Virgin Media Outage Report in Chesterfield, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Chesterfield come from postal codes S40, S41 and S43.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chesterfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Chesterfield, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Mansfield, Chesterfield, Alfreton, Kirkby in Ashfield and Derbyshire.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Mansfield |
Internet | |
| Mansfield |
Internet | |
| Chesterfield |
Internet | |
| Alfreton |
Phone | |
| Mansfield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
-
Daniel Palfi
(@danielpalfi) reported
from
Annesley, England
@virginmedia our internet is down for good 20 mins, the lights going crazy on modem and the 4th light flashing green! NG178ET
-
Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia My house requires the cable pulling in under the road, however you did know about this. My problem is I've been given 2 dates and I've used 2 holidays. 1st date engineer turned up but didn't do anything 2nd date didn't turn up at all. Useless!!
-
Ashley neville
(@Ashneville1970) reported
from
Annesley, England
@virginmedia poor services yet again, been on the phone listening to some shocking music for half hour and still waiting!!
-
martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received
-
John Foster
(@JohnFoster1969) reported
from
Sheffield, England
Once again let down by @virginmedia waited in for engineer to come fix V6 box again , only to have a card pushed through door saying I wasn’t home , absolutely fuming 😤 better get this sorted
-
Jax
(@CarnorJax87) reported
from
Annesley, England
@virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC
-
John Foster
(@JohnFoster1969) reported
from
Sheffield, England
@virginmedia Had yet another fault with V6 box , called helpline , promised an engineer today between 12-4pm I’ve waited in from 9:30 am never left the house , a card was pushed through from engineer saying he’d missed me , he didn’t knock or ring the bell , fuming is an understatement
-
Vampire Bait
(@Antoinne73) reported
from
Sheffield, England
@virginmedia I’ve contacted them numerous times - they have my service complaint - over 40 days they had it - my account number is in this thread somewhere
-
David Benton
(@Davidbenton2020) reported
from
Sheffield, England
@virginmedia your service is utterly unacceptable and rubbish I pay my bill today then my broadband and TV dont work I want to leave you ASAP never had a issue with sky
-
Pauline Hancock
(@PolH1966) reported
from
Derbyshire, England
@virginmedia Customer Loyalty!! None! 25 years continuous service. Can't get my name right. Retention team ignorant and useless. My bill went up from £25 to £28.50 and the BEST they can do to keep me is £39!!!!!! What a Joke. Bye Bye Virgin. You've lost the plot!!!!
-
Sataana
(@MrSataana) reported
from
Annesley, England
Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!
-
martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !
-
Shhhhhhhh
(@andyhall280) reported
from
Sheffield, England
Virgin media red button for sky sports not working!.. paid £10 for ifollow for the 2nd half #swfclive ...wish id have done this earlier while been on hold to virgin for 45mins!
-
Realoldguy/newpc
(@NewpcOldguy) reported
from
Hucknall under Huthwaite, England
@railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.
-
John Foster
(@JohnFoster1969) reported
from
Sheffield, England
@virginmedia I called 150’to complain got passed around as always they told me@I’d have to reschedule and I refused as it was no fault of mine , after an hour on hold I asked for customer complaints and was put through , the lady was dealing with my issue and I was put on hold again
-
Rebekka
(@Rebekka35194230) reported
from
Mansfield Woodhouse, England
@virginmedia hi is there a problem with the phone line because I can’t ring out and I am getting texted messages
-
Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia Great news. Virgin was installed today.... still not working tho and now I've been told saturday. Joke of a company
-
Antony Rayworth
(@antonyrayworth) reported
from
Sheffield, England
@virginmedia It's terrible no picture no internet
-
David Pilkington
(@dpilks) reported
from
Wales, England
@virginmedia Not surprised, showing no service problems. Hmm must be as good as their resolution team - all promises until they’ve got your money then either broken promises or just silence
-
Tom staniforth
(@tomstanny) reported
from
Sheffield, England
Twice now I've been let down by @virginmedia 2 holiday days taken and still no engineer has turned up despite receiving letters of install dates. Customer service didn't even seem to care #shocking 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Alison Leung
(@alisonleung1989) reported
@virginmedia please can you confirm what this means? Wifi is not working and I need it tomorrow to work from home
-
Doctor Bees Dies In Magma
(@dwstatic) reported
@virginmedia And even ignoring all that, my connection regularly goes down for 12-24 hours at a time - long enough that it interrupts everything I'm doing, but not so long that I can claim money back for it, despite it happening several times a month.
-
Brian Docherty DipDE
(@BrianDocherty6) reported
@virginmedia @WoodLovelylisat Your call centres are part of your problems…!!!
-
Rebecca Cotugno Dunkley
(@rcotugno11) reported
@virginmedia Our internet is still showing as down. This has been happening since Friday evening. I feel that we need to be reassured there is an end date to these problems. I pay ALOT of money and I’m not getting a good service
-
Joe
(@JS_Lamb) reported
@virginmedia You say you can’t activate my account, something to do with previous occupants at my property, was told may be temporary solution but then on hold for “right team” for over an hour then call dropped. Didn’t have another 3 hours spare to try again
-
Megan Crowley
(@megan_m81meg81) reported
@virginmedia There’s a SIX HOUR wait via phone and webchat and you just tweeted back that it takes 24 hours for a payment I made 12 days ago. So no, you’re not listening to the problem.
-
NHS k
(@wogiewag) reported
@virginmedia I spoke to virgin media but they deny thus. I will fight this. You guys rip people off, your customer service is appalling
-
Chris Wilde
(@ChrisWilde81) reported
@virginmedia Apologies, but a generic answer and link to the "contacts" page don't offer much help. I want to cancel! I believe I can either do so via phonecall or by sending a letter. Given time constraints, a phonecall seems my only solution, but your technical issues will not allow this.
-
Doctor Bees Dies In Magma
(@dwstatic) reported
@virginmedia I do, and I do. I've had three engineers out in the space of 3 months, each time for the same problems, and the service still collapses all the time. I thought I was paying for a permanent service, not an occasional one, especially with the recent price increase
-
Michelle Webb
(@gretna02) reported
@virginmedia I don’t have a landline. 2 mobiles with @VodafoneUK with issues. Frustrating.