Virgin Media Outage Report in Ibstock, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ibstock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ibstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ibstock, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Nuneaton, Loughborough, Hinckley, Burton upon Trent, Swadlincote and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Nuneaton |
Internet | |
| Loughborough |
TV | |
| Leicester |
Internet | |
| Loughborough |
TV | |
| Hinckley |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ibstock, England
Latest outage, problems and issue reports in Ibstock and nearby locations:
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andrew dowdall
(@dowdall4) reported
from
Hinckley, England
@virginmedia absolute shit show
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia Just done it and cut off after being put through to manager after 20 minute call. Today you had the gall to bill me for changing my service when you incompetents were the ones that cut me off. Your customer service system is pathetic as well @Ofcom
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia He booked a gang to fix the broken fibre cable
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia The problem is as everyone uses one drive we are knackered Cannot work from a mobile phone as use spread sheets
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia you are an absolute disgrace of a company with simply the worst customer service I have ever encountered. You have disconnected my service and after numerous calls and promises over 4 days I still have no service. Pathetic!
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia I raised a complaint last Monday ref 77397383 & was told I would receive a call from you but as with everything else that failed to happen as well
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Graham Trenery’berry
(@BerryTrenery2) reported
from
Ketteringham, England
Anyone having problems with virgin media internet we have now past 4 weeks phone nearly every day now and working from as a foster care need it but as it keeps dropping in and out they keep saying sorting it out it’s now gone beyond a joke now
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Will Pither
(@will_pither) reported
from
Earl Shilton, England
@virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia It's been fixed the gang have been working on the broken cable for two hours
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Lainie Whatsize
(@Lainie_Whatsize) reported
from
Broughton Astley, England
Take me back to the 90’s so I can use dial-up again!!!! Much better than this atrocious service from @virginmedia
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@rory_ops @ELJefeReviews I have bought these for my son as a Christmas present with a new @SamsungMobile phone. Ear buds show fully charged and the say battery low after five minutes and power down. @virginmedia have not helped as usual,even though they were bought through them.!!!!
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Il Mentore (-Psycho-) Deadman
(@Psycho_Deadman) reported
from
Hinckley, England
@virginmedia Yes, resetting the router solves the issue, however, the issue we have is that we have to reset the router 2-3 times a week. Yesterday we had to do so 4 times. The slightest bit of rain.. the signal is gone. It is thoroughly frustrating.
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@andrew_kemp @bt_uk @virginmedia To be fair to VM I get excellent service round here. No FTTP available from BT though - I think the best I get is a paltry 16Mb/s. However the customer service.. not so good.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia I have continually been passed around departments. This morning it was sales that told me they would have me back on this afternoon. I can never get back to the same department through your automated system and I don’t have any numbers for contacting you directly.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia A gang is coming in 2 hours to fix the cable Thanks
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Breaking news The engineers are still working to fix the broken cable Thanks
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Graham Trenery’berry
(@BerryTrenery2) reported
from
Ketteringham, England
@virginmedia well for the past almost 4 weeks been having problems with internet my husband had phoned nearly every day now and get told sending stuff down the line had guys come out as well and still not sort out and working from home as well need it also fostering too
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Marshall5Sharon It's a night of football If #virginmedia can fix the broken fibre cable If not no tv no laptop Only the wife complaining
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@andrew_kemp Yeah, I wouldn't mind it as a permanent bridge to Azure. I'm on Virgin Media though and had problems doing that in the past, though
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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*** | comms closed
(@biogfs) reported
virgin media wifi SUCKS.
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Gordy
(@trueblue171) reported
@virginmedia Tech have tested the line and said it is ok so its obviously the faulty router thats the problem
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rovertegdol
(@rovertegdol1) reported
@virginmedia Can somebody please help me with my bill. I have left virgin but there is still a bill on the account and it’s active but the equipment is all sent back. Been trying sort this out for ages it’s chronic.
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Gordy
(@trueblue171) reported
@virginmedia The connection is intermittent, my wife's customers keep getting cut off my son keeps losing his xbox connection, Netflix doesn't load sometimes ,we are rebooting the router nearly everyday ,we even tried a 3rd party router with the hub on modem mode but still the same issues
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The White Roe 🏳️🌈
(@TheWhiteRoe) reported
@virginmedia You lot having internet outage issues in birmingham right now?
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David mist
(@Mistysoulboy) reported
@SOULTRADERDJMM @skytv @virginmedia I was on sky not anymore, I’ve been with virgin media for 5 years now and I can honestly say they’ve been brilliant, when my contract runs out I always negotiate for a lower price and they always give me it when I threaten to cancel , I known so many friends that don’t haggle
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Neil Williams
(@casper197635) reported
@SOULTRADERDJMM @skytv @virginmedia Come back in a few months when your broadband has repeatedly dropped, and even when it's connected the speeds are awful. Then in 12 months when your price has gone up 40%
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.
(@_IGORSTHEME) reported
@TheWhiteRoe @virginmedia My internets not working rn either
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Gary Bland
(@blandgary) reported
@virginmedia New, When i ordered your website said Wed I'm now being told tomorrow I tried to complain about it with your team on the phone and they said thats not there fault the can only tell me what's on the system Another told me to contact yodel about the del date. Awful customer service
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Ivan Luyimbazi
(@iluyimbazi) reported
@virginmedia very slow mobile internet speeds since morning in TN24, speed tests show max of 2Mbps. This is very unacceptable.