Virgin Media outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield.

City	Problem Type	Report Time
Chesterfield	TV	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  falafel&taters (@falafeltaters) reported 2 minutes ago from Derbyshire, England

  @charrcelia @virginmedia Exactly the same problem here, bad service but more increase in billing

• 
  Robin Palmer (@robbiederby) reported 2 minutes ago from Derbyshire, England

  @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

• 
  Matthew Nash (@MJNashy) reported 3 minutes ago from Hucknall under Huthwaite, England

  @Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.

• 
  John Byrne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@derbytrim) reported 8 minutes ago from Belper, England

  @virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.

• 
  Lee thorn (@leethorn2011) reported 13 minutes ago from Derbyshire, England

  @virginmedia 3 days of intermittent broadband this week, pervious weeks the same thanks virgin moved from Sky to you. Service is awful

• 
  martyn english (@martynenglish2) reported 14 minutes ago from Blackwell, England

  @virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received

• 
  Dave Harwood (@DaveHarwood1) reported 21 minutes ago from South Normanton, England

  @virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?

• 
  Zak Winfield (@zakwinfield) reported 23 minutes ago from Derbyshire, England

  Everybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they won’t do anything really to help those who have the full package 🤔👎 @virginmedia

• 
  SammyB (@SBirkinshaw1) reported 27 minutes ago from Derbyshire, England

  @virginmedia No broadband (green light flashing) Website sending me in circles, run tests, says to call you but closed, then website says to sign in (which I already am) so I do & it sends back round to beginning. I’ve rebooted, checked wires &just want to report fault, plse help

• 
  Sophie (@Tearastar) reported 27 minutes ago from Derbyshire, England

  @virginmedia We spoke to you guys last Tuesday apparently there is an issue effecting 25% of our area @AceTrainerLiam knows more he’s the account owner

• 
  GiinaGii 🐱🌿 (@giinagii) reported 33 minutes ago from Tupton, England

  @virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!

• 
  Jamie Gilliver (@GilliverJamie) reported 40 minutes ago from Derbyshire, England

  Having to use my #Mobilehotspot because @virginmedia can’t seem to get there internet to work! Been going on the whole of #lockdown now!!! #working from home #Sucks!!! Canny wait to be out of contract!!!

• 
  Sophie (@Tearastar) reported 42 minutes ago from Derbyshire, England

  God it’s been legit a week and they still haven’t fixed the internet wtf 😢 God @virginmedia sucks

• 
  ryan tobin (@razzo1) reported 43 minutes ago from Eastwood, England

  @virginmedia sort football out on redbutton #awful

• 
  Chris Whitmore (@ChrisWhitmore31) reported 45 minutes ago from Derbyshire, England

  @virginmedia Not really wanted to speak to the complaints department but was told they are not working! Happy to take people’s money but not happy to help if you have a complaint! Very strange way to do business

• 
  Mark Simms (@marksimms3) reported 48 minutes ago from Selston, England

  Wow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each

• 
  𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported 49 minutes ago from Killamarsh, England

  @SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!

• 
  grumpy man (@Baddileyram) reported 49 minutes ago from Derbyshire, England

  @virginmedia 6:30. 30 mins after time slot. Engineer brilliant apologetic, sadly telephone customer service not so good. But at least I'm online this evening.

• 
  Peter Boardman (@peterboardman64) reported 54 minutes ago from Chesterfield, England

  @virginmedia no internet service in Chesterfield S40? What’s the problem?

• 
  Luketh (@Luketh13ttv) reported 56 minutes ago from Heanor and Loscoe, England

  Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  N5 (@HollowayRd73) reported 3 minutes ago

  @Benleo @virginmedia I think #Vodafone takes some beating in the crap call centre department, but I feel your pain

• 
  Phil (@Bowtomephil) reported 6 minutes ago

  @Benleo @virginmedia Some are great some are not. I had an issue told them what I thought it was as it happened before. One guy said its not that, came three times, changed modems, cables connectors etc. I told them don't send him , they sent a new guy listened to what I said, fixed what I said.

• 
  Martin Harrison (@MartHarrison) reported 7 minutes ago

  @Benleo @virginmedia Yeah…the internet speed was great but the rest was totally awful based on my only experience with them…when asked I tell folk to avoid them👍

• 
  John Conning (@conning_john) reported 9 minutes ago

  @Benleo @CallmeRight1 @virginmedia I had heard they have a dreadful reputation for customer service or lack of it…..

• 
  Ian Lythgoe (@IanLythgoe4) reported 11 minutes ago

  Anyone's Virgin TV STILL not working after 2 days bet we dont get refunded so im paying £140 a month for a **** service @virginmedia

• 
  Jamie Reynolds (@JamieReynolds92) reported 12 minutes ago

  @virginmedia When building a package theres no option for recording boxes? Surely if your becoming a stream service the price should reflect that?

• 
  ABabySeagull🇬🇧🇮🇪 (@ABabySeagull) reported 14 minutes ago

  @Benleo @virginmedia I agree. Even when I had decided to leave, it would have been easy to escape from Alcatraz than cancel the contract. Never again!

• 
  nelly77 💙 (@nelster77) reported 20 minutes ago

  @virginmedia trying to watch on demand, apps tv but currently not working i hope i see a discount in nxt bill.

• 
  Ashley (@ScottishAshley) reported 20 minutes ago

  @virginmedia Any idea when issue will be fully resolved as still experiencing Pixelation. Thanks

• 
  TonyAVFC (@ANTHONYWRI30570) reported 20 minutes ago

  @Benleo @virginmedia I used them years ago never again Shocking customer service