Virgin Media Outage Report in Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Alfreton, Sheffield, Selston and Derbyshire.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Alfreton |
Phone | |
| Sheffield |
Total Blackout | |
| Sheffield |
Wi-fi | |
| Chesterfield |
Total Blackout | |
| Selston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia Ha iv just grabbed a technician outside shevis going to run a test as she visiting addresses with same issues 👌
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Matthew Hardwick
(@MattJHardwick) reported
from
Dronfield, England
@rtnapes @virginmedia Have you tried @BenAvery85 I hear he can help....unless of course you are flogging those dewit’s again
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit
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🤷🏼♂️Matt Bates™👨🏼💻
(@jijimon2000) reported
from
Brimington, England
Third night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia had this issue all night, not acceptable!!
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!
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munem..
(@ma96____) reported
from
Sheffield, England
@virginmedia are absolute 💩, how is my network constantly dropping. If My customers leave me just know I’ll be filing a claim! 🤬
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@reece_dinsdale @waynefoy @virginmedia Try message them on twitter they seem to get back to you quicker on social media .i stayed loyal to virgin for many years until the freeview episode when I changed to @SkyHelpTeam was so glad I did and it was cheaper by a lot virgin have no loyalty dad having same problem now x
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William Garner
(@wjgr98) reported
from
Sheffield, England
Given Virgin Media uses different cables to BT, your internet would still be crap
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🤷🏼♂️Matt Bates™👨🏼💻
(@jijimon2000) reported
from
Brimington, England
@virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.
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Harlam
(@HarlamTK) reported
from
Sheffield, England
Apparently Monday is a ******* write off. Got hardly any work done today because @virginmedia have been down must of the day and now I want to spend a couple of hours with my #Twitch Fam and that goes down too. Like seriously Monday. Just do one 😔
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Zak Winfield
(@zakwinfield) reported
from
Derbyshire, England
Everybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they won’t do anything really to help those who have the full package 🤔👎 @virginmedia
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia hi can you tell me if there's any issues in S6 please,
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simon
(@sihackett86) reported
from
Sheffield, England
@virginmedia I appreciate that but no help already spoke did not hardly touch my problem also I have tried your online chat as I want a record of this conversation and all I told is we will transfer you to customer care no response so you tell me how to go about this as I am losing faith
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Bolland
(@Jordsufc_) reported
from
Sheffield, England
@SkyHelpTeam you having competitions on how shit your internet is with @virginmedia
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SammyB
(@SBirkinshaw1) reported
from
Derbyshire, England
@virginmedia No broadband (green light flashing) Website sending me in circles, run tests, says to call you but closed, then website says to sign in (which I already am) so I do & it sends back round to beginning. I’ve rebooted, checked wires &just want to report fault, plse help
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal
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Jonathan Bullimore
(@frog_j) reported
from
Brimington, England
@Scopey1970 @virginmedia Had issues Sat night but ok from Sunday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Botty Monster
(@Article_Fifty50) reported
@virginmedia I have been ringing for over a week. Guess I need to send a letter. Madness it's 2021. Would have stayed a customer if I could have spoken to someone.
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Sarah Froggatt
(@sarah_froggatt) reported
@virginmedia Tried to set up broadband. You've sent the router but I don't have the right wall socket so can't connect. Every time I ring and follow the options it tells me to go online. Cant get help or book engineer online.And just had an email with my bill. HELP
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QPHS Maths 💙
(@QPHS_Maths) reported
Need some advice friends of Twitter- my parents internet and phone have gone down. My Dad has the password to the @virginmedia account but he is in hospital and can’t be contacted- I have phoned virginmedia but without the password they can’t access the account and sort ......
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Measures✨
(@iSoul95) reported
@virginmedia 2/ About 6 times out of ten, the phone lines dont work and I'm met with 'this number doesnt work' or 'isnt available', 3 out of ten I get your own automated 'we are very busy try again later' message, which immediately puts the phone down on you,
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Carl MacDonald
(@cmacd57) reported
@virginmedia Usually close to top speed. I don't use wired connections for most devices though due to the location of the router. My home office is the other side of the house and the wireless connection is terrible. I'm not paying extra for a booster - our old router reached the whole house
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Lee Mallon
(@leemallon) reported
@lywyn @virginmedia 1 hour and 3 minutes later and progressed to stage 2 of a 30 days rolling contract which is cheaper than what I am paying now... 6 months left of virgin service 🤞 forever
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Graeme Rayner 💙
(@Gag_N_Bone_Man) reported
50 minutes on hold to .@virginmedia to cancel and the useless shower hung up on me. Beyond raging.
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Sam Barry
(@SamBarr82227578) reported
@virginmedia my internet has been disconnecting and reconnecting every 2 minutes and on your website, it says there are no problems. I know this isn't the case.
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Craig Hughes
(@CAHughes87) reported
@virginmedia Unable go get hold of complaints. The service is terrible.
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James Lester
(@Jameslesternffc) reported
@virginmedia You reassured me the booster would solve the WiFi issues, had them 4 weeks and still no WiFi upstairs.