Virgin Media

Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

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The latest reports from users having issues in Kirkby in Ashfield come from postal codes NG17.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkby in Ashfield, Nottinghamshire, England 02/22/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Chesterfield, Mansfield, Alfreton, Kirkby in Ashfield and Selston.

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City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomNottingham Wi-fi
United KingdomIlkeston Wi-fi
United KingdomNottingham Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • robhollanduk Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, England

    @Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I see I have had another npreply email today about an outstanding overdue balance, I have tried to ask you for help, but you refuse and you cut me off 2nd April so you can't charge for april, so today letter will be in the post with this threat to The Police

  • emroo21 Emily Rooke (@emroo21) reported from Nottinghamshire, England

    @virginmedia Thank you. There are no problems in the area but my internet isn’t working. Have checked cables and rebooted several times.

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia Already tried YOU REFUSED TO HELP, AFTER 23 YEARS YOU ARE HISTORY NOW YET ANOTHER NO REPLY THREAT TODAY YOU CUT ME OFF 2ND APRIL YOU CAN'T CHARGE FOR APRIL AS POLICE WILL TELL YOU WHEN THEY GET MY LETTER AND THREATS GOODBYE

  • xxjessiedavis 🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    @virginmedia No, it keeps saying there no problems but there is.

  • emroo21 Emily Rooke (@emroo21) reported from Nottinghamshire, England

    @virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I AM SICK AND TIRED OF THESE CONSTANT BILLS REMEMBER I HAVE ALL LOGS I HOPE YOU LOSE LOTS MORE CUSTOMERS THROUGH YOUR THREATS YOU HAVE NO CUSTOMER SERVICE WHATSOEVER KATH REFUSED TO HELP GET OFF YOUR BACKSIDE AND DEAL WITH PROBLEMS NOT LEAVE IT TO A ROBOT YOU DON'T DESERVE CUSTOM

  • xxjessiedavis 🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    @virginmedia Hi! My wifi is very slow and keeps cutting in and out plus I never get a good signal with my wifi at the other side of the house in which case I need a wifi booster, and my phone I have a contract with you and the signal is awful!! I should be getting 5g but I don’t!!

  • xxjessiedavis 🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    Virgin media are absolutely diabolical!!!! No end of problems all the time and now have no wifi!!! That’s it I’m moving providers!! 😡😡 @virginmedia

  • AntonioAsh89 AntonioAsh (@AntonioAsh89) reported from Nottinghamshire, England

    @falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Tupton, England

    @virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!

  • Lencal03 Lencal (@Lencal03) reported from Nottinghamshire, England

    @virginmedia Please… Please… Please… ******* sort your **** out

  • xxjessiedavis 🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    @virginmedia It’s not working I’m trying on my laptop and still nothing!!

  • Lencal03 Lencal (@Lencal03) reported from Nottinghamshire, England

    @virginmedia Says no issues

  • Dr_Stav Dr Alex Stavrinides (@Dr_Stav) reported from West Bridgford, England

    Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.

  • katephus kate kells (@katephus) reported from Ilkeston, England

    @virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises

  • BigGasson44 Big Gas (@BigGasson44) reported from Awsworth, England

    @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

  • groomyxs David Groom (@groomyxs) reported from Ollerton and Boughton, England

    @R_M_Jewellery @ComplainingCow Do most service providers not offer internet without a landline? I thought it was common practice nowadays. I know Virgin media have been doing it for years as a standalone service but not within their packages so much.

  • mocktanza Mark 🏳️‍🌈🇺🇦 (@mocktanza) reported from Nottinghamshire, England

    @virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from West Bridgford, England

    @virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Stuart_crawley Stuart Crawley (@Stuart_crawley) reported

    @virginmedia I have done, several times, daily. Often waiting over an hour on hold then getting cut off. The customer service, much like the connectivity of our broadband is horrendous and I have already spoke to BT about switching.

  • strider1947 michael fletcher (@strider1947) reported

    @virginmedia NEED SOME HELP YOU WILL NOT GET ANY HERE!!!! ALL LINES VIRGIN GIVE YOU ARE DEAD TEXT ADVISE YOU TO CONTACT LINES THAT ARE DEAD THERE IS NO HELP AT ALL FROM VIRGIN MEDIA

  • amyfern79 Amy fern (@amyfern79) reported

    @virginmedia sort out your poor customer service. I’ve been calling for weeks, kept on hold and then hung up on with no one returning calls on my complaint.perhaps I’ll cancel my direct debit and I’m sure you’ll be In touch then 😠

  • blackrun42 Steve PW (@blackrun42) reported

    @virginmedia Submitted online complaints but no record of anything on my account have been unable to use any on demand or catch-up service since Oct/ Nov last year

  • jamilemon Jamil (@jamilemon) reported

    @virginmedia @Vegan_footqueen It's not the footperson's handset because I had the same issue with my phone. The issue is on your end, just like it was the last time you had service issues affecting many users.

  • citizensmitty82 Rich (@citizensmitty82) reported

    @virginmedia I’m looking to renew 2 separate contracts today but when I call 0345 454 1111 I’m greeted by a message saying the person is already on call. Live chat is not available on your website and gives me this number to call. Do not have a landline so cannot call 150. Help!

  • TravelsOfTux Paul Holt Guardian Of Tux (@TravelsOfTux) reported

    15 minutes and I got through, now in another queue. 23 minutes so far @virginmedia Not bad considering the circumstances. Brand new customer will get the package I'm on for £25 less. We have that hold noise again. #virginmedia #customerexperience

  • clljohnson claire johnson (@clljohnson) reported

    @virginmedia again when I get any time I can never get through to you.. why is 150 from house phone & 0345 no disconnected..?! I want you to get someone to call me please?!!!

  • Treacle574 Treacle (@Treacle574) reported

    @virginmedia It does not. If it shows an issue when running a test, why does it not show up in the service status page? Why can it not tell me what the issue is? Or when it will be fixed? Like so many, I'm working from home and need connection to the internet. Terrible service...

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @realcraigtaylor @virginmedia @vmbusiness Hello, thanks for getting in touch, sorry to hear this. Please can you give the customer care team a call to discuss this if the issue hasn't been resolved. They can be reached on this number: 0800 052 0800