Virgin Media Outage Report in Melbourne, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Melbourne, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Ilkeston, Loughborough, Burton upon Trent, Coalville and Swadlincote.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Derby |
Internet | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Total Blackout | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Melbourne, England
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Andy Picken
(@andyvic7) reported
from
Walton upon Trent, England
@drummerwhitey @virginmedia Not sure if you’ve done this Steve but when I had issues and no joy I slated them on here every 10 minutes, they finally pulled me into a private chat room and I got things sorted
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia my area is 30, we’ve had no tv, broadband since before 1900 on 20/5/2020. This level of service is absolutely abysmal, can you please tell us what is going on 😡
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Kizzy 🦇 Puckmigo23
(@Kizztronice) reported
from
Awsworth, England
@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP
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Chris Seddon
(@_Chris_Seddon_) reported
from
Melbourne, England
Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!
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brian alvin
(@justrunningnow) reported
from
Sandiacre, England
@the____ghost @virginmedia Its broken
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Patricio R. Sanchez
(@psanchezc) reported
from
Beeston, England
@virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ
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James Dawes
(@dawesje) reported
from
Burton upon Trent, England
@virginmedia just like to say what a load of rubbish your service is! And I’m not even with you
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off
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iTz Me Yo 🌐
(@topper1973) reported
from
Coalville, England
@mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia problems again, it really isn’t good enough, I will not be renewing my contract, absolutely rubbish
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Carrie
(@xCarrie82x) reported
from
Kimberley, England
@virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.
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Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Mary Oliver
(@Mary_C_Oliver) reported
from
Beeston, England
@virginmedia Also, the number is not working
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia I’ve rang and they say they know about the problem. Could you tell me with this issue isn’t against my contract and could I cancel my contract has I’m not getting the service I’m paying for.
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown
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Tuesdy Burgin
(@TuesdyB) reported
from
Ilkeston, England
@virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alf Tupper
(@Bash_Street_Kid) reported
@virginmedia My wife has Virgin mobile and she has same problem.
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Glenn Dowd
(@irishnewsreview) reported
@virginmedia Hi, looking to speak to someone but on hold on both phone and chat. Can you help?
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Alf Tupper
(@Bash_Street_Kid) reported
@virginmedia A friend has EE and seems to be no problem and my son has 3 with a signal albeit weaker.
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Apple & MUFCfixtures
(@UnitedByApple) reported
@virginmedia You’re a joke. That number tells me there’s a network issue in area. Runs a test. Tells me there’s an issue. Hangs up on me. Just wasted another 4 minutes in that endless loop. I’m going to make a formal complaint to OFCOM now. Tried complaining to VM but don’t get anywhere.
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CHRISTY
(@Christy_HI) reported
Virgin Media are the absolute worst. 3 weeks without internet and you can’t even send me a dongle? I’m fuming
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Steve JG
(@SteveG1111968) reported
@virginmedia Ok thanks I’ve just seen this so no point calling them now. I’ve never been so appalled at one company as I am with virgin. It’s like having a cheap iptv having to continually contact the seller because it never works. Virgin is exactly the same. Shocking service it really is.
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Joe Fairfield
(@joef2310) reported
@virginmedia It the sky sports mobile app, yes signing in using virgin, I’ve closed it down, deleted and reinstalled the app, everything else on my phone works fine
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Amanda Oliva
(@AmandaOliva61) reported
@virginmedia That there was an outage in the area and VM are working on it - same message since Christmas
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AK
(@AK271) reported
@virginmedia How about 2pm? There is an estimate now showing they hope to fix by 6pm. Thanks
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Elliot Shaw
(@ElliotS93701684) reported
@virginmedia your chat service has errored for the last 2 weeks and now my bill goes out tomorrow and I haven’t had the chance to discuss it with anyone like I needed to???