Virgin Media Outage Report in Chesterfield, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chesterfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Chesterfield, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Sheffield, Alfreton, Chesterfield and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
TV | |
| Mansfield |
Internet | |
| Mansfield |
Internet | |
| Alfreton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Jonathan Bullimore
(@frog_j) reported
from
Brimington, England
@Scopey1970 @virginmedia Had issues Sat night but ok from Sunday
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Kevin Smith
(@smythe1973) reported
from
Mansfield Woodhouse, England
@virginmedia Problems again!!! 😡😡😡
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🤷🏼♂️Matt Bates™👨🏼💻
(@jijimon2000) reported
from
Brimington, England
@virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress
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SammyB
(@SBirkinshaw1) reported
from
Derbyshire, England
@virginmedia No broadband (green light flashing) Website sending me in circles, run tests, says to call you but closed, then website says to sign in (which I already am) so I do & it sends back round to beginning. I’ve rebooted, checked wires &just want to report fault, plse help
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simon
(@sihackett86) reported
from
Sheffield, England
@virginmedia so may I ask why I was contacted using your text service and then told me my password was incorrect and then no answer after was in mid conversation
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Bolland
(@Jordsufc_) reported
from
Sheffield, England
@SkyHelpTeam you having competitions on how shit your internet is with @virginmedia
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martyn notman
(@NFGmart) reported
from
Sheffield, England
@robwillb @virginmedia Mines been up and down for a week
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.
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Priah 🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia my internet has been on and off all of yesterday & now this morning. Now I have no connection…help!
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Harlam
(@HarlamTK) reported
from
Sheffield, England
Apparently Monday is a ******* write off. Got hardly any work done today because @virginmedia have been down must of the day and now I want to spend a couple of hours with my #Twitch Fam and that goes down too. Like seriously Monday. Just do one 😔
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munem..
(@ma96____) reported
from
Sheffield, England
@virginmedia are absolute 💩, how is my network constantly dropping. If My customers leave me just know I’ll be filing a claim! 🤬
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🤷🏼♂️Matt Bates™👨🏼💻
(@jijimon2000) reported
from
Brimington, England
Third night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin
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simon
(@sihackett86) reported
from
Sheffield, England
@virginmedia I appreciate that but no help already spoke did not hardly touch my problem also I have tried your online chat as I want a record of this conversation and all I told is we will transfer you to customer care no response so you tell me how to go about this as I am losing faith
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin
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PriPri🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia just got my bill through when I’ve not had WiFi for most of the month...can’t even log onto their website to register for loss of service. This is becoming a joke now. 🙄
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia had this issue all night, not acceptable!!
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William Garner
(@wjgr98) reported
from
Sheffield, England
Given Virgin Media uses different cables to BT, your internet would still be crap
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Matthew Hardwick
(@MattJHardwick) reported
from
Dronfield, England
@rtnapes @virginmedia Have you tried @BenAvery85 I hear he can help....unless of course you are flogging those dewit’s again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kate or Death
(@emogeekface) reported
@virginmedia here's a business idea for you. Instead of calling me 5 times a day to offer me deals to stay with your broadband now I'm leaving, offer me those deals whilst I'm still a customer instead of constantly raising prices and I likely would have stayed in the first place.
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black heart
(@86blackheart) reported
@virginmedia just having a look around at broadband speeds and prices. As an existing customer is there any offers for better speeds? Currently m350 so better speed would be nice but obviously not paying through the nose.
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Chris McCulloch
(@Chm14Mc) reported
from
Wakefield, England
@virginmedia as a rejoining customer, how do I set up an account with my old accounts e-mail address? #gettingstuck #shouldbeeasier
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Neil Latham
(@neillatham) reported
@virginmedia my current Oomph package is coming to an end. Best price for the new Volt package is £30 more that if i was a new customer, why? Been with virgin for over 23 years.
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Mr Shaun
(@shaunsmith85) reported
@virginmedia The strange thing is, my download speed is OK, averaging around 150mb to 200mb on line speed test but on my upload speed I'm not even getting 1mb (usually around 20mb) so assuming the issue is causing this. Very frustrating.
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Annette Doyle
(@annette_d21) reported
How are people working from home without constant connection problems? I don’t do it often but when I do my supposedly superfast @virginmedia connection drops out constantly - total write off of an afternoon!
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Pete Williams
(@PeteWilliamsMus) reported
@virginmedia Not happy about this at all, again ,what have I got to do to stop billing and threats to credit rating? I’ve never made a late payment and gave notice of termination on 31/12/2021 the last month of our min 18 month contract, payed for Jan, hub returned 2/2/22
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Richard Houdmont
(@RHoudmont) reported
@virginmedia tried to order hub upgrade, customer services took order and then asked me to hold. Over 20 minutes later and still on hold and no order confirmation. Atrocious service.
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Philip Parr
(@PhilipParr20) reported
@virginmedia your customer service is woeful and poor. Worst customer service I have experienced. Shocking
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Curtis Grim
(@CURTISGR1M) reported
@virginmedia No issues in the area, im pretty sure this is due to being sent new SIM cards however, it takes three days to receive them, so I don’t see why my current ones would be turned off?