Virgin Media

Virgin Media Outage Report in Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Derbyshire, England 02/17/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Sheffield, Alfreton and Selston.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield TV
United KingdomSheffield Phone
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomAlfreton TV
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • LisaHoppi San Fran Girl (@LisaHoppi) reported from Hucknall under Huthwaite, England

    @munkilove @SkyUK @NatalieMariaS59 @virginmedia I wouldn’t bother, if cancel and move to @virginmedia That’s what I’m going to do

  • dangriffin37 @DEG44Griffin (@dangriffin37) reported from Sheffield, England

    @virginmedia so please explain the 20% hike in my bill every month just because you are discontinuing my chosen plan and offering me exactly the same plan for an extra £3 per month, been a customer longer than I care to remember but utterly disgusted by this #virginmobile

  • shent Matt (@shent) reported from Derbyshire, England

    @virginmedia Hi, my equipment is irrelevant, the GUI on the routers admin page is just terribly slow, I’ve tried two different pcs, different browsers, even my phone, it’s the router/modem configuration pages are shocking slow to respond to any form of user input.

  • NFGmart martyn notman (@NFGmart) reported from Sheffield, England

    Ffs @virginmedia my internet is fine all morning..suddenly goes off. Ring your "helpline" and apparently you expect to have problem solved by 8.25 PM!!!!

  • modpies Darrin (@modpies) reported from Hucknall under Huthwaite, England

    @ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.

  • MoMAbbieBurger Abbie Master of Magics (@MoMAbbieBurger) reported from Sheffield, England

    @virginmedia I have been having the odd few issues lately, recently the main issue is loss of any connection at night time. When I try to log into my account, via phone because my £46pm broadband is down, so I can see if there is an issue a few things happen... [1/4]

  • Gary_Moore14 Gary Moore (@Gary_Moore14) reported from Chesterfield, England

    @bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢

  • relish_hendy Relish Hendy (@relish_hendy) reported from Sheffield, England

    @virginmedia dear team I can't check account online as don't have login details handy but area code is sheffield 14 I think theres been no TV or WiFi since about 5pm please check status of area

  • Tom__Downs Tom Downs (@Tom__Downs) reported from Sheffield, England

    @virginmedia it’s beginning to get pretty difficult to do work when the broadband keeps going down...

  • NickNwarhurst Nick Warhurst (@NickNwarhurst) reported from Sheffield, England

    @virginmedia the company that’s only looks after new customers, not long serving ones. Me: paying £34 for vivid100. New customers £29 or £34 for vivid200. VM customer services, well you can have vivid200 for only £54. 😳🤬

  • shent Matt (@shent) reported from Derbyshire, England

    @virginmedia Hi, there’s nothing wrong with my service, the connection is perfect, it’s just the router/modem (Hub 3.0) GUI that’s very very poor.

  • shell163 michelle levick (@shell163) reported from Chesterfield, England

    @virginmedia That would be me then, no service since lunchtime!!

  • midgetgem1980 MelanieSmith (@midgetgem1980) reported from Heanor and Loscoe, England

    @virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs

  • IamSpooksDad Steven Wild (@IamSpooksDad) reported from Derbyshire, England

    @virginmedia Guys I think you have a pretty major broadband outage in the West Yorkshire area. The amount of tweets coming suddenly stopped last nightaround 10ish. Hope that helps #dcfc

  • mattdowning5 matt downing (@mattdowning5) reported from Selston, England

    @virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you

  • lisahaywood10 Lisa (@lisahaywood10) reported from Eastwood, England

    @virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.

  • yvonne2907 Yvonne Kerry (@yvonne2907) reported from Derbyshire, England

    @virginmedia I got through but sadly not much help. I'm getting conflicting information. It seems I cannot change my user name to an email address already registered with you. That's complete nonsense!

  • tryfbellamy tryf (@tryfbellamy) reported from Sheffield, England

    @virginmedia gunna sort your shit internet out or what

  • NFGmart martyn notman (@NFGmart) reported from Sheffield, England

    @AmFearUaine The worst one is virgin media. Goes on FOREVER.. 😂

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • klodianl27 27ꓘ (@klodianl27) reported

    @virginmedia sym this ain’t the time to be down

  • ChristianDDB Christian D. D-B. (@ChristianDDB) reported

    @H_WolvesYYA Yeah, what the hell? I just called @virginmedia support line and they said “we will run a test on your equipment. It went silent for a few seconds then just said “goodbye” and hung up! They are so in breach of contract right now.

  • tashh_bashh TashBashh (@tashh_bashh) reported

    @VoxyKitty @virginmedia Yep same issue for me!! And my phone too 😫

  • The_EvilGoat The_Evil_Goat (@The_EvilGoat) reported

    @virginmedia System has been cutting in and out a lot recently and now the wifi has been out for hours - your own site is down, what's going on?

  • Djrbiz RBiz 🇯🇲🔰 (@Djrbiz) reported

    @xdopamine @virginmedia Mines been down for 20 mins now

  • dbmansel David Mansel (@dbmansel) reported

    @HengeSt0ne @virginmedia But not for long I don't think. Going to be carried over DOCSIS and available with the phone port on the Superhub. Then they can award themselves for having IP, LTE and (virtual) POTS all down at once ;)

  • TrainyUK Trainy (@TrainyUK) reported

    @anyceed @virginmedia Maybe they're having on outage?

  • RichieUK_TTV Richie (@RichieUK_TTV) reported

    @jackjack_cookie @virginmedia Changed mine and flushed it, and not working sorting it

  • otwzie Zie (@otwzie) reported

    Cashapp £ZieVI @virginmedia reimburse me for the data im using since your wifi never works

  • 1IKKY_ IKKY (@1IKKY_) reported

    The Worse WiFi Providers @virginmedia sort your **** out I beg