Virgin Media Outage Report in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, and Alfreton.

City	Problem Type	Report Time
Chesterfield	Internet	4 days ago
Chesterfield	Internet	11 days ago
Chesterfield	Internet	11 days ago
Alfreton	Internet	1 month ago
Chesterfield	TV	2 months ago
Alfreton	TV	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 18 seconds ago from Eastwood, England

  @virginmedia It's been like this for a while. I cannot rely on the service at all.

• 
  🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported 1 minute ago from Brimington, England

  @virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 9 minutes ago from Eastwood, England

  @Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.

• 
  trevor tuffin (@trevortuffin) reported 9 minutes ago from Blackwell, England

  I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.

• 
  Zak Winfield (@zakwinfield) reported 10 minutes ago from Derbyshire, England

  Everybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they won’t do anything really to help those who have the full package 🤔👎 @virginmedia

• 
  Roberto Diniro (@primmacoffee) reported 16 minutes ago from Chesterfield, England

  Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

• 
  KaiQom 🎮⚽️ (@KaiQom) reported 17 minutes ago from Derbyshire, England

  @virginmedia it seems will be getting my vote when I switch mobile in a few weeks time. Please tell me you'll have some decent deals to help make the switch easier! 🤣

• 
  𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported 21 minutes ago from Killamarsh, England

  @SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!

• 
  Ryan🏳️‍🌈 (@RyyyyRyyy) reported 27 minutes ago from Chesterfield, England

  @virginmedia yet again get this message.. paying for a service that I cant use. #sortitout

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 33 minutes ago from Eastwood, England

  @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

• 
  Amazon Aquatics (@AmazonAquatics1) reported 35 minutes ago from Ripley, England

  @virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 40 minutes ago from Eastwood, England

  @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 44 minutes ago from Eastwood, England

  @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 47 minutes ago from Eastwood, England

  @virginmedia The loss of service registration doesn't even work!

• 
  thomas coupe (@thomas_koop) reported 49 minutes ago from Hucknall under Huthwaite, England

  @virginmedia Still no services at all yet the online check says there is an issue.

• 
  manicmum (@dacurrie1) reported 50 minutes ago from Derbyshire, England

  @virginmedia Your internet service is shockingly slow today

• 
  thomas coupe (@thomas_koop) reported 51 minutes ago from Hucknall under Huthwaite, England

  @virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service

• 
  𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported 54 minutes ago from Killamarsh, England

  @SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit

• 
  Ben Green (@BEN_GR33N) reported 55 minutes ago from Derbyshire, England

  @virginmedia No faults mentioned, cant get through on the phone to you either. Just found we have no TV, tried rebooting, didnt help.

• 
  DigitalHazard (@DigitalHazard) reported 57 minutes ago from Derbyshire, England

  @virginmedia @c_dobstar DE21 myself, found this tweet through a search, it's down here as well, rebooting the modem works for 5 mins then died, can't remember login stuff.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kerry (@kerryvwebb) reported 5 minutes ago

  @virginmedia please DM re contact number to discuss broadband where account holder nolonger lives in flat. 5 previous phone calls and no solution so far - someone must be able to help!

• 
  Tomàs parkin aka ;) (@tharkin80) reported 7 minutes ago

  @virginmedia No, as I gave/ have given you the opportunity to address the issue and update the address appropriately so as to stop ignoring, offending and overlooking the majority of the population of N.Ireland. 'The City of Derry / L'Derry ' Is how it should be addressed. Rgds.

• 
  Megnog☃️ (@MeganWellsbury) reported 8 minutes ago

  @WajaTheHAT @virginmedia We’ve had no issues with our internet and we’ve been on it for about 2 years

• 
  Alexandra Lloyd (@alexandracoyle) reported 9 minutes ago

  @virginmedia I haven't logged a complaint. I would like to. Is there an email address I should use? I don't have time for your call queues today but I would like to help you improve your service to vulnerable adults.

• 
  Rob Nash (@RobNash83) reported 9 minutes ago

  @virginmedia It really doesn't. I've followed those instructions several times over he last week and had several conversations with your tech support. Everyone keeps telling me to follow the instructions again but that is zero help

• 
  Joe (@joeboss87) reported 9 minutes ago

  @virginmedia The callback was due to no managers being available, to take an inbound call, about an existing complaint. I can’t waste more time making calls

• 
  LunuxLive❄️ (@OfficialLunux) reported 15 minutes ago

  @WajaTheHAT @virginmedia I haven’t had an issue with bt yet, and my dad was gonna switch to virgin and I had to convince him not to I don’t want to risk anything ahaha

• 
  Sean Lewis (@SeanLewis103) reported 21 minutes ago

  @virginmedia logic: exsisting customer deal £99. New customer deal for the same package: £89. So you reward nee customers that loyal ones? Not great business is it.

• 
  Bobby Kalsi (@bobby_kalsi1) reported 23 minutes ago

  @virginmedia appalling service so far received from virgin! Not a great start for new customers! Any news on my complaint from 4 weeks ago? Shouldn’t be waiting this long

• 
  nick glesga (@mickfaeglesga) reported 24 minutes ago

  @virginmedia I have been transferred back and forth 8 times now between oomph team and "customer care"