Virgin Media outages and service status in New Basford, England

Problems in the last 24 hours in New Basford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Basford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Basford, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Mansfield, Ripley, Alfreton, Southwell, Gedling District, Sutton in Ashfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Ilkeston	Internet	2 days ago
Ilkeston	Internet	2 days ago
Nottingham	Internet	3 days ago
Nottingham	TV	4 days ago
Nottingham	Internet	4 days ago
Nottingham	TV	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near New Basford, England

Latest outage, problems and issue reports in New Basford and nearby locations:

• 
  Jade Lewis (@JadeLewis92) reported 11 seconds ago from Felley, England

  @virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!

• 
  Rob Holland ⚽️🏐 (@robhollanduk) reported 2 minutes ago from West Bridgford, England

  Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

• 
  OfficialJohnHarrison (@jph1962) reported 3 minutes ago from West Bridgford, England

  @virginmedia hi can’t get email either on phone lap top - is server down- live in NG12

• 
  Steve Barlow (@red_dog14) reported 5 minutes ago from West Bridgford, England

  @dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.

• 
  helen (@helen6253) reported 6 minutes ago from West Bridgford, England

  @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

• 
  Big Gas (@BigGasson44) reported 7 minutes ago from Awsworth, England

  @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

• 
  Dane (@Forest_Dane) reported 10 minutes ago from Beeston, England

  @marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though

• 
  Sushrut (@Sushrutuk) reported 11 minutes ago from West Bridgford, England

  @virginmedia - is there a red button issue on sky sports?

• 
  Jayne Moore (@moore2_jayne) reported 11 minutes ago from Annesley, England

  @virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?

• 
  Tony P (@WorTony) reported 15 minutes ago from Selston, England

  Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

• 
  Chris Maltby (@ChrisMaltby) reported 19 minutes ago from West Bridgford, England

  @virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍

• 
  kate kells (@katephus) reported 20 minutes ago from Ilkeston, England

  @virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises

• 
  Chris Maltby (@ChrisMaltby) reported 29 minutes ago from West Bridgford, England

  @virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?

• 
  Mark Smith (@e2mrk_mark) reported 34 minutes ago from Sandiacre, England

  @virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.

• 
  John Puxty (@JohnPuxty) reported 35 minutes ago from Ilkeston, England

  @JPBOLDY @virginmedia I am also getting this problem

• 
  andrew💫 (@PantherAS90) reported 38 minutes ago from Clifton, England

  @virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service

• 
  Jonathan SC ن Esq. (@jonathansc) reported 40 minutes ago from Wilford, England

  @virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?

• 
  Chris Maltby (@ChrisMaltby) reported 48 minutes ago from West Bridgford, England

  @virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 49 minutes ago from Eastwood, England

  @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

• 
  John D (@Jdd535) reported 52 minutes ago from Stapleford, England

  Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Conor 🇮🇪 (@WFCConor) reported 5 minutes ago

  Internets down all day, plugged the router out 5 times and it still isn’t working, usual service for @virginmedia 🫣

• 
  Ania Sowinski (@AniaSowinski) reported 5 minutes ago

  @virginmedia @beckykeating97 No we can’t as you are refusing to acknowledge it’s an area issue. It all went down at the exact time an engineer was working on one house in the street. It’s now been 24hours with absolutely NO service

• 
  Graham Adams (@grimgda62) reported 6 minutes ago

  @gblondon1 @skytv @virginmedia Wait until you get a problem! As I write our VM service has been down for a week with 2 appointments to fix it cancelled by Virgin (not us) thus far. They have rearranged the appointment to Monday 15th - 11 days with no service!

• 
  Philip Greenwood (@PGreenwoodCBFM) reported 8 minutes ago

  @virginmedia. 2 hours on a call trying to sort things out, to be told I was now cutting out, so the mobile team would call me straight back. 40 minutes later still waiting. Mention complaint and they cut me off 😡😡😡😡

• 
  Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported 9 minutes ago

  @JonStone101 @virginmedia @MartinSLewis is it not time for you to look at Virgin Media and their corrupt renewal process? Every 2 years you have to have this dance and they still bugger it up. They needed to treat existing customers fairly.

• 
  Darren Coomer (@coomerdarren) reported 10 minutes ago

  @virginmedia Why ? I've resolved the issue I had myself O2 have been absolutely useless & now you want to help please don't reply to this.

• 
  In Oxford (@Oxford_Life) reported 10 minutes ago

  @gblondon1 @skytv You will, unfortunately, find that not only do #VirginMedia also not reward loyal customers with fair prices, but that their new TV box has perhaps the worst interface you have ever experienced (along with randomly deleting all my recordings!)

• 
  LP (@____LP____) reported 14 minutes ago

  @virginmedia My broadband was down for about 20 hours in total but finally came back an hour ago, so that's something!

• 
  jak cool (@kenshinnnjay) reported 15 minutes ago

  so sad for Tom's stream, and **** Virgin Media

• 
  Jenn Power (@Powerr27) reported 16 minutes ago

  @virginmedia When can we expect a fix? 5pm tonight is not acceptable.