Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Mansfield, Alfreton, Chesterfield and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Wi-fi | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Total Blackout | |
| Mansfield |
Internet | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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San Fran Girl
(@LisaHoppi) reported
from
Hucknall under Huthwaite, England
@munkilove @SkyUK @NatalieMariaS59 @virginmedia I wouldn’t bother, if cancel and move to @virginmedia That’s what I’m going to do
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail
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James
(@JamesOLeics) reported
from
Bingham, England
@virginmedia Shit response
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Rob Holland ⚽️🏐
(@fullpeltuk) reported
from
West Bridgford, England
@Turkey_Twizzler @EE @virginmedia I’m back with EE having previously left 3 years ago as the service was bad. O2 weren’t much better really. My advice, shop around loads, price comparison sites are good now for letting you find loads of deals for the phone you want, your budget etc
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.
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Gareth Morgan
(@gm6016) reported
from
Nottinghamshire, England
Wifi down again for third time in two weeks. Not good enough @virginmedia.
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David Dring
(@davidrdring) reported
from
Mansfield Woodhouse, England
There's a special place in hell for Virgin Media's barely English speaking customer service team
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Mikey Lappin
(@mjlappo) reported
from
Nottinghamshire, England
@virginmedia Thank you for getting back to me. I wanted to look at changing my package, however given the level of customer service I feel it’s best to move to another provider. I should be getting a call back from a Manager today. Fingers crossed 🤞🏼
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Darren Fuller
(@dazfuller) reported
from
West Hallam, England
@virginmedia And that information is exactly the problem and the thing which needs reviewing by your security teams. It's terrible advice!
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Darrin
(@modpies) reported
from
Hucknall under Huthwaite, England
@ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.
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Bal Sanghera
(@BalSanghera) reported
from
Nottinghamshire, England
@Ofcom @virginmedia Low and behold I got a SMS stating they identified a network issue and it has now been resolved. Really wish @virginmedia trained thier call centre agents better. Back online thanks👍
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sam steel
(@smithy_steel) reported
from
Stapleford, England
Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡
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James
(@JamesOLeics) reported
from
Bingham, England
@virginmedia So this is still going on and your website says there is no issues in the area, when I call I just get an automated message. Competitors are looming on Twitter...
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Gary Moore
(@Gary_Moore14) reported
from
Chesterfield, England
@bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢
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Mark Simms
(@marksimms3) reported
from
Selston, England
@virginmedia Brilliant answer! Except the person I spoke to said it was a problem affecting this area ... it doesn’t matter how it’s affecting anyone / we aren’t getting what we’ve paid for and this is why people are desperate for a credible, honest, reliable, trustworthy provider....
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too
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mark wright
(@markbobwright) reported
from
Sutton in Ashfield, England
@matt_tomo1 @virginmedia Can’t even speak clear English 🙄 to deal with a problem
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Chris
(@chriskeeton) reported
from
Nottinghamshire, England
@alandavies1 @virginmedia That's an incredibly accurate description of my experience as well. Not only do they pass you from pillar to post, and know nothing about what each has told the customer, they also don't acknowledge anything UK customer center tells you. You're called a liar and no one helps.
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Lisa
(@lisahaywood10) reported
from
Eastwood, England
@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since
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Phil Tomlinson
(@ambassador_phil) reported
from
Nottinghamshire, England
@virginmedia You are quite simply not listening to my complaint. Thank you but let’s end this convo and I will phone ‘customer retention’.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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zak godfrey
(@zodders) reported
@virginmedia This policy clearly needs to be reviewed as the impact to me, is that I currently have to use my mobile data every day, for periods of up to two hours at my own cost, just so that I can work. How is that fair and what does it say about your customer service?
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Cass
(@HJP_DLM83) reported
Not happy with @virginmedia at the moment. We have rung month after month to sort our bill out and yet another bill has gone out!!! You have broken my contract. Not happy at all. Robbing us of our money that they said were paying us back.
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Chris Hayes
(@chayes07) reported
@virginmedia Hi John, our service just needs connected by an engineer but you cancelled his appointment today. Sitting in the house waiting for nothing 👍🏼
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Arron1707
(@Arron1707) reported
@virginmedia Let’s hope not. I tend to work late night on videos so it really causes a problem. I’ll keep you updated
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Kieran supports #SpeakingOut
(@KieranEdits) reported
@virginmedia @IanMorris78 A fair price for all is better than milking people for as much as you can get away with then cutting them deals. Just be transparent rather than what you did with me, which was magically find a way to offer me my old service for 1/4 the price after I’d left.
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Chris Hayes
(@chayes07) reported
@virginmedia 5 days without internet, 2 visits, a cancelled visit and then no help at all? Absolute joke of customer service
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Zach Brookmier
(@Brookmier) reported
@virginmedia your CS is atrocious. I've spent over 3 hours on the phone trying to ensure that you terminate my services correctly. No ability to cancel online is shocking. You've continued charging me after the service should've been cancelled last month!
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Darren Draper
(@ashesmod) reported
@virginmedia I read I can make complaint by phone.... I was told on the phone yesterday that complaints could not be made by phone when I asked to make one. I had yo put it in writing... could you please explain, as I'm sure you can track who I spoke too
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zak godfrey
(@zodders) reported
@virginmedia I have been experiencing intermittent packet loss for weeks. Your service checker acknowledges the issue every day when I log it. So why am I paying for a service that I do not receive!?
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JOKERGUK
(@JOKERUKG) reported
@virginmedia Both times I was streaming and also so was my fellow streamers who have had the exact problem