Virgin Media Outage Report in Derbyshire, England
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The latest reports from users having issues in Derbyshire come from postal codes DE4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Sheffield and Derbyshire.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
Internet | |
| Derbyshire |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Michael Wallage
(@Chops_Wallage) reported
from
Ripley, England
@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
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Calming Chameleon
(@Mashcat) reported
from
Sheffield, England
@koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈
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That There PLEB
(@TT_PLEB) reported
from
Hucknall under Huthwaite, England
@virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
Any existing customers wanting to upgrade to the new #Virgin360 box, don't use the online form, it doesn't work. You'll get a confirmation email followed by an email requesting you call them. Their customer service is very busy, but it's excellent on 0345 454 1111. #virginmedia
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RIGGO
(@rigg0o) reported
from
Eastwood, England
Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.
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Calming Chameleon
(@Mashcat) reported
from
Sheffield, England
@virginmedia Hi no - the link is broken and chat says up to 4 hour wait 🙈 .. please just want to order the booster please
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Abigail Briggs
(@AbigailBriggs_) reported
from
Sheffield, England
@virginmedia my 80yo Grandma has been without use of her phone for almost 24 hours. This has been reported and the automated message keeps saying will be resolved by a certain time, but that time keeps getting put back. Unable to speak to an actual person. Can you help?
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Angelina Perrett
(@liaryredhead) reported
from
Sheffield, England
@virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond
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Matthew Nash
(@MJNashy) reported
from
Hucknall under Huthwaite, England
Is the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia what's the number I need to cancel the service? I'm so fed up at the moment
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Calming Chameleon
(@Mashcat) reported
from
Sheffield, England
@koffee_truffles @virginmedia It admits it’s not working .. says my coverage of a **** .. then offers to fix it for another £60/year .. same week they send me a letter to say my bill is increasing anyway .. clearly forgotten we’re in a pandemic!!!
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.
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john leesley
(@JohnLeesley) reported
from
Sheffield, England
@virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv
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Dom
(@dombodde) reported
from
Derbyshire, England
@virginmedia rang up today to cancel my account as I’ve moved house, transferred from one person to another, after a hour on hold, three rings then line went dead!! What’s going on???
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Rachel
(@RachelOTstudent) reported
from
Derbyshire, England
@virginmedia Also, TV uses Ethernet cable, so it isn’t even WiFi that’s the problem......
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tia carter🥑
(@_teecarts) reported
from
Eastwood, England
virgin media is down in my area so looks like i can’t work👏🏼
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Mark Simms
(@marksimms3) reported
from
Selston, England
I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.
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Abigail Briggs
(@AbigailBriggs_) reported
from
Sheffield, England
@virginmedia The estimated fix time was 8pm last night, then 10pm, then 12am and now it is 4pm. Will it be fixed by this time, or will it just be put back again?
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .
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Lee thorn
(@leethorn2011) reported
from
Derbyshire, England
@virginmedia 3 days of intermittent broadband this week, pervious weeks the same thanks virgin moved from Sky to you. Service is awful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Evans
(@MarkD_Evans) reported
@strangebloke1 @virginmedia Still not connecting.... @virginhelp complaint raised...
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Reckzy
(@JamesReckzyy) reported
Internet not connecting to no devices at all has @virginmedia gone down??
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Alliyah Dawud
(@Alliyahwrites) reported
@virginmedia so trying to like Home School, work and the rest and my internet keeps cutting out. Apparently there’s no issues in my area. Care to recommend a rival that can take the pressures of modern life a bit better hey VM?
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Flissyfliss❤️🤍💙
(@BonkersUK75) reported
@virginmedia @LozzaFox Switching may be your solution 🙃
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Mark Taylor
(@boy_scada) reported
@LozzaFox Hey @virginmedia , the twitter world is measuring your customer service levels right now. Do not mess with Mr Fox, I'm with BT Fibre so feeling pretty smug right now
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LFC247
(@Mitch19872) reported
@virginmedia any chance of someone answering the customer care line, rather than keep us waiting 45 minutes then cutting off?? It’s happened 4 times now!
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Miss Burn
(@miss_b_hist) reported
@virginmedia I ordered an ethernet cable from amazon as my hub is in the hallway. Still a slow connection!
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Barnesy
(@Sarlic1) reported
@LozzaFox @virginmedia Switch to BT, my internet went down last week and there was an engineer out in under 12 hours who fixed the numerous problems with my line. If they can’t fix it straight away they provide free 4G boxes to keep you online. Virgins customer service is a joke.
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𝓣𝓻𝓪𝓬𝓮𝔂
(@xTJSx) reported
@virginmedia Is there an issue with your customer services number today? Can’t get through on either numbers and I need to talk to someone quite urgently. Been trying since 7.30am!!!
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Paul Hibbert
(@ukayone) reported
@virginmedia I cancelled my VM package in Nov. Why is Virgin still charging me for something I no longer want or need. It's not fair for me to pay for something I don't want. To make things worst I'm stranded in another for a month and paying for phone and TV that was cancelled in Nov. Help