Virgin Media

Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

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The latest reports from users having issues in Kirkby in Ashfield come from postal codes NG17.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkby in Ashfield, Nottinghamshire, England 02/23/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Chesterfield, Mansfield, Alfreton, Kirkby in Ashfield and Selston.

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City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomNottingham Wi-fi
United KingdomIlkeston Wi-fi
United KingdomNottingham Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • woolly80 Peter Walker (@woolly80) reported from Nottinghamshire, England

    @virginmedia We have already given you a complaint number see, earlier tweets. We have added today's debacle to this so we should get a response within 7 days.

  • 4goggas Kerry Turner (@4goggas) reported from Nottinghamshire, England

    @The_Crust @virginmedia I had that pain for several years. Moved house & got a new, shiny hub. I don’t even know what the two different bands are any more. Never see them pop up. For ages VMBB told me that my hub was up to date. Not.

  • PhilRobottom Phillip Robottom (@PhilRobottom) reported from Blidworth, England

    @virginmedia When you’ve been on hold since 7.42pm then you get cut off after 1hr 3mins of waiting. Awful Awful Awful. This is only the fifth attempt to correct a long term existing customer. As per awful advertisements on TV shall we try and disguise ourselves as new customers!

  • tomthecrook tomus 🦆🦆🦆🦆🦆 (@tomthecrook) reported from Radcliffe on Trent, England

    @virginmedia broadband down yet again for the 6th time this week. No faults in our area on the website 🙄🙄 sort it out

  • jonrileynffc Jon (@jonrileynffc) reported from Selston, England

    @virginmedia No faults. Other channels fine. Just sky sports quality is terrible

  • jonrileynffc Jon (@jonrileynffc) reported from Selston, England

    @virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕

  • AnIndividualist TheRealCraig (@AnIndividualist) reported from Annesley, England

    Hey @virginmedia been on hold for over 20 minutes. Is there any other way I can cancel my package. Thanx

  • BMInstallations B&M Installations (@BMInstallations) reported from Nottinghamshire, England

    We are having problems with our phone lines today, we’re assured by @vmbusiness that an engineer is working to fix the problem but for now please call 07711576968 to reach us

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from West Bridgford, England

    @virginmedia Okay, so on Thursday we were told to cancel the order and reorder it. We’ve done that so that we could pick it up today and have heard nothing about the delivery. Also, the person we spoke to over the phone on Thursday called us liars over the price we paid.

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    @bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..

  • dibr150201 Diana Brown (@dibr150201) reported from Ravenshead, England

    @virginmedia I will try but why do you think I am on twitter gave up on 150 after35 minutes and no reply from chat room. There doesn’t appear to be a customer service.

  • MartynBowler Martyn Bowler 🇪🇺 #FBPE (@MartynBowler) reported from Mansfield Woodhouse, England

    @virginmedia I want to introduce my daughter who has bought a house. £29 a month for tv, broadband & talk weekend. Website is down to reset my password for the referral and the offer ends at midnight.

  • SteveSulley1 Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    Unbelievable.. World Cup final and @virginmedia Internet down .. phones Down and TV down .. in Wollaton Nottingham #getitsorted #ineedarebate #thisisnotNYC

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

  • woolly80 Peter Walker (@woolly80) reported from Nottinghamshire, England

    @virginmedia I accept it will take some time for you to get to the bottom of any complaint. What we would like is a service we're paying good money for to actually work and not have to wait another week for it to possibly be fixed. Tell me I'm not being reasonable here.

  • markyb82 Mark Butterworth (@markyb82) reported from Nottinghamshire, England

    @virginmedia I'm trying to give notice to cancel my mobile contract with you but no one on the phones is actually able to help, turns out they never updated my address now hung up on me #fail #customerservice

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.

  • MartynBowler Martyn Bowler 🇪🇺 #FBPE (@MartynBowler) reported from Mansfield Woodhouse, England

    @virginmedia so the password reset function on the website is down. Decide to call you but “we are busy and can’t take your call. Ring back after 8am tomorrow” want to introduce my daughter who has just bought a house but thinking of going elsewhere myself

  • DaveMaran Dave Maran (@DaveMaran) reported from Brinsley, England

    @virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • patinkent Pat Cox (@patinkent) reported

    @virginmedia Another 15.50 gone, another day of no signal. Good job I didn't hold my breath! 🤔😪

  • Nicola__Jane__ Nicola (@Nicola__Jane__) reported

    @virginmedia how do I go about cancelling my service?

  • kerryheeley kerry heeley (@kerryheeley) reported

    @virginmedia I would like to say that the engineers who have been out to my house to fix my broadband for the past 2 days, were very helpful and polite and really appreciate there help.

  • Tantantander Tanyatampon (@Tantantander) reported

    @virginmedia There’s a fault in the line, has been since it was put in. It now needs to be re pulled and all redone! But I can’t get a date for that to be done because apparently you’re very busy. Now I’m refusing to pay the bill for a service I’m not getting

  • dog_gem Adrian (@dog_gem) reported

    @LadyAurelius Thinking of ways to exact revenge on virgin media for their useless internet service. And chilling.

  • Tantantander Tanyatampon (@Tantantander) reported

    @virginmedia Nice little up sale there. Did that and still not working properly. Rang multiple times to complain. Spent hours on the phone to be lied to over and over again. Told management would be in touch with me. No call backs, had the phone put down on me

  • Marco_Azzurri M (@Marco_Azzurri) reported

    @virginmedia So I’ve made the call, and all your telling me is there is something issues going on…..thank you for telling me something I already know! You’ve given me no indication of when it will be fix or anything.

  • JillWarbs Jillian Warburton (@JillWarbs) reported

    @virginmedia Neither. It needs to be a longer message than this. It’s about promises being made and not followed through by customer advisors. How do people make a complaint? You must have a complaints procedure?!

  • dnhdesign David Hodgson 💙 (@dnhdesign) reported

    So no new SIM card today so looks like at least 12 days without access to my phone number thanks to incredible incompetence, lies and zero interest in helping me, from #virginmedia #deactivatedSIM Worst customer service I have ever experienced- would not recommend them…

  • jyhcatboy jennie ツ (@jyhcatboy) reported

    I literally never answer my phone anymore bc it’s always virgin media but I’m probs missing so many important calls from jobs/hospital bc of it lol