Virgin Media

Virgin Media Outage Report in Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Derbyshire, England 03/25/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Sheffield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomChesterfield Internet
United KingdomSheffield Internet
United KingdomSheffield TV
United KingdomAlfreton Internet
United KingdomSheffield Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • BMinion25 Becks. 🐏 (@BMinion25) reported from Derbyshire, England

    @virginmedia down again, fourth time in 2 weeks… what am I paying for? 🤔🤔

  • leannerains Leanne Rebecca (@leannerains) reported from Sheffield, England

    @SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Derbyshire, England

    @virginmedia About old equipment which I sent back two years ago when in left your service

  • Amy_1867 Amy 🦉 (@Amy_1867) reported from Sheffield, England

    @virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it

  • Sheffield_Boy Marc Riley (@Sheffield_Boy) reported from Sheffield, England

    @virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

  • peterboardman64 Peter Boardman (@peterboardman64) reported from Chesterfield, England

    @virginmedia no internet service in Chesterfield S40? What’s the problem?

  • goonie2008 Andrew Lee (@goonie2008) reported from Sheffield, England

    @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

  • giinagii GiinaGii 🐱 (@giinagii) reported from Sheffield, England

    @Condieflyy My virgin media went down this morning too 👀

  • John_murphy1 John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.

  • BEN_GR33N Ben Green (@BEN_GR33N) reported from Derbyshire, England

    @virginmedia whats going on with your network, just lost TV and internet in DE area.

  • chococlaire77 Claire Stewart (@chococlaire77) reported from Sheffield, England

    Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?

  • sihackett86 simon (@sihackett86) reported from Sheffield, England

    @virginmedia hi recieved an email regarding an upgrade on WiFi network for hub 3 can you tell me what has been upgraded so I am able to alter my devices accordingly please

  • TheG0000ner Gooner (@TheG0000ner) reported from Chesterfield, England

    Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

  • MissBeBop Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

  • Ray_Lennox Tom Clark (@Ray_Lennox) reported from Sheffield, England

    @virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    @mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx

  • 67BLADE Mark Bell (@67BLADE) reported from Chesterfield, England

    @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

  • John_murphy1 John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.

  • MissBeBop Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilTullyRE Neil Tully (@NeilTullyRE) reported

    @virginmedia I requested a full refund of all funds I have paid to virgin as you were unable to provide the service I was paying for. I don’t receive any offers, just told no. Complaint gets closed or promised call back that never happens

  • mcainey88 McAiney Ⓜ️ (@mcainey88) reported

    @virginmedia no Internet connection in pr2 area my mother and brother in the same area and theres is down to

  • JuwadMalik JuwadMalik (@JuwadMalik) reported

    @virginmedia Your call centres in Indian are doing nothing for your customers. I am able to speak the same languages as them and still they don’t understand or are unhelpful. Either they are undertrained or are told to leave customers frustrated or to not help them.

  • MWhitcutt_RJCP MarkWhitcutt@RJCP Solicitor-Advocate (@MWhitcutt_RJCP) reported

    @JamesTurner37 @virginmedia Unfortunately they have put up the charges but their customer service is ever worse. It’s all no doubt designed to line the pockets of @richardbranson but we his customers have to put up with it! He’s more interested in bloody rockets!

  • TiredRich_ Rich S (@TiredRich_) reported

    @FY5 @virginmedia Only 4g on useless O2 here! Is 3 good in this area then? I can get a 4g signal but it's obviously oversubscribed.

  • swurra Simon Willars (@swurra) reported

    @virginmedia No service issues - sky sports not transmitting in HD picture quality is poor to say the least this is 2022 and I don’t expect this poor quality in the modern age or at your fibre broadband speed

  • AlonzoORP Rick (@AlonzoORP) reported

    @RHunterPaul @virginmedia Shocking service, get Sky Robbie, you used to be a star on Sky Sports.

  • didhe5aythat use this (@didhe5aythat) reported

    @virginmedia I'm canceling as soon as I rtn from work tomorrow, never had such a bad experience

  • MrDan91 Daniel Nelson (@MrDan91) reported

    @virginmedia Do you realise how much money you are losing not having a line down Colchester High Street? Loads of shops that could benefit. Hurry up and put down a line.

  • RickyG_Fitness Ricky Goodchild (@RickyG_Fitness) reported

    @virginmedia extremely stressful experience with YOUR customer service personnel. At the end of a very long day, I want a simple process & a helpful person NOT what I received.