Virgin Media outages and service status in Ibstock, England

Problems in the last 24 hours in Ibstock, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ibstock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ibstock, England

The most recent Virgin Media outage reports came from the following cities: Coalville, Loughborough, Leicester, Burton upon Trent, Hinckley, Swadlincote, Nuneaton, and Ashby de la Zouch.

City	Problem Type	Report Time
Coalville	Internet	7 hours ago
Loughborough	E-mail	9 hours ago
Leicester	Wi-fi	1 day ago
Leicester	Wi-fi	1 day ago
Leicester	Internet	1 day ago
Leicester	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Ibstock, England

Latest outage, problems and issue reports in Ibstock and nearby locations:

• 
  Jess Adams (@JessLeighA) reported 8 minutes ago from Ketteringham, England

  @virginmedia can we actually talk to someone that can help rather than pass us on? it’s a joke at this point.

• 
  David Farley (@DavidFarley84) reported 16 minutes ago from Tamworth District, England

  @virginmedia my virgin box has broken for the 2nd time in 6 months. Green screen and no sign of restarting. I am going to cancel my contract tomorrow

• 
  Hope Ford (@HopeFord1994) reported 17 minutes ago from Tamworth District, England

  @virginmedia Day 10 of no internet, partner has rang countless times spent the best part of 5-6 hours in total to various departments. Terrible as a new customer!

• 
  Litebox Architecture (@LiteBoxA) reported 19 minutes ago from Nuneaton, England

  @virginmedia @VirginMedia_TV our tv service is down and we can not access the app either won’t allow us to login, we have error code S101 we can not find a contact number to call??

• 
  Andy bird (@Andybirdlcfc20) reported 20 minutes ago from Hinckley, England

  @virginmedia is there a WiFi issue in LE9?

• 
  joseph langton (@jnlangton) reported 21 minutes ago from Braunstone, England

  @virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer

• 
  Fazal Rehman (@breadf2man) reported 21 minutes ago from Loughborough, England

  @virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor

• 
  Jess Adams (@JessLeighA) reported 21 minutes ago from Ketteringham, England

  @virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.

• 
  Phill Russell (@whitepuggy) reported 24 minutes ago from Nuneaton, England

  Why can’t you watch the football recorded on virgin box on the iPad when finished when it’s @btsportfootball / @btsport but can if it was on skypsorts ? Help @virginmedia ??

• 
  li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported 26 minutes ago from Swadlincote, England

  @virginmedia can someone help me

• 
  Pat Ryan (@b1gpat) reported 28 minutes ago from Nuneaton, England

  @virginmedia Netflix came back today. Separately, the movie I recorded last night started 30 mins late but the Virgin box didn't adjust for it. So I missed the ending. Pretty poor service, considering how much I pay every month.

• 
  Matthew Walne MCSI (@MatthewWalne) reported 30 minutes ago from Mountsorrel, England

  @virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.

• 
  Jess Adams (@JessLeighA) reported 37 minutes ago from Ketteringham, England

  @Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭

• 
  li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported 40 minutes ago from Swadlincote, England

  @virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is

• 
  Jess Adams (@JessLeighA) reported 41 minutes ago from Ketteringham, England

  jesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled

• 
  Andrew Markou (@Andyfoodie) reported 41 minutes ago from Tamworth District, England

  Hi @virginmedia I live in the B77 4LD area and we use you as our Broadband providers. Has the network gone down and if so approximately when will it get fixed and be back up and running?

• 
  Stuart miller-kirkpatrick (@mufcsmk) reported 51 minutes ago from Hinckley, England

  @virginmedia absolute disgrace, shocking customer service/experience. By bill still isn't sorted can't believe the clowns you pay a wage to #theft #fraud I also have a bill for you for my time wasted on this it's currently £650, it will be arriving at your offices Monday morning

• 
  Billy Patel (@b17yvw) reported 52 minutes ago from Birstall, England

  @virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔

• 
  Joanna Hayes (@SmileyJMH) reported 57 minutes ago from Loughborough, England

  @virginmedia just had call from 'Harry' in London, your technical department. Apparently I'm having issues with broadband speed... His employer ID was 194, apparently? He was shouty, in very loud place, couldn't tell me who I was. Please look into number 01323897224. Infuriating.

• 
  National Forest E-Bike Holidays (@Ebike_holidays) reported 59 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia Everyone is very apologetic but that doesn’t help give a vulnerable old lady the peace of mind that her son is available at the other end of the phone, should something happen.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AndyC (@ACforReformUK) reported 4 minutes ago

  @Benleo @virginmedia This "quality" service is endemic in the UK these days, there's no accountability, if you got £50 for every aborted attempt, you can bet they'd get it done 1st time every time. OFCOM should punish these firms with huge fines and bring in accountability, otherwise this will just go on.

• 
  deejay 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸🇨🇦🇦🇺🇳🇿 (@DJCDale) reported 6 minutes ago

  @virginmedia I cannot be the only person that cannot log on via the app or online is there a problem ?

• 
  C Morris (@crm_uk) reported 7 minutes ago

  @Benleo @virginmedia Yep 💯 percent. Worst is when the Indian call centre says password is wrong because they don't understand and you're having to break up your English for them 🙈

• 
  Canaz-UK (@CanazUK) reported 10 minutes ago

  @Benleo @virginmedia Virgin Active gym were the worst gym I've ever dealt with. Avoid!

• 
  timothy neil amor (@timamor) reported 11 minutes ago

  @Benleo @virginmedia They may be crap, but not as crap as @GBNEWS.

• 
  Rob Green (@Rob_Green1) reported 12 minutes ago

  @Benleo @virginmedia Been there. Had similar service. Absolutely atrocious.

• 
  Catriona **** (@CJD39) reported 14 minutes ago

  @virginmedia quite possibly the worst customer service EVER. I have been a loyal customer for years! Absolutely disgraceful

• 
  We need Restore Britain (@katesonly) reported 16 minutes ago

  @Benleo @virginmedia Avoid like the plague, if you move house before your contract is up & they don’t supply their service in your new area, they expect you to keep paying for receiving nothing, often 18 - 24 month contracts & they don’t make this clear. Sketchy service with sketchy coverage

• 
  Uilleam Cameron 🏉 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 🇦🇺 (@youlum) reported 17 minutes ago

  @Benleo @Christi61144576 @virginmedia What a shame you had such a bad experience. I’ve always had excellent service from them. And that’s from whenever they brought cable to my street 15 - 20 years ago.

• 
  John Conning (@conning_john) reported 17 minutes ago

  @Benleo @CallmeRight1 @virginmedia I had heard they have a dreadful reputation for customer service or lack of it…..