Virgin Media Outage Report in Nottingham, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Nottingham come from postal codes NG5 , NG8 , NG10 , NG3 , NG7 , NG4 and NG9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Nottingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Nottingham, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham
|
Internet | 3 days ago |
|
Ilkeston
|
Internet | 5 days ago |
|
Nottingham
|
Wi-fi | 6 days ago |
|
Nottingham
|
TV | 7 days ago |
|
Ilkeston
|
Wi-fi | 8 days ago |
|
Nottingham
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nottingham, England
Latest outage, problems and issue reports in Nottingham and nearby locations:
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Jayne Moore (@moore2_jayne) reported from Annesley, England@virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?
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Carly (@CarlyssWorld) reported from West Bridgford, England@virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke
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Patricio R. Sanchez (@psanchezc) reported from Beeston, England@virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ
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Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England@virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown
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kate kells (@katephus) reported from Ilkeston, England@virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP
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Laura Plumbley (@LauraPlumbley) reported from Kimberley, England@virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?
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Jayne Moore (@moore2_jayne) reported from Annesley, England@virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.
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Gurcharan (Guch) Manku (@guchmanku) reported from West Bridgford, EnglandJoining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...
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Rikki Walker (@rikkiwalker) reported from Annesley, EnglandLet down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/
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Trent (@endpete) reported from Radcliffe on Trent, England@virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.
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Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England@virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds
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Neil else (@Neilelse1974) reported from Chellaston, England@virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !
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Mark Haydock (@MarkHaydock5) reported from West Bridgford, England@StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!
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owen scrimshaw (@owen40uk) reported from Beeston, England@virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍
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Steve Barlow (@red_dog14) reported from West Bridgford, England@virginmedia could you tell me what’s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? It’s pixelating & unwatchable a lot of the time
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HaloOolee (@lolom5m5) reported from West Bridgford, England@virginmedia I moved to new house and I’m struggling with moving my internet. No one help me, live chat , phone call, moving team 💔💔. Each services have transferred me to other by answer machine !!!! What happened !!!
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Jade Lewis (@JadeLewis92) reported from Felley, England@virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!
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Tuesdy Burgin (@TuesdyB) reported from Ilkeston, England@virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bermondsey boy (@bermondseyboy99) reportedJust spent over 45 minutes waiting for Virgin Media. Terrible customer service and someone in the Philippines expects me to tell them my password!!!
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DA (@Daddomas) reported@virginmedia Top service guys - no response to my request to cancel using the webform and after trying to call twice, I've just had my call cancelled after 5-10 mins. Can I request a callback or something?
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Ashley A (@aakeroyd) reported@virginmedia @virginmedia nobody ever got back to me on your text chat service. It’s sausage response in 4 hours, it’s now been 2 days. I have been trying to sort this out since March. Just not good enough
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Tillymint67 (@evon67) reportedWhat is the matter with @virginmedia WiFi. I have un plugged plugged back in and still no signal please get it sorted
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Ferdi Rezvan (@ferdi_rezvan) reported@virginmedia When is the internet issues in SE3 going to be resolved?
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Xandru (@XandruADC) reportedA little bit yikes that my internet is @virginmedia and you never know when you get a random DC(which is pretty often) that will **** up your whole game and stream :)
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Joannne (@Joannnnnneee) reported@virginmedia Right so still got the same isssue now it’s claiming there isn’t a issue in the area ???? Sort this out this is a joke!
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matt (@mattyboi1991) reported@virginmedia Gone more than 2 weeks still no tv box. Time to leave. Not paying for this crap
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Ged Swinton (@gedswinton) reported@virginmedia 3 x 1hr waiting for customer services(ha,ha) only to be cut off after 58min hold music
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Mel Haynes (@MHaynesmakeup) reportedCan’t actually believe @virginmedia still exists . Refusing a data request ! Illegal in line with #GDPR Refusal to cancel contract without 30 days notice but their website says 14! Refusing to let me speak to a manager . Huffing and hanging up on me ! Not doing anything agreed!