Virgin Media

Virgin Media Outage Report in Chellaston, Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chellaston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chellaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chellaston, Derbyshire, England 10/07/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chellaston, Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Burton upon Trent, Ilkeston, Loughborough, Coalville and Swadlincote.

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City Problem Type Report Time
United KingdomDerby Internet
United KingdomNottingham TV
United KingdomNottingham TV
United KingdomBurton upon Trent Internet
United KingdomIlkeston Wi-fi
United KingdomNottingham Internet

Community Discussion

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Virgin Media Issues Reports Near Chellaston, England

Latest outage, problems and issue reports in Chellaston and nearby locations:

  • HDunsdon Hannah Dunsdon (@HDunsdon) reported from Quorn, England

    @virginmedia my broadband signal is really weak, can't use the Internet or TV. Been having problems for 4 days. When is it going to be fixed pleased. LE12 8DB

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    Nothing and I mean nothing but problems with @virginmedia ever since your agent TRIED to help, got cut off and never called back my @TPLINKUK Powerline adapter doesn’t work. THE worst experience calling up your customer service I’m so angry 😡

  • satyanimi satyan panchal (@satyanimi) reported from Coalville, England

    @virginmedia I will try once more otherwise yet another complaint Customer care will determine future business and future recommendations is something that seems to get ignored by Virgin.

  • midgetgem1980 MelanieSmith (@midgetgem1980) reported from Heanor and Loscoe, England

    @virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs

  • Neilelse1974 Neil else (@Neilelse1974) reported from Chellaston, England

    @virginmedia That does not answer the question I spoke to your representative, ‘what is the best price for loyalty you can offer me for the bigger bundle ‘ can you please help me on this. Thanks

  • ZoeYoungUK Zoë Young 💁🏼‍♀️ (@ZoeYoungUK) reported from Loughborough, England

    @virginmedia I’ve got through but still no one can answer my question. It’s getting rather silly now. I can’t understand why no one has knowledge of new areas you are now covering - I just want to join as a new customer!

  • rokagainstass Tom Prince (@rokagainstass) reported from Castle Donington, England

    @virginmedia GREAT SO THE RESOLUTION TIME HAS CHANGED TO 15:55 from 11:55 . #rubbishservice #givemebackbt #dialup #virgin

  • niijonodhg Jono Bradley (@niijonodhg) reported from Ilkeston, England

    I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.

  • HDunsdon Hannah Dunsdon (@HDunsdon) reported from Quorn, England

    @virginmedia Still no Internet. It has been over a week now this is unacceptable. I would like some information on when this is going to be fixed or I will cancel my contract with you and change supplier.

  • rokagainstass Tom Prince (@rokagainstass) reported from Castle Donington, England

    @virginmedia Had your broadband for over a month now . Two days out of which it has been down for hours (like today) and speed inconsistent

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    I’m absolutely ******* fuming with this service @virginmedia it is beyond a joke I’m talking to people that are literally using a script and a dictionary

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    Hi @virginmedia just tried to take up the £99 ultimate oomph bundle only to be quoted £140!! Can’t log in when I try to purchase online help needed please 🤔

  • hollibob hollibob (@hollibob) reported from Stapleford, England

    @virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    @virginmedia Hi, thanks for the reply. I am an existing customer and I spoke to Glen on 150 earlier today. Still struggling to log on but just need my Virgin area code now and can’t find it.

  • bond_gary gary 'uk' bond (@bond_gary) reported from Hilton, England

    @RockandRollSue @virginmedia I got rid my contract with virgin due to a bad reception, it took three months... each time I contacted them to cancel( when I could get through) they said it was all sorted, but they hadn’t done a thing, in the end I agreed to going pay as you go and just never used it again.

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    @MickHarkin8 @virginmedia Not true, £99 for my colleague at work, been a customer for over 10 years.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.

  • MJB_thats_all Mark - my words 😂😂 (@MJB_thats_all) reported from Loughborough, England

    @jhandford11 @virginmedia Yep, had the same issues bud. Useless. Hence I left them.

  • satyanimi satyan panchal (@satyanimi) reported from Coalville, England

    @virginmedia It's so difficult speaking to customer care as they do not listen to your needs. I will need to cancel or downngrade to a price I can afford. Can't be hard can it. I am out of my 11 month contract and go anywhere if I don't get a reasonable offer to stay

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tony_shryane TonyShryanehypno (@tony_shryane) reported

    @virginmedia @WordsmithJacky Why does the virgin map show big red splodges all over the UK , this looks like a national issue not a local area one.

  • ConorJShields Conor #Shielding (@ConorJShields) reported

    @virginmedia Yes. It wasn’t received apparently because “the website may have been down”!

  • simtip Simon Tipper (@simtip) reported

    Just moved to @O2 as part of my @virginmedia bundle from whatever network they use and the 4G is just shocking, it's like going back 10 years. At this rate I'll barely use 1 gig of data never mind my actual allowance 😒

  • ClareSmith1976 Clare Smith (@ClareSmith1976) reported

    @virginmedia Their installation hasn’t been completed thats the problem. They had the box installed last Monday but cannot get their installation until next Tuesday…which is really too long to have to wait.

  • BDC94 Ben Carter #FBPE 🌍 (@BDC94) reported

    @virginmedia can you link me to where I can speak to someone from support via WebChat?

  • missgracep83 Graceparker (@missgracep83) reported

    @virginmedia I’ve been waiting 24hours to speak to a member of your customer relations messaging team?? I only want to end the contract…your communication is beyond awful.

  • monazamguitar Mo Nazam (@monazamguitar) reported

    @virginmedia Great. Thanks. So it's not customer service, it's PR? Nice one. Thanks for absolutely nothing.

  • ClareSmith1976 Clare Smith (@ClareSmith1976) reported

    @virginmedia HELP! We recommended you to our neighbours after getting wi-fi & tv from you, however they are having huge problems & have not had any wi-fi for over a week now. Meaning they can’t work from home & every number they try just won’t help them. Can you help?

  • Mr_Harlequin Richard Stanton (@Mr_Harlequin) reported

    Have spent over 1.5 hours on hold with @virginmedia to notify them that house sold and need to cancel service and each time get passed around then disconnected. Do NOT take out a contract with them if you ever think one day you may need to cancel it. #virginmedia #rubbish

  • DannyTheedam Danny (@DannyTheedam) reported

    @virginmedia Hi, no need now. The old account holder has literally just contacted me saying they saw a password reset request. I’ve managed to log in and change the details so I can now login. Problem (finally!!) solved.