Virgin Media

Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

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The latest reports from users having issues in Kirkby in Ashfield come from postal codes NG17.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkby in Ashfield, Nottinghamshire, England 02/16/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Chesterfield, Ilkeston, Mansfield, Alfreton, Kirkby in Ashfield and Selston.

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City Problem Type Report Time
United KingdomNottingham Phone
United KingdomChesterfield TV
United KingdomIlkeston Internet
United KingdomNottingham TV
United KingdomNottingham Internet
United KingdomMansfield Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • xxjessiedavis 🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    @virginmedia It’s not working I’m trying on my laptop and still nothing!!

  • emroo21 Emily Rooke (@emroo21) reported from Nottinghamshire, England

    @virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!

  • stagladanddad Russell Morrell (@stagladanddad) reported from Annesley, England

    Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?

  • tonyroe Tony Roe (@tonyroe) reported from Nottinghamshire, England

    @virginmedia I’m not thinking I’ve decided. And the obstacles you put in the way from complaining about poor service to wanting to leave mean I’m very unlikely to return…so not very wise really. Thank you for the postal address.

  • Dr_Stav Dr Alex Stavrinides (@Dr_Stav) reported from West Bridgford, England

    Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.

  • NFFCDaz Daz_NFFC 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@NFFCDaz) reported from New Basford, England

    @virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.

  • castusthered I NeedADream-Z2Choir (@castusthered) reported from Nottinghamshire, England

    If you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one

  • Lencal03 Lencal (@Lencal03) reported from Nottinghamshire, England

    @virginmedia Please… Please… Please… ******* sort your **** out

  • Jdd535 John D (@Jdd535) reported from Stapleford, England

    Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia

  • katephus kate kells (@katephus) reported from Ilkeston, England

    @virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises

  • ceejay278 Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England

    @virginmedia This service was not offered so yes I’d be free for a webchat

  • xxjessiedavis 🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    @virginmedia No, it keeps saying there no problems but there is.

  • robhollanduk Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, England

    @Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow

  • emroo21 Emily Rooke (@emroo21) reported from Woodthorpe, England

    @virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.

  • Lencal03 Lencal (@Lencal03) reported from Nottinghamshire, England

    @virginmedia Says no issues

  • emroo21 Emily Rooke (@emroo21) reported from Nottinghamshire, England

    @virginmedia Thank you. There are no problems in the area but my internet isn’t working. Have checked cables and rebooted several times.

  • kokiekola Koa (@kokiekola) reported from Awsworth, England

    @virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.

  • Jdd535 John D (@Jdd535) reported from Stapleford, England

    Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice

  • ceejay278 Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England

    @virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??

  • AntonioAsh89 AntonioAsh (@AntonioAsh89) reported from Nottinghamshire, England

    @falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JoyKluver Joy Kluver🍪🍪🍪💙 (@JoyKluver) reported

    @virginmedia Hi. I’ve had text messages telling me there are essential works happening today in my area. Does this mean the internet will go down? My husband needs it for work. On service status it just shows a problem with TV. Thanks

  • AshleyJSheridan Ashley Sheridan (@AshleyJSheridan) reported

    @virginmedia They cancelled the technician (despite me requesting them not to prevent the only technically competent person looking at the issue) and promised a call back from their manager. From experience, call backs never happen. Ever.

  • Juan47568391 Juan (@Juan47568391) reported

    @virginmedia no calls coming in .... is there a problem with virgin mobile ?

  • MarkMcL60727750 Mark McLaughlin (@MarkMcL60727750) reported

    @virginmedia Wireless, does virgin expect me to have cables running all round my house. Some days perfectly fine bit slow but no buffering. Days like today, impossible to watch anything. Tried your super intelligent booster, made it worse. Roll on end of contract and its BYE BYE VIRGIN

  • electroblankets Dan Sankey (@electroblankets) reported

    The neighbourhood is suffering a @virginmedia broadband outage since yesterday, with estimated fixes ranging between tomorrow and Saturday depending on who you speak to. I plan to deduct the mobile data charges incur from this month's extortionate bill.

  • NOTOMASKS1 #novaccinemandates (@NOTOMASKS1) reported

    @virginmedia can anyone @virginmedia offer me a less disrespectful way of alerting them to the death of a customer other than waiting on hold for 30 minutes?

  • jakek07 Jake Kelly (@jakek07) reported

    @virginmedia And I asked for their customer service team to call me back after making a complaint when the bill arrived and no one did #virginmedia

  • CzerkiesErnest Lokalny Watazka (@CzerkiesErnest) reported

    @virginmedia Hi, how can I cancel my contract if no-one is available through yours phone after 30 mins waiting? As well you have better prices for new customers than existing what is not acceptable.

  • funkyfairy20 laura musgrave (@funkyfairy20) reported

    @virginmedia for the 3rd day now I have been trying to cancel my services with you. Yesterday for over 6 hours. Your service is an absolute joke! Tactic to stop people from cancelling perhaps? Whack them on hold once they have told you their reason for contacting you?

  • Shh_DontSayIt Sue™️ (@Shh_DontSayIt) reported

    Hi @virginmedia can you please check if there’s an engineer being sent out ASAP to fix the broadband tv phone issue around west Bridgford, Nottingham please