Virgin Media Outage Report in Kirkby in Ashfield, Nottinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kirkby in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Nottingham, Mansfield, Ilkeston, Alfreton and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Nottingham |
Internet | |
| Mansfield |
Internet | |
| Chesterfield |
Internet | |
| Ilkeston |
Wi-fi | |
| Nottingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby in Ashfield, England
Latest outage, problems and issue reports in Kirkby in Ashfield and nearby locations:
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Dr Alex Stavrinides
(@Dr_Stav) reported
from
West Bridgford, England
Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises
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Lencal
(@Lencal03) reported
from
Nottinghamshire, England
@virginmedia Says no issues
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Emily Rooke
(@emroo21) reported
from
Woodthorpe, England
@virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.
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I NeedADream-Z2Choir
(@castusthered) reported
from
Nottinghamshire, England
If you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one
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Koa
(@kokiekola) reported
from
Awsworth, England
@virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.
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Emily Rooke
(@emroo21) reported
from
Nottinghamshire, England
@virginmedia Thank you. There are no problems in the area but my internet isn’t working. Have checked cables and rebooted several times.
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@virginmedia This service was not offered so yes I’d be free for a webchat
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AntonioAsh
(@AntonioAsh89) reported
from
Nottinghamshire, England
@falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.
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Lencal
(@Lencal03) reported
from
Nottinghamshire, England
@virginmedia Please… Please… Please… ******* sort your **** out
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Emily Rooke
(@emroo21) reported
from
Nottinghamshire, England
@virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!
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Daz_NFFC 🏴🇺🇦
(@NFFCDaz) reported
from
New Basford, England
@virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.
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Tony Roe
(@tonyroe) reported
from
Nottinghamshire, England
@virginmedia I’m not thinking I’ve decided. And the obstacles you put in the way from complaining about poor service to wanting to leave mean I’m very unlikely to return…so not very wise really. Thank you for the postal address.
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
@virginmedia It’s not working I’m trying on my laptop and still nothing!!
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
@virginmedia No, it keeps saying there no problems but there is.
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John D
(@Jdd535) reported
from
Stapleford, England
Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice
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Russell Morrell
(@stagladanddad) reported
from
Annesley, England
Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??
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John D
(@Jdd535) reported
from
Stapleford, England
Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia
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Rob Holland ⚽️ ☮️
(@robhollanduk) reported
from
West Bridgford, England
@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley Wells
(@binkyx0) reported
@virginmedia Yes. Literally said that in my message, apparently there is no known issues. This has been going on for over a week, yet you won't speak to me because the account is in my partners name. I just want someone to tell me what's wrong so I can A. Fix it myself or B. Get someone out.
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Hayley Wells
(@binkyx0) reported
@virginmedia No he's working. And I am trying too, I work from home and last week I had to take 2 days unpaid due to the WiFi not working. I am also hardwired to the Internet, so I don't understand what's wrong. But I need it sorted.
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James 💀
(@ExactGames) reported
@GameOverR3vi3ws I used to use Virgin media a few years back - the service was okay right up until I wanted to cancel, then they made everything as difficult as possible for me to leave.
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melodiouscode
(@melodiouscode) reported
@virginmedia Yes. If you read the tweets you would see I was "trying to get a refund" not "waiting for a refund" which would imply that I don't have a final bill yet as I'm doing it "whilst still a customer".
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Kirsty Richards
(@82ladyK) reported
@virginmedia They refuse to tell me anything as my virgin media account has been disabled and I can’t check my password/ security answers. Half the calls they say I’ve passed, with same info, other calls say I’ve not passed. It’s infuriating. They just hang up on me. Probably 4 hours on calls
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thegrumpygirl 🏳️🌈🧜🏻♀️ she/her/call me Sir
(@thegrumpygirl) reported
Me: I'm going to do my taxes today. I specifically set the day aside for this. Virgin Media: Nuh uh you're not. We're going to make sure the internet keeps cutting out, and our ETA for fixing the problem in your area is 9 pm btw. WHY DO I PAY THEM SO MUCH MONEY WHYYYY
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Hayley Wells
(@binkyx0) reported
@virginmedia Internet down and intermittent AGAIN. Hamilton, Scotland. Website give 0 helpful information other than the service is down. Can someone answer me and help me get this resolved?
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Laura
(@Laura92492442) reported
@virginmedia The link is not working correctly. It does not allow me to tap screen and enter my name.
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Fede Rilli 🇮🇹🇬🇧🇪🇺
(@federilli) reported
@jaf_stream @virginmedia Same. Se1. Appalling. Can’t get through via phone either. Crap service as always.
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Kirsty Richards
(@82ladyK) reported
@virginmedia But if the system thinks the disconnection is valid, won’t that prevent the reconnection, we are almost at 4 full days no service, which is way beyond 48 hours advised on Monday.