Virgin Media outages and service status in Castle Donington, England

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Castle Donington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Castle Donington, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Derby, Loughborough, Swadlincote, Coalville, and Ashby de la Zouch.

City	Problem Type	Report Time
Ilkeston	Internet	1 day ago
Ilkeston	Wi-fi	1 day ago
Ilkeston	Internet	2 days ago
Nottingham	Phone	3 days ago
Nottingham	Internet	3 days ago
Derby	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

• 
  Matthew Walne MCSI (@MatthewWalne) reported 45 seconds ago from Mountsorrel, England

  @virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?

• 
  Trevor Smith (@MrSmithInNotts) reported 4 minutes ago from Ruddington, England

  My Wi-Fi was down this morning. Reset the hub and all working fine #virginmedia

• 
  James Armstrong (@iamj_armstrong) reported 5 minutes ago from Beeston, England

  @virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon

• 
  Andy Oram (@Andyoram25) reported 6 minutes ago from Ashby-de-la-Zouch, England

  Trying to watch #LIVWOL but pic quality on ITV4 is awful. Tried ITV X app & not any better. The Virgin Media ITV X app isn't working. This is poor but not unexpected from ITV who just cannot do digital stuff.

• 
  Nikki Pearman 💙 (@NikkiPearman) reported 7 minutes ago from Loughborough, England

  @virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.

• 
  Matthew Walne MCSI (@MatthewWalne) reported 7 minutes ago from Mountsorrel, England

  @virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!

• 
  Matthew Walne MCSI (@MatthewWalne) reported 10 minutes ago from Mountsorrel, England

  @virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service

• 
  NoGuyTest (@NoGuyTest786) reported 11 minutes ago from West Bridgford, England

  @virginmedia @virginhelp any help with this yet?

• 
  Koa (@kokiekola) reported 16 minutes ago from Awsworth, England

  @virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 23 minutes ago from Wilford, England

  @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

• 
  Matthew Walne MCSI (@MatthewWalne) reported 29 minutes ago from Mountsorrel, England

  @virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?

• 
  Chris Maltby (@ChrisMaltby) reported 36 minutes ago from West Bridgford, England

  @virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?

• 
  helen (@helen6253) reported 39 minutes ago from West Bridgford, England

  @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

• 
  National Forest E-Bike Holidays (@Ebike_holidays) reported 42 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia It’s even more stressful as we can’t tell her when you will resolve the problem. Extremely poor service.

• 
  Teresa Budworth (@TeresaBudworth) reported 44 minutes ago from Quorn, England

  52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable

• 
  Rob Holland ⚽️🏐 (@robhollanduk) reported 45 minutes ago from West Bridgford, England

  Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

• 
  adrian dilks (@ilsonnut43) reported 49 minutes ago from Ilkeston, England

  @virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?

• 
  Fazal Rehman (@breadf2man) reported 49 minutes ago from Loughborough, England

  @virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.

• 
  Fazal Rehman (@breadf2man) reported 53 minutes ago from Loughborough, England

  Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits

• 
  Marie Reynolds (@portergill) reported 59 minutes ago from Clifton, England

  @virginmedia hi trying to call 150 from my landline to discuss my account and the number just disconnects. Please help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Ould (Deeper Magic / Before Dawn Time) (@PeterOuld) reported 4 minutes ago

  Hey @virginmedia - I can't login to my account on a web browser. Keeps failing regardless of browser. The issue is definitely your end.

• 
  Dr Amir Hamid (@DrAmirHamid) reported 5 minutes ago

  @virginmedia No it hasn't and its really poor

• 
  aldo (@ukaldo2) reported 6 minutes ago

  @virginmedia Ok which area was that, You've not asked, it's clear your customer service levels are poor!

• 
  Yasmin alibhai-brown (@y_alibhai) reported 8 minutes ago

  @virginmedia My email account has been locked since last Thursday 11 June. I am an award winning journalist. This has totally disrupted my work. Your customer services raised a ticket P0136 01850 on Saturday to get it unlocked. Nothing has been done. Over to you.

• 
  Jackson Steele (@WindKar148977) reported 9 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Jason Wells (@fatmadarkin) reported 10 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV8 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Daviad Lee (@DeliJoJ82464825) reported 13 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  ClassicKatyy ✌️ (@ClassicKatyy) reported 15 minutes ago

  @virginmedia @PaulMcDade7 All your self service checker tells me is it can't connect to the kit in my house, because there's no internet. What's the ETA on a fix?

• 
  Leio Lee (@afshin71943097) reported 15 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Frazzz (@FrazzzYT) reported 16 minutes ago

  I guess @virginmedia hardware can't handle a little rain? No wonder they go down so much in Scotland -_-