1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. Virgin Media
  6. โฏ
  7. Derbyshire
Virgin Media

Virgin Media outages and service status in Derbyshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • The most recent signal from this area was received Jul 9, 11:40 PM GMT+1.
  • 100% Wi-fi (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at Virgin Media

Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Ripley, and Alfreton.

CityProblem TypeReport Time
Chesterfield Wi-fi 5 days ago

Nearby cities with recent reports

Chesterfield

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • KMShaw75
    Karl shaw (@KMShaw75) reported from Derbyshire, England

    @erskinetom29 @virginmedia Itโ€™s gone quiet ๐Ÿคซ no help from VM

  • petetweet1306
    Pete Hudson (@petetweet1306) reported from Derbyshire, England

    @virginmedia No tv signal in Derby ?

  • jijimon2000
    ๐Ÿคท๐Ÿผโ€โ™‚๏ธMatt Batesโ„ข๐Ÿ‘จ๐Ÿผโ€๐Ÿ’ป (@jijimon2000) reported from Brimington, England

    @virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if itโ€™s not working, thatโ€™s gonna cause me a huge amount of stress

  • giinagii
    GiinaGii ๐Ÿฑ๐ŸŒฟ (@giinagii) reported from Tupton, England

    @virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!

  • acmtix
    ๐˜ผ๐™™๐™–๐™ข๐Ÿฐ (@acmtix) reported from Eastwood, England

    @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

  • RachelOTstudent
    Rachel (@RachelOTstudent) reported from Derbyshire, England

    @virginmedia Also, TV uses Ethernet cable, so it isnโ€™t even WiFi thatโ€™s the problem......

  • Michaelh747
    Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia what's the number I need to cancel the service? I'm so fed up at the moment

  • MissBeBop
    Bhavna ๐Ÿ™‹๐Ÿฝโ€โ™€๏ธ (@MissBeBop) reported from Eastwood, England

    When @virginmedia wifi is working itโ€™s bloody amazing, when you need to raise an issue with them itโ€™s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

  • acmtix
    ๐˜ผ๐™™๐™–๐™ข๐Ÿฐ (@acmtix) reported from Eastwood, England

    @virginmedia The loss of service registration doesn't even work!

  • Luketh13ttv
    Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    @virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?

  • Luketh13ttv
    Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

  • AmazonAquatics1
    Amazon Aquatics (@AmazonAquatics1) reported from Ripley, England

    @virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid

  • BEN_GR33N
    Ben Green (@BEN_GR33N) reported from Derbyshire, England

    @virginmedia whats going on with your network, just lost TV and internet in DE area.

  • barmylad34
    leigh.butler ๐Ÿ (@barmylad34) reported from Derbyshire, England

    @virginmedia why are you still not providing tv services today? Blackout!

  • Tearastar
    Sophie (@Tearastar) reported from Derbyshire, England

    @virginmedia We spoke to you guys last Tuesday apparently there is an issue effecting 25% of our area @AceTrainerLiam knows more heโ€™s the account owner

  • acmtix
    ๐˜ผ๐™™๐™–๐™ข๐Ÿฐ (@acmtix) reported from Eastwood, England

    @Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a ยฃ1 a message for a message never sent or received. Criminal.

  • marie_kate2
    ๐ŸŒน M-K ๐ŸŒน ๐Ÿ‡ฎ๐Ÿ‡ช (KATE) (@marie_kate2) reported from Matlock, England

    @RaziqulYT @virginmedia Tell them to *******. Mine is 4g and has never dropped. 3network.

  • acmtix
    ๐˜ผ๐™™๐™–๐™ข๐Ÿฐ (@acmtix) reported from Eastwood, England

    @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

  • jonrileynffc
    Jon (@jonrileynffc) reported from Selston, England

    @virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are ๐Ÿ˜•

  • Baltimorebound1
    Andy Greatbatch (@Baltimorebound1) reported from Derbyshire, England

    @virginmedia 45 mins so far being passed around different teams to get some resolution to a complaint raised 2 weeks ago, with no response!! Currently on hold again because you can never get through to speak to someone without a 15-20 min wait!! And a 30 quid increase in my bill!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RobSFowler
    Rob Fowler (@RobSFowler) reported

    @virginmedia this is disgraceful! Look into it and do better, much better. From a customer of yours that is currently considering his options!

  • AmyHeppi
    Amy Heppingstall (@AmyHeppi) reported

    @virginmedia What a nightmare it is to be a virgin media customer terrible wifi ALL week and now the tv box doesnโ€™t work - honestly investigating moving to Sky as Iโ€™m not getting the service Iโ€™m paying for!

  • SirPuppetPaul
    ๐—ฃ๐—ฎ๐˜‚๐—น (Sign name: Puppet) (@SirPuppetPaul) reported

    @MichelleBeckett Truly awful. I worked in customer services for a very long time and @virginmedia just needs to get better. It's never about the profits, it's what you're doing for the customer. Put yourself in Michelle's shoes. How would YOU like to be treated like this?! I'm sorry Michelle.

  • cheesepudding3
    L.J.C. (@cheesepudding3) reported

    @MichelleBeckett @SkyUK @VodafoneUK Yep Virgin Media and the TV licence people - they are awful.

  • PDogTricks
    PDogTricks (@PDogTricks) reported

    @ClientsSupTech @missLucy127 Be careful. X is awash with accounts claiming to represent big companies. Only a profile pic given, no website quoted. DM supposedly to identify a customer may in fact be phishing for personal details. If @virginmedia cared they would report such accounts, get them closed down.

  • ECTXPLXSM
    Jordan || Dean Kinnie || (@ECTXPLXSM) reported

    I'm trying to be active but virgin media sucks sorry guysss

  • shuseihayakawa
    ๐™ฃ๐™ฎ๐™ญ๐™ž๐™š ๊ฏญ๐ŸชฝโŸก (@shuseihayakawa) reported

    @virginmedia yeah, no. been without internet for a week and engineer was supposed to fix our outside cables today. just got a message saying it's been rescheduled for next month. your customer service is pathetic and disgusting. can't wait to switch.

  • lynport
    lynda (@lynport) reported

    Can you really afford such bad PR for your crass behaviour @virginmedia ? I think not. Wake up and put it right please.

  • Myfourjoys
    Jenny B (@Myfourjoys) reported

    @virginmedia Iโ€™m not happy with yr internet service. Every day this week there has been a loss to my service and this is happening weekly. There has been times when Iโ€™ve thought itโ€™s an outage! NO SERVICE NOW SORT IT OUT PLEASE ๐Ÿ˜ก

  • 1836golftour
    1836golf tour (@1836golftour) reported

    @MichelleBeckett @SkyUK @VodafoneUK Had the same experience with Virgin Media. They`re a disgrace 3 months down the line.