Virgin Media Outage in Nottingham, England

@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.

@virginmedia Also, the number is not working

@virginmedia I’ve rang and they say they know about the problem. Could you tell me with this issue isn’t against my contract and could I cancel my contract has I’m not getting the service I’m paying for.

@virginmedia my area is 30, we’ve had no tv, broadband since before 1900 on 20/5/2020. This level of service is absolutely abysmal, can you please tell us what is going on 😡

@virginmedia problems again, it really isn’t good enough, I will not be renewing my contract, absolutely rubbish

@virginmedia down again.

@virginmedia Tried to renew deal, promised a price but never sent contract following call, called back and next advisor offered higher price. Eventually agreed to honor initial offer but then sent through a contract for wrong amount. Wasted 2 hrs waiting on online chat today.

@virginmedia spoken to 3 advisors over recent weeks to resolve contract issues, none of them did what they said they would. promised a manager callback 2 weeks ago, never happened. Made a complaint using online form 12 days ago and not been acknowledged. Hopeless!

Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30

@virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.

@virginmedia What great service your emergency phone number is invalid for your expansion works.

@virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal

So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

@simonrim @virginmedia Does it ever work properly, mine has been dropping ever since it was installed, customer service is hopeless also

@virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers

@the____ghost @virginmedia Its broken

Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!

@virginmedia any chance of someone arranging a callback for a contract issue. Spoken to 4 advisors over 2 weeks, not one of them has done what they said they would, latest one said 3 days ago he'd get a manager to call us, still nothing

@jerseykasoo @virginmedia Service is terrible, and I forgive it a little at the current time but theyre always bad to deal with. We've been sorting a new deal, 1st advisor didn't phone us back to finalise, 2nd agreed a deal then sent contract through which had higher price so need to ring again

I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.

Every day @virginmedia fails, every damn day 😑 can someone suggest another internet provider

@virginmedia wifi gone down in blackpool/FY4 4TU area. Not got login details (my dad has the account details). Been down since midnight. Other VM wifi's showing up just not ours. Tried resetting router/hub and still not worked. Hope its fixed soon.

@BPGPhoenix @virginmedia The past month alone has been so up and down its kinda nuts. And when called out on it they're like "oh the infrastructure is fineeee"

@EASPORTSFIFA @virginmedia the pair of you are ****. Now think about what you’ve done.

@virginmedia **** internet connection, should be called nointernet connection.

**** virgin media anorl, pay a **** load of money for their wifi that never works

@britt_thomass @TashaaDuncan @virginmedia I’m seeing on their website that the problem won’t be fixed until 16:00pm tomorrow but I dunno if that will vary, honestly a joke 👎

@virginmedia are quite possibly the worst broadband provider I've ever been with. Having the 200mbps doesnt matter when 1) it's constantly down 2) I don't even get that speed. At least with sky they say your going to get 36mbps and you get that . You get it consistently.

@paulac1985 @virginmedia I did the postcode, said service is fine, clearly isnt, it's just beyond a joke how unreliable it is

@virginmedia Broadband down again! 😡