Virgin Media Outage Report in Brinsley, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brinsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brinsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Brinsley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Ilkeston, Mansfield, Alfreton, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Derby |
Wi-fi | |
| Ilkeston |
Internet | |
| Derby |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brinsley, England
Latest outage, problems and issue reports in Brinsley and nearby locations:
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Charlie Bethel
(@charlie_bethel) reported
from
Beeston, England
@virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@virginmedia ...and we’re down again! An issue with broadband somewhere in my area.
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manicmum
(@dacurrie1) reported
from
Derbyshire, England
@virginmedia Your internet service is shockingly slow today
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !
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Sataana
(@MrSataana) reported
from
Annesley, England
Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!
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Paul
(@teaguestar) reported
from
Clifton, England
@virginmedia Your customer service ( that’s a complete trade description act wording) are shocking . 40 mins waiting cut off twice . Garbage
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@virginmedia Without sounding rude I’ve lost interest in anyone from Virgin media helping me, I get absolutely no where every time :-(
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Nigel Booth
(@m0cvo) reported
from
Annesley, England
@gm8arv @2m0sql @M0VGA @SOTAbeams @TalkTalk @virginmedia The VM system I have here causes no problems from DC to 23cm (as high as I go currently) the only issue I had was when I tried using a mains data network from Argos and it destroyed 6m. Scrapped once identified.
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thomas coupe
(@thomas_koop) reported
from
Hucknall under Huthwaite, England
@virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service
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thomas coupe
(@thomas_koop) reported
from
Hucknall under Huthwaite, England
@virginmedia Still no services at all yet the online check says there is an issue.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia My mum and dad are having issues with you guys. The broadband has been very slow yet they pay for 350, the upload speed is half the download which says it all. A technician came out and tried to install a new TiVo box, they have been charged £30 even though he didn’t
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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Matt
(@jamawoki) reported
from
Radcliffe on Trent, England
@virginmedia I’ve been on hold for over 50 mins and now the hold music has stopped and it’s just static - but still connected. Help!!
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Charlie Bethel
(@charlie_bethel) reported
from
Beeston, England
@virginmedia Very very poor customer service
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Amazon Aquatics
(@AmazonAquatics1) reported
from
Ripley, England
@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received
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James Watts
(@james_watts) reported
from
Sandiacre, England
@virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.
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Ben Green
(@BEN_GR33N) reported
from
Derbyshire, England
@virginmedia No faults mentioned, cant get through on the phone to you either. Just found we have no TV, tried rebooting, didnt help.
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DigitalHazard
(@DigitalHazard) reported
from
Derbyshire, England
@virginmedia @c_dobstar DE21 myself, found this tweet through a search, it's down here as well, rebooting the modem works for 5 mins then died, can't remember login stuff.
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Matt
(@jamawoki) reported
from
Radcliffe on Trent, England
@virginmedia Thanks for relying! No difference on reboot and I only have wireless. It’s actually giving less than it did before the upgrade haha. Also I stayed in for an engineer last week who never turned up 😬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bridget
(@BossyBoots49) reported
@virginmedia Why do Virgin reply to people on twitter with no solution. It’s a PR disaster just like their service appalling cannot wait for my contract to finish and get rid once and for all. Hang your heads in shame 😡
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damien hyde
(@h7dcy) reported
@virginmedia We really need it sortingbeen on phone 2 hours with a customer services department that are very good with there script but not so good for unusual problems basically contract should of been cancelled from 17jan and bills are still arriving and now the vulnerable adult is scared
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Bridget
(@BossyBoots49) reported
@CarmenWochner @virginmedia I’m sat in a friends house because I’m sick of paying extra for 3G 😡😡😡 The customer service is disgusting. They booked me in for a technician for today and they’ve not arrived. Now they are saying one wasn’t booked in!! @virginmedia 😡
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Diana V 🇮🇹
(@Queenof_Speed) reported
@virginmedia Why are agents on the phone telling me they can't see any fault yet you've told me there is now an issue??
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Ben Hogwood
(@benjammin22) reported
@virginmedia Hi, yes - it's a long story but involves a switch to O2 mobile that isn't saving money, and the new TV service that took 3 weeks of calls etc to install. It's not resolved yet by a long way, unfortunately!
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OrangeBretzel
(@CarmenWochner) reported
@BackOnTrack__ @virginmedia It's terrible! For the last 2 weeks hardly any internet connection @virginmedia !! It even took me 15 minutes to tweet this message due to losing connection every 2 minutes.
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Caroline
(@Miss_Pumpkin666) reported
@virginmedia How is that a fix?! It’s exchanging one problem for another, i’d be exchanging no on demand for losing all my recordings!!! When it’s probably nothing at all to do with the box!!!
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Ben Hogwood
(@benjammin22) reported
@virginmedia Hi, yes - it's a long story but involves a switch to O2 mobile that isn't saving money, and the new TV service that took 3 weeks of calls etc to install. It's not resolved yet by a long way, unfortunately!
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Bridget
(@BossyBoots49) reported
Anyone know a Virgin Media Technician that I can call to get him to come and see to my non-existing internet. @virginmedia doesn’t seem to want to fix my internet. Appalling customer service from @virginmedia 😡
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Cllr Jane Palmer
(@CllrJanePalmer) reported
@virginmedia Yes there is no problem