Virgin Media

Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkby in Ashfield, Nottinghamshire, England 01/22/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield, Selston and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomNottingham Wi-fi
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomIlkeston Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    TWICE MY INTERNET HAS DROPPED OUT TODAY SORT IT VIRGIN MEDIA ITS NOT GOOD ENOUGH YOUR NOT FIT FOR PURPOSE THE CHINESE ARE BETTER THAN THE AMERICANS AT DELIVERING INTERNET I SINCERLY HOPE ELON MUSK IS BETTER THAN VIRGIN MEDIA SO I CAN TERMINATE VIRGIN MEDIA AND GO WITH HIM.

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @EE Excellent Customer Service from EE recently to sort out a problem that Virgin Media caused with a sim that did not work, my number is going to be moved to EE

  • StephenKFrost1 Stephen (@StephenKFrost1) reported from Eastwood, England

    @virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.

  • lee0510 Lee Smith (@lee0510) reported from Ilkeston, England

    @virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.

  • blahblah68 Assunta (@blahblah68) reported from Nottinghamshire, England

    @virginmedia how long does it take for you to respond to an email complaint? And how can I speak with a real Virgin Media person without being cut off or being sent texts directing me to online help 😤

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I have heard from EE again this morning, from their Head Office by email as my phone still says no sim, and emergency calls only, they are now saying maybe #virginmedia have locked it to their network, as far as I am aware it was unlocked to all networks explain?

  • jph1962 OfficialJohnHarrison (@jph1962) reported from West Bridgford, England

    @virginmedia hi can’t get email either on phone lap top - is server down- live in NG12

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    VIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.

  • TT_PLEB That There PLEB (@TT_PLEB) reported from Hucknall under Huthwaite, England

    @virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia can you please tell me if you have any #issues in the #Bulwell area my #Broadband does not seen to be working and the last bill was paid on the date just before the end of the month Thanks Keith

  • lee0510 Lee Smith (@lee0510) reported from Ilkeston, England

    @virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.

  • amy_jo_23 amy simpson (@amy_jo_23) reported from Nottinghamshire, England

    Shock @virginmedia is down!!! Honestly worse company ever

  • DannyD678 DJ Dan-E-D (@DannyD678) reported from Felley, England

    @virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia what's the number I need to cancel the service? I'm so fed up at the moment

  • StagsStu84 Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England

    @virginmedia I’ve just spent 30 mins trying to get through to your shambolic customer service. I upgraded my package on Sunday yet there is no tracking or information & my virgin media say I have no open orders?? Not happy, this needs sorting

  • MissBeBop Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    @virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩

  • imageprincess Amanda (@imageprincess) reported from West Bridgford, England

    Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    VIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.

  • kellsley Kelly B 🐞🌤☀️ 🌹 (@kellsley) reported from Nottinghamshire, England

    @DFHSIP @virginmedia Same here in Ng8 and I work a night shift. Went down at about 4am and having to tether to my mobile phone 😡 why not give us some advance warning?

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • teznorth ElTel (@teznorth) reported

    @virginmedia Thanks John to be honest that is abit of a copout as the service status shows there is no problem. So I dont have a leg to stand on

  • Lee74623820 Lee (@Lee74623820) reported

    @virginmedia I've have checked the service and it say its fine when it's not

  • Hash1981 Ash (@Hash1981) reported

    @Ofcom @virginmedia @Ofcom I've tried as much as I can, they even closed my complaint via email, claiming it's been resolved last month with zero compensation and not even actually solving my issue

  • gee97575787 gee (@gee97575787) reported

    @virginmedia Cannot add to system doesn’t allow it as existing customer , was pass onto 5 different people with no success now I have to go through complaints department , a bit of a joke Worst then SKY which I was previously on

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @1stevengrant @vmbusiness hello, i am sorry to hear that, please if you can call the team back and they will then be able to re-open the ticket for you that was closed and help with resolving the issue. many thanks

  • AaronAlldrick 🌳 ₘᵤₛᵢc ₘₐd ₐz (@AaronAlldrick) reported

    Will cancel the direct debit I bet you soon make contact then. Advisor says do online but you’ve got absolutely no way of doing it that I can see @virginmedia

  • Bee_Cetin Bee 🐝 (@Bee_Cetin) reported

    @virginmedia Yes Iv been waiting since the 15th of October the engineers came and couldn’t do it and said they would need to rewire. Which is fine but nothing has been sorted since the 15th of October and Iv been charged for a service I don’t have. I want a call from a manager immediately.

  • awesome_squib Gemma-Louise (@awesome_squib) reported

    @virginmedia I finally have service today, albeit very slow but my upload speed is currently 2.58Mbps. It has been incredibly low all morning. I am unable to connect to any video calls & meetings. What needs to be done to get the upload speed back up? #urgent #WorkFromHome

  • FifiG Fiona (@FifiG) reported

    @virginmedia Started text chat 10:43, still waiting… I just want to cancel an order @virginmedia

  • joshharsant Josh Harsant (he/him) (@joshharsant) reported

    @virginmedia Just today, for about an hour. No estimated fix, the online service status tool just said “monitor for 24 hours”. Really unhelpful when I’m working from home, just like most of the country is! We don’t use a wired connection, only wifi, so can’t check this.