Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Kirkby in Ashfield, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Chesterfield, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham
|
Internet | 1 day ago |
|
Mansfield
|
Total Blackout | 3 days ago |
|
Mansfield
|
Wi-fi | 3 days ago |
|
Ilkeston
|
Internet | 3 days ago |
|
Nottingham
|
Wi-fi | 4 days ago |
|
Nottingham
|
TV | 6 days ago |
Community Discussion
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Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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Benji (@BenjaminBoothe) reported from Nottinghamshire, England@virginmedia are very sorry that it is the customers fault that they can no longer provide a service in the area they're moving to. Because of this it's ok 2 charge a customer an early disconnection fee even if they don't wish 2 cancel. Virgin Media I respect your hustle👏🏿👏🏿 😂😂
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Malc Shenton (@shennty) reported from East Bridgford, England@virginmedia It's important information regarding my Mother's account I need to cancel. I will not be elaborating further on here
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David O'Hanlon (@calmspacecoach) reported from Nottinghamshire, England@virginmedia By the way, This is the 8th conversation about this issue, plus two phone calls and three visits to your shop
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hollibob (@hollibob) reported from Stapleford, England@virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service
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darrell bush (@manics1975) reported from Mansfield Woodhouse, EnglandWhat's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔
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Andy Whitley (@arnoldbiker) reported from Mansfield Woodhouse, EnglandHey @virginmedia I've been attempting to cancel my TV package now on 3 separate occasions. Just been told its an hour phone wait to cancel with no call back facility. Bet its not that long to wait if you want to join...
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David stone (@stoneyboyblue) reported from Mansfield Woodhouse, England@virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK
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David O'Hanlon (@calmspacecoach) reported from Nottinghamshire, England@virginmedia Tried that. Nothing happens. Never mind, I'm sure I can find another mobile provider
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Andrea Hodgkinson 💚 (@andie1105) reported from Nottinghamshire, England@virginmedia You are doing exactly the same as the people in the phone. Pretending to help but telling me to call the same number. You’re just sending me round in circles. Your customer service is terrible. It’s a complete waste of time!
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Jason Fowler (@JaceFowler) reported from Annesley, England@virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service
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David O'Hanlon (@calmspacecoach) reported from Nottinghamshire, England@virginmedia Worst mobile suppliers ever. Utterly fecking useless.
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MJL (@mjlangrish) reported from Nottinghamshire, EnglandImpressive that @virginmedia customer service is so bad that by the time you get past the 20 minute hold they’ve closed!!
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💜Olivia💜 (@Olivia_M94) reported from Bingham, EnglandInstagram down, and rockstar severs (GTA Online) and psn network, tf people! A few weeks back I was virgin media, and Snapchat and insta, now insta again and this... wtf is happening to the internet 🤔
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austen blakemore (@austenblakemore) reported from Stapleford, EnglandMy #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed
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austen blakemore (@austenblakemore) reported from Stapleford, EnglandI’m absolutely ******* fuming with this service @virginmedia it is beyond a joke I’m talking to people that are literally using a script and a dictionary
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Ian (@speedyred711) reported from Nottinghamshire, England@psychospen @NMBLAKE @ourlauzy @SkyHelpTeam @virginmedia I'm with virgin and never need to speak to customer service It works properly all the time
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Jono Bradley (@niijonodhg) reported from Ilkeston, EnglandI had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.
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michelle levick (@shell163) reported from Chesterfield, England@virginmedia That would be me then, no service since lunchtime!!
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austen blakemore (@austenblakemore) reported from Stapleford, EnglandNothing and I mean nothing but problems with @virginmedia ever since your agent TRIED to help, got cut off and never called back my @TPLINKUK Powerline adapter doesn’t work. THE worst experience calling up your customer service I’m so angry 😡
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matt downing (@mattdowning5) reported from Selston, England@virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carol Dixon (@carollesley66) reported@HebdenGail @virginmedia @BTSopenreach We are BT never had any problems bird!
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Monil 💙 (@Monza972) reported@virginmedia I've tried explaining this multiple times & every support staff replies with "you're getting your advertised speeds, we can't do anything about it". That's not the problem I am describing to them hence my anger because I keep getting a scripted reply back. It's not good enough.
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Mary (@MarySequera) reported@virginmedia It is my broadband router. I moved out of my place and had to cancel your services.
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Samyaa (@Samyaa_x) reported@virginmedia I spoke to someone today about it and they said they’re not able to cancel it because it’s part of the bundle. So if this is true then your sales person falsely sold a product to me and this is unacceptable. I’ve requested for all my chats to be sent to me via email and again
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Drewby (@Drewby77489120) reported@virginmedia you should be ashamed! Due to my father in law becoming seriously ill we have had to move to an an area you don’t cover. Despite this you are charging me £240 cancellation fee! I have been a loyal customer for over 10 years! #virginBleedinYa
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BritBox Help UK (@BritBoxHelpUK) reported@skp20040 @BritBox_UK Sorry you haven't heard back from us. The answer to your question, if you are subscription to Amazon Prime then you should be able to get Britbox as an add on using thier app on any device, such as Sky or VirginMedia. The content is mirrored on their service. I hope this helps.
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Bellaaa (@Annabelle_x_x) reported@virginmedia season 3 episode 8 of manifest is missing?? Can you help?
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Fiona C. MacCarthy (@Fee_McCarthy) reported@virginmedia @virginmedia yep me back again. Guess what? My parents have no service again! Or anyone else in their vicinity of UB5 😡 2nd time this week 😡 I’d never have let them signup if I had known #smoothtalkingsalesrep #falsepromises #vulnerablecustomers
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Monil 💙 (@Monza972) reported@virginmedia When I bought VM in 2016, the 2.4Ghz band worked perfectly. I was getting 50-60mb down when being close to it. Now I get YouTube videos buffering when browsing on a 2.4Ghz band. I'm not going to blindly chuck out anything that doesn't support 5Ghz, that's a waste of money.
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Monil 💙 (@Monza972) reported@virginmedia If I could speak to someone in the UK that is atleast empathetic on the phone, I'd be content with the fact that they're doing their best to help/could point me to someone who does know. If a support person begins to regurgitate the same thing without listening to you, what then?