Virgin Media outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, and Alfreton.

City	Problem Type	Report Time
Chesterfield	Internet	11 days ago
Chesterfield	Internet	18 days ago
Chesterfield	Internet	18 days ago
Alfreton	Internet	1 month ago
Chesterfield	TV	2 months ago
Alfreton	TV	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 9 minutes ago from Eastwood, England

  @virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.

• 
  Richard Williams (@rlswilliams) reported 13 minutes ago from Eastwood, England

  Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔

• 
  Paul E (@jedimaster1982) reported 14 minutes ago from Derbyshire, England

  Annoying intermittent BB and TV loss of service in the Derby area by @virginmedia at the moment.

• 
  manicmum (@dacurrie1) reported 15 minutes ago from Derbyshire, England

  @virginmedia Your internet service is shockingly slow today

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 20 minutes ago from Eastwood, England

  @virginmedia The loss of service registration doesn't even work!

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 27 minutes ago from Eastwood, England

  @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

• 
  Clive Bentley (@CliveBentley) reported 30 minutes ago from Derbyshire, England

  @virginmedia Service is worse than ever today WiFi on and off lagging then off again. So poor! And you're overcharging me on my bill too.

• 
  That There PLEB (@TT_PLEB) reported 31 minutes ago from Hucknall under Huthwaite, England

  @virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.

• 
  DigitalHazard (@DigitalHazard) reported 35 minutes ago from Derbyshire, England

  @virginmedia @c_dobstar DE21 myself, found this tweet through a search, it's down here as well, rebooting the modem works for 5 mins then died, can't remember login stuff.

• 
  grumpy man (@Baddileyram) reported 40 minutes ago from Derbyshire, England

  @virginmedia 6:30. 30 mins after time slot. Engineer brilliant apologetic, sadly telephone customer service not so good. But at least I'm online this evening.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 45 minutes ago from Eastwood, England

  @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

• 
  Amazon Aquatics (@AmazonAquatics1) reported 47 minutes ago from Ripley, England

  @virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid

• 
  Karl shaw (@KMShaw75) reported 49 minutes ago from Derbyshire, England

  @virginmedia I only have 4g on my phone which I'm having to use. Not good for work from home. Two days down now. 10 years I've been a customer. I'll be looking at other options tomorrow

• 
  tia carter🥑 (@_teecarts) reported 52 minutes ago from Eastwood, England

  virgin media is down in my area so looks like i can’t work👏🏼

• 
  Karen Smith (@karen_smithxx) reported 53 minutes ago from Derbyshire, England

  @virginmedia can you confirm if there are any issues in DE22 please. Unable to connect to broadband.

• 
  Roberto Diniro (@primmacoffee) reported 53 minutes ago from Chesterfield, England

  Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

• 
  matt downing (@mattdowning5) reported 54 minutes ago from Selston, England

  @virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal

• 
  Jonathan Bullimore (@frog_j) reported 58 minutes ago from Brimington, England

  @Scopey1970 @virginmedia Had issues Sat night but ok from Sunday

• 
  Robin Palmer (@robbiederby) reported 59 minutes ago from Derbyshire, England

  @virginmedia Well it didn't fix the problem, the hub still doesn't work properly, which is why I had to put it in modem mode in the first place. Although I'll confess, the Netgear's WiFi speed is brilliant compared to what your Hub 3 can kick out.

• 
  Richard Williams (@rlswilliams) reported 59 minutes ago from Eastwood, England

  .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mandy H 💙 (@ShropshireMandy) reported 3 minutes ago

  @virginmedia why is your customer relations so bad? I have spent 3-4 hours on the phone trying to get a refund after you carried on taking payments after I terminated my contract. Please get it sorted.

• 
  Joseph Gillett (@JosephCG44) reported 3 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV21 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Two Of Cups (@TwoOfCups6) reported 3 minutes ago

  @virginmedia Maybe but no one can understand them so maybe you need to do an English speaking test before you hire them … it’s NOT customer care - and it is a right to be able to speak to someone in your own language and be understood

• 
  Sarah Thompson (@SuttonRed) reported 7 minutes ago

  .@virginmedia please can you help. Trying to pair a 360 remote with a new TCL SF560 tv but the volume buttons don’t work yet all other functions on the remote do. Any advice would be greatly appreciated. Going slightly mad. Thanks.

• 
  Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported 10 minutes ago

  @virginmedia @MJW_F1 Channel 4 issue.

• 
  Just Be Retro (@JustBeRetro) reported 11 minutes ago

  @virginmedia Virgin Media Outage Update - ID: F012142483 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team But it not been fixed

• 
  Vishal Vaghjiani (@VaghjianiV23409) reported 13 minutes ago

  @virginmedia You already have all my details from the multiple complaints I’ve raised. I can DM you, but every time I do I get fobbed off and told to wait again. I’m not going back into DMs if the outcome is just more delays. This needs an actual resolution, not another loop of waiting.

• 
  Kyle (@daddytoatribe) reported 15 minutes ago

  @virginmedia @b_well17 Jesus. That's a massive DPA issue

• 
  your views explained (@theorangecrunch) reported 15 minutes ago

  @TonightVMTV Genuine question here. Who is paying Shane's wages. Virgin media or the government. He is there to be impartial but he can't even hide his true thoughts. Very very poor from Shane

• 
  Bernard Mullins (@BernardMullins2) reported 16 minutes ago

  Is #virginmedia down in Terenure area now.