Virgin Media outages and service status in Nottingham, England

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nottingham, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Southwell, and Kirkby in Ashfield.

City	Problem Type	Report Time
Nottingham	Internet	4 days ago
Ilkeston	Internet	8 days ago
Nottingham	Internet	8 days ago
Nottingham	Internet	12 days ago
Nottingham	Internet	13 days ago
Ilkeston	Internet	13 days ago

Community Discussion

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Virgin Media Issues Reports Near Nottingham, England

Latest outage, problems and issue reports in Nottingham and nearby locations:

• 
  DJ Knight 🇬🇧 (@iRacing74) reported 2 minutes ago from Sandiacre, England

  With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

• 
  Chris Maltby (@ChrisMaltby) reported 3 minutes ago from West Bridgford, England

  @virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent

• 
  trevor tuffin (@trevortuffin) reported 6 minutes ago from Blackwell, England

  MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .

• 
  James Armstrong (@iamj_armstrong) reported 8 minutes ago from Beeston, England

  @virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?

• 
  Paul Witney (@bgspixpaul) reported 10 minutes ago from Ruddington, England

  @virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!

• 
  Russell Morrell (@stagladanddad) reported 12 minutes ago from Annesley, England

  Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?

• 
  Luketh (@Luketh13ttv) reported 16 minutes ago from Heanor and Loscoe, England

  Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

• 
  kate kells (@katephus) reported 24 minutes ago from Ilkeston, England

  @virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises

• 
  Marie Reynolds (@portergill) reported 25 minutes ago from Clifton, England

  @virginmedia any known problems ng11 area. I can’t run a test it keeps failing, internet constantly dropping out tonight. Problems on and off for about a week now

• 
  John D (@Jdd535) reported 29 minutes ago from Stapleford, England

  Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia

• 
  trevor tuffin (@trevortuffin) reported 35 minutes ago from Blackwell, England

  VIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.

• 
  Big Gas (@BigGasson44) reported 38 minutes ago from Awsworth, England

  @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

• 
  Ian Siara (@IPSiara) reported 40 minutes ago from Beeston, England

  @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

• 
  Dr Alex Stavrinides (@Dr_Stav) reported 41 minutes ago from West Bridgford, England

  Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.

• 
  paulwitneyphoto (@paulwitneyphoto) reported 43 minutes ago from Ruddington, England

  @virginmedia how do I report a problem with our wifi and tivo box

• 
  richard taylor (@richardtaylor37) reported 46 minutes ago from Stapleford, England

  @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

• 
  Luketh (@Luketh13ttv) reported 47 minutes ago from Heanor and Loscoe, England

  @virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?

• 
  paulwitneyphoto (@paulwitneyphoto) reported 49 minutes ago from Ruddington, England

  @virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬

• 
  B Farn (@aaronfarny_b) reported 56 minutes ago from Ilkeston, England

  Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

• 
  paulwitneyphoto (@paulwitneyphoto) reported 59 minutes ago from Ruddington, England

  @virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heathcliff (@heathcliffom) reported 18 minutes ago

  @dkitwood virginmedia customer service is the worst . I ditched them a couple of years ago but they really made if difficult

• 
  Darc Knight (@DarcKni68649817) reported 21 minutes ago

  @virginmedia If the service is not paid for, it is stopped. @virginmedia is not giving you the consideration of old time customer. So why then is it OK to triple the bill of any household? Pay over 3 what they should pay for 9 months? Give a public explanation before I give my account details

• 
  Anne Bradford (@AnneGBradford) reported 22 minutes ago

  So had a request from what was supposed to be your help care centre - but they are a scam!! @virginmedia

• 
  Roy Cadge (@RoyCadge) reported 22 minutes ago

  @virginmedia Try no, I don't have time for your company anymore! Had a hour call and as the person did like me saying come back with a better offer they hung up on me! Not very good customer service team! Now removed me from all your systems! Do not hold my data anymore!

• 
  Zoe Smith (@ladyspeakerz) reported 23 minutes ago

  @andyburnham PLEASE READ THIS TWEET EVERYONE. IF ANY VIRGIN MEDIA STAFF AT BAGULEY MANCHESTER CALL CENTRE WHERE I WORKED WERE RESPONSIBLE FOR SLANDERING ME / FRAMING ME. THEN HERES PROOF THAT COMPANY ARE A BUNCH OF CRUEL UNETHICAL IMMORAL SCAMMERS YOU DONT THINK IF THEY CAPABLE OF DOING THIS TO THEIR CUSTOMERS WHAT THEY CAPABLE OF DOING TO A WOMAN THEY HATE AND NO DOUBT JEALOUS OF here’s some confirmed validated real evidence NOT THEM BEING FRAMED that the staff at Virgin media call centres were all pardoned allowed to scam MILLIONS of their customers Here is proof Copied and pasted from Google please refer to articles in the press that confirm this what I’ve tweeted here If you think moral decent people do this to their customers scamming them in a cruel cold way SEEK JESUS  Virgin Media was fined a record £28 million by Ofcom in July 2026 for deliberately making it difficult for customers to cancel their contracts and switch to rival providers. Investigation Findings The regulatory investigation covered calls made between January 1, 2022, and September 11, 2024. Ofcom found that MILLIONS of customer service interactions were mishandled to prevent or delay cancellations. Specific tactics included: • Deliberately dropping or hanging up calls when customers asked to cancel. Putting callers on hold for no reason to frustrate them Excessive and unnecessary call transfers between departments. Using a two-tier retention system where only specific agents were allowed to process final cancellations. THIS LOT ARE CONFIRMED CRUEL SCAMMERS

• 
  C (@V4RSTAPP4N) reported 23 minutes ago

  @TheRyanDyslexia @ShiinaBR need to be a customer of o2 or virgin media to get it

• 
  ongoing.correspondence (@OngoingAccount) reported 26 minutes ago

  @virginmedia You haven't replied to the last DM. I had to make an official complaint to get a resolution. @Ofcom Having had equipment checked and replaced, the connection is still freezing and disconnecting. This suggests the problem is external. #virginmedia

• 
  (Re)Search & Destroy (@TruthAsylum121) reported 27 minutes ago

  THREAD 5 — VODAFONE, BT AND THE TELECOMS NETWORK The French side is only part of the story. In Britain, telecommunications companies have developed programmes providing connectivity through charities and other organisations supporting people experiencing digital exclusion. Vodafone is one of the clearest examples. Its charities.connected programme provides participating charities with SIM cards carrying data, calls and texts. Vodafone has documented the scheme being used by organisations supporting refugees and asylum seekers. Then there is BT. This is different because it isn’t a charitable donation. In March 2024, the Home Office awarded BT a £528,000 contract for data-only SIM cards for asylum seekers. The contract was procured by the Home Office team responsible for asylum support, resettlement and non-detained accommodation. And this is only part of the corporate network. Virgin Media O2 is involved in the National Databank, Community Calling and technology-lending programmes. Three is another major National Databank connectivity partner. The technology companies aren’t operating in isolation. They connect into a much wider system. And that brings us to the National Databank.

• 
  Andrew Ferguson OBE (@MrSaffron) reported 28 minutes ago

  @WeAreOpenreach @NeilJac74898351 @virginmedia In this case it looks like Virgin media has its fttp networks also available via nexfibre but a couple of addresses they don’t serve do exist. If at one of those then retailers on Openreach network are the way.

• 
  andrea felton (@feltors) reported 28 minutes ago

  @virginmedia why can’t I access my emails on my phone and laptop won’t let me sign in