Virgin Media outages and service status in Kirkby in Ashfield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 2 outage signals in the last 24 hours around Kirkby in Ashfield, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 11, 11:01 AM GMT+1.
- Internet (43%)
- Wi-fi (17%)
- Total Blackout (13%)
- TV (13%)
- E-mail (10%)
- Phone (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kirkby in Ashfield, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 9 hours ago |
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Internet | 20 hours ago |
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Internet | 1 day ago |
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TV | 3 days ago |
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Wi-fi | 4 days ago |
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Wi-fi | 4 days ago |
Nearby cities with recent reports
8 recent signals
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia just to let you know I have made the payment I said I would make, now I am going to write my letters about your Atrocious Customer Service after 23 Years to #Citizensadvice, #TradingStandards, #Ofcom
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๐ฆ๐J e s s i e ๐๐ฆ (@xxjessiedavis) reported from Nottinghamshire, EnglandVirgin media wifi is unbelievable!!!!! The amount of problems , and wifi going off nearly every day!!! I have had enough ๐ค๐ @virginmedia
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B Farn (@aaronfarny_b) reported from Ilkeston, EnglandRight @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService
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Rob Holland โฝ๏ธ โฎ๏ธ (@robhollanduk) reported from West Bridgford, England@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed Iโm not holding hope of getting tickets. In the past Iโd have queued at the arena but the box office isnโt opening tomorrow
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia Hi. Thereโs no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent
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David Groom (@groomyxs) reported from Ollerton and Boughton, England@R_M_Jewellery @ComplainingCow Do most service providers not offer internet without a landline? I thought it was common practice nowadays. I know Virgin media have been doing it for years as a standalone service but not within their packages so much.
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia just to remind you I do not get paid from Universal Credit until 11th March so can't make any payment until then 23 Years a Customer and last time Kath could not help me, if you cut me off I have no way of paying bill, got no money until 11th had to use foodbank
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Ken Godber (@GodberKen) reported from Annesley, England@virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.
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Russell Morrell (@stagladanddad) reported from Annesley, EnglandHey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?
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Ken Godber (@GodberKen) reported from Annesley, England@virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.
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Dan White ๐ (@thedanwhite) reported from Nottinghamshire, England@virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia I tell you what I will do I will send another letter to Sherwood Lidge and tell them how I am being treated after 23 Years a Customer and you have no Customer Service, no email and not interested in Customers only automated robots soon as in work I will switch I can't use it now
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MS Estates (@MS__Estates) reported from Nottinghamshire, England@vmbusiness is there a problem in the NG7 area please?
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Bhavna ๐๐ฝโโ๏ธ (@MissBeBop) reported from Eastwood, EnglandWhen @virginmedia wifi is working itโs bloody amazing, when you need to raise an issue with them itโs the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!
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๐ผ๐๐๐ข๐ฐ (@acmtix) reported from Eastwood, England@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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Mark ๐ณ๏ธโ๐๐บ๐ฆ (@mocktanza) reported from Nottinghamshire, England@virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely werenโt informed
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Robert Dingwall ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ ๐ช๐บ Reunite (@rwjdingwall) reported from Nottinghamshire, England@virginmedia Not a password problem. Login works fine via email clients on desktop and phone. Changed about 2 weeks ago in response to previous problem and worked fine then.
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I NeedADream-Z2Choir (@castusthered) reported from Nottinghamshire, EnglandIf youโve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one
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DaveInNotts ๐ฌ๐ง+๐บ๐ฆ (@davidjamesdj) reported from Rainworth, England@Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is itโs screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sam โ๏ธ๐ฅ๐ณ๏ธโ๐ (@cleantethemiser) reported@virginmedia is there a power outage as some of my channels are missing such as Sky Crime, U & Gold? I've been on the ChatBOT for three hours with no reply and no answering the phone.
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Frankie Mary (@piggywiggiewoo) reported@virginmedia my elderly mum was put on hold on the phone for nearly two hours waiting to speak to an agent and has given up. You are massively overcharging her and she needs to talk to you about her bill. Why aren't you answering the phone? I'm shocked by such poor service
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๐พ (@Omersaeela) reportedHi @VirginMedia, my account has been locked and Iโve been trying to contact support for 2 days now with no response. Calls are not being answered at all. I urgently need help setting up my new WiFi device. This level of support is really disappointing. Have no option ๐
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Brianlfc0210 (@brianlfc0210) reported@virginmedia whats going on with your service in the RM area
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Dgjbear (@Dgjbear1) reported@bravemongoose @virginmedia You wonโt get a reply from X either. They are simply closed. Iโm guessing the company is close to collapse. Iโm trying to cancel my contract to after 25 years
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John Cameron (@bhoyjohn1888) reportedFor **** sake Virgin Media. Answer the goddam phone. 40mins and counting. Awful customer service. Crap
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Leedipus (@Leedipus) reported@djacid25 @virginmedia In 2019 Virgin started charging me for Internet that I wasn't receiving in December. By the end of Jan I had an engineer admit there was no way I'd have an active service until April and they were planning on just stringing me along until then. Find a different provider ASAP.
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Alex Murray (@bravemongoose) reportedHi @virginmedia I am trying to cancel my account, but no one is answering your phones and your web chat totally broken. Do I really have to send you a letter to cancel?!
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RogerSmithUpInThisBitch (@JustAnAlienOk) reported@virginmedia @derekscotia Why is the internet down everywhere? No connection at all
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Limited (@Itslimiiited) reported@JordanPsych_ @virginmedia im on a constant 30 ping on uk host **** is cooked, maybe they respond