Virgin Media outages and service status in Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield.
Community Discussion
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Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Michael Harrison (@Michaelh747) reported from Staveley, England@richardbranson yo! Can you fix my internet? @virginmedia
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nickih1 (@nicki1712) reported from Derbyshire, England@JaneHutchby @virginmedia That's awful I've had so much trouble with them. They did an upgrade which knackered up my tv and virgin tv took them months and several visits to admit it was that that messed it up and eventually got them to put back to what if was! Hope u get refund x
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N1CK 4LL666D (@nick_allgood) reported from Derbyshire, EnglandWaiting for the @dcfcofficial takeover is as painful as waiting for @virginmedia to deliver the phone I ordered on the 3rd May. So putting this out there - always been happy with Virgin but what’s the best mobile network cause it looks like I’ll be moving.
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Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England@virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?
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Ryan🏳️🌈 (@RyyyyRyyy) reported from Chesterfield, England@virginmedia had this issue all night, not acceptable!!
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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Lee thorn (@leethorn2011) reported from Derbyshire, England@virginmedia 3 days of intermittent broadband this week, pervious weeks the same thanks virgin moved from Sky to you. Service is awful
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Dom (@dombodde) reported from Derbyshire, England@virginmedia rang up today to cancel my account as I’ve moved house, transferred from one person to another, after a hour on hold, three rings then line went dead!! What’s going on???
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Richard Weedon (@richweedon77) reported from Derbyshire, England@virginmedia what is going on with your service in DE3. Rubbish service all last week and when we phoned told not enough people in the area had complained. Now no internet this evening. This is getting beyond a joke
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Sophie (@Tearastar) reported from Derbyshire, EnglandGod it’s been legit a week and they still haven’t fixed the internet wtf 😢 God @virginmedia sucks
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Ryan🏳️🌈 (@RyyyyRyyy) reported from Chesterfield, England@virginmedia yet again get this message.. paying for a service that I cant use. #sortitout
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🤷🏼♂️Matt Bates™👨🏼💻 (@jijimon2000) reported from Brimington, England@virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress
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Clive Bentley (@CliveBentley) reported from Derbyshire, England@virginmedia Service is worse than ever today WiFi on and off lagging then off again. So poor! And you're overcharging me on my bill too.
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Zak Winfield (@zakwinfield) reported from Derbyshire, EnglandEverybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they won’t do anything really to help those who have the full package 🤔👎 @virginmedia
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Mark Simms (@marksimms3) reported from Selston, England@bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..
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Amazon Aquatics (@AmazonAquatics1) reported from Ripley, England@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
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Mike Hull (@MikeHull2u) reported from Holmesfield, EnglandReally annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.
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Bhavna 🙋🏽♀️ (@MissBeBop) reported from Eastwood, England@virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England@SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!
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Ben Green (@BEN_GR33N) reported from Derbyshire, England@virginmedia whats going on with your network, just lost TV and internet in DE area.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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londonswa (@TRFCSW19) reported@virginmedia your engineer came yesterday and lied about someone coming today to solve an issue he couldn’t fix. Now your online booking system not working. Been on hold for an hour now trying to speak to someone. Still no WiFi. Great way to treat a customer of 20years
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toastyborg (@Demon__Cyborg) reportedBeen on hold for @virginmedia technical support now for THREE hours and still no answer. This is beyond a joke
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Neil Randon (@NRandonFactor) reportedVirgin Media broadband has been down all morning. Tried twice to speak to someone but held in queue for now more than three hours. Utterly useless @virginmedia
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billy winter (@billywi56359173) reported@virginmedia tried calling and it’s impossible to get through to anyone, my bill keeps going up and up and up and the service keeps getting worse and worse, so I try and swap supplier and now you’re charging me nearly £300 to leave early.
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🌸Anne-Marie🌸 (@Anne_Marie_2) reported@SkyNews He’s the equivalent of Virgin Media Customer Services, he’s going to have to be ousted out unceremoniously, lanced like a growth only to be replaced by another globalist traitor
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Amber Carter ⎊ (@ambo1992) reported@virginmedia been trying to get through on live chat all day, it now appears to be completely broken. WhatsApp option doesn’t work either. Please can anyone help? Impossible to get through by any means
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NoBotsForSupport (@NoBotForSupport) reported@mumherts @virginmedia Bot support is a very real frustrating issue today. I am a dedicated account to protest the incompetent support system. I hope we get the real human support back where it is needed. #NoBotsForSupport Tag/Mention me for repost.
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0x00000 (@cryptocyphereth) reported@tvrski @virginmedia Yeah. After disconnecting with their human support, I switched to another browser. This time, their web deal page worked, but the price was 50p higher per month than the one i initially seen. Still, it was significantly better than the offer the human agent gave me, so I just went ahead with the renewal.
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Emily J Clarke (@clarke_j_emily) reported@virginmedia Losing the plot. The outage in my area is 1 mth old today! Been on hold 75mins to add further complaints to my complaint 🤬
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sam ☄️🔥🏳️🌈 (@cleantethemiser) reported@virginmedia is there a power outage as some of my channels are missing such as Sky Crime, U & Gold? I've been on the ChatBOT for three hours with no reply and no answering the phone.