Virgin Media Outage Report in Kegworth, Leicestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kegworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kegworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kegworth, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Loughborough, Swadlincote, Coalville and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
TV | |
| Nottingham |
||
| Nottingham |
Phone | |
| Nottingham |
||
| Derby |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kegworth, England
Latest outage, problems and issue reports in Kegworth and nearby locations:
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@BicramAthwal @virginmedia Awful company, truly abysmal customer service.
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dingdinghopkin @winnits @virginmedia Product good, terrible company.
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clare luetchford
(@LuetchfordClare) reported
from
Leicestershire, England
@virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia You were going to then I had to cancel for some reason. Can never get through to anyone to discuss.
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Ash Armstrong
(@AshArmstrong9) reported
from
Leicestershire, England
@virginmedia Seems OK now. It was Prime Video that was the problem. I think they couldn't handle all the football live streaming very well, and something had to give. Thanks 👍
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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Kapzvaghela
(@kapzmania) reported
from
Leicestershire, England
@virginmedia I rang through and the staff member spent 10 mins waffling and speaking so slow I wanted to break my phone. Only to tell me she doesn’t know what the problem is or when it will be fixed.
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Jamie Lewis Rennie
(@JLewisRUK) reported
from
Leicestershire, England
@JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x
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Neil Johnson
(@neilmjohnson72) reported
from
Ashby-de-la-Zouch, England
@virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!
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Paul
(@teaguestar) reported
from
Clifton, England
@virginmedia Your customer service ( that’s a complete trade description act wording) are shocking . 40 mins waiting cut off twice . Garbage
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
@bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia router not working, of course not your equipment has to be mine. Why have to wait 48 hours to phone again if still not working. It’s arrogant to think we know nothing about IT.
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia How can you cancel my contract whilst i am living in the house and take word from a stranger over the phone surely you have broken GDPR
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
Nearly 2 hours on the phone to #virginmedia no1 wants to help. Getting 2mbps for a 200mbps plan. If I paid 1% of the bill am sure they’d find a issue then! #useless
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Matthew Walne
(@MatthewWalne) reported
from
Thurcaston, England
@virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chlo
(@Flynn_96) reported
@virginmedia can you please help
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Baba Gooner
(@Baba_Boss) reported
@virginmedia No estimated fix time. Yes multiple locations
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Lynne Kelly
(@lkellydub) reported
@virginmedia Afternoon! The last month or so, when i hit pause on a show on the virgin app my Spotify account kicks in even when it is not open. Every time. Feel this may be a firestick issue, not a your app problem!?! Or maybe combined...
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Georgina Katz
(@GeorgieKayyy) reported
@virginmedia They’ve visited 3 times now, and since I managed to get hold of the engineer first thing Friday to say it’s still not working they said they are escalating it… still not heard back from them even though I can’t work from home with my current WiFi !!
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bree
(@bre__f) reported
@virginmedia been on the phone to 4 different people now, 1 person very rude not wanting to help. The 2nd telling me it’s no his job & the 3rd & 4th placing me on hold and it hanging up.. and now you want to charge me £150!
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Sean Constable
(@BinkyMcBiff) reported
@virginmedia my new Firestick 4k cannot connect, old Firestick has no issues, new one can find the WiFi (v good signal) but just says connection issues. Can set up new Firestick via hotspot so not hardware? Done all the reboots etc - any suggestions?
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SwanDiff
(@swandiff) reported
@virginmedia If you had more engineers then they would be more available for more appointments but that would require investment in customer service at the cost of profit - can’t see how you think that’s not related
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Paul THORNE
(@harrewis) reported
@virginmedia Nearly 2 weeks since I first reported intermittent, poor WiFi by Wednesday…if anyone turns up.
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Author, genealogy addict, love sci-fi
(@ElaineJackson12) reported
@virginmedia ah, ok. It's asking me to sign in using my old passcode so do I need to reset to factory settings before putting in hubby's old sim? We are staying with you for his mobile, just want to put it in a different phone.
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Sam Strong 🧀
(@RapidOwl) reported
@virginmedia I signed up for it via Virgin Media who prompted me to also log into O2. We never heard anything and neither your website or O2’s offer any way to figure out what’s going on. I’ve not spoken to you about Volt before.