Virgin Media outages and service status in Derbyshire, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Dronfield, and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Dronfield
|
Internet | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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falafel&taters (@falafeltaters) reported from Derbyshire, England@charrcelia @virginmedia Exactly the same problem here, bad service but more increase in billing
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Becks. 🐏 (@BMinion25) reported from Derbyshire, England@virginmedia down again, fourth time in 2 weeks… what am I paying for? 🤔🤔
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Richard Weedon (@richweedon77) reported from Derbyshire, England@virginmedia what is going on with your service in DE3. Rubbish service all last week and when we phoned told not enough people in the area had complained. Now no internet this evening. This is getting beyond a joke
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Thomas Robinson (@Tomasu87) reported from Chesterfield, EnglandHi @virginmedia your email part of the web site has been down for about week now
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tia carter🥑 (@_teecarts) reported from Eastwood, Englandvirgin media is down in my area so looks like i can’t work👏🏼
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Rachel (@RachelOTstudent) reported from Derbyshire, England@virginmedia Also, TV uses Ethernet cable, so it isn’t even WiFi that’s the problem......
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Pauline Hancock (@PolH1966) reported from Derbyshire, England@virginmedia Customer Loyalty!! None! 25 years continuous service. Can't get my name right. Retention team ignorant and useless. My bill went up from £25 to £28.50 and the BEST they can do to keep me is £39!!!!!! What a Joke. Bye Bye Virgin. You've lost the plot!!!!
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Ryan🏳️🌈 (@RyyyyRyyy) reported from Chesterfield, England@virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.
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falafel&taters (@falafeltaters) reported from Derbyshire, England@virginmedia your customer service has no idea how to handle a call, calling 2 times, 2 different answers, shame
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Jon (@jonrileynffc) reported from Selston, England@virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕
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Mark Simms (@marksimms3) reported from Selston, EnglandI want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.
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Mark Simms (@marksimms3) reported from Selston, EnglandWow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each
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ryan tobin (@razzo1) reported from Eastwood, England@virginmedia sort football out on redbutton #awful
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Linda Parnham (@LindaParnham) reported from Chesterfield, England@virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!
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Roberto Diniro (@primmacoffee) reported from Chesterfield, EnglandDont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"
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Thomas Robinson (@Tomasu87) reported from Staveley, England@virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again
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Dave Martin (@flyingscotsmin1) reported from Eastwood, England@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
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Paul E (@jedimaster1982) reported from Derbyshire, EnglandAnnoying intermittent BB and TV loss of service in the Derby area by @virginmedia at the moment.
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Richard Williams (@rlswilliams) reported from Eastwood, England.@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Caz (@caz_fizz) reported@MelJanie @virginmedia Virgin made all customer care off shore and made us all redundant, just so they can save money...but in the process are losing their customers.
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Nim O'Hall (@nimohally) reported@virginmedia your service is so bad that I can’t even call your customer service and when I do there’s acc no way to get pass that Cara thing to speak to a real live person !
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Ashley Blick (@ablick1986) reported@virginmedia I’ve had SkySports add on without requesting this. Customer support saying 30 days notice required. Anyone else had this? This is fraud!
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Chris4RAFC (@Chris4RAFC) reported@DGardinerSPUD Yes of course i was at Wembley but did watch it back on DAZN and was brilliant Well tonight of course you were at the game but I had to watch from home and in 2nd half it went off twice to a black screen as in the picture had to come out and go back in, Never miseed any goals tho Since sky sports + launched when you now press the red button to watch games its been crap I am direct with sky and not with virgin media who also had problems with there service for over a week with sky sports +
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Sharon Williams (@SharonWill65057) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV53 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Ken Bar Low (@OldPeopleFine) reported@Dearme2_ You think when you hit rock bottom things can only get better but then your house burns down and virgin media take you to court for non payment of your wifi
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Nim O'Hall (@nimohally) reported@virginmedia i’ve called your customer service twice, your mobile coverage is so bad that I’ve had it hang up on me twice and then your AI agent hung up on me, when I asked to get through to an actual person
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ArtVandaley (@dothefunkgibbon) reported@virginmedia Instead of silly twitter replies , when you know there is a big outage why don't you publish it on the website ? Have a message on the phone line also , would solve a lot of problems . Your phone lines were overwhelmed yet that could have been prevented .
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GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reportedVirgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.
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Martin (@lionking2014) reported@LPXIOP They say VOIP is more reliable than the the old PTSN network... Gonna be using my @virginmedia Broadband which goes down more often than the telephone so don't see how it will be!????