Virgin Media Outage Report in Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Alfreton, Sheffield, Selston and Derbyshire.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Alfreton |
Phone | |
| Sheffield |
Total Blackout | |
| Sheffield |
Wi-fi | |
| Chesterfield |
Total Blackout | |
| Selston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Sophie
(@Tearastar) reported
from
Derbyshire, England
@virginmedia We spoke to you guys last Tuesday apparently there is an issue effecting 25% of our area @AceTrainerLiam knows more he’s the account owner
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Oli B
(@olibrown77) reported
from
Sheffield, England
@pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV
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Jules Tee
(@xjuewx) reported
from
Sheffield, England
@virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!
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Mark Hewitt
(@Hi1mMark88) reported
from
Sheffield, England
@virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information
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leigh.butler 🐏
(@barmylad34) reported
from
Derbyshire, England
Anyone else got blank tv from @virginmedia ? Usual service of not supplying!
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Pete Hudson
(@petetweet1306) reported
from
Derbyshire, England
@virginmedia No tv signal in Derby ?
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Tony P
(@WorTony) reported
from
Selston, England
Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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Ben Brailsford
(@benbrailsford) reported
from
Sheffield, England
@virginmedia on hold for 40 mins so far just to get you to cancel a service I don't even want 🤬
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leigh.butler 🐏
(@barmylad34) reported
from
Derbyshire, England
@virginmedia why are you still not providing tv services today? Blackout!
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Claire 💙
(@ClaireWinslade) reported
from
Sheffield, England
Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating
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Phil J
(@TWO_Librans) reported
from
Sheffield, England
@virginmedia Just want to lower my bill or cancel
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grumpy man
(@Baddileyram) reported
from
Derbyshire, England
@virginmedia 6:30. 30 mins after time slot. Engineer brilliant apologetic, sadly telephone customer service not so good. But at least I'm online this evening.
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Sophie
(@Tearastar) reported
from
Derbyshire, England
God it’s been legit a week and they still haven’t fixed the internet wtf 😢 God @virginmedia sucks
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Kathryn Cook
(@Kathryn_Cook1) reported
from
Derbyshire, England
@virginmedia Rubbish. I live in a cottage with minimal phone signal and 4g so rely on wifi. It’s down regularly and impacts my work as well as TV etc. Who would you recommend I move to?
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Dave Martin
(@flyingscotsmin1) reported
from
Eastwood, England
@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
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Francesca novilla
(@arabella0404) reported
from
Derbyshire, England
@virginmedia your broadband is awful. Never works. Tried to call customer support, there is no number. Tried to check on internet for some help and it's very confusing. Very unhappy customer.
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
@virginmedia hello, my grandmother is having issues with her TiVo Box, she's checked the cables and I've been online to check for service outage, and there's isn't any reported Can you help?
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Richard Gladwin
(@rwgladwin) reported
from
Sheffield, England
@virginmedia were there issues in S9 around 1020 this morning?
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Diane Caira
(@diddles1970) reported
from
Sheffield, England
@virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mark
(@londoncabbie1) reported
@virginmedia You just put my bill up ..you should be putting it down you bunch of clowns
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steve
(@stevew_pfc) reported
@virginmedia I guess all customers will have their April bills refunded? This is a second major issue in 2 weeks. For a new customer it doesn't bode well...
-
em
(@padmecrossing) reported
@virginmedia my minecraft world corrupted due to the WiFi outage earlier today and i can no longer access it - where do i stand on this as ive lost all my progress?
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Loading..
(@LilVikingYT) reported
@virginmedia @Theblackphenom1 @virginmedia it IS in your contract that you refund it a issue isn’t resolved after a certain amount of time… oh dear.
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Leon Agius
(@Lagius09) reported
@virginmedia Did u see my first part of the message? I haven’t been back in contact. Complaint says go to ombudsman! Only have to listen to original call and will hear I ask for channel to be cancelled. Not my fault agent didn’t leave notes?! Why call for a 3rd time to be ignored
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kingsrecognisekings
(@Idontenjoynowt) reported
@JLeadbeatter @virginmedia Mines not working either. I'm in Fuertuventura. That should be reassurance for both of us that it's not our phone/SIM !!!
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Ri5ky_
(@Ri5ky_s) reported
@Azzeyylive @FriendlyGuyTTV @virginmedia Still down/intermittent for me. Unable to work as a result.
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Chris Denton
(@chrisdenton56) reported
@virginmedia Virgin Media....failure....hope you're discounting your bill for April....somehow I think you think that a apology on social media is acceptable and they'll never be a discount...
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ElDarkAngel
(@ElDarkAngel2) reported
@virginmedia Really!!! What is it? It's been down for millions. Why aren't we being compensated!! Why are we staying with you when you just increased your prices and cant deliver!
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Paul Williams
(@PaulDayWilliams) reported
@virginmedia Shocking service