Virgin Media Outage Report in Nottingham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Nottingham come from postal codes NG7, NG3, NG9, NG12, NG2, NG16 and NG1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nottingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Nottingham, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Long Eaton, Sutton in Ashfield, Castle Donington and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
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| Nottingham |
TV | |
| Nottingham |
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| Nottingham |
TV | |
| Nottingham |
Internet | |
| Nottingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nottingham, England
Latest outage, problems and issue reports in Nottingham and nearby locations:
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Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
@virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?
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helen
(@helen6253) reported
from
West Bridgford, England
@virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!
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DJ Knight 🇬🇧
(@iRacing74) reported
from
Sandiacre, England
With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
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Matt Triggs
(@mjtriggs) reported
from
West Bridgford, England
@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
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Kate J
(@katej1984) reported
from
Sandiacre, England
@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
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Dave Martin
(@flyingscotsmin1) reported
from
Eastwood, England
@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
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Tony P
(@WorTony) reported
from
Selston, England
Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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richard taylor
(@richardtaylor37) reported
from
Stapleford, England
@virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.
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Ian Siara
(@IPSiara) reported
from
Beeston, England
@virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia how do I report a problem with our wifi and tivo box
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DaveInNotts 🇬🇧+🇺🇦
(@davidjamesdj) reported
from
Rainworth, England
@Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?
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richard taylor
(@richardtaylor37) reported
from
Stapleford, England
@virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.
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Paul Dennison
(@pdenno) reported
from
Beeston, England
@virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔
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John Puxty
(@JohnPuxty) reported
from
Ilkeston, England
@JPBOLDY @virginmedia I am also getting this problem
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Rob Holland ⚽️🏐
(@robhollanduk) reported
from
West Bridgford, England
Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken
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Gordon Foster
(@rainworthgord) reported
from
Rainworth, England
@virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.
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Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown
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B Farn
(@aaronfarny_b) reported
from
Ilkeston, England
Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?
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Steve B
(@SteveB2Notts) reported
from
Clifton, England
@virginmedia @Virgin Fix PPV Boxing now !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Rolfe Johnson
(@danrolfejohnson) reported
6 weeks after trying to organize a home move: 10 calls to @Plusnet, 3 no-show @WeAreOpenreach appointments, £65 spent on mobile data and wifi hotspots, no compensation offered. 8 years as a customer written off. @virginmedia shut up and take my money!
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Nick Whitehouse
(@nick_whitehouse) reported
@virginmedia another morning of waiting on the phone only to be put through to a department that cuts me off. Still having major problems since moving in on Jan 8th. Really need to speak to someone who can actually do something. Help!!!
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Dave
(@Davy_72) reported
@virginmedia what is going on with your internet atm? It’s absolutely brutal. Keeps disconnecting and running slow?
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goblin
(@yell0fell0) reported
@virginmedia website says there are no issues and people around us don't have any issues so we have no idea what's going on ourselves so please at least tell us what the issue is and try to resolve it in a timely manner
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YourBaap
(@YourBaap_) reported
@virginmedia I did. They told me they can’t fix it
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Basso
(@sharon_bass) reported
@virginmedia 2/2 I will not send again. Is this how you treat dementia account holders. It's unacceptable. Now being penalised for paper billing. I've authority over my fathers acc.
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Basso
(@sharon_bass) reported
@virginmedia my father has severe dementia & I've spent 50 mins on phone with advisor + manager. Sent POA so I could control acc on Dec 2019 after a prev complaint. Rec'd written confirming this. No-one would change email add 4 me to check bills. Manager asked me 2 send POA again
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Mɾ Bʅυҽ Sƙყ
(@MrBlueSky266) reported
@virginmedia He said he was "sending a signal" but nothing changed. Then suggested a technician visit on Tuesday, but I got the self install specifically so I wouldn't have to wait for a technician. Plus I work from home on Mondays so I need it resolving before then. /1
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Spencer Bowers (Hypnotist)
(@hypnospence) reported
@virginmedia who deals with your mobile side, got no signal again here in helston cornwall.
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Emily_Wapples
(@EmilyWapples) reported
@virginmedia The engineer arrived but can’t connect to the fibre cables. Technicians are needed to fix this. Installation needed today.