Virgin Media outages and service status in Melbourne, England

Problems in the last 24 hours in Melbourne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Coalville, Loughborough, Nottingham, Derby, Burton upon Trent, Swadlincote, and Ashby de la Zouch.

City	Problem Type	Report Time
Ilkeston	Internet	6 hours ago
Coalville	Internet	7 hours ago
Loughborough	E-mail	9 hours ago
Nottingham	Wi-fi	9 hours ago
Nottingham	TV	1 day ago
Nottingham	TV	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melbourne, England

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Stuart Clarke (@Clarkey198) reported 8 minutes ago from Hilton, England

  @virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2

• 
  gerisays (@activist84) reported 13 minutes ago from Beeston, England

  When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄

• 
  paul (@64derby) reported 15 minutes ago from Duffield, England

  @virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help

• 
  Katy Oliver (@k28ykaty) reported 18 minutes ago from Sandiacre, England

  @virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!

• 
  Laura Plumbley (@LauraPlumbley) reported 22 minutes ago from Kimberley, England

  @virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted

• 
  Stuart miller-kirkpatrick (@mufcsmk) reported 29 minutes ago from Measham, England

  @virginmedia please stop ringing me, il never come back #BYEBYEBYE

• 
  Matthew Walne (@MatthewWalne) reported 30 minutes ago from Mountsorrel, England

  @virginmedia I’m still having issues with my router and wifi. Only so many times I can switch off and on again.

• 
  Lee Smith (@lee0510) reported 32 minutes ago from Ilkeston, England

  @virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.

• 
  li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported 32 minutes ago from Swadlincote, England

  @virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is

• 
  John D (@Jdd535) reported 32 minutes ago from Stapleford, England

  Any chance virgin media can sort their network out.. paying for over 300mbps n only getting 46mbps!! #VirginMediaoutage #virginmediauk #virginmedia

• 
  andrew💫 (@PantherAS90) reported 33 minutes ago from Clifton, England

  @virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service

• 
  Fazal Rehman (@breadf2man) reported 40 minutes ago from Loughborough, England

  Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits

• 
  James Armstrong (@iamj_armstrong) reported 41 minutes ago from Beeston, England

  @virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?

• 
  Fazal Rehman (@breadf2man) reported 44 minutes ago from Loughborough, England

  @virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.

• 
  Nikki Pearman 💙 (@NikkiPearman) reported 44 minutes ago from Loughborough, England

  @virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.

• 
  John D (@Jdd535) reported 45 minutes ago from Stapleford, England

  Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia

• 
  Matthew Walne MCSI (@MatthewWalne) reported 50 minutes ago from Mountsorrel, England

  @virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?

• 
  julie marlow (@iamthemummy) reported 50 minutes ago from Ibstock, England

  @virginmedia @virginhelp Refund me 6 weeks line rental for a start ... issue adapters to all house holds on the land line system before you change to hub, so customers are not left unable to make or receive calls.

• 
  Joanna Hayes (@SmileyJMH) reported 52 minutes ago from Loughborough, England

  @virginmedia just had call from 'Harry' in London, your technical department. Apparently I'm having issues with broadband speed... His employer ID was 194, apparently? He was shouty, in very loud place, couldn't tell me who I was. Please look into number 01323897224. Infuriating.

• 
  Matthew Walne MCSI (@MatthewWalne) reported 57 minutes ago from Mountsorrel, England

  @virginmedia No, it’s very random. I was expecting an improvement when I upgraded speeds but it never did.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AndyC (@ACforReformUK) reported 3 minutes ago

  @Benleo @virginmedia This "quality" service is endemic in the UK these days, there's no accountability, if you got £50 for every aborted attempt, you can bet they'd get it done 1st time every time. OFCOM should punish these firms with huge fines and bring in accountability, otherwise this will just go on.

• 
  deejay 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸🇨🇦🇦🇺🇳🇿 (@DJCDale) reported 4 minutes ago

  @virginmedia I cannot be the only person that cannot log on via the app or online is there a problem ?

• 
  C Morris (@crm_uk) reported 6 minutes ago

  @Benleo @virginmedia Yep 💯 percent. Worst is when the Indian call centre says password is wrong because they don't understand and you're having to break up your English for them 🙈

• 
  Canaz-UK (@CanazUK) reported 9 minutes ago

  @Benleo @virginmedia Virgin Active gym were the worst gym I've ever dealt with. Avoid!

• 
  timothy neil amor (@timamor) reported 9 minutes ago

  @Benleo @virginmedia They may be crap, but not as crap as @GBNEWS.

• 
  Rob Green (@Rob_Green1) reported 11 minutes ago

  @Benleo @virginmedia Been there. Had similar service. Absolutely atrocious.

• 
  Catriona **** (@CJD39) reported 13 minutes ago

  @virginmedia quite possibly the worst customer service EVER. I have been a loyal customer for years! Absolutely disgraceful

• 
  We need Restore Britain (@katesonly) reported 15 minutes ago

  @Benleo @virginmedia Avoid like the plague, if you move house before your contract is up & they don’t supply their service in your new area, they expect you to keep paying for receiving nothing, often 18 - 24 month contracts & they don’t make this clear. Sketchy service with sketchy coverage

• 
  Uilleam Cameron 🏉 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 🇦🇺 (@youlum) reported 15 minutes ago

  @Benleo @Christi61144576 @virginmedia What a shame you had such a bad experience. I’ve always had excellent service from them. And that’s from whenever they brought cable to my street 15 - 20 years ago.

• 
  John Conning (@conning_john) reported 15 minutes ago

  @Benleo @CallmeRight1 @virginmedia I had heard they have a dreadful reputation for customer service or lack of it…..