Virgin Media outages and service status in Thurmaston, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Thurmaston, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 30, 9:48 AM GMT+1.
- TV (38%)
- Internet (29%)
- Wi-fi (19%)
- Phone (10%)
- Total Blackout (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Thurmaston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thurmaston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thurmaston, England
The most recent Virgin Media outage reports came from the following cities: Loughborough, Melton Mowbray, Leicester, Hinckley, Leicestershire, and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough
|
Total Blackout | 2 days ago |
|
Melton Mowbray
|
Internet | 5 days ago |
|
Leicester
|
TV | 6 days ago |
|
Leicester
|
Wi-fi | 6 days ago |
|
Melton Mowbray
|
Internet | 6 days ago |
|
Leicester
|
TV | 6 days ago |
Nearby cities with recent reports
9 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Thurmaston, England
Latest outage, problems and issue reports in Thurmaston and nearby locations:
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!
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Uways Bobat (@UwaysBobat) reported from Leicestershire, England@virginmedia Stfu man. Ur lots internet is utter ****.
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John Wright (@juanfelipe1) reported from Leicestershire, England@virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.
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Ollie (@ollieg21296) reported from Ketteringham, England@virginmedia I’m currently a Virgin Mobike customer but I will be emigrating to Canada mid-term in my contract. Is there any way I can get out of my contract without a cancellation fee?
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Faizal Momoniat (@faizalmom) reported from Leicestershire, England@virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.
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paul rose (@paulrose222) reported from Braunstone, EnglandHeads up folks who have their Netflix account as part as their main Internet provider package you may have to sign back up for it to continue using your service had to today very annoying and inconvenient to say the least 🙄 it seems that virgin media is doing this
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, EnglandI'm seriously considering cancelling @virginmedia!!! I'm getting ****** off with them. 11 days without a service is unacceptable!!!
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joseph langton (@jnlangton) reported from Braunstone, England@00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin
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Liam King UK (@liamtheking) reported from Oadby and Wigston, England@virginmedia Horrific broadband speeds, and even worse customer experience, being passed from pillar to post, continually repeating security questions, going through the story each time and being disconnected thrice in one day, without a single courtesy call back. No worries, BT’s gain
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Jess Adams (@JessLeighA) reported from Ketteringham, England@virginmedia we are awaiting for you to put the line up to the house but there is a blockage. was told you were coming to fix it yesterday but didn’t. said you’re coming today, no idea when.
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Simeon Hockley (@SimeonHockley) reported from Ketteringham, EnglandSomething rather awful about being on hold with @virginmedia! 2 hours and counting....
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Fazal Rehman (@breadf2man) reported from Loughborough, England@virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint
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jonny dickens (@jonnylovin) reported from Groby, England@virginmedia phoned to get a new deal and ended up giving notice to disconnect, not quite the customer service I expected
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joseph langton (@jnlangton) reported from Braunstone, England@EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!
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Michael Truefitt (@michaeltruefitt) reported from Chadwell, England@virginmedia Are you planning on giving all your customers a discount for your constant broadband issues and not delivering what people are paying for? I see it was fixed earlier but it’s gone down once again in the last hour. It seems to be a daily occurrence now.
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Jane (@Irish_Jane_) reported from Hinckley, England@virginmedia worst customers service ever!!!!! Can you please sort my issue!!
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Ollie (@ollieg21296) reported from Ketteringham, England@virginmedia Hi guys, I’ve put my UK sim card in my phone while I’m back in the country (I’m still paying the contract) - but I’ve had the sim in for 9 hours and I’m still not receiving any service. Can you assist please?
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Denham Kite (@DenhamKite) reported from Leicestershire, England@virginmedia - what number do I call to talk to a real person to sort this rubbish before I cancel?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul ▶️ (@customerchamp1) reportedWho remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.
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Lynne (@lynne_thomson2) reported@PaulMcDade7 @virginmedia Seems like the whole of Clackmannanshire is down
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Jon Ashman (@JonAshman2) reported@ virgin media your service is shocking not only have I lost all connection your help line is down wot a surprise 🤯🤯
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MR COOL (@Lifeline04India) reported@virginmedia @VirginMediaNews Dear Team i have shown my interest foir broadband however after registering i should receive details for refernce. But i didnt receive. If i am not getting poroper support fromyou why to go for contract. Please call back urgently
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Chris L (@CDPL1) reported@virginmedia what a joke of a company. I need my broadband point moved. Cable through the frame of my front door will be cut next week when a new door is installed. I will be without a service until 13th July which is the earliest an engineer can attend.
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safcpete 🇬🇧🏴 (@safcpete67) reported@y_alibhai @virginmedia The arrogance. You don’t get preferential treatment Yasmine due to your ‘awards’. Btw If you agree with SM ban for kids meaning we will all have to sign in to access SM then get used to this.
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Richard M 🇺🇦 (@Days_Are_Gone) reportedWho's providing their interplanetary communications if she needs to try again next year? Even Virgin Media aren't that bad. #Sams80s
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Ben (@BendyBen999) reported@virginmedia @Ash_GW The most useless customer services ever. Just a bot reply
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Darren Hayes (@darrenhayes1973) reported@virginmedia I did ask to complain when I rung up to cancel and was put on hold for ages so hung up!!
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Craig Peachey (@mrpeach1985) reportedSince the power cut on Saturday my @virginmedia broadband has been poor. Constant connection drops. Missed Kanes winner coz of it! Raging!