Virgin Media outages and service status in Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, and Alfreton.
Community Discussion
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Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England@SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!
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🌹 M-K 🌹 🇮🇪 (KATE) (@marie_kate2) reported from Matlock, England@RaziqulYT @virginmedia Tell them to *******. Mine is 4g and has never dropped. 3network.
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Michael Harrison (@Michaelh747) reported from Staveley, England@virginmedia what's the number I need to cancel the service? I'm so fed up at the moment
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Jamie Gilliver (@GilliverJamie) reported from Derbyshire, EnglandHaving to use my #Mobilehotspot because @virginmedia can’t seem to get there internet to work! Been going on the whole of #lockdown now!!! #working from home #Sucks!!! Canny wait to be out of contract!!!
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Becks. 🐏 (@BMinion25) reported from Derbyshire, England@virginmedia hello internet is down and has been since 7:15am this morning……
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Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England@virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?
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Jon (@jonrileynffc) reported from Selston, England@virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕
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Roberto Diniro (@primmacoffee) reported from Chesterfield, EnglandDont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"
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Ryan🏳️🌈 (@RyyyyRyyy) reported from Chesterfield, England@virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.
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Richard Weedon (@richweedon77) reported from Derbyshire, England@virginmedia why do I keep having to tweet you regarding you appalling broadband. Again your service is down in DE3 area and I may have to go into work rather than work from home like I should be
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Thomas Robinson (@Tomasu87) reported from Staveley, England@virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again
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Tony P (@WorTony) reported from Selston, EnglandHey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England@SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit
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Pauline Hancock (@PolH1966) reported from Derbyshire, England@virginmedia Customer Loyalty!! None! 25 years continuous service. Can't get my name right. Retention team ignorant and useless. My bill went up from £25 to £28.50 and the BEST they can do to keep me is £39!!!!!! What a Joke. Bye Bye Virgin. You've lost the plot!!!!
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Jonathan Bullimore (@frog_j) reported from Brimington, England@Scopey1970 @virginmedia Had issues Sat night but ok from Sunday
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martyn english (@martynenglish2) reported from Blackwell, England@virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.
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Mark Simms (@marksimms3) reported from Selston, EnglandWow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each
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Bhavna 🙋🏽♀️ (@MissBeBop) reported from Eastwood, England@virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🇫🇷OFFICIAL FRANCE 4K IPTV🇫🇷🇫🇷 (@ukiptv241483) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPT offers: live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 🇺🇸🇬🇧🇫🇷
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salmo (@Gary1165) reported@virginmedia @El_Lloydie I would just cancel as they are failing in there contractural obligations
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Alloqui Strix (@AlloquiStrix) reported@virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?
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Hank (@Hank83416250473) reported@TrapitJon @virginmedia Shocking mste, been down since Friday, got a fix time and date of tomorrow at 4pm
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Phil (@philbreadin) reported@virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @skytv is looking more tempting.
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ex999 🇬🇧 🏴 (@maurice_1960) reported@virginmedia @misselledee Do you think that no service might mean the Internet page might not be available
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concerned person (@nkgms) reportedIs there a problem with Virgin Media tv in the Bushey, Hertsmere area?
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Connor (@ConnorH_20) reported@virginmedia Intermittent signal in your area for days now. Keep disconnecting and connecting, and extremely laggy. Awful Broadband.
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Heidi Service (@KrKoKiKhKeKy1) reported@virginmedia Ive just had my new bill through £102.34, I've had the same box and internet for years no add ons and my bill is going up and up, I need to cancel my box but keep the internet. If you can't, i will find somewhere else.
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BRIAN HEALY (@XBRIAN501) reported@ServeOnlyGod @rtenews RTE & VIRGIN MEDIA needs to be locked down like the ports & Oil reserves