Virgin Media Outage Report in Burton upon Trent, Staffordshire, England
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The latest reports from users having issues in Burton upon Trent come from postal codes DE14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (10%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Burton upon Trent, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Lichfield, Tamworth, Burton upon Trent, Swadlincote and Coalville.
City | Problem Type | Report Time |
---|---|---|
Derby | Internet | |
Derby | Internet | |
Lichfield | Wi-fi | |
Tamworth | Wi-fi | |
Derby | ||
Burton upon Trent | Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Burton upon Trent, England
Latest outage, problems and issue reports in Burton upon Trent and nearby locations:
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Neil else
(@Neilelse1974) reported
from
Chellaston, England
@virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !
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Anthony Bates
(@antbates1991) reported
from
Burton upon Trent, England
New tactics from Virgin Media, ring up to cancel, they say they can't find your account and then put the phone down. 🖕🖕
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Anthony Bates
(@antbates1991) reported
from
Burton upon Trent, England
@virginmedia It's for Virgin Media. Everytime I ring up to try and change something no one over the phone can ever find my account and because of this no one can help me. I want to cancel my package because the offer I'm on expires next month and the services are not worth £84.
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Kim Etheridge
(@ketheridge71) reported
from
Lichfield, England
@virginmedia No TV or BB following #powercut at WS14. Do you have a fix time as status update on website all Green!
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Ritz
(@RitzNarshi) reported
from
Lichfield, England
Watching @virginmedia engineers install cabling to a property opposite. Residents moved in yesterday. They’re not in, nor is their neighbour. Didn’t stop the engineers lifting the neighbour’s lawn to drill and feed through cabling. Terrible.
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iTz Me Yo 🌐
(@topper1973) reported
from
Coalville, England
@mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!
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David Rathband
(@YidBarmy) reported
from
Burntwood, England
Virgin Media customer service is non existent. 6 times today I’ve called to make changes to my package. I’ve waited on average 50 minutes each time only to be cut off each time. You can add to your package on line but you can’t remove anything. Just wait till normality returns...
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Chris Seddon
(@_Chris_Seddon_) reported
from
Melbourne, England
Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!
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Neil Johnson
(@neilmjohnson72) reported
from
Ashby-de-la-Zouch, England
@virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!
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jamie ford
(@superjayslim) reported
from
Coalville, England
@ash_tunstall @virginmedia Sky working fine. Streaming shit loads!
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Stuart Windle
(@stuwin1) reported
from
Stenson Fields, England
@virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend
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Andy Picken
(@andyvic7) reported
from
Walton upon Trent, England
@drummerwhitey @virginmedia Not sure if you’ve done this Steve but when I had issues and no joy I slated them on here every 10 minutes, they finally pulled me into a private chat room and I got things sorted
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off
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Stuart Clarke
(@Clarkey198) reported
from
Hilton, England
@virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2
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matthew aucote
(@matthewaucote) reported
from
Lichfield, England
@virginmedia Broadband been down all morning in Lichfiled area any idea of issue or timescale
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Caitlin Parker🧜🏼♀️🧜🏼♀️
(@caitlinaimeep) reported
from
Lichfield, England
It’s like @virginmedia are trying to get people to upgrade their broadband during lockdown otherwise they’re gonna give you shit service 🧐🧐🧐
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James Dawes
(@dawesje) reported
from
Burton upon Trent, England
@virginmedia just like to say what a load of rubbish your service is! And I’m not even with you
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia how can I contact you to cancel my service
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Philip John 🇪🇺
(@something_phil) reported
from
Lichfield, England
There are going to be *weeks* of follow up at @virginmedia about how the hell they allowed their own status page to be tied to their infrastructure. Pretty useless if your status page goes down when you do.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Huskinson
(@Borolad_1986) reported
@craigdouglas_ Thank **** the Virgin media red button for football ain't working mate I'm watching Bear Grylls instead
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Karl Chandler
(@KarlChandler99) reported
@virginmedia Sound keeps cutting out .. BT load of crap
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Anthony Horan
(@AnthonyHoran7) reported
@virginmedia Just bt ultimate channel all other bt sports channels ok.said last week virgin were aware of issues with the channel but still playing up tonite
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Hoof_there_it_is.🏴
(@SD8716) reported
@Lowriiii19 @virginmedia Loads of people having same problem.
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Damon C
(@DamonCochrane) reported
@virginmedia It’s well into second half now and still not working what am I getting back for this then? £
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william sigsworth
(@BSiggyme) reported
@bean__face @virginmedia @virginhelp Sorry lad no idea mine just says TiVo box lad it's normal 511 or 513 the wifey press the red button then press i for information then go down the list pic your team then select it
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Teresa Cave
(@TeresaC1970) reported
@virginmedia No, the Complaints department promised 5 days, I keep ringing and each time I ring, I can be on the phone or web chat for over an hour, I'm accused of being a liar. I don't get any help when I ring and have to spend ages trying to explain everything every time.
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william sigsworth
(@BSiggyme) reported
@virginmedia @virginhelp No idea TiVo box the wife had to call the virgin last time within 1/2 second it was back on some chap sed someone never tune it in thanks for looking though
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gasta
(@gastanuke) reported
@virginmedia It's been going on for a while. And it's both wired and wireless. Now the status tells me that there are known issues.
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william sigsworth
(@BSiggyme) reported
@DarrenRowe3 @MichelleBath @virginmedia Press red button then i for information then go down list for the Mach your looking for we got Middlesbrough on but rong commentary