Virgin Media outages and service status in Chesterfield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Chesterfield, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Chesterfield come from postal codes S43 and S41 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Chesterfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chesterfield, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Sheffield, Chesterfield, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield
|
Total Blackout | 6 days ago |
|
Sheffield
|
Internet | 6 days ago |
|
Mansfield
|
Wi-fi | 6 days ago |
|
Sheffield
|
Internet | 7 days ago |
|
Sheffield
|
Internet | 8 days ago |
|
Chesterfield
|
Internet | 10 days ago |
Community Discussion
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Virgin Media Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Adrian Thompson (@AdieThompson) reported from Aston cum Aughton, England@Carame1ine @virginmedia At least you've had an email, TV & Broadband down since 9am, expected fix was 13:35 & 17:35, now 23:35. #notworkingfromhome
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simon (@sihackett86) reported from Sheffield, England@virginmedia so may I ask why I was contacted using your text service and then told me my password was incorrect and then no answer after was in mid conversation
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Cat Wasnidge (@cathd100) reported from Sheffield, England@virginmedia can you confirm the issues with wifi today in S62WG? Attemping to work from home is very difficult when the wifi keeps disconnecting. Virgin website says no issue!
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Kevin Smith (@smythe1973) reported from Mansfield Woodhouse, England@virginmedia Problems again!!! 😡😡😡
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Simon Scott (@simonjs) reported from Sheffield, England@virginmedia Never mind, I’ve sorted it. 56 minutes on the phone this time, but at least I got through to someone.
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Jamie Gilliver (@GilliverJamie) reported from Derbyshire, EnglandHaving to use my #Mobilehotspot because @virginmedia can’t seem to get there internet to work! Been going on the whole of #lockdown now!!! #working from home #Sucks!!! Canny wait to be out of contract!!!
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darren roddis (@darren_roddis) reported from Treeton, England@virginmedia problems in the s60 area no internet and tv
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simon (@sihackett86) reported from Sheffield, England@virginmedia I appreciate that but no help already spoke did not hardly touch my problem also I have tried your online chat as I want a record of this conversation and all I told is we will transfer you to customer care no response so you tell me how to go about this as I am losing faith
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandNoooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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Ryan🏳️🌈 (@RyyyyRyyy) reported from Chesterfield, England@virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.
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Mike Hull (@MikeHull2u) reported from Holmesfield, EnglandReally annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.
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Christopher Galazka (@ChrisG_TSU) reported from Mansfield Woodhouse, EnglandSurprise surprise Virgin Media is down again 😑
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Harlam (@HarlamTK) reported from Sheffield, EnglandLow and behold... @vmbusiness is down again on the first work day of the week. Makes me wonder how often this happens and I’m normally in the office so don’t notice... I can’t wait to one day move to somewhere where another provider can connect me to fibre optic internet
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Andrew Challenger (@blade4life17) reported from Sheffield, England@virginmedia how do I cancel my service with you as I no longer need it as I've moved address and it's not round the address I'm currently at
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Ryan🏳️🌈 (@RyyyyRyyy) reported from Chesterfield, England@virginmedia had this issue all night, not acceptable!!
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CARLA LUCAS (@ccielucas) reported from Pleasley, England@BenJamesPhotos @virginmedia Was with Virgin & initially happy with the service. Their customer services were dreadful when I wanted to cancel to go to Sky who were alot cheaper. No loyalty was shown at all & that is the one thing Sky has proved they have an abudance off during a hugely difficult 18 months.
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martyn notman (@NFGmart) reported from Sheffield, England@robwillb @virginmedia Mines been up and down for a week
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Bolland (@Jordsufc_) reported from Sheffield, England@SkyHelpTeam you having competitions on how shit your internet is with @virginmedia
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Chris Whitmore (@ChrisWhitmore31) reported from Derbyshire, England@virginmedia Not really wanted to speak to the complaints department but was told they are not working! Happy to take people’s money but not happy to help if you have a complaint! Very strange way to do business
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munem.. (@ma96____) reported from Sheffield, England@virginmedia are absolute 💩, how is my network constantly dropping. If My customers leave me just know I’ll be filing a claim! 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Foley (@anthonyjfoley) reported@virginmedia 5 mins research would tell you there is a problem
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Ric Toone (@rictoone) reported@virginmedia I know you are limited on social media. Obviously you are- this is the crux of my complaint. Virgin media has not adequately integrated its customer facing functions. I reached out via (not to) social idea after laughable technical support experiences.
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joan warnes (@jogarden4) reportedAnyone having trouble with #virginfibre #virginmedia? Apparently they can lay fibre cables to your property at any depth? So, when I’m gardening next spring and I chop through a cable the whole garden will have to be dug up to replace the cable! What’s that all about?
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John (Eggsy) (@EggsyGLC) reported@virginmedia well it looks like you have managed to mess up the third attempt at connecting my broadband. Just received a text inform g me you need to speak with me. I replied Chat to confirm this and NOTHING has happened. Have your engineers fixed the issue or not?
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Seanseanysean (@Seanwest1999) reported@virginmedia The external work was completed days ago. The engineer told@us everything was done for the inside engineer to arrive and we were promised by the call centre we could bring it forward to be honest I don’t see the value in a live chat. We have been let down at every opportunity
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Andrew MFC (@andrewmfc) reported@virginmedia Thanks Rob. At the end I couldn’t get the transcript, it was greyed out. Can you send it? Don’t worry if not, but a big issue. Cheers again.
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John (Eggsy) (@EggsyGLC) reported@virginmedia I am calling now. I'm on hold again. 21 DAYS WITHOUT BROADBAND. can I get a response from your CEO @LutzSchueler As I am tweeting this I have been cut off. I'm about to call you again for the 3rd time tonight. Please help.
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TheScottishRadz🏴 (@Rxdigan) reported@virginmedia its an automated message i havemt spoke to one hum being and to be honest its still as bad as ever complex or not theres no way it should last this long if people are apparently working on it, i am seeking to cancel with virgin as im not under contract
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Raidernationuk (@raidernationuk1) reported@virginmedia Yes but I get literally nowhere when I speak to your advisors. Apparently unable to give me a date of when the cabling will be completed. I’ve spoken to multiple people whom have misinformed me (fobbed me off) saying the work will be done that day. And it hasn’t. Really poor
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Grant Ring (@RingGrant) reported@virginmedia So even your changing your mind what a stupid business model Virgin media would rather I cancel a paid service to get a free one when I want both this will mean I pay less each month just to get a stream box