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Virgin Media outages and service status in Nottingham, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Nottingham, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received May 14, 8:25 AM GMT+1.
  • 42% Internet (42%)
  • 26% TV (26%)
  • 13% Total Blackout (13%)
  • 10% Wi-fi (10%)
  • 6% E-mail (6%)
  • 3% Phone (3%)

The latest reports from users having issues in Nottingham come from postal codes NG9 , NG3 , NG5 , NG2 , NG10 , NG15 , NG6 and NG8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nottingham, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, and Ilkeston.

CityProblem TypeReport Time
Nottingham TV 32 minutes ago
Nottingham TV 20 hours ago
Nottingham TV 1 day ago
Nottingham TV 1 day ago
Nottingham Internet 3 days ago
Nottingham Internet 3 days ago

Nearby cities with recent reports

Ilkeston

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nottingham, England

Latest outage, problems and issue reports in Nottingham and nearby locations:

  • mjtriggs
    Matt Triggs (@mjtriggs) reported from West Bridgford, England

    @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

  • richardtaylor37
    richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

  • imageprincess
    Amanda (@imageprincess) reported from West Bridgford, England

    Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!

  • bgspixpaul
    Paul Witney (@bgspixpaul) reported from Ruddington, England

    @virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!

  • iamj_armstrong
    James Armstrong (@iamj_armstrong) reported from Beeston, England

    @virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?

  • moore2_jayne
    Jayne Moore (@moore2_jayne) reported from Annesley, England

    @virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.

  • cwis75
    Chris hesketh (@cwis75) reported from Clifton, England

    @virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK

  • katephus
    kate kells (@katephus) reported from Ilkeston, England

    @virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises

  • trevortuffin
    trevor tuffin (@trevortuffin) reported from Blackwell, England

    VIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.

  • fabs2305
    Fabio Gardella (@fabs2305) reported from Sutton in Ashfield, England

    @virginmedia service is totally disgusting, rang on behalf of my mother in law...who is 78 and on state pension....first time offered her package at £44.20 then after wanting to to think about it rang back 20 mins later to be told it’s £57 per month end of story utterly shocking

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers

  • acmtix
    𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

  • jph1962
    OfficialJohnHarrison (@jph1962) reported from West Bridgford, England

    @virginmedia hi can’t get email either on phone lap top - is server down- live in NG12

  • GodberKen
    Ken Godber (@GodberKen) reported from Annesley, England

    @virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.

  • PantherAS90
    andrew💫 (@PantherAS90) reported from Clifton, England

    @virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service

  • DannyD678
    DJ Dan-E-D (@DannyD678) reported from Felley, England

    @virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.

  • jonathansc
    Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?

  • WorTony
    Tony P (@WorTony) reported from Selston, England

    Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

  • jonathansc
    Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • butler47
    linda butler (@butler47) reported

    @virginmedia No.The account is in my name only.When I sign in I can access my bill etc but,when I scroll down to the quick email link it’s my ex husband’s emails I see not my own.Apparently a ticket was raised to help fix this problem but as yet I am still waiting on someone getting back 2 me

  • Donaldman34
    Alex Bellew (@Donaldman34) reported

    @virginmedia I am trying to cancel my contract, and every time your chatbot says it is going to connect me to an actual human, the chat disconnects and starts again. This is moderately infuriating to say the least. Can you fix this

  • MadeleineEbbs57
    Madeleine Ebbs (@MadeleineEbbs57) reported

    According to The tonight show on Virgin Media now, Immigration is not coming up as an issue at the doors during canvassing for upcoming By-election??? Seriously??? Are people that afraid to speak up? @MalachySteenson

  • CaroleWinter
    Carole Winter (@CaroleWinter) reported

    @virginmedia please answer the phone. You are one broken system

  • robdrfc4eva
    Rob (@robdrfc4eva) reported

    @virginmedia what the hell Move home my bill quadruples over night. Old contract cancelled new one started with no consent from me. Call center handler whose english is so bad cant understand a word

  • EngagesBrain
    🕹️ EᑎGᗩGEᔕᗷᖇᗩIᑎ 🎮 (@EngagesBrain) reported

    @virginmedia @Dominiho7 What happens to customers who are unable to visit a Yodel location that is 30 minutes away by car - a disabled customer for example.

  • AndyDevineCOYS
    Andy Devine (@AndyDevineCOYS) reported

    Team on the 17th March and have had no response. We are desperate now please @virginmedia get somebody who can help fix this urgently

  • djacid25
    Djacid (@djacid25) reported

    Sorry about no streams . No content . I have no Internet @virginmedia say it will not be back up until the 13th . Its been off since the 5th. No word . No update. Not even a message from virgin media. I dont feel like a customer at this point . Rather just a number. Do better

  • Valak66666666
    Valak (@Valak66666666) reported

    @virginmedia my broadband in my area has gone down 3 times in 3 days

  • Huxleypiguk
    Bob Price - bobsrailrelics (@Huxleypiguk) reported

    And finally, got through, but transferred so another 30 minutes wait. Package sorted but oh my word, @virginmedia sort yourselves out: 1. Employ more first line staff 2. Fix your chat bot 3. Get a catalogue of hold music. The same track over and over again is torture.