Virgin Media outages and service status in Castle Donington, England

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Castle Donington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Castle Donington, England

The most recent Virgin Media outage reports came from the following cities: Loughborough, Nottingham, Ilkeston, and Derby.

City	Problem Type	Report Time
Loughborough	Internet	1 hour ago
Loughborough	Internet	9 hours ago
Nottingham	Internet	20 hours ago
Nottingham	Internet	1 day ago
Ilkeston	Total Blackout	1 day ago
Ilkeston	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

• 
  Kate J (@katej1984) reported 12 seconds ago from Sandiacre, England

  @virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?

• 
  Alexandra Johnson (@ASJPhotography) reported 37 seconds ago from Coalville, England

  @virginmedia have to be the MOST unhelpful when it comes to customer service. I’ve been going round and round and round for an issue your technical engineer has already highlighted!!!!

• 
  James Armstrong (@iamj_armstrong) reported 1 minute ago from Beeston, England

  @virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon

• 
  Matthew Walne MCSI (@MatthewWalne) reported 6 minutes ago from Mountsorrel, England

  @virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

• 
  John D (@Jdd535) reported 13 minutes ago from Stapleford, England

  Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice

• 
  Nigel Hudson (@nghudson) reported 16 minutes ago from West Bridgford, England

  Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.

• 
  Paul Dennison (@pdenno) reported 18 minutes ago from Beeston, England

  @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

• 
  Alex Tipler (@alextiplerfilm) reported 21 minutes ago from Coalville, England

  @virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!

• 
  Marie Reynolds (@portergill) reported 25 minutes ago from Clifton, England

  @virginmedia any known problems ng11 area. I can’t run a test it keeps failing, internet constantly dropping out tonight. Problems on and off for about a week now

• 
  Gerry White SEO geek (@dergal) reported 28 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?

• 
  Matthew Walne MCSI (@MatthewWalne) reported 33 minutes ago from Mountsorrel, England

  @virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.

• 
  Gerry White SEO geek (@dergal) reported 34 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia I tried - I assume it doesn't work on a mobile!?

• 
  Rob Holland ⚽️🏐 (@robhollanduk) reported 37 minutes ago from West Bridgford, England

  Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

• 
  DJ Knight 🇬🇧 (@iRacing74) reported 40 minutes ago from Sandiacre, England

  With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

• 
  Matthew Walne MCSI (@MatthewWalne) reported 41 minutes ago from Mountsorrel, England

  @virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!

• 
  Jonathan SC ن Esq. (@jonathansc) reported 47 minutes ago from Wilford, England

  @virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?

• 
  Daz_NFFC 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@NFFCDaz) reported 48 minutes ago from New Basford, England

  @virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.

• 
  Derbydog (@derbydog1976) reported 50 minutes ago from Stenson Fields, England

  @virginmedia @virginhelp is there a problem with the internet as mine has just dropped off

• 
  li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported 52 minutes ago from Swadlincote, England

  @virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is

• 
  Ian Siara (@IPSiara) reported 53 minutes ago from Beeston, England

  @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Isla (@saoirseisla) reported 6 minutes ago

  My fave thing about @virginmedia is nothing. No WiFi for 4 days. No WiFi = no tv. Been fobbed off for days. Each day promising it’ll fixed by the end of the day. Only to turn around today and say only an engineer coming to the house can fix it. I want out of this contract.

• 
  newname3321 (@newname3321) reported 11 minutes ago

  @virginmedia first day on your services no TV on my stream boxes told 4 hours ago they can guarantee it will be back on with the next 2 still nothing, tempted to cancel and tell sky I'm staying put

• 
  ✫ Sharon Bellamy 🦖 (@socialshazza) reported 11 minutes ago

  O @vmbusiness how can it be when my order was placed in January my rescheduled install date isn't until the middle of May? I am going to be without connection for over 2 weeks .. the original plan was to have a week cross over of my service - why do i pay for business ?? (1 of 2)

• 
  Hafiz AI 🇧🇩🇬🇧 (@hafiz_11120) reported 12 minutes ago

  @virginmedia Sort out your **** internet 🛜 service. It’s been like that for 3 weeks

• 
  Lubdub (@LubZafar) reported 12 minutes ago

  @virginmedia Even your bot is glitching. Someone needs to fix this problem asap.

• 
  Catriona **** (@CJD39) reported 14 minutes ago

  What a kerfuffle. 10 calls to Virgin to reactivate services. Not easy and customer service not great. @virginmedia #customerservice #housemove #difficult

• 
  SimulatorMan (@man_simulator) reported 16 minutes ago

  @virginmedia any updates on loss of service in my area. As im classed as vunberbul customer amd its been down sence like 3pm yesterday and im pissed off as always happens all the time with Virgin Media !!!

• 
  Isla (@saoirseisla) reported 17 minutes ago

  My fave thing about @virginmedia is nothing. No WiFi for 4 days. No WiFi = no tv. Been fobbed off for days. Each day promising it’ll fixed by the end of the day. Only to turn around today and say only an engineer coming to the house can fix it. I want out of this contract.

• 
  Carol-Ann Sihra (@Csihra) reported 21 minutes ago

  @virginmedia Open a complaint which doesn’t get replied too. Phone calls promising a follow up call which doesn’t happen. Terrible customer service

• 
  Kamran360 (@kamran360) reported 21 minutes ago

  @virginmedia been without Internet all day called three times and have been disconnected three times. If you can’t help me, please cancel my Services. Is this how you treat loyal customers?