Virgin Media

Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkby in Ashfield, Nottinghamshire, England 12/29/2025 15:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Mansfield and Chesterfield.

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City Problem Type Report Time
United KingdomIlkeston Total Blackout
United KingdomNottingham Internet
United KingdomNottingham E-mail
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomNottingham Internet

Community Discussion

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Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia My mum and dad are having issues with you guys. The broadband has been very slow yet they pay for 350, the upload speed is half the download which says it all. A technician came out and tried to install a new TiVo box, they have been charged £30 even though he didn’t

  • m0cvo Nigel Booth (@m0cvo) reported from Annesley, England

    @gm8arv @2m0sql @M0VGA @SOTAbeams @TalkTalk @virginmedia The VM system I have here causes no problems from DC to 23cm (as high as I go currently) the only issue I had was when I tried using a mains data network from Argos and it destroyed 6m. Scrapped once identified.

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia They have not even acknowledged my complaint. Not even a “we are looking into this “ the only replies I’ve had have been your platitudes.

  • MaxiiEverett Max Everett (@MaxiiEverett) reported from Nottinghamshire, England

    @virginmedia Morning my Virgin TV Go app saying I have to upgrade to receive live tv even though I already have the package already tried to install/uninstalling and sign in/out.... #help

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia Then you can continue imagining how disappointed I am and look forward to my cancelling your contract at the 1st available opportunity. I, on the other hand, can only imagine that your competitors enjoy your customer service standards far more than I have.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.

  • kev_aylett Kev Aylett (@kev_aylett) reported from Nottinghamshire, England

    @virginmedia Doing it again tonight! It’s like 5pm comes and all speed disappears, tonight both download and upload are impacted! Throttling I understand for network reasons but there’s something else happening here

  • Wilko0103 Will (@Wilko0103) reported from Nottinghamshire, England

    @virginmedia There is no fault listed on the website yet when we call we get an automated message saying there's been problems in our area, we can't even use the internet due to the connection being awful

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia Oh see, it’s up to me to chase you is it. I hadn’t realised that the delay in you contacting me was all my fault. I’ve logged my complaint (48 hours now) and still heard nothing back. Good to see Ofcom are on the ball.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia The loss of service registration doesn't even work!

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

  • thomas_koop thomas coupe (@thomas_koop) reported from Hucknall under Huthwaite, England

    @virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia I repeat. I have made my complaint through your website, the bit where it says “make a complaint”. Perhaps you could explain why I need to make the same complaint twice. I take no joy from discussing this on an open forum either, I want a response from someone who can help.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia It's been like this for a while. I cannot rely on the service at all.

  • thomas_koop thomas coupe (@thomas_koop) reported from Hucknall under Huthwaite, England

    @virginmedia Still no services at all yet the online check says there is an issue.

  • AmazonAquatics1 Amazon Aquatics (@AmazonAquatics1) reported from Ripley, England

    @virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid

  • CharlieTango135 CharlieTango🚁 (@CharlieTango135) reported from Nottinghamshire, England

    @virginmedia do sport subscribers get a discount on the football games @primevideosport are showing... poor quality picture for UHD 🤬

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyHeppi Amy Heppingstall (@AmyHeppi) reported

    @virginmedia my new wifi hub does not work! Please can you help?

  • BenMFraser Ben Fraser (@BenMFraser) reported

    @virginmedia Surely it's cheaper just to post a new Hub? Instead you're sending an engineer, compensating me for lack of service, and leaving a dissatisfied customer. Do the maths, tell me I'm wrong. @bt_uk what would you do?

  • akhan1994 Adnan Khan (@akhan1994) reported

    @Mcollinson72 @virginmedia I’ve been having the same issues! Absolutely rubbish service. Looking to cancel and go with Sky!

  • VMew78 Vicky Mew (@VMew78) reported

    @virginmedia You have increased my package from £45 a month to £75 as I am at the end of my contract. If I hadn’t called today to negotiate it to £59 you would be charging me £75 when a brand new customer can have the EXACT same package for £39. You are only helping virgins profits not me!

  • fluffyzozo zoewatkins (@fluffyzozo) reported

    Have had the most appalling service from @vmbusiness upgraded to the higher speed broadband on Monday, no service and now phone lines turned off since… have a business to run from home and no service just an excuse the cable is damaged until 28th November, terrible service!!!

  • akhan1994 Adnan Khan (@akhan1994) reported

    @virginmedia I don’t understand your status updates on the website it’s different. When I put my postcode is says everything’s fine then when I select test my hub it still shows issues. The SMS text updates is always delayed as well. Why are us customers not getting adequate updates!?

  • Pogit Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia So what your saying is your doing the minimum required by the regulator, and failing your vulnerable customers. As previously stated VM will be mentioned in courts when people are pressing their emergency assist numbers and get a VM message saying their call can’t be connected!

  • gellicax GellicaX 🇬🇧🇯🇲 (@gellicax) reported

    Why’s my tv/wifi not working ?? @virginmedia

  • akhan1994 Adnan Khan (@akhan1994) reported

    @virginmedia Absolutely rubbish service - updates keep getting pushed by days. Rubbish call centre advisors and ontop no compensation. Joke of a company.

  • WoolyBully99 TH83 (@WoolyBully99) reported

    @virginmedia Hi John yes I have used the connect app. I have called and been told you can’t help. I’ve tried a lot of stuff and spent a lot of time trying to get up to date equipment.