Virgin Media Outage Report in Castle Donington, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Donington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Castle Donington, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Loughborough, Derby, Nottingham, Burton upon Trent, Coalville and Swadlincote.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Wi-fi | |
| Loughborough |
TV | |
| Derby |
Internet | |
| Derby |
Internet | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
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☞Ⓖⓐⓡⓨ Ⓟⓐⓡⓚⓔⓡ☜
(@WiteWulf) reported
from
Shepshed, England
@virginmedia It’s obviously a localised equipment failure caused by the power fluctuation this afternoon, not “signal to noise” problems as your telephone operative said. Get an engineer out here and fix it now, please, @virginmedia
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia terrible service ur sacked I’ll be switching 2mora
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia Reboot will help for a while but have to stop all in the family who still have signal for streaming radio, Xbox or watching Tv on the TiVo every time. How inconvenient is this for all due to a @unreliable service provided by @virginmedia. Had many other issues before as well...
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia I am having the issue now where I cannot update my apps or use twitter through the Wi-fi. But I am streaming tv. @frustrated. Why do I suffer and stop to reboot the router and paying for unreliable service!!
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail
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Sam Louise Derry
(@SamLDerry) reported
from
Shepshed, England
@virginmedia We do speak to someone on a regular basis only to be told what I've stated above... when we can get a word in edgeways without being interrupted by Rude Staff
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tasmin x
(@tasminknightx) reported
from
Clifton, England
When @virginmedia ignore your 3 online requests for them to contact you to set you up as a new customer. OK babes I'll take my custom elsewhere x
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Simon McGuinness
(@smcguinness1985) reported
from
Mountsorrel, England
@virginmedia Yes I did. They gave no reference number, but said I could call back if they never called me...nice...but no number or reference. Angelo in your call centre has all details. It was carried out by a third party of your sub contractor.
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♥ Maesie & Oban ♥
(@karen_64frost) reported
from
Ibstock, England
@virginmedia Absolutely disgusted with this service. Decided to change to another service provider, given 30 day notice only to find Virgin will not release the all important TELEPHONE NUMBER before 30 days up. How SPITEFUL Thanks for that😡
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia I have a hub 3.0 and showing white light. No change to the light with the issue.
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Ron Yau
(@ryau3) reported
from
Repton, England
Writing this using O2 mobile network at home because my @virginmedia fibre is @unreliable. Cannot get to the internet or stream tv but on mobile data it was effortless. Considering going back to BT as they seem to be more consistent.
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sam steel
(@smithy_steel) reported
from
Stapleford, England
Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡
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♥ Maesie & Oban ♥
(@karen_64frost) reported
from
Ibstock, England
@virginmedia Rotten lousy spiteful behaviour. All because I have the freedom of choice as to whom my service provider will be. Virgin, you’ve done a sterling job in holding things up.....childish. Well done. Disgraceful.
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
Well @virginmedia my TiVo box is stuck in starting up mode (2 hours) and needs a technician, not available until Tuesday. Piss poor service and your telephone manner leaves a lot to be desired. Waiting for you to get in touch 🤬
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Simon McGuinness
(@smcguinness1985) reported
from
Mountsorrel, England
@virginmedia Yesterday evening. It was a call centre in Asia, in which they couldn’t speak very good English and sounded scripted. Very impersonal and never called back. #virginmedia
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sam steel
(@smithy_steel) reported
from
Beeston, England
@virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too
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Darren Fuller
(@dazfuller) reported
from
West Hallam, England
@virginmedia And that information is exactly the problem and the thing which needs reviewing by your security teams. It's terrible advice!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JΩE (🪖#BF2042)
(@MrSocietyVEVO) reported
@virginmedia I don't know, my dad paying for the bills, but it's slow most of the times? usually in late afternoon
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Martin (it’s coming) Homent 🦊
(@RedFoxBandit) reported
Hey @richardbranson any chance you can stop dicking around in space and come and sort out your @virginmedia customer service team? Imagine the training all that money could buy!
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Fede Rilli 🇮🇹🇬🇧🇪🇺
(@federilli) reported
@virginmedia Really? Phone line is down too. Everything is down. No landline Will try text as my mobile phone with another provider is the only thing that works
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jof.arnold(“asdasd”)
(@JofArnold) reported
@virginmedia Any chance we can have a bit more transparency as to why you're expecting my service to be down for around 2 days. Saying "engineer is looking at it" really doesn't help me. Is it a cable that's cut? Server in fire? What's going on?
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Southwark Council
(@lb_southwark) reported
Due to a Virgin Media Business outage in the Southwark area, several council sites are experiencing issues with phones and access to online service. We apologise for any inconvenience this may be causing and thank you for your patience while it is being resolved by the supplier.
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Luigia Minichiello
(@Luigiamini) reported
@virginmedia two days without internet has cost me a #newclient! . I am massively out of pocket. Your service is much expensive than #communityfibre #bt. Why should I trust it stay with you. ?!
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Dr FI
(@DrFIndex) reported
@virginmedia Which would be true unless I had been mis sold a product by being lied to when signing up for it. This would void the contract and remove any early disconnection fees. I was lied to when I signed up so you should void the disconnection fees. What a way to treat a key worker!
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Bang
(@Bang30048042) reported
@virginmedia Second day Internet down in SE1, with forever delayed expected fixed time
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Destiny La Roja 💖
(@DestinyRoja) reported
My internet’s been going down for over a month - how do I speak to a human? @virginmedia
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Ali
(@Malloyal) reported
@virginmedia You service has been appalling I have had to make 5 calls over 2 days just to get a vulnerable adults phone line fixed. Nothing but obfuscation empty and failed promises half truths deliberately lied to . Is this the standard that VM find acceptable? Why must it be so difficult?