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Virgin Media

Virgin Media outages and service status in Nottingham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Nottingham, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Aug 6, 7:15 PM GMT+1.
  • 45% Internet (45%)
  • 31% TV (31%)
  • 10% E-mail (10%)
  • 7% Total Blackout (7%)
  • 7% Wi-fi (7%)

The latest reports from users having issues in Nottingham come from postal codes NG9 , NG5 , NG8 , NG1 , NG3 , NG7 , NG11 and NG6 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 6: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nottingham, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Southwell, and Kirkby in Ashfield.

CityProblem TypeReport Time
Ilkeston Internet 3 hours ago
Nottingham Internet 10 hours ago
Nottingham Internet 4 days ago
Nottingham Internet 5 days ago
Ilkeston Internet 6 days ago
Nottingham Internet 6 days ago

Nearby cities with recent reports

Ilkeston

2 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nottingham, England

Latest outage, problems and issue reports in Nottingham and nearby locations:

  • DirtyLyle
    Matthew Theobald (@DirtyLyle) reported from Clifton, England

    @virginmedia Still bad this evening. Pixelating all over the screen.

  • jonathansc
    Jonathan SC ู† Esq. (@jonathansc) reported from Wilford, England

    @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

  • acmtix
    ๐˜ผ๐™™๐™–๐™ข๐Ÿฐ (@acmtix) reported from Eastwood, England

    @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

  • davidjamesdj
    DaveInNotts ๐Ÿ‡ฌ๐Ÿ‡ง+๐Ÿ‡บ๐Ÿ‡ฆ (@davidjamesdj) reported from Rainworth, England

    @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is itโ€™s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

  • paulwitneyphoto
    paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!

  • red_dog14
    Steve Barlow (@red_dog14) reported from West Bridgford, England

    @virginmedia could you tell me whatโ€™s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? Itโ€™s pixelating & unwatchable a lot of the time

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?

  • robhollanduk
    Rob Holland โšฝ๏ธ โ˜ฎ๏ธ (@robhollanduk) reported from West Bridgford, England

    @Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed Iโ€™m not holding hope of getting tickets. In the past Iโ€™d have queued at the arena but the box office isnโ€™t opening tomorrow

  • deb_the_dj
    Deborah Marshall ๐Ÿ’™ (@deb_the_dj) reported from Sandiacre, England

    @virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.

  • roberto85
    Rob Parker (@roberto85) reported from Beeston, England

    @virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.

  • helen6253
    helen (@helen6253) reported from West Bridgford, England

    @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

  • iamj_armstrong
    James Armstrong (@iamj_armstrong) reported from Beeston, England

    @virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?

  • kokiekola
    Koa (@kokiekola) reported from Awsworth, England

    @virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didnโ€™t have anything to be sent to our house from you. We have no information.

  • NoGuyTest786
    NoGuyTest (@NoGuyTest786) reported from West Bridgford, England

    @virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad

  • robhollanduk
    Rob Holland โšฝ๏ธ๐Ÿ (@robhollanduk) reported from West Bridgford, England

    Shocking customer service from @virginmedia this week for mobile account setup for my son. Didnโ€™t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasnโ€™t abusive and I didnโ€™t shout, but I do expect my complaint to be taken

  • MissBeBop
    Bhavna ๐Ÿ™‹๐Ÿฝโ€โ™€๏ธ (@MissBeBop) reported from Eastwood, England

    @virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet ๐Ÿ˜ฉ

  • jonathansc
    Jonathan SC ู† Esq. (@jonathansc) reported from Wilford, England

    @virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail

  • TweetFlicker
    Matt Clarkeโ„ข๏ธ ๐ŸŽฎ๐Ÿ•น (@TweetFlicker) reported from Ilkeston, England

    @virginmedia Iโ€™m at work. Please call me. Youโ€™ll be able to get all my details from the complaint number Iโ€™ve given you.

  • moore2_jayne
    Jayne Moore (@moore2_jayne) reported from Annesley, England

    @virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.

  • NFFCDaz
    Daz_NFFC ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡บ๐Ÿ‡ฆ (@NFFCDaz) reported from New Basford, England

    @virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ravipal1214
    Ravi Pal (@ravipal1214) reported

    Your agent kept asking what resolution I wanted, then offered ยฃ5. Twice I was reminded how cheap my package is โ€” that others pay ยฃ50-60, that pods cost ยฃ10-15 elsewhere, that Iโ€™m getting them free. I didnโ€™t set the price. A discount on a service that doesnโ€™t work is still service that doesnโ€™t work. Then I was told no manager or grievance contact exists, and that I should cancel. @virginmedia โ€” who owns this?

  • RichardOShea
    Richard O'Shea (@RichardOShea) reported

    @virginmedia I have a Virgin TV V6 Box with lots of tivo recordings. I received an email today stating that I need to upgrade as my v6 service will stop soon. Please advise when, so I can plan ahead. Thanks.

  • Americanvoiceo1
    Joe Duley American voiceover person (@Americanvoiceo1) reported

    @virginmedia @virginmedia AGAIN! All services-completely out! No explanation (although app says 'everything is fine') It's deceitful info. No BB OR phone. CANNOT ring customer service-at all. Now my life's mission is to escalate w/ CISAS because it's costing me financially/professionally. SMH

  • Polythane
    โ€  ๐•ญ๐–—๐–†๐–“๐–‰๐–”๐–“ ๐•ฝ๐–ž๐–†๐–“ ๐•ญ๐–Š๐–†๐–š๐–’๐–”๐–“๐–™ โ€  (@Polythane) reported

    @VeltisLeEvil @Thatisdiffi You wait, I guess. But with Virgin Media, my internet very rarely goes down, and if it does, I can just go outside and do something else, like go watch some movies. It's never usually out for more than 3 hours

  • JacquelineBolto
    Jacqueline Bolton (@JacquelineBolto) reported

    @virginmedia How do I report the broadband outage? You chatbot is hopeless

  • willmgreenhalgh
    Will (@willmgreenhalgh) reported

    @virginmedia is down So forced to use data but @O2 is so slow and bad it struggles to connect to anything and the o2 network app says phone masts aren't working Great service all round, not, what's the point of doubling my data if I can't connect to anything

  • JacquelineBolto
    Jacqueline Bolton (@JacquelineBolto) reported

    @virginmedia My private messages don't appear to be being sent. Am having to use phone data to message you. We live in Surrey. Not prepared to give my postcode here. No Internet since 5am. Independent sites say there is an outage that would cover our area.

  • ronrosenhead
    Ron Rosenhead (@ronrosenhead) reported

    Hey @virginmedia - yet ANOTHER outage HA54ED. How many more will there be? My elderly mother in law had no TV for 10 days recently. You gave her compensation. How about proper service? Not good enough. Please contact me.

  • vix_no9
    Vix (@vix_no9) reported

    @virginmedia I am trying to resolve a billing a dispute which has been paid over month ago but is still showing as unpaid on your systems impacting credit scores and everything that goes along with that. No one can help me get this cleared. Missing payments dont respond to emails

  • Unique_Toxic14
    Callum Ridings (@Unique_Toxic14) reported

    @LimbChance @virginmedia internets gone down again can you please comment on this