Virgin Media Outage Report in Burton upon Trent, Staffordshire, England
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The latest reports from users having issues in Burton upon Trent come from postal codes DE15, DE14 and DE13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Burton upon Trent, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Ashby de la Zouch, Tamworth, Derby, Burton upon Trent, Burntwood, Swadlincote and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ashby de la Zouch |
Internet | |
| Tamworth |
Internet | |
| Derby |
Wi-fi | |
| Burton upon Trent |
Internet | |
| Derby |
Internet | |
| Tamworth |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Burton upon Trent, England
Latest outage, problems and issue reports in Burton upon Trent and nearby locations:
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Derbydog
(@derbydog1976) reported
from
Stenson Fields, England
@virginmedia @virginhelp is there a problem with the internet as mine has just dropped off
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia how can I contact you to cancel my service
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Gerry White SEO geek
(@dergal) reported
from
Ashby-de-la-Zouch, England
@virginmedia I tried - I assume it doesn't work on a mobile!?
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Ritz
(@RitzNarshi) reported
from
Lichfield, England
Watching @virginmedia engineers install cabling to a property opposite. Residents moved in yesterday. They’re not in, nor is their neighbour. Didn’t stop the engineers lifting the neighbour’s lawn to drill and feed through cabling. Terrible.
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James Dawes
(@dawesje) reported
from
Burton upon Trent, England
@virginmedia just like to say what a load of rubbish your service is! And I’m not even with you
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Measham, England
@virginmedia please stop ringing me, il never come back #BYEBYEBYE
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Gerry White SEO geek
(@dergal) reported
from
Ashby-de-la-Zouch, England
@virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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whatsitallabout!!
(@horseracingmama) reported
from
Burton upon Trent, England
@virginmedia can’t wait till they read the feedback on the email survey they asked me to do they scored a massive 0 from me and no I would not recommend them and will never go back to them either!!
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Chris Seddon
(@_Chris_Seddon_) reported
from
Melbourne, England
Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!
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Philip John 🇪🇺
(@something_phil) reported
from
Lichfield, England
There are going to be *weeks* of follow up at @virginmedia about how the hell they allowed their own status page to be tied to their infrastructure. Pretty useless if your status page goes down when you do.
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Stuart Clarke
(@Clarkey198) reported
from
Hilton, England
@virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2
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Caitlin Parker🧜🏼♀️🧜🏼♀️
(@caitlinaimeep) reported
from
Lichfield, England
It’s like @virginmedia are trying to get people to upgrade their broadband during lockdown otherwise they’re gonna give you shit service 🧐🧐🧐
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Andy Picken
(@andyvic7) reported
from
Walton upon Trent, England
@drummerwhitey @virginmedia Not sure if you’ve done this Steve but when I had issues and no joy I slated them on here every 10 minutes, they finally pulled me into a private chat room and I got things sorted
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Shaun Reeves
(@shaunreeves) reported
from
Fradley and Streethay, England
@virginmedia Lichfield area having problems. I’ve gone from 600mbps this morning to less than a meg. According to online no know issues. Connect app and your online diagnostic tool doesn’t support Hub4 so can even test that way. Done a rest of hub. Nothing. Help!
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off
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Kim Etheridge
(@ketheridge71) reported
from
Lichfield, England
@virginmedia No TV or BB following #powercut at WS14. Do you have a fix time as status update on website all Green!
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iTz Me Yo 🌐
(@topper1973) reported
from
Coalville, England
@mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!
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Neil else
(@Neilelse1974) reported
from
Chellaston, England
@virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !
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Shaun Reeves
(@shaunreeves) reported
from
Fradley and Streethay, England
@virginmedia It appears to have been resolved. However it is rather alarming to hear members of our village had been told by your customer service team “the earliest fix would be 6th Jan 2021”.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leon Agius
(@Lagius09) reported
@virginmedia Honestly the worst service I’ve ever had, when all I asked was for something simple to happen. You then don’t do it, and don’t refund me for something g u forgot to do. And just keep telling me to call and ask again! What’s the point
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Andy R
(@AndyinPoole) reported
@virginmedia The problem was your operator added Homework’s to my package without telling me or getting my permission. It’s been sorted now. Thanks.
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Alicia Benjamin
(@xxabenjaminxx) reported
@virginmedia internet down any information?
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whatsthisthen
(@olive1984) reported
@virginmedia How have you not sent any updates since this? Your service is not good enough. Thousands of people won’t have been able to work today and it’s your fault.
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ComPete
(@pcampbell162) reported
@virginmedia Good afternoon. I'm a customer that is now out of contract . Rang this morning and told 1gb is 80euros per month and 500mb is 70 euros per month . I've with virgin for many years and think charging not giving a new contract is a not on . Look forward to response
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Dougie Poole-Reid 🏳️🌈
(@dcr_1999) reported
Amazing response from @virginmedia to a complaint sent in yesterday regarding the intermittent outages yesterday. "We have reviewed your account and we do not find any issues in the area that could be affecting your services." Absolute joke of a response
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Albert
(@SgtAlbert69) reported
Worse thing about Virgin Media is their customer services. No-one speaks English.... #virginmedia
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Derek Williams
(@djwpilgrim) reported
@LeePartridge16 @virginmedia @SkyGroup Ring up and Cancel,don't budge and then go on line and sign up as a new customer
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Hey
(@InTheNet2022) reported
@virginmedia Need help with a payment problem and cant find live chat on the website.
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Ria
(@Ria2109) reported
I had paused my children's devices two days ago @virginmedia and my hub is still not connecting to the virgin media connect app. Please sort out your services, it's CRAP!!!!