Virgin Media Outage Report in Ibstock, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ibstock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ibstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ibstock, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Burton upon Trent, Loughborough, Swadlincote, Coalville, Hinckley, Nuneaton and Atherstone.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ibstock, England
Latest outage, problems and issue reports in Ibstock and nearby locations:
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Stephen Blyth
(@steveblyth) reported
from
Stockingford, England
Yep. Down twice in one day. @virginmedia
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Stephen Blyth
(@steveblyth) reported
from
Stockingford, England
I don’t mind joining the cacophony confirming @virginmedia is down. Maybe it’s linked to their space program going bankrupt. #VirginMediaoutage
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Michael Sarjeant
(@sarjeantm01) reported
from
Burton upon Trent, England
@toik1961 @virginmedia I think there was something all our Internet dropped out now our #alexa network is not working #internetoutage
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Ann Chapman
(@LeFuzzyOtter) reported
from
Hinckley, England
Is anyone else having issues with @virginmedia? Internet is being very spotty and seems others are having issues too according to Down Detector.
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Michael Sarjeant
(@sarjeantm01) reported
from
Burton upon Trent, England
@virginmedia Yes it must have shorted itself overnight @virginmedia can I please cancel the engineer?
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Michael Sarjeant
(@sarjeantm01) reported
from
Burton upon Trent, England
@virginmedia We have an engineer booked for Monday but I don't believe this is really acceptable with the amount of money we pay each month we should be able to expect a service which works, I understand there will be issues but over 3 hours later nothing?
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Michael Sarjeant
(@sarjeantm01) reported
from
Burton upon Trent, England
When you have a smart house and your @virginmedia #Wifi goes down so nothing is working 😳 now the kids are moaning at no tablets, @PlayStation or @xboxuk there is only so many times I can reboot the hub...... #internetdown
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Narborough, England
@virginmedia If you can sort out the compensation for the 2 weeks loss of service, that'd be great 👍
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Narborough, England
FINALLY!!! After raising a serious complaint with @virginmedia with the prospect of the ombudsman getting involved... They've finally got my services up and running Now all that remains is for them to sort out some compensation and then we can pretend this never happened
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Narborough, England
2 weeks now and I still haven't got any service from @virginmedia!!!! I'm starting to think they're doing this on purpose
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Narborough, England
I'm seriously considering cancelling @virginmedia!!! I'm getting ****** off with them. 11 days without a service is unacceptable!!!
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Andy Oram
(@Andyoram25) reported
from
Ashby-de-la-Zouch, England
Trying to watch #LIVWOL but pic quality on ITV4 is awful. Tried ITV X app & not any better. The Virgin Media ITV X app isn't working. This is poor but not unexpected from ITV who just cannot do digital stuff.
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia Hi guys, I’ve put my UK sim card in my phone while I’m back in the country (I’m still paying the contract) - but I’ve had the sim in for 9 hours and I’m still not receiving any service. Can you assist please?
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julie marlow
(@iamthemummy) reported
from
Ibstock, England
@virginmedia @virginhelp Refund me 6 weeks line rental for a start ... issue adapters to all house holds on the land line system before you change to hub, so customers are not left unable to make or receive calls.
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Alexandra Johnson
(@ASJPhotography) reported
from
Coalville, England
@virginmedia One of your tech engineers confirmed the problem in our local area and following a conversation with customer service they kept trying to get me to create multiple networks for speed. This wasn’t the problem, the problem was amplifiers in the local area!!
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Alexandra Johnson
(@ASJPhotography) reported
from
Coalville, England
@virginmedia have to be the MOST unhelpful when it comes to customer service. I’ve been going round and round and round for an issue your technical engineer has already highlighted!!!!
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National Forest E-Bike Holidays
(@Ebike_holidays) reported
from
Ashby-de-la-Zouch, England
@virginmedia Everyone is very apologetic but that doesn’t help give a vulnerable old lady the peace of mind that her son is available at the other end of the phone, should something happen.
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National Forest E-Bike Holidays
(@Ebike_holidays) reported
from
Ashby-de-la-Zouch, England
@virginmedia It’s even more stressful as we can’t tell her when you will resolve the problem. Extremely poor service.
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National Forest E-Bike Holidays
(@Ebike_holidays) reported
from
Ashby-de-la-Zouch, England
@virginmedia We followed instructions to switch phones to fibre optic. Can dial out but can’t get calls. It’s really upset my mother in law as she is vulnerable and we are her emergency support. Our mobile signal is very poor at home, so she is frightened she can’t contact us.
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🇬🇧 James Martin ACAM BA (Hons) 🇬🇧 #FBPB
(@JamesMartinTVR) reported
from
Hinckley, England
@virginmedia @primevideouk - Why does @BBCiPlayer on your devices not support the 4K football feeds? It only works through the app on my television which isn't particularly ideal.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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acfwilson
(@acfwilson) reported
@virginmedia terrible service. Changing suppliers ASAP, broadband is EXPENSIVE and awful. Customer Service non existent.
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Rich
(@Beardedmaestro5) reported
@virginmedia hi, have you got anywhere I can send a video of the WiFi please? It’s terrible in this house but when I scan all the rooms on your app, says there no problem.
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Tracey Thomas
(@Thomas75A) reported
@virginmedia We know what the issue is and have managed to log it and book and engineer but your insistence on using Web and chat bots combined with poor mobile signal meant it took well over 30 minutes.
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Nick Brett
(@Pickers06) reported
@virginmedia once again your coverage of the UHD F1 coverage is plagued with sound interference… cutting out every 5 seconds! Awful service given the money we have to pay….
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In4ThePips
(@In4ThePips) reported
@virginmedia My service has been experiencing intermittent outages for weeks and the engineers keep moving the fix by date on the checker app! It’s been about 2 weeks now and it keeps getting moved by 1-4 days every time! Can I claim compensation for this constant disruption?
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MC2 - love nufc
(@markCok18922693) reported
@virginmedia Your crappy TVGo app isn’t working… again. It is down more often than it is up. Either fix it once and for all or just can it.
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Dazz285
(@Dazz285) reported
Hey @virginmedia once again another break in broadband service.. #poorservice
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Ayo
(@SirPickles28) reported
@virginmedia your ******* internet is dog ****. Every ******* day it's cuts out. You say your fixing it for months and yet you don't do ****. Why should I pay for your service if you don't provide one. Idiots.
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𝕁𝕒𝕪𝕟𝕖 𝔽𝕒𝕝𝕔𝕠𝕟𝕖𝕣
(@jayfal68) reported
@virginmedia hi I am having problems changing the password on my virgin app. I put the email in to get a password reset but I never get an email. Even when I tried the if the email didn't send send again button
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RAgames88
(@RAgames88) reported
@virginmedia Your service is absolutely dogsh*t!! Don’t have a clue what’s going on and then literally 1 hour before you have estimated it’s supposed to be fixed, you announce that it’s going to take another 2 days!!