Virgin Media

Virgin Media Outage Report in Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Derbyshire, England 02/05/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Chesterfield, Alfreton, Selston and Derbyshire.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Wi-fi
United KingdomChesterfield Internet
United KingdomAlfreton Phone
United KingdomSheffield Total Blackout
United KingdomSheffield Wi-fi
United KingdomChesterfield Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • BEN_GR33N Ben Green (@BEN_GR33N) reported from Derbyshire, England

    @virginmedia whats going on with your network, just lost TV and internet in DE area.

  • giinagii GiinaGii 🐱 (@giinagii) reported from Sheffield, England

    @Condieflyy My virgin media went down this morning too 👀

  • Amy_1867 Amy 🦉 (@Amy_1867) reported from Sheffield, England

    @virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it

  • peterboardman64 Peter Boardman (@peterboardman64) reported from Chesterfield, England

    @virginmedia no internet service in Chesterfield S40? What’s the problem?

  • BMinion25 Becks. 🐏 (@BMinion25) reported from Derbyshire, England

    @virginmedia down again, fourth time in 2 weeks… what am I paying for? 🤔🤔

  • MissBeBop Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

  • John_murphy1 John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.

  • Luketh13ttv Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

  • Sheffield_Boy Marc Riley (@Sheffield_Boy) reported from Sheffield, England

    @virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?

  • leannerains Leanne Rebecca (@leannerains) reported from Sheffield, England

    @SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff

  • MissBeBop Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

  • 67BLADE Mark Bell (@67BLADE) reported from Chesterfield, England

    @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

  • John_murphy1 John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.

  • goonie2008 Andrew Lee (@goonie2008) reported from Sheffield, England

    @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

  • Ray_Lennox Tom Clark (@Ray_Lennox) reported from Sheffield, England

    @virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks

  • TheG0000ner Gooner (@TheG0000ner) reported from Chesterfield, England

    Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    @mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx

  • chococlaire77 Claire Stewart (@chococlaire77) reported from Sheffield, England

    Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Derbyshire, England

    @virginmedia About old equipment which I sent back two years ago when in left your service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mimojane87 Michelle Dover (@mimojane87) reported

    @virginmedia 1.absolute shocking service. Had an account with you for over 4 years for it to be disconnected 2 weeks ago. First call to find our what has happened I was told you had confirmation that I was leaving the property when I explained this is definitely not the case

  • mimojane87 Michelle Dover (@mimojane87) reported

    @virginmedia your agents were either lying to me daily or just couldn't be bothered to look into this deeper and kept going with same story of this correction form and to wait 24 hours. Surely after the 3rd time of this not working and constant call from your customer this would be looked int

  • 2272e0ff564545c Matt (@2272e0ff564545c) reported

    @virginmedia broadband is out in SE19 2AP. Can you advise when a fix is coming,

  • samdee21 samuel (@samdee21) reported

    @WeekendWireless @virginmedia So after spending 3 days with Gareth trying to resolve the virgin issues... we found the stock business router to be substandard ...

  • mimojane87 Michelle Dover (@mimojane87) reported

    @virginmedia 3. Next phone call I am told there is a back log and the 24 hours resolution is now 3 to 5 days. Next phone call after 5 days I am told I cannot be reconnected as an account in another name in MY address is active. It now has to go to the fraud team.

  • TacticalHotdog_ Sean Mullen (@TacticalHotdog_) reported

    @virginmedia "no known issues" Had no connection all day, what are we paying for exactly?

  • WiLlL2588 Will L (@WiLlL2588) reported

    @virginmedia yet another call to customer service who confirmed no credit has been applied. Another month of you taking the wrong amount. 3 complaints, 2 on phone, 1 on website. No reply within 28 days. You now have ~£200 of my money! Will now be taking my case to @BBCWatchdog

  • canadian_eire Robyn (she/her) (@canadian_eire) reported

    @virginmedia Once I sign in, how do I "test the line"? Is there a specific feature or something? Will take a while to get the site loaded so I can log in (on mobile data now)

  • aeron_dudas aeron dudas (@aeron_dudas) reported

    @virginmedia Rebooted several times, and reset once! How much do I have to do before you fix/ replace it?

  • Tystar00 Richard Forster (@Tystar00) reported

    @virginmedia Don't do it people when it works its great, when it doesn't work good luck getting it fixed. They have the worst service known its horrific