Virgin Media

Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkby in Ashfield, Nottinghamshire, England 12/10/2025 13:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham, Mansfield, Sutton in Ashfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Wi-fi
United KingdomChesterfield Phone
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • AndyPusey Andy Pusey (@AndyPusey) reported from Nottinghamshire, England

    Any of my pitiful number of followers thinking joining virgin media ? DONT. Their service is pitiful and they can **** up the un-fuckable. . Two hour hold not for something they promised was sorted last months. £223 taken from my acc not due. Hate the *******.

  • Camclarky Cameron Clark (@Camclarky) reported from Nottinghamshire, England

    Virgin media have ruined my night, whole thing goes down 5 minutes before kick off!

  • LindaParnham Linda Parnham (@LindaParnham) reported from Chesterfield, England

    @virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!

  • Walpie27 Steve (@Walpie27) reported from Nottinghamshire, England

    @virginmedia Ok, but surely it’s a site issue.

  • ccielucas CARLA LUCAS (@ccielucas) reported from Pleasley, England

    @BenJamesPhotos @virginmedia Was with Virgin & initially happy with the service. Their customer services were dreadful when I wanted to cancel to go to Sky who were alot cheaper. No loyalty was shown at all & that is the one thing Sky has proved they have an abudance off during a hugely difficult 18 months.

  • CarlyssWorld Carly (@CarlyssWorld) reported from West Bridgford, England

    @virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke

  • TuesdyB Tuesdy Burgin (@TuesdyB) reported from Ilkeston, England

    @virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.

  • Walpie27 Steve (@Walpie27) reported from Nottinghamshire, England

    @virginmedia So is there still no solution to this? It is definitely a site issue

  • veganoo VEGANOO Ⓥ (@veganoo) reported from Nottinghamshire, England

    @virginmedia your customer service people for Virgin Mobile UK are hopeless! Over 3 hours now for a simple request. Keep getting passed to wrong department and waiting for an answer all over again!

  • psanchezc Patricio R. Sanchez (@psanchezc) reported from Nottinghamshire, England

    @virginmedia @0rochi I’m with the same issue. All looking normal but no able to open any website and mobiles desconnected too!

  • followmeplz39 natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England

    Is anyone's @virginmedia not working??

  • GraemeDixon_ Graeme Dixon (@GraemeDixon_) reported from West Bridgford, England

    @virginmedia down again.

  • followmeplz39 natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England

    @virginmedia Yes its a problem everywhere not my box

  • ChrisG_TSU Christopher Galazka (@ChrisG_TSU) reported from Mansfield Woodhouse, England

    Surprise surprise Virgin Media is down again 😑

  • aaryannax DjAaryAnnaleise🇯🇲💕 (@aaryannax) reported from Nottinghamshire, England

    virgin media down again? lol i’m tired

  • katephus kate kells (@katephus) reported from Ilkeston, England

    @virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP

  • guchmanku Gurcharan (Guch) Manku (@guchmanku) reported from West Bridgford, England

    Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...

  • Kizztronice Kizzy 🦇 Puckmigo23 (@Kizztronice) reported from Awsworth, England

    @virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.

  • JUNIORC4RT1ER 🔥 𝓙𝓾𝓷𝓮𝓬𝓱𝓲 𝓒𝓪𝓻𝓽𝓮𝓻®️❄️🚀🇯🇲 (@JUNIORC4RT1ER) reported from Nottinghamshire, England

    Pmsl blaming virgin media on having no signal LMFAO 😆 #NS10v10

  • red_dog14 Steve Barlow (@red_dog14) reported from West Bridgford, England

    @virginmedia could you tell me what’s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? It’s pixelating & unwatchable a lot of the time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • millwallnick80 Nick Davenport (@millwallnick80) reported

    @virginmedia Update according to the team it was 26th Nov 2021 not 6th and not July as shown on the virgin mobile site still confused but at least I'm aware now thanks for your help stay safe take care enjoy rest of your weekend also

  • BenThurston Medium Ben (@BenThurston) reported

    @virginmedia It has a string of comments which are all -we're working on your issue or we're looking into your issue, dating back to 4/11/21. All I have requested is a call from a manager. It doesn't need looking into. It also states the wrong no. as my contact number.

  • WiganStarJr Ethan 🇬🇧 💚💙🤍💙🤍💚 (@WiganStarJr) reported

    @virginmedia I think you need fix the Internet in ince there is definitely somthing wrong

  • nicholasjemetta Nicholas Jemetta (@nicholasjemetta) reported

    @virginmedia Yes I did that when I was there yesterday. App had a few problems connecting (due to problems with wi-fi). I made a bit of progress and was offered the wi-fi pods. Do they work with pre-existing non-Virgin boosters (as my MiL has one)? Also are the Virgin pods free?

  • ofcAnthony Anthony, of course 💉💉 (@ofcAnthony) reported

    @virginmedia I've provided that already. My router performs a speed test automatically every day, and is wired directly to the hub (which is in modem mode). It's just the screenshots are me viewing the app on my phone. I've also tested it from other wired devices on the network.

  • BenThurston Medium Ben (@BenThurston) reported

    @virginmedia I've also told them over the phone to use the mobile number, not the landline, but that hasn't been updated. I'm all out of ideas - the only solution Virgin seem to offer is call them every 48 hours for the rest of time.

  • AMFleming Anne-Marie Fleming (@AMFleming) reported

    @virginmedia Not yet resolved. Raised a complaint again today. Phoned several times & told someone would phone me back but nobody did. Very poor customer service yet again.

  • luboxon Wojtek Lubowiecki (@luboxon) reported

    @AndrewEuropean My router has developed issues since I had mine. Shall I ring Virgin Media or my GP?

  • imranchandio Imran chandio (@imranchandio) reported

    @virginmedia I have been from one team to other without any resolution so decided to cancel, I have been with VM

  • Operatraveller Operatraveller (@Operatraveller) reported

    @virginmedia Thank you. I will file a complaint tomorrow. The box doesn’t restart. It just says Starting up… but never moves on from there. Tried unplugging, leaving unplugged, then replugging but nothing happens