Virgin Media Outage Report in Felley, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Felley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Felley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Felley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham, Derby, Kirkby in Ashfield, Belper, Mansfield, Sutton in Ashfield and Ripley.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Chesterfield |
TV | |
| Chesterfield |
Internet | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Felley, England
Latest outage, problems and issue reports in Felley and nearby locations:
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon
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Emily Rooke
(@emroo21) reported
from
Nottinghamshire, England
@virginmedia Thank you. There are no problems in the area but my internet isn’t working. Have checked cables and rebooted several times.
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises
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Dr Alex Stavrinides
(@Dr_Stav) reported
from
West Bridgford, England
Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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Lencal
(@Lencal03) reported
from
Nottinghamshire, England
@virginmedia Please… Please… Please… ******* sort your **** out
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Koa
(@kokiekola) reported
from
Awsworth, England
@virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Still bad this evening. Pixelating all over the screen.
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Emily Rooke
(@emroo21) reported
from
Nottinghamshire, England
@virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!
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AntonioAsh
(@AntonioAsh89) reported
from
Nottinghamshire, England
@falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??
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John D
(@Jdd535) reported
from
Stapleford, England
Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia
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Rob Parker
(@roberto85) reported
from
Beeston, England
@virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@virginmedia This service was not offered so yes I’d be free for a webchat
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?
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Lencal
(@Lencal03) reported
from
Nottinghamshire, England
@virginmedia Says no issues
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Rob Holland ⚽️ ☮️
(@robhollanduk) reported
from
West Bridgford, England
@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow
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I NeedADream-Z2Choir
(@castusthered) reported
from
Nottinghamshire, England
If you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one
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John D
(@Jdd535) reported
from
Stapleford, England
Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Johnson
(@Aurora_Raven13) reported
@virginmedia how bad are your phones lines to your disconnect team?! Twice I have been put through but get cut off when the line rings. Almost 2 hours on hold! Can’t cancel online, have to call but can’t speak to anyone. Someone sort this today.
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Stellapulvis
(@hoppinhoppiness) reported
@virginmedia Or perhaps let people cancel or upgrade online? Just a thought.
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Elaine Lunt
(@Laineybell) reported
@virginmedia Also, due to the shocking customer service I am now looking to seek services else where.
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Masters Snooker Wasp 💙
(@MastersWasp) reported
@virginmedia Thank you. The internet keeps dropping out on laptops during calls, and on phones, in our upstairs bedroom. I have reset and factory reset the router, and when scanned it says we have good signal in there, but the issue persists. We never had an issue with BT. We need a booster
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Tahir
(@Tahir18842271) reported
@virginmedia Trying to call to cancel my contract, all I get is we are busy, call back later. Goodbye! That is shocking! Can't even get to chat to someone online, been waiting over an hour!
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Paul Feeney
(@feeneyp16) reported
@virginmedia shocking service again from Virgin media. Trying to work from home plus 2 kids home schooling and no intranet. Can’t even phone them.
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Philip Proudfoot 🟨🟥
(@philipproudfoot) reported
@virginmedia no response? I finally managed to get through to an actual human, almost resolved the issue then they closed the line. I can't spend the entire day trying to speak to someone. This is ridiculous. I will be cancelling with you asap.
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nicola rogers
(@nicolarogers651) reported
@virginmedia I have tried this service and experienced another useless exercise if abysmal customer service. I am still being overcharged a d I have still not spoken to anyone about my issues. No one has responded to your messaging service.
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Dom Barnes
(@domster) reported
40 mins passed the Estimated fix time for our @virginmedia broadband. No update. Just sat on hold hoping someone can let me know when I can get to work. 18hrs and counting.
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Tony Stewart
(@El_Tonsco) reported
@virginmedia Total of 3 hours on hold/calls, got through twice, 1st call centre could answer a simple question because it wasn't on his script, Transferred to the "Customer Care" department, who put me on hold for 20 mins then hung up, clocking off is a 9pm I guess. #shitshow