Virgin Media Outage Report in Kegworth, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kegworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kegworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kegworth, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Derby, Leicestershire, Coalville and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kegworth, England
Latest outage, problems and issue reports in Kegworth and nearby locations:
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy
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Neil else
(@Neilelse1974) reported
from
Chellaston, England
@virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !
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Tuesdy Burgin
(@TuesdyB) reported
from
Ilkeston, England
@virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.
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ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Already tried, the chatbot doesn’t understand the situation! Please I need help ASAP. If you could please give me a call 07778985954
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Kizzy 🦇 Puckmigo23
(@Kizztronice) reported
from
Awsworth, England
@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds
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ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Completely upset and disappointed with your customer service helpline, I have spent the last week calling and no solution has been given! It is shameful
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Gurcharan (Guch) Manku
(@guchmanku) reported
from
West Bridgford, England
Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@virginmedia could you tell me what’s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? It’s pixelating & unwatchable a lot of the time
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Mary Oliver
(@Mary_C_Oliver) reported
from
Beeston, England
@virginmedia Also, the number is not working
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Patricio R. Sanchez
(@psanchezc) reported
from
Beeston, England
@virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ
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dylan farrell
(@dylanjfarrell) reported
from
Leicestershire, England
@virginmedia WiFi down again!!!
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off
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Deepal Vyas
(@Deepal29) reported
from
Leicestershire, England
@virginmedia @virginmedia we have another date for installation for tomorrow I went via the app and had your customer service team calling as the offer wouldn’t go through. Fingers crossed we getting tomorrow or it will be another day off wasted.
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Nam_n
(@nameez_n) reported
from
Leicestershire, England
@virginmedia my broadband has been going down frequently past few days. Tried restarting the WiFi router, still the same. Connection goes down for few mins and the comes back. It’s frustrating #virginmediadown #internetdow
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Matt
(@MattLaight) reported
from
Leicestershire, England
@virginmedia I'm trying to get an engineer to come out as my lines but cut, I'm finding it difficult to get this arranged HELP!!!
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Carly
(@CarlyssWorld) reported
from
West Bridgford, England
@virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MANicTAUR
(@NicLempriere) reported
And that's why I won't ever use @virginmedia ever again. This is never ending.
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Eileen Raleigh
(@EileenRaleigh) reported
@virginmedia We have NO problem getting through to you. Times & dates available for our last 6 conversations which you miraculously failed to record. The deal offered & accepted has now disappeared
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taylorz
(@taylorz) reported
@virginmedia Hello its a total loss of service that the customer service team are aware of. Your Web site status is incorrect for the area L22 it says all is good. A fix is promised on the 22nd April a full week with no broadband for a home worker. The issue is with the street cabinet.
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RickyMuzza
(@MuzzaRicky) reported
Why is the #BBC quality so bad on @virginmedia #football #FACup
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Tony Perry
(@tonyperry2011) reported
@virginmedia yet again poor service. Agreed a package change before my existing agreement had finished, then receive confirmation with incorrect package and price. Now bill come through £60 extra.. not happy please can I be contacted to discuss.
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vargAdi
(@vargadibacsi) reported
Can somebody @virginmedia explain how do i have constant packet loss in @PlayApex and i also see VM users complain about the same issue?
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Colin RylanderWilkes
(@DJSirCoL) reported
@virginmedia I have but the page just states no issues, it’s not my equipment, it’s just went down at 15:30ish and now is back to somewhere around 130mb but was as low as 2mb and we pay for 600mb which should be constant being cable fibre,
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Violeta
(@Violetilla) reported
@virginmedia Yes, cisas is where I've filled in my complain. They just told me they must be looking into it and to wait. But there hasn't been any change or update for two months. So basically nothing than the online complaint tracker couldn't tell me
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pocket shepherd
(@pktshpd) reported
@virginmedia Hi. It's a wired connection. The issue is packet loss/latency. No problem with tethering on my mobile phone at a fraction of your download/upload speed.
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Andrew Fortescue
(@MrAngryPantz) reported
@virginmedia And also, I upgraded a week ago with a new mini box and was told the only thing I would pay would be £5 extra a month for the extra box because I’m an OOmph customer.