Virgin Media Outage Report in Brinsley, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brinsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brinsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Brinsley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Matlock, Mansfield, Sutton in Ashfield, Alfreton and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Matlock |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brinsley, England
Latest outage, problems and issue reports in Brinsley and nearby locations:
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nickih1
(@nicki1712) reported
from
Derbyshire, England
@JaneHutchby @virginmedia That's awful I've had so much trouble with them. They did an upgrade which knackered up my tv and virgin tv took them months and several visits to admit it was that that messed it up and eventually got them to put back to what if was! Hope u get refund x
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence
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Kathryn Cook
(@Kathryn_Cook1) reported
from
Derbyshire, England
@virginmedia Rubbish. I live in a cottage with minimal phone signal and 4g so rely on wifi. It’s down regularly and impacts my work as well as TV etc. Who would you recommend I move to?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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Kate J
(@katej1984) reported
from
Sandiacre, England
@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
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GiinaGii 🐱🌿
(@giinagii) reported
from
Tupton, England
@virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK
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Steve B
(@SteveB2Notts) reported
from
Clifton, England
@virginmedia @Virgin Fix PPV Boxing now !
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andrew💫
(@PantherAS90) reported
from
Clifton, England
@virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail
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DaveInNotts 🇬🇧+🇺🇦
(@davidjamesdj) reported
from
Rainworth, England
@Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia No they were both rude and put the phone down .
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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Matt Triggs
(@mjtriggs) reported
from
West Bridgford, England
@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
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Becks. 🐏
(@BMinion25) reported
from
Derbyshire, England
@virginmedia hello internet is down and has been since 7:15am this morning……
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Karen Smith
(@karen_smithxx) reported
from
Derbyshire, England
@virginmedia can you confirm if there are any issues in DE22 please. Unable to connect to broadband.
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N1CK 4LL666D
(@nick_allgood) reported
from
Derbyshire, England
Waiting for the @dcfcofficial takeover is as painful as waiting for @virginmedia to deliver the phone I ordered on the 3rd May. So putting this out there - always been happy with Virgin but what’s the best mobile network cause it looks like I’ll be moving.
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Matt H
(@forestmatth79) reported
from
Wilford, England
@virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah 🚩💚🤍❤️ #WearAMaskYouStupidBastards
(@sazmeister88) reported
@virginmedia virgin sim, just been replaced to see if that was the issue but made no difference, virgin said the 4G is provided by O2 which says there's no issue in MK so i've been at a dead end for months, they just take my money every month and i get no data service
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ABH
(@AndrewBH) reported
@virginmedia So, you can’t actually help me after all!
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Maxine Norris
(@maxine_norris) reported
@virginmedia no internet in WD19 yet again! You are taking money under false pretences - this intermittent service has been going on for 3 months now!
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Tipsy P - Trying to adult with ADHD
(@ADHD_Tipsy) reported
@virginmedia I checked, it said no issue then when I did a speed test it said intermittent issue and if not resolved within 24 hours you'll arrange a tech
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freddie
(@freddieminelli) reported
@virginmedia It’s constant. This is why I left last time. What’s the point in paying for fast internet speeds when you’re always down? Your service checker always says no issues. Which is clearly wrong.
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David Harvey
(@thedavidharvey) reported
@virginmedia No it’s an issue about not being given the correct information - I have a heating system I can’t use (Wi-Fi) and door bell and security system I can’t use (Wi-Fi) that’s just to start - not really very “oomph” is it your upgrade process - I’ve been told to wait for 24 hours 🤡
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Mick Gladding 💙 🇺🇦
(@MichaelGladdin2) reported
@virginmedia please confirm the DIRECT number for UK customer complaints. I've been trying on and off for 8 HOURS now to get a new contract I'm told I'm being transferred and then radio silence again. Do you think that is acceptable customer service?
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grace
(@grace42570995) reported
@virginmedia Sorry I don’t know how to do this. It’s still not working :( all the lights are on so I don’t understand , very sad
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John Huckle
(@JohnHuckle8) reported
@CanonUKandIE hi, just bought a canon TS705 printer and run WiFi from virgin media, my previous printer worked fine, but this new one keeps saying that it is not compatible with 5g and go to 2.4g but I only run 2.4g in my home..can you help please...
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Pavan Kumar
(@AaryahiPavan) reported
@virginmedia Will I be charged if I cancel my subscription before the start of the contract. kindly confirm