Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Selston, Ilkeston, Chesterfield and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Selston |
Internet | |
| Ilkeston |
Internet | |
| Chesterfield |
Internet | |
| Ilkeston |
Internet | |
| Mansfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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Phil Tomlinson
(@ambassador_phil) reported
from
Nottinghamshire, England
@virginmedia You are quite simply not listening to my complaint. Thank you but let’s end this convo and I will phone ‘customer retention’.
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sam steel
(@smithy_steel) reported
from
Stapleford, England
Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30
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mark wright
(@markbobwright) reported
from
Sutton in Ashfield, England
@matt_tomo1 @virginmedia Can’t even speak clear English 🙄 to deal with a problem
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Rob Holland ⚽️🏐
(@fullpeltuk) reported
from
West Bridgford, England
@Turkey_Twizzler @EE @virginmedia I’m back with EE having previously left 3 years ago as the service was bad. O2 weren’t much better really. My advice, shop around loads, price comparison sites are good now for letting you find loads of deals for the phone you want, your budget etc
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Bal Sanghera
(@BalSanghera) reported
from
Nottinghamshire, England
@Ofcom @virginmedia Low and behold I got a SMS stating they identified a network issue and it has now been resolved. Really wish @virginmedia trained thier call centre agents better. Back online thanks👍
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James
(@JamesOLeics) reported
from
Bingham, England
@virginmedia So this is still going on and your website says there is no issues in the area, when I call I just get an automated message. Competitors are looming on Twitter...
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David Dring
(@davidrdring) reported
from
Mansfield Woodhouse, England
There's a special place in hell for Virgin Media's barely English speaking customer service team
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James
(@JamesOLeics) reported
from
Bingham, England
@virginmedia Shit response
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Chris
(@chriskeeton) reported
from
Nottinghamshire, England
@alandavies1 @virginmedia That's an incredibly accurate description of my experience as well. Not only do they pass you from pillar to post, and know nothing about what each has told the customer, they also don't acknowledge anything UK customer center tells you. You're called a liar and no one helps.
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.
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Lisa
(@lisahaywood10) reported
from
Eastwood, England
@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too
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San Fran Girl
(@LisaHoppi) reported
from
Hucknall under Huthwaite, England
@munkilove @SkyUK @NatalieMariaS59 @virginmedia I wouldn’t bother, if cancel and move to @virginmedia That’s what I’m going to do
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Mikey Lappin
(@mjlappo) reported
from
Nottinghamshire, England
@virginmedia Thank you for getting back to me. I wanted to look at changing my package, however given the level of customer service I feel it’s best to move to another provider. I should be getting a call back from a Manager today. Fingers crossed 🤞🏼
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail
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Gary Moore
(@Gary_Moore14) reported
from
Chesterfield, England
@bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢
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Gareth Morgan
(@gm6016) reported
from
Nottinghamshire, England
Wifi down again for third time in two weeks. Not good enough @virginmedia.
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Darren Fuller
(@dazfuller) reported
from
West Hallam, England
@virginmedia And that information is exactly the problem and the thing which needs reviewing by your security teams. It's terrible advice!
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Darrin
(@modpies) reported
from
Hucknall under Huthwaite, England
@ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Whaler on the moon
(@SurgicalCoder) reported
@virginmedia My Internet has been broken all day. I can't login to chat to you, and when I goto check services, the page errors. Can't chat online as the button does nothing.
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Paul Jones
(@Joner1702) reported
@virginmedia your internet has been so slow in the evenings for the past week and the past 2 days my internet keeps dropping out all the time for very long periods of time. Why am i paying for a service and not getting it
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georgia cremins
(@CreminsGeorgia) reported
@virginmedia This is 3 days in a row, service issues for tv and broadband?! And can’t find any extra information due to website also being down!
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Whaler on the moon
(@SurgicalCoder) reported
@virginmedia It'd be nice if your staff didn't hang up on me 3 times. Before you blame my mobile phone provider, that's virgin too.
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Sean Dwyer
(@seanydwyer) reported
@virginmedia getting tired of rebooting my wifi every day getting to be a joke can not view some sites and getting told reboot the wifi am paying money for this service at least give me some internet
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💙
(@jenbo_29) reported
I hate @virginmedia broadband! most unreliable service I’ve very known! Every f*cking time u need it for something important bosh gone! Waste of money! Shite customer service when u do ring. The second you tell us it’s going up in price you’ll b picking it up off the front lawn.
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Whaler on the moon
(@SurgicalCoder) reported
@virginmedia Apparently no area issues, on the service page it says "Sorry we can't run a test on your services right now" and that's it.
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Pete Hughes
(@PeteHughes2) reported
@virginmedia Is your Wi-Fi having issues in North London? Doesn’t seem to be working even after a hard reset?
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bella
(@isabelmerana) reported
@virginmedia, sabi mo the network will have essential works on the 25th of this month. That is tmoz! So why is it my wifi signal now is shite? It’s only the 24th! I need to release my shifts or else I won’t be paid! Pls make the £78 that i pay every month worth it!
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Emma Baldwin
(@Emmabee1986) reported
@virginmedia Thanks for replying. I try not to publically complain as prefer to give opportunity to resolve privately however, I have a complaint about the service that I have received on a recent call.