Virgin Media

Virgin Media Outage Report in Melbourne, Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melbourne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Melbourne, Derbyshire, England 05/29/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Melbourne, Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Swadlincote, Nottingham, Derby, Burton upon Trent, Coalville, Loughborough and Ilkeston.

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City Problem Type Report Time
United KingdomSwadlincote Internet
United KingdomNottingham Internet
United KingdomDerby Internet
United KingdomNottingham Internet
United KingdomNottingham Phone
United KingdomNottingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melbourne, England

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • breadf2man Fazal Rehman (@breadf2man) reported from Loughborough, England

    @virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.

  • dergal Gerry White SEO geek (@dergal) reported from Ashby-de-la-Zouch, England

    @virginmedia I tried - I assume it doesn't work on a mobile!?

  • breadf2man Fazal Rehman (@breadf2man) reported from Loughborough, England

    @virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint

  • iRacing74 DJ Knight 🇬🇧 (@iRacing74) reported from Sandiacre, England

    With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

  • derbydog1976 Derbydog (@derbydog1976) reported from Stenson Fields, England

    @virginmedia @virginhelp is there a problem with the internet as mine has just dropped off

  • breadf2man Fazal Rehman (@breadf2man) reported from Loughborough, England

    Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits

  • NikkiPearman Nikki Pearman 💙 (@NikkiPearman) reported from Loughborough, England

    @virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.

  • NikkiPearman Nikki Pearman 💙 (@NikkiPearman) reported from Loughborough, England

    @virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer

  • breadf2man Fazal Rehman (@breadf2man) reported from Loughborough, England

    @virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia how do I report a problem with our wifi and tivo box

  • NooneSimon Simon Noone (@NooneSimon) reported from Ruddington, England

    @virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?

  • mufcsmk Stuart miller-kirkpatrick (@mufcsmk) reported from Measham, England

    @virginmedia please stop ringing me, il never come back #BYEBYEBYE

  • horseracingmama whatsitallabout!! (@horseracingmama) reported from Burton upon Trent, England

    @virginmedia can’t wait till they read the feedback on the email survey they asked me to do they scored a massive 0 from me and no I would not recommend them and will never go back to them either!!

  • TeresaBudworth Teresa Budworth (@TeresaBudworth) reported from Quorn, England

    52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable

  • Forest_Dane Dane (@Forest_Dane) reported from Beeston, England

    @marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though

  • dergal Gerry White SEO geek (@dergal) reported from Ashby-de-la-Zouch, England

    @virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?

  • breadf2man Fazal Rehman (@breadf2man) reported from Loughborough, England

    @virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor

  • richardtaylor37 richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

  • JohnPuxty John Puxty (@JohnPuxty) reported from Ilkeston, England

    @JPBOLDY @virginmedia I am also getting this problem

  • TweetFlicker Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tinyhaz Gary Harrison (@tinyhaz) reported

    @virginmedia @Ofcom all you do is say sorry I want action. A resolution.

  • b3agz beagz (@b3agz) reported

    @virginmedia Okay so Virgin have acknowledged the problem is on their end, as expected, now we have to wait another five hours to get the Internet back. I've tried complaining about this, the resolution was "apologise to customer". I just want the bloody service we're paying for.

  • jasonholland Jason Holland (@jasonholland) reported

    @virginmedia I’m being emailed as though I have Virgin Media TV, which I don’t. Last year someone put an email address for me when they started a new contract. The new ‘help’ website lacks any help… who do I contact?

  • parmadhillon Parma Dhillon (@parmadhillon) reported

    @virginmedia help! Massive issues with getting a refund on a residential accounts I have been overpaying for the last 2 years !! The 0345 454 1111 number is useless !! Transferred- cut off- rude staff- please help !!!

  • sheena900 Sheena Raichura (@sheena900) reported

    @virginmedia I did call you team on this number on several occasions but my issue has still not been resolved. Your technical team spend an hour with me every time I call to go through diagnostics, however the issue still remains. Can anyone else help me?

  • MaariesHanif M a a r i e s (@MaariesHanif) reported

    @virginmedia We are trying to give our notice as our new provider started this week. I called today. Several times but as soon as we reach the disconnections department and pass security the call ends. Before we get the chance to ask to cancel our services

  • MichaelJRanaldo Michael Ranaldo (@MichaelJRanaldo) reported

    Honestly @virginmedia can just jog on. Can’t wait to cancel.

  • adrinvestors ADR Investors (@adrinvestors) reported

    @virginmedia Connection is completely down again! I have no confidence they will do anything over the phone!

  • MichaelJRanaldo Michael Ranaldo (@MichaelJRanaldo) reported

    Honestly @virginmedia can just jog on. Cant wait to cancel.

  • aliecoomber alison (@aliecoomber) reported

    @virginmedia I rcd an email today saying complaint C-1604211808 was resolved but the resolution was left blank. I have had no contact from virgin and I don’t know which complaint it relates to (and it DEFINITELY isn’t resolved)The priority is not the overpayments but the default in my record!