Virgin Media outages and service status in Burton upon Trent, England
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Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Burton upon Trent, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 28, 3:40 PM GMT+1.
- Internet (75%)
- Wi-fi (17%)
- Phone (8%)
The latest reports from users having issues in Burton upon Trent come from postal codes DE13 and DE14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burton upon Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burton upon Trent, England
The most recent Virgin Media outage reports came from the following cities: Burton upon Trent, Tamworth, Derby, Burntwood, and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Burton upon Trent
|
Internet | 13 hours ago |
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Burton upon Trent
|
Internet | 18 hours ago |
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Burton upon Trent
|
Phone | 19 hours ago |
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Tamworth
|
Internet | 2 days ago |
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Tamworth
|
Wi-fi | 2 days ago |
|
Derby
|
Internet | 10 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Burton upon Trent, England
Latest outage, problems and issue reports in Burton upon Trent and nearby locations:
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Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, EnglandWell @virginmedia my TiVo box is stuck in starting up mode (2 hours) and needs a technician, not available until Tuesday. Piss poor service and your telephone manner leaves a lot to be desired. Waiting for you to get in touch 🤬
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Gemma Brayne (@Gemgwar) reported from Armitage with Handsacre, England@virginmedia really not impressed with your service. No idea what is going on and when I’m actually getting my broadband. Your team just keep lying to me and it’s frustrating!!
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Kim Etheridge (@ketheridge71) reported from Lichfield, England@virginmedia No TV or BB following #powercut at WS14. Do you have a fix time as status update on website all Green!
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iTz Me Yo 🌐 (@topper1973) reported from Coalville, England@mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!
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♥ Maesie & Oban ♥ (@karen_64frost) reported from Ibstock, England@virginmedia Rotten lousy spiteful behaviour. All because I have the freedom of choice as to whom my service provider will be. Virgin, you’ve done a sterling job in holding things up.....childish. Well done. Disgraceful.
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Stuart Hurcombe (@5tu1987) reported from Armitage with Handsacre, England@virginmedia You mean the number we have used that have fed us countless information that is untrue/impossible to achieve to try and ‘keep us happy’. Also love the identical response to the previous tweet.. Nice template! Hopefully speak to someone in the week who maybe WANTS to help us
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Billy Robson✊🏻💨 (@billyrobson) reported from Ashby-de-la-Zouch, England@virginmedia have we got a problem in LE65 2PP
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Ron Yau (@ryau3) reported from Repton, England@virginmedia Reboot will help for a while but have to stop all in the family who still have signal for streaming radio, Xbox or watching Tv on the TiVo every time. How inconvenient is this for all due to a @unreliable service provided by @virginmedia. Had many other issues before as well...
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Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England@MickHarkin8 @virginmedia Not true, £99 for my colleague at work, been a customer for over 10 years.
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Alexandra Johnson (@ASJPhotography) reported from Coalville, England@virginmedia One of your tech engineers confirmed the problem in our local area and following a conversation with customer service they kept trying to get me to create multiple networks for speed. This wasn’t the problem, the problem was amplifiers in the local area!!
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Shaun Reeves (@shaunreeves) reported from Fradley and Streethay, England@virginmedia It appears to have been resolved. However it is rather alarming to hear members of our village had been told by your customer service team “the earliest fix would be 6th Jan 2021”.
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SketchXZ (@SketchXZ) reported from Burntwood, EnglandSorry stream was cut short @virginmedia decided it was gna go down 🖕 #twitch #internetproblems
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Michael Sarjeant (@sarjeantm01) reported from Burton upon Trent, England@toik1961 @virginmedia I think there was something all our Internet dropped out now our #alexa network is not working #internetoutage
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Amara Pickerill (@amarapickerill) reported from Walton upon Trent, England@virginmedia please tell me how to contact your complaints department as I have an ongoing issue with your mobile department that’s been raised over the last 12 months and no one can help me! #poorcustomerservice #virginmobile #complaint #help
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harrietparkdavies (@harrietmayx) reported from Lichfield, England@virginmedia reset my virgin router and now won’t turn back on.. help please
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Chris Myers (@chrismyers66) reported from Coalville, England@virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off
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Paul Moore (@Paul_Reviews) reported from Burntwood, England@ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong No, bash both :) As I said, it's a poor policy by comparison but I'd rather advise the user on how to choose a secure 10 character password than waste time preaching security to a social media staffer :)
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Ritz (@RitzNarshi) reported from Lichfield, EnglandWatching @virginmedia engineers install cabling to a property opposite. Residents moved in yesterday. They’re not in, nor is their neighbour. Didn’t stop the engineers lifting the neighbour’s lawn to drill and feed through cabling. Terrible.
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Neil else (@Neilelse1974) reported from Chellaston, England@virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Green (@pgreen83) reported@virginmedia just wanted to say. You ignored my last message and my DM. Sent out a replacement box for 360 box that was already working. Red button stopped working (national issue) now my second box isn’t working and internet going down as well. What is going on!!! Fuming here
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Joey C (@Joeurovision24) reported@danielarf21 I’m with you on Virgin Media not showing it anymore, really disappointing tbh as there was a fanbase for it. But willing to give this series a go, the trailer isn’t the worst. People saying it’s “Ai Slop” need to chill, unfortunately it’s gonna be the norm for a lot of shows
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Cakes6G | Art on Objkt (@Cakes6G) reported@CheekyVic @virginmedia That's why I left years ago, awful customer service, awful products.
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David James Pearce (@pearceswan) reported@MariaSale8 @virginmedia If I were you, I would call for technical assistance for some reason your messages are coming to me. I am a Virgin Media Customer not a technical advisor.
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Billy (@navanac1982) reported@DaveRutt2 @virginmedia I've just cancelled my home move request as they gave me a new 2 year contract (which I was never told about) that doubles in price after a year. This is my first time moving, been with virgin for almost 18 years. They won't be getting installed at my new home
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Paul Rich (@PaulRic59799558) reported@CheekyVic @virginmedia There all the same I’m afraid I’m with talk talk iv had so many problems with my internet speed iv given up
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Dmh (@Dmhches) reported@virginmedia I am having wi fi issues now, I haven’t been able to access the red button on sky sports for some time now and frankly I’m fed up. Please can you advise on the current wi fi issues and what options I have for exiting my contract without penalty
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KopiteinPoland (@KopiteinPoland) reportedI never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain
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Eyezwideopen (@Eyezwideopen3) reportedDO NOT SIGN UP FOR THIS COMPANY, WORST COMPANY EVER. WILL CHANGE THINGS ON UR ACCOUNT WITHOUT CONSENT AND THEN ADD LATE FEES @virginmedia
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Karen Fleming (@KarenFleming36) reported@virginmedia sent a DM, been waiting over 30 minutes to speak to someone on the phone. I can’t watch TV after Virgin was installed less than 48hours ago. Please help!