Virgin Media Outage Report in Dronfield, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dronfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dronfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dronfield, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, Mansfield, Matlock and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
TV | |
| Rotherham |
Internet | |
| Chesterfield |
Phone | |
| Rotherham |
Internet | |
| Sheffield |
Internet | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dronfield, England
Latest outage, problems and issue reports in Dronfield and nearby locations:
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Karen Smith
(@karen_smithxx) reported
from
Derbyshire, England
@virginmedia can you confirm if there are any issues in DE22 please. Unable to connect to broadband.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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Becks. 🐏
(@BMinion25) reported
from
Derbyshire, England
@virginmedia hello internet is down and has been since 7:15am this morning……
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes both mum n dad are virgin and we’re still getting no signal
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Carl
(@CarlmMorton) reported
from
Derbyshire, England
@virginmedia You also told me on Tuesday that you had fixed the network issues.
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Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
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Louis Romégoux
(@RomegouxLouis) reported
from
Sheffield, England
@virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply
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Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Thanks for absolutely no help what so ever. Please fix your issues
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GiinaGii 🐱🌿
(@giinagii) reported
from
Tupton, England
@virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia very unhappy failed install and had no service since Saturday and I'm within my 14 days to cancel yet your staff don't understand this and want to charge me for a fault call !! When do you become so crap !!!
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leigh.butler 🐏
(@barmylad34) reported
from
Derbyshire, England
@virginmedia as usual disgusting service from you guys. Try to talk to someone you pass me on and cut me off. You show a number to call that says it’s incorrect and cut me off. You really are the worst provider in the country
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections
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nickih1
(@nicki1712) reported
from
Derbyshire, England
@JaneHutchby @virginmedia That's awful I've had so much trouble with them. They did an upgrade which knackered up my tv and virgin tv took them months and several visits to admit it was that that messed it up and eventually got them to put back to what if was! Hope u get refund x
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Andrew Poppleton 💙
(@popsgolf) reported
from
Wentworth, England
@O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia first day of your internet snd massive regrets ! Can I cancel ? Cutting out constantly 😫
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon
(@Simon_ster) reported
Hi @virginmedia, we were overcharged for our package last month(by 54 quid and again this month. We'd previously been assured this was resolved and we'd receive a refund. Our bill remains unchanged and we've had nothing back Your chat box on your website is being ignored. HELP!
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Ali.
(@alaminblah) reported
Anyone on Virgin Media, have you had a call in regards to "faulty network" and that your broadband router is downloading junk files? (Or anything on those lines)
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Grumpybinks
(@grumpybinks) reported
@virginmedia No change. App and web browsers all give the same answer. It's not exactly a new problem is it? 'The Internet' is full of your customers pointing out this is a persistent issue...
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Janet Barker-Willis
(@JanetBarkerWil1) reported
@virginmedia I’m assuming it’s to give me an excuse as to why I’ve been ignored. Or that I got fed up with waiting and dumped them. I’m waiting for a call from a manager NOT customer service. Maybe #rachelbarrass or #karenwalker. Both lied to me in a generic letter.
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David Growns
(@david_growns) reported
@virginmedia send you round in circles, don't answer the phone. Why is customer service do bad?
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Jason Woods
(@jason84woods) reported
@virginmedia I’ve spoken to the executive complaints department who have called me and are now trying to get resolution quickly.
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V/J
(@VJ04450694) reported
@virginmedia This is just automated answer. Worst customer service ever. Keep charging extra every single month always same crap explanation “sorry”. Third month consective had to call wait for more than 1 hour for same thing serioslyyy this company is a joke and fraud.
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Helen Kitty
(@HelenKitty6) reported
@virginmedia Thanks it took me about 4 hours per day over 3 days to get help on WhatsApp. I understand everyone is under pressure with Covid but no other company is as bad as this, it was shockingly disappointing.
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Sam Mulkeirins
(@face4allseasons) reported
@virginmedia Hello. Thanks for getting back to me. I have finally resolved the problem over the phone.
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#JFT96
(@graemewhammond) reported
@virginmedia can someone please send me a DM to help with a problem