Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Kirkby in Ashfield come from postal codes NG17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Chesterfield, Kirkby in Ashfield, Mansfield, Alfreton, Sutton in Ashfield and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Chesterfield |
Internet | |
| Chesterfield |
Internet | |
| Kirkby in Ashfield |
TV | |
| Nottingham |
TV | |
| Nottingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
-
Matt Triggs
(@mjtriggs) reported
from
West Bridgford, England
@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia @HardyShorses These are trying to charge me for a Months Services after they cut me off 2nd April want over £270 now I have put it in the hands of the police with them since 1999 they are corrupt & No Customer Service now, they will get what I owe as & when I can afford on U.C. using foodbank
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia not sure if I told you but I do have the log of my chat today with your so called helper who did not help at all, it is printed out for anyone to see when I take legal Action regarding no Customer Service email like #EE do #Attrocious #CustomerService 23 years
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
What a conplete waste of time Virgin Media are now a Customer for 23 years and treat you like something they wiped off the bottom of there shoe all this Kath was wanting to do was not help me with finances regarding my bill but wanting to get my home phone fixed so I can ring..
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia just to let you know I have made the payment I said I would make, now I am going to write my letters about your Atrocious Customer Service after 23 Years to #Citizensadvice, #TradingStandards, #Ofcom
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help
-
Tony P
(@WorTony) reported
from
Selston, England
Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia NO BECAUSE YOU HAVE BECOME UNCONTACTABLE A KING TERM CUSTOMER SINCE AROUND 1999 AND TREAT ME NOW LIKE SOMETHING YOU HAVE WIPED OFF THE BOTTOM OF YOUR SHOE HOME PHONE NOT WORKED FOR ABOUT 3 YEARS BUT STILL BEEN PAID FOR I SHOULD BE REFUNDED FOR THAT MAYBE I WILL CONTACT T.S.
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia Already tried YOU REFUSED TO HELP, AFTER 23 YEARS YOU ARE HISTORY NOW YET ANOTHER NO REPLY THREAT TODAY YOU CUT ME OFF 2ND APRIL YOU CAN'T CHARGE FOR APRIL AS POLICE WILL TELL YOU WHEN THEY GET MY LETTER AND THREATS GOODBYE
-
DaveInNotts 🇬🇧+🇺🇦
(@davidjamesdj) reported
from
Rainworth, England
@Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I see I have had another npreply email today about an outstanding overdue balance, I have tried to ask you for help, but you refuse and you cut me off 2nd April so you can't charge for april, so today letter will be in the post with this threat to The Police
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia Had that and got no where you had your chance and blown it read the log from Kath and you will see how she treated me, if I was her boss she would have been sacked on the spot 3 years ago I reported home phone not working number gone bone idle Kath tried I said NO
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia just to remind you I do not get paid from Universal Credit until 11th March so can't make any payment until then 23 Years a Customer and last time Kath could not help me, if you cut me off I have no way of paying bill, got no money until 11th had to use foodbank
-
🦋💜J e s s i e 💜🦋
(@xxjessiedavis) reported
from
Nottinghamshire, England
Virgin media wifi is unbelievable!!!!! The amount of problems , and wifi going off nearly every day!!! I have had enough 😤😖 @virginmedia
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I tell you what I will do I will send another letter to Sherwood Lidge and tell them how I am being treated after 23 Years a Customer and you have no Customer Service, no email and not interested in Customers only automated robots soon as in work I will switch I can't use it now
-
Gordon Foster
(@rainworthgord) reported
from
Rainworth, England
@virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia How can they be better connected when they have no working email and now no chat or Customer Service anynore been withtbem since 1999 Branson a Billionaire and can't have Customer Service via email anymore just public twitter, phone premium rate number no credit can't phone
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia ask Kath she knows it is going into the hands of The Police now the 7 days are up so a letter will be in the post today with all the Evidence, I will be switching then to EE who have helped me out, and have Excellent Customer Service I have had my phone and wi-fi for ages at EE
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I see another automated bill came through today for £278.25 how the hell do you cowboys get that price YOU CUT ME OFF 2ND APRIL 2022 SO USED NO SERVICES ANOTHER BILL FOR THE POLICE TODAY GOT NO MONEY 23 YEARS WITH YOU & NO HELP EXCEPT RING 0345 PREMIUM RATE
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Max Gilbert
(@mgilberties) reported
Dear @virginmedia , give me a shout when you need my BACS details to send me my payment back for failure to provide the 200Mbps I pay for. 25Mbps is some way off. Sick of this flakey service.
-
daryl richards
(@heathensdoc1990) reported
@virginmedia How about your customer service team actually respond in a timely manner to try and resolve the issues? Cant even use a phone line we pay for as it appears to be inactive for whatever reason so can only call the contact centre on mobile at cost to us
-
BenCrewe
(@crewebencrewe) reported
@virginmedia such desperately bad service: intermittent broadband for days, & have now waited for more than four hours three times in the last 48 hours for someone to run tests on my router. Problems each time with someone being unable to or being transferred to your chatbot
-
Martin
(@nitramnostaw) reported
@virginmedia But it is not working because I am being cut off every time!!
-
Tommy
(@tommy_lufc) reported
@RiotBadger @virginmedia I still walk around the house & garden showing people the connection speed on my phone but to date not a single person has given anything resembling a single ****.
-
Ian Cardy
(@IanCardy2) reported
@virginmedia Thanks I tried logging in but got the message as per the second image? Didn’t help when you have got any WiFi to be able to log in and there is no point phoning as no one ever and answers the phone! @Ofcom
-
Alex
(@newdawnfades15) reported
@virginmedia They have spoken to a very helpful lady named Hasti, and she has sorted all of the issues in less than 10 mins, thank you to her and yourselves for returning my call for help!
-
Fizzy
(@croptonboy) reported
@virginmedia So I'm still being told I need to pay for a booster despite your website saying this: If your Connect app home scan shows you have a WiFi blackspot, and you’re a Virgin Fibre customer with Maxit TV, you can get an intelligent WiFi Booster at no extra cost.
-
BE
(@BarnabyLane_) reported
@virginmedia as seems to be the case with everyone, I’m having trouble with @YodelOnline, who have failed to deliver my parcel and it now appears to have gone missing. I’ve tried calling you but the customer service employee was no help.
-
Raoul Owens
(@raoul_owens) reported
@virginmedia I have been constantly checking the service page which isn’t much help. Leaving customers with little to no connection for a week isn’t fair, especially during a national lockdown. I would like to know when this will be resolved? Area: NW6