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Virgin Media outages and service status in Brinsley, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Brinsley, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Apr 9, 11:42 AM GMT+1.
  • 80% Internet (80%)
  • 20% Wi-fi (20%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brinsley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brinsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brinsley, England

The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Ilkeston, Mansfield, and Alfreton.

CityProblem TypeReport Time
Derby Wi-fi 2 hours ago
Nottingham Internet 13 hours ago
Nottingham Wi-fi 21 hours ago
Ilkeston Internet 2 days ago
Derby Internet 2 days ago
Nottingham Internet 5 days ago

Nearby cities with recent reports

Derby

2 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brinsley, England

Latest outage, problems and issue reports in Brinsley and nearby locations:

  • paulwitneyphoto
    paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

  • robbiederby
    Robin Palmer (@robbiederby) reported from Derbyshire, England

    Any existing customers wanting to upgrade to the new #Virgin360 box, don't use the online form, it doesn't work. You'll get a confirmation email followed by an email requesting you call them. Their customer service is very busy, but it's excellent on 0345 454 1111. #virginmedia

  • gaz_smith123
    Gareth Smith (@gaz_smith123) reported from Ilkeston, England

    @virginmedia have you got problems in area 30? My connection keeps dropping out!

  • looby1376
    Laura Coxon (@looby1376) reported from Ruddington, England

    @virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though

  • robbiederby
    Robin Palmer (@robbiederby) reported from Derbyshire, England

    @virginmedia Well it didn't fix the problem, the hub still doesn't work properly, which is why I had to put it in modem mode in the first place. Although I'll confess, the Netgear's WiFi speed is brilliant compared to what your Hub 3 can kick out.

  • DannyD678
    DJ Dan-E-D (@DannyD678) reported from Felley, England

    @virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.

  • lee0510
    Lee Smith (@lee0510) reported from Ilkeston, England

    @virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.

  • StagsStu84
    Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England

    @virginmedia I’ve just spent 30 mins trying to get through to your shambolic customer service. I upgraded my package on Sunday yet there is no tracking or information & my virgin media say I have no open orders?? Not happy, this needs sorting

  • portergill
    Marie Reynolds (@portergill) reported from Clifton, England

    @virginmedia any known problems ng11 area. I can’t run a test it keeps failing, internet constantly dropping out tonight. Problems on and off for about a week now

  • StephenKFrost1
    Stephen (@StephenKFrost1) reported from Eastwood, England

    @virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.

  • CliveBentley
    Clive Bentley (@CliveBentley) reported from Derbyshire, England

    @virginmedia Service is worse than ever today WiFi on and off lagging then off again. So poor! And you're overcharging me on my bill too.

  • Taidhgh
    Mr T O'regan (@Taidhgh) reported from Beeston, England

    @virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning

  • imageprincess
    Amanda (@imageprincess) reported from West Bridgford, England

    Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!

  • lee0510
    Lee Smith (@lee0510) reported from Ilkeston, England

    @virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.

  • MJNashy
    Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England

    Is the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING

  • jph1962
    OfficialJohnHarrison (@jph1962) reported from West Bridgford, England

    @virginmedia hi can’t get email either on phone lap top - is server down- live in NG12

  • TT_PLEB
    That There PLEB (@TT_PLEB) reported from Hucknall under Huthwaite, England

    @virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.

  • trevortuffin
    trevor tuffin (@trevortuffin) reported from Blackwell, England

    MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .

  • trevortuffin
    trevor tuffin (@trevortuffin) reported from Blackwell, England

    TWICE MY INTERNET HAS DROPPED OUT TODAY SORT IT VIRGIN MEDIA ITS NOT GOOD ENOUGH YOUR NOT FIT FOR PURPOSE THE CHINESE ARE BETTER THAN THE AMERICANS AT DELIVERING INTERNET I SINCERLY HOPE ELON MUSK IS BETTER THAN VIRGIN MEDIA SO I CAN TERMINATE VIRGIN MEDIA AND GO WITH HIM.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DeanOrmond
    Dean Ormond (@DeanOrmond) reported

    Dear @virginmedia several times I've asked nicely to STOP CALLING ME! If I want to upgrade or change my account I will call YOU! I have now had to BLOCK your number! 0 Stars for customer relations! #VirginMedia #VM #UnwantedCalls

  • MarcSleigh
    Marc Sleigh (@MarcSleigh) reported

    @virginmedia I checked the status checker and it said all was fine. Tried the online chat support, no joy. If its still down when I get back from work I will call the support.

  • kaziifnr
    Kazii 7 (@kaziifnr) reported

    @ScytaGG @virginmedia hi im having trouble with my router can you look into it for me?

  • RD_Catherine
    Catherine Collins 💙 (@RD_Catherine) reported

    @virginmedia Thanks @virginmedia twitter - stuck in that same black hole sister reached a few weeks ago raising same problem 😡 chatbot convo directed 'to agent'. Still waiting for busy agents to start messaging... 20 mins ago 😒. All from @O2 cos we, well, have no WiFi

  • das_omen666
    Das_Omen (@das_omen666) reported

    @virginmedia Why are you STiLL advertising an EXCELLENT service for this postcode when there is NO SERVICE? How soon will there be an actual signal here???

  • tadman_steve
    Steve Tadman (@tadman_steve) reported

    @virginmedia It isn't a phone issue, it's a network issue.

  • GerryCrute
    Gerry Crute* (@GerryCrute) reported

    @johannahboyd @Candida_TH @tomemurtha I’m a customer at Asda, Virgin Media, local pub, chippy, my window cleaner, the roofer who fixed my leak & Amazon sellers of various nil-naks. I’m not a customer of my football team. That’s a red-line. I reckon tenant is more honest than customer and for me another red-line.

  • cas_newrules
    S (@cas_newrules) reported

    So annoyed. 9 years with @SkyHelpTeam and now it’s being made difficult for me to move @virginmedia!! How do I make a complaint Sky??

  • conb77
    Conor Bradley (@conb77) reported

    @VirginMediaIE Hi. I can't make any calls??? What's app Virgin media is telling me they are too busy to deal with me. Can you please help

  • Goonairb
    Binoy Nair (@Goonairb) reported

    @virginmedia The wifi is very sporadic and keeps cutting off - last few days the message on your site says there is an issue but it’s still not been resolved