1. Home
  2. Companies
  3. Virgin Media
  4. Kirkby in Ashfield, England
Virgin Media

Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Virgin Media

Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Kirkby in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Nottingham, Chesterfield, and Alfreton.

CityProblem TypeReport Time
Mansfield Wi-fi 13 hours ago
Ilkeston Internet 14 hours ago
Nottingham Wi-fi 2 days ago
Nottingham TV 3 days ago
Ilkeston Wi-fi 3 days ago
Nottingham Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • Olivia_M94
    💜Olivia💜 (@Olivia_M94) reported from Bingham, England

    Instagram down, and rockstar severs (GTA Online) and psn network, tf people! A few weeks back I was virgin media, and Snapchat and insta, now insta again and this... wtf is happening to the internet 🤔

  • midgetgem1980
    MelanieSmith (@midgetgem1980) reported from Heanor and Loscoe, England

    @virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs

  • austenblakemore
    austen blakemore (@austenblakemore) reported from Stapleford, England

    Nothing and I mean nothing but problems with @virginmedia ever since your agent TRIED to help, got cut off and never called back my @TPLINKUK Powerline adapter doesn’t work. THE worst experience calling up your customer service I’m so angry 😡

  • andie1105
    Andrea Hodgkinson 💚 (@andie1105) reported from Nottinghamshire, England

    @virginmedia No I wasn’t. The customer service girl seemed very unsure as to how to proceed. I explained more than once that it was brand new. I explained my neighbour had VM and I connect to a hotspot when outside.

  • austenblakemore
    austen blakemore (@austenblakemore) reported from Stapleford, England

    My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed

  • hollibob
    hollibob (@hollibob) reported from Stapleford, England

    @virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service

  • manics1975
    darrell bush (@manics1975) reported from Mansfield Woodhouse, England

    What's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔

  • BenjaminBoothe
    Benji (@BenjaminBoothe) reported from Nottinghamshire, England

    @virginmedia are very sorry that it is the customers fault that they can no longer provide a service in the area they're moving to. Because of this it's ok 2 charge a customer an early disconnection fee even if they don't wish 2 cancel. Virgin Media I respect your hustle👏🏿👏🏿 😂😂

  • shell163
    michelle levick (@shell163) reported from Chesterfield, England

    @virginmedia That would be me then, no service since lunchtime!!

  • shennty
    Malc Shenton (@shennty) reported from East Bridgford, England

    @virginmedia It's important information regarding my Mother's account I need to cancel. I will not be elaborating further on here

  • arnoldbiker
    Andy Whitley (@arnoldbiker) reported from Mansfield Woodhouse, England

    Hey @virginmedia I've been attempting to cancel my TV package now on 3 separate occasions. Just been told its an hour phone wait to cancel with no call back facility. Bet its not that long to wait if you want to join...

  • stoneyboyblue
    David stone (@stoneyboyblue) reported from Mansfield Woodhouse, England

    @virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK

  • Frizzx
    PriPri (@Frizzx) reported from Mansfield Woodhouse, England

    @virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.

  • austenblakemore
    austen blakemore (@austenblakemore) reported from Stapleford, England

    I’m absolutely ******* fuming with this service @virginmedia it is beyond a joke I’m talking to people that are literally using a script and a dictionary

  • mattdowning5
    matt downing (@mattdowning5) reported from Selston, England

    @virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you

  • mjlangrish
    MJL (@mjlangrish) reported from Nottinghamshire, England

    Impressive that @virginmedia customer service is so bad that by the time you get past the 20 minute hold they’ve closed!!

  • niijonodhg
    Jono Bradley (@niijonodhg) reported from Ilkeston, England

    I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.

  • speedyred711
    Ian (@speedyred711) reported from Nottinghamshire, England

    @psychospen @NMBLAKE @ourlauzy @SkyHelpTeam @virginmedia I'm with virgin and never need to speak to customer service It works properly all the time

  • JaceFowler
    Jason Fowler (@JaceFowler) reported from Annesley, England

    @virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service

  • andie1105
    Andrea Hodgkinson 💚 (@andie1105) reported from Nottinghamshire, England

    @virginmedia You are doing exactly the same as the people in the phone. Pretending to help but telling me to call the same number. You’re just sending me round in circles. Your customer service is terrible. It’s a complete waste of time!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • philip_voip
    Philip Batten (@philip_voip) reported

    01/04/2021, 12:27 (UTC): A scheduled maintenance window has begun. Service on the following services may be inconsistent until 02/04/2021, 12:21 (UTC): Core Network, Virgin Media Ethernet. Apologies for any inconvenience caused.

  • rowleystealth
    Rowleystealth (@rowleystealth) reported

    @virginmedia @mehlisp Having issues with Internet recently

  • willo1111
    Liam Williams (@willo1111) reported

    @virginmedia I’ll just cancel. Sick of the **** to be honest

  • Big_JuggsXI
    BIG ***** (@Big_JuggsXI) reported

    @virginmedia I have been unable to access my email account for 9 days now, made numerous phone calls and been unable to fix issue.. Your IT department were supposed to call me to try and fix issue been waiting for them to phone for 6 days.

  • diddyday16
    David Day (@diddyday16) reported

    @virginmedia can you please get somebody that knows what they are talking about to get in touch with me regarding bad WiFi coverage, your normal tech line is a waste of time

  • mehlisp
    Phoenix (@mehlisp) reported

    @virginmedia I know the virgin box outside has had some accidental damage, is there anyway through here you can get an engineer to check?

  • RhysHasSpoken
    RhysHasSpoken (@RhysHasSpoken) reported

    i use to hate customers like this when i worked for Virgin Media and EE. i use to get it sometimes but the amount my female staff use to get problems and belittling was frustrating and i always made sure the customer knew what they were doing was wrong xD

  • Angelicbladez
    BLADEZ 🤍 Tika cult 🐘👑 (@Angelicbladez) reported

    @biminibabes @virginmedia HELP?! 😭

  • gaz_smith123
    Gareth Smith (@gaz_smith123) reported

    @virginmedia The whole housing estate is down for the 3rd day running at the same time in the afternoon. It’s not faulty equipment it’s an unreliable shocking internet service!!

  • EboySoap
    soap₉⁹₉ (@EboySoap) reported

    @_stefwan Rate 1 star for virgin media, they're ****