Virgin Media outages and service status in Kirkby in Ashfield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Kirkby in Ashfield, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 29, 7:43 AM GMT+1.
- Internet (35%)
- Wi-fi (27%)
- Total Blackout (19%)
- E-mail (8%)
- TV (8%)
- Phone (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kirkby in Ashfield, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Mansfield, Chesterfield, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
|
Total Blackout | 3 hours ago |
|
Ilkeston
|
Total Blackout | 5 hours ago |
|
Nottingham
|
Phone | 13 hours ago |
|
Nottingham
|
3 days ago | |
|
Ilkeston
|
Wi-fi | 5 days ago |
|
Nottingham
|
Internet | 6 days ago |
Nearby cities with recent reports
4 recent signals
3 recent signals
Community Discussion
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Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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Dave Harwood (@DaveHarwood1) reported from South Normanton, England@virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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Maisie Johnson (@MaisieJohnso) reported from Nottinghamshire, England@virginmedia how do I find out or report if there’s a problem with the internet in my area.
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia I see I have had another npreply email today about an outstanding overdue balance, I have tried to ask you for help, but you refuse and you cut me off 2nd April so you can't charge for april, so today letter will be in the post with this threat to The Police
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Steve Barlow (@red_dog14) reported from West Bridgford, England@dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.
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Nigel Hudson (@nghudson) reported from West Bridgford, EnglandGoodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.
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MS Estates (@MS__Estates) reported from Nottinghamshire, England@vmbusiness is there a problem in the NG7 area please?
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John D (@Jdd535) reported from Stapleford, EnglandVirgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia
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Luketh (@Luketh13ttv) reported from Heanor and Loscoe, EnglandHas anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown
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Sushrut (@Sushrutuk) reported from West Bridgford, England@virginmedia - is there a red button issue on sky sports?
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted
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Mark Bell (@67BLADE) reported from Chesterfield, England@virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband
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Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, EnglandI am stick to death of @virginmedia today. My internet has dropped out 3 times today for 10-15 min at a time. No service issues in the area just router / connection falling on its arse. Happening loads in the past month
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helen (@helen6253) reported from West Bridgford, England@virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!
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NoGuyTest (@NoGuyTest786) reported from West Bridgford, England@virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia I AM SICK AND TIRED OF THESE CONSTANT BILLS REMEMBER I HAVE ALL LOGS I HOPE YOU LOSE LOTS MORE CUSTOMERS THROUGH YOUR THREATS YOU HAVE NO CUSTOMER SERVICE WHATSOEVER KATH REFUSED TO HELP GET OFF YOUR BACKSIDE AND DEAL WITH PROBLEMS NOT LEAVE IT TO A ROBOT YOU DON'T DESERVE CUSTOM
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Dr Alex Stavrinides (@Dr_Stav) reported from West Bridgford, EnglandCustomer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia just to let you know I have made the payment I said I would make, now I am going to write my letters about your Atrocious Customer Service after 23 Years to #Citizensadvice, #TradingStandards, #Ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kurt (@JONEZZEEonMMA) reported@GameRiot Exactly, who doesn't have the internet in 2026, virgin Media internet went down and was fixed for me with in 4 hours. If you don't log on you don't lose your games, just need to sign back in to play.
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Richard Smith (@rickysmith1965) reported@ClearlyOptional @virginmedia I have the same date for resolution, that will mean a full week without Internet service or any of the other services I pay for.
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Glenn McDonald (@Gtmcdonald1996) reported@virginmedia your customer service is shocking. I suggest you get someone to reach out to me and organise a phone call right now. You are very close to losing a customer Shocking!
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DT (@DanTaylor86) reported@virginmedia I've been a customer for 10 years but the customer service I've received today is extremely worrying. Everyone has been polite and tried to help, but still my package is all wrong. This needs rectifying immediately or your major competitor will be gaining new custom
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lacy (@lacy123319) reported@virginmedia switch to us and we'll pay up to £250 switch fee. Oh ok.. 37 days to wait for initial installation. Oh no, wait! Let's cancel 48 hours before and Let's increase that another 55 days... what a joke of a company. No thanks felicia
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Matt Westall (@MattWestall) reported@virginmedia love it when you contacting your broadband provider to cancel, explain it’s because you’ve been offered cheaper elsewhere, and the “best they can do” is more than the renewal itself
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Alex Reed (@uyanikhatun) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV32 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Chris Simpson (@JustRacingMag) reported@virginmedia broadband down in TS5?
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Kevin Blades (@kcblades) reported@virginmedia NE28 broadband appears down. I work from home. So any updates?
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Hafiz AI 🇧🇩🇬🇧 (@hafiz_11120) reported@virginmedia Sort out your **** internet 🛜 service. It’s been like that for 3 weeks