Virgin Media outages and service status in Nottingham, England

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nottingham, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Kirkby in Ashfield, Southwell, Ripley, Alfreton, Gedling District, and Sutton in Ashfield.

City	Problem Type	Report Time
Ilkeston	Internet	4 days ago
Ilkeston	Internet	5 days ago
Ilkeston	Internet	5 days ago
Ilkeston	Internet	7 days ago
Nottingham	Internet	7 days ago
Ilkeston	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Nottingham, England

Latest outage, problems and issue reports in Nottingham and nearby locations:

• 
  Katy Oliver (@k28ykaty) reported 50 seconds ago from Sandiacre, England

  @virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!

• 
  Rob Parker (@roberto85) reported 11 minutes ago from Beeston, England

  @virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.

• 
  Koa (@kokiekola) reported 13 minutes ago from Awsworth, England

  @virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.

• 
  Steve Barlow (@red_dog14) reported 13 minutes ago from West Bridgford, England

  @dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.

• 
  John D (@Jdd535) reported 14 minutes ago from Stapleford, England

  Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice

• 
  Gareth Smith (@gaz_smith123) reported 24 minutes ago from Ilkeston, England

  @virginmedia have you got problems in area 30? My connection keeps dropping out!

• 
  James Armstrong (@iamj_armstrong) reported 26 minutes ago from Beeston, England

  @virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon

• 
  Richard Loach (@rl1602) reported 31 minutes ago from Gedling District, England

  @Benleo @virginmedia They ruined my Christmas in 2023. Whole day on phone sorting issues with father in laws broadband then 2 site visits ending up with me throwing my vape at TV and a bill for £1000. Horrendous company

• 
  Marie Reynolds (@portergill) reported 32 minutes ago from Clifton, England

  @virginmedia hi trying to call 150 from my landline to discuss my account and the number just disconnects. Please help

• 
  Paul Dennison (@pdenno) reported 32 minutes ago from Beeston, England

  @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

• 
  Mark Smith (@e2mrk_mark) reported 34 minutes ago from Sandiacre, England

  @virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.

• 
  Rob Holland ⚽️🏐 (@robhollanduk) reported 34 minutes ago from West Bridgford, England

  Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

• 
  John Puxty (@JohnPuxty) reported 38 minutes ago from Ilkeston, England

  @JPBOLDY @virginmedia I am also getting this problem

• 
  Emily Rooke (@emroo21) reported 40 minutes ago from Woodthorpe, England

  @virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.

• 
  Chris Maltby (@ChrisMaltby) reported 43 minutes ago from West Bridgford, England

  @virginmedia Awful service today, WiFi up and down. Always in the middle of important calls!

• 
  Chris Maltby (@ChrisMaltby) reported 47 minutes ago from West Bridgford, England

  @virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers

• 
  Amanda (@imageprincess) reported 53 minutes ago from West Bridgford, England

  Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!

• 
  Trevor Smith (@MrSmithInNotts) reported 54 minutes ago from Ruddington, England

  My Wi-Fi was down this morning. Reset the hub and all working fine #virginmedia

• 
  Lee Smith (@lee0510) reported 56 minutes ago from Ilkeston, England

  @virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 56 minutes ago from Wilford, England

  @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vocal and Proud (@Vocalandproudx) reported 8 minutes ago

  The £28 million fine by @Ofcom was long overdue. Hopefully, it sends a clear message to @virginmedia and the rest of the industry that making it difficult for customers to cancel simply isn’t acceptable.

• 
  MayaGuy 💎 (@MayaGuy01) reported 13 minutes ago

  @Ofcom Good! my dad is 80 and my mother has dementia (who he cares for) they recently talked him into paying £120 a month for channels he didn't want and he finds it impossible to get out of it. He only called them to report bad reception @virginmedia

• 
  Pirate (@pirate1100) reported 13 minutes ago

  @MartinSLewis Virgin Media are terrible, I had the phone package removed years ago as they kept billing me for calls I hadn’t made. If you don’t renew broadband contract they charge you extortionate fees. Terrible company.

• 
  Addy (@iadnan9) reported 17 minutes ago

  @virginmedia @DisneyPlusUK Virgin Media fined £28m over 'deliberately dropping calls' and putting people on hold 'for no reason' Customers trying to cancel or switch were routinely put through the wringer by Virgin's customer service agents, an investigation by the regulator has found.

• 
  Lyn Prodger (she/her) (@Prodgey) reported 20 minutes ago

  @virginmedia once again I have sent a DM as requested about my complaint with no response. Is this part of the ignoring customer correspondence scandal?

• 
  Keith A Pearson (@keithapearson) reported 21 minutes ago

  @MartinSLewis By far the worst company I've had the misfortune of dealing with in recent years. If Ofcom truly had any teeth, it'd ban Virgin Media from operating in our telecoms sector. A truly dreadful company.

• 
  Bill (@Bill72156026) reported 22 minutes ago

  @IrishTimes What a joke. Would it actually be missed if it was wound down? Would virgin media be missed it it was wound down ? Only by the government. It’s clear from their own statements that they promote the government narrative while deliberately avoiding to challenge or question the government.

• 
  Activists & Agitators ✊️🖕 (@ActivistAgit8or) reported 23 minutes ago

  @Ofcom @CommsOmbudsman u sided with @Virginmedia in our complaint that exposed all of this abusive behaviour to customers. VM claimed a 3rd party was to blame for VM having the wrong address. Yet VM installed my mothers equipment at her 🏡 so how does that add up? U need investigated

• 
  Barry Stevens (@BarryStevens75) reported 24 minutes ago

  @virginmedia @virginmedia message sent midday today and no response not the best customer care

• 
  jen 🎃 (@pestowitch) reported 28 minutes ago

  Now where is my reimbursement for the time they wouldn’t let me cancel mine (without paying out the rest of the contract) bc I was moving somewhere that already HAD a virgin media contract…