Virgin Media Outage Report in Melbourne, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Melbourne, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Loughborough, Burton upon Trent, Swadlincote and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
||
| Derby |
Internet | |
| Nottingham |
TV | |
| Nottingham |
Wi-fi | |
| Loughborough |
Internet | |
| Nottingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Melbourne, England
Latest outage, problems and issue reports in Melbourne and nearby locations:
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
I’m absolutely ******* fuming with this service @virginmedia it is beyond a joke I’m talking to people that are literally using a script and a dictionary
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
Hi @virginmedia just tried to take up the £99 ultimate oomph bundle only to be quoted £140!! Can’t log in when I try to purchase online help needed please 🤔
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sam steel
(@smithy_steel) reported
from
Beeston, England
@virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all
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Mark - my words 😂😂
(@MJB_thats_all) reported
from
Loughborough, England
@jhandford11 @virginmedia Yep, had the same issues bud. Useless. Hence I left them.
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satyan panchal
(@satyanimi) reported
from
Coalville, England
@virginmedia It's so difficult speaking to customer care as they do not listen to your needs. I will need to cancel or downngrade to a price I can afford. Can't be hard can it. I am out of my 11 month contract and go anywhere if I don't get a reasonable offer to stay
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Ron Yau
(@ryau3) reported
from
Repton, England
Writing this using O2 mobile network at home because my @virginmedia fibre is @unreliable. Cannot get to the internet or stream tv but on mobile data it was effortless. Considering going back to BT as they seem to be more consistent.
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gary 'uk' bond
(@bond_gary) reported
from
Hilton, England
@RockandRollSue @virginmedia I got rid my contract with virgin due to a bad reception, it took three months... each time I contacted them to cancel( when I could get through) they said it was all sorted, but they hadn’t done a thing, in the end I agreed to going pay as you go and just never used it again.
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hollibob
(@hollibob) reported
from
Stapleford, England
@virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service
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Zoë Young 💁🏼♀️
(@ZoeYoungUK) reported
from
Loughborough, England
@virginmedia I’ve got through but still no one can answer my question. It’s getting rather silly now. I can’t understand why no one has knowledge of new areas you are now covering - I just want to join as a new customer!
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia I am having the issue now where I cannot update my apps or use twitter through the Wi-fi. But I am streaming tv. @frustrated. Why do I suffer and stop to reboot the router and paying for unreliable service!!
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Jono Bradley
(@niijonodhg) reported
from
Ilkeston, England
I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
Nothing and I mean nothing but problems with @virginmedia ever since your agent TRIED to help, got cut off and never called back my @TPLINKUK Powerline adapter doesn’t work. THE worst experience calling up your customer service I’m so angry 😡
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia Hi, thanks for the reply. I am an existing customer and I spoke to Glen on 150 earlier today. Still struggling to log on but just need my Virgin area code now and can’t find it.
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia Reboot will help for a while but have to stop all in the family who still have signal for streaming radio, Xbox or watching Tv on the TiVo every time. How inconvenient is this for all due to a @unreliable service provided by @virginmedia. Had many other issues before as well...
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@MickHarkin8 @virginmedia Not true, £99 for my colleague at work, been a customer for over 10 years.
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia I have a hub 3.0 and showing white light. No change to the light with the issue.
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Hannah Dunsdon
(@HDunsdon) reported
from
Quorn, England
@virginmedia Still no Internet. It has been over a week now this is unacceptable. I would like some information on when this is going to be fixed or I will cancel my contract with you and change supplier.
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Neil else
(@Neilelse1974) reported
from
Chellaston, England
@virginmedia That does not answer the question I spoke to your representative, ‘what is the best price for loyalty you can offer me for the bigger bundle ‘ can you please help me on this. Thanks
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Hannah Dunsdon
(@HDunsdon) reported
from
Quorn, England
@virginmedia my broadband signal is really weak, can't use the Internet or TV. Been having problems for 4 days. When is it going to be fixed pleased. LE12 8DB
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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stumpypoppet
(@stumpypoppet1) reported
@virginmedia here we go again. Dodgy tv signal, intermittent internet.. all for a ridiculous free.. no wonder you are called virgin, you haven’t got a clue what your doing.
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Fred
(@youspecimen) reported
@virginmedia My grand return to Salford has been overshadowed by my WiFi being off for two days now, I am ready to throw hands pls sort it now or you will lose a valued customer
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Adam Mills wilson
(@Mrwestham88) reported
@virginmedia Your engineer come and fitted the virgin about 8 months ago after 6 missed visits he left the wire out of the ground it is in a bow and promised somone would be back to put it under ground we waited and waited for that person to come back but they never did my dad
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Chris Jones
(@twcj_uk) reported
@virginmedia bb been down all day. Postcode KT10. When can re expect service to resume please? What's the issue this time? Thanks
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Owen Burrows
(@xOwenBurrows) reported
@virginmedia your wifi is **** it constantly goes down
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sophia🕊
(@phi_cx) reported
@virginmedia Bills I keep being sent, and they said they’d ask their manager to review. In the meantime, I asked for the non return of equipment fee to not be added, as you never sent me a returns label so it isn’t my fault I haven’t returned it, and was again told this would be done…
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Mina Asham
(@mina_g_asham) reported
@virginmedia BT Sports have disappeared from Virgin TV Go, timing really sucks with the games starting shortly! I tried on Chrome and mobile app and not available in either.
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Mandy Macara
(@mandymacara) reported
@virginmedia i am a customer of many years. You’ve locked my email account. Your call centre could not fix it and have raised a ticket…but, i’m told, it will take 5 days to reset my account. In this digital age, is a 5 day SLA really acceptable?? Please reset tix No P010915757
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Danielle
(@daniellelt178) reported
You are hands down the worst broadband service provider @virginmedia
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Rob Blackmore
(@BlackmoreNFFC) reported
@virginmedia I’ve raised complaints already. They get closed without any comms with me. This is why I want to speak to a manager that never calls. Absolutely useless. What was the point in the last agent telling me to let you know if all you do is forward me to complaints link!?