Virgin Media Outage Report in Nottingham, England
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The latest reports from users having issues in Nottingham come from postal codes NG9, NG3, NG7, NG10, NG12, NG2 and NG8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nottingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Nottingham, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Selston and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nottingham, England
Latest outage, problems and issue reports in Nottingham and nearby locations:
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK
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Tony P
(@WorTony) reported
from
Selston, England
Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail
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Rob Holland ⚽️🏐
(@robhollanduk) reported
from
West Bridgford, England
Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken
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DaveInNotts 🇬🇧+🇺🇦
(@davidjamesdj) reported
from
Rainworth, England
@Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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Gordon Foster
(@rainworthgord) reported
from
Rainworth, England
@virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.
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Ian Siara
(@IPSiara) reported
from
Beeston, England
@virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?
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Steve B
(@SteveB2Notts) reported
from
Clifton, England
@virginmedia @Virgin Fix PPV Boxing now !
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia No they were both rude and put the phone down .
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
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Matt H
(@forestmatth79) reported
from
Wilford, England
@virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough
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B Farn
(@aaronfarny_b) reported
from
Ilkeston, England
Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
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Kate J
(@katej1984) reported
from
Sandiacre, England
@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
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Matt Triggs
(@mjtriggs) reported
from
West Bridgford, England
@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
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andrew💫
(@PantherAS90) reported
from
Clifton, England
@virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darren colours comics
(@Dikiminster) reported
After 21 years, it's time to leave @virginmedia Absolutely terrible, non existent customer service. Shite tv box. We have up on the broadband years ago, too. What's Sky like? I'm guessing just as bad...
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CNB
(@CNB06685879) reported
@virginmedia I have tried to resolve a billing issue for 5 months now and I have had to ring every month. Each time I have rung, I have spoken to a different person and I have been told a different story. There is no written confirmation after each conversation
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Hkl Hkl
(@HklHkl10) reported
@virginmedia hello there, with my wifi hub 3.0 my devices say they're connected to the internet with the 3 bar signal but when i go on an app that requires wifi it will nkt load. I have already tried restartin the router. Could you help me? Thanks
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ChrisInGlasgow
(@ChrisInGlasgow) reported
@virginmedia Hi, having intermittent problems with WiFi. Drops several times a day then reconnects. Router sometimes restarts itself but not always. Router has been reset to factory. No change. Wired connections work fine. Can’t get through on phone. How do I progress?
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Medium Ben
(@BenThurston) reported
@SarahBreese @virginmedia Not kidding, they're the worst company I've ever had to get any customer service from.
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Has Beard, Plays Games
(@hbpg_) reported
Good job on the unstable internet connection, @virginmedia. We pay you for literally ONE THING and you can't even get that right. It's fine, I don't mind not being able to do any coursework because I have no Internet connection.
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Stuart Gipp
(@Stupacabra) reported
@Dikiminster @virginmedia Sorry to butt in, saw this on my feed and just want to agree wholesale about how poor the service is - TV that barely works, embarrassingly slow wi-fi.
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Zan
(@zan_zan13) reported
@virginmedia I just spoke to your customer service who said issue will be fixed tomorrow. My picture is still very pixilated...
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☆🧙🏻♂️🅁🄰🅉🅉🄻🄴🄳🄰🅉🅉🄻🄴🎮☆
(@DaZCONTROL) reported
@virginmedia I'm having issues with the internet service in the east Midlands UK my speed and everything seems to be running fine and I've reset all my equipment but I still keep getting disconnected constantly are there any current issues?
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Dakara_Spawn_Blk
(@DakaraSpawnBlk) reported
@virginmedia I'm requesting a complaints procedure form or something so I can take my grievances higher. The website is like a broken GPS.