Virgin Media outages and service status in Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Jun 11, 6:20 PM GMT+1.
- Internet (75%)
- Wi-fi (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 16: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Ripley, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
Internet | 5 days ago |
|
Chesterfield
|
Internet | 9 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Pauline Hancock (@PolH1966) reported from Derbyshire, England@virginmedia Customer Loyalty!! None! 25 years continuous service. Can't get my name right. Retention team ignorant and useless. My bill went up from £25 to £28.50 and the BEST they can do to keep me is £39!!!!!! What a Joke. Bye Bye Virgin. You've lost the plot!!!!
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Karl shaw (@KMShaw75) reported from Derbyshire, England@virginmedia guys I'm trying to stay calm but your poor service and none communication is worrying me now. No loyalty to a long loyal customer.
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Chris Whitmore (@ChrisWhitmore31) reported from Derbyshire, England@virginmedia Not really wanted to speak to the complaints department but was told they are not working! Happy to take people’s money but not happy to help if you have a complaint! Very strange way to do business
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Jonathan Bullimore (@frog_j) reported from Brimington, England@Scopey1970 @virginmedia Had issues Sat night but ok from Sunday
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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N1CK 4LL666D (@nick_allgood) reported from Derbyshire, EnglandWaiting for the @dcfcofficial takeover is as painful as waiting for @virginmedia to deliver the phone I ordered on the 3rd May. So putting this out there - always been happy with Virgin but what’s the best mobile network cause it looks like I’ll be moving.
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Jamie Hickling (@Jamiehickling15) reported from Hucknall under Huthwaite, EnglandAy yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨
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Becks. 🐏 (@BMinion25) reported from Derbyshire, England@virginmedia hello internet is down and has been since 7:15am this morning……
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Linda Parnham (@LindaParnham) reported from Chesterfield, England@virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!
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Becks. 🐏 (@BMinion25) reported from Derbyshire, England@virginmedia down again, fourth time in 2 weeks… what am I paying for? 🤔🤔
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Dave Martin (@flyingscotsmin1) reported from Eastwood, England@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
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falafel&taters (@falafeltaters) reported from Derbyshire, England@virginmedia your customer service has no idea how to handle a call, calling 2 times, 2 different answers, shame
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Thomas Robinson (@Tomasu87) reported from Chesterfield, EnglandHi @virginmedia your email part of the web site has been down for about week now
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Ben Green (@BEN_GR33N) reported from Derbyshire, England@virginmedia No faults mentioned, cant get through on the phone to you either. Just found we have no TV, tried rebooting, didnt help.
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Bhavna 🙋🏽♀️ (@MissBeBop) reported from Eastwood, England@virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need
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Ryan🏳️🌈 (@RyyyyRyyy) reported from Chesterfield, England@virginmedia yet again get this message.. paying for a service that I cant use. #sortitout
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Sophie (@Tearastar) reported from Derbyshire, EnglandGod it’s been legit a week and they still haven’t fixed the internet wtf 😢 God @virginmedia sucks
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Richard Weedon (@richweedon77) reported from Derbyshire, England@virginmedia why do I keep having to tweet you regarding you appalling broadband. Again your service is down in DE3 area and I may have to go into work rather than work from home like I should be
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tia carter🥑 (@_teecarts) reported from Eastwood, Englandvirgin media is down in my area so looks like i can’t work👏🏼
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Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England@Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Graeson Laitt (@Laitty) reported@virginmedia Thanks for the reply. The issue is that I have already followed the guidance in that article and have created filters and blocked senders in both Outlook and Virgin Media Webmail. The emails from the same domains continue to arrive despite those measures.
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Dr Amir Hamid (@DrAmirHamid) reported@virginmedia we have not had broadband since the 11th of June! You estimate it will only be fixed on the 16th. With no other communications. Very very poor
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HitmenAndHustlers (@HitmenHustlers) reported@virginmedia There are outages, and if there were, every day outages would be unacceptable, it wouldn't be an issue of i didnt rely on a steady and stable signal to do my job.
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HitmenAndHustlers (@HitmenHustlers) reported@virginmedia please can you contact me? I keep getting passed around by the automated phone line, every single day, my WiFi will go down, only for a minute or 2, but it is a MAJOR inconvenience when im working from home, and lose connection to clients.
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Mark Aitken (@sparky0710) reported@virginmedia Still no Internet. A full day without Internet and no update as to what is the issue or when likely to be resolved. Definitely be leaving after contract. WFH and this isn't first outage. Never had this with previous provider.
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Roy Carroll (@roycarroll1969) reported@virginmedia our service is down and if you look on the service down sites they are all saying the service is down. Then we speak to virgin media and they can’t see any problems. 🤯 and to give em 20 hours to look into it .. ridiculous
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chantelle ❤️🔥⸆⸉ (@ttpdchantelle) reported@virginmedia almost 15 mins now surely you’re ***************? fix the dazn stream ffs!
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A.Monolith @alanmonolith@bsky.social (@alanmonolith) reported@virginmedia the update time for the ML6 outage remains at 22:06 tonight since the first minute of it being off. Is this just a random time , feels unlikely due to working hours and worry that it’ll drag to tomorrow. Please can I have an update that isn’t check the checker?
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Rosie (@RosieLastOf6) reported@virginmedia I’ve had to get my neighbour in to check everything for me, I have mobility issues. Seems to be ok now.
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Adele Grange (@GrangeAdele) reported@virginmedia @CLangley16 @virginmedia I’m the same, this has been on and off now for weeks! I pay a fortune each month and never get a week where there is no issue. I was supposed to get a discount before and it was never processed off of my monthly bill