Virgin Media

Virgin Media Outage Report in Kirby Muxloe, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirby Muxloe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirby Muxloe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirby Muxloe, Leicestershire, England 11/18/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kirby Muxloe, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Hinckley and Nuneaton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Wi-fi
United KingdomLoughborough Internet
United KingdomHinckley TV
United KingdomLeicester TV
United KingdomLoughborough Internet
United KingdomNuneaton Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Kirby Muxloe, England

Latest outage, problems and issue reports in Kirby Muxloe and nearby locations:

  • chrismyers66 Chris Myers (@chrismyers66) reported from Coalville, England

    @virginmedia how can I contact you to cancel my service

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia No. I’m done with text, on line and anything except talking to someone. You’ve had the opportunity using the bot, Twitter and online support, now we need to communicate in person. #realpeople

  • sewychloe Chloë Pritchard (@sewychloe) reported from Leicestershire, England

    @virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?

  • Jacksweatherch1 Jacksweatherchannel! (@Jacksweatherch1) reported from Nuneaton, England

    Hi @virginmedia do you know of a outage in Nuneaton and when it may possibly be fixed? Many thanks.

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia Not the only thing slow is it!

  • Jacksweatherch1 Jacksweatherchannel! (@Jacksweatherch1) reported from Nuneaton, England

    @virginmedia I am unable to sign in at this time. Do you know of any faults or a time fix for a fault that may be affecting the network?

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia Still not working, still no contact from #virginmedia. If still no contact tomorrow, will have to change supplier in time for Christmas. Can you help?

  • DJacko79 DJ (@DJacko79) reported from Leicestershire, England

    @pescott_gemma @virginmedia Ok Sorry have you been and looked at the nearest exchange box to your addressand checked as if its damaged they wont know till someone tells them if that looks Ok im guessing they will need resend signal down the line

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia I’ve had to call you in the past week 150 & you had to reset the router ... I shouldn’t need to do this! It’s your responsibility to ensure I have the service I pay (a lot) for!!!

  • Jacksweatherch1 Jacksweatherchannel! (@Jacksweatherch1) reported from Nuneaton, England

    @virginmedia Thank you I found it and there is a issue expected to be fixed at 17:45

  • DJacko79 DJ (@DJacko79) reported from Leicestershire, England

    @pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠

  • B17AL bilal manzoor (@B17AL) reported from Leicestershire, England

    @virginmedia what’s going on today, how do I contact the customer number 0345 454 1111 or 150 just rings out and then ends the call?

  • nsmith135 Neil Smith (@nsmith135) reported from Bedworth, England

    Anyone else have trouble with the boxing being pixelated @virginmedia @SkySportsBoxing

  • mufcsmk Stuart miller-kirkpatrick (@mufcsmk) reported from Hinckley, England

    @virginmedia absolute disgrace, shocking customer service/experience. By bill still isn't sorted can't believe the clowns you pay a wage to #theft #fraud I also have a bill for you for my time wasted on this it's currently £650, it will be arriving at your offices Monday morning

  • mufcsmk Stuart miller-kirkpatrick (@mufcsmk) reported from Hinckley, England

    @virginmedia "your bill is wrong" No **** Sherlock. @richardbranson can I get a job, it sounds really easy...Turn up, **** up, steal money, not care! counting down until my contract ends...#whatajoke #Shambles #virginmedia ps Mr branson I have a bill for my time wasted on this 👍

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @Doddstar79 @virginmedia Their service seems to be particularly bad in recent weeks...

  • SmileyJMH Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    @virginmedia just had call from 'Harry' in London, your technical department. Apparently I'm having issues with broadband speed... His employer ID was 194, apparently? He was shouty, in very loud place, couldn't tell me who I was. Please look into number 01323897224. Infuriating.

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia hi, been on hold for 2 hours in total on multiple calls for tv issue, unfortunately still not working. Please call or Dm me. Current hold 50 mins. Still on hold. Help. Thanks

  • Jim_Hulbert Jim Hulbert (@Jim_Hulbert) reported from Leicestershire, England

    @virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nataliedunno Natalie (@nataliedunno) reported

    @virginmedia Yes, twice today and once yesterday. All that happens is it restarts, shows as a network to connect to on our devices. We connect and the devices give “no network connection/ looking for network connection” messages. So the router is working to connect to, just no broadband.

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    Been trying to sort my @virginmedia bill since November. Raised a complaint and spent hours on the phone. 4 agents have told me everything’s fixed. Just received another bill and it’s more than double it should be. Why can’t they get this right?!

  • J0aquimMartins Joαquim Mαrtins (@J0aquimMartins) reported

    @virginmedia Good evening. I’m trying to cancel my account, and is being completely impossible. I called in your customer service the hole week. Spent my precious time for nothing. I need to get this done ASAP. Can I have please someone to contact me?

  • superdooperal Alison Livesey (@superdooperal) reported

    @virginmedia No technician. Complaint was first raised on 8th December via the website. I then spoke to the complaints department department early Feb and asked that a manager contact me by phone. They haven't.

  • markmcburney Mark McBurney (@markmcburney) reported

    @damu1978 @GreatCordwainer @virginmedia Well the fact its not as black and white as it comes down the same line as if its your electric supply. Was adding some meat on the bones just to add that it isn't just 'choose the cheapest as they're all the same'

  • Selina_Dooley Selina Dooley (@Selina_Dooley) reported

    @virginmedia @MoneySavingExp @MartinSLewis Why increase your prices by £21 a month for the SAME product. New customer price £39 CHEAPER #whatsthepointinbeingaloyalcustomer

  • Funk2funkDiaz Carlos diaz (@Funk2funkDiaz) reported

    @virginmedia Disgusting service

  • Ed6114 Ed61 (@Ed6114) reported

    @virginmedia Same old same old, very poor as usual. When I time I’m going to call and see if I can cancel my contract 9 months early as you aren’t keeping to the contract and supplying what we pay for.

  • Ed6114 Ed61 (@Ed6114) reported

    @virginmedia Currently doing a pin hole reset at least once a week and a usual a normal reset some time as well. Strange that we have to do this so often when you harp on about how good your service and Hub3 is🤔🤔 well maybe, actually not maybe, it isn’t what you advertise

  • J0aquimMartins Joαquim Mαrtins (@J0aquimMartins) reported

    @virginmedia Good evening. I’m trying to cancel my account, and is being completely impossible. I called in your customer service the hole week. Spent my precious time for nothing. I need to get this done ASAP. Can I have please someone to contact me?