Virgin Media Outage Report in Kegworth, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kegworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kegworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kegworth, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Coalville, Ashby de la Zouch, Derby, Nottingham, Swadlincote and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Total Blackout | |
| Coalville |
||
| Ashby de la Zouch |
Internet | |
| Derby |
Wi-fi | |
| Nottingham |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kegworth, England
Latest outage, problems and issue reports in Kegworth and nearby locations:
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Charles Collins
(@CharlesinRome) reported
from
Leicestershire, England
@virginmedia The website says it's fine. When I called later, though, it said they were working on a problem and would text an update. That was 12 hours ago
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia It's not just my house, I checked with other people living in the village and they all have the same problem. Your app is now saying its a known issue, tv+bb est fix 11.25am but phone est fix 4pm. In the past if phone don't work none will. Its every week now.
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia I would call 150 from my land-line to say that broadband and TV are down, but the phone isn't working either! And your call centre doesn't open till 8 (should be 24/7 when u sell a 24/7 product)
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Juebb
(@juliebuxtonberr) reported
from
Ilkeston, England
@virginmedia my red button for sky sports isn’t working please help ! #nffc
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Anisa
(@cookwithanisa) reported
from
Leicestershire, England
@virginmedia Thanks but I did option 4 "make changes" then next was only 4 options. 4th option was "thinking of leaving" which I selected, but lines are very busy apparently. It would have been nice for the person dealing with my complaint to give me a direct number to resolve quickly.
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Ethan Clarke
(@stigzy) reported
from
Ilkeston, England
@VirginMediaCorp @mdw1989 We're also very sorry we didn't inform you a newer hub model was available years ago, & that you've been paying us for a really shit slow model. Corrected it for you @virginmedia 👍🏼. (They gave me £50 off my bill for the same thing Mike, don't let them get away without compo)
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’m having no joy with my connection. I work from home too. I will ring up and cancel in the morning and get a refund on my phone line that hasn’t yet worked too. Had a letter to say increasing price by £3.50 a month too, 6 months into a contract!
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Billy Robson✊🏻💨
(@billyrobson) reported
from
Ashby-de-la-Zouch, England
@virginmedia have we got a problem in LE65 2PP
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Even my wife and kids are complaining about how bad our internet is! Basically been sold a duff service. Phone hasn’t worked since we ported our number over in April. Just glad we didn’t go for the TV option.
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia my 3G is 100 times better than your crap WiFi
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Denis Schluppeck
(@schluppeck) reported
from
West Bridgford, England
@virginmedia - you need to up your game! my experience today: terrible customer service and head-in-the-sand about some real issues affecting several 🏘 along the road (area ref 30). I really doubt the 99.96% uptime and 200Mbps* (*conditions apply) is even close to real world.
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Allison Briers
(@tizzy_woo) reported
from
Stapleford, England
@virginmedia That's the installations team, and they put me on hold again. Please give me an email address so I can put my notice in writing. It's pretty terrible that to cancel my contract I have to do a twitter conversation with you because I can't get through on the phone!
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Steve Luck
(@MrluckLuck) reported
from
Ruddington, England
@JConcreteABH @virginmedia One of the reasons I dropped VM. Was paying for 200mb and only got 40 at best. Signal dropped so often but always told to reboot modem even after trying to. Got slower set up now but at least it works when I want it and not at their whim. Rant over.
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Allison Briers
(@tizzy_woo) reported
from
Stapleford, England
@virginmedia No, the operator confirmed my only option was to cancel as he couldn't reduce the price, so I asked him to formally cancel my contract, he put me on hold and never came back! After 45 minutes I hung up. Thanks for replying btw 😊
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I will tomorrow if I get time. Fed up with constantly interrupted internet and a phone line that has never worked!
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アンドルー
(@MonkeyJuggleDX2) reported
from
Loughborough, England
@SkyHelpTeam We've had technicians out multiple times and it's made no difference. We NEVER had any issues when we had @virginmedia!
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Emma-Louise ⚽️🔴⚪
(@emseditorial) reported
from
Sandiacre, England
Red button not working on @virginmedia, bloody typical. Can't wait to be rid tbh 🙄 #nffc
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Rebecca Hatch
(@hatch_rebecca) reported
from
Ruddington, England
@virginmedia very disappointed in your customer service, unhelpful, defensive and unbothered is best way to describe it. Was on fence about leaving but this has pushed a decision. Always had great things to say about virgin so this is definitely a let down
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia Patience! I'm absolutely furious! How dare you assume I'm happy to wait! I hardly have a choice in the matter. I work nights I only get time in the morning for relaxing in front of the TV and I probably won't be able to till Monday cos ur service is shit!
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Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@McGiff @virginmedia Omg I have the same problem absolutley rubbish I need to look for a new provider x
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GrappleApp - The Jiu Jitsu Game
(@GrappleAppGame) reported
@vicksterfox @virginmedia I’m not sure yet, I’ll be calling to cancel this week and I’m sure I’ll end up being hit with some sort of additional cost. Looks like I either pay a cancellation fee, or I pay an extra month at £59.25.
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Ian Hickson
(@ps3samson) reported
@virginmedia issues with our tevo box it restarted itself now pixelated on all channels some are unwatchable like E4 and channel 5 rang support and they said it was my TV its not, tried to book a engineer gave a date when nobody's in and very unprofessional call center staff.
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Sue Reeve ♥️🧡💛💚💙💜🇪🇺🏳️🌈🕊️🕷️🇺🇦
(@mrsverypicky) reported
@RealDaveEdwards @virginmedia Also have TIVO box (hate it), but recorded as scheduled without incident.
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Rob
(@Rob87099367) reported
@virginmedia your engineers have done nothing to fix this immense packet loss. Internet has been on and off the whole week, and not just for me. I speak for everyone when I say we r sick & tired of waiting for 2h+ on your customer support line and not getting the service we pay 4
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Linda Watson
(@Wa79141119Linda) reported
It was so bad they offered us a free cruise to compensate but why would we put ourselves through the torture again Health and safety went overboard No muster drill just a video in your cabin which kept buffering Virgin Media at its worse
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Matt Knight
(@MattKnight__) reported
Another intermittent signal issue in your area from @virginmedia broadband. Such a rubbish service
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Eason Krishnanandan
(@easonkrish) reported
@ruttie12 @virginmedia Struggled with them for a couple of years before switching to BT - never looked back
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Paul
(@iPauloxD) reported
@Happyda41322281 @virginmedia Had them for years 3 streets down and were the best. Literally only option is Sky or BT and it goes down at least 3 times a week
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D McCormick
(@DMacUK86) reported
Cannot wait to cancel our @skytv and broadband subscription when we move in the next few weeks. TERRIBLE customer service, if you can call it that. Hours without internet, told it’s an issue our end, clearly an outage, and ZERO communication. 🤞🏼 for BT or VirginMedia 🤞🏼
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Dr Penguin
(@DrPenguin16) reported
if there’s the slightest sign of any cloud @virginmedia pathetic internet service does not work. Stay away from the fraudulent company