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Virgin Media outages and service status in Nottingham, England

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Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Nottingham, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and TV.
  • The most recent signal from this area was received May 5, 8:30 PM GMT+1.
  • 50% Internet (50%)
  • 17% Total Blackout (17%)
  • 13% TV (13%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)
  • 4% Phone (4%)

The latest reports from users having issues in Nottingham come from postal codes NG9 , NG3 , NG5 , NG8 , NG1 and NG7 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Nottingham, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, and Nottingham.

CityProblem TypeReport Time
Ilkeston Total Blackout 12 hours ago
Nottingham E-mail 13 hours ago
Nottingham Internet 14 hours ago
Ilkeston Internet 1 day ago
Nottingham Internet 3 days ago
Nottingham TV 4 days ago

Nearby cities with recent reports

Ilkeston

2 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nottingham, England

Latest outage, problems and issue reports in Nottingham and nearby locations:

  • katej1984
    Kate J (@katej1984) reported from Sandiacre, England

    @virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?

  • mjtriggs
    Matt Triggs (@mjtriggs) reported from West Bridgford, England

    @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

  • cwis75
    Chris hesketh (@cwis75) reported from Clifton, England

    @virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK

  • Jdd535
    John D (@Jdd535) reported from Stapleford, England

    Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia

  • red_dog14
    Steve Barlow (@red_dog14) reported from West Bridgford, England

    @virginmedia could you tell me what’s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? It’s pixelating & unwatchable a lot of the time

  • NoGuyTest786
    NoGuyTest (@NoGuyTest786) reported from West Bridgford, England

    @virginmedia @virginhelp any help with this yet?

  • e2mrk_mark
    Mark Smith (@e2mrk_mark) reported from Sandiacre, England

    @virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.

  • pdenno
    Paul Dennison (@pdenno) reported from Beeston, England

    @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

  • TweetFlicker
    Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

  • DaveHarwood1
    Dave Harwood (@DaveHarwood1) reported from South Normanton, England

    @virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?

  • marksimms3
    Mark Simms (@marksimms3) reported from Selston, England

    I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

  • JohnPuxty
    John Puxty (@JohnPuxty) reported from Ilkeston, England

    @JPBOLDY @virginmedia I am also getting this problem

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?

  • Taidhgh
    Mr T O'regan (@Taidhgh) reported from Beeston, England

    @virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning

  • bgspixpaul
    Paul Witney (@bgspixpaul) reported from Ruddington, England

    @virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!

  • red_dog14
    Steve Barlow (@red_dog14) reported from West Bridgford, England

    @dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.

  • helen6253
    helen (@helen6253) reported from West Bridgford, England

    @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

  • portergill
    Marie Reynolds (@portergill) reported from Clifton, England

    @virginmedia any known problems ng11 area. I can’t run a test it keeps failing, internet constantly dropping out tonight. Problems on and off for about a week now

  • richardtaylor37
    richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

  • paulwitneyphoto
    paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rchcool
    It's mom not mum (@rchcool) reported

    @virginmedia Yes but it’s always 10pm and is the 3rd time this week. So what is the problem that clearly hasn’t been fixed?

  • rouse_sue
    Sue Rouse💙 🇺🇦 (@rouse_sue) reported

    @virginmedia I have Netflix as part of my deal. I’ve been told 4 times that an email will be with me in 24 hours. Still no email after 8 days. Everyone promised but no delivery’s. This seems to be a regular issue.

  • NotSoP3ng
    ShinP3ngy (@NotSoP3ng) reported

    @O2 is **** for customer service since the Virgin Media merger constantly logged out an log back in won’t let me pay on the app can never get through when I’m at work sort this **** out man I’ve been with you forever same number everything

  • debbiegaunt
    Debbie Woodburn (@debbiegaunt) reported

    @dermothill11 @O2 Their customer service, website & apps were so much better prior to their hook up to Virgin Media.

  • iWalkOutdoors
    iWalkOutdoors (@iWalkOutdoors) reported

    @jollyjapes Zero. Never have in the full 15yrs of trading. Don’t know how much a van costs? You think there’s enough left for dividends? Perhaps you’re mistaking me & my biz for a CEO of BP or a regional manager of VirginMedia. I bloomin live on a housing estate with other working ppl.

  • john1mccarthy
    John M (@john1mccarthy) reported

    @virginmedia surprise surprise, I had no phone call back today when I was promised one by Jenny (if that was even her real name) this is the second time this has happened and your telling me that I'm being dealt with by your senior customer care team! What a joke

  • AmyHeppi
    Amy Heppingstall (@AmyHeppi) reported

    @virginmedia That’s all you ever do look into it never any action it improves for a few days then terrible it used to be such great service where has that service gone??

  • osheaj77
    john o shea (@osheaj77) reported

    @VMSportIE Thats definitely the end my long time virgin media subscription, bill keeps going up even though there is way less tv channels and entertainment, garbage tv , bye bye 👋

  • The_real_Jambo_
    Jambo (@The_real_Jambo_) reported

    @virginmedia Internet, and subsequently TV, have been down since yesterday in G67 area. Someone posted a picture of the junction box knocked over, any idea of how long to fix? I work from home and need the Internet to do my job. This needs fixed ASAP.

  • Itsdippylive
    Dippy | Brig Content Creator (@Itsdippylive) reported

    Virgin Media broke their agreement, then breached the formal complaint resolution about it within 6 days. Their own staff told me the complaints process has "limitations" and to take it to social media. So here we are 🧵