Virgin Media

Virgin Media Outage Report in Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Derbyshire, England 01/29/2026 00:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Alfreton, Sheffield, Selston and Derbyshire.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomAlfreton Phone
United KingdomSheffield Total Blackout
United KingdomSheffield Wi-fi
United KingdomChesterfield Total Blackout
United KingdomSelston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • arabella0404 Francesca novilla (@arabella0404) reported from Derbyshire, England

    @virginmedia your broadband is awful. Never works. Tried to call customer support, there is no number. Tried to check on internet for some help and it's very confusing. Very unhappy customer.

  • Luketh13ttv Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • rwgladwin Richard Gladwin (@rwgladwin) reported from Sheffield, England

    @virginmedia were there issues in S9 around 1020 this morning?

  • pearson_alison Alison Pearson (@pearson_alison) reported from Sheffield, England

    @virginmedia why is the red button not working I've paid for this service

  • John_murphy1 John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!

  • BEN_GR33N Ben Green (@BEN_GR33N) reported from Derbyshire, England

    @virginmedia whats going on with your network, just lost TV and internet in DE area.

  • Tearastar Sophie (@Tearastar) reported from Derbyshire, England

    God it’s been legit a week and they still haven’t fixed the internet wtf 😢 God @virginmedia sucks

  • flyingscotsmin1 Dave Martin (@flyingscotsmin1) reported from Eastwood, England

    @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

  • diddles1970 Diane Caira (@diddles1970) reported from Sheffield, England

    @virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?

  • giinagii GiinaGii 🐱 (@giinagii) reported from Sheffield, England

    @Condieflyy My virgin media went down this morning too 👀

  • John_murphy1 John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.

  • Luketh13ttv Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    @virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?

  • barmylad34 leigh.butler 🐏 (@barmylad34) reported from Derbyshire, England

    @virginmedia why are you still not providing tv services today? Blackout!

  • petetweet1306 Pete Hudson (@petetweet1306) reported from Derbyshire, England

    @virginmedia No tv signal in Derby ?

  • xjuewx Jules Tee (@xjuewx) reported from Sheffield, England

    @virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!

  • Tearastar Sophie (@Tearastar) reported from Derbyshire, England

    @virginmedia We spoke to you guys last Tuesday apparently there is an issue effecting 25% of our area @AceTrainerLiam knows more he’s the account owner

  • olibrown77 Oli B (@olibrown77) reported from Sheffield, England

    @pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡

  • DeborahTaylor3 Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England

    @virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV

  • barmylad34 leigh.butler 🐏 (@barmylad34) reported from Derbyshire, England

    Anyone else got blank tv from @virginmedia ? Usual service of not supplying!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WebbTaff mark webb (@WebbTaff) reported

    @virginmedia down again. If only my wife went down on me as much as Virgin Media do.

  • LucyLuC93 Lucy Carroll (@LucyLuC93) reported

    @virginmedia internet dropping every couple of minutes every evening for the last 4 weeks. Cannot get through to anyone by phone (wait time of over an hour). Online chat rep unable to fix the issue. Please point me in the right direction to resolve issue

  • VaeVicto Alex ༺🦋༻ (@VaeVicto) reported

    @virginmedia I've been listening to your music paying for this phone call for over 30 minutes. no one has even answered yet.I'll be deducting whatever this is going to end up costing me from my bill. over £100 a month (& rising I note) and can't access simple customer services

  • Danninyelle Danielle (@Danninyelle) reported

    @virginmedia Yes twice. I’ve also tried to run the test from my app to the hub and it is discovering an “unknown issue”

  • its_queen_to_u The Kings Daughter (@its_queen_to_u) reported

    @virginmedia Mobile voicemail …. plus my mobile reception has been terrible all day . Defo switching after my contract is up in March. So many issues.

  • GoodServicePlse PLSE HELP/NOTE THX (@GoodServicePlse) reported

    @virginmedia Thanks for your help. The annual discount of £120 that I recently lost is now less than 25% of that. So much for loyalty. In the end I gave up the will to live .....

  • jomackfall Jo Mackfall (@jomackfall) reported

    @virginmedia Whilst I appreciate that, its not particularly appealing to a customer of 11 years to take a hit on the bill and pay £70 when new customers can pay £30 for the same package.

  • SteveG1111968 Steve JG (@SteveG1111968) reported

    @virginmedia I’ve already done all of that. Cmon I’m not daft I’ve been a virgin customer for years I know the drill. I’ve had problems since I joined and you just can’t seem to fix it. The only hole is that someone answers the phone. I doubt it. 32 days and still not resolved.

  • jenwren1408 Jenny Bottley (@jenwren1408) reported

    @virginmedia Not impressed, husband been on phone for 54 minutes, spoken to 9 people and just as we're resolving YOUR issue on installation date, he gets cut off!!

  • adamrowley6 Adam Rowley (@adamrowley6) reported

    @virginmedia yes it's saying there's an issue still. hopefully it's resolved soon. thanks