Virgin Media outages and service status in Nottingham, England

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nottingham, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Southwell, Nottingham, Gedling District, Sutton in Ashfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Ilkeston	Internet	9 hours ago
Southwell	Wi-fi	2 days ago
Ilkeston	Internet	2 days ago
Nottingham	TV	2 days ago
Nottingham	TV	4 days ago
Nottingham	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Nottingham, England

Latest outage, problems and issue reports in Nottingham and nearby locations:

• 
  Rob Holland ⚽️ ☮️ (@robhollanduk) reported 2 minutes ago from West Bridgford, England

  @Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow

• 
  Paul Dennison (@pdenno) reported 8 minutes ago from Beeston, England

  @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

• 
  Trevor Smith (@MrSmithInNotts) reported 13 minutes ago from Ruddington, England

  My Wi-Fi was down this morning. Reset the hub and all working fine #virginmedia

• 
  Deborah Marshall 💙 (@deb_the_dj) reported 16 minutes ago from Sandiacre, England

  @virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.

• 
  richard taylor (@richardtaylor37) reported 18 minutes ago from Stapleford, England

  @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

• 
  Emily Rooke (@emroo21) reported 21 minutes ago from Woodthorpe, England

  @virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.

• 
  Marie Reynolds (@portergill) reported 24 minutes ago from Clifton, England

  @virginmedia any known problems ng11 area. I can’t run a test it keeps failing, internet constantly dropping out tonight. Problems on and off for about a week now

• 
  paulwitneyphoto (@paulwitneyphoto) reported 25 minutes ago from Ruddington, England

  @virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom

• 
  Gordon Foster (@rainworthgord) reported 25 minutes ago from Rainworth, England

  @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

• 
  Nigel Hudson (@nghudson) reported 26 minutes ago from West Bridgford, England

  @Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.

• 
  Matt H (@forestmatth79) reported 28 minutes ago from Wilford, England

  @virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough

• 
  Rob Holland ⚽️🏐 (@robhollanduk) reported 32 minutes ago from West Bridgford, England

  Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

• 
  Chris hesketh (@cwis75) reported 35 minutes ago from Clifton, England

  @virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK

• 
  Kate J (@katej1984) reported 38 minutes ago from Sandiacre, England

  @virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?

• 
  tia carter🥑 (@_teecarts) reported 40 minutes ago from Eastwood, England

  virgin media is down in my area so looks like i can’t work👏🏼

• 
  Steve Barlow (@red_dog14) reported 48 minutes ago from West Bridgford, England

  @virginmedia could you tell me what’s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? It’s pixelating & unwatchable a lot of the time

• 
  Mark Haydock (@MarkHaydock5) reported 50 minutes ago from West Bridgford, England

  @StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!

• 
  Rob Parker (@roberto85) reported 50 minutes ago from Beeston, England

  @virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.

• 
  Dave Martin (@flyingscotsmin1) reported 55 minutes ago from Eastwood, England

  @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

• 
  Jade Lewis (@JadeLewis92) reported 57 minutes ago from Felley, England

  @virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ivan Elmanov (@GregoryRasputin) reported 3 minutes ago

  @virginmedia I don’t have a problem returning it, I have a problem with your company threatening to charge me because I didn’t send the router back straight away, maybe give people more than two weeks to send it back before harassing them.

• 
  Crafty (@ACraftyOne) reported 4 minutes ago

  @virginmedia This is the problem I have 5-6 responses from your incompetent customer service team. I have requested a deadlock letter which they refuse to provide. Just to clarify that it is a scam. I paid for the service on my contract as shown, now you are charging me twice.

• 
  Dylan Brown (@DillB1976) reported 6 minutes ago

  @virginmedia my account has been locked for 2 weeks now, I keep getting told it will be resolved but nothing is happening, apart from me spending lots of time on the phone to people who can not or do want to help.

• 
  Skids (@drdjmarks) reported 9 minutes ago

  I've had half a dozen or so emails from @virginmedia in the last 6 months offering me a new hub at no extra cost. Each time I'm asked to click the link to order, but each time it merely takes me through to my current service status with no option to order? Extremely annoying.

• 
  Poppyfields18 (@Novemberpoppy82) reported 11 minutes ago

  @virginmedia why on earth is my internet so slow. Only been with you 2 months and it is terrible for the past 3 days. My son is trying to revise for his GCSEs for 2 exams tomorrow and this is not good. Nothing will load. Get this sorted asap

• 
  D (@idczn) reported 13 minutes ago

  The only contract I ever signed with Virgin Media was in 2018, and it continues to this day. I have never changed or upgraded it; I only occasionally tried to report home network connection issues. It turns out that in November 2024, a two-year contract was accepted, which I only found out about in 2025 when I wanted to cancel their services. I couldn't leave them XD However, checking who did this on my behalf and when (because it certainly wasn't me) was impossible, as I had no way to log into my Virgin account Now I cansee- the accepted contract has different number? There is no any signature of mine- and information that was sent to e-mail: back then controlled by hacker

• 
  Ryan Stringer (@RyanStringer72) reported 13 minutes ago

  @IamCarrieagain @virginmedia Cancel them. Go elsewhere. You shouldn't be paying for something your not getting. They are bullies. I don't understand why people pay for these services.

• 
  David Cooper (@TeessideDCooper) reported 19 minutes ago

  @virginmedia once again internet down! Online checker says area ok! What a load of rubbish funny how all my neighbours are down as well.

• 
  just me (@PHILROOKS) reported 22 minutes ago

  @virginmedia @kimtaylor18 Like what....what can you actually do to help this customer...nowt. it sounds good but be honest, people will respect you more

• 
  . (@Afcgunner_1886) reported 22 minutes ago

  Virgin media genuinely might be the worst company out there,want to watch footy at 4pm and their box is down,what a joke @virginmedia