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Virgin Media outages and service status in Kirkby in Ashfield, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Kirkby in Ashfield, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 5, 4:29 PM GMT+1.
  • 69% Internet (69%)
  • 14% TV (14%)
  • 7% Wi-fi (7%)
  • 5% Phone (5%)
  • 2% E-mail (2%)
  • 2% Total Blackout (2%)

The latest reports from users having issues in Kirkby in Ashfield come from postal codes NG17 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Virgin Media

Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kirkby in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Mansfield, Nottingham, Kirkby in Ashfield, Southwell, Chesterfield, Ripley, Alfreton, Gedling District, and Sutton in Ashfield.

CityProblem TypeReport Time
Ilkeston Internet 3 days ago
Ilkeston Internet 4 days ago
Ilkeston Internet 4 days ago
Ilkeston Internet 6 days ago
Mansfield Wi-fi 6 days ago
Nottingham Internet 6 days ago

Nearby cities with recent reports

Ilkeston

4 recent signals

3 days ago
Mansfield

1 recent signals

6 days ago
Nottingham

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • AntonioAsh89
    AntonioAsh (@AntonioAsh89) reported from Nottinghamshire, England

    @falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.

  • 67BLADE
    Mark Bell (@67BLADE) reported from Chesterfield, England

    @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

  • thedanwhite
    Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia I have told you I have John! This is so frustrating! To repeat. I called last night, you sent me a SMS with a link that I followed (and did nothing to help!) and ended the call!

  • tonyroe
    Tony Roe (@tonyroe) reported from Nottinghamshire, England

    @virginmedia I’m not thinking I’ve decided. And the obstacles you put in the way from complaining about poor service to wanting to leave mean I’m very unlikely to return…so not very wise really. Thank you for the postal address.

  • ceejay278
    Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England

    @virginmedia This service was not offered so yes I’d be free for a webchat

  • AdamBirch92
    adam birch (@AdamBirch92) reported from Mansfield Woodhouse, England

    @virginmedia I have not been able to use my internet for the majority of our contract. I contacted you multiple times to be advised to pay an additional £5 per month for a better service to now find I am being charged £56?! I am in my cooling off period and i wish to CANCEL.

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia please see attached bill was paid just printed tbis off all other pages are in a file will email when I get the file out been with you for years still got tv and broadband home phone not working mobile on EE

  • Lencal03
    Lencal (@Lencal03) reported from Nottinghamshire, England

    @virginmedia Says no issues

  • NoGuyTest786
    NoGuyTest (@NoGuyTest786) reported from West Bridgford, England

    @virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad

  • richardcclark
    Richard Clark (@richardcclark) reported from Nottinghamshire, England

    @virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia How can they be better connected when they have no working email and now no chat or Customer Service anynore been withtbem since 1999 Branson a Billionaire and can't have Customer Service via email anymore just public twitter, phone premium rate number no credit can't phone

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent

  • StagsStu84
    Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England

    @virginmedia hi I keep getting error code v53 on my TiVo v6, rebooted, checked connections are ok but to no avail. Had this problem for months but problem is getting worse, please advise. Thanks

  • thedanwhite
    Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!

  • SteveSulley1
    Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    @CambridgeRed @virginmedia total rip off … you sell us all …sky sports at an extra cost but can’t get the full service .. it’s distressful…Not good enough SS

  • hpriest92
    Hannah Priest (@hpriest92) reported from Market Warsop, England

    @virginmedia my broadband is down AGAIN. 3rd time in a fortnight, what am I actually paying these extortionate fees for?

  • acmtix
    𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

  • BigGasson44
    Big Gas (@BigGasson44) reported from Awsworth, England

    @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

  • WorTony
    Tony P (@WorTony) reported from Selston, England

    Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

  • thedanwhite
    Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia The link says I can message you but no way to actually message you. This customer service is awful!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewW12290183
    Andy W (@AndrewW12290183) reported

    @virginmedia While 6 weeks ago I was struggling to cancel my VM contract for charging me for a TV package I never signed up for. VM was negotiating with @Ofcom a reduced fine for making it difficult to move to another supplier. VM palmed off my complaints so class action it is

  • Christhefish86
    Chris (@Christhefish86) reported

    @virginmedia why is your website the clunkiest most user unfriendly website going? Trying to pay my bill and I just keep going in a loop with it, guarantee if I don't pay it though you restrict my service. Honestly 124 days until my contract runs out and I cannot wait.

  • JeegsJ
    Jeegar Jagani (@JeegsJ) reported

    @virginmedia Five weeks with no broadband or TV and still no proper fix. The 4 week long area outage is supposedly resolved but I’ve still got issues!!Can you please tell me what is going on?

  • AdamVoulstaker
    Adam Voulstaker (@AdamVoulstaker) reported

    Virgin media absolute ghouls One of the worst companies in UK by a margin

  • PaulAllen007
    Sir Paul A (@PaulAllen007) reported

    Brilliant news. The worst of the worst. Moved house, no virgin media at new property and they would not cancel the contract. @virginmedia never use these con artists.

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    Three men have been killed in three separate crashes on Ireland’s roads over the past 24 hours. Gardaí and emergency services attended the scene of a fatal two-car crash at Ballymagan in Co Donegal last night after 9pm, where a man in his 20s died. Three others were taken to hospital for treatment of non-life-threatening injuries. An hour earlier in Cork, Gardaí attended a fatal crash involving a jeep and a motorcycle on the N20 at Ballyhea, where a motorcyclist died at the scene. A man in his 80s was also taken to Cork University Hospital for treatment. 📺 More on Virgin Media PLAY

  • BadDice_Podcast
    Ben Curry (@BadDice_Podcast) reported

    @virginmedia I’m trying to get a quote for a broadband renewal and finding it difficult. Can you help.

  • iSlimfit
    Slimfit (@iSlimfit) reported

    What’s it with UK 🇬🇧 Neobanks launching Mobile network business? Revolut Mobile: runs on the Vodafone network. Now Monzo Mobile is launching too and will run on the Virgin Media O2 network.

  • JordanPsych_
    Jordan (@JordanPsych_) reported

    @virginmedia thanks for the high pings the last 3 months with no fix. Absolutely pointless playing any fps on your dogshit internet

  • Nicky_P_Smalley
    Nicky P. Smalley (@Nicky_P_Smalley) reported

    @virginmedia It’s been nearly 2 weeks now. Drop ops/low speeds are still continuing in s63. I keep getting texts saying you’ve identified the problem and sending someone out, but all that happens is you change date of when it’ll be fixed, but fix it you have not!