Virgin Media outages and service status in Chesterfield, England

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chesterfield, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Chesterfield, Mansfield, Kirkby in Ashfield, and Alfreton.

City	Problem Type	Report Time
Sheffield	Wi-fi	5 days ago
Sheffield	Internet	6 days ago
Sheffield	Wi-fi	8 days ago
Chesterfield	Wi-fi	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

• 
  Becks. 🐏 (@BMinion25) reported 1 minute ago from Derbyshire, England

  @virginmedia down again, fourth time in 2 weeks… what am I paying for? 🤔🤔

• 
  Stu84®️™️ (@StagsStu84) reported 5 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi I keep getting error code v53 on my TiVo v6, rebooted, checked connections are ok but to no avail. Had this problem for months but problem is getting worse, please advise. Thanks

• 
  adam birch (@AdamBirch92) reported 8 minutes ago from Mansfield Woodhouse, England

  @virginmedia I have not been able to use my internet for the majority of our contract. I contacted you multiple times to be advised to pay an additional £5 per month for a better service to now find I am being charged £56?! I am in my cooling off period and i wish to CANCEL.

• 
  Pete Hudson (@petetweet1306) reported 17 minutes ago from Derbyshire, England

  @virginmedia No tv signal in Derby ?

• 
  koko 🌻 (@Koko__Johnson) reported 18 minutes ago from Sheffield, England

  Virgin Media have the worst customer service in the world

• 
  Phil J (@TWO_Librans) reported 18 minutes ago from Sheffield, England

  @virginmedia Just want to lower my bill or cancel

• 
  Trouble, Becky and Dads (@TroubleDads) reported 21 minutes ago from Mansfield Woodhouse, England

  @virginmedia What forums? I have a fault so phoned Virgin who ‘booked’ an engineer who never arrived. You then had no knowledge of an engineer. Explained the fault and call centre refused to send an engineer or replacement box. How is a forum supposed to help?

• 
  Debbie 💜 🦋🦉 (@DeborahTaylor3) reported 26 minutes ago from Sheffield, England

  @virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV

• 
  Abigail Briggs (@AbigailBriggs_) reported 29 minutes ago from Sheffield, England

  @virginmedia my 80yo Grandma has been without use of her phone for almost 24 hours. This has been reported and the automated message keeps saying will be resolved by a certain time, but that time keeps getting put back. Unable to speak to an actual person. Can you help?

• 
  Amanda Brightmore (@mandybaps1) reported 30 minutes ago from Sheffield, England

  @virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.

• 
  GiinaGii 🐱🌿 (@giinagii) reported 30 minutes ago from Sheffield, England

  @virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.

• 
  Carl (@CarlmMorton) reported 34 minutes ago from Derbyshire, England

  @virginmedia You also told me on Tuesday that you had fixed the network issues.

• 
  andrew anthoney 🍋 (@andytoon30) reported 34 minutes ago from Mansfield Woodhouse, England

  @virginmedia my contract runs out next month been on phone, best deal for my current service you can offer is £120. Sorry guys I aint paying that for existing service which dont offer top spec equipment and speeds that new customers get. Time to move on, sure sky can offer better

• 
  Trouble, Becky and Dads (@TroubleDads) reported 35 minutes ago from Mansfield Woodhouse, England

  @virginmedia If an engine light comes on in your car but it still drives badly, do you ignore it? She even offered to send me a longer cable so I could move the box. For £99. For some coax cable! I don’t know why I bothered renewing my contract. Utter waste of time. Virgin sucks.

• 
  Helen-Claire Stone (@Helen_Claire71) reported 39 minutes ago from Sheffield, England

  Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous

• 
  Trouble, Becky and Dads (@TroubleDads) reported 42 minutes ago from Mansfield Woodhouse, England

  @Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a £99 call out charge to check their equipment showing an error light. Wifi is painfully slow.

• 
  Victims Voice (@victimsvoice73) reported 43 minutes ago from Sheffield, England

  @virginmedia Yes both mum n dad are virgin and we’re still getting no signal

• 
  Claire Stewart (@chococlaire77) reported 47 minutes ago from Sheffield, England

  Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?

• 
  Ian Naylor (@ianpnaylor) reported 48 minutes ago from Sheffield, England

  @virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.

• 
  Victims Voice (@victimsvoice73) reported 52 minutes ago from Sheffield, England

  Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Aubrey (@ThePaulAubrey) reported 31 seconds ago

  @phil66uk @virginmedia You aren’t alone internet has been spotty today and now completely down @virginmedia

• 
  Tang (@Vipermo) reported 4 minutes ago

  @virginmedia I ordered your service and then cancelled it before I even plugged router in but no return packaging has been sent out to send it back this was 3 weeks ago please help

• 
  Pete McManus (@PeteMcManus) reported 4 minutes ago

  If you’re a local business looking for new broadband whatever you do don’t use @vmbusiness Absolutely useless company, terrible customer service. My wife was given the wrong info when signing up, costing us money and they’ve so far spent 7 weeks investigating it to no avail!

• 
  Stephen Hampson (@StephenHampson) reported 8 minutes ago

  @virginmedia Sent one. Managed to fix it late at night but no help on your website for the streaming box so seems you don't act on your feedback and the remote app failed to work.

• 
  Mike Bergquist (@mikebergquist) reported 12 minutes ago

  @virginmedia Two days running during World Cup semi finals I have lost my tv service! What is going on? I just missed the last 30 mins of the England game😡 I am sure you will make sure you pay no compensation either. This is the last straw, I am seriously looking at moving !

• 
  Mike Duggan (@mikepduggan) reported 12 minutes ago

  @MikeNewman68011 @Caolan_Scully Also, why does nobody jump up and down about the games in Virgin Media Park vs Edinburgh and the Dragons last year. Or the planned ones this year.

• 
  𝐋 𝐄 𝐄 ™ (@outwrite) reported 14 minutes ago

  iplayer quality so bad watching the match. Like watching through water. Also, why can't I watch with @virginmedia app? Disappointing..

• 
  Lewis Byers (@lewisbyers92) reported 15 minutes ago

  @O2 keep having sign in attempt emails from virgin media o2. I’ve reported and was allegedly getting a call back from you (never happened) and if I try to sign in to my o2 account, it always asks me for a pin and as if it’s the first time logging in every time. Sort it out ffs

• 
  simply lee (@thefelourfog) reported 15 minutes ago

  @Simon_Whale @virginmedia Virgin was fine for me for the first few years then last 6 months of contract was nothing but issues ,was glad to be rid of them

• 
  Michelle L-Jones (@maatmouse) reported 16 minutes ago

  @Simon_Whale @virginmedia Never bothered. Just stuck with BT. Expensive but not a bad service