Virgin Media

Virgin Media Outage Report in Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Derbyshire, England 01/24/2026 01:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Chesterfield, Selston and Derbyshire.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Wi-fi
United KingdomChesterfield Total Blackout
United KingdomSelston Internet
United KingdomChesterfield Internet
United KingdomSheffield TV
United KingdomSheffield TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

  • pso_kt PsO kt (@pso_kt) reported from Sheffield, England

    @virginmedia hi can you tell me if there's any issues in S6 please,

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    Very disappointed with @virginmedia @richardbranson got told to ring back in a couple of months but 2 staff members when I complained I could not afford the rise in price £44 now £61.50. No help at all

  • primmacoffee Roberto Diniro (@primmacoffee) reported from Chesterfield, England

    Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia yet again get this message.. paying for a service that I cant use. #sortitout

  • pso_kt PsO kt (@pso_kt) reported from Sheffield, England

    @virginmedia Ha iv just grabbed a technician outside shevis going to run a test as she visiting addresses with same issues 👌

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @virginmedia Yes I did . useless ..no help at all

  • philipbackhouse Phil Backhouse 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴‍☠️ (@philipbackhouse) reported from Sheffield, England

    @virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.

  • DigitalHazard DigitalHazard (@DigitalHazard) reported from Derbyshire, England

    @virginmedia @c_dobstar DE21 myself, found this tweet through a search, it's down here as well, rebooting the modem works for 5 mins then died, can't remember login stuff.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.

  • badger63 judith badger (@badger63) reported from Sheffield, England

    Really disappointed with @virginmedia quality of home broadband... insufficient band width...paying a lot of money for really poor service...not good enough ... let's see what @sky can offer

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @virginmedia I 1st used web chat and was offered the same package then I rang explaining I'm struggling to pay and will have to cancel. No reduction in package or price. Just told to ring back

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia The loss of service registration doesn't even work!

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia It's been like this for a while. I cannot rely on the service at all.

  • badger63 judith badger (@badger63) reported from Sheffield, England

    @virginmedia We are dissatisfied with virgin medis. Poor delivery of streaming services and in House wifi. Numerous occasions where service is cut or slow. Please advise how we can improve this

  • Mel_Jayne1207 MelissaJayne💋💕 (@Mel_Jayne1207) reported from Sheffield, England

    @SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x

  • KaiQom KaiQom 🎮⚽️ (@KaiQom) reported from Derbyshire, England

    @virginmedia it seems will be getting my vote when I switch mobile in a few weeks time. Please tell me you'll have some decent deals to help make the switch easier! 🤣

  • dacurrie1 manicmum (@dacurrie1) reported from Derbyshire, England

    @virginmedia Your internet service is shockingly slow today

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • coll34 Collette Elliott (@coll34) reported

    @virginmedia what are you going to do? You’ve lost my payment yet my services are restricted. Absolutely disgusting that there is no complaint number or number to missing payments. @virginmedia restore my services

  • LOV3SHUGZ Shugz (@LOV3SHUGZ) reported

    @virginmedia your customer service and complaints teams are useless. I just want confirmation that you have cancelled the contract and I have attempted every method to resolve this and will now be escalating to the ombudsman.

  • muttlysaid muttly (@muttlysaid) reported

    Virgin media You Are Awful The most annoying thing is I'm unable to switch because I have to pay for a BT Landline to be installed. So I'm stuck with them.

  • coll34 Collette Elliott (@coll34) reported

    To the assistant who I’ve just spoken to at @virginmedia I am NOT a liar. I’m a person with mental and physical issues and I’m being talked like a child. I’m going to the #media about this

  • coll34 Collette Elliott (@coll34) reported

    @virginmedia I’ve spoken to 3 different people. Not 1 can help. YOU lost my payment not me. I will be getting advice in this

  • anna__cowan anna (@anna__cowan) reported

    @virginmedia i just spent ages getting through to someone, to only have them say 'hello' then hang up immediately after i speak? how can i speak to an actual human who will help?!

  • john_seto John Seto 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🚴‍♂️ ✈️ 🚅 (@john_seto) reported

    @KarlOnSea @virginmedia They know they can do it as so few people actually cancel and move. Same with mobile contracts, people will complain but do absolutely nothing about it.

  • MsStellaH Estelle✨ (@MsStellaH) reported

    @virginmedia is there a service issue in BS5 area. Can’t check the service status on your website, it’s not working.

  • JohnRelen1 Badmanners (@JohnRelen1) reported

    @virginmedia greetings from a former customer today I received a bill for 38 quid on February 27th you took the sum of £117.00 from my bank account and you disconnected my services at 23.59 on February 25th and I paid an electrician £76.00p.

  • craigt2801 Craig Thompson (@craigt2801) reported

    @virginmedia your customer service is a joke. How do I cancel?