Virgin Media Outage Report in Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Sheffield, Alfreton and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
TV | |
| Sheffield |
Phone | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Alfreton |
TV | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
@virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV
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leigh.butler 🐏
(@barmylad34) reported
from
Derbyshire, England
@virginmedia why are you still not providing tv services today? Blackout!
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Jules Tee
(@xjuewx) reported
from
Sheffield, England
@virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!
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GiinaGii 🐱
(@giinagii) reported
from
Sheffield, England
@Condieflyy My virgin media went down this morning too 👀
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Pete Hudson
(@petetweet1306) reported
from
Derbyshire, England
@virginmedia No tv signal in Derby ?
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Diane Caira
(@diddles1970) reported
from
Sheffield, England
@virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?
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Dave Martin
(@flyingscotsmin1) reported
from
Eastwood, England
@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
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Ben Green
(@BEN_GR33N) reported
from
Derbyshire, England
@virginmedia whats going on with your network, just lost TV and internet in DE area.
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Oli B
(@olibrown77) reported
from
Sheffield, England
@pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!
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Francesca novilla
(@arabella0404) reported
from
Derbyshire, England
@virginmedia your broadband is awful. Never works. Tried to call customer support, there is no number. Tried to check on internet for some help and it's very confusing. Very unhappy customer.
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Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown
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Alison Pearson
(@pearson_alison) reported
from
Sheffield, England
@virginmedia why is the red button not working I've paid for this service
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Sophie
(@Tearastar) reported
from
Derbyshire, England
@virginmedia We spoke to you guys last Tuesday apparently there is an issue effecting 25% of our area @AceTrainerLiam knows more he’s the account owner
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.
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Sophie
(@Tearastar) reported
from
Derbyshire, England
God it’s been legit a week and they still haven’t fixed the internet wtf 😢 God @virginmedia sucks
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Richard Gladwin
(@rwgladwin) reported
from
Sheffield, England
@virginmedia were there issues in S9 around 1020 this morning?
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leigh.butler 🐏
(@barmylad34) reported
from
Derbyshire, England
Anyone else got blank tv from @virginmedia ? Usual service of not supplying!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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William John Bailey🏴 💙ex🌹#Antifa
(@williambailey30) reported
@virginmedia I have had no mobile wifi in NW London for 24 hours now is there a problem ?
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bethea
(@itsconsolation) reported
@virginmedia Hi still having problems with the Internet going down multiple times a day and when I try and run a test of broadband on the service status it just takes me in loops of run test, check everything's plugged in, re-run test, check everything's plugged in ect
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Kylie Simone
(@Kylie0151) reported
@virginmedia @OmbudServices please can you help me deal with this ! How can I escalate this
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Rahim Shivji
(@RahShivji) reported
@virginmedia Are you sure? It's still in unopened packaging that you sent me? Never been opened at all.
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Kayleigh Blaker
(@KayleighBlaker) reported
@virginmedia got my first bill, 2 issues. 1. You only credited me 1 day without services when it was 2 and 2. Your agent Alisha told me I wouldn’t be charged the £35 fee? Hmmmm.
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Samir shah
(@shahsamirp) reported
@virginmedia Terrible service. I’m left with no Internet TV or phone line. I am told the fault with take 2 weeks with no alternative. Appalling service
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Spiral
(@SpiralSt0rm) reported
@virginmedia I've explained this all to second line technician, should need to explain over twitter aswell... I had 1 guy try to sell me wireless extender even tho I'm wired another guy say my 500 meg down and 36 up was not enough for my needs which I only have 2 things connected to my hub..
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Owen Aaronovitch
(@OAaronovitch) reported
Was due for an installation 30/10/20. Still waiting, have gone to OFCOM. Worst customer service I've experienced. I'm 64, so that's saying something #virginmedia
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jeanne smith
(@jeannesmith1) reported
@virginmedia Thank, I’ll try it. But why is VM making things so complicated? The same problem happened with @France24_fr
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ChrisCooks (Apparently a left wing twit)
(@ChrisCooks9) reported
@virginmedia How you do something for your landline customers and enable call blocking? Frequent scam calls and no facility to block/report. Oh, and the silent calls from your marketing number don't help either.