Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield, Mansfield, Alfreton, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
-
Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
@virginmedia What forums? I have a fault so phoned Virgin who ‘booked’ an engineer who never arrived. You then had no knowledge of an engineer. Explained the fault and call centre refused to send an engineer or replacement box. How is a forum supposed to help?
-
Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
@virginmedia If an engine light comes on in your car but it still drives badly, do you ignore it? She even offered to send me a longer cable so I could move the box. For £99. For some coax cable! I don’t know why I bothered renewing my contract. Utter waste of time. Virgin sucks.
-
andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted
-
Thomas Jenkins
(@hellstorm86) reported
from
Nottinghamshire, England
I am stick to death of @virginmedia today. My internet has dropped out 3 times today for 10-15 min at a time. No service issues in the area just router / connection falling on its arse. Happening loads in the past month
-
Peter Boardman
(@peterboardman64) reported
from
Chesterfield, England
@virginmedia no internet service in Chesterfield S40? What’s the problem?
-
Gooner
(@TheG0000ner) reported
from
Chesterfield, England
Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!
-
Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia please see attached bill was paid just printed tbis off all other pages are in a file will email when I get the file out been with you for years still got tv and broadband home phone not working mobile on EE
-
Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
After waiting in all afternoon and cancelling a social occasion and delivering a customer’s potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, it’s a good job I work from home 😡
-
Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
@Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a £99 call out charge to check their equipment showing an error light. Wifi is painfully slow.
-
Richard Clark
(@richardcclark) reported
from
Nottinghamshire, England
@virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail
-
𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
-
Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need
-
MS Estates
(@MS__Estates) reported
from
Nottinghamshire, England
@vmbusiness is there a problem in the NG7 area please?
-
Thomas Jenkins
(@hellstorm86) reported
from
Nottinghamshire, England
@virginmedia No local issues as mentioned but random disconnects for 10-15 min.
-
Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!
-
Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.
-
Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.
-
Thomas Jenkins
(@hellstorm86) reported
from
Nottinghamshire, England
@virginmedia for the past 2 weeks during the day I get 1-2 internet disconnect issues for 15 minutes at a time. No known issues in the area. How do I get this sorted?
-
steve
(@GI35ON) reported
from
Ollerton and Boughton, England
@virginmedia can you tell me if there are any issues in my area please.... I have no internet no tv and no phone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Alex Savage
(@MonsieurSavage) reported
@virginmedia this is a joke now. You are taking our money despite not providing us with any service for 5 WEEKS…!! Pathetic company.
-
PAUL BALLARD
(@DonttrusttheBBC) reported
@virginmedia my wifi is absolute crap. Unreliable, buffering on a Sunday morning and at other times. Either the router is useless or the TiVo or whatever you call it is useless at picking up the signal. Maybe @BT would be better for me as they have Wi-Fi thingy on a post outside
-
ZipClap
(@ZipClap) reported
@rawsonjones @virginmedia LOL Ben if it's any consolation my Fido has been down for five days straight in downtown Toronto. I was just about to switch to Virgin. :)
-
A Wondering Loner
(@CluelessH) reported
@virginmedia It's not my phone. It's the service overall. going on the VM forums others are moaning about it. It's the masts.
-
Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia Did you read the message, I don't want to call or use whats app ad uve spent far too long doing this already. So I'll have to complain in writing then it seems. Shocking service yet again you do not read whta a customer is saying.
-
Warren Wooldridge
(@wwooldridge) reported
@virginmedia Managed to get through to customer services who are now saying there’s a “complex” problem in area and engineers are doing there utmost to resolve this. Perhaps there should be a “complex” problem with my direct debit each month there are issues that be ok ?
-
GeeDub
(@realgeedub1979) reported
@virginmedia @MazDeLaPaiz We have same issue with our Hive and Hub. Any idea or suggestions how this was fixed. Restarted Hive the Routers. Tried everything and the app still isn't working and showing as not connected. The Virgin Connect app not recognising the Hive either. Cleared Cache on both apps too.
-
Mike Grace
(@brewstergracey) reported
@virginmedia Since technical error prompt appeared understandable I did not pursue the matter further It’s begs the question why do you not contact support/It to resolve issues for dissatisfied customers
-
sim
(@sim_missim) reported
@virginmedia Yes it did show on service checker been down from afternoon to 16.45 Last week it was most of the sat last Saturday
-
Craig Patrick
(@Peasy570) reported
@virginmedia So now we have gone from hoping to have service restored by last night at 7.30, to today at 12.30, then this evening at 8.30, and the latest update is tomorrow at 10 30. Appalling service, yet we won't get any refund unless it's still off most of tomorrow.