Virgin Media outages and service status in Burton upon Trent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Burton upon Trent, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 8, 10:45 AM GMT+1.
- Internet (40%)
- Wi-fi (40%)
- TV (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burton upon Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burton upon Trent, England
The most recent Virgin Media outage reports came from the following cities: Tamworth, Derby, Burntwood, Lichfield, Burton upon Trent, and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Tamworth
|
Wi-fi | 22 hours ago |
|
Derby
|
Internet | 1 day ago |
|
Derby
|
Internet | 9 days ago |
|
Derby
|
Internet | 21 days ago |
|
Derby
|
Internet | 21 days ago |
|
Burntwood
|
Internet | 25 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Burton upon Trent, England
Latest outage, problems and issue reports in Burton upon Trent and nearby locations:
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Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, EnglandHi @virginmedia just tried to take up the £99 ultimate oomph bundle only to be quoted £140!! Can’t log in when I try to purchase online help needed please 🤔
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gary 'uk' bond (@bond_gary) reported from Hilton, England@RockandRollSue @virginmedia I got rid my contract with virgin due to a bad reception, it took three months... each time I contacted them to cancel( when I could get through) they said it was all sorted, but they hadn’t done a thing, in the end I agreed to going pay as you go and just never used it again.
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Mark Crossley (@mkcU2war) reported from Fradley and Streethay, England@virginmedia been on the phone for over an hour then you’ve just cut me off. You have been taking payments from me and you cannot tell me what I’m paying for. It’s looking like theft. Disgraceful service.
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Mark Crossley (@mkcU2war) reported from Fradley and Streethay, England@virginmedia you have been taking money out of my account, and after an hour + on the phone you are unable to tell me why. It’s looking like theft. Disgraceful service.
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Ron Yau (@ryau3) reported from Repton, England@virginmedia I have a hub 3.0 and showing white light. No change to the light with the issue.
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Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England@virginmedia Hi, thanks for the reply. I am an existing customer and I spoke to Glen on 150 earlier today. Still struggling to log on but just need my Virgin area code now and can’t find it.
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Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England@BBCWatchdog Is it me or is @virginmedia really poor with customer service!!
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satyan panchal (@satyanimi) reported from Coalville, England@virginmedia It's so difficult speaking to customer care as they do not listen to your needs. I will need to cancel or downngrade to a price I can afford. Can't be hard can it. I am out of my 11 month contract and go anywhere if I don't get a reasonable offer to stay
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Stuart Hurcombe (@5tu1987) reported from Armitage with Handsacre, England@virginmedia You mean the number we have used that have fed us countless information that is untrue/impossible to achieve to try and ‘keep us happy’. Also love the identical response to the previous tweet.. Nice template! Hopefully speak to someone in the week who maybe WANTS to help us
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Neil else (@Neilelse1974) reported from Chellaston, England@virginmedia That does not answer the question I spoke to your representative, ‘what is the best price for loyalty you can offer me for the bigger bundle ‘ can you please help me on this. Thanks
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Gemma Brayne (@Gemgwar) reported from Armitage with Handsacre, England@virginmedia really not impressed with your service. No idea what is going on and when I’m actually getting my broadband. Your team just keep lying to me and it’s frustrating!!
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Ron Yau (@ryau3) reported from Repton, England@virginmedia I am having the issue now where I cannot update my apps or use twitter through the Wi-fi. But I am streaming tv. @frustrated. Why do I suffer and stop to reboot the router and paying for unreliable service!!
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Billy Robson✊🏻💨 (@billyrobson) reported from Ashby-de-la-Zouch, England@virginmedia have we got a problem in LE65 2PP
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Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England@MickHarkin8 @virginmedia Not true, £99 for my colleague at work, been a customer for over 10 years.
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SketchXZ (@SketchXZ) reported from Burntwood, EnglandSorry stream was cut short @virginmedia decided it was gna go down 🖕 #twitch #internetproblems
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Stuart Hurcombe (@5tu1987) reported from Armitage with Handsacre, England@Gemgwar @virginmedia Basically.. nobody knows what the process is! Told we had to wait in ALL DAY yesterday for nobody to come (when we apparently now it’s only a package being delivered) STILL! nobody is clear if it’s a package being delivered or an engineer. Shocking service for what we are paying!
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Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England@virginmedia a new low, even by your standards, 4th TiVo box in 18 months and this one managed 20 days before breaking down 👏👏👏
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satyan panchal (@satyanimi) reported from Coalville, England@virginmedia I will try once more otherwise yet another complaint Customer care will determine future business and future recommendations is something that seems to get ignored by Virgin.
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Gabe (@SummerfieldGabe) reported from Lichfield, Englandomg @virginmedia has the WORST customer service 😭🔫
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TJ (@SinghT2j) reportedIs any one having problems with the @virginmedia WiFi and broadband service mine is shocking
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L (@luca11sp) reported@virginmedia ARE YOU LOT TAKING THE FCKING PISS? First my fifa gamess.... then my phone and my laptop ... now my TV... are you lot genuinely working or wha?? Im boutta call TALKTALK u **** pricks
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conor barbour (@conorbarbour) reported@virginmedia having ping spikes while gaming on the 500 mb wired connection, I only have 5 devices in my household and can't seem to get anywhere with helpline after getting through 4 times. Iv also had an engineer out the the house that couldn't find the problem.
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Kalum (@Ezra_Casts) reportedHoly **** virgin media is one of the worst network providers there is. Going down 3-5 times a week for ‘service improvements’. When does it ever improve. Unbelievably frustrating. **** that company.
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Gusts Golubevs (@GuseensLV) reportedwho else got crap unstable internet from @virginmedia tonigh? 200mb giving out 5mb/s
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Dave (@daveabm22) reported@virginmedia is there a problem with your catch up services. Buffering all the time but WiFi is strong.
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Rufus (@iamRufusWilde) reported@TalkTalk Nothing but issues with this service provider. Definitely should have gone with @virginmedia guess I’ll be calling them when contract ends with these clowns.
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🎮 cwattyeso 🎮 (@cwattyeso) reported@SQRLTV @virginmedia You’re lucky then Squirrel, Virginmedia are charging me £139 for a service that new customers would get for £89 and with faster broadband speed and more TV channels. I’m paying way more for far less and apparently I’m on “Mates Rates” or “Partner Rates” every time I log in.
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DejFerd (@DejFerd) reported@_Abzzino_ @virginmedia I’m raging it’s cut out 4 times today
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Nathan Moore (@NathanM31400306) reported@virginmedia Still just as ****........