Virgin Media Outage Report in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, and Alfreton.

City	Problem Type	Report Time
Chesterfield	Internet	8 days ago
Chesterfield	Internet	15 days ago
Chesterfield	Internet	15 days ago
Alfreton	Internet	1 month ago
Chesterfield	TV	2 months ago
Alfreton	TV	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  Sophie (@Tearastar) reported 5 minutes ago from Derbyshire, England

  God it’s been legit a week and they still haven’t fixed the internet wtf 😢 God @virginmedia sucks

• 
  Peter Boardman (@peterboardman64) reported 5 minutes ago from Chesterfield, England

  @virginmedia no internet service in Chesterfield S40? What’s the problem?

• 
  Luketh (@Luketh13ttv) reported 14 minutes ago from Heanor and Loscoe, England

  Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

• 
  Pete Hudson (@petetweet1306) reported 15 minutes ago from Derbyshire, England

  @virginmedia No tv signal in Derby ?

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 16 minutes ago from Eastwood, England

  @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

• 
  Becks. 🐏 (@BMinion25) reported 19 minutes ago from Derbyshire, England

  @virginmedia down again, fourth time in 2 weeks… what am I paying for? 🤔🤔

• 
  Luketh (@Luketh13ttv) reported 20 minutes ago from Heanor and Loscoe, England

  @virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?

• 
  Sophie (@Tearastar) reported 25 minutes ago from Derbyshire, England

  @virginmedia We spoke to you guys last Tuesday apparently there is an issue effecting 25% of our area @AceTrainerLiam knows more he’s the account owner

• 
  Rachel (@RachelOTstudent) reported 34 minutes ago from Derbyshire, England

  @virginmedia Also, TV uses Ethernet cable, so it isn’t even WiFi that’s the problem......

• 
  leigh.butler 🐏 (@barmylad34) reported 38 minutes ago from Derbyshire, England

  @virginmedia why are you still not providing tv services today? Blackout!

• 
  Francesca novilla (@arabella0404) reported 39 minutes ago from Derbyshire, England

  @virginmedia your broadband is awful. Never works. Tried to call customer support, there is no number. Tried to check on internet for some help and it's very confusing. Very unhappy customer.

• 
  Mark Bell (@67BLADE) reported 45 minutes ago from Chesterfield, England

  @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 45 minutes ago from Eastwood, England

  @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

• 
  Ash Stanley (@Ashur_Stanley) reported 45 minutes ago from Derbyshire, England

  @virginmedia About old equipment which I sent back two years ago when in left your service

• 
  leigh.butler 🐏 (@barmylad34) reported 48 minutes ago from Derbyshire, England

  Anyone else got blank tv from @virginmedia ? Usual service of not supplying!

• 
  Gooner (@TheG0000ner) reported 49 minutes ago from Chesterfield, England

  Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

• 
  Dave Martin (@flyingscotsmin1) reported 50 minutes ago from Eastwood, England

  @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

• 
  Ben Green (@BEN_GR33N) reported 52 minutes ago from Derbyshire, England

  @virginmedia whats going on with your network, just lost TV and internet in DE area.

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 56 minutes ago from Eastwood, England

  When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

• 
  RIGGO (@rigg0o) reported 57 minutes ago from Eastwood, England

  Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@Mark00000000002) reported 1 minute ago

  Virgin media was trouble from the start. lied about fixed prices and added there own tariffs and helped them selves to personal bank account! Never again will I do any business or contracts with that robbing company ! Branson of virgin is having a laugh and enjoy the fraud!

• 
  Devesh Chaturvedi (@deveshc) reported 2 minutes ago

  @virginmedia Dear VM team, I spoke with your team on phone and did take the complainant number this time due to past history of never hearing from Virgin Media on issues as well as formal complaint. @Ofcom

• 
  Amy teasdale (@Amyteasdale4) reported 3 minutes ago

  @virginmedia my virgin media box has suddenly stopped working, the box is just in standby, says no signal? I’ve pulled out all the plugs, restarted it etc but don’t know why it won’t work all of a sudden?

• 
  jennie walsh (@W4lshy_85) reported 10 minutes ago

  Anyone else’s Virgin keep going down today 🧐 @virginmedia

• 
  FiniteWhisper (@FiniteWhisper) reported 13 minutes ago

  @virginmedia Could you please dm me, I have an issue I would like support with

• 
  IAN IN SURBITON (Leslie Ian Jones*Surbiton KIRG*) (@ianinsurbiton) reported 13 minutes ago

  @virginmedia This mean that old man with no tech knowledge spotted the problem. That's life LOL

• 
  James Agg (@Jimmyboy35) reported 16 minutes ago

  @virginmedia are you taking the Mickey now internet been down all day nearly TF4 area sort this out I don't pay over £100 a month for this shower of a service come on its nearly every month it's 2021 blame it on covid ? #awfulservice #virginmedia

• 
  Yaz (@Yaz_Patel) reported 17 minutes ago

  @virginmedia internet connection has tripped 3 times today in bb1 area.. any other reports of issues in the area??

• 
  Charles (@charlesmj) reported 17 minutes ago

  I had three months left of a Virgin Media broadband contract left when I moved house. When I moved, they have "reset" my contract so that I now have another 18 months, but from this month the price has jumped up. I just want to cancel, do I have a leg to stand on?

• 
  Allyson Clancy (@ClancyAllyson) reported 22 minutes ago

  @virginmedia I simply cannot go through trying to explain same situation ( have done 20 times ) , i have never seen such bad customer services . Even sent email to CEO no reply . #virginmedia #RichardBranson I may as well be on the moon 🌙