Virgin Media

Virgin Media Outage Report in Melbourne, Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melbourne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Melbourne, Derbyshire, England 10/29/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Melbourne, Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Derby, Loughborough and Burton upon Trent.

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City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melbourne, England

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • bond_gary gary 'uk' bond (@bond_gary) reported from Hilton, England

    @RockandRollSue @virginmedia I got rid my contract with virgin due to a bad reception, it took three months... each time I contacted them to cancel( when I could get through) they said it was all sorted, but they hadn’t done a thing, in the end I agreed to going pay as you go and just never used it again.

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    @virginmedia Reboot will help for a while but have to stop all in the family who still have signal for streaming radio, Xbox or watching Tv on the TiVo every time. How inconvenient is this for all due to a @unreliable service provided by @virginmedia. Had many other issues before as well...

  • HDunsdon Hannah Dunsdon (@HDunsdon) reported from Quorn, England

    @virginmedia Still no Internet. It has been over a week now this is unacceptable. I would like some information on when this is going to be fixed or I will cancel my contract with you and change supplier.

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    Well @virginmedia my TiVo box is stuck in starting up mode (2 hours) and needs a technician, not available until Tuesday. Piss poor service and your telephone manner leaves a lot to be desired. Waiting for you to get in touch 🤬

  • smcguinness1985 Simon McGuinness (@smcguinness1985) reported from Mountsorrel, England

    @virginmedia Yes I did. They gave no reference number, but said I could call back if they never called me...nice...but no number or reference. Angelo in your call centre has all details. It was carried out by a third party of your sub contractor.

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    Nothing and I mean nothing but problems with @virginmedia ever since your agent TRIED to help, got cut off and never called back my @TPLINKUK Powerline adapter doesn’t work. THE worst experience calling up your customer service I’m so angry 😡

  • hollibob hollibob (@hollibob) reported from Stapleford, England

    @virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed

  • smithy_steel sam steel (@smithy_steel) reported from Stapleford, England

    Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    @virginmedia I have a hub 3.0 and showing white light. No change to the light with the issue.

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    @virginmedia I am having the issue now where I cannot update my apps or use twitter through the Wi-fi. But I am streaming tv. @frustrated. Why do I suffer and stop to reboot the router and paying for unreliable service!!

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    @virginmedia Hi, thanks for the reply. I am an existing customer and I spoke to Glen on 150 earlier today. Still struggling to log on but just need my Virgin area code now and can’t find it.

  • smithy_steel sam steel (@smithy_steel) reported from Beeston, England

    @virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all

  • ZoeYoungUK Zoë Young 💁🏼‍♀️ (@ZoeYoungUK) reported from Loughborough, England

    @virginmedia I’ve got through but still no one can answer my question. It’s getting rather silly now. I can’t understand why no one has knowledge of new areas you are now covering - I just want to join as a new customer!

  • HDunsdon Hannah Dunsdon (@HDunsdon) reported from Quorn, England

    @virginmedia my broadband signal is really weak, can't use the Internet or TV. Been having problems for 4 days. When is it going to be fixed pleased. LE12 8DB

  • niijonodhg Jono Bradley (@niijonodhg) reported from Ilkeston, England

    I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    I’m absolutely ******* fuming with this service @virginmedia it is beyond a joke I’m talking to people that are literally using a script and a dictionary

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    Writing this using O2 mobile network at home because my @virginmedia fibre is @unreliable. Cannot get to the internet or stream tv but on mobile data it was effortless. Considering going back to BT as they seem to be more consistent.

  • Neilelse1974 Neil else (@Neilelse1974) reported from Chellaston, England

    @virginmedia That does not answer the question I spoke to your representative, ‘what is the best price for loyalty you can offer me for the bigger bundle ‘ can you please help me on this. Thanks

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    Hi @virginmedia just tried to take up the £99 ultimate oomph bundle only to be quoted £140!! Can’t log in when I try to purchase online help needed please 🤔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • alexalderthay Alex (@alexalderthay) reported

    @currys @virginmedia 3 weeks and counting to sort out a simple problem... Any chance of an update, as you're ignoring my DM's?

  • Oliver63953847 Oliver (@Oliver63953847) reported

    @virginmedia my WiFi speeds have been much slower since yesterday, I usually get about 700 Mbps down over WiFi and it's gone down to about 100 Mbps and the ping is unstable

  • Maiwand_A Mai (@Maiwand_A) reported

    @virginmedia No broadband in NW1 since Saturday Afternoon!!!!! Service status fix time keeps changing #virginmedia

  • SamuellBllack ✊🏿 (@SamuellBllack) reported

    @virginmedia is the worst internet provider

  • PeachyTeaEri Peach Tea (@PeachyTeaEri) reported

    @virginmedia Can you hurry up and fix your crappy service, its been causing us chaos ALL day. No reason for this to be happening. Unable to keep a stable connection long enough to play any online games, drops out within 5 minutes, absolutely terrible! 😡

  • TomXFD Tom (@TomXFD) reported

    @Dannn0401 @virginmedia @Hyperoptic I would receive a text saying ‘outage’ & service would be fine, & then when there was an outage no comms at all. Cancelling has been a nightmare, I called & was unnecessarily passed between 3 agents, none of them did what I asked- simply cancel. Only reaffirms my decision.

  • sjcon30 Stephen Connolly (@sjcon30) reported

    @ElisaEmonet @VirginMediaIE Heading into office in snow and ice due to virgin media. This could drag on for a few days at this rate but at least they are sorry for the inconvenience. Awful customer service

  • AdeGardens Adrian Greenhalgh (@AdeGardens) reported

    @alandean1878 @virginmedia I live in a block of flats. Peoples wifi are all competing. When you change supplier you get a new wifi(6) router. This gives a better connection until everybody else moves. This just amplifies the noise everyone shouting louder is not the solution.

  • EggsyGLC John (Eggsy) (@EggsyGLC) reported

    Hi @virginmedia We are both aware that It's been 28 DAYS since you promised broadband installation. Please dont forget to tweet me with an insincere apology and a link to a useless telephone number today will you. Cracking work gang. Honestly. Really great customer service

  • kc1494 Kate1C (@kc1494) reported

    @virginmedia why does my broadband disconnect/reset itself just after 12am every night? And drops out multiple times a day so often. Virgin used to offer a good service - not anymore.