Virgin Media Outage Report in Thurcaston, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thurcaston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thurcaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Thurcaston, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Melton Mowbray, Coalville and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Wi-fi | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Loughborough |
Wi-fi | |
| Melton Mowbray |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Thurcaston, England
Latest outage, problems and issue reports in Thurcaston and nearby locations:
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Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
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Christopher Hallick
(@ChrisLonelyguy) reported
from
Leicestershire, England
Come on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.
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Rachel Biddles
(@rachlb33) reported
from
Glenfield, England
Always good when @virginmedia take your internet down on a Friday to ‘improve the service’ without any warning, when you’re working from home!
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working
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Uways Bobat
(@UwaysBobat) reported
from
Leicestershire, England
@virginmedia Stfu man. Ur lots internet is utter ****.
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Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.
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Tiger Sue
(@MYLA5TROLO) reported
from
Blaby, England
@virginmedia No, never been asked before. And the advisor said ‘within 4 hours’, engineer turned up today, I’m not there! He said they don’t work Sunday anyway. Advisor needs some re training.
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.
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Nimfresh.exe
(@NimeshDave7) reported
from
Leicestershire, England
@virginmedia @vmbusiness why does my RTC internet connection disconnect every hour and connect 10 seconds later? It’s been happening for weeks, every hour it will go down for 10 seconds then reconnect??!?!? It’s problematic for my work!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Streetspectre
(@streetspectre) reported
North London #virgin outage service status now says "Fix estimate 25 February 16:05" FFS #virginmedia #virgin @virginmedia
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Andrew Duncan
(@andrewsduncan1) reported
@ruskin147 @MarkUrban01 Ha ha. I’ve just had a scam phone call from my “internet company” alleging illegal activity and would I contact them. As it happens my Virgin Media Broadband has been down all day.
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Liz Tray
(@LizTray) reported
@wearz @weblyish @virginmedia The Virgin service status website doesn't work either. lol etc. I just don't get how it's possible that Yahoo is down and Gmail is up. Neither are heavy sites picture-wise or anything. Google is fine. The results are not. VERY weird.
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Andy
(@AndyS63213185) reported
@viccpfc @virginmedia I know what you mean it’s **** considering the money it costs
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Vics
(@viccpfc) reported
@AndyS63213185 @virginmedia We have the same issue quite a lot but it's happened around 7 times today so far, really not happy, have done all checks etc, still ****!!
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Steve Franck 🇪🇺
(@stevefranck) reported
@PatriceMWinn @virginmedia Now they’re saying 16:05 for a fix...
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Stone Creative Design
(@stone_cd) reported
@ewanbirney @virginmedia I am having the same issues in N4, kids can’t do zoom lessons and I have had to cancel zoom meetings
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Heather
(@heva619) reported
@virginmedia Mostly when using on demand/ catchup. Programme will go off, with the usual w02 code. "Check ethernet cable" hub isnt connected directly to tivo. Figure now THATS how resolve the issues, get them connected. Once covid restrictions ease, il arrange get hub moved
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EFC Will Do For Me
(@DoEfc) reported
@virginmedia Is that your way of asking your customer for their postcode? Sheesh customer service standards are slipping these days. I’m also not going to put my postcode on a public forum. Same way I don’t put other personal data where any Tom **** or Harry can see it.
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Bes
(@Beseatey) reported
@virginmedia you have the worst service about you lot are a bunch of frauds