Virgin Media Outage Report in Chesterfield, Derbyshire, England
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The latest reports from users having issues in Chesterfield come from postal codes S41, S40, S49 and S43.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chesterfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chesterfield, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Sheffield, Mansfield, Alfreton, Skegby and Sutton in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Sheffield |
Phone | |
| Mansfield |
TV | |
| Sheffield |
TV | |
| Mansfield |
TV | |
| Alfreton |
TV |
Community Discussion
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Virgin Media Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Sataana
(@MrSataana) reported
from
Annesley, England
Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!
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Ashley neville
(@Ashneville1970) reported
from
Annesley, England
@virginmedia poor services yet again, been on the phone listening to some shocking music for half hour and still waiting!!
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
@virginmedia I called 150’to complain got passed around as always they told me@I’d have to reschedule and I refused as it was no fault of mine , after an hour on hold I asked for customer complaints and was put through , the lady was dealing with my issue and I was put on hold again
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
Twice now I've been let down by @virginmedia 2 holiday days taken and still no engineer has turned up despite receiving letters of install dates. Customer service didn't even seem to care #shocking 😡
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Rebekka
(@Rebekka35194230) reported
from
Mansfield Woodhouse, England
@virginmedia hi is there a problem with the phone line because I can’t ring out and I am getting texted messages
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia Great news. Virgin was installed today.... still not working tho and now I've been told saturday. Joke of a company
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Julian McFarlane
(@TheMrMcFarlane) reported
from
Sheffield, England
A second day of downtime thanks to @virginmedia a huge broadband outage in the office means no phones, no internet and £000's in potential losses. 20+ minutes on hold to be told that connection "could" be back this aft. Thanks @virgin @VirginMediaCorp
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Pauline Hancock
(@PolH1966) reported
from
Derbyshire, England
@virginmedia Customer Loyalty!! None! 25 years continuous service. Can't get my name right. Retention team ignorant and useless. My bill went up from £25 to £28.50 and the BEST they can do to keep me is £39!!!!!! What a Joke. Bye Bye Virgin. You've lost the plot!!!!
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !
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Vampire Bait
(@Antoinne73) reported
from
Sheffield, England
@virginmedia I’ve contacted them numerous times - they have my service complaint - over 40 days they had it - my account number is in this thread somewhere
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received
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Shhhhhhhh
(@andyhall280) reported
from
Sheffield, England
Virgin media red button for sky sports not working!.. paid £10 for ifollow for the 2nd half #swfclive ...wish id have done this earlier while been on hold to virgin for 45mins!
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
@virginmedia Had yet another fault with V6 box , called helpline , promised an engineer today between 12-4pm I’ve waited in from 9:30 am never left the house , a card was pushed through from engineer saying he’d missed me , he didn’t knock or ring the bell , fuming is an understatement
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David Benton
(@Davidbenton2020) reported
from
Sheffield, England
@virginmedia your service is utterly unacceptable and rubbish I pay my bill today then my broadband and TV dont work I want to leave you ASAP never had a issue with sky
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia My house requires the cable pulling in under the road, however you did know about this. My problem is I've been given 2 dates and I've used 2 holidays. 1st date engineer turned up but didn't do anything 2nd date didn't turn up at all. Useless!!
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David Pilkington
(@dpilks) reported
from
Wales, England
@virginmedia Not surprised, showing no service problems. Hmm must be as good as their resolution team - all promises until they’ve got your money then either broken promises or just silence
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Jax
(@CarnorJax87) reported
from
Annesley, England
@virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
Once again let down by @virginmedia waited in for engineer to come fix V6 box again , only to have a card pushed through door saying I wasn’t home , absolutely fuming 😤 better get this sorted
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Realoldguy/newpc
(@NewpcOldguy) reported
from
Hucknall under Huthwaite, England
@railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.
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Antony Rayworth
(@antonyrayworth) reported
from
Sheffield, England
@virginmedia It's terrible no picture no internet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bogdan Zorici
(@BogdanZorici) reported
@virginmedia 2 outages in my area in one week, one on Monday and one Today...most people are relying on their internet to work from home...shockingly there advance notification either and apparently I should have signed up for planned outage notifications?!!! That's appalling
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👑 Chama Maya Mwape-Butler 🇿🇲
(@ChamaMayaMB) reported
@virginmedia “£8.06 per day for a total loss of service after 2 full working days from registering the loss of service to us” I’m losing a full 8 hour shift, I don’t get paid £1 an hour. *********
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Protalis
(@Protalis22) reported
@mjc12_ Why would Virgin Media want to do that though? Just seems like such a stupid parameter for such a big company
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˗ˏˋ Tia💛 ˎˊ˗
(@tsrp14) reported
@virginmedia fix yourself please my mum has work to do from home 😭
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Snramz
(@snramz) reported
@virginmedia Services nothing was done as the Acct was closed ages ago. Reported it to cedr got my complaint upheld and awarded my refund plus compensation but still nothing has been done
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Nick watson
(@Nickwatson888) reported
@virginmedia That's it?? It's not the speed I'm annoyed about it's the the lack of WiFi for long periods of time, so not slow speed but NO WiFi
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Freire Trade
(@freiretrade) reported
@virginmedia hi I’m in Dublin 3 and my wifi has been gone for the past 30 minutes. Is there an outage in the area and can someone help me get back online ASAP? My wife and I both need internet access urgently for work
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OhMa
(@OhMaBand) reported
@virginmedia Horrible service from @virginmedia. Engineer failed to visit despite guarantees they would. Exposed cabling left outside of house causing health and safety concerns which they are now liable for. No effort to call me back despite requests. Complaints ignored.
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Jamie O'Neill
(@Jadgio) reported
@virginmedia your advisors are driving me mad with their lies, incompetence and fobbing off. I've spoken to 6 people now and it's still not resolved despite agreeing to a simple request at the start of the month. Please help. Still waiting on a managers callback from yesterday 😭
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Shelagh Humphries
(@clarinetshelagh) reported
@virginmedia No known issues showing up i#on the service status. Have used the app and the wifi seems okay. Have done a speed test and it seems it is the download speed on both the 2.4ghz and 5ghz settings