Virgin Media outages and service status in Nottingham, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Nottingham come from postal codes NG5 , NG8 , NG3 , NG7 , NG4 , NG10 and NG9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Nottingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Nottingham, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
|
Internet | 8 hours ago |
|
Nottingham
|
Internet | 4 days ago |
|
Ilkeston
|
Internet | 6 days ago |
|
Nottingham
|
Wi-fi | 7 days ago |
|
Nottingham
|
TV | 8 days ago |
|
Ilkeston
|
Wi-fi | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nottingham, England
Latest outage, problems and issue reports in Nottingham and nearby locations:
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Trent (@endpete) reported from Radcliffe on Trent, England@virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.
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owen scrimshaw (@owen40uk) reported from Beeston, England@virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy
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Jayne Moore (@moore2_jayne) reported from Annesley, England@virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.
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Kizzy 🦇 Puckmigo23 (@Kizztronice) reported from Awsworth, England@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
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Jade Lewis (@JadeLewis92) reported from Felley, England@virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?
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HaloOolee (@lolom5m5) reported from West Bridgford, England@virginmedia I moved to new house and I’m struggling with moving my internet. No one help me, live chat , phone call, moving team 💔💔. Each services have transferred me to other by answer machine !!!! What happened !!!
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Mark Haydock (@MarkHaydock5) reported from West Bridgford, England@StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!
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Tuesdy Burgin (@TuesdyB) reported from Ilkeston, England@virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.
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Neil else (@Neilelse1974) reported from Chellaston, England@virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !
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kate kells (@katephus) reported from Ilkeston, England@virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP
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Carly (@CarlyssWorld) reported from West Bridgford, England@virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke
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Steve Barlow (@red_dog14) reported from West Bridgford, England@virginmedia could you tell me what’s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? It’s pixelating & unwatchable a lot of the time
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Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England@virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds
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Rikki Walker (@rikkiwalker) reported from Annesley, EnglandLet down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍
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Laura Plumbley (@LauraPlumbley) reported from Kimberley, England@virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted
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Gurcharan (Guch) Manku (@guchmanku) reported from West Bridgford, EnglandJoining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...
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Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England@virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown
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Patricio R. Sanchez (@psanchezc) reported from Beeston, England@virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Clarke (@njc2614) reported@JGrewy @virginmedia And they never reply 😠😠 had enough, working from home is hell with #virginmedia
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Rissa (@Rissa52507451) reported@virginmedia absolute terrible service TV has not been working for nearly 4 weeks and I’m told I still have to pay until it’s resolved shocking
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Tomh51 (@TCH5122) reported@Twittor_User @virginmedia Good luck mate. I was on the phone 35 minutes two nights ago waiting for them to answer. They're a disgrace and not worth the money. If you can cancel i would recommend doing so immediately
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Stephen Matthews (@stematthews94) reported@virginmedia just tried to cancel my contract, only for your call handler to hang up on me - can you arrange for someone to ring back?
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sallydavidson (@sallyadavidson) reported@virginmedia is there an email address I can use for customer service? The online chat is awful, wait 2 days+ for a reply then it comes at 7am and shoots me back in a queue when I don’t immediately respond (I was asleep!) I’ve been trying to fix this for over a month I need help!
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d (@dazzaiken) reported@virginmedia So.I spent all day in work texting virgin trying to resolve my issue. I needed to be in my property. We ageed that advisor Ankitha would msg me back at 8pm when I got home. AND SURPRISE SURPRISE GUESS WHAT...virgin you are an awful company with no respect for your customers
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Sarah Whitfield (@sarahlwhitfield) reported@virginmedia your broadband is poor at best, the signal in my room from the router downstairs is 1 bar at best and most of the time 0. Today we've had no internet ALL DAY! I'm using my mobile data allowance up here, can we please get something sorted or at least compensation?
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Camerooooon (@Twittor_User) reported@virginmedia Yes all the normal lights. I have powercycled a couple of times and it is still having issues.
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sam farmer (@samfarm3r) reported@virginmedia The issue is that I'm paying for Gigabit but only getting a max of around 300Mb/s on devices whether cabled or wifi. This is worse than the 350Mb/s Internet my mum has at half the price. I'll be cancelling in the next day or so as nobody has come out to investigate and fix.
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Ant (@Smitspurs) reported@virginmedia worse customer service and lie to customers !!!