Virgin Media

Virgin Media Outage Report in Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Derbyshire, England 02/23/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Chesterfield, Alfreton and Selston.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield TV
United KingdomChesterfield TV
United KingdomSheffield Phone
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomAlfreton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • CarlmMorton Carl (@CarlmMorton) reported from Derbyshire, England

    @virginmedia You also told me on Tuesday that you had fixed the network issues.

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Tupton, England

    @virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!

  • RomegouxLouis Louis Romégoux (@RomegouxLouis) reported from Sheffield, England

    @virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @virginmedia Thanks for absolutely no help what so ever. Please fix your issues

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    @virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply

  • lettielou05 lettiebella🦉🇬🇧 (@lettielou05) reported from Sheffield, England

    @virginmedia first day of your internet snd massive regrets ! Can I cancel ? Cutting out constantly 😫

  • andyksheffield Andy Kershaw Media 🎙 (@andyksheffield) reported from Sheffield, England

    @StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.

  • nicki1712 nickih1 (@nicki1712) reported from Derbyshire, England

    @JaneHutchby @virginmedia That's awful I've had so much trouble with them. They did an upgrade which knackered up my tv and virgin tv took them months and several visits to admit it was that that messed it up and eventually got them to put back to what if was! Hope u get refund x

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    @virginmedia Yes both mum n dad are virgin and we’re still getting no signal

  • alexwhit3head_ Alex (@alexwhit3head_) reported from Sheffield, England

    Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.

  • andyksheffield Andy Kershaw Media 🎙 (@andyksheffield) reported from Sheffield, England

    @virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections

  • barmylad34 leigh.butler 🐏 (@barmylad34) reported from Derbyshire, England

    @virginmedia as usual disgusting service from you guys. Try to talk to someone you pass me on and cut me off. You show a number to call that says it’s incorrect and cut me off. You really are the worst provider in the country

  • mandybaps1 Amanda Brightmore (@mandybaps1) reported from Sheffield, England

    @virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves

  • karen_smithxx Karen Smith (@karen_smithxx) reported from Derbyshire, England

    @virginmedia can you confirm if there are any issues in DE22 please. Unable to connect to broadband.

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!

  • BMinion25 Becks. 🐏 (@BMinion25) reported from Derbyshire, England

    @virginmedia hello internet is down and has been since 7:15am this morning……

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dukeoftadley Richard High (@dukeoftadley) reported

    @virginmedia @virginhelp @virginmedia any danger of movement on this? I’m fed up after a month and am certain that I won’t make the mistake of using Virgin Media ever again! Liars and scammers with hopeless customer service

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia @virginmedialife @VMSolutions_ I just want reconnecting, and I want someone to recognise that we should not have been disconnected, and treat this with some urgency. Or even acknowledge that it needs resolving, and that you have some concern for my situation and the stress it is causing.

  • JRainhorn Judith Rainhorn (@JRainhorn) reported

    Hey @virginmedia How is it possible to cancel a Media contract with you 🤬😡🤬😡??? Please DM me! Or I will file a complaint for racketeering! Looking forward to it, thanks.

  • dancingmedjm Julie🌈 (@dancingmedjm) reported

    @virginmedia I suppose, I’ve never had this issue before and it seems such a coincidence that i lost signal from arriving abroad. I have had the sim a while though so perhaps. Thanks for your help!

  • LeeDaws19 Lee Dawson (@LeeDaws19) reported

    @virginmedia Been trying that since 9am this morning without any success. The service provided has been truly appalling

  • LeeDaws19 Lee Dawson (@LeeDaws19) reported

    @virginmedia No because I cannot get through and the issues are getting worse. This service is appalling

  • Bob_Slaymaker Bob Slaymaker (@Bob_Slaymaker) reported

    @virginmedia Thanks for this. So can I confirm that the only way to cancel is by calling virgin or writing them a letter? Can you confirm the options on how to cancel?

  • tdoyle1982 Tom Doyle (@tdoyle1982) reported

    @virginmedia someone on the phone called john has just said he will call me back when hes resolved the issue, Thing is not any point did he ask about the details of the issue . #betterconnected what a joke

  • sorayamatthews_ Soraya Matthews (@sorayamatthews_) reported

    @virginmedia You won’t move our service but want to penalize us if we cancel. And now your agent chose to hang up on us.

  • WeeHenJenxo Jen 💕 (@WeeHenJenxo) reported

    @virginmedia is absolutely shocking service man, internet drops 5 times day, in the middle of the work day decide to do works in the middle of that until 6pm meaning I can’t do my job, and then when I get through to customer service, I get mansplained to and hung up on. SOUND 👍🏼