Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Nottingham and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
TV | |
| Ilkeston |
Internet | |
| Nottingham |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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Lencal
(@Lencal03) reported
from
Nottinghamshire, England
@virginmedia Please… Please… Please… ******* sort your **** out
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Lencal
(@Lencal03) reported
from
Nottinghamshire, England
@virginmedia Says no issues
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I NeedADream-Z2Choir
(@castusthered) reported
from
Nottinghamshire, England
If you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
@virginmedia Hi! My wifi is very slow and keeps cutting in and out plus I never get a good signal with my wifi at the other side of the house in which case I need a wifi booster, and my phone I have a contract with you and the signal is awful!! I should be getting 5g but I don’t!!
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John D
(@Jdd535) reported
from
Stapleford, England
Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@virginmedia This service was not offered so yes I’d be free for a webchat
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Dr Alex Stavrinides
(@Dr_Stav) reported
from
West Bridgford, England
Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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Mark 🏳️🌈🇺🇦
(@mocktanza) reported
from
Nottinghamshire, England
@virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
Virgin media are absolutely diabolical!!!! No end of problems all the time and now have no wifi!!! That’s it I’m moving providers!! 😡😡 @virginmedia
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Koa
(@kokiekola) reported
from
Awsworth, England
@virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises
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Emily Rooke
(@emroo21) reported
from
Nottinghamshire, England
@virginmedia Thank you. There are no problems in the area but my internet isn’t working. Have checked cables and rebooted several times.
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Big Gas
(@BigGasson44) reported
from
Awsworth, England
@virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs
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Emily Rooke
(@emroo21) reported
from
Nottinghamshire, England
@virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
@virginmedia No, it keeps saying there no problems but there is.
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Rob Holland ⚽️ ☮️
(@robhollanduk) reported
from
West Bridgford, England
@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
@virginmedia It’s not working I’m trying on my laptop and still nothing!!
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AntonioAsh
(@AntonioAsh89) reported
from
Nottinghamshire, England
@falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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garry thomas
(@plutonash1234) reported
@virginmedia Thank you for a reply but I know how to get in touch. My problem is I am either lied to when I get through to someone or I am put through to 'another department' and left waiting for hours with no one ever responding. I don't believe customer relations even exists.
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garry thomas
(@plutonash1234) reported
@virginmedia I have been getting in touch since 8th December to get this sorted. It is no wonder you are so busy when nothing gets sorted and the staff lie to get rid of a customer. All I want is this sorting. Not spending my whole life on hold
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Gnans
(@gnans) reported
@virginmedia Get me a web link to cancel. Why every other service can be done online and not this? @Ofcom should be making this easy.
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wildermann
(@NareshSubhash) reported
@virginmedia Yes I have. Wasn’t helpful, because I couldn’t get through. Could you let me know what seems to be the issues it’s has been doing this for few days now.
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✌Tonicha✌
(@Tonichaxxx) reported
@virginmedia No and apparently you also don't have the ability to answer the phone or respond to the text service. I noted you were able to offer calls to people yesterday but this doesn't appear on offer today. I also do not intend on waiting for you to claim you have not got the letter.
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Peter Brown
(@pedropeter) reported
@virginmedia I just want to cancel my contract but you make it impossible!!!!
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Anna Richmond
(@anna_woolhouse) reported
@virginmedia I’ve repeatedly expanded on the support that is needed. I need my mum to be able to speak with someone on the phone and resolve the issue in one session that takes about 30 minutes and where she is given time to find the information needed. This does not seem possible.
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The Good Egg
(@bean_cup) reported
@virginmedia Yes, back in 2020 and hasn't been reimbursed since although I have been told multiple times a cheque would be sent to me and then a direct transfer and none have happened. Why is this thread going round in circles? Can you help reimburse me please
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Fergal Cummins
(@FJCummins) reported
@BritishTelecom I was with Virgin Media for 18 years without any issues I had to join BT when I moved 2 years ago. I have had the most APPALLING service - and you are ruining a business - words can’t describe the situation and no one will resolve it!!
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sarah langton-goh
(@911onthe411) reported
@virginmedia Yes they don't care, so I've given up it is a regular thing now the broadband being patchy or going down I've gone online and tried the phone. So I've just left not paying for this service anymore.