Virgin Media Outage Report in Kegworth, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kegworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kegworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Kegworth, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicestershire, Nottingham, Derby, Swadlincote, Loughborough, Ilkeston, Long Eaton, Coalville and Castle Donington.
| City | Problem Type | Report Time |
|---|---|---|
 Leicestershire |
Wi-fi | |
| Nottingham |
||
| Nottingham |
TV | |
| Nottingham |
||
| Nottingham |
TV | |
| Derby |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kegworth, England
Latest outage, problems and issue reports in Kegworth and nearby locations:
-
Deborah Davidson 🕷
(@Deborahbham) reported
from
Leicestershire, England
1. @richardbranson cannot tell you how incensed I am at the poor service I have had since signing up to @virginmedia - no one can help me sort out getting a good and consistent internet signal across the whole house (which @bt_uk could) - amazed how the new technology is worse.
-
Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia It doesn't feel like paying £50+ a month for no fancy services (basic TV and broadband) this is great customer service.
-
Charles Collins
(@CharlesinRome) reported
from
Leicestershire, England
@virginmedia The website says it's fine. When I called later, though, it said they were working on a problem and would text an update. That was 12 hours ago
-
Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I don’t know what the issue is but trying to work from home without Broadband that is supposed to be better than Sky isn’t helpful. No one seems bothered about the phone line either!
-
Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog Is it me or is @virginmedia really poor with customer service!!
-
Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
So now I am on the phone to the help line and the waiting starts and as usual virgin media fail again
-
Matt
(@jamawoki) reported
from
Radcliffe on Trent, England
@virginmedia Thanks for relying! No difference on reboot and I only have wireless. It’s actually giving less than it did before the upgrade haha. Also I stayed in for an engineer last week who never turned up 😬
-
Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia a new low, even by your standards, 4th TiVo box in 18 months and this one managed 20 days before breaking down 👏👏👏
-
Matt
(@jamawoki) reported
from
Radcliffe on Trent, England
@virginmedia I’ve been on hold for over 50 mins and now the hold music has stopped and it’s just static - but still connected. Help!!
-
austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@virginmedia Without sounding rude I’ve lost interest in anyone from Virgin media helping me, I get absolutely no where every time :-(
-
Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog can you help me with @virginmedia please. 4 faulty boxes in 18 months, overcharged for the package I have, they never answer the phone 🤬🤯
-
Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@simonrim @virginmedia I had good service chatting via Twitter but elsewhere absolutley useless
-
Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia Thanks for the reply. On both occasions there's apparently been no issues, and none shown again this morning. It's more the fact that even though it happened twice in a week, and having waited on hold for 30min each time, I just get told to call back if it happens again.
-
Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
50 mins talking to an engineer who then couldn't connect the new box and now have to have an engineer come out to sort it @virginmedia you need to get your customer service sorted
-
austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@BBCWatchdog I’ve had nothing but problems with our Virgin Media wifi
-
Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia poor, very poor, in fact absolutely useless
-
Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@virginmedia ...and we’re down again! An issue with broadband somewhere in my area.
-
ashley bennett
(@ashleyYNWA) reported
from
Leicestershire, England
@virginmedia I was told to message my complaint on here
-
Emma-Louise ⚽️🔴⚪
(@emseditorial) reported
from
Sandiacre, England
Red button not working on @virginmedia, bloody typical. Can't wait to be rid tbh 🙄 #nffc
-
Kieran Lake
(@itslakeyyy) reported
from
Leicestershire, England
@virginmedia No issues reported. A reboot of the hub seems to do the trick however it’s an inconvenience doing that 4-5 times a day.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
gem
(@gem1896) reported
@virginmedia People shouldn’t have to go through social media to get help. I won’t be with your company much longer Iv never come across a service so rubbish
-
Peter mcgoldrick
(@PetermcRed) reported
@JadeGuest3 @virginmedia I've been arguing with them since I cancelled on 26th September, due to a fault they weren't interested in fixing. They are so bad I can't understand how they are still in business.
-
Heeyeon Chloe Cho
(@heeyoni94) reported
@virginmedia my wifi hasn't been working for the past few hours. Is the service down or is there something wrong with my wifi at home?
-
Liam Meads
(@MeadsLiam) reported
@virginmedia Thank you I have tired this multiple occasions and I’m told each time to just call the main customer contact number 🤬
-
Andy Patrick
(@BittermanAndy) reported
@virginmedia Oh my god it gets worse... your "help forums" use a different sign in to my main account. It needs a username to sign in. I don't have or know a username. I try to create a new account... it tells me my email is already in use... but "forgot details" only lets me change password!
-
Matt Pountain
(@Mpountain) reported
@virginmedia @virginmedia hi, yes we do need your help, and have done every day since 21st December. When is it going to be sorted out? I’m actually shocked by how poor you’ve been about this, and feel completely powerless to get anything done about it.
-
Lyle Fulton
(@LyleFulton) reported
@virginmedia Are you serious? Have you even read my tweet? NO, there is no update in your page! THAT'S THE POINT! You're not acknowledging that there's an issue. No Internet for 4 days, and it's the same for dozens of people on our street, and yet you ask the same questions. Useless.
-
Justin 🌹
(@justinC2013) reported
@MNEK @virginmedia We had to leave them a while back as they were giving us god awful Internet
-
nicos georgiou
(@nicos_nick1geo) reported
@virginmedia appalling service. Paying 100 meg broadband speed at a high rate per month and the service and performance over the last month has been shambolic. The lack of reply and support for loyal customer appalling of 16 years!! Time to move on!!
-
Jo
(@twowhiteheads) reported
@PetermcRed @virginmedia I switched to Zen and have had no issues at all. I had nothing but issues with virgin. I will never use them again