Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
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The latest reports from users having issues in Kirkby in Ashfield come from postal codes NG17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield, Mansfield, Alfreton, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Wi-fi | |
| Nottingham |
Wi-fi | |
| Ilkeston |
||
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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Gareth Morgan
(@gm6016) reported
from
Nottinghamshire, England
Wifi down again for third time in two weeks. Not good enough @virginmedia.
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Gary Moore
(@Gary_Moore14) reported
from
Chesterfield, England
@bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢
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James
(@JamesOLeics) reported
from
Bingham, England
@virginmedia Shit response
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Darren Fuller
(@dazfuller) reported
from
West Hallam, England
@virginmedia And that information is exactly the problem and the thing which needs reviewing by your security teams. It's terrible advice!
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30
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James
(@JamesOLeics) reported
from
Bingham, England
@virginmedia So this is still going on and your website says there is no issues in the area, when I call I just get an automated message. Competitors are looming on Twitter...
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Darrin
(@modpies) reported
from
Hucknall under Huthwaite, England
@ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.
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sam steel
(@smithy_steel) reported
from
Stapleford, England
Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡
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Phil Tomlinson
(@ambassador_phil) reported
from
Nottinghamshire, England
@virginmedia You are quite simply not listening to my complaint. Thank you but let’s end this convo and I will phone ‘customer retention’.
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Chris
(@chriskeeton) reported
from
Nottinghamshire, England
@alandavies1 @virginmedia That's an incredibly accurate description of my experience as well. Not only do they pass you from pillar to post, and know nothing about what each has told the customer, they also don't acknowledge anything UK customer center tells you. You're called a liar and no one helps.
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too
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Bal Sanghera
(@BalSanghera) reported
from
Nottinghamshire, England
@Ofcom @virginmedia Low and behold I got a SMS stating they identified a network issue and it has now been resolved. Really wish @virginmedia trained thier call centre agents better. Back online thanks👍
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Lisa
(@lisahaywood10) reported
from
Eastwood, England
@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since
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Mikey Lappin
(@mjlappo) reported
from
Nottinghamshire, England
@virginmedia Thank you for getting back to me. I wanted to look at changing my package, however given the level of customer service I feel it’s best to move to another provider. I should be getting a call back from a Manager today. Fingers crossed 🤞🏼
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Andrea Hodgkinson 💚
(@andie1105) reported
from
Nottinghamshire, England
@virginmedia No I wasn’t. The customer service girl seemed very unsure as to how to proceed. I explained more than once that it was brand new. I explained my neighbour had VM and I connect to a hotspot when outside.
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MelanieSmith
(@midgetgem1980) reported
from
Heanor and Loscoe, England
@virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail
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David Dring
(@davidrdring) reported
from
Mansfield Woodhouse, England
There's a special place in hell for Virgin Media's barely English speaking customer service team
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San Fran Girl
(@LisaHoppi) reported
from
Hucknall under Huthwaite, England
@munkilove @SkyUK @NatalieMariaS59 @virginmedia I wouldn’t bother, if cancel and move to @virginmedia That’s what I’m going to do
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BinuH
(@BinuH_07) reported
@VMO2News @virginmedia Virgin Media broadband and TV services down, again, in the KT35EB area. Your website is reporting everything is OK but after ringing the customer services they said your engineers are looking into "a very complex" issue.
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Jordan
(@jordan_elkyy) reported
@virginmedia Hi there, How do you find it acceptable to charge for a technician to visit, when there has been a problem with your wifi for over 72 hrs and a consistent problem with the wifi for months, when we already pay for wifi that isnt working properly?
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Anita Harris
(@AnitaRheaH2021) reported
@virginmedia No , can never get through - been cut off twice after holding for more than 30 mins each time
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chrisof1892
(@chris1892) reported
@virginmedia A week without any problems and boom service issues are back again. Pretty red lights on the Tivo box
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Carol Williamson
(@carolwilliamson) reported
@virginmedia And that just says ‘heavy use try again later’………no help 🙄
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Mary Booth
(@MaryBoothOT) reported
@virginmedia .. more hours then agent said she had posted complaint and I would get a call within 24 hours! Why should I believe them. I as ready to accept one made by the person who should have phoned me back on Sunday. Guess I’m leaving after all. Have good package organised elsewhere.
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JustPokeNow
(@ChrisPo44928048) reported
@TimMcElligott4 @OffMyNoodles @virginmedia I am mid contract, so relying on their price increase to cancel. I will let the next DD process which covers my 30 notice to the end of the month and then cancel DD. I will follow up with a letter.
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Simon
(@Mk3laserboy) reported
@virginmedia Message sent 18.13...time now 22.11??????????? Sort this bloody mess out, I have not got time hanging on the phone, waiting for bloody WhatsApp or stupid text service where your staff haven't got a flipping clue.
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Press Red - AV, Sound, Lighting, Video, IT Hire
(@pressredrentals) reported
@virginmedia We've been getting really poor mobile reception at TF74JB recently. It's gone from full strength to bugger all signal. Almost as if you've moved from the better T-Mobile to the bloody awful 02 network....
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Bell530
(@wrecky_mec) reported
@EE we are moving, we have an 18month contract, last bill is march, we want to cancel as we are going #virginmedia in our new build, who do we contact to have the internet switched off?