Virgin Media Outage Report in Duffield, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Duffield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Duffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Duffield, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Ilkeston, Burton upon Trent, Nottingham, Mansfield, Matlock, Sutton in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
||
| Ilkeston |
Wi-fi | |
| Derby |
Total Blackout | |
| Burton upon Trent |
Wi-fi | |
| Burton upon Trent |
Internet | |
| Nottingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Duffield, England
Latest outage, problems and issue reports in Duffield and nearby locations:
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Ron Yau
(@ryau3) reported
from
Repton, England
Writing this using O2 mobile network at home because my @virginmedia fibre is @unreliable. Cannot get to the internet or stream tv but on mobile data it was effortless. Considering going back to BT as they seem to be more consistent.
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia Done that for the tv service and it cannot find a fault. Just ran the broadband to check service. Need to wait 10min.
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mark wright
(@markbobwright) reported
from
Sutton in Ashfield, England
@matt_tomo1 @virginmedia Can’t even speak clear English 🙄 to deal with a problem
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia I have a hub 3.0 and showing white light. No change to the light with the issue.
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed
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Darren Fuller
(@dazfuller) reported
from
West Hallam, England
@virginmedia And that information is exactly the problem and the thing which needs reviewing by your security teams. It's terrible advice!
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Leanne Biggs
(@leannebiggs14) reported
from
Burton upon Trent, England
Absolutely disgusted with @virginmedia mobile customer services. Ring up and after 10 seconds get told to GET TO THE POINT I was actually ringing to change my mobile number as I’ve just taken a new contract out with you. I will be better off staying where I am 😡 #virginmedia
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia I am having the issue now where I cannot update my apps or use twitter through the Wi-fi. But I am streaming tv. @frustrated. Why do I suffer and stop to reboot the router and paying for unreliable service!!
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sam steel
(@smithy_steel) reported
from
Stapleford, England
Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡
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David Luke
(@davidluke86) reported
from
Beeston, England
An update! It gets better, a member of STAFF used @carolineheppell ‘s details for another customer but @virginmedia won’t refund!!! This would be funny if it wasn’t so appalling.
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Darrin
(@modpies) reported
from
Hucknall under Huthwaite, England
@ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.
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MelanieSmith
(@midgetgem1980) reported
from
Heanor and Loscoe, England
@virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs
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David Luke
(@davidluke86) reported
from
Beeston, England
Disgusted by @virginmedia taking £150 from @carolineheppell account on a fraudulent DD and then refusing to help her bank or her. Giving fake email addresses not answering complaints. A disgrace.
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Lisa
(@lisahaywood10) reported
from
Eastwood, England
@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since
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San Fran Girl
(@LisaHoppi) reported
from
Hucknall under Huthwaite, England
@munkilove @SkyUK @NatalieMariaS59 @virginmedia I wouldn’t bother, if cancel and move to @virginmedia That’s what I’m going to do
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hollibob
(@hollibob) reported
from
Stapleford, England
@virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service
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sam steel
(@smithy_steel) reported
from
Beeston, England
@virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all
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Leanne Biggs
(@leannebiggs14) reported
from
Burton upon Trent, England
@virginmedia I wanted to change my mobile phone number over as I’ve recently taken out a new sim only contract along with the TV package however I’m thinking of cancelling it all as the customer service was disgraceful and makes be wonder how I would be spoken to if I ever have to ring again
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia Reboot will help for a while but have to stop all in the family who still have signal for streaming radio, Xbox or watching Tv on the TiVo every time. How inconvenient is this for all due to a @unreliable service provided by @virginmedia. Had many other issues before as well...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Thorne
(@martinthorne) reported
@virginmedia I had an outage at about twenty past midnight last night. Googling revealed that lots of other people reported the outage too. But I can't see any details of the outage on your website, have you got any details about what causes it? (Fyi I'm in GL1)
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Wolli' ღ
(@Fugly_Hx0) reported
@virginmedia my Internet is down, and work from home, ive tried the steps on the Web, but it hasn't fixed anything. Are you aware of a network issue in earls barton, Northampton???
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Tim Jones
(@TimothyJones75) reported
@virginmedia I have super fast broadband and what a laugh it is that you say it’s super fast! I have nothing but problems with it and you have the cheek to charge me £31, I’m ******* in a contract and I want out!! It is the most terrible broadband I’ve had!!
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Tangerine Stu 🏴🟧⬛️🟪⬛️🏇🏼⚽️🏇🏼⚽️
(@StuartLenney1) reported
@virginmedia Thanks for not being much help maybe I should charge you for wasting my time and you could take it off my bill
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MrsLogicFromViz
(@MrsLogicViz) reported
@virginmedia - at 10:04 this morning I received a really horrible aggressive call purporting to be from VM saying that my Internet would be cut off. The mobile number was 07447 079094. Please advise.
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Leanne McGiveron
(@LeanneMcGiveron) reported
@virginmedia hi. Clicked your clink for help page and still can’t get broadband to work. It’s been off all morning probably all night too can you assist please #nobroadband
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kate Gibson
(@finmentalkg) reported
@virginmedia No Internet now.... nothing not even a rubbish service. Yet you tell me there are no issues and tell my neighbour something different. Communications doesn't seem to be your forte @virginmedia
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john richardson💙
(@john_richardson) reported
@virginmedia broadband service currently down ... For once Service Status actually agrees with what I am experiencing ... But says fix by 3pm which means six hours of my working day gone ... any chance of earlier solution?
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Ezekiel’s Wheel
(@sagaofsr) reported
My internets literally the worst. I can’t even work right now. Sort it out @virginmedia
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maria bridges
(@maz92_vr46) reported
@virginmedia what’s going on with the internet, perfect for 11 months, was going to renew but it’s been awful i work from home so need the internet and it’s dropping out several times a day now, also drops out every night at 11pm it’s been rebooted etc and still happens.