Virgin Media outages and service status in Kirkby in Ashfield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Kirkby in Ashfield, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kirkby in Ashfield, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, Chesterfield, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham
|
Internet | 15 hours ago |
|
Nottingham
|
Wi-fi | 23 hours ago |
|
Ilkeston
|
Internet | 2 days ago |
|
Nottingham
|
Internet | 5 days ago |
|
Mansfield
|
Total Blackout | 6 days ago |
|
Mansfield
|
Wi-fi | 7 days ago |
Community Discussion
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Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia I AM SICK AND TIRED OF THESE CONSTANT BILLS REMEMBER I HAVE ALL LOGS I HOPE YOU LOSE LOTS MORE CUSTOMERS THROUGH YOUR THREATS YOU HAVE NO CUSTOMER SERVICE WHATSOEVER KATH REFUSED TO HELP GET OFF YOUR BACKSIDE AND DEAL WITH PROBLEMS NOT LEAVE IT TO A ROBOT YOU DON'T DESERVE CUSTOM
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AntonioAsh (@AntonioAsh89) reported from Nottinghamshire, England@falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.
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Mark 🏳️🌈🇺🇦 (@mocktanza) reported from Nottinghamshire, England@virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed
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David Groom (@groomyxs) reported from Ollerton and Boughton, England@R_M_Jewellery @ComplainingCow Do most service providers not offer internet without a landline? I thought it was common practice nowadays. I know Virgin media have been doing it for years as a standalone service but not within their packages so much.
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia I see I have had another npreply email today about an outstanding overdue balance, I have tried to ask you for help, but you refuse and you cut me off 2nd April so you can't charge for april, so today letter will be in the post with this threat to The Police
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🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England@virginmedia Hi! My wifi is very slow and keeps cutting in and out plus I never get a good signal with my wifi at the other side of the house in which case I need a wifi booster, and my phone I have a contract with you and the signal is awful!! I should be getting 5g but I don’t!!
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Dr Alex Stavrinides (@Dr_Stav) reported from West Bridgford, EnglandCustomer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, England@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow
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kate kells (@katephus) reported from Ilkeston, England@virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises
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🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, EnglandVirgin media are absolutely diabolical!!!! No end of problems all the time and now have no wifi!!! That’s it I’m moving providers!! 😡😡 @virginmedia
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🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England@virginmedia It’s not working I’m trying on my laptop and still nothing!!
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🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England@virginmedia No, it keeps saying there no problems but there is.
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Emily Rooke (@emroo21) reported from Nottinghamshire, England@virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!
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GiinaGii 🐱🌿 (@giinagii) reported from Tupton, England@virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia @HardyShorses These are trying to charge me for a Months Services after they cut me off 2nd April want over £270 now I have put it in the hands of the police with them since 1999 they are corrupt & No Customer Service now, they will get what I owe as & when I can afford on U.C. using foodbank
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Jonathan SC ن Esq. (@jonathansc) reported from West Bridgford, England@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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Big Gas (@BigGasson44) reported from Awsworth, England@virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs
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Lencal (@Lencal03) reported from Nottinghamshire, England@virginmedia Please… Please… Please… ******* sort your **** out
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia Already tried YOU REFUSED TO HELP, AFTER 23 YEARS YOU ARE HISTORY NOW YET ANOTHER NO REPLY THREAT TODAY YOU CUT ME OFF 2ND APRIL YOU CAN'T CHARGE FOR APRIL AS POLICE WILL TELL YOU WHEN THEY GET MY LETTER AND THREATS GOODBYE
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tee (@Treenutss) reported@virginmedia This requires me to call to report which I've done. Can you please provide clarity if the service outage compensation will be applied on my bill? The error of Virgin for taking my money and wasting my time trying to fix the same issue not addressed - can you confirm compensation?
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Durp ¦ Wes (@its_durp) reportedAverage UK internet speeds are 40mbps. I have speeds of 100+Mbps. I have internet issues @virginmedia claims that the internet issues is because we have slow speeds 👀
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Mrgregles (@Mrgregles) reportedSo turns out my new Virgin media business router doesn't even have the setting to put it into modem mode... which is essential for my network. On the phone to them and it turns out they removed the feature! Seriously why??? On top of that the internet itself has dropped out 🤬
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Naz (@ennayyzed1) reportedAll I want is for people to do what they are paid to do. I prefer honestly over false over promises. I am shocked how a company as big as @virginmedia lacks basic customer care. As well as associated with a third party which is worse @YodelOnline
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22dccb🇬🇧🇪🇺 (@22DCCB) reported@virginmedia is your wifi down in postcode ec1
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ShadsPlays 🎮 (@ShadsPlays) reported@virginmedia Thanks for reaching out. I won't raise a complaint unless it's not fixed by Monday. I understand your engineers are busy, but it would be nice if a MiFi device or free temp upgrade to my mobile data could have been offered to get me through as I often work from home.
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Chris Lane (@ChrisLa74965218) reported@virginmedia Sorry but ended up so frustrated at the level of customer service that we felt we had no option but to leave. 27 years loyalty wiped out in an instant. #fuming #disgusted
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emotional support goth (@gothyspice_) reported@virginmedia Tried moving the name over twice to mine years ago and it was never done. Repeated myself about ten times saying I don't have the password as I didn't set up the account. I need to cancel my broadband.
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Chris Lane (@ChrisLa74965218) reported@virginmedia My wife spoke to them. I have never seen her so livid from a conversation. Her words " I have never been made to feel so worthless and spoken down too"
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Iamblessed (@Iamblessed80348) reported@virginmedia Worse company ever . Made complaint 3 weeks ago still not rang me back! Talk fantastic game! Utter shocking Stay well clear of these cowboys!