Virgin Media

Virgin Media Outage Report in Burton upon Trent, Staffordshire, England

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The latest reports from users having issues in Burton upon Trent come from postal codes DE15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Burton upon Trent, Staffordshire, England 03/19/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Burton upon Trent, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Derby, Burntwood, Tamworth, Lichfield, Burton upon Trent, Coalville, Uttoxeter and Swadlincote.

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City Problem Type Report Time
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomBurntwood Internet
United KingdomBurntwood Wi-fi
United KingdomTamworth Internet
United KingdomLichfield TV

Community Discussion

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Virgin Media Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • leannebiggs14 Leanne Biggs (@leannebiggs14) reported from Burton upon Trent, England

    Absolutely disgusted with @virginmedia mobile customer services. Ring up and after 10 seconds get told to GET TO THE POINT I was actually ringing to change my mobile number as I’ve just taken a new contract out with you. I will be better off staying where I am 😡 #virginmedia

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @ScottMcGready @kinoshitajona @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Scott, we use the term "unbreakable" in the trade to imply the credentials cannot be broken in a timeframe which realistically presents a risk to the user... it's not an OED term. Sure, if we're talking to an end-user, you either use a different term or explain the meaning

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @leicscyberaware @SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong The irony here is 3 random words can be broken in as little as 40 seconds, maximum 50 minutes. A 10 character random password, by comparison, would take 7 weeks with the same hardware.

  • dazfuller Darren Fuller (@dazfuller) reported from West Hallam, England

    @virginmedia And that information is exactly the problem and the thing which needs reviewing by your security teams. It's terrible advice!

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong This isn't as bad as some would make out. 10 isn't ideal, but it's not insecure either. That's not to say you can't choose an insecure 10 character password however...

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Because "secure" requires a context which neither the OP nor yourself have given. 99% of my passwords are 12 chars, A-Z, a-z, 0-9. They're not being broken in my lifetime... so to claim 10 is sufficient to justify leaving is daft.

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @kinoshitajona @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Agreed, neither are secure and should never be used... however it's certainly possible to make an unbreakable MD5 password.

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    Well @virginmedia my TiVo box is stuck in starting up mode (2 hours) and needs a technician, not available until Tuesday. Piss poor service and your telephone manner leaves a lot to be desired. Waiting for you to get in touch 🤬

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong I didn't say it was perfectly fine... but it's certainly possible to pick a secure 10 character PW within those constraints. I was a VM customer for 2 decades... I can't recall ever losing sleep over this.

  • karen_64frost ♥ Maesie & Oban ♥ (@karen_64frost) reported from Ibstock, England

    @virginmedia Rotten lousy spiteful behaviour. All because I have the freedom of choice as to whom my service provider will be. Virgin, you’ve done a sterling job in holding things up.....childish. Well done. Disgraceful.

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong No, bash both :) As I said, it's a poor policy by comparison but I'd rather advise the user on how to choose a secure 10 character password than waste time preaching security to a social media staffer :)

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    @virginmedia I am having the issue now where I cannot update my apps or use twitter through the Wi-fi. But I am streaming tv. @frustrated. Why do I suffer and stop to reboot the router and paying for unreliable service!!

  • leannebiggs14 Leanne Biggs (@leannebiggs14) reported from Burton upon Trent, England

    @virginmedia I wanted to change my mobile phone number over as I’ve recently taken out a new sim only contract along with the TV package however I’m thinking of cancelling it all as the customer service was disgraceful and makes be wonder how I would be spoken to if I ever have to ring again

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @leicscyberaware @SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong You're right, it's not good enough... but it's not insecure either. I debunked 3 random words years ago. Now *that* is poor advice.

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    Writing this using O2 mobile network at home because my @virginmedia fibre is @unreliable. Cannot get to the internet or stream tv but on mobile data it was effortless. Considering going back to BT as they seem to be more consistent.

  • ItsOnlyCaitlin Caitlin Parker🧜🏼‍♀️🧜🏼‍♀️ (@ItsOnlyCaitlin) reported from Lichfield, England

    Wasting my data in my own house is the worst. @virginmedia are the worst 😭😭😭

  • karen_64frost ♥ Maesie & Oban ♥ (@karen_64frost) reported from Ibstock, England

    @virginmedia Absolutely disgusted with this service. Decided to change to another service provider, given 30 day notice only to find Virgin will not release the all important TELEPHONE NUMBER before 30 days up. How SPITEFUL Thanks for that😡

  • ubermodd spooky sad face 🙁🎃 (@ubermodd) reported from Lichfield, England

    why is virgin media down though

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    @virginmedia I have a hub 3.0 and showing white light. No change to the light with the issue.

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    @virginmedia Reboot will help for a while but have to stop all in the family who still have signal for streaming radio, Xbox or watching Tv on the TiVo every time. How inconvenient is this for all due to a @unreliable service provided by @virginmedia. Had many other issues before as well...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Squibbmeister Christiaan Squibb (@Squibbmeister) reported

    @virginmedia Anyone else reported any issues playing recorded 4k programmes ?

  • StewCElliott Stew Elliott 🔶 (@StewCElliott) reported

    @virginmedia Intermittent at the moment is down more than it is up and unusably slow when it's up. This is not okay at all.

  • carping_adz Adz (@carping_adz) reported

    @virginmedia T3 timeout critical issues. Internet drops every 2 mins. Think the upstream power is to high. I did speak to someone on the phone. He said there was an outage but he didn’t understand anything I said just said it’ll be fixed by the 3rd. Just wanted clarification. Obviously lies

  • SusanDaisley SueD 💙 (@SusanDaisley) reported

    @virginmedia no internet in B38. Any problems?

  • peter151120011 peter 🌈🏳️‍🌈 (@peter151120011) reported

    @virginmedia need help sorting a problem. Already rang customer services and got no-where with it, the section of your website i need is 'down'.

  • meuh_vache Jeni McAuley OT (@meuh_vache) reported

    @virginmedia Yes several times they are adamant the data has been used with something running in the background that my mother had no idea about. She has never looked on a single webpage

  • applezyyy Applezy (@applezyyy) reported

    Please fix my internet or a follow Virgin Media

  • applezyyy Applezy (@applezyyy) reported

    Fix might internet Virgin media or a follow

  • IvIRDylan_OG IvIRDylan OG (@IvIRDylan_OG) reported

    @virginmedia We rung that number and all that was said was there was an intermittent problem and messaged a link of things we can do at home which we've already tried and it doesn't work Sorry to say we may also be changing not my choice but owner of house isn't happy with it and wants change

  • dr_banta92 DrBanta92 (@dr_banta92) reported

    @virginmedia @udhayshh My interest is down . Has this been reported ?