Virgin Media Outage Report in Kegworth, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kegworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kegworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kegworth, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Loughborough, Derby, Coalville, Swadlincote and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Nottingham |
TV | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Loughborough |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kegworth, England
Latest outage, problems and issue reports in Kegworth and nearby locations:
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ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Already tried, the chatbot doesn’t understand the situation! Please I need help ASAP. If you could please give me a call 07778985954
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@virginmedia could you tell me what’s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? It’s pixelating & unwatchable a lot of the time
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Deepal Vyas
(@Deepal29) reported
from
Leicestershire, England
@virginmedia @virginmedia we have another date for installation for tomorrow I went via the app and had your customer service team calling as the offer wouldn’t go through. Fingers crossed we getting tomorrow or it will be another day off wasted.
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds
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Tuesdy Burgin
(@TuesdyB) reported
from
Ilkeston, England
@virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia is there an issue with broadband in Mountsorrel, Loughborough, Leicestershire? Hasn’t been working properly for last few days
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Neil else
(@Neilelse1974) reported
from
Chellaston, England
@virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP
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Laura Plumbley
(@LauraPlumbley) reported
from
Kimberley, England
@virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Do you know when it will be fixed please? Other @PHMountsorrel complaining of the same issues.
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Nam_n
(@nameez_n) reported
from
Leicestershire, England
@virginmedia my broadband has been going down frequently past few days. Tried restarting the WiFi router, still the same. Connection goes down for few mins and the comes back. It’s frustrating #virginmediadown #internetdow
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ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Completely upset and disappointed with your customer service helpline, I have spent the last week calling and no solution has been given! It is shameful
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Gurcharan (Guch) Manku
(@guchmanku) reported
from
West Bridgford, England
Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Still not working properly. Having to constantly reset the router, even wired connections not working.
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Carly
(@CarlyssWorld) reported
from
West Bridgford, England
@virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke
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Patricio R. Sanchez
(@psanchezc) reported
from
Beeston, England
@virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy
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dylan farrell
(@dylanjfarrell) reported
from
Leicestershire, England
@virginmedia WiFi down again!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Qio DeGrate
(@QioDeGrate) reported
@virginmedia The service cuts out time to time then the router reboots itself. Spoke to your technical team and they tell me I need to buy an Ethernet cable etc. As far I’m concerned, my part of deal is to pay my bill, anything else to do with the service is your issue.
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Rachel
(@rachrl1486) reported
@AmberDowning @virginmedia I have the same issue a old blue yonder email address, can’t set up a new account even when still with virgin, they are suppose to update account 3 days but still not correct or receiving emails 3 people I’ve spoken two and they all been useless. Will just cancel and go to sky!
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Kirsty ....
(@kirstyallford26) reported
@virginmedia We have our Internet through you, Its gotten so bad that we are unable to use It for the normal things we do. Mostly gaming and TV. We called you, and got told that you could sell us a booster thing, however, we've had this same Issue numerous times.
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Andy Jones
(@aj3lions) reported
@Marc_Pell @virginmedia There’s your problem mate. Yodel are the worst courier I’ve ever encountered. They delivered something of mine to the wrong address as it was similar. It was down to me to go there and pick up my package. Another package was said to be delivered and it never was.
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Matt Arrowsmith
(@stringy18) reported
@virginmedia Please note, you STILL have the account holder name wrong! This has been pointed out on numerous occasions but still not been corrected. Had we needed to provide ID for collection it would have caused a problem!
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Colin Dardis (Rancid Idols Productions)
(@purelypoetry) reported
@virginmedia Half an hour on your chat help tonight, only to be transferred to a bot that doesn't allow any possible option to fix my problem. Enquired on Tues and was told someone would contact me back. Never did. Not impressed.
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Andy
(@416e64726577) reported
.@virginmedia Do you really think it's okay to change someone's WiFi password without even telling them? It's bad enough you don't understand security so badly that your forced password "strength" is going to be causing people to use insecure passwords, but this is something else
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Alan Mendoza
(@alanmendoza) reported
@virginmedia You are absolute disgrace of a company. I’ve spent hours trying to get through to cancel my account today. I am still on hold for a call where I actually managed to speak to a person before they put me on hold, but you’ve now closed so they have just left me hanging on hold…
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Andy Jones
(@aj3lions) reported
@Marc_Pell @virginmedia @virginmedia Seriously, I would suggest using another courier to deliver your items to customers. You may have saved X amount using them, but I guarantee this won’t be, or isn’t the first complaint regarding them.
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Rachel
(@rachrl1486) reported
@AmberDowning @virginmedia I have the same issue with the blueyonder account, I’m still with virgin but can’t update my account with new emai address the staff are usel