Virgin Media Outage Report in Nottingham, England

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Nottingham, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, and Alfreton.

City	Problem Type	Report Time
Nottingham	Internet	2 days ago
Ilkeston	Internet	4 days ago
Nottingham	Wi-fi	5 days ago
Nottingham	TV	7 days ago
Ilkeston	Wi-fi	7 days ago
Nottingham	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nottingham, England

Latest outage, problems and issue reports in Nottingham and nearby locations:

• 
  Rob Holland ⚽️🏐 (@robhollanduk) reported 4 minutes ago from West Bridgford, England

  Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

• 
  Jonathan SC ن Esq. (@jonathansc) reported 6 minutes ago from Wilford, England

  @virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?

• 
  Chris hesketh (@cwis75) reported 10 minutes ago from Clifton, England

  @virginmedia No they were both rude and put the phone down .

• 
  Matt Triggs (@mjtriggs) reported 13 minutes ago from West Bridgford, England

  @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

• 
  Jonathan SC ن Esq. (@jonathansc) reported 16 minutes ago from West Bridgford, England

  @virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this

• 
  Ian Siara (@IPSiara) reported 18 minutes ago from Beeston, England

  @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

• 
  Dave Martin (@flyingscotsmin1) reported 19 minutes ago from Eastwood, England

  @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

• 
  Matt H (@forestmatth79) reported 26 minutes ago from Wilford, England

  @virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough

• 
  Jonathan SC ن Esq. (@jonathansc) reported 26 minutes ago from Wilford, England

  @virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence

• 
  Kate J (@katej1984) reported 27 minutes ago from Sandiacre, England

  @virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?

• 
  Steve B (@SteveB2Notts) reported 36 minutes ago from Clifton, England

  @virginmedia @Virgin Fix PPV Boxing now !

• 
  Chris hesketh (@cwis75) reported 37 minutes ago from Clifton, England

  @virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK

• 
  andrew💫 (@PantherAS90) reported 42 minutes ago from Clifton, England

  @virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service

• 
  Jonathan SC ن Esq. (@jonathansc) reported 45 minutes ago from Wilford, England

  @virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail

• 
  B Farn (@aaronfarny_b) reported 46 minutes ago from Ilkeston, England

  Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

• 
  Tony P (@WorTony) reported 54 minutes ago from Selston, England

  Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

• 
  DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported 55 minutes ago from Rainworth, England

  @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

• 
  Jonathan SC ن Esq. (@jonathansc) reported 55 minutes ago from Wilford, England

  @virginmedia 40 mins on and no update - are your staff actively working on restoring service ?

• 
  Gordon Foster (@rainworthgord) reported 57 minutes ago from Rainworth, England

  @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 59 minutes ago from Wilford, England

  @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicola Jones (@Bould2007Jones) reported 4 minutes ago

  @virginmedia I literally moved house continued my contract with you started a new package. You changed my dd set up a new so I cancelled the old one stopping you taking it twice. I cannot get through to speak to someone on your customer service I don’t know my password pretty p’d off

• 
  Chris 🎗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@chrisofscotland) reported 4 minutes ago

  Is the chat function not working on @virginmedia website?

• 
  SteveB (@st3bc1) reported 5 minutes ago

  @virginmedia I will also be making a short video and sending to @BBCWatchdog, its been such a comedy errors I'm sure their producers might consider broadcasting it as a warning to other potential customers.

• 
  Paul Magrath (@Maggotlaw) reported 7 minutes ago

  @virginmedia Useless. Service status thinks there’s nothing wrong. I’m not confident it’s even working. Test hub isn’t responding. Last time I tried calling it was a nightmare getting through.

• 
  Chelle Pearson (@ChelleSuga) reported 18 minutes ago

  @virginmedia the Internet and TV services have been out for almost 24hrs in the Heywood, I have to work from home in a few hours what's going on, last time it was to be fixed by 8:15pm yesterday, the fact its taking this long to fix is ridiculous.

• 
  Esme Todd (@EsmeTodd) reported 20 minutes ago

  @virginmedia We are being incorrectly billed every month, and every month you tell us you’ve sorted it yet it happens again. You even told us to cancel our direct debit and then fined us for doing that. How can we resolve this please? Call centre staff have no idea.

• 
  SteveB (@st3bc1) reported 23 minutes ago

  @virginmedia You also owe me £325 in missed installation credits, but thats nothing compared to the time and trouble you caused me. Utter disgrace to the industry.

• 
  Macy Moo👑 (@MacyDodds) reported 24 minutes ago

  @virginmedia Thanks for responding, my internet has been down since about 5pm yesterday evening and has not been back on since. I checked that there was a general outage in my area after failing to restart and reboot the router

• 
  martin brandmeier (@smartybrand) reported 25 minutes ago

  @virginmedia hi. I’ve been trying to cancel my broadband account with you for the past 2 weeks. No one answers the call line for cancellations. I’m unable to do it on line. Please help me.

• 
  Jo Dabreo (@jodabreo) reported 27 minutes ago

  @virginmedia There is an issue it says status1 whatever that means