Virgin Media outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Ripley, and Alfreton.

City	Problem Type	Report Time
Chesterfield	Wi-fi	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  Lee thorn (@leethorn2011) reported 2 minutes ago from Derbyshire, England

  @virginmedia 3 days of intermittent broadband this week, pervious weeks the same thanks virgin moved from Sky to you. Service is awful

• 
  Karl shaw (@KMShaw75) reported 6 minutes ago from Derbyshire, England

  @virginmedia That was the first thing I did. It was working this morning but has just stopped. It’s done it before as well. I’ve triple checked again and the same problem

• 
  Carl (@CarlmMorton) reported 11 minutes ago from Derbyshire, England

  @virginmedia You also told me on Tuesday that you had fixed the network issues.

• 
  Richard Williams (@rlswilliams) reported 14 minutes ago from Eastwood, England

  .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

• 
  falafel&taters (@falafeltaters) reported 16 minutes ago from Derbyshire, England

  @virginmedia your customer service has no idea how to handle a call, calling 2 times, 2 different answers, shame

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 21 minutes ago from Eastwood, England

  @virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.

• 
  Richard Williams (@rlswilliams) reported 21 minutes ago from Eastwood, England

  Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔

• 
  Karen Smith (@karen_smithxx) reported 23 minutes ago from Derbyshire, England

  @virginmedia can you confirm if there are any issues in DE22 please. Unable to connect to broadband.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 27 minutes ago from Eastwood, England

  @virginmedia It's been like this for a while. I cannot rely on the service at all.

• 
  trevor tuffin (@trevortuffin) reported 28 minutes ago from Blackwell, England

  I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.

• 
  Becks. 🐏 (@BMinion25) reported 30 minutes ago from Derbyshire, England

  @virginmedia down again, fourth time in 2 weeks… what am I paying for? 🤔🤔

• 
  tia carter🥑 (@_teecarts) reported 33 minutes ago from Eastwood, England

  virgin media is down in my area so looks like i can’t work👏🏼

• 
  Michael Harrison (@Michaelh747) reported 33 minutes ago from Staveley, England

  @virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?

• 
  Andy Greatbatch (@Baltimorebound1) reported 34 minutes ago from Derbyshire, England

  @virginmedia 45 mins so far being passed around different teams to get some resolution to a complaint raised 2 weeks ago, with no response!! Currently on hold again because you can never get through to speak to someone without a 15-20 min wait!! And a 30 quid increase in my bill!

• 
  Ben Green (@BEN_GR33N) reported 35 minutes ago from Derbyshire, England

  @virginmedia whats going on with your network, just lost TV and internet in DE area.

• 
  Michael Harrison (@Michaelh747) reported 37 minutes ago from Staveley, England

  @virginmedia what's the number I need to cancel the service? I'm so fed up at the moment

• 
  Jamie Gilliver (@GilliverJamie) reported 48 minutes ago from Derbyshire, England

  Having to use my #Mobilehotspot because @virginmedia can’t seem to get there internet to work! Been going on the whole of #lockdown now!!! #working from home #Sucks!!! Canny wait to be out of contract!!!

• 
  Mark Bell (@67BLADE) reported 49 minutes ago from Chesterfield, England

  @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

• 
  Jamie Hickling (@Jamiehickling15) reported 49 minutes ago from Hucknall under Huthwaite, England

  Ay yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 50 minutes ago from Eastwood, England

  @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Mullan (@ericthecatmk2) reported 3 minutes ago

  @Ofcom I had this problem with Virgin Media 4 years ago and told them the reason I'd never go back to them was because how difficult they'd made it for me to leave them. Months of stress

• 
  Flossie Smith (@LostPigeonPost) reported 4 minutes ago

  @virginmedia @Stsantek Virgin has thus customer’s contact details, but as always expects the customer to get in touch with them - which is ALWAYS a waste of hours and hours of the customer’s time. Virgin knows that and everyone else knows that.

• 
  Symbolism™ (@SymbolismTM) reported 4 minutes ago

  @Stsantek @virginmedia all these companies are at it. Mobile phone companies, insurance companies, etc. Customer loyalty used to be rewarded. Now they try to exploit us. Pure greed.

• 
  faye (@fayfreddie10) reported 6 minutes ago

  @virginmedia You're not i get fobbed off all the time. I was talked around into taking out a new contract on the promise that VM would solve the issues or give us the right to leave without charges.. a year in and nothing good has come of it.. even the phone line is unusable.

• 
  harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported 7 minutes ago

  @housecatkai @virginmedia i have mixed opinions on them, like they've provided the fastest internet speeds i've had out of other ISPs we've been with (sky, BT and talktalk) but our services always go down at least once a month and it's infuritating 😭😭

• 
  Steven Porter (@ste_porter) reported 8 minutes ago

  @virginmedia I've resigned up for a new 24 month contract on 10th June (contract expiring 5th july). And when I now log in you tell me my contract has expired. Always find your customer services so bad. Please fix - I have my order confirmation and contract details.

• 
  Blah! Blah! Blah! (@djnikc) reported 11 minutes ago

  @ElJaffoGuzman @virginmedia you won't help still waiting for a reply myself

• 
  Pazuzu (@Craig_Higgins) reported 12 minutes ago

  Hey @virginmedia we've recently just renegotiated our internet with yourselves after the price became completely unaffordable but based on the news Ofcom has found you guilty of deliberately mishandling customer calls, was this an unwise move?

• 
  Shelton (@CBTwizard) reported 12 minutes ago

  Good @Ofcom 28 million fined to the parasites that are Virgin Media. Good. I have been victim to this horrible pass on pass on (6+ hours on the phone) department to department and back to start again, as well as a 2 year new contract without my consent (early termination £500 being chased for, after 2000+ disconnections in a month, email proof, text proof, delayed line fixes) list goes on. Parasites, charging elderly people £70+ for like 100mb Maybe @MartinSLewis applied some well deserved pressure. If I'm not mistaken @dshensmith had issues too.

• 
  b🍌 (@joonipure) reported 14 minutes ago

  @Stsantek @virginmedia Cost me £200 to disconnect! **** virgin media!