Virgin Media outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield.

City	Problem Type	Report Time
Chesterfield	TV	14 hours ago
Chesterfield	TV	21 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  RIGGO (@rigg0o) reported 8 seconds ago from Eastwood, England

  Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 18 minutes ago from Eastwood, England

  @virginmedia The loss of service registration doesn't even work!

• 
  DigitalHazard (@DigitalHazard) reported 18 minutes ago from Derbyshire, England

  @virginmedia @c_dobstar DE21 myself, found this tweet through a search, it's down here as well, rebooting the modem works for 5 mins then died, can't remember login stuff.

• 
  Paul E (@jedimaster1982) reported 21 minutes ago from Derbyshire, England

  Annoying intermittent BB and TV loss of service in the Derby area by @virginmedia at the moment.

• 
  Karl shaw (@KMShaw75) reported 23 minutes ago from Derbyshire, England

  @virginmedia I need someone to speak to me asap. I've tried and tried to call to resolve the issue but nothing is happening and even when I called to leave after being on hold the lady put the phone down after 10 seconds. Seriously not happy

• 
  Sophie (@Tearastar) reported 25 minutes ago from Derbyshire, England

  God it’s been legit a week and they still haven’t fixed the internet wtf 😢 God @virginmedia sucks

• 
  grumpy man (@Baddileyram) reported 27 minutes ago from Derbyshire, England

  @virginmedia 6:30. 30 mins after time slot. Engineer brilliant apologetic, sadly telephone customer service not so good. But at least I'm online this evening.

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 28 minutes ago from Eastwood, England

  When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

• 
  manicmum (@dacurrie1) reported 30 minutes ago from Derbyshire, England

  @virginmedia Your internet service is shockingly slow today

• 
  Karl shaw (@KMShaw75) reported 33 minutes ago from Derbyshire, England

  @virginmedia That was the first thing I did. It was working this morning but has just stopped. It’s done it before as well. I’ve triple checked again and the same problem

• 
  Pete Hudson (@petetweet1306) reported 34 minutes ago from Derbyshire, England

  @virginmedia No tv signal in Derby ?

• 
  𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported 38 minutes ago from Killamarsh, England

  @SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit

• 
  Dom (@dombodde) reported 41 minutes ago from Derbyshire, England

  @virginmedia rang up today to cancel my account as I’ve moved house, transferred from one person to another, after a hour on hold, three rings then line went dead!! What’s going on???

• 
  Pauline Hancock (@PolH1966) reported 48 minutes ago from Derbyshire, England

  @virginmedia Customer Loyalty!! None! 25 years continuous service. Can't get my name right. Retention team ignorant and useless. My bill went up from £25 to £28.50 and the BEST they can do to keep me is £39!!!!!! What a Joke. Bye Bye Virgin. You've lost the plot!!!!

• 
  falafel&taters (@falafeltaters) reported 48 minutes ago from Derbyshire, England

  @virginmedia About loosing connection all the time, and about the bill, 2 different answers, used to be a good customer service, after 10 years with, I'm really thinking of leaving you.

• 
  Richard Weedon (@richweedon77) reported 49 minutes ago from Derbyshire, England

  @virginmedia what is going on with your service in DE3. Rubbish service all last week and when we phoned told not enough people in the area had complained. Now no internet this evening. This is getting beyond a joke

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 50 minutes ago from Eastwood, England

  @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 51 minutes ago from Eastwood, England

  @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

• 
  Michael Harrison (@Michaelh747) reported 58 minutes ago from Staveley, England

  @virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?

• 
  Robin Palmer (@robbiederby) reported 58 minutes ago from Derbyshire, England

  @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Natalie Whittle ⭐⭐ (@nataliewhittle6) reported 12 minutes ago

  @virginmedia Itv1 still not working any ideas when it will be up and running again

• 
  James Price (@VIKINGJP74) reported 13 minutes ago

  @virginmedia Hello what’s the problem in my area today ST3 Stoke On Trent No picture for hours on my TiVo box ??

• 
  John Smith ⚒ 🇬🇧 (@JohnSmi34115189) reported 13 minutes ago

  @virginmedia I still haven't forgiven @virginmedia for forcing me to update from my old box. Didn't send the correct kit to actually be able to install it, and then charged me for an enigineer to fix their problem. Now this nonsense

• 
  Shaun Riley (@shaunriley1954) reported 13 minutes ago

  @virginmedia @Da8blue It took long enough to fix

• 
  Dumitru Langham (@DumitruLangham) reported 15 minutes ago

  @ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!’

• 
  Ant Trevers-Footitt (@FootittAnt) reported 16 minutes ago

  @virginmedia ITV still down

• 
  martyn coombes (@martyncoombes72) reported 17 minutes ago

  @Jennababes @virginmedia There is an outage

• 
  Investor (@UrTradingDiary) reported 20 minutes ago

  Anyone else having the same issue? Just got the following update. This is ridiculous! Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012285465. The estimated repair time is now: 18/05/2026 10:10:00. 🙀🙀🙀 @virginmedia time to switch?

• 
  Dave (@Dave_Syracuse) reported 21 minutes ago

  @virginmedia your WiFi is still not working. Please sort it out.

• 
  caileachcrubach (@caileachcrubach) reported 22 minutes ago

  @virginmedia I sincerely hope you remove any charges for the outage time scale. Bloody awful 'service'.