Virgin Media Outage Report in Mansfield Woodhouse, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mansfield Woodhouse, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield Woodhouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Mansfield Woodhouse, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Sheffield, Mansfield, Kirkby in Ashfield, Alfreton, Sutton in Ashfield and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
||
| Sheffield |
Wi-fi | |
| Sheffield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mansfield Woodhouse, England
Latest outage, problems and issue reports in Mansfield Woodhouse and nearby locations:
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I NeedADream-Z2Choir
(@castusthered) reported
from
Nottinghamshire, England
If you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one
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Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.
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AntonioAsh
(@AntonioAsh89) reported
from
Nottinghamshire, England
@falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia very unhappy failed install and had no service since Saturday and I'm within my 14 days to cancel yet your staff don't understand this and want to charge me for a fault call !! When do you become so crap !!!
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Koa
(@kokiekola) reported
from
Awsworth, England
@virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .
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Lencal
(@Lencal03) reported
from
Nottinghamshire, England
@virginmedia Says no issues
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@virginmedia This service was not offered so yes I’d be free for a webchat
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Emily Rooke
(@emroo21) reported
from
Nottinghamshire, England
@virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help
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Russell Morrell
(@stagladanddad) reported
from
Annesley, England
Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia first day of your internet snd massive regrets ! Can I cancel ? Cutting out constantly 😫
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes both mum n dad are virgin and we’re still getting no signal
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Emily Rooke
(@emroo21) reported
from
Nottinghamshire, England
@virginmedia Thank you. There are no problems in the area but my internet isn’t working. Have checked cables and rebooted several times.
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Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kathryn B-D
(@Rynnie38) reported
@virginmedia your online help is a waste of time. Fed up of having intermittent WiFi and being unable to speak to someone to resolve.
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Grant McKay
(@AlongTheWire_) reported
@virginmedia My router seems to be working fine now. I appreciate your help and the speed of responses, but we both know it’s not the router. Cheers
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Richard Helik
(@Helik84) reported
@virginmedia I have done this and it didn't help. Or do you want me to try now? When I log into my VM account it says I don't have a TV package but billing shows I do
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Norman Dunbar 💙 (Don't think, find out!)
(@NormanDunbar) reported
Hi @VirginMedia. Any broadband problems in LS19 area? I've lost my WAN IP address and the usual solution of power off, wait, power on for the hub isn't fixing it. Thanks.
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Tania
(@taniaakt_) reported
@TomParker @virginmedia Virgin & Talk Talk are up there with the WORST broadbands ever 🥴
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Richard Long
(@rlonguk) reported
@virginmedia I’m in E17 and for the past three days my broadband has gone down every day at around 5pm - always comes back on about 15 minutes later. Is this a known problem?
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Justin Hydes
(@HydesJustin) reported
@virginmedia Certainly am. For two days. I finally got through to an agent who couldn’t help. So apparently I can’t work for 3 days until an engineer can come. Sad news for self employed.
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Pete Coales
(@petecoales) reported
@virginmedia I've tried that as I mentioned in my original tweet. The adviser said technicians are aware and trying to fix the problem so I have to monitor for 7 days.. hence my original, and now continued, frustration!!!
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toni
(@tonimorgan_) reported
@TomParker @virginmedia Isn’t it awful! 😫😫😫
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Grant McKay
(@AlongTheWire_) reported
@virginmedia I’m not gonna do that. I pay £70 a month for your internet - your router is poor compared to the Linksys and I’ll bet this isn’t an issue caused by my router. I’m sure it’ll all be fine tomorrow, but it’s properly annoying me now