Virgin Media outages and service status in Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, and Alfreton.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
-
-
Karen Smith (@karen_smithxx) reported from Derbyshire, England@virginmedia can you confirm if there are any issues in DE22 please. Unable to connect to broadband.
-
leigh.butler ๐ (@barmylad34) reported from Derbyshire, England@virginmedia why are you still not providing tv services today? Blackout!
-
Jon (@jonrileynffc) reported from Selston, England@virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are ๐
-
Realoldguy/newpc (@NewpcOldguy) reported from Hucknall under Huthwaite, England@railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.
-
Mark Simms (@marksimms3) reported from Selston, EnglandWow... I honestly thought @virginmedia weโre the worst for customer service but seems like theyโve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each
-
John Byrne ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@derbytrim) reported from Belper, England@virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.
-
Stephen (@StephenKFrost1) reported from Eastwood, England@virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.
-
๐ผ๐๐๐ข๐ฐ (@acmtix) reported from Eastwood, England@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
-
trevor tuffin (@trevortuffin) reported from Blackwell, EnglandTWICE MY INTERNET HAS DROPPED OUT TODAY SORT IT VIRGIN MEDIA ITS NOT GOOD ENOUGH YOUR NOT FIT FOR PURPOSE THE CHINESE ARE BETTER THAN THE AMERICANS AT DELIVERING INTERNET I SINCERLY HOPE ELON MUSK IS BETTER THAN VIRGIN MEDIA SO I CAN TERMINATE VIRGIN MEDIA AND GO WITH HIM.
-
Francesca novilla (@arabella0404) reported from Derbyshire, England@virginmedia your broadband is awful. Never works. Tried to call customer support, there is no number. Tried to check on internet for some help and it's very confusing. Very unhappy customer.
-
Michael Harrison (@Michaelh747) reported from Staveley, England@virginmedia what's the number I need to cancel the service? I'm so fed up at the moment
-
leigh.butler ๐ (@barmylad34) reported from Derbyshire, England@virginmedia as usual disgusting service from you guys. Try to talk to someone you pass me on and cut me off. You show a number to call that says itโs incorrect and cut me off. You really are the worst provider in the country
-
Ben Green (@BEN_GR33N) reported from Derbyshire, England@virginmedia No faults mentioned, cant get through on the phone to you either. Just found we have no TV, tried rebooting, didnt help.
-
tia carter๐ฅ (@_teecarts) reported from Eastwood, Englandvirgin media is down in my area so looks like i canโt work๐๐ผ
-
Peter Boardman (@peterboardman64) reported from Chesterfield, England@virginmedia no internet service in Chesterfield S40? Whatโs the problem?
-
Paul E (@jedimaster1982) reported from Derbyshire, EnglandAnnoying intermittent BB and TV loss of service in the Derby area by @virginmedia at the moment.
-
๐ผ๐๐๐ข๐ฐ (@acmtix) reported from Eastwood, England@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
-
Ryan๐ณ๏ธโ๐ (@RyyyyRyyy) reported from Chesterfield, England@virginmedia had this issue all night, not acceptable!!
-
Mike Hull (@MikeHull2u) reported from Holmesfield, EnglandReally annoyed that @vmbusiness canโt resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Nichola 2020 (@NicolaDonnan) reported@virginmedia how do we speak to a real person? A lorry knocked down or phone pole today meaning 5 houses have lost their phone/ WiFi cable. We need to organise reconnection.
-
GlenEagle. Better society now for disabled. (@BurnheadMax) reported@virginmedia The fact you've taken money when you shouldn't have and then wonder why your bill wasn't paid is called 'basic business'. If you compound your error by not allowing people to sign in, chances of resolution diminish. It's not rocket science.
-
Yiuon (@yiuonmw) reported@virginmedia Nah, this is not on. What is this UK side internet issues going on the past few weeks. What is the estimated turn around on a full resolution?
-
Patrick McNamara (@PaddyMc_06) reported@virginmedia Iโm trying to get ahold of you but your phone service is on a loop. Tell me why you have not carried over my parents landline of over 40 years as requested and confimed. This needs to be fixed ASAP for very impotent specific reasons. Please get in touch to sort this!
-
Hank (@Hank83416250473) reported@virginmedia going into day 2 of no broadband, on hold for 35 mins and cut off, disgusting customer service
-
Shaun (@shauny67) reported@virginmedia @sharonmariahall Yes excellent internet speeds & the only provider you can put the router into modem mode & add your own kit. 9 times out of 10 any WiFi issues are down to devices or where you have the router not the service. If you have a WiFi pod ensure you set up WiFi back haul.
-
Shaun (@shauny67) reported@virginmedia @ldp17470 Not a virgin issue perform a full power cycle by holding the front power button for 10 seconds, unplugging the power cable for 30โ60 seconds, then plugging it back in.
-
IrishWill (@DiabloDame1) reported@virginmedia hi, we have a complete outage (waterford city) no TV, no Internet. We have attempted all options, so don't send us links to your website. This is going on for 3.5 hrs. Modem flashing red, can't get work done, & unable to even watch TV. What is going on?
-
Aaron Hudson (@AaronHudsonUK) reported@virginmedia @TelfordMemories Mine went down last night and despite it coming back on today the speed right now is 146mbps when I pay for a gig.
-
Keith A Pearson (@keithapearson) reported@virginmedia I've just wasted 55 minutes of my life trying to talk to your 'customer services' dept. Both the staff members I spoke to could barely communicate in English, and the line kept breaking up... until it died altogether. Wasted time, no resolution, and huge frustration. You're supposed to be a COMMUNICATIONS company! What am I expected to do now? Go through that same shambolic exercise again?