Virgin Media Outage Report in Hucknall under Huthwaite, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hucknall under Huthwaite, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hucknall under Huthwaite and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hucknall under Huthwaite, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Chesterfield, Nottingham, Ilkeston, Ripley, Sutton in Ashfield, Kirkby in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Phone | |
| Chesterfield |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
TV | |
| Nottingham |
Total Blackout | |
| Nottingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hucknall under Huthwaite, England
Latest outage, problems and issue reports in Hucknall under Huthwaite and nearby locations:
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Ash Stanley
(@Ashur_Stanley) reported
from
Derbyshire, England
@virginmedia About old equipment which I sent back two years ago when in left your service
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Dom
(@dombodde) reported
from
Derbyshire, England
@virginmedia rang up today to cancel my account as I’ve moved house, transferred from one person to another, after a hour on hold, three rings then line went dead!! What’s going on???
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Lee thorn
(@leethorn2011) reported
from
Derbyshire, England
@virginmedia 3 days of intermittent broadband this week, pervious weeks the same thanks virgin moved from Sky to you. Service is awful
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.
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Rachel
(@RachelOTstudent) reported
from
Derbyshire, England
@virginmedia Also, TV uses Ethernet cable, so it isn’t even WiFi that’s the problem......
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Mark Simms
(@marksimms3) reported
from
Selston, England
I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.
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Mark Bell
(@67BLADE) reported
from
Chesterfield, England
@virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband
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paul
(@64derby) reported
from
Duffield, England
@virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.
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The Vapour Store
(@vapourstoreuk) reported
from
Worksop, England
@virginmedia Yes I did, almost daily. The bot on your site suggested to call customer services, but still can get through.
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tia carter🥑
(@_teecarts) reported
from
Eastwood, England
virgin media is down in my area so looks like i can’t work👏🏼
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Michael Wallage
(@Chops_Wallage) reported
from
Ripley, England
@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I finally got through to a real person via text today and booked a landline appointment, although It’s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I need to speak to customer services about a mis sold installation
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adam birch
(@AdamBirch92) reported
from
Mansfield Woodhouse, England
@virginmedia I have not been able to use my internet for the majority of our contract. I contacted you multiple times to be advised to pay an additional £5 per month for a better service to now find I am being charged £56?! I am in my cooling off period and i wish to CANCEL.
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adrian dilks
(@ilsonnut43) reported
from
Ilkeston, England
@virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?
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RIGGO
(@rigg0o) reported
from
Eastwood, England
Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.
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Stu84®️™️
(@StagsStu84) reported
from
Mansfield Woodhouse, England
@virginmedia hi, my TiVo v6 remote has became laggy & slow to respond, I’ve put fresh batteries in this morning & just reset the v6 box via the settings menu but to no avail. Any suggestions? Thanks
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.
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PoGo TL: 47
(@brenden_yemm) reported
from
Worksop, England
@virginmedia FIX YOUR ****! WE PAY £200 A ******* MONTH FOR YOUR WIFI TO BE LIKE DOGSHIT
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ranjan Mallya
(@RanjanMallya) reported
This is just awful service and there is absolutely no one taking ownership of the problem. This is beyond ridiculous service rendered to a customer of your since 8 years. @virginmedia #Virginmedia
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Paula Royden
(@PaulaRoyden) reported
@virginmedia It was not working during office hours my husband could not do his work he had to spend petrol money to go to somewhere that had internet access so what am I paying for??
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pand
(@pand237) reported
@virginmedia It is not giving a feedback. I get a range of different paths to resolution. Have tried them all. Several times.
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Adam Samson
(@adamsamson) reported
@virginmedia Hi, my Hub 3 seems to be totally broken. No internet, non responsive to hard reset, does not assign IP when plugged in via Ethernet. Have appointment scheduled for Saturday but wondered if possible to send replacement sooner since it isn’t a connection issue.
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Ranjan Mallya
(@RanjanMallya) reported
Could you please let me know how to get in touch with the installations team because your customer services team has put me again on the tune even after repeated requests. This is ridiculous. @virginmedia
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Elizabeth Doleman
(@bettydol01) reported
@virginmedia @O2 Your company is a joke. You don’t want everyone to be connected as you can’t organise your company to install your services! I have been waiting since August.. customer service dept is useless!
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Jason Howard
(@jasonhoward1977) reported
@virginmedia This has been going on for nearly two months. You keep telling us he hasn't provided proof of move to an address that Virgin does not and cannot service. We have emailed it 4 TIMES!! We have tried to call and can't speak to anyone as my 78yr old dad has forgotten his password
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Simon
(@AF_SI20) reported
@virginmedia Nope, it says no issues affecting services in our area
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Seann
(@Seannyy_) reported
The great Virgin Media wifi going down once again telling you worst provider going
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Malcolm Sillick
(@Malcolm_Sillick) reported
@SingleMumDiary @virginmedia Just read this. You are not alone. My in-laws, both in 90s have had no phone for about 3 weeks. Engineer booked for today - didn't turn up and still no working phone,working for very long standing customers who need a home phone. Awful from Virgin Media!!