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Virgin Media Outage Report in Nottingham, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Nottingham come from postal codes NG5 , NG8 , NG10 , NG3 , NG7 , NG4 and NG9 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Virgin Media

Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Nottingham, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, and Alfreton.

CityProblem TypeReport Time
Nottingham Internet 5 hours ago
Ilkeston Internet 2 days ago
Nottingham Wi-fi 3 days ago
Nottingham TV 5 days ago
Ilkeston Wi-fi 5 days ago
Nottingham Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nottingham, England

Latest outage, problems and issue reports in Nottingham and nearby locations:

  • MissBeBop
    Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

  • TweetFlicker
    Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

  • MissBeBop
    Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

  • Sushrutuk
    Sushrut (@Sushrutuk) reported from West Bridgford, England

    @virginmedia - is there a red button issue on sky sports?

  • richardtaylor37
    richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

  • IPSiara
    Ian Siara (@IPSiara) reported from Beeston, England

    @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

  • richardtaylor37
    richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

  • pdenno
    Paul Dennison (@pdenno) reported from Beeston, England

    @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

  • iRacing74
    DJ Knight 🇬🇧 (@iRacing74) reported from Sandiacre, England

    With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

  • Forest_Dane
    Dane (@Forest_Dane) reported from Beeston, England

    @marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though

  • acmtix
    𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

  • helen6253
    helen (@helen6253) reported from West Bridgford, England

    @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

  • Luketh13ttv
    Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

  • JohnPuxty
    John Puxty (@JohnPuxty) reported from Ilkeston, England

    @JPBOLDY @virginmedia I am also getting this problem

  • NooneSimon
    Simon Noone (@NooneSimon) reported from Ruddington, England

    @virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?

  • aaronfarny_b
    B Farn (@aaronfarny_b) reported from Ilkeston, England

    Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

  • paulwitneyphoto
    paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia how do I report a problem with our wifi and tivo box

  • flyingscotsmin1
    Dave Martin (@flyingscotsmin1) reported from Eastwood, England

    @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

  • robhollanduk
    Rob Holland ⚽️🏐 (@robhollanduk) reported from West Bridgford, England

    Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

  • Luketh13ttv
    Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    @virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mgb_dubai
    Michael Brown (@mgb_dubai) reported

    @virginmedia VM technician came today and got it working, now 20 minutes after he left service is gone again. We have have no internet for many days and I will now have to wait more than 3 days for another visit. This is affecting my work and is totally unacceptable.

  • sirbiro
    Biro (@sirbiro) reported

    @virginmedia how on earth are you getting away with the kind of SLA you provide? 5 broadband outages in the last few months each 8 to 24 hours long during working week. Yet your SLA is not breached because for that to happen the outage needs to be 3 consecutive days in a month 🤯

  • marysnomug
    Mary Shaw (@marysnomug) reported

    @virginmedia No I am not wasting my only day off on hold then going round and round in circles after being a customer for 25 years your office definitely had all my contacts to contact me 😡

  • suzyneedsahobby
    Socially Distant Suzy (@suzyneedsahobby) reported

    @virginmedia This time, 48 hours - which is too long, but when I asked to speak to a supervisor I was cut off and when I called back your lines were closed, so here we are. As I said she struggles with communication, so I fear even if someone does call her this time she needs more help.

  • Quinnyx1
    NQ (@Quinnyx1) reported

    @virginmedia Yeah Still Having Problems The Internet Just Keeps Coming & Going Makes No Sense, Router Has Been Reset, Wires All Checked Aswell

  • jaredwss
    Jared (@jaredwss) reported

    Please help #virginmedia

  • OddsWise
    OddsWise (@OddsWise) reported

    Never going to go well. Virgin Media call centre in Delhi. Paying £37 for BB package. Adds RTV for £22. New bill £84. Tells them I'm leaving, told to hold on for 'special limited discount'..Okay Sir, your new discounted price will be £96 a month, do you wish to proceed? Hangs up.

  • samsingh112
    Sam (@samsingh112) reported

    @virginmedia it is a joke now. 15 days with our phone service. Hold 25mins and then they transfer you to another department. Give up after another 20mins. Ending 1AY and 004. HELP

  • mchild287
    Marian Child (@mchild287) reported

    @virginmedia I am sorry but I feel you are not answering my concerns either as a virgin media consultant. I have expected more as a loyal virgin customer.

  • EduGuy2
    Edu Guy (@EduGuy2) reported

    @virginmedia so fed up of fraudulent Virgin Media calls, 3 today so far. Phone numbers 02036697763, 01512808598 and 01780767223 all three Asian callers. Sick of it. I am registered for the TPS service but still get them🤬