Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, Alfreton, Chesterfield, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Nottingham |
TV | |
| Ilkeston |
Internet | |
| Mansfield |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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Tony P
(@WorTony) reported
from
Selston, England
Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia Already tried YOU REFUSED TO HELP, AFTER 23 YEARS YOU ARE HISTORY NOW YET ANOTHER NO REPLY THREAT TODAY YOU CUT ME OFF 2ND APRIL YOU CAN'T CHARGE FOR APRIL AS POLICE WILL TELL YOU WHEN THEY GET MY LETTER AND THREATS GOODBYE
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia ask Kath she knows it is going into the hands of The Police now the 7 days are up so a letter will be in the post today with all the Evidence, I will be switching then to EE who have helped me out, and have Excellent Customer Service I have had my phone and wi-fi for ages at EE
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Gordon Foster
(@rainworthgord) reported
from
Rainworth, England
@virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.
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🦋💜J e s s i e 💜🦋
(@xxjessiedavis) reported
from
Nottinghamshire, England
Virgin media wifi is unbelievable!!!!! The amount of problems , and wifi going off nearly every day!!! I have had enough 😤😖 @virginmedia
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Matt Triggs
(@mjtriggs) reported
from
West Bridgford, England
@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
What a conplete waste of time Virgin Media are now a Customer for 23 years and treat you like something they wiped off the bottom of there shoe all this Kath was wanting to do was not help me with finances regarding my bill but wanting to get my home phone fixed so I can ring..
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I see I have had another npreply email today about an outstanding overdue balance, I have tried to ask you for help, but you refuse and you cut me off 2nd April so you can't charge for april, so today letter will be in the post with this threat to The Police
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I AM SICK AND TIRED OF THESE CONSTANT BILLS REMEMBER I HAVE ALL LOGS I HOPE YOU LOSE LOTS MORE CUSTOMERS THROUGH YOUR THREATS YOU HAVE NO CUSTOMER SERVICE WHATSOEVER KATH REFUSED TO HELP GET OFF YOUR BACKSIDE AND DEAL WITH PROBLEMS NOT LEAVE IT TO A ROBOT YOU DON'T DESERVE CUSTOM
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DaveInNotts 🇬🇧+🇺🇦
(@davidjamesdj) reported
from
Rainworth, England
@Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I tell you what I will do I will send another letter to Sherwood Lidge and tell them how I am being treated after 23 Years a Customer and you have no Customer Service, no email and not interested in Customers only automated robots soon as in work I will switch I can't use it now
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia @HardyShorses These are trying to charge me for a Months Services after they cut me off 2nd April want over £270 now I have put it in the hands of the police with them since 1999 they are corrupt & No Customer Service now, they will get what I owe as & when I can afford on U.C. using foodbank
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I see another automated bill came through today for £278.25 how the hell do you cowboys get that price YOU CUT ME OFF 2ND APRIL 2022 SO USED NO SERVICES ANOTHER BILL FOR THE POLICE TODAY GOT NO MONEY 23 YEARS WITH YOU & NO HELP EXCEPT RING 0345 PREMIUM RATE
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia How can they be better connected when they have no working email and now no chat or Customer Service anynore been withtbem since 1999 Branson a Billionaire and can't have Customer Service via email anymore just public twitter, phone premium rate number no credit can't phone
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David Groom
(@groomyxs) reported
from
Ollerton and Boughton, England
@R_M_Jewellery @ComplainingCow Do most service providers not offer internet without a landline? I thought it was common practice nowadays. I know Virgin media have been doing it for years as a standalone service but not within their packages so much.
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia just to remind you I do not get paid from Universal Credit until 11th March so can't make any payment until then 23 Years a Customer and last time Kath could not help me, if you cut me off I have no way of paying bill, got no money until 11th had to use foodbank
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia Had that and got no where you had your chance and blown it read the log from Kath and you will see how she treated me, if I was her boss she would have been sacked on the spot 3 years ago I reported home phone not working number gone bone idle Kath tried I said NO
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia just to let you know I have made the payment I said I would make, now I am going to write my letters about your Atrocious Customer Service after 23 Years to #Citizensadvice, #TradingStandards, #Ofcom
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia not sure if I told you but I do have the log of my chat today with your so called helper who did not help at all, it is printed out for anyone to see when I take legal Action regarding no Customer Service email like #EE do #Attrocious #CustomerService 23 years
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Lloyd-Jones (he/him)
(@mikelloydjones) reported
@bristol_pip @virginmedia Urgh they're a vile company. 10 years ago they started incrementally raising my direct debit without telling me, over the course of a few weeks. Left them and thankfully never looked back.
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Matthew Draper
(@Matthew73075928) reported
@virginmedia nice of you to restrict my elderly in-laws calls on their landline because of ip phone switch. Then today tell them it’s all being cancelled from Monday. All before an engineer could visit. They are not tech savvy. Will getting them on another provider asap. Awful.
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Beverley Ann
(@StepForward_me) reported
@GSpellchecker @virginmedia I also have moved my bank account from virgin today... Good customer service costs a lot less than expensive marketing
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JTP
(@JTPPlays) reported
@Virginmedia what is wrong with your internet, we're supposed to be at 100mbps and been told it should never drop below 52mbps, a few weeks ago it was only at about 24mbps for 2 weeks, maitinence was done but still was only just at 52 and now its down at 30 and below
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John Boyle
(@mithered) reported
@virginmedia How do I arrange a Data Subject Access Request regarding today's diabolical service vis-a-vis a mis advised renewal?
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coby taylor-stead
(@itzcobz1) reported
@virginmedia absolutely sure that the red light meant nothing and everything was working fine. clearly, everything is not working fine. absolute joke of a broadband service. **** products and even worse customer service.
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Ali Connor
(@xphasetwogaming) reported
@virginmedia Oh I know, the purpose of the tweet is to deter new customers thinking of joining you guys if they look at the feeds. Just so they know how bad the company actually is with the lack of customer services even from area managers. Been lenient enough last 6 months with it had enough
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Cllr Caroline Charles
(@CllrCarolineRav) reported
@virginmedia Hi This box has still not been attended to. Please can you send someone out to fix it.
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Jack Sheldon 🇺🇦
(@jack6758) reported
@virginmedia Their were issues on the website but they fixed it
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coby taylor-stead
(@itzcobz1) reported
@virginmedia also, not to mention the light on my sh3 has been solid red for **** knows how long, and when i looked it up it clearly told me that there were ethernet issues, however after finally being able to get on the phone to someone after having the phone put down on me, they were,