Virgin Media outages and service status in Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Derbyshire, including 2 direct reports.
- The most common problems reported in this area mention TV.
- The most recent signal from this area was received May 14, 12:18 PM GMT+1.
- TV (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
TV | 7 hours ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
-
Jon (@jonrileynffc) reported from Selston, England@virginmedia No faults. Other channels fine. Just sky sports quality is terrible
-
trevor tuffin (@trevortuffin) reported from Blackwell, EnglandI WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.
-
Karl shaw (@KMShaw75) reported from Derbyshire, England@erskinetom29 @virginmedia It’s gone quiet 🤫 no help from VM
-
Tony P (@WorTony) reported from Selston, EnglandHey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
-
Thomas Foster (@Sedontane) reported from Newbold, England@nickkzie @scazz786 @virginmedia I have their business broadband, it's been awful. I then pulled the Internet cable out of the modem and fell back on the 4G backup on my plan. Fixed. I'll plug the cable back in tomorrow and get my speed back.
-
Sophie (@Tearastar) reported from Derbyshire, EnglandGod it’s been legit a week and they still haven’t fixed the internet wtf 😢 God @virginmedia sucks
-
Michael Harrison (@Michaelh747) reported from Staveley, England@virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?
-
leigh.butler 🐏 (@barmylad34) reported from Derbyshire, EnglandAnyone else got blank tv from @virginmedia ? Usual service of not supplying!
-
Karen Smith (@karen_smithxx) reported from Derbyshire, England@virginmedia can you confirm if there are any issues in DE22 please. Unable to connect to broadband.
-
Francesca novilla (@arabella0404) reported from Derbyshire, England@virginmedia your broadband is awful. Never works. Tried to call customer support, there is no number. Tried to check on internet for some help and it's very confusing. Very unhappy customer.
-
Jamie Hickling (@Jamiehickling15) reported from Hucknall under Huthwaite, EnglandAy yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨
-
Dom (@dombodde) reported from Derbyshire, England@virginmedia rang up today to cancel my account as I’ve moved house, transferred from one person to another, after a hour on hold, three rings then line went dead!! What’s going on???
-
Richard Williams (@rlswilliams) reported from Eastwood, EnglandHmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔
-
tia carter🥑 (@_teecarts) reported from Eastwood, Englandvirgin media is down in my area so looks like i can’t work👏🏼
-
SammyB (@SBirkinshaw1) reported from Derbyshire, England@virginmedia No broadband (green light flashing) Website sending me in circles, run tests, says to call you but closed, then website says to sign in (which I already am) so I do & it sends back round to beginning. I’ve rebooted, checked wires &just want to report fault, plse help
-
Rachel (@RachelOTstudent) reported from Derbyshire, England@virginmedia Also, TV uses Ethernet cable, so it isn’t even WiFi that’s the problem......
-
That There PLEB (@TT_PLEB) reported from Hucknall under Huthwaite, England@virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.
-
falafel&taters (@falafeltaters) reported from Derbyshire, England@virginmedia About loosing connection all the time, and about the bill, 2 different answers, used to be a good customer service, after 10 years with, I'm really thinking of leaving you.
-
Andy Greatbatch (@Baltimorebound1) reported from Derbyshire, England@virginmedia 45 mins so far being passed around different teams to get some resolution to a complaint raised 2 weeks ago, with no response!! Currently on hold again because you can never get through to speak to someone without a 15-20 min wait!! And a 30 quid increase in my bill!
-
Clive Bentley (@CliveBentley) reported from Derbyshire, England@virginmedia Service is worse than ever today WiFi on and off lagging then off again. So poor! And you're overcharging me on my bill too.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Simon N (@simonandrebecca) reported@virginmedia I have no broadband or landline service either - is this part of a wider issue?
-
Shorty (@ClassicSoulDJ) reportedBeen on hold for over 40 minutes trying to get through to @virginmedia - as always their customer service is nothing more than shocking
-
THE SARKY COCKNEY (@sarkeycockney) reported@virginmedia 1 hour how on hold waiting to get through - no answer from anyone on the app - which is just as awful as the website
-
Paul Gray (@PaulGrayDJ) reported@Keef_B_1 @virginmedia I've called them twice recently about upgrading my box to 360. They answered straight away both times and I could also understand their customer service person too.
-
Bev Terry 🏆🏆🏆🏆🏆🏆 (@Bev2810) reported@virginmedia Can’t even report loss of service or call in phone line takes you round a merry go round with your robot
-
Kashmira Irani (@haircut52) reported@virginmedia your customer service is atrocious. Tried to get an engineer visit as not getting barely any channels. On the phone now for 30 minutes This problem has happened before . Only an engineer can fix this. HELP
-
🌱 Jilliano (@boopbetty1000) reported@ShineBrightJill @virginmedia Virgin have problems nationwide today apparently.
-
Jay Bee (@JayBee_UK74) reported@virginmedia Any ETA on resolution since the service checker is faulty?
-
Paul (@Santaxmas) reported@virginmedia Is tv still down?
-
MICHAEL (@WELSHDRAGON135) reported@virginmedia Paying for a service we cannot access . My contract is up soon 👋👋👋