Virgin Media Outage Report in Measham, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Measham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Measham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Measham, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Nuneaton, Tamworth, Hinckley, Burton upon Trent, Swadlincote and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Nuneaton |
Internet | |
| Tamworth |
||
| Hinckley |
||
| Burton upon Trent |
TV | |
| Swadlincote |
Internet | |
| Tamworth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Measham, England
Latest outage, problems and issue reports in Measham and nearby locations:
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Stuart Windle
(@stuwin1) reported
from
Stenson Fields, England
@virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend
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Anthony Bates
(@antbates1991) reported
from
Burton upon Trent, England
@virginmedia It's for Virgin Media. Everytime I ring up to try and change something no one over the phone can ever find my account and because of this no one can help me. I want to cancel my package because the offer I'm on expires next month and the services are not worth £84.
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia No issues reported and yet again I can't access any on demand TV tonight.
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Neil Johnson
(@neilmjohnson72) reported
from
Ashby-de-la-Zouch, England
@virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@andrew_kemp @bt_uk @virginmedia To be fair to VM I get excellent service round here. No FTTP available from BT though - I think the best I get is a paltry 16Mb/s. However the customer service.. not so good.
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia It doesn't feel like paying £50+ a month for no fancy services (basic TV and broadband) this is great customer service.
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Mark Northall
(@Mark_Northall) reported
from
Tamworth District, England
@virginmedia I finally had a response now waiting for a techie to get back to me - I still don’t think I should gave to pay for a service I’m not receiving (High speed internet)
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia poor, very poor, in fact absolutely useless
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Sinead Bacon👩🏼⚕️
(@prinnysinead) reported
from
Kegworth, England
@virginmedia need to sort their shit out, we’ve had shitty on off WiFi for months now 🙄🙄
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andrew dowdall
(@dowdall4) reported
from
Hinckley, England
@virginmedia absolute shit show
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Il Mentore (-Psycho-) Deadman
(@Psycho_Deadman) reported
from
Hinckley, England
@virginmedia Yes, resetting the router solves the issue, however, the issue we have is that we have to reset the router 2-3 times a week. Yesterday we had to do so 4 times. The slightest bit of rain.. the signal is gone. It is thoroughly frustrating.
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Amara Pickerill
(@amarapickerill) reported
from
Walton upon Trent, England
@virginmedia please tell me how to contact your complaints department as I have an ongoing issue with your mobile department that’s been raised over the last 12 months and no one can help me! #poorcustomerservice #virginmobile #complaint #help
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Will Pither
(@will_pither) reported
from
Earl Shilton, England
@virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!
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Anthony Bates
(@antbates1991) reported
from
Burton upon Trent, England
New tactics from Virgin Media, ring up to cancel, they say they can't find your account and then put the phone down. 🖕🖕
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@andrew_kemp Yeah, I wouldn't mind it as a permanent bridge to Azure. I'm on Virgin Media though and had problems doing that in the past, though
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia Thanks for the reply. On both occasions there's apparently been no issues, and none shown again this morning. It's more the fact that even though it happened twice in a week, and having waited on hold for 30min each time, I just get told to call back if it happens again.
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Simon Banks 🦁
(@sjbanks47) reported
from
Tamworth District, England
@virginmedia your online service status says there are no known issues in my area. However when I called just with a broadband issue I was told there is a fault in our area. If your website was up to date I would not have needed to call and queue for 30 mins.
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jamie ford
(@superjayslim) reported
from
Coalville, England
@ash_tunstall @virginmedia Sky working fine. Streaming shit loads!
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog can you help me with @virginmedia please. 4 faulty boxes in 18 months, overcharged for the package I have, they never answer the phone 🤬🤯
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Music&Voice
(@JonMusicVoice) reported
@virginmedia who can I DM to fix my network signal from dropping out after your network update today pls? It’s been 5 hours now.
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Alan Fournier
(@Alan4nier) reported
@virginmedia Broken broadband. Zero connection. Maybe check your call logs?
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Michael Ager
(@mike_ager) reported
@virginmedia tv and broadband outage across CR5. It didn’t show up any problems on my status page until after I called customer service. No fix until at least 04:45. Rather crap for a Friday night eh virgin? Apparently it’s been out all day. #crapbroadband
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pat webb
(@patwebb01962978) reported
@virginmedia Virgin media are not very good. We lose service at least once a month & have done for a few years. Vastly overpriced.
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Yasmine Camilla
(@yasminecamilla) reported
@virginmedia @Toasted26960407 Why send people to the website when it’s not being updated. I’ve had no service for 2 days and still says it’s great! Despite being told on the phone 25% of customers have an issue in my area. Can someone at @virginmedia give a proper update rather than a cover up please!
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AB
(@Bibfrey) reported
@virginmedia is your website down? Pod set up doesn’t seem to work
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neill reid
(@howlongchef) reported
@virginmedia what’s up with my service? tv has been choppy for the last 2 days messing with my recorded shows and internet was playing up today !
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Yasmine Camilla
(@yasminecamilla) reported
@AbiAgyeman @virginmedia I was told today by a staff member a manager would “probably just close my complaint case and not call me back” 😳 @virginmedia this is atrocious behaviour
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Yasmine Camilla
(@yasminecamilla) reported
@AbiAgyeman @virginmedia I was told the same today! Said there isn’t an email she could tell me. I made a complaint over the phone and was asked to close it despite no resolution! Then told I won’t get one 😳
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Paul Barnes
(@southamptonred) reported
@virginmedia No the phone is not blocked and I have got it sorted just very disappointed with the service and as I explained as a potential new customer it does not fill you with confidence on support received