Virgin Media Outage Report in Barlborough, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barlborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barlborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Barlborough, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Sheffield, Mansfield, Rotherham and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
TV | |
| Sheffield |
Phone | |
| Sheffield |
Internet | |
| Mansfield |
Wi-fi | |
| Rotherham |
Wi-fi | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barlborough, England
Latest outage, problems and issue reports in Barlborough and nearby locations:
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
@virginmedia What forums? I have a fault so phoned Virgin who ‘booked’ an engineer who never arrived. You then had no knowledge of an engineer. Explained the fault and call centre refused to send an engineer or replacement box. How is a forum supposed to help?
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MS Estates
(@MS__Estates) reported
from
Nottinghamshire, England
@vmbusiness is there a problem in the NG7 area please?
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia Rotherham some with no internet and no TV known issues in the area 6pm fix time
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GiinaGii 🐱
(@giinagii) reported
from
Sheffield, England
@Condieflyy My virgin media went down this morning too 👀
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia please see attached bill was paid just printed tbis off all other pages are in a file will email when I get the file out been with you for years still got tv and broadband home phone not working mobile on EE
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Peter Boardman
(@peterboardman64) reported
from
Chesterfield, England
@virginmedia no internet service in Chesterfield S40? What’s the problem?
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Gooner
(@TheG0000ner) reported
from
Chesterfield, England
Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!
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Thomas Jenkins
(@hellstorm86) reported
from
Nottinghamshire, England
@virginmedia for the past 2 weeks during the day I get 1-2 internet disconnect issues for 15 minutes at a time. No known issues in the area. How do I get this sorted?
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
After waiting in all afternoon and cancelling a social occasion and delivering a customer’s potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, it’s a good job I work from home 😡
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Marc Riley
(@Sheffield_Boy) reported
from
Sheffield, England
@virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
@Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a £99 call out charge to check their equipment showing an error light. Wifi is painfully slow.
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
@virginmedia If an engine light comes on in your car but it still drives badly, do you ignore it? She even offered to send me a longer cable so I could move the box. For £99. For some coax cable! I don’t know why I bothered renewing my contract. Utter waste of time. Virgin sucks.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia how do I order a new hub please? My current one loses network access and needs rebooting every hour or so. Not ideal when working from home. There are no known service issues so I’m thinking it’s a hub issue.
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Richard Clark
(@richardcclark) reported
from
Nottinghamshire, England
@virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Here we go its worked for a week virginmedia internet down rebooted worked for 2 mins down again ill check my status later usually goes off then comes back on and works again S65 area
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Thomas Jenkins
(@hellstorm86) reported
from
Nottinghamshire, England
I am stick to death of @virginmedia today. My internet has dropped out 3 times today for 10-15 min at a time. No service issues in the area just router / connection falling on its arse. Happening loads in the past month
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Virginmedia on form again check my status no tv no Internet gets worse everytime it's down
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Thomas Jenkins
(@hellstorm86) reported
from
Nottinghamshire, England
@virginmedia No local issues as mentioned but random disconnects for 10-15 min.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Randa
(@ras8519) reported
@virginmedia is there anyway to get through to your customer service team? I need to speak to an actual person. None of this online chat. Or even better have someone call me. Your service is a joke.
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Angel5
(@Angel532218790) reported
@virginmedia You can DM and ask for the number of you're prepared to help me. I was offered a plan that covered my landline, broadband which was £44 and was promised it will not increase or change In fact this is not the case it has gone up by £10. I would like to speak to the manager
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Pablo Luntinez
(@Gingham743) reported
@virginmedia Your customer service is a beyond a joke. Spent hours in the phone to keep getting cut off. Online chat is bobbins, as they don't reply. Broadband poor and drops out, TV with intermittent sounds issues and dropouts. Home phone number still not ported across. #pathetic
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Jim Love 🏴
(@jimmywim) reported
@virginmedia I've lost connection and the site isn't letting me self service a connection test, can I DM my area code & account number for you to test plz?
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Gillian Stimpson
(@GillianStim) reported
@virginmedia terrible company to deal with. Charge us for landline calls, we have no handset. Kept us hanging on for 2 hours with the same godawful music playing over and over again. Will cancel this contract ASAP
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Ian Slater
(@IanSlater1990) reported
@virginmedia He plugged all Ethernet cables that run into the router into his device and said the speeds were looking correct etc and he couldn’t see much of a problem which was right at the time but it’s an intermittent fault where connection can drop 5-6 times an hour
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Sharron Robbie
(@FlipflopRobbie) reported
from
Plymouth, England
Come on @virginmedia .....another wasted afternoon with no #internet yet again but when I visit your site to check why they may be a problem I am told no issues detected in Plymouth ! This is getting to be a regular occurrence 😫
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Goutam
(@Goutam54206511) reported
@virginmedia I can not keep calling them daily basis.. We are working..please try to understand our situation.. COVID giving enough stress.. your customer service told me on 01 December that will call me but still waiting for that..this drama going on past 2years but virgin still collecting
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Adam Cook
(@CookstarCook) reported
@virginmedia Its a central fault it has affected all of my neighbours also. I just want a good service like @skytv provided for many years. What use is a status page when we are all well aware we have an outage. Just to go on and confirm it in writing.
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ScottishRebel67
(@scottishrebel67) reported
@virginmedia @virginmedia i am a streamer on twitch, every time i go live i am being hit offline with a denial of service. I wish i could change my virgin media assigned ip address but it is very sticky