Virgin Media

Virgin Media Outage Report in Kegworth, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kegworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kegworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kegworth, Leicestershire, England 10/29/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kegworth, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Derby and Loughborough.

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City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet

Community Discussion

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Virgin Media Issues Reports Near Kegworth, England

Latest outage, problems and issue reports in Kegworth and nearby locations:

  • psanchezc Patricio R. Sanchez (@psanchezc) reported from Beeston, England

    @virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ

  • dylanjfarrell dylan farrell (@dylanjfarrell) reported from Leicestershire, England

    @virginmedia WiFi down again!!!

  • owen40uk owen scrimshaw (@owen40uk) reported from Beeston, England

    @virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy

  • ShirleyBosworth Shirley Bosworth (@ShirleyBosworth) reported from Clifton, England

    @virginmedia problems again, it really isn’t good enough, I will not be renewing my contract, absolutely rubbish

  • CarlyssWorld Carly (@CarlyssWorld) reported from West Bridgford, England

    @virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke

  • SmileyJMH Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    @virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds

  • Mary_C_Oliver Mary Oliver (@Mary_C_Oliver) reported from Beeston, England

    @virginmedia Also, the number is not working

  • Kizztronice Kizzy 🦇 Puckmigo23 (@Kizztronice) reported from Awsworth, England

    @virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown

  • ohthatoneboy ALEX (@ohthatoneboy) reported from Leicestershire, England

    @virginmedia Already tried, the chatbot doesn’t understand the situation! Please I need help ASAP. If you could please give me a call 07778985954

  • TuesdyB Tuesdy Burgin (@TuesdyB) reported from Ilkeston, England

    @virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.

  • ohthatoneboy ALEX (@ohthatoneboy) reported from Leicestershire, England

    @virginmedia Completely upset and disappointed with your customer service helpline, I have spent the last week calling and no solution has been given! It is shameful

  • katephus kate kells (@katephus) reported from Ilkeston, England

    @virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP

  • ShirleyBosworth Shirley Bosworth (@ShirleyBosworth) reported from Clifton, England

    @virginmedia my area is 30, we’ve had no tv, broadband since before 1900 on 20/5/2020. This level of service is absolutely abysmal, can you please tell us what is going on 😡

  • ShirleyBosworth Shirley Bosworth (@ShirleyBosworth) reported from Clifton, England

    @virginmedia I’ve rang and they say they know about the problem. Could you tell me with this issue isn’t against my contract and could I cancel my contract has I’m not getting the service I’m paying for.

  • chrismyers66 Chris Myers (@chrismyers66) reported from Coalville, England

    @virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off

  • MattLaight Matt (@MattLaight) reported from Leicestershire, England

    @virginmedia I'm trying to get an engineer to come out as my lines but cut, I'm finding it difficult to get this arranged HELP!!!

  • nameez_n Nam_n (@nameez_n) reported from Leicestershire, England

    @virginmedia my broadband has been going down frequently past few days. Tried restarting the WiFi router, still the same. Connection goes down for few mins and the comes back. It’s frustrating #virginmediadown #internetdow

  • guchmanku Gurcharan (Guch) Manku (@guchmanku) reported from West Bridgford, England

    Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HarryMonks_ Harry (@HarryMonks_) reported

    @virginmedia Why did a lady say that she doesn’t have the power to start the process of termination? Pretending she can’t understand what I’m saying. Genuinely disgusting service making people and confusing people into thinking they are locked in contract.

  • RICKQRP Richard Bailey (@RICKQRP) reported

    @virginmedia Left virgin months ago,can't be bothered to list all customer service problems!

  • pdLouiseP Louise Pennington FCCT (She/Her) (@pdLouiseP) reported

    @Teacherglitter @virginmedia Still not sorted Ceri? You’re right, it is appalling- are you still in the window to cancel and try another provider??? Totally rubbish service and customer support. Hope it’s sorted today! Xx

  • CarolynEd1 Carolyn M Jones 💙 (@CarolynEd1) reported

    O joy, no landline or internet owing to @virginmedia outage. Luckily we have a strong 4G signal. Hello scavenged internet via USB tether to the mobile.

  • Millieleosmum Joanne Thompson (@Millieleosmum) reported

    @virginmedia what’s going on? Twice in 5 days my broadband has been down, last week wasn’t exactly a quick fix …#notgoodenough #workingfromhome

  • QueenV1ck1 Vicki Page 👸🏼 (@QueenV1ck1) reported

    @virginmedia Tv issue… same issue EVERY day

  • Jaloopa23 AKA J (@Jaloopa23) reported

    @virginmedia It shows no issues with internet but poor WiFi connection with varying numbers of devices, sometimes while in the same room as the router and within a few feet of it. It definitely looks like the WiFi and not the fibre connection

  • PlayforthSarah Sarah-Kimberley (@PlayforthSarah) reported

    @virginmedia when they try charging you a extra £35 for nothing so cancel your direct debt.... how do I close my account? I'm still within my 30 days

  • beccaward93 Becca Ward (@beccaward93) reported

    @virginmedia We’ve done that over the phone. Being charged £25 for one to come out. Not sure why we have to pay that when it’s not our problem/fault.

  • ctidbluemoon Terry Hughes (@ctidbluemoon) reported

    @virginmedia any chance you can have the lice chat function available need help with a technical question. We recently got a hub 4 and a new v6 box but the second v6 needs connecting to Internet to work in second room. How do we do that without a coax cable