Virgin Media

Virgin Media Outage Report in Ibstock, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ibstock, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ibstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ibstock, Leicestershire, England 08/27/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ibstock, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Loughborough, Leicester, Hinckley, Nuneaton, Coalville, Swadlincote and Burton upon Trent.

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City Problem Type Report Time
United KingdomLoughborough Internet
United KingdomLoughborough Internet
United KingdomLoughborough Wi-fi
United KingdomLeicester Phone
United KingdomLeicester Internet
United KingdomHinckley TV

Community Discussion

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Virgin Media Issues Reports Near Ibstock, England

Latest outage, problems and issue reports in Ibstock and nearby locations:

  • withcoachs Coach S 👊 (@withcoachs) reported from Loughborough, England

    Internet man can’t come and fit the WiFi for 2 weeks. Stupid Virgin. @virginmedia

  • DarrenCarson68 Darren Carson (@DarrenCarson68) reported from Ketteringham, England

    @virginmedia Hi, broadband still down 3rd day in a row despite assurances it would be fixed mon 18th by 6pm. Please advise how to submit complaint thanks

  • smcguinness1985 Simon McGuinness (@smcguinness1985) reported from Mountsorrel, England

    @virginmedia Yesterday evening. It was a call centre in Asia, in which they couldn’t speak very good English and sounded scripted. Very impersonal and never called back. #virginmedia

  • Skeems1 Skeems (@Skeems1) reported from Countesthorpe, England

    @Geoff_NUFC @virginmedia I got rid of my Sports package. £106 p/m just wasn’t worth it when sky put on games like Burnley v Cardiff. Me & my brother share a now TV login so we can pick and choose which games to watch

  • SamLDerry Sam Louise Derry (@SamLDerry) reported from Shepshed, England

    @virginmedia My Children have noticed lagging on their game stations for approximately the last month & the Issue with the phones been connected but not connected has been nearly 2 weeks (this time around) & progressively getting worst. When we ring up, they can't even perform a line check..

  • MGDTWITWATCH Michael Grahame-Dunn (@MGDTWITWATCH) reported from Nuneaton, England

    @virginmedia awful service and even worse customer service -

  • rachlb33 Rachel Biddles (@rachlb33) reported from Glenfield, England

    @virginmedia Always good when you work from home and are told over the phone everything has been done to fix your internet speed, currently 1.67mbs and supposed to be 200mbs, and that the earliest a technician can come out is Monday! Great service, not. Time to switch providers.

  • elltruman10 EL (@elltruman10) reported from Broughton Astley, England

    @virginmedia No nothing at all and haven’t heard from virgin since! Want it sorting as soon as and also the internet is slow and hasn’t been any better since changing from BT

  • leannebiggs14 Leanne Biggs (@leannebiggs14) reported from Burton upon Trent, England

    Absolutely disgusted with @virginmedia mobile customer services. Ring up and after 10 seconds get told to GET TO THE POINT I was actually ringing to change my mobile number as I’ve just taken a new contract out with you. I will be better off staying where I am 😡 #virginmedia

  • karen_64frost ♥ Maesie & Oban ♥ (@karen_64frost) reported from Ibstock, England

    @virginmedia Absolutely disgusted with this service. Decided to change to another service provider, given 30 day notice only to find Virgin will not release the all important TELEPHONE NUMBER before 30 days up. How SPITEFUL Thanks for that😡

  • SamLDerry Sam Louise Derry (@SamLDerry) reported from Shepshed, England

    @virginmedia We do speak to someone on a regular basis only to be told what I've stated above... when we can get a word in edgeways without being interrupted by Rude Staff

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    Well @virginmedia my TiVo box is stuck in starting up mode (2 hours) and needs a technician, not available until Tuesday. Piss poor service and your telephone manner leaves a lot to be desired. Waiting for you to get in touch 🤬

  • sunshyney35 Jue (@sunshyney35) reported from Hinckley, England

    @virginmedia For a long time and now the service keeps stopping and starting.....

  • onedigitless Daryl (@onedigitless) reported from Hinckley, England

    @virginmedia imagine my surprise at my bill this morning when I've been charged an amount your CEO office assured me was a mistake a month a ago it wouldnt happen. Just let your CEO team that when they call, I won't be this polite telling them where they can stick the service

  • WiteWulf ☞Ⓖⓐⓡⓨ Ⓟⓐⓡⓚⓔⓡ☜ (@WiteWulf) reported from Shepshed, England

    @virginmedia It’s obviously a localised equipment failure caused by the power fluctuation this afternoon, not “signal to noise” problems as your telephone operative said. Get an engineer out here and fix it now, please, @virginmedia

  • stumac8 ★Stu Mäc★ (@stumac8) reported from Glenfield, England

    @virginmedia outage in glenfield leicester.. no broadband virgin says it might get fixed by the 29th .. time to cancel me thinks. Shocking

  • SIMI2006 SIMI JOHAL (@SIMI2006) reported from Blaby, England

    @vmbusiness anyone thinking of using this company as a broadband service for business.....dont’t. Worst service ever.

  • karen_64frost ♥ Maesie & Oban ♥ (@karen_64frost) reported from Ibstock, England

    @virginmedia Rotten lousy spiteful behaviour. All because I have the freedom of choice as to whom my service provider will be. Virgin, you’ve done a sterling job in holding things up.....childish. Well done. Disgraceful.

  • leannebiggs14 Leanne Biggs (@leannebiggs14) reported from Burton upon Trent, England

    @virginmedia I wanted to change my mobile phone number over as I’ve recently taken out a new sim only contract along with the TV package however I’m thinking of cancelling it all as the customer service was disgraceful and makes be wonder how I would be spoken to if I ever have to ring again

  • smcguinness1985 Simon McGuinness (@smcguinness1985) reported from Mountsorrel, England

    @virginmedia Yes I did. They gave no reference number, but said I could call back if they never called me...nice...but no number or reference. Angelo in your call centre has all details. It was carried out by a third party of your sub contractor.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TCH5122 Tomh51 (@TCH5122) reported

    @virginmedia OK so you can't help me. I can't get through on the phone line. The text message service doesn't respond. Nobody from your company will call me. How is it actually possible to get anything resolved then?

  • In2townmagazine In2town Lifestyle Magazine (@In2townmagazine) reported

    Thank you for all the complaints about @virginmedia we will be following them up. If you think virgin is the only service out there then please check other better services. Virgin are expensive and their customer service is one of the worst

  • srk_xxx 🌹 (@srk_xxx) reported

    @virginmedia Your service status page is showing 4G in my area with no issues but I’ve been without service for over an hour now

  • Si_Hickster Si (@Si_Hickster) reported

    @virginmedia Its underhand how difficult you make it to even workout which option takes you to the disconnection team. Never known anything like this.

  • j3nnag Jenna G (@j3nnag) reported

    @virginmedia Cause that would be the logical solution when my complaint is about a broken hub which is preventing me having broadband.

  • exeus Andy Brick (@exeus) reported

    @virginmedia still down in AL7 but according to your system “no broadband issues”. I beg to differ.

  • MetinHuseyin Metin Hüseyin 🦋 (@MetinHuseyin) reported

    @virginmedia Logging into my account was where this trek started. There is an outage on the Service Status finally. There was not one there for the first two days of dead landline. Someone - not a bot - finally got in touch with me to tell me the outage will be repaired by 6pm today.

  • exeus Andy Brick (@exeus) reported

    @virginmedia And we are down again.

  • j3nnag Jenna G (@j3nnag) reported

    @virginmedia I also love the fact that I have no broadband and you’re telling me to log into something online to fix it. THANK THE LORD for my @ThreeUK mobile phone, else non of the customer service options your bots keep suggesting would be accessible

  • JohnSpencerTV John Spencer (@JohnSpencerTV) reported

    Worst thing about virginmedia IS there Leave dept. They're like 90s curry's salesmen, barrow boys. They're all about the verbal, haggle, confrontation. But that is alien to UK life. We don't go in shops and haggle the price of everything. The Retention dept ARE the disincentive.