Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
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The latest reports from users having issues in Kirkby in Ashfield come from postal codes NG17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, Chesterfield, Alfreton, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Internet | |
| Nottingham |
TV | |
| Mansfield |
Internet | |
| Nottingham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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Andrea Chipman
(@AndreaChipman) reported
from
Nottinghamshire, England
@JordoClarky @virginmedia Appalling service tonight in Nottingham, two weeks after being told that all faults had been fixed. We need reliable internet service. Virgin is clearly having systemic problems in certain parts of the country and shouldn’t be charging those customers extortionate prices
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
@virginmedia I did speak to someone who said they’d made some changes to my settings and told me that would fix my connection and then lied to me saying they will transfer me to complaints to discuss my ongoing issues but in fact transferred me to cancellations
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
8 days without being able to have a stable internet connection, complaint raised and no response within 72 hours as advised and another half an hour on hold...thanks @virginmedia for the excellent service you provide
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.
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HaloOolee
(@lolom5m5) reported
from
West Bridgford, England
@virginmedia I moved to new house and I’m struggling with moving my internet. No one help me, live chat , phone call, moving team 💔💔. Each services have transferred me to other by answer machine !!!! What happened !!!
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Trent
(@endpete) reported
from
Radcliffe on Trent, England
@virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.
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Thomas Robinson
(@Tomasu87) reported
from
Chesterfield, England
Hi @virginmedia your email part of the web site has been down for about week now
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?
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Thomas Robinson
(@Tomasu87) reported
from
Staveley, England
@virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
Horrendous service from @virginmedia , 5 days without a solid internet connection, no updates despite registering my mobile no and now trying to call up and getting cut off while on hold for 15 minutes!! Absolute joke
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Cameron Clark
(@Camclarky) reported
from
Nottinghamshire, England
@Miss_Deacon9l @virginmedia I'd ask to speak to a manager, absolutely appalling customer service!
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Matthew Nash
(@MJNashy) reported
from
Hucknall under Huthwaite, England
@Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.
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Mark Haydock
(@MarkHaydock5) reported
from
West Bridgford, England
@StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
@virginmedia Cancellations team have booked me and engineer for today , however it’s now almost 2 weeks without a usable internet connection whilst trying to work from home. Not at all happy with the customer service I’ve received so far as the service team doesn’t listen
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Phillip Darlington
(@phillipmichaeld) reported
from
Nottinghamshire, England
@virginmedia Hello, thanks for the reply. Yes I had already tried that which kept it going well for a few days before the problem reappears.
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Rikki Walker
(@rikkiwalker) reported
from
Annesley, England
Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia do you have this number to send out text messages 789445 if not then it is a spammer using your name, please advise either way, I have heard you are getting spam problems Thanks
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Jade Lewis
(@JadeLewis92) reported
from
Felley, England
@virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Winder
(@llwinder) reported
@welshwiz1971 @virginmedia That's just disgusting! A burnt out plug could have burnt down my house with us all in it a week before Christmas! But I have to wait for incompetent people to send an engineer! 🤬
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Zak🎄
(@zakbrownz) reported
@virginmedia Yeah, same issue. With wired. They do not got the hub4 yesterday. Not great first impressions haha
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Sally Thompson
(@SallyTh10509092) reported
@virginmedia I will try calling again - for them to log a call & then no one call me back and issue not resolved…we moved house 14 months ago?
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Godz Villa
(@Godzvilla) reported
@virginmedia Are you having problems in B26 tonight??
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Joanne
(@Joanne57442452) reported
@virginmedia I am so sick to death of the terrible service we receive from Virgin Broadband and what a fantastic time for it to be messing up at Christmas time. I pay for the 350 and it’s constantly up and down. Now it’s off completely
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MrMaNeKoPiTe #19🏆
(@mr2sly) reported
@virginmedia why am i paying big money every month for terrible internet connection? All day and every over day it reboots like 3 times a day, and today it cuts out every hour, I’ve had enough of this terrible service.
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Haris Mehmood
(@HarisMe74841116) reported
@virginmedia @CarersUK Spoke to Virgin media 7 times in a day and wasted 5 hrs going from pillar2post, from UK 2 Philippines, cancellation department to tech support, Its official. Its the most pathetic business ever. @Branson u should bow ur head in shame. Absolutely Appalled, disgusted by the service
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reallyquitetired
(@rllyquitetired) reported
Call from "Virgin Media" on Monday. Cos they'd not provided a contracted service (some features of the landline we never use), we're due a big refund. Oh aye. For an obvious scam it was v realistic and for some reason he didn't try to get any info. Cheque for £690 came today.
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Arb
(@Arbnvr) reported
@fabzfalam @virginmedia My mate with VM also having issues. We all calling tomorrow. Im GETTING 0.31mbps from my 200mbps package LMAOOOOOOOOOOO???????
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Phil
(@Twitfacephil) reported
@virginmedia I have tv, broadband & home phone & have done for 20+ years. Never been advised about a business deal. As said earlier, I was told of suspicious activity on my email so VM blocked account. I’ve missed multiple important emails that needed an answer today. Rebate for poor service?