Virgin Media outages and service status in Ilkeston, England

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ilkeston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ilkeston, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Derby, Ilkeston, Ripley, Alfreton, Gedling District, Sutton in Ashfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Nottingham	TV	10 hours ago
Nottingham	Internet	17 hours ago
Nottingham	TV	3 days ago
Nottingham	Internet	5 days ago
Mansfield	Internet	5 days ago
Nottingham	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

• 
  Ken Godber (@GodberKen) reported 42 seconds ago from Annesley, England

  @virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.

• 
  paul (@64derby) reported 2 minutes ago from Duffield, England

  @virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help

• 
  Paul Dennison (@pdenno) reported 3 minutes ago from Beeston, England

  @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

• 
  Trent (@endpete) reported 3 minutes ago from Radcliffe on Trent, England

  @virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.

• 
  haasty kawa (@haasty_kawa) reported 4 minutes ago from Derby, England

  @virginmedia I’m not happy at all. My internet has been down since last night till now . I have tried to call customer service and it would straight decline it . I tried going on the website but still it won’t let me . As I work from home . Here is the area DE248ET

• 
  Jonathan SC ن Esq. (@jonathansc) reported 7 minutes ago from Wilford, England

  @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

• 
  Matt Triggs (@mjtriggs) reported 21 minutes ago from West Bridgford, England

  @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

• 
  trevor tuffin (@trevortuffin) reported 22 minutes ago from Blackwell, England

  MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .

• 
  Chris hesketh (@cwis75) reported 24 minutes ago from Clifton, England

  @virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK

• 
  Jonathan SC ن Esq. (@jonathansc) reported 35 minutes ago from West Bridgford, England

  @virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this

• 
  paulwitneyphoto (@paulwitneyphoto) reported 36 minutes ago from Ruddington, England

  @virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!

• 
  Daz_NFFC 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@NFFCDaz) reported 38 minutes ago from New Basford, England

  @virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.

• 
  Richard Loach (@rl1602) reported 42 minutes ago from Gedling District, England

  @Benleo @virginmedia They ruined my Christmas in 2023. Whole day on phone sorting issues with father in laws broadband then 2 site visits ending up with me throwing my vape at TV and a bill for £1000. Horrendous company

• 
  Emily Rooke (@emroo21) reported 46 minutes ago from Woodthorpe, England

  @virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.

• 
  Danny Austin (@PlasticDannyA) reported 46 minutes ago from Beeston, England

  @bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours

• 
  Chris Maltby (@ChrisMaltby) reported 47 minutes ago from West Bridgford, England

  @virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?

• 
  paulwitneyphoto (@paulwitneyphoto) reported 48 minutes ago from Ruddington, England

  @virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom

• 
  trevor tuffin (@trevortuffin) reported 51 minutes ago from Blackwell, England

  I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 53 minutes ago from Wilford, England

  @virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?

• 
  Jayne Moore (@moore2_jayne) reported 56 minutes ago from Annesley, England

  @virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A Gang Of One (@RedfieldBS) reported 3 minutes ago

  @virginmedia going on to me about a switch of my home phone that I haven't had and still did not want on my subscription for the last 25 years, just **** off will you and take it off the bill. How many text ******* messages and emails for a service no one ******* wants. **** off.

• 
  oɹunɯ‾ǝʞᴉɯ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🖥 🎸 (@mike_munro) reported 6 minutes ago

  @virginmedia How long does it take to actually talk to someone about a faulty TiVo box? Been listening to horrible saxaphone music for 40 minutes.

• 
  DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported 7 minutes ago

  @virginmedia Hi my virgin media contract has ended so I’m free to leave to another, can anyone from virgin media help me with a new contract

• 
  QQ (@RedmondJunkie) reported 10 minutes ago

  @virginmedia broadband down since yesterday all day. Claims that engineer fixed it at 5pm yesterday only for the service to be down again this morning. What did they fix exactly?! #poorservice#broadband

• 
  Percival Merganser (@lennylaw) reported 12 minutes ago

  People moan about @virginmedia but I’ve had great service from their phone guys. Once you’ve found the number.. Internet/wifi been glitching. Indian lad, super helpful, checked and diagnosed in minutes, engineer coming tomorrow, new upgraded router arriving Monday.

• 
  Sodium (@sodiumlights) reported 12 minutes ago

  @virginmedia Oh, and when I've told you what the error message is, and you send an engineer out without telling him that, so he doesn't have the parts he needs, is ****. Looks like my O2 data is going to get hammered. And I'm going to get cold.

• 
  MR_TRAVIS (@Travis_techz) reported 16 minutes ago

  @me_marifi @virginmedia @O2 Send me a DM for help

• 
  Belle BTE (@barbzinsa) reported 17 minutes ago

  @virginmedia Broadband is down in Richmond Hill TW10, do you know how long it will take to fix the signal?

• 
  jwb (@ThisisJWB) reported 18 minutes ago

  @virginmedia outage in my area going on for days practically zero upload speed

• 
  Sodium (@sodiumlights) reported 19 minutes ago

  In the meantime, they're offering the same to new customers for less than £30. You know what? I'm going to make you fix your broken kit and then I'm going to find a new provider. **** you and your stupid ******* games, @virginmedia