Virgin Media Outage Report in Nottingham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Nottingham come from postal codes NG9, NG8, NG7, NG3, NG2 and NG11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nottingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 08: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Nottingham, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Alfreton, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Wi-fi | |
| Nottingham |
TV | |
| Nottingham |
Total Blackout | |
| Alfreton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nottingham, England
Latest outage, problems and issue reports in Nottingham and nearby locations:
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!
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Rob Parker
(@roberto85) reported
from
Beeston, England
@virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.
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Steve B
(@SteveB2Notts) reported
from
Clifton, England
@virginmedia @Virgin Fix PPV Boxing now !
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon
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Kate J
(@katej1984) reported
from
Sandiacre, England
@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
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andrew💫
(@PantherAS90) reported
from
Clifton, England
@virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail
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Dr Alex Stavrinides
(@Dr_Stav) reported
from
West Bridgford, England
Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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Big Gas
(@BigGasson44) reported
from
Awsworth, England
@virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia No they were both rude and put the phone down .
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Matt H
(@forestmatth79) reported
from
Wilford, England
@virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jasmin Dilkes
(@jasmindilkes) reported
@virginmedia I’ve already sent the complaint and just to let you guys know I’ve also just been frauded but a fake account claiming to be virgin media - another thing to add to this list
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amandymaw
(@AmandyMaw) reported
@virginmedia My address needs to be changed from ‘non-serviceable’ to ‘serviceable’ in your system, after your Spotter has visited and confirmed that we can have the service. So far today neither your Sales, Care, Pre-Install or Field Support team could change the status. 3hrs lost so far…
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Spencer Gibson (dyslexic so expect typos)
(@Spanading) reported
@virginmedia I requested a new sim as I was receiving text about not being able to update the settings on my iPhone. It arrived today and I have swapped for the one in my phone. However despite receiving the network update notification, I still cannot connect to the network. Help
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G Macklin
(@GMacklin7) reported
@virginmedia We have had to cancel our contract because you don’t cover the housing estate we are moving to, for that privilege we are being charged £250. You also want the box back so a courier has been arranged to collect it today, the box is still here. How to turn once
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Alpha Male Tea Party
(@alphamaleTparty) reported
@virginmedia John mate, I've spoken to 4 different people about this. I am utterly livid. You won't be able to fix it because your company doesn't want you to. Your contracts are ridiculous and unfair. But sure, why not have a try?
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Mrs McK #SaveOurNHS #BLM 🌹💙🧚🏻
(@Lynneth1000000) reported
@We_OwnIt No, I don’t & Virgin are crap. Virgin media - crap (my service didn’t work at least twice a month). Virgin Health - crap (they failed on my daughters ingrown toenails twice due to out of date nail bed substance). I don’t want them anywhere near our NHS, they cut to the bone.
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Rachael Birch-Parr
(@rachyp1982) reported
@virginmedia There has been remote diagnostic issues identified with the box following first and second line contact by ourselves, the issue is more the lack of consistency with assistance, and even more ludicrous offers to keep us (double the price of a new customer offer) 🤔
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Alpha Male Tea Party
(@alphamaleTparty) reported
Listen lads, a tip for you, if you ever have the audacity to move house whilst having a contract with @virginmedia broadband, don't bother because they hate you and will help themselves to your bank account.
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Jasmin Dilkes
(@jasmindilkes) reported
@virginmedia imagine wanting to get my internet boosted and not knowing that I’ve been dragged into a contract for 18 months instead of my original 12 months - never got sent an email or anything - it’s disgusting because I’ve been on the phone for over an hour but no change
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Dani
(@DaniKlaw) reported
@virginmedia It makes no difference, the number is not in use and hasn't been for months, this is the issue, its not used, i have no use for it, it is no more, it is obsolete, it is uncontactable. If one of your reps is available after 6,you have my contact details, thx x