Virgin Media outages and service status in Nottingham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 2 outage signals in the last 24 hours around Nottingham, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Aug 6, 7:15 PM GMT+1.
- Internet (45%)
- TV (31%)
- E-mail (10%)
- Total Blackout (7%)
- Wi-fi (7%)
The latest reports from users having issues in Nottingham come from postal codes NG9 , NG5 , NG8 , NG1 , NG3 , NG7 , NG11 and NG6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nottingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 6: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nottingham, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Southwell, and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 3 hours ago |
|
|
Internet | 10 hours ago |
|
|
Internet | 4 days ago |
|
|
Internet | 5 days ago |
|
|
Internet | 6 days ago |
|
|
Internet | 6 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nottingham, England
Latest outage, problems and issue reports in Nottingham and nearby locations:
-
Matthew Theobald (@DirtyLyle) reported from Clifton, England@virginmedia Still bad this evening. Pixelating all over the screen.
-
Jonathan SC ู Esq. (@jonathansc) reported from Wilford, England@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
-
๐ผ๐๐๐ข๐ฐ (@acmtix) reported from Eastwood, England@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
-
DaveInNotts ๐ฌ๐ง+๐บ๐ฆ (@davidjamesdj) reported from Rainworth, England@Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is itโs screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?
-
paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!
-
Steve Barlow (@red_dog14) reported from West Bridgford, England@virginmedia could you tell me whatโs the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? Itโs pixelating & unwatchable a lot of the time
-
Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?
-
Rob Holland โฝ๏ธ โฎ๏ธ (@robhollanduk) reported from West Bridgford, England@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed Iโm not holding hope of getting tickets. In the past Iโd have queued at the arena but the box office isnโt opening tomorrow
-
Deborah Marshall ๐ (@deb_the_dj) reported from Sandiacre, England@virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.
-
Rob Parker (@roberto85) reported from Beeston, England@virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.
-
helen (@helen6253) reported from West Bridgford, England@virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!
-
James Armstrong (@iamj_armstrong) reported from Beeston, England@virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?
-
Koa (@kokiekola) reported from Awsworth, England@virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didnโt have anything to be sent to our house from you. We have no information.
-
NoGuyTest (@NoGuyTest786) reported from West Bridgford, England@virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad
-
Rob Holland โฝ๏ธ๐ (@robhollanduk) reported from West Bridgford, EnglandShocking customer service from @virginmedia this week for mobile account setup for my son. Didnโt port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasnโt abusive and I didnโt shout, but I do expect my complaint to be taken
-
Bhavna ๐๐ฝโโ๏ธ (@MissBeBop) reported from Eastwood, England@virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet ๐ฉ
-
Jonathan SC ู Esq. (@jonathansc) reported from Wilford, England@virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail
-
Matt Clarkeโข๏ธ ๐ฎ๐น (@TweetFlicker) reported from Ilkeston, England@virginmedia Iโm at work. Please call me. Youโll be able to get all my details from the complaint number Iโve given you.
-
Jayne Moore (@moore2_jayne) reported from Annesley, England@virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.
-
Daz_NFFC ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐บ๐ฆ (@NFFCDaz) reported from New Basford, England@virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ravi Pal (@ravipal1214) reportedYour agent kept asking what resolution I wanted, then offered ยฃ5. Twice I was reminded how cheap my package is โ that others pay ยฃ50-60, that pods cost ยฃ10-15 elsewhere, that Iโm getting them free. I didnโt set the price. A discount on a service that doesnโt work is still service that doesnโt work. Then I was told no manager or grievance contact exists, and that I should cancel. @virginmedia โ who owns this?
-
Richard O'Shea (@RichardOShea) reported@virginmedia I have a Virgin TV V6 Box with lots of tivo recordings. I received an email today stating that I need to upgrade as my v6 service will stop soon. Please advise when, so I can plan ahead. Thanks.
-
Joe Duley American voiceover person (@Americanvoiceo1) reported@virginmedia @virginmedia AGAIN! All services-completely out! No explanation (although app says 'everything is fine') It's deceitful info. No BB OR phone. CANNOT ring customer service-at all. Now my life's mission is to escalate w/ CISAS because it's costing me financially/professionally. SMH
-
โ ๐ญ๐๐๐๐๐๐ ๐ฝ๐๐๐ ๐ญ๐๐๐๐๐๐๐ โ (@Polythane) reported@VeltisLeEvil @Thatisdiffi You wait, I guess. But with Virgin Media, my internet very rarely goes down, and if it does, I can just go outside and do something else, like go watch some movies. It's never usually out for more than 3 hours
-
Jacqueline Bolton (@JacquelineBolto) reported@virginmedia How do I report the broadband outage? You chatbot is hopeless
-
Will (@willmgreenhalgh) reported@virginmedia is down So forced to use data but @O2 is so slow and bad it struggles to connect to anything and the o2 network app says phone masts aren't working Great service all round, not, what's the point of doubling my data if I can't connect to anything
-
Jacqueline Bolton (@JacquelineBolto) reported@virginmedia My private messages don't appear to be being sent. Am having to use phone data to message you. We live in Surrey. Not prepared to give my postcode here. No Internet since 5am. Independent sites say there is an outage that would cover our area.
-
Ron Rosenhead (@ronrosenhead) reportedHey @virginmedia - yet ANOTHER outage HA54ED. How many more will there be? My elderly mother in law had no TV for 10 days recently. You gave her compensation. How about proper service? Not good enough. Please contact me.
-
Vix (@vix_no9) reported@virginmedia I am trying to resolve a billing a dispute which has been paid over month ago but is still showing as unpaid on your systems impacting credit scores and everything that goes along with that. No one can help me get this cleared. Missing payments dont respond to emails
-
Callum Ridings (@Unique_Toxic14) reported@LimbChance @virginmedia internets gone down again can you please comment on this