Virgin Media outages and service status in Kirkby in Ashfield, England
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- Virgin Media generated 2 outage signals in the last 24 hours around Kirkby in Ashfield, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 17, 6:51 PM GMT+1.
- TV (68%)
- Internet (18%)
- Total Blackout (5%)
- Wi-fi (5%)
- E-mail (3%)
- Phone (1%)
The latest reports from users having issues in Kirkby in Ashfield come from postal codes NG17 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kirkby in Ashfield, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Chesterfield, Ilkeston, Sutton in Ashfield, and Kirkby in Ashfield.
| City | Problem Type | Report Time |
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TV | 8 hours ago |
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TV | 9 hours ago |
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TV | 1 day ago |
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TV | 2 days ago |
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TV | 3 days ago |
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TV | 3 days ago |
Nearby cities with recent reports
48 recent signals
8 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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Mark Bell (@67BLADE) reported from Chesterfield, England@virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband
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Bhavna 🙋🏽♀️ (@MissBeBop) reported from Eastwood, EnglandWhen @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!
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Lencal (@Lencal03) reported from Nottinghamshire, England@virginmedia Please… Please… Please… ******* sort your **** out
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Koa (@kokiekola) reported from Awsworth, England@virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.
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Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England@virginmedia hi I keep getting error code v53 on my TiVo v6, rebooted, checked connections are ok but to no avail. Had this problem for months but problem is getting worse, please advise. Thanks
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Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England@virginmedia any reason why I have been struggling for weeks to access Sky Sports Football and Cricket in HD. Fancy giving me a refund for not providing a service I pay top whack for?
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Peter Boardman (@peterboardman64) reported from Chesterfield, England@virginmedia no internet service in Chesterfield S40? What’s the problem?
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Emily Rooke (@emroo21) reported from Woodthorpe, England@virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.
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Gooner (@TheG0000ner) reported from Chesterfield, EnglandIs there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!
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Richard Clark (@richardcclark) reported from Nottinghamshire, England@virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail
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John D (@Jdd535) reported from Stapleford, EnglandAny chance virgin media can sort their network out.. paying for over 300mbps n only getting 46mbps!! #VirginMediaoutage #virginmediauk #virginmedia
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService
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Emily Rooke (@emroo21) reported from Nottinghamshire, England@virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!
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NoGuyTest (@NoGuyTest786) reported from West Bridgford, England@virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad
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kate kells (@katephus) reported from Ilkeston, England@virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises
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Nigel Hudson (@nghudson) reported from West Bridgford, EnglandGoodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.
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Jonathan SC ن Esq. (@jonathansc) reported from West Bridgford, England@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England@Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a £99 call out charge to check their equipment showing an error light. Wifi is painfully slow.
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia @HardyShorses These are trying to charge me for a Months Services after they cut me off 2nd April want over £270 now I have put it in the hands of the police with them since 1999 they are corrupt & No Customer Service now, they will get what I owe as & when I can afford on U.C. using foodbank
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Gordon Foster (@rainworthgord) reported from Rainworth, England@virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Bradley #FBPE #SocialistSunday (@Mike_J_Bradley) reported@virginmedia Mines by down at least 24hrs. Ridiculous and told they are working on it. Not good enough considering how much we pay. I live in Liverpool. It seems to be affecting different areas differently. I just get to welcome on the screen and nothing else. Tried rebooting etc nothing
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Ant Trevers-Footitt (@FootittAnt) reported@virginmedia ITV still down
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Craig hale (@Craighale4) reported@ArmchairAdml I’ve got a similar situation with @virginmedia where I’m paying £92 for internet and phone line which I’ve never used.
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Samuel Williams (@SamuelWill64467) reported@DanAaronTaylor @virginmedia I had this issue and MEGANCODE took care of it.
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Steve Justa (@SteveJusta) reported@virginmedia To everyone with no tv channels - try switching your box off for 2 min then on again. Mine's not worked since thursday. The service checker this morning STILL says there's problems, but i've just reset the box and it's back on
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South Coast Commuter (@CS_Hants) reported@virginmedia @docrussjackson Make a formal complaint and say you will report to @Ofcom. Ask for compensation, there are plenty of precedents. They are measured on how many and how quickly they resolve customer complaints. Am dumping VM tomorrow after 18 months of abysmal service, cant wait to be rid of them!
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Dollynoocat (@dollynoocat) reported@virginmedia going to message @MartinSLewis to see if he can highlight the standards of service you allegedly provide.
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G HUNTer (@Why__OMG__Why) reported@DowndetectorUK found alternative ways of watching ITV1. get a clearer constant picture than Virgin Media. Several sources at zero cost. With the constant problems and ever increasing costs, I don't mind if I get interrupted tv at such an enormous discount.
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Dawn Rose (@drosey) reported@virginmedia Signed up for updates on the TV outage (into 2nd day now). Absolutely ZERO emails..not even one! Hope there's plenty of compensation for loss of service
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Grant Stewart (@GrantStewart2) reported@virginmedia Tv still down after 24 hours and no update from VM. Awful service from a company that states putting customers first. Shocking service