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Virgin Media

Virgin Media outages and service status in Derbyshire, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield.

CityProblem TypeReport Time
Chesterfield Wi-fi 12 days ago

Community Discussion

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • iFletch__
    𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England

    @SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit

  • BEN_GR33N
    Ben Green (@BEN_GR33N) reported from Derbyshire, England

    @virginmedia whats going on with your network, just lost TV and internet in DE area.

  • trevortuffin
    trevor tuffin (@trevortuffin) reported from Blackwell, England

    VIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.

  • acmtix
    𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

  • barmylad34
    leigh.butler 🐏 (@barmylad34) reported from Derbyshire, England

    @virginmedia as usual disgusting service from you guys. Try to talk to someone you pass me on and cut me off. You show a number to call that says it’s incorrect and cut me off. You really are the worst provider in the country

  • richweedon77
    Richard Weedon (@richweedon77) reported from Derbyshire, England

    @virginmedia what is going on with your service in DE3. Rubbish service all last week and when we phoned told not enough people in the area had complained. Now no internet this evening. This is getting beyond a joke

  • Michaelh747
    Michael Harrison (@Michaelh747) reported from Staveley, England

    @richardbranson yo! Can you fix my internet? @virginmedia

  • trevortuffin
    trevor tuffin (@trevortuffin) reported from Blackwell, England

    VIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.

  • jijimon2000
    🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported from Brimington, England

    @virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress

  • thomas_koop
    thomas coupe (@thomas_koop) reported from Hucknall under Huthwaite, England

    @virginmedia Still no services at all yet the online check says there is an issue.

  • jedimaster1982
    Paul E (@jedimaster1982) reported from Derbyshire, England

    Annoying intermittent BB and TV loss of service in the Derby area by @virginmedia at the moment.

  • falafeltaters
    falafel&taters (@falafeltaters) reported from Derbyshire, England

    @charrcelia @virginmedia Exactly the same problem here, bad service but more increase in billing

  • SBirkinshaw1
    SammyB (@SBirkinshaw1) reported from Derbyshire, England

    @virginmedia No broadband (green light flashing) Website sending me in circles, run tests, says to call you but closed, then website says to sign in (which I already am) so I do & it sends back round to beginning. I’ve rebooted, checked wires &just want to report fault, plse help

  • TT_PLEB
    That There PLEB (@TT_PLEB) reported from Hucknall under Huthwaite, England

    @virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.

  • JazGreer
    Jaz Greer (@JazGreer) reported from Derbyshire, England

    @virginmedia taking two days, and waiting 29 hours since last chat message was responded to to try to change my package! Started chat Friday night, been passed three times to different people and now no response! This is NOT good customer service irrespective of Covid....

  • ChrisWhitmore31
    Chris Whitmore (@ChrisWhitmore31) reported from Derbyshire, England

    @virginmedia Not really wanted to speak to the complaints department but was told they are not working! Happy to take people’s money but not happy to help if you have a complaint! Very strange way to do business

  • flyingscotsmin1
    Dave Martin (@flyingscotsmin1) reported from Eastwood, England

    @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

  • thomas_koop
    thomas coupe (@thomas_koop) reported from Hucknall under Huthwaite, England

    @virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service

  • TheG0000ner
    Gooner (@TheG0000ner) reported from Chesterfield, England

    Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

  • robbiederby
    Robin Palmer (@robbiederby) reported from Derbyshire, England

    @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • selhurstpaw1
    Paul Wright (@selhurstpaw1) reported

    @biggle1908 Avoid Virgin Media at all costs. Call centres are overseas. Back up if you have real issues is very slow. Regular price increases. When you renew your contract, it will be considerably higher.

  • BettererBack
    Nick. I’m just this guy, y’know? (@BettererBack) reported

    @jayemdee63 Virgin media. Awful.

  • mantonl
    Lee Manton (Λη Μαντον) (@mantonl) reported

    @biggle1908 Virgin media service is good & fast, great deals for new customers, but renewal time they are horrendous. Mine went from £94 to £247 overnight, call centres are useless & it's a massive battle to get to a sensible renewal price. Left them this year after 20 years because of this.

  • DanMontgomery87
    Dan (@DanMontgomery87) reported

    @virginmedia I’ve tried to use your online web chat to speak with a so called “agent” who didn’t respond for 5 minutes and used language that AI would use, if this is the kind of customer service you guys will be using then I’ll be looking to take my custom elsewhere

  • Pandor1caOpens
    Scotty Loadinson (@Pandor1caOpens) reported

    @virginmedia Once again your internet service in The Stoke on Trent area is atrocious. How many times am I going to have to perform a speed test to find out I'm not getting what we pay for? Boost the WiFi in Stoke-On-Trent & keep it consistent or we find another internet provider

  • SharonBewley
    SAVE LAMMAS PARK (@SharonBewley) reported

    @virginmedia No thanks - I have supplied all the information you require to address the issue

  • AshleySmithUK
    Ashley Smith (@AshleySmithUK) reported

    @virginmedia New contract Jul 31. Netflix completely broken, web throwing errors, and profile is showing an incorrect phone number that isn't mine. Called, used WhatsApp, zero help. Logged formal complaint and got a generic 28-day wait. Unacceptable customer service. Fix this.

  • rigga_mortis
    🅲🅷🆁🅸🆂 🚜🚛 (@rigga_mortis) reported

    @306notout @virginmedia @VodafoneUK Shame you've not got Connect Fibre Matt (UK call centre), just moved to them with 1Gb up and down, and going over to Sky Ultra for TV in a couple of weeks - I know its not always about money, but £50 less per month is worth it.

  • Americanvoiceo1
    Joe Duley American voiceover person (@Americanvoiceo1) reported

    @virginmedia STILL! Service completely out! No explanation (although app says 'everything is fine') It's deceiving info. No BB OR phone/TV. CAN'T ring customer service-at all. Now, my life's mission is to escalate w/CISAS as #Virginmedia is costing me financially/professionally.

  • dkitwood
    Dan Kitwood (@dkitwood) reported

    @virginmedia You have ignore me 4 times now, so I'll have to write an official complaint, then go to CISAS.