Virgin Media Outage Report in Thurcaston, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thurcaston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thurcaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Thurcaston, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Loughborough, Leicester, Hinckley, Coalville, Melton Mowbray and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough |
Internet | |
| Leicester |
TV | |
| Loughborough |
Internet | |
| Loughborough |
Wi-fi | |
| Leicester |
Total Blackout | |
| Leicester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Thurcaston, England
Latest outage, problems and issue reports in Thurcaston and nearby locations:
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Teresa Budworth
(@TeresaBudworth) reported
from
Quorn, England
52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable
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Uways Bobat
(@UwaysBobat) reported
from
Leicestershire, England
@virginmedia Stfu man. Ur lots internet is utter ****.
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Fruity Sheikh
(@frutysheikh) reported
from
Oadby and Wigston, England
@virginmedia broadband is down in #wigston LE18
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Jane
(@Irish_Jane_) reported
from
Hinckley, England
@virginmedia worst customers service ever!!!!! Can you please sort my issue!!
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Chris Roberts
(@LittleTed84) reported
from
Hinckley, England
@OpenreachHelp Could you confirm if Virgin Media are planning to utilise the same exchange as they are expanding there network in the same area.
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Andi James Chamberlain
(@sarianlives) reported
from
Leicestershire, England
@virginmedia can I have a telephone number to talk too someone@please, as I am having internet problems and now your website will not allow me to report it. His is frustrating service to say the least.
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!
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Tiger Sue
(@MYLA5TROLO) reported
from
Blaby, England
@virginmedia No, never been asked before. And the advisor said ‘within 4 hours’, engineer turned up today, I’m not there! He said they don’t work Sunday anyway. Advisor needs some re training.
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ѕαιѕσηѕ ιη тнє αвуѕѕ
(@AdyGoodrich) reported
from
Leicestershire, England
@om_riff @RICHEYHELL We have **** all 4g coverage here too unless you stand in the front bedroom with your arm out the window. Our virgin media is either on & working well or down for half a day while they 'upgrade the network' 🤔
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given
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Victor Kaufman-Bartfield
(@VictorKaufman) reported
from
Oadby and Wigston, England
Quite apt that @virginmedia use the nil point British #eurovision2021 entry as their hold music - reflective of their customer service.
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...
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Lizzie Jane 🎭
(@LizzieMizzie_) reported
from
Market Bosworth, England
@virginmedia I am currently on 3G and it’s SLOW! So a refund would be the right thing to do. Especially if the money has already come out of my account. I have screenshots to prove it’s not working.
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Andy bird
(@Andybirdlcfc20) reported
from
Hinckley, England
@virginmedia is there a WiFi issue in LE9?
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Alison Wilson
(@allycardmaker) reported
from
Leicestershire, England
@virginmedia why am I getting so many spam emails don’t you filter them ? Never normally get this many
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint
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Christopher Hallick
(@ChrisLonelyguy) reported
from
Leicestershire, England
Come on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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👕 LG
(@uklg) reported
@virginmedia My WiFi is ridiculously bad. On Demand services never work. Total scam this 200mB
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AmeliaC
(@AmelD44) reported
@virginmedia Internet dropping in room only yards from room with router - scanned room and scan tells me service is fine - it isn’t. Unable to view even short video clips online without buffering. Like this for months.
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Cy
(@WhyBlendIn) reported
@virginmedia Well nothing arrived, what a surprise now Terri the triage chat bot is sending me 7 texts asking the same question #fail #nocustomerservice
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TAG
(@Flowing_Seed) reported
@virginmedia Thanks for getting back to me, yes it’s seems to be a more recent issue, it’s been really bad this last week.
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Clubdeck Geo
(@ClubdeckGeo) reported
@StevieB_1981 @virginmedia Yeah I just checked there supposed to get 500mbps and im getting 25mbps wtf @virginmedia
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Rob
(@rob9_afc) reported
@xSynerGyxI @virginmedia I’d watch youtube videos of the 360 box the layout is terrible and I strongly advise against it once you change you can’t go back
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R
(@Rdsxsingh) reported
@virginmedia Suprise me by fixing my sh!tting connection. No internet since Friday. Wtf @virginmedia
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Matthew Soar
(@Mattsoar78) reported
@virginmedia Please god, sort this Internet problem out. It's ridiculous
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.
(@illbiteyounow) reported
@DarrenL8770 @GamerJamesFM @virginmedia "Over 20 years" Surely if they were as bad as some make out I'd have been affected at some point. Considering they have anywhere between 4 and 5 million customers, surely the people complaining are majorly in the minority?
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R
(@Rdsxsingh) reported
@virginmedia 'Online safety' talks are redundant when your service is so sh!t you can't get online. Your marketing department really set you up with these tag lines! @virginmedia