Virgin Media

Virgin Media Outage Report in Nottingham, England

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The latest reports from users having issues in Nottingham come from postal codes NG9, NG7, NG8, NG3, NG5, NG2, NG6 and NG11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Nottingham, England 09/11/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (25%)

    TV (25%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Nottingham, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Alfreton, Ripley and Sutton in Ashfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomNottingham Internet
United KingdomIlkeston Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nottingham, England

Latest outage, problems and issue reports in Nottingham and nearby locations:

  • dibr150201 Diana Brown (@dibr150201) reported from Ravenshead, England

    @virginmedia I will try but why do you think I am on twitter gave up on 150 after35 minutes and no reply from chat room. There doesn’t appear to be a customer service.

  • XStatikPulse Itza Secret (@XStatikPulse) reported from Castle Donington, England

    @virginmedia It's not just my house, I checked with other people living in the village and they all have the same problem. Your app is now saying its a known issue, tv+bb est fix 11.25am but phone est fix 4pm. In the past if phone don't work none will. Its every week now.

  • jonrileynffc Jon (@jonrileynffc) reported from Selston, England

    @virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕

  • dibr150201 Diana Brown (@dibr150201) reported from Ravenshead, England

    @McGiff @virginmedia And me. Internet down for three days and can’t get through. This happened a few weeks ago and I found the complaints 08000521474 I think 08436580676 is switch board. It worked then. Trying again tomorrow. I am a big fan carol.

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔

  • XStatikPulse Itza Secret (@XStatikPulse) reported from Castle Donington, England

    @virginmedia I would call 150 from my land-line to say that broadband and TV are down, but the phone isn't working either! And your call centre doesn't open till 8 (should be 24/7 when u sell a 24/7 product)

  • PhilRobottom Phillip Robottom (@PhilRobottom) reported from Blidworth, England

    @virginmedia When you’ve been on hold since 7.42pm then you get cut off after 1hr 3mins of waiting. Awful Awful Awful. This is only the fifth attempt to correct a long term existing customer. As per awful advertisements on TV shall we try and disguise ourselves as new customers!

  • tizzy_woo Allison Briers (@tizzy_woo) reported from Stapleford, England

    @virginmedia No, the operator confirmed my only option was to cancel as he couldn't reduce the price, so I asked him to formally cancel my contract, he put me on hold and never came back! After 45 minutes I hung up. Thanks for replying btw 😊

  • rokagainstass Tom Prince (@rokagainstass) reported from Castle Donington, England

    @virginmedia Had your broadband for over a month now . Two days out of which it has been down for hours (like today) and speed inconsistent

  • AnIndividualist TheRealCraig (@AnIndividualist) reported from Annesley, England

    Hey @virginmedia been on hold for over 20 minutes. Is there any other way I can cancel my package. Thanx

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    Wow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

  • jonrileynffc Jon (@jonrileynffc) reported from Selston, England

    @virginmedia No faults. Other channels fine. Just sky sports quality is terrible

  • rokagainstass Tom Prince (@rokagainstass) reported from Castle Donington, England

    @virginmedia GREAT SO THE RESOLUTION TIME HAS CHANGED TO 15:55 from 11:55 . #rubbishservice #givemebackbt #dialup #virgin

  • schluppeck Denis Schluppeck (@schluppeck) reported from West Bridgford, England

    @virginmedia - you need to up your game! my experience today: terrible customer service and head-in-the-sand about some real issues affecting several 🏘 along the road (area ref 30). I really doubt the 99.96% uptime and 200Mbps* (*conditions apply) is even close to real world.

  • DaveMaran Dave Maran (@DaveMaran) reported from Brinsley, England

    @virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    @bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..

  • XStatikPulse Itza Secret (@XStatikPulse) reported from Castle Donington, England

    @virginmedia Patience! I'm absolutely furious! How dare you assume I'm happy to wait! I hardly have a choice in the matter. I work nights I only get time in the morning for relaxing in front of the TV and I probably won't be able to till Monday cos ur service is shit!

  • hatch_rebecca Rebecca Hatch (@hatch_rebecca) reported from Ruddington, England

    @virginmedia very disappointed in your customer service, unhelpful, defensive and unbothered is best way to describe it. Was on fence about leaving but this has pushed a decision. Always had great things to say about virgin so this is definitely a let down

  • tizzy_woo Allison Briers (@tizzy_woo) reported from Stapleford, England

    @virginmedia That's the installations team, and they put me on hold again. Please give me an email address so I can put my notice in writing. It's pretty terrible that to cancel my contract I have to do a twitter conversation with you because I can't get through on the phone!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • trois_belleys Trois Belleys (@trois_belleys) reported

    @virginmedia How do I cancel my @virginmedia contract as connection is beyond rubbish?

  • bufferlad1 BUFF (@bufferlad1) reported

    @Thewodge @virginmedia Still down pal any other results 👀

  • AlanKarsberg Alan Karsberg (@AlanKarsberg) reported

    Has anyone had conflicting messages from @virginmedia about delivery of equipment via text, on their website, and speaking to customer service? Have been advised by the latter to stay in all afternoon and slightly worried I’ll be wasting my time...as part delivery just received

  • WHEEINT0PIA j got s worded RT PINNED (@WHEEINT0PIA) reported

    virgin media wifi is being unusually slow

  • DanuraiTwitch Danurai - I hope you enjoy your stay! (@DanuraiTwitch) reported

    @virginmedia Yes and no reply. I've also called numerous times with no long-term solution being found.

  • roymc1980 Roy Mcgaw (@roymc1980) reported from Seaforth, England

    @virginmedia can someone message me back please, we have rang 3 times over last couple of weeks to cancel your awful broadband and every time we go to get put through we are put on hold then someone hangs up after about an hour of waiting

  • Whats_UpWithU Paul (@Whats_UpWithU) reported

    @virginmedia Arrrgggghhhhh!!!! That is just the service login page. Where do you register for the refund.

  • Sarryb78 Sarina (@Sarryb78) reported

    @aysha_happy1 @virginmedia looked through all of the complaints on here, and found a number to get support via text, as i couldn't get through on the phone. Took 8 hrs for them to agree to accept my 30 days notice.. I'm not even exaggerating. It started at 8:05, the disconnection was agreed at 16:13. 😱😬

  • aysha_happy1 #FreeThoseInNeed (@aysha_happy1) reported

    @virginmedia yes, no luck there very poor customer care

  • SKPathan79 Shehbaz Pathan (@SKPathan79) reported

    Sick and tired of @virginmedia now. Intermittent connection since day one and zero resolution yet their invoice turns up on time. What crap is this.