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Virgin Media outages and service status in Nottingham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Nottingham, including 4 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 27, 7:17 PM GMT+1.
  • 63% TV (63%)
  • 23% Internet (23%)
  • 7% Wi-fi (7%)
  • 4% Total Blackout (4%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

The latest reports from users having issues in Nottingham come from postal codes NG9 , NG5 , NG3 , NG8 , NG2 , NG10 , NG16 and NG11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Virgin Media

Virgin Media is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nottingham, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ripley, Ilkeston, Alfreton, Southwell, Gedling District, Sutton in Ashfield, and Kirkby in Ashfield.

CityProblem TypeReport Time
Nottingham Internet 10 hours ago
Ripley Wi-fi 11 hours ago
Ilkeston Internet 12 hours ago
Alfreton Internet 14 hours ago
Nottingham TV 1 day ago
Ilkeston Internet 2 days ago

Nearby cities with recent reports

Ilkeston

4 recent signals

12 hours ago
Ripley

1 recent signals

11 hours ago
Alfreton

1 recent signals

14 hours ago
Southwell

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nottingham, England

Latest outage, problems and issue reports in Nottingham and nearby locations:

  • katej1984
    Kate J (@katej1984) reported from Sandiacre, England

    @virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?

  • jonathansc
    Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence

  • trevortuffin
    trevor tuffin (@trevortuffin) reported from Blackwell, England

    VIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.

  • _teecarts
    tia carter🥑 (@_teecarts) reported from Eastwood, England

    virgin media is down in my area so looks like i can’t work👏🏼

  • davidjamesdj
    DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported from Rainworth, England

    @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

  • helen6253
    helen (@helen6253) reported from West Bridgford, England

    @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

  • paulwitneyphoto
    paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom

  • Jdd535
    John D (@Jdd535) reported from Stapleford, England

    Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia

  • rl1602
    Richard Loach (@rl1602) reported from Gedling District, England

    @Benleo @virginmedia They ruined my Christmas in 2023. Whole day on phone sorting issues with father in laws broadband then 2 site visits ending up with me throwing my vape at TV and a bill for £1000. Horrendous company

  • JohnPuxty
    John Puxty (@JohnPuxty) reported from Ilkeston, England

    @JPBOLDY @virginmedia I am also getting this problem

  • lolom5m5
    HaloOolee (@lolom5m5) reported from West Bridgford, England

    @virginmedia I moved to new house and I’m struggling with moving my internet. No one help me, live chat , phone call, moving team 💔💔. Each services have transferred me to other by answer machine !!!! What happened !!!

  • pdenno
    Paul Dennison (@pdenno) reported from Beeston, England

    @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

  • jph1962
    OfficialJohnHarrison (@jph1962) reported from West Bridgford, England

    @virginmedia hi can’t get email either on phone lap top - is server down- live in NG12

  • imageprincess
    Amanda (@imageprincess) reported from West Bridgford, England

    Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!

  • DirtyLyle
    Matthew Theobald (@DirtyLyle) reported from Clifton, England

    @virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!

  • BigGasson44
    Big Gas (@BigGasson44) reported from Awsworth, England

    @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

  • endpete
    Trent (@endpete) reported from Radcliffe on Trent, England

    @virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.

  • roberto85
    Rob Parker (@roberto85) reported from Beeston, England

    @virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.

  • moore2_jayne
    Jayne Moore (@moore2_jayne) reported from Annesley, England

    @virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?

  • jonathansc
    Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • realmisterwilks
    Dale Wilkins (@realmisterwilks) reported

    @virginmedia is there an issue in Ng16 area? If it rains, no internet, if it’s sunny, no internet. Happens every year.

  • Old_Motherduck
    Old Motherduck (@Old_Motherduck) reported

    @virginmedia @PeteUK7 that's terrible from Virgin Media look after your past and present customers

  • DavidDdjoinery
    David duncan (@DavidDdjoinery) reported

    @virginmedia Sent a message yesterday about an ongoing issue with tv and still no reply , and can’t get an online chat through the app or phone call this service is appalling

  • Adam83492464721
    Adam (@Adam83492464721) reported

    @Nasher6328 @JamieGBarry @virginmedia Nah **** that. If I need to go through the song and dance anyway I may as well switch and get whatever freebies they throw to new customers. It’s just a stupid system that doesn’t reward loyalty and means we all have to waste our time every 2 years.

  • Midgecpfc
    MidgecpfcⓂ️ (@Midgecpfc) reported

    Well done @virginmedia no Internet or TV until 23.05 tomorrow night! How ******** am I supposed to watch the football tonight? So had enough! Glad my contract is done next month!

  • ShirleySarah70
    ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported

    @virginmedia I'd like you to reply to my request for cancelling my tv services & landline but KEEP my broadband. You never seem to reply. I just want info on how to do this please?

  • samhain1
    Stewart C (@samhain1) reported

    @JamieGBarry @virginmedia Insurance market been doing this for years as we know. There will always be a % of the customer base that won’t be diligent about subs and will automatically move to the new rate without even knowing. They expect other customers to leave knowing they’ll be back again in future

  • Welsh_Villa
    WelshVilla (@Welsh_Villa) reported

    @JamieGBarry @virginmedia Once our contract is up we are off from virgin media. Terrible company

  • HamsterSick
    MerlinJ (@HamsterSick) reported

    I absolutely detest @virginmedia I crave the end of the contract this year. Dog **** service.

  • kostasbotonakis
    Konstantinos (@kostasbotonakis) reported

    @JamieGBarry @virginmedia Just cancel. Get a 5G internet monthly rolling contract from any mobile provider for 20-30£z Then join Virgin as a new customer the 2nd month, with no migrations or move dates from Sky.