Virgin Media Outage Report in Melbourne, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 29: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Melbourne, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Derby, Loughborough and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Melbourne, England
Latest outage, problems and issue reports in Melbourne and nearby locations:
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JayBhojani
(@MrBhojani) reported
from
Loughborough, England
@virginmedia £160 a month for you to be shit.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia You were going to then I had to cancel for some reason. Can never get through to anyone to discuss.
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Chris Seddon
(@_Chris_Seddon_) reported
from
Melbourne, England
Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!
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Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Kizzy 🦇 Puckmigo23
(@Kizztronice) reported
from
Awsworth, England
@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Carrie
(@xCarrie82x) reported
from
Kimberley, England
@virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia problems again, it really isn’t good enough, I will not be renewing my contract, absolutely rubbish
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Stuart Windle
(@stuwin1) reported
from
Stenson Fields, England
@virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend
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James Dawes
(@dawesje) reported
from
Burton upon Trent, England
@virginmedia just like to say what a load of rubbish your service is! And I’m not even with you
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia I’ve rang and they say they know about the problem. Could you tell me with this issue isn’t against my contract and could I cancel my contract has I’m not getting the service I’m paying for.
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BigYoll
(@BigYoll) reported
from
Anstey, England
This is the third day I’ve called and had to hold for over an hour just to be cut off everytime, please give me a number so I can cancel this contract. @virginmedia you provide a horrible experience and a ******* dog shit internet connection
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia my area is 30, we’ve had no tv, broadband since before 1900 on 20/5/2020. This level of service is absolutely abysmal, can you please tell us what is going on 😡
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off
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brian alvin
(@justrunningnow) reported
from
Sandiacre, England
@the____ghost @virginmedia Its broken
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BigYoll
(@BigYoll) reported
from
Anstey, England
.@virginmedia hands down the worst company out there with the shittiest internet
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iTz Me Yo 🌐
(@topper1973) reported
from
Coalville, England
@mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!
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jamie ford
(@superjayslim) reported
from
Coalville, England
@ash_tunstall @virginmedia Sky working fine. Streaming shit loads!
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Mary Oliver
(@Mary_C_Oliver) reported
from
Beeston, England
@virginmedia Also, the number is not working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Instone
(@AlexInstone) reported
@virginmedia why have you left me without wifi for over 30 days, then give me mobile wifi as a solution, then charge me £160 to leave the mobile wifi even though the sales assistant told me that i wouldn't have to pay anything. It's only taken me 14 hours on the phone to no fix
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wellhellovince
(@wellhellovince) reported
@virginmedia TV picture breaking up on all channels in PO4 Portsmouth. Cables checked, all connected correctly. Service status says all OK. Any insight?
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Iona 👷🏻♀️
(@ionasurveyor) reported
@virginmedia I did that 5 weeks ago, was told to log online and still nobody has got back to me. How is it now different when you have defaulted on my complaint? Joined Sky, had an issue, sorted in 5 minutes not 5 weeks.
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Dean Faccini
(@DeanFaccini) reported
@virginmedia I will let you know about the credit. I haven't yet filed a complaint. I plan to do this tonight. I was told the the Customer Services adviser that I might not even get a phone call back about this.
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Donna Taylor
(@DonnaScroonie) reported
@virginmedia Yeah after being a customer for many years didnt know if you change your package your now in another contract? You are unable to supply me at my new house so why am I having to pay??? Shocking.
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JUSTIN FEVRIER 🇩🇲
(@fevrier_justin) reported
So got my virgin media down from £105 pm to £71pm after another complaint and name dropping regulators. No mention of addressing complaint just resolved billing issue. Fine accepted.
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Trading Geek
(@trading_geek) reported
@virginmedia I made a complaint online. I’m not expecting a response nor a solution. Your customer service is beyond dreadful. I shall await my 28days.
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Emman Idama 🇳🇬🇮🇪
(@emman_comedy) reported
@virginmedia costumer service is so bad, I can’t wait to leave, spend the whole day trying to fix a problem and help
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Jizzygelespi
(@jizzygelespi) reported
@virginmedia I've had the problem since the 5th of December 2020 and every time I call I get a different answer or no answer at all, it's quite frustrating.
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ReigateMatters
(@ReigateMatters) reported
Not the best reunion with @virginmedia. 3 weeks in and averaging about 1 outage per week. Anyone else in Reigate having similar issues?