Virgin Media outages and service status in Burton upon Trent, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Burton upon Trent, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 8, 10:45 AM GMT+1.
- Internet (40%)
- Wi-fi (40%)
- TV (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burton upon Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burton upon Trent, England
The most recent Virgin Media outage reports came from the following cities: Tamworth, Derby, Burntwood, Lichfield, Burton upon Trent, and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Tamworth
|
Wi-fi | 23 hours ago |
|
Derby
|
Internet | 1 day ago |
|
Derby
|
Internet | 9 days ago |
|
Derby
|
Internet | 21 days ago |
|
Derby
|
Internet | 21 days ago |
|
Burntwood
|
Internet | 25 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burton upon Trent, England
Latest outage, problems and issue reports in Burton upon Trent and nearby locations:
-
Gabe (@SummerfieldGabe) reported from Lichfield, Englandomg @virginmedia has the WORST customer service 😭🔫
-
Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England@MickHarkin8 @virginmedia Not true, £99 for my colleague at work, been a customer for over 10 years.
-
Stuart Hurcombe (@5tu1987) reported from Armitage with Handsacre, England@virginmedia You mean the number we have used that have fed us countless information that is untrue/impossible to achieve to try and ‘keep us happy’. Also love the identical response to the previous tweet.. Nice template! Hopefully speak to someone in the week who maybe WANTS to help us
-
Wie-Men Ho (@WieMenHo) reported from Lichfield, EnglandNot surprised re @virginmedia especially on the TV side - my issues remain unresolved following my attempts to reduce my tv package without being given the assurances or certainty of what channels would actually be removed and what would remain!
-
Amara Pickerill (@amarapickerill) reported from Walton upon Trent, England@virginmedia please tell me how to contact your complaints department as I have an ongoing issue with your mobile department that’s been raised over the last 12 months and no one can help me! #poorcustomerservice #virginmobile #complaint #help
-
Anthony Bates (@antbates1991) reported from Burton upon Trent, EnglandNew tactics from Virgin Media, ring up to cancel, they say they can't find your account and then put the phone down. 🖕🖕
-
Wie-Men Ho (@WieMenHo) reported from Lichfield, EnglandShocking telephone service @virginmedia - want to reduce my TV package. Don’t want movies or BT sports any more. Can’t tell me what package I would move on to. Whether I lose any other channels or even if I lose HD channels.
-
satyan panchal (@satyanimi) reported from Coalville, England@virginmedia I will try once more otherwise yet another complaint Customer care will determine future business and future recommendations is something that seems to get ignored by Virgin.
-
Wie-Men Ho (@WieMenHo) reported from Lichfield, England@virginmedia Again, why is it so complicated. Designed to frustrate the customer and so they stick with the more expensive package. Your team member could not understand my basic request, which is very concerning. Listen back to the call. Play it to @ofcom they have my consent to listen to it
-
Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England@virginmedia a new low, even by your standards, 4th TiVo box in 18 months and this one managed 20 days before breaking down 👏👏👏
-
Mark Crossley (@mkcU2war) reported from Fradley and Streethay, England@virginmedia you have been taking money out of my account, and after an hour + on the phone you are unable to tell me why. It’s looking like theft. Disgraceful service.
-
satyan panchal (@satyanimi) reported from Coalville, England@virginmedia It's so difficult speaking to customer care as they do not listen to your needs. I will need to cancel or downngrade to a price I can afford. Can't be hard can it. I am out of my 11 month contract and go anywhere if I don't get a reasonable offer to stay
-
Mark Crossley (@mkcU2war) reported from Fradley and Streethay, England@virginmedia been on the phone for over an hour then you’ve just cut me off. You have been taking payments from me and you cannot tell me what I’m paying for. It’s looking like theft. Disgraceful service.
-
Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England@BBCWatchdog can you help me with @virginmedia please. 4 faulty boxes in 18 months, overcharged for the package I have, they never answer the phone 🤬🤯
-
Gemma Brayne (@Gemgwar) reported from Armitage with Handsacre, England@virginmedia really not impressed with your service. No idea what is going on and when I’m actually getting my broadband. Your team just keep lying to me and it’s frustrating!!
-
Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England@virginmedia poor, very poor, in fact absolutely useless
-
Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England@BBCWatchdog Is it me or is @virginmedia really poor with customer service!!
-
Billy Robson✊🏻💨 (@billyrobson) reported from Ashby-de-la-Zouch, England@virginmedia have we got a problem in LE65 2PP
-
Stuart Hurcombe (@5tu1987) reported from Armitage with Handsacre, England@Gemgwar @virginmedia Basically.. nobody knows what the process is! Told we had to wait in ALL DAY yesterday for nobody to come (when we apparently now it’s only a package being delivered) STILL! nobody is clear if it’s a package being delivered or an engineer. Shocking service for what we are paying!
-
harrietparkdavies (@harrietmayx) reported from Lichfield, England@virginmedia reset my virgin router and now won’t turn back on.. help please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Beefy Blue Banana (@BeefyBlueBanana) reported from Manchester, EnglandAnyone else having major problems with @virginmedia this morning?? Upgraded to the 1gig and it's been a lot worse than the 350mb package so far.. 🤦
-
Sutton_CW (@cj_buzz) reported@virginmedia You do know there have been 5000 tweets in the last hour that all your tv services and website are down?!?
-
-
Martin Dorney (@martd69) reported@virginmedia can you Pin a tweet to your twitter page acknowledging you have an issue with your service to stop everyone trying the trouble shooting tips that obviously won't work as the problem is your end? Cheers
-
Julia 🦁💙 (@OffBrandHeels) reportedSo everyone's @virginmedia TV box is down, right?
-
Tracy Wyatt (@vamp1228) reported@virginmedia tv down in Yate. Not able to check service status as your website is down as well.
-
Ross Aitken (@ross_66) reported@virginmedia can you advise if an outage? No tv or internet in Paisley. Update would be appreciated b
-
Shezy (@imeche_engineer) reportedVirginmedia down ? 🤔
-
Sean Mcnally (@SeanMcn99075899) reported@virginmedia any reason why your TV service and website is down as we can't report the issue #tvserviceoutageinlondon
-
Iscariot Reborn (@IscariotReborn) reported@virginmedia @SwindyMiller Your link doesn't work either - can you fix that while you're at it.