Virgin Media

Virgin Media Outage Report in Nottingham, England

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The latest reports from users having issues in Nottingham come from postal codes NG9, NG8, NG3, NG2, NG7, NG10 and NG12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Nottingham, England 02/01/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Nottingham, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Alfreton, Kirkby in Ashfield and Selston.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Total Blackout
United KingdomNottingham TV
United KingdomNottingham Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Nottingham, England

Latest outage, problems and issue reports in Nottingham and nearby locations:

  • hatch_rebecca Rebecca Hatch (@hatch_rebecca) reported from Ruddington, England

    @virginmedia very disappointed in your customer service, unhelpful, defensive and unbothered is best way to describe it. Was on fence about leaving but this has pushed a decision. Always had great things to say about virgin so this is definitely a let down

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    @bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..

  • jonrileynffc Jon (@jonrileynffc) reported from Selston, England

    @virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕

  • AnIndividualist TheRealCraig (@AnIndividualist) reported from Annesley, England

    Hey @virginmedia been on hold for over 20 minutes. Is there any other way I can cancel my package. Thanx

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

  • tizzy_woo Allison Briers (@tizzy_woo) reported from Stapleford, England

    @virginmedia That's the installations team, and they put me on hold again. Please give me an email address so I can put my notice in writing. It's pretty terrible that to cancel my contract I have to do a twitter conversation with you because I can't get through on the phone!

  • schluppeck Denis Schluppeck (@schluppeck) reported from West Bridgford, England

    @virginmedia - you need to up your game! my experience today: terrible customer service and head-in-the-sand about some real issues affecting several 🏘 along the road (area ref 30). I really doubt the 99.96% uptime and 200Mbps* (*conditions apply) is even close to real world.

  • tizzy_woo Allison Briers (@tizzy_woo) reported from Stapleford, England

    @virginmedia No, the operator confirmed my only option was to cancel as he couldn't reduce the price, so I asked him to formally cancel my contract, he put me on hold and never came back! After 45 minutes I hung up. Thanks for replying btw 😊

  • DaveMaran Dave Maran (@DaveMaran) reported from Brinsley, England

    @virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.

  • danielpalfi Daniel Palfi (@danielpalfi) reported from Annesley, England

    @virginmedia our internet is down for good 20 mins, the lights going crazy on modem and the 4th light flashing green! NG178ET

  • dibr150201 Diana Brown (@dibr150201) reported from Ravenshead, England

    @virginmedia I will try but why do you think I am on twitter gave up on 150 after35 minutes and no reply from chat room. There doesn’t appear to be a customer service.

  • jonrileynffc Jon (@jonrileynffc) reported from Selston, England

    @virginmedia No faults. Other channels fine. Just sky sports quality is terrible

  • XStatikPulse Itza Secret (@XStatikPulse) reported from Castle Donington, England

    @virginmedia It's not just my house, I checked with other people living in the village and they all have the same problem. Your app is now saying its a known issue, tv+bb est fix 11.25am but phone est fix 4pm. In the past if phone don't work none will. Its every week now.

  • XStatikPulse Itza Secret (@XStatikPulse) reported from Castle Donington, England

    @virginmedia Patience! I'm absolutely furious! How dare you assume I'm happy to wait! I hardly have a choice in the matter. I work nights I only get time in the morning for relaxing in front of the TV and I probably won't be able to till Monday cos ur service is shit!

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    Wow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each

  • dibr150201 Diana Brown (@dibr150201) reported from Ravenshead, England

    @McGiff @virginmedia And me. Internet down for three days and can’t get through. This happened a few weeks ago and I found the complaints 08000521474 I think 08436580676 is switch board. It worked then. Trying again tomorrow. I am a big fan carol.

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔

  • PhilRobottom Phillip Robottom (@PhilRobottom) reported from Blidworth, England

    @virginmedia When you’ve been on hold since 7.42pm then you get cut off after 1hr 3mins of waiting. Awful Awful Awful. This is only the fifth attempt to correct a long term existing customer. As per awful advertisements on TV shall we try and disguise ourselves as new customers!

  • XStatikPulse Itza Secret (@XStatikPulse) reported from Castle Donington, England

    @virginmedia I would call 150 from my land-line to say that broadband and TV are down, but the phone isn't working either! And your call centre doesn't open till 8 (should be 24/7 when u sell a 24/7 product)

  • rokagainstass Tom Prince (@rokagainstass) reported from Castle Donington, England

    @virginmedia GREAT SO THE RESOLUTION TIME HAS CHANGED TO 15:55 from 11:55 . #rubbishservice #givemebackbt #dialup #virgin

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nayasaveraCIO Gurpreet (@nayasaveraCIO) reported from Leeds, England

    @virginmedia Telephone service suggests the same to do so all the reporting system is hopeless! Getting someone to look at it after 6 days is not good enough, knowing how important it is for people working from home

  • Empiretiling James S (@Empiretiling) reported

    @virginmedia It’s a nightmare- you had a engineer working in the internet boxes outside 2 weeks ago and now my speeds are shocking- up and down all the time! I have to reset the router several times

  • Josiet83 Josie Thompson (@Josiet83) reported

    @virginmedia 12 November 2020. Complaint number C-1211201222

  • deanphillips257 Dean Phillips (@deanphillips257) reported

    @virginmedia It’s been months Iv had countless conversations been told there’s black outs in the area when there isn’t the new hub 4 I was sent is rubbish ever since Iv had it had nothing but trouble an you keep feeding me the same excuses shocking I was told to wait intil the 15th still crap

  • kobi67780382 kobi (@kobi67780382) reported

    @virginmedia How about actually a good service and not provide **** internet

  • StuartBarry S (@StuartBarry) reported

    @virginmedia 4pm today. First went down earlier this week. Then 2pm yesterday. Came back around 3:30pm with a text saying the issue is fixed. Then went back down around 4. Back online around half 6. Back down about 10:30pm with a new issue listed on your website, and it hasn't been up since.

  • Craig_Simpson82 Craig Simpson (@Craig_Simpson82) reported

    @virginmedia how does a customer get in touch with you without wasting their life attempting to. My latest bill includes the second tv box which was supposed to be removed and my WiFi has been inconsistent. It doesn't help that the messages service is laughable

  • Dinozonas Sanozonid (@Dinozonas) reported

    @DeerBTW @virginmedia @kingocraigo I'm proud my comment led to someone on an actual enterprise account to reply asking if we got any issues

  • TimSleap Tim Sleap (@TimSleap) reported

    @virginmedia I am very familiar with those, I visit them more regularly than I would like. Sadly it looks like the area has gone down again as our neighbours are also affected.

  • TimSleap Tim Sleap (@TimSleap) reported

    @virginmedia Am guessing the drawn out approach doing virtual first will leave us without TV or Internet for a long time. It has already been 12 hrs and is making working from home nearly impossible. I dont understand how the virgin service is less reliable than sky, when you own the cables!