Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Virgin Media
Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Mansfield, Alfreton, Chesterfield and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Wi-fi | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Total Blackout | |
| Mansfield |
Internet | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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Andy Pusey
(@AndyPusey) reported
from
Nottinghamshire, England
Any of my pitiful number of followers thinking joining virgin media ? DONT. Their service is pitiful and they can **** up the un-fuckable. . Two hour hold not for something they promised was sorted last months. £223 taken from my acc not due. Hate the *******.
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@virginmedia could you tell me what’s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? It’s pixelating & unwatchable a lot of the time
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Carly
(@CarlyssWorld) reported
from
West Bridgford, England
@virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke
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Linda Parnham
(@LindaParnham) reported
from
Chesterfield, England
@virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP
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natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
Is anyone's @virginmedia not working??
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Patricio R. Sanchez
(@psanchezc) reported
from
Nottinghamshire, England
@virginmedia @0rochi I’m with the same issue. All looking normal but no able to open any website and mobiles desconnected too!
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Steve
(@Walpie27) reported
from
Nottinghamshire, England
@virginmedia Ok, but surely it’s a site issue.
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Steve
(@Walpie27) reported
from
Nottinghamshire, England
@virginmedia So is there still no solution to this? It is definitely a site issue
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natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
@virginmedia Yes its a problem everywhere not my box
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Cameron Clark
(@Camclarky) reported
from
Nottinghamshire, England
Virgin media have ruined my night, whole thing goes down 5 minutes before kick off!
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Laura Plumbley
(@LauraPlumbley) reported
from
Kimberley, England
@virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted
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Gurcharan (Guch) Manku
(@guchmanku) reported
from
West Bridgford, England
Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...
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Tuesdy Burgin
(@TuesdyB) reported
from
Ilkeston, England
@virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.
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CARLA LUCAS
(@ccielucas) reported
from
Pleasley, England
@BenJamesPhotos @virginmedia Was with Virgin & initially happy with the service. Their customer services were dreadful when I wanted to cancel to go to Sky who were alot cheaper. No loyalty was shown at all & that is the one thing Sky has proved they have an abudance off during a hugely difficult 18 months.
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DjAaryAnnaleise🇯🇲💕
(@aaryannax) reported
from
Nottinghamshire, England
virgin media down again? lol i’m tired
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🔥 𝓙𝓾𝓷𝓮𝓬𝓱𝓲 𝓒𝓪𝓻𝓽𝓮𝓻®️❄️🚀🇯🇲
(@JUNIORC4RT1ER) reported
from
Nottinghamshire, England
Pmsl blaming virgin media on having no signal LMFAO 😆 #NS10v10
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VEGANOO Ⓥ
(@veganoo) reported
from
Nottinghamshire, England
@virginmedia your customer service people for Virgin Mobile UK are hopeless! Over 3 hours now for a simple request. Keep getting passed to wrong department and waiting for an answer all over again!
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Kizzy 🦇 Puckmigo23
(@Kizztronice) reported
from
Awsworth, England
@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
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Christopher Galazka
(@ChrisG_TSU) reported
from
Mansfield Woodhouse, England
Surprise surprise Virgin Media is down again 😑
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul marson
(@djPaul_Walsall) reported
@virginmedia how do I start a compensation claim for no service?? I should of had an upgrade to gig1 on the 26th November and after multiple visits by the same incompetent engineer I am still waiting
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Mr Peter Vernon
(@MrPeterVernon2) reported
@virginmedia No, whenever I've spoken to someone they've told me that they've sorted it out. The last time I was told I would get an email to reset my account "in a while" and he finished the call. The email never arrived! Im beginning to think thats what they do when they can't fix a problem
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Emile Coetzer
(@EmileCoetzer) reported
@virginmedia I was trying to resolve a query on my Bill which is now ok. Contact options: Phone-1hr wait Webchat-didn't work Email-I get a 404 error Only other option-complaint (28 days turnover) 1200 fulltime callcentre staff is not enough to serve 5mil+ customers... Can you sort this out?
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jojo
(@joannasutton14) reported
@virginmedia As I told you she is elderly and has been using her mobile which is costing her as she can’t work her landline! This is a disgusting service you take people’s money and then try con people to stay with you.
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serina
(@rina_cl) reported
I cannot believe I almost fell for it. There are people who are not so lucky. People really are awful. I reported it to @virginmedia straight away but so frightening. #scam #virginmediascam Be careful guys 👀
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Chris Buckland
(@anewchris1) reported
@virginmedia lovely GDPR breach from yourselves. Transferred my account when I moved out to a remaining tenant yet you still keep emailing me their bills, arrears notices and receipts! How incompetent are you? Logged a complaint only to be fobbed off you couldn’t verify me!
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Mark Rogers
(@CicconeUK) reported
@virginmedia It's fine now but didn't work all day. It's my Tivo box I'm having more problems with and have had for months now (I've asked for an upgrade but got no response). It is very very slow trying to access catch up TV and the audio goes off sometimes when flicking through channels.
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Khalid Khan
(@__Khalid_Khan__) reported
@virginmedia Literally every day the WiFi switches off no one touches the box and it goes off every day it soo annoying I only been a customer since last week and I've been experiencing this issue everyday since the WiFi been in my house it switches off by itself for no reason
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moo
(@moo_rella) reported
@virginmedia @TochiLeona_ Worst customer service out there currently. Replicating the old NTL days
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serina
(@rina_cl) reported
Had issues with my Internet Got a call from 'virgin media' asking me to do all these things with my PC. I was on the phone for quite sometime before I smelled a rat. Totally scary. They logged onto my screen and asked me to check my bank for compensation they gave me.