Virgin Media Outage Report in Brinsley, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brinsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brinsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Brinsley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Ilkeston, Nottingham, Mansfield, Matlock, Sutton in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
||
| Ilkeston |
Wi-fi | |
| Derby |
Total Blackout | |
| Nottingham |
Wi-fi | |
| Derby |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brinsley, England
Latest outage, problems and issue reports in Brinsley and nearby locations:
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
Any existing customers wanting to upgrade to the new #Virgin360 box, don't use the online form, it doesn't work. You'll get a confirmation email followed by an email requesting you call them. Their customer service is very busy, but it's excellent on 0345 454 1111. #virginmedia
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paul
(@64derby) reported
from
Duffield, England
@virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help
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Graham Cooper
(@GrahamCooper61) reported
from
Mansfield Woodhouse, England
@virginmedia how much will I owe if I cancel now. my contract ends in may please
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Dom
(@dombodde) reported
from
Derbyshire, England
@virginmedia rang up today to cancel my account as I’ve moved house, transferred from one person to another, after a hour on hold, three rings then line went dead!! What’s going on???
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NoGuyTest
(@NoGuyTest786) reported
from
West Bridgford, England
@virginmedia @virginhelp any help with this yet?
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Paul Witney
(@bgspixpaul) reported
from
Ruddington, England
@virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.
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Rachel
(@RachelOTstudent) reported
from
Derbyshire, England
@virginmedia Also, TV uses Ethernet cable, so it isn’t even WiFi that’s the problem......
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NoGuyTest
(@NoGuyTest786) reported
from
West Bridgford, England
@virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad
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tia carter🥑
(@_teecarts) reported
from
Eastwood, England
virgin media is down in my area so looks like i can’t work👏🏼
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PriPri🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia worst WiFi ever! How am I meant to work when the WiFi keeps cutting out! 🤬
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom
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Mark Simms
(@marksimms3) reported
from
Selston, England
I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.
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Marie Reynolds
(@portergill) reported
from
Clifton, England
@virginmedia hi trying to call 150 from my landline to discuss my account and the number just disconnects. Please help
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Deborah Marshall 💙
(@deb_the_dj) reported
from
Sandiacre, England
@virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.
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adrian dilks
(@ilsonnut43) reported
from
Ilkeston, England
@virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?
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Michael Wallage
(@Chops_Wallage) reported
from
Ripley, England
@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
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Lee thorn
(@leethorn2011) reported
from
Derbyshire, England
@virginmedia 3 days of intermittent broadband this week, pervious weeks the same thanks virgin moved from Sky to you. Service is awful
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RIGGO
(@rigg0o) reported
from
Eastwood, England
Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Shaw
(@Robshaw00) reported
@virginmedia Customer service has looked into it, but no one ever gets back to me. Never dealt with such a shambles of a company.
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Angela Hoskins
(@beachhut121) reported
@virginmedia In the fifteen years + I’ve been a virgin customer, I’ve never been called back. Just admit your customer service is terrible.
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T2G
(@TIMO2GUD_) reported
@majinmands It’s crazy, so I’m with Virgin Media, but there’s a mad mad MAD issue I discovered - after a bit of research and some tech exchange + purchases - here we are 🥺🤝
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Louise Helsby
(@HelsbyLouise) reported
Experiencing problems again with virgin broadband!!! Can’t find phone no. to speak to a human - last time I spoke to someone I extended contract but lost connection when I asked for engineer! Account has no access to home broadband - what am I paying for @virginmedia
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Jon
(@JonSumjons) reported
@virginmedia Hi I’ve got a quick start internet kit but suspect I need an engineer still, looks like the coax cable from the outside box has been cut and any drilled holes repaired. Can you help? thanks
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Welby McRoberts
(@welbymcroberts) reported
Because my @virginmedia connection is so unreliable and under performing I've been forced to get a FTTP connection installed to be able to work. Only to find out that all of my Tivo boxes now no longer work, as they must be connected to a Virgin Media cable modem. It never ends!
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🏴Just nobody ⚽🏉🏈🥋🥊🎸🧦
(@JayJoeMc) reported
@virginmedia Yes. I was told I would get a call back after 3 hours. 4.5 hours ago.. The box still seems to be flashing the same errors.
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Shug Sheridan
(@Shug20s) reported
@virginmedia, been a customer 12+ yrs they just offered 2 reduce my bill by £3. But if I send my box back I can become a new customer and get a great deal. I said so why don't we just miss the sending the stuff back part but that can't happen.....guess I will be looking SKY deals
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Mike Burnett
(@mike666b) reported
@virginmedia I had checked it before tweeting and it showed no issues. I have the same problem with the picture quality today but it’s now happening without WiFi turned on. Not really what you expect for over £130 a month 😡
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kate Gibson
(@finmentalkg) reported
@virginmedia still no Internet sorted... intermittent problems since 10th May, SNR and utilisation issues... depending on who you speak to. So basically you have overloaded the system and aren't fixing it.