Virgin Media Outage Report in Blackwell, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Blackwell, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Nottingham, Chesterfield, Kirkby in Ashfield, Sutton in Ashfield, Ilkeston and Ripley.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Internet | |
| Nottingham |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Mansfield |
TV | |
| Chesterfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blackwell, England
Latest outage, problems and issue reports in Blackwell and nearby locations:
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GiinaGii 🐱🌿
(@giinagii) reported
from
Tupton, England
@virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!
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Thomas Foster
(@Sedontane) reported
from
Newbold, England
@nickkzie @scazz786 @virginmedia I have their business broadband, it's been awful. I then pulled the Internet cable out of the modem and fell back on the 4G backup on my plan. Fixed. I'll plug the cable back in tomorrow and get my speed back.
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Becks. 🐏
(@BMinion25) reported
from
Derbyshire, England
@virginmedia hello internet is down and has been since 7:15am this morning……
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nickih1
(@nicki1712) reported
from
Derbyshire, England
@JaneHutchby @virginmedia That's awful I've had so much trouble with them. They did an upgrade which knackered up my tv and virgin tv took them months and several visits to admit it was that that messed it up and eventually got them to put back to what if was! Hope u get refund x
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N1CK 4LL666D
(@nick_allgood) reported
from
Derbyshire, England
Waiting for the @dcfcofficial takeover is as painful as waiting for @virginmedia to deliver the phone I ordered on the 3rd May. So putting this out there - always been happy with Virgin but what’s the best mobile network cause it looks like I’ll be moving.
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Kathryn Cook
(@Kathryn_Cook1) reported
from
Derbyshire, England
@virginmedia Rubbish. I live in a cottage with minimal phone signal and 4g so rely on wifi. It’s down regularly and impacts my work as well as TV etc. Who would you recommend I move to?
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Gordon Foster
(@rainworthgord) reported
from
Rainworth, England
@virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.
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Daz_NFFC 🏴🇺🇦
(@NFFCDaz) reported
from
New Basford, England
@virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.
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Karen Smith
(@karen_smithxx) reported
from
Derbyshire, England
@virginmedia can you confirm if there are any issues in DE22 please. Unable to connect to broadband.
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Hannah Priest
(@hpriest92) reported
from
Market Warsop, England
@virginmedia my broadband is down AGAIN. 3rd time in a fortnight, what am I actually paying these extortionate fees for?
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Emily Rooke
(@emroo21) reported
from
Woodthorpe, England
@virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.
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Dave Harwood
(@DaveHarwood1) reported
from
South Normanton, England
@virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?
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leigh.butler 🐏
(@barmylad34) reported
from
Derbyshire, England
@virginmedia as usual disgusting service from you guys. Try to talk to someone you pass me on and cut me off. You show a number to call that says it’s incorrect and cut me off. You really are the worst provider in the country
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Russell Morrell
(@stagladanddad) reported
from
Annesley, England
Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?
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DaveInNotts 🇬🇧+🇺🇦
(@davidjamesdj) reported
from
Rainworth, England
@Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?
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Koa
(@kokiekola) reported
from
Awsworth, England
@virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises
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grumpy man
(@Baddileyram) reported
from
Derbyshire, England
@virginmedia 6:30. 30 mins after time slot. Engineer brilliant apologetic, sadly telephone customer service not so good. But at least I'm online this evening.
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Big Gas
(@BigGasson44) reported
from
Awsworth, England
@virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs
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Carl
(@CarlmMorton) reported
from
Derbyshire, England
@virginmedia You also told me on Tuesday that you had fixed the network issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Neale
(@n6gold) reported
@virginmedia for the last 24 hours or so incoming calls either ring once or not at all. The many help items on the website don’t help & the test says there are no issues on the network. This is the kind of problem that needs human involvement. Are there any available?
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Kelly S
(@kellysaunders) reported
@virginmedia I can’t log in to the account. It is my grandmothers & she has Alzheimer’s - this is getting beyond ridiculous!! Please look at the conversation trail & help me! This is all causing additional inconvenience and stress after something initiated by your company to make more money!
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Will
(@youcantgoback) reported
@virginmedia It was working this morning after I reset the router. But at 5pm today it has gone back to same fast slow fast slow internet that makes it unusable. Can someone come and fix it like I was promised?
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Mandy Turner
(@stevenagemandy) reported
@virginmedia hi, I need to ask a quick technical question as we have accidentally disabled our broadband, can I get to talk to someone as customer service just send me a link then says wait 24hrs but I know what we have done so hope it can be sorted remotely quickly
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Adrian Dungey
(@adrian_dungey) reported
@virginmedia Already called them, issue was with the agent at O2. I’ve cancelled the upgrade, can’t be bothered with the hassle. Pretty poor show on your joint companies behalf though
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FSociety Tom 🇪🇺 #FBPE ANTIFA #RESIST #FBPPR #BLM
(@thebdaman) reported
@virginmedia It's area 14. There are no issues on the service page but there will be soon. It isn't my kit, this is the 5TH DAY IN A ROW. You're clearly doing some work in the area, can you stop it? Can you link me to the compensation claim page please.
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🏳️🌈 Chris Atkinson-Young 🏳️🌈
(@crustyfuzz) reported
@virginmedia Looks like the daily dose of no internet or TV from you lot. Absolute shambles, @skytv looks like you may have a new customer soon.
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NewstalkFM
(@NewstalkFM) reported
On this week's Tech Talk with @JessKellyNT: Paul Higgins of Virgin Media about upgrading their network to fibre. Rory Scott, CEO of DropChef explains how the service works and Raluca Saceanu previews next year's Zero Day Con. With thanks to @onesonicaudio
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Steph Price
(@priceyUTD) reported
@virginmedia decided that @SoccerAM was a duplicate recording today so DID NOT RECORD the one programme I can't get anywhere else or catch up on! Virgin... btw None of the episodes are duplicates, it's LIVE. I just sat down to watch it but it's not there. So Annoyed!
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Lian Stevenson
(@stevenson_lian) reported
@virginmedia install 2day Missing extra tv box + internet booster which is not recorded on order Spoke 2 4 diff people. Hung up on twice. Trying to make a complaint no one seems to care and forward me on the wrong dept 2 times. Then told anyone can record a complaint!! Shambles!!