Virgin Media Outage Report in Ibstock, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ibstock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ibstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ibstock, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Burton upon Trent, Swadlincote, Loughborough, Hinckley and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
TV | |
| Burton upon Trent |
Wi-fi | |
| Burton upon Trent |
Internet | |
| Leicester |
Internet | |
| Burton upon Trent |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ibstock, England
Latest outage, problems and issue reports in Ibstock and nearby locations:
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LB Photography
(@PhotoLeaB16) reported
from
Nuneaton, England
@virginmedia please help. My internet went down around 1:30 today & I still cannot get online. I’ve just spoken to my MIL & their’s has gone down as well. Postcode area is CV10. I can’t get online to check as my husband is the account holder & he is in hospital. My daughter need
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Jacksweatherchannel!
(@Jacksweatherch1) reported
from
Nuneaton, England
Hi @virginmedia do you know of a outage in Nuneaton and when it may possibly be fixed? Many thanks.
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LB Photography
(@PhotoLeaB16) reported
from
Nuneaton, England
@devalicia @virginmedia Mine is down too 🙁work and homeschooling is going to be fun tomorrow.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia No, it’s very random. I was expecting an improvement when I upgraded speeds but it never did.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?
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𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍
(@loulabelle46) reported
from
Tamworth District, England
@virginmedia What is the best number to call to cancel please as after 98m on the phone Saturday I cancelled and now you have sent me a new installation date which I do not want!
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The wifi in my house is awful despite having 500mb broadband with you
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Jacksweatherchannel!
(@Jacksweatherch1) reported
from
Nuneaton, England
@virginmedia Thank you I found it and there is a issue expected to be fixed at 17:45
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.
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Simeon Hockley
(@SimeonHockley) reported
from
Ketteringham, England
Something rather awful about being on hold with @virginmedia! 2 hours and counting....
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia @VirginMediaCorp a message for Rachel barrass- What an absolute shambles of a team you lead, call centres in Delhi uninterested staff who are useless at helping the customer who has been stitched up by you again. My 5 year old could do better👍 #cancelled #joke
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.
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Jake Hill 🦊🇬🇧⚽️🏏🏊♂️🚵♂️🏃♂️🍷🍕🧀
(@jakeyhill) reported
from
Hinckley, England
@virginmedia why is your chat help on your website no help at all ?
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Jacksweatherchannel!
(@Jacksweatherch1) reported
from
Nuneaton, England
@virginmedia I am unable to sign in at this time. Do you know of any faults or a time fix for a fault that may be affecting the network?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.
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Ian Bourne
(@The_Bournian) reported
from
Hartshill, England
@goatshecx @virginmedia He has kids? Poor things.
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia That didn’t sort any of the issues out. I’d like an engineer to come out please and take a look
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MunchBunch
(@Munchbunch87) reported
@virginmedia Phone about a new account, 30 seconds, "yes this x speaking how can I help?" Customer problem - 1 hour listening to Gary Barlow on loop still no bloody answer. Diabolical service!
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Andy
(@justandyyyy) reported
@virginmedia two hours of my life spent queuing to get through to your customer help, mainly cause the first time I got through the call ended! Absolutely piss poor service from you, as always.
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David Goodfellow
(@davegoodie) reported
@virginmedia And so you presume the customer is lying than the potential for your employee to have made a mistake and insist she pays £250 to cancel a contract she never entered. For a contract to be valid there needs to be consideration, offer and acceptance. Where is the acceptance?
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Debbie Clarke
(@1d06823a819848f) reported
@virginmedia Yes, he sent a text which took 72 hours to be responded to. He went through this process twice, then decided to abandon the complaint as it wasn't worth the time and stress. He now just wants to know who to contact to address the non-receipt of the automatic compensation please
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tracey hooper
(@hooperkit) reported
@virginmedia I keep getting calls from abroad telling me there’s a problem with my router- is this a scam? They asked me how many devices I have?
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Elias Chris Christodoulou
(@Chrisveria) reported
@DanielShovelton @virginmedia Is your virgin media internet down?
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David Goodfellow
(@davegoodie) reported
@virginmedia 2/2 I notice you don’t make any offer to look into this, to see if we’ve suffered a bad experience and are in the right. You just blindly presume the call wasn’t recorded. Nobody told us it wasn’t recorded, they just said we can’t have a copy.
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StarLord
(@starlordI0) reported
Also @virginmedia ur the worst! U ask me to 100%price but give me 50% of the product! How is that fair ?
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Marianne McClintock
(@MazMooney) reported
@virginmedia 3hrs, and about to be transferred for the 3rd time. This disgusting service
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ians
(@ianster78) reported
@virginmedia None if we want an old box the engineer will bring one and fit it so we still have no tv so I will be phoning tomorrow to cancel my account as your equipment isn’t compatible with my year old tv