Virgin Media

Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkby in Ashfield, Nottinghamshire, England 01/13/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Selston, Ilkeston, Chesterfield and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomSelston Internet
United KingdomIlkeston Internet
United KingdomChesterfield Internet

Community Discussion

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Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • Toonbazza Barry Penaluna (@Toonbazza) reported from Bingham, England

    @virginmedia spoken to 3 advisors over recent weeks to resolve contract issues, none of them did what they said they would. promised a manager callback 2 weeks ago, never happened. Made a complaint using online form 12 days ago and not been acknowledged. Hopeless!

  • veganoo VEGANOO Ⓥ (@veganoo) reported from Nottinghamshire, England

    @virginmedia your customer service people for Virgin Mobile UK are hopeless! Over 3 hours now for a simple request. Keep getting passed to wrong department and waiting for an answer all over again!

  • simelynch Simeon (@simelynch) reported from Nottinghamshire, England

    was gonna say this long weekend was a good excuse to catch up on some stuff but no i’m a virgin media customer!!!

  • Kizztronice Kizzy 🦇 Puckmigo23 (@Kizztronice) reported from Awsworth, England

    @virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.

  • ismith1968 Ian 🔴⚪️🔴🏴󠁧󠁢󠁥󠁮󠁧󠁿🇹🇷 (@ismith1968) reported from Nottinghamshire, England

    You get an email from @virginmedia saying your latest bill is ready when for the last 2 weeks the internet has been off & on more times than a light switch with no mention of compensation for the reduced service.......very poor

  • mattdowning5 matt downing (@mattdowning5) reported from Selston, England

    @virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal

  • derbytrim John Byrne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@derbytrim) reported from Belper, England

    @virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.

  • nikwood28 Niknak 🇬🇧🇪🇺🏳️‍🌈 (@nikwood28) reported from Nottinghamshire, England

    Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone

  • ChrisG_TSU Christopher Galazka (@ChrisG_TSU) reported from Mansfield Woodhouse, England

    Surprise surprise Virgin Media is down again 😑

  • Toonbazza Barry Penaluna (@Toonbazza) reported from Bingham, England

    @virginmedia Tried to renew deal, promised a price but never sent contract following call, called back and next advisor offered higher price. Eventually agreed to honor initial offer but then sent through a contract for wrong amount. Wasted 2 hrs waiting on online chat today.

  • JUNIORC4RT1ER 🔥 𝓙𝓾𝓷𝓮𝓬𝓱𝓲 𝓒𝓪𝓻𝓽𝓮𝓻®️❄️🚀🇯🇲 (@JUNIORC4RT1ER) reported from Nottinghamshire, England

    Pmsl blaming virgin media on having no signal LMFAO 😆 #NS10v10

  • CarlyssWorld Carly (@CarlyssWorld) reported from West Bridgford, England

    @virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke

  • kellsley Kelly Booth 🌹🌹 (@kellsley) reported from Nottinghamshire, England

    @virginmedia trying to work a night shift and your broadband keeps going down 😔

  • kellsley Kelly Booth 🌹🌹 (@kellsley) reported from Nottinghamshire, England

    @HeavensNight_JT @virginmedia I work the night shift and it’s gone down 3 times now during my shift! Not good 😔

  • gaz_smith123 Gareth Smith (@gaz_smith123) reported from Ilkeston, England

    Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30

  • GraemeDixon_ Graeme Dixon (@GraemeDixon_) reported from West Bridgford, England

    @virginmedia down again.

  • ccielucas CARLA LUCAS (@ccielucas) reported from Pleasley, England

    @BenJamesPhotos @virginmedia Was with Virgin & initially happy with the service. Their customer services were dreadful when I wanted to cancel to go to Sky who were alot cheaper. No loyalty was shown at all & that is the one thing Sky has proved they have an abudance off during a hugely difficult 18 months.

  • Camclarky Cameron Clark (@Camclarky) reported from Nottinghamshire, England

    Virgin media have ruined my night, whole thing goes down 5 minutes before kick off!

  • guchmanku Gurcharan (Guch) Manku (@guchmanku) reported from West Bridgford, England

    Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I am trying to send an email with some serious issues of what I think is hacking coming from a #friends #phone #texts with #links and #login #pasword but you don't have a #working #email #CustomerService #attrocious

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Karlaoc91251202 Karlaoconnor (@Karlaoc91251202) reported

    @virginmedia is your tv app not working at the moment? Keeps saying channels aren’t available!

  • jamrockfcvets Jamrock Vets FC (@jamrockfcvets) reported from Ealing, England

    @MendingTheGap @virginmedia Hello Sir , I have wasted 2 hours trying to ring them . If you wanna signed up you are speaking to a member a staff in less then a minute, try and cancel different story all together,serious go with SKY who will Assit you alot better

  • winty1000 Geoff Wint (@winty1000) reported

    @virginmedia I have issues with TiVo box . Crashed twice last night . Since second time all I get is flashing lights and starting up on my screen . Have rebooted many times including disconnecting hdmi and co ax. Nothing works suspect new unit required can you please send ?

  • Hhtoon Henry (@Hhtoon) reported

    @virginmedia Nope, ethernet linked devices share the issue. People in the area also struggling - apparently an issue in the area but not logged in the service status?? Why are the call centre reps cutting calls? Issue happened last year - wouldn't mind if could actually discuss with someone.

  • PhilipBBerman Philip B Berman (@PhilipBBerman) reported

    @virginmedia @NiiNiiFC @Flav_Bateman Waited 1 hour 45 minutes to get through to speak to technical help desk, and then phone cut off. Could you perhaps focus on employing more trained staff, than all this content marketing brand building bull*** please?

  • MARKYBRETT Mark Brett (@MARKYBRETT) reported

    @virginmedia second night in a row holding for over an hour to book an engineer! Your customer service is abysmal :-(

  • RosinaGordon Rosina (Roz) Gordon (@RosinaGordon) reported

    @virginmedia At 11:45am I tried to get hold of your company. I'm still trying. My wifi went down three times while trying to contact someone. What exactly am I paying for?

  • spills961 spills (@spills961) reported

    @virginmedia terrible WiFi connection for the last 3 days seems to be happening a lot lately

  • BrandonPirie Brandon Pirie (@BrandonPirie) reported

    Home internet has just gone down.... cheers @virginmedia Sunday ruined. Sons crying.

  • AdamK1n9 Adam King (@AdamK1n9) reported

    The @virginmedia Hub 4 makes streaming & working from home impossible! I wouldn't recommend Virgin Media to anyone needing a reliable wifi, especially with the challenges we've faced this year. The only thing worse than the reliability, the customer service!