Virgin Media

Virgin Media Outage Report in Duffield, Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Duffield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Duffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Duffield, Derbyshire, England 10/07/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Duffield, Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Burton upon Trent, Ilkeston, Mansfield, Alfreton and Skegby.

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City Problem Type Report Time
United KingdomDerby Internet
United KingdomNottingham TV
United KingdomNottingham TV
United KingdomBurton upon Trent Internet
United KingdomIlkeston Wi-fi
United KingdomNottingham Internet

Community Discussion

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Virgin Media Issues Reports Near Duffield, England

Latest outage, problems and issue reports in Duffield and nearby locations:

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown

  • TuesdyB Tuesdy Burgin (@TuesdyB) reported from Ilkeston, England

    @virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.

  • Mary_C_Oliver Mary Oliver (@Mary_C_Oliver) reported from Beeston, England

    @virginmedia Also, the number is not working

  • derbytrim John Byrne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@derbytrim) reported from Belper, England

    @virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • katephus kate kells (@katephus) reported from Ilkeston, England

    @virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds

  • owen40uk owen scrimshaw (@owen40uk) reported from Beeston, England

    @virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy

  • _Chris_Seddon_ Chris Seddon (@_Chris_Seddon_) reported from Melbourne, England

    Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.

  • xCarrie82x Carrie (@xCarrie82x) reported from Kimberley, England

    @virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers

  • gaz_smith123 Gareth Smith (@gaz_smith123) reported from Ilkeston, England

    Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30

  • rikkiwalker Rikki Walker (@rikkiwalker) reported from Annesley, England

    Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/

  • Kizztronice Kizzy 🦇 Puckmigo23 (@Kizztronice) reported from Awsworth, England

    @virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.

  • mattdowning5 matt downing (@mattdowning5) reported from Selston, England

    @virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal

  • dawesje James Dawes (@dawesje) reported from Burton upon Trent, England

    @virginmedia just like to say what a load of rubbish your service is! And I’m not even with you

  • justrunningnow brian alvin (@justrunningnow) reported from Sandiacre, England

    @the____ghost @virginmedia Its broken

  • psanchezc Patricio R. Sanchez (@psanchezc) reported from Beeston, England

    @virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ

  • LauraPlumbley Laura Plumbley (@LauraPlumbley) reported from Kimberley, England

    @virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted

  • Neilelse1974 Neil else (@Neilelse1974) reported from Chellaston, England

    @virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SimmondsAdrian Adrian Simmonds (@SimmondsAdrian) reported

    @virginmedia worst customer service ever , impossible to try and upgrade anything just a battle

  • Myplaceagain Sparkle (@Myplaceagain) reported

    @virginmedia Hi. Im having problems with my landline. I dont have a dialling tone, there is a background noise there instead. Ive gone online and had it checked but no faults come up at all.

  • treborddot rob todd (@treborddot) reported

    @virginmedia I’m trying to cancel and all you do is cut the calls off !!!!

  • I_Big_Deano_I Big Deano (@I_Big_Deano_I) reported

    @virginmedia Have issues with Internet in ML4, been on phone, reset router multiple times with no fix, says connected with no internet. Website says no issue but clearly there is, many others with same issue. Any help or update?

  • RachelNorline Rachel 🧡 (@RachelNorline) reported

    @virginmedia No they shouldn’t be needed. We’ve just moved house and the internet was supposed to switch over on Saturday but there was an issue so we were told someone would come out to fix it today

  • Leo89826702 Leo (@Leo89826702) reported

    @virginmedia I rejected the offer until the issue is resolved and they have told me to move to another network. It's ironic, the site that is broken is also a @ThreeUK shared site and their services are down also since May

  • robertowenbloom robert owen Bloomfield (@robertowenbloom) reported

    @russell_kane @virginmedia They have the worst customer service

  • justamum24 michelle (@justamum24) reported

    @virginmedia Told by an engineer that our hub is overheating, customer services unwilling to help, about change over our phone line from a normal line to fiber, been told 3 different things from customer services all wrong info and no texts as promised

  • Leo89826702 Leo (@Leo89826702) reported

    @O2 @virginmedia Shocking response from your complaints handler. A lady called on Saturday and offered me £40 for inconvenience of having poor signal since May 16th. Today they call and recommend that I move to another network as they cannot guarantee a fix in the area. O2 mast

  • MrBazza90 Half Man Half Amazin (@MrBazza90) reported

    @virginmedia you lot are beyond a joke promised me a new router last year taken for me to ring up complain mutiple times and threaten to leave for a new 1 to come! I want some money back for the year of shocking service iv paid you lot for