Virgin Media outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield.

City	Problem Type	Report Time
Chesterfield	Wi-fi	3 days ago
Chesterfield	TV	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported 2 minutes ago from Brimington, England

  @virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress

• 
  Ben Green (@BEN_GR33N) reported 2 minutes ago from Derbyshire, England

  @virginmedia No faults mentioned, cant get through on the phone to you either. Just found we have no TV, tried rebooting, didnt help.

• 
  Michael Harrison (@Michaelh747) reported 3 minutes ago from Staveley, England

  @virginmedia Well it keeps cutting out and I still haven't had a response about my broken network port on the router. I'm just stuck

• 
  trevor tuffin (@trevortuffin) reported 7 minutes ago from Blackwell, England

  MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .

• 
  leigh.butler 🐏 (@barmylad34) reported 7 minutes ago from Derbyshire, England

  Anyone else got blank tv from @virginmedia ? Usual service of not supplying!

• 
  trevor tuffin (@trevortuffin) reported 11 minutes ago from Blackwell, England

  VIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.

• 
  John Byrne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@derbytrim) reported 15 minutes ago from Belper, England

  @virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.

• 
  trevor tuffin (@trevortuffin) reported 19 minutes ago from Blackwell, England

  TWICE MY INTERNET HAS DROPPED OUT TODAY SORT IT VIRGIN MEDIA ITS NOT GOOD ENOUGH YOUR NOT FIT FOR PURPOSE THE CHINESE ARE BETTER THAN THE AMERICANS AT DELIVERING INTERNET I SINCERLY HOPE ELON MUSK IS BETTER THAN VIRGIN MEDIA SO I CAN TERMINATE VIRGIN MEDIA AND GO WITH HIM.

• 
  trevor tuffin (@trevortuffin) reported 20 minutes ago from Blackwell, England

  I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.

• 
  falafel&taters (@falafeltaters) reported 26 minutes ago from Derbyshire, England

  @virginmedia About loosing connection all the time, and about the bill, 2 different answers, used to be a good customer service, after 10 years with, I'm really thinking of leaving you.

• 
  falafel&taters (@falafeltaters) reported 28 minutes ago from Derbyshire, England

  @charrcelia @virginmedia Exactly the same problem here, bad service but more increase in billing

• 
  manicmum (@dacurrie1) reported 38 minutes ago from Derbyshire, England

  @virginmedia Your internet service is shockingly slow today

• 
  tia carter🥑 (@_teecarts) reported 45 minutes ago from Eastwood, England

  virgin media is down in my area so looks like i can’t work👏🏼

• 
  Matthew Hardwick (@MattJHardwick) reported 49 minutes ago from Dronfield, England

  @rtnapes @virginmedia Have you tried @BenAvery85 I hear he can help....unless of course you are flogging those dewit’s again

• 
  Thomas Robinson (@Tomasu87) reported 51 minutes ago from Staveley, England

  @virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again

• 
  🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported 53 minutes ago from Brimington, England

  Third night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN

• 
  thomas coupe (@thomas_koop) reported 53 minutes ago from Hucknall under Huthwaite, England

  @virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service

• 
  Chris Whitmore (@ChrisWhitmore31) reported 55 minutes ago from Derbyshire, England

  @virginmedia Not really wanted to speak to the complaints department but was told they are not working! Happy to take people’s money but not happy to help if you have a complaint! Very strange way to do business

• 
  Ben Green (@BEN_GR33N) reported 58 minutes ago from Derbyshire, England

  @virginmedia whats going on with your network, just lost TV and internet in DE area.

• 
  DigitalHazard (@DigitalHazard) reported 59 minutes ago from Derbyshire, England

  @virginmedia @c_dobstar DE21 myself, found this tweet through a search, it's down here as well, rebooting the modem works for 5 mins then died, can't remember login stuff.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Form (@AndyFormUK) reported 4 minutes ago

  @Benleo @virginmedia We have an issue that’s been going on for 12months. As soon as my wife uses her laptop everything else in the house stop working, Xbox, streaming, even phones. I have 350 GB package and was told I need to upgrade my package to the top one to “fix” the issue. 10 plus calls, hours on hold been past from different departments, engineer visits that don’t turn up and engineers that turn up and say there is a issue with it and someone will be touch when it’s fixed. £40 goodwill I was offered and a call 2 months ago, I’ve even up trying.

• 
  Anumcara (@Anumcaras) reported 4 minutes ago

  @virginmedia I will be in touch by Monday. I’ve just discovered two layers of payments added to my credit file. Although there was no services connected because your call centre signed me up with an engineer. Knowing I was leaving the country and I needed the internet for my cctv. I was reluctant but rejoined sky and your call centre refused to cancel and persuaded me to move the account to a different address. An address that’s under renovation and empty. There’s something afoot about how all this has been handled and I will be requesting my credit file is amended with your support. Going forth I will update publicly on this thread any success or failures I have with these issues.

• 
  Carole ✝️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🙏 (@carole_awebb) reported 5 minutes ago

  @virginmedia Is there a customer services number I can call please?

• 
  Emma Constantine 💙 (@ConstantineEmma) reported 8 minutes ago

  @Plusnet please can you help-we have been in contact with you numerous times without a resolution over an issue with our switch to you from Virgin media-Virgin are saying we owe them hundreds of pounds which we don’t as we had switched to you.

• 
  Steve Hard (@PercivalPeabody) reported 8 minutes ago

  @Benleo In the end, I wasn't prepared to waste my time trying to get blood from a stone, so I called my bank to report it as fraud. Whether they put it down as fraud or not, I don't know, but they knew all about Virgin Media and did a chargeback for me.

• 
  F Smith (@fsmith82) reported 10 minutes ago

  @virginmedia no internet as box is out of date (family member had same issue a few weeks ago) & engineer can’t come until Monday. Why aren’t you contacting customers to upgrade BEFORE we loose a service we pay for???????

• 
  Jen 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇮🇱🍷 (@mrsjen2023) reported 11 minutes ago

  @virginmedia Hello I have a replacement 360 box and my remote control doesn't work with it ? please advise

• 
  Michael (@MICKLE_M) reported 15 minutes ago

  @virginmedia could you please supply me with a contact number please. You are telling me I have to upgrade to anew box , however when I sp yourself 2 remote controls rather than 2 boxes. Your app is ridiculously poor. Give me a number please

• 
  Carl S (@screwy73) reported 18 minutes ago

  @virginmedia No i didnt think to do all that 🙄 of course i did , and its working fine again now till you decide to do something again, never once had this problem with other suppliers

• 
  Shaun (@shauny67) reported 20 minutes ago

  @virginmedia @RobRollin2 If you have the 1gb they are free plus most WiFi issues are due to devices & not the service. Plus you can if want put in modem mode & use your own equipment