Virgin Media outages and service status in Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Derbyshire, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 7, 10:05 PM GMT+1.
- Internet (50%)
- TV (30%)
- Wi-fi (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 8: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Ripley, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
Internet | 20 hours ago |
|
Chesterfield
|
Internet | 5 days ago |
|
Chesterfield
|
Internet | 12 days ago |
|
Chesterfield
|
Internet | 12 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, EnglandIs the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING
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Jamie Hickling (@Jamiehickling15) reported from Hucknall under Huthwaite, EnglandAy yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨
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🌹 M-K 🌹 🇮🇪 (KATE) (@marie_kate2) reported from Matlock, England@RaziqulYT @virginmedia 11years and never had a problem 👍
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John Byrne 🏴 (@derbytrim) reported from Belper, England@virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandI CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.
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nickih1 (@nicki1712) reported from Derbyshire, England@JaneHutchby @virginmedia That's awful I've had so much trouble with them. They did an upgrade which knackered up my tv and virgin tv took them months and several visits to admit it was that that messed it up and eventually got them to put back to what if was! Hope u get refund x
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Michael Harrison (@Michaelh747) reported from Staveley, England@virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?
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Karl shaw (@KMShaw75) reported from Derbyshire, England@virginmedia That was the first thing I did. It was working this morning but has just stopped. It’s done it before as well. I’ve triple checked again and the same problem
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Francesca novilla (@arabella0404) reported from Derbyshire, England@virginmedia your broadband is awful. Never works. Tried to call customer support, there is no number. Tried to check on internet for some help and it's very confusing. Very unhappy customer.
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Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England@virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?
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Bhavna 🙋🏽♀️ (@MissBeBop) reported from Eastwood, England@virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need
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falafel&taters (@falafeltaters) reported from Derbyshire, England@charrcelia @virginmedia Exactly the same problem here, bad service but more increase in billing
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Sophie (@Tearastar) reported from Derbyshire, EnglandGod it’s been legit a week and they still haven’t fixed the internet wtf 😢 God @virginmedia sucks
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Dom (@dombodde) reported from Derbyshire, England@virginmedia rang up today to cancel my account as I’ve moved house, transferred from one person to another, after a hour on hold, three rings then line went dead!! What’s going on???
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Kathryn Cook (@Kathryn_Cook1) reported from Derbyshire, England@virginmedia Rubbish. I live in a cottage with minimal phone signal and 4g so rely on wifi. It’s down regularly and impacts my work as well as TV etc. Who would you recommend I move to?
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Thomas Robinson (@Tomasu87) reported from Staveley, England@virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again
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leigh.butler 🐏 (@barmylad34) reported from Derbyshire, England@virginmedia as usual disgusting service from you guys. Try to talk to someone you pass me on and cut me off. You show a number to call that says it’s incorrect and cut me off. You really are the worst provider in the country
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Karl shaw (@KMShaw75) reported from Derbyshire, England@virginmedia I only have 4g on my phone which I'm having to use. Not good for work from home. Two days down now. 10 years I've been a customer. I'll be looking at other options tomorrow
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Thomas Foster (@Sedontane) reported from Newbold, England@nickkzie @scazz786 @virginmedia I have their business broadband, it's been awful. I then pulled the Internet cable out of the modem and fell back on the 4G backup on my plan. Fixed. I'll plug the cable back in tomorrow and get my speed back.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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William Bell (@Wmb1877) reported@Just_Katie_x @virginmedia Had a similar problem with them years when cancelling due to moving house. Absolutely useless would never use them again.
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otterman62 (@otterman62) reported@virginmedia all services out since mid morning with an estimate of 21:00 for a fix!! Awful service from virgin media
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Robert Henry (@RHenry652) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix
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Hugh Terry 💙 (@Hugorelly) reportedI'm sorry but I can't seem to pick up @rewindtvuk via @virginmedia 😒 Could you fix it for me please?
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RM argyrim.bluesky.social (@ArgyriM) reported@Lulette5772 @virginmedia Very bad @virginmedia The opposite of customer centric (customer abusive ?)
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steveo (@fluffybubbles73) reportedIf you are ever thinking about changing internet providers , unless it’s the only one left in the world never ever get @virginmedia it’s customer service is worse than awful
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bammo (@garryba66) reported@virginmedia @UHD4k When will I get compensation for.loss of service of a week
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Gary Broadbent (@garyb007) reported@lennylaw @virginmedia There's an exception to every rule. Usually they're crap. Certainly the worst company I've ever had the misfortune to deal with.
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Malcolm Sillick (@Malcolm_Sillick) reported@London_W4 The trouble is that O2 are now in bed with Virgin Media, who also have dreadful Indian 'Tech Support', who can't sort anying out and just read from scripts. Like many companies these days, if you can even find a phone number, they just give loads of messages, telling you to go to their website. The UK could do with a dose of American style customer service!!
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Keith A Pearson (@keithapearson) reported@virginmedia Still waiting on your chat agent - to say he/she is incompetent would be the mother of all understatements. And yes, I've tried calling in the past, and that experience was so frustratingly pointless that I'm never trying again.