilkeston and Long Eaton.
City | Problem Type | Report Time |
---|---|---|
Nottingham | Internet | |
Derby | Internet | |
Derby | ||
Derby | Total Blackout | |
Nottingham | Internet | |
Derby | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eastwood, England
Latest outage, problems and issue reports in Eastwood and nearby locations:
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manicmum
(@dacurrie1) reported
from
Derbyshire, England
@virginmedia Your internet service is shockingly slow today
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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Zak Winfield
(@zakwinfield) reported
from
Derbyshire, England
Everybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they won’t do anything really to help those who have the full package 🤔👎 @virginmedia
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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Paul
(@teaguestar) reported
from
Clifton, England
@virginmedia Your customer service ( that’s a complete trade description act wording) are shocking . 40 mins waiting cut off twice . Garbage
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DigitalHazard
(@DigitalHazard) reported
from
Derbyshire, England
@virginmedia @c_dobstar DE21 myself, found this tweet through a search, it's down here as well, rebooting the modem works for 5 mins then died, can't remember login stuff.
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dingdinghopkin @winnits @virginmedia Product good, terrible company.
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Stuart Windle
(@stuwin1) reported
from
Stenson Fields, England
@virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia all my services are down and estimated repair is today at 6pm on the virgin media app. That’s all well and good if I wasn’t self isolating. It’s day 3 and driving me mad already not being able to leave the house. This will tip me over the edge
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia It's been like this for a while. I cannot rely on the service at all.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin
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KaiQom 🎮⚽️
(@KaiQom) reported
from
Derbyshire, England
@virginmedia it seems will be getting my vote when I switch mobile in a few weeks time. Please tell me you'll have some decent deals to help make the switch easier! 🤣
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia The loss of service registration doesn't even work!
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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Priah 🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
Anyone else having issue with @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Desborough
(@tomdesborough87) reported
@virginmedia Well it went off at 9pm aa that's when your agents stop working. It's been terrible John. Not a happy customer.
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Dr Lisa
(@littleminx_01) reported
@virginmedia have tried to get through three times to customer services to cancel my contract but had to hang up after 20 minutes; had the phone put down on me and a further 24 minutes. Why can I sign up online but can’t cancel online!? I need someone to call me back please.
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MisterJay
(@MisterJayRFC) reported
@virginmedia Stop calling me asking me to sign up again. Stop texting me telling me you're going to re-activate the service when I never asked you to. I have no idea why you're texting me talking about 'reactivating services' on 14/07 because I didn't ask for that. ******* bolt mate.
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EP Wear
(@EpiphanysP) reported
@virginmedia imagine your CS encouraging me to cancel because they couldn’t care to read notes or resolve my issue. Since Feb we’ve had issues with the connectivity & it’s been confirmed by the engineers who came this week. Yet no bill credit, no call back/update/communication…
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Chris Sheehan
(@chasheehan) reported
@virginmedia He never wanted to cancel. He wanted his deal sorting but at 80 years old, after 45 mins on hold decided the only way he might get heard was to click that option. Decent customer service would have read his complaint, offered a callback and sorted the deal. You’re trolling.
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karen
(@karenpenf) reported
@virginmedia But my internet has never been resolved. I can’t even FaceTime my parents. I have to switch it over to my mobile data because it won’t connect with virgin
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Jude
(@judecjefferies) reported
@virginmedia how many times do I need to switch the hub off and on for the internet to work. It says there are no problems in my area yet we can’t get anything in the house to work, again
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Steve
(@SteveUnknown) reported
@michaeljswalker @UberEats All the best chasing for a refund - their system is always down and they’ll keep you hanging. 5 weeks in a few days for me. Absolutely awful company!! (As bad as virgin media!!)
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Chris Sheehan
(@chasheehan) reported
@virginmedia His msg literally said ‘I would rather not change, but it is impossible to get to ever speak to anyone!’ customer of 15+ years, and you ignore the content of what he said and cut him off. The company is broken if that’s how you deal with an 80 yr old.
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Chris
(@NorthernDad8) reported
@virginmedia Third night running around 7pm it's cut out. Again online and that phone number saying no issues. This is ridiculous. Can you confirm what the issue is BB31NT, it did show there was an issue Wednesday night but said it was fixed yesterday which it clearly isnt