Virgin Media

Virgin Media Outage Report in Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Derbyshire, England 01/15/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Selston, Sheffield and Derbyshire.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Total Blackout
United KingdomSelston Internet
United KingdomChesterfield Internet
United KingdomSheffield TV
United KingdomSheffield TV
United KingdomChesterfield Internet

Community Discussion

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • tryfbellamy tryf (@tryfbellamy) reported from Sheffield, England

    @virginmedia gunna sort your shit internet out or what

  • NickNwarhurst Nick Warhurst (@NickNwarhurst) reported from Sheffield, England

    @virginmedia the company that’s only looks after new customers, not long serving ones. Me: paying £34 for vivid100. New customers £29 or £34 for vivid200. VM customer services, well you can have vivid200 for only £54. 😳🤬

  • shent Matt (@shent) reported from Derbyshire, England

    @virginmedia Hi, there’s nothing wrong with my service, the connection is perfect, it’s just the router/modem (Hub 3.0) GUI that’s very very poor.

  • shell163 michelle levick (@shell163) reported from Chesterfield, England

    @virginmedia That would be me then, no service since lunchtime!!

  • IamSpooksDad Steven Wild (@IamSpooksDad) reported from Derbyshire, England

    @virginmedia Guys I think you have a pretty major broadband outage in the West Yorkshire area. The amount of tweets coming suddenly stopped last nightaround 10ish. Hope that helps #dcfc

  • ShellHarris1992 Shell (@ShellHarris1992) reported from Derbyshire, England

    Pay £50 a month for slow WiFi in my own home and a router that flashes the WiFi symbol all the time! Thanks @virginmedia - money well spent there. (The flashing drives me mad)

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D

  • mattdowning5 matt downing (@mattdowning5) reported from Selston, England

    @virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you

  • SuperFlySimon Simon Burkinshaw (@SuperFlySimon) reported from Sheffield, England

    @virginmedia why should I have to pay when I’m not being able to use the service I pay for

  • relish_hendy Relish Hendy (@relish_hendy) reported from Sheffield, England

    @virginmedia dear team I can't check account online as don't have login details handy but area code is sheffield 14 I think theres been no TV or WiFi since about 5pm please check status of area

  • JoeInSheffield Joe 🏳️‍🌈🇪🇺🔶 (@JoeInSheffield) reported from Sheffield, England

    @TrainedPengling @virginmedia The problem I have with this, is that whenever their broadband has gone down, so had my mobile with them at same time. Like when it all went down nationwide earlier this month. Having free 4g when you actually can't connect is kinda pointless lol

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.

  • JasonWDL Jason (@JasonWDL) reported from Derbyshire, England

    @virginmedia Says there isn't an issue. Ran the diagnostic test from the website. Tells me it's not plugged in. It's definitely plugged in. Full reboot of everything hasn't helped. Unfortunately customer service won't speak to me as I'm not at home. My partner is.

  • midgetgem1980 MelanieSmith (@midgetgem1980) reported from Heanor and Loscoe, England

    @virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs

  • JoeInSheffield Joe 🏳️‍🌈🇪🇺🔶 (@JoeInSheffield) reported from Sheffield, England

    @virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.

  • Gary_Moore14 Gary Moore (@Gary_Moore14) reported from Chesterfield, England

    @bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢

  • nathandainty Nathan Dainty (@nathandainty) reported from Sheffield, England

    @sky @virginmedia hey @SkyUK You should tell your customer service: “Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’…

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.

  • Simon_Shell Simon Sheldon (@Simon_Shell) reported from Derbyshire, England

    @More4Tweets your listings on @virginmedia are broken! Was trying to watch Phil and Kirstie and ended up blubbing over #supervet!!

  • leebert666 Lee Warren (@leebert666) reported from Derbyshire, England

    @virginmedia can't believe broadband has been down since before 4pm. This isn't good enough😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RubberFroggy Rapido Frogger 🇨🇦🇬🇧🐸 🔜 ScotiaCon (@RubberFroggy) reported

    @virginmedia Call centre cannot help, had an account due to go live at one house, instead moved to another, online account refuses to change to new house. Your systems are broke and your senior management are stuck. You are taking money for bills I cannot access or contact. Help!

  • uniquelyjoe Joe (@uniquelyjoe) reported

    @virginmedia Yesterday. They didn't advise anything. They told me I was wrong about the night time cabelling being done and they proceeded to cancel my connection appointment without my say as he deemed it pointless.

  • owenjt Owen Thomas (@owenjt) reported

    @virginmedia Broadband keeps going down. How can I speak to someone via Livechat? Seems impossible to do so on your website.

  • leeg1903 Lee (@leeg1903) reported

    @virginmedia It’s been intermittent since before Xmas and has been off completely since Thursday evening, your service checker says it’s fine and it’s not

  • Johnmerry85 John merry (@Johnmerry85) reported

    @virginmedia Hi perhaps I never explained myself correctly. I have had the netflix via virgin (standard) for a few months. Friday I got a email saying it was suspended. It seems common fault reading online. I just want virgin to take ownership and sort this as I am now paying for this ....

  • andytideswell Cook Pass Babtridge (@andytideswell) reported from Stoke-on-Trent, England

    @virginmedia absolutely awful service. So much for looking after elderly and vulnerable customers. Trying to sell services that are not needed or wanted.

  • leeg1903 Lee (@leeg1903) reported

    Now on day 4 with no wifi whatsoever. First class service from @virginmedia 👌🏻

  • WatkinsMags1972 Margarita Watkins (@WatkinsMags1972) reported

    @virginmedia I cancelled the service provided by you in December. However, @virginmedia send me emails every month thanking me for changing my package and billing me. I’ve spent endless hours on my days off complaining to @virginmedia about this. A bill for Feb emailed yesterday!

  • cmousley Craig Mousley (@cmousley) reported

    I don’t need help any longer as I got so annoyed at being messed around I went elsewhere. Ringing through is a nightmare and just because you employ cheap English speakers in India does not aid anyone. I’m done with VirginMedia - NEVER again!!!

  • KateyJbro Katherıne Brooks (@KateyJbro) reported

    @VirginMediaCorp spent 1 hour on the ‘chat’ and your staff still hadn’t asked what I wanted. Gave up. Customer service is appalling! #brokenbritain #virginmedia #virgincustomerservice