Virgin Media Outage Report in Thurcaston, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thurcaston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thurcaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Thurcaston, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coalville, Leicester, Loughborough, Melton Mowbray, Hinckley and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Coalville |
Internet | |
| Leicester |
TV | |
| Loughborough |
Internet | |
| Coalville |
Internet | |
| Melton Mowbray |
Phone | |
| Coalville |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Thurcaston, England
Latest outage, problems and issue reports in Thurcaston and nearby locations:
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
Nearly 2 hours on the phone to #virginmedia no1 wants to help. Getting 2mbps for a 200mbps plan. If I paid 1% of the bill am sure they’d find a issue then! #useless
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia He booked a gang to fix the broken fibre cable
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia A gang is coming in 2 hours to fix the cable Thanks
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia It's been fixed the gang have been working on the broken cable for two hours
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Il Mentore (-Psycho-) Deadman
(@Psycho_Deadman) reported
from
Hinckley, England
@virginmedia Yes, resetting the router solves the issue, however, the issue we have is that we have to reset the router 2-3 times a week. Yesterday we had to do so 4 times. The slightest bit of rain.. the signal is gone. It is thoroughly frustrating.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia The problem is as everyone uses one drive we are knackered Cannot work from a mobile phone as use spread sheets
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Breaking news The engineers are still working to fix the broken cable Thanks
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
@bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍
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clare luetchford
(@LuetchfordClare) reported
from
Leicestershire, England
@virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@rory_ops @ELJefeReviews I have bought these for my son as a Christmas present with a new @SamsungMobile phone. Ear buds show fully charged and the say battery low after five minutes and power down. @virginmedia have not helped as usual,even though they were bought through them.!!!!
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@BicramAthwal @virginmedia Awful company, truly abysmal customer service.
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Ash Armstrong
(@AshArmstrong9) reported
from
Leicestershire, England
@virginmedia Seems OK now. It was Prime Video that was the problem. I think they couldn't handle all the football live streaming very well, and something had to give. Thanks 👍
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Graham Trenery’berry
(@BerryTrenery2) reported
from
Ketteringham, England
@virginmedia well for the past almost 4 weeks been having problems with internet my husband had phoned nearly every day now and get told sending stuff down the line had guys come out as well and still not sort out and working from home as well need it also fostering too
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia router not working, of course not your equipment has to be mine. Why have to wait 48 hours to phone again if still not working. It’s arrogant to think we know nothing about IT.
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia How can you cancel my contract whilst i am living in the house and take word from a stranger over the phone surely you have broken GDPR
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Marshall5Sharon It's a night of football If #virginmedia can fix the broken fibre cable If not no tv no laptop Only the wife complaining
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Graham Trenery’berry
(@BerryTrenery2) reported
from
Ketteringham, England
Anyone having problems with virgin media internet we have now past 4 weeks phone nearly every day now and working from as a foster care need it but as it keeps dropping in and out they keep saying sorting it out it’s now gone beyond a joke now
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Never Heard of Customer service
(@HeardCustomer) reported
@virginmedia was promised a call back last week about an issue on the broadband. Still hadn't happened...
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NeverInTheWorld
(@wkd666) reported
@virginmedia Broadband updates so the internet was down on Friday & it’s off now cos it’s updating again today Not fit for purpose Website & call centre say no probs Beyond ridiculous the number of tweaks & work that gets done. It’s like a revolving door
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Stephen M
(@S_MLYNX) reported
@virginmedia Just booked for a SEVENTH engineer to come and fix the broadband. It’s over a month since we had a connection that lasted the whole day. If anyone is considering #virginmedia please rethink
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Wal
(@CallMeWal) reported
@virginmedia may have the most annoying cold callers. VM: We'd like to reward you for being a loyal customer Me: Great unless it's a decrease to my already excessive bill don't bother, normally you try to "reward" me with a bigger bill VM: For just an extra ... Me: 😡Every time😡
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John Kanes
(@HalVIII) reported
@virginmedia very frustrated - incomplete installation, inconsistent broadband, no response to complaint of 7/4 and now charged £300 more for leaving (due to house move) than you told us on the phone. So glad that I won’t have anything to do with you any more.
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Market Oriented Marketer focussing on your clients
(@Mick_Holloway) reported
@virginmedia No I don't, but now being told by your colleagues in support that our handsets are compatible! And now they have found a fault! There's a technician coming out Wednesday... fingers crossed for resolution - will keep you informed ;)
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jaz
(@mukeftjustin) reported
@virginmedia ntlworld email not working.. won’t let me send or receive emails.
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Boris
(@bitcoin_boris) reported
Trying to cancel my Virgin media contract. First try 40minutes waiting, then they hang up on me. Second try on the line for 45 minutes still waiting. #virginmedia is a joke. More updates to come
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SP18
(@SP1814) reported
@virginmedia The worst company I have ever spoken too, just spent over 2 hours on the phone with your customer service teams with nothing resolved. I will be going back to Sky TV who have a much better customer service team. I do not recommend Virgin Media to anyone.
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Eve Munroe
(@YveMunroe7) reported
@virginmedia There was no record of a hub being ordered. That’s why nothing came. A 3rd technician is coming out to see what the problem is on Wednesday 30th June 2021. I’ll wait to see what happens. @spida_manc #interferencewithwork #vulnerableyoungperson