Virgin Media Outage Report in Hucknall under Huthwaite, Nottinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hucknall under Huthwaite, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hucknall under Huthwaite and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hucknall under Huthwaite, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Chesterfield, Kirkby in Ashfield, Mansfield, Alfreton, Sutton in Ashfield, Ilkeston and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Chesterfield |
Internet | |
| Chesterfield |
Internet | |
| Kirkby in Ashfield |
TV | |
| Nottingham |
TV | |
| Nottingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hucknall under Huthwaite, England
Latest outage, problems and issue reports in Hucknall under Huthwaite and nearby locations:
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@virginmedia That was the first thing I did. It was working this morning but has just stopped. It’s done it before as well. I’ve triple checked again and the same problem
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falafel&taters
(@falafeltaters) reported
from
Derbyshire, England
@virginmedia About loosing connection all the time, and about the bill, 2 different answers, used to be a good customer service, after 10 years with, I'm really thinking of leaving you.
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Phillip Robottom
(@PhilRobottom) reported
from
Blidworth, England
@virginmedia When you’ve been on hold since 7.42pm then you get cut off after 1hr 3mins of waiting. Awful Awful Awful. This is only the fifth attempt to correct a long term existing customer. As per awful advertisements on TV shall we try and disguise ourselves as new customers!
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Martyn Bowler 🇪🇺 #FBPE
(@MartynBowler) reported
from
Mansfield Woodhouse, England
@virginmedia so the password reset function on the website is down. Decide to call you but “we are busy and can’t take your call. Ring back after 8am tomorrow” want to introduce my daughter who has just bought a house but thinking of going elsewhere myself
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Mark Simms
(@marksimms3) reported
from
Selston, England
@bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..
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falafel&taters
(@falafeltaters) reported
from
Derbyshire, England
@charrcelia @virginmedia Exactly the same problem here, bad service but more increase in billing
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Jon
(@jonrileynffc) reported
from
Selston, England
@virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@erskinetom29 @virginmedia It’s gone quiet 🤫 no help from VM
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Richard Williams
(@rlswilliams) reported
from
Eastwood, England
.@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔
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Dave Maran
(@DaveMaran) reported
from
Brinsley, England
@virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.
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Diana Brown
(@dibr150201) reported
from
Ravenshead, England
@virginmedia I will try but why do you think I am on twitter gave up on 150 after35 minutes and no reply from chat room. There doesn’t appear to be a customer service.
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Jon
(@jonrileynffc) reported
from
Selston, England
@virginmedia No faults. Other channels fine. Just sky sports quality is terrible
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Kerri Pearch
(@ladymuck1978) reported
from
Derbyshire, England
@_BrettJames @virginmedia I’m leaving Sky so I’ll get in touch with BT. Had the worst experiences with Virgin, especially on the phone. Over an hour every call to sort stuff #poorcustomerservice
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@virginmedia I need someone to speak to me asap. I've tried and tried to call to resolve the issue but nothing is happening and even when I called to leave after being on hold the lady put the phone down after 10 seconds. Seriously not happy
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Andy Greatbatch
(@Baltimorebound1) reported
from
Derbyshire, England
@virginmedia 45 mins so far being passed around different teams to get some resolution to a complaint raised 2 weeks ago, with no response!! Currently on hold again because you can never get through to speak to someone without a 15-20 min wait!! And a 30 quid increase in my bill!
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Richard Weedon
(@richweedon77) reported
from
Derbyshire, England
@virginmedia what is going on with your service in DE3. Rubbish service all last week and when we phoned told not enough people in the area had complained. Now no internet this evening. This is getting beyond a joke
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@virginmedia I only have 4g on my phone which I'm having to use. Not good for work from home. Two days down now. 10 years I've been a customer. I'll be looking at other options tomorrow
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@virginmedia guys I'm trying to stay calm but your poor service and none communication is worrying me now. No loyalty to a long loyal customer.
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Martyn Bowler 🇪🇺 #FBPE
(@MartynBowler) reported
from
Mansfield Woodhouse, England
@virginmedia I want to introduce my daughter who has bought a house. £29 a month for tv, broadband & talk weekend. Website is down to reset my password for the referral and the offer ends at midnight.
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falafel&taters
(@falafeltaters) reported
from
Derbyshire, England
@virginmedia your customer service has no idea how to handle a call, calling 2 times, 2 different answers, shame
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Omar Little
(@ThatsDA5) reported
@virginmedia your customer service is shite
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Richard
(@rgrant89) reported
Closed an account with @VirginMediaIE in January (notice given etc). Got charged €240 in Aug and another €20.65 in Sept. Promised a refund on 23rd Aug and again on 2nd Sept. Still nothing has been done despite formal complaint. @comreg are aware. Help this go viral #virginmedia
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Lewis Robinson
(@LewisRobboJr) reported
@virginmedia Last night and no, still speed up lag, still delays, still lagging, slow download speeds, slow upload speeds, slow overall.
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Jack Winter
(@wintzed) reported
@virginmedia I've consistently had to complain about the state of my internet; I've only been with you for 6 months but me and my partner cannot continue working with the service we've got. How do I go about either getting an engineer or cancelling?
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In Oxford
(@Oxford_Life) reported
@virginmedia As they should be, it's an idiotic way of #VirginMedia to deploy an upgrade to a system - I could upgrade my entire network at work to a new operating system, new firmware, new bios, etc, and still ensure no files were lost!
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simon james puttock
(@sentinal_x) reported
@virginmedia Not an issue with the music, but do have an issue with our broadband. Spent over 2 hours on the phone and a week of waiting and still not getting the speeds promised. So frustrating.
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Verster
(@verster) reported
I've been with @virginmedia for about 5 years. We're moving house to an area they don't service now they want to charge me a £240 termination fee. What a scam.
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simon james puttock
(@sentinal_x) reported
@virginmedia And yes, I have reset set the Hub multiple times an issue still persists. The first person I spoke to suggested it might be an issue with the chip that allows for high speeds in the Hub.
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Richard
(@rgrant89) reported
@VirginMediaIE Spoke to another rep. Refund still not processed. Comreg have been updated. Asking for my account (which closed in January) number is a cop out. You have a formal complaint from me already so I'm sure you can find the details if you put even bare minimum effort in. #virginmedia
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Jay
(@cheesycobdave) reported
@virginmedia Finally got through to someone. There is apparently a local fault, but your service checker says there isn't... expected fix time of 7pm so that's a days work up the shitter 👍