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Virgin Media

Virgin Media outages and service status in Kirby Muxloe, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Kirby Muxloe, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Apr 28, 5:45 PM GMT+1.
  • 75% Internet (75%)
  • 25% Wi-fi (25%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirby Muxloe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirby Muxloe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at Virgin Media

Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kirby Muxloe, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, and Bedworth.

CityProblem TypeReport Time
Leicester Internet 5 hours ago
Leicester Internet 5 days ago
Leicester Wi-fi 8 days ago
Loughborough Internet 8 days ago
Leicester Internet 14 days ago

Nearby cities with recent reports

Leicester

2 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kirby Muxloe, England

Latest outage, problems and issue reports in Kirby Muxloe and nearby locations:

  • mscotty0592
    Martin Scott (@mscotty0592) reported from Ketteringham, England

    @virginmedia Ordered the boxing and it’s not working

  • KevinRenshaw5
    Kevin Renshaw 💙 (@KevinRenshaw5) reported from Quorn, England

    And @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?

  • Andyoram25
    Andy Oram (@Andyoram25) reported from Ashby-de-la-Zouch, England

    Trying to watch #LIVWOL but pic quality on ITV4 is awful. Tried ITV X app & not any better. The Virgin Media ITV X app isn't working. This is poor but not unexpected from ITV who just cannot do digital stuff.

  • dergal
    Gerry White SEO geek (@dergal) reported from Ashby-de-la-Zouch, England

    @virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?

  • ASJPhotography
    Alexandra Johnson (@ASJPhotography) reported from Coalville, England

    @virginmedia One of your tech engineers confirmed the problem in our local area and following a conversation with customer service they kept trying to get me to create multiple networks for speed. This wasn’t the problem, the problem was amplifiers in the local area!!

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England

    @virginmedia If you can sort out the compensation for the 2 weeks loss of service, that'd be great 👍

  • Irish_Jane_
    Jane (@Irish_Jane_) reported from Hinckley, England

    @virginmedia worst customers service ever!!!!! Can you please sort my issue!!

  • Ebike_holidays
    National Forest E-Bike Holidays (@Ebike_holidays) reported from Ashby-de-la-Zouch, England

    @virginmedia We followed instructions to switch phones to fibre optic. Can dial out but can’t get calls. It’s really upset my mother in law as she is vulnerable and we are her emergency support. Our mobile signal is very poor at home, so she is frightened she can’t contact us.

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR

  • jonnylovin
    jonny dickens (@jonnylovin) reported from Groby, England

    @virginmedia phoned to get a new deal and ended up giving notice to disconnect, not quite the customer service I expected

  • JessLeighA
    Jess Adams (@JessLeighA) reported from Ketteringham, England

    @virginmedia we are awaiting for you to put the line up to the house but there is a blockage. was told you were coming to fix it yesterday but didn’t. said you’re coming today, no idea when.

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Loughborough, England

    @virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint

  • Dog_in_a_hat
    Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...

  • HarjitDosanjh8
    High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia currently on the phone and surprise surprise sir give us another 24 hours!! Are you mad! I’m pulling my hair out!!! I’ve never tweeted before but my guess is it’s the only way they’ll pull there finger out!!!

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia The service I’m getting from Virgin is beyond appalling.

  • b1gpat
    Pat Ryan (@b1gpat) reported from Nuneaton, England

    @virginmedia Netflix channel 150 says "Not authorised". Was working ok a couple of days ago. How do I fix this please? Not a problem with my account. Netflix is working fine on my phone.

  • HarjitDosanjh8
    High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!

  • leesteane7
    lee steane 🏆 (@leesteane7) reported from Bedworth, England

    @virginmedia I want to cancel my contract, is there a phone number i can call as i got cut off last night?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rickysmith1965
    Richard Smith (@rickysmith1965) reported

    @ClearlyOptional @virginmedia I have the same date for resolution, that will mean a full week without Internet service or any of the other services I pay for.

  • miaKJKJ22
    mia (@miaKJKJ22) reported

    @entrustTMF @Gary1165 @virginmedia What issue are you having? I have yellow light flashing since yesterday. Their technical support is closed. Done troubleshooting and all and nothing.

  • tonemillwall
    Tony dee (@tonemillwall) reported

    @virginmedia sort the Internet connection out please , paying premium rate for a crap service , Internet has been terrible for the last few days

  • miaKJKJ22
    mia (@miaKJKJ22) reported

    @virginmedia @Gregster29 How to contact you on Sunday with Internet connection issues? The router is flashing yellow since yesterday (Saturday), troubleshooting not working.

  • bish_limbu
    Bish Limbu (@bish_limbu) reported

    Thank you Virgin Media for upgrading my hub … for spotting issues with my old one unilaterally, and doing all for free!

  • rickysmith1965
    Richard Smith (@rickysmith1965) reported

    @ClearlyOptional @virginmedia I have the same date for resolution, that will mean a full week without Internet service or any of the other services I pay for.

  • KathyMi25429227
    Kathy Miller (@KathyMi25429227) reported

    @virginmedia WiFi cutting out twice today and in last 2 days. Inconvenient at best. Why? Postcode says no issues..

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    Day EIGHT of my complete broadband outage with @virginmedia 😡 However there IS hope. Today an engineer from them is supposed to be arriving-so trying to be positive What a complete nightmare of an experience this has been, so I'm REALLY hoping this will be the turning point🤞

  • NJS0580
    NJS (@NJS0580) reported

    @virginmedia Any idea when the broadband issue will be fixed in my area ? Teesside . It’s been slow for a good few weeks . Finally the service status page shows there is an issue ,the estimated fix date keeps changing. My internet is now working intermittently.

  • Claireonj4
    Claire (@Claireonj4) reported

    @virginmedia my Dad has been a new customer for 2 weeks, the internet has only work for two of those days so far, engineer failed to solved the problem now I can't login to the app to book another slot! Shambles!! Need someone to contact us to cancel asap.