Virgin Media outages and service status in Castle Donington, England

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Castle Donington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Castle Donington, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Loughborough, Derby, and Swadlincote.

City	Problem Type	Report Time
Nottingham	Total Blackout	2 hours ago
Nottingham	TV	24 hours ago
Nottingham	TV	1 day ago
Ilkeston	TV	3 days ago
Ilkeston	Internet	5 days ago
Ilkeston	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

• 
  Nigel Hudson (@nghudson) reported 4 minutes ago from West Bridgford, England

  Goodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.

• 
  Matthew Walne MCSI (@MatthewWalne) reported 5 minutes ago from Mountsorrel, England

  @virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.

• 
  li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported 8 minutes ago from Swadlincote, England

  @virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is

• 
  Nikki Pearman 💙 (@NikkiPearman) reported 15 minutes ago from Loughborough, England

  @virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.

• 
  Fazal Rehman (@breadf2man) reported 16 minutes ago from Thurmaston, England

  Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less

• 
  Dane (@Forest_Dane) reported 19 minutes ago from Beeston, England

  @marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though

• 
  Alex Tipler (@alextiplerfilm) reported 19 minutes ago from Coalville, England

  @virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!

• 
  Nigel Hudson (@nghudson) reported 24 minutes ago from West Bridgford, England

  @Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.

• 
  Fazal Rehman (@breadf2man) reported 25 minutes ago from Loughborough, England

  @virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband

• 
  Nikki Pearman 💙 (@NikkiPearman) reported 27 minutes ago from Loughborough, England

  @virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 27 minutes ago from Ilkeston, England

  @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

• 
  andrew💫 (@PantherAS90) reported 35 minutes ago from Clifton, England

  @virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service

• 
  Jonathan SC ن Esq. (@jonathansc) reported 37 minutes ago from Wilford, England

  @virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence

• 
  Paul Witney (@bgspixpaul) reported 37 minutes ago from Ruddington, England

  @virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!

• 
  Paul Dennison (@pdenno) reported 41 minutes ago from Beeston, England

  @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

• 
  Andy Oram (@Andyoram25) reported 47 minutes ago from Ashby-de-la-Zouch, England

  Trying to watch #LIVWOL but pic quality on ITV4 is awful. Tried ITV X app & not any better. The Virgin Media ITV X app isn't working. This is poor but not unexpected from ITV who just cannot do digital stuff.

• 
  Fazal Rehman (@breadf2man) reported 48 minutes ago from Thurmaston, England

  @virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement

• 
  Gerry White SEO geek (@dergal) reported 49 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?

• 
  Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported 54 minutes ago from Loughborough, England

  @virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!

• 
  Ian Siara (@IPSiara) reported 56 minutes ago from Beeston, England

  @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Mullen (@mullengary92) reported 48 seconds ago

  @Simon_Whale @virginmedia I had a huge bill and never paid it Not heard back from them

• 
  Murad (@Murxdkhxn) reported 2 minutes ago

  @virginmedia so I’ve had a total loss of connection. An engineer came to my property and said the issues are with the wires from the main leads which are on another street that leads to my property. How can this issue be resolved asap?

• 
  Sammi Todd (@hollypolls) reported 3 minutes ago

  @virginmedia how many times do we have to suffer loss of internet before you actually do something proactive & sort it? Fed up of paying for such a poor service, promised reimbursements which never happen & being fobbed off by your team every time to power off and reset the hub

• 
  JON MAHER (@EFCJM) reported 4 minutes ago

  @virginmedia Why am I getting intermittent signal for over a week in my area L37 call up and get cut off no call back app says check back in 20 hours check day after you reset the check disgusting service allright taking £74 a month off me tho #disconnecting

• 
  Dave Rogers (@DaveRogers27) reported 6 minutes ago

  @Grimmy01942 @Simon_Whale @virginmedia They did this to me, it was the final straw. I sacked them off and got BT fibre broadband, never looked back.

• 
  🌸🌻Owen🌻🌸 (@SmoothBrainOwen) reported 8 minutes ago

  @Simon_Whale @virginmedia Virgin media were diabolical when I was with them for telly and Internet. Charged an arm and a leg, nothing ever worked. They tried the same **** with kit plus early exit fees - even though I left at the end of the contract.

• 
  BriBiotech (@bribiotech) reported 8 minutes ago

  @Simon_Whale @virginmedia @richardbranson I was as pissed off as you but rather than take pain of dealing with them open the box damaged the innards reassembled and sent it to them. Would you believe it took me 36 hours of chasing them on WhatsApp to cancel the contract.

• 
  Scarlett Shaw (@ScarlettShaw) reported 10 minutes ago

  Current @virginmedia contract - £75. Contract renewal with #VirginMedia - £155. Get to ****.

• 
  Scott (@FluxRogueX) reported 14 minutes ago

  @Simon_Whale @virginmedia Can you spammy ********* get off the post no one’s buying your dog **** scam post. **** off

• 
  Seph (@sephiroth17181) reported 15 minutes ago

  @RevQntmBigfoot @virginmedia i would buy my own router but networking isnt my strongsuit when it comes to tech, all i know is anything is better than the pile of crap virgin supply "their latest and best router" has only 1 2.5gbe port and pisspoor wifi hence why they try pressure you into wifi boosters