Virgin Media outages and service status in Derbyshire, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (86%)
- Wi-fi (14%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Ripley, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
Internet | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Michael Harrison (@Michaelh747) reported from Staveley, England@virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?
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Jon (@jonrileynffc) reported from Selston, England@virginmedia No faults. Other channels fine. Just sky sports quality is terrible
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Michael Harrison (@Michaelh747) reported from Staveley, England@richardbranson yo! Can you fix my internet? @virginmedia
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Michael Harrison (@Michaelh747) reported from Staveley, England@virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?
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Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England@Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.
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leigh.butler 🐏 (@barmylad34) reported from Derbyshire, England@virginmedia why are you still not providing tv services today? Blackout!
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ryan tobin (@razzo1) reported from Eastwood, England@virginmedia sort football out on redbutton #awful
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England@SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandMESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .
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🌹 M-K 🌹 🇮🇪 (KATE) (@marie_kate2) reported from Matlock, England@RaziqulYT @virginmedia 11years and never had a problem 👍
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Thomas Foster (@Sedontane) reported from Newbold, England@nickkzie @scazz786 @virginmedia I have their business broadband, it's been awful. I then pulled the Internet cable out of the modem and fell back on the 4G backup on my plan. Fixed. I'll plug the cable back in tomorrow and get my speed back.
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Jonathan Bullimore (@frog_j) reported from Brimington, England@Scopey1970 @virginmedia Had issues Sat night but ok from Sunday
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Pauline Hancock (@PolH1966) reported from Derbyshire, England@virginmedia Customer Loyalty!! None! 25 years continuous service. Can't get my name right. Retention team ignorant and useless. My bill went up from £25 to £28.50 and the BEST they can do to keep me is £39!!!!!! What a Joke. Bye Bye Virgin. You've lost the plot!!!!
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N1CK 4LL666D (@nick_allgood) reported from Derbyshire, EnglandWaiting for the @dcfcofficial takeover is as painful as waiting for @virginmedia to deliver the phone I ordered on the 3rd May. So putting this out there - always been happy with Virgin but what’s the best mobile network cause it looks like I’ll be moving.
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Francesca novilla (@arabella0404) reported from Derbyshire, England@virginmedia your broadband is awful. Never works. Tried to call customer support, there is no number. Tried to check on internet for some help and it's very confusing. Very unhappy customer.
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Michael Harrison (@Michaelh747) reported from Staveley, England@virginmedia Well it keeps cutting out and I still haven't had a response about my broken network port on the router. I'm just stuck
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Karl shaw (@KMShaw75) reported from Derbyshire, England@virginmedia I only have 4g on my phone which I'm having to use. Not good for work from home. Two days down now. 10 years I've been a customer. I'll be looking at other options tomorrow
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Dave Maran (@DaveMaran) reported from Brinsley, England@virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.
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Andy Greatbatch (@Baltimorebound1) reported from Derbyshire, England@virginmedia 45 mins so far being passed around different teams to get some resolution to a complaint raised 2 weeks ago, with no response!! Currently on hold again because you can never get through to speak to someone without a 15-20 min wait!! And a 30 quid increase in my bill!
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Chris Whitmore (@ChrisWhitmore31) reported from Derbyshire, England@virginmedia Not really wanted to speak to the complaints department but was told they are not working! Happy to take people’s money but not happy to help if you have a complaint! Very strange way to do business
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TWheezy (@TheRealTwheezy) reported@virginmedia ever since I renewed with you my WiFi gas been absolutely terrible.
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Peter Ould (Deeper Magic / Before Dawn Time) (@PeterOuld) reportedHey @virginmedia - I can't login to my account on a web browser. Keeps failing regardless of browser. The issue is definitely your end.
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Lord Fauntleroy MP KC (@FauntleroyMp) reported@Mickskinz @DavidPNoble63 They will enforce it with isp's quite easily. Just fine virgin media if they fail to act on frequent ip address switching
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Kate (@oftenFrazzled) reported@O2 signed up 2yr sim only Fri 12/06. received msg "my new number active" but I put in a pac code to keep my old number AND the new SIM hasn't arrived yet. Also I keep getting booted out the login page now of my virgin media account. Not impressed at all. Considering cancelling
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Urban Groove (@Urban__Groove) reported@virginmedia I f***** HATE virgin media, i cant wait till my contract ends with you, Causing me stress by giving other 02 permission to set up a direct debit when i never instructed you too! BASTARDS! 😡
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Graeme Savage 🏴 (@graemehistory) reportedCan anyone at @virginmedia please let me know when the outage in south Ayr will be fixed?
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John Bhoy Walton (@walton_bhoy) reported@virginmedia Intermittent signal again in ML5 area again this is shocking there clearly an issue some where that is not getting fixed its happening every week.
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Scott Brownbill (@brownbill_scott) reported@virginmedia why is my service down, Liverpool L4. Quick enough to take my money and yet every other day your service is unreliable. Don’t think I will be renewing with you after this.
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G99 (@G99____) reported@BingoBertie @RichardLXXII @virginmedia Yes you clearly have no clue about the wording of the contract. Contracts have a fixed period and if you are smart you have discounts. They however have a fixed period, so if you let them run out the contract continues without them. So what your are suggesting is bad
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John (@satinballs99) reported@virginmedia my internet has gone offline again , supposed to be fix in 6 hrs, do we live in a third world country now.