Virgin Media Outage Report in Mansfield Woodhouse, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Mansfield Woodhouse, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mansfield Woodhouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Mansfield Woodhouse, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Worksop, Kirkby in Ashfield, Sheffield, Belper, Mansfield, Sutton in Ashfield and Ripley.
City | Problem Type | Report Time |
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TV | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mansfield Woodhouse, England
Latest outage, problems and issue reports in Mansfield Woodhouse and nearby locations:
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Joe 🏳️🌈🇪🇺🔶 (@JoeInSheffield) reported from Sheffield, England
@virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.
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David O'Hanlon (@calmspacecoach) reported from Nottinghamshire, England
@virginmedia By the way, This is the 8th conversation about this issue, plus two phone calls and three visits to your shop
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Si (@bromley001) reported from Sheffield, England
@virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D
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Si (@bromley001) reported from Sheffield, England
@virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.
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David stone (@stoneyboyblue) reported from Mansfield Woodhouse, England
@virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK
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darrell bush (@manics1975) reported from Mansfield Woodhouse, England
What's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔
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Karma Chameleon (@Mashcat) reported from Sheffield, England
@virginmedia No I have a full time job - I can’t keep trying when your hold times are 20 minutes plus ... you need a call back service
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matt downing (@mattdowning5) reported from Selston, England
@virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you
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Peter Walker (@woolly80) reported from Nottinghamshire, England
Got to hand it to @virginmedia they excel themselves on their levels of customer service 👏. Hour and a half on the phone only for them to confirm what we knew all along, faulty box! Believe it'll be coming via Stork in the next week or so. Pity is everyone else's cs is the same
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Si (@bromley001) reported from Sheffield, England
@virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.
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Ian (@speedyred711) reported from Nottinghamshire, England
@psychospen @NMBLAKE @ourlauzy @SkyHelpTeam @virginmedia I'm with virgin and never need to speak to customer service It works properly all the time
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Andy Whitley (@arnoldbiker) reported from Mansfield Woodhouse, England
Hey @virginmedia I've been attempting to cancel my TV package now on 3 separate occasions. Just been told its an hour phone wait to cancel with no call back facility. Bet its not that long to wait if you want to join...
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David O'Hanlon (@calmspacecoach) reported from Nottinghamshire, England
@virginmedia Worst mobile suppliers ever. Utterly fecking useless.
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2Kanes⭐⭐⭐⭐⭐⭐ (@JusTWriGhT92x) reported from Nottinghamshire, England
@notcharlietwigg @virginmedia The amount of bust ups I've had with VM if be kicking off to ****
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Benji (@BenjaminBoothe) reported from Nottinghamshire, England
@virginmedia are very sorry that it is the customers fault that they can no longer provide a service in the area they're moving to. Because of this it's ok 2 charge a customer an early disconnection fee even if they don't wish 2 cancel. Virgin Media I respect your hustle👏🏿👏🏿 😂😂
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Joe 🏳️🌈🇪🇺🔶 (@JoeInSheffield) reported from Sheffield, England
@TrainedPengling @virginmedia The problem I have with this, is that whenever their broadband has gone down, so had my mobile with them at same time. Like when it all went down nationwide earlier this month. Having free 4g when you actually can't connect is kinda pointless lol
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David O'Hanlon (@calmspacecoach) reported from Nottinghamshire, England
@virginmedia Tried that. Nothing happens. Never mind, I'm sure I can find another mobile provider
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Nathan Dainty (@nathandainty) reported from Sheffield, England
@sky @virginmedia hey @SkyUK You should tell your customer service: “Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’…
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Simon Burkinshaw (@SuperFlySimon) reported from Sheffield, England
@virginmedia why should I have to pay when I’m not being able to use the service I pay for
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Jason Fowler (@JaceFowler) reported from Annesley, England
@virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Dude (@TA_TheForce) reported
@virginmedia If the link has anything about blocking the number that won't help: they keep using new numbers. Also, we're already using a non listed number.
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STRIIKER (@STR11KER) reported
@virginmedia must be worst bband supplier, worst customer service, never answer phones or emails so can’t. Cancel bband but take payment ok
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Christopher Such (@Suchmo83) reported
@virginmedia Service came back after an hour or so. Not a long outage on this occasion. It is the recent frequency of outages (and the response form customer service that 36 hours without service wasn't worth some form of compensation) that has led to my upcoming move away from Virgin.
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S (@SimonLew87) reported
@virginmedia Still poor if I’m honest with you.
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Dave Liddle (@DaveLiddle6) reported
@virginmedia You wont have my custom any more. A loyal customer since the NTL days. This is the straw that broke the camels back
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jack stearman (@jackstearman) reported
Thanks for your good response @virginmedia #CustomerService oh yeah - decent that you get a cancellation fee when you move house because you don't provide a service in our new area ps i wanted to keep your service - NOT ANYMORE!¡!!!!!!
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Stuart Ramsay (@stu_ramsay84) reported
@virginmedia Internet outage for about the 8th time in as many weeks. Does this entitle me to terminate my contract without a penatly? Your making it impossible to work from home! Frustrated doent come close! #stayconnectd ??? lol
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Jonny Archer 🏆 💛💙 (@Jonnya1919) reported
@virginmedia I’ve been waiting for a call back (within 24 hours I was promised on Friday night!) to speak with someone re my complaint. Would appreciate that call rather than explain over text
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Kiran_TND (@KiranT_1507) reported
@virginmedia Just received one of the worst customer services in my life from virgin media broadband services as its almost been 3 months and they still have not installed my service yet. I’ve called like 20 times and each time i’ve to wait for one hour in this 3 months.
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Ash (@Ashy124) reported
@virginmedia 🙁 been doing so for month. I’m exhausted of this to be fair and very reasonable. Iv not been rude to anyone and feels like it’s a one way thing. I’m paying to get stressed out. I’m owed money for the over payments. I’m chasing. Contract has been broken. I will have to leave.