Virgin Media Outage Report in Dronfield, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dronfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dronfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Dronfield, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Mansfield, Rotherham and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
TV | |
| Sheffield |
Wi-fi | |
| Sheffield |
Total Blackout | |
| Mansfield |
TV | |
| Sheffield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dronfield, England
Latest outage, problems and issue reports in Dronfield and nearby locations:
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Louis Romégoux
(@RomegouxLouis) reported
from
Sheffield, England
@virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.
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Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.
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Adam
(@tevowl9) reported
from
Brinsworth, England
@virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia very unhappy failed install and had no service since Saturday and I'm within my 14 days to cancel yet your staff don't understand this and want to charge me for a fault call !! When do you become so crap !!!
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leigh.butler 🐏
(@barmylad34) reported
from
Derbyshire, England
@virginmedia as usual disgusting service from you guys. Try to talk to someone you pass me on and cut me off. You show a number to call that says it’s incorrect and cut me off. You really are the worst provider in the country
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nickih1
(@nicki1712) reported
from
Derbyshire, England
@JaneHutchby @virginmedia That's awful I've had so much trouble with them. They did an upgrade which knackered up my tv and virgin tv took them months and several visits to admit it was that that messed it up and eventually got them to put back to what if was! Hope u get refund x
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Andrew Poppleton 💙
(@popsgolf) reported
from
Wentworth, England
@O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?
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Sam
(@samthompson98_) reported
from
Rotherham, England
Sky sports red button not working with @virginmedia there’s a shock
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Karen Smith
(@karen_smithxx) reported
from
Derbyshire, England
@virginmedia can you confirm if there are any issues in DE22 please. Unable to connect to broadband.
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Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye
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Becks. 🐏
(@BMinion25) reported
from
Derbyshire, England
@virginmedia hello internet is down and has been since 7:15am this morning……
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GiinaGii 🐱🌿
(@giinagii) reported
from
Tupton, England
@virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia first day of your internet snd massive regrets ! Can I cancel ? Cutting out constantly 😫
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Thanks for absolutely no help what so ever. Please fix your issues
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes both mum n dad are virgin and we’re still getting no signal
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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Carl
(@CarlmMorton) reported
from
Derbyshire, England
@virginmedia You also told me on Tuesday that you had fixed the network issues.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael 🐻
(@Raaaychul) reported
@virginmedia down again 😴
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ds
(@DavidSt05416232) reported
@virginmedia My poor old mum paying 85 a month for a terrible pixellating tv, cust servs that can't understand anything you say, then dont call back, and then send the same out of date box as a replacement. Only Gwen and the engineer himself deserve any credit for eventually sorting it.
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THE Mrs Osborn 🏴🌳⚽🦩🐱🧟♀️
(@SueOsborn) reported
@virginmedia absolute dog **** service, constantly dropping out, been off for 4 hours now, how do you expect people to work from home ? Absolute shambles
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j Avery
(@jAvery68918708) reported
@virginmedia I’ve recommended my son as a new homeowner for a broadband only service he has an O2 phone so does NOT require an 02 sim card. Is it not possible to have a broadband only service with VM
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Ciara
(@ciaramwa) reported
@virginmedia Hi again, I’m having trouble requesting a replacement SIM card. I’m in touch via email however I need the SIM card ASAP and it’s still not been sent out. Please can you check my email??
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Brett Ebbs
(@DJRubidium) reported
@virginmedia @CarersUK Why should I support a company where the internet goes down soo much and provide tooo many issues. already ruined my social media and now ruining the weekends with terrible service @virginhelp disgrace and will have to changed providers now too many issues
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Frances
(@Frances_Jada_) reported
Go to all the effort of ringing them they ask for password... then they say we're closed right now call back at 8am **** offffffffff I've had enough trust me don't get virgin media anymore absolutely useless I'm fuming
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Midge Studios
(@Thomascraft1234) reported
@virginmedia I swear to god, I don’t know why your wifi is so poor, it seems to be useless I’m sat on top of the router it is utterly useless, considering your meant to be the best wifi providers is my area your not living up to it.
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Holly✨Minimar Stan✨
(@SelfishMinterrr) reported
Anyone else with Virgin Media and having issues with loading ANYTHING on socials???
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Kelly Turner
(@kellyj70) reported
Anyone else had issues with a @virginmedia box? Wouldn’t let me change channels earlier and scrolling was jumpy. When I tried my pin, it filled 2 boxes when I pressed 1 digit. Tried 2 remote controls too.