Virgin Media outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, and Alfreton.

City	Problem Type	Report Time
Chesterfield	Internet	12 days ago

Community Discussion

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  RIGGO (@rigg0o) reported 2 minutes ago from Eastwood, England

  Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

• 
  Dave Maran (@DaveMaran) reported 2 minutes ago from Brinsley, England

  @virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.

• 
  Jon (@jonrileynffc) reported 7 minutes ago from Selston, England

  @virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕

• 
  leigh.butler 🐏 (@barmylad34) reported 19 minutes ago from Derbyshire, England

  @virginmedia as usual disgusting service from you guys. Try to talk to someone you pass me on and cut me off. You show a number to call that says it’s incorrect and cut me off. You really are the worst provider in the country

• 
  🌹 M-K 🌹 🇮🇪 (KATE) (@marie_kate2) reported 26 minutes ago from Matlock, England

  @RaziqulYT @virginmedia 11years and never had a problem 👍

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 28 minutes ago from Eastwood, England

  @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

• 
  Francesca novilla (@arabella0404) reported 30 minutes ago from Derbyshire, England

  @virginmedia your broadband is awful. Never works. Tried to call customer support, there is no number. Tried to check on internet for some help and it's very confusing. Very unhappy customer.

• 
  That There PLEB (@TT_PLEB) reported 33 minutes ago from Hucknall under Huthwaite, England

  @virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.

• 
  falafel&taters (@falafeltaters) reported 33 minutes ago from Derbyshire, England

  @virginmedia About loosing connection all the time, and about the bill, 2 different answers, used to be a good customer service, after 10 years with, I'm really thinking of leaving you.

• 
  Robin Palmer (@robbiederby) reported 39 minutes ago from Derbyshire, England

  @virginmedia Well it didn't fix the problem, the hub still doesn't work properly, which is why I had to put it in modem mode in the first place. Although I'll confess, the Netgear's WiFi speed is brilliant compared to what your Hub 3 can kick out.

• 
  Richard Weedon (@richweedon77) reported 41 minutes ago from Derbyshire, England

  @virginmedia why do I keep having to tweet you regarding you appalling broadband. Again your service is down in DE3 area and I may have to go into work rather than work from home like I should be

• 
  Amazon Aquatics (@AmazonAquatics1) reported 42 minutes ago from Ripley, England

  @virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid

• 
  Matthew Nash (@MJNashy) reported 42 minutes ago from Hucknall under Huthwaite, England

  @Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.

• 
  Ryan🏳️‍🌈 (@RyyyyRyyy) reported 43 minutes ago from Chesterfield, England

  @virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.

• 
  Thomas Robinson (@Tomasu87) reported 47 minutes ago from Chesterfield, England

  Hi @virginmedia your email part of the web site has been down for about week now

• 
  Michael Harrison (@Michaelh747) reported 51 minutes ago from Staveley, England

  @virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?

• 
  martyn english (@martynenglish2) reported 52 minutes ago from Blackwell, England

  @virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !

• 
  Dave Martin (@flyingscotsmin1) reported 54 minutes ago from Eastwood, England

  @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

• 
  grumpy man (@Baddileyram) reported 57 minutes ago from Derbyshire, England

  @virginmedia 6:30. 30 mins after time slot. Engineer brilliant apologetic, sadly telephone customer service not so good. But at least I'm online this evening.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 59 minutes ago from Eastwood, England

  @virginmedia It's been like this for a while. I cannot rely on the service at all.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rick_x (@rick_x) reported 10 minutes ago

  @virginmedia I haven't raised a complaint there is no log number and nothing has been confirmed by email. All attempts to do this via PM have been a joke with you asking me to tell you when I'm available, not responding for hours then giving me 5 mins to enter my security details.

• 
  sarah🌹 (@sarahrsav) reported 11 minutes ago

  Imagine being half way through a chat with virgin media about WiFi not working. It then kicks me off cause of intermittent WiFi in the area (issue I’ve had for about 7 months lol) and now I can’t get back on to it. What a waste of 50 mins of my life

• 
  I_AM_SG (@Mrs_SGee) reported 13 minutes ago

  @virginmedia Please can someone tell me why my daughter (heavily pregnant and working from home) and is an existing customer, has moved into a new a new house (on a main road) 4 wks ago only to be told today that the engineer booked (weeks ago) has cancelled! 1/2

• 
  Oliver Brown (@EmilienJoel) reported 15 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV26 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Highflier_100 (@highflier_100) reported 20 minutes ago

  @virginmedia who can I talk to about the poor service you provide to your broadband customers? My contract ends in a month and I can’t wait to get rid!

• 
  Simon Brennan (@Simon909) reported 20 minutes ago

  @virginmedia just to let you know the broadband is down again in Fareham, which is twice in a week. Please sort it out as it’s very frustrating

• 
  Harry Lester (@harrylester1) reported 20 minutes ago

  @virginmedia in the le3 area. No WiFi now for the last 30+ hours. Awful service speaking to a bot and wanting to charge extra to sort it even though prices are already sky high. Speaking of sky might be time for a change

• 
  Brett Downes (@tterbsenwod) reported 22 minutes ago

  @virginmedia prime example of your awful customer service, 3 days to reply to someone having an issue. Scrolling down it's the same for everyone, so i should look forward to a response on wednesday right?!

• 
  Mrmutherfukery (@Mrfutherfukery) reported 25 minutes ago

  @virginmedia Hello, My router doesn't seem to working properly I have all the regular things recommended but the wifi is still slow. The router is quite old can I get better one please?

• 
  c (@cee_ctfc) reported 28 minutes ago

  Why ******** are @virginmedia ringing my phone at 9am on ******* Easter Sunday. Piss off you absolute cretins.