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Virgin Media outages and service status in Kirkby in Ashfield, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Kirkby in Ashfield, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 11, 11:01 AM GMT+1.
  • 43% Internet (43%)
  • 17% Wi-fi (17%)
  • 13% Total Blackout (13%)
  • 13% TV (13%)
  • 10% E-mail (10%)
  • 3% Phone (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kirkby in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, and Chesterfield.

CityProblem TypeReport Time
Nottingham Internet 1 hour ago
Nottingham Internet 13 hours ago
Ilkeston Internet 1 day ago
Nottingham TV 3 days ago
Nottingham Wi-fi 4 days ago
Nottingham Wi-fi 4 days ago

Nearby cities with recent reports

Nottingham

8 recent signals

1 hour ago
Ilkeston

3 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • ceejay278
    Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England

    @virginmedia This service was not offered so yes I’d be free for a webchat

  • richardtaylor37
    richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

  • TroubleDads
    Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England

    @Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a £99 call out charge to check their equipment showing an error light. Wifi is painfully slow.

  • MissBeBop
    Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

  • GodberKen
    Ken Godber (@GodberKen) reported from Annesley, England

    @virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.

  • Lencal03
    Lencal (@Lencal03) reported from Nottinghamshire, England

    @virginmedia Says no issues

  • rwjdingwall
    Robert Dingwall 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported from Nottinghamshire, England

    @virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia ask Kath she knows it is going into the hands of The Police now the 7 days are up so a letter will be in the post today with all the Evidence, I will be switching then to EE who have helped me out, and have Excellent Customer Service I have had my phone and wi-fi for ages at EE

  • fryingpantheist
    Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?

  • TroubleDads
    Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England

    Quite an electrical storm here. The thunder is terrifying Becky and virgin media has just gone down. She’s pacing and panting furiously poor thing.

  • rainworthgord
    Gordon Foster (@rainworthgord) reported from Rainworth, England

    @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Awful service today, WiFi up and down. Always in the middle of important calls!

  • MaisieJohnso
    Maisie Johnson (@MaisieJohnso) reported from Nottinghamshire, England

    @virginmedia Thanks for getting back to me! I saw the link to the status checker in your reply to someone else, ran it and somehow fixed it. Still a mystery as to why it went off suddenly but good to know I can get help with a tweet!

  • campinginwinter
    Alan (@campinginwinter) reported from Nottinghamshire, England

    Fake @virginmedia call regarding my Internet....made a mistake saying " he loved me " WTF !!!! 🤬!!!!!

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I see I have had another npreply email today about an outstanding overdue balance, I have tried to ask you for help, but you refuse and you cut me off 2nd April so you can't charge for april, so today letter will be in the post with this threat to The Police

  • NFFCDaz
    Daz_NFFC 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@NFFCDaz) reported from New Basford, England

    @virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.

  • radfordred
    Craggy 🔴⚪️ (@radfordred) reported from Nottinghamshire, England

    You got some Indian bloke phoning me from 01912120386 telling me my Internet got a problem with passwords? @virginmedia

  • helen6253
    helen (@helen6253) reported from West Bridgford, England

    @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

  • Jdd535
    John D (@Jdd535) reported from Stapleford, England

    Any chance virgin media can sort their network out.. paying for over 300mbps n only getting 46mbps!! #VirginMediaoutage #virginmediauk #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • chris_knibb
    Christopher Knibb (@chris_knibb) reported

    Could @virginmedia be the worst company to get in touch with? Trying to cancel my contract. Website isn’t working, chat facility is glitching and after two hours no one has answered the phone. Gone slightly crazy listening to the same jazz song over and over again!

  • RobinRaving
    Filius Scott (@RobinRaving) reported

    @virginmedia Nope! But have found out my new provider will be able to cancel my contract on my behalf so I don't have to go through the agony of trying to deal with your "customer service" team.

  • junie1954
    June Tobin (@junie1954) reported

    @virginmedia our virgin media account has been locked for over three weeks. We are unable to log in ! We have spent long time on four phone calls. We have been promised calls back and resolution within 3-5working days. We are still waiting. We have been customers for 26 years

  • kevin0403
    Kevin Burke (@kevin0403) reported

    @virginmedia can you tell me what your issue is? Over a week to try and speak to someone and no further forward, currently been in a queue for over 3hrs?

  • Donaldman34
    Alex Bellew (@Donaldman34) reported

    @virginmedia I am trying to cancel my contract, and every time your chatbot says it is going to connect me to an actual human, the chat disconnects and starts again. This is moderately infuriating to say the least. Can you fix this

  • cycleprawn
    SFB-Mod (@cycleprawn) reported

    @1030pa @obbsie @virginmedia Pointless. They don’t give a ****

  • SteveFurni7742
    Steve Furniss (@SteveFurni7742) reported

    @virginmedia Having spent 90 minutes awaiting a call at 8am without any response this morning & viewing your very poor chat bot service, i have to say your customer service is now the poorest ever from an existing customer of over 30 years. I will try again on sunday to resolve my issue

  • AnthonyBeds
    Anthony Beds 🇬🇩 (@AnthonyBeds) reported

    @virginmedia let me get this straight you have a chat bot that never works just sends you in loops also cannot contact a human agent, need to change V6 boxes to V60 but impossible because virgin media is uncontactable

  • AndyDevineCOYS
    Andy Devine (@AndyDevineCOYS) reported

    @virginmedia absolutely despicable that since January this year we have been trying to sort out fraud on my 83 year old disabled mother in laws account where somehow she is been hacked with additional services on her account. Despite over 100 calls and live chats and 8 complaint

  • Forzie67
    Shaun Foers (@Forzie67) reported

    @virginmedia is there an outage in S64