Virgin Media outages and service status in Kirby Muxloe, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Kirby Muxloe, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 19, 3:13 PM GMT+1.
- TV (56%)
- Internet (26%)
- Wi-fi (14%)
- E-mail (2%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kirby Muxloe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirby Muxloe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kirby Muxloe, England
The most recent Virgin Media outage reports came from the following cities: Coalville, Loughborough, Leicester, Hinckley, Nuneaton, Bedworth, and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Coalville
|
Internet | 7 hours ago |
|
Loughborough
|
9 hours ago | |
|
Leicester
|
Wi-fi | 1 day ago |
|
Leicester
|
Wi-fi | 1 day ago |
|
Leicester
|
Internet | 1 day ago |
|
Leicester
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
13 recent signals
7 recent signals
3 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kirby Muxloe, England
Latest outage, problems and issue reports in Kirby Muxloe and nearby locations:
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julie marlow (@iamthemummy) reported from Ibstock, England@virginmedia @virginhelp Refund me 6 weeks line rental for a start ... issue adapters to all house holds on the land line system before you change to hub, so customers are not left unable to make or receive calls.
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Fazal Rehman (@breadf2man) reported from Thurmaston, England@virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement
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Alex Tipler (@alextiplerfilm) reported from Coalville, England@virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!
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Meghraj (@im_raj16) reported from Leicestershire, England@virginmedia It’s the same plz help me or plz disconnect the service I give up.
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National Forest E-Bike Holidays (@Ebike_holidays) reported from Ashby-de-la-Zouch, England@virginmedia It’s even more stressful as we can’t tell her when you will resolve the problem. Extremely poor service.
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Faizal Momoniat (@faizalmom) reported from Leicestershire, England@virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.
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Alexandra Johnson (@ASJPhotography) reported from Coalville, England@virginmedia have to be the MOST unhelpful when it comes to customer service. I’ve been going round and round and round for an issue your technical engineer has already highlighted!!!!
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?
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Manraj (@Manraj_Virkk) reported from Leicestershire, England@virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia The service I’m getting from Virgin is beyond appalling.
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Victor Kaufman-Bartfield (@VictorKaufman) reported from Oadby and Wigston, EnglandQuite apt that @virginmedia use the nil point British #eurovision2021 entry as their hold music - reflective of their customer service.
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.
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Jane (@Irish_Jane_) reported from Hinckley, England@virginmedia worst customers service ever!!!!! Can you please sort my issue!!
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joseph langton (@jnlangton) reported from Braunstone, England@timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR
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John Wright (@juanfelipe1) reported from Leicestershire, England@virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.
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Pat Ryan (@b1gpat) reported from Nuneaton, England@virginmedia Netflix channel 150 says "Not authorised". Was working ok a couple of days ago. How do I fix this please? Not a problem with my account. Netflix is working fine on my phone.
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GodivaPuppyAppeal (@GodivaGuidedogs) reported from Nuneaton, England@itsmeAlexVega @virginmedia I’ve used Virgin Media for years but going to cancel when my current contact expires
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!
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Jess Adams (@JessLeighA) reported from Ketteringham, England@virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AndyC (@ACforReformUK) reported@Benleo @virginmedia This "quality" service is endemic in the UK these days, there's no accountability, if you got £50 for every aborted attempt, you can bet they'd get it done 1st time every time. OFCOM should punish these firms with huge fines and bring in accountability, otherwise this will just go on.
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deejay 🇬🇧🏴🇺🇸🇨🇦🇦🇺🇳🇿 (@DJCDale) reported@virginmedia I cannot be the only person that cannot log on via the app or online is there a problem ?
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C Morris (@crm_uk) reported@Benleo @virginmedia Yep 💯 percent. Worst is when the Indian call centre says password is wrong because they don't understand and you're having to break up your English for them 🙈
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Canaz-UK (@CanazUK) reported@Benleo @virginmedia Virgin Active gym were the worst gym I've ever dealt with. Avoid!
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timothy neil amor (@timamor) reported@Benleo @virginmedia They may be crap, but not as crap as @GBNEWS.
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Rob Green (@Rob_Green1) reported@Benleo @virginmedia Been there. Had similar service. Absolutely atrocious.
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Catriona **** (@CJD39) reported@virginmedia quite possibly the worst customer service EVER. I have been a loyal customer for years! Absolutely disgraceful
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We need Restore Britain (@katesonly) reported@Benleo @virginmedia Avoid like the plague, if you move house before your contract is up & they don’t supply their service in your new area, they expect you to keep paying for receiving nothing, often 18 - 24 month contracts & they don’t make this clear. Sketchy service with sketchy coverage
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Uilleam Cameron 🏉 🏴 🇬🇧 🇦🇺 (@youlum) reported@Benleo @Christi61144576 @virginmedia What a shame you had such a bad experience. I’ve always had excellent service from them. And that’s from whenever they brought cable to my street 15 - 20 years ago.
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John Conning (@conning_john) reported@Benleo @CallmeRight1 @virginmedia I had heard they have a dreadful reputation for customer service or lack of it…..