Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield, Selston and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
VIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.
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Jamie Hickling
(@Jamiehickling15) reported
from
Hucknall under Huthwaite, England
Ay yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
TWICE MY INTERNET HAS DROPPED OUT TODAY SORT IT VIRGIN MEDIA ITS NOT GOOD ENOUGH YOUR NOT FIT FOR PURPOSE THE CHINESE ARE BETTER THAN THE AMERICANS AT DELIVERING INTERNET I SINCERLY HOPE ELON MUSK IS BETTER THAN VIRGIN MEDIA SO I CAN TERMINATE VIRGIN MEDIA AND GO WITH HIM.
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia as you have ignored my emails and messages on Twitter and Facebook all day and I still have emergency calls only I will be reporting this con supplying customers with a dodgy sim that don't work and using threatening behaviour to force me to put in my phone #police
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Assunta
(@blahblah68) reported
from
Nottinghamshire, England
@virginmedia how long does it take for you to respond to an email complaint? And how can I speak with a real Virgin Media person without being cut off or being sent texts directing me to online help 😤
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia can you please tell me if you have any #issues in the #Bulwell area my #Broadband does not seen to be working and the last bill was paid on the date just before the end of the month Thanks Keith
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Stephen
(@StephenKFrost1) reported
from
Eastwood, England
@virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.
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Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I have heard from EE again this morning, from their Head Office by email as my phone still says no sim, and emergency calls only, they are now saying maybe #virginmedia have locked it to their network, as far as I am aware it was unlocked to all networks explain?
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Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.
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Ruth Machin
(@ruth_machin) reported
from
Burton Joyce, England
@virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi can’t get email either on phone lap top - is server down- live in NG12
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DJ Dan-E-D
(@DannyD678) reported
from
Felley, England
@virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@EE Excellent Customer Service from EE recently to sort out a problem that Virgin Media caused with a sim that did not work, my number is going to be moved to EE
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
VIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.
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Stu84®️™️
(@StagsStu84) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve just spent 30 mins trying to get through to your shambolic customer service. I upgraded my package on Sunday yet there is no tracking or information & my virgin media say I have no open orders?? Not happy, this needs sorting
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia what's the number I need to cancel the service? I'm so fed up at the moment
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩
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Kelly B 🐞🌤☀️ 🌹
(@kellsley) reported
from
Nottinghamshire, England
@DFHSIP @virginmedia Same here in Ng8 and I work a night shift. Went down at about 4am and having to tether to my mobile phone 😡 why not give us some advance warning?
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amy simpson
(@amy_jo_23) reported
from
Nottinghamshire, England
Shock @virginmedia is down!!! Honestly worse company ever
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Flloyd Kennedy
(@Flloydwith2Ells) reported
And No @VirginMedia the problem is not my bill. The problem is the contradictory information about my bill in the email I just got from you. #fail. #Trytalkingtome.
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Matt Stares
(@Matt_Stares23) reported
@virginmedia NP, The install was completed and currently the service is running but the cable that already existed from a previous contract 4 years ago with VM was deemed to need replacing at install due to both exposed cabling and excessive noise on the cable. VM have all this information
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Richard
(@RichieB78) reported
@virginmedia I’ll repeat, yes, it says there is an issue and it will be fixed by 10am this morning. But it hasn’t. So I’ve missed a 2nd day of work because as a service provider you can’t provide service updates. Please provide an update, should I plan for another day without internet?
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Jase
(@JaseNunn) reported
@virginmedia Nothing was advised I asked for someone to call me and no one has calling 789 won't help I've called multiple times.
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Sarah Spence
(@SpenceSarah83) reported
@virginmedia Yes they said the problem lay with my provider
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Suneel Tharimena
(@suneeltharimena) reported
@virginmedia I am call with your preinstallation team and Customer service for over 60 mins and still they couldn’t provide me a solution
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Stiggy McNasty
(@Stignasty2) reported
@virginmedia I've just lost confidence in virgin. Because I've already rebooted it and I'm consistently getting over 250Mb/s now, unless it's 2nd or 3rd line support with some real technical knowledge it will be a pointless call But thanks
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julia
(@julia85will) reported
@virginmedia I can do tomorrow afternoon between 1 and 2 I don't get signal at work so haven't seen the response until now.
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Matt Stares
(@Matt_Stares23) reported
@virginmedia And what are you doing about the your website not enabling customers to raise complaints ? I mean it's not like you a technology company is it ? I have contacted VM 3 times now (excluding the conversation at install) each time you promise to resolve the issue and then do nothing.
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Neil Crossan
(@quietarea1) reported
@virginmedia I'm raising one on the line just now .....not for me but for poor souls you supply who might not have the information to hand I had...I have now moved my account