Virgin Media Outage Report in Melbourne, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Melbourne, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Loughborough, Burton upon Trent, Coalville, Swadlincote, Ilkeston, Long Eaton and Castle Donington.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Melbourne, England
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Zoë Young 💁🏼♀️
(@ZoeYoungUK) reported
from
Loughborough, England
@virginmedia I’ve got through but still no one can answer my question. It’s getting rather silly now. I can’t understand why no one has knowledge of new areas you are now covering - I just want to join as a new customer!
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia Hi, thanks for the reply. I am an existing customer and I spoke to Glen on 150 earlier today. Still struggling to log on but just need my Virgin area code now and can’t find it.
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
I’m absolutely ******* fuming with this service @virginmedia it is beyond a joke I’m talking to people that are literally using a script and a dictionary
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Hannah Dunsdon
(@HDunsdon) reported
from
Quorn, England
@virginmedia Still no Internet. It has been over a week now this is unacceptable. I would like some information on when this is going to be fixed or I will cancel my contract with you and change supplier.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
Since I’ve moved broadband and phone to @virginmedia had nothing but problems. Broadband isn’t very good and phone line still doesn’t work! Time to go back to @SkyHelpTeam I think 🤔 💭
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Tom Prince
(@rokagainstass) reported
from
Castle Donington, England
@virginmedia Had your broadband for over a month now . Two days out of which it has been down for hours (like today) and speed inconsistent
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satyan panchal
(@satyanimi) reported
from
Coalville, England
@virginmedia I will try once more otherwise yet another complaint Customer care will determine future business and future recommendations is something that seems to get ignored by Virgin.
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gary 'uk' bond
(@bond_gary) reported
from
Hilton, England
@RockandRollSue @virginmedia I got rid my contract with virgin due to a bad reception, it took three months... each time I contacted them to cancel( when I could get through) they said it was all sorted, but they hadn’t done a thing, in the end I agreed to going pay as you go and just never used it again.
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Neil else
(@Neilelse1974) reported
from
Chellaston, England
@virginmedia That does not answer the question I spoke to your representative, ‘what is the best price for loyalty you can offer me for the bigger bundle ‘ can you please help me on this. Thanks
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
Hi @virginmedia just tried to take up the £99 ultimate oomph bundle only to be quoted £140!! Can’t log in when I try to purchase online help needed please 🤔
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
Nothing and I mean nothing but problems with @virginmedia ever since your agent TRIED to help, got cut off and never called back my @TPLINKUK Powerline adapter doesn’t work. THE worst experience calling up your customer service I’m so angry 😡
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@MickHarkin8 @virginmedia Not true, £99 for my colleague at work, been a customer for over 10 years.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Even my wife and kids are complaining about how bad our internet is! Basically been sold a duff service. Phone hasn’t worked since we ported our number over in April. Just glad we didn’t go for the TV option.
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Tom Prince
(@rokagainstass) reported
from
Castle Donington, England
@virginmedia GREAT SO THE RESOLUTION TIME HAS CHANGED TO 15:55 from 11:55 . #rubbishservice #givemebackbt #dialup #virgin
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satyan panchal
(@satyanimi) reported
from
Coalville, England
@virginmedia It's so difficult speaking to customer care as they do not listen to your needs. I will need to cancel or downngrade to a price I can afford. Can't be hard can it. I am out of my 11 month contract and go anywhere if I don't get a reasonable offer to stay
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Jono Bradley
(@niijonodhg) reported
from
Ilkeston, England
I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.
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chris
(@eurobob17) reported
from
Anstey, England
@virginmedia why dont your cancellation team answer the phone I bet the joining team answer worst customer service ever
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’m having no joy with my connection. I work from home too. I will ring up and cancel in the morning and get a refund on my phone line that hasn’t yet worked too. Had a letter to say increasing price by £3.50 a month too, 6 months into a contract!
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Mark - my words 😂😂
(@MJB_thats_all) reported
from
Loughborough, England
@jhandford11 @virginmedia Yep, had the same issues bud. Useless. Hence I left them.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gifty Agagah
(@AgagahQueen) reported
@virginmedia can you please confirm we'll all get compensated at least for Tuesday's Outage?
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Kevin Grieve
(@Grievsy15) reported
@virginmedia @HISTORYUK ....your **** equipment will be in the bin. **** excuse for a company with **** bot style customer service.
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Izzie d
(@ebushell8) reported
@virginmedia I spent 3 hours dealing with customer services yesterday, absolutely useless.
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MadameWTAFHeap 🇺🇦🕷
(@MadameTrashheap) reported
@virginmedia According to messages and team it's "an area issue". Tried to book another tech but was cancelled as "major outage in area" i March. About to move providers as all I get are excuses and apologies
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David Edmunds
(@davidedmunds) reported
@virginmedia I had a new 360 box to try and fix the audio sync issues that I have had for 18months, guess what....no still the same problem, I have just trued to talk to someone on your chat feature but it is as ever always busy. Can I book an engineer through you on here? Fed up
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Kevin Grieve
(@Grievsy15) reported
@virginmedia @HISTORYUK And don't bother replying asking if I've sent the service checker 🤬
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MadameWTAFHeap 🇺🇦🕷
(@MadameTrashheap) reported
@virginmedia I went through the process of a technician assessing connection back in January this year, worked for a few days then have been issues ever since.
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Christopher Southam
(@gingersoutham92) reported
@virginmedia Hii I’ve being having issues for a few days now where my internet is either completely off or keeps turning on & off.
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sharon
(@sharon42409998) reported
@virginmedia All ready reported the problem. Can you please tell me when the broadband will be working???
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TeddiesAndCakes
(@TeddiesAndCakes) reported
@daniel_guta @virginmedia @NatGeoUK Literally. We left talk talk because of issues like this and now virgin are doing this bs.