Virgin Media outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Dronfield, and Chesterfield.

City	Problem Type	Report Time
Dronfield	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  grumpy man (@Baddileyram) reported 1 minute ago from Derbyshire, England

  @virginmedia 6:30. 30 mins after time slot. Engineer brilliant apologetic, sadly telephone customer service not so good. But at least I'm online this evening.

• 
  Mark Simms (@marksimms3) reported 2 minutes ago from Selston, England

  Wow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each

• 
  Matthew Hardwick (@MattJHardwick) reported 3 minutes ago from Dronfield, England

  @rtnapes @virginmedia Have you tried @BenAvery85 I hear he can help....unless of course you are flogging those dewit’s again

• 
  Richard Williams (@rlswilliams) reported 3 minutes ago from Eastwood, England

  Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔

• 
  Karl shaw (@KMShaw75) reported 8 minutes ago from Derbyshire, England

  @virginmedia guys I'm trying to stay calm but your poor service and none communication is worrying me now. No loyalty to a long loyal customer.

• 
  Thomas Robinson (@Tomasu87) reported 9 minutes ago from Staveley, England

  @virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again

• 
  Karl shaw (@KMShaw75) reported 11 minutes ago from Derbyshire, England

  @virginmedia I only have 4g on my phone which I'm having to use. Not good for work from home. Two days down now. 10 years I've been a customer. I'll be looking at other options tomorrow

• 
  Michael Harrison (@Michaelh747) reported 11 minutes ago from Staveley, England

  @virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?

• 
  Karl shaw (@KMShaw75) reported 12 minutes ago from Derbyshire, England

  @virginmedia I need someone to speak to me asap. I've tried and tried to call to resolve the issue but nothing is happening and even when I called to leave after being on hold the lady put the phone down after 10 seconds. Seriously not happy

• 
  Andy Greatbatch (@Baltimorebound1) reported 22 minutes ago from Derbyshire, England

  @virginmedia 45 mins so far being passed around different teams to get some resolution to a complaint raised 2 weeks ago, with no response!! Currently on hold again because you can never get through to speak to someone without a 15-20 min wait!! And a 30 quid increase in my bill!

• 
  Mark Simms (@marksimms3) reported 24 minutes ago from Selston, England

  I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

• 
  𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported 28 minutes ago from Killamarsh, England

  @SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit

• 
  Roberto Diniro (@primmacoffee) reported 29 minutes ago from Chesterfield, England

  Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

• 
  leigh.butler 🐏 (@barmylad34) reported 30 minutes ago from Derbyshire, England

  @virginmedia why are you still not providing tv services today? Blackout!

• 
  matt downing (@mattdowning5) reported 30 minutes ago from Selston, England

  @virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal

• 
  Jon (@jonrileynffc) reported 34 minutes ago from Selston, England

  @virginmedia No faults. Other channels fine. Just sky sports quality is terrible

• 
  Jon (@jonrileynffc) reported 36 minutes ago from Selston, England

  @virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕

• 
  Ryan🏳️‍🌈 (@RyyyyRyyy) reported 47 minutes ago from Chesterfield, England

  @virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.

• 
  falafel&taters (@falafeltaters) reported 50 minutes ago from Derbyshire, England

  @virginmedia About loosing connection all the time, and about the bill, 2 different answers, used to be a good customer service, after 10 years with, I'm really thinking of leaving you.

• 
  Ryan🏳️‍🌈 (@RyyyyRyyy) reported 51 minutes ago from Chesterfield, England

  @virginmedia yet again get this message.. paying for a service that I cant use. #sortitout

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachel (@rachrl1486) reported 7 minutes ago

  @virginmedia we have issue with broadband and o2 mobile data what’s going on? Has it all gone down?

• 
  . (@AlexparkerI) reported 7 minutes ago

  @MelJanie @virginmedia I’ve just left virgin media. Their customer service is abysmal

• 
  SK (@s4m1rk23) reported 7 minutes ago

  @james_bull8 DM me my brother works for Virgin media - he’ll put your whole package down guaranteed (internet + TV Package). Your getting scammed 😭😭

• 
  LivingSage (@LivingSage2) reported 8 minutes ago

  @Dacosta150 @Jojo_agboola Bro, I’m on Youfibre too, lovely network. I dropped virgin media broadband, not because they are bad but cos of Youfibre upload speed. Their 1000mbps download is same with their 1000 upload. I’m on You2000 and it’s been lovely. @Jojo_agboola should try it

• 
  Vocal and Proud (@Vocalandproudx) reported 10 minutes ago

  @virginmedia Shameful service. I’ve contacted you DAILY and STILL no resolution for my inconsistent internet connection. It’s been 6months now. DSAR request promised, still waiting. Enough is enough. Escalating to @Ofcom

• 
  Paddy Sweeney (@PaddySw99745534) reported 13 minutes ago

  @virginmedia @pholmes38 Repeatedly sent messages/emails explaining the issues. You don’t appear to know what you are doing. Awful customer service. Paddy Sweeney

• 
  Crystal Q (@MizzCQ) reported 14 minutes ago

  @virginmedia LION S1, E4 appears to be @NatGeo LION S1, E1. Can you please fix this.

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 16 minutes ago

  @ulickdcox @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  meg (@MeganJuliaaa_) reported 23 minutes ago

  @virginmedia you said an outage was fixed in my area but the internet box is still flashing red?? why lie

• 
  MerlinJ & the Dowager. (@HamsterSick) reported 24 minutes ago

  @Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure