Virgin Media outages and service status in Ilkeston, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Ilkeston, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Sep 16, 3:35 PM GMT+1.
- Internet (40%)
- TV (28%)
- Wi-fi (16%)
- E-mail (12%)
- Phone (4%)
The latest reports from users having issues in Ilkeston come from postal codes DE7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ilkeston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ilkeston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ilkeston, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Derby, and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham
|
2 days ago | |
|
Ilkeston
|
Internet | 6 days ago |
|
Nottingham
|
Internet | 6 days ago |
|
Derby
|
Wi-fi | 6 days ago |
|
Ilkeston
|
Wi-fi | 7 days ago |
|
Ilkeston
|
Internet | 12 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Ilkeston, England
Latest outage, problems and issue reports in Ilkeston and nearby locations:
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Dane (@Forest_Dane) reported from Beeston, England@marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though
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Rebecca Ward (@HistoricCatLady) reported from Mackworth, England@virginmedia what’s going on? I can’t even get onto your website for the service tracker using my phone data! I could really use an update here so that I can actually work!
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom
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Dave Martin (@flyingscotsmin1) reported from Eastwood, England@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
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Matt Triggs (@mjtriggs) reported from West Bridgford, England@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
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Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England@Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.
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Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England@virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!
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Ian Siara (@IPSiara) reported from Beeston, England@virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?
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Sushrut (@Sushrutuk) reported from West Bridgford, England@virginmedia - is there a red button issue on sky sports?
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Marie Reynolds (@portergill) reported from Clifton, England@virginmedia any known problems ng11 area. I can’t run a test it keeps failing, internet constantly dropping out tonight. Problems on and off for about a week now
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Fabio Gardella (@fabs2305) reported from Sutton in Ashfield, England@virginmedia service is totally disgusting, rang on behalf of my mother in law...who is 78 and on state pension....first time offered her package at £44.20 then after wanting to to think about it rang back 20 mins later to be told it’s £57 per month end of story utterly shocking
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandI CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.
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Ruth Machin (@ruth_machin) reported from Burton Joyce, England@virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕
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DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported from Rainworth, England@Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today
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Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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Amanda (@imageprincess) reported from West Bridgford, EnglandHelp @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandVIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John 🏴🇬🇧 (@John_Of_Eng) reported@virginmedia your app and customer service are absolutely dreadful. I only want to change a direct debit date for Christs sake.
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Virgin Media News (@VirginMediaNews) reportedResidents in parts of Nepal are being warned to move to higher ground as the threat of further flooding continues. Hundreds have been killed, thousands remain missing, and families in some worst-hit areas are returning to homes buried in mud to salvage what they can. More on Virgin Media PLAY
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Paddy Sweeney (@PaddySw99745534) reported@virginmedia @_JIMBO55 You still have not got it ! A customer has problems with your service who has messaged, emailed and called VM but you still have not dealt with their issues. Take your out of date equipment out of my home and I will move on to a better provider. For an 82 year old unacceptable.
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Chris4RAFC (@Chris4RAFC) reported@DGardinerSPUD Yes of course i was at Wembley but did watch it back on DAZN and was brilliant Well tonight of course you were at the game but I had to watch from home and in 2nd half it went off twice to a black screen as in the picture had to come out and go back in, Never miseed any goals tho Since sky sports + launched when you now press the red button to watch games its been crap I am direct with sky and not with virgin media who also had problems with there service for over a week with sky sports +
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^Gavstar^ (@Englandgav) reportedHey @virginmedia want to know why I get bills for myself and someone else? My hub is linked to there account and address so I can access there account/bills and upgrade there package. Your customer services seem unwilling to help. GDPR issue
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Andy Cave (@Andycave) reported@virginmedia @virginmedia And how am I supposed to check that link with my Internet still down?
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Stephen (@sfinn2302) reported@Virgin @virginmedia I have travelled to the UK today from Dublin and I have no coverage.....this happened in Spain last year and you told me the issue was resolved....1st test and its not working in the UK....Help...Help..!
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Rach A (@Rach_EL_1982) reportedVirgin media charging a loyal customer of 20 years £114 per month is a little bit of a joke when we have a speed test of 63 and new customers get 500 …. Sort it out virgin media
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sarah (@Mears1Sarah) reported@DAZNBoxing Not working in @virginmedia
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Pure Hearted Human (@Graelwyn) reported@Ang_Jones72 It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.