Virgin Media

Virgin Media Outage Report in Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Derbyshire, England 02/18/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Sheffield, Alfreton and Selston.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield TV
United KingdomSheffield Phone
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomAlfreton TV
United KingdomSheffield Internet

Community Discussion

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • Luketh13ttv Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    @virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • DeborahTaylor3 Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England

    @virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV

  • barmylad34 leigh.butler 🐏 (@barmylad34) reported from Derbyshire, England

    @virginmedia why are you still not providing tv services today? Blackout!

  • xjuewx Jules Tee (@xjuewx) reported from Sheffield, England

    @virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!

  • giinagii GiinaGii 🐱 (@giinagii) reported from Sheffield, England

    @Condieflyy My virgin media went down this morning too 👀

  • petetweet1306 Pete Hudson (@petetweet1306) reported from Derbyshire, England

    @virginmedia No tv signal in Derby ?

  • diddles1970 Diane Caira (@diddles1970) reported from Sheffield, England

    @virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?

  • flyingscotsmin1 Dave Martin (@flyingscotsmin1) reported from Eastwood, England

    @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

  • BEN_GR33N Ben Green (@BEN_GR33N) reported from Derbyshire, England

    @virginmedia whats going on with your network, just lost TV and internet in DE area.

  • olibrown77 Oli B (@olibrown77) reported from Sheffield, England

    @pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡

  • John_murphy1 John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!

  • arabella0404 Francesca novilla (@arabella0404) reported from Derbyshire, England

    @virginmedia your broadband is awful. Never works. Tried to call customer support, there is no number. Tried to check on internet for some help and it's very confusing. Very unhappy customer.

  • Luketh13ttv Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

  • pearson_alison Alison Pearson (@pearson_alison) reported from Sheffield, England

    @virginmedia why is the red button not working I've paid for this service

  • Tearastar Sophie (@Tearastar) reported from Derbyshire, England

    @virginmedia We spoke to you guys last Tuesday apparently there is an issue effecting 25% of our area @AceTrainerLiam knows more he’s the account owner

  • John_murphy1 John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.

  • Tearastar Sophie (@Tearastar) reported from Derbyshire, England

    God it’s been legit a week and they still haven’t fixed the internet wtf 😢 God @virginmedia sucks

  • rwgladwin Richard Gladwin (@rwgladwin) reported from Sheffield, England

    @virginmedia were there issues in S9 around 1020 this morning?

  • barmylad34 leigh.butler 🐏 (@barmylad34) reported from Derbyshire, England

    Anyone else got blank tv from @virginmedia ? Usual service of not supplying!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • williambailey30 William John Bailey🏴󠁧󠁢󠁷󠁬󠁳󠁿 💙ex🌹#Antifa (@williambailey30) reported

    @virginmedia I have had no mobile wifi in NW London for 24 hours now is there a problem ?

  • itsconsolation bethea (@itsconsolation) reported

    @virginmedia Hi still having problems with the Internet going down multiple times a day and when I try and run a test of broadband on the service status it just takes me in loops of run test, check everything's plugged in, re-run test, check everything's plugged in ect

  • Kylie0151 Kylie Simone (@Kylie0151) reported

    @virginmedia @OmbudServices please can you help me deal with this ! How can I escalate this

  • RahShivji Rahim Shivji (@RahShivji) reported

    @virginmedia Are you sure? It's still in unopened packaging that you sent me? Never been opened at all.

  • KayleighBlaker Kayleigh Blaker (@KayleighBlaker) reported

    @virginmedia got my first bill, 2 issues. 1. You only credited me 1 day without services when it was 2 and 2. Your agent Alisha told me I wouldn’t be charged the £35 fee? Hmmmm.

  • shahsamirp Samir shah (@shahsamirp) reported

    @virginmedia Terrible service. I’m left with no Internet TV or phone line. I am told the fault with take 2 weeks with no alternative. Appalling service

  • SpiralSt0rm Spiral (@SpiralSt0rm) reported

    @virginmedia I've explained this all to second line technician, should need to explain over twitter aswell... I had 1 guy try to sell me wireless extender even tho I'm wired another guy say my 500 meg down and 36 up was not enough for my needs which I only have 2 things connected to my hub..

  • OAaronovitch Owen Aaronovitch (@OAaronovitch) reported

    Was due for an installation 30/10/20. Still waiting, have gone to OFCOM. Worst customer service I've experienced. I'm 64, so that's saying something #virginmedia

  • jeannesmith1 jeanne smith (@jeannesmith1) reported

    @virginmedia Thank, I’ll try it. But why is VM making things so complicated? The same problem happened with @France24_fr

  • ChrisCooks9 ChrisCooks (Apparently a left wing twit) (@ChrisCooks9) reported

    @virginmedia How you do something for your landline customers and enable call blocking? Frequent scam calls and no facility to block/report. Oh, and the silent calls from your marketing number don't help either.