Virgin Media

Virgin Media Outage Report in Thurmaston, Leicestershire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Thurmaston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thurmaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Thurmaston, Leicestershire, England 03/29/2024 11:25

March 29: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Thurmaston, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Loughborough, Hinckley, Leicester, Melton Mowbray, Sileby and Coalville.

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City Problem Type Report Time
United KingdomLoughborough Internet
United KingdomLoughborough Internet
United KingdomHinckley Internet
United KingdomLeicester TV
United KingdomLeicester Internet
United KingdomLeicester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Thurmaston, England

Latest outage, problems and issue reports in Thurmaston and nearby locations:

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig

  • TeresaBudworth Teresa Budworth (@TeresaBudworth) reported from Quorn, England

    52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable

  • Irish_Jane_ Jane (@Irish_Jane_) reported from Hinckley, England

    @virginmedia worst customers service ever!!!!! Can you please sort my issue!!

  • _Noumaan_ Noumaan Abubakar (@_Noumaan_) reported from Leicestershire, England

    @virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc

  • AdyGoodrich ѕαιѕσηѕ ιη тнє αвуѕѕ (@AdyGoodrich) reported from Leicestershire, England

    @om_riff @RICHEYHELL We have **** all 4g coverage here too unless you stand in the front bedroom with your arm out the window. Our virgin media is either on & working well or down for half a day while they 'upgrade the network' 🤔

  • doffcapgov doffcapgov (@doffcapgov) reported from Leicestershire, England

    @sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth

  • RobertRixon Robert Rixon (@RobertRixon) reported from Mountsorrel, England

    @virginmedia what is going on with your pitiful excuse for Internet connectivity in LE7. It hasn't been working since midnight, it distill doesn't work. Good job we're leaving you next month for a reliable supplier. #nointernetagain

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin

  • alextiplerfilm Alex Tipler (@alextiplerfilm) reported from Coalville, England

    @virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!

  • av9901 Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported from Loughborough, England

    @virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!

  • KevinRenshaw5 Kevin Renshaw 💙 (@KevinRenshaw5) reported from Quorn, England

    And @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!

  • LittleTed84 Chris Roberts (@LittleTed84) reported from Hinckley, England

    @OpenreachHelp Could you confirm if Virgin Media are planning to utilise the same exchange as they are expanding there network in the same area.

  • alextiplerfilm Alex Tipler (@alextiplerfilm) reported from Coalville, England

    @virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia I’m currently a Virgin Mobike customer but I will be emigrating to Canada mid-term in my contract. Is there any way I can get out of my contract without a cancellation fee?

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia No faults found and no errors shown on the tests. Is there a charge for booking a technician?

  • av9901 Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported from Loughborough, England

    Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬

  • allycardmaker Alison Wilson (@allycardmaker) reported from Leicestershire, England

    @virginmedia why am I getting so many spam emails don’t you filter them ? Never normally get this many

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given

  • Andybirdlcfc20 Andy bird (@Andybirdlcfc20) reported from Hinckley, England

    @virginmedia is there a WiFi issue in LE9?

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia Are there issues with the virgin mobile service? I’m unable to receive texts and my mobile data isn’t working either. Thanks.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sharonhughes2 sharon hughes (@sharonhughes2) reported

    @virginmedia virgin box is working normally now but the new 360 control won't pair or control the Box. The remote is working as it still controls tv on and off and volume. Virgin insists must be broken remote which seems an almighty coincidence. The remote worked yesterday.

  • C_GalvanPaz Carlos E. Galvan Paz (@C_GalvanPaz) reported

    UK: Virgin Media makes gigabit speeds available across its entire network in Scotland.#Telecoms

  • JadeElizRodford Jade♥Eliza♥Rodford (@JadeElizRodford) reported

    @virginmedia The issue is you didn’t send us the power cable we need to connect the new router but yet you’ve changed our internet to only work with the new router. We are both trying to work from home with no internet access and want confirmation that the cable will be turning up today!

  • Kano10961056 Kano (@Kano10961056) reported

    @virginmedia Can you tell me why mine still ain’t got to working then, only had this installed yesterday and seriously not impressed already, if this is not resolved by tomorrow am I will be cancelling this service

  • mrkevincooper Kevin Cooper (@mrkevincooper) reported

    @virginmedia You didn't read my post that it was down again on certain channels as of 14:20 3rd Dec 2021 did you ?

  • Colin70847293 Mark (@Colin70847293) reported

    @virginmedia Yours sincerely apologising for the problems yesterday. My TV & Internet has gone off again today! M22 area Manchester sort it out virgin!!

  • SammyPilgrim Sammy Pilgrim (@SammyPilgrim) reported

    @virginmedia Error code CS1012 still doesn't work 😕

  • storywhispers Whispering Stories 💙 (@storywhispers) reported

    @virginmedia TV and internet went down 15 mins ago. Manchester area. Spoke to office who seemed clueless, apart from ‘we will get an engineer to you on Tuesday’. Totally unacceptable wait. Staff can’t tell me if it is just us or more widespread issue. What’s going on?

  • JadeElizRodford Jade♥Eliza♥Rodford (@JadeElizRodford) reported

    @virginmedia Part 2 - Tuesday 30th Nov, our existing hub3 router stops working and we are without internet access. Flagged to virgin on 1st Dec, no router and now no service at all. They tell me router will now be 7 days but they cannot now waive the activation fee.

  • storywhispers Whispering Stories 💙 (@storywhispers) reported

    @virginmedia Read the tweet properly. Issues started today. No internet and TV again.