Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield, Selston and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Ilkeston |
Wi-fi | |
| Chesterfield |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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John D
(@Jdd535) reported
from
Stapleford, England
Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia
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Russell Morrell
(@stagladanddad) reported
from
Annesley, England
Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@virginmedia This service was not offered so yes I’d be free for a webchat
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Dave Harwood
(@DaveHarwood1) reported
from
South Normanton, England
@virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?
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AntonioAsh
(@AntonioAsh89) reported
from
Nottinghamshire, England
@falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.
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Dr Alex Stavrinides
(@Dr_Stav) reported
from
West Bridgford, England
Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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John D
(@Jdd535) reported
from
Stapleford, England
Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice
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Daz_NFFC 🏴🇺🇦
(@NFFCDaz) reported
from
New Basford, England
@virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.
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Emily Rooke
(@emroo21) reported
from
Nottinghamshire, England
@virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??
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Thomas Foster
(@Sedontane) reported
from
Newbold, England
@nickkzie @scazz786 @virginmedia I have their business broadband, it's been awful. I then pulled the Internet cable out of the modem and fell back on the 4G backup on my plan. Fixed. I'll plug the cable back in tomorrow and get my speed back.
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Emily Rooke
(@emroo21) reported
from
Nottinghamshire, England
@virginmedia Thank you. There are no problems in the area but my internet isn’t working. Have checked cables and rebooted several times.
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I NeedADream-Z2Choir
(@castusthered) reported
from
Nottinghamshire, England
If you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one
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Emily Rooke
(@emroo21) reported
from
Woodthorpe, England
@virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.
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Koa
(@kokiekola) reported
from
Awsworth, England
@virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.
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Tony Roe
(@tonyroe) reported
from
Nottinghamshire, England
@virginmedia I’m not thinking I’ve decided. And the obstacles you put in the way from complaining about poor service to wanting to leave mean I’m very unlikely to return…so not very wise really. Thank you for the postal address.
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises
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John D
(@Jdd535) reported
from
Stapleford, England
Any chance virgin media can sort their network out.. paying for over 300mbps n only getting 46mbps!! #VirginMediaoutage #virginmediauk #virginmedia
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Rob Holland ⚽️ ☮️
(@robhollanduk) reported
from
West Bridgford, England
@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow
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Hannah Priest
(@hpriest92) reported
from
Market Warsop, England
@virginmedia my broadband is down AGAIN. 3rd time in a fortnight, what am I actually paying these extortionate fees for?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Summerfield
(@daveysum) reported
@virginmedia And they've cut me off after 1 hour 2 minutes and 59 second. In the words of Pop Larkin: 'Perfick'! I would say that I hear BT calling but that presupposes that I can get through to you lot to terminate my contract. @virginmedia #hopeless
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Dean
(@dean9476) reported
@virginmedia @Irene0760 In this day and age you should have excellent customer service, not all this “it can just take a bit of time” bullshit, i mean what a bloody poor response, can i ask are you responding from India by any chance?
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DrBoom
(@RealDrBoom) reported
@virginmedia Hey, my uncle just moved house and I was wondering if there is any way to get an estimate of how many mb/s and the price of it online, if he wanted to have virgin media as broadband. Could you help us? Thanks for your time
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jack dingley
(@jackdingley4) reported
@virginmedia more problems again this evening. On top of that I was told I would receive a reduction of last months bill for the awful service nothing came of it. All talk and taking people for fools
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Shower Doctor UK
(@ShowerUk) reported
@virginmedia It is very unstable and irritating the tv and broadband are both effected
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Roystan83
(@roystan83) reported
@virginmedia Could someone please contact me regarding a technical fault I am suffering which limits my service totally. I just spent 1h2m in a queue on the phone, only to be hung up on. I also spent 1h6m on the phone yesterday, with the same issue!!! This is ridiculous now!!!!
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HighburyHighs
(@HighburyHighs_) reported
@virginmedia Fix your ******* **** internet ffs, constant ******* trouble with you **** *****.
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Dave Summerfield
(@daveysum) reported
@virginmedia Yes. It's the actual box. Sounds like the hard disk. Checks have been run your end. Am now waiting on mobile. On hold for 52 minutes so far, having been cut off 3 times in attempt to get that far. The music is terrible and I'm going slightly insane. Not my ideal Fri night!
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Molly Slocombe
(@Molevintage) reported
@virginmedia So our account is saying "access denied" which implies there's some sort of block on our account rather than an engineer-related issue. Our bills are all paid so not sure why this is happening. Pls can someone help?! I can't do any work because of this.
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Lindsay ⚯͛ 9¾ △⃒⃘
(@linzpass) reported
@virginmedia been on hold tonight. Every time it reaches 1 hour 5 mins I get cut off!? TV down on a Friday night with 4 kids - not fun!!! Please help!!!