Virgin Media outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Ripley, and Alfreton.

City	Problem Type	Report Time
Chesterfield	Internet	6 hours ago
Chesterfield	Internet	4 days ago
Chesterfield	Internet	11 days ago
Chesterfield	Internet	11 days ago
Ripley	Wi-fi	11 days ago
Alfreton	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  That There PLEB (@TT_PLEB) reported 3 minutes ago from Hucknall under Huthwaite, England

  @virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.

• 
  𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported 5 minutes ago from Killamarsh, England

  @SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!

• 
  Pauline Hancock (@PolH1966) reported 15 minutes ago from Derbyshire, England

  @virginmedia Customer Loyalty!! None! 25 years continuous service. Can't get my name right. Retention team ignorant and useless. My bill went up from £25 to £28.50 and the BEST they can do to keep me is £39!!!!!! What a Joke. Bye Bye Virgin. You've lost the plot!!!!

• 
  Andy Greatbatch (@Baltimorebound1) reported 17 minutes ago from Derbyshire, England

  @virginmedia 45 mins so far being passed around different teams to get some resolution to a complaint raised 2 weeks ago, with no response!! Currently on hold again because you can never get through to speak to someone without a 15-20 min wait!! And a 30 quid increase in my bill!

• 
  leigh.butler 🐏 (@barmylad34) reported 17 minutes ago from Derbyshire, England

  Anyone else got blank tv from @virginmedia ? Usual service of not supplying!

• 
  Robin Palmer (@robbiederby) reported 17 minutes ago from Derbyshire, England

  @virginmedia Well it didn't fix the problem, the hub still doesn't work properly, which is why I had to put it in modem mode in the first place. Although I'll confess, the Netgear's WiFi speed is brilliant compared to what your Hub 3 can kick out.

• 
  martyn english (@martynenglish2) reported 18 minutes ago from Blackwell, England

  @virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received

• 
  Chris Whitmore (@ChrisWhitmore31) reported 23 minutes ago from Derbyshire, England

  @virginmedia Not really wanted to speak to the complaints department but was told they are not working! Happy to take people’s money but not happy to help if you have a complaint! Very strange way to do business

• 
  trevor tuffin (@trevortuffin) reported 27 minutes ago from Blackwell, England

  MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .

• 
  Jon (@jonrileynffc) reported 29 minutes ago from Selston, England

  @virginmedia No faults. Other channels fine. Just sky sports quality is terrible

• 
  Richard Williams (@rlswilliams) reported 30 minutes ago from Eastwood, England

  .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

• 
  John Byrne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@derbytrim) reported 31 minutes ago from Belper, England

  @virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.

• 
  DigitalHazard (@DigitalHazard) reported 36 minutes ago from Derbyshire, England

  @virginmedia @c_dobstar DE21 myself, found this tweet through a search, it's down here as well, rebooting the modem works for 5 mins then died, can't remember login stuff.

• 
  Gooner (@TheG0000ner) reported 40 minutes ago from Chesterfield, England

  Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

• 
  Matthew Hardwick (@MattJHardwick) reported 46 minutes ago from Dronfield, England

  @rtnapes @virginmedia Have you tried @BenAvery85 I hear he can help....unless of course you are flogging those dewit’s again

• 
  Kerri Pearch (@ladymuck1978) reported 48 minutes ago from Derbyshire, England

  @_BrettJames @virginmedia I’m leaving Sky so I’ll get in touch with BT. Had the worst experiences with Virgin, especially on the phone. Over an hour every call to sort stuff #poorcustomerservice

• 
  Realoldguy/newpc (@NewpcOldguy) reported 48 minutes ago from Hucknall under Huthwaite, England

  @railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.

• 
  nickih1 (@nicki1712) reported 51 minutes ago from Derbyshire, England

  @JaneHutchby @virginmedia That's awful I've had so much trouble with them. They did an upgrade which knackered up my tv and virgin tv took them months and several visits to admit it was that that messed it up and eventually got them to put back to what if was! Hope u get refund x

• 
  Mike Hull (@MikeHull2u) reported 57 minutes ago from Holmesfield, England

  Really annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.

• 
  falafel&taters (@falafeltaters) reported 58 minutes ago from Derbyshire, England

  @virginmedia About loosing connection all the time, and about the bill, 2 different answers, used to be a good customer service, after 10 years with, I'm really thinking of leaving you.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marifi (@me_marifi) reported 3 minutes ago

  . @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP

• 
  Percival Merganser (@lennylaw) reported 3 minutes ago

  People moan about @virginmedia but I’ve had great service from their phone guys. Once you’ve found the number.. Internet/wifi been glitching. Indian lad, super helpful, checked and diagnosed in minutes, engineer coming tomorrow, new upgraded router arriving Monday.

• 
  John Hawkes (@JohnHawkes2001) reported 5 minutes ago

  @Starlink I switched to Starlink and I absolutely love it. The performance has been incredible compared to the UK ISPs I’ve used. I was with Virgin Media, and Starlink beats it hands down for gaming and streaming. The connection is fast, reliable, and far more consistent than I expected from a satellite service. Another big advantage is that I no longer have to deal with the rip-off pricing and policies of many UK ISPs. And if you’ve ever tried leaving Virgin Media, you’ll know exactly what I mean, it can be an absolute nightmare. With Starlink, the whole experience feels much more straightforward and customer-friendly.

• 
  Alan (@alantucker) reported 11 minutes ago

  Finally got rid of @virginmedia broadband, TV and telephone services. Broadband is now supplied by @toobbroadband with a TV streaming service from @skytv

• 
  Melvyn Malloch (@melvynmalloch) reported 12 minutes ago

  @virginmedia moved to your broadband service from @TalkTalk a few months ago it's something I regret everyday. Your customer service is non existent calls cut off before getting any help same as online help. I have a smart home with multiple devices that can't connect have never

• 
  Mick.W (@mrwood71) reported 14 minutes ago

  @virginmedia you have the most rudest and aggressive sales personnel that called me after checking your website and thinking of joining. @skytv you have the worst renewal offer after joining 15 years ago when returning from overseas service Any alternatives?

• 
  stelz✨🇬🇭 (@stelz_o) reported 14 minutes ago

  @virginmedia We have! We even got a text Message today saying service has been restored, yet I still am not able to work from home fully.

• 
  WATCHING THE GAME (@Pass_Move) reported 16 minutes ago

  @virginmedia The diabolical technology and dreadful customer service response continues. How helpful to be told it won’t be until June 12th until the issue is resolved. Easily the worst company I’ve ever dealt with and worst of all, no one seems to care. A case study in abysmal service.

• 
  B (@sham91) reported 16 minutes ago

  @virginmedia how the f**k is internet down again 3rd time today in BD2 3BA area?

• 
  Jeanette (@missjnyc1) reported 21 minutes ago

  @virginmedia absolutely ridiculous that according to your customer service team no technicians in your company work over the weekend. So we are left without broadband for 5 days as it hasn’t worked since yesterday and the earliest someone can come out is Monday between 5pm & 7pm