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Virgin Media outages and service status in Kirkby in Ashfield, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Kirkby in Ashfield, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 26, 9:05 AM GMT+1.
  • 44% Internet (44%)
  • 28% Wi-fi (28%)
  • 12% Total Blackout (12%)
  • 8% E-mail (8%)
  • 8% TV (8%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at Virgin Media

Virgin Media is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kirkby in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, Chesterfield, and Alfreton.

CityProblem TypeReport Time
Nottingham E-mail 2 days ago
Ilkeston Wi-fi 4 days ago
Nottingham Internet 4 days ago
Nottingham Internet 6 days ago
Nottingham TV 7 days ago
Ilkeston Total Blackout 7 days ago

Nearby cities with recent reports

Nottingham

4 recent signals

2 days ago
Ilkeston

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help

  • MaisieJohnso
    Maisie Johnson (@MaisieJohnso) reported from Nottinghamshire, England

    @virginmedia Thanks for getting back to me! I saw the link to the status checker in your reply to someone else, ran it and somehow fixed it. Still a mystery as to why it went off suddenly but good to know I can get help with a tweet!

  • thedanwhite
    Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!

  • TheG0000ner
    Gooner (@TheG0000ner) reported from Chesterfield, England

    Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia Already tried YOU REFUSED TO HELP, AFTER 23 YEARS YOU ARE HISTORY NOW YET ANOTHER NO REPLY THREAT TODAY YOU CUT ME OFF 2ND APRIL YOU CAN'T CHARGE FOR APRIL AS POLICE WILL TELL YOU WHEN THEY GET MY LETTER AND THREATS GOODBYE

  • BigGasson44
    Big Gas (@BigGasson44) reported from Awsworth, England

    @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

  • GI35ON
    steve (@GI35ON) reported from Ollerton and Boughton, England

    @virginmedia can you tell me if there are any issues in my area please.... I have no internet no tv and no phone.

  • MaisieJohnso
    Maisie Johnson (@MaisieJohnso) reported from Nottinghamshire, England

    @virginmedia how do I find out or report if there’s a problem with the internet in my area.

  • xxjessiedavis
    🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    @virginmedia Hi! My wifi is very slow and keeps cutting in and out plus I never get a good signal with my wifi at the other side of the house in which case I need a wifi booster, and my phone I have a contract with you and the signal is awful!! I should be getting 5g but I don’t!!

  • Sushrutuk
    Sushrut (@Sushrutuk) reported from West Bridgford, England

    @virginmedia - is there a red button issue on sky sports?

  • emroo21
    Emily Rooke (@emroo21) reported from Woodthorpe, England

    @virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers

  • richardcclark
    Richard Clark (@richardcclark) reported from Nottinghamshire, England

    @virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail

  • hellstorm86
    Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, England

    I am stick to death of @virginmedia today. My internet has dropped out 3 times today for 10-15 min at a time. No service issues in the area just router / connection falling on its arse. Happening loads in the past month

  • thedanwhite
    Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia any reason why I have been struggling for weeks to access Sky Sports Football and Cricket in HD. Fancy giving me a refund for not providing a service I pay top whack for?

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?

  • hellstorm86
    Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, England

    @virginmedia for the past 2 weeks during the day I get 1-2 internet disconnect issues for 15 minutes at a time. No known issues in the area. How do I get this sorted?

  • xxjessiedavis
    🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    @virginmedia It’s not working I’m trying on my laptop and still nothing!!

  • TweetFlicker
    Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

  • DaveHarwood1
    Dave Harwood (@DaveHarwood1) reported from South Normanton, England

    @virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JobertEvans11
    Jobert Evans (@JobertEvans11) reported

    @virginmedia your customer service is terrible, how hard is it to have a English speaking representative who actually understands the kings English

  • BigPaul91
    PMAC (@BigPaul91) reported

    Had 3 @virginmedia engineers round in the last 7 days (for the most part good people no blame) but my broadband is still broken. The Mythical network team will get to me when they get to me … I’ll be off then to a new provider who gives a ****.

  • lynne_devlin
    Lynne Devlin (@lynne_devlin) reported

    @virginmedia Absolutely appalled at the incompetent awful level of service. Over 3 hours on live chat trying to sort out my 96 year old grandmother contract as you are trying to charge her an obscene amount of money and I am no further forward.

  • AnIndividualist
    TheRealCraig (@AnIndividualist) reported

    If @virginmedia had good deals I would’ve considered re subscribing. But cancelling our old email addresses without notice because we cancelled has caused so much trouble I certain won’t now

  • howdo01
    Jonathan H (@howdo01) reported

    @virginmedia Hi Team, Have rebooted my 360 box, but cannot seem to get Netflix to go, get the logo and then the N, and a red ring in busy mode, Is there a problem, was working fine Sunday.

  • OldSkoolGeek71
    Pauly (@OldSkoolGeek71) reported

    Got a new Virgin Media Home Hub! They texted saying you need an UPGRADE! Son plugged it in, we were getting 200bits per second, now 100 bits per second, SO! IT IS SLOWER VIRGIN MEDIA!...WTF IS THAT ABOUT!?...x

  • jadelr_
    Jade (@jadelr_) reported

    @virginmedia hi I was supposed to receive a replace box today but I haven’t yet and no tracking. Could you help please

  • AlexMacLeod9
    Alex MacLeod 🌻 (@AlexMacLeod9) reported

    @spudbishop666 @virginmedia I was a VM customer for 30 odd years but ditched them recently because of price and customer service. Last price hike took me package to £235 a month. Now with EE at £86 a month for similar TV and broadband package but no landline phone which we didn't use anyway.

  • RogerGreen2009
    Roger Green (@RogerGreen2009) reported

    @entrustTMF @virginmedia I got a ‘3’5g router that pulls down the 5g signal, it was as fast as my Virgin Media 200+gbps and more reliable. £25/month. If you’ve no 5g coverage starlink is offering £35 a month.

  • DavMichael
    mike davies (@DavMichael) reported

    @virginmedia I’ve been sent a new router and it won’t let me connect any devices to it it’s a hub 5. I followed the instructions on the box to the letter. I’ve tried ringing the support number on the box which is completely automated and useless. Any advise ?