Virgin Media

Virgin Media Outage Report in Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Derbyshire, England 01/31/2026 23:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Alfreton, Sheffield, Selston and Derbyshire.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomAlfreton Phone
United KingdomSheffield Total Blackout
United KingdomSheffield Wi-fi
United KingdomChesterfield Total Blackout
United KingdomSelston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia It's been like this for a while. I cannot rely on the service at all.

  • iFletch__ 𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England

    @SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit

  • Mel_Jayne1207 MelissaJayne💋💕 (@Mel_Jayne1207) reported from Sheffield, England

    @SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    @reece_dinsdale @waynefoy @virginmedia Try message them on twitter they seem to get back to you quicker on social media .i stayed loyal to virgin for many years until the freeview episode when I changed to @SkyHelpTeam was so glad I did and it was cheaper by a lot virgin have no loyalty dad having same problem now x

  • badger63 judith badger (@badger63) reported from Sheffield, England

    Really disappointed with @virginmedia quality of home broadband... insufficient band width...paying a lot of money for really poor service...not good enough ... let's see what @sky can offer

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

  • KaiQom KaiQom 🎮⚽️ (@KaiQom) reported from Derbyshire, England

    @virginmedia it seems will be getting my vote when I switch mobile in a few weeks time. Please tell me you'll have some decent deals to help make the switch easier! 🤣

  • DigitalHazard DigitalHazard (@DigitalHazard) reported from Derbyshire, England

    @virginmedia @c_dobstar DE21 myself, found this tweet through a search, it's down here as well, rebooting the modem works for 5 mins then died, can't remember login stuff.

  • zakwinfield Zak Winfield (@zakwinfield) reported from Derbyshire, England

    Everybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they won’t do anything really to help those who have the full package 🤔👎 @virginmedia

  • iFletch__ 𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England

    @SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!

  • primmacoffee Roberto Diniro (@primmacoffee) reported from Chesterfield, England

    Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia yet again get this message.. paying for a service that I cant use. #sortitout

  • pso_kt PsO kt (@pso_kt) reported from Sheffield, England

    @virginmedia hi can you tell me if there's any issues in S6 please,

  • pso_kt PsO kt (@pso_kt) reported from Sheffield, England

    @virginmedia Ha iv just grabbed a technician outside shevis going to run a test as she visiting addresses with same issues 👌

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia The loss of service registration doesn't even work!

  • philipbackhouse Phil Backhouse 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴‍☠️ (@philipbackhouse) reported from Sheffield, England

    @virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.

  • badger63 judith badger (@badger63) reported from Sheffield, England

    @virginmedia We are dissatisfied with virgin medis. Poor delivery of streaming services and in House wifi. Numerous occasions where service is cut or slow. Please advise how we can improve this

  • dacurrie1 manicmum (@dacurrie1) reported from Derbyshire, England

    @virginmedia Your internet service is shockingly slow today

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Sim_LKS Kahsim Lee (@Sim_LKS) reported

    @virginmedia This isn’t working! I tried calling and now it just sends me a text message to the link on the help section. I’ve been through the factory reset and it’s not helped!

  • McCullochNick Nick McCulloch (@McCullochNick) reported

    @virginmedia I’m not discussing my account. I’m asking for honesty of the scale of the issue you have in London right now! Sending me a text number for your useless bot just starts more endless loops and nothing being done to fix the issue, no updates and no truth about what is wrong!

  • BMVideoUK Ben Macrow (@BMVideoUK) reported

    @stevejenkins85 @EricaKnight31 @virginmedia I finally got my issue (fault) sorted on Friday, ironically over the phone, so I never needed the failed engineer call out anyway! I think your best bet if you can is to call customer services at 9am, stick your hands free kit in, and wait it out on the phone...

  • grumppot GrumpPot 😷 (@grumppot) reported

    @virginmedia Yes I texted. I heard nothing until eventually a text saying 'We just wanted to check if you still need help with your query?' Well guess what! I'm not posting on a bloody forum to get help switching/activating TiVo boxes activated. You need to speak to you customers sometimes.

  • QprShivvy shivam patel (@QprShivvy) reported

    @virginmedia They said u can order it online or through the app. It doesn't work and I did inform your customer service to send one but same again told to order through the app. Cmon its been like 3 months since we upgraded our package to a faster broadband but still no Internet in my kitchen

  • iso25999893 iso (@iso25999893) reported

    @virginmedia is your call centre down? Can’t get through. I did earlier this morning as was rudely disconnected. #poorservice

  • allthenooks 📖 (@allthenooks) reported

    @virginmedia Yes it says the service is down again, which I already know. That isn't a solution. Your text help is useless, it just asks me to check the status page just like you do.

  • MATT_WWFC_ROCK MATT WWFC ROCK /\_/\ (@MATT_WWFC_ROCK) reported

    @virginmedia I raised a formal complaint on the 8/12/20. I received an email response on the 5/1/21 saying that “education given” was an acceptable resolution. I have spent over 2 and a half hours on the phone to your retentions / customer care department to have the call disconnected twice.

  • davidtalisman David Talisman (@davidtalisman) reported

    Dear @virginmedia Now that I'm not a customer of yours, a quick summary of my four years as a broadband customer. 1) Joined in around January 2017. After the first week, your service went down completely for TWO MONTHS.

  • QprShivvy shivam patel (@QprShivvy) reported

    @LeeWestwick @virginmedia I don't think @virginmedia are here to solve anything. Staff are just hired to make up the numbers. Very frustrating. Intelligent Wifi my foot, upgrade after upgrade. Costing me fortune every month for a shi*** product and service.