Virgin Media outages and service status in Nottingham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 21 outage signals in the last 24 hours around Nottingham, including 20 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 14, 1:03 PM GMT+1.
- TV (50%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (8%)
- E-mail (4%)
- Phone (2%)
The latest reports from users having issues in Nottingham come from postal codes NG9 , NG5 , NG3 , NG8 , NG7 , NG1 , NG2 and NG11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nottingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nottingham, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Sutton in Ashfield, Kirkby in Ashfield, and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 12 minutes ago |
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TV | 13 minutes ago |
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TV | 37 minutes ago |
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TV | 47 minutes ago |
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TV | 54 minutes ago |
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TV | 1 hour ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nottingham, England
Latest outage, problems and issue reports in Nottingham and nearby locations:
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers
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Rob Parker (@roberto85) reported from Beeston, England@virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.
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DJ Knight 🇬🇧 (@iRacing74) reported from Sandiacre, EnglandWith public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷
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Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍
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John D (@Jdd535) reported from Stapleford, EnglandVirgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice
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Lee Smith (@lee0510) reported from Ilkeston, England@virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.
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Ken Godber (@GodberKen) reported from Annesley, England@virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.
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Russell Morrell (@stagladanddad) reported from Annesley, EnglandHey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?
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Laura Plumbley (@LauraPlumbley) reported from Kimberley, England@virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted
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Mr T O'regan (@Taidhgh) reported from Beeston, England@virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning
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Dr Alex Stavrinides (@Dr_Stav) reported from West Bridgford, EnglandCustomer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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DJ Dan-E-D (@DannyD678) reported from Felley, England@virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent
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Lee Smith (@lee0510) reported from Ilkeston, England@virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.
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Michael Wallage (@Chops_Wallage) reported from Ripley, England@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
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James Armstrong (@iamj_armstrong) reported from Beeston, England@virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon
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Luketh (@Luketh13ttv) reported from Heanor and Loscoe, EnglandHas anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown
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Chris Maltby (@ChrisMaltby) reported from West Bridgford, England@virginmedia 3rd time today. Can someone help me please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GJS-Graham (@914GJS) reported@virginmedia My broadband service is also very unstable at present, Cambridge, Cambs.
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caz henden (@cazza1h) reportedOh Virgin Media sort it out, if it's not bad enough we got boiler issues but for the telly to go down too 😕
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motionroy (@motionroy) reported@virginmedia is @LSquad17045 a verified part of Virgin Media? They are asking for personal data details via DM to resolve your shambles outage today.
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D (@idczn) reportedAnd the most important is VIRGIN MEDIA HUB5 is secured In meaning: I disconnected it on time to prevent evidence damage, and it still has configuration changes to the operating system itself stored in non-volatile memory Don't bother- its not in my flat anymore :))) all the rest: screenshots, pictures, contacts, all files DMA? I dont remember- are on physical discks these from old i cloud from three and more years ago: as well Pozdawiam!
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Mandie (@themandiespence) reported@virginmedia I'm having trouble signing into O2 priority. Please help
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Chris Gill (@Chrisgill95) reported@virginmedia It's a joke. I sign into my account to check service... then tells me (from within my account) I don't have one. Sort it!
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Jacqson (@JacquelineCabl9) reported from Spelthorne District, England@virginmedia How do I cancel without more incurred costs and wasted time
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Sarah (@sarahjayne_xxo) reported@virginmedia my WiFi has gone down and it still won’t come back on is there an issue in my area?
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Ryan Gregor (@RTGregor15) reported@virginmedia Which would be great if the service status checker was working or if I weren't on hold on that phone line for 30+ minutes
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ian gordon craig (@IanGordonCraig) reported@Da8blue @virginmedia same problem here (Nottingham).