Virgin Media Outage Report in Kirby Muxloe, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirby Muxloe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirby Muxloe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kirby Muxloe, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Hinckley and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
TV | |
| Leicester |
Internet | |
| Leicester |
Wi-fi | |
| Loughborough |
Internet | |
| Hinckley |
TV | |
| Leicester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirby Muxloe, England
Latest outage, problems and issue reports in Kirby Muxloe and nearby locations:
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Matt
(@MattLaight) reported
from
Leicestershire, England
@virginmedia I'm trying to get an engineer to come out as my lines but cut, I'm finding it difficult to get this arranged HELP!!!
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ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Already tried, the chatbot doesn’t understand the situation! Please I need help ASAP. If you could please give me a call 07778985954
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.
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🏳️🌈ɢʀᴀᴄɪᴇ ⁷ - #Bʟᴍ✊🏽✊🏾✊🏿
(@x_graciee) reported
from
Bedworth, England
virgin media need to fix their wifi. absolute shite! of course it’d go down in the middle of the night when nobody can help 🙃😴 @virginmedia
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia need help to reduce my bills
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🏳️🌈ɢʀᴀᴄɪᴇ ⁷ - #Bʟᴍ✊🏽✊🏾✊🏿
(@x_graciee) reported
from
Bedworth, England
@AdwFifa @virginmedia yup. box keeps flashing the green WiFi symbol, piece of ****😩
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Nam_n
(@nameez_n) reported
from
Leicestershire, England
@virginmedia my broadband has been going down frequently past few days. Tried restarting the WiFi router, still the same. Connection goes down for few mins and the comes back. It’s frustrating #virginmediadown #internetdow
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(-Psycho-) Deadman
(@Psycho_Deadman) reported
from
Hinckley, England
@virginmedia FIX YOUR INTERNET. I have never had this many issues with any other internet provider. The internet is fast... but my god does it drop at the slightest nudge.
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Nads🦋
(@fakirbhai_nadia) reported
from
Oadby and Wigston, England
@Iqras19 Mine do it automatically but virgin media’s shit
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iTz Me Yo 🌐
(@topper1973) reported
from
Coalville, England
@mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!
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lee deaks
(@deaks30) reported
from
Blaby, England
@virginmedia is there a problem in Leicester area Le8 as internet keeps dropping off 👍
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JayBhojani
(@MrBhojani) reported
from
Loughborough, England
@virginmedia £160 a month for you to be shit.
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ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Completely upset and disappointed with your customer service helpline, I have spent the last week calling and no solution has been given! It is shameful
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@aliceb2998 @virginmedia Broadband down again, new router, now changing IP addresses every few minutes DHCP server unstable, many devices not connecting, no internet, WiFi unpredictable...
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Neil Smith
(@nsmith135) reported
from
Bedworth, England
@RichMarsh67 @virginmedia When they phone tomorrow to treble my speed for £20 I’ll be like no choice the grief I get from the household when the net goes down!
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(-Psycho-) Deadman
(@Psycho_Deadman) reported
from
Hinckley, England
@virginmedia Somewhat stable. However, today is a clear day. It is whenever there is the slightest breeze or a slight change in weather. I have never had such an inconsistent connection.
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off
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Hayley Garrod
(@GRODSTER) reported
from
Leicestershire, England
@stonecoldpiper @KillingEve @IamSandraOh @BBCAMERICA I was about to as well but my Virgin Media keeps playing up & I couldn't bear for it to keep stopping 😣 Now I'm watching Beat The Chasers and will try again later but I need my fix asap!! 😂
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Ellie Pratt
(@elliepratt_) reported
from
Leicestershire, England
@DeadHeadIllust @virginmedia @JudgeJudy Only Judy can fix Virgin Media.
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia This isn’t a problem just today, we have had the same issues for nearly a month, can you at least tell us what the prob is, we might even understand!! Please fix or refund. Lk fwd to your call.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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guangmei
(@guangmei) reported
@virginmedia An email was received that the first complaint had been resolved and closed. I was expecting a phone call from the supervisor and a resolution. The second was regarding the 1st complaint on why it was closed without discussion. So no wasn’t a duplicate complaint.
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Rico
(@riccardochapman) reported
@virginmedia Hi. I can't seem to get logged into My Virgin Media. Not recognising my logins or account details. Can you help?
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Daniel
(@suthers1991) reported
@virginmedia What is the complaints email address I’ve a very serious complaint the agents on the phone are useless and For the second time in a week they have cancelled my broadband
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help
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Matt
(@matthewdbooth) reported
@virginmedia business customer service is the *worst*. I would crawl naked over broken glass just to get to a self-service web interface. Please, please, please don't make me speak to another customer service rep 😭
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Gareth Woodcock
(@garethpwoodcock) reported
@virginmedia So gave my notice to terminate 2 weeks ago and you STILL haven't been in touch. You really don't like to communicate at Virgin do you !?
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Stacey Sarah
(@staceysarahxo) reported
@virginmedia No it doesn't, it just says that we've identified that there's an issue in your area and it will be fixed by 8:25pm. I'm now trying to log into your app it says I have an acc but when I try to reset the password it says the acc doesn't exist. How do you work that one out?
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Scott Robertson
(@Scotteboy75) reported
So is it common for @virginmedia to let new customers down by not having the external pre install work carried out prior to the main install day. Shocking service for a provider trying to make their mark in to a new area which is currently dominated by @SkyUK
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Des Collier ⭐⭐
(@Da8blue) reported
@virginmedia I'm waiting for a response from Customer Relation messaging team who will conveniently close at 5pm (41 minutes time) having sat online for most of my working day waiting for replies !!!! Shocking 😡🤬
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Nathanael Rouillard
(@ScienceOfDesign) reported
@virginmedia That sounds like that's not my problem. After being patronised and insulted, and your business decision not to let us self serve our service cancellations.