Virgin Media

Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Kirkby in Ashfield come from postal codes NG17.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkby in Ashfield, Nottinghamshire, England 02/23/2026 09:45

February 23: Problems at Virgin Media

Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Chesterfield, Mansfield, Alfreton, Kirkby in Ashfield and Selston.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomNottingham Wi-fi
United KingdomIlkeston Wi-fi
United KingdomNottingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • lee0510 Lee Smith (@lee0510) reported from Ilkeston, England

    @virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia @MartinSLewis @BBCWatchdog I have tried all these methods and no one can help with my WiFi issue! I can’t get through on the phone have tried daily for weeks. I have even sent complaints and had no reply.

  • gaz_smith123 Gareth Smith (@gaz_smith123) reported from Ilkeston, England

    @virginmedia have you got problems in area 30? My connection keeps dropping out!

  • TT_PLEB That There PLEB (@TT_PLEB) reported from Hucknall under Huthwaite, England

    @virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia I’m not sure how long they will take as I sent the complaint on 16th December. So almost a month!

  • amy_jo_23 amy simpson (@amy_jo_23) reported from Nottinghamshire, England

    Shock @virginmedia is down!!! Honestly worse company ever

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia what's the number I need to cancel the service? I'm so fed up at the moment

  • MJNashy Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England

    Is the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia We have tried this and have got nowhere. @MartinSLewis are Virgin Media on your radar for poor service and terrible customer service. @broadbanduk this service from VM is non-existent and there is no way to contact them for a reliable solution.

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    TWICE MY INTERNET HAS DROPPED OUT TODAY SORT IT VIRGIN MEDIA ITS NOT GOOD ENOUGH YOUR NOT FIT FOR PURPOSE THE CHINESE ARE BETTER THAN THE AMERICANS AT DELIVERING INTERNET I SINCERLY HOPE ELON MUSK IS BETTER THAN VIRGIN MEDIA SO I CAN TERMINATE VIRGIN MEDIA AND GO WITH HIM.

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @jeremycorbyn Don’t tell @virginmedia my wifi is **** as it is without more using it

  • Frizzx PriPri🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England

    @virginmedia worst WiFi ever! How am I meant to work when the WiFi keeps cutting out! 🤬

  • imageprincess Amanda (@imageprincess) reported from West Bridgford, England

    Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia have called everyday for weeks keep getting cut off! Have tried the text service and got no where! Contacted via FB/Twitter and nothing. Internet is slow-non existent and TV has been glitching for months! No idea where else to turn as impossible to speak to anyone!

  • blahblah68 Assunta (@blahblah68) reported from Nottinghamshire, England

    @virginmedia how long does it take for you to respond to an email complaint? And how can I speak with a real Virgin Media person without being cut off or being sent texts directing me to online help 😤

  • Camclarky Cameron Clark (@Camclarky) reported from Nottinghamshire, England

    @virginmedia hi guys, my TV box has lost all its power, tried calling the phone line but all the automated service cut me off saying our service is normal.

  • lee0510 Lee Smith (@lee0510) reported from Ilkeston, England

    @virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Danidinger Dani (@Danidinger) reported

    @virginmedia It is a problem with the hub which cannot be resolved until Tuesday. I also have a mobile contract under virgin. Is there any way that we can receive extra data free so we can at least hot-spot our mobiles for some form of Internet until then?

  • ZChugtai Zoheb Chugtai (@ZChugtai) reported

    @virginmedia ABSOLUTELY DISGUSTED WITH YOUR CUSTOMER SERVICE. I SAID I AM LEAVING AND GOT TOLD “WELL I DONT CARE”

  • DUCKmagstoke DUCK MAGAZINE (@DUCKmagstoke) reported

    Virgin Media really are crap

  • koppitetillidie Mike Jones (@koppitetillidie) reported

    @virginmedia getting m63 error after you upgraded me to virgin 360 now can't use pause rewind record on demand. Customer services basically lied to me when they said I'd get called this morning.

  • RyanTwist5 Ryan Twist (@RyanTwist5) reported

    @virginmedia please sort you’re shite internet service out

  • coupe_garry Garry (@coupe_garry) reported

    @virginmedia Took Virgin to CISAS the phone adjudicator and won my case £200. I strongly recommend that anyone having trouble with virgin to contact CISAS.

  • LukePawley1 Luke Pawley (@LukePawley1) reported

    @virginmedia Please just help me to alleviate the stresses we already have with out current situation by doing the simplest thing in replacing our faulty equipment. We are a victim of circumstance none of which is by choice and you could provide the easiest solution. I can leave it outside!

  • wml82 wayne lenahan (@wml82) reported

    @virginmedia Splitting the WiFi signal from the hub. But it doesn't make any difference even if it is cable connected direct to the hub same issue. I am sorry but I am paying lots of money monthly and at the moment am struggling to even use the laptop for home working nevermind gaming etc.

  • XRPrometheus XR_Prometheus (@XRPrometheus) reported

    @virginmedia They got back to me and said they'd get back within 3? Also the complaint was not recieving a £75 voucher 100 days after I should have received it. Customer service terrible as usual, I vowed I'd never come back to virgin 3 years ago but have you another chance... That went well.

  • shortchick77 Nat 💙💖💜 (@shortchick77) reported

    FFS every time I try to watch something on a streaming site the internet connection from @virginmedia goes down it’s so frustrating 🤬🤬🤬