Virgin Media Outage Report in Nottingham, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Nottingham come from postal codes NG8 , NG10 , NG3 , NG5 , NG9 , NG4 and NG7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Nottingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (3%)
- Phone (2%)
Live Outage Map Near Nottingham, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham
|
Internet | 24 hours ago |
|
Nottingham
|
Wi-fi | 2 days ago |
|
Nottingham
|
Internet | 2 days ago |
|
Nottingham
|
Internet | 2 days ago |
|
Nottingham
|
Internet | 3 days ago |
|
Nottingham
|
Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nottingham, England
Latest outage, problems and issue reports in Nottingham and nearby locations:
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Daniel Palfi (@danielpalfi) reported from Annesley, England@virginmedia our internet is down for good 20 mins, the lights going crazy on modem and the 4th light flashing green! NG178ET
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Mark Simms (@marksimms3) reported from Selston, England@bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..
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Jon (@jonrileynffc) reported from Selston, England@virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕
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Itza Secret (@XStatikPulse) reported from Castle Donington, England@virginmedia It's not just my house, I checked with other people living in the village and they all have the same problem. Your app is now saying its a known issue, tv+bb est fix 11.25am but phone est fix 4pm. In the past if phone don't work none will. Its every week now.
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Denis Schluppeck (@schluppeck) reported from West Bridgford, England@virginmedia - you need to up your game! my experience today: terrible customer service and head-in-the-sand about some real issues affecting several 🏘 along the road (area ref 30). I really doubt the 99.96% uptime and 200Mbps* (*conditions apply) is even close to real world.
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Ethan Clarke (@stigzy) reported from Ilkeston, England@VirginMediaCorp @mdw1989 We're also very sorry we didn't inform you a newer hub model was available years ago, & that you've been paying us for a really shit slow model. Corrected it for you @virginmedia 👍🏼. (They gave me £50 off my bill for the same thing Mike, don't let them get away without compo)
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Itza Secret (@XStatikPulse) reported from Castle Donington, England@virginmedia Patience! I'm absolutely furious! How dare you assume I'm happy to wait! I hardly have a choice in the matter. I work nights I only get time in the morning for relaxing in front of the TV and I probably won't be able to till Monday cos ur service is shit!
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Richard Williams (@rlswilliams) reported from Eastwood, England.@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔
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Jon (@jonrileynffc) reported from Selston, England@virginmedia No faults. Other channels fine. Just sky sports quality is terrible
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Mark Simms (@marksimms3) reported from Selston, EnglandWow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each
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Phillip Robottom (@PhilRobottom) reported from Blidworth, England@virginmedia When you’ve been on hold since 7.42pm then you get cut off after 1hr 3mins of waiting. Awful Awful Awful. This is only the fifth attempt to correct a long term existing customer. As per awful advertisements on TV shall we try and disguise ourselves as new customers!
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Itza Secret (@XStatikPulse) reported from Castle Donington, England@virginmedia I would call 150 from my land-line to say that broadband and TV are down, but the phone isn't working either! And your call centre doesn't open till 8 (should be 24/7 when u sell a 24/7 product)
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Diana Brown (@dibr150201) reported from Ravenshead, England@virginmedia I will try but why do you think I am on twitter gave up on 150 after35 minutes and no reply from chat room. There doesn’t appear to be a customer service.
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Allison Briers (@tizzy_woo) reported from Stapleford, England@virginmedia That's the installations team, and they put me on hold again. Please give me an email address so I can put my notice in writing. It's pretty terrible that to cancel my contract I have to do a twitter conversation with you because I can't get through on the phone!
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Rebecca Hatch (@hatch_rebecca) reported from Ruddington, England@virginmedia very disappointed in your customer service, unhelpful, defensive and unbothered is best way to describe it. Was on fence about leaving but this has pushed a decision. Always had great things to say about virgin so this is definitely a let down
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Dave Maran (@DaveMaran) reported from Brinsley, England@virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.
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Allison Briers (@tizzy_woo) reported from Stapleford, England@virginmedia No, the operator confirmed my only option was to cancel as he couldn't reduce the price, so I asked him to formally cancel my contract, he put me on hold and never came back! After 45 minutes I hung up. Thanks for replying btw 😊
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Steve Luck (@MrluckLuck) reported from Ruddington, England@JConcreteABH @virginmedia One of the reasons I dropped VM. Was paying for 200mb and only got 40 at best. Signal dropped so often but always told to reboot modem even after trying to. Got slower set up now but at least it works when I want it and not at their whim. Rant over.
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Diana Brown (@dibr150201) reported from Ravenshead, England@McGiff @virginmedia And me. Internet down for three days and can’t get through. This happened a few weeks ago and I found the complaints 08000521474 I think 08436580676 is switch board. It worked then. Trying again tomorrow. I am a big fan carol.
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Ashley neville (@Ashneville1970) reported from Annesley, England@virginmedia poor services yet again, been on the phone listening to some shocking music for half hour and still waiting!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan Lewis 🎮🏆 (@Duncan_Lewis) reported@virginmedia Another day... another outage in M33. But of course, because it's not 48 hours straight, it means nothing. I work in tech, I understand things go wrong, but when it's this regular surely you can agree that a specific explanation and remediation action should be provided?
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Gareth Jones (@Garethjones718) reported@virginmedia I have no tv or broadband, it all just stopped suddenly at 10:00ish. You service status checker says no issues and to check my equipment.
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Sami Westwood 😷 (@Sami_Dawn) reported@virginmedia It dropped out a few more times last night and then was not working again when I woke earlier. The on site testing found no issue and sent a signal (?) and I seem to be back up to full speed. Thanks for checking in!
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L. L. Lucullus🏴 (@lucullus_l) reported@virginmedia l have been waiting for over 35 days for a full response to a complaint. I have now been kept waiting for over an hour on the chat service to be told to contact the technical team! What sort of service is that? All I want is the broadband service I am paying for!
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Sarah Caple (@simpsonsarahlou) reportedCredit where its due, after MONTHS of shocking customer service from @virginmedia I managed to finally get my issue resolved today by Megan L, she was a star - you need to invest in more staff like her!
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aka (@theautomaton) reported@virginmedia Not having service issues! There is NO virgin available in my area? It’s been years now, you have rolled out all over Glasgow, we live in an expensive postcode but we can’t get your services! Why not?
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Nicola grant (@Nicola_grant01) reported@virginmedia had this number call me to saying that my Internet has been running slow (it hasn't) and they will give me a boost I said I'll ring you back cause I'm busy ATM (like magic the line goes dead)I wasn't I just don't trust people that say there from a company.01642738939
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Alice Chadwick (@AliceMakepeace) reported@virginmedia been trying for 2 weeks to get you to start setup WiFi for our new address, on phone today for 1 and a 1/2 hours no engineer available, no explanation as to when? Been passed to 4 different people each says not their issue. Help?! Just want to cancel our contract now
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citizen of nowhere #wearadamnmask #FBPE (@BiddleIan) reportedDear @virginmedia I have now been on the phone waiting for a resolution to my broadband issues for over 1 hour and 30 minutes. During that time I have spoken to someone from less than 4 minutes. really sick of your appalling customer service and poor quality broadband provision
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Tracy (@Tracy_Barlow) reported@virginmedia I'm told there is an outage but I don't know anyone else affected near me. On your website it says there are no issues in my area. I'm receiving no updates and have rang seven times, on hold sometimes for hours. How can this take so long? Why isn't it being fixed?