Virgin Media outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, and Alfreton.

Community Discussion

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  Mark Simms (@marksimms3) reported 1 minute ago from Selston, England

  I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

• 
  Karl shaw (@KMShaw75) reported 4 minutes ago from Derbyshire, England

  @virginmedia guys I'm trying to stay calm but your poor service and none communication is worrying me now. No loyalty to a long loyal customer.

• 
  Richard Weedon (@richweedon77) reported 8 minutes ago from Derbyshire, England

  @virginmedia why do I keep having to tweet you regarding you appalling broadband. Again your service is down in DE3 area and I may have to go into work rather than work from home like I should be

• 
  Ryan🏳️‍🌈 (@RyyyyRyyy) reported 11 minutes ago from Chesterfield, England

  @virginmedia had this issue all night, not acceptable!!

• 
  Michael Wallage (@Chops_Wallage) reported 12 minutes ago from Ripley, England

  @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

• 
  Richard Williams (@rlswilliams) reported 12 minutes ago from Eastwood, England

  Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔

• 
  Rachel (@RachelOTstudent) reported 15 minutes ago from Derbyshire, England

  @virginmedia Also, TV uses Ethernet cable, so it isn’t even WiFi that’s the problem......

• 
  Jon (@jonrileynffc) reported 17 minutes ago from Selston, England

  @virginmedia No faults. Other channels fine. Just sky sports quality is terrible

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 26 minutes ago from Eastwood, England

  @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

• 
  DigitalHazard (@DigitalHazard) reported 28 minutes ago from Derbyshire, England

  @virginmedia @c_dobstar DE21 myself, found this tweet through a search, it's down here as well, rebooting the modem works for 5 mins then died, can't remember login stuff.

• 
  Matthew Hardwick (@MattJHardwick) reported 31 minutes ago from Dronfield, England

  @rtnapes @virginmedia Have you tried @BenAvery85 I hear he can help....unless of course you are flogging those dewit’s again

• 
  martyn english (@martynenglish2) reported 32 minutes ago from Blackwell, England

  @virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received

• 
  Karl shaw (@KMShaw75) reported 32 minutes ago from Derbyshire, England

  @erskinetom29 @virginmedia It’s gone quiet 🤫 no help from VM

• 
  𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported 33 minutes ago from Killamarsh, England

  @SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit

• 
  Robin Palmer (@robbiederby) reported 41 minutes ago from Derbyshire, England

  Any existing customers wanting to upgrade to the new #Virgin360 box, don't use the online form, it doesn't work. You'll get a confirmation email followed by an email requesting you call them. Their customer service is very busy, but it's excellent on 0345 454 1111. #virginmedia

• 
  trevor tuffin (@trevortuffin) reported 43 minutes ago from Blackwell, England

  I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.

• 
  🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported 46 minutes ago from Brimington, England

  @virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress

• 
  Matthew Nash (@MJNashy) reported 46 minutes ago from Hucknall under Huthwaite, England

  @Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.

• 
  Michael Harrison (@Michaelh747) reported 48 minutes ago from Staveley, England

  @richardbranson yo! Can you fix my internet? @virginmedia

• 
  leigh.butler 🐏 (@barmylad34) reported 59 minutes ago from Derbyshire, England

  @virginmedia why are you still not providing tv services today? Blackout!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CMDR Andy Fireblade Muza (@andymuza) reported 11 minutes ago

  @virginmedia why is it when a contract ends you remove all previous offers instead of automatically giving the loyal customer the best offer you can do? Also why don't you contact the customer about it instead of just increasing their price by a large amount. What a joke.

• 
  NWAKIBEYA (@_Nwakibeya1) reported 12 minutes ago

  @virginmedia @debbiecosway85 I’m having same issue, your services has deteriorated along the years.. the app don’t work, the website don’t work either.

• 
  Lord Kieran J Ball (@kbally23) reported 12 minutes ago

  @virginmedia Thanks for coming back no same issue loads to ticketmaster and then states you have to click the link and it takes you back to the same screen, nevermind never happened before ill have to wait to buy on friday

• 
  1965 Blue 1878 (@noimspartakus) reported 13 minutes ago

  @virginmedia trying to contact customer services but your system wont recognise my acct no, absolute joke!!!!!

• 
  Adrian Jones (@AdrianTJones) reported 13 minutes ago

  @virginmedia Where on your site do you list prices for existing customers once I’ve signed in,that link doesn’t take me to it. I just get view your offers and that says chat to us. 29 years a customer and I’m expected to 60% more for the same. Prices for new customers are clearly listed

• 
  Jacqson (@JacquelineCabl9) reported 16 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Aidan Costello (@aidan_codtello) reported 16 minutes ago

  @virginmedia I still have not received a payment I should have received on referring my father to switch to Virgin and he should have had a payment too. Our broadband has been poor this week and I hope it will be better this week.

• 
  Claire (@Claireonj4) reported 17 minutes ago

  @virginmedia my Dad has been a new customer for 2 weeks, the internet has only work for two of those days so far, engineer failed to solved the problem now I can't login to the app to book another slot! Shambles!! Need someone to contact us to cancel asap.

• 
  Adele Darbyshire (@DarbyshireAdele) reported 18 minutes ago

  @DjmarkieT @virginmedia We too walked away - unbelievable poor customer service

• 
  Lubdub (@LubZafar) reported 19 minutes ago

  @virginmedia I’ve sent back my equipment in two phases. One was sent last year and you want to charge me again. You have a useless non contactable customer service so this needs to be resolved in one message