Virgin Media

Virgin Media Outage in Nottingham, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Nottingham, England

Virgin Media Outage Chart in Nottingham, England 05/12/2021 04:15

May 12: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 65.86% Internet
  • Wi-fi 12.99% Wi-fi
  • Total Blackout 6.95% Total Blackout
  • E-mail 5.50% E-mail
  • TV 5.23% TV
  • Phone 3.48% Phone

Virgin Media Outage Map Near Nottingham, England

The most recent outage reports and issues originated from Nottingham, West Bridgford, South Normanton, Langley Mill, Alfreton, Sutton in Ashfield, Heanor, Annesley, Ripley and Beeston.

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Virgin Media in Nottingham, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Nottingham, England

Latest outage, problems and issue reports in Nottingham and nearby locations:
  • red_dog14 Steve Barlow (@red_dog14) reported from West Bridgford, England

    @dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers

  • activist84 gerisays (@activist84) reported from Beeston, England

    When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia 3rd time today. Can someone help me please?

  • nghudson Nigel Hudson (@nghudson) reported from West Bridgford, England

    Goodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Awful service today, WiFi up and down. Always in the middle of important calls!

  • e2mrk_mark Mark Smith (@e2mrk_mark) reported from Sandiacre, England

    @virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.

  • NoGuyTest786 NoGuyTest (@NoGuyTest786) reported from West Bridgford, England

    @virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad

  • NoGuyTest786 NoGuyTest (@NoGuyTest786) reported from West Bridgford, England

    @virginmedia @virginhelp any help with this yet?

  • deb_the_dj Deborah Marshall 💙 (@deb_the_dj) reported from Sandiacre, England

    @virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.

  • ilsonnut43 adrian dilks (@ilsonnut43) reported from Ilkeston, England

    @virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • Colin_Mad Colin Maddock (@Colin_Mad) reported

    @virginmedia I wasn’t offered that option. I’ve already provided the collection receipt number; no one has done anything about it. I’ll speak to the person who comes today and show them the collection receipt. I won’t be rude, but I will say how frustrating I’ve found this process

  • aconaghan Alison Conaghan 💙 🇪🇺 🕷️ (@aconaghan) reported

    @virginmedia Hi, I have been receiving a number of calls saying they are from you and that there is a security issue on my account. They ask me to go online so they can show mw the issue. I have hung up on them as assume this is a scam. Can you confirm?

  • DerrenM_cap_hpi Derren Martin (@DerrenM_cap_hpi) reported

    @virginmedia YES! Estimated fix by 16:05! How are people supposed to work?! This happens again & again & you do nothing. DO NOT USE VIRGIN MEDIA.

  • lucullus_l L. L. Lucullus🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@lucullus_l) reported

    @virginmedia I have been awarded compensation following a complaint and want to know how I am to receive it? My account has been credited but you are still taking my monthly payments and have nit sent me any new pod.

  • dilrajsachdev DILRAJ (@dilrajsachdev) reported

    @virginmedia I tried so many time, no one want to answer I tried to call but NO HAVE ANY CLUE AND SHE put my phone down

  • Colin_Mad Colin Maddock (@Colin_Mad) reported

    @virginmedia I’ve already tried that. Operative couldn’t help because I no longer have the password for the account I don’t have any more…

  • DJLKP NEW PSiMiTAR VIDEO DROPS MONDAY 👊🏼 (@DJLKP) reported

    @virginmedia Had to run an Ethernet cable to stream (I have to do this every single time) and we had to stop watching iPlayer as the WiFi seemed like it couldn't cope. These were not running simultaneously. I just don't know what the issue is anymore

  • it5melee Lee (@it5melee) reported

    @virginmedia Thanks, probably explains why I had so many problems with the router then and then charge me €60 for a replacement. VM still making me laugh to this day.

  • DerrenM_cap_hpi Derren Martin (@DerrenM_cap_hpi) reported

    @virginmedia Patience?! It’s been 13 days & now my WiFi has gone down AGAIN!! The whole street apparently. You’re quick to reply on Twitter but rubbish at everything else. Anyone reading this DO NOT GO WITH VIRGIN MEDIA.

  • annasimpson1 anna-marie simpson (@annasimpson1) reported

    @virginmedia What for..to be fobbed off again? Virgin services are shocking. For the £130+ that I pay monthly you would expect decent broadband. Over 10 years ive had virgin and always been a loyal customer even when sky was cheaper but now it’s time for a re think