Virgin Media

Virgin Media Outage Report in Chellaston, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chellaston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chellaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chellaston, Derbyshire, England 12/11/2024 05:35

December 11: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chellaston, Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Loughborough, Nottingham, Derby, Ilkeston, Long Eaton, Swadlincote, Coalville, Burton upon Trent and Castle Donington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLoughborough Internet
United KingdomNottingham Total Blackout
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomNottingham TV
United KingdomIlkeston Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chellaston, England

Latest outage, problems and issue reports in Chellaston and nearby locations:

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    @virginmedia I am having the issue now where I cannot update my apps or use twitter through the Wi-fi. But I am streaming tv. @frustrated. Why do I suffer and stop to reboot the router and paying for unreliable service!!

  • smcguinness1985 Simon McGuinness (@smcguinness1985) reported from Mountsorrel, England

    @virginmedia Yesterday evening. It was a call centre in Asia, in which they couldn’t speak very good English and sounded scripted. Very impersonal and never called back. #virginmedia

  • Neilelse1974 Neil else (@Neilelse1974) reported from Chellaston, England

    @virginmedia That does not answer the question I spoke to your representative, ‘what is the best price for loyalty you can offer me for the bigger bundle ‘ can you please help me on this. Thanks

  • HDunsdon Hannah Dunsdon (@HDunsdon) reported from Quorn, England

    @virginmedia Still no Internet. It has been over a week now this is unacceptable. I would like some information on when this is going to be fixed or I will cancel my contract with you and change supplier.

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    Writing this using O2 mobile network at home because my @virginmedia fibre is @unreliable. Cannot get to the internet or stream tv but on mobile data it was effortless. Considering going back to BT as they seem to be more consistent.

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    Well @virginmedia my TiVo box is stuck in starting up mode (2 hours) and needs a technician, not available until Tuesday. Piss poor service and your telephone manner leaves a lot to be desired. Waiting for you to get in touch 🤬

  • lisahaywood10 Lisa (@lisahaywood10) reported from Eastwood, England

    @virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since

  • smcguinness1985 Simon McGuinness (@smcguinness1985) reported from Mountsorrel, England

    @virginmedia Yes I did. They gave no reference number, but said I could call back if they never called me...nice...but no number or reference. Angelo in your call centre has all details. It was carried out by a third party of your sub contractor.

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    Nothing and I mean nothing but problems with @virginmedia ever since your agent TRIED to help, got cut off and never called back my @TPLINKUK Powerline adapter doesn’t work. THE worst experience calling up your customer service I’m so angry 😡

  • smithy_steel sam steel (@smithy_steel) reported from Beeston, England

    @virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all

  • niijonodhg Jono Bradley (@niijonodhg) reported from Ilkeston, England

    I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.

  • smithy_steel sam steel (@smithy_steel) reported from Stapleford, England

    Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed

  • midgetgem1980 MelanieSmith (@midgetgem1980) reported from Heanor and Loscoe, England

    @virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs

  • bond_gary gary 'uk' bond (@bond_gary) reported from Hilton, England

    @RockandRollSue @virginmedia I got rid my contract with virgin due to a bad reception, it took three months... each time I contacted them to cancel( when I could get through) they said it was all sorted, but they hadn’t done a thing, in the end I agreed to going pay as you go and just never used it again.

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    @virginmedia I have a hub 3.0 and showing white light. No change to the light with the issue.

  • hollibob hollibob (@hollibob) reported from Stapleford, England

    @virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service

  • WiteWulf ☞Ⓖⓐⓡⓨ Ⓟⓐⓡⓚⓔⓡ☜ (@WiteWulf) reported from Shepshed, England

    @virginmedia It’s obviously a localised equipment failure caused by the power fluctuation this afternoon, not “signal to noise” problems as your telephone operative said. Get an engineer out here and fix it now, please, @virginmedia

  • HDunsdon Hannah Dunsdon (@HDunsdon) reported from Quorn, England

    @virginmedia my broadband signal is really weak, can't use the Internet or TV. Been having problems for 4 days. When is it going to be fixed pleased. LE12 8DB

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    @virginmedia Reboot will help for a while but have to stop all in the family who still have signal for streaming radio, Xbox or watching Tv on the TiVo every time. How inconvenient is this for all due to a @unreliable service provided by @virginmedia. Had many other issues before as well...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AdeleCarlyon ~Adele~ #leavethechildrenalone 🇵🇸🌸❌😷❌💉❌🌸 (@AdeleCarlyon) reported

    @betsizzle_ @virginmedia I've just been told it's because of the weather. I can expect service to return by 4.30pm. This is not acceptable at all! I pay for a business account and it's flaky and the speed is often terrible! Time to change providers i think!

  • WWSeries6 Tanner Lust (@WWSeries6) reported

    @virginmedia @smith_ingham Still not working ! It's been days not hours !

  • Bartek_Podkowa Bartek Podkowa (@Bartek_Podkowa) reported

    Would be fantastic if @virginmedia actually restored service sometime today, or at least kept customers informed about what's happening. Just saying... It's not as if people are working from home or anything.

  • ishapreetttttt 𝕴𝕭 💎 (@ishapreetttttt) reported

    SOMEONE HELP THESE VIRGIN MEDIA SCAMMERS HAVE CALLED ME 5 TIMES IN A ROW COZ I CUSSED THEM OUT

  • MissBudd_ Miss B (@MissBudd_) reported

    Absolutely appalled with @virginmedia I cancelled my grandmother’s account 4 months ago and they are STILL charging her. I’ve tried ringing several times and have now been put on hold- all whilst I can hear the guy eating his lunch!! Maybe a Twitter complaint will get through?

  • oonagh_mcc Oonagh McCutcheon (@oonagh_mcc) reported

    Is Virgin WiFi down? No one answering the phone, no one responding to chat and no info on website. What’s happening @virginmedia

  • dublinjoe Dublin Joe (@dublinjoe) reported

    @virginmedia @VirginMediaIE The problem was finally resolved after 9am. Little help for those of us who work at night. Maybe think about offering 24 hour tech support? Or would that cut into Richard's space budget?

  • TheBigOBowski Owen G. Bevan (@TheBigOBowski) reported

    @virginmedia Like clockwork... If the clock was made of Swiss cheese and wasn't fit for purpose. You've disconnected me again... SEVEN TIMES NOW, nobody in management seems to want to take responsibility, your Customers service is patronising at best...

  • AshFox46151715 AshFox (@AshFox46151715) reported

    Just had a telephone call on my VM landline from someone claiming to be from Virgin Media offering me a discount from tomorrow. When I declined to pursue it online as requested, I was told to 'Just **** off'. Methinks it was probably a scam.....

  • RuBiXZ_Gaming RuBiXZ (@RuBiXZ_Gaming) reported

    14 hours later… internet is still down @virginmedia