Virgin Media outages and service status in Kirkby in Ashfield, England

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kirkby in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Southwell, Chesterfield, Mansfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Ilkeston	Internet	3 hours ago
Nottingham	Internet	4 days ago
Ilkeston	Internet	8 days ago
Nottingham	Internet	8 days ago
Nottingham	Internet	12 days ago
Nottingham	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

• 
  Keith Pates (@KeithCP2) reported 29 seconds ago from Nottinghamshire, England

  @virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help

• 
  Mark Bell (@67BLADE) reported 2 minutes ago from Chesterfield, England

  @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

• 
  🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported 3 minutes ago from Nottinghamshire, England

  Virgin media are absolutely diabolical!!!! No end of problems all the time and now have no wifi!!! That’s it I’m moving providers!! 😡😡 @virginmedia

• 
  Thomas Jenkins (@hellstorm86) reported 6 minutes ago from Nottinghamshire, England

  @virginmedia No local issues as mentioned but random disconnects for 10-15 min.

• 
  Steve Barlow (@red_dog14) reported 7 minutes ago from West Bridgford, England

  @dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.

• 
  Emily Rooke (@emroo21) reported 12 minutes ago from Woodthorpe, England

  @virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.

• 
  Chris Maltby (@ChrisMaltby) reported 13 minutes ago from West Bridgford, England

  @virginmedia 3rd time today. Can someone help me please?

• 
  andrew anthoney 🍋 (@andytoon30) reported 13 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted

• 
  kate kells (@katephus) reported 13 minutes ago from Ilkeston, England

  @virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises

• 
  Tony Roe (@tonyroe) reported 20 minutes ago from Nottinghamshire, England

  @virginmedia I’m not thinking I’ve decided. And the obstacles you put in the way from complaining about poor service to wanting to leave mean I’m very unlikely to return…so not very wise really. Thank you for the postal address.

• 
  Stu84®️™️ (@StagsStu84) reported 20 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi I keep getting error code v53 on my TiVo v6, rebooted, checked connections are ok but to no avail. Had this problem for months but problem is getting worse, please advise. Thanks

• 
  David Groom (@groomyxs) reported 22 minutes ago from Ollerton and Boughton, England

  @R_M_Jewellery @ComplainingCow Do most service providers not offer internet without a landline? I thought it was common practice nowadays. I know Virgin media have been doing it for years as a standalone service but not within their packages so much.

• 
  Chris Maltby (@ChrisMaltby) reported 27 minutes ago from West Bridgford, England

  @virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today

• 
  Keith Pates (@KeithCP2) reported 34 minutes ago from Nottinghamshire, England

  @virginmedia I see I have had another npreply email today about an outstanding overdue balance, I have tried to ask you for help, but you refuse and you cut me off 2nd April so you can't charge for april, so today letter will be in the post with this threat to The Police

• 
  MS Estates (@MS__Estates) reported 35 minutes ago from Nottinghamshire, England

  @vmbusiness is there a problem in the NG7 area please?

• 
  Keith Pates (@KeithCP2) reported 37 minutes ago from Nottinghamshire, England

  @virginmedia @HardyShorses These are trying to charge me for a Months Services after they cut me off 2nd April want over £270 now I have put it in the hands of the police with them since 1999 they are corrupt & No Customer Service now, they will get what I owe as & when I can afford on U.C. using foodbank

• 
  Keith Pates (@KeithCP2) reported 42 minutes ago from Nottinghamshire, England

  @virginmedia just to remind you I do not get paid from Universal Credit until 11th March so can't make any payment until then 23 Years a Customer and last time Kath could not help me, if you cut me off I have no way of paying bill, got no money until 11th had to use foodbank

• 
  Keith Pates (@KeithCP2) reported 51 minutes ago from Nottinghamshire, England

  @virginmedia Had that and got no where you had your chance and blown it read the log from Kath and you will see how she treated me, if I was her boss she would have been sacked on the spot 3 years ago I reported home phone not working number gone bone idle Kath tried I said NO

• 
  John Puxty (@JohnPuxty) reported 52 minutes ago from Ilkeston, England

  @JPBOLDY @virginmedia I am also getting this problem

• 
  Keith Pates (@KeithCP2) reported 53 minutes ago from Nottinghamshire, England

  @virginmedia please see attached bill was paid just printed tbis off all other pages are in a file will email when I get the file out been with you for years still got tv and broadband home phone not working mobile on EE

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💋 (@southsugliest) reported 8 minutes ago

  Any updates on the signal issue in SM4? @virginmedia

• 
  Coxy 🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻 (@StephenPie) reported 9 minutes ago

  @VeronParsons @virginmedia I am still with them, you have to praise them for having the worst call centre in a world full of awful ones, takes some doing

• 
  Mont (@mont88n) reported 14 minutes ago

  @wixinho @steppaCS @virginmedia Same here, impossible to deal with on phone. Never reply to emails. Can’t even quit

• 
  John Bhoy Walton (@walton_bhoy) reported 16 minutes ago

  Now my Internet has completely went from being intermittent to nothing 2nd engineer visit and to quote your call operator a "more skilled engineer " this time. Apologies in my dm doesnt stop money coming my bank for a bad service. @virginmedia

• 
  SAVE LAMMAS PARK (@SharonBewley) reported 17 minutes ago

  @virginmedia No thanks - I have supplied all the information you require to address the issue

• 
  Captain Nemesis says *settlers are criminals (@Annoyntmint) reported 17 minutes ago

  I wish to cancel my subscription with virgin media. Check my DM to you. @virginmedia

• 
  Susan Harding 🩵 🇬🇧 (@SusanHarding28) reported 17 minutes ago

  @Bebs1000 @vodafone Left them a long time ago! Shocking company with customer service equal to that of Virgin Media 🙄

• 
  Ciara Mc Evoy (@ciaramc78) reported 19 minutes ago

  @IFAmedia @virginmedia @buckleytadhg Poor farmers need rain

• 
  John Bhoy Walton (@walton_bhoy) reported 23 minutes ago

  @virginmedia No i am going to i said to the call handler i dont believe a word anyone connected to your company says anymore i took a day off work and was told it was fine. I am paying for something which seems to be known there is an issues which are not getting fixed

• 
  Zoe Smith (@ladyspeakerz) reported 24 minutes ago

  @andyburnham PLEASE READ THIS TWEET EVERYONE. IF ANY VIRGIN MEDIA STAFF AT BAGULEY MANCHESTER CALL CENTRE WHERE I WORKED WERE RESPONSIBLE FOR SLANDERING ME / FRAMING ME. THEN HERES PROOF THAT COMPANY ARE A BUNCH OF CRUEL UNETHICAL IMMORAL SCAMMERS YOU DONT THINK IF THEY CAPABLE OF DOING THIS TO THEIR CUSTOMERS WHAT THEY CAPABLE OF DOING TO A WOMAN THEY HATE AND NO DOUBT JEALOUS OF here’s some confirmed validated real evidence NOT THEM BEING FRAMED that the staff at Virgin media call centres were all pardoned allowed to scam MILLIONS of their customers Here is proof Copied and pasted from Google please refer to articles in the press that confirm this what I’ve tweeted here If you think moral decent people do this to their customers scamming them in a cruel cold way SEEK JESUS  Virgin Media was fined a record £28 million by Ofcom in July 2026 for deliberately making it difficult for customers to cancel their contracts and switch to rival providers. Investigation Findings The regulatory investigation covered calls made between January 1, 2022, and September 11, 2024. Ofcom found that MILLIONS of customer service interactions were mishandled to prevent or delay cancellations. Specific tactics included: • Deliberately dropping or hanging up calls when customers asked to cancel. Putting callers on hold for no reason to frustrate them Excessive and unnecessary call transfers between departments. Using a two-tier retention system where only specific agents were allowed to process final cancellations. THIS LOT ARE CONFIRMED CRUEL SCAMMERS