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Virgin Media outages and service status in Kirkby in Ashfield, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Kirkby in Ashfield, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 26, 8:16 PM GMT+1.
  • 68% TV (68%)
  • 18% Internet (18%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

The latest reports from users having issues in Kirkby in Ashfield come from postal codes NG17 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Virgin Media

Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kirkby in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Southwell, Chesterfield, Gedling District, Mansfield, Sutton in Ashfield, and Kirkby in Ashfield.

CityProblem TypeReport Time
Nottingham TV 14 hours ago
Ilkeston Internet 2 days ago
Ilkeston Internet 2 days ago
Southwell Wi-fi 4 days ago
Ilkeston Internet 4 days ago
Nottingham TV 4 days ago

Nearby cities with recent reports

Nottingham

5 recent signals

14 hours ago
Ilkeston

3 recent signals

2 days ago
Southwell

1 recent signals

4 days ago
Chesterfield

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I AM SICK AND TIRED OF THESE CONSTANT BILLS REMEMBER I HAVE ALL LOGS I HOPE YOU LOSE LOTS MORE CUSTOMERS THROUGH YOUR THREATS YOU HAVE NO CUSTOMER SERVICE WHATSOEVER KATH REFUSED TO HELP GET OFF YOUR BACKSIDE AND DEAL WITH PROBLEMS NOT LEAVE IT TO A ROBOT YOU DON'T DESERVE CUSTOM

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted

  • TroubleDads
    Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England

    Quite an electrical storm here. The thunder is terrifying Becky and virgin media has just gone down. She’s pacing and panting furiously poor thing.

  • tonyroe
    Tony Roe (@tonyroe) reported from Nottinghamshire, England

    @virginmedia I’m not thinking I’ve decided. And the obstacles you put in the way from complaining about poor service to wanting to leave mean I’m very unlikely to return…so not very wise really. Thank you for the postal address.

  • ceejay278
    Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England

    @virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia Had that and got no where you had your chance and blown it read the log from Kath and you will see how she treated me, if I was her boss she would have been sacked on the spot 3 years ago I reported home phone not working number gone bone idle Kath tried I said NO

  • TheG0000ner
    Gooner (@TheG0000ner) reported from Chesterfield, England

    Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

  • rl1602
    Richard Loach (@rl1602) reported from Gedling District, England

    @Benleo @virginmedia They ruined my Christmas in 2023. Whole day on phone sorting issues with father in laws broadband then 2 site visits ending up with me throwing my vape at TV and a bill for £1000. Horrendous company

  • ceejay278
    Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England

    @virginmedia This service was not offered so yes I’d be free for a webchat

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent

  • castusthered
    I NeedADream-Z2Choir (@castusthered) reported from Nottinghamshire, England

    If you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I see another automated bill came through today for £278.25 how the hell do you cowboys get that price YOU CUT ME OFF 2ND APRIL 2022 SO USED NO SERVICES ANOTHER BILL FOR THE POLICE TODAY GOT NO MONEY 23 YEARS WITH YOU & NO HELP EXCEPT RING 0345 PREMIUM RATE

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I tell you what I will do I will send another letter to Sherwood Lidge and tell them how I am being treated after 23 Years a Customer and you have no Customer Service, no email and not interested in Customers only automated robots soon as in work I will switch I can't use it now

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia Already tried YOU REFUSED TO HELP, AFTER 23 YEARS YOU ARE HISTORY NOW YET ANOTHER NO REPLY THREAT TODAY YOU CUT ME OFF 2ND APRIL YOU CAN'T CHARGE FOR APRIL AS POLICE WILL TELL YOU WHEN THEY GET MY LETTER AND THREATS GOODBYE

  • emroo21
    Emily Rooke (@emroo21) reported from Nottinghamshire, England

    @virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!

  • peterboardman64
    Peter Boardman (@peterboardman64) reported from Chesterfield, England

    @virginmedia no internet service in Chesterfield S40? What’s the problem?

  • fryingpantheist
    Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?

  • BigGasson44
    Big Gas (@BigGasson44) reported from Awsworth, England

    @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

  • katephus
    kate kells (@katephus) reported from Ilkeston, England

    @virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises

  • mocktanza
    Mark 🏳️‍🌈🇺🇦 (@mocktanza) reported from Nottinghamshire, England

    @virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Marcus_Campana
    m (@Marcus_Campana) reported

    @virginmedia you keep bombarding me with email about upgrading WiFi box and TV box for free . My question is if you're posting it which delivery service do you use , as som are more reliable than others and some I won't use due to things going missing in the past

  • rocky_115
    Chris Richards (@rocky_115) reported

    @virginmedia The internet and tv service has been down since 1330 today in SA1. No info given by you all day. Work meetings cancelled today, no tele to watch tonight. Zero communication on a timescale for a fix. Simply not good enough

  • cocowills
    Alison Metcalfe (@cocowills) reported

    Down again 2nd time in 2 days!!Come on Virgin!!Sort it out!! #VirginMedia

  • andyg81
    Andy Golds (@andyg81) reported

    @virginmedia @celestialdawwnn School holidays no internet absolutely shocking service from @virginmedia

  • Paulinafrica
    Paul Jasper (@Paulinafrica) reported

    @virginmedia any update wrt internet outage in Farnborough, it's been around 48 hours with no internet or TV, what is going on?

  • SaffaJC
    JC (@SaffaJC) reported

    @virginmedia Yes, you cause the issue and I must fix it. Oh and I get £10 in compensation for your mess up. What great customer service, so t care about you customers as long as you have them in contract

  • WRIGHTACUS
    𓃵𓃵𓃵 (@WRIGHTACUS) reported

    @virginmedia It's been caused by the installation from a pole located up the road to my property, turns out the wire was too low and it's been hit, resulting in this damage to my property

  • drdjmarks
    Skids (@drdjmarks) reported

    I've had half a dozen or so emails from @virginmedia in the last 6 months offering me a new hub at no extra cost. Each time I'm asked to click the link to order, but each time it merely takes me through to my current service status with no option to order? Extremely annoying.

  • tpembe1
    Troy Pemberton (@tpembe1) reported

    @virginmedia intermittent signal in KT20 area for sometime now. I have tried to call your customer service (aka avoidance) team and as usual - nobody picks up!

  • GarryHines4
    GLH (@GarryHines4) reported

    @virginmedia Lovely. Broadband down yet again. What a company you are. Almost like you are taking money under false pretences. And guess what…. nobody answers the phone🤬