Virgin Media Outage Report in Rainworth, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rainworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rainworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Rainworth, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Nottingham, Ilkeston, Ripley, Sutton in Ashfield, Kirkby in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Phone | |
| Nottingham |
Internet | |
| Nottingham |
TV | |
| Nottingham |
Total Blackout | |
| Nottingham |
TV | |
| Mansfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rainworth, England
Latest outage, problems and issue reports in Rainworth and nearby locations:
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Matt
(@jamawoki) reported
from
Nottinghamshire, England
@virginmedia Hey there! Thanks for replying. No I waited another 40 mins and then gave up - I rang this morning but of course I’ve had to go to work and they can’t help me unless at home lol. I was upgraded to 200mb but only ever get 40 (once 212!) :(
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Matt
(@jamawoki) reported
from
Radcliffe on Trent, England
@virginmedia I’ve been on hold for over 50 mins and now the hold music has stopped and it’s just static - but still connected. Help!!
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Steve Sulley
(@SteveSulley1) reported
from
Nottinghamshire, England
@1robeson @virginmedia Any joy .. still not working
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Sataana
(@MrSataana) reported
from
Annesley, England
Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!
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Tom Patterson
(@TAPatto) reported
from
Nottinghamshire, England
@virginmedia We've also never used the phone line or number, so not happy to pay for a service that we only ever had to facilitate Virgin services that we cancelled in July. Had just assumed keeping the number would make life easier! How wrong I was!
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !
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Craig
(@Craig_NFFC) reported
from
Bingham, England
Way to ruin my evening @virginmedia 😡 #RedButton Issues ... Maybe I’m not paying @SkySports enough! #NFFC
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Tom Patterson
(@TAPatto) reported
from
Nottinghamshire, England
@virginmedia Yes - I opted for this option as I was told it was at no cost. At the time I didn't know which provider we were moving to (didn't know if we'd need the landline), and was never advised that I would incur costs for as long as the line was open. Very misleading.
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Will
(@Wilko0103) reported
from
Nottinghamshire, England
@virginmedia I've been suffering from 20-40% packet loss on my broadband for 2 weeks now, I've called up the service team multiple times and I've been given a different date on which it will be fixed 28th,29th,31st and now the 4th I'd like some clarity with what's happening
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Will
(@Wilko0103) reported
from
Nottinghamshire, England
@virginmedia There is no fault listed on the website yet when we call we get an automated message saying there's been problems in our area, we can't even use the internet due to the connection being awful
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Steve Sulley
(@SteveSulley1) reported
from
Nottinghamshire, England
@virginmedia can you sort out the red button issue on tonight’s football ... I pay a lot of money to have sky sports 😡😡 #nffc
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I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
@michaelanffc @Tonydaw00000735 @DaleHaywood @virginmedia @Beeboy0138 Games awful you’re not missing anything 😂
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Tom Jepson
(@thepixelgrid) reported
from
Nottinghamshire, England
I get back from my meetings in town only to find @virginmedia are messing with the internet outside and I’ve got no service. I should have stayed in the co-working space...
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Tom Jepson
(@thepixelgrid) reported
from
Nottinghamshire, England
@jbjon @virginmedia Fix by 7pm or so the service status page says... I’m not counting my chickens, TBH. 4G tethering seems to be pretty swift for now.
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Carol ✨
(@CarolSaysThings) reported
from
Nottinghamshire, England
@rahman_younus @virginmedia I’m with three as well, and it’s been a bloody awful week 😒
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Tom Jepson
(@thepixelgrid) reported
from
Nottinghamshire, England
@virginmedia The postcode check shows no issue but, when there are two engineers (I hope) outside fiddling in the junction box and my hardware test says there’s no signal coming in I imaging it’s probably ***** for now. Really not ideal...
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Tom Patterson
(@TAPatto) reported
from
Nottinghamshire, England
Today's @virginmedia update: I've had 2 separate phone calls from different members of the Customer Retention Team asking if I want to sign back up with them or add any other services to the open phone line. Errrrr..... NO! 😡
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Mark Butterworth
(@markyb82) reported
from
Nottinghamshire, England
@timmy5686 @virginmedia Yeah been there before, the complaint takes just as long but they prob will not charge you for the downtime and call it compensation. Good luck in getting it sorted 😊
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Matt
(@jamawoki) reported
from
Radcliffe on Trent, England
@virginmedia Thanks for relying! No difference on reboot and I only have wireless. It’s actually giving less than it did before the upgrade haha. Also I stayed in for an engineer last week who never turned up 😬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chirag Desai
(@chigzdesai) reported
Absolutely pathetic and disgraceful broadband service from @virginmedia !!!! Constantly cutting out and shocking speed!!
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Paul Freemantle
(@pdf1978) reported
@virginmedia been on hold again after speaking to two different people. Nearly 2 hours and still no one can help me reduce my services ffs. #shitservice
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katie.
(@helloimKatieJo) reported
Hey @virginmedia Having to use my own hot spot to work from home for the 2829192th time this week. On hold for 30mins to be told 'we are in a bad location'. Why do I have to chase for a fluffy response. Oh and big one here - Why am I paying full price for half the service. 😭
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Toya
(@Toyaaaaa23) reported
@virginmedia WiFi is actually the most SHOCKING thing I’ve ever experienced!!! How can one company have so many issues all the time! I’ve lived in this house for 3 months and 98% of the time I’m using my own data! It’s a joke
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Alice Ainsworth
(@aliceains18) reported
@virginmedia who do you email or contact to put in a complaint.
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Edward Daunt
(@EdDaunt) reported
@virginmedia Thanks. Will continue my efforts to get technical help from Virgin. @SkyUK @TalkTalk can you guys provide a better broadband service and customer service than Virgin?
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Lord Marc Corn
(@marcsnappy) reported
@virginmedia I have and you want £14 a month more for the same@services I have. Stupid really, no budging I tried.
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Richard Sullivan
(@shamrock_sully) reported
@virginmedia Thanks for the response, we have the connect app, but it keep saying the password in incorrect even though we haven’t changed it so we can’t connect it to our hub and can’t see any help options that will talk to someone to resolve it. Frustrating.
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Linda Woodcock
(@LindaWoodcock2) reported
@virginmedia can someone please tell me how to cancel my virgin media? Have been trying for months and can’t get through to you. #tooexpensive #betterdealselsewhere #difficulttocancel
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GreenLeaves
(@GreenLe69138272) reported
@virginmedia @SouthamptonFC No seriously thinking of leaving after over a decade as a loyal customer - they only care about signing you up, not you as a long term customer. Will now spend my time researching other companies