Virgin Media

Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkby in Ashfield, Nottinghamshire, England 12/13/2025 06:15

December 13: Problems at Virgin Media

Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Chesterfield, Nottingham, Sutton in Ashfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomMansfield Total Blackout
United KingdomMansfield Internet
United KingdomIlkeston Wi-fi
United KingdomChesterfield Phone
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • LauraPlumbley Laura Plumbley (@LauraPlumbley) reported from Kimberley, England

    @virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted

  • aaryannax DjAaryAnnaleise🇯🇲💕 (@aaryannax) reported from Nottinghamshire, England

    virgin media down again? lol i’m tired

  • JUNIORC4RT1ER 🔥 𝓙𝓾𝓷𝓮𝓬𝓱𝓲 𝓒𝓪𝓻𝓽𝓮𝓻®️❄️🚀🇯🇲 (@JUNIORC4RT1ER) reported from Nottinghamshire, England

    Pmsl blaming virgin media on having no signal LMFAO 😆 #NS10v10

  • red_dog14 Steve Barlow (@red_dog14) reported from West Bridgford, England

    @virginmedia could you tell me what’s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? It’s pixelating & unwatchable a lot of the time

  • JadeLewis92 Jade Lewis (@JadeLewis92) reported from Felley, England

    @virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!

  • followmeplz39 natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England

    @virginmedia Yes its a problem everywhere not my box

  • rikkiwalker Rikki Walker (@rikkiwalker) reported from Annesley, England

    Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/

  • followmeplz39 natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England

    Is anyone's @virginmedia not working??

  • psanchezc Patricio R. Sanchez (@psanchezc) reported from Nottinghamshire, England

    @virginmedia @0rochi I’m with the same issue. All looking normal but no able to open any website and mobiles desconnected too!

  • TuesdyB Tuesdy Burgin (@TuesdyB) reported from Ilkeston, England

    @virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.

  • katephus kate kells (@katephus) reported from Ilkeston, England

    @virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP

  • LindaParnham Linda Parnham (@LindaParnham) reported from Chesterfield, England

    @virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!

  • CarlyssWorld Carly (@CarlyssWorld) reported from West Bridgford, England

    @virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke

  • lolom5m5 HaloOolee (@lolom5m5) reported from West Bridgford, England

    @virginmedia I moved to new house and I’m struggling with moving my internet. No one help me, live chat , phone call, moving team 💔💔. Each services have transferred me to other by answer machine !!!! What happened !!!

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    Horrendous service from @virginmedia , 5 days without a solid internet connection, no updates despite registering my mobile no and now trying to call up and getting cut off while on hold for 15 minutes!! Absolute joke

  • codeprint Phil Simpson (@codeprint) reported from Nottinghamshire, England

    @KMShaw75 @virginmedia Problem is.....their broadband is so much faster than others companies on offer, but on this occasion it’s my Mum’s and she’s given up are online gaming fix now so speed isnt as important as quality of customer service.

  • Walpie27 Steve (@Walpie27) reported from Nottinghamshire, England

    @virginmedia Ok, but surely it’s a site issue.

  • Camclarky Cameron Clark (@Camclarky) reported from Nottinghamshire, England

    @Miss_Deacon9l @virginmedia I'd ask to speak to a manager, absolutely appalling customer service!

  • Walpie27 Steve (@Walpie27) reported from Nottinghamshire, England

    @virginmedia So is there still no solution to this? It is definitely a site issue

  • AndyPusey Andy Pusey (@AndyPusey) reported from Nottinghamshire, England

    Any of my pitiful number of followers thinking joining virgin media ? DONT. Their service is pitiful and they can **** up the un-fuckable. . Two hour hold not for something they promised was sorted last months. £223 taken from my acc not due. Hate the *******.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Tayl1Henry Henry Taylor (@Tayl1Henry) reported

    @virginmedia Cabling work. Same issue as 2 months ago, will they fix it on the 21st....who knows

  • charlottenoble6 char🖤 (@charlottenoble6) reported

    @EmmaHoyy @virginmedia Terrible customer service, glad I’m not with them

  • MatumboIslanda Matumbo (@MatumboIslanda) reported

    @virginmedia I'm not asking you to access my account. I'm asking if there is a way for me to cancel my contract without the cancelation fee?

  • mattj_uk Matt Johnson (@mattj_uk) reported

    @virginmedia I did this, but that doesn't have an SLA. This is an *area outage* affecting multiple customers that you have told is fixed but isn't. Go fix it, that's what we pay Virgin Media for.

  • mattj_uk Matt Johnson (@mattj_uk) reported

    @virginmedia I've done this, but this is an area fault. It needs the earlier fault from today reopening and an engineer coming back out. This is poor, guys.

  • AdamCurtis8 Adam Curtis (@AdamCurtis8) reported

    @virginmedia Yep, powered down, still no response

  • allsop_george George Allsop (@allsop_george) reported

    @virginmedia your internet in bristol today has been shocking throughout, keeps dropping and service status on your website is having technical difficulties again. Is this really what we pay so much money for "super-fast" broadband, speed is useless if its plain broken?

  • EmmaHoyy Emma (@EmmaHoyy) reported

    @charlottenoble6 @virginmedia Honestly. Is that customer service?! I think not!!

  • PandaBegs2Diffr PandaBegs2Differ (@PandaBegs2Diffr) reported

    @virginmedia At 13.5p pm on Talktalk, so £s for me. Seems this was scheduled maintenance by your engineers and may last some days. No one informed me of this work and no service issues were highlighted using the search on your website. So, without warning, I have no phone for several days!!!

  • MatumboIslanda Matumbo (@MatumboIslanda) reported

    @virginmedia i give up, its a problem on your side. is there anyway to cancel my contract early without a cancelation fee?