Virgin Media

Virgin Media Outage Report in Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Derbyshire, England 12/08/2025 08:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Chesterfield, Matlock, Alfreton and Dronfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield TV
United KingdomChesterfield Phone
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomSheffield Phone
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • KaiQom KaiQom 🎮⚽️ (@KaiQom) reported from Derbyshire, England

    @virginmedia it seems will be getting my vote when I switch mobile in a few weeks time. Please tell me you'll have some decent deals to help make the switch easier! 🤣

  • EmmaBodley1 Emma Bodley (@EmmaBodley1) reported from Sheffield, England

    @virginmedia just had a sales call from you guys and the woman I spoke to was extremely rude. Maybe you should just let people ring you if they wish to change their services.😡

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.

  • Louisenurse Louise Robinson (@Louisenurse) reported from Sheffield, England

    @virginmedia @Virgin desperately trying to sort husbands phone (reliant on it for elderly relatives) when asked customer services name they put the phone down !!!

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia The loss of service registration doesn't even work!

  • DigitalHazard DigitalHazard (@DigitalHazard) reported from Derbyshire, England

    @virginmedia @c_dobstar DE21 myself, found this tweet through a search, it's down here as well, rebooting the modem works for 5 mins then died, can't remember login stuff.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    Very disappointed with @virginmedia @richardbranson got told to ring back in a couple of months but 2 staff members when I complained I could not afford the rise in price £44 now £61.50. No help at all

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @virginmedia I 1st used web chat and was offered the same package then I rang explaining I'm struggling to pay and will have to cancel. No reduction in package or price. Just told to ring back

  • dacurrie1 manicmum (@dacurrie1) reported from Derbyshire, England

    @virginmedia Your internet service is shockingly slow today

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia It's been like this for a while. I cannot rely on the service at all.

  • art_inspires Amy Carter (@art_inspires) reported from Sheffield, England

    @virginmedia why can’t I get through to your technical helpline - we’ve tried last night and tonight. The waiting times are ridiculous. And the problem still isn’t fixed.

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia yet again get this message.. paying for a service that I cant use. #sortitout

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

  • KevinRenshaw5 Kevin Renshaw (@KevinRenshaw5) reported from Sheffield, England

    @virginmedia Done that as well. I have made at least 20 calls to you and been promised reconnection on numerous occasions and then nothing happens and I go through it all again. Your customer service is dreadful

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

  • primmacoffee Roberto Diniro (@primmacoffee) reported from Chesterfield, England

    Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

  • Mel_Jayne1207 MelissaJayne💋💕 (@Mel_Jayne1207) reported from Sheffield, England

    @SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x

  • philipbackhouse Phil Backhouse 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴‍☠️ (@philipbackhouse) reported from Sheffield, England

    @virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @virginmedia Yes I did . useless ..no help at all

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Nasher6328 Mr Nash (@Nasher6328) reported

    @virginmedia Basically nothing about a few hours loss of service from what I seen online was most of the uk. So is everyone getting a little of there bill or do we have a right to cancel without a fee and go to sky?

  • Elash_1 Elash Morjaria (@Elash_1) reported

    @virginmedia Poblems last night with your TV service channels suffered from pixelation. Impossible to contact as phone service just sent a text message and then cut me off. Next time I dialed my call ended. Could not sign on via My Virgin Media app as it took me to an error page

  • PhillMurdoch phill Murdoch (@PhillMurdoch) reported

    @virginmedia when is our refund going to come for poor service. Pixelated picture during the football. Quick to take our money you should refund the cost back to us. Paid for sky sports and first game you have ruined.

  • luisandreslife Lu 👀 (@luisandreslife) reported

    @footballontnt another football game and another audio issue on your ultra channel via virgin media @virginmedia Fix it please now!

  • joybrenda Brenda (@joybrenda) reported from London, England

    @DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.

  • a_erdemece rahaenor (@a_erdemece) reported

    @virginmedia no internet since last month. virgin media you are horrible. Cancel Virgin Media!

  • Pgc1916 p gc (@Pgc1916) reported

    @rlarkinho @SkySports @virginmedia Improvement on normal service

  • giveoverrrr Chris (@giveoverrrr) reported

    @virginmedia WTF. Can’t even login to my own virgin media account without having to jump through hoops. What’s your cancellations number?

  • learning_talent Just James (@learning_talent) reported

    @rlarkinho @SkySports @virginmedia I had no issues with my sky at all?? Purhaps an issue with your internet connection?

  • AlecDeftoner Deftoner (@AlecDeftoner) reported

    @virginmedia Worst service ever. Can’t wait to go back to SKY