Virgin Media Outage Report in Belper, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Belper, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Belper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Belper, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Derby, Ilkeston, Long Eaton, Sutton in Ashfield, Kirkby in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
||
| Nottingham |
TV | |
| Mansfield |
TV | |
| Derby |
TV | |
| Nottingham |
Internet | |
| Nottingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Belper, England
Latest outage, problems and issue reports in Belper and nearby locations:
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
Nothing and I mean nothing but problems with @virginmedia ever since your agent TRIED to help, got cut off and never called back my @TPLINKUK Powerline adapter doesn’t work. THE worst experience calling up your customer service I’m so angry 😡
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MelanieSmith
(@midgetgem1980) reported
from
Heanor and Loscoe, England
@virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed
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David stone
(@stoneyboyblue) reported
from
Mansfield Woodhouse, England
@virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK
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Jason
(@JasonWDL) reported
from
Derbyshire, England
@virginmedia Says there isn't an issue. Ran the diagnostic test from the website. Tells me it's not plugged in. It's definitely plugged in. Full reboot of everything hasn't helped. Unfortunately customer service won't speak to me as I'm not at home. My partner is.
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Jono Bradley
(@niijonodhg) reported
from
Ilkeston, England
I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.
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Neil else
(@Neilelse1974) reported
from
Chellaston, England
@virginmedia That does not answer the question I spoke to your representative, ‘what is the best price for loyalty you can offer me for the bigger bundle ‘ can you please help me on this. Thanks
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you
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PriPri
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.
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sam steel
(@smithy_steel) reported
from
Beeston, England
@virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all
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Steven Wild
(@IamSpooksDad) reported
from
Derbyshire, England
@virginmedia Guys I think you have a pretty major broadband outage in the West Yorkshire area. The amount of tweets coming suddenly stopped last nightaround 10ish. Hope that helps #dcfc
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gary 'uk' bond
(@bond_gary) reported
from
Hilton, England
@RockandRollSue @virginmedia I got rid my contract with virgin due to a bad reception, it took three months... each time I contacted them to cancel( when I could get through) they said it was all sorted, but they hadn’t done a thing, in the end I agreed to going pay as you go and just never used it again.
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
I’m absolutely ******* fuming with this service @virginmedia it is beyond a joke I’m talking to people that are literally using a script and a dictionary
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Simon Sheldon
(@Simon_Shell) reported
from
Derbyshire, England
@More4Tweets your listings on @virginmedia are broken! Was trying to watch Phil and Kirstie and ended up blubbing over #supervet!!
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Jason Fowler
(@JaceFowler) reported
from
Annesley, England
@virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service
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hollibob
(@hollibob) reported
from
Stapleford, England
@virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service
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Shell
(@ShellHarris1992) reported
from
Derbyshire, England
Pay £50 a month for slow WiFi in my own home and a router that flashes the WiFi symbol all the time! Thanks @virginmedia - money well spent there. (The flashing drives me mad)
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darrell bush
(@manics1975) reported
from
Mansfield Woodhouse, England
What's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔
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Andy Whitley
(@arnoldbiker) reported
from
Mansfield Woodhouse, England
Hey @virginmedia I've been attempting to cancel my TV package now on 3 separate occasions. Just been told its an hour phone wait to cancel with no call back facility. Bet its not that long to wait if you want to join...
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Lee Warren
(@leebert666) reported
from
Derbyshire, England
@virginmedia can't believe broadband has been down since before 4pm. This isn't good enough😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@markjh68) reported
Daughter moved home @virginmedia came to do the install this morning didn't connect the TV didn't connect the phone and can't pass security because you've given out a new account number and a password that nobody knows along with a bill that nobody knows what it is HELP !
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gino di meo
(@ginodimeo) reported
@lynseydixon2 @virginmedia But unflattering, ketchup-stained joggers and slippers from the waist down.
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Mark Lee
(@mark1ee) reported
@virginmedia Can you tell me if you have any issues in PL1 Plymouth at all?
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David Quigley
(@Quiggy86) reported
@CatrionaShearer @virginmedia Do @virginmedia have customer services!?!? I have never been able to get a hold of them, even when I wanted to upgrade.
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A N D Y
(@edinjoiner) reported
@CatrionaShearer @virginmedia I was the same & bills were going up, i moved to Sky. Not had a problem…… yet
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James 🏴
(@thfcj_) reported
Virgin Media went down this morning and the estimated fix time has gone from 1:30 to 11:30, the van’s just left outside, what ******** has he left for if it’s not gonna be fixed for approximately another 9 hours…
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Pete 🇪🇺🏴☠️🍳
(@PeteWMarshall) reported
@virginmedia No; it cuts out every day and the range is extremely limited. Based on experience, it’s likely a problem with the actual piece of kit. I either need a technician to come out or a replacement hub
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Kieren
(@ktnztigers) reported
@virginmedia I just want internet issue resolved yet I'm being told it is fine. If it is fine why are all my devices both wifi and directly connected not working since Wednesday. Told to upgrade, told to buy new cables, told to wait 48 hours. This needs fixing not impressed
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Ste
(@MannahLFC) reported
@virginmedia We have ethernet in this one goijg to tv in bedroom and 3rd one which is wifi. I didnthink they were both wifi tho. Iv swapped ethernet cable too. When I try and connect via network it gives n27 code also
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Draegarth 💙 👣
(@Draegarth) reported
Didn't necessarily mean to get into a rant about broadband speeds, but it sucks when you realise the only way to get faster speeds is to move house! Can't even switch to Virgin Media cable because they don't provide services here. Stuck on outdated @WeAreOpenreach infrastructure.