Virgin Media outages and service status in Derbyshire, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
Internet | 10 days ago |
|
Chesterfield
|
Internet | 17 days ago |
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Chesterfield
|
Internet | 17 days ago |
|
Alfreton
|
Internet | 1 month ago |
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Chesterfield
|
TV | 2 months ago |
|
Alfreton
|
TV | 2 months ago |
Community Discussion
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Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Dean Corbridge (@DeanCorbridge) reported from Dronfield, England@mrpotholeuk @Dicko1945 @virginmedia are clueless, I have had to report many similar problems and WORSE to Derbyshire County Council locally.
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Gary Moore (@Gary_Moore14) reported from Chesterfield, England@bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢
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Lee Warren (@leebert666) reported from Derbyshire, England@virginmedia broadband down again, can't get through on phone. This is the second time in a few days, just getting ridiculous now. Paying for a service that doesn't work😡😡
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Simon Sheldon (@Simon_Shell) reported from Derbyshire, England@More4Tweets your listings on @virginmedia are broken! Was trying to watch Phil and Kirstie and ended up blubbing over #supervet!!
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Darrin (@modpies) reported from Hucknall under Huthwaite, England@ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.
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Matt (@shent) reported from Derbyshire, England@virginmedia Hi, there’s nothing wrong with my service, the connection is perfect, it’s just the router/modem (Hub 3.0) GUI that’s very very poor.
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.
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Shell (@ShellHarris1992) reported from Derbyshire, EnglandPay £50 a month for slow WiFi in my own home and a router that flashes the WiFi symbol all the time! Thanks @virginmedia - money well spent there. (The flashing drives me mad)
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Lee Warren (@leebert666) reported from Derbyshire, England@virginmedia can't believe broadband has been down since before 4pm. This isn't good enough😡😡
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San Fran Girl (@LisaHoppi) reported from Hucknall under Huthwaite, England@munkilove @SkyUK @NatalieMariaS59 @virginmedia I wouldn’t bother, if cancel and move to @virginmedia That’s what I’m going to do
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Steven Wild (@IamSpooksDad) reported from Derbyshire, England@virginmedia Guys I think you have a pretty major broadband outage in the West Yorkshire area. The amount of tweets coming suddenly stopped last nightaround 10ish. Hope that helps #dcfc
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Jason (@JasonWDL) reported from Derbyshire, England@virginmedia Says there isn't an issue. Ran the diagnostic test from the website. Tells me it's not plugged in. It's definitely plugged in. Full reboot of everything hasn't helped. Unfortunately customer service won't speak to me as I'm not at home. My partner is.
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Mark Simms (@marksimms3) reported from Selston, England@virginmedia Brilliant answer! Except the person I spoke to said it was a problem affecting this area ... it doesn’t matter how it’s affecting anyone / we aren’t getting what we’ve paid for and this is why people are desperate for a credible, honest, reliable, trustworthy provider....
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MelanieSmith (@midgetgem1980) reported from Heanor and Loscoe, England@virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs
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matt downing (@mattdowning5) reported from Selston, England@virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you
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Yvonne Kerry (@yvonne2907) reported from Derbyshire, England@virginmedia I got through but sadly not much help. I'm getting conflicting information. It seems I cannot change my user name to an email address already registered with you. That's complete nonsense!
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Matt (@shent) reported from Derbyshire, England@virginmedia Hi, my equipment is irrelevant, the GUI on the routers admin page is just terribly slow, I’ve tried two different pcs, different browsers, even my phone, it’s the router/modem configuration pages are shocking slow to respond to any form of user input.
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michelle levick (@shell163) reported from Chesterfield, England@virginmedia That would be me then, no service since lunchtime!!
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Lisa (@lisahaywood10) reported from Eastwood, England@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Me2u (@Me2unotu2me) reported@virginmedia ur tv service has crashed
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Gallery Antiques, Vintage and Collectables (@galleryantiques) reported@virginmedia I mean takes an age to dial and I don't hear ringing, obviously having trouble connecting to virgin?
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Kelly (@KMulholland20) reported@virginmedia brand new box error CS6031 when we try to record. Told there was an outage when I called yesterday I was told it would be sorted today. It’s not. Please help
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Mary O'Mahony (@moll_doll_88) reported@virginmedia Its also not a broadband issue its just mobile issue
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jesse van der mescht (@JesseMescht) reported@virginmedia I have got through and no one can help me. This has just been escalated to a manager who has spoken to the PIC team and is not happy with how they have treated me. Again, told they will call me back. So now I wait. Your service is awful to say the least.🤬
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Abdul Jabbar (@AJHUD) reported@virginmedia It was t letting me through and told me to reboot my router. That’s it. Never actually spoke to a person.
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Paul Wingrove (@Paul_Wingrove) reported@virginmedia perhaps you wld like to tell us what the problem is that takes between 7 and 14 days to fix?!
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jsan1972 (@jsan1972) reported@virginmedia I should have received a callback from a Manager today regarding my complaint. The Managers name is Sophie. I have DM’d you the complaint number. If you cannot get them to contact me then I will take this as non compliance and go directly to OfCom. #virginmedia
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Gallery Antiques, Vintage and Collectables (@galleryantiques) reported@virginmedia Used to be OK, but trying to connect to virgin 3G or 4G, both fail, "could not connect to network now, please try again later" it's been like that all day
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Sophia Rowden (@sophiarussell89) reported@virginmedia can somebody please help! We’ve tried contacting you for months with very little response. Our internet is shocking! We can’t even watch tv anymore yet we are being fobbed off and you’re still talking our money! I just want to speak to an actual real life person!