Virgin Media Outage Report in Kegworth, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kegworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kegworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kegworth, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Coalville, Ilkeston, Derby, Swadlincote, Leicestershire and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Nottingham |
TV | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Total Blackout | |
| Coalville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kegworth, England
Latest outage, problems and issue reports in Kegworth and nearby locations:
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL
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Deborah Davidson 🕷🇪🇺🇱🇰🏴
(@Deborahbham) reported
from
Leicestershire, England
Interesting customer experiences with companies making the non-line process SO DIFFICULT to get a refund for cancelled flights or no service @British_Airways @virginmedia #pisspoorperformance
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia You were going to then I had to cancel for some reason. Can never get through to anyone to discuss.
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clare luetchford
(@LuetchfordClare) reported
from
Leicestershire, England
@virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer
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BigYoll
(@BigYoll) reported
from
Anstey, England
This is the third day I’ve called and had to hold for over an hour just to be cut off everytime, please give me a number so I can cancel this contract. @virginmedia you provide a horrible experience and a ******* dog shit internet connection
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
@bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍
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Jamie Lewis Rennie
(@JLewisRUK) reported
from
Leicestershire, England
@JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x
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jamie ford
(@superjayslim) reported
from
Coalville, England
@ash_tunstall @virginmedia Sky working fine. Streaming shit loads!
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Matthew Walne
(@MatthewWalne) reported
from
Thurcaston, England
@virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@BicramAthwal @virginmedia Awful company, truly abysmal customer service.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dingdinghopkin @winnits @virginmedia Product good, terrible company.
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Neil Johnson
(@neilmjohnson72) reported
from
Ashby-de-la-Zouch, England
@virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now
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BigYoll
(@BigYoll) reported
from
Anstey, England
.@virginmedia hands down the worst company out there with the shittiest internet
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
Nearly 2 hours on the phone to #virginmedia no1 wants to help. Getting 2mbps for a 200mbps plan. If I paid 1% of the bill am sure they’d find a issue then! #useless
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Kapzvaghela
(@kapzmania) reported
from
Leicestershire, England
@virginmedia I rang through and the staff member spent 10 mins waffling and speaking so slow I wanted to break my phone. Only to tell me she doesn’t know what the problem is or when it will be fixed.
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Stuart Windle
(@stuwin1) reported
from
Stenson Fields, England
@virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Reid
(@mooty777) reported
@virginmedia is your customer service always this disastrous? I’ve been trying to get in contact for 4 days now. Waited for an hour on hold to be cut off. Messaged on the app about 6 times, very little response
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Livingwithdementia.online
(@PeterMi31061689) reported
@virginmedia You ARE joking? I've phoned the service line a dozen times. Each time I get a deadline. each time the deadline is missed. Meanwhile, I languish without the vital reminders to take my insulin and medication that keep me healthy and that I spent so long setting up on Alexa.
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Emma Carr
(@EmmaBabeyy93) reported
@VirginMedia services down yet again until 3pm..so how are we supposed to work from home then! This is getting beyond a joke do I pay to have no services all day long NO..get it sorted totally sick of this now
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Robb Webb. Photographer. Radio Geek. G0URR.
(@G0URR) reported
@virginmedia Yes to all. Problem is they just move the date. 14th November. 25th November. 3rd December all promised. But you have no stock. Empty promises.
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Benjamin Cohen
(@benjamincohen) reported
@virginmedia I’m kind of busy working to spend hours on hold to Virgin Media. Can someone from the CEO’s office please get in touch? They have my details from the myriad of issues we’ve had before over the past decade.
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Jake Knighton
(@KnightonJ) reported
@virginmedia I have cancelled my package deal with you as your internet was always going down, I had Virgin out 3 times in a month (in the contract) to leave without paying and you’ve taken £200+ out of my account...??
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Margaret Doherty
(@teragramytrehod) reported
@virginmedia Our speed remains poor I’m afraid. Will find screenshot.
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Leonora
(@fucksyLei) reported
So @virginmedia why am I paying for a service which isn't being provided. Currently 45 mins on hold and also tried the app conversation but no one responding when they notified that they were open and wanted to see if we still needed help?
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Richard Dignall
(@richarddignall) reported
@virginmedia We've got an installation booked tomorrow and just had a positive COVID test result in the house this morning. I can't find any way to get in touch by phone to rearrange - website just says "it's too late". Can you help?
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paws4life
(@paws4lifek9) reported
@virginmedia Admitted yesterday she should never have done , since then you have sent me two more contracts with the complete wrong bundles , come on get your act together !!!