Virgin Media outages and service status in Kirkby in Ashfield, England

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kirkby in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Gedling District, Mansfield, Chesterfield, Sutton in Ashfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Ilkeston	Internet	9 hours ago
Nottingham	Wi-fi	13 hours ago
Nottingham	TV	1 day ago
Nottingham	TV	2 days ago
Nottingham	TV	2 days ago
Nottingham	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 54 seconds ago from Ilkeston, England

  @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

• 
  Rob Holland ⚽️🏐 (@robhollanduk) reported 3 minutes ago from West Bridgford, England

  Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

• 
  🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported 5 minutes ago from Nottinghamshire, England

  @virginmedia No, it keeps saying there no problems but there is.

• 
  Dan White 💙 (@thedanwhite) reported 7 minutes ago from Nottinghamshire, England

  @virginmedia The link says I can message you but no way to actually message you. This customer service is awful!

• 
  Richard Loach (@rl1602) reported 15 minutes ago from Gedling District, England

  @Benleo @virginmedia They ruined my Christmas in 2023. Whole day on phone sorting issues with father in laws broadband then 2 site visits ending up with me throwing my vape at TV and a bill for £1000. Horrendous company

• 
  Alan (@campinginwinter) reported 19 minutes ago from Nottinghamshire, England

  Fake @virginmedia call regarding my Internet....made a mistake saying " he loved me " WTF !!!! 🤬!!!!!

• 
  Robert Dingwall 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported 19 minutes ago from Nottinghamshire, England

  @virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.

• 
  DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported 20 minutes ago from Rainworth, England

  @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

• 
  Gordon Foster (@rainworthgord) reported 22 minutes ago from Rainworth, England

  @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

• 
  Trouble, Becky and Dads (@TroubleDads) reported 24 minutes ago from Mansfield Woodhouse, England

  After waiting in all afternoon and cancelling a social occasion and delivering a customer’s potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, it’s a good job I work from home 😡

• 
  Lencal (@Lencal03) reported 25 minutes ago from Nottinghamshire, England

  @virginmedia Says no issues

• 
  Emily Rooke (@emroo21) reported 39 minutes ago from Woodthorpe, England

  @virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.

• 
  Emily Rooke (@emroo21) reported 41 minutes ago from Nottinghamshire, England

  @virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!

• 
  Keith Pates (@KeithCP2) reported 43 minutes ago from Nottinghamshire, England

  @virginmedia I AM SICK AND TIRED OF THESE CONSTANT BILLS REMEMBER I HAVE ALL LOGS I HOPE YOU LOSE LOTS MORE CUSTOMERS THROUGH YOUR THREATS YOU HAVE NO CUSTOMER SERVICE WHATSOEVER KATH REFUSED TO HELP GET OFF YOUR BACKSIDE AND DEAL WITH PROBLEMS NOT LEAVE IT TO A ROBOT YOU DON'T DESERVE CUSTOM

• 
  Dan White 💙 (@thedanwhite) reported 45 minutes ago from Nottinghamshire, England

  @virginmedia To be sent another SMS and have the call ended? Awful service!

• 
  John D (@Jdd535) reported 46 minutes ago from Stapleford, England

  Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice

• 
  Chris Maltby (@ChrisMaltby) reported 48 minutes ago from West Bridgford, England

  @virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent

• 
  🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported 48 minutes ago from Nottinghamshire, England

  @virginmedia Hi! My wifi is very slow and keeps cutting in and out plus I never get a good signal with my wifi at the other side of the house in which case I need a wifi booster, and my phone I have a contract with you and the signal is awful!! I should be getting 5g but I don’t!!

• 
  Keith Pates (@KeithCP2) reported 51 minutes ago from Nottinghamshire, England

  @virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService

• 
  Dan White 💙 (@thedanwhite) reported 55 minutes ago from Nottinghamshire, England

  @virginmedia I have told you I have John! This is so frustrating! To repeat. I called last night, you sent me a SMS with a link that I followed (and did nothing to help!) and ended the call!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  X (@XONYT_) reported 4 minutes ago

  I switched my network from EE to O2 because I wanted 1Gbps broadband for my home, and Virgin Media offered me a discount, including unlimited everything and unmaxed speeds on my mobile through O2, which I already had on EE. Tell me why O2 is so much worse than EE, and why I cannot get a signal in many places. #pissed

• 
  NC (@deputynclegg) reported 5 minutes ago

  @Benleo @ChrisSleven @virginmedia I concur......Virgin are crap...and I moved to Sky at the earliest chance I could....but can also say Sky aren't much better - and they both make it as difficult as possible to actually talk to someone if you have a problem - I would say though that Virgin are the worst

• 
  The Emperor Poofius Maximus (@IlPoofto) reported 6 minutes ago

  @Benleo @virginmedia No customer service in the evenings and weekends, when people are most likely to need it...

• 
  Carrie Clarke (@MrsCClarkey) reported 9 minutes ago

  Come on @virginmedia my elderly mother has been without TV since 14th May. Your outage updates are wrong every day. No way of talking to a human. You need to do better!!!!

• 
  simon (@simon201831) reported 18 minutes ago

  @LutzSchueler Good afternoon Mr Lutz SchulerI am virgin media customer for long time I seen the updates to upgrade to 360 box at present I not ready to do so because got so much recording on the V6 box , is it possible you can do something similar to iCloud or hard drive where you can

• 
  Big Ape (@keithman45) reported 21 minutes ago

  Hi @virginmedia I've just received a text to say I'm being charged for "unreturned equipment ". But your engineer took it with him. Can't get through on 150. Can you help?

• 
  Bob holness (@rsole1212) reported 23 minutes ago

  @Benleo @virginmedia Vodafone is very good for internet, we've got it. Never had a problem and if you've got a Vodafone phone you get discount I think.

• 
  Little Lotte (@lottalottebotte) reported 28 minutes ago

  @jomickane @Benleo @virginmedia Im with talk talk, but ive never had a problem to date.

• 
  Marilyn (@womaninblue1050) reported 29 minutes ago

  @virginmedia Thanks. Now I know it’s the faults team I will call that option. That’s all I wanted to know. You cannot help as it’s not for me and I will now help the person it is for. You’ve always managed to help me in the past but you cannot on this occasion.

• 
  Laura (@Laura92492442) reported 30 minutes ago

  @Benleo @virginmedia Try @NatWindscreens they would give Virgin a run for their money. Tried calling 5 times - different person each time- 5 calls today, 3 emails and voice mail. They have taken my money, realised that window screen needs calibration and offered date in TWO weeks. 3rd world service