Virgin Media outages and service status in Kirkby in Ashfield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Kirkby in Ashfield, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kirkby in Ashfield, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, Chesterfield, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham
|
Wi-fi | 3 hours ago |
|
Ilkeston
|
Internet | 19 hours ago |
|
Nottingham
|
Internet | 4 days ago |
|
Mansfield
|
Total Blackout | 5 days ago |
|
Mansfield
|
Wi-fi | 6 days ago |
|
Ilkeston
|
Internet | 6 days ago |
Community Discussion
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Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England8 days without being able to have a stable internet connection, complaint raised and no response within 72 hours as advised and another half an hour on hold...thanks @virginmedia for the excellent service you provide
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Trent (@endpete) reported from Radcliffe on Trent, England@virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.
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Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England@virginmedia Cancellations team have booked me and engineer for today , however it’s now almost 2 weeks without a usable internet connection whilst trying to work from home. Not at all happy with the customer service I’ve received so far as the service team doesn’t listen
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia do you have this number to send out text messages 789445 if not then it is a spammer using your name, please advise either way, I have heard you are getting spam problems Thanks
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Phillip Darlington (@phillipmichaeld) reported from Nottinghamshire, England@virginmedia Hello, thanks for the reply. Yes I had already tried that which kept it going well for a few days before the problem reappears.
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Thomas Robinson (@Tomasu87) reported from Chesterfield, EnglandHi @virginmedia your email part of the web site has been down for about week now
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Mark Haydock (@MarkHaydock5) reported from West Bridgford, England@StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!
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toni 🌸 (@antoniaff17) reported from Nottinghamshire, England2nd online seminar of the year = absolute fail. I couldn't hear anyone on the call and the wifi decided to drop the call for about 10 minutes. @virginmedia disappointed. Final year of uni not looking good
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Matthew Nash (@MJNashy) reported from Nottinghamshire, England@virginmedia Im trying to pay my bill over the phone. Keeps asking for acc details then cutting me off. Then pressed # to receive a text message - not received a message yet. Can anyone help?
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Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England@Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.
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Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England@virginmedia I did speak to someone who said they’d made some changes to my settings and told me that would fix my connection and then lied to me saying they will transfer me to complaints to discuss my ongoing issues but in fact transferred me to cancellations
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Michael Harrison (@Michaelh747) reported from Staveley, England@virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?
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Jade Lewis (@JadeLewis92) reported from Felley, England@virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!
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Thomas Robinson (@Tomasu87) reported from Staveley, England@virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again
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Jayne Moore (@moore2_jayne) reported from Annesley, England@virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.
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Jayne Moore (@moore2_jayne) reported from Annesley, England@virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?
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Andrea Chipman (@AndreaChipman) reported from Nottinghamshire, England@JordoClarky @virginmedia Appalling service tonight in Nottingham, two weeks after being told that all faults had been fixed. We need reliable internet service. Virgin is clearly having systemic problems in certain parts of the country and shouldn’t be charging those customers extortionate prices
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Sean (@WafcSean) reported from Nottinghamshire, England@virginmedia It was - until now. This is garbage. Been on and off for 4 months (including a new router) but now you’ve just gone to full intermittent service, while we’re in full isolation too. Proper naff.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Mellor (@StuDizzo) reported@virginmedia This is exactly the problem, we were led to believe that cancellening would incur a charge of over £200 for the cancellation by your retention team. Terrible comms and prices.
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Julie Henshalll (@JEHenshall) reported@tahiri79 @virginmedia I’ve been trying to resolve an issue since October 2021 and rather than respond to my two written formal complaints they’ve handed us over to a debt collection agency !!
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Tahir Ismail (@tahiri79) reported@Ofcom @virginmedia I believe it is fraudulent to charge a customer early termination. Especially if they are moving to a new build property which only has BT. I had no choice but to join BT.
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Mark (@markmcd11) reported@virginmedia It’s the weekend now. And i’ve still not heard back. Are your backlogs really that bad. Surely an sla breach? 🙄
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Sara (@MamaSarra) reported@virginmedia Was only 1 device connected .. switched the hub on n off again n again still making zero difference .. gave up n stopped watching Netflix .. tried calling wasted 45 on the phone trying to get through .. asked in neighbourhood group if anyone else having problems n lots were
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M S J (@block104row13) reported@virginmedia can I have an email address to log a complaint please
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Anton Starch (@starchanton) reportedAnyone else experiencing a very jerky picture on the BBC coverage of #SCOvENG? I suspect it's our stupid Virgin media TiVo box.
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Thordis (@Thunderfairy) reported@virginmedia It's @Bumfrey who needs the help. He's been trying to sort out an error for some time.
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jeremy ridgway (@jeremyridgway) reported@virginmedia When service status/150 message shows widespread intermittent signal issues, why don't you tweet here that u have problems? still offline after 5 hours (3 cheers to O2 PAYG mifi...)
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Ros Stride (@rozstride) reported@virginmedia I gave notice to cancel within the cooling off period,yet have been advised I’m having to pay you £159, despite me not using any of your services! When I queried on Thursday I was told I would be called back, no call rec’d.