Virgin Media

Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkby in Ashfield, Nottinghamshire, England 12/04/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Nottingham, Ilkeston, Mansfield, Sutton in Ashfield and Alfreton.

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City Problem Type Report Time
United KingdomChesterfield Phone
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi
United KingdomMansfield Internet

Community Discussion

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Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • Craig_NFFC Craig (@Craig_NFFC) reported from Bingham, England

    Way to ruin my evening @virginmedia 😡 #RedButton Issues ... Maybe I’m not paying @SkySports enough! #NFFC

  • tizzy_woo Allison Briers (@tizzy_woo) reported from Stapleford, England

    @virginmedia That's the installations team, and they put me on hold again. Please give me an email address so I can put my notice in writing. It's pretty terrible that to cancel my contract I have to do a twitter conversation with you because I can't get through on the phone!

  • schluppeck Denis Schluppeck (@schluppeck) reported from West Bridgford, England

    @virginmedia - you need to up your game! my experience today: terrible customer service and head-in-the-sand about some real issues affecting several 🏘 along the road (area ref 30). I really doubt the 99.96% uptime and 200Mbps* (*conditions apply) is even close to real world.

  • TAPatto Tom Patterson (@TAPatto) reported from Nottinghamshire, England

    @virginmedia Yes - I opted for this option as I was told it was at no cost. At the time I didn't know which provider we were moving to (didn't know if we'd need the landline), and was never advised that I would incur costs for as long as the line was open. Very misleading.

  • NewpcOldguy Realoldguy/newpc (@NewpcOldguy) reported from Hucknall under Huthwaite, England

    @railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.

  • SteveSulley1 Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    @virginmedia can you sort out the red button issue on tonight’s football ... I pay a lot of money to have sky sports 😡😡 #nffc

  • razzo1 ryan tobin (@razzo1) reported from Eastwood, England

    @virginmedia sort football out on redbutton #awful

  • juliebuxtonberr Juebb (@juliebuxtonberr) reported from Ilkeston, England

    @virginmedia my red button for sky sports isn’t working please help ! #nffc

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    @BBCWatchdog I’ve had nothing but problems with our Virgin Media wifi

  • zakhorton Zak Horton (@zakhorton) reported from Nottinghamshire, England

    @virginmedia hello, is there an issue in area 30 NG3 6LJ. No broadband since yesterday. #nowifi

  • SteveSulley1 Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    @1robeson @virginmedia Any joy .. still not working

  • danielpalfi Daniel Palfi (@danielpalfi) reported from Annesley, England

    @virginmedia our internet is down for good 20 mins, the lights going crazy on modem and the 4th light flashing green! NG178ET

  • TAPatto Tom Patterson (@TAPatto) reported from Nottinghamshire, England

    Today's @virginmedia update: I've had 2 separate phone calls from different members of the Customer Retention Team asking if I want to sign back up with them or add any other services to the open phone line. Errrrr..... NO! 😡

  • tizzy_woo Allison Briers (@tizzy_woo) reported from Stapleford, England

    @virginmedia No, the operator confirmed my only option was to cancel as he couldn't reduce the price, so I asked him to formally cancel my contract, he put me on hold and never came back! After 45 minutes I hung up. Thanks for replying btw 😊

  • Ashneville1970 Ashley neville (@Ashneville1970) reported from Annesley, England

    @virginmedia poor services yet again, been on the phone listening to some shocking music for half hour and still waiting!!

  • CarnorJax87 Jax (@CarnorJax87) reported from Annesley, England

    @virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @michaelanffc @Tonydaw00000735 @DaleHaywood @virginmedia @Beeboy0138 Games awful you’re not missing anything 😂

  • stigzy Ethan Clarke (@stigzy) reported from Ilkeston, England

    @VirginMediaCorp @mdw1989 We're also very sorry we didn't inform you a newer hub model was available years ago, & that you've been paying us for a really shit slow model. Corrected it for you @virginmedia 👍🏼. (They gave me £50 off my bill for the same thing Mike, don't let them get away without compo)

  • Rebekka35194230 Rebekka (@Rebekka35194230) reported from Mansfield Woodhouse, England

    @virginmedia hi is there a problem with the phone line because I can’t ring out and I am getting texted messages

  • TAPatto Tom Patterson (@TAPatto) reported from Nottinghamshire, England

    @virginmedia We've also never used the phone line or number, so not happy to pay for a service that we only ever had to facilitate Virgin services that we cancelled in July. Had just assumed keeping the number would make life easier! How wrong I was!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • walktalkphoto WalkTalkPhoto (@walktalkphoto) reported

    @virginmedia I need to cancel my account so you are doing the delay tactics keeping me on the phone fir over 1.5 hours and transferring me around - now on 3rd rude person. So pleased I’m sticking with Sky who are very pleasant to speak to.

  • marinela_iulia iulia marinela (@marinela_iulia) reported

    @virginmedia Hi I've been in contact with you 7 days ago Today I have a full week without service from @virginmedia . Yesterday the engineer came and he said that our house doesn't receive any signal and he had to put something like "TOTAL LOSS" for Kelly Communications

  • joshabeles Josh Abeles (@joshabeles) reported

    @virginmedia I know there are many factors. I’ve tried them all. Reset hub, new hub, had engineers round. This is NOT a wifi issue! It’s your broadband. Now it’s time for you to do the one thing that you refuse to do. Check the cabling.

  • _blackindia A🦋 (@_blackindia) reported

    The virgin media man can go fix our WiFi box but I was too scared to shoot my shot because 1, I looked like a tramp and 2, my mum was there. Now he’s lost forever 😪

  • spudstudios Shamus Murphy (@spudstudios) reported

    @virginmedia this is getting silly. My internet is clearly fine locally but your network is rubbish! I know these are challenging times but there clearly are issues with broadband during the day. And they are with you, not the customer. Are you unable to cope with the demand?

  • dprboy88 Dprboy88 (@dprboy88) reported

    @virginmedia You don’t have to when the start of the complaint reference that I gave in my first tweet is the date you acknowledged it.... No, I’ve heard nothing, despite the chasers 😭

  • simmy66 Andy Simm (@simmy66) reported

    @virginmedia So basically it has taken you 3 days between 2 different forms of contact with you to say ‘you neee to call’. What utter rubbish service.

  • bowyerp Peter Bowyer (@bowyerp) reported

    @virginmedia Hello - I have the 1Gig broadband service and I want to order a mesh wifi pod that I can, I read, get for free with the 'Intelligent WiFi Plus' service.

  • dprboy88 Dprboy88 (@dprboy88) reported

    @virginmedia Email to Exec team, auto acknowledged 11 Dec, confirmed receipt and allocated complaint ref 13 Dec. Further emails sent chasing and adding info (in reply to this complaint) 31 Dec, 10 Jan, 13 Jan.... unacceptable really!

  • DistilledDagger Paul Notridge (@DistilledDagger) reported

    Oi @virginmedia fix your shitty wifi meant to be getting 300mbps I’m not even getting 1 mbps of download speed, fix it or lose customers