Virgin Media outages and service status in New Basford, England

Problems in the last 24 hours in New Basford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Basford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Basford, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, and Mansfield.

City	Problem Type	Report Time
Nottingham	Internet	10 hours ago
Nottingham	TV	2 days ago
Nottingham	TV	3 days ago
Nottingham	Internet	4 days ago
Nottingham	Internet	5 days ago
Ilkeston	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near New Basford, England

Latest outage, problems and issue reports in New Basford and nearby locations:

• 
  paulwitneyphoto (@paulwitneyphoto) reported 1 minute ago from Ruddington, England

  @virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 1 minute ago from Eastwood, England

  @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 2 minutes ago from Wilford, England

  @virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?

• 
  Ken Godber (@GodberKen) reported 6 minutes ago from Annesley, England

  @virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.

• 
  Simon Noone (@NooneSimon) reported 7 minutes ago from Ruddington, England

  @virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?

• 
  HaloOolee (@lolom5m5) reported 13 minutes ago from West Bridgford, England

  @virginmedia I moved to new house and I’m struggling with moving my internet. No one help me, live chat , phone call, moving team 💔💔. Each services have transferred me to other by answer machine !!!! What happened !!!

• 
  Chris Maltby (@ChrisMaltby) reported 16 minutes ago from West Bridgford, England

  @virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers

• 
  James Armstrong (@iamj_armstrong) reported 19 minutes ago from Beeston, England

  @virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?

• 
  adrian dilks (@ilsonnut43) reported 22 minutes ago from Ilkeston, England

  @virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?

• 
  Laura Coxon (@looby1376) reported 27 minutes ago from Ruddington, England

  @virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though

• 
  Lee Smith (@lee0510) reported 28 minutes ago from Ilkeston, England

  @virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.

• 
  Luketh (@Luketh13ttv) reported 28 minutes ago from Heanor and Loscoe, England

  @virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?

• 
  Jayne Moore (@moore2_jayne) reported 32 minutes ago from Annesley, England

  @virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?

• 
  DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported 34 minutes ago from Rainworth, England

  @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

• 
  Chris hesketh (@cwis75) reported 38 minutes ago from Clifton, England

  @virginmedia No they were both rude and put the phone down .

• 
  Nigel Hudson (@nghudson) reported 40 minutes ago from West Bridgford, England

  Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.

• 
  Stephen (@StephenKFrost1) reported 45 minutes ago from Eastwood, England

  @virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.

• 
  DJ Knight 🇬🇧 (@iRacing74) reported 55 minutes ago from Sandiacre, England

  With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

• 
  Jonathan SC ن Esq. (@jonathansc) reported 55 minutes ago from Wilford, England

  @virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail

• 
  Ruth Machin (@ruth_machin) reported 58 minutes ago from Burton Joyce, England

  @virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AJ (@The_Broski_Boot) reported 4 minutes ago

  @virginmedia Is there anything you can offer to help us out ? I have to work and we have no entertainment for the evening / weekend

• 
  NJS (@NJS0580) reported 5 minutes ago

  @virginmedia Any idea when the broadband issue will be fixed in my area ? Teesside . It’s been slow for a good few weeks . Finally the service status page shows there is an issue ,the estimated fix date keeps changing. My internet is now working intermittently.

• 
  Kamran360 (@kamran360) reported 5 minutes ago

  @virginmedia as a loyal Customer all you want is a good service and for your Internet to be working but it’s so difficult to get through to you. I’ve lost out on a days work. If it continues I would be cancelling my direct debit due to lack of Customer Service and lack of servic

• 
  Monique Bissell (@Neek49) reported 6 minutes ago

  @virginmedia I understand, however your estimates keep extending without any end in sight. We don’t get this service for free. We pay for it. At what point do you let us know that it is broken beyond repair and we should move on. I can handle us breaking up for good, promise

• 
  Asa McGrath (@amcgrath1uk) reported 8 minutes ago

  Well done @virginmedia . No internet or TV all day. Gone from saying it’s a known problem to saying it’s an issue our end. Nope. Bet the engineer who’s coming Wednesday won’t be needed as it’ll be miraculously fixed by then

• 
  Told You So (@TYS20212) reported 9 minutes ago

  @Oxford_Life @virginmedia The new tv box is absolutely abysmal, the worst “upgrade” in history. If it wasn’t for lack of high speed broadband alternatives here we would be off like a shot.

• 
  Nicholas Rawlings (@nick_rawlings2) reported 9 minutes ago

  @virginmedia #virginmedia are there any issues in the Orpington area? Broadband keeps dropping out. There's nothing on your status page.

• 
  beir13346 (@beir13346) reported 10 minutes ago

  @virginmedia there has been intermittent signal in the Salford area on and off for mo this. What is going on with your service? Yes I have already signed in and run the diagnostics.

• 
  twocakesdakes (@2cakesdakes) reported 12 minutes ago

  @virginmedia why does your call centre phone me about 3 times a day then just hang up when I answer?

• 
  john o shea (@osheaj77) reported 13 minutes ago

  @VMSportIE Bye bye virgin media , time for me to go down a different road