Virgin Media

Virgin Media Outage Report in Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Derbyshire, England 11/18/2025 23:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Chesterfield, Matlock, Alfreton and Dronfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield E-mail
United KingdomChesterfield Internet
United KingdomChesterfield Internet
United KingdomSheffield Internet
United KingdomChesterfield Internet
United KingdomSheffield Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia The loss of service registration doesn't even work!

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @virginmedia Yes I did . useless ..no help at all

  • primmacoffee Roberto Diniro (@primmacoffee) reported from Chesterfield, England

    Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

  • iFletch__ 𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England

    @SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit

  • badger63 judith badger (@badger63) reported from Sheffield, England

    Really disappointed with @virginmedia quality of home broadband... insufficient band width...paying a lot of money for really poor service...not good enough ... let's see what @sky can offer

  • philipbackhouse Phil Backhouse 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴‍☠️ (@philipbackhouse) reported from Sheffield, England

    @virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

  • Mel_Jayne1207 MelissaJayne💋💕 (@Mel_Jayne1207) reported from Sheffield, England

    @SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia It's been like this for a while. I cannot rely on the service at all.

  • badger63 judith badger (@badger63) reported from Sheffield, England

    @virginmedia We are dissatisfied with virgin medis. Poor delivery of streaming services and in House wifi. Numerous occasions where service is cut or slow. Please advise how we can improve this

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.

  • KaiQom KaiQom 🎮⚽️ (@KaiQom) reported from Derbyshire, England

    @virginmedia it seems will be getting my vote when I switch mobile in a few weeks time. Please tell me you'll have some decent deals to help make the switch easier! 🤣

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

  • DigitalHazard DigitalHazard (@DigitalHazard) reported from Derbyshire, England

    @virginmedia @c_dobstar DE21 myself, found this tweet through a search, it's down here as well, rebooting the modem works for 5 mins then died, can't remember login stuff.

  • dacurrie1 manicmum (@dacurrie1) reported from Derbyshire, England

    @virginmedia Your internet service is shockingly slow today

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia yet again get this message.. paying for a service that I cant use. #sortitout

  • pso_kt PsO kt (@pso_kt) reported from Sheffield, England

    @virginmedia Ha iv just grabbed a technician outside shevis going to run a test as she visiting addresses with same issues 👌

  • pso_kt PsO kt (@pso_kt) reported from Sheffield, England

    @virginmedia hi can you tell me if there's any issues in S6 please,

  • iFletch__ 𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England

    @SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • michdavey71 Michelle (@michdavey71) reported from Maghull, England

    @virginmedia I spoke to some American woman the other night who was quite rude and did not resolve the problem , tried to get through tonight again as my daughters phone has a fault still failed to speak to anyone .

  • Cian_Aidan Cian (@Cian_Aidan) reported from Fareham, England

    @virginmedia Clearly my complaint was not linked as you had the nerve to send a complaint resolved letter. You were advised to contact me via email, which you have totally failed to do despite saying you have tried to contact us "on a number of occasions". The last letter we had was 20/08/19.

  • jamawoki Matt (@jamawoki) reported from Radcliffe on Trent, England

    @virginmedia Thanks for relying! No difference on reboot and I only have wireless. It’s actually giving less than it did before the upgrade haha. Also I stayed in for an engineer last week who never turned up 😬

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @reeshashasha @virginmedia My internet and tv is off more than it’s on ...as for their customer services you might as well talk to yourself

  • abeautyclinic Revolution & Impression Beauty Clinic (@abeautyclinic) reported from Barnet, England

    @virginmedia still with out broadband from Saturday 26/10/19... I really don’t understood what’s happen. Is not possible call and fix problem. I highly don’t recommend your company!!!!

  • Amerah_Ahmed Dr. Amerah Ahmed (@Amerah_Ahmed) reported from Kensington, England

    @edward_baran @virginmedia I am really horrified at their service..... I just can’t believe the way they speak to customers. I spoke to 3 different individuals who were so righteous. I understand you work for a big brand however that does not mean you can have a big ego....you are not @richardbranson

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @Amberjohill @virginmedia Same problem in sw5 . Good luck asking them for help ! They don’t care !

  • tayjosborne Taylor (@tayjosborne) reported from Waterlooville, England

    @virginmedia why can I never get internet upstairs. Its shocking

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @Lashtbytashanna @virginmedia Agree . Same happened to me . A disgrace . Never experience such bad rude customer service in my life

  • ssb316 Ssb316 (@ssb316) reported from London, England

    What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems