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Virgin Media outages and service status in Thurmaston, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Thurmaston, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 30, 8:25 PM GMT+1.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 17% TV (17%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Thurmaston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thurmaston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thurmaston, England

The most recent Virgin Media outage reports came from the following cities: Loughborough, Leicester, and Melton Mowbray.

CityProblem TypeReport Time
Loughborough TV 20 hours ago
Loughborough Internet 1 day ago
Loughborough Internet 1 day ago
Leicester Internet 3 days ago
Melton Mowbray TV 8 days ago
Leicester Internet 8 days ago

Nearby cities with recent reports

Loughborough

3 recent signals

20 hours ago
Leicester

1 recent signals

3 days ago

Community Discussion

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Virgin Media Issues Reports Near Thurmaston, England

Latest outage, problems and issue reports in Thurmaston and nearby locations:

  • jakeyhill
    Jake Hill 🦊🇬🇧⚽️🏏🏊‍♂️🚵‍♂️🏃‍♂️🍷🍕🧀 (@jakeyhill) reported from Hinckley, England

    @virginmedia why is your chat help on your website no help at all ?

  • JessLeighA
    Jess Adams (@JessLeighA) reported from Ketteringham, England

    @virginmedia that’s the number we were on. 2 hours later we finally have our cool-down period cancelled.

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.

  • MonikP_97
    Monik Patel (@MonikP_97) reported from Oadby and Wigston, England

    @virginmedia Definitely the worst broadband provider. How are you meant to wfh with no internet ??

  • DjDno
    Dean Blavins (@DjDno) reported from Chadwell, England

    Anyone else's #virginmedia internet down, came home from night shift to a red flashing light, down in my area ffs.

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England

    I'm seriously considering cancelling @virginmedia!!! I'm getting ****** off with them. 11 days without a service is unacceptable!!!

  • Katie68833952
    Katie (@Katie68833952) reported from Leicestershire, England

    @virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2

  • DazCarson68
    Darren Carson (@DazCarson68) reported from Chadwell, England

    @virginmedia Was advised due to age to dispose of, now had message to return wifi pod. Never sent any packaging etc

  • DjDno
    Dean Blavins (@DjDno) reported from Chadwell, England

    Ffs, there it goes again!! Sort your **** out @virginmedia

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

  • liamtheking
    Liam King UK (@liamtheking) reported from Oadby and Wigston, England

    @virginmedia Horrific broadband speeds, and even worse customer experience, being passed from pillar to post, continually repeating security questions, going through the story each time and being disconnected thrice in one day, without a single courtesy call back. No worries, BT’s gain

  • jonnylovin
    jonny dickens (@jonnylovin) reported from Groby, England

    @virginmedia phoned to get a new deal and ended up giving notice to disconnect, not quite the customer service I expected

  • Dog_in_a_hat
    Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @Doddstar79 @virginmedia Their service seems to be particularly bad in recent weeks...

  • JessLeighA
    Jess Adams (@JessLeighA) reported from Ketteringham, England

    @Jake_BHughes @virginmedia we had similar issue. they came when we were on holiday, no communication. we rang, were told they were coming yesterday to connect us, they didn’t arrive. told they’re coming today, didn’t arrive. spent 2 hours on the phone cancelling and was hung up on 3 times.

  • timdnottingham
    Tim Dawson (@timdnottingham) reported from Leicestershire, England

    @virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?

  • ASJPhotography
    Alexandra Johnson (@ASJPhotography) reported from Coalville, England

    @virginmedia have to be the MOST unhelpful when it comes to customer service. I’ve been going round and round and round for an issue your technical engineer has already highlighted!!!!

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given

  • ddrbowella
    David Richards (@ddrbowella) reported from Leicestershire, England

    @virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.

  • gallagher1aaa
    I'm Juggy not Noel (@gallagher1aaa) reported from Leicestershire, England

    What **** is blocking my internet @virginmedia , it’s in a open space, switched it off and on, stood on one leg, got full bars but still won’t let me watch a basic YouTube video on my phone

  • DazCarson68
    Darren Carson (@DazCarson68) reported from Chadwell, England

    @virginmedia hi, could you advise the best method to speak to someone regards a request for return of kit after house move? Chat bot does not help, need to contact an agent thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • osheaj77
    john o shea (@osheaj77) reported

    @VMSportIE Bye bye virgin media , time for me to go down a different road

  • newman_gareth
    Gareth Newman (@newman_gareth) reported

    @virginmedia why is your broadband constantly so slow? Even in same room as router! Constant poor service

  • evon67
    Tillymint67 (@evon67) reported

    @virginmedia my media box is not showing the app icons. Is the a problem in WA7 uk area 20

  • Neek49
    Monique Bissell (@Neek49) reported

    @virginmedia I understand, however your estimates keep extending without any end in sight. We don’t get this service for free. We pay for it. At what point do you let us know that it is broken beyond repair and we should move on. I can handle us breaking up for good, promise

  • BryMillan
    Bryan Millan (@BryMillan) reported

    Every Wednesday without fail from about 8:30pm we have an intermittent signal issue with @virginmedia, we pay enough not to have these issues every week. Get it sorted!

  • ferdi_rezvan
    Ferdi Rezvan (@ferdi_rezvan) reported

    @virginmedia Are there known issues in the se3 post code? Your service status page is also not working

  • geekiebrian
    Brian Geekie (@geekiebrian) reported

    @virginmedia I’m still locked out of my virginmedia account after waiting 15 working days for resolution of this problem

  • kamran360
    Kamran360 (@kamran360) reported

    @virginmedia been without Internet all day called three times and have been disconnected three times. If you can’t help me, please cancel my Services. Is this how you treat loyal customers?

  • paddywalsh35
    Paddy 🇮🇪 (@paddywalsh35) reported

    @PGNWTLOI1D hopefully virgin media steal the rights, RTE coverage is just painfully bad now

  • deanspread
    Deano (@deanspread) reported

    @virginmedia Well I’m at work now but it was working then going off for a couple minutes then back on all day. Then about 9pm went off for 20 mins then back on. Went on your page to check the service and it was saying nothing was wrong.