Virgin Media Outage Report in Melbourne, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Melbourne, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Swadlincote, Loughborough, Ilkeston, Long Eaton, Coalville, Burton upon Trent and Castle Donington.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Derby |
TV | |
| Nottingham |
Internet | |
| Swadlincote |
||
| Nottingham |
Phone | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Melbourne, England
Latest outage, problems and issue reports in Melbourne and nearby locations:
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li.iam🏳️🌈👬♥️
(@Liammanning2u) reported
from
Swadlincote, England
@virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK
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Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!
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Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!
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Kevin Renshaw 💙
(@KevinRenshaw5) reported
from
Quorn, England
And @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!
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Amit Vaidya- #Author (Forever Roaming the World)🌏
(@av9901) reported
from
Loughborough, England
Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬
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Paul Dennison
(@pdenno) reported
from
Beeston, England
@virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔
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Steve B
(@SteveB2Notts) reported
from
Clifton, England
@virginmedia @Virgin Fix PPV Boxing now !
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richard taylor
(@richardtaylor37) reported
from
Stapleford, England
@virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.
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richard taylor
(@richardtaylor37) reported
from
Stapleford, England
@virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.
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Robert Rixon
(@RobertRixon) reported
from
Mountsorrel, England
@virginmedia what is going on with your pitiful excuse for Internet connectivity in LE7. It hasn't been working since midnight, it distill doesn't work. Good job we're leaving you next month for a reliable supplier. #nointernetagain
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
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li.iam🏳️🌈👬♥️
(@Liammanning2u) reported
from
Swadlincote, England
@virginmedia can someone help me
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jonny dickens
(@jonnylovin) reported
from
Groby, England
@virginmedia phoned to get a new deal and ended up giving notice to disconnect, not quite the customer service I expected
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John Puxty
(@JohnPuxty) reported
from
Ilkeston, England
@JPBOLDY @virginmedia I am also getting this problem
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia how do I report a problem with our wifi and tivo box
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Amit Vaidya- #Author (Forever Roaming the World)🌏
(@av9901) reported
from
Loughborough, England
@virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!
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B Farn
(@aaronfarny_b) reported
from
Ilkeston, England
Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?
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Kate J
(@katej1984) reported
from
Sandiacre, England
@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
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Ian Siara
(@IPSiara) reported
from
Beeston, England
@virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@CarntSpeykV5) reported
@Jordan_MUFC96 @virginmedia **** off you french ************
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Jimbo
(@JimboGPK) reported
@virginmedia I use wired. I've been through the websites process many times. Have had a engineer come out and swap my home hub 3. I've scanned my internal network and found zero issues. But still get latency spikes
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Amy Morgan
(@missamym) reported
@virginmedia Her account has never been set up properly online. She gets paper bills each month but the bill number isn’t recognised when I try and set her up online. She has no recognised email, username or password. She pays a lot each month and the tv isn’t working + hasn’t been for ages
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FUN SIZE MAGRS
(@MMagrs) reported
@ShandyDHarrison A few years ago Virgin Media put Threads and the War Game on their on-demand service. I made the mistake of watching both of them. I had to watch an entire series of Father Ted before bedtime just to try and dilute the effects.
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Caroliono
(@caroliono) reported
@virginmedia why are you sending out Hub 4's when it's not possible to run diagnostic tests on them. Broadband either down AGAIN in M32 or the hub4 is bobbins 😵
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Stewart Booth
(@Stewart_Booth) reported
Hey @virginmedia - I’m still waiting on the WiFi extender that I had to order from you (at additional cost) weeks ago because my new broadband service from you is pants. What’s the deal? Gotta say, I’m really not happy with the service so far since I left BT 😡
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M M J 2⃣5⃣
(@Jazzy1arda) reported
@JimboGPK @virginmedia BRO DON'T START. Im semi pro on fortnite with $400 earned and I cant even stream it and play let alone play off stream lol im at so many choppy disadvantages and i have to play LOW sense bro this **** is ASSSSSS on my life , further more **** competetive. I CANT PLAY LMAO so bad
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Mitch
(@Mitchell_Rankin) reported
Omg... on hold with @virginmedia support for an hour! (Enjoying the on hold music I must say) and it just cuts me off.... 😳
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Laura
(@lauraslouise) reported
@virginmedia yeah it says no known issues?
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Claire Couperthwaite
(@coopzy12) reported
3 days 3 lots of phone calls for over 2 hours each, twice you cut me off and the account is still not sorted @virginmedia shocking customer services you’ve messed this up from start to finish