Virgin Media

Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England

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The latest reports from users having issues in Kirkby in Ashfield come from postal codes NG17.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkby in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkby in Ashfield, Nottinghamshire, England 02/05/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, Chesterfield, Alfreton, Kirkby in Ashfield and Selston.

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City Problem Type Report Time
United KingdomNottingham Wi-fi
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Internet

Community Discussion

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Virgin Media Issues Reports Near Kirkby in Ashfield, England

Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:

  • CarlyssWorld Carly (@CarlyssWorld) reported from West Bridgford, England

    @virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke

  • kellsley Kelly Booth 🌹🌹 (@kellsley) reported from Nottinghamshire, England

    @HeavensNight_JT @virginmedia I work the night shift and it’s gone down 3 times now during my shift! Not good 😔

  • ismith1968 Ian 🔴⚪️🔴🏴󠁧󠁢󠁥󠁮󠁧󠁿🇹🇷 (@ismith1968) reported from Nottinghamshire, England

    You get an email from @virginmedia saying your latest bill is ready when for the last 2 weeks the internet has been off & on more times than a light switch with no mention of compensation for the reduced service.......very poor

  • ccielucas CARLA LUCAS (@ccielucas) reported from Pleasley, England

    @BenJamesPhotos @virginmedia Was with Virgin & initially happy with the service. Their customer services were dreadful when I wanted to cancel to go to Sky who were alot cheaper. No loyalty was shown at all & that is the one thing Sky has proved they have an abudance off during a hugely difficult 18 months.

  • Camclarky Cameron Clark (@Camclarky) reported from Nottinghamshire, England

    Virgin media have ruined my night, whole thing goes down 5 minutes before kick off!

  • GraemeDixon_ Graeme Dixon (@GraemeDixon_) reported from West Bridgford, England

    @virginmedia down again.

  • Toonbazza Barry Penaluna (@Toonbazza) reported from Bingham, England

    @virginmedia Tried to renew deal, promised a price but never sent contract following call, called back and next advisor offered higher price. Eventually agreed to honor initial offer but then sent through a contract for wrong amount. Wasted 2 hrs waiting on online chat today.

  • veganoo VEGANOO Ⓥ (@veganoo) reported from Nottinghamshire, England

    @virginmedia your customer service people for Virgin Mobile UK are hopeless! Over 3 hours now for a simple request. Keep getting passed to wrong department and waiting for an answer all over again!

  • aaryannax DjAaryAnnaleise🇯🇲💕 (@aaryannax) reported from Nottinghamshire, England

    virgin media down again? lol i’m tired

  • JUNIORC4RT1ER 🔥 𝓙𝓾𝓷𝓮𝓬𝓱𝓲 𝓒𝓪𝓻𝓽𝓮𝓻®️❄️🚀🇯🇲 (@JUNIORC4RT1ER) reported from Nottinghamshire, England

    Pmsl blaming virgin media on having no signal LMFAO 😆 #NS10v10

  • ChrisG_TSU Christopher Galazka (@ChrisG_TSU) reported from Mansfield Woodhouse, England

    Surprise surprise Virgin Media is down again 😑

  • guchmanku Gurcharan (Guch) Manku (@guchmanku) reported from West Bridgford, England

    Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...

  • kellsley Kelly Booth 🌹🌹 (@kellsley) reported from Nottinghamshire, England

    @virginmedia trying to work a night shift and your broadband keeps going down 😔

  • Toonbazza Barry Penaluna (@Toonbazza) reported from Bingham, England

    @virginmedia spoken to 3 advisors over recent weeks to resolve contract issues, none of them did what they said they would. promised a manager callback 2 weeks ago, never happened. Made a complaint using online form 12 days ago and not been acknowledged. Hopeless!

  • katephus kate kells (@katephus) reported from Ilkeston, England

    @virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP

  • simelynch Simeon (@simelynch) reported from Nottinghamshire, England

    was gonna say this long weekend was a good excuse to catch up on some stuff but no i’m a virgin media customer!!!

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I am trying to send an email with some serious issues of what I think is hacking coming from a #friends #phone #texts with #links and #login #pasword but you don't have a #working #email #CustomerService #attrocious

  • nikwood28 Niknak 🇬🇧🇪🇺🏳️‍🌈 (@nikwood28) reported from Nottinghamshire, England

    Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone

  • derbytrim John Byrne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@derbytrim) reported from Belper, England

    @virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.

  • Kizztronice Kizzy 🦇 Puckmigo23 (@Kizztronice) reported from Awsworth, England

    @virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SamNicol13 Samantha Nicol (@SamNicol13) reported

    @virginmedia So I took my work laptop downstairs to the livingroom and lo and behold it connected with no problem so to me that would suggest it’s the poor Wi-Fi signal causing the issue. What can be done to rectify this?

  • udamaz UDAMZ (@udamaz) reported

    @virginmedia question for you: why is it I'm allowed to go for two days without broadband but can't get some kind of compensation unless everything doesn't work? I don't use your phone service or TV. Wonder if it'll take another two days before it's fixed?

  • ianfrawley Ian Frawley (@ianfrawley) reported

    Why does @virginmedia continue to let me down? My service has been down since Friday. Saturday I was told a new hub coming today. I called and now told 1: it will be 5 days from today 2: the hub3 which is a rubbish old product. Probably refurbished. I work from home.

  • CartoonGravity Julian Simpson (@CartoonGravity) reported

    @virginmedia We have been losing all signal several times a day for the past two weeks.

  • My_Living_Hell Paul (@My_Living_Hell) reported

    @virginmedia Can I get an update on my complaint please!!!!! Do I really need to phone you!!!! No response to my last email!!!! #poorcustomerservice

  • scotweiler Iain Burnett (@scotweiler) reported

    @virginmedia Good morning. Could you pls VP let me know if there is a broadband problem in the W4 area? Service status says unable to run a test at the moment. Thx.

  • grey39432064 grey (@grey39432064) reported

    @virginmedia I don’t needs ins & outs of details - I need an updated fix date & time as this is beyond ridiculous now and I’ll be looking at changing provider in a few days due to this, all previous agents I’ve spoken to via Twitter have been able to give me an ETA and that’s all I’m after.

  • Mr_Harlequin Richard Stanton (@Mr_Harlequin) reported

    @virginmedia what is going on. Broadband constantly goes down and now even the status checker isn’t working. Unacceptable service from what is hardly a budget offering. Time to cancel I think as nothing else seems to register.

  • HaydenHewitt Hayden Hewitt (@HaydenHewitt) reported

    @virginmedia It's been three months, none recorded. I know I'm locked in, I was busy making a film and couldn't spend 4 hours at a time on the phone. Just wanted to thank you for your amazing lack of reasonable customer service though I appreciate the copy/paste response very much.

  • DanielJessep95 Daniel Jessep (@DanielJessep95) reported

    @virginmedia Maybe that simple idea should be put forward. Would probably stop a lot of complaints and is a really simple solution