Virgin Media outages and service status in Burton upon Trent, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Burton upon Trent, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 7, 6:06 PM GMT+1.
- TV (65%)
- Internet (25%)
- Wi-fi (8%)
- Total Blackout (3%)
The latest reports from users having issues in Burton upon Trent come from postal codes DE15 , DE14 and DE13 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burton upon Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burton upon Trent, England
The most recent Virgin Media outage reports came from the following cities: Burton upon Trent, Swadlincote, Derby, Tamworth, Burntwood, Coalville, and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Burton upon Trent
|
Total Blackout | 1 day ago |
|
Burton upon Trent
|
Internet | 2 days ago |
|
Swadlincote
|
TV | 4 days ago |
|
Derby
|
TV | 5 days ago |
|
Tamworth
|
TV | 8 days ago |
|
Burntwood
|
Internet | 9 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Burton upon Trent, England
Latest outage, problems and issue reports in Burton upon Trent and nearby locations:
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Caitlin Parker🧜🏼♀️🧜🏼♀️ (@ItsOnlyCaitlin) reported from Lichfield, EnglandWasting my data in my own house is the worst. @virginmedia are the worst 😭😭😭
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Ron Yau (@ryau3) reported from Repton, England@virginmedia Reboot will help for a while but have to stop all in the family who still have signal for streaming radio, Xbox or watching Tv on the TiVo every time. How inconvenient is this for all due to a @unreliable service provided by @virginmedia. Had many other issues before as well...
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Paul Moore (@Paul_Reviews) reported from Burntwood, England@SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong This isn't as bad as some would make out. 10 isn't ideal, but it's not insecure either. That's not to say you can't choose an insecure 10 character password however...
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Neil else (@Neilelse1974) reported from Chellaston, England@virginmedia That does not answer the question I spoke to your representative, ‘what is the best price for loyalty you can offer me for the bigger bundle ‘ can you please help me on this. Thanks
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Anthony Bates (@antbates1991) reported from Burton upon Trent, England@virginmedia It's for Virgin Media. Everytime I ring up to try and change something no one over the phone can ever find my account and because of this no one can help me. I want to cancel my package because the offer I'm on expires next month and the services are not worth £84.
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Philip John 🇪🇺 (@something_phil) reported from Lichfield, EnglandThere are going to be *weeks* of follow up at @virginmedia about how the hell they allowed their own status page to be tied to their infrastructure. Pretty useless if your status page goes down when you do.
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National Forest E-Bike Holidays (@Ebike_holidays) reported from Ashby-de-la-Zouch, England@virginmedia It’s even more stressful as we can’t tell her when you will resolve the problem. Extremely poor service.
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Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England@MickHarkin8 @virginmedia Not true, £99 for my colleague at work, been a customer for over 10 years.
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Paul Moore (@Paul_Reviews) reported from Burntwood, England@kinoshitajona @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Agreed, neither are secure and should never be used... however it's certainly possible to make an unbreakable MD5 password.
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Derbydog (@derbydog1976) reported from Stenson Fields, England@virginmedia @virginhelp is there a problem with the internet as mine has just dropped off
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Leanne Biggs (@leannebiggs14) reported from Burton upon Trent, England@virginmedia I wanted to change my mobile phone number over as I’ve recently taken out a new sim only contract along with the TV package however I’m thinking of cancelling it all as the customer service was disgraceful and makes be wonder how I would be spoken to if I ever have to ring again
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harrietparkdavies (@harrietmayx) reported from Lichfield, England@virginmedia reset my virgin router and now won’t turn back on.. help please
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Paul Moore (@Paul_Reviews) reported from Burntwood, England@ScottMcGready @kinoshitajona @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Scott, we use the term "unbreakable" in the trade to imply the credentials cannot be broken in a timeframe which realistically presents a risk to the user... it's not an OED term. Sure, if we're talking to an end-user, you either use a different term or explain the meaning
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Ron Yau (@ryau3) reported from Repton, England@virginmedia I am having the issue now where I cannot update my apps or use twitter through the Wi-fi. But I am streaming tv. @frustrated. Why do I suffer and stop to reboot the router and paying for unreliable service!!
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Chris Seddon (@_Chris_Seddon_) reported from Melbourne, EnglandLooks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!
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Stuart miller-kirkpatrick (@mufcsmk) reported from Measham, England@virginmedia please stop ringing me, il never come back #BYEBYEBYE
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Andy Picken (@andyvic7) reported from Walton upon Trent, England@drummerwhitey @virginmedia Not sure if you’ve done this Steve but when I had issues and no joy I slated them on here every 10 minutes, they finally pulled me into a private chat room and I got things sorted
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Gerry White SEO geek (@dergal) reported from Ashby-de-la-Zouch, England@virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?
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matthew aucote (@matthewaucote) reported from Lichfield, England@virginmedia Broadband been down all morning in Lichfiled area any idea of issue or timescale
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BeKind (@Yolandae) reported@virginmedia do you have any idea when our area will have service? I am unable to reach your customer service to book an engineer.
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Anne-Marie Evans (@BrookesMarie) reported@virginmedia please can someone contact me we have been on the phone for over an hour - give number for IT service to be told they don't deal with customers - given another number which is now out of use
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Daniel (@TheWonderChildd) reported@virginmedia wanna explain my bill hike this month? And the lack of money back from the outage I had?
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mags hutchinson (@hutchinson_mags) reportedYet again let down by @virginmedia who have decided to cut internet off the day before we move
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nikky linnane (@NLinnane) reportedIs Elaine Burke the only tech expert available in Ireland for tv ? She's never off virgin media and now she's on rte news. It would be great if we could have other view points not just one because they are connected to the right people.
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Marifi (@me_marifi) reported. @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP
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KG ExTiNcTiOn (@KG_ExTiNcTiOn) reported@virginmedia 20 hours for an estimated time of fix is an absolute joke
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Philip todd (@Twobobtodd) reported@virginmedia ive now spoken to three of your customer services team over the last few days to confirm at the end of my contract which was 31 May I wanted all my tv package to be ceased and broadband services to be reduced to 350mb on a rolling contract...tv still working!!
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Chris McGregor (@CmucG) reported@virginmedia terrible customer service. I recently joined. Supposed to have netflix included and have no idea how to activate it and swap my current account to it. Was supposed to get an email within 48 hours. It's been a week now and still nothing, even after a phone call
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Ali@Makely (@MakelyStudio) reported10 years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at some of the world's most recognised brands. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. Now I build the same systems for funded startups.