Virgin Media outages and service status in Castle Donington, England

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Castle Donington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Castle Donington, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Ilkeston, Loughborough, and Coalville.

City	Problem Type	Report Time
Nottingham	Internet	2 hours ago
Derby	Wi-fi	1 day ago
Nottingham	Internet	1 day ago
Nottingham	Wi-fi	2 days ago
Ilkeston	Internet	2 days ago
Derby	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

• 
  julie marlow (@iamthemummy) reported 4 minutes ago from Ibstock, England

  @virginmedia @virginhelp Refund me 6 weeks line rental for a start ... issue adapters to all house holds on the land line system before you change to hub, so customers are not left unable to make or receive calls.

• 
  Nigel Hudson (@nghudson) reported 5 minutes ago from West Bridgford, England

  Goodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.

• 
  Nikki Pearman 💙 (@NikkiPearman) reported 7 minutes ago from Loughborough, England

  @virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer

• 
  Nigel Hudson (@nghudson) reported 7 minutes ago from West Bridgford, England

  Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.

• 
  Fazal Rehman (@breadf2man) reported 15 minutes ago from Loughborough, England

  @virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband

• 
  National Forest E-Bike Holidays (@Ebike_holidays) reported 16 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia It’s even more stressful as we can’t tell her when you will resolve the problem. Extremely poor service.

• 
  Fazal Rehman (@breadf2man) reported 16 minutes ago from Thurmaston, England

  @virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it

• 
  Matthew Walne MCSI (@MatthewWalne) reported 19 minutes ago from Mountsorrel, England

  @virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?

• 
  Chris Maltby (@ChrisMaltby) reported 20 minutes ago from West Bridgford, England

  @virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?

• 
  Daz_NFFC 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@NFFCDaz) reported 21 minutes ago from New Basford, England

  @virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.

• 
  Steve Barlow (@red_dog14) reported 22 minutes ago from West Bridgford, England

  @dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.

• 
  Matthew Walne MCSI (@MatthewWalne) reported 27 minutes ago from Mountsorrel, England

  @virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!

• 
  Jonathan SC ن Esq. (@jonathansc) reported 33 minutes ago from West Bridgford, England

  @virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this

• 
  NoGuyTest (@NoGuyTest786) reported 35 minutes ago from West Bridgford, England

  @virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad

• 
  Robert Rixon (@RobertRixon) reported 42 minutes ago from Mountsorrel, England

  @virginmedia what is going on with your pitiful excuse for Internet connectivity in LE7. It hasn't been working since midnight, it distill doesn't work. Good job we're leaving you next month for a reliable supplier. #nointernetagain

• 
  Steve B (@SteveB2Notts) reported 51 minutes ago from Clifton, England

  @virginmedia @Virgin Fix PPV Boxing now !

• 
  Alex Tipler (@alextiplerfilm) reported 51 minutes ago from Coalville, England

  @virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!

• 
  Fazal Rehman (@breadf2man) reported 54 minutes ago from Thurmaston, England

  @virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement

• 
  Teresa Budworth (@TeresaBudworth) reported 55 minutes ago from Quorn, England

  52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable

• 
  andrew💫 (@PantherAS90) reported 57 minutes ago from Clifton, England

  @virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil (@philbreadin) reported 2 minutes ago

  @virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @skytv is looking more tempting.

• 
  Nichola 2020 (@NicolaDonnan) reported 4 minutes ago

  @virginmedia how do we speak to a real person? A lorry knocked down or phone pole today meaning 5 houses have lost their phone/ WiFi cable. We need to organise reconnection.

• 
  Quinn 😈 (@pressqforquinn) reported 5 minutes ago

  Virgin Media is still having an outage. Was supposed to be fixed yesterday, but now estimated fix is 15th April. I'm going (more) insane and I can't afford to not stream so I'll try to stream today at like 8pm ish regardless! 🫠

• 
  Jemski (@jemski7) reported 7 minutes ago

  @virginmedia well done. You’ve lost me as a customer of 25 years because you wouldn’t supply me just broadband like you do for new customers. That’s is some ****** up priorities. Good riddance to you.

• 
  Buzz (@dombuz) reported 7 minutes ago

  So, tomorrow begins the process of renewing my virgin media for the same price they offer new customers. My current deal renewal price £29.99pcm. New customer £24. The haggle and 1 hour of the worst customer service help line will be worth it.

• 
  Kevin Pain (@TheRealKPain) reported 8 minutes ago

  @virginmedia To login,been going on for a few days now tbh

• 
  Mrmutherfukery (@Mrfutherfukery) reported 8 minutes ago

  @virginmedia Hello, My router doesn't seem to working properly I have all the regular things recommended but the wifi is still slow. The router is quite old can I get better one please?

• 
  Ian Farrow (@ifarrow) reported 13 minutes ago

  @virginmedia broadband down again. Go in to web page and it says try back again in 22hours! Go to tele helpline and it costs a fortune. How can I get help fixing this that doesn’t take 22hours. Shocking customer service.

• 
  Alan (@Journeyman19689) reported 14 minutes ago

  @virginmedia Appalling service! Do not try and transfer to new address, just cancel it and be done!

• 
  Geoff Baldock (@Geoffb85) reported 15 minutes ago

  @tw1tterlawsey @virginmedia @sky Same poor service but still using the V6 box as not convinced on the TV360 format