Virgin Media Outage Report in New Basford, Nottingham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in New Basford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Basford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near New Basford, Nottingham, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Alfreton and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Mansfield |
Internet | |
| Ilkeston |
Wi-fi | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Total Blackout | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near New Basford, England
Latest outage, problems and issue reports in New Basford and nearby locations:
-
tasmin x
(@tasminknightx) reported
from
Cotgrave, England
@virginmedia Postcode checker and live chat. It's fine I called myself and apparently you don't service in my area
-
sam steel
(@smithy_steel) reported
from
Stapleford, England
Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡
-
sam steel
(@smithy_steel) reported
from
Beeston, England
@virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all
-
austen blakemore
(@austenblakemore) reported
from
Stapleford, England
My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed
-
San Fran Girl
(@LisaHoppi) reported
from
Hucknall under Huthwaite, England
@munkilove @SkyUK @NatalieMariaS59 @virginmedia I wouldn’t bother, if cancel and move to @virginmedia That’s what I’m going to do
-
Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too
-
Darrin
(@modpies) reported
from
Hucknall under Huthwaite, England
@ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.
-
Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.
-
Malc Shenton
(@shennty) reported
from
East Bridgford, England
@virginmedia It's important information regarding my Mother's account I need to cancel. I will not be elaborating further on here
-
Jason Fowler
(@JaceFowler) reported
from
Annesley, England
@virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service
-
Jono Bradley
(@niijonodhg) reported
from
Ilkeston, England
I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.
-
Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30
-
OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail
-
hollibob
(@hollibob) reported
from
Stapleford, England
@virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service
-
MelanieSmith
(@midgetgem1980) reported
from
Heanor and Loscoe, England
@virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs
-
Darren Fuller
(@dazfuller) reported
from
West Hallam, England
@virginmedia And that information is exactly the problem and the thing which needs reviewing by your security teams. It's terrible advice!
-
matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you
-
Lisa
(@lisahaywood10) reported
from
Eastwood, England
@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since
-
James
(@JamesOLeics) reported
from
Bingham, England
@virginmedia So this is still going on and your website says there is no issues in the area, when I call I just get an automated message. Competitors are looming on Twitter...
-
tasmin x
(@tasminknightx) reported
from
Clifton, England
When @virginmedia ignore your 3 online requests for them to contact you to set you up as a new customer. OK babes I'll take my custom elsewhere x
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ultimate
(@AkaUlti) reported
@virginmedia @RealUltTrident Both, it's slow speeds 24/7 and cuts out every 4 hours or so, sometimes in the day the speed comes back to normal for an hour or two but then returns to its slow state
-
Sean Hayes
(@SeanJHayes) reported
@flossybball @virginmedia @VirginMediaIE God rid of Virgin ages ago. Nothing but problems that kept reoccurring. Same for anyone else I knew who had them too. Ridiculous. Such a shame too cos UPC was flawless before they took it over.
-
CD
(@Dercl) reported
@virginmedia @DeeSingh86 I live in N16 and I have been having the same issue as @DeeSingh86 for now 3 consecutive weeks. Intermittent connection, both WiFi and Ethernet cable. Makes it impossible to have MS teams work meetings or play PlayStation in the evenings...yet, I am paying full price.
-
Andrew Gibson
(@Notorious_GIB) reported
What’s the chances? Just had my 2nd Covid jab and now I come home to my @virginmedia broadband not working!! 😱 they were right all along.
-
Preshit Mendhekar 🇮🇳
(@mpreshit) reported
@virginmedia And the apology has to be from team who yelled at me without even understanding the problem… i wonder how will you treat if i continue
-
Afton Water 🏴🇪🇺 #indyref2
(@AftonWater) reported
@virginmedia There are no issues with the service. All good. The issues are when I’m more than 4 feet from the router. Less than 4ft I get 100Mbps. More than 4 ft I get 0Mbps.
-
Samantha G
(@Samiieface) reported
@virginmedia Months upon months of failures from Virgin, it's now time to. Involve the ombudsman. I've honestly never had such a prolonged period of bad service from 1 company. It's exhausting!!
-
Kathryn Bowers
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia Thank you, unfortunately not today - same issue and it's been this way for a few weeks now
-
Keith Beefy Conlon
(@kcnln) reported
@virginmedia As soon as I go into a 5g area I get absolutely no signal,have to turn 5g off. Absolutely hacked off with Virgin, will be cancelling all my accounts when contracts up 🤬😡🤬😡
-
CD
(@Dercl) reported
@virginmedia @DeeSingh86 I live in N16 and I have been having the same issues as @DeeSingh86. Intermittent connection, both WiFi and Ethernet cable. Makes it impossible to have MS teams work meetings or play PlayStation in the evenings...yet, I am paying full price on the broadband bill