Virgin Media

Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkby in Ashfield, Nottinghamshire, England 11/04/2025 19:55

November 04: Problems at Virgin Media

Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Chesterfield, Mansfield, Sutton in Ashfield and Alfreton.

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City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomChesterfield Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • SteveSulley1 Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    @CambridgeRed @virginmedia total rip off … you sell us all …sky sports at an extra cost but can’t get the full service .. it’s distressful…Not good enough SS

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment

  • aaronfarny_b B Farn (@aaronfarny_b) reported from Ilkeston, England

    Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia I’m just trying to figure out if it is still an area problem

  • campinginwinter Alan (@campinginwinter) reported from Nottinghamshire, England

    Fake @virginmedia call regarding my Internet....made a mistake saying " he loved me " WTF !!!! 🤬!!!!!

  • richardtaylor37 richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

  • flyingscotsmin1 Dave Martin (@flyingscotsmin1) reported from Eastwood, England

    @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

  • thedanwhite Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia I have told you I have John! This is so frustrating! To repeat. I called last night, you sent me a SMS with a link that I followed (and did nothing to help!) and ended the call!

  • helen6253 helen (@helen6253) reported from West Bridgford, England

    @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

  • thedanwhite Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia To be sent another SMS and have the call ended? Awful service!

  • Marcussharp10 Marcus sharp (@Marcussharp10) reported from Nottinghamshire, England

    @bamford_tony @virginmedia mine always going down worst Internet provider going

  • StagsStu84 Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England

    @virginmedia hi I keep getting error code v53 on my TiVo v6, rebooted, checked connections are ok but to no avail. Had this problem for months but problem is getting worse, please advise. Thanks

  • rwjdingwall Robert Dingwall 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported from Nottinghamshire, England

    @virginmedia Not a password problem. Login works fine via email clients on desktop and phone. Changed about 2 weeks ago in response to previous problem and worked fine then.

  • rwjdingwall Robert Dingwall 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported from Nottinghamshire, England

    @virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?

  • thedanwhite Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!

  • richardtaylor37 richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

  • robhollanduk Rob Holland ⚽️🏐 (@robhollanduk) reported from West Bridgford, England

    Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

  • thedanwhite Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia any reason why I have been struggling for weeks to access Sky Sports Football and Cricket in HD. Fancy giving me a refund for not providing a service I pay top whack for?

  • thedanwhite Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia The link says I can message you but no way to actually message you. This customer service is awful!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • studunny Stuart Dunsmuir (@studunny) reported

    @virginmedia I tried to call on the 19th April to cancel 2 of my numbers but your foreign call centre didn't action the request. The sooner I can leave completely the better. Is only going to get worse when you change to the @VodafoneUK network who's got the poorest coverage in the UK.

  • Lokiguinan Andrew guinan (@Lokiguinan) reported

    @virginmedia is broadband down nangor road dublin 12 area. Our office has no broadband at moment router has been rebooted to no avail

  • LunchMoney_Al 𝕷𝖚𝖓𝖈𝖍𝖒𝖔𝖓𝖊𝖞 🇪🇺 💙🇬🇧 (@LunchMoney_Al) reported

    @virginmedia There isn't any. And when I try to use your site to tell you this I can't as your site insists there is no problem. And when I click on "contact us", on your site, I'm taken back to the same page where I'm told there are issues.

  • VoidLdoe Void LDOE (@VoidLdoe) reported

    @virginmedia The problem isnt in the area, the problem is our specific house, we have 1 downstream and 1 upstream channel for weeks now , and nobody bothered to even come and fix it.

  • VoidLdoe Void LDOE (@VoidLdoe) reported

    @virginmedia no the problem is my landlord has the details and wont share them, but he says he called and they you were supposed to send someone but never happened. From what i read from your forums im supposed to be having 16 downstream and 4 upstream channels, and we need a technician

  • michaelarditti Michael Arditti (@michaelarditti) reported

    @virginmedia I don't want to be part of a Virgin Users 'community'. I don't want help from other customers. I want someone in your company to SEND OUT AN ENGINEER. Or would that eat into your profits too much?

  • GriffithsEddie Edward Griffiths (@GriffithsEddie) reported

    @Ofcom I have not been recieving automatic compensation from @virginmedia for delayed start of a new service (now delayed 45 days). What can I do about this? I have tried to complain to them but instead have been provided ongoing false promises.

  • han_pearce93 Hannah Pearce (@han_pearce93) reported

    @virginmedia how can I speak to someone about a complaint please? Every time we get told to do this online it tells us it’s resolved when it’s definitely not and actually getting worse. Thanks

  • cl_94x cat (@cl_94x) reported

    @virginmedia Yes I’ve checked on there and it says no issues but my internet keeps going on and off. Thanks

  • J28496652 J (@J28496652) reported

    @virginmedia I have recently signed up for broadband over the phone. The saleswoman wrote down my email address incorrectly. I have called several times to try to fix it and each time I've been assured I will receive my contract by email but it hasn't happened. Please help?