Virgin Media

Virgin Media Outage Report in Selston, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Selston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Selston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Selston, Nottinghamshire, England 09/16/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (26%)

    TV (26%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Selston, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Chesterfield, Derby, Mansfield, Alfreton, Skegby and Ripley.

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City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham TV
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Selston, England

Latest outage, problems and issue reports in Selston and nearby locations:

  • Jamiehickling15 Jamie Hickling (@Jamiehickling15) reported from Hucknall under Huthwaite, England

    Ay yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨

  • ruth_machin Ruth Machin (@ruth_machin) reported from Burton Joyce, England

    @virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    VIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.

  • endpete Trent (@endpete) reported from Radcliffe on Trent, England

    @virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.

  • moore2_jayne Jayne Moore (@moore2_jayne) reported from Annesley, England

    @virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍

  • rikkiwalker Rikki Walker (@rikkiwalker) reported from Annesley, England

    Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/

  • Tomasu87 Thomas Robinson (@Tomasu87) reported from Chesterfield, England

    Hi @virginmedia your email part of the web site has been down for about week now

  • JazGreer Jaz Greer (@JazGreer) reported from Derbyshire, England

    @virginmedia taking two days, and waiting 29 hours since last chat message was responded to to try to change my package! Started chat Friday night, been passed three times to different people and now no response! This is NOT good customer service irrespective of Covid....

  • PlasticDannyA Danny Austin (@PlasticDannyA) reported from Beeston, England

    @bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?

  • MarkHaydock5 Mark Haydock (@MarkHaydock5) reported from West Bridgford, England

    @StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!

  • JadeLewis92 Jade Lewis (@JadeLewis92) reported from Felley, England

    @virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!

  • moore2_jayne Jayne Moore (@moore2_jayne) reported from Annesley, England

    @virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.

  • MJNashy Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England

    @Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.

  • fabs2305 Fabio Gardella (@fabs2305) reported from Sutton in Ashfield, England

    @virginmedia service is totally disgusting, rang on behalf of my mother in law...who is 78 and on state pension....first time offered her package at £44.20 then after wanting to to think about it rang back 20 mins later to be told it’s £57 per month end of story utterly shocking

  • dannychappo Danny Chaplin (@dannychappo) reported from Beeston, England

    @virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

  • marie_kate2 🌹 M-K 🌹 🇮🇪 (KATE) (@marie_kate2) reported from Matlock, England

    @RaziqulYT @virginmedia 11years and never had a problem 👍

  • marie_kate2 🌹 M-K 🌹 🇮🇪 (KATE) (@marie_kate2) reported from Matlock, England

    @RaziqulYT @virginmedia Tell them to *******. Mine is 4g and has never dropped. 3network.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielSMediaTe1 DanielS_MediaTechAnalyst (@DanielSMediaTe1) reported

    @virginmedia Your customer service is terrible. So I've just had to spend on a new router because the one you supply is inadequate and now am having to wait 45mins to speak to your tech support as the Settings password you gave me is wrong!

  • GNabi_Eurocabs GHULAM NABI (@GNabi_Eurocabs) reported

    @virginmedia I have done every test I have been asked by the messages on the Web chats or by your technical support team since October 2020 when I switched over to you.

  • lmh139k lmh139k (@lmh139k) reported

    @virginmedia No you ******* arent - You said fixed by 1845 and hey guess what - its still doesnt ******* work and you havent even bothered to give a yet another new delayed time. Is it easier to employ ********* to cut and paste stock answers instead of engineers to fix the ******* thing?

  • M_Darbys michael darbyshire (@M_Darbys) reported

    @virginmedia your internet service is garbage

  • byellielouise El 👸🏻 (@byellielouise) reported from Colwich, England

    @virginmedia I have also tried the text service, and have been waiting an hour and a half for someone to answer. I have tried the options it gives in the meantime which redirect to the website which still doesn’t answer my query

  • rachael2302 rachael worrall (@rachael2302) reported

    @virginmedia Thanks. The clarity is useful. I hear the issue might be resolved, others have been raising it but if it hasn't I'll go to the forum.

  • Cakesarecool Sarah Taylor (@Cakesarecool) reported

    @virginmedia I mean there's no outage in the area. The phones Internet and apps still not working. They instantly shut down.

  • Hunner6times Hunner (@Hunner6times) reported

    @virginmedia Not if we’re sitting within a few feet of the router. Anywhere else in the house and we lose connection. It’s a full house bundle that fails to cover the full house. It’s not a technical issue, it’s a performance issue.

  • Dave_Lifelines Lifelines Research (@Dave_Lifelines) reported

    @AudreyCollins23 No. Just @virginmedia being crap as always...

  • damontai Damon Tai (@damontai) reported

    @virginmedia getting 90mb on a 1gb connection, when logged into account it says no issues when I try to call you it’s says there’s issue, and unable to chat to a human. it’s been like this for days now, why no communication from yourselves to customers to tell them what’s goingon