Virgin Media Outage Report in Clifton, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Clifton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clifton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Clifton, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Loughborough and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Internet | |
| Loughborough |
TV | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Clifton, England
Latest outage, problems and issue reports in Clifton and nearby locations:
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
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Steve B
(@SteveB2Notts) reported
from
Clifton, England
@virginmedia @Virgin Fix PPV Boxing now !
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Ian Siara
(@IPSiara) reported
from
Beeston, England
@virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
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Matt Triggs
(@mjtriggs) reported
from
West Bridgford, England
@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia No they were both rude and put the phone down .
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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andrew💫
(@PantherAS90) reported
from
Clifton, England
@virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service
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Matt H
(@forestmatth79) reported
from
Wilford, England
@virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough
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Tony P
(@WorTony) reported
from
Selston, England
Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence
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Big Gas
(@BigGasson44) reported
from
Awsworth, England
@virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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Kate J
(@katej1984) reported
from
Sandiacre, England
@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!
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B Farn
(@aaronfarny_b) reported
from
Ilkeston, England
Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gazza
(@kunsbannedhair) reported
One of my many flaws is not having patience with idiots...How do I survive a conversation with @virginmedia Tech Support?...I dont, they hang up! I only asked how do I complain about you!
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HWPH
(@darkrysta1) reported
@virginmedia It seems that no one at Virgin is willing to help resolve this issue for a new customer. Extremely disappointed with the customer service, quick to get people to sign up, not so quick with providing a good service(5)
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Tadhg O Connor
(@TadhgOConnor4) reported
@virginmedia Service has been terrible for months,paying for 500mb fibre broadband but couldn’t download video clips on Instagram last night!
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Colette Kilcarr VA
(@ColetteKilcarr) reported
@virginmedia Rebooted ✅ internet still dropping in and out. Down for 2 hours Wednesday evening #pleasesortout
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Aimee🌼
(@AimeeRivett7) reported
@virginmedia We need to cancel our service as you don’t supply in our new area.
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Ben O'Connor
(@BenOCon34634703) reported
@virginmedia Yes, there appears to be an issue in the local area, and still ongoing.....
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Matty Ross
(@mattyross_uk) reported
@virginmedia So tired of internet problems. Can't even load up the status checker. Please can someone get back to me and let me know what is happening in the N6 London area as the signal is appalling
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Liz Tray
(@LizTray) reported
@virginmedia @SChristie_ Please please please stop suggesting stupid stuff we have all already tried. You think this is everyone's first outage? It's not even my hundredth. All rebooting has been done. Hard reset with paper clip has been done. There is a signal fault in the area.
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Colette Kilcarr VA
(@ColetteKilcarr) reported
@virginmedia Still having problems @virginmedia
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lucyssoapspoilers
(@lucyssoapspoil1) reported
@mouthwaite @virginmedia I have exactly the same problem Tamzin! Virgin routers are so bad! Mine goes of &on and is slow even tho I have the fastest one allegedly. My daughter needs a booster in her room which isn’t more than five feet from the main on just to get Internet oh & I have to pay extra 4it!