Virgin Media outages and service status in Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, and Alfreton.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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RIGGO (@rigg0o) reported from Eastwood, EnglandClass when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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Paul E (@jedimaster1982) reported from Derbyshire, EnglandAnnoying intermittent BB and TV loss of service in the Derby area by @virginmedia at the moment.
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That There PLEB (@TT_PLEB) reported from Hucknall under Huthwaite, England@virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.
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Ryan🏳️🌈 (@RyyyyRyyy) reported from Chesterfield, England@virginmedia had this issue all night, not acceptable!!
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Mark Bell (@67BLADE) reported from Chesterfield, England@virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband
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Amazon Aquatics (@AmazonAquatics1) reported from Ripley, England@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
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Realoldguy/newpc (@NewpcOldguy) reported from Hucknall under Huthwaite, England@railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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grumpy man (@Baddileyram) reported from Derbyshire, England@virginmedia 6:30. 30 mins after time slot. Engineer brilliant apologetic, sadly telephone customer service not so good. But at least I'm online this evening.
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Matthew Hardwick (@MattJHardwick) reported from Dronfield, England@rtnapes @virginmedia Have you tried @BenAvery85 I hear he can help....unless of course you are flogging those dewit’s again
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandVIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.
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ryan tobin (@razzo1) reported from Eastwood, England@virginmedia sort football out on redbutton #awful
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England@SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!
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Linda Parnham (@LindaParnham) reported from Chesterfield, England@virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!
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GiinaGii 🐱🌿 (@giinagii) reported from Tupton, England@virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!
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Dave Harwood (@DaveHarwood1) reported from South Normanton, England@virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?
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Richard Williams (@rlswilliams) reported from Eastwood, EnglandHmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔
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Ryan🏳️🌈 (@RyyyyRyyy) reported from Chesterfield, England@virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun (@oliverjames77) reported@virginmedia good morning I hope you can help I have received a letter stating I owe £90 For equipment I returned, I Was told to return box and remote, can someone explain what is needed as I cancelled my contract and thought all was concluded … thanks
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just me (@PHILROOKS) reported@virginmedia With respect I have done this, and you just come back saying you can't access my account or help as you're just the MEDIA TEAM. I'm sure you're here to just monitor the poor comments and look like you care, when you don't. Your CEO should be embarrassed and take responsibility
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LA Saw OASIS! 🧡 🎶 (@lelly401) reported@sme30 @virginmedia @NetflixUK Bloody hell. Would have been easier to cancel Netflix! 🤦 Maybe try and upgrade on ur box and see if Netflix now comes as standard with upgrades.... Then cancel the stand alone one? 😬🤷
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Shaun Todd (@Redveee) reported@mobily_uk @virginmedia I renewed recently with a few clicks online cause I had to replace my Tivo box for a TV 360 box. I was out of contract and paid £104 for 2 months, new bill for same service is now £64, less than what I was paying in contract. After 12 months it goes up to £69.
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Daniel Goble (@danielgoble) reported@mobily_uk @virginmedia The whole point is to just get you locked into another deal. You threaten to switch and then they lower it and hope you fall for it...all while they try to upsell **** TV packages that nobody wants.
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Jamboross98 🇱🇻🏴 (@rrm53p1970) reported from Bishopbriggs, Scotland@virginmedia you have the worst streaming service EVER. Thinking of quitting you, because it's 💩
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Jamie Friery (@TheJamieFriery) reported@virginmedia any particular reason why I received no response from your executive team for 2 days? Must say, level of customer service is appalling and I think maybe I'd be better off with @SkyUK
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Akita (@PwnProblems) reportedVirgin Media charge different prices for the Internet packages dependent on your willingness to negotiate. M350 package prices range from £29 to £66 a month. Today they told me they don’t accept blue light discount, which they 100% do. Don’t get angry, hang up, try again.
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Sean Pearson (@soapyrct) reported@mobily_uk @virginmedia Because they expect lots of folk to either not realise or just pay anyway, its also why they make it so difficult to call. Funny you can join and change everything on line except cancel! Virgin are THE worst company for service.
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dustbin hoffman (@Dazzle72Nolan) reported@virginmedia why is my box suddenly experiencing problems nothing changed at my end and yes I have tried resetting etc