Virgin Media Outage Report in Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Chesterfield and Clay Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Chesterfield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Claire Stewart
(@chococlaire77) reported
from
Sheffield, England
Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.
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Helen-Claire Stone
(@Helen_Claire71) reported
from
Sheffield, England
Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous
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Becks. 🐏
(@BMinion25) reported
from
Derbyshire, England
@virginmedia down again, fourth time in 2 weeks… what am I paying for? 🤔🤔
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Peter Boardman
(@peterboardman64) reported
from
Chesterfield, England
@virginmedia no internet service in Chesterfield S40? What’s the problem?
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Ash Stanley
(@Ashur_Stanley) reported
from
Derbyshire, England
@virginmedia About old equipment which I sent back two years ago when in left your service
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Gooner
(@TheG0000ner) reported
from
Chesterfield, England
Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!
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Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
@virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.
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Leanne Rebecca
(@leannerains) reported
from
Sheffield, England
@SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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Amy 🦉
(@Amy_1867) reported
from
Sheffield, England
@virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it
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RIGGO
(@rigg0o) reported
from
Eastwood, England
Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.
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Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin
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simon
(@sihackett86) reported
from
Sheffield, England
@virginmedia hi recieved an email regarding an upgrade on WiFi network for hub 3 can you tell me what has been upgraded so I am able to alter my devices accordingly please
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Tom Clark
(@Ray_Lennox) reported
from
Sheffield, England
@virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks
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Marc Riley
(@Sheffield_Boy) reported
from
Sheffield, England
@virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?
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Mark Bell
(@67BLADE) reported
from
Chesterfield, England
@virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband
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Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
@virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Part of the Rebel Alliance and a Traitor
(@HerRoyalDykness) reported
@virginmedia my broadband hub keeps failing. I have factory reset I've unplugged and done all the troubleshooting but I keep losing 5G connection and 2G connection. I've tried calling customer service but can never get through
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Kevin Orchard
(@kevorchard) reported
@virginmedia help! I have fibre 300 down 50 up package. But for the last few days averaging 2.1mb up. 😡 tried contacting support no joy. Yes I’ve reset blah blah
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jacobdowns
(@jacobdowns42) reported
@virginmedia WiFi keeps cutting out plz help
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Jacket 🥂
(@NotReallyJacket) reported
Hello @virginmedia for a while now my connection has been slowing down a lot and it feels like daily it gets worse to the point where I disconnect every 5 minutes and struggle to load pages on my phone when I could load everything easily before. And my up/down is 5x worse now! :(
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Sole.Surfer
(@W45EMS) reported
@virginmedia @reecekel I have total loss of service you *****
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Jacket 🥂
(@NotReallyJacket) reported
Hello @virginmedia for a while now my connection has been slowing down a lot and it feels like daily it gets worse to the point where I disconnect every 5 minutes and struggle to load pages on my phone when I could load everything easily before. And my up/down is 5x worse now! 😧
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Kevin McGuinness
(@McGuinnessKevin) reported
@UnoficialVM @virginmedia I don’t want a new customer price I’d be happy to have my account switched back on.. it’s through necessity not choice. As I need faster broadband but openreach isn’t doing installs right now for FTTP. So stuck on FTTC and it’s not fast enough! So need Virgin back.
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Jonathan Heron
(@jonathanheron) reported
@jcolman The configuration app’s UI isn’t especially good, and can be slow to use, but it’s “fine”. My configuration isn’t complex (2x M5, a gigabit switch for Ethernet devices, Virgin Media modem, some custom ports for Plex and Synology) so I haven’t stretched the Decos’ capabilities.
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Deb Trenwith
(@Debmeto) reported
@AngeMcCool @StopFundingHate @virginmedia another on person on Epstein podophile plane ,and you never cancelled your media for that
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Craiyg
(@craiyg9047) reported
@virginmedia okay besties why am i not getting any signal 5G or 4G coverage on my mobile data, do something.🥱