Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at Virgin Media
Virgin Media is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Nottingham, Ilkeston, Alfreton, Chesterfield, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Wi-fi | |
| Nottingham |
TV | |
| Mansfield |
Internet | |
| Nottingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
-
Allison Briers
(@tizzy_woo) reported
from
Stapleford, England
@virginmedia That's the installations team, and they put me on hold again. Please give me an email address so I can put my notice in writing. It's pretty terrible that to cancel my contract I have to do a twitter conversation with you because I can't get through on the phone!
-
I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
@michaelanffc @Tonydaw00000735 @DaleHaywood @virginmedia @Beeboy0138 Games awful you’re not missing anything 😂
-
Rebekka
(@Rebekka35194230) reported
from
Mansfield Woodhouse, England
@virginmedia hi is there a problem with the phone line because I can’t ring out and I am getting texted messages
-
Ashley neville
(@Ashneville1970) reported
from
Annesley, England
@virginmedia poor services yet again, been on the phone listening to some shocking music for half hour and still waiting!!
-
Ethan Clarke
(@stigzy) reported
from
Ilkeston, England
@VirginMediaCorp @mdw1989 We're also very sorry we didn't inform you a newer hub model was available years ago, & that you've been paying us for a really shit slow model. Corrected it for you @virginmedia 👍🏼. (They gave me £50 off my bill for the same thing Mike, don't let them get away without compo)
-
Diana Brown
(@dibr150201) reported
from
Ravenshead, England
@McGiff @virginmedia And me. Internet down for three days and can’t get through. This happened a few weeks ago and I found the complaints 08000521474 I think 08436580676 is switch board. It worked then. Trying again tomorrow. I am a big fan carol.
-
Realoldguy/newpc
(@NewpcOldguy) reported
from
Hucknall under Huthwaite, England
@railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.
-
ryan tobin
(@razzo1) reported
from
Eastwood, England
@virginmedia sort football out on redbutton #awful
-
Craig
(@Craig_NFFC) reported
from
Bingham, England
Way to ruin my evening @virginmedia 😡 #RedButton Issues ... Maybe I’m not paying @SkySports enough! #NFFC
-
Juebb
(@juliebuxtonberr) reported
from
Ilkeston, England
@virginmedia my red button for sky sports isn’t working please help ! #nffc
-
Jax
(@CarnorJax87) reported
from
Annesley, England
@virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC
-
Denis Schluppeck
(@schluppeck) reported
from
West Bridgford, England
@virginmedia - you need to up your game! my experience today: terrible customer service and head-in-the-sand about some real issues affecting several 🏘 along the road (area ref 30). I really doubt the 99.96% uptime and 200Mbps* (*conditions apply) is even close to real world.
-
Tom Patterson
(@TAPatto) reported
from
Nottinghamshire, England
@virginmedia Yes - I opted for this option as I was told it was at no cost. At the time I didn't know which provider we were moving to (didn't know if we'd need the landline), and was never advised that I would incur costs for as long as the line was open. Very misleading.
-
Andy Yates.
(@Andyy680) reported
from
Mansfield Woodhouse, England
@kevin0u @ASK_des @GMB @LBC I'd love to but here in the east kids I can't get it on the DAB radio and they aren't on the @virginmedia network.
-
Mark Simms
(@marksimms3) reported
from
Selston, England
Wow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each
-
Zak Horton
(@zakhorton) reported
from
Nottinghamshire, England
@virginmedia hello, is there an issue in area 30 NG3 6LJ. No broadband since yesterday. #nowifi
-
Steve Sulley
(@SteveSulley1) reported
from
Nottinghamshire, England
@virginmedia can you sort out the red button issue on tonight’s football ... I pay a lot of money to have sky sports 😡😡 #nffc
-
Daniel Palfi
(@danielpalfi) reported
from
Annesley, England
@virginmedia our internet is down for good 20 mins, the lights going crazy on modem and the 4th light flashing green! NG178ET
-
Allison Briers
(@tizzy_woo) reported
from
Stapleford, England
@virginmedia No, the operator confirmed my only option was to cancel as he couldn't reduce the price, so I asked him to formally cancel my contract, he put me on hold and never came back! After 45 minutes I hung up. Thanks for replying btw 😊
-
Tom Patterson
(@TAPatto) reported
from
Nottinghamshire, England
@virginmedia We've also never used the phone line or number, so not happy to pay for a service that we only ever had to facilitate Virgin services that we cancelled in July. Had just assumed keeping the number would make life easier! How wrong I was!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jonathan Peace
(@JPwritescrime) reported
@virginmedia broadband down -AGAIN- and has been very poor the last week since a supposed upgrade to a faster speed. Starting to look for a better provider - any thoughts, people? #virginmediadown #timetochange
-
Matt J
(@mattj_uk) reported
@AdrianT27 @virginmedia Me either. If you look at Service Status you should see that there is a "planned work" header.
-
Adrian Townsend
(@AdrianT27) reported
@virginmedia Service is down on wired broadband and the website acknowledges there’s an issue that might mean no internet until 15:00!!!?? Can I be compensated for loss of earnings? If this was a planned outage why wasn’t I informed?
-
marlon
(@inthesmoke) reported
@virginmedia recently moved house with you to a different area. Agreed my bill would stay unaffected. You’re now taking treble the amount each month…..how are you going to fix this for me?
-
purplepocky
(@purplepocky6) reported
@virginmedia booked collect kit and they never came. Booked again online and the date not even came and I’ve received a text I’ve been charged. Tried to request a return pack but the website always sad “bad request” and not show up. Tell me why should I pay for your service.
-
alice 🍓berry
(@aliceb23) reported
@virginmedia I’ve cancelled direct debit and am out of contract so hopefully that will be enough - think he hung up on me because when asked why I wanted to leave I said the customer service wasn’t very good!
-
rickie stevenson
(@rickie1974) reported
@virginmedia Please cancel today's chat. New hub is arriving today I'll wait to see if that fixes the problem
-
Adam
(@LoopyOrc) reported
@virginmedia Yes, also the same thing reported “Should be fixed by 4pm” and issues carried on way into the evening. This doesn’t really explain the issues from the previous weeks though. Is there any way at all we can have someone to the property to look at the line/connection and/or router
-
Gerald Phillips
(@GeraldP99408709) reported
@virginmedia It is also clear I can be helped in the interim but 'the system' would not allow it!!!! It's been a disgrace. I cannot work. I understand issues but in this case I can be helped. To be told it will take a week to fix just minutes after 'diagnosis' is also suspicious
-
this_hybrid_reads
(@thishybridlife) reported
This is the second time this week that my @virginmedia internet is down! I'm supposed to be doing some work today, and have a deadline to meet, and so far I've done nothing but check Virgin Media updates! #virgininternetdown #ARGHHHHH