Virgin Media Outage Report in Belper, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Belper, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Belper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Belper, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Ilkeston, Mansfield, Alfreton, Skegby, Ripley, Belper and Sutton in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
TV | |
| Derby |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Belper, England
Latest outage, problems and issue reports in Belper and nearby locations:
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Richard Weedon
(@richweedon77) reported
from
Derbyshire, England
@virginmedia what is going on with your service in DE3. Rubbish service all last week and when we phoned told not enough people in the area had complained. Now no internet this evening. This is getting beyond a joke
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Realoldguy/newpc
(@NewpcOldguy) reported
from
Hucknall under Huthwaite, England
@railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.
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Mark Simms
(@marksimms3) reported
from
Selston, England
@bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..
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Richard Weedon
(@richweedon77) reported
from
Derbyshire, England
@virginmedia why do I keep having to tweet you regarding you appalling broadband. Again your service is down in DE3 area and I may have to go into work rather than work from home like I should be
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Dave Maran
(@DaveMaran) reported
from
Brinsley, England
@virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.
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Ashley neville
(@Ashneville1970) reported
from
Annesley, England
@virginmedia poor services yet again, been on the phone listening to some shocking music for half hour and still waiting!!
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Juebb
(@juliebuxtonberr) reported
from
Ilkeston, England
@virginmedia my red button for sky sports isn’t working please help ! #nffc
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Jon
(@jonrileynffc) reported
from
Selston, England
@virginmedia No faults. Other channels fine. Just sky sports quality is terrible
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Emma-Louise ⚽️🔴⚪
(@emseditorial) reported
from
Sandiacre, England
Red button not working on @virginmedia, bloody typical. Can't wait to be rid tbh 🙄 #nffc
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Paul E
(@jedimaster1982) reported
from
Derbyshire, England
Annoying intermittent BB and TV loss of service in the Derby area by @virginmedia at the moment.
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Pauline Hancock
(@PolH1966) reported
from
Derbyshire, England
@virginmedia Customer Loyalty!! None! 25 years continuous service. Can't get my name right. Retention team ignorant and useless. My bill went up from £25 to £28.50 and the BEST they can do to keep me is £39!!!!!! What a Joke. Bye Bye Virgin. You've lost the plot!!!!
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Daniel Palfi
(@danielpalfi) reported
from
Annesley, England
@virginmedia our internet is down for good 20 mins, the lights going crazy on modem and the 4th light flashing green! NG178ET
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ryan tobin
(@razzo1) reported
from
Eastwood, England
@virginmedia sort football out on redbutton #awful
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Ethan Clarke
(@stigzy) reported
from
Ilkeston, England
@VirginMediaCorp @mdw1989 We're also very sorry we didn't inform you a newer hub model was available years ago, & that you've been paying us for a really shit slow model. Corrected it for you @virginmedia 👍🏼. (They gave me £50 off my bill for the same thing Mike, don't let them get away without compo)
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Allison Briers
(@tizzy_woo) reported
from
Stapleford, England
@virginmedia That's the installations team, and they put me on hold again. Please give me an email address so I can put my notice in writing. It's pretty terrible that to cancel my contract I have to do a twitter conversation with you because I can't get through on the phone!
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Mark Simms
(@marksimms3) reported
from
Selston, England
Wow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each
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Rebekka
(@Rebekka35194230) reported
from
Mansfield Woodhouse, England
@virginmedia hi is there a problem with the phone line because I can’t ring out and I am getting texted messages
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Andy Yates.
(@Andyy680) reported
from
Mansfield Woodhouse, England
@kevin0u @ASK_des @GMB @LBC I'd love to but here in the east kids I can't get it on the DAB radio and they aren't on the @virginmedia network.
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Jon
(@jonrileynffc) reported
from
Selston, England
@virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕
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Allison Briers
(@tizzy_woo) reported
from
Stapleford, England
@virginmedia No, the operator confirmed my only option was to cancel as he couldn't reduce the price, so I asked him to formally cancel my contract, he put me on hold and never came back! After 45 minutes I hung up. Thanks for replying btw 😊
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sainty40
(@saintyme45) reported
@virginmedia He even Skype his manager and showed him picture and neither had an answer. So I have paid 3 months £240 approx for service that I havnt fully recieved.
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vic
(@vixeim) reported
@virginmedia been with you for 3 years and no issues but ever since you’ve decide to update my wifi it’s been crap! Constantly drops signal and speeds are woeful. Not what I need when trying to work from home. Looking elsewhere for next month when contract runs out!
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Malcolm Saunders
(@Malcy7) reported
@virginmedia This is no help whatsoever. I’m at my wits end, calling every few days, resetting rebooting numerous times. WHAT DO I HAVE TO DO TO GET AN ENGINEER!!!???
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Christine
(@Christi39014492) reported
@virginmedia your customer service so poor. Have contacted you numerous times & no response to my complaint. Will be leaving as soon as I can.
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Paul Allen 💙
(@PAllen) reported
@virginmedia No. But when I call, there’s a recorded message saying improvement work is taking place in E17 3JQ. The time and date set for the fix changes every time I call. It’s just lies. The WhatsApp group for my road is full of very unhappy VM customers
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Alex Dean-Francis
(@AlexDeanFrancis) reported
@virginmedia my internet is down again today, been up for a few minutes then down again. If you rented a car and it broke down every day would you think it was a good service ?
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Bano
(@Bano61615621) reported
@virginmedia I moved abroad and need to cancel my virgin media contract. Any chance I can do this by sending an email? I can’t ring your number and the post will take forever. I tried to call today via someone’s else but you hang up after 30min on hold...
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Jonathan Lovatt-Young
(@jlovattyoung) reported
@virginmedia Understood, but it was installed in a bad place to begin with, so I can't get the secondary glazing in. Do you sell the boxes - I'll do it myself?
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Christine
(@Christi39014492) reported
@virginmedia @JakeOKane Your customer service so poor. I’ve been a loyal customer for 20 plus years & recent complaint not dealt with & given up contacting you about it - will be leaving as soon as I can.
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Dave Jones
(@ThatDaveJones) reported
Hi @virginmedia , my partner phoned you to cancel our account on Feb 2nd due to your price rises but now you're saying that the phone call never took place and want to charge us for an extra month that we didn't want. How do we get the cancelled month taken off our bill?