Virgin Media

Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkby in Ashfield, Nottinghamshire, England 03/11/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, Alfreton, Chesterfield and Kirkby in Ashfield.

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City Problem Type Report Time
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomNottingham Wi-fi
United KingdomNottingham TV
United KingdomIlkeston Internet
United KingdomMansfield Internet

Community Discussion

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Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • psanchezc Patricio R. Sanchez (@psanchezc) reported from Nottinghamshire, England

    @virginmedia @0rochi I’m with the same issue. All looking normal but no able to open any website and mobiles desconnected too!

  • simelynch Simeon (@simelynch) reported from Nottinghamshire, England

    was gonna say this long weekend was a good excuse to catch up on some stuff but no i’m a virgin media customer!!!

  • Camclarky Cameron Clark (@Camclarky) reported from Nottinghamshire, England

    Virgin media have ruined my night, whole thing goes down 5 minutes before kick off!

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I am trying to send an email with some serious issues of what I think is hacking coming from a #friends #phone #texts with #links and #login #pasword but you don't have a #working #email #CustomerService #attrocious

  • TuesdyB Tuesdy Burgin (@TuesdyB) reported from Ilkeston, England

    @virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.

  • katephus kate kells (@katephus) reported from Ilkeston, England

    @virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP

  • followmeplz39 natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England

    Is anyone's @virginmedia not working??

  • Toonbazza Barry Penaluna (@Toonbazza) reported from Bingham, England

    @virginmedia Tried to renew deal, promised a price but never sent contract following call, called back and next advisor offered higher price. Eventually agreed to honor initial offer but then sent through a contract for wrong amount. Wasted 2 hrs waiting on online chat today.

  • veganoo VEGANOO Ⓥ (@veganoo) reported from Nottinghamshire, England

    @virginmedia your customer service people for Virgin Mobile UK are hopeless! Over 3 hours now for a simple request. Keep getting passed to wrong department and waiting for an answer all over again!

  • derbytrim John Byrne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@derbytrim) reported from Belper, England

    @virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.

  • CarlyssWorld Carly (@CarlyssWorld) reported from West Bridgford, England

    @virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke

  • ismith1968 Ian 🔴⚪️🔴🏴󠁧󠁢󠁥󠁮󠁧󠁿🇹🇷 (@ismith1968) reported from Nottinghamshire, England

    You get an email from @virginmedia saying your latest bill is ready when for the last 2 weeks the internet has been off & on more times than a light switch with no mention of compensation for the reduced service.......very poor

  • Toonbazza Barry Penaluna (@Toonbazza) reported from Bingham, England

    @virginmedia spoken to 3 advisors over recent weeks to resolve contract issues, none of them did what they said they would. promised a manager callback 2 weeks ago, never happened. Made a complaint using online form 12 days ago and not been acknowledged. Hopeless!

  • guchmanku Gurcharan (Guch) Manku (@guchmanku) reported from West Bridgford, England

    Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...

  • Kizztronice Kizzy 🦇 Puckmigo23 (@Kizztronice) reported from Awsworth, England

    @virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.

  • GraemeDixon_ Graeme Dixon (@GraemeDixon_) reported from West Bridgford, England

    @virginmedia down again.

  • ChrisG_TSU Christopher Galazka (@ChrisG_TSU) reported from Mansfield Woodhouse, England

    Surprise surprise Virgin Media is down again 😑

  • ccielucas CARLA LUCAS (@ccielucas) reported from Pleasley, England

    @BenJamesPhotos @virginmedia Was with Virgin & initially happy with the service. Their customer services were dreadful when I wanted to cancel to go to Sky who were alot cheaper. No loyalty was shown at all & that is the one thing Sky has proved they have an abudance off during a hugely difficult 18 months.

  • JUNIORC4RT1ER 🔥 𝓙𝓾𝓷𝓮𝓬𝓱𝓲 𝓒𝓪𝓻𝓽𝓮𝓻®️❄️🚀🇯🇲 (@JUNIORC4RT1ER) reported from Nottinghamshire, England

    Pmsl blaming virgin media on having no signal LMFAO 😆 #NS10v10

  • aaryannax DjAaryAnnaleise🇯🇲💕 (@aaryannax) reported from Nottinghamshire, England

    virgin media down again? lol i’m tired

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rebeccaanne1983 Rebecca Wood (@rebeccaanne1983) reported

    @virginmedia shocking I have never experienced such bad service shocking

  • Cash_1974 Just Kieron (@Cash_1974) reported

    @virginmedia You've put my bill up by £14. Speed dropped from 500mb to 50mb and your webpage says - intermittent service call us in 24 hours - it's intermittent because your knuckle dragging team of idiots were pulling at wires in the street outside last night. It was fine before then.

  • 1966mdh martin howlett (@1966mdh) reported

    @virginmedia Service back at 11pm. No info given. Just came on. Not the best customer service.

  • jrfrank Jane Franklin (@jrfrank) reported

    @virginmedia App shows no hub connected when there is broadband - pods not speaking to hub - many people reporting issues with the app and no one @virginmedia acknowledging that there is a problem

  • jrfrank Jane Franklin (@jrfrank) reported

    @virginmedia I have already called - several times - they have denied that there is a problem - we will have to consider closing our account

  • emmayay EmmaMowles (@emmayay) reported

    @virginmedia our broadband connection is awful. You have admitted there is a fault and your engineers are working on it. The date comes and goes, we contact again, same message diff date. DIRE, we’re so fed up, how are you going to resolve this please?

  • AK4INSURANCE Andrew Kirby*️⃣😷 🍥 (@AK4INSURANCE) reported

    @virginmedia I did as you asked. Guess what. Nothing. Not even an acknowledgment of the email. Very very poor customer “service”.

  • josh12954 Joshua Spurrier (@josh12954) reported

    @virginmedia what is going on with the internet issues over the last 24 hours

  • novroide S P. (@novroide) reported

    @vmbusiness our office has been without internet since Thursday 13th AM, no official word from Virgin Media of an outage in our area. Was told an engineer would be out Friday but with no arrival. No text, call or email from Virgin Fault ref: FO10187530

  • misra98 Sunil Misra (@misra98) reported

    Continuous problems with @virginmedia internet for the past god knows how many months. After months of complaints an engineer came and said the cable to my property needed replacing. They have offered and missed at least 5 appointments. Still crap.