Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Chesterfield, Mansfield, Ilkeston and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Chesterfield |
Internet | |
| Nottingham |
Internet | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
-
Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.
-
Rikki Walker
(@rikkiwalker) reported
from
Annesley, England
Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/
-
Phillip Darlington
(@phillipmichaeld) reported
from
Nottinghamshire, England
@virginmedia Hello, thanks for the reply. Yes I had already tried that which kept it going well for a few days before the problem reappears.
-
Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
8 days without being able to have a stable internet connection, complaint raised and no response within 72 hours as advised and another half an hour on hold...thanks @virginmedia for the excellent service you provide
-
Jade Lewis
(@JadeLewis92) reported
from
Felley, England
@virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!
-
Thomas Robinson
(@Tomasu87) reported
from
Chesterfield, England
Hi @virginmedia your email part of the web site has been down for about week now
-
Matthew Nash
(@MJNashy) reported
from
Nottinghamshire, England
@virginmedia Im trying to pay my bill over the phone. Keeps asking for acc details then cutting me off. Then pressed # to receive a text message - not received a message yet. Can anyone help?
-
Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
Horrendous service from @virginmedia , 5 days without a solid internet connection, no updates despite registering my mobile no and now trying to call up and getting cut off while on hold for 15 minutes!! Absolute joke
-
Andrea Chipman
(@AndreaChipman) reported
from
Nottinghamshire, England
@JordoClarky @virginmedia Appalling service tonight in Nottingham, two weeks after being told that all faults had been fixed. We need reliable internet service. Virgin is clearly having systemic problems in certain parts of the country and shouldn’t be charging those customers extortionate prices
-
Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?
-
Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?
-
Matthew Nash
(@MJNashy) reported
from
Hucknall under Huthwaite, England
@Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.
-
Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
@virginmedia Cancellations team have booked me and engineer for today , however it’s now almost 2 weeks without a usable internet connection whilst trying to work from home. Not at all happy with the customer service I’ve received so far as the service team doesn’t listen
-
Thomas Robinson
(@Tomasu87) reported
from
Staveley, England
@virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again
-
Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia do you have this number to send out text messages 789445 if not then it is a spammer using your name, please advise either way, I have heard you are getting spam problems Thanks
-
Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
@virginmedia I did speak to someone who said they’d made some changes to my settings and told me that would fix my connection and then lied to me saying they will transfer me to complaints to discuss my ongoing issues but in fact transferred me to cancellations
-
Trent
(@endpete) reported
from
Radcliffe on Trent, England
@virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.
-
Mark Haydock
(@MarkHaydock5) reported
from
West Bridgford, England
@StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!
-
toni 🌸
(@antoniaff17) reported
from
Nottinghamshire, England
2nd online seminar of the year = absolute fail. I couldn't hear anyone on the call and the wifi decided to drop the call for about 10 minutes. @virginmedia disappointed. Final year of uni not looking good
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
helen gilligan
(@midgespaws) reported
@richardbranson Single parent, cancelled TV in March but kept broadband as cannot afford tv as we due to rising costs. April and May Virgin media took the wrong amount out and I cannot get anyone to help and they are still taking money. No one listens
-
robert balazik
(@robertbalazik) reported
@virginmedia Thank you. I appreciate your replies. In general I found @virginmedia support system unfunctional. And it's not an issue with advisers or people you dealing with. Sometimes e-mail comunication is just essential thing. Otherwise there is no record or evidence.
-
Jonathan Ward
(@jaward916) reported
@virginmedia Hi, yes site says 3 PM it will be back (after dropping 11 AM)- I moved to @StarbucksUK for a couple of hours and risked coming home, was up 30 mins then down again. Currently tethering at 3G rates which is painful, but I can't keep moving around!
-
Karly Appleby
(@Karly_1979) reported
@virginmedia Complaint hasn’t been lodged well if it has I’ve had no correspondence and the matter isn’t resolved that I know of
-
Olatunde Oyeniyi Oyerinde
(@Omotayoolatund6) reported
@virginmedia you're being presented as bad company based on your poor customers'service. I have called several times and complaint but they only interested in collecting money from me
-
Rahat Hussain
(@RahatHu64901134) reported
@virginmedia virginmedia we have been sold package by misleading information, no one is taking responsibility now in Virgin. Can you do anything as we are really stressed for this illegal selling from your sales team. shocked they way virgin treat customers. Please need help to resolve this
-
This is a local country, for local people!
(@GeekJoshJohnson) reported
@virginmedia is there a know issue with My Virgin Media? I'm unable to login and the password reset form doesn't recognize my email address (still getting bills sent to it though)
-
kh
(@hughesytheuzi) reported
@virginmedia It’s irrelevant how long it’s been inactive is I was told by a previous agent that I would need to set it up. Yes I’ve had connection issues and followed every single procedure yous propose. I want to speak to a person regarding this.
-
Siinfekl
(@dr_face_taxi) reported
The irony that I’ll have to write @virginmedia a letter about my internet account because their website is not working
-
Dan Lewington
(@danlew100) reported
@virginmedia Nope. Can't make a complaint using that link as I can't create a VM account! That's what I'm complaining about. Tried calling and WhatsApp still unresolved. Looks like a letter to head office is the only way.