Virgin Media outages and service status in Thurmaston, England

Problems in the last 24 hours in Thurmaston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thurmaston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thurmaston, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Hinckley, Coalville, Loughborough, and Melton Mowbray.

City	Problem Type	Report Time
Leicester	Internet	2 days ago
Leicester	Internet	2 days ago
Leicester	Internet	2 days ago
Hinckley	Internet	2 days ago
Coalville	Internet	3 days ago
Loughborough	E-mail	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Thurmaston, England

Latest outage, problems and issue reports in Thurmaston and nearby locations:

• 
  Matthew Walne MCSI (@MatthewWalne) reported 5 minutes ago from Mountsorrel, England

  @virginmedia The service I’m getting from Virgin is beyond appalling.

• 
  Wayne™ (@Dog_in_a_hat) reported 10 minutes ago from Leicestershire, England

  @grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...

• 
  Matthew Walne MCSI (@MatthewWalne) reported 11 minutes ago from Mountsorrel, England

  @virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

• 
  worksopchap (@worksopchap) reported 13 minutes ago from Chadwell, England

  @virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc

• 
  Darren Carson (@DazCarson68) reported 13 minutes ago from Chadwell, England

  @virginmedia Was advised due to age to dispose of, now had message to return wifi pod. Never sent any packaging etc

• 
  Matthew Walne MCSI (@MatthewWalne) reported 15 minutes ago from Mountsorrel, England

  @virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.

• 
  John Wright (@juanfelipe1) reported 16 minutes ago from Leicestershire, England

  @simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts

• 
  Alison Wilson (@allycardmaker) reported 16 minutes ago from Leicestershire, England

  @virginmedia why am I getting so many spam emails don’t you filter them ? Never normally get this many

• 
  Jess Adams (@JessLeighA) reported 20 minutes ago from Ketteringham, England

  @virginmedia can we actually talk to someone that can help rather than pass us on? it’s a joke at this point.

• 
  Fazal Rehman (@breadf2man) reported 31 minutes ago from Thurmaston, England

  Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less

• 
  doffcapgov (@doffcapgov) reported 32 minutes ago from Leicestershire, England

  @sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth

• 
  joseph langton (@jnlangton) reported 33 minutes ago from Braunstone, England

  @00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin

• 
  Simeon Hockley (@SimeonHockley) reported 36 minutes ago from Ketteringham, England

  Something rather awful about being on hold with @virginmedia! 2 hours and counting....

• 
  Kevin Renshaw 💙 (@KevinRenshaw5) reported 37 minutes ago from Quorn, England

  And @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!

• 
  Matthew Walne MCSI (@MatthewWalne) reported 39 minutes ago from Mountsorrel, England

  @virginmedia No, it’s very random. I was expecting an improvement when I upgraded speeds but it never did.

• 
  Denham Kite (@DenhamKite) reported 44 minutes ago from Leicestershire, England

  @virginmedia - what number do I call to talk to a real person to sort this rubbish before I cancel?

• 
  paul rose (@paulrose222) reported 44 minutes ago from Braunstone, England

  Heads up folks who have their Netflix account as part as their main Internet provider package you may have to sign back up for it to continue using your service had to today very annoying and inconvenient to say the least 🙄 it seems that virgin media is doing this

• 
  Katie (@Katie68833952) reported 51 minutes ago from Leicestershire, England

  @virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2

• 
  High End Chauffeurs of leicester (@HarjitDosanjh8) reported 56 minutes ago from Thurnby, England

  @virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.

• 
  Fazal Rehman (@breadf2man) reported 58 minutes ago from Loughborough, England

  Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Carroll (@pcarrollmusic1) reported 3 minutes ago

  @virginmedia Absolutely despicable. My elderly parents had problems too when they first signed up to them, then they had to navigate their call centre speak from India to resolve it. They're not that good and don't care

• 
  Adrian (@adrianjustone) reported 4 minutes ago

  @TonyDabell @mark_wootten @virginmedia I agree , I’m with virgin media they are the worst company , they offer nothing to their loyal customers .

• 
  Adrienne Ayres (@adrienne_ayres) reported 5 minutes ago

  @virginmedia Dear Virgin I have no WiFi. Please help. I thought full fibre would put an end to a rubbish WiFi I also cannot make your app accept my account reference number or area reference number

• 
  David (@blueboy2710) reported 6 minutes ago

  @mark_wootten Try Virgin Media, just as bad if not worse

• 
  Reform UK - Lincoln Branch (@ReformUKLincoln) reported 6 minutes ago

  @Benleo Just look at @Trustpilot reviews. Almost impossible to cancel an @virginmedia contract. Sent all evidence to Ombudsman, got written apology and £150.

• 
  David kirk (@Selhurst1905) reported 7 minutes ago

  @virginmedia @teamwedge999 I need help @virginmedia. App not worked since joining 5 weeks ago fibre is lagging all the time yet all I keep getting told is our team is dealing with it over 5 weeks shocking customer service

• 
  Joe Alderson (@JoeAlderson1982) reported 7 minutes ago

  @B25Owl @jomickane @Benleo I've never had this and been with Virgin Media on and off for years. I have had a faulty router from them before though.

• 
  jamie (@JMRGBY_) reported 8 minutes ago

  @j0nfuzz @virginmedia Brsk knocked on the door the other month to say they now had service so we’ll likely go with them.

• 
  Carl S (@screwy73) reported 9 minutes ago

  @virginmedia I no its not a fault free service but your faults are very regular as i said 3 to 4 times a week compared to once in a blue moon on a BT line , and when i do a check nothing wrong with my line , so it must be my router which works fine till you have a fault 🙄

• 
  Barbs ⚒️🫧🩵 (@BarbaraGalqmhs) reported 12 minutes ago

  @Benleo @lindseyjacks67 Your biggest mistake was entertaining Virgin media in the first place! I would never give any money to Richard Branson..ever! Vile man!