Virgin Media outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Ripley, and Alfreton.

City	Problem Type	Report Time
Chesterfield	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  Sophie (@Tearastar) reported 20 seconds ago from Derbyshire, England

  God it’s been legit a week and they still haven’t fixed the internet wtf 😢 God @virginmedia sucks

• 
  Lee thorn (@leethorn2011) reported 5 minutes ago from Derbyshire, England

  @virginmedia 3 days of intermittent broadband this week, pervious weeks the same thanks virgin moved from Sky to you. Service is awful

• 
  Ryan🏳️‍🌈 (@RyyyyRyyy) reported 5 minutes ago from Chesterfield, England

  @virginmedia yet again get this message.. paying for a service that I cant use. #sortitout

• 
  Kathryn Cook (@Kathryn_Cook1) reported 11 minutes ago from Derbyshire, England

  @virginmedia Rubbish. I live in a cottage with minimal phone signal and 4g so rely on wifi. It’s down regularly and impacts my work as well as TV etc. Who would you recommend I move to?

• 
  SammyB (@SBirkinshaw1) reported 15 minutes ago from Derbyshire, England

  @virginmedia No broadband (green light flashing) Website sending me in circles, run tests, says to call you but closed, then website says to sign in (which I already am) so I do & it sends back round to beginning. I’ve rebooted, checked wires &just want to report fault, plse help

• 
  🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported 16 minutes ago from Brimington, England

  @virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress

• 
  Mark Simms (@marksimms3) reported 31 minutes ago from Selston, England

  I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 32 minutes ago from Eastwood, England

  @Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 33 minutes ago from Eastwood, England

  @virginmedia The loss of service registration doesn't even work!

• 
  trevor tuffin (@trevortuffin) reported 34 minutes ago from Blackwell, England

  VIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.

• 
  nickih1 (@nicki1712) reported 35 minutes ago from Derbyshire, England

  @JaneHutchby @virginmedia That's awful I've had so much trouble with them. They did an upgrade which knackered up my tv and virgin tv took them months and several visits to admit it was that that messed it up and eventually got them to put back to what if was! Hope u get refund x

• 
  Richard Williams (@rlswilliams) reported 38 minutes ago from Eastwood, England

  Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔

• 
  Michael Harrison (@Michaelh747) reported 40 minutes ago from Staveley, England

  @virginmedia what's the number I need to cancel the service? I'm so fed up at the moment

• 
  John Byrne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@derbytrim) reported 41 minutes ago from Belper, England

  @virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.

• 
  martyn english (@martynenglish2) reported 44 minutes ago from Blackwell, England

  @virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received

• 
  Michael Harrison (@Michaelh747) reported 45 minutes ago from Staveley, England

  @virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?

• 
  Peter Boardman (@peterboardman64) reported 48 minutes ago from Chesterfield, England

  @virginmedia no internet service in Chesterfield S40? What’s the problem?

• 
  Richard Williams (@rlswilliams) reported 49 minutes ago from Eastwood, England

  .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

• 
  Mark Bell (@67BLADE) reported 55 minutes ago from Chesterfield, England

  @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

• 
  Robin Palmer (@robbiederby) reported 57 minutes ago from Derbyshire, England

  Any existing customers wanting to upgrade to the new #Virgin360 box, don't use the online form, it doesn't work. You'll get a confirmation email followed by an email requesting you call them. Their customer service is very busy, but it's excellent on 0345 454 1111. #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A.Brown (@_DundeePerfect_) reported 3 minutes ago

  @robhinds @virginmedia I have never been told I need anything other than broadband.... even if do decide to have a home phone that now plugs right in to the router.

• 
  Smeagle The Beagle (@aking4) reported 6 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt They are so bad, just been ripped off by Virgin but I’ll move soon!

• 
  keith bird (@birdybank) reported 9 minutes ago

  @virginmedia @JiffyRugby i've had an unresolved issue going on with Virgin since March! Supposed to be coming tomorrow at the 7th attempt - Will they finally turm up??

• 
  Simon Gallagher (@SiGallagher) reported 11 minutes ago

  @virginmedia I have DMed about an issue: please reply to me. And quickly so I don’t end up with 10 scam artist accounts replying to this.

• 
  Fleebee (@imfleebee) reported 11 minutes ago

  @lou_xen @Jaym7t5 @virginmedia Been down for me since yesterday

• 
  Alan Roberts (@AlanRob68902430) reported 11 minutes ago

  Anyone know who telecoms ombudsman is to deal with a complaint over @virginmedia and @O2 practises

• 
  andrea hayes (@andreahayes121) reported 13 minutes ago

  @virginmedia @aquarius16th Hate the new interface and how it all works even to get to my recordings. Can I change back it’s awful.

• 
  mike duncan (@mikedun95307737) reported 13 minutes ago

  @virginmedia You really need to up your game virtual chat about as much use as a chocolate ashtray. You promise something in the Contract and not deliver it. No am not the account holder but money comes from my account. Get your act in order because at the moment it is crap

• 
  olliebrady (@BradyOllieBrady) reported 14 minutes ago

  My Virgin Media fiber broadband was installed by an NBI/Circet technician almost 3 weeks ago and is still not working due to some provisioning/configuration error on Virgin's side, I've contacted support like 5 times by now, still no sign of it being resolved. @VirginMediaIE

• 
  Doire Sheridan (@DoireSheridan) reported 19 minutes ago

  @Rugby_Scoop @virginmedia Ireland Derangement Syndrome on full display. Pointing out that a shoulder to the head, where the arm was pre-tucked, should have been a red card, and that slapping the ball down when there was a 2 vs 1 on the outside, should not send a grown-*** man into a fit of hysterics.