Virgin Media outages and service status in Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Ripley, and Alfreton.
Community Discussion
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Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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๐๐ต๐ฎ๐ฝ๐ฌ๐ฑ โข๏ธ (@iFletch__) reported from Killamarsh, England@SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandMESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .
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๐ผ๐๐๐ข๐ฐ (@acmtix) reported from Eastwood, England@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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Paul E (@jedimaster1982) reported from Derbyshire, EnglandAnnoying intermittent BB and TV loss of service in the Derby area by @virginmedia at the moment.
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Dave Maran (@DaveMaran) reported from Brinsley, England@virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.
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Karl shaw (@KMShaw75) reported from Derbyshire, England@virginmedia I only have 4g on my phone which I'm having to use. Not good for work from home. Two days down now. 10 years I've been a customer. I'll be looking at other options tomorrow
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Tony P (@WorTony) reported from Selston, EnglandHey @virginmedia Iโm really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. Iโm still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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RIGGO (@rigg0o) reported from Eastwood, EnglandClass when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.
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Amazon Aquatics (@AmazonAquatics1) reported from Ripley, England@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
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๐ผ๐๐๐ข๐ฐ (@acmtix) reported from Eastwood, England@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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Bhavna ๐๐ฝโโ๏ธ (@MissBeBop) reported from Eastwood, EnglandWhen @virginmedia wifi is working itโs bloody amazing, when you need to raise an issue with them itโs the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandTWICE MY INTERNET HAS DROPPED OUT TODAY SORT IT VIRGIN MEDIA ITS NOT GOOD ENOUGH YOUR NOT FIT FOR PURPOSE THE CHINESE ARE BETTER THAN THE AMERICANS AT DELIVERING INTERNET I SINCERLY HOPE ELON MUSK IS BETTER THAN VIRGIN MEDIA SO I CAN TERMINATE VIRGIN MEDIA AND GO WITH HIM.
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Sophie (@Tearastar) reported from Derbyshire, England@virginmedia We spoke to you guys last Tuesday apparently there is an issue effecting 25% of our area @AceTrainerLiam knows more heโs the account owner
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandVIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.
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Jamie Gilliver (@GilliverJamie) reported from Derbyshire, EnglandHaving to use my #Mobilehotspot because @virginmedia canโt seem to get there internet to work! Been going on the whole of #lockdown now!!! #working from home #Sucks!!! Canny wait to be out of contract!!!
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Thomas Robinson (@Tomasu87) reported from Chesterfield, EnglandHi @virginmedia your email part of the web site has been down for about week now
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Matthew Hardwick (@MattJHardwick) reported from Dronfield, England@rtnapes @virginmedia Have you tried @BenAvery85 I hear he can help....unless of course you are flogging those dewitโs again
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Becks. ๐ (@BMinion25) reported from Derbyshire, England@virginmedia hello internet is down and has been since 7:15am this morningโฆโฆ
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Ben Green (@BEN_GR33N) reported from Derbyshire, England@virginmedia whats going on with your network, just lost TV and internet in DE area.
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๐น M-K ๐น ๐ฎ๐ช (KATE) (@marie_kate2) reported from Matlock, England@RaziqulYT @virginmedia 11years and never had a problem ๐
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Groupthink Blogs (@GroupthinkBlogs) reported@simonlevans @virginmedia They even admitted they did so. I remember trying to cancel my mum's contract 10 years ago, took me 2 hours. Most people would have given up.
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Chris Oldershaw (@OldershawC66563) reported@premnsikka I. Found it impossible to cancel my account with Virginmedia by telephone - so sent a signed for, registered letter to contact address on their website and cancelled standing order - no further contact with Virgin media
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Cherry Von Boom (@cherry_ugh) reported@virginmedia @O2 Day 14 of not having a working phone, of having 3 counts of fraud on my account, on having people STILL trying to hack your login page, of getting no help, and my gods, I can see why youโve been fined 28 million. And the transphobic complaints team? Chefs kiss.
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Disco Biscuit (@discobiscuit900) reported@Ofcom So you're gonna pay those customers for their troubles out of the 28 million? Of course not. Who knows what ******** you're gonna do with the millions, but we can be certain that the people that Virgin Media dicked get nothing.
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Chris Hannon (@ChrisHa42768937) reported@virginmedia I'll never use your company again...
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Ian Archard (@archard_ia53975) reportedVirgin Media has been fined ยฃ28M for blocking, trapping customers in contracts they desperately wanted to leave. By dropping calls and using abusive tactics, they weaponised customer service to force retention. They are a spiteful company that got away with bullying for years.
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Tommy Jones (@TommyJonesUK) reported@TheGriftReport Virgin Media fined ยฃ28m for trapping customers like hostages who canโt cancel. Their service is slower than rigor mortis, but leaving? Harder than faking your own death to escape.
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๐ฏ๐๐๐๐๐๐๐๐๐ (@Deanobagio) reported@virginmedia And now its down again. This is constant.
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Ian McNee (@IanSMcNee) reportedI ditched @VirginMedia years ago over terrible customer service - this is the same as water companies: a semi-monopoly owned by US finance: asset stripping profiteers. Switched to local independent Andrews & Arnold - @AAISP. Top service, real people on the phone who fix problems.
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Ian McNee (@IanSMcNee) reported@premnsikka Something of a tangent Prem but there are good domestic service providers that are not owned by US multinationals. I ditched the appalling @VirginMedia years ago over their terrible customer service & moved to Andrews & Arnold - @AAISP. A little more expensive but great service.