Virgin Media

Virgin Media Outage Report in Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Derbyshire, England 03/03/2026 08:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Alfreton, Sheffield, Chesterfield and Selston.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlfreton Internet
United KingdomSheffield Wi-fi
United KingdomSheffield TV
United KingdomChesterfield TV
United KingdomSheffield Phone
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • jedimaster1982 Paul E (@jedimaster1982) reported from Derbyshire, England

    Annoying intermittent BB and TV loss of service in the Derby area by @virginmedia at the moment.

  • antonyrayworth Antony Rayworth (@antonyrayworth) reported from Sheffield, England

    @virginmedia it's terrible again guys I'm trying to watch the football upstairs

  • martynenglish2 martyn english (@martynenglish2) reported from Blackwell, England

    @virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received

  • andyhall280 Shhhhhhhh (@andyhall280) reported from Sheffield, England

    Virgin media red button for sky sports not working!.. paid £10 for ifollow for the 2nd half #swfclive ...wish id have done this earlier while been on hold to virgin for 45mins!

  • HarlamTK Harlam - TK (@HarlamTK) reported from Sheffield, England

    Sorry for the stream issues tonight and having to cut it short but @virginmedia is being intermittent at best and drop my connection 3 times so I had to call it a night. Hopefully all will back to normal tomorrow after @That_King_Thing recording 👍🏻

  • richweedon77 Richard Weedon (@richweedon77) reported from Derbyshire, England

    @virginmedia why do I keep having to tweet you regarding you appalling broadband. Again your service is down in DE3 area and I may have to go into work rather than work from home like I should be

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    Wow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each

  • martynenglish2 martyn english (@martynenglish2) reported from Blackwell, England

    @virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !

  • antonyrayworth Antony Rayworth (@antonyrayworth) reported from Sheffield, England

    @virginmedia It's terrible no picture no internet

  • NewpcOldguy Realoldguy/newpc (@NewpcOldguy) reported from Hucknall under Huthwaite, England

    @railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.

  • JohnFoster1969 John Foster (@JohnFoster1969) reported from Sheffield, England

    @virginmedia I called 150’to complain got passed around as always they told me@I’d have to reschedule and I refused as it was no fault of mine , after an hour on hold I asked for customer complaints and was put through , the lady was dealing with my issue and I was put on hold again

  • razzo1 ryan tobin (@razzo1) reported from Eastwood, England

    @virginmedia sort football out on redbutton #awful

  • JohnFoster1969 John Foster (@JohnFoster1969) reported from Sheffield, England

    @virginmedia Had yet another fault with V6 box , called helpline , promised an engineer today between 12-4pm I’ve waited in from 9:30 am never left the house , a card was pushed through from engineer saying he’d missed me , he didn’t knock or ring the bell , fuming is an understatement

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Sheffield, England

    @virginmedia I’ve contacted them numerous times - they have my service complaint - over 40 days they had it - my account number is in this thread somewhere

  • Davidbenton2020 David Benton (@Davidbenton2020) reported from Sheffield, England

    @virginmedia your service is utterly unacceptable and rubbish I pay my bill today then my broadband and TV dont work I want to leave you ASAP never had a issue with sky

  • HarlamTK Harlam - TK (@HarlamTK) reported from Sheffield, England

    Sorry for the drop outs in streams over the last few days. Ill be raising it with @virginmedia as it sucks for you guys to be watching me and then it suddenly go offline without warning. Thanks for the support through the issues. You are all awesome 💙 #stream #streaming #twitch

  • PolH1966 Pauline Hancock (@PolH1966) reported from Derbyshire, England

    @virginmedia Customer Loyalty!! None! 25 years continuous service. Can't get my name right. Retention team ignorant and useless. My bill went up from £25 to £28.50 and the BEST they can do to keep me is £39!!!!!! What a Joke. Bye Bye Virgin. You've lost the plot!!!!

  • jonrileynffc Jon (@jonrileynffc) reported from Selston, England

    @virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕

  • jonrileynffc Jon (@jonrileynffc) reported from Selston, England

    @virginmedia No faults. Other channels fine. Just sky sports quality is terrible

  • JohnFoster1969 John Foster (@JohnFoster1969) reported from Sheffield, England

    Once again let down by @virginmedia waited in for engineer to come fix V6 box again , only to have a card pushed through door saying I wasn’t home , absolutely fuming 😤 better get this sorted

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mariabatson maria batson (@mariabatson) reported

    @virginmedia terrible service !!! Cannot get through line keeps going dead !!! No internet and home schooling needs to get done . Can some one get back to me ASAP

  • rhapsfx MD (@rhapsfx) reported

    @virginmedia frequent broadband disconnection yesterday. fixed it by rebooting the router. On the last issue,I used your service status analyzer which suggested me to book engineer appoint. Is it worth keeping appointment knowing the problem might not occur again when he comes?

  • davidasimmons David Simmons (@davidasimmons) reported

    @virginmedia I submitted a complaint online New Year’s Day, I have not received a response yet. Please can you confirm how long it should take?

  • minstrel69 Matthew (@minstrel69) reported

    @virginmedia Services been down since tea time yesterday. Got a phone call yesterday morning to say account transfer would go ahead. How long does it take for the transfer to complete as the old account is closed now as it tells me when i try log in online

  • biggc1970 graham cross (@biggc1970) reported

    @virginmedia hi, how do I get some WiFi boosters from you, performance of my WiFi is poor upstairs and I. The downstairs room away from my router

  • 1986Rjm Becky (@1986Rjm) reported

    @virginmedia I understand Covid is a trying time for everyone, however, constant issues from your internet adds to this, making working from home/home schooling incredibly difficult. I just need to speak to someone without been fobbed off! Why is this so hard?! #virginmediahelp!

  • LeedsNFev LUFC 🏆 &FRRLFC (@LeedsNFev) reported

    Dear @virginmedia how the hell are kids supposed to do remote lessons when the WiFi keeps dropping? Had nothing but issues since moving to virgin!

  • lizwm lizwm (@lizwm) reported

    @virginmedia Haven't got an Etherley cable. Will get one during the day and try later. Was hoping it was an area issue.

  • badassscotsman ochaye😜 (@badassscotsman) reported

    @virginmedia OK but I was told I could cancel my contract giving you the 30days warning to cancel my contract because of the price hike. Plus the fact I'm definitely not getting what I'm getting. Wireless issues told I could get boosters for £3 £4 per month for my sons rooms to get a signal

  • dontbeaknobhed Andrew (@dontbeaknobhed) reported

    @virginmedia About half an hour ago, the gentleman on the phone said the 14th was the first available appointment. I've got no service at all though and poor mobile signal, I can't do any work and my student nurse partner can't connect to do her uni course work.