Virgin Media outages and service status in Ilkeston, England

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ilkeston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ilkeston, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Mansfield, Kirkby in Ashfield, Nottingham, Derby, Ripley, Alfreton, Gedling District, and Sutton in Ashfield.

City	Problem Type	Report Time
Ilkeston	Internet	16 hours ago
Ilkeston	Wi-fi	19 hours ago
Mansfield	Phone	21 hours ago
Kirkby in Ashfield	Internet	21 hours ago
Ilkeston	Internet	2 days ago
Nottingham	Phone	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

• 
  Matthew Theobald (@DirtyLyle) reported 2 minutes ago from Clifton, England

  @virginmedia Still bad this evening. Pixelating all over the screen.

• 
  Jayne Moore (@moore2_jayne) reported 6 minutes ago from Annesley, England

  @virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 6 minutes ago from Wilford, England

  @virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?

• 
  Jonathan SC ن Esq. (@jonathansc) reported 8 minutes ago from Wilford, England

  @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

• 
  Marie Reynolds (@portergill) reported 8 minutes ago from Clifton, England

  @virginmedia hi trying to call 150 from my landline to discuss my account and the number just disconnects. Please help

• 
  Sushrut (@Sushrutuk) reported 9 minutes ago from West Bridgford, England

  @virginmedia - is there a red button issue on sky sports?

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 11 minutes ago from Eastwood, England

  @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

• 
  Chris hesketh (@cwis75) reported 13 minutes ago from Clifton, England

  @virginmedia No they were both rude and put the phone down .

• 
  Steve Barlow (@red_dog14) reported 22 minutes ago from West Bridgford, England

  @dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.

• 
  Chris Maltby (@ChrisMaltby) reported 31 minutes ago from West Bridgford, England

  @virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers

• 
  adrian dilks (@ilsonnut43) reported 35 minutes ago from Ilkeston, England

  @virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?

• 
  Trent (@endpete) reported 41 minutes ago from Radcliffe on Trent, England

  @virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.

• 
  Paul Dennison (@pdenno) reported 42 minutes ago from Beeston, England

  @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

• 
  tia carter🥑 (@_teecarts) reported 44 minutes ago from Eastwood, England

  virgin media is down in my area so looks like i can’t work👏🏼

• 
  Ian Siara (@IPSiara) reported 45 minutes ago from Beeston, England

  @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

• 
  Deborah Marshall 💙 (@deb_the_dj) reported 47 minutes ago from Sandiacre, England

  @virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.

• 
  paulwitneyphoto (@paulwitneyphoto) reported 51 minutes ago from Ruddington, England

  @virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬

• 
  Jayne Moore (@moore2_jayne) reported 53 minutes ago from Annesley, England

  @virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?

• 
  Rob Parker (@roberto85) reported 54 minutes ago from Beeston, England

  @virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.

• 
  Katy Oliver (@k28ykaty) reported 60 minutes ago from Sandiacre, England

  @virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 1 minute ago

  @SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.

• 
  ClassicKatyy ✌️ (@ClassicKatyy) reported 3 minutes ago

  @virginmedia @PaulMcDade7 All your self service checker tells me is it can't connect to the kit in my house, because there's no internet. What's the ETA on a fix?

• 
  A.Brown (@_DundeePerfect_) reported 4 minutes ago

  @paulveness1974 @virginmedia I think that many peoples problems stem from using wifi, everything I have connected to the Internet, TVs and PC are hard wired, i never have a problem. I remember I used the Smart TV features once, never used it since, I press somethings it's instant not sat waiting to load.

• 
  nick rigby (@pompeyrigs) reported 7 minutes ago

  @virginmedia my broadband speed is running at a fraction of what I’m paying for. Please fix it. Makes working from home impossible

• 
  MrsHoustie🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Houstie1886) reported 9 minutes ago

  @virginmedia Any idea when internet will be back up and running in ML1? Service status says no issues. Helpline says working on it. Had no internet since yesterday. Thanks.

• 
  Jackson (@shadd4p) reported 10 minutes ago

  @Kirsty_x85 @virginmedia it's just a leaflet you retard.

• 
  Mark Skid (@YeshuaFoxtrot) reported 15 minutes ago

  does anyone else have issues with @virginmedia broadband whenever theres a slight heatwave 🤔

• 
  J Harris (@BingoBertie) reported 16 minutes ago

  @RichardLXXII @virginmedia Simple. Arrange a new supplier. Cancel direct debit. Commence a claim under the direct debit guarantee scheme for the un-agreed unauthorised increased amount Never have anything to do with @virginmedia again Except for suing for damages for falsely registered credit reference

• 
  Sophia (@tayyab57488257) reported 17 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Man in Black 2125 (@In2125) reported 17 minutes ago

  @virginmedia yeah did that. it says all fine. no issues .... yet a quick scan of social media ( not using virgin broadband obviously, reveals there's an outage in my area .... perhaps you should move your status checker to another provider? It's going to 24 hours apparently. great service