Virgin Media Outage Report in Dronfield, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dronfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dronfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dronfield, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Rotherham, Sheffield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
TV | |
| Rotherham |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Total Blackout | |
| Mansfield |
TV | |
| Mansfield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dronfield, England
Latest outage, problems and issue reports in Dronfield and nearby locations:
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@virginmedia guys I'm trying to stay calm but your poor service and none communication is worrying me now. No loyalty to a long loyal customer.
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ℝ𝕚𝕔𝕙𝕒𝕣𝕕 ℝ𝕖𝕟𝕤𝕙𝕒𝕨
(@CaVaLiEr666) reported
from
Sheffield, England
@virginmedia Terrible I cant get above 90 ish, nothing changed inside and everything wired, has to be the exchange again, took weeks last time this happened
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia great Friday afternoon TV internet gone off landline OK network availability C130 C133 in S65 area
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Martyn Bowler 🇪🇺 #FBPE
(@MartynBowler) reported
from
Mansfield Woodhouse, England
@virginmedia I want to introduce my daughter who has bought a house. £29 a month for tv, broadband & talk weekend. Website is down to reset my password for the referral and the offer ends at midnight.
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@virginmedia I need someone to speak to me asap. I've tried and tried to call to resolve the issue but nothing is happening and even when I called to leave after being on hold the lady put the phone down after 10 seconds. Seriously not happy
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@virginmedia That was the first thing I did. It was working this morning but has just stopped. It’s done it before as well. I’ve triple checked again and the same problem
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TWR ✘
(@skintkidsdiscox) reported
from
Sheffield, England
@virginmedia internets having struggles help
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Kerri Pearch
(@ladymuck1978) reported
from
Derbyshire, England
@_BrettJames @virginmedia I’m leaving Sky so I’ll get in touch with BT. Had the worst experiences with Virgin, especially on the phone. Over an hour every call to sort stuff #poorcustomerservice
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Richard Hull
(@sonbaetaekwondo) reported
from
Sheffield, England
@virginmedia Small is not £8 for no better service
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Martin
(@martinbo1972) reported
from
Rotherham, England
@virginmedia Media! Awful talking to a call centre in another country!
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Martyn Bowler 🇪🇺 #FBPE
(@MartynBowler) reported
from
Mansfield Woodhouse, England
@virginmedia so the password reset function on the website is down. Decide to call you but “we are busy and can’t take your call. Ring back after 8am tomorrow” want to introduce my daughter who has just bought a house but thinking of going elsewhere myself
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falafel&taters
(@falafeltaters) reported
from
Derbyshire, England
@virginmedia About loosing connection all the time, and about the bill, 2 different answers, used to be a good customer service, after 10 years with, I'm really thinking of leaving you.
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Andy Whitley
(@arnoldbiker) reported
from
Mansfield Woodhouse, England
Hey @virginmedia I've been attempting to cancel my TV package now on 3 separate occasions. Just been told its an hour phone wait to cancel with no call back facility. Bet its not that long to wait if you want to join...
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Andy Greatbatch
(@Baltimorebound1) reported
from
Derbyshire, England
@virginmedia 45 mins so far being passed around different teams to get some resolution to a complaint raised 2 weeks ago, with no response!! Currently on hold again because you can never get through to speak to someone without a 15-20 min wait!! And a 30 quid increase in my bill!
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@virginmedia I only have 4g on my phone which I'm having to use. Not good for work from home. Two days down now. 10 years I've been a customer. I'll be looking at other options tomorrow
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falafel&taters
(@falafeltaters) reported
from
Derbyshire, England
@virginmedia your customer service has no idea how to handle a call, calling 2 times, 2 different answers, shame
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falafel&taters
(@falafeltaters) reported
from
Derbyshire, England
@charrcelia @virginmedia Exactly the same problem here, bad service but more increase in billing
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@erskinetom29 @virginmedia It’s gone quiet 🤫 no help from VM
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Lee Warren
(@leebert666) reported
from
Derbyshire, England
@virginmedia broadband down again, can't get through on phone. This is the second time in a few days, just getting ridiculous now. Paying for a service that doesn't work😡😡
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Karma Chameleon
(@Mashcat) reported
from
Sheffield, England
@virginmedia No I have a full time job - I can’t keep trying when your hold times are 20 minutes plus ... you need a call back service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Armstrong
(@AdzArmstrong) reported
@virginmedia I want to leave virginmedia, I can manage account online but I can't leave online. I can't speak to anyone because the systems are down, or I'm told you are too busy. I have called at various times of the day. When will I be able to speak with someone?
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Jonathan Griffin
(@_jgriffin) reported
@virginmedia No change after a hard reset. I don't see why I should be posting INA. Community Forum. Surely a replacement router would be a better solution?
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Taryn James
(@TarynJa29970974) reported
@virginmedia To be honest what I would like is to cancel the whole thing as its just extra stress that I don't need. I can't even do my job properly
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Jason Tierney
(@JasonTierneyST) reported
@D418David @virginmedia Did you ever get through. Been on hold for total of 2.5 hours now but got nowhere, was never this bad before
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Stacey
(@_oxstacey) reported
@virginmedia They have said they need to look into it yet have already done so and are aware the photo of the door is not theirs so there isn’t much more to look into. My parents have spent 6 hours on the phone to various people today and have felt like they are criminals. It’s awful.
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Marc Wilks
(@wilksy04) reported
@virginmedia Been 'chatting' to your bots for over 45mins and no solution. Texting the same question at least 5 times!now I have a 4hr wait on WhatsApp! Joke of a service!
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Nikki Kennedy
(@xxNJKxx) reported
@virginmedia Each time I was asking a question she would reply with an answer that didn’t relate to what I was asking and then she cut the call while she had me on mute. I complained via WhatsApp and the the messages I got in response were rude, said he would raise a complaint…
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Ben S
(@upinsmoke66) reported
@virginmedia No, enough is enough. 8 hours to be told my install has been cancelled and I have to start the process over again with your sales team. You lot can do one. I was a customer since the NTL days but you're a joke now.
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SR
(@SR_ARUN_) reported
@virginmedia Nothing else. Money looting. Now price hike also. Worst
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kittymagician
(@kttymagician) reported
@virginmedia This is now targeted harassment and I’ll be honest with you I don’t take kindly to being targeted repeatedly. LET US GO. WE DON’T WANT YOUR SERVICE. THIS MAKES US FEEL IT WAS THE RIGHT DECISION TO LEAVE.