Virgin Media outages and service status in Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 27, 10:35 PM GMT+1.
- Internet (38%)
- TV (38%)
- Wi-fi (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Ripley, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
Internet | 2 days ago |
|
Chesterfield
|
Internet | 2 days ago |
|
Ripley
|
Wi-fi | 3 days ago |
|
Alfreton
|
Internet | 3 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Karl shaw (@KMShaw75) reported from Derbyshire, England@virginmedia That was the first thing I did. It was working this morning but has just stopped. It’s done it before as well. I’ve triple checked again and the same problem
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leigh.butler 🐏 (@barmylad34) reported from Derbyshire, England@virginmedia as usual disgusting service from you guys. Try to talk to someone you pass me on and cut me off. You show a number to call that says it’s incorrect and cut me off. You really are the worst provider in the country
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Michael Harrison (@Michaelh747) reported from Staveley, England@virginmedia Well it keeps cutting out and I still haven't had a response about my broken network port on the router. I'm just stuck
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Richard Weedon (@richweedon77) reported from Derbyshire, England@virginmedia why do I keep having to tweet you regarding you appalling broadband. Again your service is down in DE3 area and I may have to go into work rather than work from home like I should be
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Bhavna 🙋🏽♀️ (@MissBeBop) reported from Eastwood, EnglandWhen @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!
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Ryan🏳️🌈 (@RyyyyRyyy) reported from Chesterfield, England@virginmedia had this issue all night, not acceptable!!
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Zak Winfield (@zakwinfield) reported from Derbyshire, EnglandEverybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they won’t do anything really to help those who have the full package 🤔👎 @virginmedia
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manicmum (@dacurrie1) reported from Derbyshire, England@virginmedia Your internet service is shockingly slow today
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandVIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.
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GiinaGii 🐱🌿 (@giinagii) reported from Tupton, England@virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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Amazon Aquatics (@AmazonAquatics1) reported from Ripley, England@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandMESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .
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matt downing (@mattdowning5) reported from Selston, England@virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal
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falafel&taters (@falafeltaters) reported from Derbyshire, England@virginmedia About loosing connection all the time, and about the bill, 2 different answers, used to be a good customer service, after 10 years with, I'm really thinking of leaving you.
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Luketh (@Luketh13ttv) reported from Heanor and Loscoe, EnglandHas anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown
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🤷🏼♂️Matt Bates™👨🏼💻 (@jijimon2000) reported from Brimington, England@virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress
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RIGGO (@rigg0o) reported from Eastwood, EnglandClass when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia The loss of service registration doesn't even work!
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Kathryn Cook (@Kathryn_Cook1) reported from Derbyshire, England@virginmedia Rubbish. I live in a cottage with minimal phone signal and 4g so rely on wifi. It’s down regularly and impacts my work as well as TV etc. Who would you recommend I move to?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stewie (@Dudley1976) reported@PeteUK7 @virginmedia @skytv are just as bad. My mum was recently trying to cancel the contract in the name of my recently passed father. It was when they asked to speak to the bill payer that the formal complaint was made…
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Potato Witch (@spudmagic) reported@PeteUK7 @virginmedia It was several years ago and I didn't pay you a penny. I was sharing the story to warn others about using your ****** company. Please **** off, particularly with your automated trash replies.
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CarryOnGemma (@CarryOnGemma) reported@virginmedia this has gone beyond the pale now. You already know all the issues my dad and I have had for, well, weeks now. Dad had all his recordings deleted and now his new recordings are recording and now, when he’s watched part of something he can’t go back and watch it because it says the recording has failed. This has happened on every recording. It seems to record fine then changes to failed. Get this sorted and get the broadband sorted. How @Ofcom isn’t all over this I don’t know. Pushing people to take the V6 and then a year later this happens. Shocking.
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JFT97 (@Mr_ITellYah) reported@virginmedia The issue is it’s not the Tivo box. Also, recording series is not as straight forward like on the Tivo box. None of the features on it are particularly great. Tivo box is just all around better. 360 is a downgrade!
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Manoj Parmar (@MannyParmar) reported@virginmedia you’ve made no provisions for your vulnerable customers in the LE5 5AA area after a lightning strike took out comms for everyone? Your estimated time to fix has gone from 24 hours to 4th June which is over a week away! How are life line pendants going to work?
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Urm (@erm2urm) reported@virginmedia I've been waiting for 35 mins for somebody to answer my call. VM CS is awful. I can't log into my account. I get a message to enter my email. I do this. I get sent and email. I click on the link and it starts the same process again. Can somebody please HELP!!
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Chris W (@wilcochris) reported@HermettiXX @PeteUK7 @virginmedia You clearly care enough to comment. ******* stupid ****!
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Heppo (@neilheppen) reported@virginmedia @GeoffJonners Why should that matter. An existing customers should be offered the same renewal deal whether online or by speaking to an agent. But of course that's not the case - and even the online renewal offer goes up or down every couple of days. Time the regulators got to grips with it.
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Shauna Campbell (@happymum2005) reported@PeteUK7 @LucyGoBag @virginmedia That’s appalling. Though for even their ‘apology response’ to get community noted is quite a spectacular fail!
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Jonathan Moore (@altymoore1) reported@virginmedia @PeteUK7 Isn’t that the whole point of a bereavement team? To stop **** like this happening? Human input. A little time when he told you 3 months ago is a pathetic excuse also