Virgin Media Outage Report in Mansfield Woodhouse, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mansfield Woodhouse, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield Woodhouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Mansfield Woodhouse, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Mansfield, Chesterfield, Sutton in Ashfield, Worksop, Kirkby in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
TV | |
| Mansfield |
TV | |
| Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mansfield Woodhouse, England
Latest outage, problems and issue reports in Mansfield Woodhouse and nearby locations:
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response
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AntonioAsh
(@AntonioAsh89) reported
from
Nottinghamshire, England
@falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help
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Emily Rooke
(@emroo21) reported
from
Nottinghamshire, England
@virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!
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I NeedADream-Z2Choir
(@castusthered) reported
from
Nottinghamshire, England
If you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one
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Emily Rooke
(@emroo21) reported
from
Nottinghamshire, England
@virginmedia Thank you. There are no problems in the area but my internet isn’t working. Have checked cables and rebooted several times.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@virginmedia This service was not offered so yes I’d be free for a webchat
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia very unhappy failed install and had no service since Saturday and I'm within my 14 days to cancel yet your staff don't understand this and want to charge me for a fault call !! When do you become so crap !!!
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia first day of your internet snd massive regrets ! Can I cancel ? Cutting out constantly 😫
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes both mum n dad are virgin and we’re still getting no signal
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .
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Koa
(@kokiekola) reported
from
Awsworth, England
@virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.
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Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye
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Lencal
(@Lencal03) reported
from
Nottinghamshire, England
@virginmedia Says no issues
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Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.
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Lencal
(@Lencal03) reported
from
Nottinghamshire, England
@virginmedia Please… Please… Please… ******* sort your **** out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Rowe
(@gogowhippet) reported
@virginmedia any chance you can arrange for a customer service rep to contact me regarding the steep increase in my broadband bill? Your app and website are useless and your service is terrible.
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NItoonfan
(@NIToonFan33) reported
I pay £97 a month to virgin media for broadband/TV so I have sky sports and bt sport etc. I am cooking in the kitchen and the toon are playing and I have no desire to even turn the TV on. This is what this crap football has come too. Time to get rid and save some money
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Faber & Bishopp
(@faberbishopp) reported
@virginmedia please please help! My disabled father is paying over £100 a month for a terrible fault on the TV service that you are not helping with. He’s 80 and TV is his everything in lockdown. I call every day and can’t get through to tech team. This is disgusting service.
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Richard Ronnie Alex
(@thealexavery) reported
@virginmedia yet another fail from Virgin. Why can we never access Sky Movies on demand when we have it as part of our package. Such an abysmal service, again
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Shane Perkins
(@shane8009) reported
If you can’t fix your service that I pay for @virginmedia then you can come collect your equipment. I’ve had enough! Ring several times spend over an hour each time occasionally get to speak to someone or line goes dead. Problem still not resolved!!!
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Karl Burgess
(@KarlB6for66) reported
@virginmedia can't even provide good enough WiFi to make Internet phone calls let alone stream movies from their own on demand service. Worst Internet speed I've ever experienced
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Ellie Lane
(@EllieLane4) reported
@virginmedia today Ive been on hold to discuss an acc for an elderly & recently widowed relative for 2hrs 26mins. After 1hr 16mins you ended the call claiming you were too busy...She has no internet access - advice would be appreciated as so far the service has been diabolical!
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m
(@hhaizsaorkda0) reported
virgin media wifi not working and three data not working im in so much pain man
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Pure Braw
(@pure_braw) reported
@dr_g124 @virginmedia Dont be fooled by the advertised speed, i get on my 350mb anything from 2mb to 200mb its crazy erratic, ive cancelled service now.
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ROSE E C
(@RoseEC_AtoO) reported
@virginmedia If I'm more than five meters away from the router my signal drops and then it just buffers and cuts our constantly. I though virgin broadband was meant to be the quickest and best?