Virgin Media outages and service status in Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
- The most common problems reported in this area mention TV and Wi-fi.
- The most recent signal from this area was received May 20, 1:15 PM GMT+1.
- TV (75%)
- Wi-fi (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
Wi-fi | 6 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Gooner (@TheG0000ner) reported from Chesterfield, EnglandIs there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!
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Karl shaw (@KMShaw75) reported from Derbyshire, England@erskinetom29 @virginmedia It’s gone quiet 🤫 no help from VM
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Kerri Pearch (@ladymuck1978) reported from Derbyshire, England@_BrettJames @virginmedia I’m leaving Sky so I’ll get in touch with BT. Had the worst experiences with Virgin, especially on the phone. Over an hour every call to sort stuff #poorcustomerservice
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Tony P (@WorTony) reported from Selston, EnglandHey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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Sophie (@Tearastar) reported from Derbyshire, EnglandGod it’s been legit a week and they still haven’t fixed the internet wtf 😢 God @virginmedia sucks
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Michael Harrison (@Michaelh747) reported from Staveley, England@virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.
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Michael Harrison (@Michaelh747) reported from Staveley, England@virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?
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Michael Harrison (@Michaelh747) reported from Staveley, England@virginmedia what's the number I need to cancel the service? I'm so fed up at the moment
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John Byrne 🏴 (@derbytrim) reported from Belper, England@virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.
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Dave Martin (@flyingscotsmin1) reported from Eastwood, England@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
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Chris Whitmore (@ChrisWhitmore31) reported from Derbyshire, England@virginmedia Not really wanted to speak to the complaints department but was told they are not working! Happy to take people’s money but not happy to help if you have a complaint! Very strange way to do business
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leigh.butler 🐏 (@barmylad34) reported from Derbyshire, England@virginmedia why are you still not providing tv services today? Blackout!
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Zak Winfield (@zakwinfield) reported from Derbyshire, EnglandEverybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they won’t do anything really to help those who have the full package 🤔👎 @virginmedia
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Robin Palmer (@robbiederby) reported from Derbyshire, England@zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!
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Rachel (@RachelOTstudent) reported from Derbyshire, England@virginmedia Also, TV uses Ethernet cable, so it isn’t even WiFi that’s the problem......
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England@SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!
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Michael Harrison (@Michaelh747) reported from Staveley, England@richardbranson yo! Can you fix my internet? @virginmedia
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Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England@virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?
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Lee thorn (@leethorn2011) reported from Derbyshire, England@virginmedia 3 days of intermittent broadband this week, pervious weeks the same thanks virgin moved from Sky to you. Service is awful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Blakey (@BlakeyTHFC) reported@virginmedia your support team are useless and I will be taking it further.
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Mr JJ (@1964gooner) reportedHow rubbish is @virginmedia ? Their product is 24/7 but their helpdesk is 08:00-22:00, and online help is no good because it’s too generic
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Alloqui Strix (@AlloquiStrix) reported@virginmedia Still no refund though! Seems like what you said about registering an outage (which I did on the website) - and my in-law's registered as well, resulted in nothing being refunded to either. When should this be expected?
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Rachael Cassidy (@RachaelCassidy3) reported@virginmedia been trying to talk to someone after our TV. Internet and phone has gone off about an hour ago !!! Can someone help !
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O2 (@O2) reported@Propertyshe Hi it's us from Virgin Media O2 From what we are sorry for the ongoing issues but from what we can see is that the 2G and 4G coverage is fine however we do not currently have services available for 5G in your area at the moment.
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Dai John (@DaiJohn79) reported@virginmedia Hello my Internet is down in Swansea, how long will it be down?
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simon parkinson (@parky1021) reported@JShine06 @virginmedia Unfortunately your not the only one with issues I can’t believe how downhill they have gone
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Catherine 🏴🇬🇧 (@katie4249) reported@virginmedia This is the second major outage in under a fortnight. Paying a lot of money and not getting the service.
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Darwin’s Chaos Theory (@manestheman) reported@Afcgunner_1886 @virginmedia Even the box doesn’t want to watch any more of your teams awful football
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Gordon Stewart (@gozzie83) reported@virginmedia my son just paid £15.99 to rent a film for 48 hours. Can I cancel that? 🫠😭