Virgin Media outages and service status in Derbyshire, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Jul 9, 11:40 PM GMT+1.
- Internet (50%)
- Wi-fi (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Ripley, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Mark Simms (@marksimms3) reported from Selston, England@bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..
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grumpy man (@Baddileyram) reported from Derbyshire, England@virginmedia 6:30. 30 mins after time slot. Engineer brilliant apologetic, sadly telephone customer service not so good. But at least I'm online this evening.
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Karl shaw (@KMShaw75) reported from Derbyshire, England@virginmedia guys I'm trying to stay calm but your poor service and none communication is worrying me now. No loyalty to a long loyal customer.
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Paul E (@jedimaster1982) reported from Derbyshire, EnglandAnnoying intermittent BB and TV loss of service in the Derby area by @virginmedia at the moment.
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Ash Stanley (@Ashur_Stanley) reported from Derbyshire, England@virginmedia About old equipment which I sent back two years ago when in left your service
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KaiQom 🎮⚽️ (@KaiQom) reported from Derbyshire, England@virginmedia it seems will be getting my vote when I switch mobile in a few weeks time. Please tell me you'll have some decent deals to help make the switch easier! 🤣
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Peter Boardman (@peterboardman64) reported from Chesterfield, England@virginmedia no internet service in Chesterfield S40? What’s the problem?
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Richard Weedon (@richweedon77) reported from Derbyshire, England@virginmedia why do I keep having to tweet you regarding you appalling broadband. Again your service is down in DE3 area and I may have to go into work rather than work from home like I should be
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Jamie Hickling (@Jamiehickling15) reported from Hucknall under Huthwaite, EnglandAy yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨
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Andy Greatbatch (@Baltimorebound1) reported from Derbyshire, England@virginmedia 45 mins so far being passed around different teams to get some resolution to a complaint raised 2 weeks ago, with no response!! Currently on hold again because you can never get through to speak to someone without a 15-20 min wait!! And a 30 quid increase in my bill!
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandTWICE MY INTERNET HAS DROPPED OUT TODAY SORT IT VIRGIN MEDIA ITS NOT GOOD ENOUGH YOUR NOT FIT FOR PURPOSE THE CHINESE ARE BETTER THAN THE AMERICANS AT DELIVERING INTERNET I SINCERLY HOPE ELON MUSK IS BETTER THAN VIRGIN MEDIA SO I CAN TERMINATE VIRGIN MEDIA AND GO WITH HIM.
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Michael Harrison (@Michaelh747) reported from Staveley, England@virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?
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Dave Harwood (@DaveHarwood1) reported from South Normanton, England@virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?
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leigh.butler 🐏 (@barmylad34) reported from Derbyshire, England@virginmedia as usual disgusting service from you guys. Try to talk to someone you pass me on and cut me off. You show a number to call that says it’s incorrect and cut me off. You really are the worst provider in the country
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DigitalHazard (@DigitalHazard) reported from Derbyshire, England@virginmedia @c_dobstar DE21 myself, found this tweet through a search, it's down here as well, rebooting the modem works for 5 mins then died, can't remember login stuff.
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Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England@Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.
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Clive Bentley (@CliveBentley) reported from Derbyshire, England@virginmedia Service is worse than ever today WiFi on and off lagging then off again. So poor! And you're overcharging me on my bill too.
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.
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martyn english (@martynenglish2) reported from Blackwell, England@virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received
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Dave Maran (@DaveMaran) reported from Brinsley, England@virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Rossiter (@andy_rossiter76) reported@virginmedia VM: We’re switching you to VOIP phone Me: oh great now more stuff to go wrong In last 3 weeks the internet has gone down 4 or 5 times for 10 - 20 minutes, how can I check the status when all you do is point to a website 🤔🙈
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Addy (@iadnan9) reported@virginmedia Virgin Media fined £28m over 'deliberately dropping calls' and putting people on hold 'for no reason' Customers trying to cancel or switch were routinely put through the wringer by Virgin's customer service agents, an investigation by the regulator has found.
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James Washington (@Rei_Never) reported@Stsantek @virginmedia This is mental. When I moved house, over a decade ago now, they were upfront with the contract. However, they did indeed massively screw up - cancelled the DD for the new contract, left the old one in place, I was still paying for the old service. Took 6 months to fix.
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nico 🏁 (@bombdiggy__) reported@theashrb They all read of a script. If Customer wants A then take this step to see if you can offer them B instead. I hate O2/virgin media
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b (@ihavejordans) reported@BobbyMan747 @Virgin Personally i was thinking of making the switch to Virgin Media, but the last couple of weeks i have been hearing a lot of this. I thought they had sorted out their issues, but it appears they haven't.
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𝙣𝙮𝙭𝙞𝙚 ꯭🪽⟡ (@shuseihayakawa) reported@virginmedia upgraded to the hub 5 on monday and been having intermittent issues since last night. one minute it says the hub isn't connected properly, next it says there's intermittent signal. being charged £90 a month mind you. sort your ******* **** out. can't wait to change broadbands.
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ten street KINGO👽 (@kwestfanclub) reported@Stsantek @virginmedia Hello, i work in the industry, as bad as Virgin are, and they are bad, the responsibility is the EE salesmen who placed the order without knowing your termination charge, whenever signing up i check for things like this so things like this dont happen.
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josef (@jomas1704) reported@virginmedia sort your horrible internet out 👍🏻
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Diego Kruger (@livingdaylite) reported@Ofcom In other words @Ofcom are informing us about their systematic failings in curbing the systematic failings of criminal cartel that is "Virgin Media" who make BILLIONS by charging extortionate prices and providing s#!t service what a "regulator" you are @Ofcom 🤡
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The FPL Armband (@TheFPLArmband) reported@JDSuker @virginmedia They’re the worst. I’m NEVER going back to them