Virgin Media

Virgin Media Outage Report in Kirby Muxloe, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirby Muxloe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirby Muxloe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirby Muxloe, Leicestershire, England 01/15/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirby Muxloe, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Bedworth, Loughborough, Hinckley, Coalville, Nuneaton and Leicestershire.

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City Problem Type Report Time
United KingdomLeicester E-mail
United KingdomBedworth Wi-fi
United KingdomLeicester Wi-fi
United KingdomLeicester Wi-fi
United KingdomLeicester Internet
United KingdomLeicester Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Kirby Muxloe, England

Latest outage, problems and issue reports in Kirby Muxloe and nearby locations:

  • im_raj16 Meghraj (@im_raj16) reported from Leicestershire, England

    @virginmedia It’s the same plz help me or plz disconnect the service I give up.

  • _Noumaan_ Noumaan Abubakar (@_Noumaan_) reported from Leicestershire, England

    @virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc

  • curtis_thomas97 Curtis Thomas (@curtis_thomas97) reported from Nuneaton, England

    @virginmedia 2 weeks because of your incompetence and you act like it's not your problem. My partner works from home so explain to me how she will do that because you have failed to provide me the service on the agreed date?

  • jonnylovin jonny dickens (@jonnylovin) reported from Groby, England

    @virginmedia phoned to get a new deal and ended up giving notice to disconnect, not quite the customer service I expected

  • paulrose222 paul rose (@paulrose222) reported from Braunstone, England

    Heads up folks who have their Netflix account as part as their main Internet provider package you may have to sign back up for it to continue using your service had to today very annoying and inconvenient to say the least 🙄 it seems that virgin media is doing this

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia Are there issues with the virgin mobile service? I’m unable to receive texts and my mobile data isn’t working either. Thanks.

  • leesteane7 lee steane 🏆 (@leesteane7) reported from Bedworth, England

    @virginmedia I want to cancel my contract, is there a phone number i can call as i got cut off last night?

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig

  • im_raj16 Meghraj (@im_raj16) reported from Leicestershire, England

    @virginmedia Can you please send someone to fix the issue ? Please

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia No faults found and no errors shown on the tests. Is there a charge for booking a technician?

  • NickFitz Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    @PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.

  • JessLeighA Jess Adams (@JessLeighA) reported from Ketteringham, England

    @virginmedia we are awaiting for you to put the line up to the house but there is a blockage. was told you were coming to fix it yesterday but didn’t. said you’re coming today, no idea when.

  • alextiplerfilm Alex Tipler (@alextiplerfilm) reported from Coalville, England

    @virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia I’m currently a Virgin Mobike customer but I will be emigrating to Canada mid-term in my contract. Is there any way I can get out of my contract without a cancellation fee?

  • alextiplerfilm Alex Tipler (@alextiplerfilm) reported from Coalville, England

    @virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!

  • leesteane7 lee steane 🏆 (@leesteane7) reported from Bedworth, England

    After spending 1hr on the phone to @virginmedia to sort a payment issue out they put the phone down on me 😡 will be cancelling my contract as of tomorrow.speaking to people i cant even understand.. Fuming

  • JessLeighA Jess Adams (@JessLeighA) reported from Ketteringham, England

    @virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.

  • juanfelipe1 John Wright (@juanfelipe1) reported from Leicestershire, England

    @virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.

  • doffcapgov doffcapgov (@doffcapgov) reported from Leicestershire, England

    @sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth

  • Katie68833952 Katie (@Katie68833952) reported from Leicestershire, England

    @virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hayleybaylis hayley baylis (@hayleybaylis) reported

    @virginmedia - 5 times trying to cancel my new highly inflated contract , a rise of over £60 a month , I have tried to ring retention team 5 times to discuss and get cut off every time !! Total waste of time

  • DevilledeggKA The Devilled Egg (@DevilledeggKA) reported

    @virginmedia At the risk of sounding like a broken record, I have called, emailed, checked service updates, spoken to engineers on the phone/face2face/via web chat, posted on the forums MANY times in the last 3 months and NOTHING has been resolved. I just keep getting billed. That works.

  • muckypause muckypaws (@muckypause) reported

    @virginmedia why does it take eight call centre agents and two hours to cancel my contract to move to @VodafoneUK ? You can’t price match, instead you deliberately frustrate and tell the customer that Vodafone aren’t regulated. 🤬

  • LTFCblockF Luton Block F (@LTFCblockF) reported

    @___GJS___ @virginmedia Awful aren't they?! I asked in December to stop sending paper bills and they still do. Changed it online and it just takes you in circles. Many other issues. Dreadful service.

  • TheMums Marian (@TheMums) reported

    @virginmedia it’s down yet again in the tw12 area. What is going on? Service continues to decline whilst prices continue to rise. When are you going to get this sorted

  • tecman247 Si (@tecman247) reported

    @virginmedia Trying to resolve issues with an upgraded deal I was offered. Numerous phone calls (including lots of time on hold) & useless WhatsApp chat service & still unresolved. Two complaints made, no contact yet about either from @virginmedia so looking like I'll cancel & go elsewhere

  • donmackeen don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?

  • xcxplosion Z🪩 (@xcxplosion) reported

    .@virginmedia why does your internet never work?

  • mozzerjnr Daniel Moriarty (@mozzerjnr) reported

    If you want shite customer service get in touch with @virginmedia! Unbelievably bad!

  • 28dazza Fullmoon (@28dazza) reported

    @virginmedia I have spent an hour and twenty minutes on the phone this evening. I spoke to three different people and have been told someone will get back to us in a few days!!!! It is an email problem that used to be solved by a simple reset. Why could none of the staff fix it?