Virgin Media

Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Kirkby in Ashfield come from postal codes NG17.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkby in Ashfield, Nottinghamshire, England 01/28/2026 04:35

January 28: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Alfreton, Mansfield, Ilkeston, Kirkby in Ashfield, Chesterfield and Selston.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Wi-fi
United KingdomNottingham TV
United KingdomNottingham TV
United KingdomAlfreton Phone
United KingdomMansfield Phone
United KingdomNottingham TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • jonrileynffc Jon (@jonrileynffc) reported from Selston, England

    @virginmedia No faults. Other channels fine. Just sky sports quality is terrible

  • schluppeck Denis Schluppeck (@schluppeck) reported from West Bridgford, England

    @virginmedia - you need to up your game! my experience today: terrible customer service and head-in-the-sand about some real issues affecting several 🏘 along the road (area ref 30). I really doubt the 99.96% uptime and 200Mbps* (*conditions apply) is even close to real world.

  • jonrileynffc Jon (@jonrileynffc) reported from Selston, England

    @virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕

  • Ashneville1970 Ashley neville (@Ashneville1970) reported from Annesley, England

    @virginmedia poor services yet again, been on the phone listening to some shocking music for half hour and still waiting!!

  • dibr150201 Diana Brown (@dibr150201) reported from Ravenshead, England

    @virginmedia I will try but why do you think I am on twitter gave up on 150 after35 minutes and no reply from chat room. There doesn’t appear to be a customer service.

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    @bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..

  • tizzy_woo Allison Briers (@tizzy_woo) reported from Stapleford, England

    @virginmedia No, the operator confirmed my only option was to cancel as he couldn't reduce the price, so I asked him to formally cancel my contract, he put me on hold and never came back! After 45 minutes I hung up. Thanks for replying btw 😊

  • MartynBowler Martyn Bowler 🇪🇺 #FBPE (@MartynBowler) reported from Mansfield Woodhouse, England

    @virginmedia I want to introduce my daughter who has bought a house. £29 a month for tv, broadband & talk weekend. Website is down to reset my password for the referral and the offer ends at midnight.

  • dibr150201 Diana Brown (@dibr150201) reported from Ravenshead, England

    @McGiff @virginmedia And me. Internet down for three days and can’t get through. This happened a few weeks ago and I found the complaints 08000521474 I think 08436580676 is switch board. It worked then. Trying again tomorrow. I am a big fan carol.

  • DaveMaran Dave Maran (@DaveMaran) reported from Brinsley, England

    @virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.

  • markyb82 Mark Butterworth (@markyb82) reported from Nottinghamshire, England

    @virginmedia I'm trying to give notice to cancel my mobile contract with you but no one on the phones is actually able to help, turns out they never updated my address now hung up on me #fail #customerservice

  • Andyy680 Andy Yates. (@Andyy680) reported from Mansfield Woodhouse, England

    @kevin0u @ASK_des @GMB @LBC I'd love to but here in the east kids I can't get it on the DAB radio and they aren't on the @virginmedia network.

  • MartynBowler Martyn Bowler 🇪🇺 #FBPE (@MartynBowler) reported from Mansfield Woodhouse, England

    @virginmedia so the password reset function on the website is down. Decide to call you but “we are busy and can’t take your call. Ring back after 8am tomorrow” want to introduce my daughter who has just bought a house but thinking of going elsewhere myself

  • tizzy_woo Allison Briers (@tizzy_woo) reported from Stapleford, England

    @virginmedia That's the installations team, and they put me on hold again. Please give me an email address so I can put my notice in writing. It's pretty terrible that to cancel my contract I have to do a twitter conversation with you because I can't get through on the phone!

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    Wow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each

  • 4goggas Kerry Turner (@4goggas) reported from Nottinghamshire, England

    @The_Crust @virginmedia I had that pain for several years. Moved house & got a new, shiny hub. I don’t even know what the two different bands are any more. Never see them pop up. For ages VMBB told me that my hub was up to date. Not.

  • BMInstallations B&M Installations (@BMInstallations) reported from Nottinghamshire, England

    We are having problems with our phone lines today, we’re assured by @vmbusiness that an engineer is working to fix the problem but for now please call 07711576968 to reach us

  • PhilRobottom Phillip Robottom (@PhilRobottom) reported from Blidworth, England

    @virginmedia When you’ve been on hold since 7.42pm then you get cut off after 1hr 3mins of waiting. Awful Awful Awful. This is only the fifth attempt to correct a long term existing customer. As per awful advertisements on TV shall we try and disguise ourselves as new customers!

  • danielpalfi Daniel Palfi (@danielpalfi) reported from Annesley, England

    @virginmedia our internet is down for good 20 mins, the lights going crazy on modem and the 4th light flashing green! NG178ET

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NiallTaylor Niall (@NiallTaylor) reported

    @adamcardy29 @virginmedia Pricks mate. Great service on the phone though, can’t fault the staff I’ve dealt with. Just issue after issue

  • ozzywasp Andy Osborne (@ozzywasp) reported

    @virginmedia Still waiting for that SIM card to arrive...oh, and I never did receive that call back from one of your managers...! #shockhorror

  • dannyrobbo1988 danny (@dannyrobbo1988) reported

    @virginmedia You guys fancy answering your phones anytime soon... been on hold for 40 minutes,because my broadband is down Again!!! #poorservice #virginmedia

  • VMBoy mark barnes (@VMBoy) reported

    @virginmedia So disappointing! Unreliable broadband service for sometime, had to work most of the day using my own personal data to hotspot my laptop, no full TV service, I can’t use the additional streaming channels I pay for. I ring for help & get cut off!!

  • BeholdPazuzu Pazuzu (not Mike Sweeney) (@BeholdPazuzu) reported

    @virginmedia That’s now 30 hours and still no contact. Nothing to the emails I have sent either, or contact based on my complaint.

  • tonight__we_fly tonight_we_fly (@tonight__we_fly) reported

    @virginmedia Please read my previous messages to you, and your previous replies. We have already been through this more than once. When I phoned you, you put me on hold for 116 minutes and did nothing except charge me £24 for the call. I have been your customer for ten years. PLEASE RESPOND.

  • algeriancunt your nan (@algeriancunt) reported

    @virginmedia your wifi is **** **** you bastards

  • EmmaEmzdee Emma Dilucia (@EmmaEmzdee) reported

    @virginmedia is anyone there to help? Spent over 4 hours on web chat since 23rd Dec. I’ve had the phone call to CS cut off twice! No internet over Xmas! Kids driving us mad....extreme poor customer service! I now want to cancel our order but nobody will actually speak to me.

  • lovetosleepy Maria Marchant, MBACP (@lovetosleepy) reported

    @virginmedia Do you only have one person dealing with all issues?? Even in pandemic times, this is a very poor performance.

  • c22gordon Gordon (@c22gordon) reported

    @virginmedia Hi have you any info on why we can't access certain parts of Instagram through virgin WiFi. I see lots of people getting the same issues .