Virgin Media Outage Report in Duffield, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Duffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Duffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Duffield, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Matlock, Mansfield, Sutton in Ashfield, Alfreton, Derby and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Matlock |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Duffield, England
Latest outage, problems and issue reports in Duffield and nearby locations:
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Mark Simms
(@marksimms3) reported
from
Selston, England
I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.
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paul
(@64derby) reported
from
Duffield, England
@virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help
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tia carter🥑
(@_teecarts) reported
from
Eastwood, England
virgin media is down in my area so looks like i can’t work👏🏼
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adrian dilks
(@ilsonnut43) reported
from
Ilkeston, England
@virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.
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Mr T O'regan
(@Taidhgh) reported
from
Beeston, England
@virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning
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RIGGO
(@rigg0o) reported
from
Eastwood, England
Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .
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gerisays
(@activist84) reported
from
Beeston, England
When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄
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Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
@virginmedia have you got problems in area 30? My connection keeps dropping out!
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Mark Smith
(@e2mrk_mark) reported
from
Sandiacre, England
@virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.
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Matthew Nash
(@MJNashy) reported
from
Hucknall under Huthwaite, England
Is the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING
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Derbydog
(@derbydog1976) reported
from
Stenson Fields, England
@virginmedia @virginhelp is there a problem with the internet as mine has just dropped off
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Deborah Marshall 💙
(@deb_the_dj) reported
from
Sandiacre, England
@virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.
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Michael Wallage
(@Chops_Wallage) reported
from
Ripley, England
@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
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whatsitallabout!!
(@horseracingmama) reported
from
Burton upon Trent, England
@virginmedia can’t wait till they read the feedback on the email survey they asked me to do they scored a massive 0 from me and no I would not recommend them and will never go back to them either!!
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.
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Dane
(@Forest_Dane) reported
from
Beeston, England
@marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Evans
(@frattonlad) reported
The 1970s have just called in the shape of a genuine, bona-fide obscene phone call. Bloke asked if my wife would suck his **** for a tenner. Told him I couldn't hear him, he repeated it three times time telling me I could hear him before hanging up. Can you help @virginmedia
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karen
(@karen88462816) reported
@virginmedia no service 16 days and no contact or update they don't care but have taken full payment
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Tracey 💙
(@TraceyWaby) reported
@virginmedia Gone back to sky so cancel
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Sean McCaul
(@TheLepresean) reported
@virginmedia been trying to cancel our lapsed contract for over two days now. Hours of calls hung up on by your operatives or left to ring out, a whole host of WhatsApp messages totally ignored for days. The worst customer services I have ever received.
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K
(@misskgoodwin) reported
@virginmedia how can I contact someone urgently without customer service disconnecting the line after 5 mins? It’s honestly shocking service
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Paul Tinto
(@paul_tinto) reported
And1st prize for complete incompetence and god awful customer care goes to...@virginmedia! 🏅 For an internet provider that doesnt give a ****, leaves you with more issues than you called with and specialises in wasting your time, @virginmedia have you covered 👍
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David Coyne
(@DavidCoyne83) reported
@virginmedia how are you meant to cancel your services when you never answer the phone! Just leave you on hold for an hour an then hang up! Quick enough to up your bill with out saying I wonder whose customer services are worse yours or sky's
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rachael hagar
(@rachturner22) reported
@virginmedia seriously can anyone shed light as to why from the 23rd December I haven’t got internet installed bored of calling and getting nowhere oh and don’t even worry about emailing the c.e.o he can’t even be bothered to reply so many complaints and errors#rubbish
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Patrick Stanier
(@patrickstanier) reported
Thanks @virginmedia for your frustrating service….. After you cut our broadband service off because of an admin error on your part. The reassurance was that we’d be reconnected within 24hours, still without connecting over 48hours later having spent more than 2 hours on hold….
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𝕟𝕚𝕔𝕠𝕝𝕒
(@nicolatorrancex) reported
@virginmedia You 16 months ago, so to be completely cut off and offered absolutely no help is shocking