Virgin Media Outage Report in Rainworth, Nottinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rainworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rainworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Rainworth, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Kirkby in Ashfield, Ilkeston and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Phone | |
| Nottingham |
TV | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rainworth, England
Latest outage, problems and issue reports in Rainworth and nearby locations:
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Carol ✨
(@CarolSaysThings) reported
from
Nottinghamshire, England
@rahman_younus @virginmedia I’m with three as well, and it’s been a bloody awful week 😒
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thomas coupe
(@thomas_koop) reported
from
Hucknall under Huthwaite, England
@virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service
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Kev Aylett
(@kev_aylett) reported
from
Nottinghamshire, England
@virginmedia Doing it again tonight! It’s like 5pm comes and all speed disappears, tonight both download and upload are impacted! Throttling I understand for network reasons but there’s something else happening here
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Andy Helson
(@andyhelson) reported
from
Nottinghamshire, England
@virginmedia They have not even acknowledged my complaint. Not even a “we are looking into this “ the only replies I’ve had have been your platitudes.
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Andy Helson
(@andyhelson) reported
from
Nottinghamshire, England
@virginmedia I repeat. I have made my complaint through your website, the bit where it says “make a complaint”. Perhaps you could explain why I need to make the same complaint twice. I take no joy from discussing this on an open forum either, I want a response from someone who can help.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia My mum and dad are having issues with you guys. The broadband has been very slow yet they pay for 350, the upload speed is half the download which says it all. A technician came out and tried to install a new TiVo box, they have been charged £30 even though he didn’t
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Matt
(@jamawoki) reported
from
Nottinghamshire, England
@virginmedia Hey there! Thanks for replying. No I waited another 40 mins and then gave up - I rang this morning but of course I’ve had to go to work and they can’t help me unless at home lol. I was upgraded to 200mb but only ever get 40 (once 212!) :(
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Tom Jepson
(@thepixelgrid) reported
from
Nottinghamshire, England
@virginmedia The postcode check shows no issue but, when there are two engineers (I hope) outside fiddling in the junction box and my hardware test says there’s no signal coming in I imaging it’s probably ***** for now. Really not ideal...
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Tom Jepson
(@thepixelgrid) reported
from
Nottinghamshire, England
@jbjon @virginmedia Fix by 7pm or so the service status page says... I’m not counting my chickens, TBH. 4G tethering seems to be pretty swift for now.
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CharlieTango🚁
(@CharlieTango135) reported
from
Nottinghamshire, England
@virginmedia do sport subscribers get a discount on the football games @primevideosport are showing... poor quality picture for UHD 🤬
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Matt
(@jamawoki) reported
from
Radcliffe on Trent, England
@virginmedia Thanks for relying! No difference on reboot and I only have wireless. It’s actually giving less than it did before the upgrade haha. Also I stayed in for an engineer last week who never turned up 😬
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thomas coupe
(@thomas_koop) reported
from
Hucknall under Huthwaite, England
@virginmedia Still no services at all yet the online check says there is an issue.
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Nigel Booth
(@m0cvo) reported
from
Annesley, England
@gm8arv @2m0sql @M0VGA @SOTAbeams @TalkTalk @virginmedia The VM system I have here causes no problems from DC to 23cm (as high as I go currently) the only issue I had was when I tried using a mains data network from Argos and it destroyed 6m. Scrapped once identified.
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Amazon Aquatics
(@AmazonAquatics1) reported
from
Ripley, England
@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
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Will
(@Wilko0103) reported
from
Nottinghamshire, England
@virginmedia There is no fault listed on the website yet when we call we get an automated message saying there's been problems in our area, we can't even use the internet due to the connection being awful
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Tom Jepson
(@thepixelgrid) reported
from
Nottinghamshire, England
I get back from my meetings in town only to find @virginmedia are messing with the internet outside and I’ve got no service. I should have stayed in the co-working space...
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Matt
(@jamawoki) reported
from
Radcliffe on Trent, England
@virginmedia I’ve been on hold for over 50 mins and now the hold music has stopped and it’s just static - but still connected. Help!!
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Will
(@Wilko0103) reported
from
Nottinghamshire, England
@virginmedia I've been suffering from 20-40% packet loss on my broadband for 2 weeks now, I've called up the service team multiple times and I've been given a different date on which it will be fixed 28th,29th,31st and now the 4th I'd like some clarity with what's happening
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Andy Helson
(@andyhelson) reported
from
Nottinghamshire, England
@virginmedia Then you can continue imagining how disappointed I am and look forward to my cancelling your contract at the 1st available opportunity. I, on the other hand, can only imagine that your competitors enjoy your customer service standards far more than I have.
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Andy Helson
(@andyhelson) reported
from
Nottinghamshire, England
@virginmedia Oh see, it’s up to me to chase you is it. I hadn’t realised that the delay in you contacting me was all my fault. I’ve logged my complaint (48 hours now) and still heard nothing back. Good to see Ofcom are on the ball.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rajrajerson
(@rajrajerson) reported
@andy_j_wood @virginmedia Don't get it, I got the boosters. Terrible, so terrible they dont take it back. worth buying a reputable brand
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vanessa
(@vfwoolnough) reported
@virginmedia I have just had the rudest woman (cherry) cut me off. I am trying to cancel my dads mobile sim. he’s had a stroke. I cancelled with you in Jan last year. But he is still being charged. Terrible customer service
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Tim Parkinson
(@TechyTP) reported
@virginmedia Want to know how to get to speak to VM .... Done call the faults department... Call SALES. Call answered in under 2 rings ... Says it all. Customer service.. what's that
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Derren Martin
(@DerrenM_cap_hpi) reported
@virginmedia Yes & been ignored ever since. Until I tweet. Ur obv bothered by bad PR but not customer service.
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Adam Dudley
(@anotherdudley) reported
@RSVPDesign @vmbusiness Seems like it’s patchy as I’ve customers on static IP services off and some online, must be a back IP block or GRE route fault but why are VM not being honest about it? Anyone who calls gets cut off… very very bad and frustrating for people trying to work
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Hannah
(@hpenners17) reported
@virginmedia It says no known issues in the area. This has been going on for months now. We’ve done the same diagnostic problem over and over again. There must be another way to get someone out?
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Amrit Phull
(@Amrit_Phull) reported
@virginmedia I've already called your crappy phone service which takes for ever to speak to someone! I work from home so have requested a call back at 4.15pm...let's see if I get called back....watch this space!!
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Berrak Dyer
(@BerrakDyerPiano) reported
@virginmedia your customer service is appalling! Spoken to 6people on your customer service team, none of whom have managed to help and three have hung up on me. I started off calm but tearing my hair out. #shocking
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Techsub.IT
(@Techsub_IT) reported
@virginmedia @TechyTP @vmbusiness Same here, looks like the systems which assign that static IP addresses has died. Dynamic unaffected. Now 13 and a half hours with no resolution. remember to claim your compensation as per SLA breach.
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Glue Creative
(@gluecreative) reported
@David22095025 @virginmedia Have finally spoken to VMB after nearly two hours! Their server failed at 2am this morning which assigns and handles all static IP addresses - a major service outage affecting all business users. No ETA on resolution but engineers working on it...