Virgin Media

Virgin Media Outage Report in Nottingham, England

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The latest reports from users having issues in Nottingham come from postal codes NG7 and NG3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nottingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nottingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Nottingham, England 12/10/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Nottingham, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Sutton in Ashfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Wi-fi
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi
United KingdomNottingham TV

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nottingham, England

Latest outage, problems and issue reports in Nottingham and nearby locations:

  • JaceFowler Jason Fowler (@JaceFowler) reported from Annesley, England

    @virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service

  • dibr150201 Diana Brown (@dibr150201) reported from Ravenshead, England

    @virginmedia I will try but why do you think I am on twitter gave up on 150 after35 minutes and no reply from chat room. There doesn’t appear to be a customer service.

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    @bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.

  • AnIndividualist TheRealCraig (@AnIndividualist) reported from Annesley, England

    Hey @virginmedia been on hold for over 20 minutes. Is there any other way I can cancel my package. Thanx

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from West Bridgford, England

    @virginmedia Okay, so on Thursday we were told to cancel the order and reorder it. We’ve done that so that we could pick it up today and have heard nothing about the delivery. Also, the person we spoke to over the phone on Thursday called us liars over the price we paid.

  • rokagainstass Tom Prince (@rokagainstass) reported from Castle Donington, England

    @virginmedia GREAT SO THE RESOLUTION TIME HAS CHANGED TO 15:55 from 11:55 . #rubbishservice #givemebackbt #dialup #virgin

  • tomthecrook tomus 🦆🦆🦆🦆🦆 (@tomthecrook) reported from Radcliffe on Trent, England

    @virginmedia broadband down yet again for the 6th time this week. No faults in our area on the website 🙄🙄 sort it out

  • Neilelse1974 Neil else (@Neilelse1974) reported from Chellaston, England

    @virginmedia That does not answer the question I spoke to your representative, ‘what is the best price for loyalty you can offer me for the bigger bundle ‘ can you please help me on this. Thanks

  • rokagainstass Tom Prince (@rokagainstass) reported from Castle Donington, England

    @virginmedia Had your broadband for over a month now . Two days out of which it has been down for hours (like today) and speed inconsistent

  • mattdowning5 matt downing (@mattdowning5) reported from Selston, England

    @virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you

  • shennty Malc Shenton (@shennty) reported from East Bridgford, England

    @virginmedia It's important information regarding my Mother's account I need to cancel. I will not be elaborating further on here

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed

  • hollibob hollibob (@hollibob) reported from Stapleford, England

    @virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    I’m absolutely ******* fuming with this service @virginmedia it is beyond a joke I’m talking to people that are literally using a script and a dictionary

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

  • niijonodhg Jono Bradley (@niijonodhg) reported from Ilkeston, England

    I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    Nothing and I mean nothing but problems with @virginmedia ever since your agent TRIED to help, got cut off and never called back my @TPLINKUK Powerline adapter doesn’t work. THE worst experience calling up your customer service I’m so angry 😡

  • Olivia_M94 💜Olivia💜 (@Olivia_M94) reported from Bingham, England

    Instagram down, and rockstar severs (GTA Online) and psn network, tf people! A few weeks back I was virgin media, and Snapchat and insta, now insta again and this... wtf is happening to the internet 🤔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • deodharsatyajit Satyajit V. Deodhar (@deodharsatyajit) reported

    @virginmedia Hey virgin media I am a new customer. Engineer visit is scheduled for this Monday. I have opted for a broadband package with a mobile sim. Just wanted to know when would be the right time for me to port my number to virgin.

  • AWJL84 LaJaWaA (@AWJL84) reported

    @virginmedia Your customer service number is disconnected 90% of the time and when it does connect it states it is over an hours wait time. Are you not able to get someone to follow up and call me? Not sure why I am having to follow this up.

  • alison59307514 alison (@alison59307514) reported

    @virginmedia I’m glad you’ve said you are sorry but I don’t think you really are. Your company should consider what people are going through at this awful time and try to be more kind and considerate.

  • Jemima_jess jemima (@Jemima_jess) reported

    @virginmedia @virginmedia absolutely appalling customer service. I raised a complaint that you then CLOSED without resolving, what is going on? Still nobody’s bothered to ring me, this alleged ‘smart home team’ apparently don’t exist as I’ve waited 3 months for a call back.

  • goonerby_matt Matt Lazenby (@goonerby_matt) reported

    @virginmedia Oh yes waiting on the phone for 30mins only to be hung up on connection or to be told its not working and we're trying to fix it for the twentieth time in two weeks. No ta.

  • nickholl nickholl (@nickholl) reported

    @virginmedia So will my bills continue to go up year way over inflation year on year (just like the trains), just so that you are able to maintain a useable service - whist the product I receive stays the same?

  • chet_45 Chet (@chet_45) reported

    @virginmedia And now you’re hitting me with your AUP, it would be far mare acceptable if you actually resolved this issue.

  • Jemima_jess jemima (@Jemima_jess) reported

    @virginmedia No I signed up for it, then the technician couldn’t install it and cancelled the work order.Yet I’m still being billed monthly even though I don’t have the service £100 and keep being told that I’ll be getting a call from the smart home team. This has been going on since NOVEMBER

  • BoldisonGareth Gareth Boldison (@BoldisonGareth) reported

    @virginmedia I have the app in my phone and says I have 9 devices connected but when I try and do a WiFi check around the home (I I think it is poor) it says I am not connected to the hub? Please help!

  • Jemima_jess jemima (@Jemima_jess) reported

    @virginmedia Yes I was but the products never got installed, the order was cancelled yet I’m being billed for it. This is the issue, I need a refund and billings cancelled.