Virgin Media outages and service status in Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
- The most common problems reported in this area mention TV and Wi-fi.
- The most recent signal from this area was received May 20, 1:15 PM GMT+1.
- TV (75%)
- Wi-fi (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Wi-fi | 3 days ago |
|
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TV | 9 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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tia carter๐ฅ (@_teecarts) reported from Eastwood, Englandvirgin media is down in my area so looks like i canโt work๐๐ผ
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Mark Simms (@marksimms3) reported from Selston, EnglandI want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives upโ battle ..what a terrible company.
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๐ผ๐๐๐ข๐ฐ (@acmtix) reported from Eastwood, England@virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.
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Amazon Aquatics (@AmazonAquatics1) reported from Ripley, England@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
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matt downing (@mattdowning5) reported from Selston, England@virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal
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๐น M-K ๐น ๐ฎ๐ช (KATE) (@marie_kate2) reported from Matlock, England@RaziqulYT @virginmedia Tell them to *******. Mine is 4g and has never dropped. 3network.
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Ryan๐ณ๏ธโ๐ (@RyyyyRyyy) reported from Chesterfield, England@virginmedia yet again get this message.. paying for a service that I cant use. #sortitout
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Richard Weedon (@richweedon77) reported from Derbyshire, England@virginmedia what is going on with your service in DE3. Rubbish service all last week and when we phoned told not enough people in the area had complained. Now no internet this evening. This is getting beyond a joke
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Kerri Pearch (@ladymuck1978) reported from Derbyshire, England@_BrettJames @virginmedia Iโm leaving Sky so Iโll get in touch with BT. Had the worst experiences with Virgin, especially on the phone. Over an hour every call to sort stuff #poorcustomerservice
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandI CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.
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Zak Winfield (@zakwinfield) reported from Derbyshire, EnglandEverybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they wonโt do anything really to help those who have the full package ๐ค๐ @virginmedia
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Jamie Gilliver (@GilliverJamie) reported from Derbyshire, EnglandHaving to use my #Mobilehotspot because @virginmedia canโt seem to get there internet to work! Been going on the whole of #lockdown now!!! #working from home #Sucks!!! Canny wait to be out of contract!!!
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leigh.butler ๐ (@barmylad34) reported from Derbyshire, EnglandAnyone else got blank tv from @virginmedia ? Usual service of not supplying!
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Andy Greatbatch (@Baltimorebound1) reported from Derbyshire, England@virginmedia 45 mins so far being passed around different teams to get some resolution to a complaint raised 2 weeks ago, with no response!! Currently on hold again because you can never get through to speak to someone without a 15-20 min wait!! And a 30 quid increase in my bill!
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Karl shaw (@KMShaw75) reported from Derbyshire, England@virginmedia I only have 4g on my phone which I'm having to use. Not good for work from home. Two days down now. 10 years I've been a customer. I'll be looking at other options tomorrow
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Ryan๐ณ๏ธโ๐ (@RyyyyRyyy) reported from Chesterfield, England@virginmedia had this issue all night, not acceptable!!
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Robin Palmer (@robbiederby) reported from Derbyshire, England@virginmedia Well it didn't fix the problem, the hub still doesn't work properly, which is why I had to put it in modem mode in the first place. Although I'll confess, the Netgear's WiFi speed is brilliant compared to what your Hub 3 can kick out.
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martyn english (@martynenglish2) reported from Blackwell, England@virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done โ within the hour โ Over four hours later Iโm still waiting, tried to call back and gave up after 25 minutes on hold. Help !
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Karen Smith (@karen_smithxx) reported from Derbyshire, England@virginmedia can you confirm if there are any issues in DE22 please. Unable to connect to broadband.
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leigh.butler ๐ (@barmylad34) reported from Derbyshire, England@virginmedia as usual disgusting service from you guys. Try to talk to someone you pass me on and cut me off. You show a number to call that says itโs incorrect and cut me off. You really are the worst provider in the country
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey Russell (@TraceyR16154277) reported@rpd_pacer @claireroberts01 @virginmedia I left Virgin Media a couple of years ago, after being with them for 20 years. Customer service is non existent, I got sick of trying to deal with Indian call centre staff who barely understood English. The equipment was crap and waiting weeks for engineers was a joke.
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Shaun (@shauny67) reported@virginmedia @RobRollin2 If you have the 1gb they are free plus most WiFi issues are due to devices & not the service. Plus you can if want put in modem mode & use your own equipment
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Louise Bagshawe (@LouiseMensch) reportedWow. Shockingly bad by @virginmedia. Lying to @BenLeo that he needed a new contract in order to get equipment repaired, misselling him the contract with a box that didnโt work (admitted by them) and then telling him he wasnโt allowed to go back to his old contract.
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Steve Hard (@PercivalPeabody) reported@Benleo In the end, I wasn't prepared to waste my time trying to get blood from a stone, so I called my bank to report it as fraud. Whether they put it down as fraud or not, I don't know, but they knew all about Virgin Media and did a chargeback for me.
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Steve Lewis (@drstevelewis) reported@SkyCricket Any chance UK tv viewers could watch this on our @virginmedia sets please? Channels 504 and 505 are not working and yes I have switched it off and back on (twice). We pay ๐ฐs for this and the report service doesnโt seem to do very much, except send me round its loops. Not cricket
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Ollyp3 (@ollyp3) reported@Benleo @virginmedia Wait - you have to stay on a contract or cancel. Why can't they just cancel what you were sold, give you the compensation (which they are legally required to on Ofcom auto compensation anyway for lost connectivity) and fix your service urgently. I cannot believe you are being held to a missed contract without the perks of said contract! Apalling
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anubisgate (@anubisgate1977) reported@Benleo @Iwontcalmdown @virginmedia They really are the worst company got rid of them finally but they still kept taking money.
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(((Tim from Radio Clash))) ๐ ๐ณ๏ธโ๐๐๐ค๐๐ค (@radioclashblog) reportedSadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.
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Stew G no23 (@StewartGar49182) reported@virginmedia They aren't recently issues they are current issues is BB being throttled back? All i get from virgin is there's no problems in the network so why is it so slow?
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Paul Phillips (@tiger20004) reported@nufcrichys If you are a Virgin Media customer, all three finals are free on Channel 526; no HBO or TNT subscription is needed.