1. Home
  2. Companies
  3. Virgin Media
  4. Kirkby in Ashfield
Virgin Media

Virgin Media outages and service status in Kirkby in Ashfield, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Kirkby in Ashfield, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 21, 3:44 PM GMT+1.
  • 68% TV (68%)
  • 18% Internet (18%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Kirkby in Ashfield come from postal codes NG17 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at Virgin Media

Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kirkby in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Chesterfield, Ilkeston, Gedling District, Mansfield, Sutton in Ashfield, and Kirkby in Ashfield.

CityProblem TypeReport Time
Nottingham TV 8 hours ago
Nottingham TV 8 hours ago
Nottingham Internet 1 day ago
Chesterfield Wi-fi 1 day ago
Ilkeston Internet 2 days ago
Nottingham Wi-fi 2 days ago

Nearby cities with recent reports

Nottingham

16 recent signals

8 hours ago
Chesterfield

1 recent signals

1 day ago
Ilkeston

1 recent signals

2 days ago
Gedling District

1 recent signals

3 days ago
Mansfield

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • emroo21
    Emily Rooke (@emroo21) reported from Nottinghamshire, England

    @virginmedia Thank you. There are no problems in the area but my internet isn’t working. Have checked cables and rebooted several times.

  • NoGuyTest786
    NoGuyTest (@NoGuyTest786) reported from West Bridgford, England

    @virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I tell you what I will do I will send another letter to Sherwood Lidge and tell them how I am being treated after 23 Years a Customer and you have no Customer Service, no email and not interested in Customers only automated robots soon as in work I will switch I can't use it now

  • rainworthgord
    Gordon Foster (@rainworthgord) reported from Rainworth, England

    @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia ask Kath she knows it is going into the hands of The Police now the 7 days are up so a letter will be in the post today with all the Evidence, I will be switching then to EE who have helped me out, and have Excellent Customer Service I have had my phone and wi-fi for ages at EE

  • WorTony
    Tony P (@WorTony) reported from Selston, England

    Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

  • Dr_Stav
    Dr Alex Stavrinides (@Dr_Stav) reported from West Bridgford, England

    Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia Already tried YOU REFUSED TO HELP, AFTER 23 YEARS YOU ARE HISTORY NOW YET ANOTHER NO REPLY THREAT TODAY YOU CUT ME OFF 2ND APRIL YOU CAN'T CHARGE FOR APRIL AS POLICE WILL TELL YOU WHEN THEY GET MY LETTER AND THREATS GOODBYE

  • emroo21
    Emily Rooke (@emroo21) reported from Nottinghamshire, England

    @virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!

  • Luketh13ttv
    Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

  • 67BLADE
    Mark Bell (@67BLADE) reported from Chesterfield, England

    @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

  • MissBeBop
    Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted

  • DaveHarwood1
    Dave Harwood (@DaveHarwood1) reported from South Normanton, England

    @virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?

  • Marcussharp10
    Marcus sharp (@Marcussharp10) reported from Nottinghamshire, England

    @bamford_tony @virginmedia mine always going down worst Internet provider going

  • StagsStu84
    Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England

    @virginmedia hi I keep getting error code v53 on my TiVo v6, rebooted, checked connections are ok but to no avail. Had this problem for months but problem is getting worse, please advise. Thanks

  • richardtaylor37
    richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

  • ceejay278
    Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England

    @virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia please see attached bill was paid just printed tbis off all other pages are in a file will email when I get the file out been with you for years still got tv and broadband home phone not working mobile on EE

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RetroGamer90
    RetroGamerX (@RetroGamer90) reported

    @Stephencheatley @virginmedia We had the full VM package quite a few years back but always had issues with their tv service. We ended up going with Sky and havent had any problems since then. We kept the broadband with Virgin because we get 1GB for £38 month with Netflix included. Shop around mate 👍

  • cane2147
    michael jackson (@cane2147) reported

    @virginmedia will you sort your internet out 5 times I’ve been disconnected in the last hour £164 a month for this repeated internet and tv issue is unacceptable

  • LouiseMensch
    Louise Bagshawe (@LouiseMensch) reported

    Wow. Shockingly bad by @virginmedia. Lying to @BenLeo that he needed a new contract in order to get equipment repaired, misselling him the contract with a box that didn’t work (admitted by them) and then telling him he wasn’t allowed to go back to his old contract.

  • LondonMum2025
    Mia (@LondonMum2025) reported

    @Benleo @virginmedia I’m having the same issues with them

  • GregoryRasputin
    Ivan Elmanov (@GregoryRasputin) reported

    @virginmedia I don’t have a problem returning it, I have a problem with your company threatening to charge me because I didn’t send the router back straight away, maybe give people more than two weeks to send it back before harassing them.

  • Gaztaz1
    Gary T (@Gaztaz1) reported

    @Benleo @virginmedia Had similar issues myself

  • burgs2010
    Nick Burgin - Horror Writer (@burgs2010) reported

    @Mccartney2Phil @virginmedia Down for 8 days. Started our contract last Wednesday and still haven't been able to watch TV 😡

  • fcmad1960
    FootballCricketMad (@fcmad1960) reported

    @virginmedia Hi there, my problems are still unresolved and even your "Resolutions" team is blanking me. I need confirmation that we're at the end of the road so I can go to the regulator. How can I get this pls?

  • IamCarrieagain
    Carrie (@IamCarrieagain) reported

    @virginmedia You turned off my router remotely and you can turn it back on until I am well enough to deal with trying to set up the new one. Thought of indirect discrimination under EA 2010? How about the fact your were not up front about your service changes/consequences too?

  • AxiomLunc
    AxiomLunc (@AxiomLunc) reported

    @Benleo @virginmedia @Benleo Put a complaint into the Ombudsman, O2 and Virginmedia do this all the time, i had a friend who cancelled his O2 contract after working for the company, never had issues with fraud etc, then magically after leaving, he had over £1000 fraud on his account.