Virgin Media

Virgin Media Outage Report in Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Derbyshire, England 01/16/2026 20:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Chesterfield, Selston and Derbyshire.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Wi-fi
United KingdomChesterfield Total Blackout
United KingdomSelston Internet
United KingdomChesterfield Internet
United KingdomSheffield TV
United KingdomSheffield TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • leebert666 Lee Warren (@leebert666) reported from Derbyshire, England

    @virginmedia broadband down again, can't get through on phone. This is the second time in a few days, just getting ridiculous now. Paying for a service that doesn't work😡😡

  • KMShaw75 Karl shaw (@KMShaw75) reported from Derbyshire, England

    @virginmedia That was the first thing I did. It was working this morning but has just stopped. It’s done it before as well. I’ve triple checked again and the same problem

  • skintkidsdiscox TWR ✘ (@skintkidsdiscox) reported from Sheffield, England

    @virginmedia internets having struggles help

  • ladymuck1978 Kerri Pearch (@ladymuck1978) reported from Derbyshire, England

    @_BrettJames @virginmedia I’m leaving Sky so I’ll get in touch with BT. Had the worst experiences with Virgin, especially on the phone. Over an hour every call to sort stuff #poorcustomerservice

  • sonbaetaekwondo Richard Hull (@sonbaetaekwondo) reported from Sheffield, England

    @virginmedia Small is not £8 for no better service

  • KMShaw75 Karl shaw (@KMShaw75) reported from Derbyshire, England

    @virginmedia I need someone to speak to me asap. I've tried and tried to call to resolve the issue but nothing is happening and even when I called to leave after being on hold the lady put the phone down after 10 seconds. Seriously not happy

  • KMShaw75 Karl shaw (@KMShaw75) reported from Derbyshire, England

    @virginmedia guys I'm trying to stay calm but your poor service and none communication is worrying me now. No loyalty to a long loyal customer.

  • JoeInSheffield Joe 🏳️‍🌈🇪🇺🔶 (@JoeInSheffield) reported from Sheffield, England

    @virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.

  • Mashcat Karma Chameleon (@Mashcat) reported from Sheffield, England

    @virginmedia No I have a full time job - I can’t keep trying when your hold times are 20 minutes plus ... you need a call back service

  • JasonWDL Jason (@JasonWDL) reported from Derbyshire, England

    @virginmedia Says there isn't an issue. Ran the diagnostic test from the website. Tells me it's not plugged in. It's definitely plugged in. Full reboot of everything hasn't helped. Unfortunately customer service won't speak to me as I'm not at home. My partner is.

  • falafeltaters falafel&taters (@falafeltaters) reported from Derbyshire, England

    @virginmedia your customer service has no idea how to handle a call, calling 2 times, 2 different answers, shame

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

  • KMShaw75 Karl shaw (@KMShaw75) reported from Derbyshire, England

    @erskinetom29 @virginmedia It’s gone quiet 🤫 no help from VM

  • KMShaw75 Karl shaw (@KMShaw75) reported from Derbyshire, England

    @virginmedia I only have 4g on my phone which I'm having to use. Not good for work from home. Two days down now. 10 years I've been a customer. I'll be looking at other options tomorrow

  • leebert666 Lee Warren (@leebert666) reported from Derbyshire, England

    @virginmedia can't believe broadband has been down since before 4pm. This isn't good enough😡😡

  • nathandainty Nathan Dainty (@nathandainty) reported from Sheffield, England

    @sky @virginmedia hey @SkyUK You should tell your customer service: “Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’…

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔

  • Simon_Shell Simon Sheldon (@Simon_Shell) reported from Derbyshire, England

    @More4Tweets your listings on @virginmedia are broken! Was trying to watch Phil and Kirstie and ended up blubbing over #supervet!!

  • ShellHarris1992 Shell (@ShellHarris1992) reported from Derbyshire, England

    Pay £50 a month for slow WiFi in my own home and a router that flashes the WiFi symbol all the time! Thanks @virginmedia - money well spent there. (The flashing drives me mad)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ayew_SZN Ethan (@Ayew_SZN) reported

    Fix the Joshua PPV you ***** @virginmedia

  • vincent_keeley Vincent Keeley (@vincent_keeley) reported

    @EddieHearn @virginmedia Sort the bloody signal out!! #AJvsPulev 🤯🤯🤯🤬🤬🤬

  • vanhaddock Mark Gallacher (@vanhaddock) reported

    @virginmedia this boxing feed is very poor. £26 and cutting out all the time. Seems a widespread issue.

  • ryanwise94 Ryan Wise (@ryanwise94) reported

    @SkySportsBoxing @virginmedia pay for box office and the service has gone down, keeps freezing, pixelated. Shite service

  • Joekane70 Joekane (@Joekane70) reported

    For £25.95 I'm now staring at a black screen. @virginmedia knew of the problem when they took the money but never said a thing. That's disgraceful. I've now paid for something that's crap to view. Class outfit.

  • Jess_Millersxo Jess Moxon (@Jess_Millersxo) reported

    @virginmedia paid for the boxing tonight cant even watch it!! Signal is shocking. Keeps dropping out. Very very frustrating will be calling for a refund.

  • dawber13 dawber (@dawber13) reported

    @virginmedia your book office service is shocking Iv paid £26 to watch the Joshua fight and it keeps cutting out mid fight, I’m not happy hopefully you can sort refunds out

  • lydiamccrossan lydiamccrossan (@lydiamccrossan) reported

    @virginmedia best not be seeing this fight on my bill done nothing but cut out since the start and image issue still isn’t fixed #JoshuaPulev ..absolute joke!

  • sueweaver14 sueweaver (@sueweaver14) reported

    @Ryan86837779 @SkyHelpTeam @virginmedia We r with virginmedia got the same problem!!!

  • JimLongy14 Longy (@JimLongy14) reported

    @virginmedia you can refund me the full amount of £26 as you stream is terrible and unwatchable #refund #poorservice