Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 08: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Mansfield, Nottingham, Alfreton, Chesterfield, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Mansfield |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Wi-fi | |
| Nottingham |
TV | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
-
Fabio Gardella
(@fabs2305) reported
from
Sutton in Ashfield, England
@virginmedia service is totally disgusting, rang on behalf of my mother in law...who is 78 and on state pension....first time offered her package at £44.20 then after wanting to to think about it rang back 20 mins later to be told it’s £57 per month end of story utterly shocking
-
Ruth Machin
(@ruth_machin) reported
from
Burton Joyce, England
@virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕
-
Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia as you have ignored my emails and messages on Twitter and Facebook all day and I still have emergency calls only I will be reporting this con supplying customers with a dodgy sim that don't work and using threatening behaviour to force me to put in my phone #police
-
Jamie Hickling
(@Jamiehickling15) reported
from
Hucknall under Huthwaite, England
Ay yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨
-
Ndamuwanepi John Ish
(@sonocop) reported
from
Nottinghamshire, England
Anyone else having problems with @Virgin Internet for last three weeks? Am past been annoyed... #Virgin #virginmedia
-
Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia Well it keeps cutting out and I still haven't had a response about my broken network port on the router. I'm just stuck
-
trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
VIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@EE Excellent Customer Service from EE recently to sort out a problem that Virgin Media caused with a sim that did not work, my number is going to be moved to EE
-
Stu84®️™️
(@StagsStu84) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve just spent 30 mins trying to get through to your shambolic customer service. I upgraded my package on Sunday yet there is no tracking or information & my virgin media say I have no open orders?? Not happy, this needs sorting
-
amy simpson
(@amy_jo_23) reported
from
Nottinghamshire, England
Shock @virginmedia is down!!! Honestly worse company ever
-
Assunta
(@blahblah68) reported
from
Nottinghamshire, England
@virginmedia how long does it take for you to respond to an email complaint? And how can I speak with a real Virgin Media person without being cut off or being sent texts directing me to online help 😤
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I have heard from EE again this morning, from their Head Office by email as my phone still says no sim, and emergency calls only, they are now saying maybe #virginmedia have locked it to their network, as far as I am aware it was unlocked to all networks explain?
-
Kelly B 🐞🌤☀️ 🌹
(@kellsley) reported
from
Nottinghamshire, England
@DFHSIP @virginmedia Same here in Ng8 and I work a night shift. Went down at about 4am and having to tether to my mobile phone 😡 why not give us some advance warning?
-
trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
VIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.
-
OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi can’t get email either on phone lap top - is server down- live in NG12
-
DJ Dan-E-D
(@DannyD678) reported
from
Felley, England
@virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.
-
Stephen
(@StephenKFrost1) reported
from
Eastwood, England
@virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia can you please tell me if you have any #issues in the #Bulwell area my #Broadband does not seen to be working and the last bill was paid on the date just before the end of the month Thanks Keith
-
Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@richardbranson yo! Can you fix my internet? @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Barry Collins
(@bazzacollins) reported
Virgin Media comms: Send me a letter saying prices are going up (obvs), provide a link to visit if you wish to cancel, the webpage in question is little more than a phone number to call. Make pissed off customers jump through hoops. Genius.
-
Wayne 😷🇹🇹🏴
(@WaynesWorld20_) reported
@virginmedia I’ve been trying to call for the past 3 days about a billing issue. Each time we’re on hold for at least an hour. This is a joke now. Can someone please help me out?
-
GaaJ
(@GaaJ61385709) reported
@virginmedia Disgusting that my serious comllaint has not yet been addressed and your rude arrogant technician is potentially still intimidating other single women ...elderly etc
-
Rendog
(@BobbyReynolds89) reported
@virginmedia Done both - no fix. I’ve decided to cancel, tired of offshore call centres.
-
Andrew Creer NAMMT(RM)
(@AndrewMassage) reported
It's funny how it's so easy to contact @virginmedia when it comes to payments but impossible to complete the call when trying to cancel you contract due to an extortionate price rise.
-
S
(@kas6519) reported
@virginmedia very intermittent internet at nw1 walker house, service status says all is good but after testing it says theres issues in my area, this took 3 days to fix last time, any idea how long it will take this time around?
-
Mags Su
(@mags_summers) reported
@virginmedia You should change your compensation policy - it’s unfair that you don’t compensate customers when a problem is fixed within 2 days. I have not had consistent internet for 5 months and you’ve used this loophole to avoid giving me any compensation. My wifi is so bad :(
-
MaX
(@mrbio1984) reported
@virginmedia No the WiFi was completely down it couldn't be used at all, I was told that because it could be caused by city fibre it would be a long process for virgin to do the work and get city fibre to accept responsibility.
-
Dale Livingstone
(@DaleLS4) reported
@virginmedia can you advise me how to escalate a complaint? Your company is honesty a complete joke, I have a complaint reference number and can’t seem to speak to anyone on the phone about it and need this escalated ASAP
-
FedUpFreddie
(@FedUpFreddie369) reported
@virginmedia Does 'resolve the issue' involve me being asked to pay for services that we have not received?