Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Chesterfield, Mansfield, Ilkeston and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Chesterfield |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia I don’t have one that I can see. I shall make another complaint and also include how long it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I have tried 2 or 3 times this morning to try and pay my bill, I could not find my p/w so had to reset and it kept timing out and I was not on long tried on computer and phone will try later when I get up please advise if problem your end Thanks
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@chlosharpp @virginmedia @neckdurp Did you get through yet? Ridiculous when you only want to transfer your service to your new flat! 🙄
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Graham Cooper
(@GrahamCooper61) reported
from
Mansfield Woodhouse, England
@virginmedia how much will I owe if I cancel now. my contract ends in may please
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Mark Simms
(@marksimms3) reported
from
Selston, England
I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.
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tia carter🥑
(@_teecarts) reported
from
Eastwood, England
virgin media is down in my area so looks like i can’t work👏🏼
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia We have tried this and have got nowhere. @MartinSLewis are Virgin Media on your radar for poor service and terrible customer service. @broadbanduk this service from VM is non-existent and there is no way to contact them for a reliable solution.
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia I’m not sure how long they will take as I sent the complaint on 16th December. So almost a month!
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Steve Battlemuch
(@Battlemuch4WW) reported
from
Nottinghamshire, England
@virginmedia - losing any faith here - an hour on hold on Friday and another hour today. Appreciate the issues with staff working hours but you need a better way for customers to engage. I’m trying to address an increase from £43 to £59 for broadband costs! Maybe it’s time I left
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia Reference: C-1501213540 I have asked to be disconnected after another day of not being able to get the issue fixed.
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Michael Wallage
(@Chops_Wallage) reported
from
Ripley, England
@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia I don’t have one that I can see. I shall make another complaint and also include how king it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.
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I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
@Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia even your text message service is cutting me off now. I really don’t know how to get in touch with anyone! I just need my WiFi to work!!!
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia I will send another complaint now. I am@just trying to find out how to cancel the service through the ‘text service’
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia @MartinSLewis @BBCWatchdog I have tried all these methods and no one can help with my WiFi issue! I can’t get through on the phone have tried daily for weeks. I have even sent complaints and had no reply.
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I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
@jeremycorbyn Don’t tell @virginmedia my wifi is **** as it is without more using it
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I am still trying to pay my bill, I have been since earlier this morning, just tried on a laptop and as soon as I click on pay now it comes up with message your session has timed out please help Thanks
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PriPri🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia worst WiFi ever! How am I meant to work when the WiFi keeps cutting out! 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Mullen
(@NinjaArkRock) reported
@virginmedia No, I've checked & there's no issues in the area. It's not a major problem, but it's exactly as others in this thread have described. Only affects BBC1 HD. Very weird! And a bit annoying!
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Joanne Fallon
(@Jo8Pink) reported
@virginmedia It’s not an area issue. It’s my personal service that I am paying for. Seriously, it’s constant and my home connections
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ً
(@gcxb) reported
Virgin Media down again what a surprise
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Marie B-M
(@LioubaBM) reported
@virginmedia Virgin Media App. My wifi keeps disconnecting and i’ve been waiting for almost an hour to get through an agent. It’s not the first time i have some issues like this.
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All I do is cRyan
(@ThatNobodyRyan) reported
@virginmedia We have spoken directly and they say they're unaware of a fault. But as I am unable to stay connected for more than 30 seconds every 6 hours, it's a bit hard especially when y'all are dodging the issue
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Ben
(@benriddell) reported
@virginmedia I'm on hold for an update to what's happening with my TV service. When will it be fixed for LE4 8GT?
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
Virgin Media broadband issues. Twitter not working properly. I've got a headache. I think I should call it a day. 😨
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Tommaths in Museums AMIMA
(@TeaKayB) reported
@virginmedia "Either team"? The support team were not able to help me. The community team were not able to help any of the other people who asked the same team, directing them to contact support. Which teams are left that can help?
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Marie B-M
(@LioubaBM) reported
@virginmedia why is there always an issue with your app. Shows payment overdue when it’s not even due yet!
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Jonathan SC ن Esq.
(@jonathansc) reported
@virginmedia yes again I come home to find your service is down and your site says you might fix it some tomorrow #Wilford