Virgin Media

Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Kirkby in Ashfield come from postal codes NG17.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkby in Ashfield, Nottinghamshire, England 01/29/2026 21:05

January 29: Problems at Virgin Media

Virgin Media is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Chesterfield, Alfreton, Mansfield, Ilkeston, Kirkby in Ashfield and Selston.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomNottingham TV
United KingdomNottingham Internet
United KingdomChesterfield Internet
United KingdomNottingham TV
United KingdomNottingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from West Bridgford, England

    @virginmedia Okay, so on Thursday we were told to cancel the order and reorder it. We’ve done that so that we could pick it up today and have heard nothing about the delivery. Also, the person we spoke to over the phone on Thursday called us liars over the price we paid.

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    I’m absolutely ******* fuming with this service @virginmedia it is beyond a joke I’m talking to people that are literally using a script and a dictionary

  • woolly80 Peter Walker (@woolly80) reported from Nottinghamshire, England

    @virginmedia We have already given you a complaint number see, earlier tweets. We have added today's debacle to this so we should get a response within 7 days.

  • BenjaminBoothe Benji (@BenjaminBoothe) reported from Nottinghamshire, England

    @virginmedia are very sorry that it is the customers fault that they can no longer provide a service in the area they're moving to. Because of this it's ok 2 charge a customer an early disconnection fee even if they don't wish 2 cancel. Virgin Media I respect your hustle👏🏿👏🏿 😂😂

  • SteveSulley1 Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    Unbelievable.. World Cup final and @virginmedia Internet down .. phones Down and TV down .. in Wollaton Nottingham #getitsorted #ineedarebate #thisisnotNYC

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    Nothing and I mean nothing but problems with @virginmedia ever since your agent TRIED to help, got cut off and never called back my @TPLINKUK Powerline adapter doesn’t work. THE worst experience calling up your customer service I’m so angry 😡

  • Olivia_M94 💜Olivia💜 (@Olivia_M94) reported from Bingham, England

    Instagram down, and rockstar severs (GTA Online) and psn network, tf people! A few weeks back I was virgin media, and Snapchat and insta, now insta again and this... wtf is happening to the internet 🤔

  • woolly80 Peter Walker (@woolly80) reported from Nottinghamshire, England

    @virginmedia I accept it will take some time for you to get to the bottom of any complaint. What we would like is a service we're paying good money for to actually work and not have to wait another week for it to possibly be fixed. Tell me I'm not being reasonable here.

  • markyb82 Mark Butterworth (@markyb82) reported from Nottinghamshire, England

    @virginmedia I'm trying to give notice to cancel my mobile contract with you but no one on the phones is actually able to help, turns out they never updated my address now hung up on me #fail #customerservice

  • AnIndividualist TheRealCraig (@AnIndividualist) reported from Annesley, England

    Hey @virginmedia been on hold for over 20 minutes. Is there any other way I can cancel my package. Thanx

  • woolly80 Peter Walker (@woolly80) reported from Nottinghamshire, England

    Got to hand it to @virginmedia they excel themselves on their levels of customer service 👏. Hour and a half on the phone only for them to confirm what we knew all along, faulty box! Believe it'll be coming via Stork in the next week or so. Pity is everyone else's cs is the same

  • JusTWriGhT92x 2Kanes⭐⭐⭐⭐⭐⭐ (@JusTWriGhT92x) reported from Nottinghamshire, England

    @notcharlietwigg @virginmedia The amount of bust ups I've had with VM if be kicking off to ****

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

  • tomthecrook tomus 🦆🦆🦆🦆🦆 (@tomthecrook) reported from Radcliffe on Trent, England

    @virginmedia broadband down yet again for the 6th time this week. No faults in our area on the website 🙄🙄 sort it out

  • calmspacecoach David O'Hanlon (@calmspacecoach) reported from Nottinghamshire, England

    @virginmedia By the way, This is the 8th conversation about this issue, plus two phone calls and three visits to your shop

  • arnoldbiker Andy Whitley (@arnoldbiker) reported from Mansfield Woodhouse, England

    Hey @virginmedia I've been attempting to cancel my TV package now on 3 separate occasions. Just been told its an hour phone wait to cancel with no call back facility. Bet its not that long to wait if you want to join...

  • calmspacecoach David O'Hanlon (@calmspacecoach) reported from Nottinghamshire, England

    @virginmedia Worst mobile suppliers ever. Utterly fecking useless.

  • calmspacecoach David O'Hanlon (@calmspacecoach) reported from Nottinghamshire, England

    @virginmedia Tried that. Nothing happens. Never mind, I'm sure I can find another mobile provider

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bailey_mags magsbailey (@bailey_mags) reported

    @virginmedia on the call to your Sth Africa call centre and the background noise coming from tram is deafening. Surely you can add a de noise filter. It’s so off putting for customers to hear the call centre customer conversations!!

  • Dani_HeadCase Dani HeadCase (@Dani_HeadCase) reported

    @virginmedia The broadband is on now. But it wasn’t all morning. No one fixed this. It just came back. This is my problem it just goes off and comes back on hours later. Sending a technician does nothing because it’s intermittent.

  • Dani_HeadCase Dani HeadCase (@Dani_HeadCase) reported

    @virginmedia They were apparently really busy and their system froze… it was utter lies. There was cheering and clapping going in the background. They just didn’t want to help. I called back and asked to speak to someone senior at this point I had been trying to get help for THREE hours

  • LaurenTee13 LTee (@LaurenTee13) reported

    If you're switching broadband, avoid @virginmedia ! No broadband, should have been installed on 5th April. Didn't show. Rescheduled for 22nd but told it'd be earlier then called us liars. Made a complaint over a week ago, told us they'd call back within 48hrs, still waiting 🤬

  • Dani_HeadCase Dani HeadCase (@Dani_HeadCase) reported

    @virginmedia We pay for 24/7 support and we’re not getting it. We’re not getting any support. At all.

  • hughes_nm neil hughes (@hughes_nm) reported

    @virginmedia Last Wednesday 13th April I was visited by Dave, a virgin media employee not a Comex employee. Dave arrived with his own spade which he had taken out of his shed ( you couldn’t make it up could you??!!) took one look at the job and said ‘I can’t do this, it’s way too big HELP!!

  • Dboy Dan Southern (@Dboy) reported

    @virginmedia But I have a separate problem that I suspect isn’t to do with the area problem and can’t talk to anyone about that

  • hannahfearn Hannah Fearn (@hannahfearn) reported

    @virginmedia Broadband down across SE27 even though service status says it’s ok (I’ve checked with neighbours and we’re all struggling). Please can you update on likely length of outage

  • LaurenTee13 LTee (@LaurenTee13) reported

    @virginmedia Because your installer didn't show up on time and missed his appointment. Then we were told we were lying about the install date and advisors put false notes on our account. Worst customer service ever

  • thedelboy Derek Turpin (@thedelboy) reported

    @virginmedia I can't see my bill I did see £25 goodwill credit and £6 goodwill credit which are Not goodwill the £25 was for your tech Not turning up 3 times and the £6 was for loss of service ! I should have claimed £75 for the tech Not turning up 3x and I could have according to Ofcom.