Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Selston, Ilkeston, Chesterfield and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Selston |
Internet | |
| Ilkeston |
Internet | |
| Chesterfield |
Internet | |
| Ilkeston |
Internet | |
| Mansfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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helen
(@helen6253) reported
from
West Bridgford, England
@virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia The link says I can message you but no way to actually message you. This customer service is awful!
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Dave Martin
(@flyingscotsmin1) reported
from
Eastwood, England
@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia any reason why I have been struggling for weeks to access Sky Sports Football and Cricket in HD. Fancy giving me a refund for not providing a service I pay top whack for?
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia How can they be better connected when they have no working email and now no chat or Customer Service anynore been withtbem since 1999 Branson a Billionaire and can't have Customer Service via email anymore just public twitter, phone premium rate number no credit can't phone
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Stu84®️™️
(@StagsStu84) reported
from
Mansfield Woodhouse, England
@virginmedia hi I keep getting error code v53 on my TiVo v6, rebooted, checked connections are ok but to no avail. Had this problem for months but problem is getting worse, please advise. Thanks
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B Farn
(@aaronfarny_b) reported
from
Ilkeston, England
Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?
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Charlotte 🐨
(@fryingpantheist) reported
from
Nottinghamshire, England
@virginmedia I’m just trying to figure out if it is still an area problem
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia NO BECAUSE YOU HAVE BECOME UNCONTACTABLE A KING TERM CUSTOMER SINCE AROUND 1999 AND TREAT ME NOW LIKE SOMETHING YOU HAVE WIPED OFF THE BOTTOM OF YOUR SHOE HOME PHONE NOT WORKED FOR ABOUT 3 YEARS BUT STILL BEEN PAID FOR I SHOULD BE REFUNDED FOR THAT MAYBE I WILL CONTACT T.S.
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Robert Dingwall 🏴 🇪🇺 Reunite
(@rwjdingwall) reported
from
Nottinghamshire, England
@virginmedia Not a password problem. Login works fine via email clients on desktop and phone. Changed about 2 weeks ago in response to previous problem and worked fine then.
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Marcus sharp
(@Marcussharp10) reported
from
Nottinghamshire, England
@bamford_tony @virginmedia mine always going down worst Internet provider going
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!
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Steve Sulley
(@SteveSulley1) reported
from
Nottinghamshire, England
@CambridgeRed @virginmedia total rip off … you sell us all …sky sports at an extra cost but can’t get the full service .. it’s distressful…Not good enough SS
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Robert Dingwall 🏴 🇪🇺 Reunite
(@rwjdingwall) reported
from
Nottinghamshire, England
@virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.
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Rob Holland ⚽️🏐
(@robhollanduk) reported
from
West Bridgford, England
Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken
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Charlotte 🐨
(@fryingpantheist) reported
from
Nottinghamshire, England
@virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia I have told you I have John! This is so frustrating! To repeat. I called last night, you sent me a SMS with a link that I followed (and did nothing to help!) and ended the call!
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia To be sent another SMS and have the call ended? Awful service!
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Charlotte 🐨
(@fryingpantheist) reported
from
Nottinghamshire, England
@virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claire
(@Claire6102) reported
@DMC_1878 @virginmedia Same problem, literally just happened again. Known issue??
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Laura Cooksey
(@LauraCooksey84) reported
@virginmedia I’m actually upset to be sharing this. As a family of key workers working from home with 2 children home schooling I have just been informed of an outage in my area which won’t be fixed until 23/02 and there is nothing you can do? How to make a tough job tougher 😢
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Adrian
(@adrian03272809) reported
@virginmedia broadband service looks to be down again. Reading (area reference 3). This has to be the 3rd outage in as many weeks. Any ideas if VM are aware of a fault?
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Steven Robinson
(@scrabsy) reported
So less than 1 week after signing up to @virginmedia my new land line number has found its way to scammers. Im not saying someone is profiting from selling on newly registered numbers but its very strange! Especially since i have never given this number out to anyone.
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Lgmars
(@lee1988mars) reported
@virginmedia why have I spent over 2 hours on the phone waiting for you to answer the phone so I can cancel the services ******* useless this company no one should be joining no wonder your having to drop your prices
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Terry Carney 👋
(@SalesRemedy) reported
@virginmedia Are you joking? The worst WiFi supplier ever. I pay you too much and receive rubbish service at every level. You can’t even take calls you’re so busy dealing with complaints no doubt!
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Nikhil Malhotra
(@Malhotra_29) reported
@virginmedia I'm having constant issues with my internet, no-one picks up the phone and then I cannot even register to make a new account as that does not work either... Can you help???
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GlitterMermaid
(@GlitterMermaid3) reported
@virginmedia Everything the problem is on your end this has been for months! Please take accountability on your end please! This is obviously an issue that needs too be dealt with by an engineer as its a fault with the lime
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Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia As slow as your broadband speed
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Claire
(@Claire6102) reported
@virginmedia Is there a known issue with boxes resetting several times a day? Could it be a setting on the box? About 8.20, 13.50 and again in the afternoon the WiFi box resets. We’ve only had it in a few weeks, rest of the time there’s no issue. Can anyone help??