Virgin Media

Virgin Media Outage Report in Burton upon Trent, Staffordshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Burton upon Trent come from postal codes DE14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Burton upon Trent, Staffordshire, England 03/28/2024 15:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Burton upon Trent, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Derby, Lichfield, Tamworth, Burton upon Trent, Swadlincote and Coalville.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomLichfield Wi-fi
United KingdomTamworth Wi-fi
United KingdomDerby E-mail
United KingdomBurton upon Trent Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • Neilelse1974 Neil else (@Neilelse1974) reported from Chellaston, England

    @virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !

  • antbates1991 Anthony Bates (@antbates1991) reported from Burton upon Trent, England

    New tactics from Virgin Media, ring up to cancel, they say they can't find your account and then put the phone down. 🖕🖕

  • antbates1991 Anthony Bates (@antbates1991) reported from Burton upon Trent, England

    @virginmedia It's for Virgin Media. Everytime I ring up to try and change something no one over the phone can ever find my account and because of this no one can help me. I want to cancel my package because the offer I'm on expires next month and the services are not worth £84.

  • ketheridge71 Kim Etheridge (@ketheridge71) reported from Lichfield, England

    @virginmedia No TV or BB following #powercut at WS14. Do you have a fix time as status update on website all Green!

  • RitzNarshi Ritz (@RitzNarshi) reported from Lichfield, England

    Watching @virginmedia engineers install cabling to a property opposite. Residents moved in yesterday. They’re not in, nor is their neighbour. Didn’t stop the engineers lifting the neighbour’s lawn to drill and feed through cabling. Terrible.

  • topper1973 iTz Me Yo 🌐 (@topper1973) reported from Coalville, England

    @mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!

  • YidBarmy David Rathband (@YidBarmy) reported from Burntwood, England

    Virgin Media customer service is non existent. 6 times today I’ve called to make changes to my package. I’ve waited on average 50 minutes each time only to be cut off each time. You can add to your package on line but you can’t remove anything. Just wait till normality returns...

  • Watto_Clare Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

  • _Chris_Seddon_ Chris Seddon (@_Chris_Seddon_) reported from Melbourne, England

    Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!

  • neilmjohnson72 Neil Johnson (@neilmjohnson72) reported from Ashby-de-la-Zouch, England

    @virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!

  • superjayslim jamie ford (@superjayslim) reported from Coalville, England

    @ash_tunstall @virginmedia Sky working fine. Streaming shit loads!

  • stuwin1 Stuart Windle (@stuwin1) reported from Stenson Fields, England

    @virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend

  • andyvic7 Andy Picken (@andyvic7) reported from Walton upon Trent, England

    @drummerwhitey @virginmedia Not sure if you’ve done this Steve but when I had issues and no joy I slated them on here every 10 minutes, they finally pulled me into a private chat room and I got things sorted

  • chrismyers66 Chris Myers (@chrismyers66) reported from Coalville, England

    @virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off

  • Clarkey198 Stuart Clarke (@Clarkey198) reported from Hilton, England

    @virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2

  • matthewaucote matthew aucote (@matthewaucote) reported from Lichfield, England

    @virginmedia Broadband been down all morning in Lichfiled area any idea of issue or timescale

  • caitlinaimeep Caitlin Parker🧜🏼‍♀️🧜🏼‍♀️ (@caitlinaimeep) reported from Lichfield, England

    It’s like @virginmedia are trying to get people to upgrade their broadband during lockdown otherwise they’re gonna give you shit service 🧐🧐🧐

  • dawesje James Dawes (@dawesje) reported from Burton upon Trent, England

    @virginmedia just like to say what a load of rubbish your service is! And I’m not even with you

  • chrismyers66 Chris Myers (@chrismyers66) reported from Coalville, England

    @virginmedia how can I contact you to cancel my service

  • something_phil Philip John 🇪🇺 (@something_phil) reported from Lichfield, England

    There are going to be *weeks* of follow up at @virginmedia about how the hell they allowed their own status page to be tied to their infrastructure. Pretty useless if your status page goes down when you do.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Borolad_1986 James Huskinson (@Borolad_1986) reported

    @craigdouglas_ Thank **** the Virgin media red button for football ain't working mate I'm watching Bear Grylls instead

  • KarlChandler99 Karl Chandler (@KarlChandler99) reported

    @virginmedia Sound keeps cutting out .. BT load of crap

  • AnthonyHoran7 Anthony Horan (@AnthonyHoran7) reported

    @virginmedia Just bt ultimate channel all other bt sports channels ok.said last week virgin were aware of issues with the channel but still playing up tonite

  • SD8716 Hoof_there_it_is.🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SD8716) reported

    @Lowriiii19 @virginmedia Loads of people having same problem.

  • DamonCochrane Damon C (@DamonCochrane) reported

    @virginmedia It’s well into second half now and still not working what am I getting back for this then? £

  • BSiggyme william sigsworth (@BSiggyme) reported

    @bean__face @virginmedia @virginhelp Sorry lad no idea mine just says TiVo box lad it's normal 511 or 513 the wifey press the red button then press i for information then go down the list pic your team then select it

  • TeresaC1970 Teresa Cave (@TeresaC1970) reported

    @virginmedia No, the Complaints department promised 5 days, I keep ringing and each time I ring, I can be on the phone or web chat for over an hour, I'm accused of being a liar. I don't get any help when I ring and have to spend ages trying to explain everything every time.

  • BSiggyme william sigsworth (@BSiggyme) reported

    @virginmedia @virginhelp No idea TiVo box the wife had to call the virgin last time within 1/2 second it was back on some chap sed someone never tune it in thanks for looking though

  • gastanuke gasta (@gastanuke) reported

    @virginmedia It's been going on for a while. And it's both wired and wireless. Now the status tells me that there are known issues.

  • BSiggyme william sigsworth (@BSiggyme) reported

    @DarrenRowe3 @MichelleBath @virginmedia Press red button then i for information then go down list for the Mach your looking for we got Middlesbrough on but rong commentary