Virgin Media outages and service status in Kirkby in Ashfield, England

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kirkby in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Gedling District, Mansfield, Chesterfield, Sutton in Ashfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Ilkeston	Internet	16 hours ago
Nottingham	Wi-fi	19 hours ago
Nottingham	TV	1 day ago
Nottingham	TV	3 days ago
Nottingham	TV	3 days ago
Nottingham	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

• 
  John D (@Jdd535) reported 5 seconds ago from Stapleford, England

  Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia

• 
  Charlotte 🐨 (@fryingpantheist) reported 3 minutes ago from Nottinghamshire, England

  @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 6 minutes ago from Eastwood, England

  @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

• 
  Chris Maltby (@ChrisMaltby) reported 8 minutes ago from West Bridgford, England

  @virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent

• 
  Keith Pates (@KeithCP2) reported 15 minutes ago from Nottinghamshire, England

  What a conplete waste of time Virgin Media are now a Customer for 23 years and treat you like something they wiped off the bottom of there shoe all this Kath was wanting to do was not help me with finances regarding my bill but wanting to get my home phone fixed so I can ring..

• 
  Ken Godber (@GodberKen) reported 16 minutes ago from Annesley, England

  @virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.

• 
  Chris Maltby (@ChrisMaltby) reported 27 minutes ago from West Bridgford, England

  @virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers

• 
  Tony P (@WorTony) reported 29 minutes ago from Selston, England

  Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

• 
  Mark Bell (@67BLADE) reported 30 minutes ago from Chesterfield, England

  @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

• 
  Trouble, Becky and Dads (@TroubleDads) reported 35 minutes ago from Mansfield Woodhouse, England

  After waiting in all afternoon and cancelling a social occasion and delivering a customer’s potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, it’s a good job I work from home 😡

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 37 minutes ago from Eastwood, England

  When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

• 
  Dan White 💙 (@thedanwhite) reported 37 minutes ago from Nottinghamshire, England

  @virginmedia The link says I can message you but no way to actually message you. This customer service is awful!

• 
  Koa (@kokiekola) reported 45 minutes ago from Awsworth, England

  @virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.

• 
  Dan White 💙 (@thedanwhite) reported 47 minutes ago from Nottinghamshire, England

  @virginmedia any reason why I have been struggling for weeks to access Sky Sports Football and Cricket in HD. Fancy giving me a refund for not providing a service I pay top whack for?

• 
  Matt Triggs (@mjtriggs) reported 49 minutes ago from West Bridgford, England

  @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

• 
  Luketh (@Luketh13ttv) reported 49 minutes ago from Heanor and Loscoe, England

  Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

• 
  Chris Maltby (@ChrisMaltby) reported 50 minutes ago from West Bridgford, England

  @virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?

• 
  🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported 50 minutes ago from Nottinghamshire, England

  Virgin media are absolutely diabolical!!!! No end of problems all the time and now have no wifi!!! That’s it I’m moving providers!! 😡😡 @virginmedia

• 
  NoGuyTest (@NoGuyTest786) reported 57 minutes ago from West Bridgford, England

  @virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad

• 
  Trouble, Becky and Dads (@TroubleDads) reported 59 minutes ago from Mansfield Woodhouse, England

  @Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a £99 call out charge to check their equipment showing an error light. Wifi is painfully slow.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Gee (@IanGee19) reported 6 minutes ago

  @Benleo @virginmedia Gutter levels of service are the across the board these days, Ben. Even the Royal College of Surgeons are guilty of second class (or lower), third world standards of service, unless it’s just contemptible, haughty arrogance. @RCSnews #RCSEngland

• 
  J.E. (@JackEmson99) reported 9 minutes ago

  @Benleo @virginmedia Service industry is becoming a monumental joke. All scripted, all faffing, nothing works

• 
  chris8854.bskysocial (@chris327759) reported 9 minutes ago

  @virginmedia No I’m aware of the power outage so all I want to do is watch tv which is fine. There’s no internet yet, it’s the message constantly flashing up on the screen that’s annoying. Once u have seen it once, u shouldn’t need to see it again, but every 10 seconds it’s there

• 
  John Finnigan (@JohnFinnig13970) reported 12 minutes ago

  @Benleo @virginmedia About 15 years ago I sent them 25 emails in a month to customer service regarding my internet drop outs. The day before I was due to switch they called me, he said it's my job to convince you to stay. Told him about the emails and it was too little too late. He agreed and hung up

• 
  Anthony James (@AnthonyJames03) reported 16 minutes ago

  @IanLythgoe4 @virginmedia Dude switch to Sky. I heard so much bad about them, but has been amazing ! Customer service is so much better than virgins was and I was with them 7years

• 
  The Emperor Poofius Maximus (@IlPoofto) reported 17 minutes ago

  @Benleo @virginmedia No customer service in the evenings and weekends, when people are most likely to need it...

• 
  Ashley (@ScottishAshley) reported 18 minutes ago

  @virginmedia An engineer was booked and then the visit was cancelled by yourselves as it’s a wider issue apparently. So it’s an issue you should already be aware of as it’s widespread according to media

• 
  Kevin Moss (@KevinMoss136938) reported 19 minutes ago

  @virginmedia Cannyou tell me when the outage in the PR2 area will be fixed Tv on but no internet connection

• 
  Andy Nightingale (@Mat_Man_Miracle) reported 23 minutes ago

  @Benleo @virginmedia They are without a doubt the worst. I'm in a cable area and they jack the price up every 6/12 months and send a letter out confirming. Had an issue they never, ever sorted despite promises and engineers saying it would be. Never again.

• 
  stepHen (@UTLR1888) reported 24 minutes ago

  @virginmedia why have you called me 10 days in a row to renew a contract I already renewed 2 weeks ago ? Every single ******* day you phone me, apologise and say my name will be taken off the list. Next day arrives and some ****** is back on the phone again ? Cancel my contract !