Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Chesterfield, Sutton in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Total Blackout | |
| Mansfield |
Total Blackout | |
| Mansfield |
Internet | |
| Ilkeston |
Wi-fi | |
| Chesterfield |
Phone | |
| Nottingham |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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hollibob
(@hollibob) reported
from
Stapleford, England
@virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service
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Darrin
(@modpies) reported
from
Hucknall under Huthwaite, England
@ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.
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MelanieSmith
(@midgetgem1980) reported
from
Heanor and Loscoe, England
@virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs
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Mikey Lappin
(@mjlappo) reported
from
Nottinghamshire, England
@virginmedia Thank you for getting back to me. I wanted to look at changing my package, however given the level of customer service I feel it’s best to move to another provider. I should be getting a call back from a Manager today. Fingers crossed 🤞🏼
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail
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MJL
(@mjlangrish) reported
from
Nottinghamshire, England
Impressive that @virginmedia customer service is so bad that by the time you get past the 20 minute hold they’ve closed!!
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Gary Moore
(@Gary_Moore14) reported
from
Chesterfield, England
@bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too
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sam steel
(@smithy_steel) reported
from
Stapleford, England
Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡
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michelle levick
(@shell163) reported
from
Chesterfield, England
@virginmedia That would be me then, no service since lunchtime!!
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PriPri
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.
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Andrea Hodgkinson 💚
(@andie1105) reported
from
Nottinghamshire, England
@virginmedia You are doing exactly the same as the people in the phone. Pretending to help but telling me to call the same number. You’re just sending me round in circles. Your customer service is terrible. It’s a complete waste of time!
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.
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Bal Sanghera
(@BalSanghera) reported
from
Nottinghamshire, England
@Ofcom @virginmedia Low and behold I got a SMS stating they identified a network issue and it has now been resolved. Really wish @virginmedia trained thier call centre agents better. Back online thanks👍
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Andrea Hodgkinson 💚
(@andie1105) reported
from
Nottinghamshire, England
@virginmedia No I wasn’t. The customer service girl seemed very unsure as to how to proceed. I explained more than once that it was brand new. I explained my neighbour had VM and I connect to a hotspot when outside.
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you
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Gareth Morgan
(@gm6016) reported
from
Nottinghamshire, England
Wifi down again for third time in two weeks. Not good enough @virginmedia.
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Lisa
(@lisahaywood10) reported
from
Eastwood, England
@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ravsieg - João P.
(@Ravsieg) reported
@virginmedia (...) leaving both ourselves and possibly our neighbours with no internet connection whatsoever and potential danger in case it rains. Called your help number a few times yesterday. Got either lied to or smokescreened the whole time, and got forced to wait in line for (...)
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Ian McGee
(@mazda64) reported
@virginmedia tried that useless . It was working whilst on holiday then told me I had reached my credit limit and pay some money.Tried to on link and wouldn't let me,tried to call 789 and no for abroad and wouldn't Never had that before. In turkey,wife in hospital and cant make proper calls,
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Steven Rule
(@sterule) reported
Hi @virginmedia my Internet has not been working properly for 24 hours and your site says there are engineers working on the issue but nothing more like what the problem is or how long it's going to take
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William Anderson
(@willanderson93) reported
@virginmedia But I already have a complaint. I have had a few open. None of them are solved. What else can I do but chase you on here and WhatsApp? Tell me, what else can I do when two different Channels are just aren't helping with my issue??
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William Anderson
(@willanderson93) reported
@virginmedia One closed case... It seems your colleagues have been awful with their administration...
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Jonny Rock
(@JonnyRock4) reported
@virginmedia Most recent chats and wattsapp keep asking to fix my broadband with which there is no problem. I try to explain issue and conversation is ended.
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Ravsieg - João P.
(@Ravsieg) reported
@virginmedia Hey MM, it'd normally be unbelievable that you'd still think I'm trying to install my hub after everything I've already explained. But, at this point, that's what I'm used to. Here's a shorter version: We moved here 5 months ago. The network started working immediately...(1)
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Daniela Gabor
(@DanielaGabor) reported
Of course cancelling by whatsapp is not the easy option of 'i want to cancel my contract', but another method of obstructing cancelling @virginmedia
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RW
(@culobrutto) reported
@GrayrodPhotos @virginmedia Been without Internet or TV for almost a week here in Surrey multiple emails from VM saying they have found the problem but not when it will be fixed, truly dreadful service
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Paul Cranfield
(@cranny72) reported
@virginmedia Been a loyal customer for years..overpaying for what I have now!!! And with no service at all for over a week….