Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield, Selston and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Ilkeston |
Wi-fi | |
| Chesterfield |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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Emily Rooke
(@emroo21) reported
from
Nottinghamshire, England
@virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!
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Emily Rooke
(@emroo21) reported
from
Nottinghamshire, England
@virginmedia Thank you. There are no problems in the area but my internet isn’t working. Have checked cables and rebooted several times.
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Lencal
(@Lencal03) reported
from
Nottinghamshire, England
@virginmedia Says no issues
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises
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John D
(@Jdd535) reported
from
Stapleford, England
Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice
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Rob Holland ⚽️ ☮️
(@robhollanduk) reported
from
West Bridgford, England
@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
Virgin media are absolutely diabolical!!!! No end of problems all the time and now have no wifi!!! That’s it I’m moving providers!! 😡😡 @virginmedia
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
@virginmedia It’s not working I’m trying on my laptop and still nothing!!
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Dr Alex Stavrinides
(@Dr_Stav) reported
from
West Bridgford, England
Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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Lencal
(@Lencal03) reported
from
Nottinghamshire, England
@virginmedia Please… Please… Please… ******* sort your **** out
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Mark 🏳️🌈🇺🇦
(@mocktanza) reported
from
Nottinghamshire, England
@virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed
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Koa
(@kokiekola) reported
from
Awsworth, England
@virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
@virginmedia Hi! My wifi is very slow and keeps cutting in and out plus I never get a good signal with my wifi at the other side of the house in which case I need a wifi booster, and my phone I have a contract with you and the signal is awful!! I should be getting 5g but I don’t!!
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GiinaGii 🐱🌿
(@giinagii) reported
from
Tupton, England
@virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!
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Big Gas
(@BigGasson44) reported
from
Awsworth, England
@virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
@virginmedia No, it keeps saying there no problems but there is.
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I NeedADream-Z2Choir
(@castusthered) reported
from
Nottinghamshire, England
If you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one
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AntonioAsh
(@AntonioAsh89) reported
from
Nottinghamshire, England
@falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Graeme
(@athousandproj) reported
@virginmedia Yes. Looks fine at the moment. The issue is that it drops for 5 to 10 mins or so. Does not seem like much, but is a real problem when in a meeting. Sometimes just restarting to router works , sometimes I just have to wait. Never had this many outages when with BT.
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Bob Scott
(@BigBobScott) reported
@virginmedia Tried that and the customer service is shocking. I’ve been waiting 6 months. Can you please get a manager to call me!!!
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Customer Service
(@vmbusinesshelp) reported
@tweeny17 @vmbusiness I do apologies for this, that is not how we should be speaking with customers, especially when they're already frustrated with service issues
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Michael Keunhwi Ahn
(@michaelahn94) reported
@virginmedia Seriously ridiculous to ask me to pay £250 in early disconnection fee when I am cancelling because you simply do not provide service for my new flat? Would have made sense if the flat had a virgin media line. This is not how you treat your loyal customer of 2+ yrs
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Jax Chocy
(@Chocuk24) reported
@virginmedia Net & Phone is down in KY1 area, can't contact Virgin because theres no phone line, looked on shortages map nothing showing, been down for over 40 minutes now
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Anzalaena Peerbaccus
(@anzalaena) reported
@virginmedia You know what it's frustrating. Finally fixed but can we ha e least more than one month we don't get any problems with phone line?
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jamie
(@jamie58700140) reported
@virginmedia I have already done that many times and been promised each time that it will be done / without fail and then no resolution. Hence my complaint & tweet. Very disappointing
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Invisible Elf
(@InvisibleElf) reported
@virginmedia Thank you. Please can you pass this down to customer service team as that's all we wanted to do. I don't want to take over the account, I just want to be able to speak to them about my own number. I'll get him to ring up and sort it 👍
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Robboc
(@Footbalifantasy) reported
@virginmedia No they didn't and i did ask what the problem was, their response was that they didn't know and the expect it to clear it self.
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Ken Phillips
(@VicusScurra) reported
@virginmedia Here is a line from my latest email to them: My primary complaint is about the lack of communication, particularly from the installation team. Your remedy for this is for me to contact the installation team.