Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, Alfreton, Chesterfield and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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Tom Patterson
(@TAPatto) reported
from
Nottinghamshire, England
Today's @virginmedia update: I've had 2 separate phone calls from different members of the Customer Retention Team asking if I want to sign back up with them or add any other services to the open phone line. Errrrr..... NO! 😡
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Rebekka
(@Rebekka35194230) reported
from
Mansfield Woodhouse, England
@virginmedia hi is there a problem with the phone line because I can’t ring out and I am getting texted messages
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !
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Daniel Palfi
(@danielpalfi) reported
from
Annesley, England
@virginmedia our internet is down for good 20 mins, the lights going crazy on modem and the 4th light flashing green! NG178ET
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Jax
(@CarnorJax87) reported
from
Annesley, England
@virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC
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I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
@michaelanffc @Tonydaw00000735 @DaleHaywood @virginmedia @Beeboy0138 Games awful you’re not missing anything 😂
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received
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Craig
(@Craig_NFFC) reported
from
Bingham, England
Way to ruin my evening @virginmedia 😡 #RedButton Issues ... Maybe I’m not paying @SkySports enough! #NFFC
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Ashley neville
(@Ashneville1970) reported
from
Annesley, England
@virginmedia poor services yet again, been on the phone listening to some shocking music for half hour and still waiting!!
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Tom Patterson
(@TAPatto) reported
from
Nottinghamshire, England
@virginmedia Yes - I opted for this option as I was told it was at no cost. At the time I didn't know which provider we were moving to (didn't know if we'd need the landline), and was never advised that I would incur costs for as long as the line was open. Very misleading.
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Tom Patterson
(@TAPatto) reported
from
Nottinghamshire, England
@virginmedia We've also never used the phone line or number, so not happy to pay for a service that we only ever had to facilitate Virgin services that we cancelled in July. Had just assumed keeping the number would make life easier! How wrong I was!
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@virginmedia Without sounding rude I’ve lost interest in anyone from Virgin media helping me, I get absolutely no where every time :-(
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Steve Sulley
(@SteveSulley1) reported
from
Nottinghamshire, England
@1robeson @virginmedia Any joy .. still not working
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Steve Sulley
(@SteveSulley1) reported
from
Nottinghamshire, England
@virginmedia can you sort out the red button issue on tonight’s football ... I pay a lot of money to have sky sports 😡😡 #nffc
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Juebb
(@juliebuxtonberr) reported
from
Ilkeston, England
@virginmedia my red button for sky sports isn’t working please help ! #nffc
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ryan tobin
(@razzo1) reported
from
Eastwood, England
@virginmedia sort football out on redbutton #awful
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@BBCWatchdog I’ve had nothing but problems with our Virgin Media wifi
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Zak Horton
(@zakhorton) reported
from
Nottinghamshire, England
@virginmedia hello, is there an issue in area 30 NG3 6LJ. No broadband since yesterday. #nowifi
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Realoldguy/newpc
(@NewpcOldguy) reported
from
Hucknall under Huthwaite, England
@railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.
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Ethan Clarke
(@stigzy) reported
from
Ilkeston, England
@VirginMediaCorp @mdw1989 We're also very sorry we didn't inform you a newer hub model was available years ago, & that you've been paying us for a really shit slow model. Corrected it for you @virginmedia 👍🏼. (They gave me £50 off my bill for the same thing Mike, don't let them get away without compo)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sofía Delgado
(@sofiavictoriad) reported
I don’t know if virgin media is trying to sabotage me or care for me, but every time I’m on a call with @TobyGranville it just goes down.
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J-Breeze
(@DjJBreezeUKG) reported
@virginmedia how do I speak to someone in a U.K. call centre about coming to the end of my broadband contract? 3 people in your Indian Call Centre have put the phone down on me!!! Shocking customer service!
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Lincolnshire News - 24hr Greater Lincolnshire News
(@In2townmagazine) reported
we are doing an article on the worst broadband suppliers, top of the list of the worst suppliers is @Plusnet and in second place is @virginmedia Plusnet came in first for how unreliable the service is and how hard it is to get hold of tech support and customer services
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Keith Short
(@Keiths1987) reported
@virginmedia Your retention team are a joke. Rude women kept over talking and putting me on hold. Try charge me £63 for something your offering a customer for £25 where is the loyalty?
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𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧
(@kchalmers_x) reported
@virginmedia Yeah that didn’t help at all. Called the 03 number & got no help whatsoever. What is the outage? Why is there an outage?!
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Lewis
(@ljb1875_) reported
from
Birmingham, England
Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****
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Lauren Mitchener
(@laurens430) reported
@virginmedia They just say it’s a ‘construction issue’ but it’s already been delayed once before this. I think I might just cancel the whole order and go elsewhere tbh. It’s not worth the unpredictability of it as I need broadband today aka the day it was meant to be done
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Mark Dorney
(@Musashi1596) reported
@virginmedia I can when I get in I suppose but please be advised this issue is only present when not on wifi. When connected to the hub, there are no issues
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Mark Kidley 🇺🇦
(@MarkKidley) reported
@virginmedia It’s the WiFi in your hub 4 that’s the issue, I get full speed from Ethernet. Had to plug in my old Vodafone router to get work done on WiFi it’s that bad.
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Jonathan Griffin
(@griff2517) reported
@virginmedia I have, I might have well put a complaint to the queen. Maybe I send the WhatsApp transcript to @BBCWatchdog they would have a field day with it but all I really want is the price promised to me