Virgin Media outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield.

City	Problem Type	Report Time
Chesterfield	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  Matthew Nash (@MJNashy) reported 1 minute ago from Hucknall under Huthwaite, England

  @Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.

• 
  trevor tuffin (@trevortuffin) reported 4 minutes ago from Blackwell, England

  MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .

• 
  Linda Parnham (@LindaParnham) reported 9 minutes ago from Chesterfield, England

  @virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!

• 
  Kerri Pearch (@ladymuck1978) reported 13 minutes ago from Derbyshire, England

  @_BrettJames @virginmedia I’m leaving Sky so I’ll get in touch with BT. Had the worst experiences with Virgin, especially on the phone. Over an hour every call to sort stuff #poorcustomerservice

• 
  RIGGO (@rigg0o) reported 14 minutes ago from Eastwood, England

  Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

• 
  matt downing (@mattdowning5) reported 14 minutes ago from Selston, England

  @virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal

• 
  Francesca novilla (@arabella0404) reported 15 minutes ago from Derbyshire, England

  @virginmedia your broadband is awful. Never works. Tried to call customer support, there is no number. Tried to check on internet for some help and it's very confusing. Very unhappy customer.

• 
  Karl shaw (@KMShaw75) reported 15 minutes ago from Derbyshire, England

  @virginmedia guys I'm trying to stay calm but your poor service and none communication is worrying me now. No loyalty to a long loyal customer.

• 
  falafel&taters (@falafeltaters) reported 16 minutes ago from Derbyshire, England

  @virginmedia your customer service has no idea how to handle a call, calling 2 times, 2 different answers, shame

• 
  Dave Harwood (@DaveHarwood1) reported 18 minutes ago from South Normanton, England

  @virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?

• 
  Realoldguy/newpc (@NewpcOldguy) reported 23 minutes ago from Hucknall under Huthwaite, England

  @railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.

• 
  John Byrne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@derbytrim) reported 26 minutes ago from Belper, England

  @virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.

• 
  Roberto Diniro (@primmacoffee) reported 28 minutes ago from Chesterfield, England

  Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

• 
  Dom (@dombodde) reported 36 minutes ago from Derbyshire, England

  @virginmedia rang up today to cancel my account as I’ve moved house, transferred from one person to another, after a hour on hold, three rings then line went dead!! What’s going on???

• 
  Ben Green (@BEN_GR33N) reported 38 minutes ago from Derbyshire, England

  @virginmedia whats going on with your network, just lost TV and internet in DE area.

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 40 minutes ago from Eastwood, England

  @virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩

• 
  Becks. 🐏 (@BMinion25) reported 47 minutes ago from Derbyshire, England

  @virginmedia hello internet is down and has been since 7:15am this morning……

• 
  Richard Williams (@rlswilliams) reported 54 minutes ago from Eastwood, England

  .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

• 
  Ben Green (@BEN_GR33N) reported 54 minutes ago from Derbyshire, England

  @virginmedia No faults mentioned, cant get through on the phone to you either. Just found we have no TV, tried rebooting, didnt help.

• 
  SammyB (@SBirkinshaw1) reported 57 minutes ago from Derbyshire, England

  @virginmedia No broadband (green light flashing) Website sending me in circles, run tests, says to call you but closed, then website says to sign in (which I already am) so I do & it sends back round to beginning. I’ve rebooted, checked wires &just want to report fault, plse help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ted (@tkly57) reported 8 minutes ago

  @virginmedia This has been going on since Thursday morning! Can't get through to anyone. Yet another breakdown in service and failure to communicate from a "communications" company. 🫢Definitely time to review with whom I have my contract. 🤔

• 
  Zoey (@YngZoey) reported 14 minutes ago

  @virginmedia is there a issue with landlines, can’t recive calls or make them?

• 
  Moo (@mooeycatrooie) reported 14 minutes ago

  @WhightChris @ArmchairAdml Yeh, they only installed in my area last spring. I did some research on them and they are part of Netomnia’s network. I only had Virgin Media providing "to the property" fibre, my alternatives were BT and 60mbp/s outside of them prior. Hopefully as they grow they'll reach you too

• 
  Mark Richardson (@BinghamBloke) reported 15 minutes ago

  @virginmedia Any chance of getting ITV1 back anytime soon? 2 boxes still not working properly 24 hours later

• 
  S.G ✨ (@StevenGolder13) reported 20 minutes ago

  @KingSMJ23 @NewGolfer1414 @virginmedia Best thing i ever did was switching from virgin to EE Broadband is ten times better and cheaper! Never freezes or drops either..

• 
  Oh god it’s me (@Ohgoditsme2) reported 22 minutes ago

  @virginmedia what’s happening to your service today, now all sound has gone off. NE30

• 
  Denise Bragg (@dennybragg) reported 24 minutes ago

  @virginmedia Is there a problem with stream tv in B91 Solihull ?

• 
  flipper (@flipper865) reported 25 minutes ago

  @virginmedia This doesnt resolve the issue, I have now taken a photo of the boxed parcel by my front door for reference, the sticker says Yodel

• 
  Michael Portal (@Mortalportal01) reported 25 minutes ago

  @MartinSLewis Hi Martin. Are you aware of the scam between Virgin Media and 02? They hound you with calls, set you up as an existing VM customer, and then unknown to you, you have an 02 threatning letter asking for £30 a month. This was not agreed to or even known...help 🙏

• 
  Tome toyou (@stuckey_richard) reported 26 minutes ago

  @AW4Eva123456 @virginmedia Same problem in LE11, all the other itv channels working fine.