Virgin Media Outage Report in Nottingham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Nottingham come from postal codes NG9, NG8, NG7, NG3, NG2, NG10 and NG11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nottingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Nottingham, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Alfreton, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Nottingham |
TV | |
| Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Wi-fi | |
| Nottingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nottingham, England
Latest outage, problems and issue reports in Nottingham and nearby locations:
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Awful service today, WiFi up and down. Always in the middle of important calls!
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia 3rd time today. Can someone help me please?
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Mark Smith
(@e2mrk_mark) reported
from
Sandiacre, England
@virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?
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gerisays
(@activist84) reported
from
Beeston, England
When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬
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NoGuyTest
(@NoGuyTest786) reported
from
West Bridgford, England
@virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
Goodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.
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NoGuyTest
(@NoGuyTest786) reported
from
West Bridgford, England
@virginmedia @virginhelp any help with this yet?
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Stickley - 8/100
(@ChromaticRanger) reported
@richardbranson Any tips on how to speak to a real person that will be able to help me with a Virgin Media account query? All of your chat bots can only deal with superficial queries not real world ones.
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Andrew Ian Halloway
(@shmalloway) reported
.@virginmedia ive been trying to change my package for a week using your site, but it’s constantly breaking. Now been slapped with a massive bill because I couldn’t change before the contract ended. I can’t even load the contact information page. Help.
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Martin Stickley - 8/100
(@ChromaticRanger) reported
@virginmedia Out of interest. Where is this phone number advertised. I have searched the main virgin media site for many hours and never seen it before.
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Han Solonoid
(@HanSolonoid) reported
@virginmedia thought you might want to know I called to cancel and they lady said okay, and cancelled me. Great efficiency.
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Lord Splashy
(@lord_splashy) reported
@virginmedia Your team have said they added me to fraud alert on your system as I’ve called so much to get the issue resolved! Oh and they also say I owe money for my media account - which I don’t actually have yet! Even the call handler said neither her or manager know why!!!
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@daveyjalfrezi
(@daveyjalfrezi) reported
@virginmedia And it’s done again….green lights on the router No response on the service check page using mobile data
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James
(@james_woolmer) reported
@virginmedia No it’s the actual service it just sends me from one place to another and then ends the call without giving me the option to talk to someone. All I need is a hub that don’t rattle any more
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Martin Stickley - 8/100
(@ChromaticRanger) reported
@virginmedia @richardbranson Maybe copying in the boss will get some kind of reaction? This feels childish but I'm getting zero help from your chat bot systems.
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Stephen Pearlman
(@Kaidanniwatori) reported
@virginmedia I am no longer a Virgin Media member. Hurrah!! Yesterday, I called your company to switch off just my TV services. My intention was to retain your wifi . But once again due to incredibly poor handling by your company, I decided to cancel everything. Happy days!!
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Rugby187 Gaming 🏴🇺🇦
(@Rugby187_Gaming) reported
@virginmedia I’ve spoken them already. Again, I have spoken to many departments (possibly all of them) over a 12 day period and spent a total of over 12 hours on the phone in total trying to fix your mistakes.