Virgin Media

Virgin Media Outage Report in Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Derbyshire, England 01/27/2026 09:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Alfreton, Sheffield, Chesterfield, Selston and Derbyshire.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlfreton Phone
United KingdomSheffield Total Blackout
United KingdomSheffield Wi-fi
United KingdomChesterfield Total Blackout
United KingdomSelston Internet
United KingdomChesterfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • karen_smithxx Karen Smith (@karen_smithxx) reported from Derbyshire, England

    @virginmedia can you confirm if there are any issues in DE22 please. Unable to connect to broadband.

  • CarlmMorton Carl (@CarlmMorton) reported from Derbyshire, England

    @virginmedia You also told me on Tuesday that you had fixed the network issues.

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.

  • alexwhit3head_ Alex (@alexwhit3head_) reported from Sheffield, England

    Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.

  • mandybaps1 Amanda Brightmore (@mandybaps1) reported from Sheffield, England

    @virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Tupton, England

    @virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!

  • barmylad34 leigh.butler 🐏 (@barmylad34) reported from Derbyshire, England

    @virginmedia as usual disgusting service from you guys. Try to talk to someone you pass me on and cut me off. You show a number to call that says it’s incorrect and cut me off. You really are the worst provider in the country

  • nicki1712 nickih1 (@nicki1712) reported from Derbyshire, England

    @JaneHutchby @virginmedia That's awful I've had so much trouble with them. They did an upgrade which knackered up my tv and virgin tv took them months and several visits to admit it was that that messed it up and eventually got them to put back to what if was! Hope u get refund x

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    @virginmedia Yes both mum n dad are virgin and we’re still getting no signal

  • andyksheffield Andy Kershaw Media 🎙 (@andyksheffield) reported from Sheffield, England

    @virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye

  • mandybaps1 Amanda Brightmore (@mandybaps1) reported from Sheffield, England

    @virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.

  • RomegouxLouis Louis Romégoux (@RomegouxLouis) reported from Sheffield, England

    @virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.

  • BMinion25 Becks. 🐏 (@BMinion25) reported from Derbyshire, England

    @virginmedia hello internet is down and has been since 7:15am this morning……

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    @virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply

  • andyksheffield Andy Kershaw Media 🎙 (@andyksheffield) reported from Sheffield, England

    @StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Sheffield, England

    @virginmedia Thanks for absolutely no help what so ever. Please fix your issues

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mummypig50 Emma Williams (@mummypig50) reported

    @virginmedia how can you all of a sudden switch off our services to upgrade them and not let us know? Intermittent service till 19th may, no rebate. Husband has work deadlines and I am writing a dissertation. No customer service and breach of contract! #FURIOUS #CustomerService

  • AileenMcneill Aileen McNeill (@AileenMcneill) reported

    @virginmedia Spoke to at least 12 staff & still no joy. Service is extremely poor as every call they ask the same questions and do not listen when he keeps advising them he’s done what they are asking numerous times. They seem reluctant to escalate & we are paying for a service not provided.

  • cdslater81 Craig Slater (@cdslater81) reported

    @virginmedia I’ve spent enough money on phone calls to you so I won’t be ringing anyone and I will be cancelling. @virginmedia I haven’t spoken to 1 competent person through all of this, Virgin media is an utter joke after speaking to other people with the problems they are having

  • mn0792 Matt Newman (@mn0792) reported

    @virginmedia Specific to my address, service status shows no issues.

  • AbiLarkin22 Abi Larkin (@AbiLarkin22) reported

    @virginmedia No, and now when I search it says there is no issue in the area, but our house still does not have wifi connection

  • Andi_Russell83 Andi Russell (@Andi_Russell83) reported

    @virginmedia So you have redirected to the Web form page which as stated isn't fit for purpose for the complaint and I used previously to be then fobbed off with "we tried to call you". Don't want to lose more countless minutes trying to talk to someone in Mongolia.

  • SonicDalek TimeyWimey (@SonicDalek) reported

    @virginmedia SCAMMER ALERT! 13.23, landline call from 01914209699 (UK number, links back to India!). Woman, Ellie Morris, problem with my VM Internet. Tells me to go to mobile playstore and download....at this point I tell her she's a scammer! No, no, no she says...... #scammer

  • maltman100 karl davies (@maltman100) reported

    @virginmedia Why am I receiving daily texts from you telling me an engineer is due to fix a problem, I never called for an engineer. Replied “fixed” to cancel appointment and I have received another appointment for 14/5. Texts are coming from your virgin text service.

  • RobBrooks2 Rob Brooks💙 (@RobBrooks2) reported

    @virginmedia I’ve tried that too but every time I do it the signal is seemingly strong enough to not show as a black spot… as I said, it’s intermittent. It also affects the connection between my main TiVo box and my second box in a bedroom

  • IsobellLawrence Isobell Lawrence (@IsobellLawrence) reported

    @virginmedia No idea, I haven't had an update from anyone and you guys wouldn't talk to me because of the password issue.