Virgin Media Outage Report in New Basford, Nottingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in New Basford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Basford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near New Basford, Nottingham, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Nottingham, Ilkeston, Sutton in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Internet | |
| Mansfield |
Internet | |
| Nottingham |
TV | |
| Nottingham |
Internet | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near New Basford, England
Latest outage, problems and issue reports in New Basford and nearby locations:
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Nigel Booth
(@m0cvo) reported
from
Annesley, England
@gm8arv @2m0sql @M0VGA @SOTAbeams @TalkTalk @virginmedia The VM system I have here causes no problems from DC to 23cm (as high as I go currently) the only issue I had was when I tried using a mains data network from Argos and it destroyed 6m. Scrapped once identified.
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received
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ryan tobin
(@razzo1) reported
from
Eastwood, England
@virginmedia sort football out on redbutton #awful
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Sataana
(@MrSataana) reported
from
Annesley, England
Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!
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Juebb
(@juliebuxtonberr) reported
from
Ilkeston, England
@virginmedia my red button for sky sports isn’t working please help ! #nffc
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Steve Luck
(@MrluckLuck) reported
from
Ruddington, England
@JConcreteABH @virginmedia One of the reasons I dropped VM. Was paying for 200mb and only got 40 at best. Signal dropped so often but always told to reboot modem even after trying to. Got slower set up now but at least it works when I want it and not at their whim. Rant over.
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@virginmedia ...and we’re down again! An issue with broadband somewhere in my area.
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Ethan Clarke
(@stigzy) reported
from
Ilkeston, England
@VirginMediaCorp @mdw1989 We're also very sorry we didn't inform you a newer hub model was available years ago, & that you've been paying us for a really shit slow model. Corrected it for you @virginmedia 👍🏼. (They gave me £50 off my bill for the same thing Mike, don't let them get away without compo)
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thomas coupe
(@thomas_koop) reported
from
Hucknall under Huthwaite, England
@virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@BBCWatchdog I’ve had nothing but problems with our Virgin Media wifi
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Lisa Pitt
(@lisa_c_pitt) reported
from
Gotham, England
@virginmedia can I cancel all services, new contract started 14th Nov. New changes dont take effect until 8th dec.
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !
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thomas coupe
(@thomas_koop) reported
from
Hucknall under Huthwaite, England
@virginmedia Still no services at all yet the online check says there is an issue.
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@virginmedia Without sounding rude I’ve lost interest in anyone from Virgin media helping me, I get absolutely no where every time :-(
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Matt
(@jamawoki) reported
from
Radcliffe on Trent, England
@virginmedia I’ve been on hold for over 50 mins and now the hold music has stopped and it’s just static - but still connected. Help!!
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Emma-Louise ⚽️🔴⚪
(@emseditorial) reported
from
Sandiacre, England
Red button not working on @virginmedia, bloody typical. Can't wait to be rid tbh 🙄 #nffc
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Jax
(@CarnorJax87) reported
from
Annesley, England
@virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC
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Matt
(@jamawoki) reported
from
Radcliffe on Trent, England
@virginmedia Thanks for relying! No difference on reboot and I only have wireless. It’s actually giving less than it did before the upgrade haha. Also I stayed in for an engineer last week who never turned up 😬
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Realoldguy/newpc
(@NewpcOldguy) reported
from
Hucknall under Huthwaite, England
@railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.
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Craig
(@Craig_NFFC) reported
from
Bingham, England
Way to ruin my evening @virginmedia 😡 #RedButton Issues ... Maybe I’m not paying @SkySports enough! #NFFC
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Calvert (he/him)
(@XtopherCalvert) reported
I swear @virginmedia is playing games with me! I've had intermittent WiFi for 2 days. On the Broadband status checker it says no issues. I call them & the first thing it says is that there's a problem in our area. So why not update the site with that info?!
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Christopher Calvert (he/him)
(@XtopherCalvert) reported
@virginmedia No, I entered my a/c number and area reference and then the automated response said there was a complex problem that engineers would take time to resolve. Yet, when I enter my postcode in your website, it says all is fine?!
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bee ♡ ☆
(@_BEE2121_) reported
@s2x_a Is it virgin media by any chance cause they’re SO bad!! 😩 u can complain tho to most wifi providers about bad connection and they should provide a free booster box. I know it doesn’t help rn but for in the future
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LeeButterley
(@LeeButterley) reported
@virginmedia Yes they have to dig up the road and that's going to take 8 weeks. An engineer came by last week, turn-on due tomorrow, but only informed today of delay. Then the call centre just tried to make it almost impossible to cancel. Truly atrocious service.
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Jëñ🤑
(@JenoxCyde) reported
What’s going on with Virgin Broadband! I’ve had no service on my network or phone/TV since last night, it’s affecting me WFH @virginmedia
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Mo Manya
(@MoMany4) reported
@Guled_20 @virginmedia Probably never
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Andrew webb
(@Webby223) reported
@virginmedia Is there an issue with email? The service desk is for hardware / broadband but not email - I cannot log in to webmail or download to iPhone / Mac being told ther service is currently unavailable??
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Mealla
(@Meallat) reported
@virginmedia is there an issue in the blackrock area? Business wifi down for the last 30 mins so cannot accept payments
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Keys Walker
(@keyswalker) reported
@virginmedia your organisation and customer service has been an absolute joke. Today a 3rd engineer has turned up to install inside arranged by yourselves when external works are yet to be completed, a complete waste of everyone’s time. Tomorrow marks 4 weeks of no internet!
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MISTA FRAZAN
(@MISTA_FRAZAN) reported
@virginmedia Can you confirm if you would charge an existing in contract customer who moves to a new build property where you can not provide the service?