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Virgin Media

Virgin Media outages and service status in Ilkeston, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Ilkeston, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 9, 11:42 AM GMT+1.
  • 54% Internet (54%)
  • 38% Wi-fi (38%)
  • 8% Total Blackout (8%)

The latest reports from users having issues in Ilkeston come from postal codes DE7 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ilkeston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at Virgin Media

Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ilkeston, England

The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Ilkeston, Mansfield, and Alfreton.

CityProblem TypeReport Time
Derby Wi-fi 31 minutes ago
Nottingham Internet 12 hours ago
Nottingham Wi-fi 19 hours ago
Ilkeston Internet 1 day ago
Derby Internet 2 days ago
Nottingham Internet 5 days ago

Nearby cities with recent reports

Derby

2 recent signals

31 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • acmtix
    ๐˜ผ๐™™๐™–๐™ข๐Ÿฐ (@acmtix) reported from Eastwood, England

    @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

  • MrSataana
    Sataana (@MrSataana) reported from Annesley, England

    Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!

  • jamawoki
    Matt (@jamawoki) reported from Radcliffe on Trent, England

    @virginmedia Thanks for relying! No difference on reboot and I only have wireless. Itโ€™s actually giving less than it did before the upgrade haha. Also I stayed in for an engineer last week who never turned up ๐Ÿ˜ฌ

  • AmazonAquatics1
    Amazon Aquatics (@AmazonAquatics1) reported from Ripley, England

    @virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid

  • acmtix
    ๐˜ผ๐™™๐™–๐™ข๐Ÿฐ (@acmtix) reported from Eastwood, England

    @Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a ยฃ1 a message for a message never sent or received. Criminal.

  • acmtix
    ๐˜ผ๐™™๐™–๐™ข๐Ÿฐ (@acmtix) reported from Eastwood, England

    @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

  • acmtix
    ๐˜ผ๐™™๐™–๐™ข๐Ÿฐ (@acmtix) reported from Eastwood, England

    @virginmedia It's been like this for a while. I cannot rely on the service at all.

  • james_watts
    James Watts (@james_watts) reported from Sandiacre, England

    @virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.

  • thomas_koop
    thomas coupe (@thomas_koop) reported from Hucknall under Huthwaite, England

    @virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service

  • teaguestar
    Paul (@teaguestar) reported from Clifton, England

    @virginmedia Your customer service ( thatโ€™s a complete trade description act wording) are shocking . 40 mins waiting cut off twice . Garbage

  • m0cvo
    Nigel Booth (@m0cvo) reported from Annesley, England

    @gm8arv @2m0sql @M0VGA @SOTAbeams @TalkTalk @virginmedia The VM system I have here causes no problems from DC to 23cm (as high as I go currently) the only issue I had was when I tried using a mains data network from Argos and it destroyed 6m. Scrapped once identified.

  • jamawoki
    Matt (@jamawoki) reported from Radcliffe on Trent, England

    @virginmedia Iโ€™ve been on hold for over 50 mins and now the hold music has stopped and itโ€™s just static - but still connected. Help!!

  • martynenglish2
    martyn english (@martynenglish2) reported from Blackwell, England

    @virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done โ€œ within the hour โ€œ Over four hours later Iโ€™m still waiting, tried to call back and gave up after 25 minutes on hold. Help !

  • thomas_koop
    thomas coupe (@thomas_koop) reported from Hucknall under Huthwaite, England

    @virginmedia Still no services at all yet the online check says there is an issue.

  • acmtix
    ๐˜ผ๐™™๐™–๐™ข๐Ÿฐ (@acmtix) reported from Eastwood, England

    @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

  • prinnysinead
    Sinead Bacon๐Ÿ‘ฉ๐Ÿผโ€โš•๏ธ (@prinnysinead) reported from Kegworth, England

    @virginmedia need to sort their shit out, weโ€™ve had shitty on off WiFi for months now ๐Ÿ™„๐Ÿ™„

  • lisa_c_pitt
    Lisa Pitt (@lisa_c_pitt) reported from Gotham, England

    @virginmedia can I cancel all services, new contract started 14th Nov. New changes dont take effect until 8th dec.

  • charlie_bethel
    Charlie Bethel (@charlie_bethel) reported from Beeston, England

    @virginmedia Very very poor customer service

  • nghudson
    Nigel Hudson (@nghudson) reported from West Bridgford, England

    @virginmedia ...and weโ€™re down again! An issue with broadband somewhere in my area.

  • charlie_bethel
    Charlie Bethel (@charlie_bethel) reported from Beeston, England

    @virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EdanAtlas
    K Scott (@EdanAtlas) reported

    @tuhin_sheikh @virginmedia Had exactly the same issue today. Ridiculous

  • FrancescaBains
    Francesca Bains (@FrancescaBains) reported

    @virginmedia pretty appalling customer service when you know you're doing planned maintenance for a whole working day but fail to tell the customer! Are lot of people like myself are still working from home!

  • larverie
    Stormรฉ DeLarverie (@larverie) reported

    @virginmedia @virginhelp HOW can I text anyone when you have shut OFF the texting mechanism? #Genius How does tying a disabled person hand and foot "Help" anyone? Long-standing customer of 10 if not 20 years!

  • freddoprincejnr
    kaz farid (@freddoprincejnr) reported

    @virginmedia It doesn't even allow me to get onto the app to check services, I can't phone you, I'm using my data but even that is really slow just now, only thing working is twitter

  • JM_307
    jacob (@JM_307) reported

    @virginmedia this was several months ago and i no longer have the energy for it. I have better things to do with my life than hunt down a mega corporation on their terms who never cared about this case to begin with anyway.

  • EdanAtlas
    K Scott (@EdanAtlas) reported

    @virginmedia not very pleased to have internet cut out today due to planned service, planned so well that nobody was told. I work from home, not on virgin.

  • becciepeters
    beccie ๐Ÿฆ๐Ÿงก๐ŸŽ (@becciepeters) reported

    Why WHY on the one weekend Iโ€™m out and need the race to record do virgin media decide to randomly cancel our sky sports subscription!?

  • NoelHade
    Noel Hade (@NoelHade) reported

    @virginmedia Still down and weโ€™ve only signed up to you which is annoying as I was with Sky and had no issues with service whatsoever

  • drljames69
    David James (@drljames69) reported

    @virginmedia No, was told there are another issue going on in the area. And I would need to call again to arrange. Since then her landline has failed again (no dial tone .. call the number externally and nothing too).

  • CreamOnTop
    Jon (@CreamOnTop) reported

    OK now I am pissed. Taped NFL and @SkyNews (possibly @virginmedia ) put Sky News on Main event. What a set of *****. It's not like it was not available on every other channel and who ******** is watching sports main event at 130am for news of the Queen?