Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Kirkby in Ashfield, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield, Mansfield, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham
|
Wi-fi | 16 hours ago |
|
Nottingham
|
TV | 2 days ago |
|
Ilkeston
|
Wi-fi | 2 days ago |
|
Nottingham
|
Internet | 4 days ago |
|
Chesterfield
|
Internet | 4 days ago |
|
Nottingham
|
Wi-fi | 4 days ago |
Community Discussion
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Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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HaloOolee (@lolom5m5) reported from West Bridgford, England@virginmedia I moved to new house and I’m struggling with moving my internet. No one help me, live chat , phone call, moving team 💔💔. Each services have transferred me to other by answer machine !!!! What happened !!!
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Jayne Moore (@moore2_jayne) reported from Annesley, England@virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.
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Rikki Walker (@rikkiwalker) reported from Annesley, EnglandLet down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/
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Phil Simpson (@codeprint) reported from Nottinghamshire, England@KMShaw75 @virginmedia Problem is.....their broadband is so much faster than others companies on offer, but on this occasion it’s my Mum’s and she’s given up are online gaming fix now so speed isnt as important as quality of customer service.
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Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England@virginmedia I did speak to someone who said they’d made some changes to my settings and told me that would fix my connection and then lied to me saying they will transfer me to complaints to discuss my ongoing issues but in fact transferred me to cancellations
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Cameron Clark (@Camclarky) reported from Nottinghamshire, England@Miss_Deacon9l @virginmedia I'd ask to speak to a manager, absolutely appalling customer service!
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Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, EnglandHorrendous service from @virginmedia , 5 days without a solid internet connection, no updates despite registering my mobile no and now trying to call up and getting cut off while on hold for 15 minutes!! Absolute joke
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Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England8 days without being able to have a stable internet connection, complaint raised and no response within 72 hours as advised and another half an hour on hold...thanks @virginmedia for the excellent service you provide
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Phillip Darlington (@phillipmichaeld) reported from Nottinghamshire, England@virginmedia Hello, thanks for the reply. Yes I had already tried that which kept it going well for a few days before the problem reappears.
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Jade Lewis (@JadeLewis92) reported from Felley, England@virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!
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Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England@Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.
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Jayne Moore (@moore2_jayne) reported from Annesley, England@virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?
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Trent (@endpete) reported from Radcliffe on Trent, England@virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?
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Thomas Robinson (@Tomasu87) reported from Staveley, England@virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again
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Thomas Robinson (@Tomasu87) reported from Chesterfield, EnglandHi @virginmedia your email part of the web site has been down for about week now
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Andrea Chipman (@AndreaChipman) reported from Nottinghamshire, England@JordoClarky @virginmedia Appalling service tonight in Nottingham, two weeks after being told that all faults had been fixed. We need reliable internet service. Virgin is clearly having systemic problems in certain parts of the country and shouldn’t be charging those customers extortionate prices
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Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England@virginmedia Cancellations team have booked me and engineer for today , however it’s now almost 2 weeks without a usable internet connection whilst trying to work from home. Not at all happy with the customer service I’ve received so far as the service team doesn’t listen
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍
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Mark Haydock (@MarkHaydock5) reported from West Bridgford, England@StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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martin kelner (@martinkelner) reported@virginmedia This is useless. It needs not to recur. I can’t trust to chance. Simple question - what went wrong? How can I commit to a radio show if I can’t be guaranteed broadband. Someone needs to talk to me before I cancel the contract
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Craig Lewis (@GingaMilla) reported@virginmedia Any solution to why all of a sudden you are blocking a website? According to my freinds it works with them & they are on VM also.
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Theo Theodorou 💙 (@theotheodorou) reported@virginmedia please can you tell your engineers that they have not fixed the broadband issues in the N21 area. It’s been out since this morning and your site is now saying there are no issues yet we are still offline. Infuriating experience trying to speak to a human. You can’t
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Lulu 🔸 (@pink_sunset_x) reported@virginmedia yet again wifi isn’t working 🙄 seriously fed up of the terrible service but increasing prices will be cancelling
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Dibs Photography 🇪🇺 📷 (@DibsMcCallum) reported@virginmedia yet another company that treats elderly people with disabilities like trash. Call Centre staff that just hang up on you when they decide they don't want you to help any more.
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joojoo's dimplesღ⁷🍁 (@KmuseChu) reportedMy virgin media wifi has been so patchy this month and their online checks keeps saying it’s a home cable issue…? So how come sometimes I have wifi and sometimes I don’t? Nobody’s touching the cable, surely it’s an issue on their end? 😭
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Gerard Barden (@PaddyV4) reported@virginmedia @virginmedia and everyone out there in the Twitterverse with broken Virginmedia #blueyonder email flow - the fix seems to be change the email account password in your Vm profile, change it back. Validate the email PW on your device.
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Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England@virginmedia my broadband is still down since this morning. Your engineers have not fixed the issue although your automated system says no issues in area. Please tell your engineers we are still down in N21. Impossible to talk to a human. Very frustrating.
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Jordan | Gamerfiend (@GamerFiend_) reported@virginmedia @VMSolutions_ Can one of your techs please tell em why my connection keeps dropping out for a few seconds before coming back? im streaming games & it RUINS my whole stream, im done with this poor service, needs sorting ASAP. Ive ran all of your "tests" No issues. ha
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Pete (@PeteCelino) reported@Laura_Rads @virginmedia can you explain why these red button games are so intermittent on Virgin? We pay enough for the service.