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Virgin Media

Virgin Media outages and service status in Derbyshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Derbyshire, including 3 direct reports.
  • The most common problems reported in this area mention TV.
  • The most recent signal from this area was received May 14, 7:19 PM GMT+1.
  • 100% TV (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield.

CityProblem TypeReport Time
Chesterfield TV 14 hours ago
Chesterfield TV 21 hours ago

Nearby cities with recent reports

Chesterfield

3 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • rigg0o
    RIGGO (@rigg0o) reported from Eastwood, England

    Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

  • acmtix
    ๐˜ผ๐™™๐™–๐™ข๐Ÿฐ (@acmtix) reported from Eastwood, England

    @virginmedia The loss of service registration doesn't even work!

  • DigitalHazard
    DigitalHazard (@DigitalHazard) reported from Derbyshire, England

    @virginmedia @c_dobstar DE21 myself, found this tweet through a search, it's down here as well, rebooting the modem works for 5 mins then died, can't remember login stuff.

  • jedimaster1982
    Paul E (@jedimaster1982) reported from Derbyshire, England

    Annoying intermittent BB and TV loss of service in the Derby area by @virginmedia at the moment.

  • KMShaw75
    Karl shaw (@KMShaw75) reported from Derbyshire, England

    @virginmedia I need someone to speak to me asap. I've tried and tried to call to resolve the issue but nothing is happening and even when I called to leave after being on hold the lady put the phone down after 10 seconds. Seriously not happy

  • Tearastar
    Sophie (@Tearastar) reported from Derbyshire, England

    God itโ€™s been legit a week and they still havenโ€™t fixed the internet wtf ๐Ÿ˜ข God @virginmedia sucks

  • Baddileyram
    grumpy man (@Baddileyram) reported from Derbyshire, England

    @virginmedia 6:30. 30 mins after time slot. Engineer brilliant apologetic, sadly telephone customer service not so good. But at least I'm online this evening.

  • MissBeBop
    Bhavna ๐Ÿ™‹๐Ÿฝโ€โ™€๏ธ (@MissBeBop) reported from Eastwood, England

    When @virginmedia wifi is working itโ€™s bloody amazing, when you need to raise an issue with them itโ€™s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

  • dacurrie1
    manicmum (@dacurrie1) reported from Derbyshire, England

    @virginmedia Your internet service is shockingly slow today

  • KMShaw75
    Karl shaw (@KMShaw75) reported from Derbyshire, England

    @virginmedia That was the first thing I did. It was working this morning but has just stopped. Itโ€™s done it before as well. Iโ€™ve triple checked again and the same problem

  • petetweet1306
    Pete Hudson (@petetweet1306) reported from Derbyshire, England

    @virginmedia No tv signal in Derby ?

  • iFletch__
    ๐“•๐“ต๐“ฎ๐“ฝ๐“ฌ๐“ฑ โ„ข๏ธ (@iFletch__) reported from Killamarsh, England

    @SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit

  • dombodde
    Dom (@dombodde) reported from Derbyshire, England

    @virginmedia rang up today to cancel my account as Iโ€™ve moved house, transferred from one person to another, after a hour on hold, three rings then line went dead!! Whatโ€™s going on???

  • PolH1966
    Pauline Hancock (@PolH1966) reported from Derbyshire, England

    @virginmedia Customer Loyalty!! None! 25 years continuous service. Can't get my name right. Retention team ignorant and useless. My bill went up from ยฃ25 to ยฃ28.50 and the BEST they can do to keep me is ยฃ39!!!!!! What a Joke. Bye Bye Virgin. You've lost the plot!!!!

  • falafeltaters
    falafel&taters (@falafeltaters) reported from Derbyshire, England

    @virginmedia About loosing connection all the time, and about the bill, 2 different answers, used to be a good customer service, after 10 years with, I'm really thinking of leaving you.

  • richweedon77
    Richard Weedon (@richweedon77) reported from Derbyshire, England

    @virginmedia what is going on with your service in DE3. Rubbish service all last week and when we phoned told not enough people in the area had complained. Now no internet this evening. This is getting beyond a joke

  • acmtix
    ๐˜ผ๐™™๐™–๐™ข๐Ÿฐ (@acmtix) reported from Eastwood, England

    @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

  • acmtix
    ๐˜ผ๐™™๐™–๐™ข๐Ÿฐ (@acmtix) reported from Eastwood, England

    @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

  • Michaelh747
    Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?

  • robbiederby
    Robin Palmer (@robbiederby) reported from Derbyshire, England

    @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nataliewhittle6
    Natalie Whittle โญโญ (@nataliewhittle6) reported

    @virginmedia Itv1 still not working any ideas when it will be up and running again

  • VIKINGJP74
    James Price (@VIKINGJP74) reported

    @virginmedia Hello whatโ€™s the problem in my area today ST3 Stoke On Trent No picture for hours on my TiVo box ??

  • JohnSmi34115189
    John Smith โš’ ๐Ÿ‡ฌ๐Ÿ‡ง (@JohnSmi34115189) reported

    @virginmedia I still haven't forgiven @virginmedia for forcing me to update from my old box. Didn't send the correct kit to actually be able to install it, and then charged me for an enigineer to fix their problem. Now this nonsense

  • shaunriley1954
    Shaun Riley (@shaunriley1954) reported

    @virginmedia @Da8blue It took long enough to fix

  • DumitruLangham
    Dumitru Langham (@DumitruLangham) reported

    @ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!โ€™

  • FootittAnt
    Ant Trevers-Footitt (@FootittAnt) reported

    @virginmedia ITV still down

  • martyncoombes72
    martyn coombes (@martyncoombes72) reported

    @Jennababes @virginmedia There is an outage

  • UrTradingDiary
    Investor (@UrTradingDiary) reported

    Anyone else having the same issue? Just got the following update. This is ridiculous! Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012285465. The estimated repair time is now: 18/05/2026 10:10:00. ๐Ÿ™€๐Ÿ™€๐Ÿ™€ @virginmedia time to switch?

  • Dave_Syracuse
    Dave (@Dave_Syracuse) reported

    @virginmedia your WiFi is still not working. Please sort it out.

  • caileachcrubach
    caileachcrubach (@caileachcrubach) reported

    @virginmedia I sincerely hope you remove any charges for the outage time scale. Bloody awful 'service'.