Virgin Media outages and service status in Belper, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Belper, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 10, 9:47 PM GMT+1.
- Internet (47%)
- Wi-fi (32%)
- Total Blackout (16%)
- TV (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Belper, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Belper, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Belper, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Derby, Ilkeston, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield
|
Total Blackout | 2 days ago |
|
Derby
|
TV | 2 days ago |
|
Derby
|
Wi-fi | 3 days ago |
|
Ilkeston
|
Internet | 5 days ago |
|
Derby
|
Internet | 5 days ago |
|
Mansfield
|
Total Blackout | 9 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Belper, England
Latest outage, problems and issue reports in Belper and nearby locations:
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leigh.butler 🐏 (@barmylad34) reported from Derbyshire, England@virginmedia as usual disgusting service from you guys. Try to talk to someone you pass me on and cut me off. You show a number to call that says it’s incorrect and cut me off. You really are the worst provider in the country
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted
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richard taylor (@richardtaylor37) reported from Stapleford, England@virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.
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Jamie Hickling (@Jamiehickling15) reported from Hucknall under Huthwaite, EnglandAy yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨
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Christopher Galazka (@ChrisG_TSU) reported from Mansfield Woodhouse, EnglandSurprise surprise Virgin Media is down again 😑
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Rebecca Ward (@HistoricCatLady) reported from Mackworth, England@virginmedia what’s going on? I can’t even get onto your website for the service tracker using my phone data! I could really use an update here so that I can actually work!
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Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, EnglandAfter waiting in all afternoon and cancelling a social occasion and delivering a customer’s potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, it’s a good job I work from home 😡
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Koa (@kokiekola) reported from Awsworth, England@virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.
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tia carter🥑 (@_teecarts) reported from Eastwood, Englandvirgin media is down in my area so looks like i can’t work👏🏼
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Rachel (@RachelOTstudent) reported from Derbyshire, England@virginmedia Also, TV uses Ethernet cable, so it isn’t even WiFi that’s the problem......
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Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England@Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a £99 call out charge to check their equipment showing an error light. Wifi is painfully slow.
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Kate J (@katej1984) reported from Sandiacre, England@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
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Sophie (@Tearastar) reported from Derbyshire, England@virginmedia We spoke to you guys last Tuesday apparently there is an issue effecting 25% of our area @AceTrainerLiam knows more he’s the account owner
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Karen Smith (@karen_smithxx) reported from Derbyshire, England@virginmedia can you confirm if there are any issues in DE22 please. Unable to connect to broadband.
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Robin Palmer (@robbiederby) reported from Derbyshire, EnglandAny existing customers wanting to upgrade to the new #Virgin360 box, don't use the online form, it doesn't work. You'll get a confirmation email followed by an email requesting you call them. Their customer service is very busy, but it's excellent on 0345 454 1111. #virginmedia
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Bhavna 🙋🏽♀️ (@MissBeBop) reported from Eastwood, England@virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need
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DJ Knight 🇬🇧 (@iRacing74) reported from Sandiacre, EnglandWith public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷
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GiinaGii 🐱🌿 (@giinagii) reported from Tupton, England@virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!
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haasty kawa (@haasty_kawa) reported from Derby, England@virginmedia I’m not happy at all. My internet has been down since last night till now . I have tried to call customer service and it would straight decline it . I tried going on the website but still it won’t let me . As I work from home . Here is the area DE248ET
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Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England@virginmedia I’ve just spent 30 mins trying to get through to your shambolic customer service. I upgraded my package on Sunday yet there is no tracking or information & my virgin media say I have no open orders?? Not happy, this needs sorting
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hank (@Hank83416250473) reported@virginmedia going into day 2 of no broadband, on hold for 35 mins and cut off, disgusting customer service
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Heinz Beanz (@Delveyboy) reported@virginmedia Why would they cut my service completely? They deliberately cut my wire to service the neighbour. When I questioned them, they completely denied it. And why couldn't they have fixed it on the spot? Instead of having no service? Breach of contract
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dale clarke (@daleclarke1980) reported@virginmedia Why are you chiming in? It’s an o2 problem unless you have got your grubby mitts on their app?
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Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reportedHad quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and it took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .
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Clive Carter (@clive_carter01) reportedWhy the hell are @virginmedia so poor??
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concerned person (@nkgms) reportedIs there a problem with Virgin Media tv in the Bushey, Hertsmere area?
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Jazza (@jmilprint) reported@sharonmariahall @virginmedia I've never had a problem with them, consistent fast Internet, TV works fine. When I thought of leaving they gave me a reduced price all done through Whatsapp.
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Dollynoocat (@dollynoocat) reportedTo the engineer in the ML4 3EZ area.... lovely man. My complaint had been composed. he changed my mind. Sometimes we don't see someone working from 7am to get things sorted #virginmedia
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Andrea (@Gertrudemo81) reported@virginmedia Hi. We are having broadband issues in our area. It says fixed date 17th April. Surely that can’t be right? A week away to fix it??
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Rolland Law (@rolo852010) reported@virginmedia can you explain to me how the cooling down period works, I got a broadband and tv package last year and I got a new tv box a few days ago but I’m not happy with the tv box am I in the cooling down period on cancelling my contract as it’s a new device I received ?