Virgin Media

Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

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The latest reports from users having issues in Kirkby in Ashfield come from postal codes NG17.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkby in Ashfield, Nottinghamshire, England 02/02/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Chesterfield, Alfreton, Kirkby in Ashfield and Selston.

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City Problem Type Report Time
United KingdomNottingham Internet
United KingdomNottingham TV
United KingdomMansfield Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet

Community Discussion

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Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • Frizzx PriPri🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England

    @virginmedia worst WiFi ever! How am I meant to work when the WiFi keeps cutting out! 🤬

  • GrahamCooper61 Graham Cooper (@GrahamCooper61) reported from Mansfield Woodhouse, England

    @virginmedia how much will I owe if I cancel now. my contract ends in may please

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia I will send another complaint now. I am@just trying to find out how to cancel the service through the ‘text service’

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia I don’t have one that I can see. I shall make another complaint and also include how king it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @jeremycorbyn Don’t tell @virginmedia my wifi is **** as it is without more using it

  • _teecarts tia carter🥑 (@_teecarts) reported from Eastwood, England

    virgin media is down in my area so looks like i can’t work👏🏼

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I am still trying to pay my bill, I have been since earlier this morning, just tried on a laptop and as soon as I click on pay now it comes up with message your session has timed out please help Thanks

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia I don’t have one that I can see. I shall make another complaint and also include how long it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.

  • ceejay278 Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England

    @chlosharpp @virginmedia @neckdurp Did you get through yet? Ridiculous when you only want to transfer your service to your new flat! 🙄

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia @MartinSLewis @BBCWatchdog I have tried all these methods and no one can help with my WiFi issue! I can’t get through on the phone have tried daily for weeks. I have even sent complaints and had no reply.

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia Reference: C-1501213540 I have asked to be disconnected after another day of not being able to get the issue fixed.

  • Battlemuch4WW Steve Battlemuch (@Battlemuch4WW) reported from Nottinghamshire, England

    @virginmedia - losing any faith here - an hour on hold on Friday and another hour today. Appreciate the issues with staff working hours but you need a better way for customers to engage. I’m trying to address an increase from £43 to £59 for broadband costs! Maybe it’s time I left

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I have tried 2 or 3 times this morning to try and pay my bill, I could not find my p/w so had to reset and it kept timing out and I was not on long tried on computer and phone will try later when I get up please advise if problem your end Thanks

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia even your text message service is cutting me off now. I really don’t know how to get in touch with anyone! I just need my WiFi to work!!!

  • Chops_Wallage Michael Wallage (@Chops_Wallage) reported from Ripley, England

    @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia I’m not sure how long they will take as I sent the complaint on 16th December. So almost a month!

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia We have tried this and have got nowhere. @MartinSLewis are Virgin Media on your radar for poor service and terrible customer service. @broadbanduk this service from VM is non-existent and there is no way to contact them for a reliable solution.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kilted1909 gus hay (@kilted1909) reported

    @virginmedia The young lady from the tech dept did a fantastic job in getting the set up started & even called back to make sure service was running

  • suzziemacd Suzzie Macdonald (@suzziemacd) reported

    How can you actually get in contact with @virginmedia 🙄🙄 TVs been broken for days and apparently getting it fixed is not an option by their team 🙃

  • SenseMakesNone ꜱᴇɴꜱᴇ ᴍᴀᴋᴇꜱ ɴᴏɴᴇ™ (@SenseMakesNone) reported

    @virginmedia @_Ljmog95 Ah yes. Engage on twitter and provide less that zero help, and push people towards the exact same customer service team that failed them. A for effort.

  • FacemanSmith Faceman (@FacemanSmith) reported

    @virginmedia Hi, I have the Vivid 1GB broadband but I am only getting sync speeds of 500MB. I cannot get a hold of tech support as after clicking all the options when calling it just says call centres are shut cause Covid.

  • Katie36353065 Katie (@Katie36353065) reported

    @virginmedia Virgin media has been down all day. Isolating in lockdown and can’t even do my university work! Absolutely shocking, every time I check the service status the time the internet is supposed to be back on just goes up! Pay all that money for absolutely RUBBISH internet!!!!!!

  • meesharr mica swarbrick (@meesharr) reported

    @virginmedia I tried talking to the technical team and the person I spoke to earlier pretty much told me he could do nothing and then refused to log my complaint so I had to request the call was transferred to someone else

  • k4i5_ Juanito (@k4i5_) reported

    @virginmedia someone was meant to come and install our new broadband yesterday but didnt turn up been trying to call all day today without being able to get through to anyone as i dont have an account number as im a new customer. Not a great start. Someone please help

  • Sarah_LFC92 Sarah LFC (@Sarah_LFC92) reported

    Anyone else having problems logging into sky sports via virgin? It just takes me back to sky sports page and to log in again! @virginmedia @SkyHelpTeam

  • bethlamont Beth Lamont (@bethlamont) reported

    @virginmedia Received a reply after 24 hour wait, was transferred to customer relations messaging service who since haven't replied to me. Is it possible for somebody to call me?

  • bored_718 Mrs.Scott 👩‍❤️‍👨👩‍❤️‍👨 (@bored_718) reported

    @virginmedia why is ur wifi so bad