Virgin Media outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield.

City	Problem Type	Report Time
Chesterfield	Wi-fi	3 days ago
Chesterfield	Wi-fi	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  Thomas Robinson (@Tomasu87) reported 2 minutes ago from Staveley, England

  @virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again

• 
  Peter Boardman (@peterboardman64) reported 3 minutes ago from Chesterfield, England

  @virginmedia no internet service in Chesterfield S40? What’s the problem?

• 
  falafel&taters (@falafeltaters) reported 6 minutes ago from Derbyshire, England

  @virginmedia your customer service has no idea how to handle a call, calling 2 times, 2 different answers, shame

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 7 minutes ago from Eastwood, England

  @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

• 
  Mark Simms (@marksimms3) reported 9 minutes ago from Selston, England

  @bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..

• 
  falafel&taters (@falafeltaters) reported 10 minutes ago from Derbyshire, England

  @virginmedia About loosing connection all the time, and about the bill, 2 different answers, used to be a good customer service, after 10 years with, I'm really thinking of leaving you.

• 
  Zak Winfield (@zakwinfield) reported 11 minutes ago from Derbyshire, England

  Everybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they won’t do anything really to help those who have the full package 🤔👎 @virginmedia

• 
  Karl shaw (@KMShaw75) reported 13 minutes ago from Derbyshire, England

  @virginmedia That was the first thing I did. It was working this morning but has just stopped. It’s done it before as well. I’ve triple checked again and the same problem

• 
  Michael Harrison (@Michaelh747) reported 14 minutes ago from Staveley, England

  @virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?

• 
  Ben Green (@BEN_GR33N) reported 14 minutes ago from Derbyshire, England

  @virginmedia No faults mentioned, cant get through on the phone to you either. Just found we have no TV, tried rebooting, didnt help.

• 
  KaiQom 🎮⚽️ (@KaiQom) reported 15 minutes ago from Derbyshire, England

  @virginmedia it seems will be getting my vote when I switch mobile in a few weeks time. Please tell me you'll have some decent deals to help make the switch easier! 🤣

• 
  Francesca novilla (@arabella0404) reported 19 minutes ago from Derbyshire, England

  @virginmedia your broadband is awful. Never works. Tried to call customer support, there is no number. Tried to check on internet for some help and it's very confusing. Very unhappy customer.

• 
  Pete Hudson (@petetweet1306) reported 24 minutes ago from Derbyshire, England

  @virginmedia No tv signal in Derby ?

• 
  Roberto Diniro (@primmacoffee) reported 31 minutes ago from Chesterfield, England

  Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

• 
  Karl shaw (@KMShaw75) reported 43 minutes ago from Derbyshire, England

  @virginmedia guys I'm trying to stay calm but your poor service and none communication is worrying me now. No loyalty to a long loyal customer.

• 
  Sophie (@Tearastar) reported 49 minutes ago from Derbyshire, England

  @virginmedia We spoke to you guys last Tuesday apparently there is an issue effecting 25% of our area @AceTrainerLiam knows more he’s the account owner

• 
  thomas coupe (@thomas_koop) reported 49 minutes ago from Hucknall under Huthwaite, England

  @virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service

• 
  Michael Harrison (@Michaelh747) reported 51 minutes ago from Staveley, England

  @virginmedia what's the number I need to cancel the service? I'm so fed up at the moment

• 
  trevor tuffin (@trevortuffin) reported 58 minutes ago from Blackwell, England

  VIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.

• 
  Matthew Nash (@MJNashy) reported 59 minutes ago from Hucknall under Huthwaite, England

  Is the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim Bauld (@jimbauld) reported 7 minutes ago

  @virginmedia At £16 for a rental it shouldn’t even be a question … never mind “understanding” and “appreciating” …. Get it sorted 😡

• 
  Stephen Old #FBPE (@StephenOld) reported 12 minutes ago

  @thenorth4theeu @virginmedia Who id you change to? I have had enough of Virgin. My internet works but the landline has not worked for months. It is impossible to get help from them.

• 
  Andrew Parmenter (@AndyP1982) reported 14 minutes ago

  @EE why can a new customer get a deal £10 a month cheaper than someone who has been a customer for nearly 5 years? Where is the customer loyalty? I’ve now signed up to @virginmedia #customerlost #customergained

• 
  Stephen Old #FBPE (@StephenOld) reported 16 minutes ago

  @virginmedia Do something about your useless Customer Service. You used to have shops and phone lines so that I could taslkd to a real person. Your automated systems have always been uselss and now you want me to send you an audio or a video message, neither of which works.

• 
  Clare B (@Gagabids) reported 18 minutes ago

  We've had no Prime for 3 days, what is the issue? @virginmedia

• 
  Kate and her girls (@kateandhergirls) reported 22 minutes ago

  @MartinSLewis plz help. @virginmedia told me I was out of contract when in fact I have another yr, tried to switch plans via your site & im currently paying £36pm for 500mb whereas new customers can pay £22.99 for 1GB. VM slapping me with almost £400 get out fee. 😭 #virginmedia

• 
  Shaun (@shauny67) reported 23 minutes ago

  @QxPain_ @virginmedia Restart phone then should connect to WiFi ensure it connects to your network then test with opening a browser and running a speed test

• 
  🅰️🅾️'🅱️🔻🍉 (@Weedabixxx) reported 24 minutes ago

  Why can't/wont either RTÉ or Virgin Media cover some of the Irish festivals with a live feed similar to Glastonbury? It's a damn shame.

• 
  blueview (@TheblueViews) reported 25 minutes ago

  @virginmedia is so ****, nothing loads, disconnects constantly from internet and always CS3300 every time there’s something to watch ,

• 
  Sleepy (@Sleepyteacher3) reported 28 minutes ago

  @virginmedia Hello! I still haven’t had an activation email to be able to watch TNT through HBO App. I have TNT in my package. I have chatted on live chat to different people who keep saying ‘wait 24 hours for email’. 24 hours later… no email! Getting no support😔