Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, Alfreton, Chesterfield, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
TV | |
| Ilkeston |
Internet | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?
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Thomas Robinson
(@Tomasu87) reported
from
Chesterfield, England
Hi @virginmedia your email part of the web site has been down for about week now
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Ndamuwanepi John Ish
(@sonocop) reported
from
Nottinghamshire, England
Anyone else having problems with @Virgin Internet for last three weeks? Am past been annoyed... #Virgin #virginmedia
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toni 🌸
(@antoniaff17) reported
from
Nottinghamshire, England
2nd online seminar of the year = absolute fail. I couldn't hear anyone on the call and the wifi decided to drop the call for about 10 minutes. @virginmedia disappointed. Final year of uni not looking good
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Fabio Gardella
(@fabs2305) reported
from
Sutton in Ashfield, England
@virginmedia service is totally disgusting, rang on behalf of my mother in law...who is 78 and on state pension....first time offered her package at £44.20 then after wanting to to think about it rang back 20 mins later to be told it’s £57 per month end of story utterly shocking
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Thomas Robinson
(@Tomasu87) reported
from
Staveley, England
@virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia Well it keeps cutting out and I still haven't had a response about my broken network port on the router. I'm just stuck
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia do you have this number to send out text messages 789445 if not then it is a spammer using your name, please advise either way, I have heard you are getting spam problems Thanks
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Sean
(@WafcSean) reported
from
Nottinghamshire, England
@virginmedia It was - until now. This is garbage. Been on and off for 4 months (including a new router) but now you’ve just gone to full intermittent service, while we’re in full isolation too. Proper naff.
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Robert Dingwall 🕷 🏴 🇪🇺 Reunite
(@rwjdingwall) reported
from
Nottinghamshire, England
@IlkeTurkmendag @virginmedia The same company decided to 'improve my service' yesterday by cutting my connection for 4 hours when I should have been in government videoconferences about the pandemic!
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Ruth Machin
(@ruth_machin) reported
from
Burton Joyce, England
@virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@richardbranson yo! Can you fix my internet? @virginmedia
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Jamie Hickling
(@Jamiehickling15) reported
from
Hucknall under Huthwaite, England
Ay yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨
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Sean
(@WafcSean) reported
from
Nottinghamshire, England
@virginmedia And broken again. Do you actively like stopping people from doing their job? Wastemen
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
@virginmedia Cancellations team have booked me and engineer for today , however it’s now almost 2 weeks without a usable internet connection whilst trying to work from home. Not at all happy with the customer service I’ve received so far as the service team doesn’t listen
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia as you have ignored my emails and messages on Twitter and Facebook all day and I still have emergency calls only I will be reporting this con supplying customers with a dodgy sim that don't work and using threatening behaviour to force me to put in my phone #police
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Matthew Nash
(@MJNashy) reported
from
Nottinghamshire, England
@virginmedia Im trying to pay my bill over the phone. Keeps asking for acc details then cutting me off. Then pressed # to receive a text message - not received a message yet. Can anyone help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vi
(@DarthVidahoo) reported
@O2 @virginmedia I been without WiFi for 4 weeks, can one of you help with sorting me some data so I can stay online til my WiFi installation??
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CLARE
(@meclareandi) reported
@virginmedia #helpneeded Will my phone network/data work normally in Australia or do I have to set something up?
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Ross McCafferty
(@RossMcCaff) reported
@virginmedia Yes it says there's an issue now but wasn't showing earlier. Are you able to shed any light on what it is? There's gas works outside so concerned technicians may have access issues
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Lisa 🦉
(@Lisa_Crop92) reported
@o2 have just put my bill up 17.3% with absolutely no improvement or change to the service they are giving me. My contract is up in two months. Guess who I will never be using again, particularly after the amount of nuisance calls I've had that I never did with @virginmedia
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MoMo
(@ImaginaryCard) reported
Nobody: Virgin Media: We are raising prices again whilst providing you with a **** service and constant blackouts 😑 @virginmedia
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¶ Adam J Wall 🇬🇧
(@walderston) reported
@virginmedia The speeds are the same wireless or wired. When in modem mode on the new firmware I get 50 down. On the old firmware I got 1000 down. There are a lot of people who have the same issue. It’s your faulty firmware
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Jack Draper
(@JackFDraper) reported
@virginmedia @virginmedia Yes. 5th call this morning only for your agent to hang up and not return the call. 6th call with another colleague who promised a call back (he definitely won’t). Complaint is now lodged with the Ombudsman.
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DW10
(@danielwilks10) reported
@MartinSLewis renewed a new 18month braodband contract with Virgin on the 10th Jan on condition (yes over phone) i would not have any price rises within that time yet today i get an email saying my broadband going up by £7 a month, do i have any rights to cancel? @virginmedia
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Shiv Grewal
(@shiv_shivinder) reported
@virginmedia @peckhampeculiar so you’re saying you can’t fix my internet. WiFi, TV or Landline for a week despite paying you in advance over £70 a month. Not just me my whole street. AGAIN. Not impressed.
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Paddy Gillen - Podcast Dad
(@HaggisPaddy) reported
@virginmedia Yes, I have tried to log in several times today. Most recently 13.06 it was online, and 13.08 it was offline. This is now 4 instances today alone that the service has been unavailable. not my router, your service. Total of 3 hours since 9am today.