Virgin Media

Virgin Media Outage Report in Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Derbyshire, England 01/26/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Chesterfield, Selston and Derbyshire.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Total Blackout
United KingdomSheffield Wi-fi
United KingdomChesterfield Total Blackout
United KingdomSelston Internet
United KingdomChesterfield Internet
United KingdomSheffield TV

Community Discussion

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • rigg0o RIGGO (@rigg0o) reported from Eastwood, England

    Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

  • liaryredhead Angelina Perrett (@liaryredhead) reported from Sheffield, England

    @virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.

  • ianpnaylor Ian Naylor (@ianpnaylor) reported from Sheffield, England

    @virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.

  • _teecarts tia carter🥑 (@_teecarts) reported from Eastwood, England

    virgin media is down in my area so looks like i can’t work👏🏼

  • ianpnaylor Ian Naylor (@ianpnaylor) reported from Sheffield, England

    @virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.

  • ianpnaylor Ian Naylor (@ianpnaylor) reported from Sheffield, England

    Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .

  • Chops_Wallage Michael Wallage (@Chops_Wallage) reported from Ripley, England

    @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    Any existing customers wanting to upgrade to the new #Virgin360 box, don't use the online form, it doesn't work. You'll get a confirmation email followed by an email requesting you call them. Their customer service is very busy, but it's excellent on 0345 454 1111. #virginmedia

  • Mashcat Calming Chameleon (@Mashcat) reported from Sheffield, England

    @koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈

  • dombodde Dom (@dombodde) reported from Derbyshire, England

    @virginmedia rang up today to cancel my account as I’ve moved house, transferred from one person to another, after a hour on hold, three rings then line went dead!! What’s going on???

  • Helen_Claire71 Helen-Claire Stone (@Helen_Claire71) reported from Sheffield, England

    Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous

  • Mashcat Calming Chameleon (@Mashcat) reported from Sheffield, England

    @koffee_truffles @virginmedia It admits it’s not working .. says my coverage of a **** .. then offers to fix it for another £60/year .. same week they send me a letter to say my bill is increasing anyway .. clearly forgotten we’re in a pandemic!!!

  • leethorn2011 Lee thorn (@leethorn2011) reported from Derbyshire, England

    @virginmedia 3 days of intermittent broadband this week, pervious weeks the same thanks virgin moved from Sky to you. Service is awful

  • MJNashy Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England

    Is the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING

  • RachelOTstudent Rachel (@RachelOTstudent) reported from Derbyshire, England

    @virginmedia Also, TV uses Ethernet cable, so it isn’t even WiFi that’s the problem......

  • JohnLeesley john leesley (@JohnLeesley) reported from Sheffield, England

    @virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv

  • Mashcat Calming Chameleon (@Mashcat) reported from Sheffield, England

    @virginmedia Hi no - the link is broken and chat says up to 4 hour wait 🙈 .. please just want to order the booster please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • burke_steven Steven burke #KBF (@burke_steven) reported

    @virginmedia Seems it, how long is this going to be down for

  • andie52 Andie T (@andie52) reported

    @DBatcheler @virginmedia I tried Live Chat and was transferred to What's App. Still absolutely pointless. No customer loyalty whatsoever. Last time I had to go via the Ombudsman as they reneged on a fixed deal and put it up 3 months after the offer was agreed.

  • LChothia Lucy Chothia (@LChothia) reported

    @virginmedia What is going on. I’ve spent 2hrs with your customer services team trying to cancel my account and it still isn’t done. @Ofcom

  • markved1 Mark (@markved1) reported

    @virginmedia my broadband and TV has not need been working all day. When I called you up you mentioned the outage is till 6pm but still not working. Please can you provide an update - SL1 7EB

  • AliceSerras Alice Serras-Carroll (@AliceSerras) reported

    @virginmedia That's what I'm doing here! And yes, an email has also been sent to Mr Schueler. I would hope that I'm not about to be sent down another rabbit hole.

  • DBatcheler Drew Batcheler (@DBatcheler) reported

    @virginmedia @Jonyoung14 The phone is never answered, customer retention......... No way!

  • matthough99 Matthew (@matthough99) reported

    @virginmedia I want to cancel my service, I've tried to call numerous of times. Currently 2.5 hours on hold into todays call. Can I do it via email?

  • thelightman93 Mr Man (@thelightman93) reported

    @VMO2News @virginmedia So how do existing customers get these? The website only shows options for new customers. Please don’t say we have to waste half our lives on a phone call to “customer services” to order a streaming device…. @virginmedia ?

  • JD_Priest Jonathan Priestley (@JD_Priest) reported

    @virginmedia Been on hold for 45 minutes now - you've made it impossible to cancel my services. Worst customer service since EON

  • LChothia Lucy Chothia (@LChothia) reported

    @virginmedia They haven’t given a reason, just keep trying to sell me the service again. I have now stated 7 times I don’t want to discuss retention options. I only need my account cancelled but it still has not happened.