Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, Alfreton, Chesterfield and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Ilkeston |
Total Blackout | |
| Mansfield |
Internet | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Internet | |
| Ilkeston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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Phil Tomlinson
(@ambassador_phil) reported
from
Nottinghamshire, England
@virginmedia You are quite simply not listening to my complaint. Thank you but let’s end this convo and I will phone ‘customer retention’.
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Darren Fuller
(@dazfuller) reported
from
West Hallam, England
@virginmedia And that information is exactly the problem and the thing which needs reviewing by your security teams. It's terrible advice!
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Gary Moore
(@Gary_Moore14) reported
from
Chesterfield, England
@bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢
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James
(@JamesOLeics) reported
from
Bingham, England
@virginmedia So this is still going on and your website says there is no issues in the area, when I call I just get an automated message. Competitors are looming on Twitter...
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.
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Lisa
(@lisahaywood10) reported
from
Eastwood, England
@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since
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Chris
(@chriskeeton) reported
from
Nottinghamshire, England
@alandavies1 @virginmedia That's an incredibly accurate description of my experience as well. Not only do they pass you from pillar to post, and know nothing about what each has told the customer, they also don't acknowledge anything UK customer center tells you. You're called a liar and no one helps.
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David Dring
(@davidrdring) reported
from
Mansfield Woodhouse, England
There's a special place in hell for Virgin Media's barely English speaking customer service team
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sam steel
(@smithy_steel) reported
from
Stapleford, England
Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail
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Darrin
(@modpies) reported
from
Hucknall under Huthwaite, England
@ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.
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mark wright
(@markbobwright) reported
from
Sutton in Ashfield, England
@matt_tomo1 @virginmedia Can’t even speak clear English 🙄 to deal with a problem
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Mark Simms
(@marksimms3) reported
from
Selston, England
@virginmedia Brilliant answer! Except the person I spoke to said it was a problem affecting this area ... it doesn’t matter how it’s affecting anyone / we aren’t getting what we’ve paid for and this is why people are desperate for a credible, honest, reliable, trustworthy provider....
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Rob Holland ⚽️🏐
(@fullpeltuk) reported
from
West Bridgford, England
@Turkey_Twizzler @EE @virginmedia I’m back with EE having previously left 3 years ago as the service was bad. O2 weren’t much better really. My advice, shop around loads, price comparison sites are good now for letting you find loads of deals for the phone you want, your budget etc
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Mikey Lappin
(@mjlappo) reported
from
Nottinghamshire, England
@virginmedia Thank you for getting back to me. I wanted to look at changing my package, however given the level of customer service I feel it’s best to move to another provider. I should be getting a call back from a Manager today. Fingers crossed 🤞🏼
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San Fran Girl
(@LisaHoppi) reported
from
Hucknall under Huthwaite, England
@munkilove @SkyUK @NatalieMariaS59 @virginmedia I wouldn’t bother, if cancel and move to @virginmedia That’s what I’m going to do
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too
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Bal Sanghera
(@BalSanghera) reported
from
Nottinghamshire, England
@Ofcom @virginmedia Low and behold I got a SMS stating they identified a network issue and it has now been resolved. Really wish @virginmedia trained thier call centre agents better. Back online thanks👍
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James
(@JamesOLeics) reported
from
Bingham, England
@virginmedia Shit response
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Gareth Morgan
(@gm6016) reported
from
Nottinghamshire, England
Wifi down again for third time in two weeks. Not good enough @virginmedia.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Sullivan
(@Steve63190212) reported
@virginmedia What’s the point when I can’t use the internet to get online you ***! @virginmedia you are suppose to provide this and a customer service too but do neither 💩💩💩
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Kev Granelli
(@KevGranelli) reported
@virginmedia No faults listed anywhere in are we have a technician out tomorrow the 4th one in 2 weeks to see if they can help and see what the problem is but see how it goes.
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Andleigh
(@andleigh78) reported
@virginmedia hi again, this issue has still not been resolved despite your multiple promises of my account being credited for all of the overpayments I have made, another £27 was taken from my account yesterday...
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Gillian_Mabbitt
(@DrMintheNorth) reported
Trying to cancel @virginmedia contract - why is it so difficult? Two requests over a month and almost two hours in their whats app chat and I don’t feel any further forwards. Feel like there’s a special *ignore* button for leavers. Still. Makes me feel more validated for leaving.
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chris phillips
(@chrisp691) reported
@virginmedia so didn't get back to me about my mother's tv problems and talking to a call handler #welldonevirgin
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Michael
(@MICKLE_M) reported
Anyone else having serious issues with virgin media over the last few days ?
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Dean
(@Dean92793) reported
@virginmedia I will hold out till tomorrow morning in case the tv issue gives the broadband. If there's no luck I'll contact them tomorrow thank you :)
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Tony Potamus
(@Taiko_Potamus) reported
@virginmedia Yeah, no update since talking to somebody this mornin about maybe fixed by Jan 5th. Then he started mumbling about automatic compensation...I don't want compo. I'm like I'd just like to be kept in the loop but nothing is being updated and I'm still without Internet. Help please
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Mikie
(@mikiejboy69) reported
@virginmedia Hello Virgin currently experiencing the same issues (yet again) can you check again for a fault and again when there it’s likely to be fixed!
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Kieron Franks🎸☘️🕉
(@kieronjfranks) reported
@virginmedia Complete and utter loss of broadband. Doesn’t help when I’m working at home. It’s been happening almost daily since the beginning of December.