Virgin Media

Virgin Media Outage Report in Staveley, Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Staveley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Staveley, Derbyshire, England 01/04/2026 00:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Staveley, Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Sheffield, Derbyshire, Mansfield and Rotherham.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomSheffield Internet
United KingdomSheffield Wi-fi
United KingdomSheffield Internet
United KingdomDerbyshire Internet
United KingdomMansfield Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Staveley, England

Latest outage, problems and issue reports in Staveley and nearby locations:

  • GrahamCooper61 Graham Cooper (@GrahamCooper61) reported from Mansfield Woodhouse, England

    @virginmedia how much will I owe if I cancel now. my contract ends in may please

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    @mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx

  • ianpnaylor Ian Naylor (@ianpnaylor) reported from Sheffield, England

    @virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.

  • sihackett86 simon (@sihackett86) reported from Sheffield, England

    @virginmedia hi recieved an email regarding an upgrade on WiFi network for hub 3 can you tell me what has been upgraded so I am able to alter my devices accordingly please

  • Helen_Claire71 Helen-Claire Stone (@Helen_Claire71) reported from Sheffield, England

    Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous

  • leethorn2011 Lee thorn (@leethorn2011) reported from Derbyshire, England

    @virginmedia 3 days of intermittent broadband this week, pervious weeks the same thanks virgin moved from Sky to you. Service is awful

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    Any existing customers wanting to upgrade to the new #Virgin360 box, don't use the online form, it doesn't work. You'll get a confirmation email followed by an email requesting you call them. Their customer service is very busy, but it's excellent on 0345 454 1111. #virginmedia

  • Mashcat Calming Chameleon (@Mashcat) reported from Sheffield, England

    @koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .

  • RachelOTstudent Rachel (@RachelOTstudent) reported from Derbyshire, England

    @virginmedia Also, TV uses Ethernet cable, so it isn’t even WiFi that’s the problem......

  • dombodde Dom (@dombodde) reported from Derbyshire, England

    @virginmedia rang up today to cancel my account as I’ve moved house, transferred from one person to another, after a hour on hold, three rings then line went dead!! What’s going on???

  • paul_gibbo921 Paul (@paul_gibbo921) reported from Worksop, England

    @virginmedia your customer service is appalling i only wanted to remove skysports and by sports from my current package but now im thinking of cancelling the whole lot absolute joke of a company

  • liaryredhead Angelina Perrett (@liaryredhead) reported from Sheffield, England

    @virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.

  • ianpnaylor Ian Naylor (@ianpnaylor) reported from Sheffield, England

    @virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.

  • JohnLeesley john leesley (@JohnLeesley) reported from Sheffield, England

    @virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv

  • Frizzx PriPri🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England

    @virginmedia worst WiFi ever! How am I meant to work when the WiFi keeps cutting out! 🤬

  • Mashcat Calming Chameleon (@Mashcat) reported from Sheffield, England

    @koffee_truffles @virginmedia It admits it’s not working .. says my coverage of a **** .. then offers to fix it for another £60/year .. same week they send me a letter to say my bill is increasing anyway .. clearly forgotten we’re in a pandemic!!!

  • mrriddlesworth Mr Riddlesworth (@mrriddlesworth) reported from Rotherham, England

    @virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.

  • ianpnaylor Ian Naylor (@ianpnaylor) reported from Sheffield, England

    Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KualaMusic Küala 🇬🇧 (@KualaMusic) reported

    @ChrisN1978 @virginmedia The wording for the requirements state that it has to be a total loss of service. TV down but the other two are still up? No refund.

  • rugbywidow Rugby Widow (@rugbywidow) reported

    @virginmedia not working all day, now evening. When can we expect basic tv? Access to apps?

  • LeeHammyH23_7 Hammy (@LeeHammyH23_7) reported

    @virginmedia Will all your customers be receiving any form of discount for loss of signal as this has been since 10.30am today in the UK

  • soulpurged Soulpurged (@soulpurged) reported

    @virginmedia don't care about the TV stuff but fix your internet, ethernet and WiFi been down 8hrs+ and you don't mention it.

  • mabacks mabacks moyo (@mabacks) reported

    @virginmedia Just have an issue connecting to router is this issue linked with existing issues? Thanks

  • DogeNokesRich Rich Nokes (@DogeNokesRich) reported

    @virginmedia No internet again all day shocking customer service (if you can even get through)

  • HorleyShirley Shirley Horley (@HorleyShirley) reported

    @MartinSLewis Hi Martin, just need to ask about Virgin Media! It has gone down, can us customers get anything back after paying our bill, before this happened? Thanks 👍

  • Ady77458349 Ady (@Ady77458349) reported

    @virginmedia Virgin Media are the worst company we've ever used. Seriously, SO bad. No customer service. We moved to Vodafone broadband about a year ago and haven't looked back.

  • Kenfitzpatric16 Ken Fitzpatrick (@Kenfitzpatric16) reported

    @lanerobertlane @virginmedia me ive not had one problem.

  • Ady77458349 Ady (@Ady77458349) reported

    @BBCNews Virgin Media are the worst company we've ever used. Seriously, SO bad. No customer service. We moved to Vodafone broadband about a year ago and haven't looked back.