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Virgin Media

Virgin Media outages and service status in Derbyshire, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • The most recent signal from this area was received Jul 29, 12:53 PM GMT+1.
  • 100% Wi-fi (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 2: Problems at Virgin Media

Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield.

CityProblem TypeReport Time
Chesterfield Wi-fi 4 days ago

Nearby cities with recent reports

Chesterfield

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • jijimon2000
    🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported from Brimington, England

    Third night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN

  • arabella0404
    Francesca novilla (@arabella0404) reported from Derbyshire, England

    @virginmedia your broadband is awful. Never works. Tried to call customer support, there is no number. Tried to check on internet for some help and it's very confusing. Very unhappy customer.

  • RachelOTstudent
    Rachel (@RachelOTstudent) reported from Derbyshire, England

    @virginmedia Also, TV uses Ethernet cable, so it isn’t even WiFi that’s the problem......

  • MissBeBop
    Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

  • CliveBentley
    Clive Bentley (@CliveBentley) reported from Derbyshire, England

    @virginmedia Service is worse than ever today WiFi on and off lagging then off again. So poor! And you're overcharging me on my bill too.

  • JazGreer
    Jaz Greer (@JazGreer) reported from Derbyshire, England

    @virginmedia taking two days, and waiting 29 hours since last chat message was responded to to try to change my package! Started chat Friday night, been passed three times to different people and now no response! This is NOT good customer service irrespective of Covid....

  • 67BLADE
    Mark Bell (@67BLADE) reported from Chesterfield, England

    @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

  • Baddileyram
    grumpy man (@Baddileyram) reported from Derbyshire, England

    @virginmedia 6:30. 30 mins after time slot. Engineer brilliant apologetic, sadly telephone customer service not so good. But at least I'm online this evening.

  • rlswilliams
    Richard Williams (@rlswilliams) reported from Eastwood, England

    .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

  • trevortuffin
    trevor tuffin (@trevortuffin) reported from Blackwell, England

    VIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.

  • acmtix
    𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.

  • barmylad34
    leigh.butler 🐏 (@barmylad34) reported from Derbyshire, England

    @virginmedia as usual disgusting service from you guys. Try to talk to someone you pass me on and cut me off. You show a number to call that says it’s incorrect and cut me off. You really are the worst provider in the country

  • leethorn2011
    Lee thorn (@leethorn2011) reported from Derbyshire, England

    @virginmedia 3 days of intermittent broadband this week, pervious weeks the same thanks virgin moved from Sky to you. Service is awful

  • trevortuffin
    trevor tuffin (@trevortuffin) reported from Blackwell, England

    I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.

  • nick_allgood
    N1CK 4LL666D (@nick_allgood) reported from Derbyshire, England

    Waiting for the @dcfcofficial takeover is as painful as waiting for @virginmedia to deliver the phone I ordered on the 3rd May. So putting this out there - always been happy with Virgin but what’s the best mobile network cause it looks like I’ll be moving.

  • TheG0000ner
    Gooner (@TheG0000ner) reported from Chesterfield, England

    Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

  • dombodde
    Dom (@dombodde) reported from Derbyshire, England

    @virginmedia rang up today to cancel my account as I’ve moved house, transferred from one person to another, after a hour on hold, three rings then line went dead!! What’s going on???

  • PolH1966
    Pauline Hancock (@PolH1966) reported from Derbyshire, England

    @virginmedia Customer Loyalty!! None! 25 years continuous service. Can't get my name right. Retention team ignorant and useless. My bill went up from £25 to £28.50 and the BEST they can do to keep me is £39!!!!!! What a Joke. Bye Bye Virgin. You've lost the plot!!!!

  • SBirkinshaw1
    SammyB (@SBirkinshaw1) reported from Derbyshire, England

    @virginmedia No broadband (green light flashing) Website sending me in circles, run tests, says to call you but closed, then website says to sign in (which I already am) so I do & it sends back round to beginning. I’ve rebooted, checked wires &just want to report fault, plse help

  • zakwinfield
    Zak Winfield (@zakwinfield) reported from Derbyshire, England

    Everybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they won’t do anything really to help those who have the full package 🤔👎 @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • devilsaviour_
    charles Ψ (@devilsaviour_) reported

    @falterface I had virgin media wifi as a kid that **** was so shite 😭😭😭

  • bahallathegreat
    Emily Atkins (@bahallathegreat) reported

    @virginmedia hi guys um I need a engineer to relay my cable also just to check my hub etc as my speeds up stairs are half what the used to be we’ve done all the normal stuff soo just need the number but all I find is customer services

  • DennyTWright
    Denny Wright (@DennyTWright) reported

    @seanhg72 @virginmedia I’d be fuming as I use my phone as an alarm and it’s nearby incase of family emergency.

  • nicky_oshea44
    Nicky O'Shea (@nicky_oshea44) reported

    @virginmedia are not only happy to breach my data protection they will now not correspond with me the way I ask and continue to think a resolution will Come through Twitter message.

  • MisraSonali
    Dr Sonali Misra (@MisraSonali) reported

    Holding this amount ransom? Will you provide me interest and further compensation on the amount of time I’ve wasted calling your company and explaining this issue? @virginmedia

  • Domi18Katz21
    KASHKA George JOE😎🦋🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇵🇱 🇬🇧 😇🕊 (@Domi18Katz21) reported

    @ianvogler @virginmedia 💯 🎯 or CLONED but SUSPECT SPAM with Virgin media 🤔 😳 customer numbers & info NOT SECURE & very SLACK DATA breach 😠

  • keengrower
    John (@keengrower) reported

    @CVB1866 @virginmedia Good luck with this, their customer service is pretty crap.

  • TD2485104094239
    T D (@TD2485104094239) reported

    @virginmedia I'm quite amazed. I was trying to join Virgin Media, but met a service so bad, so unhelpful, that I cancelled before I even managed to get anything installed. Impressive! It's a first for me to be honest. Never again.

  • ErmitoF
    Ermito Fernandes (@ErmitoF) reported

    Frustrating internet outage all day from @virginmedia while neighbors stayed connected! 😡 ​Had to cancel crucial work meetings and risk client deadlines with zero proactive suppor from service provider. ​Anyone else experiencing selective blackout?

  • strikecenter147
    Banshee (@strikecenter147) reported

    @Benleo Ben bring up your hub on virgin media I guarantee you it’s been hacked and you get a warning. This is happening all over London and I can’t get anybody to help me with it. Bring up your own Virgin media hub and you will see what I mean.