Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (3%)
• Phone (2%)

Live Outage Map Near Kirkby in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Chesterfield, Mansfield, Ilkeston, and Alfreton.

City	Problem Type	Report Time
Nottingham	Internet	1 day ago
Chesterfield	Internet	1 day ago
Nottingham	Wi-fi	2 days ago
Nottingham	Internet	2 days ago
Nottingham	Internet	2 days ago
Nottingham	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

• 
  Graham Cooper (@GrahamCooper61) reported 14 seconds ago from Mansfield Woodhouse, England

  @virginmedia how much will I owe if I cancel now. my contract ends in may please

• 
  Cameron Clark (@Camclarky) reported 48 seconds ago from Nottinghamshire, England

  @virginmedia hi guys, my TV box has lost all its power, tried calling the phone line but all the automated service cut me off saying our service is normal.

• 
  Claire Glenton (@claireglenton) reported 4 minutes ago from Nottinghamshire, England

  @virginmedia have called everyday for weeks keep getting cut off! Have tried the text service and got no where! Contacted via FB/Twitter and nothing. Internet is slow-non existent and TV has been glitching for months! No idea where else to turn as impossible to speak to anyone!

• 
  trevor tuffin (@trevortuffin) reported 8 minutes ago from Blackwell, England

  MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .

• 
  Claire Glenton (@claireglenton) reported 10 minutes ago from Nottinghamshire, England

  @virginmedia I don’t have one that I can see. I shall make another complaint and also include how long it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.

• 
  Claire Glenton (@claireglenton) reported 17 minutes ago from Nottinghamshire, England

  @virginmedia We have tried this and have got nowhere. @MartinSLewis are Virgin Media on your radar for poor service and terrible customer service. @broadbanduk this service from VM is non-existent and there is no way to contact them for a reliable solution.

• 
  Matthew Nash (@MJNashy) reported 20 minutes ago from Hucknall under Huthwaite, England

  Is the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING

• 
  Keith Pates (@KeithCP2) reported 23 minutes ago from Nottinghamshire, England

  @virginmedia I have tried 2 or 3 times this morning to try and pay my bill, I could not find my p/w so had to reset and it kept timing out and I was not on long tried on computer and phone will try later when I get up please advise if problem your end Thanks

• 
  I NeedADream-Y1choir (@castusthered) reported 24 minutes ago from Nottinghamshire, England

  @jeremycorbyn Don’t tell @virginmedia my wifi is **** as it is without more using it

• 
  Steve Battlemuch (@Battlemuch4WW) reported 25 minutes ago from Nottinghamshire, England

  @virginmedia - losing any faith here - an hour on hold on Friday and another hour today. Appreciate the issues with staff working hours but you need a better way for customers to engage. I’m trying to address an increase from £43 to £59 for broadband costs! Maybe it’s time I left

• 
  Claire Glenton (@claireglenton) reported 26 minutes ago from Nottinghamshire, England

  @virginmedia Reference: C-1501213540 I have asked to be disconnected after another day of not being able to get the issue fixed.

• 
  Claire Glenton (@claireglenton) reported 28 minutes ago from Nottinghamshire, England

  @virginmedia I don’t have one that I can see. I shall make another complaint and also include how king it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.

• 
  trevor tuffin (@trevortuffin) reported 29 minutes ago from Blackwell, England

  I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.

• 
  Keith Pates (@KeithCP2) reported 39 minutes ago from Nottinghamshire, England

  @virginmedia I am still trying to pay my bill, I have been since earlier this morning, just tried on a laptop and as soon as I click on pay now it comes up with message your session has timed out please help Thanks

• 
  Mark Simms (@marksimms3) reported 39 minutes ago from Selston, England

  I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

• 
  Claire Glenton (@claireglenton) reported 48 minutes ago from Nottinghamshire, England

  @virginmedia @MartinSLewis @BBCWatchdog I have tried all these methods and no one can help with my WiFi issue! I can’t get through on the phone have tried daily for weeks. I have even sent complaints and had no reply.

• 
  Claire Glenton (@claireglenton) reported 56 minutes ago from Nottinghamshire, England

  @virginmedia even your text message service is cutting me off now. I really don’t know how to get in touch with anyone! I just need my WiFi to work!!!

• 
  Claire Glenton (@claireglenton) reported 56 minutes ago from Nottinghamshire, England

  @virginmedia I’m not sure how long they will take as I sent the complaint on 16th December. So almost a month!

• 
  Claire Glenton (@claireglenton) reported 57 minutes ago from Nottinghamshire, England

  @virginmedia I will send another complaint now. I am@just trying to find out how to cancel the service through the ‘text service’

• 
  PriPri🐼✨ (@Frizzx) reported 58 minutes ago from Mansfield Woodhouse, England

  @virginmedia worst WiFi ever! How am I meant to work when the WiFi keeps cutting out! 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A Bit About Britain 🇬🇧 🇺🇦 (@bitaboutbritain) reported 2 minutes ago

  @F_Glass_Author @virginmedia Communications companies can't communicate and seem to specialise in appalling customer service.

• 
  Peter Morgan (@NotVBrightSpark) reported 3 minutes ago

  @virginmedia @VirginActiveUK …….and another morning of poor broadband connection to @virginmedia …… Buffering, lag, watching pages load…..

• 
  Mehmet Akduman (@mehmetakduman) reported 7 minutes ago

  For the 4th time in since Tuesday, my internet is down. How difficult to fix your services @virginmedia?

• 
  Sarah 🙋🏻‍♀️🦸🏻‍♀️🧚🏽‍♂️ (@Mrs_G26) reported 11 minutes ago

  @LeePartridge16 @virginmedia @SkyGroup they weren’t so helpful for me. I pay over £100 there’s lots of deals, not offered any of them. I wouldn’t say it’s the best either but we have limited choice. Broadband is slow and the mini boxes you pay for and a subscription always cut out.

• 
  Will 🦊 (@holyland2) reported 16 minutes ago

  @virginmedia any danger of you fixing your issues ? Can we expect a refund for your lack of services ?

• 
  AUDITOR OF REALITY (@AuditorsReality) reported 16 minutes ago

  Thought @virginmedia had gone down again. Rather, it was the cat whilst sitting on my laptop had surreptitiously activated airplane mode... She can also take screenshots.

• 
  Subsonic (@Subsonic_tv) reported 24 minutes ago

  @Pijinnn_ @virginmedia I had the same issue with VM when my contract came up for renewal. I basically ended up telling them what I was gonna pay or I'd leave. Ended up paying about £42 for 500mbps

• 
  Chrissie (@chrissy__w) reported 26 minutes ago

  @virginmedia absolutely shocking service, intermittent broadband and tv services for 2 days. Yet just been informed increasing my basic package by £20 a month, don’t think so time to go elsewhere. Crap customer service, 15 years of loyalty, time to go!

• 
  AUDITOR OF REALITY (@AuditorsReality) reported 28 minutes ago

  Though @virginmedia had gone down again. Rather it was the cat whilst sitting on my laptop had managed to activate airplane mode... She can also take screenshots.

• 
  neil orpen (@neilorpen) reported 30 minutes ago

  @LeePartridge16 @virginmedia The solution must be to move to a competitor