Virgin Media outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield.

City	Problem Type	Report Time
Chesterfield	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  Robin Palmer (@robbiederby) reported 3 minutes ago from Derbyshire, England

  Any existing customers wanting to upgrade to the new #Virgin360 box, don't use the online form, it doesn't work. You'll get a confirmation email followed by an email requesting you call them. Their customer service is very busy, but it's excellent on 0345 454 1111. #virginmedia

• 
  Thomas Robinson (@Tomasu87) reported 7 minutes ago from Staveley, England

  @virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again

• 
  thomas coupe (@thomas_koop) reported 7 minutes ago from Hucknall under Huthwaite, England

  @virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service

• 
  martyn english (@martynenglish2) reported 7 minutes ago from Blackwell, England

  @virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !

• 
  leigh.butler 🐏 (@barmylad34) reported 11 minutes ago from Derbyshire, England

  @virginmedia why are you still not providing tv services today? Blackout!

• 
  Mike Hull (@MikeHull2u) reported 11 minutes ago from Holmesfield, England

  Really annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.

• 
  ryan tobin (@razzo1) reported 12 minutes ago from Eastwood, England

  @virginmedia sort football out on redbutton #awful

• 
  Michael Harrison (@Michaelh747) reported 20 minutes ago from Staveley, England

  @richardbranson yo! Can you fix my internet? @virginmedia

• 
  martyn english (@martynenglish2) reported 28 minutes ago from Blackwell, England

  @virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received

• 
  𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported 29 minutes ago from Killamarsh, England

  @SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit

• 
  Dave Harwood (@DaveHarwood1) reported 31 minutes ago from South Normanton, England

  @virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?

• 
  trevor tuffin (@trevortuffin) reported 33 minutes ago from Blackwell, England

  VIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.

• 
  John Byrne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@derbytrim) reported 36 minutes ago from Belper, England

  @virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.

• 
  Realoldguy/newpc (@NewpcOldguy) reported 40 minutes ago from Hucknall under Huthwaite, England

  @railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 44 minutes ago from Eastwood, England

  When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

• 
  Karl shaw (@KMShaw75) reported 46 minutes ago from Derbyshire, England

  @erskinetom29 @virginmedia It’s gone quiet 🤫 no help from VM

• 
  Richard Williams (@rlswilliams) reported 48 minutes ago from Eastwood, England

  .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

• 
  Peter Boardman (@peterboardman64) reported 49 minutes ago from Chesterfield, England

  @virginmedia no internet service in Chesterfield S40? What’s the problem?

• 
  Dom (@dombodde) reported 51 minutes ago from Derbyshire, England

  @virginmedia rang up today to cancel my account as I’ve moved house, transferred from one person to another, after a hour on hold, three rings then line went dead!! What’s going on???

• 
  Karen Smith (@karen_smithxx) reported 58 minutes ago from Derbyshire, England

  @virginmedia can you confirm if there are any issues in DE22 please. Unable to connect to broadband.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MOT ALAW (@VespaPX12570) reported 4 minutes ago

  @virginmedia Thank you.. now estimated to be fixed by 1705... What has happened? Why has it happened? Are we to be compensated for this lack of service?

• 
  tracy_s (@tracy_s1) reported 9 minutes ago

  @virginmedia Now saying that the estimated fix time is 10.05 tomorrow that means 24 hours without the use of tv service we pay for @virginmedia will we get compensation for this?

• 
  BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported 17 minutes ago

  @virginmedia We’ll work this one out 1/ New Box wouldn’t record or delete Just said Unable to delete try again later Engineer visit appeared to solve the problem . When e He had gone box Didn’t record or delete again

• 
  Cyberbob1uk (@cyberbob1uk) reported 19 minutes ago

  @virginmedia are you taking the proverbial? The broadband has been out more often than I have in the short time I've been with you. And now you aim to rectify the problem in 4 days time?

• 
  John M Hunt (@Johnmhunt) reported 20 minutes ago

  @virginmedia your V360 upgrade system is broken. It took me 3 days of chat to arrange my upgrade and I’ve ordered it for my dad and he’s not received the remotes despite ordering on 2 May. I can’t face the pain of going through a chat and details authorisation again.

• 
  Ant Trevers-Footitt (@FootittAnt) reported 21 minutes ago

  @virginmedia ITV still down

• 
  Teddy (@txddyrilxy) reported 21 minutes ago

  @virginmedia The **** you did in my area a few days ago has ****** my **** up… fix it.

• 
  S.G ✨ (@StevenGolder13) reported 23 minutes ago

  @KingSMJ23 @NewGolfer1414 @virginmedia Best thing i ever did was switching from virgin to EE Broadband is ten times better and cheaper! Never freezes or drops either..

• 
  Michael Portal (@Mortalportal01) reported 24 minutes ago

  @MartinSLewis Hi Martin. Are you aware of the scam between Virgin Media and 02? They hound you with calls, set you up as an existing VM customer, and then unknown to you, you have an 02 threatning letter asking for £30 a month. This was not agreed to or even known...help 🙏

• 
  standfreered (@standfreered1) reported 24 minutes ago

  @virginmedia is this acceptable treatment of your elderly customers? You have sent, twice, pre contract documents, today, offering her the service for £49 per month