Virgin Media

Virgin Media Outage Report in Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Derbyshire, England 03/12/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Alfreton and Chesterfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomSheffield TV
United KingdomAlfreton Internet
United KingdomSheffield Wi-fi
United KingdomSheffield TV
United KingdomChesterfield TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • peterboardman64 Peter Boardman (@peterboardman64) reported from Chesterfield, England

    @virginmedia no internet service in Chesterfield S40? What’s the problem?

  • leannerains Leanne Rebecca (@leannerains) reported from Sheffield, England

    @SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff

  • TheG0000ner Gooner (@TheG0000ner) reported from Chesterfield, England

    Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

  • MissBeBop Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

  • 67BLADE Mark Bell (@67BLADE) reported from Chesterfield, England

    @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

  • Sheffield_Boy Marc Riley (@Sheffield_Boy) reported from Sheffield, England

    @virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?

  • Ray_Lennox Tom Clark (@Ray_Lennox) reported from Sheffield, England

    @virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks

  • chococlaire77 Claire Stewart (@chococlaire77) reported from Sheffield, England

    Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Derbyshire, England

    @virginmedia About old equipment which I sent back two years ago when in left your service

  • ianpnaylor Ian Naylor (@ianpnaylor) reported from Sheffield, England

    @virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.

  • John_murphy1 John Murphy (@John_murphy1) reported from Sheffield, England

    @virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.

  • ianpnaylor Ian Naylor (@ianpnaylor) reported from Sheffield, England

    @virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.

  • Amy_1867 Amy 🦉 (@Amy_1867) reported from Sheffield, England

    @virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it

  • MissBeBop Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    @mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx

  • sihackett86 simon (@sihackett86) reported from Sheffield, England

    @virginmedia hi recieved an email regarding an upgrade on WiFi network for hub 3 can you tell me what has been upgraded so I am able to alter my devices accordingly please

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

  • BEN_GR33N Ben Green (@BEN_GR33N) reported from Derbyshire, England

    @virginmedia whats going on with your network, just lost TV and internet in DE area.

  • goonie2008 Andrew Lee (@goonie2008) reported from Sheffield, England

    @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

  • BMinion25 Becks. 🐏 (@BMinion25) reported from Derbyshire, England

    @virginmedia down again, fourth time in 2 weeks… what am I paying for? 🤔🤔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Holty_74 Nick holt (@Holty_74) reported

    @virginmedia Estimate fix is now 6pm….really???

  • ItsAnUrbanThing sh4yn3e (@ItsAnUrbanThing) reported

    @virginmedia I will do as I've waited almost a week for this appointment as the 1 that I was given Tuesday never showed up only to find out the agent who booked me in for it didn't confirm the appointment so I've waited 2 days in for nothing

  • LoisBeaumont Lois Beaumont (@LoisBeaumont) reported

    @virginmedia Yes and I still can’t get it to pair. Your technical support team had no idea!

  • LoisBeaumont Lois Beaumont (@LoisBeaumont) reported

    @virginmedia Absolutely shocking customer service. Trying to resolve a technical issue. Please can you give me a direct no to speak to someone who can help

  • oozieboii oozie (@oozieboii) reported

    @virginmedia wth!! on the phone to the worst advisors and managers in customer service history!! Definitely disconnecting. This call I'm on is actually comedy gold.

  • _jodiebuckle Jodie Buckle (@_jodiebuckle) reported

    @virginmedia The light is a pale yellow colour. There are no other lights on. This happens multiple times a week that there are no known issues in the area yet we have no broadband again

  • ewebber Emily Webber (@ewebber) reported

    @virginmedia This is a useless response, of course someone there knows more or even if someone is looking at it. And doesn’t help me be able to work. I’m really unimpressed with this service.

  • Michaeljwillis8 Michael willis (@Michaeljwillis8) reported

    @virginmedia How can there be no issues when it's down but issues when it's on

  • Kayak_R6 NAVI Kayak (@Kayak_R6) reported

    @TxbyWRLD @virginmedia Yeah it is, been a power cut in L1 apparently caused virgin to go down on Merseyside atleast

  • Michaeljwillis8 Michael willis (@Michaeljwillis8) reported

    @virginmedia It's back on now after 35 minutes but it's happened for the past 3/4 but apparently no issues in the area