Virgin Media Outage Report in Thurcaston, Leicestershire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thurcaston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thurcaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Thurcaston, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coalville, Leicester, Hinckley and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Coalville |
Internet | |
| Leicester |
Internet | |
| Leicester |
TV | |
| Leicester |
Wi-fi | |
| Coalville |
||
| Hinckley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Thurcaston, England
Latest outage, problems and issue reports in Thurcaston and nearby locations:
-
Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working
-
joseph langton
(@jnlangton) reported
from
Braunstone, England
@timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR
-
Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits
-
Rachel Biddles
(@rachlb33) reported
from
Glenfield, England
Always good when @virginmedia take your internet down on a Friday to ‘improve the service’ without any warning, when you’re working from home!
-
Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less
-
Tiger Sue
(@MYLA5TROLO) reported
from
Blaby, England
@virginmedia No, never been asked before. And the advisor said ‘within 4 hours’, engineer turned up today, I’m not there! He said they don’t work Sunday anyway. Advisor needs some re training.
-
Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.
-
Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...
-
Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband
-
Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.
-
Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it
-
Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!
-
Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia What’s going on with Virgin TV Go? Says Technical Problems.
-
Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.
-
Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.
-
Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement
-
Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...
-
Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer
-
Nimfresh.exe
(@NimeshDave7) reported
from
Leicestershire, England
@virginmedia @vmbusiness why does my RTC internet connection disconnect every hour and connect 10 seconds later? It’s been happening for weeks, every hour it will go down for 10 seconds then reconnect??!?!? It’s problematic for my work!
-
Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
name goes here
(@Stufffffz) reported
@virginmedia up for 10min an down again already do your ******* job you useless *****
-
Artist formally known as DeejYuuh
(@DrewJayThomas) reported
@UnitedByApple @virginmedia Wouldn't waste your time with the manager, I was promised they would waive a termination fee then I received a bill for it, when I called to ask about it they told me the conversation never occured because no note was put on the system
-
Liam David Gardiner
(@LiamDGardiner) reported
@virginmedia It’s been three days and I’m still waiting for that callback that you said you’ll give me back in 24 hours I guess we have a different definition of what 24 hours is and I guess customer service is not your top priority
-
VenusEnvi
(@VenusEnvi) reported
from
Grays, England
@virginmedia what’s the point of asking me to text when I’m ready to set up the new hub if your going to deactivate the old one before I’m ready!! Good job I have unlimited data on my mobile network!!
-
James Parker
(@JamesWDParker) reported
@virginmedia can someone tell me why for the second consecutive month, you haven't bothered attempting to take my DD. Money is there DD active, no issues my end. You just don't bother to attempt taking it, then email me suggesting my fault!!
-
MaudraFara
(@BrixBruxelles) reported
@virginmedia yes, I've been doing that daily and it claims there are no issues in our area. I'm paying nearly £70 a month for a service that I could get for £10 a month on my mobile, to be honest :(
-
Raj Dasgupta
(@rajdg) reported
@virginmedia my internet in KT12 suddenly down 30 minutes back! Please check and help!
-
Artist formally known as DeejYuuh
(@DrewJayThomas) reported
@JeremyPrice81 @virginmedia I've been on the line with them multiple times for the same reason. Was told they would waive the cancellation fee as the new tennants were continuing with them then when I was sent a bill with the fee included, they denied promising me the waiver and said no notes were down
-
Jake Smith
(@Jakeismental_) reported
@virginmedia DY1 has gone down again! Why aren’t you answering us on here? Getting ridiculous now!
-
Jo1984
(@joanneLFC1984) reported
@MoneySavingExp This is disgraceful. My internet has gone down half a dozen times over the last couple of months and they have the nerve to up prices, just a shame my contract does not end until the end of the year but I definitely will not be renewing it with @virginmedia