Virgin Media Outage Report in Chesterfield, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Chesterfield come from postal codes S41, S45 and S42.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chesterfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chesterfield, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Kirkby in Ashfield, Sheffield, Mansfield and Sutton in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
TV | |
| Chesterfield |
Internet | |
| Kirkby in Ashfield |
Internet | |
| Chesterfield |
Internet | |
| Sheffield |
Total Blackout | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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MelissaJayne💋💕
(@Mel_Jayne1207) reported
from
Sheffield, England
@SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x
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DaddyWolf
(@jack_and_hardy) reported
from
Maltby, England
@virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.
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DigitalHazard
(@DigitalHazard) reported
from
Derbyshire, England
@virginmedia @c_dobstar DE21 myself, found this tweet through a search, it's down here as well, rebooting the modem works for 5 mins then died, can't remember login stuff.
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia I 1st used web chat and was offered the same package then I rang explaining I'm struggling to pay and will have to cancel. No reduction in package or price. Just told to ring back
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thomas coupe
(@thomas_koop) reported
from
Hucknall under Huthwaite, England
@virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service
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Ben Green
(@BEN_GR33N) reported
from
Derbyshire, England
@virginmedia No faults mentioned, cant get through on the phone to you either. Just found we have no TV, tried rebooting, didnt help.
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia Yes I did . useless ..no help at all
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia My mum and dad are having issues with you guys. The broadband has been very slow yet they pay for 350, the upload speed is half the download which says it all. A technician came out and tried to install a new TiVo box, they have been charged £30 even though he didn’t
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia yet again get this message.. paying for a service that I cant use. #sortitout
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia My concern is that you disconnected me on Saturday and 6 days later and about 5 hours of calls later and 3 times being promised it would back on. I STILL HAVE NO SERVICE! I am not concerned I am annoyed by your inability to act!
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Amy Carter
(@art_inspires) reported
from
Sheffield, England
@virginmedia why can’t I get through to your technical helpline - we’ve tried last night and tonight. The waiting times are ridiculous. And the problem still isn’t fixed.
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Phil Backhouse 🇬🇧🏴🏴☠️
(@philipbackhouse) reported
from
Sheffield, England
@virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.
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Louise Robinson
(@Louisenurse) reported
from
Sheffield, England
@virginmedia @Virgin desperately trying to sort husbands phone (reliant on it for elderly relatives) when asked customer services name they put the phone down !!!
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KaiQom 🎮⚽️
(@KaiQom) reported
from
Derbyshire, England
@virginmedia it seems will be getting my vote when I switch mobile in a few weeks time. Please tell me you'll have some decent deals to help make the switch easier! 🤣
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Emma Bodley
(@EmmaBodley1) reported
from
Sheffield, England
@virginmedia just had a sales call from you guys and the woman I spoke to was extremely rude. Maybe you should just let people ring you if they wish to change their services.😡
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manicmum
(@dacurrie1) reported
from
Derbyshire, England
@virginmedia Your internet service is shockingly slow today
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thomas coupe
(@thomas_koop) reported
from
Hucknall under Huthwaite, England
@virginmedia Still no services at all yet the online check says there is an issue.
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia Done that as well. I have made at least 20 calls to you and been promised reconnection on numerous occasions and then nothing happens and I go through it all again. Your customer service is dreadful
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
Very disappointed with @virginmedia @richardbranson got told to ring back in a couple of months but 2 staff members when I complained I could not afford the rise in price £44 now £61.50. No help at all
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Roberto Diniro
(@primmacoffee) reported
from
Chesterfield, England
Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Meliss Rich rds
(@pumpkinrichards) reported
Same issues from November. @virginmedia this is the worst internet provider I've had to deal with. Every couple of weeks there is an 'outage'. Will you be paying me for any loss of earnings?
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Luke
(@EKULPlayz) reported
@virginmedia They are ongoing, mainly during peak times. Apparently its down to oversubscription?
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Cheldy
(@Chledy1) reported
@vickileepower @virginmedia Support are never gonna help now...I never taught I could get my hacked account back......Big shoutout to @ethical_tools on instagram for getting my account back...Send him a message now he’ll definitely help you out.
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mmframe
(@mmframe2) reported
@virginmedia Ok, i'll pay the bills when the complaint is resolved. Let me know if that's a problem. Ta
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Ronnie De Guzman
(@RonnieD88779995) reported
@virginmedia well again this aint gonna work is it, it was bad enough going through the process of signing up while someone from your end was on the phone and still couldn't do it and that took 1 hour to do let alone doing it here by typing
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Alex Jones
(@Alexjonesyfifa) reported
@VirginMedia @VirginMediaIE internet down again for the 2nd time in two weeks unable to do my job due to your service. Please resolve this and look into this please
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kak0337 💙
(@kak0337) reported
@virginmedia @VirginMediaNews Yes, I have now. It says 13:10. Hopefully sooner than that! Good luck with the fix - these things happen
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Toni 🙌🌱
(@yehaToni) reported
@virginmedia Pointing me to a different page on a web browser, when my issue is with the internet, is not a solution, nor helpful and it's pretty bad customer service IMO; particularly when I'm already not getting the service I pay for.
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beccy👩🏻🦰
(@beccyhalpin) reported
@virginmedia refusing to cancel my contract despite receiving no notification of price increase. How can I make official complaint
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Molly Schroder
(@molly_schroder) reported
@virginmedia The estimated fix time is 13:10. Can you confirm this will be resolved by then? That is another 2 hours away....