Virgin Media Outage Report in Ilkeston, Derbyshire, England
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The latest reports from users having issues in Ilkeston come from postal codes DE7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ilkeston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Ilkeston, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Ilkeston, Mansfield, Matlock, Sutton in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Nottingham |
Internet | |
| Derby |
Total Blackout | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Internet | |
| Nottingham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Ilkeston, England
Latest outage, problems and issue reports in Ilkeston and nearby locations:
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Emma-Louise ⚽️🔴⚪
(@emseditorial) reported
from
Sandiacre, England
Red button not working on @virginmedia, bloody typical. Can't wait to be rid tbh 🙄 #nffc
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ryan tobin
(@razzo1) reported
from
Eastwood, England
@virginmedia sort football out on redbutton #awful
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Charlie Bethel
(@charlie_bethel) reported
from
Beeston, England
@virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls
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Lisa Pitt
(@lisa_c_pitt) reported
from
Gotham, England
@virginmedia can I cancel all services, new contract started 14th Nov. New changes dont take effect until 8th dec.
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Ethan Clarke
(@stigzy) reported
from
Ilkeston, England
@VirginMediaCorp @mdw1989 We're also very sorry we didn't inform you a newer hub model was available years ago, & that you've been paying us for a really shit slow model. Corrected it for you @virginmedia 👍🏼. (They gave me £50 off my bill for the same thing Mike, don't let them get away without compo)
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Nigel Booth
(@m0cvo) reported
from
Annesley, England
@gm8arv @2m0sql @M0VGA @SOTAbeams @TalkTalk @virginmedia The VM system I have here causes no problems from DC to 23cm (as high as I go currently) the only issue I had was when I tried using a mains data network from Argos and it destroyed 6m. Scrapped once identified.
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !
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Matt
(@jamawoki) reported
from
Radcliffe on Trent, England
@virginmedia I’ve been on hold for over 50 mins and now the hold music has stopped and it’s just static - but still connected. Help!!
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@virginmedia ...and we’re down again! An issue with broadband somewhere in my area.
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Steve Luck
(@MrluckLuck) reported
from
Ruddington, England
@JConcreteABH @virginmedia One of the reasons I dropped VM. Was paying for 200mb and only got 40 at best. Signal dropped so often but always told to reboot modem even after trying to. Got slower set up now but at least it works when I want it and not at their whim. Rant over.
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Juebb
(@juliebuxtonberr) reported
from
Ilkeston, England
@virginmedia my red button for sky sports isn’t working please help ! #nffc
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@virginmedia Without sounding rude I’ve lost interest in anyone from Virgin media helping me, I get absolutely no where every time :-(
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thomas coupe
(@thomas_koop) reported
from
Hucknall under Huthwaite, England
@virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service
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Realoldguy/newpc
(@NewpcOldguy) reported
from
Hucknall under Huthwaite, England
@railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.
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Matt
(@jamawoki) reported
from
Radcliffe on Trent, England
@virginmedia Thanks for relying! No difference on reboot and I only have wireless. It’s actually giving less than it did before the upgrade haha. Also I stayed in for an engineer last week who never turned up 😬
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Sataana
(@MrSataana) reported
from
Annesley, England
Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@BBCWatchdog I’ve had nothing but problems with our Virgin Media wifi
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thomas coupe
(@thomas_koop) reported
from
Hucknall under Huthwaite, England
@virginmedia Still no services at all yet the online check says there is an issue.
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Jax
(@CarnorJax87) reported
from
Annesley, England
@virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cheryl
(@Ch3ryl1888) reported
@virginmedia - is a complete money racket of a company as if things aren’t bad enough with the cost of living etc. Family member has become ill, won’t change name to wife’s name well they will but will charge £20………but if he dies they do it for nothing. Robbing B’s! 😡
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Richard Dumbill
(@Rich1903) reported
@virginmedia I’ve spent over 2 hours onto your team this week already…issue isn’t solved. They said “refund will automatically” be added yet frankly I don’t believe a word I’ve been told
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ArcticFox19779
(@ArcticFox1977) reported
@virginmedia When I phoned to raise thie issue I escalated. Another phone call I put in another complaint. I have filled out the online complaint form and nothing.
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Stephen Bell
(@stephen_b1979) reported
@virginmedia Actually Virgin could do more than apologise. You could cancel the two primary services I requested to be cancelled, without the disconnection charge.
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Sian Scott
(@terrie152) reported
@virginmedia Is anyone even working the phones tonight been waiting an hour then signal cut us off so far another 30mins waiting wtf
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D barton
(@Dbarton59657648) reported
@virginmedia Don't go there.they have messed up again and still expect to be paid or else. Customer service is a joke. But not funny. Netflix are saying virgin said we not paid our bill I have bank proof. This is 2nd time. Will not do virgin again.
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Tanya ✨
(@Tanyad91x) reported
@Dobson5Oscar @virginmedia Please provide an alternative solution ASAP
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Dante 🏴
(@D4nt3_87) reported
@virginmedia 3rd day, starting to happen again, ur engineers still not fixed it, emailing/texting us in detail exactly what the problem is and what is causing it would be great too. at least then we will understand why its happening. i will be wanting a free upgrade if this keeps happening
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DG69
(@dannyg1969) reported
Had problems every night for a week now. No point calling you as no one to speak to. You have an absolutely useless after care service. Once DD form signed that’s the last time you will speak to someone. Be warned! #virginmedia
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Valerie 🇮🇪
(@ValerieLondon18) reported
@virginmedia what is you help telephone number from outside UK?