Virgin Media

Virgin Media Outage Report in Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Derbyshire, England 01/13/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Selston, Chesterfield, Sheffield and Derbyshire.

Loading map, please wait...
City Problem Type Report Time
United KingdomSelston Internet
United KingdomChesterfield Internet
United KingdomSheffield TV
United KingdomSheffield TV
United KingdomChesterfield Internet
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • ma96____ munem.. (@ma96____) reported from Sheffield, England

    @virginmedia are absolute 💩, how is my network constantly dropping. If My customers leave me just know I’ll be filing a claim! 🤬

  • MattJHardwick Matthew Hardwick (@MattJHardwick) reported from Dronfield, England

    @rtnapes @virginmedia Have you tried @BenAvery85 I hear he can help....unless of course you are flogging those dewit’s again

  • pso_kt PsO kt (@pso_kt) reported from Sheffield, England

    @virginmedia hi can you tell me if there's any issues in S6 please,

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia had this issue all night, not acceptable!!

  • Jordsufc_ Bolland (@Jordsufc_) reported from Sheffield, England

    @SkyHelpTeam you having competitions on how shit your internet is with @virginmedia

  • HarlamTK Harlam (@HarlamTK) reported from Sheffield, England

    Apparently Monday is a ******* write off. Got hardly any work done today because @virginmedia have been down must of the day and now I want to spend a couple of hours with my #Twitch Fam and that goes down too. Like seriously Monday. Just do one 😔

  • zakwinfield Zak Winfield (@zakwinfield) reported from Derbyshire, England

    Everybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they won’t do anything really to help those who have the full package 🤔👎 @virginmedia

  • jijimon2000 🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported from Brimington, England

    @virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress

  • iFletch__ 𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England

    @SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!

  • mattdowning5 matt downing (@mattdowning5) reported from Selston, England

    @virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    @reece_dinsdale @waynefoy @virginmedia Try message them on twitter they seem to get back to you quicker on social media .i stayed loyal to virgin for many years until the freeview episode when I changed to @SkyHelpTeam was so glad I did and it was cheaper by a lot virgin have no loyalty dad having same problem now x

  • SBirkinshaw1 SammyB (@SBirkinshaw1) reported from Derbyshire, England

    @virginmedia No broadband (green light flashing) Website sending me in circles, run tests, says to call you but closed, then website says to sign in (which I already am) so I do & it sends back round to beginning. I’ve rebooted, checked wires &just want to report fault, plse help

  • sihackett86 simon (@sihackett86) reported from Sheffield, England

    @virginmedia I appreciate that but no help already spoke did not hardly touch my problem also I have tried your online chat as I want a record of this conversation and all I told is we will transfer you to customer care no response so you tell me how to go about this as I am losing faith

  • wjgr98 William Garner (@wjgr98) reported from Sheffield, England

    Given Virgin Media uses different cables to BT, your internet would still be crap

  • jijimon2000 🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported from Brimington, England

    Third night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN

  • frog_j Jonathan Bullimore (@frog_j) reported from Brimington, England

    @Scopey1970 @virginmedia Had issues Sat night but ok from Sunday

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.

  • pso_kt PsO kt (@pso_kt) reported from Sheffield, England

    @virginmedia Ha iv just grabbed a technician outside shevis going to run a test as she visiting addresses with same issues 👌

  • iFletch__ 𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England

    @SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ace_7744 Michelle Price (@ace_7744) reported

    @virginmedia I'm on a wireless connection, I will try the hard reset on the router to see if it solves the problem.

  • Davies133 Jim Davies (Ex Labour Thanks To Keith) (@Davies133) reported

    @virginmedia Blame was put on a network fault. Message then received advising network fault fixed & to reboot. Landline still only worked intermittently. Then advised engineer would connect phone to router & appointment would be received within 4hrs. Twice this promise wasn't honoured

  • clairybbomb claire black (@clairybbomb) reported

    @virginmedia is it normal to be on hold for over 1hr after speaking to a customer service agent?

  • StevieLouuu StevieLouise Palmer (@StevieLouuu) reported

    @virginmedia Why would I want more slots when the first appointment did absolutely nothing and the compensation of £9 discount off my bill (taking it down to £51!) means I still have expensive but crap internet?! I’m looking elsewhere for other providers thanks.

  • Silvana37542029 Silvana (@Silvana37542029) reported

    @FairyElephant @virginmedia Yes they are the worst company I ever saw it

  • Marlene01837906 Mars (@Marlene01837906) reported

    @virginmedia HOW HARD IS IT TO BECOME A NEW CUSTOMER??? 2nd time trying to sign up and AGAIN have to wait 2 months for an installation??? 2nd installation date cancelled two days before it's due. SORT IT OUT

  • Karan__Seehra Karan Seehra (@Karan__Seehra) reported

    @virginmedia is your fiber network having major issues? Internet keeps dropping.

  • Kernow_Girl Lady Tracey Kernow (@Kernow_Girl) reported

    @virginmedia is there a problem in west Cornwall? My son has lost 4g and we can’t contact him

  • Weezy_IPD WEEZY (@Weezy_IPD) reported

    @virginmedia No i will just take legal action against you not one of your colleagues even resolved the issue

  • isjackwild Jack Wild (@isjackwild) reported

    @hmans @github I had a similar issue once with Virgin Media in the UK — it was blocking GitHub via ssh because of the Child Lock / Secure Browsing 'feature', so maybe check that.