Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Kirkby in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Chesterfield, Mansfield, and Alfreton.

City	Problem Type	Report Time
Ilkeston	Internet	16 minutes ago
Nottingham	Wi-fi	1 day ago
Nottingham	TV	3 days ago
Ilkeston	Wi-fi	3 days ago
Nottingham	Internet	4 days ago
Chesterfield	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

• 
  Claire Glenton (@claireglenton) reported 2 minutes ago from Nottinghamshire, England

  @virginmedia I’m not sure how long they will take as I sent the complaint on 16th December. So almost a month!

• 
  Claire Glenton (@claireglenton) reported 3 minutes ago from Nottinghamshire, England

  @virginmedia I will send another complaint now. I am@just trying to find out how to cancel the service through the ‘text service’

• 
  Cathy Stoddart (@ceejay278) reported 7 minutes ago from Nottinghamshire, England

  @chlosharpp @virginmedia @neckdurp Did you get through yet? Ridiculous when you only want to transfer your service to your new flat! 🙄

• 
  Claire Glenton (@claireglenton) reported 8 minutes ago from Nottinghamshire, England

  @virginmedia Reference: C-1501213540 I have asked to be disconnected after another day of not being able to get the issue fixed.

• 
  Mark Simms (@marksimms3) reported 13 minutes ago from Selston, England

  I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

• 
  Steve Battlemuch (@Battlemuch4WW) reported 13 minutes ago from Nottinghamshire, England

  @virginmedia - losing any faith here - an hour on hold on Friday and another hour today. Appreciate the issues with staff working hours but you need a better way for customers to engage. I’m trying to address an increase from £43 to £59 for broadband costs! Maybe it’s time I left

• 
  trevor tuffin (@trevortuffin) reported 16 minutes ago from Blackwell, England

  I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.

• 
  Claire Glenton (@claireglenton) reported 20 minutes ago from Nottinghamshire, England

  @virginmedia We have tried this and have got nowhere. @MartinSLewis are Virgin Media on your radar for poor service and terrible customer service. @broadbanduk this service from VM is non-existent and there is no way to contact them for a reliable solution.

• 
  Claire Glenton (@claireglenton) reported 24 minutes ago from Nottinghamshire, England

  @virginmedia I don’t have one that I can see. I shall make another complaint and also include how long it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.

• 
  Claire Glenton (@claireglenton) reported 26 minutes ago from Nottinghamshire, England

  @virginmedia I don’t have one that I can see. I shall make another complaint and also include how king it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.

• 
  I NeedADream-Y1choir (@castusthered) reported 29 minutes ago from Nottinghamshire, England

  @jeremycorbyn Don’t tell @virginmedia my wifi is **** as it is without more using it

• 
  Claire Glenton (@claireglenton) reported 29 minutes ago from Nottinghamshire, England

  @virginmedia @MartinSLewis @BBCWatchdog I have tried all these methods and no one can help with my WiFi issue! I can’t get through on the phone have tried daily for weeks. I have even sent complaints and had no reply.

• 
  PriPri🐼✨ (@Frizzx) reported 33 minutes ago from Mansfield Woodhouse, England

  @virginmedia worst WiFi ever! How am I meant to work when the WiFi keeps cutting out! 🤬

• 
  Keith Pates (@KeithCP2) reported 33 minutes ago from Nottinghamshire, England

  @virginmedia I have tried 2 or 3 times this morning to try and pay my bill, I could not find my p/w so had to reset and it kept timing out and I was not on long tried on computer and phone will try later when I get up please advise if problem your end Thanks

• 
  Claire Glenton (@claireglenton) reported 41 minutes ago from Nottinghamshire, England

  @virginmedia have called everyday for weeks keep getting cut off! Have tried the text service and got no where! Contacted via FB/Twitter and nothing. Internet is slow-non existent and TV has been glitching for months! No idea where else to turn as impossible to speak to anyone!

• 
  Cameron Clark (@Camclarky) reported 53 minutes ago from Nottinghamshire, England

  @virginmedia hi guys, my TV box has lost all its power, tried calling the phone line but all the automated service cut me off saying our service is normal.

• 
  Keith Pates (@KeithCP2) reported 57 minutes ago from Nottinghamshire, England

  @virginmedia I am still trying to pay my bill, I have been since earlier this morning, just tried on a laptop and as soon as I click on pay now it comes up with message your session has timed out please help Thanks

• 
  Claire Glenton (@claireglenton) reported 58 minutes ago from Nottinghamshire, England

  @virginmedia even your text message service is cutting me off now. I really don’t know how to get in touch with anyone! I just need my WiFi to work!!!

• 
  Graham Cooper (@GrahamCooper61) reported 58 minutes ago from Mansfield Woodhouse, England

  @virginmedia how much will I owe if I cancel now. my contract ends in may please

• 
  trevor tuffin (@trevortuffin) reported 59 minutes ago from Blackwell, England

  MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Groves Ⓥ #Pigoneer™ #VLM (@doobygrabbs) reported 6 minutes ago

  @virginmedia I'm with a new supplier now, but working from home without broadband is a bit of a toughie. Plus I still expect you to charge me for the month. I was polite on every call, but just couldn't get anyone to own the problem!

• 
  Julian Simmons (@JulianSimmons) reported 7 minutes ago

  @virginmedia The team said there was a problem in our area and that 20% of customers we’re experiencing the same thing. They said they were working on it and would email or text me but we’ve heard nothing and still have an unworkable situation with the internet

• 
  Grumpy Commuter (@GrumpyCommuter6) reported 12 minutes ago

  @virginmedia Thanks, its back but ever since I was upgraded from the something 3 to something 5 router the service has been pants

• 
  Joanne Walsh (@JoanneW44452147) reported 13 minutes ago

  @virginmedia @Edg1e Can’t load your page to check service status. Not good enough.

• 
  Dom 🇺🇦 (@D2021_LFC) reported 13 minutes ago

  @virginmedia @TomMunns1 It would help status checker didn’t say there were no problems in our area. Or if you didn’t send texts saying it’s all@l fixed when there’s obviously still a problem.

• 
  Pantherprism (@lemondrizzly) reported 14 minutes ago

  @virginmedia Many emails asking you to delete my details yet you still keep selling this fake debt on. I will seek legal help as this is just not on

• 
  Lethal Badger (@BenGarbutt1) reported 15 minutes ago

  @virginmedia @martin_compston No Internet, can't watch anything thanks to your poor service. Been down since last night, happening more and more lately. Unacceptable "service".

• 
  FMG65 (@fmg1965) reported 16 minutes ago

  @virginmedia When the diagnostic was run b4 Xmas yous confirned it was a signal issue and I wasn't getting speeds supposed to.

• 
  Adam O'Neill 💙 (@AdsONeill) reported 19 minutes ago

  @virginmedia Yes John, we had to call back after 50 mins of harassment from a salesman. He refused to give his name and kept insisting on packages we didn’t want until I hung up. Called back with blood boiling but it got sorted within 5 mins. You Just have some great and some awful agents

• 
  Copey79 (@Copey79) reported 20 minutes ago

  @BlaggerBly @lurkinhead @virginmedia It's crazy that an outage caused by their head end takes 14 hours and counting to resolve. And a company the size of Virgin not having a backup system is crazy