Virgin Media Outage Report in Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Matlock, Alfreton, Dronfield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Matlock |
Internet | |
| Alfreton |
Wi-fi | |
| Sheffield |
Internet | |
| Dronfield |
Internet | |
| Chesterfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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MelissaJayne💋💕
(@Mel_Jayne1207) reported
from
Sheffield, England
@SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x
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KaiQom 🎮⚽️
(@KaiQom) reported
from
Derbyshire, England
@virginmedia it seems will be getting my vote when I switch mobile in a few weeks time. Please tell me you'll have some decent deals to help make the switch easier! 🤣
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia Yes I did . useless ..no help at all
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manicmum
(@dacurrie1) reported
from
Derbyshire, England
@virginmedia Your internet service is shockingly slow today
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia hi can you tell me if there's any issues in S6 please,
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia yet again get this message.. paying for a service that I cant use. #sortitout
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia It's been like this for a while. I cannot rely on the service at all.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia Ha iv just grabbed a technician outside shevis going to run a test as she visiting addresses with same issues 👌
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DigitalHazard
(@DigitalHazard) reported
from
Derbyshire, England
@virginmedia @c_dobstar DE21 myself, found this tweet through a search, it's down here as well, rebooting the modem works for 5 mins then died, can't remember login stuff.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit
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Roberto Diniro
(@primmacoffee) reported
from
Chesterfield, England
Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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judith badger
(@badger63) reported
from
Sheffield, England
Really disappointed with @virginmedia quality of home broadband... insufficient band width...paying a lot of money for really poor service...not good enough ... let's see what @sky can offer
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia I 1st used web chat and was offered the same package then I rang explaining I'm struggling to pay and will have to cancel. No reduction in package or price. Just told to ring back
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judith badger
(@badger63) reported
from
Sheffield, England
@virginmedia We are dissatisfied with virgin medis. Poor delivery of streaming services and in House wifi. Numerous occasions where service is cut or slow. Please advise how we can improve this
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia The loss of service registration doesn't even work!
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Phil Backhouse 🇬🇧🏴🏴☠️
(@philipbackhouse) reported
from
Sheffield, England
@virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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G_United
(@ritson83) reported
@Jim_Smallman @virginmedia Cancel your contract go elsewhere you are able to do that due to the price increase. Internet is shocking I have two kids doing online lessons and my partner working from home and the internet drops every 10mins. Imagine that stress 🤬 #virginmedia
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Paul Watkins
(@PaulWat82846371) reported
@virginmedia Phone line down in WA11 area since Tuesday!. Tried VM contact no 0345 454 1111 from mobile, cuts out immeditaely on connection. Tried 150 from a friends VM phone (thats works) its the same. Online chatbot is useless, no response. Awful customer svce #virginmediadown
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Pretty Green Eyes
(@leonalesha) reported
When you make a complaint as you can get through to cs as 2hr wait. For them to say iv not spoken to anyone and to call cs. @virginmedia disgusting.
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Danny Friend
(@friendo17) reported
@virginmedia Actually is my account due a price rise as I’ve seen as if so I can cancel my contract within 30 days notice if this for free
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Emily Hogan Turner
(@emilyjhogan) reported
@virginmedia Customer service number doesn't seem to be working?
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Kirsty McLaughlin
(@KirstyMcLaugh11) reported
@virginmedia HELP! My internet drops all the time and you keep over charging me by excess of £50 on my bill! Keep trying to call, yesterday 45 mins, then got transferred to the wrong dept, then back on hold... grrr I’ve put in a complaint but still nothing!! HELP!!!
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Laura Ashley
(@LauraAs73979077) reported
@virginmedia My issue is that lastnight I reduced my package deal as I could no longer afford it. I cancelled the tv & just stuck with broadband and phone line. I was offered one price which wasn’t great but for the M100 speed I accepted.
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G_United
(@ritson83) reported
Don’t even think about asking me to reboot or run online test done it a million times. Also please respect my intelligence that I have already checked on your website for possible issues in my area @virginmedia I am paying £100 and as far as I’m concerned you have breach contrct
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G_United
(@ritson83) reported
@virginmedia Best service you usually provide? 2 years of poor service and as for customer service jeez please read all your other satisfied customers tweets! No engineer as I can’t actually speak to a human #virginmedia #StayConnected
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#MrsApples
(@carlyeann) reported
@virginmedia This doesn’t surprise me at all. Your service is an absolute shambles. I completed a nee contract Tuesday night received confirmation. Installer came to my house and confirmed no contract showing under my account number. Opened an account in my husbands name and wrong package !!