Virgin Media Outage Report in Ibstock, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ibstock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ibstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ibstock, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Nuneaton, Loughborough, Leicester, Hinckley, Coalville, Swadlincote and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Nuneaton |
Wi-fi | |
| Nuneaton |
Wi-fi | |
| Loughborough |
Internet | |
| Leicester |
TV | |
| Loughborough |
Internet | |
| Loughborough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ibstock, England
Latest outage, problems and issue reports in Ibstock and nearby locations:
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Mark Northall
(@Mark_Northall) reported
from
Tamworth District, England
@virginmedia I finally had a response now waiting for a techie to get back to me - I still don’t think I should gave to pay for a service I’m not receiving (High speed internet)
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Simon Banks 🦁
(@sjbanks47) reported
from
Tamworth District, England
@virginmedia your online service status says there are no known issues in my area. However when I called just with a broadband issue I was told there is a fault in our area. If your website was up to date I would not have needed to call and queue for 30 mins.
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BigYoll
(@BigYoll) reported
from
Anstey, England
.@virginmedia hands down the worst company out there with the shittiest internet
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BigYoll
(@BigYoll) reported
from
Anstey, England
This is the third day I’ve called and had to hold for over an hour just to be cut off everytime, please give me a number so I can cancel this contract. @virginmedia you provide a horrible experience and a ******* dog shit internet connection
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Deanna VA
(@GaPeachUK) reported
from
Cosby, England
@virginmedia we got a new package processed by your retentions tm on 26th March and told internet speed and new channel package would increase in 5 days. We havent got anything yet and worse, worried we will still be cancelled! Our livelihoods depending on home work now- pls help
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia my son would be safe in your hands and now thanks to your operatives the battery life he did have rationed has been used trouble shooting leaving him with no help, no contact home and at a time when there is a global emergency, you are happy to leave your customers..
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Anthony Bates
(@antbates1991) reported
from
Burton upon Trent, England
New tactics from Virgin Media, ring up to cancel, they say they can't find your account and then put the phone down. 🖕🖕
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jamie ford
(@superjayslim) reported
from
Coalville, England
@ash_tunstall @virginmedia Sky working fine. Streaming shit loads!
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Graham Trenery’berry
(@BerryTrenery2) reported
from
Ketteringham, England
@virginmedia well for the past almost 4 weeks been having problems with internet my husband had phoned nearly every day now and get told sending stuff down the line had guys come out as well and still not sort out and working from home as well need it also fostering too
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia I was singing your praises yest. Not having any issues with kids being home and needing to be using the WiFi on so many devices(we pay enough for it anyway) but low and behold its starting so I don't understand why you don't just up everyone's speed and save on earac
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Anthony Bates
(@antbates1991) reported
from
Burton upon Trent, England
@virginmedia It's for Virgin Media. Everytime I ring up to try and change something no one over the phone can ever find my account and because of this no one can help me. I want to cancel my package because the offer I'm on expires next month and the services are not worth £84.
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Amara Pickerill
(@amarapickerill) reported
from
Walton upon Trent, England
@virginmedia please tell me how to contact your complaints department as I have an ongoing issue with your mobile department that’s been raised over the last 12 months and no one can help me! #poorcustomerservice #virginmobile #complaint #help
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Speak to the Philippines All they do is put the phone down
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia You were going to then I had to cancel for some reason. Can never get through to anyone to discuss.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia When I worked for #BT nothing could be worse than Indian tech help Then had the experience of the Philippines tech hell
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Neil Johnson
(@neilmjohnson72) reported
from
Ashby-de-la-Zouch, England
@virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!
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Graham Trenery’berry
(@BerryTrenery2) reported
from
Ketteringham, England
Anyone having problems with virgin media internet we have now past 4 weeks phone nearly every day now and working from as a foster care need it but as it keeps dropping in and out they keep saying sorting it out it’s now gone beyond a joke now
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Matthew Walne
(@MatthewWalne) reported
from
Thurcaston, England
@virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley Jayne
(@Hayleyjayne070) reported
@virginmedia 2 weeks has passed since a raised my complaint no one will give me an update I spent 2 hours on the phone last night with a promise of a call today which I’m still waiting for nobody replies online.
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Rose🌹🏴
(@rosijones) reported
@virginmedia Can someone please just reply to my several tweets, online chats and phonecalls??? Worst customer service I have ever experienced. I am paying for the oomph bundle and our internet is atrocious!!
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Alan Tate
(@AlanTheLardTate) reported
@Nemzzy668 @AmazonPrime To be honest mate and I know **** all compared to you I don’t get any choppyness on my shield either mate 🤔. Love Virgin Media me
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Jay Walsh
(@jayw423) reported
@virginmedia having a nightmare with your phone support trying to get a hub 4 for gig1 broadband, your engineer arrived to state none where in stock on Saturday and told me one would be sent ASAP, now over the phone after following up I’m told I may have to pay extra, I’ve...
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Andrew Thomson
(@AndrewT64869452) reported
@MoonzUGN Are Sky and Virgin Media doing anything similar if you are a customer.
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J...
(@______JC_____) reported
@virginmedia Is there an issue in my area. Usually very good, but my WiFi has been down since this morning...!
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Wendy Austin 🇬🇧🏴🇬🇧
(@Bizzy777) reported
@virginmedia what is happening right now? Clearly a problem?
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TheMadKaiger
(@kaiger1324) reported
@virginmedia absoulte joke! I asked to cancel sky cinema last month to get my bill down then my bill has gone down. The customer service cut me off half phone call. Bloody joke going somewhere else.
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Christopher Vowles
(@CGVowles) reported
@MichaelRosenYes @virginmedia Virgin Media: I think you are misspelling ‘outrage’ as ‘outage’.
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MrRiingo
(@MrRiingo) reported
@virginmedia why do you slow down internet when customers bills are generated?