Virgin Media Outage Report in Hucknall under Huthwaite, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hucknall under Huthwaite, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hucknall under Huthwaite and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hucknall under Huthwaite, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield, Worksop, Selston, Mansfield and Derbyshire.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hucknall under Huthwaite, England
Latest outage, problems and issue reports in Hucknall under Huthwaite and nearby locations:
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
VIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?
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Fabio Gardella
(@fabs2305) reported
from
Sutton in Ashfield, England
@virginmedia service is totally disgusting, rang on behalf of my mother in law...who is 78 and on state pension....first time offered her package at £44.20 then after wanting to to think about it rang back 20 mins later to be told it’s £57 per month end of story utterly shocking
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Ruth Machin
(@ruth_machin) reported
from
Burton Joyce, England
@virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@richardbranson yo! Can you fix my internet? @virginmedia
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Jamie Hickling
(@Jamiehickling15) reported
from
Hucknall under Huthwaite, England
Ay yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨
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Stu84®️™️
(@StagsStu84) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve just spent 30 mins trying to get through to your shambolic customer service. I upgraded my package on Sunday yet there is no tracking or information & my virgin media say I have no open orders?? Not happy, this needs sorting
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?
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DJ Dan-E-D
(@DannyD678) reported
from
Felley, England
@virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
@virginmedia Well it didn't fix the problem, the hub still doesn't work properly, which is why I had to put it in modem mode in the first place. Although I'll confess, the Netgear's WiFi speed is brilliant compared to what your Hub 3 can kick out.
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia Well it keeps cutting out and I still haven't had a response about my broken network port on the router. I'm just stuck
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Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
VIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.
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Stephen
(@StephenKFrost1) reported
from
Eastwood, England
@virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
@zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!
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Clive Bentley
(@CliveBentley) reported
from
Derbyshire, England
@virginmedia Service is worse than ever today WiFi on and off lagging then off again. So poor! And you're overcharging me on my bill too.
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
TWICE MY INTERNET HAS DROPPED OUT TODAY SORT IT VIRGIN MEDIA ITS NOT GOOD ENOUGH YOUR NOT FIT FOR PURPOSE THE CHINESE ARE BETTER THAN THE AMERICANS AT DELIVERING INTERNET I SINCERLY HOPE ELON MUSK IS BETTER THAN VIRGIN MEDIA SO I CAN TERMINATE VIRGIN MEDIA AND GO WITH HIM.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eggs on Toast
(@eggsontoastblog) reported
@virginmedia it has been activated, it is still not working - it's incredibly frustrating
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Aarron Crumley
(@AarronCrumley) reported
@virginmedia I've tried calling 2x times & I can't get through. Being advised that this is due to a technical issue on your end? I need to cancel services but can't get through both on 29/01 & today. Numbers called - 0345454111 & 08000522001 Plz tell me how I can cancel?
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Em's
(@EmsC33) reported
@virginmedia Still not working! Status checker not working!!! TN23 area when is broadband and tv going to be back up???
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Dell Boii
(@DellB0II) reported
@virginmedia has literally the worse customer service ever, have been trying to contact them for the past week, with wait times of each call over an hour than the call randomly cuts off.
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Izhavo Salas
(@IzhavoS) reported
@virginmedia I know a number of people have reported damages in my area, but wanted to bring it up again as this has been going on since October with no solution. w43ap is the affected area
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B
(@BE97814771) reported
@Ofcom are you investigating @virginmedia ? like many others I’ve spent hours on different occasions ringing to cancel and they cut you off (you get straight through to add a service). Via WhatsApp I’ve asked 25 times over 30 hours they still won’t let me leave..
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Sally Shiers
(@sybersall) reported
@virginmedia appalling service when you ring to get support as in financial difficulties ..and cold unsympathetic staff don’t help then cut you off. We have been loyal a customer for 20 years 🙁🥲how do I get help..
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Neil Rigby
(@Riggerstweets) reported
Day 4. Still impossible to get through @virginmedia - the @TheRFL Championship starts in a couple of hours and it's not possible to subscribe with them as everything is down and customer care doesn't exist. Great stuff.
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Mark skeens
(@OfficialMSkeens) reported
@virginmedia been trying to call you for days to cancel the TV package but your phones are never answered. Is there a quick way to rectify this please?
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SAG
(@SAG95402459) reported
@virginmedia Please read my previous tweets. I've called to cancel but your staff hung up me and now when you call you're told by the answerphone that they cannot deal with your request due to issues at Virgin. That's fine @virginmedia, i can deal with that myself and cancel my DD.