Virgin Media Outage Report in Thurmaston, Leicestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Thurmaston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thurmaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (10%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Thurmaston, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Loughborough, Hinckley, Leicester, Melton Mowbray, Sileby and Coalville.
City | Problem Type | Report Time |
---|---|---|
Loughborough | Internet | |
Loughborough | Internet | |
Hinckley | Internet | |
Leicester | TV | |
Leicester | Internet | |
Leicester | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Thurmaston, England
Latest outage, problems and issue reports in Thurmaston and nearby locations:
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig
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Teresa Budworth
(@TeresaBudworth) reported
from
Quorn, England
52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable
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Jane
(@Irish_Jane_) reported
from
Hinckley, England
@virginmedia worst customers service ever!!!!! Can you please sort my issue!!
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Noumaan Abubakar
(@_Noumaan_) reported
from
Leicestershire, England
@virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc
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ѕαιѕσηѕ ιη тнє αвуѕѕ
(@AdyGoodrich) reported
from
Leicestershire, England
@om_riff @RICHEYHELL We have **** all 4g coverage here too unless you stand in the front bedroom with your arm out the window. Our virgin media is either on & working well or down for half a day while they 'upgrade the network' 🤔
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doffcapgov
(@doffcapgov) reported
from
Leicestershire, England
@sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth
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Robert Rixon
(@RobertRixon) reported
from
Mountsorrel, England
@virginmedia what is going on with your pitiful excuse for Internet connectivity in LE7. It hasn't been working since midnight, it distill doesn't work. Good job we're leaving you next month for a reliable supplier. #nointernetagain
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin
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Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!
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Amit Vaidya- #Author (Forever Roaming the World)🌏
(@av9901) reported
from
Loughborough, England
@virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!
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Kevin Renshaw 💙
(@KevinRenshaw5) reported
from
Quorn, England
And @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!
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Chris Roberts
(@LittleTed84) reported
from
Hinckley, England
@OpenreachHelp Could you confirm if Virgin Media are planning to utilise the same exchange as they are expanding there network in the same area.
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Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia I’m currently a Virgin Mobike customer but I will be emigrating to Canada mid-term in my contract. Is there any way I can get out of my contract without a cancellation fee?
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia No faults found and no errors shown on the tests. Is there a charge for booking a technician?
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Amit Vaidya- #Author (Forever Roaming the World)🌏
(@av9901) reported
from
Loughborough, England
Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬
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Alison Wilson
(@allycardmaker) reported
from
Leicestershire, England
@virginmedia why am I getting so many spam emails don’t you filter them ? Never normally get this many
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given
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Andy bird
(@Andybirdlcfc20) reported
from
Hinckley, England
@virginmedia is there a WiFi issue in LE9?
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia Are there issues with the virgin mobile service? I’m unable to receive texts and my mobile data isn’t working either. Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sharon hughes
(@sharonhughes2) reported
@virginmedia virgin box is working normally now but the new 360 control won't pair or control the Box. The remote is working as it still controls tv on and off and volume. Virgin insists must be broken remote which seems an almighty coincidence. The remote worked yesterday.
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Carlos E. Galvan Paz
(@C_GalvanPaz) reported
UK: Virgin Media makes gigabit speeds available across its entire network in Scotland.#Telecoms
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Jade♥Eliza♥Rodford
(@JadeElizRodford) reported
@virginmedia The issue is you didn’t send us the power cable we need to connect the new router but yet you’ve changed our internet to only work with the new router. We are both trying to work from home with no internet access and want confirmation that the cable will be turning up today!
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Kano
(@Kano10961056) reported
@virginmedia Can you tell me why mine still ain’t got to working then, only had this installed yesterday and seriously not impressed already, if this is not resolved by tomorrow am I will be cancelling this service
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Kevin Cooper
(@mrkevincooper) reported
@virginmedia You didn't read my post that it was down again on certain channels as of 14:20 3rd Dec 2021 did you ?
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Mark
(@Colin70847293) reported
@virginmedia Yours sincerely apologising for the problems yesterday. My TV & Internet has gone off again today! M22 area Manchester sort it out virgin!!
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Sammy Pilgrim
(@SammyPilgrim) reported
@virginmedia Error code CS1012 still doesn't work 😕
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Whispering Stories 💙
(@storywhispers) reported
@virginmedia TV and internet went down 15 mins ago. Manchester area. Spoke to office who seemed clueless, apart from ‘we will get an engineer to you on Tuesday’. Totally unacceptable wait. Staff can’t tell me if it is just us or more widespread issue. What’s going on?
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Jade♥Eliza♥Rodford
(@JadeElizRodford) reported
@virginmedia Part 2 - Tuesday 30th Nov, our existing hub3 router stops working and we are without internet access. Flagged to virgin on 1st Dec, no router and now no service at all. They tell me router will now be 7 days but they cannot now waive the activation fee.
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Whispering Stories 💙
(@storywhispers) reported
@virginmedia Read the tweet properly. Issues started today. No internet and TV again.