Virgin Media outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derby, England

The most recent Virgin Media outage reports came from the following cities: Derby, Loughborough, Burton upon Trent, Swadlincote, and Ilkeston.

City	Problem Type	Report Time
Derby	TV	2 days ago
Loughborough	TV	3 days ago
Loughborough	Phone	3 days ago
Burton upon Trent	TV	3 days ago
Derby	TV	3 days ago
Derby	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Andy Oram (@Andyoram25) reported 6 minutes ago from Ashby-de-la-Zouch, England

  Trying to watch #LIVWOL but pic quality on ITV4 is awful. Tried ITV X app & not any better. The Virgin Media ITV X app isn't working. This is poor but not unexpected from ITV who just cannot do digital stuff.

• 
  Gareth Smith (@gaz_smith123) reported 13 minutes ago from Ilkeston, England

  Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30

• 
  tia carter🥑 (@_teecarts) reported 14 minutes ago from Eastwood, England

  virgin media is down in my area so looks like i can’t work👏🏼

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 15 minutes ago from Eastwood, England

  @Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.

• 
  Joanna Hayes (@SmileyJMH) reported 15 minutes ago from Loughborough, England

  @virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.

• 
  Ken Godber (@GodberKen) reported 16 minutes ago from Annesley, England

  @virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.

• 
  Fazal Rehman (@breadf2man) reported 17 minutes ago from Loughborough, England

  @virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband

• 
  Jayne Moore (@moore2_jayne) reported 18 minutes ago from Annesley, England

  @virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.

• 
  Gerry White SEO geek (@dergal) reported 25 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia I tried - I assume it doesn't work on a mobile!?

• 
  Michael Sarjeant (@sarjeantm01) reported 25 minutes ago from Burton upon Trent, England

  @virginmedia We have an engineer booked for Monday but I don't believe this is really acceptable with the amount of money we pay each month we should be able to expect a service which works, I understand there will be issues but over 3 hours later nothing?

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 25 minutes ago from Eastwood, England

  When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

• 
  Lord William Niven (@bigbrawbill) reported 27 minutes ago from Ilkeston, England

  So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

• 
  DJ Knight 🇬🇧 (@iRacing74) reported 37 minutes ago from Sandiacre, England

  With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

• 
  John Puxty (@JohnPuxty) reported 37 minutes ago from Ilkeston, England

  @JPBOLDY @virginmedia I am also getting this problem

• 
  Rebecca Ward (@HistoricCatLady) reported 40 minutes ago from Mackworth, England

  @virginmedia what’s going on? I can’t even get onto your website for the service tracker using my phone data! I could really use an update here so that I can actually work!

• 
  Charlie Bethel (@charlie_bethel) reported 45 minutes ago from Beeston, England

  @virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls

• 
  Danny Austin (@PlasticDannyA) reported 50 minutes ago from Beeston, England

  @bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours

• 
  Russell Morrell (@stagladanddad) reported 52 minutes ago from Annesley, England

  Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?

• 
  Anthony Bates (@antbates1991) reported 53 minutes ago from Burton upon Trent, England

  @virginmedia It's for Virgin Media. Everytime I ring up to try and change something no one over the phone can ever find my account and because of this no one can help me. I want to cancel my package because the offer I'm on expires next month and the services are not worth £84.

• 
  National Forest E-Bike Holidays (@Ebike_holidays) reported 56 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia Everyone is very apologetic but that doesn’t help give a vulnerable old lady the peace of mind that her son is available at the other end of the phone, should something happen.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ja (@JaimeA330) reported 5 minutes ago

  @virginmedia It’s really not acceptable I’m actually ready to throw all your equipment away and cancel everything Absolutely disgusting service , third day without tv Disgusting

• 
  Anne Davis (@IHTP67) reported 8 minutes ago

  @Virgin @virginmedia can you please update customers on current outage ongoing for 48hrs. Parents cannot get through due to long wait times. This is an unacceptable situation. Please advise all customers regardless of whether they have been able to report it.

• 
  nelly77 💙 (@nelster77) reported 9 minutes ago

  @virginmedia trying to watch on demand, apps tv but currently not working i hope i see a discount in nxt bill.

• 
  Bear Holland (@follow_the_bear) reported 12 minutes ago

  @virginmedia You should be compensating 33% of daily contract price per day of outage. If not maybe if enough customers group together and approach CISAS then they’ll force you to compensate for loss of service plus interest.

• 
  JoShine06 (@JShine06) reported 13 minutes ago

  Why can't you speak to an actual human being from @virginmedia ? They were meant to call my mum back weeks ago and they never bothered.

• 
  CFC Cathy (@CFCCath) reported 18 minutes ago

  Been a customer for 20 years and intermittent signal for last 48 hours on @virginmedia and prices going up By 25%. Time for us to part our ways methinks …

• 
  lou pitt 🤓 (@loopyloupy) reported 20 minutes ago

  @virginmedia I have no service at all telling me to look at service checker doesn't help

• 
  mark ashmore (@marash84) reported 21 minutes ago

  @virginmedia TiVo 360 sort your start up issues you know it’s in deep sleep mode and won’t wake up

• 
  Richard (@RHawkins05) reported 21 minutes ago

  @virginmedia Still down and restarting has made no change, I have had no TV. Signal now since Wednesday afternoon

• 
  Ty Gould (@TyDGould) reported 24 minutes ago

  @virginmedia Pretty much all I’ve been doing and it just keeps changing the EFT. All day yesterday it said 5:05pm fix on 15th and now it’s 5:05 on 16th. Let’s have some detail and honesty