Virgin Media outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield.

City	Problem Type	Report Time
Chesterfield	Wi-fi	27 minutes ago
Chesterfield	Wi-fi	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  Roberto Diniro (@primmacoffee) reported 7 minutes ago from Chesterfield, England

  Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

• 
  Mark Simms (@marksimms3) reported 13 minutes ago from Selston, England

  Wow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each

• 
  martyn english (@martynenglish2) reported 15 minutes ago from Blackwell, England

  @virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received

• 
  Kathryn Cook (@Kathryn_Cook1) reported 17 minutes ago from Derbyshire, England

  @virginmedia Rubbish. I live in a cottage with minimal phone signal and 4g so rely on wifi. It’s down regularly and impacts my work as well as TV etc. Who would you recommend I move to?

• 
  Richard Williams (@rlswilliams) reported 18 minutes ago from Eastwood, England

  Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 20 minutes ago from Eastwood, England

  @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

• 
  martyn english (@martynenglish2) reported 21 minutes ago from Blackwell, England

  @virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 26 minutes ago from Eastwood, England

  @virginmedia The loss of service registration doesn't even work!

• 
  𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported 29 minutes ago from Killamarsh, England

  @SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!

• 
  Zak Winfield (@zakwinfield) reported 30 minutes ago from Derbyshire, England

  Everybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they won’t do anything really to help those who have the full package 🤔👎 @virginmedia

• 
  Mark Simms (@marksimms3) reported 32 minutes ago from Selston, England

  @bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..

• 
  Thomas Robinson (@Tomasu87) reported 35 minutes ago from Chesterfield, England

  Hi @virginmedia your email part of the web site has been down for about week now

• 
  Michael Harrison (@Michaelh747) reported 37 minutes ago from Staveley, England

  @virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?

• 
  Jonathan Bullimore (@frog_j) reported 37 minutes ago from Brimington, England

  @Scopey1970 @virginmedia Had issues Sat night but ok from Sunday

• 
  Dave Harwood (@DaveHarwood1) reported 41 minutes ago from South Normanton, England

  @virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?

• 
  🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported 44 minutes ago from Brimington, England

  Third night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN

• 
  🌹 M-K 🌹 🇮🇪 (KATE) (@marie_kate2) reported 45 minutes ago from Matlock, England

  @RaziqulYT @virginmedia 11years and never had a problem 👍

• 
  Mark Bell (@67BLADE) reported 46 minutes ago from Chesterfield, England

  @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

• 
  GiinaGii 🐱🌿 (@giinagii) reported 51 minutes ago from Tupton, England

  @virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!

• 
  Ash Stanley (@Ashur_Stanley) reported 55 minutes ago from Derbyshire, England

  @virginmedia About old equipment which I sent back two years ago when in left your service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sinead Nash (@nashs) reported 3 minutes ago

  Thank you @virginmedia for this well timed outage that means I’ll need to need to take my laptop on holiday 🙄🙄🙄

• 
  west witch🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wishful5thinkin) reported 6 minutes ago

  @trapdoor456 @virginmedia Dont touch Virgin, terrible company to deal with

• 
  Mitch Hirsty (@mitchhirsty) reported 7 minutes ago

  @Frugal_ways @O2 @virginmedia Frustrating isn’t it? Now imagine that’s the only way you can actually pay the bill and O2 force you onto a promise to pay to restore service, tell you that you must pay, and it’s still not fixed! (Long story. Disabled, only method I can use is via the app or website) thanks O2🙄

• 
  Darren Danks (@thedazdanks) reported 8 minutes ago

  @virginmedia I’m sure I’m not the only one who doesn’t have their phone next to their hub. What if an elderly customer has phone and hub in separate rooms but need the phone as part of their care and wellbeing. Would your advice still be to just move one of them?

• 
  Croí Na hÉireann (@na_croi) reported 10 minutes ago

  @daphmc_ @Rugby_Scoop @virginmedia Not rattled at all. Any game v The ABs was always at the very best for Ireland a 50/50 game. We could have won that game after being 14-0 down but just left ourselves too much to do after a slow start. Disappointed but not rattled.

• 
  James Durrant (@je_durrant) reported 12 minutes ago

  @coveragechecker @virginmedia Was initially a local outage but turned into someone had unplugged my cable at the exchange and it needed replacing. Sh*t happens, I get it, but to leave someone who pays £1500 a year for a service without anything for a month is plain bad

• 
  Kev (@victor50) reported 12 minutes ago

  @virginmedia if Virgin paid me £5 for every time the wifi went down, I’d be a wealthy man. I am anyway, but not quite enough to sue under the trades description act for diabolical service. Absolutely awful. The new provider can’t get in our area quick enough.

• 
  keith bird (@birdybank) reported 17 minutes ago

  @virginmedia @JiffyRugby i've had an unresolved issue going on with Virgin since March! Supposed to be coming tomorrow at the 7th attempt - Will they finally turm up??

• 
  rob smith (@robsmit54519473) reported 17 minutes ago

  @scripture36 @virginmedia Perhaps try being actually disabled. Instead of a bit slow

• 
  Rachel (@NitonCalling) reported 18 minutes ago

  @virginmedia Is there an issue with your email servers? I’m getting the odd few emails but know I’ve not received others and not showing on webmail either