Virgin Media

Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkby in Ashfield, Nottinghamshire, England 01/14/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham, Selston and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Wi-fi
United KingdomChesterfield Total Blackout
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomSelston Internet

Community Discussion

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Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • mjlappo Mikey Lappin (@mjlappo) reported from Nottinghamshire, England

    @virginmedia Thank you for getting back to me. I wanted to look at changing my package, however given the level of customer service I feel it’s best to move to another provider. I should be getting a call back from a Manager today. Fingers crossed 🤞🏼

  • jph1962 OfficialJohnHarrison (@jph1962) reported from West Bridgford, England

    @virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail

  • mattdowning5 matt downing (@mattdowning5) reported from Selston, England

    @virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.

  • mjlangrish MJL (@mjlangrish) reported from Nottinghamshire, England

    Impressive that @virginmedia customer service is so bad that by the time you get past the 20 minute hold they’ve closed!!

  • andie1105 Andrea Hodgkinson 💚 (@andie1105) reported from Nottinghamshire, England

    @virginmedia No I wasn’t. The customer service girl seemed very unsure as to how to proceed. I explained more than once that it was brand new. I explained my neighbour had VM and I connect to a hotspot when outside.

  • BalSanghera Bal Sanghera (@BalSanghera) reported from Nottinghamshire, England

    @Ofcom @virginmedia Low and behold I got a SMS stating they identified a network issue and it has now been resolved. Really wish @virginmedia trained thier call centre agents better. Back online thanks👍

  • hollibob hollibob (@hollibob) reported from Stapleford, England

    @virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service

  • nfourtythree Nathaniel Hammond (@nfourtythree) reported from West Bridgford, England

    @virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30

  • gm6016 Gareth Morgan (@gm6016) reported from Nottinghamshire, England

    Wifi down again for third time in two weeks. Not good enough @virginmedia.

  • smithy_steel sam steel (@smithy_steel) reported from Stapleford, England

    Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡

  • midgetgem1980 MelanieSmith (@midgetgem1980) reported from Heanor and Loscoe, England

    @virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs

  • nfourtythree Nathaniel Hammond (@nfourtythree) reported from West Bridgford, England

    @virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too

  • andie1105 Andrea Hodgkinson 💚 (@andie1105) reported from Nottinghamshire, England

    @virginmedia You are doing exactly the same as the people in the phone. Pretending to help but telling me to call the same number. You’re just sending me round in circles. Your customer service is terrible. It’s a complete waste of time!

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed

  • Frizzx PriPri (@Frizzx) reported from Mansfield Woodhouse, England

    @virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.

  • lisahaywood10 Lisa (@lisahaywood10) reported from Eastwood, England

    @virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since

  • modpies Darrin (@modpies) reported from Hucknall under Huthwaite, England

    @ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.

  • Gary_Moore14 Gary Moore (@Gary_Moore14) reported from Chesterfield, England

    @bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢

  • shell163 michelle levick (@shell163) reported from Chesterfield, England

    @virginmedia That would be me then, no service since lunchtime!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gregtank Greg Tank (@gregtank) reported

    @virginmedia Literally taking away "goodwill" shouldn't be any part of your working practices. I wrote to the Field Manager on 10 Feb to complain, raised a complaint via WhatsApp chat, nothing has come from it. It needs serious escalation but Virgin continue to make this difficult.

  • markeversedge mark eversedge (@markeversedge) reported

    @virginmedia Well my complaint doesn't seem to be going anywhere, no one seems to take this seriously, perhaps cisas will

  • cgzwolfman Cgzwolfman🎮 🤐 (@cgzwolfman) reported

    @virginmedia Wired ( ethernet ) fluctuates when doing a speed test between 200 - 600 connection seems very unstable . I have tried turning the router off and on and also a hard reset from within the router settings aswell as the reset on the back of the superhub

  • michellempurse Michelle Purse (@michellempurse) reported

    @amypackham15 @virginmedia @SkyUK It’s pretty shocking. Three days ago I actually got a customer service agent to agree their contract amd technwas woefully out of date but couldn’t do anything and no one available to transfer me to.

  • RageDarling rage ☺️ (@RageDarling) reported

    Did you know, it would actually be quicker for me to write a letter to Virgin Media, get in the car and drive to Sunderland than to call their Customer Service line 🤡

  • Rossboddingtons Ross (@Rossboddingtons) reported

    @RayTheJedi @virginmedia @Atikur_ I swear there having you on but you miss a payment or cancel your direct debit out will receive so many calls and help then wankers

  • katies17x katie (@katies17x) reported

    Warning to anyone looking to using @virginmedia DON’T BOTHER. #headingoverto @skytv better customer service by miles!

  • _AsukaLangley Asuka (@_AsukaLangley) reported

    Thank you @virginmedia after 4 months of back and fourth we have finally fixed the issue with my Hub 3 thanks to your Super Intelligent WIFI pods Very kind ******* the phone was committed to solving the issue goes to show there is a human on the other end and not a robot! 🥰

  • mykietendo Pizza-lord5000 (@mykietendo) reported

    @virginmedia no. I spoke to an engineer face to face a couple days ago as I said. They lied to my god damn face and I am furious.

  • BenFrostMusic Ben Morales Frost (@BenFrostMusic) reported

    @virginmedia UPDATE: I'm now talking with the SIXTH customer service rep on Whatsapp, and they've asked all the same questions *again*. I tried calling you the other day but you there was a 4 hour queue. I have asked over TEN times to end my contract and it has not happened.