Virgin Media Outage Report in Staveley, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Staveley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Staveley, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Sheffield, Chesterfield, Matlock, Sutton in Ashfield, Alfreton, Dronfield and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Internet | |
| Mansfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Internet | |
| Sheffield |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Staveley, England
Latest outage, problems and issue reports in Staveley and nearby locations:
-
Mr Riddlesworth
(@mrriddlesworth) reported
from
Rotherham, England
@virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.
-
Graham Cooper
(@GrahamCooper61) reported
from
Mansfield Woodhouse, England
@virginmedia how much will I owe if I cancel now. my contract ends in may please
-
Matthew Nash
(@MJNashy) reported
from
Hucknall under Huthwaite, England
Is the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING
-
Abigail Briggs
(@AbigailBriggs_) reported
from
Sheffield, England
@virginmedia my 80yo Grandma has been without use of her phone for almost 24 hours. This has been reported and the automated message keeps saying will be resolved by a certain time, but that time keeps getting put back. Unable to speak to an actual person. Can you help?
-
Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
Any existing customers wanting to upgrade to the new #Virgin360 box, don't use the online form, it doesn't work. You'll get a confirmation email followed by an email requesting you call them. Their customer service is very busy, but it's excellent on 0345 454 1111. #virginmedia
-
Calming Chameleon
(@Mashcat) reported
from
Sheffield, England
@koffee_truffles @virginmedia It admits it’s not working .. says my coverage of a **** .. then offers to fix it for another £60/year .. same week they send me a letter to say my bill is increasing anyway .. clearly forgotten we’re in a pandemic!!!
-
Rachel
(@RachelOTstudent) reported
from
Derbyshire, England
@virginmedia Also, TV uses Ethernet cable, so it isn’t even WiFi that’s the problem......
-
Abigail Briggs
(@AbigailBriggs_) reported
from
Sheffield, England
@virginmedia The estimated fix time was 8pm last night, then 10pm, then 12am and now it is 4pm. Will it be fixed by this time, or will it just be put back again?
-
PriPri🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia worst WiFi ever! How am I meant to work when the WiFi keeps cutting out! 🤬
-
andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
-
john leesley
(@JohnLeesley) reported
from
Sheffield, England
@virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv
-
Lee thorn
(@leethorn2011) reported
from
Derbyshire, England
@virginmedia 3 days of intermittent broadband this week, pervious weeks the same thanks virgin moved from Sky to you. Service is awful
-
Paul
(@paul_gibbo921) reported
from
Worksop, England
@virginmedia your customer service is appalling i only wanted to remove skysports and by sports from my current package but now im thinking of cancelling the whole lot absolute joke of a company
-
Angelina Perrett
(@liaryredhead) reported
from
Sheffield, England
@virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond
-
Calming Chameleon
(@Mashcat) reported
from
Sheffield, England
@koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈
-
Dom
(@dombodde) reported
from
Derbyshire, England
@virginmedia rang up today to cancel my account as I’ve moved house, transferred from one person to another, after a hour on hold, three rings then line went dead!! What’s going on???
-
trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.
-
Calming Chameleon
(@Mashcat) reported
from
Sheffield, England
@virginmedia Hi no - the link is broken and chat says up to 4 hour wait 🙈 .. please just want to order the booster please
-
trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .
-
That There PLEB
(@TT_PLEB) reported
from
Hucknall under Huthwaite, England
@virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
C Da Silva
(@celiads91) reported
@virginmedia absolutely appalling customer service! Just spoke to an absolute rude and useless member of your team who switched the phone off on my face! Had the cheek to say I was rude! So glad I am cancelling my services with you!
-
Marcus Tucker
(@marcustucker) reported
Day 17 of no internet thanks to @virginmedia's ongoing failure to fix a fault in my area. Talking to customer services is like being Phil Connors in Groundhog day - every time it's as I'm starting again - and I think I'm reaching the stage in the film where he loses his mind. #cx
-
Mandi
(@Perspective015) reported
@virginmedia Seems I can't send a DM -- I moved home, I took Virgin Media with me, I can't access my online account, I have been on the chat, apparently it's an IT issue, they gave me a number, no-one's done anything. I still can't access my account. Almost 3 weeks now.
-
aditya kishore
(@adikishore) reported
More than three hours trying to get through @virginmedia desperately understaffed call center...but no customer care email option available...any suggestions?
-
Craig James Duffy
(@CraigJDuffy) reported
@virginmedia I am attempting to find out how, but I can't see anything in my contract about how to raise a complaint? I was told to take the matter to a third party and then the advisor hung up on me without explaining any of this. Very confused, upset, and distressed.
-
Adrian Giles
(@gi1esy) reported
@virginmedia can someone help me and tell me why my 5g option of WiFi has vanished?! Also why every sky show I try to watch on demand freezes before the show even starts?! 🤔
-
Kevin Kane 😷
(@kevin2kane) reported
Thanks @virginmedia ... for being completely useless. Wifi booked in new home mid Feb and have had 4 people tell me it can/can’t be installed since then. It’s now mid April, was promised install today but no progress at all. Absolutely rubbish customer service...
-
Dan Stefanik
(@DanStefanik3) reported
@virginmedia You tell me, you work for Virgin. Nothing seems guaranteed...now expecting bad service to be the norm. Back out or second chance thats where we are. If the date is pushed further /changed again, heads will roll as much as i can organise.
-
Daniel Robinson
(@DanRobinsonLaw) reported
@virginmedia Thank you - no I wasn’t told the reason, the only clue on the file was that it had been done by the ‘back office’. I know there was a delay with obtaining the permit from the council. It might help to speak...I see you tried to call me yesterday. I’m available tomorrow
-
Gordon Foster
(@rainworthgord) reported
@SiDay76 @BBCBreakfast @virginmedia We are on Virgin but have BT Call Minder and never get a nuisance call.