Virgin Media

Virgin Media Outage Report in Nottingham, England

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The latest reports from users having issues in Nottingham come from postal codes NG7 and NG3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Nottingham, England 12/12/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Nottingham, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Sutton in Ashfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Wi-fi
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi
United KingdomNottingham TV

Community Discussion

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Virgin Media Issues Reports Near Nottingham, England

Latest outage, problems and issue reports in Nottingham and nearby locations:

  • iRacing74 DJ Knight 🇬🇧 (@iRacing74) reported from Sandiacre, England

    With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

  • katej1984 Kate J (@katej1984) reported from Sandiacre, England

    @virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?

  • richardtaylor37 richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

  • mjtriggs Matt Triggs (@mjtriggs) reported from West Bridgford, England

    @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

  • robhollanduk Rob Holland ⚽️🏐 (@robhollanduk) reported from West Bridgford, England

    Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

  • flyingscotsmin1 Dave Martin (@flyingscotsmin1) reported from Eastwood, England

    @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

  • helen6253 helen (@helen6253) reported from West Bridgford, England

    @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

  • WorTony Tony P (@WorTony) reported from Selston, England

    Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

  • richardtaylor37 richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

  • cwis75 Chris hesketh (@cwis75) reported from Clifton, England

    @virginmedia No they were both rude and put the phone down .

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia how do I report a problem with our wifi and tivo box

  • pdenno Paul Dennison (@pdenno) reported from Beeston, England

    @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

  • davidjamesdj DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported from Rainworth, England

    @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

  • cwis75 Chris hesketh (@cwis75) reported from Clifton, England

    @virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK

  • aaronfarny_b B Farn (@aaronfarny_b) reported from Ilkeston, England

    Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

  • SteveB2Notts Steve B (@SteveB2Notts) reported from Clifton, England

    @virginmedia @Virgin Fix PPV Boxing now !

  • JohnPuxty John Puxty (@JohnPuxty) reported from Ilkeston, England

    @JPBOLDY @virginmedia I am also getting this problem

  • IPSiara Ian Siara (@IPSiara) reported from Beeston, England

    @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

  • rainworthgord Gordon Foster (@rainworthgord) reported from Rainworth, England

    @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 2WB10 2WB (@2WB10) reported

    @Rory4Spurs @virginmedia Nope. They installed my equipment on Thursday said it’s all done and left but it doesn’t work. I’m going in circles on the phone and their WhatsApp chat. They either cut me off or ignore. I’ve disconnected it all and it’s sitting in the box. Great start for a new customer!

  • purbrooktony Tony (@purbrooktony) reported

    Hey @virginmedia @virginhelp will we automatically get refunded for the issues with last nights #FuryWhyte PPV event or do we have to phone up to complain? Serious question.

  • Alien_Ladie 👽 (@Alien_Ladie) reported

    @virginmedia Paying bills = Technical issues on your website, this also happens when you call 150.

  • TamworthFighter Tamworth Tory Fighter (@TamworthFighter) reported

    @virginmedia @Tyson_Fury @DillianWhyte Would have been nice to have the package I purchased a week ago , so I could watch it. Never known it take so long in 20+ years of being a customer

  • Raksha_Patel81 Raksha (@Raksha_Patel81) reported

    @virginmedia Please can someone let me know why my WiFi goes down at 11pm and comes back at 11am the next day, this has been happening all week!

  • dancopestake Dan Copestake (@dancopestake) reported

    @virginmedia - since moving to your 200mb Fibre from BT fibre last month I have been inundated with connection dropouts. This is severely affecting my ability to work from home efficiently. Please see a paste of the network log from my router just this morning below:

  • official_RHG use code REBEL-HEART-GAME #epicpartner ツ (@official_RHG) reported

    Im so ******* done with @virginmedia why wait for nearly 3 months to be connected to the Internet for them not to come round and keep changing the days so i wait in and they no show. Such a bad Internet provider. Such bad customer service you call them they lie to you.

  • Rory4Spurs Rory (@Rory4Spurs) reported

    @2WB10 @virginmedia Yeah they’re customer service is shocking. Going to refer to Ofcom.

  • Miss_Alaynius *tuts loudly* (@Miss_Alaynius) reported

    @virginmedia my WiFi is intermittent, followed instructions to restart my rooter, but why does it take such a long time to reconnect to the WiFi? It’s over 40 minutes now and still flashing Green. Your app says there’s no problem in my area. I never understand this.

  • attree Thomas Attree 🌩 (@attree) reported

    Doing business with @virginmedia including the 18 monthly remegotiation dance is a terrible customer experience.