Virgin Media Outage Report in Chellaston, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chellaston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chellaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 29: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Chellaston, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Derby, Loughborough and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chellaston, England
Latest outage, problems and issue reports in Chellaston and nearby locations:
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog can you help me with @virginmedia please. 4 faulty boxes in 18 months, overcharged for the package I have, they never answer the phone 🤬🤯
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Charlie Bethel
(@charlie_bethel) reported
from
Beeston, England
@virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I don’t know what the issue is but trying to work from home without Broadband that is supposed to be better than Sky isn’t helpful. No one seems bothered about the phone line either!
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Often get “internet unavailable” and phone line hasn’t worked since we moved over from Sky. Fair to say unless it gets sorted soon I will be going back to Sky snd getting a refund for having no working phoneline. Been a terrible experience.
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Sinead Bacon👩🏼⚕️
(@prinnysinead) reported
from
Kegworth, England
@virginmedia need to sort their shit out, we’ve had shitty on off WiFi for months now 🙄🙄
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ryan tobin
(@razzo1) reported
from
Eastwood, England
@virginmedia sort football out on redbutton #awful
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia you are an absolute disgrace of a company with simply the worst customer service I have ever encountered. You have disconnected my service and after numerous calls and promises over 4 days I still have no service. Pathetic!
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Charlie Bethel
(@charlie_bethel) reported
from
Beeston, England
@virginmedia Very very poor customer service
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Emma-Louise ⚽️🔴⚪
(@emseditorial) reported
from
Sandiacre, England
Red button not working on @virginmedia, bloody typical. Can't wait to be rid tbh 🙄 #nffc
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog Is it me or is @virginmedia really poor with customer service!!
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia It doesn't feel like paying £50+ a month for no fancy services (basic TV and broadband) this is great customer service.
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia No issues reported and yet again I can't access any on demand TV tonight.
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia Thanks for the reply. On both occasions there's apparently been no issues, and none shown again this morning. It's more the fact that even though it happened twice in a week, and having waited on hold for 30min each time, I just get told to call back if it happens again.
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Amazon Aquatics
(@AmazonAquatics1) reported
from
Ripley, England
@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@BBCWatchdog I’ve had nothing but problems with our Virgin Media wifi
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Will be later. Just got back now to do some work and internet down again! Needs resolving as I mostly work from home.
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@virginmedia Without sounding rude I’ve lost interest in anyone from Virgin media helping me, I get absolutely no where every time :-(
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia a new low, even by your standards, 4th TiVo box in 18 months and this one managed 20 days before breaking down 👏👏👏
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia poor, very poor, in fact absolutely useless
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Lisa Pitt
(@lisa_c_pitt) reported
from
Gotham, England
@virginmedia can I cancel all services, new contract started 14th Nov. New changes dont take effect until 8th dec.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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gareth moore
(@gareth5274) reported
from
Maidenhead, England
@virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.
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Jack Robinson
(@JRobinsonSport) reported
@virginmedia It seems the problem is with our booster only on the third floor of our house though. So is the quickest fix not to reset the boosters?
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?
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💥 Ben Austin 💥
(@absolutelyben) reported
@SkyHelpTeam @SkyUK I have been down this route many times already, with no luck, whats your next suggestion? Or should I be speaking to @virginmedia moving forward?
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Jack Robinson
(@JRobinsonSport) reported
@virginmedia Our WiFi speeds have once again gone back to the crap speeds they was at. Hasn’t even been two hours yet...
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia 3rd time today. Can someone help me please?
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Graham Barlow
(@Graham_Barlow) reported
@virginmedia Gone again. Midway through last customer call.
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Sam Weston
(@Sweston87) reported
@virginmedia I have been on your forums and found people with the same problem yet none with answers with a quick search you can see this issue has hit a few people since the beginning of lockdown yet virgin have done nothing except recommend i ask the public for help because you can't
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Burgs
(@burgs1989) reported
@virginmedia The intermittent issues seems to have gone away but it happened once you ‘upgraded me’ without asking.
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Jon Mudge
(@JonMudge) reported
@virginmedia Still no offer to phone me, a customer expressing severe dissatisfaction. I'm NOT wasting my life on hold to you guys. I only need to contact you cos you've done it wrong again. A media company sending emails from no reply addresses and No easily contactable customer services!