Virgin Media

Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkby in Ashfield, Nottinghamshire, England 12/07/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham, Mansfield, Sutton in Ashfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Wi-fi
United KingdomChesterfield Phone
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    @virginmedia I did speak to someone who said they’d made some changes to my settings and told me that would fix my connection and then lied to me saying they will transfer me to complaints to discuss my ongoing issues but in fact transferred me to cancellations

  • Tomasu87 Thomas Robinson (@Tomasu87) reported from Staveley, England

    @virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again

  • moore2_jayne Jayne Moore (@moore2_jayne) reported from Annesley, England

    @virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.

  • antoniaff17 toni 🌸 (@antoniaff17) reported from Nottinghamshire, England

    2nd online seminar of the year = absolute fail. I couldn't hear anyone on the call and the wifi decided to drop the call for about 10 minutes. @virginmedia disappointed. Final year of uni not looking good

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia do you have this number to send out text messages 789445 if not then it is a spammer using your name, please advise either way, I have heard you are getting spam problems Thanks

  • WafcSean Sean (@WafcSean) reported from Nottinghamshire, England

    @virginmedia It was - until now. This is garbage. Been on and off for 4 months (including a new router) but now you’ve just gone to full intermittent service, while we’re in full isolation too. Proper naff.

  • endpete Trent (@endpete) reported from Radcliffe on Trent, England

    @virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.

  • Tomasu87 Thomas Robinson (@Tomasu87) reported from Chesterfield, England

    Hi @virginmedia your email part of the web site has been down for about week now

  • MJNashy Matthew Nash (@MJNashy) reported from Nottinghamshire, England

    @virginmedia Im trying to pay my bill over the phone. Keeps asking for acc details then cutting me off. Then pressed # to receive a text message - not received a message yet. Can anyone help?

  • sonocop Ndamuwanepi John Ish (@sonocop) reported from Nottinghamshire, England

    Anyone else having problems with @Virgin Internet for last three weeks? Am past been annoyed... #Virgin #virginmedia

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    @virginmedia Cancellations team have booked me and engineer for today , however it’s now almost 2 weeks without a usable internet connection whilst trying to work from home. Not at all happy with the customer service I’ve received so far as the service team doesn’t listen

  • rwjdingwall Robert Dingwall 🕷 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported from Nottinghamshire, England

    @IlkeTurkmendag @virginmedia The same company decided to 'improve my service' yesterday by cutting my connection for 4 hours when I should have been in government videoconferences about the pandemic!

  • MarkHaydock5 Mark Haydock (@MarkHaydock5) reported from West Bridgford, England

    @StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!

  • AndreaChipman Andrea Chipman (@AndreaChipman) reported from Nottinghamshire, England

    @JordoClarky @virginmedia Appalling service tonight in Nottingham, two weeks after being told that all faults had been fixed. We need reliable internet service. Virgin is clearly having systemic problems in certain parts of the country and shouldn’t be charging those customers extortionate prices

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?

  • MJNashy Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England

    @Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.

  • WafcSean Sean (@WafcSean) reported from Nottinghamshire, England

    @virginmedia And broken again. Do you actively like stopping people from doing their job? Wastemen

  • fabs2305 Fabio Gardella (@fabs2305) reported from Sutton in Ashfield, England

    @virginmedia service is totally disgusting, rang on behalf of my mother in law...who is 78 and on state pension....first time offered her package at £44.20 then after wanting to to think about it rang back 20 mins later to be told it’s £57 per month end of story utterly shocking

  • moore2_jayne Jayne Moore (@moore2_jayne) reported from Annesley, England

    @virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • z_karl karl lee (@z_karl) reported

    @virginmedia not impressed with the cancellation team was promised a call back last Tuesday still no call not the best service at all

  • bowie_ian Ian Bowie (@bowie_ian) reported

    @virginmedia complaints * follow VM formal complaints procedure * problem unresolved after eight weeks, use the (ADR) scheme. Ask for ‘deadlock’ letter to raise it before 8 weeks.two ADR schemes: CISAS and Ombudsman Services: Communications approved Use scheme is VM in?

  • supersleeper Nina (@supersleeper) reported

    @virginmedia They still have no mobile signal at home as usual but as WhatsApp is back up & running & the outage is over, they're able to send messages by same.

  • grafikBob Rob Hales (@grafikBob) reported

    @virginmedia The problem is your end, no net since 6am yesterday. Service page said there was a fault and then 6 hours ago "all good" except not all good. Still no Internet.

  • planey10 bob plane 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@planey10) reported

    @virginmedia Has you network broke down again!!!! In RH11 area

  • SAMackinnon Stuart Mackinnon (@SAMackinnon) reported

    @virginmedia When though? That’s two weeks off and on now. It isn’t unreasonable for me to expect you to outline when you’ll address the service failure.

  • DannLufc Dan (@DannLufc) reported

    Why is @virginmedia so crap! Can’t use the internet with more than one device without getting huge lag spikes. Paying £120 a month, this is atrocious.

  • peeyushkr Peeyush Kumar (@peeyushkr) reported

    @virginmedia New customer

  • planey10 bob plane 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@planey10) reported

    @virginmedia 2nd time in 5 days you denied there was a problem last time . Till you finally admitted there was a outage my current download speed is 11.5 upload is 0.54 ping 700 .

  • planey10 bob plane 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@planey10) reported

    @virginmedia According to your test no problem s but you said that last week . My speeds are well below what they should be