Virgin Media outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield.

City	Problem Type	Report Time
Chesterfield	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  Jamie Gilliver (@GilliverJamie) reported 2 seconds ago from Derbyshire, England

  Having to use my #Mobilehotspot because @virginmedia can’t seem to get there internet to work! Been going on the whole of #lockdown now!!! #working from home #Sucks!!! Canny wait to be out of contract!!!

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 56 seconds ago from Eastwood, England

  @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

• 
  Michael Wallage (@Chops_Wallage) reported 7 minutes ago from Ripley, England

  @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

• 
  Ash Stanley (@Ashur_Stanley) reported 9 minutes ago from Derbyshire, England

  @virginmedia About old equipment which I sent back two years ago when in left your service

• 
  KaiQom 🎮⚽️ (@KaiQom) reported 13 minutes ago from Derbyshire, England

  @virginmedia it seems will be getting my vote when I switch mobile in a few weeks time. Please tell me you'll have some decent deals to help make the switch easier! 🤣

• 
  🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported 13 minutes ago from Brimington, England

  @virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress

• 
  Tony P (@WorTony) reported 14 minutes ago from Selston, England

  Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

• 
  Karen Smith (@karen_smithxx) reported 30 minutes ago from Derbyshire, England

  @virginmedia can you confirm if there are any issues in DE22 please. Unable to connect to broadband.

• 
  Realoldguy/newpc (@NewpcOldguy) reported 34 minutes ago from Hucknall under Huthwaite, England

  @railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.

• 
  Andy Greatbatch (@Baltimorebound1) reported 34 minutes ago from Derbyshire, England

  @virginmedia 45 mins so far being passed around different teams to get some resolution to a complaint raised 2 weeks ago, with no response!! Currently on hold again because you can never get through to speak to someone without a 15-20 min wait!! And a 30 quid increase in my bill!

• 
  Richard Weedon (@richweedon77) reported 36 minutes ago from Derbyshire, England

  @virginmedia why do I keep having to tweet you regarding you appalling broadband. Again your service is down in DE3 area and I may have to go into work rather than work from home like I should be

• 
  Matthew Nash (@MJNashy) reported 40 minutes ago from Hucknall under Huthwaite, England

  @Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.

• 
  trevor tuffin (@trevortuffin) reported 43 minutes ago from Blackwell, England

  I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.

• 
  Michael Harrison (@Michaelh747) reported 43 minutes ago from Staveley, England

  @virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?

• 
  grumpy man (@Baddileyram) reported 45 minutes ago from Derbyshire, England

  @virginmedia 6:30. 30 mins after time slot. Engineer brilliant apologetic, sadly telephone customer service not so good. But at least I'm online this evening.

• 
  leigh.butler 🐏 (@barmylad34) reported 54 minutes ago from Derbyshire, England

  @virginmedia as usual disgusting service from you guys. Try to talk to someone you pass me on and cut me off. You show a number to call that says it’s incorrect and cut me off. You really are the worst provider in the country

• 
  Roberto Diniro (@primmacoffee) reported 56 minutes ago from Chesterfield, England

  Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

• 
  Richard Williams (@rlswilliams) reported 57 minutes ago from Eastwood, England

  Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔

• 
  N1CK 4LL666D (@nick_allgood) reported 57 minutes ago from Derbyshire, England

  Waiting for the @dcfcofficial takeover is as painful as waiting for @virginmedia to deliver the phone I ordered on the 3rd May. So putting this out there - always been happy with Virgin but what’s the best mobile network cause it looks like I’ll be moving.

• 
  Karl shaw (@KMShaw75) reported 58 minutes ago from Derbyshire, England

  @virginmedia guys I'm trying to stay calm but your poor service and none communication is worrying me now. No loyalty to a long loyal customer.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris 🍺 (@cbm64) reported 2 minutes ago

  @Benleo Some years back I was having awful issues with VirginMedia. On one visit my then 3yr old son looked at the engineer and said in a super clear voice - Sky is even better - the tag line at the time. The chap and I stopped arguing and just started laughing our asses off!

• 
  George Homilton (@georgehomiltonx) reported 2 minutes ago

  @Benleo @virginmedia After multiple calls to their call centres in recent months I have come to the conclusion that their agents run a competition to see who can get a customer the angriest and an award is given at the end of the month.

• 
  laney ☆ (@worldsaapart) reported 4 minutes ago

  @virginmedia is the wifi down in the M38 area? My mum can't log into the wifi on her phone or tv and when she tries it says it's not in range

• 
  shystiesosa (@shystiesosa) reported 4 minutes ago

  @EnarialP @virginmedia @JoyB40 Is the Internet down for Verizon?

• 
  ABabySeagull🇬🇧🇮🇪 (@ABabySeagull) reported 9 minutes ago

  @Benleo @virginmedia I agree. Even when I had decided to leave, it would have been easy to escape from Alcatraz than cancel the contract. Never again!

• 
  jamiezerofour (@jamiezerofour) reported 9 minutes ago

  @Benleo @virginmedia Serious point - I have never ever ever considered virgin media because, for at least 20 years - they have had the most appalling customer services reputation.

• 
  Alan Dillon (@AlanDillon26041) reported 17 minutes ago

  @Benleo @virginmedia Ben , should of gone Starlink. These all in one sell you a carpet as well, just ain't working anymore. You try to save money with an all in one, all you get is problems.

• 
  CFC Cathy (@CFCCath) reported 26 minutes ago

  Been a customer for 20 years and intermittent signal for last 48 hours on @virginmedia and prices going up By 25%. Time for us to part our ways methinks …

• 
  TessaRestoreBritain🇬🇧🇮🇪 (@TessaOutlook) reported 27 minutes ago

  @Benleo @virginmedia You should speak to @dshensmith about this, he's had some issues himself with these companies but to do with phones. He might be able to give some advice obviously not legal or watch his videos if you haven't very good information in them

• 
  England My Country I Love You (@UpTheVibration) reported 28 minutes ago

  @jomickane @Benleo @virginmedia I've always found them to be really good, been with them years, never a problem, broadband connection is great - we're high usage, and this year they even emailed me to let me know they were keeping my existing discount when my contract was up, I usually renegotiate each time