Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (17%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (3%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Nottingham, Sutton in Ashfield, Ilkeston, Chesterfield, Kirkby in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
TV | |
| Nottingham |
Wi-fi | |
| Nottingham |
Total Blackout | |
| Nottingham |
||
| Sutton in Ashfield |
TV | |
| Nottingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
-
Simeon
(@simelynch) reported
from
Nottinghamshire, England
was gonna say this long weekend was a good excuse to catch up on some stuff but no i’m a virgin media customer!!!
-
Carly
(@CarlyssWorld) reported
from
West Bridgford, England
@virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke
-
Ian 🔴⚪️🔴🏴🇹🇷
(@ismith1968) reported
from
Nottinghamshire, England
You get an email from @virginmedia saying your latest bill is ready when for the last 2 weeks the internet has been off & on more times than a light switch with no mention of compensation for the reduced service.......very poor
-
CARLA LUCAS
(@ccielucas) reported
from
Pleasley, England
@BenJamesPhotos @virginmedia Was with Virgin & initially happy with the service. Their customer services were dreadful when I wanted to cancel to go to Sky who were alot cheaper. No loyalty was shown at all & that is the one thing Sky has proved they have an abudance off during a hugely difficult 18 months.
-
Graeme Dixon
(@GraemeDixon_) reported
from
West Bridgford, England
@virginmedia down again.
-
Gurcharan (Guch) Manku
(@guchmanku) reported
from
West Bridgford, England
Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...
-
Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia spoken to 3 advisors over recent weeks to resolve contract issues, none of them did what they said they would. promised a manager callback 2 weeks ago, never happened. Made a complaint using online form 12 days ago and not been acknowledged. Hopeless!
-
Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia Tried to renew deal, promised a price but never sent contract following call, called back and next advisor offered higher price. Eventually agreed to honor initial offer but then sent through a contract for wrong amount. Wasted 2 hrs waiting on online chat today.
-
John Byrne 🏴
(@derbytrim) reported
from
Belper, England
@virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I am trying to send an email with some serious issues of what I think is hacking coming from a #friends #phone #texts with #links and #login #pasword but you don't have a #working #email #CustomerService #attrocious
-
🔥 𝓙𝓾𝓷𝓮𝓬𝓱𝓲 𝓒𝓪𝓻𝓽𝓮𝓻®️❄️🚀🇯🇲
(@JUNIORC4RT1ER) reported
from
Nottinghamshire, England
Pmsl blaming virgin media on having no signal LMFAO 😆 #NS10v10
-
Cameron Clark
(@Camclarky) reported
from
Nottinghamshire, England
Virgin media have ruined my night, whole thing goes down 5 minutes before kick off!
-
Kelly Booth 🌹🌹
(@kellsley) reported
from
Nottinghamshire, England
@HeavensNight_JT @virginmedia I work the night shift and it’s gone down 3 times now during my shift! Not good 😔
-
VEGANOO Ⓥ
(@veganoo) reported
from
Nottinghamshire, England
@virginmedia your customer service people for Virgin Mobile UK are hopeless! Over 3 hours now for a simple request. Keep getting passed to wrong department and waiting for an answer all over again!
-
kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP
-
Christopher Galazka
(@ChrisG_TSU) reported
from
Mansfield Woodhouse, England
Surprise surprise Virgin Media is down again 😑
-
Niknak 🇬🇧🇪🇺🏳️🌈
(@nikwood28) reported
from
Nottinghamshire, England
Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone
-
DjAaryAnnaleise🇯🇲💕
(@aaryannax) reported
from
Nottinghamshire, England
virgin media down again? lol i’m tired
-
Kizzy 🦇 Puckmigo23
(@Kizztronice) reported
from
Awsworth, England
@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
-
Patricio R. Sanchez
(@psanchezc) reported
from
Nottinghamshire, England
@virginmedia @0rochi I’m with the same issue. All looking normal but no able to open any website and mobiles desconnected too!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
smc1999
(@ScasianSmc1999) reported
@virginmedia Hi I have emailed your heads of customer experience having found out their email addresses. Honestly shocked at how poor the customer service from virgin media seems to bet getting / I didn’t think it could get any worse but a good award for consistency on poor service
-
Kerry Butcher
(@missdanaher) reported
@virginmedia can somebody please contact me regarding our service being down.
-
christopher coleman
(@high__Climb) reported
@virginmedia It literally says on the page in my account 48 hours. Instead of actually getting one of your colleagues to call me, following such a serious situation, you would prefer to prove a point? You haven’t even asked me what I need yet. Or how you can help. 15 years a customer and this
-
Wini Boansi
(@WiniBoansi) reported
@virginmedia your bb has been absolutely abysmal for ages. It keeps saying “weak security” and dips in and out. I’ve had this issue SINCE MARCH. Every time there’s an excuse, but no resolution. HELP!!!!!!!!
-
Ashley Collier✍🟨🟥
(@JollyCauli) reported
@virginmedia Not a problem, no frustration at all as I understand these things happen. Left it an hour and called again and managed to get through. 👍
-
lauren. ♡
(@cyberbeautiful) reported
Virgin media is so ****. 🖕🏼
-
smc1999
(@ScasianSmc1999) reported
@virginmedia Hi really annoyed by your customer resolutions team who say they have called me when they haven’t - I have also make a subject access request under GDPR which they have not fulfilled and ignore ! How incompetent is your customer service ?
-
Confidently Paranoid
(@niblick_iii) reported
@gingerhobbit There was a day last year where Virgin Media went down for like the whole of Cambridgeshire, so half the team couldn't connect, including me. I made sure my boss knew the sitch then got on with some housework till it was done.
-
Wee_Yin
(@WeeYin74529733) reported
@virginmedia ive cancelled service a couple of weeks now and not had our package arrive to send back router to yourselves.
-
Ns
(@Ns50381417) reported
@virginmedia im not sure but the high ping has been causing stress ive been with u for a long time and playing video games is a hobby and i cant play it with slow speeds