Virgin Media Outage Report in Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Alfreton and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
TV | |
| Alfreton |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
TV | |
| Chesterfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Sophie
(@Tearastar) reported
from
Derbyshire, England
@virginmedia We spoke to you guys last Tuesday apparently there is an issue effecting 25% of our area @AceTrainerLiam knows more he’s the account owner
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
@virginmedia hello, my grandmother is having issues with her TiVo Box, she's checked the cables and I've been online to check for service outage, and there's isn't any reported Can you help?
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Richard Gladwin
(@rwgladwin) reported
from
Sheffield, England
@virginmedia were there issues in S9 around 1020 this morning?
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Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
@virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?
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Oli B
(@olibrown77) reported
from
Sheffield, England
@pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡
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Pete Hudson
(@petetweet1306) reported
from
Derbyshire, England
@virginmedia No tv signal in Derby ?
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Alison Pearson
(@pearson_alison) reported
from
Sheffield, England
@virginmedia why is the red button not working I've paid for this service
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Mark Hewitt
(@Hi1mMark88) reported
from
Sheffield, England
@virginmedia broadband service has dropped out in Sheffield (s5) any know issues or reasons why this has happened. Service checker isn’t giving any information
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Diane Caira
(@diddles1970) reported
from
Sheffield, England
@virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?
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Phil J
(@TWO_Librans) reported
from
Sheffield, England
@virginmedia Just want to lower my bill or cancel
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Tony P
(@WorTony) reported
from
Selston, England
Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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leigh.butler 🐏
(@barmylad34) reported
from
Derbyshire, England
Anyone else got blank tv from @virginmedia ? Usual service of not supplying!
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Francesca novilla
(@arabella0404) reported
from
Derbyshire, England
@virginmedia your broadband is awful. Never works. Tried to call customer support, there is no number. Tried to check on internet for some help and it's very confusing. Very unhappy customer.
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV
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Dave Martin
(@flyingscotsmin1) reported
from
Eastwood, England
@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
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Sophie
(@Tearastar) reported
from
Derbyshire, England
God it’s been legit a week and they still haven’t fixed the internet wtf 😢 God @virginmedia sucks
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leigh.butler 🐏
(@barmylad34) reported
from
Derbyshire, England
@virginmedia why are you still not providing tv services today? Blackout!
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Jules Tee
(@xjuewx) reported
from
Sheffield, England
@virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy
(@LucyAnnSturdyX) reported
@virginmedia is no one answering the phone today either? We know there is an issue but can someone at least answer their phone and sort out their website!
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Debbie
(@Sparkles_Debz) reported
@mstorey2015 @virginmedia 100% not working in CR2
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Gordon Keen
(@Gordon_Keen) reported
@virginmedia @tandcbroking Your phone lines go unanswered and your website is down. This is affecting everywhere in the U.K. A statement from Virgin would be helpful….
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Chris🌟 😷 #TakeBackBritain #RejoinEU #FBPE💙
(@jwahjwah) reported
Does anyone else have #VirginMedia TV? My signal suddenly stopped about 20 mins ago. Anyone else had a problem?
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Iscariot Reborn
(@IscariotReborn) reported
@chrisjudge007 @virginmedia Exactly what mine is showing. I'm not taking any comfort from their spammed responses, the website is down too and you can't get through to customer services. Was thinking of getting rid of the TV service, this has pretty much made up my mind on that count.
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LH
(@LiamHead_) reported
@virginmedia No **** have to spend time with my family now which I really don’t want to do
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Tim Simpson
(@TimSimp08324959) reported
@virginmedia Is the TV issue affecting the phone and Web site
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Danish Dynamite
(@2_dynamite) reported
@virginmedia @CDH_UK But your status check is down
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Philip Butler
(@pribib_butler) reported
@virginmedia Its not just TV services, your Internet has gone down in a wide number of areas too
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steve Ruppenthal
(@RuppenthalSteve) reported
@virginmedia Not working in Redditch,Worcestershire!!!!