Virgin Media Outage Report in Melbourne, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Melbourne, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Burton upon Trent, Derby, Swadlincote, Loughborough and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Burton upon Trent |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Phone | |
| Nottingham |
TV | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Melbourne, England
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now
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Carrie
(@xCarrie82x) reported
from
Kimberley, England
@virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers
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brian alvin
(@justrunningnow) reported
from
Sandiacre, England
@the____ghost @virginmedia Its broken
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JayBhojani
(@MrBhojani) reported
from
Loughborough, England
@virginmedia £160 a month for you to be shit.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia You were going to then I had to cancel for some reason. Can never get through to anyone to discuss.
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iTz Me Yo 🌐
(@topper1973) reported
from
Coalville, England
@mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!
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BigYoll
(@BigYoll) reported
from
Anstey, England
.@virginmedia hands down the worst company out there with the shittiest internet
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Matthew Walne
(@MatthewWalne) reported
from
Thurcaston, England
@virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.
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Chris Seddon
(@_Chris_Seddon_) reported
from
Melbourne, England
Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!
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Amara Pickerill
(@amarapickerill) reported
from
Walton upon Trent, England
@virginmedia please tell me how to contact your complaints department as I have an ongoing issue with your mobile department that’s been raised over the last 12 months and no one can help me! #poorcustomerservice #virginmobile #complaint #help
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Stuart Windle
(@stuwin1) reported
from
Stenson Fields, England
@virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend
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BigYoll
(@BigYoll) reported
from
Anstey, England
This is the third day I’ve called and had to hold for over an hour just to be cut off everytime, please give me a number so I can cancel this contract. @virginmedia you provide a horrible experience and a ******* dog shit internet connection
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Neil Johnson
(@neilmjohnson72) reported
from
Ashby-de-la-Zouch, England
@virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!
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Anthony Bates
(@antbates1991) reported
from
Burton upon Trent, England
@virginmedia It's for Virgin Media. Everytime I ring up to try and change something no one over the phone can ever find my account and because of this no one can help me. I want to cancel my package because the offer I'm on expires next month and the services are not worth £84.
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Anthony Bates
(@antbates1991) reported
from
Burton upon Trent, England
New tactics from Virgin Media, ring up to cancel, they say they can't find your account and then put the phone down. 🖕🖕
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James Dawes
(@dawesje) reported
from
Burton upon Trent, England
@virginmedia just like to say what a load of rubbish your service is! And I’m not even with you
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jamie ford
(@superjayslim) reported
from
Coalville, England
@ash_tunstall @virginmedia Sky working fine. Streaming shit loads!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jsan1972
(@jsan1972) reported
@virginmedia We have had nothing but trouble with our Wi-Fi and was thinking of leaving you whilst in contract as you are not providing the service we are paying for. Maybe the Hub 5 with Wi-Fi 6 can help. Please advise how we request this. #annoyed
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Tim Bichara
(@TimBichara) reported
@virginmedia Surprisingly Vigin Media HAVE NOT fixed the problem when they said they would. Still no internet 10 days into the issue.
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tony spraggs #staysafe 💙
(@tonyspraggs) reported
@virginmedia Many thanks CW, I was a little concerned about the fact that nobody seemed to know about the fix, coupled with the difficulty as a mobile only customer, getting any support about email at all.
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UniversalNerd
(@universalnerd) reported
@virginmedia hi. I can’t seem to login to my virgin mobile account. It won’t accept my email / phone number to reset password even though they are correct. I keep getting ‘oops, that wasn’t quite right’
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Atypical Poliomyelitis (Myalgic Encephalomyelitis)
(@MECFSisCFSnotME) reported
@RunninOnEmptee @virginmedia They are useless. My dad has been with Virgin and now with Sky. Ive been with TalkTalk and Plusnet myself. Plusnet are the best imo for service.
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Jacob Haynes
(@jacobthebus) reported
@virginmedia Can you help please? Been on your home Wi-Fi/broadband since early September and the wireless connection through the house has been non-stop dreadful. I'm a student with a lot of work from home and I often have to resort to using my mobile hotspot.
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Digilocker Design
(@digilocker) reported
@virginmedia can you tell me more about the outage in HX3 please? 4 days now I've had 0.5mb upload and its supposedly been fixed?
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Nii Deep Podcast
(@niideeppod) reported
Why does Virgin Media always **** up? Man i wish Hyperoptic wasnt for Flats only. I am back home now to deal with this ****
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Vic Knight
(@VicKnight3) reported
@virginmedia S81 9re ..still no mobile network after being down all morning. When will this be fixed, please?
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Bello
(@Queen__Bello) reported
@niideeppod Virgin Media is the ******* worst. So unreliable. Always cutting out every two seconds! I can’t wait to get rid of mine