Virgin Media outages and service status in Melbourne, England

Problems in the last 24 hours in Melbourne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Burton upon Trent, Derby, and Loughborough.

City	Problem Type	Report Time
Nottingham	TV	7 hours ago
Nottingham	TV	3 days ago
Ilkeston	Internet	5 days ago
Nottingham	Wi-fi	5 days ago
Burton upon Trent	Internet	6 days ago
Nottingham	Phone	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Melbourne, England

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Ian Siara (@IPSiara) reported 25 seconds ago from Beeston, England

  @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

• 
  Jonathan SC ن Esq. (@jonathansc) reported 2 minutes ago from Wilford, England

  @virginmedia 40 mins on and no update - are your staff actively working on restoring service ?

• 
  Liz (@lizdixon77) reported 2 minutes ago from Mountsorrel, England

  @virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.

• 
  Chris hesketh (@cwis75) reported 3 minutes ago from Clifton, England

  @virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK

• 
  Jonathan SC ن Esq. (@jonathansc) reported 3 minutes ago from Wilford, England

  @virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?

• 
  Alexandra Johnson (@ASJPhotography) reported 5 minutes ago from Coalville, England

  @virginmedia One of your tech engineers confirmed the problem in our local area and following a conversation with customer service they kept trying to get me to create multiple networks for speed. This wasn’t the problem, the problem was amplifiers in the local area!!

• 
  Fazal Rehman (@breadf2man) reported 8 minutes ago from Loughborough, England

  @virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.

• 
  Fazal Rehman (@breadf2man) reported 9 minutes ago from Loughborough, England

  @virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband

• 
  Gerry White SEO geek (@dergal) reported 11 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia I tried - I assume it doesn't work on a mobile!?

• 
  Kevin Renshaw 💙 (@KevinRenshaw5) reported 14 minutes ago from Quorn, England

  And @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!

• 
  National Forest E-Bike Holidays (@Ebike_holidays) reported 15 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia We followed instructions to switch phones to fibre optic. Can dial out but can’t get calls. It’s really upset my mother in law as she is vulnerable and we are her emergency support. Our mobile signal is very poor at home, so she is frightened she can’t contact us.

• 
  paul (@64derby) reported 15 minutes ago from Duffield, England

  @virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help

• 
  Matthew Walne MCSI (@MatthewWalne) reported 26 minutes ago from Mountsorrel, England

  @virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.

• 
  paulwitneyphoto (@paulwitneyphoto) reported 27 minutes ago from Ruddington, England

  @virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia

• 
  Chris hesketh (@cwis75) reported 33 minutes ago from Clifton, England

  @virginmedia No they were both rude and put the phone down .

• 
  National Forest E-Bike Holidays (@Ebike_holidays) reported 38 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia Everyone is very apologetic but that doesn’t help give a vulnerable old lady the peace of mind that her son is available at the other end of the phone, should something happen.

• 
  John D (@Jdd535) reported 42 minutes ago from Stapleford, England

  Any chance virgin media can sort their network out.. paying for over 300mbps n only getting 46mbps!! #VirginMediaoutage #virginmediauk #virginmedia

• 
  gerisays (@activist84) reported 50 minutes ago from Beeston, England

  When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄

• 
  Mr T O'regan (@Taidhgh) reported 56 minutes ago from Beeston, England

  @virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning

• 
  Stuart Clarke (@Clarkey198) reported 58 minutes ago from Hilton, England

  @virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elka (@NineIsTheNumber) reported 9 minutes ago

  @NLeespeaking On the other hand, when I reported a fault to Virgin Media they confidently told me it was an issue in my area which would be resolved in 24hrs. It was in fact a broken wire.

• 
  Trevor Ellis-Jones (@TrevtheDJ) reported 10 minutes ago

  @virginmedia are there issues in london Se23 (area 21) ? Nothing working

• 
  Bobby Bucks (@b0bbybux) reported 13 minutes ago

  @biggle1908 @SBarrettBar @tescomobile Indian “customer service” centres in the case of Virgin Media, utter and complete shambles.

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 14 minutes ago

  @MartinXTweets @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  MerlinJ & the Dowager. (@HamsterSick) reported 15 minutes ago

  @Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure

• 
  DC (@dc250705) reported 17 minutes ago

  @virginmedia 13 hours until you notify by text that something is wrong…communication quite crap isn’t it. Now told not fixed until 0200

• 
  Lifes MIS-Takes (@alan_reddish) reported 21 minutes ago

  Need some proper answers from @virginmedia. No internet for 5th day.....estimated fix 4th Sept!!

• 
  Campfire Gin (@campfiregin) reported 21 minutes ago

  @virginmedia help! we need to remove the automatic Home Screen as it’s confusing my mum who has Alzheimer’s, i can’t believe anyone thought it was a good idea

• 
  andy spinoza (@andyspin) reported 21 minutes ago

  @virginmedia my screen keeps having a giant error message ‘Channel Failed’ over the picture which is actually working! Anyone else having this issue? Usual rubbish Virgin customer service not picking up - waiting over 45 mins now.

• 
  meg (@MeganJuliaaa_) reported 25 minutes ago

  “we are working hard to restore services as soon as possible” can’t wait to have no tv or internet for the whole weekend thanks virgin media for yet more shocking service