Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Mansfield, Alfreton, Chesterfield and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Wi-fi | |
| Ilkeston |
Internet | |
| Ilkeston |
Wi-fi | |
| Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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HaloOolee
(@lolom5m5) reported
from
West Bridgford, England
@virginmedia I moved to new house and I’m struggling with moving my internet. No one help me, live chat , phone call, moving team 💔💔. Each services have transferred me to other by answer machine !!!! What happened !!!
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Tuesdy Burgin
(@TuesdyB) reported
from
Ilkeston, England
@virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.
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Jade Lewis
(@JadeLewis92) reported
from
Felley, England
@virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!
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Steve
(@Walpie27) reported
from
Nottinghamshire, England
@virginmedia So is there still no solution to this? It is definitely a site issue
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Andy Pusey
(@AndyPusey) reported
from
Nottinghamshire, England
Any of my pitiful number of followers thinking joining virgin media ? DONT. Their service is pitiful and they can **** up the un-fuckable. . Two hour hold not for something they promised was sorted last months. £223 taken from my acc not due. Hate the *******.
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍
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Phil Simpson
(@codeprint) reported
from
Nottinghamshire, England
@KMShaw75 @virginmedia Problem is.....their broadband is so much faster than others companies on offer, but on this occasion it’s my Mum’s and she’s given up are online gaming fix now so speed isnt as important as quality of customer service.
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Steve
(@Walpie27) reported
from
Nottinghamshire, England
@virginmedia Ok, but surely it’s a site issue.
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Patricio R. Sanchez
(@psanchezc) reported
from
Nottinghamshire, England
@virginmedia @0rochi I’m with the same issue. All looking normal but no able to open any website and mobiles desconnected too!
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natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
@virginmedia Yes its a problem everywhere not my box
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Phillip Darlington
(@phillipmichaeld) reported
from
Nottinghamshire, England
@virginmedia Hello, thanks for the reply. Yes I had already tried that which kept it going well for a few days before the problem reappears.
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Rikki Walker
(@rikkiwalker) reported
from
Annesley, England
Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@virginmedia could you tell me what’s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? It’s pixelating & unwatchable a lot of the time
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
Horrendous service from @virginmedia , 5 days without a solid internet connection, no updates despite registering my mobile no and now trying to call up and getting cut off while on hold for 15 minutes!! Absolute joke
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
8 days without being able to have a stable internet connection, complaint raised and no response within 72 hours as advised and another half an hour on hold...thanks @virginmedia for the excellent service you provide
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natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
Is anyone's @virginmedia not working??
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Linda Parnham
(@LindaParnham) reported
from
Chesterfield, England
@virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!
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Laura Plumbley
(@LauraPlumbley) reported
from
Kimberley, England
@virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted
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Cameron Clark
(@Camclarky) reported
from
Nottinghamshire, England
@Miss_Deacon9l @virginmedia I'd ask to speak to a manager, absolutely appalling customer service!
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Bonsall
(@EsssBeee) reported
@virginmedia You have emailed to say the issue in my area is fixed but I still have no broadband. I now have to wait until Friday 23rd for a technician to come out, meaning I cannot teach online and lose all my earnings for this week. Will I be compensated?
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Tony Woods
(@TonyRiTiger) reported
@virginmedia loss of broadband and TV in G20 last night from 7pm. Text update just after midnight to say issue has been resolved. Woke up and still no broadband and service page states wont be fixed until 21st/22nd?
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Desmond Shiels
(@desshiels) reported
@virginmedia So how does someone cancel by post and ensure their post arrives and is opened exactly 30 days before the date they want to cancel. Please explain?
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Jim Watson
(@jim_watson1882) reported
@EggsyGLC @virginmedia Dont accept their apology. Ask to start a formal complaint and if they say they wont you can accept their apology as their final response and contact the ombudsman. Taking a case to the ombudsman costs them £500 even they end up siding with the company
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Helen Dewdney
(@ComplainingCow) reported
For the 4th time I'm taking @virginmedia to ADR and for the 4th time I will win. The rudeness, ignorance and appalling service is straightforward!
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jennifercwilson
(@wilsonjenny83) reported
@anthony69620634 We must live near by I too am in the 12th day odf no broadband appalled by @virginmedia absolutely abysmal service constant changing of fix times, unable to speak to a human being, major stress related to work/college etc..... But still very happy to take my direct debit yesterda
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Kirsty R
(@_ad_astra_) reported
@virginmedia The entire order! I ordered a TV box/ service on 2/12, got the paperwork emailed to me and when I have contacted, the order was not placed. I would like this sorted in time for Xmas although I know that might be impossible now! Can you suggest what to do?
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LOL_VO
(@LOL_VO) reported
@virginmedia Yes you said that above. That's compensation though. I'm talking about a refund just for the services for that day (s). Being were paying for a service which we currently have no access too.
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kereeshasophia
(@kereeshasophia1) reported
@virginmedia Why would I check? When I was guaranteed it would be fixed that day in order for me to renew my contract. Again that should not matter when I’ve been paying for a service I am not receiving
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Arti Patel
(@ArtiPat38512613) reported
@virginmedia @O2 I’m told to go through a complaints procedure which is probably as rubbish as Virgin media’s call centre. I don’t want to waste time complaining want my virgin media installed and I’m told now the 5th Jan , get me an emergency engineer then and sort it today.