Virgin Media Outage Report in Ilkeston, Derbyshire, England
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The latest reports from users having issues in Ilkeston come from postal codes DE7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ilkeston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ilkeston, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Ilkeston, Mansfield, Alfreton and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Derby |
Internet | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Total Blackout | |
| Mansfield |
Internet | |
| Ilkeston |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Ilkeston, England
Latest outage, problems and issue reports in Ilkeston and nearby locations:
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Still bad this evening. Pixelating all over the screen.
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia No they were both rude and put the phone down .
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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Rob Holland ⚽️ ☮️
(@robhollanduk) reported
from
West Bridgford, England
@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow
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Dr Alex Stavrinides
(@Dr_Stav) reported
from
West Bridgford, England
Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence
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Matt H
(@forestmatth79) reported
from
Wilford, England
@virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough
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andrew💫
(@PantherAS90) reported
from
Clifton, England
@virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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Big Gas
(@BigGasson44) reported
from
Awsworth, England
@virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs
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Rob Parker
(@roberto85) reported
from
Beeston, England
@virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rosie
(@ownedbymydogs) reported
Ok first world problem in light of the bad stuff but honestly I haven’t watched Netflix on a weekday evening for so long because our cabled super fast broadband is buffering at 5% virgin media must be the worst, think gonna check my contract cos no joy contacting them
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Cherrie.
(@lifeofcherrie) reported
Need to stop watching #loveisland on my laptop. Virgin media is doing me bad!! Always buffering 😒
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bozo
(@QuicksaveA) reported
Every ******* day 3-4 times per day @virginmedia #virginmedia always down, but never see any sort of compensation for it.
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Lisa Goddard 💙 🏴🇺🇦🇪🇺
(@welsh_lisa2) reported
@virginmedia my Internet connection is up and down like a yo yo tonight. Can't use the Service Status checker as my ipad and phone keep disconnecting. What's going on please?
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Tomas Maynard
(@TomAMaynard15) reported
Virgin Media is the worst broadband company ever.
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emma edwards
(@em_inkydink) reported
@virginmedia @Wimbledon I would like to end my contract with Virgin but cant get through on the phone in order to cancel. Virgin keep ending the call before I get to speak to anyone. Any suggestions please?
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Ali
(@alibrandham) reported
@virginmedia absolute joke - spent numerous calls trying to cancel sky sports as I only wanted it for 2 weeks whilst my father was visiting at Easter - got my new statement - still on there - and a bill of £91 when I pay £49 - how many more calls will it take to sort this out??!
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Brad
(@braddus1871) reported
@virginmedia substantially intermittent internet service for the last week with no info on the issue or when it will be resolved - unable to do any work from home. Appalling service. Why am I paying £60+ for 1gb internet when it doesn’t work??????
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Ali Hall
(@MissAHall) reported
@virginmedia Hi, I check this page most days and either there’s a problem in our area or I get something saying there are issues connecting to my devices and it lists all the devices.
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Cat
(@cat_astrophical) reported
@virginmedia @leequirke No! You do not understand @virginmedia!! Sort your **** out!!! Its not the TV, just the internet and phone! The phone YOU idiots hooked up to the Internet #bunchofidiots losing Internet weekly is just **** service!!