Virgin Media outages and service status in Derbyshire, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Dronfield, and Chesterfield.
Community Discussion
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Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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Bhavna 🙋🏽♀️ (@MissBeBop) reported from Eastwood, EnglandWhen @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!
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Ben Green (@BEN_GR33N) reported from Derbyshire, England@virginmedia No faults mentioned, cant get through on the phone to you either. Just found we have no TV, tried rebooting, didnt help.
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandVIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.
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ryan tobin (@razzo1) reported from Eastwood, England@virginmedia sort football out on redbutton #awful
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Zak Winfield (@zakwinfield) reported from Derbyshire, EnglandEverybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they won’t do anything really to help those who have the full package 🤔👎 @virginmedia
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Linda Parnham (@LindaParnham) reported from Chesterfield, England@virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!
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Richard Weedon (@richweedon77) reported from Derbyshire, England@virginmedia why do I keep having to tweet you regarding you appalling broadband. Again your service is down in DE3 area and I may have to go into work rather than work from home like I should be
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Karl shaw (@KMShaw75) reported from Derbyshire, England@virginmedia That was the first thing I did. It was working this morning but has just stopped. It’s done it before as well. I’ve triple checked again and the same problem
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Matthew Hardwick (@MattJHardwick) reported from Dronfield, England@rtnapes @virginmedia Have you tried @BenAvery85 I hear he can help....unless of course you are flogging those dewit’s again
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Robin Palmer (@robbiederby) reported from Derbyshire, England@zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!
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Amazon Aquatics (@AmazonAquatics1) reported from Ripley, England@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
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martyn english (@martynenglish2) reported from Blackwell, England@virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia The loss of service registration doesn't even work!
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matt downing (@mattdowning5) reported from Selston, England@virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal
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Jamie Hickling (@Jamiehickling15) reported from Hucknall under Huthwaite, EnglandAy yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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Rachel (@RachelOTstudent) reported from Derbyshire, England@virginmedia Also, TV uses Ethernet cable, so it isn’t even WiFi that’s the problem......
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England@SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Bedford (@helenxbedford) reported@virginmedia I have an engineer visit booked but it’s not showing on the app. I’ve raised a complaint about that but my complaint isn’t showing on the app. I started a live chat and was asked to move to WhatsApp’s, but didn’t receive any comms. How can I get a response from you?
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Kevin B (@kevgasandhtg) reported@virginmedia do anyone actually work at your company, or are you all just bots , trying to sort out a issue with the service
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Our Electric World (@O_E_W) reported@TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.
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Darren (Dazza) (@scouse9000) reported@CheekyVic @virginmedia Yes I would totally agree with that! I had to get in touch with one of the directors to sort my account out! She waved the massive bill if I dropped my complaint!! We had closed the account 5 months before that! Shocking customer service!!
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Dermot Carmody (@DermotCarmody) reported@virginmedia hi. Your phone service and chat service are both failing after I input my account number.
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Harry M (@HNMZY16) reported@Johnty14 @virginmedia It's not Virgin Media themselves that do this btw. Some outside leaflet drop company gets hired to do it and they don't give a **** where they put that leaflet.
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Success W Lewis (@SuccessWLewis1) reported@virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.
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BirchillsBoy (@BirchillsBoy) reportedIt's later this month I can put my notice in with Virgin Media. £40 a month for just broadband is too much. Speed is fast and the service has been good, but I am now running a 5G router alongside from Three at £11 a month rising to £22 next year. Similar speeds. Financial decision.
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Unainstein (@AstonVillaDoge) reportedSo done with @virginmedia, live chat is useless, offer you absolutely terrible deals 'Your renewal offer will be £15 a month more than you currently pay, despite above inflation cost increases every April and you will receive nothing extra in return. This is our biggest discount'
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BEN GOODHIND (@BenGoodhind) reported@virginmedia No virgin services in Thornbury today with phone, tv and broadband all down. 2nd time this week and been down for almost 12 hours. Please explain the issue in bs35