Virgin Media outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Ripley, and Alfreton.

City	Problem Type	Report Time
Chesterfield	Internet	4 days ago
Chesterfield	Internet	4 days ago
Ripley	Wi-fi	4 days ago
Alfreton	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  trevor tuffin (@trevortuffin) reported 9 minutes ago from Blackwell, England

  VIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.

• 
  Thomas Robinson (@Tomasu87) reported 12 minutes ago from Staveley, England

  @virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 14 minutes ago from Eastwood, England

  @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

• 
  Chris Whitmore (@ChrisWhitmore31) reported 17 minutes ago from Derbyshire, England

  @virginmedia Not really wanted to speak to the complaints department but was told they are not working! Happy to take people’s money but not happy to help if you have a complaint! Very strange way to do business

• 
  John Byrne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@derbytrim) reported 29 minutes ago from Belper, England

  @virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 30 minutes ago from Eastwood, England

  @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

• 
  Robin Palmer (@robbiederby) reported 32 minutes ago from Derbyshire, England

  @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

• 
  Richard Williams (@rlswilliams) reported 36 minutes ago from Eastwood, England

  .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

• 
  falafel&taters (@falafeltaters) reported 37 minutes ago from Derbyshire, England

  @virginmedia your customer service has no idea how to handle a call, calling 2 times, 2 different answers, shame

• 
  N1CK 4LL666D (@nick_allgood) reported 39 minutes ago from Derbyshire, England

  Waiting for the @dcfcofficial takeover is as painful as waiting for @virginmedia to deliver the phone I ordered on the 3rd May. So putting this out there - always been happy with Virgin but what’s the best mobile network cause it looks like I’ll be moving.

• 
  🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported 40 minutes ago from Brimington, England

  Third night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN

• 
  That There PLEB (@TT_PLEB) reported 41 minutes ago from Hucknall under Huthwaite, England

  @virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.

• 
  Ben Green (@BEN_GR33N) reported 42 minutes ago from Derbyshire, England

  @virginmedia No faults mentioned, cant get through on the phone to you either. Just found we have no TV, tried rebooting, didnt help.

• 
  thomas coupe (@thomas_koop) reported 43 minutes ago from Hucknall under Huthwaite, England

  @virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service

• 
  RIGGO (@rigg0o) reported 45 minutes ago from Eastwood, England

  Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

• 
  Michael Harrison (@Michaelh747) reported 47 minutes ago from Staveley, England

  @virginmedia what's the number I need to cancel the service? I'm so fed up at the moment

• 
  Andy Greatbatch (@Baltimorebound1) reported 53 minutes ago from Derbyshire, England

  @virginmedia 45 mins so far being passed around different teams to get some resolution to a complaint raised 2 weeks ago, with no response!! Currently on hold again because you can never get through to speak to someone without a 15-20 min wait!! And a 30 quid increase in my bill!

• 
  Ryan🏳️‍🌈 (@RyyyyRyyy) reported 54 minutes ago from Chesterfield, England

  @virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.

• 
  Dave Maran (@DaveMaran) reported 56 minutes ago from Brinsley, England

  @virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 59 minutes ago from Eastwood, England

  @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joy Harris (@bengalisgirl) reported 1 minute ago

  @virginmedia My tv screen has message saying Network out of range days of no service for hour upon hour

• 
  Steve Murray Music (@smurraycomposer) reported 2 minutes ago

  @virginmedia Sent an email ad for Wifi Pods. Clicked the link — can't buy one. Googled it — same issue. You're actively losing sales from your own marketing. Someone needs to audit your funnels urgently - you're losing money.

• 
  Urban Groove (@Urban__Groove) reported 3 minutes ago

  @virginmedia How dare you give your crap partners O2 @O2 permission to set up a direct debit in my account without my permission? 😡 Next time you pull a stunt like that i will end my contract immediately and go else where, You thieving B******* 😡

• 
  Steven Jackson (@StevieJ____) reported 5 minutes ago

  @OliverGMcManus @virginmedia Why did you not just log a formal complaint then go to the ombudsman when they say they won't let you leave without paying the fees? The ombudsman would clearly side with you and you probably would have already been with a new provider by now

• 
  Adam Tracey (@adamtracey8) reported 12 minutes ago

  @virginmedia @scoobiesue82 Tried everything you have recommended @virginmedia and still have the issue. It is only with Big Bang Theory on TLC channel 128. Can we get an update on this

• 
  Alfie Pupper Esq 2 (@AlfiePupper) reported 12 minutes ago

  Hey @virginmedia how come the only part of your service that works consistently is billing? Posting on here because I have more chance of handcuffing a ghost than speaking to a human employee for help. Funny, cos when you wanted to sell your service we couldn’t get rid of you!

• 
  Mark vix (@Vikk3rs146) reported 13 minutes ago

  @virginmedia I don’t think you give a toss tbh in an age of working from home I had to hotspot and use my data to get through work the last 2 days ..texts from you to say it’s fixed then 10 mins later it’s down again ..I reckon in the 2 years of my current contract I’ve lost 20 days service

• 
  🌸 🙀 Teresa Cooper (@Teresacooper) reported 14 minutes ago

  @virginmedia Virgin media are screwing their customers over. There is no way an engineer takes this many days to fix a large outage. Many disabled customers are put in danger bc their equipment & emergency equipment use Virgin. They charge a lot of money for a terrible service.

• 
  Clare Mackenzie (@SillymumClare) reported 23 minutes ago

  @markrmifsud @virginmedia Please provide details of the actual issue @virginmedia as it is clearly serious. Estimated fix in my area is now June 1st. That would be 5 days without broadband. Please don't reply from a script. Honesty and accountability are required for disruption on this level. Thank you.

• 
  Jay (@Jason87r) reported 24 minutes ago

  @OliverGMcManus @virginmedia Contact ofcom or ombudsman as they have to show responsible attempts to fix the issue if not they need release from contract without penalty and they are also members of the telecoms auto compensation scheme so should be adding a certain amount of credit to ur bills