Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Nottingham, Ilkeston, Mansfield, Sutton in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Phone | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Internet | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Wi-fi | |
| Mansfield |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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Trent
(@endpete) reported
from
Radcliffe on Trent, England
@virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.
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Thomas Robinson
(@Tomasu87) reported
from
Staveley, England
@virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
@virginmedia Cancellations team have booked me and engineer for today , however it’s now almost 2 weeks without a usable internet connection whilst trying to work from home. Not at all happy with the customer service I’ve received so far as the service team doesn’t listen
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?
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Matthew Nash
(@MJNashy) reported
from
Hucknall under Huthwaite, England
@Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
@virginmedia I did speak to someone who said they’d made some changes to my settings and told me that would fix my connection and then lied to me saying they will transfer me to complaints to discuss my ongoing issues but in fact transferred me to cancellations
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Phillip Darlington
(@phillipmichaeld) reported
from
Nottinghamshire, England
@virginmedia Hello, thanks for the reply. Yes I had already tried that which kept it going well for a few days before the problem reappears.
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Andrea Chipman
(@AndreaChipman) reported
from
Nottinghamshire, England
@JordoClarky @virginmedia Appalling service tonight in Nottingham, two weeks after being told that all faults had been fixed. We need reliable internet service. Virgin is clearly having systemic problems in certain parts of the country and shouldn’t be charging those customers extortionate prices
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?
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toni 🌸
(@antoniaff17) reported
from
Nottinghamshire, England
2nd online seminar of the year = absolute fail. I couldn't hear anyone on the call and the wifi decided to drop the call for about 10 minutes. @virginmedia disappointed. Final year of uni not looking good
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Thomas Robinson
(@Tomasu87) reported
from
Chesterfield, England
Hi @virginmedia your email part of the web site has been down for about week now
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
8 days without being able to have a stable internet connection, complaint raised and no response within 72 hours as advised and another half an hour on hold...thanks @virginmedia for the excellent service you provide
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Matthew Nash
(@MJNashy) reported
from
Nottinghamshire, England
@virginmedia Im trying to pay my bill over the phone. Keeps asking for acc details then cutting me off. Then pressed # to receive a text message - not received a message yet. Can anyone help?
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Sean
(@WafcSean) reported
from
Nottinghamshire, England
@virginmedia And broken again. Do you actively like stopping people from doing their job? Wastemen
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.
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Mark Haydock
(@MarkHaydock5) reported
from
West Bridgford, England
@StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia do you have this number to send out text messages 789445 if not then it is a spammer using your name, please advise either way, I have heard you are getting spam problems Thanks
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Sean
(@WafcSean) reported
from
Nottinghamshire, England
@virginmedia It was - until now. This is garbage. Been on and off for 4 months (including a new router) but now you’ve just gone to full intermittent service, while we’re in full isolation too. Proper naff.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marian
(@TheMums) reported
@virginmedia Now this. But still rubbish like yesterday. Great news, we've fixed your services. If you're still experiencing issues, go to our service status page to check our services:
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I
(@quafferofbeer) reported
@nickymisfit @MoneySavingExp @virginmedia I had 300Mbps with Virgin Media but rarely got above 10Mbps. Often was down to bytes. Hopeless.
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Pobsport Racing
(@PobsportRacing) reported
@virginmedia When checked, says no fault. But when go through resetting that doesn't fix fault, only then does it admit there is intermittent service issues. Exact same script EVERY time. It's unacceptable
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Stuart miller-kirkpatrick
(@mufcsmk) reported
@virginmedia Get told errors will be corrected then they never are. Get passed around call centres person to person each spouting lies #dontbuyvirgin
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Debbie Hogan
(@demanda82) reported
Is the virgin media player app still down???#virginmediaplayer
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Mario Cesar
(@mariowaza) reported
@virginmedia They did not. All I got was a “The system isn’t allowing me to do it, even after trying manually.” It came down to 3 days after about 2.5h in the chat, but it doesn’t really make much sense.
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Diamonds Are Red
(@DiamondsAreRed1) reported
@virginmedia So nobody called back within the agreed timescale. What a surprise. Awful service. I shall be cancelling and sending the equipment back.
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Lee
(@Leewfc09) reported
@virginmedia My grandads service was completely out again yesterday. No phone service and had to knock on a neighbours door panicking. He’s got copd and heart failure gasping for breath. And you want £21.50 a month more off him for that service? Go 🤬🤬🤬🤬 yourselves
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Trishika #LiveableNHSBursary
(@TrishikaSuji) reported
@virginmedia instead trying to launch planes into space maybe fix the wifi first. So fed up of calling your offices and going around and around in circles. And now your offices are closed! Feeeed up.
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Shaun
(@LfcShaunjudge) reported
Hey @virginmedia I'm hearing the internet is down in the Salford area of Manchester as there don't seem to be any Man Utd fans online...