Virgin Media outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Ripley, and Alfreton.

City	Problem Type	Report Time
Chesterfield	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  Amazon Aquatics (@AmazonAquatics1) reported 43 seconds ago from Ripley, England

  @virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid

• 
  Rachel (@RachelOTstudent) reported 2 minutes ago from Derbyshire, England

  @virginmedia Also, TV uses Ethernet cable, so it isn’t even WiFi that’s the problem......

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 5 minutes ago from Eastwood, England

  @virginmedia It's been like this for a while. I cannot rely on the service at all.

• 
  Mark Simms (@marksimms3) reported 8 minutes ago from Selston, England

  Wow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each

• 
  Paul E (@jedimaster1982) reported 11 minutes ago from Derbyshire, England

  Annoying intermittent BB and TV loss of service in the Derby area by @virginmedia at the moment.

• 
  Matthew Nash (@MJNashy) reported 23 minutes ago from Hucknall under Huthwaite, England

  Is the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING

• 
  Karen Smith (@karen_smithxx) reported 27 minutes ago from Derbyshire, England

  @virginmedia can you confirm if there are any issues in DE22 please. Unable to connect to broadband.

• 
  Stephen (@StephenKFrost1) reported 29 minutes ago from Eastwood, England

  @virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.

• 
  Kerri Pearch (@ladymuck1978) reported 30 minutes ago from Derbyshire, England

  @_BrettJames @virginmedia I’m leaving Sky so I’ll get in touch with BT. Had the worst experiences with Virgin, especially on the phone. Over an hour every call to sort stuff #poorcustomerservice

• 
  RIGGO (@rigg0o) reported 37 minutes ago from Eastwood, England

  Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

• 
  Andy Greatbatch (@Baltimorebound1) reported 39 minutes ago from Derbyshire, England

  @virginmedia 45 mins so far being passed around different teams to get some resolution to a complaint raised 2 weeks ago, with no response!! Currently on hold again because you can never get through to speak to someone without a 15-20 min wait!! And a 30 quid increase in my bill!

• 
  Michael Harrison (@Michaelh747) reported 42 minutes ago from Staveley, England

  @virginmedia what's the number I need to cancel the service? I'm so fed up at the moment

• 
  Dave Martin (@flyingscotsmin1) reported 44 minutes ago from Eastwood, England

  @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

• 
  Mike Hull (@MikeHull2u) reported 44 minutes ago from Holmesfield, England

  Really annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.

• 
  Jonathan Bullimore (@frog_j) reported 45 minutes ago from Brimington, England

  @Scopey1970 @virginmedia Had issues Sat night but ok from Sunday

• 
  Thomas Robinson (@Tomasu87) reported 46 minutes ago from Staveley, England

  @virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again

• 
  Tony P (@WorTony) reported 51 minutes ago from Selston, England

  Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

• 
  Karl shaw (@KMShaw75) reported 51 minutes ago from Derbyshire, England

  @virginmedia I only have 4g on my phone which I'm having to use. Not good for work from home. Two days down now. 10 years I've been a customer. I'll be looking at other options tomorrow

• 
  Matthew Hardwick (@MattJHardwick) reported 57 minutes ago from Dronfield, England

  @rtnapes @virginmedia Have you tried @BenAvery85 I hear he can help....unless of course you are flogging those dewit’s again

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 59 minutes ago from Eastwood, England

  When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa (@LisaPatten2) reported 5 minutes ago

  Absolute quality service from @virginmedia as always. Broadband not working all morning, it might be fixed by 7pm, whoop whoop. 150 quid a month well spent. Daylight robbery.

• 
  Whitewerewolf18 VT🐺 (@whitewerewolf17) reported 8 minutes ago

  @rokokoprufei @virginmedia Wifi i understand this problem 🙃

• 
  David Owens (@DavidOw38948049) reported 10 minutes ago

  @virginmedia 2/2 They are fixed to my private property. Please confirm in writing your legal right to keep them here, and arrange removal within 28 days.” I look forward to a speedy reply to resolve this issue

• 
  JR (@Dadyougeek) reported 13 minutes ago

  @virginmedia Is this an automated tweet because you’ve said this many times and not responded to my message! A bit like your engineers turning up to fix things this is a shambles

• 
  Jx_THT (@JX_THT) reported 16 minutes ago

  @MrBenGrant @virginmedia Move to starlink, none of these issues ever

• 
  RaşıtAli🇹🇷 (@turklondon2025) reported 16 minutes ago

  @virginmedia Boardband not working again! Fed up! Is there an issue in sw8 London area?

• 
  Widget (@Widget57529543) reported 21 minutes ago

  @virginmedia @MichelleBeckett People shouldn't have to post on social media to get decent service from you. Condolences don't cut it when all thats needed is for your numpty call centre staff to have the ability to deal sensitively with the issue. They clearly see your clients as admin not human beings.

• 
  Pete McManus (@PeteMcManus) reported 22 minutes ago

  Update… @vmbusiness might be the worst company I’ve ever come across for customer service! Stay well away, they will miss-sell you and then ignore you, promise you a call back and ignore you! Unbelievably bad

• 
  Stephen Hampson (@StephenHampson) reported 23 minutes ago

  @virginmedia White flashing light on the power button. Volume works but not that so can't watch catch up and can't watch any paid channels. New complaint incoming. Thanks a lot

• 
  Robert Wells (@RobertWells2013) reported 26 minutes ago

  @virginmedia sent you a PM regarding a broken cabinet box in my area.