Virgin Media

Virgin Media Outage Report in Chellaston, Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chellaston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chellaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chellaston, Derbyshire, England 04/26/2024 18:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Chellaston, Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Loughborough, Coalville, Swadlincote, Ilkeston, Long Eaton and Burton upon Trent.

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City Problem Type Report Time
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Wi-fi
United KingdomDerby Wi-fi
United KingdomLoughborough Wi-fi
United KingdomDerby Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Chellaston, England

Latest outage, problems and issue reports in Chellaston and nearby locations:

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia You were going to then I had to cancel for some reason. Can never get through to anyone to discuss.

  • dawesje James Dawes (@dawesje) reported from Burton upon Trent, England

    @virginmedia just like to say what a load of rubbish your service is! And I’m not even with you

  • neilmjohnson72 Neil Johnson (@neilmjohnson72) reported from Ashby-de-la-Zouch, England

    @virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!

  • justrunningnow brian alvin (@justrunningnow) reported from Sandiacre, England

    @the____ghost @virginmedia Its broken

  • stuwin1 Stuart Windle (@stuwin1) reported from Stenson Fields, England

    @virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia The loss of service registration doesn't even work!

  • gaz_smith123 Gareth Smith (@gaz_smith123) reported from Ilkeston, England

    Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30

  • superjayslim jamie ford (@superjayslim) reported from Coalville, England

    @ash_tunstall @virginmedia Sky working fine. Streaming shit loads!

  • antbates1991 Anthony Bates (@antbates1991) reported from Burton upon Trent, England

    New tactics from Virgin Media, ring up to cancel, they say they can't find your account and then put the phone down. 🖕🖕

  • topper1973 iTz Me Yo 🌐 (@topper1973) reported from Coalville, England

    @mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!

  • amarapickerill Amara Pickerill (@amarapickerill) reported from Walton upon Trent, England

    @virginmedia please tell me how to contact your complaints department as I have an ongoing issue with your mobile department that’s been raised over the last 12 months and no one can help me! #poorcustomerservice #virginmobile #complaint #help

  • xCarrie82x Carrie (@xCarrie82x) reported from Kimberley, England

    @virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers

  • MrBhojani JayBhojani (@MrBhojani) reported from Loughborough, England

    @virginmedia £160 a month for you to be shit.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles

  • Watto_Clare Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

  • antbates1991 Anthony Bates (@antbates1991) reported from Burton upon Trent, England

    @virginmedia It's for Virgin Media. Everytime I ring up to try and change something no one over the phone can ever find my account and because of this no one can help me. I want to cancel my package because the offer I'm on expires next month and the services are not worth £84.

  • _Chris_Seddon_ Chris Seddon (@_Chris_Seddon_) reported from Melbourne, England

    Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • K_Coaching Kirsten Cameron (@K_Coaching) reported

    @virginmedia I have filled out another complaint but this person needs his line manager to get that phone conversation so I can receive an apology and a refund for the “tv bundle” I did not sign up to

  • marcdelaunay Marc de Launay (@marcdelaunay) reported

    @virginmedia Ps spoke too soon, rubbish again. And the estimated time was “April 9th” from call centre with never any information anywhere else. Sadly.

  • HOTNFROOT ‎‏ ً (@HOTNFROOT) reported

    @virginmedia I have enjoyed your service up to today but now that you are charging me an early disconnection fee because you don't supply the new area i am moving to is really pathetic - i did not choose to leave you, you just are not good enough to supply my new area - scammers!

  • Alexpletives Alexisms (@Alexpletives) reported

    @lauradmcbryde @15minutegamer @virginmedia I'm with Plusnet and their customer service has always been very good.

  • Handsy_ Stephen Hands (@Handsy_) reported

    Hi @virginmedia your Internet has been appalling over the last 2 months in bh8. Repeated connection problems. Presumably I'm going to get a refund on my next bill?

  • Gogzyp Gordon Pratt (@Gogzyp) reported

    @tagsbo @virginmedia I moved house and they couldn’t provide me with service in that area......so they charged me a £300 cancellation fee!😡

  • EndoEU @EndoEU (@EndoEU) reported

    .@virginmedia You have the worst internet - Saying there's been an outage in my area for the past 4 months?????

  • gaffy89 Gareth Walker (@gaffy89) reported

    @virginmedia is there any reason why my wifi is slow all the time. You’ve been out and replaced the router which you said was the issue. Yet still happening? Nearly used all my data just to surf the web a couple hours a day while in the same room as the router. Sort this out??

  • KrzysztofBogda6 Krzysztof Bogdanowicz (@KrzysztofBogda6) reported

    @virginmedia Your service is a joke in my area(reference 21) for more than a month you give me unstable service or no service at all the upload speed is literally 0 Mbps all the time instead of 20 same with download.

  • toewad1 toewad1 (@toewad1) reported

    @virginmedia Crap again, seriously quit broadband.