Virgin Media

Virgin Media Outage Report in Kegworth, Leicestershire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kegworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kegworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kegworth, Leicestershire, England 10/07/2025 20:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kegworth, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Ilkeston, Loughborough, Coalville, Swadlincote and Leicestershire.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomNottingham TV
United KingdomNottingham TV
United KingdomIlkeston Wi-fi
United KingdomNottingham Internet
United KingdomNottingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kegworth, England

Latest outage, problems and issue reports in Kegworth and nearby locations:

  • LuetchfordClare clare luetchford (@LuetchfordClare) reported from Leicestershire, England

    @virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer

  • thecornstar Andy Corney (@thecornstar) reported from Leicestershire, England

    @BicramAthwal @virginmedia Awful company, truly abysmal customer service.

  • adamkemp24 Adam Kemp (@adamkemp24) reported from Leicestershire, England

    Nearly 2 hours on the phone to #virginmedia no1 wants to help. Getting 2mbps for a 200mbps plan. If I paid 1% of the bill am sure they’d find a issue then! #useless

  • teaguestar Paul (@teaguestar) reported from Clifton, England

    @virginmedia Your customer service ( that’s a complete trade description act wording) are shocking . 40 mins waiting cut off twice . Garbage

  • thecornstar Andy Corney (@thecornstar) reported from Leicestershire, England

    @virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL

  • AshArmstrong9 Ash Armstrong (@AshArmstrong9) reported from Leicestershire, England

    @Aarrontongue1 @primevideosport No. Virgin Media. Not had any issues like this before. Fortunately I'll be at the Leicester v Liverpool game tonight so I won't need to put up with pixelation/buffering. Stupid time for a Boxing Day game though!

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Mountsorrel, England

    @virginmedia Just done it and cut off after being put through to manager after 20 minute call. Today you had the gall to bill me for changing my service when you incompetents were the ones that cut me off. Your customer service system is pathetic as well @Ofcom

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia router not working, of course not your equipment has to be mine. Why have to wait 48 hours to phone again if still not working. It’s arrogant to think we know nothing about IT.

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.

  • adamkemp24 Adam Kemp (@adamkemp24) reported from Leicestershire, England

    @bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Thurcaston, England

    @virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!

  • red_dog14 Steve Barlow (@red_dog14) reported from West Bridgford, England

    @dingdinghopkin @winnits @virginmedia Product good, terrible company.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia How can you cancel my contract whilst i am living in the house and take word from a stranger over the phone surely you have broken GDPR

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring

  • JLewisRUK Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x

  • neilmjohnson72 Neil Johnson (@neilmjohnson72) reported from Ashby-de-la-Zouch, England

    @virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!

  • AshArmstrong9 Ash Armstrong (@AshArmstrong9) reported from Leicestershire, England

    @virginmedia Seems OK now. It was Prime Video that was the problem. I think they couldn't handle all the football live streaming very well, and something had to give. Thanks 👍

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesTurner37 James Turner QC (@JamesTurner37) reported

    @virginmedia This is what I mean by lack of meaningful communication. In that event someone would presumably tell me that the visit by the technician was put on hold. I discussed all of this with the person on the service line this morning but was told emphatically that the visit wd go ahead.

  • Stuios1 Stuios (@Stuios1) reported

    @virginmedia is there an issue with email accounts I can't access.mine on phone pc or web

  • paul_whiteaker paul whiteaker (@paul_whiteaker) reported

    @virginmedia Very Short version of last 2 weeks , I can’t re-set password. I can’t register as new customer. Get error code DEF01 on both. Has been tried by multiple VM departments by phone/ WhatsApp I have a it ticket , customer dissatisfaction ticket. And have not had a response to either.

  • IanJ21289455 Ian J (@IanJ21289455) reported

    @JamesTurner37 @virginmedia Virginmedia are so poor, wasted my time the other week. Useless.

  • MouLumeL Claire Wanless (@MouLumeL) reported

    @virginmedia Ok - that number also said there are no issues and then hung up.

  • punkbiznitch Zoe (@punkbiznitch) reported

    @virginmedia My broadband is dropping out for anything up to 30 minutes at a time, and has moments where it is running between 1 and 40mb. The engineer that visited said it was an issue in the grey box and would be sorted within 24 hours, and that was a week ago. No outage recorded

  • Haffertee Fiona Baker (@Haffertee) reported

    @TlFFS @virginmedia Yeah don’t believe the lies about web chat . Monday they never sent a link until I chased and it was a non active link and now today after twenty minutes of waiting i got told it was down . Couldn’t run a piss up in a brewery

  • bethan_rew Bethan Rew (@bethan_rew) reported

    @virginmedia why ? the problem is nothing to do with our email account? Our email address is on our account

  • briggsjohn John Briggs (@briggsjohn) reported

    @virginmedia I was advised to ring your support line that just kept saying ‘there was a problem that was difficult but we’re working on it’. Had that for about 2 weeks now. The internet seems more reliable if I unplug the phone, does the router need replacing?

  • suzilovesleeds 💙HelloMyNameIsSue💙 #NHSLove (@suzilovesleeds) reported

    @virginmedia @JamesTurner37 Another ‘helpful’ response from @virginmedia. I’m sure they have a compensation scheme if you aren’t getting the service levels you are promised - tbf I left them because they were useless