Virgin Media Outage Report in Selston, Nottinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Selston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Selston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Selston, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Ilkeston, Chesterfield, Mansfield, Alfreton, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Phone | |
| Nottingham |
TV | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Derby |
Wi-fi | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Selston, England
Latest outage, problems and issue reports in Selston and nearby locations:
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.
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Jamie Hickling
(@Jamiehickling15) reported
from
Hucknall under Huthwaite, England
Ay yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
@zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!
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🌹 M-K 🌹 🇮🇪 (KATE)
(@marie_kate2) reported
from
Matlock, England
@RaziqulYT @virginmedia Tell them to *******. Mine is 4g and has never dropped. 3network.
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Mark Haydock
(@MarkHaydock5) reported
from
West Bridgford, England
@StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!
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🌹 M-K 🌹 🇮🇪 (KATE)
(@marie_kate2) reported
from
Matlock, England
@RaziqulYT @virginmedia 11years and never had a problem 👍
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Jaz Greer
(@JazGreer) reported
from
Derbyshire, England
@virginmedia taking two days, and waiting 29 hours since last chat message was responded to to try to change my package! Started chat Friday night, been passed three times to different people and now no response! This is NOT good customer service irrespective of Covid....
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Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?
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Matthew Nash
(@MJNashy) reported
from
Hucknall under Huthwaite, England
@Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.
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Fabio Gardella
(@fabs2305) reported
from
Sutton in Ashfield, England
@virginmedia service is totally disgusting, rang on behalf of my mother in law...who is 78 and on state pension....first time offered her package at £44.20 then after wanting to to think about it rang back 20 mins later to be told it’s £57 per month end of story utterly shocking
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Danny Austin
(@PlasticDannyA) reported
from
Beeston, England
@bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours
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Rikki Walker
(@rikkiwalker) reported
from
Annesley, England
Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/
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Jade Lewis
(@JadeLewis92) reported
from
Felley, England
@virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!
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Ruth Machin
(@ruth_machin) reported
from
Burton Joyce, England
@virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕
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Trent
(@endpete) reported
from
Radcliffe on Trent, England
@virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?
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Thomas Robinson
(@Tomasu87) reported
from
Chesterfield, England
Hi @virginmedia your email part of the web site has been down for about week now
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
VIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stiggy McNasty
(@Stignasty2) reported
@virginmedia And why do you think if you have a network issue it might not affect the speed? I actually saw it did
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Ben
(@bloodycontrary) reported
@RLeBonTennant @virginmedia Mine's also broken, but you may want to remove your postcode from that image
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Si Cooper
(@Scorio77) reported
@virginmedia I need some help. Drawing a blank on the website. I have an old router and would like to see if it possible to get a new one. Rebooting more often.
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Social Democrat 81
(@Chak0981) reported
@virginmedia I have been a loyal VM customer for years and this is just poor service and highly annoying as I am just being sent back and forth
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ellie
(@Ellssxxxx) reported
@virginmedia that is no help. I have called them multiple times and they are no help at all.
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ChaddyBlue
(@tseal65) reported
@virginmedia I have already tried the checks and the issues still happen
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Ell Rachel 🧚🏼♂️
(@ellrachelx) reported
@virginmedia Yes, I’ve rang 5 times about the payment issue and I just get told the same thing, which is why I wanted to submit a complaint but that doesn’t work. Is there a complaint line I can try rather than just called 150 again
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ellie
(@Ellssxxxx) reported
@virginmedia Wifi down again. only got installed a week ago (after arriving 4 days late!) and have had nothing but problems. App saying I haven’t even had it set up.. we 100% have and 0800 number saying no known problems in our area. How can this get fixed as I need Wifi?!
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Stiggy McNasty
(@Stignasty2) reported
@virginmedia I had a reliable steady 200,Mb/s service until you gave me a supposed extra 50Mb/s in the AL4 area. Now every other day it drops to 20 Mb/s and I have to reboot. with all my devices on mesh it's a pain having to check everything has come back. Can't u get anything right???
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MrsMankySack
(@MrsMankySack) reported
@virginmedia How does that affect the 14 day cooling off period, especially as my complaint is at day 34. For example, is the cooling off period extended? Please advise.