Virgin Media

Virgin Media Outage Report in Nottingham, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Nottingham come from postal codes NG9, NG3, NG8, NG2 and NG7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Nottingham, England 02/14/2026 16:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Nottingham, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Alfreton, Kirkby in Ashfield and Selston.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomNottingham TV
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomNottingham TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nottingham, England

Latest outage, problems and issue reports in Nottingham and nearby locations:

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    @bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..

  • hatch_rebecca Rebecca Hatch (@hatch_rebecca) reported from Ruddington, England

    @virginmedia very disappointed in your customer service, unhelpful, defensive and unbothered is best way to describe it. Was on fence about leaving but this has pushed a decision. Always had great things to say about virgin so this is definitely a let down

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.

  • tizzy_woo Allison Briers (@tizzy_woo) reported from Stapleford, England

    @virginmedia No, the operator confirmed my only option was to cancel as he couldn't reduce the price, so I asked him to formally cancel my contract, he put me on hold and never came back! After 45 minutes I hung up. Thanks for replying btw 😊

  • dibr150201 Diana Brown (@dibr150201) reported from Ravenshead, England

    @virginmedia I will try but why do you think I am on twitter gave up on 150 after35 minutes and no reply from chat room. There doesn’t appear to be a customer service.

  • XStatikPulse Itza Secret (@XStatikPulse) reported from Castle Donington, England

    @virginmedia It's not just my house, I checked with other people living in the village and they all have the same problem. Your app is now saying its a known issue, tv+bb est fix 11.25am but phone est fix 4pm. In the past if phone don't work none will. Its every week now.

  • PhilRobottom Phillip Robottom (@PhilRobottom) reported from Blidworth, England

    @virginmedia When you’ve been on hold since 7.42pm then you get cut off after 1hr 3mins of waiting. Awful Awful Awful. This is only the fifth attempt to correct a long term existing customer. As per awful advertisements on TV shall we try and disguise ourselves as new customers!

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from West Bridgford, England

    @virginmedia Okay, so on Thursday we were told to cancel the order and reorder it. We’ve done that so that we could pick it up today and have heard nothing about the delivery. Also, the person we spoke to over the phone on Thursday called us liars over the price we paid.

  • rokagainstass Tom Prince (@rokagainstass) reported from Castle Donington, England

    @virginmedia Had your broadband for over a month now . Two days out of which it has been down for hours (like today) and speed inconsistent

  • rokagainstass Tom Prince (@rokagainstass) reported from Castle Donington, England

    @virginmedia GREAT SO THE RESOLUTION TIME HAS CHANGED TO 15:55 from 11:55 . #rubbishservice #givemebackbt #dialup #virgin

  • jonrileynffc Jon (@jonrileynffc) reported from Selston, England

    @virginmedia No faults. Other channels fine. Just sky sports quality is terrible

  • XStatikPulse Itza Secret (@XStatikPulse) reported from Castle Donington, England

    @virginmedia Patience! I'm absolutely furious! How dare you assume I'm happy to wait! I hardly have a choice in the matter. I work nights I only get time in the morning for relaxing in front of the TV and I probably won't be able to till Monday cos ur service is shit!

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    Wow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each

  • dibr150201 Diana Brown (@dibr150201) reported from Ravenshead, England

    @McGiff @virginmedia And me. Internet down for three days and can’t get through. This happened a few weeks ago and I found the complaints 08000521474 I think 08436580676 is switch board. It worked then. Trying again tomorrow. I am a big fan carol.

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔

  • XStatikPulse Itza Secret (@XStatikPulse) reported from Castle Donington, England

    @virginmedia I would call 150 from my land-line to say that broadband and TV are down, but the phone isn't working either! And your call centre doesn't open till 8 (should be 24/7 when u sell a 24/7 product)

  • AnIndividualist TheRealCraig (@AnIndividualist) reported from Annesley, England

    Hey @virginmedia been on hold for over 20 minutes. Is there any other way I can cancel my package. Thanx

  • jonrileynffc Jon (@jonrileynffc) reported from Selston, England

    @virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕

  • DaveMaran Dave Maran (@DaveMaran) reported from Brinsley, England

    @virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kamam2003 CLIVE SAINES (@kamam2003) reported

    @virginmedia thanks to customer service and billing being no help what so ever explaining why when I get a new contract my bill is so high it wasn't until the 5 th of getting through and speaking with kisan in customer services who explained everything that I now understand.

  • MichalKWnuk Michał Wnuk (@MichalKWnuk) reported

    @virginmedia We've already done all the necessary, possible steps. Your automated system is going to charge me anyway, isn't it? I'll try to order it once again, but how to avoid the £40 fine from you? Your lack service was the problem not me not cooperating

  • LiamInTheSky . (@LiamInTheSky) reported

    @virginmedia No, I have issues at home because we live in the middle of nowhere so I accept that 3G is all I will get, however it still does not work at all. I have only recently been in an area with 5G and the performance is extremely poor.

  • ajfroberts ajfroberts (@ajfroberts) reported

    @virginmedia please can you tell me how I make a formal complaint - your customer service is an outsourced joke with no ability to talk to anyone who is remotely able to help

  • AndrewG23328170 Andrew Gibbs (@AndrewG23328170) reported

    @virginmedia I have been a long-standing customer (20+ years). Whilst I am overall satisfied with the service. I no longer feel I am getting value for money! Plus the fact when I upgraded from 100Mbps to 200Mbps “free of charge” . Addition charges were applied.

  • thatssomike Mike (@thatssomike) reported

    @virginmedia intermittent service constantly since you told us you were doing work on the line back on 04/08. It's nearly been a week. Any idea what is going on and when this will be resolved? It's incredibly frustrating. IG postcode.

  • DougieJohnstone Dougie Johnstone (@DougieJohnstone) reported

    @virginmedia A couple of weeks ago now. I reckon I’ve phoned over 30 times since March. I’ve been promised calls back, a swift resolution almost every time and none of this has happened. I’m 6 months down the line and nowhere further forward. The last advice was they were investigating.

  • _JoFoster Jo Foster (@_JoFoster) reported

    @virginmedia internet is not down continuously for 48 they cannot reimburse me. The service is intermittent internet keeps cutting out between evening times sometimes for 1 hour sometimes for 20 minutes sometimes for 3 hours. Paid for the internet service and service is running

  • ElectraHeartsJT Jessica Thompson (@ElectraHeartsJT) reported

    @virginmedia why does your service keep dropping every few minutes in the East Belfast area? There isn’t any planned outages until next week? Having to hotspot from my phone which isn’t ideal?

  • ctmccartney Dr Carole McCartney 🌻 (@ctmccartney) reported

    @virginmedia I'd like to move house but you clearly cannot cope with your customer numbers so now trying to cancel - but funnily enough you can't get through!