Virgin Media

Virgin Media Outage Report in Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Derbyshire, England 12/11/2025 06:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Chesterfield, Matlock, Alfreton and Dronfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomSheffield TV
United KingdomChesterfield Phone
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomSheffield Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • HarlamTK Harlam (@HarlamTK) reported from Sheffield, England

    Apparently Monday is a ******* write off. Got hardly any work done today because @virginmedia have been down must of the day and now I want to spend a couple of hours with my #Twitch Fam and that goes down too. Like seriously Monday. Just do one 😔

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia had this issue all night, not acceptable!!

  • sihackett86 simon (@sihackett86) reported from Sheffield, England

    @virginmedia I appreciate that but no help already spoke did not hardly touch my problem also I have tried your online chat as I want a record of this conversation and all I told is we will transfer you to customer care no response so you tell me how to go about this as I am losing faith

  • sihackett86 simon (@sihackett86) reported from Sheffield, England

    @virginmedia so may I ask why I was contacted using your text service and then told me my password was incorrect and then no answer after was in mid conversation

  • mattdowning5 matt downing (@mattdowning5) reported from Selston, England

    @virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal

  • Jordsufc_ Bolland (@Jordsufc_) reported from Sheffield, England

    @SkyHelpTeam you having competitions on how shit your internet is with @virginmedia

  • jijimon2000 🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported from Brimington, England

    Third night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN

  • iFletch__ 𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England

    @SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!

  • jijimon2000 🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported from Brimington, England

    @virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.

  • NFGmart martyn notman (@NFGmart) reported from Sheffield, England

    @robwillb @virginmedia Mines been up and down for a week

  • SBirkinshaw1 SammyB (@SBirkinshaw1) reported from Derbyshire, England

    @virginmedia No broadband (green light flashing) Website sending me in circles, run tests, says to call you but closed, then website says to sign in (which I already am) so I do & it sends back round to beginning. I’ve rebooted, checked wires &just want to report fault, plse help

  • MattJHardwick Matthew Hardwick (@MattJHardwick) reported from Dronfield, England

    @rtnapes @virginmedia Have you tried @BenAvery85 I hear he can help....unless of course you are flogging those dewit’s again

  • iFletch__ 𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England

    @SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    @reece_dinsdale @waynefoy @virginmedia Try message them on twitter they seem to get back to you quicker on social media .i stayed loyal to virgin for many years until the freeview episode when I changed to @SkyHelpTeam was so glad I did and it was cheaper by a lot virgin have no loyalty dad having same problem now x

  • frog_j Jonathan Bullimore (@frog_j) reported from Brimington, England

    @Scopey1970 @virginmedia Had issues Sat night but ok from Sunday

  • ma96____ munem.. (@ma96____) reported from Sheffield, England

    @virginmedia are absolute 💩, how is my network constantly dropping. If My customers leave me just know I’ll be filing a claim! 🤬

  • wjgr98 William Garner (@wjgr98) reported from Sheffield, England

    Given Virgin Media uses different cables to BT, your internet would still be crap

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.

  • zakwinfield Zak Winfield (@zakwinfield) reported from Derbyshire, England

    Everybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they won’t do anything really to help those who have the full package 🤔👎 @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • martinwhitcher martin whitcher (@martinwhitcher) reported

    @virginmedia I know the issue, t piece needed on pavement.everyone knows but the contractor never turns up! Nobody seems to care . I've tried to escalate it but no one helps.

  • martinwhitcher martin whitcher (@martinwhitcher) reported

    @OrestAndrijiw @virginmedia Snap, customer of 23yrs and 8weeks without and no further forward!!

  • bigbluejamo Jamo (@bigbluejamo) reported

    @virginmedia your virgin media connect app is pretty terrible. Struggles connecting to the router and is very slow when it does. I expect better.

  • Adrian31788239 Adrian (@Adrian31788239) reported

    @virginmedia It says that there are no issues. I ran diagnostics and it said that my device "has low signal strength, please move it closer to Hub 3.0.". That's why i was hoping that i could upgrade to Hub 5 which uses Wifi 6 that my devices also support

  • CuckooPc 🇬🇧 Clare 🇬🇧 🎵 🎹 🎻 🎶 😻 (@CuckooPc) reported

    @virginmedia Is there a problem with Virgin Mobile in the WA14 Broadheath area? I have had no phone signal all day. It comes back again as I leave over the bridge near Waitrose.

  • scottpacifico Scott of the Pacifico clan (@scottpacifico) reported

    @virginmedia Basically I need to call you again for another hour tomorrow. How do I make a complaint

  • CaroWadd Caroline Waddington (@CaroWadd) reported

    @VMO2News @virginmedia @O2 I’ve tried to log in via Priority App several times to use the QR code with no luck! Same issue with Peter Kay tickets! Why offer something that folks can’t log into?

  • sestttttttt Sestttttttt (@sestttttttt) reported

    @virginmedia what an absolute joke virgin media has become these last 3 years!!!!!!! i pay my bills on time and you can’t even give me the service i pay for !!! LMAO WHAT A JOKE

  • luciejessicaa Lucie Jessica (@luciejessicaa) reported

    @virginmedia No. Its getting sent back as like I said, don't want it. I'm happy with the hub 3 as it works perfectly fine. I shouldn't be told I'm 'being difficult' for not wanting to fix something which isn't broken

  • Will_Bowdler Will Bowdler (@Will_Bowdler) reported

    @virginmedia It's now 09:23pm still no sign of yodel saying they would be delivering TODAY and they'll be delivering up until 9pm 🙃🙃🙃 complete and utter waste of my day I wish I never upgraded to the TV box because now for the next few days no one will be here to accept it...