Virgin Media Outage Report in Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Sheffield, Matlock, Alfreton and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Phone | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Internet | |
| Sheffield |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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judith badger
(@badger63) reported
from
Sheffield, England
Really disappointed with @virginmedia quality of home broadband... insufficient band width...paying a lot of money for really poor service...not good enough ... let's see what @sky can offer
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MelissaJayne💋💕
(@Mel_Jayne1207) reported
from
Sheffield, England
@SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x
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Phil Backhouse 🇬🇧🏴🏴☠️
(@philipbackhouse) reported
from
Sheffield, England
@virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.
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William Garner
(@wjgr98) reported
from
Sheffield, England
Given Virgin Media uses different cables to BT, your internet would still be crap
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@reece_dinsdale @waynefoy @virginmedia Try message them on twitter they seem to get back to you quicker on social media .i stayed loyal to virgin for many years until the freeview episode when I changed to @SkyHelpTeam was so glad I did and it was cheaper by a lot virgin have no loyalty dad having same problem now x
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KaiQom 🎮⚽️
(@KaiQom) reported
from
Derbyshire, England
@virginmedia it seems will be getting my vote when I switch mobile in a few weeks time. Please tell me you'll have some decent deals to help make the switch easier! 🤣
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia yet again get this message.. paying for a service that I cant use. #sortitout
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit
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SammyB
(@SBirkinshaw1) reported
from
Derbyshire, England
@virginmedia No broadband (green light flashing) Website sending me in circles, run tests, says to call you but closed, then website says to sign in (which I already am) so I do & it sends back round to beginning. I’ve rebooted, checked wires &just want to report fault, plse help
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia Ha iv just grabbed a technician outside shevis going to run a test as she visiting addresses with same issues 👌
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Zak Winfield
(@zakwinfield) reported
from
Derbyshire, England
Everybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they won’t do anything really to help those who have the full package 🤔👎 @virginmedia
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Roberto Diniro
(@primmacoffee) reported
from
Chesterfield, England
Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"
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🤷🏼♂️Matt Bates™👨🏼💻
(@jijimon2000) reported
from
Brimington, England
@virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress
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Harlam
(@HarlamTK) reported
from
Sheffield, England
Apparently Monday is a ******* write off. Got hardly any work done today because @virginmedia have been down must of the day and now I want to spend a couple of hours with my #Twitch Fam and that goes down too. Like seriously Monday. Just do one 😔
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.
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Matthew Hardwick
(@MattJHardwick) reported
from
Dronfield, England
@rtnapes @virginmedia Have you tried @BenAvery85 I hear he can help....unless of course you are flogging those dewit’s again
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia hi can you tell me if there's any issues in S6 please,
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🤷🏼♂️Matt Bates™👨🏼💻
(@jijimon2000) reported
from
Brimington, England
Third night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN
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judith badger
(@badger63) reported
from
Sheffield, England
@virginmedia We are dissatisfied with virgin medis. Poor delivery of streaming services and in House wifi. Numerous occasions where service is cut or slow. Please advise how we can improve this
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SK
(@mrsanjayk) reported
@virginmedia @ifsbutsnmaybes is there any way to escalate in Virgin Media beyond a hierarchy of BOTs? nobody seems to have a clue on how to deliver customer service. Engineers cannot install . Customer service cannot communicate. Website cannot help. Why does Virgin Media exist , other than torment?
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Daniel Healey
(@danielhealey85) reported
@virginmedia @bt_uk @sky Compensation after 24hrs of lose of service, it’s always “back online before” but what about the 15hrs today, 4hrs yesterday, 3hrs Wednesday and 7 hours Tuesday! If I was to sit and contact you every time it fails it would be considered a part time job!
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Wesley Cook
(@wez01) reported
@virginmedia i just want to sign in, its making me verify email address, change password and setup 2fa which i don't want or need on a virgin media account
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SK
(@mrsanjayk) reported
@virginmedia @FromVivien is there any way to escalate in Virgin Media beyond a hierarchy of BOTs? nobody seems to have a clue on how to deliver customer service. Engineers cannot install . Customer service cannot communicate. Website cannot help. Why does Virgin Media exist , other than torment?
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SK
(@mrsanjayk) reported
@virginmedia @kylelfc88 @lottemaxwell is there any way to escalate in Virgin Media beyond a hierarchy of BOTs? nobody seems to have a clue on how to deliver customer service. Engineers cannot install . Customer service cannot communicate. Website cannot help. Why does Virgin Media exist , other than torment?
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SK
(@mrsanjayk) reported
@lottemaxwell @virginmedia @kylelfc88 shortly after I rid my life of Virgin Media Broadband in London several years ago, they tried charging me for keeping their shoddy, horrible equipment... they would rather send a prepaid bag and recover the router only to bin it themselves
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FlyNavy
(@winenfunblog) reported
@MartinSLewis question on companies affecting credit ratings unnecessarily... Since @O2 joined with @virginmedia on an almost monthly basis my credit rating goes up and down (albeit small change) due to invoice creation and payment date vs credit update day.
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Jack Perry
(@Jackpel2) reported
@virginmedia @SkySports Everything else fine… why would I check other channels constantly when I am Watching live sport that i pay alot of money to watch each month!! Whats the solution?
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SK
(@mrsanjayk) reported
@virginmedia @iJezabella is there any way to escalate in Virgin Media beyond a hierarchy of BOTs? nobody seems to have a clue on how to deliver customer service. Engineers cannot install . Customer service cannot communicate. Website cannot help. Why does Virgin Media exist , other than torment?
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Andrew Peacock
(@_andypeacock) reported
@virginmedia And yes, I understand loss-leaders, LTV, customer lock-in, etc. And yes, I know every other media company does the same. It would be nice if just one could offer existing customers a deal, to say "thanks for 20 years of your money".