Virgin Media outages and service status in New Basford, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around New Basford, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 2, 6:53 PM GMT+1.
- Internet (66%)
- TV (17%)
- Wi-fi (7%)
- Phone (5%)
- E-mail (2%)
- Total Blackout (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in New Basford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Basford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 3: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near New Basford, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Mansfield, Nottingham, Kirkby in Ashfield, Southwell, Ripley, Alfreton, Gedling District, and Sutton in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 day ago |
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
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Internet | 5 days ago |
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Wi-fi | 5 days ago |
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Phone | 5 days ago |
Nearby cities with recent reports
4 recent signals
4 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near New Basford, England
Latest outage, problems and issue reports in New Basford and nearby locations:
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Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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James Armstrong (@iamj_armstrong) reported from Beeston, England@virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia how do I report a problem with our wifi and tivo box
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandVIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.
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Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
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kate kells (@katephus) reported from Ilkeston, England@virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises
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Matt Triggs (@mjtriggs) reported from West Bridgford, England@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
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John D (@Jdd535) reported from Stapleford, EnglandVirgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice
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Jonathan SC ن Esq. (@jonathansc) reported from West Bridgford, England@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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Nigel Hudson (@nghudson) reported from West Bridgford, England@Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandVIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.
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DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported from Rainworth, England@Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?
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Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, England@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow
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That There PLEB (@TT_PLEB) reported from Hucknall under Huthwaite, England@virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.
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Ian Siara (@IPSiara) reported from Beeston, England@virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?
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adrian dilks (@ilsonnut43) reported from Ilkeston, England@virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?
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Michael Wallage (@Chops_Wallage) reported from Ripley, England@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
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Jayne Moore (@moore2_jayne) reported from Annesley, England@virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.
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Gareth Smith (@gaz_smith123) reported from Ilkeston, England@virginmedia have you got problems in area 30? My connection keeps dropping out!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MR COOL (@Lifeline04India) reported@virginmedia @VirginMediaNews Dear Team i have shown my interest foir broadband however after registering i should receive details for refernce. But i didnt receive. If i am not getting poroper support fromyou why to go for contract. Please call back urgently
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Drackard (@Drackard) reportedVirgin Media genuinely have to be one of the worst companies in existence. A no show on an engineer, three days in a row.
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Claire Wright (@CLAAccess) reported@O2 & @virginmedia making it as difficult as possible to settle the final bill on an account I have cancelled. App doesn't give me the option to pay. Calls go straight through to their Indian call centre. Absolutely appalling service from the worst phone company in the universe!
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Nolan (@nolan1874) reported@virginmedia is the internet down in DY10 Worcestershire?
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Hewan (@HewanMcCarthy) reported@SpadgingtonBear @virginmedia I’m now being told its a fault with my router and there is no area outage, jokers. Saying I need an engineer
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Richard (@ylesine999) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_ultra_iptv6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Alexander Stone (@mikael_gatfi) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_IPTV_PRO6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies.
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keith addy (@ads913) reported@virginmedia 20+ years a loyal customer, paying £128/month. New customers can sign up TODAY for the exact same package — Gig1 broadband, Mega TV, Sky Sports & Cinema — for £76.99/month. That's £51/month MORE for being loyal. Explain that. #VirginMedia #CustomerService
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joey blower (@joeyblower) reported@y_alibhai @virginmedia What makes you special? Nothing especially after your comments on that poor baby and his caught and convicted killers! I’m guessing your award wasn’t for reading the room? You should never be seen on screen again
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Danny Morris (@danny_9_morris) reported@virginmedia your internet is a joke, for the past 2 days I’ve had intermittent internet where it drops out for no apparent reason. It’s effected me working from home & tonight has mean I’ve missed 3 goals in the France c Senegal game. Your app says no issues but clearly there is