Virgin Media Outage Report in Thurcaston, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thurcaston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thurcaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Thurcaston, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Hinckley, Melton Mowbray, Coalville, Castle Donington and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
TV | |
| Leicester |
Internet | |
| Leicester |
Total Blackout | |
| Leicester |
Internet | |
| Loughborough |
Internet | |
| Leicester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Thurcaston, England
Latest outage, problems and issue reports in Thurcaston and nearby locations:
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(-Psycho-) Deadman
(@Psycho_Deadman) reported
from
Hinckley, England
@virginmedia Somewhat stable. However, today is a clear day. It is whenever there is the slightest breeze or a slight change in weather. I have never had such an inconsistent connection.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Still not working properly. Having to constantly reset the router, even wired connections not working.
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’m still having issues with my router and wifi. Only so many times I can switch off and on again.
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Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
@virginmedia Everything you've shown me has already been done on many occasions having numerous problems with service for the past 2 years I appreciate you trying to help. There always seems to be something.
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ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Already tried, the chatbot doesn’t understand the situation! Please I need help ASAP. If you could please give me a call 07778985954
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dylan farrell
(@dylanjfarrell) reported
from
Leicestershire, England
@virginmedia WiFi down again!!!
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joseph langton
(@jnlangton) reported
from
Braunstone, England
back on the phone to #virginmedia help
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia Hi guys. just got off the phone with someone in your Swansea call centre, can you tell me their name? As they called to call back tomorrow and ask for them & they’d help my query.
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Darren
(@DarrenS78) reported
from
Ratby, England
@virginmedia your service is abysmal at best. I get that companies are under pressure but we have no TV, no internet and no landline, I was told the internet and the tv issue wasn’t connected by the “chat” team so tried to call, on hold for an hour and was then disconnected!!!
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IG: marvy_xo
(@marvy_xo) reported
from
Leicestershire, England
@virginmedia my wifi is not working in my area still!!! what is all this!!
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Do you know when it will be fixed please? Other @PHMountsorrel complaining of the same issues.
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ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Completely upset and disappointed with your customer service helpline, I have spent the last week calling and no solution has been given! It is shameful
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia is there an issue with broadband in Mountsorrel, Loughborough, Leicestershire? Hasn’t been working properly for last few days
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Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
@virginmedia I've had random outages for over 6 weeks now what is going on? Can't get anyone to help your automated service is ****! And that's me being kind happy to walk away
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Nam_n
(@nameez_n) reported
from
Leicestershire, England
@virginmedia my broadband has been going down frequently past few days. Tried restarting the WiFi router, still the same. Connection goes down for few mins and the comes back. It’s frustrating #virginmediadown #internetdow
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Deepal Vyas
(@Deepal29) reported
from
Leicestershire, England
@virginmedia @virginmedia we have another date for installation for tomorrow I went via the app and had your customer service team calling as the offer wouldn’t go through. Fingers crossed we getting tomorrow or it will be another day off wasted.
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Darren
(@DarrenS78) reported
from
Ratby, England
@virginmedia What’s up with the internet?! I can’t seem connect and TV has gone down too.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@CarntSpeykV5) reported
@Jordan_MUFC96 @virginmedia **** off you french ************
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Jimbo
(@JimboGPK) reported
@virginmedia I use wired. I've been through the websites process many times. Have had a engineer come out and swap my home hub 3. I've scanned my internal network and found zero issues. But still get latency spikes
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Amy Morgan
(@missamym) reported
@virginmedia Her account has never been set up properly online. She gets paper bills each month but the bill number isn’t recognised when I try and set her up online. She has no recognised email, username or password. She pays a lot each month and the tv isn’t working + hasn’t been for ages
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FUN SIZE MAGRS
(@MMagrs) reported
@ShandyDHarrison A few years ago Virgin Media put Threads and the War Game on their on-demand service. I made the mistake of watching both of them. I had to watch an entire series of Father Ted before bedtime just to try and dilute the effects.
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Caroliono
(@caroliono) reported
@virginmedia why are you sending out Hub 4's when it's not possible to run diagnostic tests on them. Broadband either down AGAIN in M32 or the hub4 is bobbins 😵
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Stewart Booth
(@Stewart_Booth) reported
Hey @virginmedia - I’m still waiting on the WiFi extender that I had to order from you (at additional cost) weeks ago because my new broadband service from you is pants. What’s the deal? Gotta say, I’m really not happy with the service so far since I left BT 😡
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M M J 2⃣5⃣
(@Jazzy1arda) reported
@JimboGPK @virginmedia BRO DON'T START. Im semi pro on fortnite with $400 earned and I cant even stream it and play let alone play off stream lol im at so many choppy disadvantages and i have to play LOW sense bro this **** is ASSSSSS on my life , further more **** competetive. I CANT PLAY LMAO so bad
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Mitch
(@Mitchell_Rankin) reported
Omg... on hold with @virginmedia support for an hour! (Enjoying the on hold music I must say) and it just cuts me off.... 😳
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Laura
(@lauraslouise) reported
@virginmedia yeah it says no known issues?
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Claire Couperthwaite
(@coopzy12) reported
3 days 3 lots of phone calls for over 2 hours each, twice you cut me off and the account is still not sorted @virginmedia shocking customer services you’ve messed this up from start to finish