Virgin Media

Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkby in Ashfield, Nottinghamshire, England 03/05/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Mansfield, Alfreton, Chesterfield, Kirkby in Ashfield and Selston.

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City Problem Type Report Time
United KingdomIlkeston Wi-fi
United KingdomNottingham TV
United KingdomMansfield Internet
United KingdomNottingham Total Blackout
United KingdomAlfreton Internet
United KingdomNottingham Phone

Community Discussion

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Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • TAPatto Tom Patterson (@TAPatto) reported from Nottinghamshire, England

    @virginmedia Yes - I opted for this option as I was told it was at no cost. At the time I didn't know which provider we were moving to (didn't know if we'd need the landline), and was never advised that I would incur costs for as long as the line was open. Very misleading.

  • Craig_NFFC Craig (@Craig_NFFC) reported from Bingham, England

    Way to ruin my evening @virginmedia 😡 #RedButton Issues ... Maybe I’m not paying @SkySports enough! #NFFC

  • thepixelgrid Tom Jepson (@thepixelgrid) reported from Nottinghamshire, England

    I get back from my meetings in town only to find @virginmedia are messing with the internet outside and I’ve got no service. I should have stayed in the co-working space...

  • jamawoki Matt (@jamawoki) reported from Radcliffe on Trent, England

    @virginmedia I’ve been on hold for over 50 mins and now the hold music has stopped and it’s just static - but still connected. Help!!

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    @virginmedia Without sounding rude I’ve lost interest in anyone from Virgin media helping me, I get absolutely no where every time :-(

  • markyb82 Mark Butterworth (@markyb82) reported from Nottinghamshire, England

    @timmy5686 @virginmedia Yeah been there before, the complaint takes just as long but they prob will not charge you for the downtime and call it compensation. Good luck in getting it sorted 😊

  • nghudson Nigel Hudson (@nghudson) reported from West Bridgford, England

    @virginmedia ...and we’re down again! An issue with broadband somewhere in my area.

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @michaelanffc @Tonydaw00000735 @DaleHaywood @virginmedia @Beeboy0138 Games awful you’re not missing anything 😂

  • CarolSaysThings Carol ✨ (@CarolSaysThings) reported from Nottinghamshire, England

    @rahman_younus @virginmedia I’m with three as well, and it’s been a bloody awful week 😒

  • SteveSulley1 Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    @1robeson @virginmedia Any joy .. still not working

  • MrSataana Sataana (@MrSataana) reported from Annesley, England

    Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!

  • SteveSulley1 Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    @virginmedia can you sort out the red button issue on tonight’s football ... I pay a lot of money to have sky sports 😡😡 #nffc

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    @BBCWatchdog I’ve had nothing but problems with our Virgin Media wifi

  • martynenglish2 martyn english (@martynenglish2) reported from Blackwell, England

    @virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received

  • TAPatto Tom Patterson (@TAPatto) reported from Nottinghamshire, England

    Today's @virginmedia update: I've had 2 separate phone calls from different members of the Customer Retention Team asking if I want to sign back up with them or add any other services to the open phone line. Errrrr..... NO! 😡

  • martynenglish2 martyn english (@martynenglish2) reported from Blackwell, England

    @virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !

  • jamawoki Matt (@jamawoki) reported from Nottinghamshire, England

    @virginmedia Hey there! Thanks for replying. No I waited another 40 mins and then gave up - I rang this morning but of course I’ve had to go to work and they can’t help me unless at home lol. I was upgraded to 200mb but only ever get 40 (once 212!) :(

  • thepixelgrid Tom Jepson (@thepixelgrid) reported from Nottinghamshire, England

    @jbjon @virginmedia Fix by 7pm or so the service status page says... I’m not counting my chickens, TBH. 4G tethering seems to be pretty swift for now.

  • thepixelgrid Tom Jepson (@thepixelgrid) reported from Nottinghamshire, England

    @virginmedia The postcode check shows no issue but, when there are two engineers (I hope) outside fiddling in the junction box and my hardware test says there’s no signal coming in I imaging it’s probably ***** for now. Really not ideal...

  • TAPatto Tom Patterson (@TAPatto) reported from Nottinghamshire, England

    @virginmedia We've also never used the phone line or number, so not happy to pay for a service that we only ever had to facilitate Virgin services that we cancelled in July. Had just assumed keeping the number would make life easier! How wrong I was!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • meejahoar Lizzie_Bee🕷🏳️‍🌈🇪🇺🇬🇧🦄⚫️ (@meejahoar) reported

    @virginmedia Hi Virgin Media. Had an email this morning (22 Jan 2021) to say my issues have finally been fixed. To recap: moved in 6 Oct 2020. After 3.5 mos, innumerable emails, tweets, calls, texts, attempts at chat via your app & multiple complaint reference nos., you've finally managed it.

  • emogeekface Kate or Death (@emogeekface) reported

    @Jamescorkhill @virginmedia @WeAreOpenreach You *should* be able to break your contract I read on MoneySavingExpert. We're also over a barrel as we don't even have the infrastructure for anything other than virgin as they never put it in when they built the house :-(

  • mat9sww Simon Willis (@mat9sww) reported

    @virginmedia still havi g issues with the chat facility. What do you suggest?

  • SusanHa85471577 Susan Harrison (@SusanHa85471577) reported

    @virginmedia It says there are 2 know problems but not to do with my problem

  • John3M John Merriam 💙😷 (@John3M) reported

    @virginmedia you've sent my 87 dad notice of a 7% increase for his Internet and phone. Given this is his only contact with the outside world do you consider this to be fair? He has been a customer for many years and you are penalising his loyalty.

  • dresscodeclothi simon (@dresscodeclothi) reported

    @virginmedia why can nobody call your phone lines its a dead tone I have had issues with your services for 6 months its not sorted and you want to put my price up by £4 a month on my package what a joke think a new company might be in view as virgin are not supplying services

  • yongblah Aaron Yongblah (@yongblah) reported

    @Matthew99029297 @virginmedia Agreed, its frustrating that a reliable date and time of the fix can't be given (and keeps getting extended). Is this a issue they have not dealt with before ? Understand with cov19, doesn't make things less complicated. Updates have no info on what actual issue or fault is ?

  • DonnaGalbraith6 Donna Galbraith (@DonnaGalbraith6) reported

    @VictoriaWhite23 @EJennerSLT @virginmedia Don’t think Virginmedia ever expected the surge in domestic usage due to lockdowns, obviously they can’t cope with it and customers are the ones paying for it, paying for a service we can’t access and if that’s not bad enough you can’t get through to CS or online support for help

  • rao_rakhesh Rakhesh Rao (@rao_rakhesh) reported

    @virginmedia But what is the exact problem just tell us?

  • ZakCheeky FreeOzil (@ZakCheeky) reported

    Virgin media have the worst customer service known to man KMT