Virgin Media outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Dronfield, and Chesterfield.

City	Problem Type	Report Time
Dronfield	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  ryan tobin (@razzo1) reported 3 minutes ago from Eastwood, England

  @virginmedia sort football out on redbutton #awful

• 
  Dom (@dombodde) reported 5 minutes ago from Derbyshire, England

  @virginmedia rang up today to cancel my account as I’ve moved house, transferred from one person to another, after a hour on hold, three rings then line went dead!! What’s going on???

• 
  Linda Parnham (@LindaParnham) reported 7 minutes ago from Chesterfield, England

  @virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!

• 
  Jamie Hickling (@Jamiehickling15) reported 10 minutes ago from Hucknall under Huthwaite, England

  Ay yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨

• 
  manicmum (@dacurrie1) reported 14 minutes ago from Derbyshire, England

  @virginmedia Your internet service is shockingly slow today

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 15 minutes ago from Eastwood, England

  @virginmedia The loss of service registration doesn't even work!

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 16 minutes ago from Eastwood, England

  @Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.

• 
  🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported 18 minutes ago from Brimington, England

  @virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 24 minutes ago from Eastwood, England

  @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

• 
  𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported 27 minutes ago from Killamarsh, England

  @SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!

• 
  Paul E (@jedimaster1982) reported 35 minutes ago from Derbyshire, England

  Annoying intermittent BB and TV loss of service in the Derby area by @virginmedia at the moment.

• 
  Luketh (@Luketh13ttv) reported 36 minutes ago from Heanor and Loscoe, England

  Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

• 
  martyn english (@martynenglish2) reported 36 minutes ago from Blackwell, England

  @virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received

• 
  Dave Maran (@DaveMaran) reported 37 minutes ago from Brinsley, England

  @virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.

• 
  nickih1 (@nicki1712) reported 40 minutes ago from Derbyshire, England

  @JaneHutchby @virginmedia That's awful I've had so much trouble with them. They did an upgrade which knackered up my tv and virgin tv took them months and several visits to admit it was that that messed it up and eventually got them to put back to what if was! Hope u get refund x

• 
  leigh.butler 🐏 (@barmylad34) reported 43 minutes ago from Derbyshire, England

  @virginmedia why are you still not providing tv services today? Blackout!

• 
  Karl shaw (@KMShaw75) reported 51 minutes ago from Derbyshire, England

  @virginmedia I only have 4g on my phone which I'm having to use. Not good for work from home. Two days down now. 10 years I've been a customer. I'll be looking at other options tomorrow

• 
  martyn english (@martynenglish2) reported 53 minutes ago from Blackwell, England

  @virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !

• 
  Karl shaw (@KMShaw75) reported 54 minutes ago from Derbyshire, England

  @virginmedia That was the first thing I did. It was working this morning but has just stopped. It’s done it before as well. I’ve triple checked again and the same problem

• 
  Kathryn Cook (@Kathryn_Cook1) reported 57 minutes ago from Derbyshire, England

  @virginmedia Rubbish. I live in a cottage with minimal phone signal and 4g so rely on wifi. It’s down regularly and impacts my work as well as TV etc. Who would you recommend I move to?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Craig (@wolve585) reported 5 minutes ago

  What a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!

• 
  John Munro (@Munro78) reported 6 minutes ago

  @virginmedia Got an email saying my contract expires soon. Taking my payments from £73.50 to £137.50 - I can’t seem to find any new deals that would bring my payments down to what my original contract was. Unless I become a new member and you charge £49.99. This can’t be right?

• 
  LGWLGWLGW (@lgwlgwlgw) reported 11 minutes ago

  @virginmedia another day another set of “intemittent service issues” can I make my payments to you intemittent depending on service availbility? Crock of **** service #crapbroadband

• 
  Monty Kumbulla (@KumbullaMonty) reported 14 minutes ago

  @virginmedia What are the chances of a very-light-use customer that has been with you for THIRTY YEARS getting a deal at the same cost as a brand new customer?

• 
  Tom J Jarvis (@TomJJarvis) reported 16 minutes ago

  @virginmedia I was sold Gig2 2Gbps symmetric in June. The upload was never delivered at the contracted speed. After three separate calls got nowhere, your Faults team corrected it, then applied a £6/month surcharge for the speed I had already bought. 1/

• 
  Stephen (@sfinn2302) reported 19 minutes ago

  @Virgin @virginmedia I have travelled to the UK today from Dublin and I have no coverage.....this happened in Spain last year and you told me the issue was resolved....1st test and its not working in the UK....Help...Help..!

• 
  Ian Kill (@IanKillip) reported 22 minutes ago

  @MelJanie @virginmedia I’ve never had a problem that’s not been sorted quickly and conveniently.

• 
  Burn Notice (@BurnNotice85) reported 23 minutes ago

  @VirginMediaNews Note to Virgin Media : stop platforming that religious zealot and fantasist - even at the opportunity cost re: a young journalist's tv screen time & professional exposure. He's on his way back to prison when another warrant comes down from the bench, in coming days and weeks.

• 
  F1blag (@f1blag) reported 23 minutes ago

  @MelJanie @virginmedia Virgin Media are up there for any worst customer service award! They took 3 weeks to restore our connection, promised us compensation (promises we were able to obtain a recording of), refused to pay that compensation and then fought us every step of the way. Dreadful.

• 
  Magnolia’s Art (@Magnoli23215778) reported 24 minutes ago

  @virginmedia As I have an engineer coming out on average every 6wks for last 18months, am now wanting to leave them. Saying I’ve to pay £1300 to get out of my remaining 14months contract. Anyone else having issues? Incompetent lot!