Virgin Media

Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkby in Ashfield, Nottinghamshire, England 01/24/2026 02:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Chesterfield, Selston and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham Phone
United KingdomNottingham Internet
United KingdomNottingham Wi-fi
United KingdomNottingham Internet
United KingdomNottingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • Camclarky Cameron Clark (@Camclarky) reported from Nottinghamshire, England

    @Miss_Deacon9l @virginmedia I'd ask to speak to a manager, absolutely appalling customer service!

  • JadeLewis92 Jade Lewis (@JadeLewis92) reported from Felley, England

    @virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!

  • MarkHaydock5 Mark Haydock (@MarkHaydock5) reported from West Bridgford, England

    @StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!

  • Tomasu87 Thomas Robinson (@Tomasu87) reported from Staveley, England

    @virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    Horrendous service from @virginmedia , 5 days without a solid internet connection, no updates despite registering my mobile no and now trying to call up and getting cut off while on hold for 15 minutes!! Absolute joke

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    @virginmedia I did speak to someone who said they’d made some changes to my settings and told me that would fix my connection and then lied to me saying they will transfer me to complaints to discuss my ongoing issues but in fact transferred me to cancellations

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    8 days without being able to have a stable internet connection, complaint raised and no response within 72 hours as advised and another half an hour on hold...thanks @virginmedia for the excellent service you provide

  • rikkiwalker Rikki Walker (@rikkiwalker) reported from Annesley, England

    Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    @virginmedia Cancellations team have booked me and engineer for today , however it’s now almost 2 weeks without a usable internet connection whilst trying to work from home. Not at all happy with the customer service I’ve received so far as the service team doesn’t listen

  • phillipmichaeld Phillip Darlington (@phillipmichaeld) reported from Nottinghamshire, England

    @virginmedia Hello, thanks for the reply. Yes I had already tried that which kept it going well for a few days before the problem reappears.

  • codeprint Phil Simpson (@codeprint) reported from Nottinghamshire, England

    @KMShaw75 @virginmedia Problem is.....their broadband is so much faster than others companies on offer, but on this occasion it’s my Mum’s and she’s given up are online gaming fix now so speed isnt as important as quality of customer service.

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?

  • Walpie27 Steve (@Walpie27) reported from Nottinghamshire, England

    @virginmedia So is there still no solution to this? It is definitely a site issue

  • MJNashy Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England

    @Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.

  • Tomasu87 Thomas Robinson (@Tomasu87) reported from Chesterfield, England

    Hi @virginmedia your email part of the web site has been down for about week now

  • LauraPlumbley Laura Plumbley (@LauraPlumbley) reported from Kimberley, England

    @virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted

  • AndreaChipman Andrea Chipman (@AndreaChipman) reported from Nottinghamshire, England

    @JordoClarky @virginmedia Appalling service tonight in Nottingham, two weeks after being told that all faults had been fixed. We need reliable internet service. Virgin is clearly having systemic problems in certain parts of the country and shouldn’t be charging those customers extortionate prices

  • lolom5m5 HaloOolee (@lolom5m5) reported from West Bridgford, England

    @virginmedia I moved to new house and I’m struggling with moving my internet. No one help me, live chat , phone call, moving team 💔💔. Each services have transferred me to other by answer machine !!!! What happened !!!

  • endpete Trent (@endpete) reported from Radcliffe on Trent, England

    @virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jaywillis888 jay willis (@jaywillis888) reported

    @virginmedia @__hassan_i Your service is ******* unbelievable 3 weeks we’ve had no WiFi and everyone we speak to is like a bloody robot! You’ve lost a customer 😤

  • m4rko Mark Foyle (@m4rko) reported

    @virginmedia Hi just seen this ad and great that you have a sale on! As an existing loyal customer of 10 years and due to pop out of contract soon, can I please take advantage of one of your new customer deals? Save me having to leave and go elsewhere?

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J

  • Snakio64 Yondu 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Snakio64) reported

    @virginmedia I really need help. My router is not working properly. I.have no internet despite paying for it.

  • FWilliams97 Fiona Williams (@FWilliams97) reported

    @virginmedia Have been in the queue to speak to someone since 11:57 this morning 😣 still no WiFi. Please help

  • JayDaSilvaSurfa 6ft in AF1s🇯🇲 (@JayDaSilvaSurfa) reported

    How’s my @virginmedia internet been down since yesterday. This is a joke man smh

  • LohanPadraig Pádraig Lohan (@LohanPadraig) reported

    Why is terrestrial Irish TV so terrible this year? Cheap, shitty films, constant re-runs in prime time. I know most people have access to Sky and streaming services so you mightn't notice a difference, but this year really is particularly bad. @rte, @virginmedia

  • TheLittleAtari Astaria - ONSH! ♥️🐾 (@TheLittleAtari) reported

    @littlewarrior @skytv Virgin Media all the way. Sky cant offer us fibreoptic where we live nor the speeds we get. Have had zero issues other than minor outages which we get warned about.

  • laurenlouisee Lauren (@laurenlouisee) reported

    @virginmedia no internet again for second time in a month. Off since Christmas Eve (perfect timing Virgin 😒) no online appts and if only we could get through on your lines without someone disconnecting us after waiting 65mins to get through! Shocking service again.

  • TonyPotterUK Tony Potter (@TonyPotterUK) reported

    @virginmedia Thanks John. This always happens and it really needs fixing properly or replacing. They often leave a gap at the bottom of the ill fitting door and it then gets prised open. When this happens it seems to destabilise services. Appreciate your prompt help thanks.