Virgin Media Outage Report in Staveley, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Staveley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Staveley, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Derbyshire, Mansfield, Sheffield, Rotherham, Chesterfield, Matlock, Sutton in Ashfield, Alfreton and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Derbyshire |
Internet | |
| Mansfield |
Total Blackout | |
| Mansfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
TV | |
| Rotherham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Staveley, England
Latest outage, problems and issue reports in Staveley and nearby locations:
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone
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Angela
(@Angela51446402) reported
from
Worksop, England
@virginmedia No tv or internet or phone for nearly 24 hours and I have never missed a payment and never complained of interrupted service before this and I have not had any proper contact or an word of compensation as I have paid for a service I have not had for nearly 24 hours
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judith badger
(@badger63) reported
from
Sheffield, England
@virginmedia We are dissatisfied with virgin medis. Poor delivery of streaming services and in House wifi. Numerous occasions where service is cut or slow. Please advise how we can improve this
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Roberto Diniro
(@primmacoffee) reported
from
Chesterfield, England
Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia See my first tweet - no contact in 6 months - £600 down the swanny
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Angela
(@Angela51446402) reported
from
Worksop, England
Crap customer service had no service from 10.30 last night and been on chat off and on all day and service is still not great @virginmedia
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judith badger
(@badger63) reported
from
Sheffield, England
Really disappointed with @virginmedia quality of home broadband... insufficient band width...paying a lot of money for really poor service...not good enough ... let's see what @sky can offer
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia yet again get this message.. paying for a service that I cant use. #sortitout
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!
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Zak Winfield
(@zakwinfield) reported
from
Derbyshire, England
Everybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they won’t do anything really to help those who have the full package 🤔👎 @virginmedia
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Priah 🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
Anyone else having issue with @virginmedia
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia hi can you tell me if there's any issues in S6 please,
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia Ha iv just grabbed a technician outside shevis going to run a test as she visiting addresses with same issues 👌
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@reece_dinsdale @waynefoy @virginmedia Try message them on twitter they seem to get back to you quicker on social media .i stayed loyal to virgin for many years until the freeview episode when I changed to @SkyHelpTeam was so glad I did and it was cheaper by a lot virgin have no loyalty dad having same problem now x
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Angela
(@Angela51446402) reported
from
Worksop, England
@virginmedia Your customer service is crap and after having no service for nearly 24 hours and getting no answers or very little back from anyone I feel very disappointed with the service and I will be looking at another provider come march
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia all my services are down and estimated repair is today at 6pm on the virgin media app. That’s all well and good if I wasn’t self isolating. It’s day 3 and driving me mad already not being able to leave the house. This will tip me over the edge
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Phil Backhouse 🇬🇧🏴🏴☠️
(@philipbackhouse) reported
from
Sheffield, England
@virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Jennings
(@ClaireJen79) reported
@virginmedia Yeah till I'm blue in the face. It's the hub! I had no issues till I upgraded last year. But no they say check it's all screwed in reset ect like I'm a moron! U guys know it's the rubbish hub but refuse to do anything about it! I pay for 350 broadband and I get 5.5 mbps wifi
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Claire Jennings
(@ClaireJen79) reported
@virginmedia I bought 2 tp link mesh 3 technology boosters it is with both those on I got 5.5mbps upstairs! They dont listen to me I'm not a dumb housewife my son works for Microsoft the hub is inferior! I've done everything I can to get virgin to accept their fault its same bad advice!
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Jordan Wisbey
(@JordanWisbey) reported
@virginmedia Nope. None of the trouble shooting tips help and I can’t get through to anyone. It’s a fault on your side that continues to go unfixed. The whole road is struggling. Also spotted you on The One Show last night!
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LingersPunter
(@LingersPunter) reported
@SarahJayBee I had @virginmedia installed last week. And set up a mesh network within house on Tuesday. I know how your husband feels. 26mb/s last Thursday, 544 mb/s today!
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Drew Stevo
(@andrewstevo39) reported
@virginmedia what's going on with the Broadband in Ts8 ? Been up and down, on and off for nearly 2 weeks. What am I paying for??
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Ashley Pilling
(@AshleyPilling2) reported
@virginmedia @virginmedia Complaint was written and sent just before I posted this tweet No point doing it over the phone as customer services do not write the whole truth. Been their done that. That’s after 90 minutes trying to get through and speak with someone. @virginmedia absolute clowns
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Franc_1966
(@Franc_1966) reported
@virginmedia try to go to VM website. Message 'Essential changes being made....but email ok click here'. 4 links given. 3 of 4 don't work, including my ntlworld email - 'refused to connect'. I call Phone support, they cannot help as there system is also down. So no email.....
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Yasmin Ripley
(@yazzie_r) reported
@virginmedia my wifi must go down at least 20 times a day. Yet the call centre can’t help me?! What exactly am I paying for here #shocking
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Marc Vlessing
(@marcvlessing) reported
@virginmedia Month 3+1 week and still waiting for any kind of meaningful response from @virginmedia. Their automated response systems are working fine. But there is no human being with a brain at the end of the line making decisions of any kind. 21st-century service at its very worst.
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sean
(@sean19058396) reported
@virginmedia kmt you lots are pussios fix your blud clart wifi