Virgin Media Outage Report in Nottingham, England
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The latest reports from users having issues in Nottingham come from postal codes NG9, NG3, NG8, NG2 and NG7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nottingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Nottingham, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Alfreton, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Phone | |
| Ilkeston |
Internet | |
| Nottingham |
TV | |
| Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nottingham, England
Latest outage, problems and issue reports in Nottingham and nearby locations:
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DaveInNotts 🇬🇧+🇺🇦
(@davidjamesdj) reported
from
Rainworth, England
@Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?
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Matt Triggs
(@mjtriggs) reported
from
West Bridgford, England
@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
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Gordon Foster
(@rainworthgord) reported
from
Rainworth, England
@virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.
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helen
(@helen6253) reported
from
West Bridgford, England
@virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!
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Kate J
(@katej1984) reported
from
Sandiacre, England
@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia No they were both rude and put the phone down .
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia how do I report a problem with our wifi and tivo box
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B Farn
(@aaronfarny_b) reported
from
Ilkeston, England
Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?
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Tony P
(@WorTony) reported
from
Selston, England
Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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richard taylor
(@richardtaylor37) reported
from
Stapleford, England
@virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail
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Dave Martin
(@flyingscotsmin1) reported
from
Eastwood, England
@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
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John Puxty
(@JohnPuxty) reported
from
Ilkeston, England
@JPBOLDY @virginmedia I am also getting this problem
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
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Rob Holland ⚽️🏐
(@robhollanduk) reported
from
West Bridgford, England
Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken
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richard taylor
(@richardtaylor37) reported
from
Stapleford, England
@virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.
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Paul Dennison
(@pdenno) reported
from
Beeston, England
@virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔
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Steve B
(@SteveB2Notts) reported
from
Clifton, England
@virginmedia @Virgin Fix PPV Boxing now !
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Ian Siara
(@IPSiara) reported
from
Beeston, England
@virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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macalba
(@macalbascot) reported
@virginmedia @vmbusinesshelp As the phone service is provided over our fibre network, if you have a local power cut, your phone service will not work and you won’t be able to make or receive calls, even to emergency services - email sent says this how are ppl supposed to do business with this ????????????
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Paul48
(@paulr487) reported
@virginmedia The level of fraud and fake orders should not affect your ability to trade and no one will deal with the problem I just have to wait another 24 hrs
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Jordan lee.
(@asdfghjordan) reported
@virginmedia The internet goes off almost every night without fail across the country, surely you’re aware of this? For the price we pay i would expect better than losing service every single day.
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Giulia Simone
(@giuliahsimone) reported
@virginmedia I signed up for broadband direct on your website and received an order confirmation email but no contract or account number. Self install box was due 30.07 but hasn’t turned up. Nobody can help me on the phone without an account number.
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Paul48
(@paulr487) reported
@virginmedia I'm cancelling if I don't get a call today and I'll nip down to carphone warehouse and buy the phone. Should have done that in the first place even though it worked out £150 more. Your bad rep won't kill you but I will vote with my feet you are just lucky you bought ntl early
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Kirsten Griffiths
(@curlyk1) reported
@virginmedia It says I have no appointments. Still no tech on the line to help. I was on the what’s app waiting for a tech to help last night at 9.15 and no one bothered to send a message and let me know it had closed for the evening… I went to bed at midnight fuming.still no tech on WA 🤬
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Hedgehog
(@MissMelis75) reported
@virginmedia Your company is a total disgrace. My 70 year old mum has been desperately trying to cancel her contact with you for weeks and weeks. She’s been in tears and so stressed. Even trying to find an address to write is extraordinarily difficult. Please tell me!
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Ritu Ganguly-Khan
(@RituGangulyKha1) reported
@Teacherglitter @virginmedia How rude!
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Paul48
(@paulr487) reported
@virginmedia Simple I upgraded my account and ordered a new phone. Promised next day delivery. Then my account was flagged for verification. Promised emails, none arrived. Promised a call none has arrived. I have been giving you £150 a month for over 20 years for your service
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Ems
(@emilypearce83) reported
@virginmedia Ok, whilst that’s settling down there are a few other issues I’d like to address…..we had a technician come round the other week to fix the problem of our TV picture breaking up for over a month. The fix went well but it’s now happening on my TV in my bedroom again…..